LG LDK-24 Programming Manual

Digital Key Telephone System
LDK-24
Programming Manual
Feature Description
Programming Manual for Digital Key Telephone System LDK-24
I
CONTENTS
1 . CO LINE FEATURES..........................................................................1-1
AUTO CALL NUMBER REDIAL................................................................................................1-1
AUTOMATIC PAUSE INSERTION ............................................................................................1-1
CALL PARK ............................................................................................................................1-1
CALL TRANSFER ...................................................................................................................1-2
CO CALL TIME RESTRICTION ................................................................................................1-2
CO CALL TRANSFER TO CO LINE..........................................................................................1-3
CO FLASH..............................................................................................................................1-3
CO LINE ACCESS...................................................................................................................1-4
CO LINE GROUPS ..................................................................................................................1-4
CO LINE NAME DISPLAY........................................................................................................1-5
CO LINE QUEUING .................................................................................................................1-5
CO LINE RING ASSIGNMENT .................................................................................................1-5
CO LINE RELEASE GUARD TIME...........................................................................................1-6
CO RING DETECT – ANALOG CO ONLY .....................................................................................1-6
CO STEP CALL – ANALOG CO ONLY ..........................................................................................1-6
DIAL PULSE SENDING – ANALOG CO ONLY ....................................................................................1-6
DIAL PULSE TO TONE SWITCH OVER ...................................................................................1-7
DISPLAY SECURITY ...............................................................................................................1-7
DISTINCT CO RING................................................................................................................1-7
DTMF SIGNAL SENDING ........................................................................................................1-7
EXECUTIVE/SECRETARY TRANSFER....................................................................................1-8
HOLD.....................................................................................................................................1-8
ISDN - ADVICE OF CHARGE ..................................................................................................1-9
ISDN - CLIP (CALLING LINE IDENTIFICATION PRESENTATION)........................................... 1-10
ISDN – COLP (CONNECTED LINE IDENTIFICATION PRESENTATION).................................. 1-10
ISDN – CLIR (CALLING LINE IDENTIFICATION RESTRICTION) / COLR (CONNECTED LINE
IDENTIFICATION RESTRICTION) ......................................................................................... 1-10
ISDN-KEYPAD FACILITY SERVICE ........................................................................................1-11
ISDN - MSN/SUB -ADDRESSING(N/A) ................................................................................... 1-12
ISDN SUPPLEMENTARY SERVICE............................................................................................... 1-12
ISDN – CALL HOLD / RETRIEVE ..................................................................................... 1-12
ISDN – BROKER CALL...................................................................................................... 1-13
ISDN – 3 PARTY CONFERENCE ....................................................................................... 1-13
ISDN – Call Barring (Italy national protocol) – ATD only ........................................................ 1-14
ISDN – Call Forward Unconditional (CFU, Italy national protocol) – ATD only......................... 1-14
ISDN – Memo Tel (Italy national protocol)............................................................................ 1-15
LAST NUMBER REDIAL (LNR) .............................................................................................. 1-16
MUSIC ON HOLD (MOH) ....................................................................................................... 1-16
PAUSE INSERTION IN SPEED DIAL..................................................................................... 1-17
PREFERRED LINE ANSWER................................................................................................ 1-17
PRIVATE LINE ...................................................................................................................... 1-17
SAVE NUMBER REDIAL ....................................................................................................... 1-17
STATION SPEED DIAL .......................................................................................................... 1-18
SYSTEM SPEED DIAL.......................................................................................................... 1-19
SYSTEM SPEED ZONE GROUP ........................................................................................... 1-20
VOIP CALL–DIRECT CALL.................................................................................................... 1-20
VOIP CALL–CALL BY NETWORK TBL ................................................................................... 1-20
2 . INTERCOM FEATURES.....................................................................2-1
AUTO RELEASE OF [MON] BTN .............................................................................................2-1
AUTOMATIC SPEAKER SELECT............................................................................................2-1
Programming Manual for Digital Key Telephone System LDK-24
II
BACKGROUND MUSIC...........................................................................................................2-1
CALENDAR DISPLAY .............................................................................................................2-1
CALL FORWARD....................................................................................................................2-2
CALL FORWARD-BUSY/NO ANSWER.....................................................................................2-2
CALL FORWARD-FOLLOW ME...............................................................................................2-3
CALL FORWARD-INCOMING CO LINE OFF-NET....................................................................2-3
CALL FORWARD-PRESET......................................................................................................2-4
CALL FORWARD-STATION OFF -NET......................................................................................2-4
CALL FORWARD - UNCONDITIONAL......................................................................................2-5
CALL WAITING/CAMP -ON ......................................................................................................2-5
DO NOT DISTURB (DND) ........................................................................................................2-6
DND – ONE TIME DND...........................................................................................................2-6
DID CALL WAIT.........................................................................................................................2-6
FLASH ON ICM CALL .............................................................................................................2-7
HEADSET COMPATIBILITY .....................................................................................................2-7
HOT LINE/WARM LINE ...........................................................................................................2-7
INTERCOM BOX.....................................................................................................................2-8
INTERCOM CALL ...................................................................................................................2-8
INTERCOM CALL ON HOLD ...................................................................................................2-9
INTERCOM LOCK-OUT..........................................................................................................2-9
INTERCOM SERIAL CALLING.................................................................................................2-9
INTERCOM SIGNAL MODE.....................................................................................................2-9
INTERCOM STEP CALL........................................................................................................ 2-10
INTERCOM TENANCY GROUP............................................................................................. 2-10
INTERCOM TRANSFER ........................................................................................................2-10
OFF-HOOK SIGNALING.........................................................................................................2-11
ON-HOOK DIALING...............................................................................................................2-11
PAGING.................................................................................................................................2-11
PAGING - MEET ME PAGE.................................................................................................... 2-12
PAGING - CONFERENCE GROUP ........................................................................................ 2-12
PICK UP – DIRECTED CALL PICK UP ................................................................................... 2-12
PICK UP - GROUP CALL PICK UP......................................................................................... 2-13
STATION FLEXIBLE BUTTON ASSIGNMENT......................................................................... 2-13
STATION PROGRAMMING MENU......................................................................................... 2-14
STATION RELOCATION ........................................................................................................ 2-14
2B PHONE ............................................................................................................................ 2-15
STATION PROGRAMMING MENU TABLE.............................................................................. 2-16
ATTENDANT PROGRAMMING MENU TABLE ........................................................................ 2-17
3 . SYSTEM FEATURES..........................................................................3-1
ACCOUNT CODE ...................................................................................................................3-1
ALARM ...................................................................................................................................3-1
ANALOG CALLER ID S ERVICE ......................................................................................................3-2
AUTOMATIC FAX TRANSFER.........................................................................................................3-2
AUTHORIZATION CODE (PASSWORD) ..................................................................................3-3
AUTO CALL RELEASE ............................................................................................................3-3
AUTOMATIC CALL DISTRIBUTION .........................................................................................3-3
AUTOMATIC PRIVACY............................................................................................................3-4
BATTERY BACK-UP, MEMORY ...............................................................................................3-4
BUSY LAMP FIELD (BLF)........................................................................................................3-5
CANNED TOLL RESTRICTION................................................................................................3-5
CCR (CUSTOMER CALL ROUTING) ........................................................................................3-5
CHANGE KEYSET RING CADENCE........................................................................................3-6
CLI MESSAGE WAITING.........................................................................................................3-6
CONFERENCE .......................................................................................................................3-7
Programming Manual for Digital Key Telephone System LDK-24
III
CO LINE WARNING TONE ......................................................................................................3-8
CUSTOMER SITE NAME REGISTRATION..................................................................................3-8
DATA LINE SECURITY ............................................................................................................3-8
DELAYED CO LINE RING ........................................................................................................3-9
DIAL BY NAME .......................................................................................................................3-9
DIALING PRIVILEGES .......................................................................................................... 3-10
DID (DIRECT INWARDS DIALING) ........................................................................................ 3-12
DIFFERENTIAL RING ............................................................................................................ 3-13
DISA(DIRECT INWARD SYSTEM ACCESS)................................................................................ 3-13
DOOR OPEN........................................................................................................................ 3-14
DUMMY DIAL TONE.............................................................................................................. 3-14
EMERGENCY CALL.............................................................................................................. 3-14
LCD MESSAGES.................................................................................................................. 3-15
Custom Messages: 00, 11~20............................................................................................. 3-15
Preselected Messages: 01~10 ............................................................................................ 3-15
LEAST COST ROUTING (LCR) .............................................................................................. 3-16
LINKED STATION PAIR ......................................................................................................... 3-17
LOUD BELL CONTROL (LBC) ............................................................................................... 3-18
MESSAGE WAITING / CALLBACK......................................................................................... 3-18
MUTE ................................................................................................................................... 3-19
PREPAID CALL..................................................................................................................... 3-19
SELF DIAGNOSTIC ................................................................................................................... 3-20
SMDR................................................................................................................................... 3-20
SMDR – Call Cost Display .................................................................................................. 3-21
SMDR – Lost Call Printing .................................................................................................. 3-21
SOFTWARE UPGRADE ........................................................................................................ 3-22
Software Upgrade – Local .................................................................................................. 3-22
Software Upgrade – ISDN .................................................................................................. 3-22
Software Upgrade – LAN ....................................................................................................3-22
Software Upgrade – MODEM.............................................................................................. 3-23
SPEAKERPHONE................................................................................................................. 3-23
STATION GROUP: CIRCULAR/TERMINAL/UCD/RING/VM ....................................... 3-24
TIME & DATE SETUP BY DIGITAL NETWORK ......................................................................... 3-25
TRAFFIC ANALYSIS ............................................................................................................. 3-26
Traffic Analysis - Attendant.................................................................................................. 3-26
Traffic Analysis - Calls ........................................................................................................ 3-27
Traffic Analysis – H/W Unit.................................................................................................. 3-27
Traffic Analysis - CO ........................................................................................................... 3-28
UNIVERSAL NIGHT ANSWER (UNA)..................................................................................... 3-28
VOICE ANNOUNCEMENT..................................................................................................... 3-29
System Greetings and Prompts........................................................................................... 3-29
Voice Prompt for Station ..................................................................................................... 3-30
User Greetings & Voice Message Wait ................................................................................ 3-31
VMIB Message for Paging .................................................................................................. 3-32
VMIB Message for SOS Paging.......................................................................................... 3-33
Night and Weekend VMIB Service....................................................................................... 3-33
VMIB MOH ........................................................................................................................ 3-33
Remote VMIB Control ........................................................................................................ 3-34
VMIB Message Transfer ..................................................................................................... 3-34
VMIB Message for Auto Attendant....................................................................................... 3-34
VOICE OVER........................................................................................................................ 3-35
WAKE-UP............................................................................................................................. 3-35
2-WAY RECORDING .................................................................................................................. 3-37
2-way Recording via SMDI ................................................................................................. 3-37
2-way Recording via VMIB.................................................................................................. 3-37
4 . ATTENDANT FEATURES...................................................................4-1
Programming Manual for Digital Key Telephone System LDK-24
IV
ATTENDANT...........................................................................................................................4-1
ATTENDANT CALL/QUEUING .................................................................................................4-1
ATTENDANT CLOCK SET .......................................................................................................4-1
ATTENDANT DISABLE OUTGOING ACCESS ..........................................................................4-2
ATTENDANT FORWARD.........................................................................................................4-2
ATTENDANT INTRUSION .......................................................................................................4-2
ATTENDANT OVERRIDE ........................................................................................................4-3
ATTENDANT RECALL.............................................................................................................4-3
DAY/NIGHT/WEEKEND MODE................................................................................................4-3
DSS/DLS CONSOLES .............................................................................................................4-4
INTERCOM BOX MUSIC SELECT ...........................................................................................4-5
LCD DATE/TIME DISPLAY CHANGE .......................................................................................4-5
STATION FEATURE CANCEL..................................................................................................4-5
5 . SLT FEATURES ..................................................................................5-1
ABILITY FOR SLT TO PROGRAM NAME ...................................................................................5-1
BROKERS CALL .....................................................................................................................5-1
CALL FORWARD....................................................................................................................5-1
CALL PICK UP ........................................................................................................................5-2
Group Call Pick-up...............................................................................................................5-2
Direct Call Pick-up ...............................................................................................................5-2
CALL TRANSFER ...................................................................................................................5-2
CALL WAITING / CAMP-ON.....................................................................................................5-2
CO LINE QUEUING .................................................................................................................5-3
CONFERENCE .......................................................................................................................5-3
DO NOT DISTURB ..................................................................................................................5-4
HOWLING TONE ....................................................................................................................5-4
LAST NUMBER REDIAL..........................................................................................................5-4
MESSAGE WAIT/CALL BACK..................................................................................................5-4
MESSAGE WAITING INDICATION ...........................................................................................5-5
SIGNALING............................................................................................................................5-5
SMDR ACCOUNT CODE .........................................................................................................5-5
SMS SLT ................................................................................................................................5-5
SPEED DIAL...........................................................................................................................5-6
6 . DVM FEATURES.................................................................................6-1
OVERVIEW OF DVM................................................................................................................6-1
BUTTON ASSIGNMENT FOR DVM FUNCTION..........................................................................6-1
MESSAGE FORMAT...............................................................................................................6-1
ONE TOUCH RECORD...........................................................................................................6-2
ANSWERING MACHINE EMULATION .....................................................................................6-2
SMART TRANSFER................................................................................................................6-3
7 . INDEX................................................................................................7-1
Programming Manual for Digital Key Telephone System LDK-24
V
Programming Manual for Digital Key Telephone System LDK­300 & LDK-100 CO Line Features
1-1
1. CO LINE FEATURES
AUTO CALL NUMBER REDIAL
Description
A user can direct the system to continually redial a number which returned busy or when no answer was obtained. The system will retry the number based on programming with appropriate pauses in between dialing. (default: 3 times)
Operation
To use ACNR while receiving busy/no answer on a CO line,
1. Press the [REDIAL] button.
2. Replace the handset or go on-hook.
3. The system will automatically retry the call at programmed intervals.
4. When the called party answers, lift handset or press [MUTE] button to make the call.
To cancel, Press the flashing [REDIAL] button.
Or,
Lift handset or press [MUTE] button while a CO line is seized to make ACNR.
Admin Programming
n ACNR Pause Timer (PGM 180-BTN 10) n ACNR Delay Timer (PGM 180-BTN 8) n ACNR Tone Detect Timer (PGM 180 -BTN 13)
applicable to analog CO line only
n ACNR No Answer Timer (PGM 180-BTN 9) n ACNR Retry Counter (PGM 180-BTN 11) n ACNR Tone Cadence (PGM 423)
Condition
1. A keyset which doesn't have [REDIAL]
button, should be programmed with a
[REDIAL] Flexible Button to use ACNR.
[TRANS/PGM] + Flex. BTN + [TRANS/PGM] + 9 7 + [HOLD/SAVE]
2. The analog CO lines in the system should be
equipped with Call Progress Tone detection Units (CPTU).
3. When predefined CO line is busy in ACNR mode, an available CO line in the same group will be seized.
AUTOMATIC PAUSE INSERTION
Description
The system will automatically insert a timed pause in a speed dial or redial number, if a flash or PABX access code is included in the number.
Admin Programming n Pause Timer (PGM 181-BTN 11)
CALL PARK
Description
A user can park a call in a parking location and retrieve the call by dialing the location number. Also, the user may make a page announcement for the desired user to pick-up the call. If the call remains unanswered for the Call Park Recall time, the station which parking the call receives recall. If the call is still unanswered, the attendant will also receive recall. If unanswered in the Attendant Recall time, the CO line call will be disconnected and returned to idle.
Operation
To park a call while on a CO line call,
1. Press the [TRANS/PGM] button.
2. Dial the parking location (601-608).
3. Replace the handset or go on-hook
4. If desired, page the party to retrieve the call.
To retrieve the parked call from a keyset,
1. Lift the Handset or press the [MON] button.
2. Dial the parking location.
Admin Programming
n I-Call Park Recall Timer (PGM 180-BTN 2)
Programming Manual for Digital Key Telephone System LDK­300 & LDK-100 CO Line Features
1-2
CALL TRANSFER
Description
A user can transfer calls on CO lines to other stations in the system. If the receiving station does not answer the call in the Transfer Recall time, the transferring station and the transferred station will receive recall. If the call remains unanswered, the attendant will also receive a recall for the Attendant Recall time. After that the CO line will be disconnected and returned to idle.
Operation
To transfer to an idle station,
Unannounced Call Transfer
1. Press the [TRANS/PGM] button.
2. Intercom dial tone is heard and the CO line call is placed on exclusive hold.
3. Dial the station number to receive the transfer.
4. Replace the handset or go on-hook.
Announced Call Transfer
1. Press the [TRANS/PGM] button.
2. Intercom dial tone is heard and the CO line call is placed on exclusive hold.
3. Dial the station number to receive the transfer.
4. When the station answers, announce transfer.
5. Replace the handset or go on-hook.
To transfer to a busy station,
1. Press the [TRANS/PGM] button.
2. The CO line is automatically placed on exclusive hold and ICM busy tone is heard.
3. The transferred station will receive muted transferred CO line ring.
4. If the call is not answered within Transfer Recall time, the CO line will be recalled to the transferring station and the attendant will receive recall ring if the call remains unanswered.
Admin Programming
n No Touch Answer (PGM 111 -BTN 7) n Transfer Recall Timer (PGM 180-BTN 7)
Condition
1. When the attendant has a DSS and a station of programmed in DSS receives transferred call, the LED of DSS button in attendant will flashing.
CO CALL TIME RESTRICTION
Description
This feature is used to restrict an outgoing CO call time. Setting the CO Call Drop Timer in a station base, the call will be disconnected automatically when the timer is expired. The caller and called parties will hear warning tone 15sec before the CO call is disconnected.
Admin Programming
n CO Call Time Restriction (PGM 112-BTN 3) n CO Call Restriction Timer (PGM 180-BTN
17)
Condition
1. This feature can be assigned on a station
basis.
2. It is applied to just outgoing CO call.
3. If the CO Call Drop timer enabled in a station,
the timer is still applied even a call is transferred to another station.
4. On the add -on conference, the CO Call Drop
timer enabled station will be restricted to the outgoing CO call time.
5. The CO Call Drop timer is not released even
the caller holds, transfers, or flashes the CO line.
Programming Manual for Digital Key Telephone System LDK­300 & LDK-100 CO Line Features
1-3
CO CALL TRANSFER TO CO LINE
Description
A station may transfer a CO line call to another CO line. If an external party on ISDN does not answer the transferred call within Transfer Hold Recall time, the transferring station will receive recall ring. If the call remains unanswered, the attendant will also receive recall ring for Attendant Recall time. After that, the CO line will be disconnected and returned to idle state.
Operation
Unscreened CO Line Call Transfer;
1. Press the [TRANS/PGM] button.
2. Intercom dial tone is heard and the CO line is placed on exclusive hold state.
3. Seize a CO line and dial the number of external party to be received the call.
4. Replace the handset and go on-hook.
Screened CO Line Call Transfer;
1. Press the [TRANS/PGM] button.
2. Intercom dial tone is heard and the CO line is placed on exclusive hold state.
3. Seize a CO line and dial the number of external party to be received the call.
4. When the called party answers, announce the call transfer.
5. Replace the handset and go on-hook.
Admin Programming
n Transfer Hold Recall Timer (PGM 180-BTN
7)
n I-Hold Recall Timer (PGM 180-BTN 5) n Attendant Recall Timer (PGM 180-BTN 1) n Open Loop Detect Timer (PGM 142-BTN 13)
Condition
1. For this feature, CO lines (transferred CO line and transferring CO line) must be able to detect loop lost or disconnection condition.
2. If the transferred CO line doesn’t have answer information (analog CO), recalling will not be presented when it is not answered. And, the call will be disconnected after Unsupervised Conference timer (PGM 182-
BTN 6).
3. If the transferred line is ISDN CO, recall ring will be presented to the CO line after Transfer Hold Recall time while the line is released.
4. If you press the original incoming CO line button while making transfer to an external number (Screened Transfer), the outgoing call is disconnected and the original incoming call is connected.
CO FLASH
Description
While on a CO line, a user can request new dial­tone to place a new call or, when behind a PABX, activate a PABX feature. The system allows to each CO line to be assigned the type of flash and a flash duration.
Operation
To generate a flash while on a CO line; Press the [FLASH] button.
To generate a flash while on a CO line from a SLT; Press the hook-switch slightly and dial 5 5 1 (depending on Numbering Set).
Admin Programming
n Flash Type (PGM 141-BTN 7) n CO Flash Timer (PGM 142-BTN 12) n SLT Hook-switch Bounce Timer (PGM 182-
BTN 1)
n SLT Maximum Hook-switch Flash Timer
(PGM 182-BTN 2)
n SLT Minimum Hook-switch Flash Timer
(PGM 182-BTN 3)
Condition
1. The Flash command is not activated in ISDN
CO line.
2. A station that isn’t permitted to access CO line
cannot initiate a flash.
3. During a flash, the LED of CO line will be
flashing.
Programming Manual for Digital Key Telephone System LDK­300 & LDK-100 CO Line Features
1-4
CO LINE ACCESS
Description
Stations are permitted to access to outgoing CO lines based on CO Line Group Access programming. Keysets may use flexible buttons assigned to access a CO line or a CO line Group (Pool Flexible button) and loop flexible buttons. If allowed, stations without individual CO line button can access individual CO lines using dial codes.
Operation
To access a CO line from a keyset,
1. Lift the Handset or press the [MON] button.
2. Press the desired CO line, Pool, or Loop button.
3. Or, dial the individual CO line access code, CO group access code, or the first CO line access code from the accessible group.
To access a CO line from a SLT,
1. Lift the handset.
2. Dial the individual CO line, CO group access
code, or the first CO line access code from the accessible group.
Admin Progra mming
n CO Line Choice (PGM 160-BTN 3)
n Inter-digit Timer (PGM 181-BTN 8) n CO Line Group Access (PGM 117) n CO Line Group (PGM 141-BTN 1) n Override 1st CO Line Group (PGM 161-BTN
3)
Condition
1. A keyset should have an idle appearance
(CO line/Pool button/Loop button) to access an outgoing CO line/incoming CO line.
2.
To assign the {LOOP} button,
[TRANS/PGM] + a Flex. BTN + [TRANS/PGM] + 8 4 + [HOLD/SAVE]
3. When the Override 1st CO line Group is enabled, the system will search for the next accessible CO group until a CO line is
available if there is no available CO line by dialing CO line group access code (‘9’ or ‘0’).
4. A station which is not permitted to access a CO line will hear error while trying to access a CO line, but the station can receive a transferred CO line call.
5. The CO line choice (Round -robin or Last Choice) is determined by Admin Programming (PGM 160-BTN 3)
6. If the CO line is BRI, when a user tries to seize B1 but the network requests to serve B2, the system can change CO line to B2. (There is a {B2 CO} button or {LOOP} button.)
CO LINE GROUPS
Description
The system provides grouping of similar types of CO lines. The groups are used for common access by stations assigned to access the groups. CO lines are selected from the group based on the assigned method, round robin or the last line, in order to minimize call collision (glare).
Operation
The number of CO line group in each system is 8 in LDK-24 system. You can access a CO line group by dialing 8 8 and the CO group number.
The first CO line group in each system (00) is directed line group (it can be used with CO button) and the last CO line group is unassigned line group.
Admin Programming
n CO Line Group (PGM 141-BTN 1) n CO Line Choice (PGM 160-BTN 3)
Condition
1. Unused CO lines should be assigned to unused CO group(9) to prevent to be accessed by a station.
2. The first CO line group (00) is directed line group and it can be used with {CO line}
Programming Manual for Digital Key Telephone System LDK­300 & LDK-100 CO Line Features
1-5
button (Private Line).
CO LINE NAME DISPLAY
Description
While a CO line call is received the CO line number is displayed on the LCD. When the CO line name is assigned and CO line Name Selection for each CO line is set, the CO line name is displayed instead of the CO line number.
Admin Programming
n CO line Name Assignment (PGM 142-BTN 2) n CO Line Name Display (PGM 142-BTN 1)
Condition
1. CO line name can be assigned to each CO line.
2. Each CO line name has max. 12 characters.
CO LINE QUEUING
Description
When a user encounters a busy tone during accessing a CO line or a CO line group, the user can request a call back (queue) when the CO line is available. The station will receive a call back when the busy CO line or a CO line in the CO line group becomes available.
Operation
To activate queuing while receiving busy tone, Press the [CALLBK] button.
Admin Programming
n CO Line Queuing (PGM 112-BTN 5)
Condition
1. When the queued CO line becomes idle or a CO line becomes available in the group, the oldest queued station will receive signal.
2. A station can make only one CO line queuing request at one time. If the station tries to make another CO line queuing, the previous
one is canceled and the later one is available.
3. When the queued CO line available, the station will receive ring signal regardless of station signal mode.
CO LINE RING ASSIGNMENT
Description
Each station in the system can be programmed to provide an audible signal when the system detects an incoming call on assigned CO lines. Separate ring assignments are made for day, night and weekend mode operation. Also, the audible signal at the station can be delayed by 1 to 9 ring cycles allowing other stations to answer the call first.
Operation
The LED of [DND/FOR] button and LCD on the attendants’ keyset indicate current ring mode;
Day mode (LED off, LCD shows station number and ICM answer mode.) -> On-demand mode (LED is flashing, LCD shows ‘ON DEMAND’) -> Night mode (LED is lighting, LCD shows ‘NIGHT’ ) -> Weekend mode (LED is flashing, LCD shows ‘WEEKEND’)
To change Night mode, Press the [DND/FOR] button at system attendant.
To change On-demand mode,
1. Press the [DND/FOR] button at system attendant in day mode.
2. If there is any station assigned to ring in on­demand mode at the system, the [DND/FOR] button is flashing and it is changed to on­demand mode.
To change Weekend mode,
1. Press the [DND/FOR ] button at system attendant. (It will be toggling by pressing [DND/FOR] button.
2. It will be operated as programmed in Weekly Time Table.
Admin Programming
Programming Manual for Digital Key Telephone System LDK­300 & LDK-100 CO Line Features
1-6
n CO Line Ring Assignment (PGM 144) n Weekly Time Table (PGM 233)
Condition
1. All CO lines can be assigned to ring at all stations by Admin Programming during Day, Night, weekend and their combination mode.
2. To receive CO line ring. The station should have {CO} button or {LOOP} button.
3. If a station is assigned to Weekend mode, it will be operated as programmed in Weekly Time Table (PGM 233).
4. The Day, Night, On-demand and Weekend modes can be set by Attendant manually.
5. If manual and automatic ring mode service is set simultaneously, the system will follow only automatic ring mode service.
CO LINE RELEASE GUARD TIME
Description
This is the time taken for exchange switching equipment to be fully restored to the idle condition after release of a CO line by a station.
Admin Programming
n CO Line Release Guard Timer (PGM 180-BTN 19)
Condition
1. The CO line is considered to be busy in CO
line Release Guard Time.
2. The CO line Release Guard time is not
applied to analog DID line.
CO RING DETECT – Analog CO only
Description
To detect ring cadence from a CO line, there are two timers; Ring Detect and Ring Stop allow for flexible ring detection on an incoming CO line call.
Admin Programming
n CO Line Ring On Timer (PGM 180-BTN 21) n CO Line Ring Off Timer (PGM 180-BTN 20)
Condition
1. The CO line ring should make ring over CO Ring On time and should be detected continuously in CO line Ring Off time.
2. The CO line Ring On time or CO line Ring Off time cannot be assigned to each CO line. (System Base)
CO STEP CALL – Analog CO only
Description
When a station receives a busy tone after placing a CO line call, the user can dial a CO line number which has the same first digits as the called busy CO line without dialing the full number.
Operation
To use CO Step Call when receiving busy tone, press the [SPEED] button and dial the last 1 digit. Then the previous call is terminated and new call is established.
DIAL PULSE SENDING – Analog CO only
Description
Each CO line is programmed to provide the appropriate signaling to the Central Office. A CO line can be programmed to send pulse signal at 10pps with a break/make ratio of 60/40 or 66/33. Digits dialed by the user are converted to the proper signal for the CO line and sent over the CO line.
Operation
Dialing a phone number, it is changed to Dial Pulse signal and the phone number is dialed.
Admin Programming
n Pulse Dial Speed Ratio (PGM 176)
Programming Manual for Digital Key Telephone System LDK­300 & LDK-100 CO Line Features
1-7
n Pause Timer (PGM 181-BTN 11 ) n CO Line Signal Type (PGM 141-BTN 6)
Condition
1. Pause time will be inserted automatically before sending the dial pulse. The pause time is set by Admin Programming (PGM 181-BTN 11).
DIAL PULSE TO TONE SWITCH OVER
Description
On a pulse dial CO line, the user can request that the system switch the signaling mode from pulses to DTMF signals. It allows the user to access outside facilities that require incoming DTMF signals such as banking services, etc.
Operation
To switch from pulse to DTMF while on a pulse CO line;
1. Dial * .
2. Dial digits as required.
Admin Programming
n CO Line Signaling Type (PGM 141-BTN 6)
Condition
1. This command can be used in the CO line of
pulse signal mode. After this command, pause is inserted and '' is not dialed in CO line.
2. In SLT, '' is not recognized.
3. In Redial operation, '' is not recognized.
DISPLAY SECURITY
Description
The dialed phone number may not be displayed in the LCD while on a speed dial.
Operation
Pressing * at the first digit in a speed dial, it is operated with display security.
Condition
1. Dialed phone numbers with Display Security are included in the SMDR information.
2. This feature applies to the transferred or recalled CO lines.
3. This feature applies to Redial operation.
DISTINCT CO RING
Description
The system provides different ring type in each CO line. Four ring types are available allowing users to distinguish which CO line is ringing.
Admin Programming
n CO Distinct Ring (PGM 142-BTN 5) n Ring Frequency (PGM 422)
DTMF SIGNAL SENDING
Description
When a CO line is assigned as DTMF signal in the Admin. Programming, the system may send DTMF signal to the CO line.
Operation
When placing a CO line call at a station, it is dialed with DTMF signal mode.
Admin Programming
n Inter-digit Timer (PGM 181-BTN 8) n CO Line Signal Type (PGM 141-BTN 6)
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EXECUTIVE/SECRETARY TRANSFER
Description
Stations in the system can be assigned as Executive/Secretary pairs. Intercom and transferred calls to the executive station will be transferred to the secretary station if the executive is in DND state. The max. number of Executive/Secretary pairs is 6 in LDK -24.
Operati on
To activate Executive/Secretary Transfer from the Executive's keyset, Press the [DND/FOR] button.
Admin Programming
n Do Not Disturb (PGM 111 -BTN 3) n Executive/Secretary Transfer (PGM 229)
Condition
1. Secretary can pass a call to Executive when in DND stat e by using camp-on feature.
2. One Executive can have multiple Secretaries within maximum pairs, and one secretary can be assigned to multiple executives within maximum pairs.
3. When the executive is in DND, the secretary can transfer a CO line call or make camp-on.
4. It is possible to make a chain to assign Executive/Secretary pairs. It means that a Secretary may be an Executive of another Executive/Secretary pair. If an Executive and the Secretary which has own Secretary are busy, a call will be forwarded to the second Secretary of Executive/Secretary chain. (It cannot be a loop chain.)
5. If an Executive has multiple secretaries and the first secretary is busy, a call will be forwarded to the next Secretary.
6. If an Executive has multiple secretaries, a secretary can forward a call to another secretary. But, secretary cannot forward a call to Executive.
7. If an Executive makes a call forward to non-
secretary station, a call to Executive will be routed to assigned station.
8. When both Executive and Secretary are busy, camp-on / transferred calls / messages is remained at the last Secretary station in the chain.
HOLD
Description
CO lines can be placed in a waiting state such that other stations in the system will be unable to access the CO line. On exclusive hold, only the station placing the CO line can access the CO line and on system hold, other stations in the system can access the held CO line.
Operation
To place a CO line on Exclusive/System Hold from a keyset, Press the [HOLD/SAVE] button once or twice. (It depends on Hold Preference.)
To place a CO line on Exclusive/System Hold from a SLT (depends on Hold Preference), Make hook -flash and dial 5 6 0.
To access a CO line on Exclusive/System Hold from the holding keyset,
1. Lift the handset.
2. Press the CO line button.
3. Or dial 8 # and the CO line number.
To access a CO line on Exclusive/System Hold from the holding SLT,
1. Lift the handset.
2. Dial 8 *
Admin Programming
n Hold Preference (PGM 160-BTN 8) n Exclusive Hold Recall Timer (PGM 180-BTN 4) n System Hold Recall Timer (PGM 180-BTN 6) n Transfer Recall Timer (PGM 180-BTN 7) n I-Hold Recall Timer (PGM 180-BTN 5) n ATD Recall Timer (PGM 180-BTN 1)
Condition
1. The CO line placed on Exclusive Hold will
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flash in the station and the LED of CO line will light in other stations.
2. The CO line placed on System Hold will flash in all stations.
3. When Exclusive Hold is set in a station, Exclusive Hold Recall Timer is initiated. After Exclusive Hold Recall Timer is expired, the original station will receive recall for I-Hold Recall Timer. Also, When System Hold is set in a station, System Hold Recall Timer is initiated. After System Hold Recall Timer is expired, the original station will receive recall for I-Recall Timer.
4. When the I-Hold Recall Timer is expired, attendant will also receive a recall for Attendant Recall Timer. If the call remains unanswered for Attendant Recall time, the call is disconnected.
Hold Preference
Description
A user can place a CO line call in a waiting state so that others may or may not access the held CO line, System and Exclusive Hold respectively. When the CO line is placed on hold using [HOLD /SAVE] button, the first depression of the button places the CO line in the assigned preferred holding state. A subsequent depression of [HOLD /SAVE] button will change the CO line to the non­preferred holding state.
Operation
1. When the Exclusive Hold is assigned,
Other station in the group cannot seize the CO line.
2. When the System Hold is assigned,
Other station in the group can seize the CO line and answer.
Admin Programming
n Hold Preference (PGM 160-BTN 8)
Automatic Hold
Description
When a keyset user places an intercom call using a DSS button during connecting with an
active CO line call, it is automatically placed on hold. In addition, the station can be programmed to support CO line to CO line automatic hold. In this case, when the user of a keyset selects a CO line while on a CO line, the new CO line is seized and the previous CO line is placed on the preferred hold selection.
Operation
To use Automatic Hold while on a CO line call,
1. Press a {CO line} button.
2. When the CO line is connected, the previous selected CO line is placed on preferred hold state.
Admin Programming
n Automatic Hold (PGM 112-BTN 2) n Hold Preference (PGM 160-BTN 8)
ISDN - ADVICE OF CHARGE
Description
The AOC service provides of outgoing call charging to the user in public ISDN. According to the admin programming, the saved and printed information is provided to the PC or user's LCD. This function is applicable to the most European countries.
Operation
During the conversation or after release a CO line call, the ISDN facility IE carry the AOC information. User can see it with SMDR print after a call.
* CHARGE NOT AVAILABLE al 08 02 01 ** 02 01 23 05 00 * FREE OF CHARGE al 0a 02 01 ** 02 01 23 30 02 81 00 * NORMAL CHARGING al 20 02 01 ** 02 01 23 30 18 30 16 al 05
81 03 @@ @@ @@ a2 07 81 05 %% %% %% %% %% 82 01 01 82 01 01
[**] : The rule is changed in each call. [@@ @@ @@] : It means charging current unit. (IA5) [%% %% %% %% %%] : It means real current value
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displayed with
You can see it with SMDR print after the call.
Admin Programming
n Advice Of Charge (PGM 200-BTN 1) n SMDR Attribute (PGM 177)
Condition
1. It is displayed on the LCD instead of call timer and changed based on the receipt of each call charging information.
2. The information of AOC includes the Unit or Currency.
ISDN - CLIP (CALLING LINE IDENTIFICATION PRESENTATION)
Description
ISDN CLI is the telephone number of caller. By using of this, LDK user can recognize the incoming CO caller’s information and send the telephone number of himself when he make a outgoing CO call. When the called party receives an incoming CO call that has a phone number of the calling party, the called party can see the phone number of incoming CO caller on LCD, if the called party allows the phone number to be presented. And the CLI can be printed to RS-232C port, if the CLI print enabled in the admin program.
Operation
When an ISDN CO line call with CLI is received,
1. A CO line call is received with ISDN.
2. While ringing, the CLI (Calling Line
Identification) is displayed on LCD. If the CLI is matched with stored on a speed dial bin, then the name of speed bin data can be displayed.
When an ISDN outgoing CO line call with CLI.
1. Seize an outgoing CLI enabled ISDN CO.
2. Dial the destination telephone number.
3. The destination station receives CO ring with
the caller’s CLI.
Admin Programming
n CLIP - Station Base (PGM 114-BTN 1)
n CLI Name Display (PGM 114-BTN 11) n CLI Print (PGM 200-BTN 6) n COLP Table (PGM 201) n CLIP Table Index (PGM 143-BTN2) n CLIR (PGM 114-BTN14)
Condition
1. CLIP is applied to only ISDN CO line.
2. Max. 15 digits will be displayed as a CLI number.
3. When the power of system is off, the stored CLI messages will not be erased.
4. The system sends the CLI to RS-232C port regardless of CLIP setting.
ISDN – COLP (CONNECTED LINE IDENTIFICATION PRESENTATION)
Description
CLIR(Calling Line Identification Restriction) & COLR(Connected Line Identification Restriction) are used that calling party & called party inform to PX that they don’t want to send their phone number to the other party.
In the CLIR set to ON system, if an outgoing ISDN CO call is tried, then the calling party number will not send to the called party. In the COLR set to ON system, if an incoming ISDN CO call is received and answered, then the called party phone number will not sent to the calling party.
Admin Programming
n COLP (PGM 114-BTN 2) n COLR (PGM 114-BTN15) n COLP Table (PGM 201) n COLP Table Index (PGM 143-BTN1)
ISDN – CLIR (CALLING LINE IDENTIFICATION RESTRICTION) / COLR (CONNECTED LINE IDENTIFICATION RESTRICTION)
Description
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The connected line or calling line number may be restricted. If CLIR is set to ON, calling party number will not be sent to the called party when an ISDN CO line call is made. If COLR is set to ON, the called party number will not be sent to the calling party when an ISDN CO line call is received and answered.
Admin Programming
n CLIR (PGM 114-BTN 14) n COLR (PGM 114-BTN 15)
ISDN-KEYPAD FACILITY SERVICE
Description
The system enables users to send Keypad Facility IE (Information Element) instead of called party IE for sending information on ISDN interface to the network when pressing the programmed button as {Keypad Facility}. Some specific features to be supported by network can be operated by dialing each code at the station.
Operation
1. When pressing the programmed {Keypad Facility} button after seizing a CO line (ISDN), the system will send the dialed digits as Keypad Facility IE instead of Called Party Number IE in INFORMATION message to the network.
When the user releases the CO line (ISDN), or pressing the programmed {Keypad Facility} button during dialing digits, Keypad Facility IE Sending will be stopped automatically.
Admin Programming
n Keypad Facility Access (PGM 114-BTN 6)
Condition
1. To assign {Keypad Facility} flexible button,
[TRANS/PGM] + Flex. BTN + [TRANS/PGM] + 8 9 + [HOLD/SAVE]
2. The Keypad Facility Access Authority (PGM
114-BTN 6) should be ON to use this feature.
3. This feature can be activated by pressing the {Keypad Facility} button after seizing a CO line (ISDN).
4. When this feature is activated, the system starts to send Keypad Facility IE instead of Called Party Number IE regardless of CONNECT message from the network unless pressing {Keypad Facility} button to deactivate it. So the system will continue to send Keypad Facility IE instead of DTMF tone even after CONNECT message is received from the network.
5. If the Speed Dial is stored with [FLASH] as the first digit for ISDN line and the station has the Keypad Facility Access authority, the digits after [FLASH] command will be sent as Keypad Facility and the feature will be deactivated after sending all digits.
6. When any of the following features are encountered after the Keypad Facility is activated, the feature will be deactivated automatically;
- Pressing function keys as [REDIAL], [TRANS/PGM], [FLASH], [HOLD/SAVE], [CONF]
- Pressing CO keys as CO, CO Group, Loop
- Pressing Flex. Buttons assigned some features as {SPEED}, {DSS}, {Call Park}, {Keypad Facility}
- Making On-hook
- When DISCONNECT message is received
from the network
7. This feature may not be operated depending on the services that require to handle two call references at the same time after B channel connection is made as Hold & Retrieving, Conference, etc.
8. The Speed Dial Numbers started with [FLASH] (display “D”) send saved digits as Keypad Facility IE instead of Called Party Number IE. After sending all Speed Dial Numbers, this feature is deactivated automatically.
9. When the system receives a Called Party Number IE during sending Keypad Facility IE, the system will stop sending the Keypad Facility IE.
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ISDN - MSN/SUB-ADDRESSING(N/A)
ISDN Supplementary Service
Description
ISDN supplementary services are provided by PX system. So, these features depend on PX and user should be subscribed to PX specific service to use this feature. Further service provided by the ISDN PX not mentioned in this document is nation dependent.
ITEM Feature
Code
REMARK
Call Barring Code [FLASH] + 20 CFU Activation Code [FLASH] + 22
CFU Deactivation
Code
[FLASH] + 23
Memo Tel Normal
Deactivation Code
[FLASH] + 24
Memo Tel Normal
Activation Code
[FLASH] + 25
Memo Tel Timer
Code
[FLASH] + 26
Memo Tel Activation
only LNR2)
[FLASH] + 27
Memo Tel
Interrogation of
service status
[FLASH] + 28
Memo Tel
Interrogation of
MSRS3)
[FLASH] + 29
National only, B1)
Attendant Override [TRANS/PGM
]+86
Attendant Only, B
1)
Only
Note 1) Flexible button progr am available. Note 2) LNR : Idle No Answer Note 3) MSRS : Message Storage and Retrieve
System.
ISDN – CALL HOLD / RETRIEVE
Description
This feature allows the user to make another call without using other channel. When the
HOLD supplementary service is invoked, communication on a B-channel is interrupted and the B-channel is released. The network reserves the B-channel used by the user for subsequent reuse. With this feature, ISDN­Broker Call and Call Waiting are available.
Operation
1. To hold the current call; (1) Press the [FLASH] key during
conversation.
(2) Press the [HOLD] key. Or
(1) Press programmed {SUPP HOLD}
button.
2. To make a new call by using the same
channel
(1) Press the [FLASH] key. (2) Press the {CO} key. Or (1) Dial CO Access Code 9.
3. To retrieve the held call during
conversation;
(1) Press the [HOLD] key. Then
current call goes on hold and the held call is retrieved.
4. To retrieve the held call after hanging up
the current conversation;
(1) Press the {CO} key that is flashing with 480 IPM.
Admin Programming
n ISDN Attribute(PGM200)
Condition
1. Both keypad protocol and functional
protocol are implemented.
2. [FLASH] and [HOLD] keys or pre-
programmed {SUPP HOLD} are needed for this feature. {SUPP HOLD} key can be made by Code [TRANS/PGM] *75#.
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3. ISDN Call Hold feature is available during conversation.
4. The line, which is associated with this ISDN supplementary service, can not be transferred to other stations or can not be retrieved from other stations. And the held channel can be retrieved only by the station which held the channel before.
5. When a call is on hold, the associated LED for the line will flash at 480 IPM in the station that uses the line. And all the LED’s will be ON (busy) in the other stations.
6. When a call is on hold and the user make a new call, the assoc iated LED for the line at the station will be ON.
ISDN – BROKER CALL
Description
This feature allows a station user engaged in one ISDN CO line to hold that call and can originate another call by using the same channel. Once the second call is established, the originating station may alternate between calls carrying on a private conversation with either party.
Operation
1. To hold the current call;
(1) Press the [FLASH] key during
conversation. (2) Press the [HOLD] key. Or (1) Press programmed {SUPP HOLD}
button.
2. To make a new call by using the same channel
(1) Press the [FLASH] key. (2) Press the {CO} key. Or
(1) Dial CO Access Code 9.
3. To retrieve the held call during conversation;
(1) Press the [HOLD] key. Then current call goes on hold and the held call is retrieved.
Admin Programming
n ISDN Attribute(PGM200)
Condition
1. Both keypad protocol and functional protocol are implemented.
2. [FLASH] and [HOLD] keys or pre- programmed {SUPP HOLD} are needed for this feature. {SUPP HOLD} key can be made by Code [TRANS/PGM] *75#.
3. ISDN Call Hold feature is available during conversation.
4. ISDN-Broker Call is available during conversation.
5. The ISDN CO line, which is associated with this ISDN-Broker call, can not be transferred to the other station. And the held channel can be retrieved only by the station which held the channel.
6. ISDN-Broker Call is associated with ISDN­3 Party Conference and Call Waiting
ISDN – 3 PARTY CONFERENCE
Description
This feature allows the user to make 3 party conversation with one ISDN CO channel.
.
Operation
1. To make a 3 party conversation;
Press [FLASH] + [CONF] or {SUPP CONF} when a call is in Supplementary Hold and a call in conversation.
2. To hold a party during 3 party
conversation Press [FLASH] + [HOLD] or {SUPP HOLD} during 3 party conversation.
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Condition
1. Only Keypad protocol is implemented.
2. [FLASH], [HOLD] and [CONF] or {SUPP HOLD}, {SUPP CONF} keys are needed for this feature. {SUPP CONF} key can be made by Code [TRANS/PGM] *77#.
3. The other stations or CO lines in the system can not be a member.
ISDN – Call Barring (Italy national protocol) – ATD only
Description
This feature enables the adjustment of the COS(Class of Service) of ISDN CO lines in LDK-
24. That is to change the current COS of the CO
line from C5(all outgoing calls are possible) to C2(outgoing calls only for specific numbers) and vice versa. .
Operation
To activate COS down at Attendant station
1. Press the {CO} key.
2. Press the programmed key for {Call barring}. Or
Press [FLASH] key + [2] + [0].
3. Service accepted and/or rejected by PX and display during off- hook state.
Or service rejected and/or rejected by PX and display during off- hook state.
4. Call barring key and {CO} Key and LED is flashing at 50 IPM when this feature key is activated
To activate COS up at Attendant station
1. Press the {CO} key.
2. Press the programmed key for {Call barring}. Or
Press [FLASH] key + [2] + [0].
3. Dial the password code for class up.
4. Service accepted and/or rejected by PX and display during off- hook state
5. When ATD station goes to on-hook state, if COS is restored to C5 then feature key LED goes off and normal LCD message will be displayed. But, if COS is not restored to C5 (Reject case), then LCD remains as before ({CO} Key and feature key flashing at 60 IPM).
Condition
1. This feature is only available in national keypad protocol.
2. Password code for call barring is not possible to program to flexible button. So, user always should dial this code.
3. This feature is supported only access basis. So, only ATD station can activate this feature. If normal station tries to us e this feature, then error tone is heard.
4. {Call Barring} key is used as toggled key(class up/down).
5. If this feature is activated, ISDN Co line COS changes according to service type(class up/down).
6. When the COS is changed to C2 state, the services available in all ISDN co lines depend on the PX.
ISDN – Call Forward Unconditional (CFU, Italy national protocol) – ATD only
Description
This feature re-routes (forward) a specific CO Line call to outside specific another subscriber number.
PX will transfer a predefined specific subscriber’s CO line call to another subscriber number according to CO line/subscriber number .
Operation
To activate Call Forward Unconditional(Only available in preprogrammed flexible button. )
1. Press {CO}] key.
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2. Press the programmed key for {CFU Activate with Destination} Or, Press [FLASH] key +[2]+[2].
3. Service accepted by PX and the LCD will display as during off-hook state. Or, when service is rejected by PX then the LCD will display as during off-hook state
4. When the station goes to on-hook state, feature key LED and {CO} key LED Flash at 30 IPM. But in rejected case normal LCD will be displayed and feature key LED goes idle.
To deactivate Call Forward Unconditional
1. Press {CO}] key.
2. Press the programmed key for {CFU Activate with Destination} Or, Press [FLASH] key +[2]+[3].
3. Service accepted by PX and the LCD will display as during off-hook state. ( {CO} key and feature key LED goes idle). Or, when service is rejected by PX then the LCD will display as during off­hook state.
4. When the station goes to on-hook state, feature key LED and {CO} Key LED goes idle. But in rejected case normal LCD will be displayed and feature key LED doesn’t change.
Condition
1. This feature is only available in national keypad protocol.
2. This feature can only activated by using preprogrammed flexible button.
3. If the CFU feature is activated {CFU Activate with Destination} key LED will flash at 30 IPM.
4. This feature is supported only access basis. So, only ATD station can activate this feature. If normal station tries to use this feature, then error tone is heard.
5. If this feature is activated incoming co calls are unconditionally transferred to the predefined destination.
ISDN – Memo Tel (Italy national protocol)
Description
Memo-Tel is a feature transferring the incoming co call to the MSG Storage system of the PX when co line is busy or when there is no answer. This feature can be activated selectively activated in normal case(busy or no answer) or only in no answer case. And also the user can check the messages left in the PX.
.
Operation
To activate Memo-Tel
1. Press the {CO} key.(Attendant only.)
2. Press the programmed key for {MEMO-TEL Activation_Normal}, or [FLASH] key + [2] + [5] for Normal activation.
3. Service accepted by PX and display during off-hook state. Or service rejected by PX and display during off-hook state.
4. When the station goes to on-hook state normal LCD will be displayed.
To change Memo-Tel TIMER
1. Press the {CO} key.(Attendant only.)
2. Press the programmed key for {MEMO-TEL Timer_Codel},or [FLASH] key + [2] + [6] change timer.
3. Service accepted by PX and display during off-hook state. Or service rejected by PX and display during off-hook state.
4. When the station goes to on-hook state normal LCD will be displayed.
To deactivate Memo-Tel
1. Press the {CO} key.(Attendant only.)
2. Press the programmed key for {MEMO­TEL Deactivation}, or [FLASH] key + [2] + [4] for Normal activation.
3. Service accepted by PX and display during off-hook state. Or service rejected by PX and display during off-hook state.
Enquiry of service status
1. Press the {CO} key.(Attendant only.)
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2. Press the programmed key for { MEMO -
TEL Interrogation Code}, or [FLASH] key + [2] + [8] for Normal activation.
3. Service accepted by PX and you will
hear announcement about the current memotel activation type and applied timer. Or service rejected by PX and you will hear the announcement about wrong access.
4. When the station goes to on-hook state,
normal LCD will be displayed.
Retrieve of MSRS
1. Press the {CO} key.(Attendant only.)
2. Press the programmed key for {MEMO -
TEL Retrieve MSRS Code}, Or [FLASH] key + [2] + [9]. Then you will
hear announcement to enter password or if rejected announcement about wrong access.
3. Dial Password and # for identifying your password. ( Password in 4 digits.)
4. Dial desired code according to PX announcement.
Condition
1. Memo-Tel is only available in national keypad protocol.
2. If this feature is activated by attendant station (access basis), then the ISDN lines are in MEMO-TEL mode. To retrieve stored message or enquiry of service status at attendant station, attendant should to retrieve of MSRS or enquiry of status for all CO lines respectively.
3. If this feature is activated by normal station (number basis), then the first CO line for this station in MSN table is in MEMO-TEL mode. So, the user should be assigned with the specific subscriber number and co number to MSN table. If no co number is assigned to MSN table, system will choose the first co as default. To retrieve stored message or enquiry of service status at normal station, normal station need not to access CO line.
4. To know service status, user should be inquire of service status to PX using
‘Enquiry of service status service’.
5. Station when having numbers for not only one co line the first one appearing in the MSN table will be chosen.
LAST NUMBER REDIAL (LNR)
Description
The last dialed number with CO line can be stored (up to 48 digits) in the station's Last Number Redial buffer. The user may request the system redial the last number without redialing the full number. Each keyset with LCD in the system has 10 individual last dialed number directory.
Operation
To use Last Number Redial,
1. Lift the handset or press the [MON] button.
2. Press the [REDIAL] button. Or, press the [SPEED] button and dial *.
3. Press [HOLD/SAVE] button.
To use one of dialed number in the Last Number Directory by scrolling (only for keyset with LCD),
1. When last dialed number is displayed, press [UP] or [DOWN] button to find a phone number. (Max. 10 last dialed number can be stored in the directory.)
2. To make a call, press [HOLD/SAVE] button when the phone number is displayed.
Condition
5. When the used CO line is busy, an idle CO line in the group is seized and the last dialed number is dialed.
6. The last dialed number directory allows a duplicated phone number.
If you use Last Number Redial while the Auto­redial is activated, the auto-redial is canceled.
MUSIC ON HOLD (MOH)
Description
When a CO line call is placed in the hold state (system, exclusive, transfer, conference, etc) the external party will hear music. In this way, the CO
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line party can be notified that the connection is still established. If provided, each music source can be assigned to each CO line base.
Admin Programming
n CO Line MOH (PGN 142-BTN 6) n MOH Type (PGM 171-BTN 2)
n MOH Channel via SLT Port (PGM 171-BTN
4)
Condition
1. When the MOH channel is set to 0, the holding tone will be provided to the external party.
2. Max. 9 in LDK -24 channels are supported.
3. There are one external MOH port in the MBU.
4. SLT ports connected with MOHU can provide MOH channels.
5. Up to 5 SLT ports can be used as MOH channel.
6. To use SLT port as a MOH channel, assign desired SLT port with MOH channel and then connect MOHU to the SLT port.
7. MOHU supports 2 MOH channels.
PAUSE INSERTION IN SPEED DIAL
Description
While dialing a speed number, a timed pause between digits sending can be placed in the number. The length of this pause can be programmed by the Admin. Programming.
Operation
Pressing [CALLBK] button while entering a speed dial bin, it provides a timed pause.
Admin Programming
n Pause Timer (PGM 181-BTN 11)
PREFERRED LINE ANSWER
Description
By lifting the handset or pressing the [MON] button, an incoming call is automatically answered and connected to the station.
Admin Programming
n Preferred Line Answer (PGM 112-BTN 7) n Automatic Speaker Select (PGM 111 -BTN 1) n PLA Priority (PGM 173)
Condition
1. When more than one line is ringing at a station and Preferred Line Answer is enabled, the priority of answer is as follows by default;
CO line Transfer Call -> CO line Recalling -> CO line Incoming Call -> CO line Queued Call
2. “Automatic Speaker Select” feature should be enabled for Preferred Line Answer.
3. The priority of CO line for preferred line answer can be changed by Admin. Programming.
PRIVATE LINE
Description
CO lines in the system can be assigned for exclusive use by one or more keyset users. Private lines are assigned to CO line Group 00 and an appearance (Flexible CO button) is required at the keyset. (Loop or Pool keys cannot be used.)
Operation
A private line will operate as a normal CO line except access is limited to assigned stations.
Admin Programming
n CO Line Group (PGM 141-BTN 1)
Condition
1. Private line cannot be picked up.
SAVE NUMBER REDIAL
Description
The current number while calling can be stored in a temporary buffer for future redial. The
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number is saved in memory until the user stores new number. The number in the Save Number Redial is not erased until updated to other number .
Operation
To save a number in the Save Number Redial buffer from a keyset,
1. Press the [SPEED] button twice, while conversation with external party.
2. Replace the handset and go on-hook.
To dial a number from the Save Number Redial buffer from a keyset,
1. Lift the handset or press the [MON] button.
2. Press the [SPEED] button.
3. Dial # button.
Condition
1. When the used CO line is busy, an idle CO
line in the group is seized and the saved number is dialed.
2. The stored save number is not deleted at
when the system power is off.
3. If you press [SPEED] button twice after
seizing a CO line with dialing and go idle state, the save number redial bin will be erased.
STATION SPEED DIAL
Description
Each station user can program up to 100 individual speed dial numbers in the station. The numbers are entered and stored by the user and can be recalled by the user at any time. These numbers provide speedy access to often-used outgoing CO line call dialing numbers. There are a total of 500 speed locations to be divided among the stations. Station speed number can be saved up to 24 digits.
Operation
To place a call using Station Speed Dial from a keyset,
1. Lift the handset or press the [MON] button.
2. Press the [SPEED] button.
3. Dial the station speed dial bin (000~099).
To store Station Speed Dial numbers from a keyset,
1. Press the [TRANS/PGM] button.
2. Press the [SPEED] button.
3. Dial the station speed dial bin (000~099).
4. If desired, press the CO line or group button.
5. Dial the desired telephone number (up to 24 digits).
6. Press the [HOLD/SAVE] button.
7. If desired, enter the name (Max. 12 characters) by dialing 2-digit for each character.
8. Press the [HOLD/SAVE] button.
*. To store continuously, repeat the above
procedure from 3.
To delete a Station Speed Dial bin,
1. Press the [TRANS/PGM] button.
2. Press the [SPEED] button.
3. Dial the speed bin number to be erased.
4. Press the [HOLD/SAVE] button. Then, the stored speed number is erased in the speed bin.
To display and enter a speed dial bin by scrolling,
1. Press the [TRANS/PGM] button.
2. Press the [SPEED] button.
3. Dial the speed bin number.
4. Press the [UP] or [DOWN] key to display the next/previous speed dial number.
Admin Programming
n Speed Dial Access (PGM 112-BTN 9) n CO Dial Tone Detect (PGM 160-BTN 6)
Condition
1. CPTU should be installed to detect dial tone.
2. The Station Speed Dial is secured in data protect mode when the power is off.
3. There can be max. 24 digits in a station speed dial number including some digits and special function codes.
Special Function Codes
a. [CALLBK] button – Pause b. ‘*’ – If it is stored as the first digit, its
function is Display Security. Otherwise, its function is Pulse to DTMF Switchover.
c. [DND/FOR] button – If CO Dial Tone
Detect (PGM 160 -BTN 6) is ON and it is
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stored as the first or second digit and the seized CO line is behind PBX mode, its function is Dial Tone Detect. Otherwise, its function is ‘*’.
d. [FLASH] button – If seized CO line is
analog line, its function is Flash to PX (or PBX). If seized CO line is ISDN line and it is stored as the first digit, it makes remaining digits sent with enveloped not in calling party number IE but in keypad facility IE.
4. If you dial an empty station speed bin, error tone will be heard.
5. If you select a CO line before dialing speed bin number, the selected CO line is used though there is programmed CO line in the speed bin number.
6. You can program a station name (max. 7 characters) in the keyset to be presented instead of station number. The name is programmed in the speed bin 000. When the station name is programmed, the speed bin is not used as a station speed bin.
SYSTEM SPEED DIAL
Description
The system speed dial bins are programmed by system attendant. These numbers are available for easy access by all stations allowed in the system. Max. system speed dial capacity is 1500 in LDK -24 system.
Operation
To store a number in a System Speed Dial from the system attendant,
1. Press the [TRANS/PGM] button.
2. Press the [SPEED] button.
3. Dial the system speed dial bin.
4. If desired, press the CO line or Group button.
5. Dial the desired phone number (max. 24 digits)
6. Press the [HOLD/SAVE] button.
7. If desired, enter the name (Max. 12 characters) by dialing 2-digit for each character.
8. Press the [HOLD/SAVE] button.
*. To store continuously, repeat the above
procedure from 3.
To place a call using System Speed Dial from a keyset,
1. Lift the Handset or press the [MON] button.
2. Press the [SPEED] button.
3. Dial the System Speed Dial bin.
Admin Programming
n Speed Dial Access (PGM 112-BTN 9) n System Speed Zone Access (PGM 232) n Dial Tone Detect (PGM 160-BTN 6)
Condition
1. The CPTU should be installed for dial tone detect.
2. System Speed Dial is restricted by Station COS.
3. There can be max. 24 digits in a system speed dial number including some digits and special function codes.
Special function codes
a. [CALLBK] button – Pause b. ‘*’ – If it is stored as the first digit, its
function is Display Security. Otherwise, its function is Pulse to DTMF Switchover.
c. [DND/FOR] button – If PGM 42 -BTN 5 is
ON and it is stored as the first or second digit and the seized CO is behind PBX mode, its function is Dial Tone Detect. Otherwise, its function is ‘*’.
d. [FLASH] button – If seized CO line is
analog line, its function is Flash to PX (or PBX). If seized CO line is ISDN line and it is stored as the first digit, it makes remaining digits sent with enveloped not in calling party number IE but in keypad facility IE.
4. If you dial an empty system speed bin, error
tone will be heard.
5. If you select a CO line before dialing system
speed bin number, the selected CO line is used though there is programmed CO line in the system speed bin number.
6. If all CO lines in the group are busy, busy
tone will be received when accessing a
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system speed number.
7. System Speed numbers are protected when the system power is off.
SYSTEM SPEED ZONE GROUP
Description
Up to 10 speed number zones can be defined. Speed bins & stations can be allocated to these zones. Toll checks based on COS can be applied to zones. Only stations allocated to zones can access these bins. Speed bins not allocated to zones can be accessed by all stations and no toll checks are applied
Admin Programming
n Speed Dial Access (PGM 112-BTN 9) n System Speed Zone Access (PGM 232) n Dial Tone Detect (PGM 160-BTN 6)
VOIP CALL–DIRECT CALL
Description
This feature is established receiving IP numbers or dialing IP numbers directly.
Operation
1. Press the desired {CO} line, {POOL}, or {LOOP} button or dial the CO line or group code
2. When hearing Dial Tone, dial the IP address of Called Party sequentially. In stead of “.”, “*” must be dialed.
3. (ex: IP Address: 156.147.3.201, Dialed number:156*147*3*201)
4. Press “#” button to call.
5. If Called Party is LDK system, Ring will follow the Ring Assignment(PGM144)
Admin Programming
n CO Line Service Type (PGM 140) – Normal
Co
n VOIB IP Setting (PGM 340)
n ISDN Enblock Sending(PGM143-Btn6)
Condition
1. When programming Speed Dial for Direct Call, “#” must not be inserted. (ex: To assign 156*147*3*139 to Speed Dial, Just enter “156*147*3*139 ” not “156*147*3*139#”)
2. In DISA Incoming, Co Access is denied if the line seized by dialing Co Access Code is VOIB line
VOIP CALL–CALL BY NETWORK TBL
Description
This feature is established dialing Station number programmed in Network Table(PGM324)
Operation
1. Dial the station number included in the range from Start Range to End Range in Network Table.
2. System will select one VOIP Co line in the CO Group assigned in Network Table
3. User will be heard Ring Back Tone if this call is possible.
4. In case of Error or Busy, Call will follow DID/DISA Destination(PGM167).
Admin Programming
n CO Line Service Type (PGM 140) – ISDN
DID/MSN
n VOIB IP Setting (PGM 340) n ISDN Enblock Sending(PGM143-Btn6) –
(ON/OFF)
n DID Digit Conversion(PGM230) – (used in
case of Did Conversion Type 0 or 2)
n Flexible DID Table(P GM231) – (used in case
of DID Conversion Type 2)
n Networking CO Program(PGM322 - Btn1) n Networking Routing Table(PGM324)
Condition
1. For the call via Network Table, VOIB call
follows the ISDN DID Call Procedure.(DID
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conversion Type, Digit conversion Table, Flexible DID Table etc)
2. VOIB call does not follow Ring Assignment even if DID/DISA Destinations are set to ATD. The call just will be transferred to Attendant directly.
3. If Routing Tables more than one have same start and end range, Call follows the first Routing Table.
4. To transfer the incoming call to other system via VOIB, User must not drop the call before hearing Ring Back Tone.
5. Just DSS, HUNT, VMIB, VMIB # and Sys Speed can be the destination for the Flexible Did Table(PGM231)
6. CLIP, COLP are not applied in VOIP Call.
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2. INTERCOM FEATURES
AUTO RELEASE OF [MON] BTN
Description
After a feature is completed, the [MON] button will be turned off automatically.
Condition
1. If a user enters a wrong data and err or tone is received, the station will not go idle state until the programming is correct and confirmation tone is received.
2. It is applied in the whole features except Customer Message Programming, CO line Outgoing Call Enable/Disable and MPB Version Display.
AUTOMATIC SPEAKER SELECT
Description
Programming Automatic Speaker Select,
Condition
1. If the user enters the wrong data and error tone is received, the Station will not go idle until the programming is correct and confirmation tone is received.
2. This feature applied the entire feature in program mode except Customer Message Programming, CO line-outgoing call Disable/Enable and MPB Version Display. This feature also applied to Call Park, Call Back, Call Forward, Queuing.
Admin Programming
n Automatic Speaker Select (PGM 111 -BTN 1)
BACKGROUND MUSIC
Description
A keyset can receive audio, generally music, from an internal or external source while idle. Music from the source is received over the keyset speaker and will be shut-off during ringing,
paging announcement or when the station is off­hook.
Operation
To assign background music at a keyset,
1. Press the [TRANS/PGM] button.
2. Dial 7 3 and the music is received.
To transmit a background music with external page port at attendant station,
1. Press the [TRANS/PGM] button.
2. Dial 0 7 6 (Ext.port 1).
3. Dial the background music channel number and the selected background music is heard.
4. Press the [HOLD/SAVE] button. After confirmation tone, the station will go to idle state and the selected background music is transferred to external port.
To transmit a background music through ICM box at attendant station,
1. Press the [TRANS/PGM] button.
2. Dial 0 7 5.
3. Dial the background music channel number and the selected background music is heard.
4. Press the [HOLD/SAVE] button. After confirmation tone, the station will go to idle state and the selected background music is transferred to ICM box.
Admin Programming
n Background Music Type (PGM 171-BTN 1)
Condition
1. When lifting handset or pressing [MON] button at a station, the music is disconnected.
2. When an external music is assigned, the music source should be connected to MBU.
3. The same music source can be used with MOH.
4. Press the [VOLUME] button to adjust volume while the background music is heard.
5. The BGM may be blocked in an ICM box by pressing [DND/FOR] button.
CALENDAR DISPLAY
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Description
The calendar is displayed on the large LCD of a digital keyset.
Operation
Press the [MENU] button in standby mode. Press the [MENU] button again to return to normal menu display.
CALL FORWARD
Description
A station can forward calls with certain condition by activating feature codes. Station may forward a call to any station, station group or VMIB in the system.
Operation
To make call forward,
1. Lift the handset or press the [MON] button.
2. Press the [DND/FOR] button.
3. Dial a Call Forward type code.
4. Dial station, group number or VMIB number to receive the call.
To assign {CALL FORWARD} button at a flexible button,
1. Press the [TRANS/PGM] button.
2. Press a flexible button.
3. Press the [DND/FOR] button.
4. Assign Call Forward Type (0~7).
5. Dial the destination to receive the call.
6. Press the [HOLD/SAVE] button.
To activate Call Forward,
1. Press the assigned flexible button.
2. The LED of [DND/FOR] button is flashing and the function assigned to the flexible button is activated.
Condition
Call Forward Type 1: Call Forward, Unconditional 2: Call Forward, Busy 3: Call Forward, No Answer 4: Call Forward, Busy/No Answer
5: Station Off-net Call Forward, Unconditional 6: Station Off-net Call Forward, No Answer 7: Incoming CO Off-net Call Forward (ATD only) 0: Follow Me Call Forward #: Remove Call Forward
CALL FORWARD-BUSY/NO ANSWER
Description
A user can direct the system to re-route call to other station, group or VMIB when the user's station is busy and/or does not answer in a predefined 'No Answer' time. Incoming CO line, transferred CO line and ringing Intercom calls are forwarded.
Operation
To activate Call Forward Busy/No Answer,
1. Lift the handset or press the [MON] button.
2. Press the [DND/FOR] button.
3. Dial Call Forward Code; (2-busy only, 3-no answer only, 4-busy/no answer)
4. Dial station or group pilot number to receive the calls.
5. Replace the handset and go on-hook.
To activate Call Forward to VMIB,
1. Lift the handset or press the [MON] button.
2. Press the [DND/FOR] button.
3. Dial Call Forward Code.
4. Dial VMIB selection code # to receive the call.
5. Replace the handset and go on-hook.
To deactivate Call Forward Busy/No answer,
1. In idle state;
Press the [DND/FOR] button.
2. In off-hook state,
Press the [DND/FOR] button and dial #.
Admin Programming
n Call Forward (PGM 111 -BTN 2) n Call Forward No Answer Timer (PGM 181-
BTN 1)
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CALL FO RWARD-FOLLOW ME
Description
A user can direct the system to immediately re­route(forward) calls to another station. Call Forward, Follow-Me can be activated at the user's station or from any other station in the system allowed access to Call Forward. It must be programmed from the station that you will be forwarded to and a user password must be entered at the user's station first.
Operation
To activate Follow-me Call Forward from any station,
1. Lift the Handset or press the [MON] button.
2. Press the [DND/FOR] button.
3. Dial Call Forward Code ‘0’ .
4. Dial forwarding station number.
5. Dial forwarding station authorization code.
6. Replace the Handset and go on-hook.
To deactivate Follow-me Call Forward from the station, (only the user's own station, not at any other station)
1. In idle state; Press the [DND/FOR] button.
2. In off-hook state,
Press the [DND/FOR] button and dial #.
Admin Programming
n Call Forward (PGM 111 -BTN 2) n Authorization Code Table (PGM 227)
Condition
1. Authorization code should be registered to
use Follow-me Call Forward.
CALL FORWARD-INCOMING CO LINE OFF-NET
Description
The system attendant can direct the system to re­route(forward) incoming CO line calls to a
directory (telephone) number outside the system. When a call is received, the system will access an outgoing CO line and dial the telephone number assigned by the attendant. Note that the system will automatically disconnect the call after the Unsupervised Conference Timer has expired.
Operation
To activate CO Line Off-Net Call Forward from the attendant;
1. Lift the handset or press the [MON] button.
2. Press the [DND/FOR] button.
3. Dial Call Forward code ‘7’.
4. Dial CO line/group access code (9, 81-8x, 8801-88xx, or 8* for all CO lines) or press {CO line} button.
5. Dial the Speed Dial bin number with the desired telephone number.
6. Replace the Handset and go on-hook.
To deactivate CO line Off-Net Call Forward fr om the attendant;
1. Lift the Handset or press the [MON] button.
2. Press the [DND/FOR] button.
3. Dial Call Forward code ‘7’.
4. Dial CO line/group access code (9, 81-8x, 8801-88xx, or 8*) or press {CO line} button.
5. Dial #.
Admin Programming
n Call Forward Access (PGM 111 -BTN 2) n Unsupervised Conference Timer
(PGM 182-BTN 6)
Condition
1. If there is no idle CO line, Off-net Call Forward is not activated.
2. This feature is not applicable for DID line.
3. It is unconditional and forwarded immediately when the CO line rings in the system.
4. If a speed bin is programmed in a Flex. Button, you may press the Flex. Button instead of dialing the speed bin number.
5. Toll restriction will be based on the COD of outgoing CO line. But, it doesn’t care CO Account code.
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