LG K20 Plus Instruction Manual

MFL69831201 (1.1) www.lg.com

USER GUIDE

LG-TP260

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

Ţ Always use genuine LG accessories. The supplied items are

designed only for this device and may not be compatible with other devices.

Ţ This device is not suitable for people who have a visual impairment

due to the touchscreen keyboard.

Ţ Descriptions are based on the device default settings. Ţ Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Center. For user-installed apps, please contact the relevant service provider.

Ţ Modifying the device’s operating system or installing software

from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG license agreement and void your warranty.

Ţ Some content and illustrations may differ from your device,

depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.

Ţ Software, audio, wallpaper, images, and other media supplied with

your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

Ţ Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

ENGLISH

Instructional notices

WARNING: Situations that could cause injury to the user and third

parties.

CAUTION: Situations that may cause minor injury or damage to the

device.

NOTE: Notices or additional information.

Table of contents

Custom-designed Features

6 Multi-tasking feature 7 Fingerprint recognition 11 quick share

Basic Functions

13 Product components and

accessories

14 Parts overview 16 Turning the power on or off 17 Installing the SIM card 18 Inserting the memory card 20 Removing the memory card 20 Battery 24 Touch screen 28 Home screen 35 Screen lock 39 Memory card encryption 40 Taking screenshots 41 Entering text 47 Do not disturb

Useful Apps

49 Installing and uninstalling

apps

50 Uninstalled apps 51 Phone 55 Messaging 56 Camera 64 Gallery 67 QuickMemo+ 69 Calendar 70 Email 71 FM Radio 72 Clock 73 Calculator 73 File Manager 74 Voice Recorder 74 Downloads 75 Contacts 77 Music 78 Tasks 78 LG SmartWorld 79 LG Backup 79 Chrome 80 Google apps

Phone Settings

83 Settings 83 Networks 91 Sound & notification 92 Display 93 General

Appendix

103 LG Bridge 104 Phone software update 106 FAQ 109 Anti-Theft Guide 110 More information

For Your Safety

LIMITED WARRANTY STATEMENT

Custom-designed Features

Custom-designed Features 6

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into multiple windows.

While using an app, touch and hold

from the Home touch buttons,

then select an app from the recently-used apps list.

Ţ You can use two apps at the same time. Ţ To stop the Multi-Window feature, touch and hold

Ţ The Multi-Window feature is not supported by some apps,

including downloaded apps.

Custom-designed Features 7

Overview screen

The Overview screen provides a preview of your recently-used apps. To view the list of recently-used apps, tap

on the Home touch

buttons.

Ţ Touch and hold an app and drag it to the top of the screen to start

the app with the Multi-Window feature. You can also tap

at the

top of each app preview.

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

Ţ To unlock the screen Ţ To view the locked content in the QuickMemo+. Ţ To confirm a purchase by signing in to an app or identifying

yourself with your fingerprint.

Ţ Your fingerprint can be used by the device for user identification.

Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint. To enhance the device security, set the screen lock to a pattern, PIN or password.

Custom-designed Features 8

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

Ţ The device’s Power/Lock key has a fingerprint sensor. Ensure that

the Power/Lock key is not damaged by a metallic object, such as coin or key.

Ţ When water, dust or other foreign substance is on the Power/Lock

key or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognized.

Ţ A fingerprint may not be recognized properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

Ţ If you bend your finger or use the fingertip only, your fingerprint

may not be recognized. Make sure that your finger covers the entire surface of the Power/Lock key.

Ţ Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

Ţ The device may generate static electricity if the surrounding air

is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Custom-designed Features 9

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

Tap Settings General Fingerprints & security Fingerprints.

Ţ This feature is available when the secured lock is enabled.

- Lock the device with a Knock Code, Pattern, PIN, or Password.

Ţ If the screen lock is not enabled, set it up by following the on-

screen instructions. See

Setting a screen lock

for details.

Locate the Power/Lock key on the back of the device and gently put your finger on it to register the fingerprint.

Ţ Gently press the Power/Lock key so that the sensor can recognize

your fingerprint. If you press the Power/Lock key with an excessive force, the screen lock function may start or the screen may be turned off.

Ţ Ensure that your fingertip covers the entire surface of the sensor of

the Power/Lock key.

Custom-designed Features 10

Follow the on-screen instructions.

Ţ Repeat scanning the fingerprint by moving your finger little by

little until the fingerprint registers.

When the fingerprint registration is done, tap OK.

Ţ Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in

a good condition, the fingerprint recognition may not work

well. As the preventive measure against this kind of situation,

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings General Fingerprints & security Fingerprints.

Unlock according to the specified lock method.

From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

Tap Settings General Fingerprints & security Fingerprints.

Unlock according to the specified lock method.

On the fingerprint settings screen, activate the desired function:

Ţ Screen lock: Unlock the screen with a fingerprint. Ţ Content lock: Unlock content with a fingerprint. To do this,

make sure that the content lock is set.

Custom-designed Features 11

quick share

You can share a photo or video to the app you want immediately after taking it.

Tap , then take a photo or record a video.

Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.

quick share icon

Ţ The app displayed by the quick share icon may vary, depending

on the type and frequency of access to the apps installed on the device.

Basic Functions

Basic Functions 13

Product components and accessories

The following items are included with your device.

Ţ Device Ţ Battery Ţ USB cable

Ţ Charger Ţ Quick Start Guide

Ţ The items supplied with the device and any available accessories

may vary depending on the area and service provider.

Ţ Always use genuine LG Electronics accessories. Using accessories

made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

Ţ If any of these basic items are missing, contact the dealer from

which you purchased your device.

Ţ To purchase additional basic items, contact an LG Customer Service

Center.

Ţ To purchase optional items, contact an LG Customer Service Center

for available dealers.

Ţ Some items in the product box are subject to change without

notice.

Ţ The appearance and specifications of your device are subject to

change without notice.

Ţ Device specifications may vary depending on the area or service

provider.

Ţ Be sure to use authentic accessories provided by LG Electronics.

Using third-party accessories may damage the device or cause malfunctions.

Basic Functions 14

Parts overview

Earpiece

Microphone

Touch screen

Proximity/Ambient light sensor

Stereo headset jack

Front camera lens

Microphone

Rear camera lens

Volume keys (+/-)

Charger/USB cable port

Flash

Speaker

Power/Lock key, Fingerprint sensor

Basic Functions 15

Ţ Proximity/Ambient light sensor

-Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyzes the ambient light intensity when the auto-brightness control mode is turned on.

Ţ Volume keys

- Adjust the volume for ringtones, calls or notifications.

- While using the Camera, gently press a Volume key to take a photo. To take continuous shots of photos, press and hold the Volume key.

-Press the Volume Down (-) key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+.

Ţ Power/Lock key with Fingerprint Sensor

- Briefly press the key when you want to turn the screen on or off.

-Press and hold the key when you want to select a power control option.

-Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See

Fingerprint recognition

overview

for details.

-Tap the key to take a photo when using the front camera. Tap the key twice to take a screenshot.

Basic Functions 16

Ţ Some functions may be restricted for access, depending on the

device specifications.

Ţ Do not put heavy objects on the device or sit on it. Doing so may

damage the touch screen.

Ţ Screen-protective film or accessories may interfere with the

proximity sensor.

Ţ If your device is wet or is being used in a humid place, the touch

screen or buttons may not function properly.

Turning the power on or off

Turning the power on

When the device is turned off, press and hold the Power/Lock key.

Ţ When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Power control options

Press and hold the Power/Lock key, then select an option.

Ţ Power off: Turn off the device. Ţ Power off and restart: Restart the device. Ţ Turn on Airplane mode: Block telecommunication-related

functions, including making phone calls, messaging and browsing the Internet. Other functions remain available.

Basic Functions 17

Installing the SIM card

Insert the SIM (Subscriber Identity Module) card provided by your service provider to start using your device.

To remove the back cover, hold the phone firmly in one hand. With your other hand, lift off the back cover with your thumbnail as shown in the figure below.

Slide the SIM card into the SIM card slot with the gold-colored contacts facing downwards.

SIM card

Lower slot

Basic Functions 18

Ţ This device supports only Nano SIM cards.

Nano Micro Standard

Ţ For problem-free performance, it is recommended to use the phone

with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider.

Precautions when using the SIM card

Ţ Do not lose your SIM card. LG is not responsible for damage and

other issues caused by loss or transfer of a SIM card.

Ţ Be careful not to damage the SIM card when you insert or remove

it.

Inserting the memory card

The device can support up to a 2 TB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device.

To remove the back cover, hold the phone firmly in one hand. With your other hand, lift off the back cover with your thumbnail as shown in the figure below.

Basic Functions 19

Insert the memory card into the memory card slot.

Memory card (optional)

Upper slot

Ţ Some memory cards may not be fully compatible with the device.

If you use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.

Ţ Frequent writing and erasing of data may shorten the memory card

lifespan.

Basic Functions 20

Removing the memory card

Unmount the memory card before removing it for safety.

Tap Settings General Storage .

Remove the back cover and pull out the memory card.

Ţ Do not remove the memory card while the device is transferring

or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.

Battery

Installing the battery

To remove the back cover, hold the phone firmly in one hand. With your other hand, lift off the back cover with your thumbnail as shown in the figure below.

Basic Functions 21

Insert the battery.

To replace the cover onto the device, align the back cover over the battery compartment and press it down until it clicks into place.

Ţ Follow the instructions in this user guide cautiously when handling

the device. Failure to do so may damage the device or cause injury to yourself or others.

Basic Functions 22

Removing the battery

Open the back cover and pull out the battery.

Ţ Turn off the device before removing the battery. Failure to do so

may damage the device.

Charging the battery

Before using the device, fully charge the battery.

Basic Functions 23

Ţ Make sure to use the USB cable provided with your device. Ţ Make sure to use an LG-approved charger, battery and charging

cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device.

Ţ Using the device when it is charging may cause electric shock. To

use the device, stop charging it.

Ţ Remove the charger from the power socket after the device is fully

charged. This prevents unnecessary power consumption.

Ţ Another way to charge the battery is by connecting a USB cable

between the device and a desktop or laptop computer. This may take a longer time than charging the battery in the common way.

Ţ Do not charge the battery by using a USB hub that is unable to

maintain the rated voltage. Charging may fail or unintentionally stop.

Precautions when using the device

Ţ When replacing the battery, take extra care to ensure that no

foreign substances or water enter the device.

Ţ Ensure that the inside of the device does not make contact with a

metallic object or water.

Ţ Make sure to use the USB cable provided; do not use third party

USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories.

Ţ Failure to follow the instructions in this guide and improper use

may damage the device.

Basic Functions 24

Using the battery efficiently

Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously.

Stop apps and functions from running in the background to increase battery life.

To minimize battery consumption, follow these tips:

Ţ Turn off the Bluetooth®

or Wi-Fi network functions when not using

them

Ţ Set the screen timeout to as short a time as possible. Ţ Minimize the screen brightness. Ţ Set a screen lock when the device is not used. Ţ Check the battery usage details and close any downloaded apps

that are draining the battery.

Touch screen

You can familiarize yourself with how to control your device by using touch screen gestures.

Tapping

Lightly tap with your fingertip to select or run an app or option.

Basic Functions 25

Touching and holding

Touch and hold for several seconds to display a menu with available options.

Double-tapping

Tap twice quickly to zoom in or out on a web page or map.

Dragging

Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion. You can use this gesture to move an item.

Basic Functions 26

Swiping

Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more.

Pinching and spreading

Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.

Ţ Do not expose the touch screen to excessive physical shock. You

might damage the touch sensor.

Basic Functions 27

Ţ A touch screen failure may occur if you use the device near a

magnetic, metallic or conductive material.

Ţ If you use the device under bright lights, such as direct sunlight,

the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.

Ţ Do not press the screen with excessive force. Ţ Gently tap with your fingertip on the option you want. Ţ The touch control may not work properly if you tap while wearing a

glove or by using the tip of your fingernail.

Ţ Touch control may not work properly if the screen is moist or wet. Ţ The touch screen may not function properly if a screen-protective

film or accessory purchased from a third party store is attached to the device.

Basic Functions 28

Home screen

Home screen overview

The Home screen is the starting point for accessing various functions and apps on your device. Tap

on any screen to directly go to the

Home screen. You can manage all apps and widgets on the Home screen. Swipe the

screen left or right to view all installed apps at a glance.

Home screen layout

You can view all apps and organize widgets and folders on the Home screen.

Folder

Status bar

Weather widget

Google search widget

Page icon

Home touch buttons

Quick access area

Ţ The Home screen may vary, depending on the service provider or

software version.

Ţ Status bar: View status icons, the time and the battery level. Ţ Weather widget: View the weather information and time for a

specific area.

Basic Functions 29

Ţ Google search widget: Perform a Google search by inputting

spoken or written keywords.

Ţ Folder: Create folders to group apps by your preferences. Ţ Page icon: Display the total number of Home screen canvases.

Tap the desired page icon to go to the page you selected. The icon reflecting the current canvas will be highlighted.

Ţ Quick access area: Fix main apps at the bottom of the screen so

that they can be accessed from any Home screen canvas.

Ţ Home touch buttons

: Return to the previous screen. Close the keypad or pop-up

windows.

: Tap to go to the Home screen. To launch Google search,

touch and hold.

: Tap to view a list of recently used apps or run an app from the list. To delete all the recently used apps, tap CLEAR ALL. To use two apps at the same time with the Multi-Window feature, touch and hold the button while using an app.

Editing the Home touch buttons

You can rearrange the Home touch buttons or add frequently used functions to the Home touch buttons area.

Tap

Settings Display Home touch buttons Button

combination and customize the settings.

Ţ Several functions, including Notification panel and Capture+, are

provided. A maximum of two items can be added.

+ 120 hidden pages