Lexmark X2500, X2510, X2530, X2550, X2580 Getting Started Guide

2500 Series All-In-One

Getting Started

December 2006 www.lexmark.com

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

740 West New Circle Road Lexington, Kentucky 40550

Safety information

Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord.

Connect the power supply cord to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety

features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: When closing the scanner unit, make sure to keep your hands out from underneath the scanner unit.

Safety information.............................................................................2

Finding information about the printer..........................................5

Setting up the printer........................................................................9

Checking the box contents................................................................................................................................................9

Learning about the printer.............................................................10

Understanding the parts of the printer.......................................................................................................................10

Using the control panel buttons....................................................................................................................................12

Learning about the software.........................................................13

Using the printer software...............................................................................................................................................13

Using the Lexmark Imaging Studio...............................................................................................................................13

Using the Solution Center................................................................................................................................................15

Using Print Properties........................................................................................................................................................16

Using the Toolbar................................................................................................................................................................16

Resetting printer software settings to defaults........................................................................................................18

Loading paper and original documents......................................19

Loading paper.......................................................................................................................................................................19

Loading original documents on the scanner glass.................................................................................................19

Printing...............................................................................................21

Printing a document..........................................................................................................................................................21

Printing a Web page...........................................................................................................................................................21

Printing photos or images from a Web page............................................................................................................22

Working with photos.......................................................................23

Retrieving and managing photos..................................................................................................................................23

Printing photos using the computer............................................................................................................................24

Creating photo projects....................................................................................................................................................25

Copying...............................................................................................28

Copying using the control panel...................................................................................................................................28

Copying using the computer..........................................................................................................................................29

Contents

Scanning.............................................................................................31

Scanning using the control panel.................................................................................................................................31

Customizing scan settings using the computer.......................................................................................................31

Faxing.................................................................................................33

Maintaining the printer...................................................................35

Changing print cartridges................................................................................................................................................35

Achieving better print quality.........................................................................................................................................37

Ordering print cartridges..................................................................................................................................................40

Ordering paper and other supplies..............................................................................................................................40

Troubleshooting...............................................................................42

Setup troubleshooting......................................................................................................................................................42

Print troubleshooting........................................................................................................................................................44

Copy troubleshooting........................................................................................................................................................47

Scan troubleshooting........................................................................................................................................................48

Fax troubleshooting...........................................................................................................................................................50

Jams and misfeeds troubleshooting............................................................................................................................50

Blinking lights on the control panel.............................................................................................................................53

Error messages.....................................................................................................................................................................54

Removing and reinstalling the software.....................................................................................................................55

Index...................................................................................................56

Contents

Finding information about the printer

Setup

Description Where to find

The Setup sheet gives you instructions for setting up hardware and software.

Getting Started

Description Where to find

The Getting Started booklet gives you instructions for setting up hardware and software (on Windows operating systems) and some basic instructions for using the printer.

Note: If your printer supports Macintosh operating systems, see the Mac Help:

sheet

Setup Solutions

You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.

booklet

You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.

1 From the Finder desktop, double-click the

Lexmark 2500 Series folder.

2 Double-click the printer Help icon.

The Setup Solutions booklet tells you how to solve printer setup problems.

Note: These documents do not ship with all printers. If you did not receive a Getting Started booklet or a Setup Solutions booklet, see the User's Guide instead.

Finding information about the printer

User's Guide

Description Where to find

The User's Guide gives you instructions for using the printer and other information such as:

• Using the software (on Windows operating systems)

• Loading paper

• Printing

• Working with photos

• Scanning (if supported by your printer)

• Making copies (if supported by your printer)

• Faxing (if supported by your printer)

• Maintaining the printer

• Connecting the printer to a network (if supported by

your printer)

• Troubleshooting problems with printing, copying,

scanning, faxing, paper jams, and misfeeds

Note: If your printer supports Macintosh operating systems, see the Mac Help:

1 From the Finder desktop, double-click the Lexmark

2500 Series folder.

2 Double-click the printer Help icon.

When you install the printer software, the User's Guide will be installed.

1 Click Start  Programs or All Programs 

Lexmark 2500 Series.

2 Click User's Guide.

I f t h e l in k to t h e User's Guide i s no t o n y o ur d es k t op , fo l lo w these instructions:

1 Insert the CD.

The installation screen appears.

Note: If necessary, click Start  Run, and then type D:\setup, where D is the letter of your CD-ROM drive.

2 Click View User's Guide (including Setup

Troubleshooting).

3 Click Yes.

An icon of the User's Guide appears on your desktop, and the User's Guide appears on the screen.

You can also find this document on the Lexmark Web site at www.lexmark.com.

Help

Description Where to find

The Help gives you instructions for using the software, if your printer connects to a computer.

While in any Lexmark software program, click Help, Tips  Help, or Help  Help Topics.

Lexmark Solution Center

Description Where to find

The Lexmark Solution Center software is included on your CD. It installs with the other software, if your printer connects to a computer.

To access the Lexmark Solution Center:

1 Click Start  Programs or All Programs 

Lexmark 2500 Series.

2 Select Lexmark Solution Center.

Finding information about the printer

Customer support

Description Where to find (North America) Where to find (rest of world)

Telephone support

E-mail support

Call us at

• US: 1-800-332-4120

Monday–Friday (8:00 AM–11:00 PM ET)

Saturday (Noon–6:00 PM ET)

• Canada: 1-800-539-6275

English Monday–Friday (9:00 AM–11:00 PM ET)

Saturday (Noon–6:00 PM ET)

French Monday–Friday (9:00 AM–7:00 PM ET)

• Mexico: 001-888-377-0063

Monday–Friday (8:00 AM–8:00 PM ET)

Note: Support numbers and times may change without notice. For the most recent phone numbers available, see the printed warranty statement that shipped with your printer.

For e-mail support, visit our Web site:

www.lexmark.com.

1 Click CUSTOMER SUPPORT. 2 Click Technical Support. 3 Select your printer family. 4 Select your printer model. 5 From the Support Tools section, click e-

Mail Support.

6 Complete the form, and then click Submit

Request.

Telephone numbers and support hours vary by country or region.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

E-mail support varies by country or region, and may not be available in some instances.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

Limited Warranty

Description Where to find (US) Where to find (rest of world)

Limited Warranty Information

Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase.

To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this printer, or set forth at

www.lexmark.com.

1 Click CUSTOMER SUPPORT. 2 Click Warranty Information.

Warranty information varies by country or region. See the printed warranty that shipped with your printer.

3 From the Statement of Limited

Warranty section, click Inkjet & All-In-One Printers.

4 Scroll through the Web page to view

the warranty.

Finding information about the printer

Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Finding information about the printer

Setting up the printer

Checking the box contents

Name Description

Black print cartridge Cartridges to be installed into the printer.

Color print cartridge

Power cord Attaches to the power supply port located at the back of the printer.

Installation software CD

Note: Cartridge combinations vary depending on the product purchased.

Note: Your power cord may look different from the one shown.

• Installation software for the printer

• Help

• User's Guide in electronic format

Setup sheet Instructions on setting up printer hardware and software, and

information on setup troubleshooting.

Getting Started or Setup Solutions Printed booklet that serves as a guide (available in certain geographies

only).

Note: The complete version of the User's Guide can be found on the installation software CD that shipped with the printer.

Note: A USB cable may or may not be included.

Setting up the printer

Learning about the printer

Understanding the parts of the printer

Use the To

Paper support Load paper.

Control panel Operate the printer.

For more information, see “Using the control panel buttons” on page 12.

Paper exit tray Hold paper as it exits.

Top cover Access the scanner glass.

Paper feed guard Prevent small objects from falling inside.

Paper guide Keep paper straight when feeding.

Scanner glass Copy, scan, fax, or remove an item.

Learning about the printer

Use the To

Scanner unit Access the print cartridges.

Scanner support Hold up the scanner unit.

Print cartridge carrier Install, replace, or remove a print cartridge.

Power supply with port Connect the printer to a power source.

USB port Connect the printer to a computer using a USB cable.

Learning about the printer

Using the control panel buttons

Press To

Load or eject paper.

• Cancel a print, copy, or scan job in progress.

• Clear error messages.

Scan a document or photo(s) to the computer.

Start a 4 x 6 color photo copy.

Start a color copy of a document or photo.

Start a black-and-white copy of a document or photo.

• Turn the printer on or off.

• Cancel a print, copy, or scan job in progress.

• Reset the printer.

Check To

The light

Determine if the color print cartridge needs to be replaced. For more information, see “Blinking lights on the control panel” on page 53.

The light

Determine if the black (or photo) print cartridge needs to be replaced. For more information, see “Blinking lights on the control panel” on page 53.

Learning about the printer

Learning about the software

This chapter tells how to use the printer with Windows operating systems. If you are using a Macintosh operating system, see the Mac Help:

1 From the Finder desktop, double-click the Lexmark 2500 Series folder.

2 Double-click the printer Help icon.

Using the printer software

Use this software To

The Lexmark Imaging Studio Preview, scan, copy, print, or fax documents or photos.

The Solution Center Find troubleshooting, maintenance, and cartridge ordering information.

Print Properties Select the best print settings for the document you are printing.

The Toolbar Create printer-friendly versions of an active Web page.

Using the Lexmark Imaging Studio

To open the Lexmark Imaging Studio Welcome screen, use one of these methods:

Method 1 Method 2

From the desktop, double-click the Lexmark Imaging Studio icon.

Click the Lexmark Imaging Studio icon for the task you want to complete.

Click To Details

Scan

Copy

Fax Send a photo or document as a fax.

E-mail Send a document or photo as an attachment

1 Click Start  Programs or All Programs  Lexmark

2500 Series.

2 Select Lexmark Imaging Studio.

• Scan a photo or document.

• Save, edit, or share your photo or

document.

• Copy a photo or document.

• Reprint or enlarge your photo.

to an e-mail message.

Learning about the software

Click To Details

View/Print Photo Library Browse, print, or share your photos.

Transfer Photos Download photos from a memory card, flash

drive, CD, or PictBridge-enabled digital camera to the Photo Library.

Photo Greeting Cards Make quality greeting cards from your photos.

Photo Packages Print multiple photos in various sizes.

Slideshow View your photos in motion.

Poster Print your photos as a multiple-page poster.

From the bottom left corner of the Welcome screen,

Click To

Setup and diagnose printer

• Check ink levels.

• Order print cartridges.

• Find maintenance information.

• Select other Solution Center tabs for more information, including how to change

printer settings and troubleshooting.

Setup and manage faxes Set printer fax settings for:

• Dialing and Sending

• Ringing and Answering

• Fax Printing/Reports

• Speed Dial and Group Dial numbers

Learning about the software

Using the Solution Center

The Solution Center provides help, as well as information about the printer status and ink level.

To open the Solution Center, use one of these methods:

Method 1 Method 2

1 From the desktop, double-click the Lexmark Imaging

Studio icon.

2 Click Setup and diagnose printer.

The Solution Center appears with the Maintenance tab open.

The Solution Center consists of six tabs:

From here You can

Printer Status (Main dialog)

• View the status of the printer. For example, while printing, the

status of the printer is Busy Printing.

• View paper type detected.

• View ink levels and order new print cartridges.

How To

• Learn how to: – Use basic features. – Print, scan, copy, and fax. – Print projects such as photos, envelopes, cards, banners, iron-

• Find the electronic User's Guide for more information.

• View ink levels and order new print cartridges.

1 Click Start  Programs or All Programs 

Lexmark 2500 Series.

2 Select Solution Center.

on transfers, and transparencies.

Troubleshooting

Maintenance

• Learn tips about the current status.

• Solve printer problems.

• View ink levels and order new print cartridges.

• Install a new print cartridge.

Note: Wait until scanning is complete before installing a new print cartridge.

• View shopping options for new cartridges.

• Print a test page.

• Clean to fix horizontal streaks.

• Align to fix blurry edges.

• Troubleshoot other ink problems.

• View ink levels and order new print cartridges.

Learning about the software

From here You can

Contact Information

Advanced

Note: For more information, click Help in the lower right corner of the screen.

• Learn how to contact us by telephone or on the World Wide Web.

• View ink levels and order new print cartridges.

• Change the appearance of the Printing Status window.

• Turn printing voice notification on or off.

• Change network printing settings.

• Share information with us regarding how you use the printer.

• Obtain software version information.

• View ink levels and order new print cartridges.

Using Print Properties

Print Properties is the software that controls the printing function when the printer is connected to a computer. You can change the settings in Print Properties based on the type of project you want to create. You can open Print Properties from almost any program:

1 With a document open, click File  Print.

2 From the Print dialog, click Properties, Preferences, Options, or Setup.

Using the Toolbar

The Toolbar lets you create printer-friendly versions of Web pages.

Note: The Toolbar launches automatically when you browse the Web using Microsoft Windows Internet Explorer version 5.5 or later.

Learning about the software

Click To

• Select Page Setup options.

• Select Options to customize the toolbar appearance or select a different setting

for printing photos.

• Access links to the Lexmark Web site.

• Access Help for additional information.

• Uninstall the Toolbar.

Normal Print an entire Web page in normal quality.

Quick Print an entire Web page in draft quality.

Black and White Print an entire Web page in black and white.

Text Only

Print only the text of a Web page.

Photos Print only the photos or images on a Web page.

Note: The number of photos or images valid for printing appears next to Photos.

Preview Preview a Web page before printing.

Learning about the software

Resetting printer software settings to defaults

Windows 2000, Windows XP, or Windows Vista users:

1 Click Start  Settings  Printers or Printers and Faxes.

2 Right-click the Lexmark 2500 Series icon.

3 Click Printing Preferences.

4 Click the Save Settings menu.

5 From the Restore section, select Factory Settings (Defaults).

Note: Factory default settings cannot be deleted.

Learning about the software

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