Lexmark MX321adn User Guide

MB2338, MX321 MFPs
User's Guide
September 2018 www.lexmark.com
Machine type(s):
7017
Models:
276, 278
Contents 2

Contents

Conventions.......................................................................................................................................................... 6
Product statements.............................................................................................................................................6
Learning about the printer...........................................................................9
Finding information about the printer.............................................................................................................9
Selecting a location for the printer................................................................................................................10
Printer configurations........................................................................................................................................12
Attaching cables................................................................................................................................................. 13
Using the control panel.....................................................................................................................................14
Understanding the status of the power button and indicator light.......................................................14
Loading paper and specialty media..........................................................16
Setting the size and type of the specialty media.......................................................................................16
Configuring Universal paper settings........................................................................................................... 16
Loading trays.......................................................................................................................................................16
Loading the multipurpose feeder...................................................................................................................18
Linking trays.........................................................................................................................................................19
Paper support..............................................................................................20
Supported paper sizes.....................................................................................................................................20
Supported paper types....................................................................................................................................22
Supported paper weights............................................................................................................................... 22
Printing.........................................................................................................23
Printing from a computer.................................................................................................................................23
Printing from a mobile device........................................................................................................................ 23
Printing a font sample list................................................................................................................................24
Copying........................................................................................................25
Using the automatic document feeder and scanner glass.................................................................... 25
Making copies....................................................................................................................................................25
Copying photos................................................................................................................................................. 25
Copying on letterhead.....................................................................................................................................26
Copying on both sides of the paper (two‑sided)...................................................................................... 26
Contents 3
Reducing or enlarging copies........................................................................................................................26
Collating copies.................................................................................................................................................26
Placing separator sheets between copies..................................................................................................27
Copying multiple pages onto a single sheet..............................................................................................27
Creating a copy shortcut................................................................................................................................. 27
E-mailing...................................................................................................... 28
Using the automatic document feeder and scanner glass.................................................................... 28
Configuring email settings.............................................................................................................................28
Creating an e-mail shortcut............................................................................................................................ 28
Sending an e-mail using a shortcut number.............................................................................................. 29
Faxing...........................................................................................................30
Setting up the printer to fax............................................................................................................................30
Using the automatic document feeder and scanner glass.....................................................................37
Sending a fax......................................................................................................................................................37
Scheduling a fax................................................................................................................................................ 38
Creating a fax destination shortcut...............................................................................................................38
Changing the fax resolution........................................................................................................................... 38
Adjusting the fax darkness............................................................................................................................. 39
Viewing a fax log............................................................................................................................................... 39
Blocking junk faxes...........................................................................................................................................39
Holding a fax.......................................................................................................................................................39
Forwarding a fax................................................................................................................................................40
Scanning.......................................................................................................41
Using the automatic document feeder and scanner glass..................................................................... 41
Creating an FTP shortcut..................................................................................................................................41
Scanning to an FTP server using a shortcut number................................................................................41
Understanding the printer menus............................................................42
Menu map............................................................................................................................................................42
Device...................................................................................................................................................................43
Print.......................................................................................................................................................................52
Paper.................................................................................................................................................................... 60
Copy......................................................................................................................................................................62
Fax.........................................................................................................................................................................65
Contents 4
E-mail.................................................................................................................................................................... 75
FTP........................................................................................................................................................................ 82
Network/Ports.....................................................................................................................................................87
Security................................................................................................................................................................ 99
Reports............................................................................................................................................................... 104
Help.....................................................................................................................................................................105
Troubleshooting...............................................................................................................................................106
Printing the Menu Settings Page.................................................................................................................106
Securing the printer..................................................................................107
Locating the security slot...............................................................................................................................107
Erasing printer memory..................................................................................................................................107
Restoring factory default settings................................................................................................................108
Statement of Volatility.....................................................................................................................................108
Maintaining the printer............................................................................ 109
Networking........................................................................................................................................................109
Cleaning printer parts.......................................................................................................................................111
Ordering parts and supplies.......................................................................................................................... 114
Replacing parts and supplies.........................................................................................................................116
Moving the printer........................................................................................................................................... 128
Saving energy and paper.............................................................................................................................. 129
Recycling............................................................................................................................................................130
Clearing jams.............................................................................................132
Avoiding jams....................................................................................................................................................132
Identifying jam locations................................................................................................................................ 133
Paper jam in door A.........................................................................................................................................134
Paper jam in the rear door.............................................................................................................................138
Paper jam in the standard bin.......................................................................................................................139
Paper jam in the duplex unit.........................................................................................................................140
Paper jam in trays..............................................................................................................................................141
Paper jam in the multipurpose feeder.........................................................................................................141
Paper jam in the automatic document feeder..........................................................................................142
Troubleshooting........................................................................................ 144
Network connection problems.....................................................................................................................144
Contents 5
Internal option problems................................................................................................................................146
Issues with supplies.........................................................................................................................................147
Paper feed problems...................................................................................................................................... 148
Printing problems..............................................................................................................................................151
Faxing problems.............................................................................................................................................. 180
Scanning problems..........................................................................................................................................184
Contacting customer support.......................................................................................................................188
Upgrading and migrating........................................................................ 190
Hardware........................................................................................................................................................... 190
Software............................................................................................................................................................. 196
Firmware.............................................................................................................................................................197
Notices........................................................................................................199
Index........................................................................................................... 213
Safety information 6

Safety information

Conventions

Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Safety information 7
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see
www.lexmark.com/multifunctionprinters.
Safety information 8
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified in the User’s Guide may result in hazardous radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions, then there are no filters requiring replacement for this product.
SAVE THESE INSTRUCTIONS.
Learning about the printer 9

Learning about the printer

Finding information about the printer

What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
See the setup documentation that came with the printer or go to
http://support.lexmark.com.
Installing the printer software
More setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Information Center—Go to
http://infoserve.lexmark.com.
Help Menu Pages—Access the guides on the printer
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
firmware
or go to
Troubleshooting and solving problems
Information on setting up and configuring the accessibility features of your printer
Help using the printer software Help for Microsoft® Windows® or Macintosh
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
operating systems—Open a printer software program or application, and then click Help.
?
Click
Notes:
to view contextsensitive information.
Help is automatically installed with the printer
software.
Depending on the operating system, the
printer software is located in the printer program folder or on the desktop.
Learning about the printer 10
What are you looking for? Find it here
Go to
The latest supplemental information, updates, and customer support:
Documentation
Driver downloads
Live chat support
Email support
Voice support
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate support site.
Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.
Have the following information ready when you contact customer support:
Place and date of purchase
Machine type and serial number
Safety information
Regulatory information
Warranty information
Environmental information
Warranty information varies by country or region:
In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the documentation that came with the printer or go to
http://support.lexmark.com.

Selecting a location for the printer

Leave enough room to open trays, covers, and doors and to install hardware options.
Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
Learning about the printer 11
Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
Provide a
sturdy, and stable surface.
flat,
Keep the printer:Clean, dry, and free of dustAway from stray staples and paper clipsAway from the direct
airflow
of air conditioners, heaters, or ventilators
Free from direct sunlight and humidity extremes
Observe the recommended temperatures and avoid fluctuations.
Ambient temperature 10 to 32°C (50 to 90°F)
Storage temperature 0 to 40°C (32 to 104°F)
Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 540 mm (21 in.)
2 Rear 203 mm (8 in.)
3 Right side 305 mm (12 in.)
4 Front 510 mm (20 in.)
Note: The minimum space needed in front of the printer is 76 mm (3 in.).
5 Left side 203 mm (8 in.)
Learning about the printer 12
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
www.lexmark.com/multifunctionprinters.
You can configure your printer by adding optional 250 or 550sheet trays. For more information, see
optional trays” on page 195.
“Installing
1 Control panel
2 Automatic document feeder (ADF)
3 Standard bin
4 Controller board access cover
5 Standard 250sheet tray
6 Optional 250 or 550sheet tray
7 Multipurpose feeder
8 Door A
Learning about the printer 13

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.
use only a 26 AWG or larger
fire,
Use the To
1 Power cord socket Connect the printer to a properly grounded electrical outlet.
2 Ethernet port Connect the printer to a network.
3 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.
4 USB printer port Connect the printer to a computer.
Learning about the printer 14

Using the control panel

Use the To
1 Display View printing options, printer status, and error messages.
2 Arrow buttons Scroll through the menus or move between screens and menu options.
3 Select button
4 Redial button View the last number dialed.
5 Address book button View the stored shortcuts.
6 Numeric keypad Enter numbers or symbols in an input field.
7 Sleep button Enable Sleep mode.
8 Stop or Cancel button Stop the current printer task.
9 Start button Start a printer task, depending on which mode is selected.
10 Pause button Place a dial pause in a fax number.
11 Backspace button Move the cursor backward and delete a character in an input field.
12 Fax button Send faxes.
13 Indicator light Check the printer status.
14 Back button Return to the previous screen.
15 Home button Go to the home screen.
Select menu options.
Save the settings.
Note: To enable Sleep mode, press the button twice.

Understanding the status of the power button and indicator light

Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Learning about the printer 15
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Hibernate mode.
Loading paper and specialty media 16

Loading paper and specialty media

Setting the size and type of the specialty media

1 From the control panel, navigate to:
> Settings > > Paper > > Tray Configura t i o n > > Paper Size/Type >
2 Select a paper source, and then configure the size and type of the specialty media.
Configuring Universal paper settings
1 From the control panel, navigate to:
> Settings > > Paper > > Media Configuration > > Universal Setup >
2 Select Portrait Width or Portrait Height, and then press .
3 Adjust the settings, and then press .

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Remove the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.
Loading paper and specialty media 17
2 Adjust the paper guides to match the size of the paper that you are loading.
3 Flex, fan, and align the paper edges before loading.
4 Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly
against the paper.
Notes:
Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided
printing.
Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for two‑sided
printing.
Do not slide paper into the tray.
To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
5 Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
Loading paper and specialty media 18

Loading the multipurpose feeder

1 Open the multipurpose feeder.
2 Adjust the guide to match the size of the paper that you are loading.
3 Flex, fan, and align the paper edges before loading.
4 Load paper with the printable side faceup.
Notes:
Load letterhead faceup with the top edge of the sheet toward the front of the tray for one‑sided
printing.
Load letterhead facedown with the bottom edge of the sheet toward the front of the tray for
twosided printing.
Loading paper and specialty media 19
Load envelopes with the flap facedown on the left side.
Load European envelopes with the flap facedown and entering the printer first.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.
5 From the control panel, set the paper size and paper type to match the paper loaded.

Linking trays

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Paper > Tray Configuration .
3 Set the same paper size and paper type for the trays that you are linking.
4 Save the settings.
5 Click Settings > Device > Maintenance > Configuration Menu > Tray Configurati o n .
6 Set Tray Linking to Automatic.
7 Save the settings.
To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage: The temperature of the fuser varies according to the avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
specified
paper type. To
Paper support 20

Paper support

Supported paper sizes

Paper size Tray Multipurpose
feeder
A4
210 x 297 mm (8.3 x 11.7 in.)
A5
210 x 148 mm (8.3 x 5.8 in.)
A5 LEF
148 x 210 mm (5.8 x 8.3 in.)
A6
105 x 148 mm (4.1 x 5.8 in.)
JIS B5
182 x 257 mm (7.2 x 10.1 in.)
Oficio (Mexico)
216 x 340 mm (8.5 x 13.4 in.)
1
1
Twosided printing
X
X
X
X
ADF Scanner glass
Hagaki
100 x 148 mm (3.9 x 5.8 in.)
Business card
50.8 x 88.9 mm (2 x 3.5 in.)
Statement
140 x 216 mm (5.5 x 8.5 in.)
Executive
184 x 267 mm (7.3 x 10.5 in.)
1
This paper size is not supported in the optional tray.
2
This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
X
XXXX
XX
X
X
Paper support 21
Paper size Tray Multipurpose
feeder
Letter
216 x 279 mm (8.5 x 11 in.)
Legal
216 x 356 mm (8.5 x 14 in.)
Folio
216 x 330 mm (8.5 x 13 in.)
Universal
76.2 x 127 mm to 216 x 356 mm
(3 x 5 in. to 8.5 x 14 in.)
7 3/4 Envelope
X
(Monarch)
98 x 191 mm (3.9 x 7.5 in.)
Twosided
ADF Scanner glass
printing
X
XX
X
X
2
9 Envelope
X XX
98 x 225 mm (3.9 x 8.9 in.)
10 Envelope
X
XX
105 x 241 mm (4.1 x 9.5 in.)
DL Envelope
X XX
110 x 220 mm (4.3 x 8.7 in.)
C5 Envelope
X XX
162 x 229 mm (6.4 x 9 in.)
B5 Envelope
X XX
176 x 250 mm (6.9 x 9.8 in.)
Other Envelope
X XX
76.2 x 127 mm to 216 x 356 mm
( 3 x 5 in. to 8.5 x 14 in.)
1
This paper size is not supported in the optional tray.
2
This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
Paper support 22

Supported paper types

Paper type Tray Multipurpose feeder Two‑sided printing
Plain paper
Card stock X X
Transparency
Recycled
Paper labels
2
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Envelope X X
1
2
X
X
Rough envelope X
1
Onesided paper labels designed for laser printers are supported for occasional use. It is recommended to print
20 or fewer pages of paper labels per month. Vinyl, pharmacy, and twosided labels are not supported.
2
Bond and Heavy Paper are supported in twosided printing up to 90‑g/m2 (24lb) paper weight.
X

Supported paper weights

Tray Multipurpose feeder Twosided printing
Paper weight
60–120 g/m
2
(16–32 lb) 60–216 g/m2 (16–58 lb) 60–90 g/m2 (16–24 lb)
Printing 23

Printing

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some thirdparty applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print to any Google Cloud Printready printer.
1 From the home screen of your mobile device, launch an enabled application.
2 Tap Print, and then select a printer.
3 Print the document.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on AndroidTM version 4.4 or later. It allows you to print directly to any Mopriacertified printer.
Note: Before printing, make sure that the Mopria Print Service is enabled.
1 From the home screen of your mobile device, launch a compatible application.
2 Tap Print, and then select the printer.
3 Send the print job.
Printing 24

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certified printer.
Note: This application is supported only in some Apple devices.
1 From the home screen of your mobile device, launch a compatible application.
2 Select an item to print, and then tap the share icon.
3 Tap Print, and then select the printer.
4 Send the print job.

Printing a font sample list

1 From the control panel, navigate to:
> Settings > > Reports > > Print > > Print Fonts
2 Select PCL Fonts or PostScript Fonts, and then press .
Copying 25

Copying

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass
Use the ADF for multiple‑page or two-sided
documents.
Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge before loading.
Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Place the document facedown in the corner with the
arrow.

Making copies

1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and the output have the same
paper size.
2 From the control panel, specify the number of copies.
3 If necessary, adjust the copy settings.
4 Copy the document.
Note: To make a quick copy, from the control panel, press
.

Copying photos

1 Place a photo on the scanner glass.
2 From the control panel, navigate to:
> Copy > > Content Type > > Photo
3 From the Content Source menu, select the setting that best matches the original photo.
4 Send the copy job.
Copying 26

Copying on letterhead

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > > Copy from > select the size of the original document
3 In the Copy to menu, select a paper source.
If you are loading into the multipurpose feeder, then navigate to:
MP Feeder >
4 Copy the document.
> select a paper size > Letterhead >
Copying on both sides of the paper (twosided)
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > > Paper Setup >
3 Adjust the setting.
4 Copy the document.

Reducing or enlarging copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > > Scale > specify a scale value
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3 Copy the document.

Collating copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy >
3 Set Collate to On.
4 Copy the document.
Copying 27

Placing separator sheets between copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > > Separator Sheets
3 Adjust the settings.
4 Copy the document.

Copying multiple pages onto a single sheet

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > > Pages Per Side
3 Adjust the settings.
4 Copy the document.

Creating a copy shortcut

Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Copy, and then configure the settings.
4 Apply the changes.
E-mailing 28

E-mailing

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass
Use the ADF for multiple‑page or two-sided
documents.
Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge before loading.
Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Place the document facedown in the corner with the
arrow.
Configuring email settings
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > E-mail.
3 Enter the needed information.
4 Apply the changes.

Creating an e-mail shortcut

Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
E-mailing 29
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Email, and then configure the settings.
4 Apply the changes.

Sending an e-mail using a shortcut number

1 Load the original document into the ADF tray or on the scanner glass.
2 From the control panel, press #, and then enter the shortcut number using the keypad.
3 Send the email.
Faxing 30

Faxing

Setting up the printer to fax

Notes:
The following connection methods are applicable only in some countries or regions.
During the initial printer setup, clear the fax function check box and any other function you plan to set up
later, and then select Continue.
If the fax function is enabled and not fully set up, then the indicator light may blink red.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer in the area shown while actively sending or receiving a fax.

Setting up the fax function

1 From the control panel, navigate to:
> Settings > > Device > > Preferences > > Run Initial Setup > > Ye s
2 Tur n
3 From the Before You Begin screen, select Change the Settings and Continue with the Wizard.
4 From the Fax/Email Server Setup screen, enter the needed information.
5 Finish the setup.
the printer, wait for about 10 seconds, and then turn on the printer.
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