Lexmark MX310DN User Manual

MX310dn
User's Guide
September 2014 www.lexmark.com
Machine type(s):
7015
Model(s):
270
Contents 2

Contents

Learning about the printer...........................................................................8
Finding information about the printer......................................................................................................8
Selecting a location for the printer............................................................................................................9
Printer configurations.............................................................................................................................10
Understanding the basic functions of the scanner..................................................................................11
Using the ADF and scanner glass.............................................................................................................12
Using the printer control panel...............................................................................................................12
Understanding the colors of the Sleep button and indicator lights........................................................13
Additional printer setup.............................................................................15
Installing internal options........................................................................................................................15
Installing hardware options.....................................................................................................................18
Attaching cables......................................................................................................................................22
Setting up the printer software...............................................................................................................23
Networking..............................................................................................................................................24
Verifying printer setup............................................................................................................................27
Loading paper and specialty media............................................................29
Setting the paper size and type...............................................................................................................29
Configuring Universal paper settings......................................................................................................29
Loading trays...........................................................................................................................................29
Loading the multipurpose feeder............................................................................................................34
Linking and unlinking trays......................................................................................................................38
Paper and specialty media guide................................................................41
Using specialty media..............................................................................................................................41
Paper guidelines......................................................................................................................................43
Supported paper sizes, types, and weights.............................................................................................47
Printing......................................................................................................50
Printing a document................................................................................................................................50
Printing from a mobile device.................................................................................................................51
Printing confidential and other held jobs................................................................................................51
Contents 3
Printing information pages......................................................................................................................53
Canceling a print job................................................................................................................................53
Copying......................................................................................................55
Making copies.........................................................................................................................................55
Copying photos........................................................................................................................................56
Copying on specialty media.....................................................................................................................56
Customizing copy settings.......................................................................................................................58
Placing information on copies.................................................................................................................62
Canceling a copy job................................................................................................................................63
Understanding the copy options.............................................................................................................63
E-mailing....................................................................................................66
Setting up the printer to e-mail...............................................................................................................66
Creating an e-mail shortcut.....................................................................................................................67
E-mailing a document..............................................................................................................................67
Canceling an e-mail.................................................................................................................................67
Faxing........................................................................................................68
Setting up the printer to fax....................................................................................................................68
Sending a fax...........................................................................................................................................82
Creating a fax destination shortcut using the Embedded Web Server...................................................84
Customizing fax settings..........................................................................................................................85
Canceling an outgoing fax.......................................................................................................................86
Holding and forwarding faxes.................................................................................................................86
Understanding the fax options................................................................................................................87
Scanning....................................................................................................89
Scanning to an FTP address.....................................................................................................................89
Scanning to a computer..........................................................................................................................90
Understanding the printer menus..............................................................92
Menus list................................................................................................................................................92
Paper menu.............................................................................................................................................93
Reports menu........................................................................................................................................102
Network/Ports menu.............................................................................................................................103
Security menu.......................................................................................................................................109
Settings menu........................................................................................................................................111
Contents 4
Help menu.............................................................................................................................................143
Saving money and the environment.........................................................144
Saving paper and toner.........................................................................................................................144
Saving energy........................................................................................................................................145
Recycling................................................................................................................................................147
Securing the printer..................................................................................149
Statement of Volatility..........................................................................................................................149
Erasing volatile memory........................................................................................................................149
Erasing nonvolatile memory................................................................................................................149
Finding printer security information.....................................................................................................150
Maintaining the printer............................................................................151
Cleaning printer parts............................................................................................................................151
Checking the status of parts and supplies.............................................................................................153
Estimated number of remaining pages.................................................................................................153
Ordering supplies..................................................................................................................................154
Storing supplies.....................................................................................................................................155
Replacing supplies.................................................................................................................................156
Moving the printer................................................................................................................................160
Managing the printer...............................................................................162
Finding advanced networking and administrator information.............................................................162
Accessing the remote control panel......................................................................................................162
Setting up email alerts.........................................................................................................................162
Viewing reports.....................................................................................................................................163
Configuring supply notifications from the Embedded Web Server.......................................................163
Restoring factory default settings.........................................................................................................164
Clearing jams............................................................................................165
Avoiding jams........................................................................................................................................165
Understanding jam messages and locations.........................................................................................166
[x]page jam, open front door. [20y.xx]................................................................................................167
[x]page jam, open rear door. [20y.xx]..................................................................................................170
[x]page jam, clear standard bin. [20y.xx].............................................................................................171
[x]page jam, remove tray 1 to clear duplex. [23y.xx]...........................................................................172
[x]page jam, open tray [x]. [24y.xx].....................................................................................................173
Contents 5
[x]page jam, clear manual feeder. [25y.xx]..........................................................................................174
[x]page jam, open automatic feeder top cover. [28y.xx].....................................................................176
Troubleshooting.......................................................................................177
Understanding the printer messages....................................................................................................177
Solving printer problems.......................................................................................................................191
Solving print problems..........................................................................................................................196
Solving copy problems..........................................................................................................................220
Solving fax problems.............................................................................................................................223
Solving scanner problems.....................................................................................................................229
Embedded Web Server does not open.................................................................................................233
Contacting customer support................................................................................................................234
Notices.....................................................................................................236
Product information..............................................................................................................................236
Edition notice........................................................................................................................................236
Power consumption..............................................................................................................................241
Index........................................................................................................254
Safety information 6

Safety information

Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire.
Do not place or use this product near water or wet locations.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
Use only the telecommunications (RJ11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
Safety information 7
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:
Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer before moving it.
If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the
right side of the tray toward the front of the tray until it clicks into place.
Use the handholds located on both sides of the printer to lift it.
Make sure your fingers are not under the printer when you set it down.
Before setting up the printer, make sure there is adequate clearance around it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
SAVE THESE INSTRUCTIONS.
Learning about the printer 8

Learning about the printer

Finding information about the printer

What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Troubleshooting and solving problems
Information on setting up and configuring the accessibility features of your printer
Help using the prin ter software Windows or Mac Help—Open a printer software program
Setup documentation—The setup documentation came with the printer and is also available at
http://support.lexmark.com.
User's Guide and Quick Reference Guide—The guides are available at
Note: These guides are also available in other languages.
Lexmark Accessibility Guide—This guide is available at
http://support.lexmark.com.
or application, and then click Help.
Click
Notes:
http://support.lexmark.com.
?
to view contextsensitive information.
Help is automatically installed with the printer
software.
The printer software is located in the printer
program folder or on the desktop, depending on your operating system.
Learning about the printer 9
What are you looking for? Find it here
The latest supplemental information, updates, and customer support:
Documentation
Driver downloads
Live chat support
Email support
Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site. Support telephone numbers and hours of operation for
your country or region can be found on the support Web site or on the printed warranty that came with your printer.
Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Warranty information Warranty information varies by country or region:
In the U.S.—See the Statement of Limited Warranty
included with this printer, or go to
http://support.lexmark.com.
In other countries and regions—See the printed
warranty that came with this printer.

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:
Set up the printer near a properly grounded and easily accessible electrical outlet.
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:Clean, dry, and free of dust.Away from stray staples and paper clips.Away from the direct airflow of air conditioners, heaters, or ventilators.Free from direct sunlight and humidity extremes.
Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Storage temperature 40 to 60°C (-40 to 140°F)
Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 10
5
4
1
3
1 Right side 300 mm (12 in.)
2 Front 510 mm (20 in.)
3 Left side 200 mm (8 in.)
4 Rear 200 mm (8 in.)
5 Top 540 mm (21 in.)
1
2

Printer configurations

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
www.lexmark.com/multifunctionprinters.
You can configure your printer by adding an optional 250or 550sheet tray. For instructions on installing the optional tray, see
“Installing optional trays” on page 19.
Learning about the printer 11
10
9
2
1
8
7
3
4
5
6
1 Printer control panel
2 Automatic document feeder (ADF)
3 ADF tray
4 ADF bin
5 Front door release button
6 Standard 250sheet tray
7 Optional 250or 550sheet tray
8 100sheet multipurpose feeder
9 Paper stop
10 Standard bin

Understanding the basic functions of the scanner

Make quick copies or set the printer to perform specific copy jobs.
Send a fax using the printer control panel.
Send a fax to multiple fax destinations at the same time.
Scan documents and send them to your computer, an e-mail address, or an FTP destination.
Scan documents and send them to another printer (PDF through an FTP).
Learning about the printer 12

Using the ADF and scanner glass

Automatic document feeder (ADF) Scanner glass
Use the ADF for multiple‑page documents. Note: The ADF scans only one side of the page.
Use the scanner glass for singlepage documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Using the ADF
Load the document into the ADF tray faceup, short edge first.
Load up to 50 sheets of plain paper into the ADF tray.
Scan sizes from 105 x 148 mm (4.1 x 5.8 inches) wide to 216 x 368 mm (8.5 x 14.5 inches) long.
Scan media weights from 52 to 120 g/m
2
(14–32 lb).
Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF tray. Place these items on the scanner glass.
Using the scanner glass
When using the scanner glass:
Place the document facedown on the scanner glass in the corner with the green arrow.
Scan or copy documents up to 216 x 296.9 mm (8.5 x 11.69 inches).
Copy books up to 12.7 mm (0.5 inch) thick.

Using the printer control panel

1
2
5
3
4
7
6
13
12
11
10
8
9
Learning about the printer 13
Use the To
1 Display
View the printer status and messages.
Set up and operate the printer.
2 Arrow buttons Scroll up and down or left and right.
3 Select button
Select menu options.
Save settings.
4 Address book button View all the stored addresses.
5 Redial button View the last number dialed.
6 Keypad Enter numbers, letters, or symbols.
7 Sleep button Enable Sleep mode or Hibernate mode.
Do the following to wake the printer from Sleep mode:
Press any hard button.
Open a door or cover.
Send a print job from the computer.
Perform a poweron reset using the main power switch.
8 Cancel button Cancel all printer activity.
9 Start button Start a job, depending on which mode is selected.
10 Fax button Send faxes.
11 Back button Return to the previous screen.
12 Home button Go to the home screen.
13 Indicator light Check the status of the printer.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the control panel signify a printer status or condition.
Indicator light Printer status
Off The printer is off or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
Sleep button light Printer status
Off The printer is off, idle, or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from Hibernate mode.
Learning about the printer 14
Sleep button light Printer status
Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, pulsing pattern
The printer is in Hibernate mode.
Additional printer setup 15

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electircal outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

Available internal options

Memory cards
Flash memory
Fonts

Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
1 Open the controller board access door.
Additional printer setup 16
2 Open the controller board shield using the green handle.
1
2
3 Use the following illustration to locate the option card connector.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any controller board electronic components or connectors.
4 Close the shield, and then the access door.
1
2
Additional printer setup 17

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 15.
2 Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card. Doing so may
cause damage.
3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.
Additional printer setup 18
4 Push the card firmly into place.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
Note: The entire length of the connector on the card must touch and be flush with the controller board.

Installing hardware options

Order of installation

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see
Install the printer and any hardware options you have purchased in the following order:
Printer stand
Optional 250or 550sheet tray
Printer
www.lexmark.com/multifunctionprinters.
Additional printer setup 19
For more information on installing a printer stand, optional 250or 550sheet tray, or spacer, see the setup sheet that came with the option.

Installing optional trays

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see
1 Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.
www.lexmark.com/multifunctionprinters.
2 Unpack the tray, and then remove all packing material.
1
2
Additional printer setup 20
3 Pull out the tray from the base.
4 Remove any packing material from inside the tray.
5 Insert the tray into the base.
6 Place the tray near the printer.
7 Align the printer with the tray, and then slowly lower the printer into place.
Note: Optional trays lock together when stacked.
Additional printer setup 21
8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
2
1
Notes:
When the printer software and any hardware options are installed, you may need to manually add the
options in the printer driver to make them available for print jobs. For more information, see
available options in the print driver” on page 23.
“Adding
To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer
until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.
Additional printer setup 22

Attaching cables

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.
Make sure to match the following:
The USB symbol on the cable with the USB symbol on the printer
The appropriate Ethernet cable with the Ethernet port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing or scanning. Loss of data or a malfunction can occur.
Use the To
1 Printer power cord
socket
2 Power switch Turn the printer on or off.
3 Ethernet port Connect the printer to an Ethernet network.
4 EXT port Connect additional devices (telephone or answering machine) to the printer and the
Connect the printer to a properly grounded electrical outlet.
telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.
Note: Remove the adapter plug to access the port.
Additional printer setup 23
Use the To
5 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ11), DSL filter,
or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.
6 USB printer port Connect the printer to a computer.
7 Security slot Attach a lock that will secure the printer in place.

Setting up the printer software

Installing the printer

1 Obtain a copy of the software installer package.
2 Run the installer, and then follow the instructions on the computer screen.
3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Adding available options in the print driver

For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Run > type control printers > OK
In Windows 7 or earlier
a Click , or click Start and then click Run. b Type control printers. c Press Enter, or click OK.
2 Select the printer you want to update, and then do either of the following:
For Windows 7 or later, select Printer properties.
For earlier versions, select Properties.
3 Navigate to the Configuration tab, and then select Update Now Ask Printer.
4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.
Additional printer setup 24

Networking

Notes:
Purchase a MarkNet
For information on installing the wireless network adapter, see the setup sheet that came with the adapter.
TM
N8352 wireless network adapter first before setting up the printer on a wireless network.
A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi
Protected Access (WPA), and WPA2 are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To configure your printer to connect to an Ethernet network, organize the following information before you begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.
A valid, unique IP address for the printer to use on the network
The network gateway
The network mask
A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.

Preparing to set up the printer on a wireless network

Notes:
Make sure your wireless network adapter is installed in your printer and working properly. For more
information, see the instruction sheet that came with the wireless network adapter.
Make sure your access point (wireless router) is turned on and is working properly.
Make sure you have the following information before setting up the printer on a wireless network:
SSID—The SSID is also referred to as the network name.
Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.
Additional printer setup 25
Security Method—There are four basic options for Security Method:WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.
WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.
802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
Authentication type
Inner authentication type
802.1X user name and password
Certificates
No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: We do not recommend using an unsecured wireless network.
Notes:
If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that
came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

Connecting the printer using the Wireless Setup Wizard

Before you begin, make sure that:
A wireless network adapter is installed in the printer and is working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
An Ethernet cable is disconnected from the printer.
Active NIC is set to Auto. To set this to Auto, navigate to:
> Settings > > Network/Ports > > Active NIC > > Auto >
Note: Make sure to turn off the printer, then wait for at least five seconds, and then turn the printer back on.
1 From the printer control panel, navigate to:
> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > >
Wireless Connection Setup >
2 Select a wireless connection setup.
Additional printer setup 26
Use To
Search for networks Show available wireless connections.
Note: This menu item shows all broadcast secured or unsecured SSIDs.
Enter a network name Manually type the SSID.
Note: Make sure to type the correct SSID.
WiFi Protected Setup Connect the printer to a wireless network using WiFi Protected Setup.
3 Press , and then follow the instructions on the printer display.

Connecting the printer to a wireless network using Wi-Fi Protected Setup

Before you begin, make sure that:
The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPScompatible. For more
information, see the documentation that came with your access point.
A wireless network adapter is installed in the printer and is working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
Using the Push Button Configuration (PBC) method
1
From the printer control panel, navigate to:
> Settings > >Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > >
Wireless Connection Setup >
> WiFi Protected Setup > > Start Push Button Method >
2 Follow the instructions on the printer display.
Using the Personal Identification Number (PIN) method
1
From the printer control panel, navigate to:
> Settings > >Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > >
Wireless Connection Setup >
> WiFi Protected Setup > > Start PIN Method >
2 Copy the eightdigit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address bar.
Notes:
The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access point.
5 Enter the eightdigit PIN, and then save the setting.
Additional printer setup 27

Connecting the printer to a wireless network using the Embedded Web Server

Before you begin, make sure that:
Your printer is connected temporarily to an Ethernet network.
A wireless network adapter is installed in your printer and working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer control panel. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Network/Ports > Wireless.
3 Modify the settings to match the settings of your access point (wireless router).
Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network mode, and
channel.
4 Click Submit.
5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the
printer back on.
6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]
section, see if the status is Connected.

Verifying printer setup

Printing a menu settings page

Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly.
Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings. When you select and save other settings from the menus, they replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, choose another value, and save it.
From the printer control panel, navigate to:
> Settings > >Reports > > Menu Settings Page >
Additional printer setup 28

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
1 From the printer control panel, navigate to:
> Settings > > Reports > > Network Setup Page >
2 Check the first section of the network setup page, and then confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.
Loading paper and specialty media 29

Loading paper and specialty media

The selection and handling of paper and specialty media can affect how reliably documents print. For more information,
“Avoiding jams” on page 165 and “Storing paper” on page 46.
see

Setting the paper size and type

1 From the printer control panel, navigate to:
> Settings > > Paper Menu > > Paper Size/Type >
2 Press the up or down arrow button to select the tray or feeder size, and then press .
3 Press the up or down arrow button to select the paper size, and then press .
4 Press the up or down arrow button to select the tray or feeder type, and then press .
5 Press the up or down arrow button to select the paper type, and then press .

Configuring Universal paper settings

The Universal paper size is a userdefined setting that lets you print on paper sizes that are not preset in the printer menus.
Notes:
The smallest supported Universal paper size is 76.2 x 76.2 mm (3 x 3 inches), and is supported only from the
multipurpose feeder.
The largest supported Universal paper size is 215.9 x 359.92 mm (8.5 x 14.17 inches), and is supported from all
paper sources.
1 From the printer control panel, navigate to:
> Settings > > Paper Menu > > Universal Setup > > Units of Measure > > select a unit of
measure >
2 Select Portrait Width or Portrait Height, and then press .
3 Press the left or right arrow button to change the setting, and then press .

Loading trays

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all
other trays closed until needed.
1 Pull out the tray completely.
Loading paper and specialty media 30
Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may cause a jam.
2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.
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