Hardware platforms for next generation networking infrastructure
FW-7573
V1.4
>>
User's Manual
Publication date:2014-05-30
About
About
Overview
Icon Descriptions
The icons are used in the manual to serve as an indication
of interest topics or important messages. Below is a
description of these icons:
NOTE: This check mark indicates that
there is a note of interest and is something
that you should pay special attention to
while using the product.
Online Resources
The listed websites are links to the on-line product
information and technical support.
ResourceWebsite
Lannerhttp://www.lannerinc.com
Product
Resources
RMAhttp://eRMA.lannerinc.com
WARNING: This exclamation point
indicates that there is a caution or
warning and it is something that could
damage your property or product.
http://www.lannerinc.com/downloadcenter/
Acknowledgement
Intel, Pentium and Celeron are registered trademarks of
Intel Corp.
Microsoft Windows and MS-DOS are registered trademarks
of Microsoft Corp.
All other product names or trademarks are properties of
their respective owners.
Compliances
CE
This product has passed the CE test for environmental
specifications. Test conditions for passing included the
equipment being operated within an industrial enclosure.
In order to protect the product from being damaged by
ESD (Electrostatic Discharge) and EMI leakage, we strongly
recommend the use of CE-compliant industrial enclosure
products.
FCC Class A
This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required
to correct the interference at his own expense.
No part of this manual may be reproduced, copied,
translated or transmitted in any form or by any means
without the prior written permission of the original
manufacturer. Information provided in this manual is
intended to be accurate and reliable. However, the original
manufacturer assumes no responsibility for its use, nor for
any infringements upon the rights of third parties that
may result from such use.
Network Application Platforms
Follow these guidelines to ensure general safety:
Keep the chassis area clear and dust-free during and after •
installation.
Do not wear loose clothing or jewelry that could get •
caught in the chassis. Fasten your tie or scarf and roll up
your sleeves.
Wear safety glasses if you are working under any •
conditions that might be hazardous to your eyes.
Do not perform any action that creates a potential hazard •
to people or makes the equipment unsafe.
Disconnect all power by turning off the power and •
unplugging the power cord before installing or removing a
chassis or working near power supplies
Do not work alone if potentially hazardous conditions •
exist.
Never assume that power is disconnected from a circuit; •
always check the circuit.
i
About
About
LITHIUM BATTERY CAUTION:
Risk of Explosion if Battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions
Operating Safety
Electrical equipment generates heat. Ambient air temperature
may not be adequate to cool equipment to acceptable
operating temperatures without adequate circulation. Be sure
that the room in which you choose to operate your system has
adequate air circulation.
Ensure that the chassis cover is secure. The chassis design
allows cooling air to circulate effectively. An open chassis
permits air leaks, which may interrupt and redirect the flow of
cooling air from internal components.
Electrostatic discharge (ESD) can damage equipment and
impair electrical circuitry. ESD damage occurs when electronic
components are improperly handled and can result in complete
or intermittent failures. Be sure to follow ESD-prevention
procedures when removing and replacing components to avoid
these problems.
Wear an ESD-preventive wrist strap, ensuring that it makes
good skin contact. If no wrist strap is available, ground yourself
by touching the metal part of the chassis.
Periodically check the resistance value of the antistatic strap,
which should be between 1 and 10 megohms (Mohms).
EMC Notice
This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause
harmful interference in which case users will be required
to correct the interference at their own expense.
Consignes de sécurité
Suivez ces consignes pour assurer la sécurité générale :
Laissez la zone du châssis propre et sans poussière •
pendant et après l’installation.
Ne portez pas de vêtements amples ou de bijoux qui •
pourraient être pris dans le châssis. Attachez votre
cravate ou écharpe et remontez vos manches.
Portez des lunettes de sécurité pour protéger vos •
yeux.
N’effectuez aucune action qui pourrait créer un danger •
pour d’autres ou rendre l’équipement dangereux.
•
Coupez complètement l’alimentation en éteignant •
l’alimentation et en débranchant le cordon
d’alimentation avant d’installer ou de retirer un
châssis ou de travailler à proximité de sources
d’alimentation.
Ne travaillez pas seul si des conditions dangereuses •
sont présentes.
Ne considérez jamais que l’alimentation est coupée •
d’un circuit, vérifiez toujours le circuit. Cet appareil
génère, utilise et émet une énergie radiofréquence
et, s’il n’est pas installé et utilisé conformément aux
instructions des fournisseurs de composants sans
fil, il risque de provoquer des interférences dans les
communications radio.
Avertissement concernant la pile au
lithium
Risque d’explosion si la pile est remplacée par une •
autre d’un mauvais type.
Jetez les piles usagées conformément aux •
instructions.
Network Application Platforms
L’installation doit être effectuée par un électricien •
formé ou une personne formée à l’électricité
connaissant toutes les spécifications d’installation et
d’appareil du produit.
Ne transportez pas l’unité en la tenant par le câble •
d’alimentation lorsque vous déplacez l’appareil.
La machine ne peut être utilisée qu’à un lieu fixe •
comme en laboratoire, salle d’ordinateurs ou salle de
classe.
ii
About
About
Sécurité de fonctionnement
L’équipement électrique génère de la chaleur. La •
température ambiante peut ne pas être adéquate
pour refroidir l’équipement à une température de
fonctionnement acceptable sans circulation adaptée.
Vérifiez que votre site propose une circulation d’air
adéquate.
Vérifiez que le couvercle du châssis est bien fixé. La •
conception du châssis permet à l’air de refroidissement
de bien circuler. Un châssis ouvert laisse l’air
s’échapper, ce qui peut interrompre et rediriger le flux
d’air frais destiné aux composants internes.
Les décharges électrostatiques (ESD) peuvent •
endommager l’équipement et gêner les circuits
électriques. Des dégâts d’ESD surviennent lorsque
des composants électroniques sont mal manipulés et
peuvent causer des pannes totales ou intermittentes.
Suivez les procédures de prévention d’ESD lors du
retrait et du remplacement de composants.
- Portez un bracelet anti-ESD et veillez à ce qu’il soit
bien au contact de la peau. Si aucun bracelet n’est
disponible, reliez votre corps à la terre en touchant la
partie métallique du châssis.
Vérifiez régulièrement la valeur de résistance du
bracelet antistatique, qui doit être comprise entre 1 et
10 mégohms (Mohms).
Consignes de sécurité électrique
Avant d’allumer l’appareil, reliez le câble de mise à la •
terre de l’équipement à la terre.
Une bonne mise à la terre (connexion à la terre) est •
très importante pour protéger l’équipement contre
les effets néfastes du bruit externe et réduire les
risques d’électrocution en cas de foudre.
Pour désinstaller l’équipement, débranchez le câble •
de mise à la terre après avoir éteint l’appareil.
Cet appareil de protection doit être branché à la source
d’alimentation avant l’alimentation CC.
Revision History
VersionChanges
0.2Change HDD specications by taking o
the support of 1x3.5”; change the Bypass
Manual download site from assist.xxx.com
to the http://www.lannerinc.com/download-center/
1.0Change the CPU specication to C2758/
C2518
Change PCIe x8 golden nger to 2 PCIe x4
Change power supply to 150W
change two fans to only one fan
1.1change the board layout to take out fan 1
and fan3
1.2Change the front panel picture; change the
memory spec; change the power requirement for FW-7573B
1.3Add hardware/software reset pin header J5
1.4add the J5 (hardware/software) pin header
information
Un câble de mise à la terre est requis et la zone reliant •
les sections du conducteur doit faire plus de 4 mm2
ou 10 AWG.
Procédure de mise à la terre pour source
d’alimentation CC Procédure de mise à la
terre pour source d’alimentation CC
Desserrez la vis du terminal de mise à la terre. •
Branchez le câble de mise à la terre à la terre.•
L’appareil de protection pour la source d’alimentation •
CC doit fournir 30 A de courant.
Thank you for choosing the FW-7573. This system
integrates the newest Intel® Atom Processor C2000
series processor, codenamed Rangeley, with the Intel
QuickAssist technology to provide a robust and highperformance communication platform. It supports up to
16GB of DDR3 system memory at 1333 or 1600 MHz on
dual-channel DIMM banks.
The C2000 series processor comes with an enhanced
cryptographic/content processing acceleration via
integrated Intel®QuickAssist Integrated Accelerator:
Authentication: HMAC, AES-XCBC, AES-CCM, and
AES-GCM
–Public Key Exchanges: RSA, DH, DSA, ECC
The processor also supports Intel Virtualization
Technology.
The FW-7573 is equipped with advanced I/O capabilities
,which incorporates a console port, one PCIe golden
nger (2 PCIex4 signal) connected directly to the SoC for
utmost packet processing performance and two SerialATA ports as well as a ComplactFlash slot. The front
panel also features 6 GbE ports.
The system can add additional 8 LAN ports with 1
Ethernet module, providing a total of 14 LAN ports.
Moreover, this LAN module can be congured with
Lanner Generation2 or Generation3 bypass depending
on the module specication.
Please refer to the chart below for a summary of the
system’s specifications.
Note: For instructions on quick installation and
acquiring the Intel® Atom™ Processor C2000
Product Family for Communications Infrastructure
Software for Linux* Software package, refer to the
attached PDF file.
Introduction
System Specification
Form Factor1U Rackmount
8-core Intel® Atom
Processor Options
Platform
Chipset
BIOSAMI BIOS 16Mbit
Technology
System
Memory
OS SupportLinux
Storage
Networking
I/O Interface
Expansion
Cooling
Environmental
Parameters
Miscellaneous
Max. Capacity16 GB
Socket2 x 240-pin DIMM
HDD Bays2 x 2.5” HDD/SSD kit
CompactFlash1 x Type II CompactFlash
Ethernet Ports6 x GbE RJ45 onboard
Bypass
Controllers
Ethernet Modules 1
Management Port N/A
Reset Button
Console1 x RJ45
USB2 x USB 2.0
IPMI via OPMA
slot
DisplayN/A
PCIe
PCIN/A
Processor
System
Temperature,
ambient operating
/ storage
Humidity (RH),
ambient operating
/ ambient nonoperating
LCD Module2 x 20 LCM with keypad
WatchdogYes
Internal RTC with
Li Battery
Processor C2000 series
(Codenamed “Rangeley”)
FW-7573A: C2758
FW-7573B: C2518
Dual-channel DDR3
1333/1600 MHz (ECC or
non-ECC, 1.5V)
3 pairs Generation 3
(Optional)
2 x Intel i210AT, 1 x
Marvell 88E1543
1 x reset button
Software reset by default
N/A
1 x PCI-E expansion slot (2
PCIex4 signal)
CPU heatsink with fan
duct
1x cooling Fan with smart
fan control
0 ~ 40º C / -20~70º C
5~90%, non-condensing
Yes
Network Application Platforms
1
Chapter 1
Introduction
Physical
Dimensions
Power
Approvals and Compliance
Dimensions
(WxHxD)
Weight4 kg (8.8 lbs)
Type/Watts
Input100~240V@50~60Hz
Ordering Information
FW-7573A1U Rackmount
Intel® AtomTM processor C2758, 6 GbE LAN
FW-7573A
FW-7573B
ports with Gen.3 Bypass, 1 x NIC expansion
slot, 150W ATX PSU
Intel® AtomTM processor C2518, 6 GbE LAN
ports without Bypass, 1 x NIC expansion slot,
150W ATX PSU
431 x 44 x 305 mm
150W ATX Power Supply
Unit
CE Calss A, FCC Class A,
RoHS
Package Contents
Your package contains the following items:
FW-7573 Network Security Platform•
Power cable•
1 console cable•
Serial-ATA hard drive cable •
1 threaded screw set•
1 ear bracket set•
Drivers and user’s manual CD.•
Optional Accessories
The system has a variety of optional accessories, visit the
following website for more information.
Power: If the LED is on it indicates that the system is powered on. If it is off, it indicates that the system is powered off.
Status: This LED is programmable. You could program it to display the operating status with the following behavior:
If the LED is green, it indicates that the system’s operational state is normal. If it is red, it indicates that the system is
malfunctioning.
HDD: If the LED blinks, it indicates data access activities; otherwise, it remains off.
F2 LCD System Panel with Keypad
The LCD System Panel can be programmed to display operating status and configuration information. For more details or
sample programming code, please browse the Drivers and user’s manual CD.
F3 Reset Switch
The reset switch can be used to reboot the system without turning off the power. The reset switch can act as a software or a
hardware reset with jumper settings. The default is software reset. (Refer to Chapter 3 Motherboard Information.)
F4 Console Port
By using suitable rollover cable or RJ-45 to DB-9 console cable, you can connect to a computer terminal for diagnostic or
configuration purpose. Terminal Configuration Parameters: 115200 baud, 8 data bits, no parity, 1 stop bit , no flow control.
F5 Two USB 2.0 Ports
It connects to any USB devices, for example, a flash drive.
On/Flashing: The port is linking and active in data transmission.•
Off: The port is not linking.•
SPEED (Green/Amber)
Amber: The connection speed is 1000Mbps.•
Green: The connection speed is 100Mbps•
Off: .The connection speed is 10Mbps.•
6 on-board Ethernet ports with 3 pairs of LAN bypass. These 6 GbE ports are provided by Marvell 88E1543 and Intel i210AT.
LAN5 is capable of Preboot eXecution Environment (PXE) (This feature needs to be enabled or disable in the BIOS; the default
is disabled). Three pairs (LAN1-LAN2, LAN3-LAN4, LAN5-LAN6) can be configured as LAN Bypass by using Lanner Gen3
Bypass technology when failure events occur. This feature can be enabled dynamically with a watch dog timer. Refer to your
Network Application Platforms
3
Chapter 1
Introduction
User’s Manual CD for a sample implementation of this feature.
F7 Swappable Ethernet Module (optional)
Depending on the module specication, it may support Lanner Generation 2 or Generation 3 bypass function; for more
information, refer to Chapter 4 BIOS Settings and Appendix B Programming Generation 2 and 3 LAN Bypass.
Note:
The LAN bypass functionality is only available on model FW-7573A1.
The system can accommodate various Ethernet modules with different port number and speed. For more 2.
information, visit the Lanner product website at http://www.lannerinc.com/products/x86-network-appliances/nicmodules/
This fan has smart fan feature which can be turned on automatically when the temperature exceeds the set threshold.
R3 Power-on Switch
It is a switch to turn on or off the power.
R4 AC Power Socket
The system equips an ATX 150W Power Supply.
R3
R4
Network Application Platforms
5
Chapter 2
Chapter 2:
Hardware Setup
Hardware Setup
Preparing the Hardware Installation
To access some components and perform certain service
procedures, you must perform the following procedures
first.
WARNING: To reduce the risk of personal injury,
electric shock, or damage to the equipment,
remove the power cord to remove power from the
server. The front panel Power On/Standby button
does not completely shut off system power.
Portions of the power supply and some internal
circuitry remain active until AC power is removed.
Unpower the FW-7573 and remove the power cord.1.
Unscrew 2 screws on each side and the rear of the top 2.
cover of the FW-7573 System.
Slide the cover backwards to open it.3.
1
2
Note:
The system can support up to16 GB in maximum.1.
To activate dual channel, insert memory in both 2.
DIMM1 and DIMM2 slot:
1
Installing the Hard Disk
The system can accommodate two 2.5” Serial-ATA disks.
Follow these steps to install a hard disk into the FW-7573:
Unscrew the 4 screws on the hard disk tray to take out 1.
the hard disk tray from the system.
Place hard disk on the hard disk tray and align the holes 2.
of the hard disk with the mounting holes on the tray.
Secure the hard disk with 4 mounting screws on the 3.
hard disk tray.
Installing the System Memory
The motherboard supports DDR3 memory that features
data transfer rates of 1333, 1600 MHz to meet the higher
bandwidth requirements of the latest operating system
and Internet applications. To install the memory:
Open the DIMM slot latches.1.
Install the DIMM.2.
Connect the Serial-ATA power and data disk cables 4.
to the hard disk’s power and drive connector
respectively.
Plug the Serial-ATA cable to the Serial-ATA Connector 5.
on the main board.
Put the hard disk tray with the installed hard disk back 6.
to the system and secure it with the mounting screws.
Network Application Platforms
6
Chapter 2
2.5” HDD installation
.
Hardware Setup
Installing the Front Ethernet Module
SATA data connector
SATA powerconnector
Note:Please note the orientation of the HDD tray placement
when you take out the try. It is recommended that the HDD is
installed in this orientation on the system.
To install the front Ethernet module, take off the front 1.
bezel first by loosening the thumbscrews on the front
of LAN module.
Insert the Ethernet module into the front expansion 2.
slot. You should hear a click when the module connects
to the system’s mainboard.
Secure the Ethernet module by fastening the screws 3.
on the module (please use a screw driver).
Note:Please note the original package only includes one SATA
cable (data), You need to order another cable (SATA data
+power) for additional SATA HDD installation..
Network Application Platforms
7
Chapter 2
Hardware Setup
Installing the CompactFlash Card
FW-7573 provides one CompactFlash slot. Follow the
procedures bellow for installing a CompactFlash card.
Align CompactFlash card and the card slot with the 1.
arrow pointing toward the connector. The card fits
only the correct way into the slot; do not force the card
into the slot.
Push the card to insert into the connector.2.
This side is left blank intentionally.
Network Application Platforms
8
Chapter 3
Chapter 3:
Motherboard Information
Block Diagram
The block diagram depicts the relationships among the
interfaces or modules on the motherboard. Please refer
to the following figure for your motherboard’s layout
design.
Motherboard Information
Network Application Platforms
9
Chapter 3
Motherboard Layout
The motherboard layout shows the connectors and
jumpers on the board. Refer to the following picture
as a reference of the pin assignments and the internal
connectors.
Motherboard Information
SW2
COM1
USB1
USB2
LAN1
LAN2
LAN3
CONN2
PKMB1
LPC1
GPIO1
COMB1
JBAT1
ATX1
OPEN1
J5
CF1
J4
DIMM2
SW1
CONN1
SATA2
SATA1
SATA6G_2
SATA6G_1
FAN2
LAN4
LAN5
LAN6
Network Application Platforms
PS4P2
PS4P1
SPIROM1
PCIE1
DIMM1
10
Chapter 3
Motherboard Information
Jumper Settings
Fan Connectors(FAN2 ): The 5-pin connector is for
connecting the CPU fan. It comes with the smart fan
feature by which the fan could be monitored and
turned on when the temperature exceed the set
threshold.
Pin No.12345
FunctionPWM NC RPM Sense+12VGround
1 2 3 4 5
Note: FAN2 (CPU) fan can be set to be in either
manual mode or smart fan mode in the BIOS
menu.
ATX Power Connector (ATX11): This 24-pin
connectorare for connecting ATX power
supply plugs. Find the proper orientation when
inserting the plugs, for the supply plugs are
designed to t these connectors in only one
orientation.
USB Connector(USB2): It is for connecting the USB
module cable. It complies with USB2.0 and support
up to 480 Mbps connection speed.
1
USB2
Pin No.SignalPin No.Signal
1USB_VCC2USB_VCC
3USBD2-4USBD3-
5USBD2+6USBD3+
7Ground8Ground
9Ground10Ground
3
5
7
9
2
4
6
8
10
Dual USB 2.0 Ports (USB1): This provides two USB 2.0
ports in the front panel.
Pin No.Signal
1USB_VCC
2USBD0-
5 6 7 8
1 2 3 4
3USBD0+
4GND
5USB_VCC
6USBD17USBD1+
8GND
Console Port (COM1)
1
2
Pin No.SignalPin NO.Signal
1+3.3V2+3.3V
3Ground4+5V
5Ground6+5V
7Ground8Power Good
is for connecting the DDR3 1333/1600 memory. The
system can support up to 16 GB in maximum with
dual channel configuration. To activate dual channel,
insert memory in both DIMM1 and DIMM2 slot:
SATA Connector (SATA1/SATA2, SATA6G_1,
SATA6G_2): It is for connecting a SATA harddisk to
be served as your system’s storage. The system can
accommodate 2 disk2 (2.5) with SATA Revision 2.0
(SATA1 and SATA2) and 3.0 standard (SATA6G_1,
SATA6G_2). The controller contains two modes
of operation—a legacy mode using I/O space, and
an AHCI mode using memory space. Software that
uses legacy mode will not have AHCI capabilities.
The AHCI (Advanced Host Controller Interface) is a
programming interface which defines transactions
between the SATA controller and software and
enables advanced performance and usability with
SATA. Platforms supporting AHCI may take advantage
of performance features such as no master/slave
designation for SATA devices—each device is treated
as a master—and hardware assisted native command
queuing. AHCI also provides usability enhancements
such as Hot-Plug.
4-Pin SATA Power Connector (PS4P1, PS4P2)
Pin No.Signal
1+12V
4 3 2 1
2GND
3Ground
45V
Power-switch Connector (SW1): Power tact for booting
up the system.
2
1
Pin No.Signal
1Ground
2Ground
3PS_ON#
4PS_ON#
4
3
AT Mode Power Button Connector (CONN1): It is for
connecting the power switch in AT mode
1
Pin No.Signal
2
1PS_ON#
2GND
Note:
You will need to configure your SATA as 1.
AHCI mode in the BIOS in order to use the
advanced features of SATA. To do this, access
the BIOS menu under IntelRCSetup->
South Bridge Chipset Configuration->SATA
Configuration.
Also, the hotplug enable/disable option is 2.
under the same SATA Configuration menu.
Enable the hotplug function explicitly in this
menu if you need it.
7
6
5
4
3
2
1
Network Application Platforms
Pin No.Signal
1GND
2TX_P
3TX_N
4GND
5RX_N
6RX_P
7GND
Reset Switch (SW2) and Reset Button Connector
(CONN2)
Hardware/Software Reset Function (J5): It is a pin
header to switch between hardware and software
reset function for the front panel reset button.
Hardware reset will reset the whole system while
software reset will reset the designated software to
its default value.
LPC I/O bus (It can also be called Port 80) (LPC1): It is
a proprietary connector for connecting a checkpoint
device to output checkpoints throughout booting
and Power-On Self Test (POST) to indicate the task
the system is currently executing.
Case open (OPEN1): Case opening detection pin header
Motherboard Information
2
1
Pin No.Signal
1GND
2SIO_CASEOPEN#
Network Application Platforms
15
Chapter 4
Bios Settings
Chapter 4:
BIOS Settings
Accessing the BIOS menu
When you are installing a motherboard or when the
system prompts “Run Setup” during start-up, you will use
the BIOS Setup program to configure the system, . This
section explains how to configure your system using this
program.
Even if you are not prompted to enter the BIOS Setup
program when you are installing a motherboard, you can
still change the configuration of your computer later on
with this program. For example, you may want to enable
the security password feature or change the power
management settings. This requires you to reconfigure
your system by using the BIOS Setup program so that the
computer can recognize these changes and record them
in the CMOS RAM .
When you start up the computer, the system provides you
with the opportunity to run this program. Press <Delete>
during the Power-On-Self-Test (POST) to enter the Setup
utility (There are a few cases that other keys may be
used, such as <F1>, <F2>, and so forth.); otherwise, POST
continues with its test routines.
If you wish to enter Setup after POST, restart the system
by pressing <Ctrl+Alt+Delete>, or by pressing the reset
button on the system chassis. You can also restart by
turning the system off and then back on. Do this last
option only if the first two failed.
The Setup program is designed to make it as easy to use as
possible. Being a menu-driven program, it lets you scroll
through the various sub-menus and make your selections
from the available options using the navigation keys.
keys, and so on.
KeysDescription
-><- Left/RightThe Left and Right <Arrow> keys
allow you to select an setup screen.
For example: Main screen, Advanced
screen, Boot screen, and so on.
Up/DownThe Up and Down <Arrow> keys
->
->
+- Plus/MinussThe Plus and Minus <Arrow> keys
TabThe <Tab> key allows you to select
allow you to select an setup item or
sub-screen.
allow you to change the field value
of a particular setup item. For
example: Date and Time.
setup fields.
Note: This manual describes the standard look of
the setup screen. There may be some instances in which
the motherboard features can vary from one to another
due to customization. This means that some of the options
described in this manual mays not match that of your
motherboard’s AMIBIOS.
Navigating the BIOS menu
The BIOS setup utility uses a key-based navigation system
called hot keys. Most of the BIOS setup utility hot keys can
be used at any time during the setup navigation process.
These keys include <F1>, <F10>, <Enter>, <ESC>, <Arrow>
Network Application Platforms
16
Chapter 4
The Main Menu
The main BIOS setup menu is the first screen that you can
navigate. Each main BIOS setup menu option is described
in this chapter.
The Main BIOS setup menu screen has two main frames. The
left frame displays all the options that can be configured.
“Grayed-out” options are configured parameters and
cannot be modified. On the other hand, Options in blue
can be modified.
The right frame displays the key legend. Above the key
legend is an area reserved for a text message. When an
option is selected in the left frame, it is highlighted in
white. Often a text message will accompany it.
Bios Settings
System Language
Use this item to choose the BIOS language.
System Time/System Date
Use this option to change the system time and date.
Highlight System Time or System Date using the <Arrow>
keys. Enter new values through the keyboard. Press the
<Tab> key or the <Arrow> keys to move between fields.
The date must be entered in MM/DD/YY format. The time
is entered in HH:MM:SS format.
Network Application Platforms
17
Chapter 4
Advanced Settings
Select the Advanced tab from the setup screen to enter
the Advanced BIOS Setup screen. You can select any of
the items in the left frame of the screen, such as SuperIO
Configuration, to go to the sub menu for that item. You
can display an Advanced BIOS
Setup option by highlighting it using the <Arrow> keys.
All Advanced BIOS Setup options are described in this
section. The Advanced BIOS Setup screen is shown at
the right. The sub menus are described on the following
pages.
Bios Settings
PXE Function
The Preboot eXecution Environment (PXE) allows you to
boot computers using a network interface independently
of data storage devices (like hard disks) or installed
operating systems. Enable or disable this function with
this option here. For LAN port that can be configured to
PXE function, refer to Chapter 1 Introduction.
Network Application Platforms
18
Chapter 4
Super IO configuration
Serial Port 0/1 Configuration
ItemSelection
Serial PortEnable or disable this serial port
Device
Settings
Parallel port Configuration
ItemSelection
Parallel Port Enable or disable this parallel port
Device
Settings
Shows the serial port base address and IRQ port
Shows the parallel port base address and IRQ
port
Bios Settings
Network Application Platforms
19
Chapter 4
PC Health Status
This menu shows the hardware monitor configuration
settings. Select an item then press <Enter> to display the
configuration options.
SYS/CPU Temperature
The onboard hardware monitor automatically detects and
displays the CPU and motherboard temperatures.
FAN2 Speed (CPU FAN)
The onboard hardware monitor automatically detects and
displays the CPU fan speeds in rotations per minute (RPM).
If the fan is not connected to the motherboard, it displays
N/A.
CPU Voltage, 3.3V voltage, 5V voltage, VBAT, etc
Bios Settings
The onboard hardware monitor automatically detects the
voltage output through the onboard voltage regulators.
Smart Fan Mode Configuration
It allows you to configure the smart fan feature. You
can manually turn on the CPU fan or set the target CPU
temperature at which the CPU fan will start running if the
fan is not yet turned on. And the CPU fan can also be turned
off automatically if the temperature for the CPU is at or
below the specified value. Refer to Motherboard Layout on
Chapter 3 Block Diagram for CPU fan connectors.
ItemSelection
Manual
Mode
Smart Fan
Control:
Manually set the fan speed
It presets the target system temperature
(degree Celcius) at which the system fan will
start running if the fan is not yet turned on
with this mode. And the system fan can also
be turned o automatically if the temperature for the system is at or below the specied value.
Temp1/2/3/4: sets the temperature (in
for the each of the following respective fan
speed (in duty cycle)
FanOut T1/T2/T3: sets the fan speed from
scale 1 to 255(full) in duty cycle
0
C)
Note: The default value is the recommended
settings as it has been tested operational in our
lab.
Network Application Platforms
20
Chapter 4
Console Redirection
Use this menu to set the settings for BIOS remote access
feature.
ItemSelection
Console RedirectionEnable or disable BIOS
through remote access
Console Redirection Settings
COM0 Console Redirection Settings
ItemSelection
Terminal TypeSets the connection termi-
Bits per second, Data bits,
Parity, Stop Bits, Flow
Control
Enter to view more options
nal type
Sets the terminal connec-
tion parameters such as
the baud rate, parity check
mechanism, etc.
Bios Settings
Network Application Platforms
21
Chapter 4
Lanner Generation 2 LAN Bypass Configuration
In this screen, you can configure the Lan Bypass
functionality. The system can accommodate one LAN
module.
LAN Bypass for Ethernet Expansion Module
You can activate or deactivate the LAN Bypass ports. For
the description of the physical ports that are capable of
the LAN Bypass function, refer to the Front Panel Feature in Chapter 1 Introduction.
Note: the Ethernet expansion module may
support Lanner Generation 2 or Generation 3
Bypass depending on the module specification.
See appendix D Programming Generation 2 and 3
LAN Bypass for more information
Bios Settings
Runtime and Power off Bypass Settings
You can enable or disable the automatic activation of
hardware LAN Bypass function in the event of a power
failure. Hardware Bypass can automatically activate to
allow network traffic to continue.
The LAN bypass can be turned on or off in two system
states, i.e., power on and power off. The following are
the BIOS menu and illustration of the possibilities of LAN
bypass configuration in each state. Note that according to
the result from table 2, the ports are not bypassed in both
Power-on or Power-off state when the setting “Power off
LAN Bypass for Module 1” is disabled.
Bypass settings in the BIOS
System Status
Power onBypassNon-Bypass
Power oBypassBypass
Runtime LAN Bypass for
Module 1
EnabledDisabledEnabled
Power o LAN Bypass for
Module 1
Bypass settings in the BIOS
System Status
Power onEnabledDisabledDisabled
Power oNon-Bypass Non-Bypass
Network Application Platforms
Runtime LAN Bypass for
Module 1
Non-Bypass Non-Bypass
Power o LAN Bypass for
Module 1
22
Chapter 4
USB Configuration Setting
You can use this screen to select options for the USB
Configuration. Use the up and down <Arrow> keys to
select an item. Use the <Plus> and <Minus> keys to
change the value of the selected option. The settings are
described on the following pages.
Legacy USB Support
This option enable or disable the support for USB devices
on legacy operating systems (OS), e.g., Windows ME/98/
NT, and MS-DOS. Normally if this option is not enabled,
any attached USB mouse or USB keyboard will not become
available until a USB compatible operating system is fully
booted with all USB drivers loaded. When this option is
enabled, any attached USB mouse or USB keyboard can
be used on the system even when there is no USB drivers
loaded on it.
Bios Settings
OptionDescription
AutoAllow the system to detect the presence of USB
devices at startup. If detected, the USB controller
legacy mode is enabled If it is not detected, the
USB control er legacy mode is disabled.
EnabledEnable the support for USB devices on legacy
operating system
DisabledDisable this function.
EHCI Hand-Off
It allows you to enable support for operating systems which do
not have the Enhanced Host Controller Interface hand-off (EHCI
hand-off ) feature for USB devices.
OptionDescription
EnabledEnable this feature
DisabledDisable this feature
Network Application Platforms
23
Chapter 4
USB Mass Storage Driv
In this option, you can enable or disable the attached USB
drive to be used as the system’s hard drive.
USB Hardware Delays a
The menu sets delay time for USB operations.
ItemDescription
USB transfer
time-out
Device reset
time-out
Device
power-up
delay
set transfers to an endpoint to complete
within a specic time.
•Ifsettozero,transferswillnottimeout
because the host controller will not cancel
the transfer. In this case, the transfer waits
indenitely until it is manually canceled or
the transfer completes normally.
•Ifsettoanonzerovalue(time-outinterval), the host controller starts a timer when
it receives the transfer request. When the
timer exceeds the set time-out interval, the
request is canceled.
This option sets the reset timing for the
USB Mass Storage to be initialized.
When set to 10 Sec, the BIOS will wait for
up to 30 seconds for the USB ash drive to
initialize.
This option sets the power-up timing for
the USB Mass Storage to be initialized.
Bios Settings
Network Application Platforms
24
Chapter 4
Intel RCSetup
You can use this screen to view the capabilities and of your
CPU. You can also use this menu to enable/disable certain
functions of your CPU. Use the up and down <Arrow> keys
to select an item. Use the <Plus> and <Minus> keys to
change the value of the selected option. A description of
the selected item appears on the right side of the screen.
The settings are described below.
ItemSelection
Intel EIST
(GV3)
TM1The built-in thermal monitor protects the
CPU C StateCPU operating states (C-states) are the
Max CPUID
Value Limit
Execute Disable Bit
Active Processor Core
Enable/disable the Enhanced Intel SpeedStep® technology (EIST)
CPU from overheating. Enable or disable
this feature.
capability of an idle processor to turn o
unused components to save power. Enable or disable or set it to automatically
switch to any C-state number.
Allows legacy operating systems to boot
even without support CPUs with extended CPUID functions.
Select to enable or disable this function
Select to enable or disable the No-Execution Page Protection Technology.
Select the number of processor cores to
be active in each processor package.
Bios Settings
Network Application Platforms
25
Chapter 4
North/South Bridge
The chipset menu will let you further configure your Intel
CPU and PCH capabilities:
SMBUS Controller
Select to enable or disable the SMBUS controller. Be
cautious that communications or devices that use this
controller will be affected when setting this option.
Bios Settings
Restore on AC Power Loss
This option lets you set the state of the system when it has
just recovered from a power outage.
OptionDescription
Power OffWhen setting to Power Off, the system goes into
“off state” after an AC power interruption.
Power OnWhen setting to Power on, the system turns on
automatically after a power interruption
AutoWhen setting to Last State, the system goes
into whatever the state was before the power
interruption.
High Precision Timer
Select to enable or disable the High Precision Event
Timer.
Network Application Platforms
26
Chapter 4
SATA Controllers Configuration Settings
While entering Setup, the BIOS automatically detects
the presence of SATA devices. The SATA Port items show
“Empty” if no SATA device is installed to the corresponding
SATA port.
SATA Mode Selection
The system supports various SATA mode.
ItemSelection
IDE ModeSet to IDE mode when your want to use the
Serial-ATA hard disk drives as Parallel ATA
physical storage devices.
AHCI ModeSet to AHCI mode when you want the SATA
hard disk drives to use the AHCI (Advanced
Host Controller Interface). The AHCI allows
the onboard storage driver to enable
advanced SATA features that increases
storage performance or workloads where
multiple simultaneous read/write requests are
outstanding, most often occurring in servertype applications (native command queuing). It
also facilitates hot swapping.
Disable
Disable the SATA controller.
Bios Settings
Serial ATA Port 0/1/2/3
Use this menu to configure specific SATA Port for all ports
on the system.
OptionDescription
Staggered
Spin-Up
ExternalEnable or disable external SATA connectivity.
Hot PlugThe AHCI of SATA provides hot plug capability
Mec h an i c al
Switch
Network Application Platforms
Spin-up is a simple mechanism by which the
storage subsystem controller can sequence
hard disk drive initialization and spin-up. Set to
control whether each specific drive will spin up.
to allow drives to be added or removed with the
PC running.
Enable this option to support a mechanical
presence switch attached to this port. Disable
this option to not support a mechanical
presence switch attached to this port.
27
Chapter 4
Security Settings
Select Security Setup from the Setup main BIOS setup
menu. All Security Setup options, such as password
protection and virus protection, are described in this
section. To access the sub menu for the following items,
select the item and press <Enter>:
Administrator Password
If you have set an administrator password, you should
enter the administrator password for accessing the BIOS
setup. Otherwise, you will only be able to see or change
selected fields in the BIOS setup program.
Bios Settings
User Password
If you have set a user password, you must enter the user
password for booting and accessing the system; however,
some functions may be disabled.
To set an Administrator/User password:
Select the option item and press Enter.1.
From the Create New Password box, key in a password, 2.
then press enter.
Confirm the password when prompted.3.
To change an administrator password:
Select the option item and press Enter.1.
From the Enter Current Password box, key in the 2.
current password, then press enter.
From the Create New Password box, key in a new 3.
password, then press Enter.
Confirm the password when prompted.4.
To clear the administrator password, follow the same steps
as in changing an administrator password, then press
Enter when prompted to create/confirm the password.
Network Application Platforms
28
Chapter 4
Boot Configuration
In this screen, you will be able to configure the boot
procedures and the related elements.
ItemsOptions
Setup Prompt TimeoutSpecify the number of seconds
for the boot setup prompt to
wait for user’s intervention
during the POST.
Bootup Num-Lock State
Quiet Boot
Set Boot Priority
This option lets you to
enable or disable the
function of the NumLock
key.
Enabling this item allows
the BIOS to suppress the
message displayed during
the POST.
Use this screen to specify the
order in which the system
checks for the device to
boot from.
Bios Settings
Network Application Platforms
29
Chapter 4
Save & Exit
Save and Exit
Select the Exit tab from the setup screen to enter the Exit
BIOS Setup screen. You can display an Exit BIOS Setup
option by highlighting it using the <Arrow> keys. The
following table lists the options in this menu.
ItemOptions
Saving Changes and ExitSelect this option to save
changes and exit the BIOS
menu. It will automatically
resets if the changes made
require rebooting the
system to take effect.
Discard Changes and ExitSelect this option to discard
changes and exit and BIOS
menu to continue the
booting process.
Save Changes and ResetWhen you have completed
the system configuration
changes, select this option
to leave setup and reboot
the computer so the new
system configuration
parameters can take effect.
Discard Changes and Reset This option allows you
to discard the selections
you made and restore the
previously saved values.
After selecting this option,
a confirmation appears.
Select Yes to discard any
changes and load the
previously saved values.
Save ChangesSave your changes
Discard ChangesDiscard changes
Restore DefaultsRestore to factory defaults
Save as User DefaultsSave all of your changes as
an user default setting.
Restore User DefaultsLoads your saved user
default setting.
Bios Settings
Network Application Platforms
30
Chapter 4
ItemOptions
Boot OverrideThis section of the Boot
Menu allows booting from a
specific device immediately.
Therefore you should see
an entry for all bootable
devices.
Launch EFI Shell from
filesystem device
This option allows you to
attempt to launch the EFI
Shell application (shellx64.
e) from one of the avail-
able lesystem devices.
Bios Settings
Network Application Platforms
31
Appendix A
Appendix A:
Programming Watchdog
Timer
A watchdog timer is a piece of hardware that can be
used to automatically detect system anomalies and reset
the processor in case there are any problems. Generally
speaking, a watchdog timer is based on a counter that
counts down from an initial value to zero. The software
selects the counter’s initial value and periodically restarts
it. Should the counter reach zero before the software
restarts it, the software is presumed to be malfunctioning
and the processor’s reset signal is asserted. Thus, the
processor will be restarted as if a human operator had
cycled the power.
For sample watchdog code, see watchdog folder on the
Driver and Manual CD
Programming Watchdog Timer
To execute the sample code: enter the number of seconds
to start count down before the system can be reset. Press
start to start the counter and stop to stop the counter..
For sample watchdog code, see watchdog folder on the
Driver and Manual CD
Network Application Platforms
32
Appendix B
Programming LAN Bypass
Appendix B:
Programming Generation
2 and 3 LAN Bypass
Lanner Generation 3 Bypass
The bypass function is used to link two independent
Ethernet ports when the system crashes or powers off.
This means if your system is equipped with a LAN Bypass
function, a condition in your system will not interrupt your
network traffic. Different from the previous two generations
(Gen1 and Gen2), the Lanner Bypass Gen 3 employs a
programming method to control the bypass function by
software. There are typically two communication status
for the bypass function, one is “Normal” and another is
“Bypass” status. Furthermore, the Lanner Bypass software
is capable to control the bypass status in the following 3
states:
When the system powers off, it can be forced to enable 1.
the LAN Bypass function .
When the system is in the just-on state which is a brief 2.
moment when it powers up .
this timer to delay enabling the bypass in just-on
state.
Please refer to
Please refer to the LAN_Bypass_Watchdog folder on the
Driver and Manual CD.
For sample LAN bypass code and the Bypass Manual, see
the LAN_Bypass folder on the Driver and Manual CD or
the Lanner support website at http://www.lannerinc.com/
download-center/. And look for Lanner Bypass Watchdog
User Manual under the Accessories folder.
Fro a description of the physical LAN ports equipped with
this function, refer to Front Panel Features in Chapter 1
Introduction.
Lanner Generation 2 Bypass
Unlike Lanner Generation 3 bypass, Generation 2 bypass is
configured through the BIOS menu as shown below:
When the system is running3.
And the Lanner bypass possess the following features:
Communication through SMBUS (I2C)1.
Independent bypass status control for each pair up to 2.
a total of 4 pairs
Lanner Bypass Modules can bypass systems Ethernet 3.
ports on a host system during three instances: Just-on
(Just-on is the brief moment when the internal power
supply turns on and booting process starts), system
off, or upon software request (during run-time).
Software programmable bypass or normal mode4.
Software programmable timer interval:5.
- JUST-ON watchdog timer, used during JUST-ON, has
timer setting of 5~1275 seconds of timer interval.
- Run-Time watchdog timer, used during run-time, has
setting of 1~255 seconds of timer interval.
Multiple Watchdog Timers:6.
-Two for run-time: It is designed to give you a more
variety of controls of the bypass on port basis. By
using dedicated watchdogs for different pairs of
bypass, you have the flexibility to manage the bypass
status for them differently.
There are two ways to enable the bypass on the system:
-One for just-on: It is designed to give you the precise
control of the bypass during this phase. You can use
Network Application Platforms
33
Appendix B
Programming LAN Bypass
The LAN bypass can be turned on or off in two system 1.
states, i.e., power on and power off. The following
are the illustration of the possibilities of LAN bypass
configuration with respect to both power-on and
power-off states.
A watchdog timer can be used to control the LAN 2.
Bypass function dynamically by programming. Lanner
also provides sample code for bypass control with
WDT via programming. For sample code, look in the
LAN_Bypass_Watchdog directory under Driver and
Manual CD.
LAN Bypass for Port1 and
Port 2
EnabledDisabledEnabled
LAN Bypass for Port1 and
Port 2
EnabledDisabledDisabled
Note: For the description of the physical LAN ports
equipped with LAN bypass functionality, refer to
Front Panel Features in Chapter 1 Introduction.
LAN Bypass
1&2 when
power o
LAN Bypass
1&2 when
power o
To compile:
#gcc wdbp.c -o wdbp
then switch to a root account to run ./wdbp for
excution:
#./wdbp
Commands:
Enable the bypass
#wdbp.exe –f
Set Watchdog Timer. This command will set the time
interval at which the counter will start count down.
#wdbp.exe -wl xxx (xxx: 1-255 sec for timer count
down)
Reset Watchdog Timer. This command will reset the
watchdog timer’s counter and the bypass status to
non-bypass.
#wdbp.exe -wr xxx (xxx: 1-255 sec for timer count
down)
Network Application Platforms
34
Appendix C
Appendix C:
Setting up Console
Redirections
Console redirection lets you monitor and configure a
system from a remote terminal computer by re-directing
keyboard input and text output through the serial port.
This following steps illustrate how to use this feature. The
BIOS of the system allows the redirection of console I/O to
a serial port. With this configured, you can remotely access
the entire boot sequence through a console port.
Connect one end of the console cable to console port 1.
of the system and the other end to serial port of the
Remote Client System.
Configure the following settings in the BIOS Setup 2.
menu:
Setting up Console Redirection
BIOS > Advanced > Serial Port Console Redirection >
Console Redirection Settings > [115200, 8 , None,1 ]
Configure Console Redirection on the client system. 3.
The following illustration is an example on Windows
platform:
A. Click the start button, point to Programs > a.
Accessories > Communications and select Hyper
Terminal.
B. Enter any name for the new connection and b.
select any icon.
Click OK.c.
From the “Connect to”. Pull-down menu, select the d.
appropriate Com port on the client system and
click OK.
Select 115200 for the Baud Rate, None. for Flow e.
contorl, 8 for the Data Bit, None for Parity Check,
and 1 for the Stop Bit.
Network Application Platforms
35
Appendix D
Programming the LCM
Appendix D:
Programming the LCM
The LCD panel module (LCM) is designed to provide realtime operating status and configuration information for
the system. For sample LCM code, see LCM foler in the
Driver and Manual CD. The driver and the program library
can also be found in the folder.
The system supports the following type of LCM:
Parallel Text-based LCM: The LCM connects to the •
motherboard’s parallel port. The LCD screen can
display 2 lines, 20 characters per line.
Parallel Graphic-based LCM: The LCM connects to •
the motherboard’s parallel port. The LCD screen can
display 128x64x1 bit matrix
Parallel Text-based LCM
Build
To build program source code on Linux platform, use the
following steps as a guideline:
useful functionality that the LCM provides.
To execute, type:
#./plcm_test
Plcm_cursor_char. This program provides a menu to
demonstrate the following functions:
Insert line (set the starting line to either line 1 or line 2)
Move Cursor right (select to move the cursor to the
right)
Move Cursor Left (select to move the cursor to the left)
Add a char (select to display a character on the LCM
screen)
Clear (select to clear the LCM display)
Leave (select to leave the program)
To execute, type:
Note: For descriptions of the command, refer to
the Readme file contained within the program’s
folder.
Copy the proper makefile from the Driver and Manual 1.
CD to your system: Makefile.linux
Type make to build source code:2.
make Makefile (Note: omit the file extensions)
After compiled, the executable programs(plcm_test,
plcm_cursor_char, Test) and the driver (plcm_drv.ko or
plcm_drv.o) will appear in the program’s folder.
Note: The OS supported by Lanner LCM function
include platforms based on Linux Kernel series
2.4.x and Linux Kernel series 2.6.x.
Install
Install the driver and create a node in the /dev directory
by:
#insmod plcm_drv.ko
#mknod /dev/plcm_drv c 241 0
Note: If you cannot install the driver, check
whether you have enabled the parallel port in the
BIOS setting .
Parallel Graphic-based LCM
Build
To build program source code on Linux platform,
use the following steps as a guideline:
Copy the proper makefile from the Driver and Manual 1.
CD to your system:
#Makefile.linux
Type make to build source code:2.
#make Makefile (Note: omit the file extensions)
After compiled, the executable programs (plcm_test,
plcm_cursor_char, Test) and the driver (plcm_drv.ko) will
appear in the program’s folder.
Note: The OS supported by Lanner LCM function
include platforms based on Linux Kernel series
2.4.x and Linux Kernel series 2.6.x.
Install
#insmod plcm_drv.ko
#mknod /dev/plcm_drv c 241 0
Execution
This section contains sample executable programs that
you could test on your platform. It demonstrates some
Network Application Platforms
36
Appendix E
Appendix E:
Installing Intel QuickAssist
Software for Linux
The FW-7573 platform incorporates Intel QuickAssist
Technology, which includes acceleration modules that
are accessed via Intel QuickAssist software. The Intel
quickAssist software also enables the acceleration modules
to be easily accessed by open source software such as
OpenSSL. The Intel QuickAssist Technology features the
acceleration to the following crypto functions:
•SymmetricCryptographicFunctions
Cipher Operations
Hash/Authenticate Operation
Cipher-Hash Combined Operation
Intel® QuickAssist Technology
Key Derivation Operation
•PublicKeyFunctions
RSA Operation
Diffie-Helman Operation
Digital Signature Standard Operation
Key Derivation Operation
Elliptic Curve Cryptography: ECDSA* and ECDH*
We provide an abstract version of the Intel Intel® Atom™
Processor C2000 Product Family for Communications
Infrastructure Software for Linux* Getting Started Guide
(No. 518013). In this abstract version of Getting Started
guide, it illustrates how to quickly get up and running
with Fedora and Intel®Atom™ Processor C2000 Product
Family for Communications Infrastructure Software
for Linux Software. Refer to the attached PDF file for
more information.
Network Application Platforms
37
Appendix F
Terms and Conditions
Appendix F:
Terms and Conditions
Warranty Policy
All products are under warranty against defects in 1.
materials and workmanship for a period of one year
from the date of purchase.
The buyer will bear the return freight charges for 2.
goods returned for repair within the warranty period;
whereas the manufacturer will bear the after service
freight charges for goods returned to the user.
The buyer will pay for repair (for replaced components 3.
plus service time) and transportation charges (both
ways) for items after the expiration of the warranty
period.
If the RMA Service Request Form does not meet the 4.
stated requirement as listed on “RMA Service,” RMA
goods will be returned at customer’s expense.
The following conditions are excluded from this 5.
warranty:
RMA Service
Requesting a RMA#
To obtain a RMA number, simply fill out and fax the 6.
“RMA Request Form” to your supplier.
The customer is required to fill out the problem code 7.
as listed. If your problem is not among the codes listed,
please write the symptom description in the remarks
box.
Ship the defective unit(s) on freight prepaid terms. 8.
Use the original packing materials when possible.
Mark the RMA# clearly on the box. 9.
Note: Customer is responsible for shipping
damage(s) resulting from inadequate/loose
packing of the defective unit(s). All RMA# are valid
for 30 days only; RMA goods received after the
effective RMA# period will be rejected.
Improper or inadequate maintenance by the customer
Unauthorized modification, misuse, or reversed
engineering of the product Operation outside of the
environmental specifications for the product.
Embedded and Industrial Computing
38
Appendix F
RMA Service Request Form
When requesting RMA service, please fill out the following form. Without
this form enclosed, your RMA cannot be processed.
RMA No:
Reasons to Return: Ŀ Repair(Please include failure details)
Ŀ Testing Purpose