Kyocera FS-C8600DN, FS-C8650DN SERVICEBULLETINS 2MN 0005 C241

(Page.1/6)

Subject

Firmware Upgrade (Upgrade Pack Ver. V2.00)

FS-C8600DN_FS-C8650DN_v.01.00.0010_(2012_08_03)

Model l:

FS-C8650DN, FS-C8600DN

KDC’s Classification Entire Stock Rework In-Field modification at next visit

In-Field modification by case No modification necessary

Field Measure:

Please upgrade the firmware to the latest version when the phenomenon described below occurs.
In case of upgrading the firmware in field, please set the value for the following maintenance mode and
change the setting of [02 Auto switch] ([Menu] > [04 Print Setting] > [01 PaperSource Set.]) added this time
to [on] if necessary when installing a large capacity feeder (PF-740/770) in order to equalize the frequency of
the paper feeding pulley use.
<For more details, please refer to the pages 4 and 5.>

- U250 [Checking/clearing the maintenance cycle] --> Input 150K to each Cass #.

- U251 [Checking/clearing the maintenance counter] --> Input the value of U901 to each Cass #.

- [Menu] > [04 Print Setting] > [01 PaperSource Set.] > [02 Auto switch] -->Please changed it to [on] if necessary.
(Please input the setting after FW upgrade since the values become invalid.)

Serial Nos. of the Affected Machines: Please refer to the last page.

VENUS PRINTER

Program No.

Ver.

Remarks

Upgrade Pack Ver.

2MN_V2.00E

MAIN

2MN_3F00.002.007

002.007

New upgrade

ENGINE

2MN_1000.002.003

002.003

New upgrade

LANGUAGE BR

2MN_81BR.002.003

002.003

New upgrade

LANGUAGE KR

2MN_81KR.001.003

001.003

For KDKR *1

New setting

LANGUAGE TW

2MN_81TW.001.003

001.003

For KDTW *1

New setting

PDF RESORCE

2LC_J000.001.026

001.026

MOTOR

2MN_1400.001.003

001.003

IH

2LC_1A00.002.001

002.001

ESPECIAL

ES_SKIP.ON

----------

MLTCOLORTABLE

2MN_GZ00.001.002

001.002

*1

Service Bulletin Ref. No. 2MN-0005 (C241)

<Date>September 12, 2012

Topic

The firmware was upgraded as follows. For more details, please refer to the following pages.

Content of Changes

1. Support of IB-50 Step2 and IB-51

2. Change of the backlight control when turning the user authentication ON

3. Support of the maintenance time display of the paper feeding pulley (for cassette and side paper feeder)
[Change of the maintenance mode]

4. Auto switching of the default paper source for the large capacity feeder (PF-740/770) [Change of the menu]

5. Change of the initial setting at the maintenance mode U285 [Setting service status page] (For TA/UTAX only)

6. Support of the languages for KDKR/KDTW.

7. Change of the maintenance mode (U031/U052) according to disuse of the REGIST LOOP sensor

8. Change of the toner replacement log on the event log report

< For other changes and details, please refer to the following pages.>

For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, LANGAGE, etc.)
to the latest version at the same time.

*1: This firmware is not included in the upgrade pack. Please individually download it from the download center.

KYOCERA Document Solutions Europe

Technical Customer Service Division (TCSD)

(Page.2/6)

No.

Changes and Implementations

Remarks

CTL

Specification change

1

Support of IB-50 Step2 and IB-51

IB-50 Step2 and IB-51 planned in the future are now supported.

2

Change of the backlight control
when turning the user authentication
ON

The change was made so that the backlight will be turned OFF when
machine enters the sleep mode while it is always turned ON as long
as the user authentication is turned ON.

661731

3

Support of the maintenance time
display of the paper feeding pulley
(of cassette and side paper feeder)

[Change of the maintenance mode]
(For more details, refer to page 4.)

The maintenance mode U250 and U251 were changed so that the
maintenance time of the paper feeding pulley per the paper feed unit
of the cassette and of the side paper feeder can be displayed.

U250 [Checking/clearing the maintenance cycle]
U251 [Checking/clearing the maintenance counter]

4

Auto switching of the default paper
source for the large capacity feeder
(PF-740/770)

[Change of the menu]
(For more details, refer to page 5.)

In order to equalize the frequency of the paper feeding pulley use on
the large capacity feeder (PF-740/770), the change was made so that
the paper source with smallest page counts will be selected as the
default paper source when turning the main power ON or recovering
from the sleep mode under the following conditions.

<Conditions>

- The machine has two or more large capacity feeders.

- The paper source has the same paper size and same media type
settings.

5

Change of the initial setting at the
maintenance mode U285 [Setting
service status page]
(For TA/UTAX only)

Although the initial setting of U285 is currently set to OFF for
TA/UTAX only, it was changed to ON. Additionally, the print coverage
is now indicated on the service status page.

6

Support of the languages for
KDKR/KDTW

--------

7

Change of the maintenance mode
(U031/U052) according to disuse of
the REGIST LOOP sensor

U031: Checking switches and

sensors for paper conveying.
U052: Setting the fuser motor
control

(For more details, refer to page 6.)

The selection for the applied sensor setting at the maintenance mode
(U031/U052) was deleted due to disuse of the REGIST LOOP sensor.

U031 [Checking switches and sensors for paper conveying]

> Switch 3 Regist deflection sensor (RDS) --- Deleted

U052 [Setting the fuser motor control] > Chk Loop S ------------ Deleted

[Service bulletin for reference]
SB-2LC-0091-C195

“Notes on replacement of the parts. (Disuse of the actuator in
between the middle sensor and the regist. sensor)”

8

Change of the toner replacement log
on the event log report

The record timing of the toner replacement log was changed as
follows.
(Old) Except for the replacement within the page counts of 100
(New) Except for the replacement within the page counts of 500

Function improvement

9

Reduction of the eject/feed shift
solenoid motion time
(Reduction of the motion noise)

The noise might be loud at the timing of switching the eject/feedshift
solenoid ON and OFF at every sheet when continuously printing out
to the job separator or the mail box. Therefore, the change was made
so that the eject/feedshift solenoid will not be turned OFF (other than
for when ejecting the paper in duplex mode).

639503

10

Correction of the title message drop­out in multi-language when installing
the security kit

The title message in multi-language except English might be blank
when inputting the security password. Therefore, this was corrected.

642383

Service Bulletin Ref. No. 2MN-0005 (C241)

<Date>September 12, 2012

Content of Changes

KYOCERA Document Solutions Europe

Technical Customer Service Division (TCSD)

(Page.3/6)

No.

Changes and Implementations

Remarks

CTL

11

Measures against
JAM4001/JAM4002

JAM4001: Registration sensor non

arrival jam (Cassette 1)

JAM4002: Registration sensor non

arrival jam (Cassette 2)

The timing to turn the middle motor ON and OFF was revised since
the middle motor might step out, which might cause paper jam
depending on the timing of switching the paper source from the MPF
or from the side deck to the cassette 1 or 2.

646942

12

Measures against the service call
error C8420 when outputting mixed
size paper

C8420: Punch slide motor error 2

In case of outputting papers in mixed size to the mail box in the
punch mode, the service call C8420 might appear when the ejected
paper size was switched from small to large. Therefore, this was
corrected.

639084

13

Revision of the Hold time for the
stepping motor

In order to increase the margins against the step-out stepping motor,
the change was made so that the Hold time can be secured 20ms or
more when requested to turn ON again until the excitation is turned
OFF after slow-down of the stepping motor.

649707

14

Measures against the printed
location shift

Letter location might be shifted when printing a certain file made
using Prescribe command. Therefore, this was corrected.

MAIN
650118
TP-090393
NP-Z09091

15

Measures against the abnormal
image when printing TIFF/JPEG file

The change was made since the certain TIFF or JPEG file might not
be correctly printed out with Prescribe.

- The black and white image might be inversed with TIFF file.

- As for JPEG file, its size might be reduced and then printed in three

copies. Also, abnormal image might be printed out after TIFF file
was printed.

MAIN
729741
TP-11-059
NP-Z11014

16

Measures against the print failure of
a certain website from Mac PC
using Safari

The message “Processing” was continuously displayed on the main
unit and the print might fail or be delayed when printing a certain
website from Mac PC using Safari.

MAIN
729740
TP-12-049
NP-Z12016

17

Measures against the blank page
output with a certain page

A certain page might be printed out as blank page when the image on
the excel file was separately printed. Therefore, this was corrected.

MAIN
650174
TP-11-227
NP-Z11061

18

Correction of the print shift when
printing from PDF XCHANGE
VIEWER

A part or printed image might be shifted when printing the image from
PDF X CHANGE VIEWER (free software).

MAIN
729719
TP-12-089
NP-Z12024

19

Measures against the system error
F248/F46F when printing a certain
PS data

The system error F248 (or F46F) might appear when sending a
certain PS print data. Therefore, this was corrected.

MAIN
729742
TP-12-155,
TA-S12-032

20

Correction of the German translation

The following translation in German was corrected.
(Wrong) "Install” --> (Correct) "Installiert"

640554
TO-12-036,
#1420534

21

Measures against the image failure
when printing a certain file

A part of figure might drop out when printing a certain file. Therefore,
this was corrected.

643965
TP-12-117
NP-Z12031

22

Measures against the system error
F46F/F428 when printing a certain
PDF file

The system error F46F or F428 might appear when printing a certain
PDF file from Mac PC. Therefore, this was corrected.

644196
TP-12-090,
KDA-D-1204­01

23

Measures against the printing failure
of the raster image.

When the file stored as monochrome data with the Adobe Photoshop
was output using a certain application, the image might be
deteriorated and rough on printout. Therefore, this was corrected.

644197
TP-12-106
NP-Z12028

24

Measures against the font rotation
failure with a certain file

When printing a certain file, the font might be rotated to 90 degree or
only a part of the font might be printed due to font rotation failure
toward the printing direction. Therefore, this was corrected.

644198
TP-11-250,
UT-S11-047

25

Measures against the ID card
reader (SCM) recognition failure

The change was made since the machine might not recognize the ID
card reader (manufactured by SCM). (However, it can be recovered
by disconnecting and connecting the USB port.)

647840
TO-12-097

26

Measures against the F248 with a
certain PCL data

The system error F248 might appear when printing a certain PCL
macro data. Therefore, this was corrected.

661605
TP-12-115,
#1460207

27

Measures against the output failure
of the file setting up the number of
copy

The print data for which the number of copy was set with the user
system might not be output. Therefore, this was corrected.

726151
TP-12-051
NP-Z12018

Service Bulletin Ref. No. 2MN-0005 (C241)

<Date>September 12, 2012

KYOCERA Document Solutions Europe

Technical Customer Service Division (TCSD)

(Page.4/6)

No.

Changes and Implementations

Remarks

CTL

28

Measures against the system error
F245 when receiving a certain

1) The change was made since the system error F245 might

appear when receiving a certain mail in the format different from
the normal format.

726175
TP-12-154
NP-Z12040

mail

2) The change was made since the system error F245 might

appear when receiving the mail with the unexpected header
character line.

726192
TO-12-086,
THor120613

29

Measure against the one page print
failure

A certain file data which should be output as one page might be
output on multiple pages. Therefore, this was corrected.

729561
TP-12-138,
KDAU12-S06

30

Measures against the system error
F248 when printing a certain file

The system error F248 might appear when printing a certain file.
Therefore, this was corrected.

729564
P-12-137,
KDAU12­S06-B

Please refer to <<Reference>> in page 5
for the Cass#.

Added

Added

Service Bulletin Ref. No. 2MN-0005 (C241)

<Date>September 12, 2012

3. Support of the maintenance time display of the paper feeding
pulley of cassette and side paper feeder

It is now enabled to display the maintenance time of all paper sources.
The maintenance time of the paper feeding pulley per cassette and the large capacity
feeder was not conventionally displayed. However, U250 and U251 were changed so
that they can be displayed.

1. U250 ([Checking/clearing the maintenance cycle]) and U251
([Checking/clearing the maintenance counter]) were changed in order to enable
to refer, set and clear the page counts of each paper source from the added
Cass1 to Cass7 (except MPF and duplex section).

2. As for the optional feeder/deck, the installed one in the main unit is displayed.

3. The initial setting when shipping the machine from factory is the following.

U250: 150K; U251: 0

4. The count-up condition is based on the specs. of the page counts of the paper
source at U901.

5. In case of setting U250 to 0, the maintenance time will not be displayed.

6. As for the display on the Command Center (CCRX), they are displayed as the
item of the status message of the device status.
However, if the status with higher priority occurs, they are not displayed. Also,
if the maintenance time of the multi-paper source is reached at the same timing,
only one of them is displayed.
(It will not be reflected to the other utilities, etc.)

7. The following is required when upgrading the firmware in field.

- Change of the base page counts to 150K which was newly added to U250.

- Input of the page counts of U901 to the page counts for the maintenance in

U251.

(If exceeding 150K, please replace the paper feeding pulley with the new one

and input 0 to U251.)

* The machine shipped from the factory with the new firmware has no

particular problem.

8. If the message with higher priority is displayed on the panel, they are not
displayed.

KYOCERA Document Solutions Europe

Technical Customer Service Division (TCSD)

(Page.5/6)

The enhancement units with yellow

Cass1

Cassette 1

Cass2

Cassette 2

Cass3

Cassette 3 (Paper feeder/large capacity feeder

Cass4

Cassette 4 (Paper feeder/large capacity feeder)

Cass5

Cassette 5(Side multi tray/side deck)

Cass6

Cassette 6 (Side paper feeder/Side large
capacity feeder)

Cass7

Cassette 6 (Side paper feeder/Side large
capacity feeder)

Cass 6

Cass 1

Cass 2

Cass 3

Cass 4

Cass 5

Cass 5

Cass 6

Cass 1

Cass 3

Cass 4

Cass 3

Cass 4

Cass 2

Cass 1

Cass 6

Cass 7

Cass 6

Cass7

Cass 5

Cass 5

Cass 3

Cass 4

Cass 3

Cass 4

PF-770

PF-780

PF-740

PF-730

PF-730

PF-740

Service Bulletin Ref. No. 2MN-0005 (C241)

<Date>September 12, 2012

4. Auto switching of the default paper source for the large capacity feeder (PF-740/770)

This change enables to automatically switch paper source to the feeder with the smallest page counts as default paper source
in order to equalize the frequency of the paper feeding pulley user at the large capacity feeder (PF-740/PF-770).

1. [02Auto Switch] was added to the paper source setting in the Menu.
[Menu] > [04 Print Setting] > [01 PaperSource Set.] > [01Paper Source]

> [02Auto Switch] (*) --- [off] or [on] <-- Added.

(*) Unless the cassette # of the large capacity feeder (PF-740 or PF-770) is selected in [01Paper Source],

[02Auto Switch] is not displayed.

The initial setting when the machine is shipped from factory is [on].

2. If the firmware was upgraded in field, [02Auto Switch] is set as [off]. Therefore, please change to [on] manually.

(For the machine shipped from the factory with the new firmware, it is not required to change the setting above.)

3. If all of the following five conditions are met, the auto switching of the default paper source will be executed only when turning

the main power ON or recovering from the sleep mode.

1) [02Auto Switch] is set to [on] which was newly added to [Menu].

2) The total number of the large capacity paper sources is two and more for the large capacity feeder PF-740/PF-770.

(As PF-740 contains two large capacity paper sources, this condition is fulfilled by installing one device.)

3) The large capacity feeder (PF-740 or PF-770) is selected in the paper source setting.

4) The multiple large capacity paper sources including the paper source have the same setting for paper size and media

type.

5) The large capacity paper source with smallest page counts (U251) of the applied large capacity paper sources will be the

default paper source. Please execute the following when upgrading the firmware in field since the designed operation will
not be executed unless the correct value is registered in U251.

- Input the page counts of U901 to the page counts for the maintenance in U251.
(If exceeding 150K, please replace the paper feeding pulley with the new one and input 0 to U251.)

<<Reference>>

circle are automatically switchable.

KYOCERA Document Solutions Europe

Technical Customer Service Division (TCSD)

(Page.6/6)

KDA

KDA 220V

KDE

UTAX

KDAU

KDAS

KDKR

1102MN2US0

1102MN4US0

1102MN3NL0

1102MN3UT0

1102MN3AS0

1102MN3AX0

1102MN3KR0

NXW2800064

NXZ Next

NXX2800227

L4F Next

NXY2800013

L462800001

L47 Next

KDE

UTAX

1102N13NL0

1102N13UT0

NY22800219

L4G Next

<U052> Setting the fuser motor control
Set Loop S
Adj Loop S
Loop S Control
Set Loop S Valid
Chk Loop S <------- Deleted

<U031> Checking switches and sensors for paper conveying
Switch 3

1st digit: Middle sensor (MS)
2nd digit: JS eject sensor (JSES)
3rd digit: Registration deflection sensor (RDS) <---- Deleted*
4th digit: Tray full sensor (JSTFS)
5th digit: Eject sensor (ES)

* This deletion may not be noticeable.

(The third digit is always displayed as 0.)

Service Bulletin Ref. No. 2MN-0005 (C241)

<Date>September 12, 2012

7. Change of the maintenance mode (U031/U052) due to disuse of the REGIST LOOP sensor

Serial Nos. of the Affected Machines

FS-C8650DN

FS-C8600DN

KYOCERA Document Solutions Europe

Technical Customer Service Division (TCSD)