Kyocera FS-C8020MFP SERVICEBULLETINS 2KZ 0013 B249 2

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Service Bulletin Ref. No.

Subject

(Revised Issue 2)

(Page.1/2)

2KZ-0013 (B249)

<Date> June 18, 2012

(-->) Measures against the Color Dots/Vertical Lines

(Change of the Drum)

Model

This time, the description with (-->) was revised from the previous information.
<Number of changes: 4> The descriptions were corrected and added according to the new content of the

FS-C8020MFP, FS-C8025MFP

phenomenon (vertical lines).

Topic

(-->) The following change was made since the color dots might appear as trace of the electric leakage, or the

vertical lines in length of 2 to 3 mm caused by the toner adhesion after electric leakage of the drum might appear in
the high temperature and high humidity environment.

Content of Changes

The photo-conductive treatment for the drum was changed (rollout from other models).

(-->)

[Example of the color dots] [Example of the vertical lines]

302K093010

1

302K09K010

2

Old Part

No.

2K093010

2K09K010

No.

KMC’s Classification Entire Stock Rework In-Field modification at next visit

Field Measure:

Please replace the DK-895 (No.1, 2) with the new type (-->) when the abnormal image caused by trace of the
electric leakage (color dots or vertical thin lines in length approx. 2 to 3 mm) appears.
Serial Nos. of the Affected Machines: Please refer to the serial number tables (Page 2).

Color dots

New Part

No.

302K093011

2K093011

302K09K011

2K09K011

Description

DK-895 1 1 X O Except KMKR

DK-895(KR) 1 1 X O For KMKR

In-Field modification by case No modification necessary

Vertical lines

ty

Old New Old New

lity

Paper
feeding
direction

Remarks

KYOCERA Document Solutions Europe

Technical Customer Service Division (TCSD)

Service Bulletin Ref. No.

(Revised Issue 2)

(Page.2/2)

2KZ-0013 (B249)

<Date> June 18, 2012

Serial Nos. of the Affected Machines

FS-C8025MFP

KDJ KDA120V KDE KDAU UTAX/TA KDA CS KDBR KDHK

1102K09JP0 1102K02US0 1102K03NL0 1102K03AS0 1102K03UT0 1102K02CS0 1102K02BR0 1102K03HK0

Q711800914 Q721801210 Q731704878 Q741800445 N6U1801561 Next Prod. Next Prod. NAC1800061

KDA 220V KDKR KDTW KDID KDSG KDTH KDCN KDA GSA

1102K04US0 1102K03KR0 1102K0TTW0 1102K03ND0 1102K03SG0 1102K03TH0 1102K03KS0 1102K02US1

NextPdct NCV1800541 NCW1800092 NFP1X00026 NFQ1800061 NFR1800044 NG71800331 Next Production

Olivetti Philcopy

1102K03LV0 1102K04PH0

NJM1800501 NM81800001

FS-8020MFP

KDJ KDA 120V KDE KDAU UTAX/TA ~1 KDA CS KDBR KDHK

1102KZ9JP0 1102KZ2US0 1102KZ3NL0 1102KZ3AS0 1102KZ3UT0 1102KZ2CS0 1102KZ2BR0 1102KZ3HK0

Q6W1702996 Q6X1Y01433 Q6Y1706359 Q6Z1900711 N6V1702857 NextPdct N8Q1800199 NFS1900135

KDA 220V KDKR KDTW KDID KDSG KDTH KDCN KDA GSA

1102KZ4US0 1102KZ3KR0 1102KZTTW0 1102KZ3ND0 1102KZ3SG0 1102KZ3TH0 1102KZ3KS0 1102KZ2US1

NFW1800124 NCZ1700479 ND11800074 NAH1800071 NFT1Y00199 NAK1900093 NG81700746 1stPdct

Olivetti~2 Philcopy

1102KZ3LV0 1102KZ4PH0

NJN1700518 NMA1900001

~1: UTAX/TA- Serial number of the machine using the old type DRUM (in red) and serial number of the DRUM

MFP S/N DRUM_BK S/N DRUM_Y S/N DRUM_M S/N DRUM_C S/N

N6V1702861 KM1011721482 KM1011721479 KM1011721476 KM1011721473

N6V1702862 KM1011721469 KM1011721464 KM1011721465 KM1011721462
N6V1702863 KM1011722136 KM1011722116 KM1011722132 KM1021722711

N6V1703021 KM1011713107 KM1021722774 KM1021722776 KM1021722778

N6V1703036 KM1021722846 KM1011721756 KM1021722842 KM1021722848

N6V1703171 KM1021723644 KM1011721763 KM1021723648 KM1021723646

~2: Olivetti- Serial number of the MFP using the new DRUM before the change (in blue) and serial number of the Drum unit

MFP S/N DRUM_BK S/N DRUM_Y S/N DRUM_M S/N DRUM_C S/N

NJN1700517 KM1021723509 KM1021723508 KM1011713101 KM1021723514

Serial number of MK (Bar-code No.)

Except

KDKR/KDCN

1702K00UN1 1702K08KR1 1702K08KS0

NJP1800683 NKK Next Prod. NDT1X00584

KDKR KDCN

KYOCERA Document Solutions Europe

Technical Customer Service Division (TCSD)