Service Bulletin
SB Number:
Subject:
SB 2KV-001
Firmware upgrade (Main v002.005/Engine v003.003)
Creation Date: 21/04/2011
Model: FS-C5150DN/5250DN
Content of changes
1 Characters may appear garbled on the maintenance report.
2 Error code F24B may appear when sending PCL data in BW mode.
3 The T7 toner disposal control takes too long until the colour calibration is executed, when turning the machine
ON, under the condition that the Fuser temperature is 50 °C or more.
4 The toner disposal during the drum refresh, has been changed from twice to a single time in order to reduce
the toner disposal during drum refresh. Please note that the drum refresh will still be executed twice, the toner
disposal is not performed during the second drum refresh.
5 The amount of the toner disposal is reduced by half the amount. The aging time has not been changed.
6 The auto colour registration will be performed after 3 or more hours after the last print job, to approve the
adjustment timing.
7 The DDNS (Dynamic domain name server) may not be registered in the DHCP (Dynamic Host Conguration
Protocol).
8 The Kereberos authentication from the MFP may fail when the expiration date of the user account approaches.
9 The C/M/Y coverage may not be set to “0”, when printing in BW.
10 The second line of the Hebrew message may appear in reverse at the operation panel.
11 The logo may appear in black, when printing with the Formtastic application.
12 Error code CF248 may appear.
13 The characters may appear partly garbled when printing CAD les.
14 Umlaut characters may be partly skipped when printing PDF data when using Adobe Reader/Acrobat (9.2.0) in
combination with the PCL-XL driver (KX v5.0.1930).
15 The Code 39 barcode may appear as text on the print-out.
16 The leading edge of the image may shift or the image at the center may be skipped, when printing the image on
the back of the duplex print-out.
17 Lines may appear on the print-out, when printing the same 2 les continuously.
18 Print failure may occur when the data includes Prescribe commands.
19 The data at the left edge may be skipped and the character pith may appear broadened when printing PS data.
20 Print failure may occur, when using the KPDL (Auto) driver.
21 The image may be partly skipped when printing PS data.
22 The PS error may appear and the print-out may be terminated when printing data from Unix.
23 The TIF image may appear twice the size on the print-out.
24 The print speed has been improved.
25 White spots may appear around the characters when printing.
26 The characters may appear overlapped when printing with macro commands.
27 The print speed has been improved.
28 The print-out of PDF les may be interrupted and stop, while the the machine appears to be waiting.
29 The command may appear as text on the print-out.
30 When calling macro data, the system may lock while “Processing” is displayed.
31 The print position may shift when printing.
32 The upper part of the image on the second side of the print-out may be skipped, when printing in duplex.
KMIS Service Department, Kyocera Mita Europe B085 / SB 2KV-001
Page 1 of 2
Service Bulletin
33 The following errors may occur when printing PDF les directly from the machine.
• System error.
• Processing lock-up.
• Error code F030.
34 Error code F000 may appear when printing PS data.
35 Characters may be skipped when printing PCL data.
36 The Big 5 font may not appear on the print-out.
37 Garbled characters may appear on the print-out when the data contains certain types of the PJL (Printer Job
Language).
Firmware
Type Program No. Check SUM Version Status Date Applicable model(s)
ENGINE 2KT_1000003003 F732 003.003 26/01/2011 FS-C5150DN
ENGINE 2KV_1000003003 19E4 003.003 26/01/2011 FS-C5250DN
MAIN 2KV_3F00002005 ---- 002.005 27/01/2011 FS-C5150DN/5250DN
Classication
Field measure When the above mentioned phenomena occur, please upgrade all the rmware to the latest
Entire stock rework
version.
In-eld modication at next visit
In-eld modication by case
X
No modication necessary
KMIS Service Department, Kyocera Mita Europe B085 / SB 2KV-001
Page 2 of 2