Kyocera FS-C5150, FS-C2026, FS-5250, FS-2126MFP ServiceBulletin SQ-0078

No.
Issue Date
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Service TIP
Subject
Model
PHENOMENON:
The print background is completely blue (see Picture_1_Failure_Cyan).
CAUSE:
Lack of high voltage of the MC-roller in the DK 590 / DK-591 for the corresponding color cyan. The HV contact spring in the HV bracket for the corresponding color is stuck or has no contact with the connector at the High Voltage PCB and disables the transfer of power.
ACTION:
By cross-exchange of DK-590C with e.g. DK-590M exclude, that the error moves with the DK. If the error keeps being in the same color blue, check / adjust bow spring for cyan (see Picture_2_Bow-Spring). The upper curve of the bow spring must be positioned above the small plastic fixation. (See Picture_3_Spring_Fixation). To gain access to the bow spring, you have to remove the PCB HIGH VOLTAGE (See Service Manual).
Important: The HV contact springs have to be located correctly aligned on the contact links on the High Voltage PWB. If necessary, adjust, tighten and constantly check them while the installation of the High Voltage PCB (see Picture_4_HV_Contact-Spring).
FS-C5150DN / C5250DN, FS- C2026MFP / C2126MFP
SQ-0078
Full page cyan background
28.04.2011
If the background is yellow or red colored, resp. full face printing Yellow or Magenta, please refer also to Service TIP SQ-0077.
Kyocera Mita TCC / Service Division
SQ-0012
SQ-0012
SQ-0078
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Service TIP
Picture_1_Failure_Cyan
Kyocera Mita TCC / Service Division
SQ-0012
SQ-0012
SQ-0078
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