Kyocera FS-C5100, FS-5200, FS-5300, FS-5400 SERVICEBULLETINS 2HN 016

Service Bulletin

SB Number:

Subject:

SB 2HN-016

Firmware upgrade (Main v.007.008 and Engine v.011.001)

Creation Date: 24/08/2011

Model: FS-C5100DN/5200DN/5300DN

Contents of changes

1 The operation panel may be locked and the network connection may fail, after setting the time-zone to the

Brazilian setting at the Command Center.

2 The digital “Digital Dot Coverage” label at the service status page has been changed to “Print Coverage”.

• The coverage is converted with the area image ratio based on the current dot number
data, and the accuracy of the reference value of the toner consumption is improved.

• The Digital Dot Coverage data is reset because the calculation method has been changed after

upgrading the rmware.

3 The colour registration may not be adjusted, after performing Auto colour registration adjustment.

4 Error code CF248/46F may occur.

5 The logo mark area may appear in black when printing from Formtastic.

6 The PCL XL error may occur when printing PDF les in combination with the option NIC made by SEH.

7 The ARP table may be rewritten due to corrupt data.

8 The E-mail sending time may appear incorrect when sending the E-mail from the machine by SMTP.

9 Macro print failure containing the Carbon Copy command may occur as follows:

1. The paper cassette may not be switched.

2. The image may appear in monochrome, unless image data other than overlay images exist.

10 Error code CF248 may occur, when printing PCL data.

11 Black streaks or black bands may appear on the print-out.

12 The image may appear garbled on the print-out, due to incorrect processing of PCL commands in combination

with the generic Win98 driver.

13 The timing to print data using Prescribe macro’s, has been improved.

14 The gradation in images may decrease when printing PDF data in KPDL mode.

15 Error code CF248/46F may occur.

16 The print-out may take a long time when printing PowerPoint data.

17 Part of lled images may be skipped when printing PDF data in combination with the KPDL mini driver.

18 The image may appear abnormal when printing PostScript CAD data.

19 Error code CF248 may occur when printing Filemaker Pro data.

20 Characters and part of the ruled lines may be skipped when printing forms.

21 A PCLXL error may occur when the print job contains more than 5000 characters. Therefore the limit has been

set to 16.384 characters.

22 The image may appear abnormal, when printing from Illustrator CS3 on Mac computers.

23 Big5 fonts stored on CF cards may be skipped on the print-out.

24 The logo may be skipped when printing the second sheet.

25 Characters may be skipped when printing PCL data.

26 PostScript data may not appear on the print-out

27 The image may appear partly in black when printing PCL macro data.

28 Frame borders and ruled lines may be skipped when printing PCL forms.

KMIS Service Department, Kyocera Mita Europe B245 / SB 2HN-016

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Service Bulletin

29 Error code CF248/46F may occur, when printing data from MAC computers.

30 A KPDL error may occur when printing.

31 Frame borders may appear incorrectly on the print-out of PostScript forms.

32 A system error may occur, when printing PDF data directly from the machine.

33 A part of the fonts may not appear correctly on the print-out.

34 Incorrect fonts may appear outside the print area, when printing SAP data.

35 Prescribe data that uses fonts stored on CF cards, may not be printed.

36 The HP-GL RF (Raster ll) may appear abnormal on the print-out.

37 Error code CF248 may occur, when printing PDF data with JBIG2 compression directly.

38 The emulation may switch and PCL macro’s in the RAM memory may be deleted, when printing by KPDL.

39 Print failure may occur, when out-putting les on KYOmulticode CF cards.

40 The paper source may be automatically switched when the paper cassette is empty, after setting a xed paper

cassette.

41 The front and back image may not be correctly designated, when printing in duplex mode by using a

PCL command.

42 The character spacing may appear incorrect when printing macro data.

43 Incorrect images may appear when printing macro data.

44 Characters may be skipped when printing data containing SCPI commands.

45 Characters may be skipped on the print-out, when printing PDF data directly from the machine.

46 The print position on the second sheet may appear shifted to the right.

Firmware

Type Program No. Check SUM Version Status Date Applicable model(s)

MAIN 2K8_3000004005 ---- 007.008 16/05/2011 FS-C5100DN/5200DN/5300DN

ENGINE 2HN_1000011001 bfdd 011.001 14/04/2011 FS-C5300DN

ENGINE 2HM_1000011001 96a8 011.001 14/04/2011 FS-C5200DN

ENGINE 2HL_1000011001 fade 011.001 14/04/2011 FS-C5100DN

Classication

Field measure Please upgrade the rmware to the latest version to implement the above mentioned changes.

Entire stock rework

In-eld modication at next visit

In-eld modication by case

X

No modication necessary

KMIS Service Department, Kyocera Mita Europe B245 / SB 2HN-016

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