Service Bulletin
SB Number:
Subject:
SB 2K8-003
Paper jams at the Fuser section
Creation Date: 06/12/2011
Model: FS-C5100DN/5200DN/5300DN/5350DN
Phenomenon Paper jams may occur at the Fuser section.
Cause Toner fused at the Fuser section may adhere to the Exit pulleys at the Fuser section.
Therefore the paper may adhere to the toner on the Exit pulleys, resulting in the above
mentioned phenomenon.
Solution The material of the pulleys has been changed to a type where the toner should not adhere to
easily.
Material: Changed from Nylon (by Asahi Kasei Chemicals) to PFA (by Starlite)
Affected pulleys: 3 pulleys at the Fuser section have been changed. The remaining 2 pulleys
have NOT been changed.
Fuser unit
Old condition New condition
Old condition New condition
KMIS Service Department, Kyocera Mita Europe B407 / SB 2K8-003
Page 1 of 2
Parts
Service Bulletin
No. Old Parts
No.
1 302HL93150
2HL93150
2 302HN93070
2HN93070
3 302K893020
2K893020
4 302F325070
2F325070
5 ---------- 302F926070
Classication
Field measure When the above mentioned phenomenon occurs, please replace the Fuser unit or the Pulleys with
Serial numbers of affected machines
New Parts
No.
302HL93151
2HL93151
302HN93071
2HN93071
302K893021
2K893021
302F325070
2F325070
2F926070
Entire stock rework
the latest type.
Description Q’TY Interchange-
ability
Old New Old New
FK-540(E) 1 1 X O FS-C5100DN
FK-560(E) 1 1 X O FS-C5200DN/5300DN
FK-580(E) 1 1 X O FS-C5350DN
+PULLEY EXIT 5 2 - O FS-C5100DN/5200DN/
+PULLEY EXIT PFA - 3 - O FS-C5100DN/5200DN/
In-eld modication at next visit
In-eld modication by case
X
Applicable model(s)
5300DN/5350DN
5300DN/5350DN
No modication necessary
Type Serial number
FS-C5350DN October 2011 production
FS-C5100DN/5200DN/5300DN November 2011 production
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe B407 / SB 2K8-003
Page 2 of 2