Kyocera FS-C5100, FS-5200, FS-5300, FS-5400 SERVICEBULLETINS 2HN 012

Service Bulletin

SB Number:

Subject:

SB 2HN-012

Firmware upgrade (error code SC6000)

Creation Date: 16/02/2010

Model: FS-C5100DN/5200DN/5300DN

Phenomenon

Error code SC6000 (fuser thermostat break failure) may be improperly detected in high temperature environments,
when the machine recovers from sleep mode due to print data reception.

Firmware

Type Program No. Check SUM Version Status Date Applicable model

SYSTEM 2HN_3000006003 27e2 006.003 30/10/2009 FS-C5100DN/5200DN/5300DN

ENGINE 2HL_1000008002 5cf8 008.002 17/12/2009 FS-C5100DN

ENGINE 2HM_1000008002 7553 008.002 17/12/2009 FS-C5200DN

ENGINE 2HN_1000008002 895d 008.002 17/12/2009 FS-C5300DN

Classication

Field measure When the above mentioned phenomenon occurs, please upgrade the rmware to the latest

Serial numbers of affected machines

Type Serial number

FS-C5100DN XEU0130771

FS-C5200DN XEV0114017

FS-C5300DN XEW0115254

Machines produced after the above mentioned serial numbers, should not have the above mentioned phenomenon.

Entire stock rework

version.

In-eld modication at next visit

In-eld modication by case

No modication necessary

KMIS Service Department, Kyocera Mita Europe A020 / SB 2HN-012

Page 1 of 1