This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
•This device may not cause harmful interference.
•This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interfere nce
in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved b y the manufacturer fo r
compliance could void the user’s authority to operate the equipment.
Shielded circular cable should be used for interfacing with the computer.
Precautions for Use
Any modification without prior permission may cause harmful interference.
If any modification/change is introduced to this equipment without prior
permission, the manufacturer cannot guarantee compliance with FCC
rules. To use equipment which does not comply with FCC rules is
prohibited.
OPERATION GUIDEiii
Page 6
Legal and Safety Information
Interface connectors
Safety information
IMPORTANT: Ensure the printer is powered off before connecting or
disconnecting an interface cable to the printer.
IMPORTANT: For protection against static discharge which may be
applied to the printer's internal electronics through the interface
connector(s), keep any interface connector which is not in use capped
using the protective cap supplied.
NOTE: Use shielded interface cable.
Laser safety
This printer is certified as a Class 1 laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation
Performance Standard according to Radiation Control for Health and
Safety Act of 1968. This means that the printer does not produce
hazardous laser radiation. Since radiation emitted inside the printer is
completely confined within protective housings and external covers, the
laser beam cannot escape from the printer during any phase of user
operation.
Laser notice
This printer is certified in the U.S. to conform to the requirements of DHHS
21 CFR, Chapter I, Subchapter for Class I (1) laser products, and
elsewhere is certified as a Class I laser product conforming to the
requirements of IEC 825.
DANGER: CLASS 3B INVISIBLE LASER RADIATION WHEN
OPEN. AVOID DIRECT EXPOSURE TO BEAM.
CAUTION: Use of controls or adjustments or performance of procedures
other than those specified herein may result in hazardous radiation
exposure.
ivOPERATION GUIDE
Page 7
Label on the printer’s rear panel
European/
Asian/Pacific
countries
U.S.A./Canada
Legal and Safety Information
Caution Labels
Label inside the printer
(Laser radiation warning)
NOTE: Do not remove these labels.
CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food
and Drug Administration implemented regulations for laser products on
August 2, 1976. These regulations apply to laser products manufactured
after August 1, 1976. Compliance is mandatory for products marketed in
the United States. A label indicating compliance with the CDRH regulations
must be attached to laser products marketed in the United States.
Label inside the rear
OPERATION GUIDEv
Page 8
Legal and Safety Information
Ozone Concentration
IMPORTANT SAFEGUARDS
The printers generate ozone gas (O3) which may concentrate in the place
of installation and cause an unpleasant smell. To minimize concentration
of ozone gas to less than 0.1 ppm, we recommend the printer is not located
in a confined area where ventilation may be blocked.
1Read all of these instructions and save these instructions for later
use.
2Unplug this product from the wall outlet before cleaning.
3Do not use this product near water.
4Do not place this product on an unstable cart, stand, or table. The
product may fall, causing serious damage to the product.
5Slots and openings in the cabinet and the back are provided for
ventilation to ensure reliable operation of the product and to protect it
from overheating, these openings must not be blocked or covered.
The openings should never be blocked by placing the product on a
bed, sofa, rug, or other similar surface. This product should never be
placed near or over a radiator or heat register. This product should
not be placed in a built-in installation unless proper ventilation is
provided.
6This product is equipped with a 3-wire grounding type plug, a plug
having a third (grounding) pin. This plug will only fit into a groundingtype power outlet. This is a safety feature. If you are unable to insert
the plug into the outlet, contact your electrician to replace your
obsolete outlet. Do not defeat the purpose of the grounding-type
plug.
7Do not allow anything to rest on the power cord. Do not locate this
product where persons will walk on the cord.
8If an extension cord is used with this product, make sure that the tot al
of the ampere ratings on the products plugged into the extension
cord do not exceed the extension cord ampere rating.
9Never push objects of any kind into this product through cabinet slots
as they may touch dangerous voltage point s or short out parts that
could result in a risk of fire or electric shock. Never spill liquid of any
kind on the product.
10 Except as explained elsewhere in the Operation Guide, do not
attempt to service this product yourself. Removing covers may
expose you to dangerous voltage points or other risks. Refer all
servicing in those compartments to a service technician.
11Unplug this product from the wall outlet and refer servicing to
qualified a service technician under the following conditions:
-When the power cord or plug is damaged or frayed.
-If liquid has been spilled into the product.
-If the product has been exposed to rain or water.
viOPERATION GUIDE
Page 9
Legal and Safety Information
-If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are
covered by the operating instructions since improper adjustment
of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to
normal operation.
-If the product has been dropped or the cabinet has been damaged.
Canadian Departme nt of Communications compliance statement
This Class B digital apparatus complies with Canadian ICES-003.
Avis de conformitè aux normes du ministère des
Communications du Canada
Cet appareil numèrique de à la classe B est conforme à la norme NMB-003
du Canada.
ISO 7779
Maschinenlärminformationsverordnung 3. GSGV, 18.01.1991: Der
höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß ISO
7779.
CE Marking Directive
According to Council Directive 89/336/EEC and 73/23/EEC
Manufacturer’s name:Kyocera Mita Corporation, Tamaki Plant
Manufacturer’s address: 704-19 Nojino, Tamaki-Cho, Watarai-Gun,
Declares that the product:
Product name:Page Printer
Model number:FS-720
Conforms to the following product specifications:
-EN 55 022:1998 Class B
-EN 61 000-3-2:2000
-EN 61 000-3-3:1995+A1:2001
-EN 55 024:1998
-EN 60 950:2000
-EN 60 825-1:1994+A1+A2
Mie Ken 519-0497, Japan
OPERATION GUIDEvii
Page 10
Legal and Safety Information
Declaration of Conformity (Australia)
The manufacturer and its merchandising companies retain the following
technical documentation in anticipation of the inspection that may be
conducted by the authorities concerned.
-User’s instruction that conforms to the applicable specifications.
-Technical drawings.
-Descriptions of the procedures that guarantee the conformity.
Mie-Ken 519-0497, Japan
Declares that the product:
Product name:Page Printer
Model number:FS-720
Description of device:16 ppm A4 size and utilized plain paper; laser;
dry toner etc.
Conforms to the following product specifications:
-AS/NZS 3548: 1995 (EN 55 022:1994 Class B)
-IEC60950 (EN 60 950:2000)
-IEC60825-1 (EN 60 825-1:1994+A1+A2)
The manufacturer and its merchandising companies retain the following
technical documentation in anticipation of the inspection that may be
conducted by the authorities concerned.
-User’s instruction that conforms to the applicable specifications.
-Technical drawings.
-Descriptions of the procedures that guarantee the conformity.
-Other technical information.
Kyocera Mita Australia Pty., Ltd.
6-10 Talavera Road, North Ryde, NSW, 2113,
Australia
Phone: +61 2-9888-9999
Fax: +61 2-9888-9588
viiiOPERATION GUIDE
Page 11
Declaration of Conformity (U.S.A.)
Model Number:Laser Printer FS-720
Trade Name:Kyocera
Responsible Party:Kyocera Mita America Inc.
Address:225 Sand Road PO Box 40008 Fairfield,
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
The manufacturer and its merchandising companies retain the following
technical documentation in anticipation of the inspection that may be
conducted by the authorities concerned.
Legal and Safety Information
New Jersey 07004-0008, U.S.A.
Mie-Ken 519-0497, Japan
Disclaimer
-User’s instruction that conforms to the applicable specifications.
-Technical drawings.
-Descriptions of the procedures that guarantee the conformity.
-Other technical information.
Kyocera Mita America Inc.
We shall have no liability or responsibility to customers or any other person
or entity with respect to any liability, loss or damage caused or alleged to
be caused directly or indirectly by equipment sold or furn ish e d by us ,
including but not limited to, any interruption of se rvice, loss of business or
anticipatory profits, or consequential damages resulting from the use or
operation of the equipment or software.
OPERATION GUIDEix
Page 12
Legal and Safety Information
Energy Star Program
As an ENERGY STAR Partner, we have determined that this product
meets the ENERGY STAR guidelines for energy efficiency.
The basic objective of the ENERGY STAR Program is to reduce
environmental pollution by encouraging the manufacture and sale of
equipment that uses energy more efficiently.
This printer is equipped with a sleep timer function that conforms with the
standards of the ENERGY STAR Program. This function makes it possible
to reduce the amount of electrical power consumed by the printer. For
maximum power savings, turn off the printer's power supply when not
using the printer for extended periods of time.
For details on the sleep timer function and printer power consumption,
refer to the CD-ROM instruction manual provided with the printer.
Initial Sleep Mode SettingPower Consumption in Sleep Mode
5 minutes (15 minutes)
( ): ENERGY STAR program guideline
4.2W (20W) [220 to 240V, 50Hz/60Hz]
3.8W (20W) [120V, 60Hz]
Group for Energy Efficient Appliances (GEEA)
The goal of GEEA is efficient use of energy. This product has a highefficiency profile and meets the criteria for receiving the GEEA-Label.
Initial Sleep Mode SettingPower Consumption in Sleep Mode
5 minutes (15 minutes)
( ): GEEA criteria
4.2W (10W) [220 to 240V, 50Hz/60Hz]
3.8W (10W) [120V, 60Hz]
Regarding Trade Names
ENERGY STAR is a U.S. registered mark. All other brand and product
names are registered trademarks or trademarks of their respective
companies.
xOPERATION GUIDE
Page 13
1Machine Overview
Top Cover
Indicators
Cancel KeyGo Key
Output Tray
Rear Cover
Paper Stopper
Manual Feed Tray
OPERATION GUIDE1
Power Switch
USB InterfacePaper Cassette
Power Cord
Page 14
Machine Overview
Indicators
There are two indicators located on the top right of the printer. The
indicators are used to identify the status of the printer at any time. To
identify the printer status, check the indicators on the printer and then refer
to the table below.
Ready Indicator (green)
Indicator Action
LitXXX
Attention
Indicator
(red)
Fast
Flashing
Slow
Flashing
Off
Key Status
GoPress momentarilySwitches On-line / Off-line
CancelPress momentarilyStops the audible alarm
LitFast
Flashing
X
Warm Up
XXX
On-line / ReadyOff-lineData ProcessingPower is OffSleeping
Slow
Flashing
X
OffVery Slow
Cover Open,
Toner Container
Empty, Developer
Unit or
Drum Unit missing
Paper Jam or
Waiting for Jam
Reset
Paper empty or
Paper Cassette is
not installed
(during printing)
Flashing
XX
XX
X
NOTE: For other combinations of the two indicators, call for service.
A pop-up message on the PC will provide more detailed information about
printer status.
KeyOperationFunction
Press for 1 second or moreCancels the data from the PC
-A4, B5 (JIS), A5, Letter,
Legal, Folio, Oficio II,
Executive, B5 (ISO),
Envelope C5, and 16K
2
The following table summarizes the basic paper specifications:
ItemSpecification
WeightCassette: 60 - 105 g/m
Manual Feed Tray: 60 - 163 g/m
Thickness0.086 to 0.110mm (3.4 to 4.3 mils)
Dimensional Accuracy±0.7 mm (±0.0276 inches)
Squareness of Corners90° ±0.2°
Moisture Content4% to 6%
Direction of GrainLong grain
Pulp Content80% or more
NOTE: For further information about the sizes and types of media that
can be used, refer to Specifications, on page 29.
2
(16 to 28 lb/ream)
2
(16 to 43 lb/ream)
OPERATION GUIDE3
Page 16
Loading Paper
Prepare the Paper
Loading Paper into a Cassette
After removing paper from the
packaging, fan through the sheets
to separate them prior to loading.
If using paper that has been
folded or is curled, straighten it
prior to loading. Failure to do so
may result in a paper jam.
IMPORTANT: Ensure paper is not stapled and clips are removed.
Pull the cassette completely out of
1
the printer.
IMPORTANT: When pulling the
cassette out of the printer, ensure
it is supported and does not fall
out.
Press the release button and
2
adjust the paper length guide to
the paper size required.
Adjust the position of the width
3
guides located on the left and right
sides of the paper cassette. Press
the release button on the left
guide and slide the guides to the
paper size required.
NOTE: The paper sizes are marked on the cassette.
4OPERATION GUIDE
Page 17
If using Folio or Oficio II paper,
remove the green stopper
the paper length guide and fix into
position on the paper length guide
d. Pull the paper length guide
towards the rear until it stops.
Load the paper in the cassette.
4
IMPORTANT: Always adjust the
paper length and width guides
before loading paper to avoid
skewed paper feed and/or a
paper jam.
Do not load paper above the
triangle mark located on the width
guide.
Loading Paper
c from
Ensure the side to be printed is
facing down and the paper is not
folded, curled, or damaged.
Push the cassette back into the
5
printer until it stops.
OPERATION GUIDE5
Page 18
Loading Paper
Manual Feed Tray
Paper placed on the Manual Feed Tray is automatically fed and overrides
the paper cassette.
Pull out the cassette to access the
1
Manual Feed Tray.
Pull the Manual Feed Tray up and
2
out.
Pull out the front of the Manual
3
Feed Tray.
Push the cassette back into the
4
printer.
6OPERATION GUIDE
Page 19
Adjust the paper width guides and
5
slide the paper into the tray as far
as it will go. The side to be printed
should be face up.
Ensure the paper width guides
are flush against the edge of the
paper.
Envelopes should be fed in the
face-up position, right edge first.
IMPORTANT: Load one sheet or
envelope at a time.
Loading Paper
NOTE: Prior to purchasing envelopes, pr int a sample to check quality
Start printing after loading the Manual Feed Tray.
After use, move the width guides fully outwards and close the Manual Feed
6
Tray.
NOTE: For further information about the sizes and types of media that
can be used, refer to Specifications on page 29.
OPERATION GUIDE7
Page 20
Loading Paper
8OPERATION GUIDE
Page 21
USB Interface
3Connections
Power Switch
Power Cord
Connector
Power Cord
Connecting to USB Interface
Connect the USB cable (not
1
included) to the USB Interface
Connector.
NOTE: Use a USB cable with a rectangular Type A plug and a square
Type B plug. The USB cable should be shielded and no longer than 5
meters (16 feet) long.
Connect the other end of the USB cable to the computer’s USB interface
2
connector.
OPERATION GUIDE9
Page 22
Connections
Connecting to Power
Install the printer close to an AC wall outlet. If an extension cord is used,
the total length of the power cord plus extension should be 5 meters (16
feet) or less.
NOTE: Ensure the printer’s power switch is off. Only use the power cord
supplied with the printer.
Connect the power cord to the
1
Power Cord Connector at the rear
of the printer.
Connect the other end of the power cord to a power outlet.
2
Press the Power Switch to On
3
( | ).
The printer begins to warm up.
IMPORTANT: If you install the Toner Container and switch on the power,
the two indicators will start fast flashing. When the printer is first switched
on after toner installation, there will be a delay of approximately 15 minutes
before the printer gets ready to print. Once the Ready indicator lights,
printer installation is complete.
10OPERATION GUIDE
Page 23
4Loading Sof tware
Ensure the printer is plugged in and conne cted to the computer’s USB port
before installing software from the CD-ROM.
Switch on the PC and activate Windows.
1
NOTE: If the Welcome to the Found New Hardware Wizard dia log box
displays, select Cancel.
Insert the CD-ROM (Kyocera FS-720 Library) into the CD-ROM drive.
2
The installation program launches
3
and the License Agreement
Notice displays.
Select Accept to proceed.
NOTE: If the installation program fails to launch, use Windows Explorer
to access the CD-ROM and select Setup.exe.
Select Install Printer Software and
4
follow the on-screen instructions
to install the printer.
When the Additional Components
5
screen displays, select Next to
install the components required.
OPERATION GUIDE11
Page 24
Loading Software
Configuration Tool
When the files have finished
6
copying and the completed
message displays, select Finish to
complete the installation.
When the Printer Software Installation is complete, the Configuration Tool
window displays. The Configuration Tool enables you to customize the
printer settings to meet your own requirements.
Select the Buzzer On option to
1
enable a buzzer sound when an
error occurs.
Using the arrows, select the
2
period of time the printer remains
idle before entering Sleep mode.
Use the Details option to set up
the Sleep option.
Select Print Status Page to test
3
the printer.
Select OK to save the settings and exit.
4
12OPERATION GUIDE
Page 25
Status Monitor
Preference
Loading Software
The Status Monitor is an
additional tool which enables you
to monitor and manage printer
activity. To display the Status Monitor on the desktop, right click
on the printer icon in the Windows
task bar and select Show status monitor. The Status Monitor
displays.
If you do not wish to display the Status Monitor, select Hide status monitor
from the menu.
Use the Preference option to set up the Status Monitor.
Select to enable status
monitoring.
Select the event which you
would like notification
about.
A sound file can be
selected if you require an
audible notification.
Displays a larger sized
window for the Status Monitor.
Enables the Status Monitor
to display in front of other
active windows.
Uses a fade effect when
displaying the Status
Monitor.
Displays the Status Monitor
as a transparent window
(Windows 2000 and
Windows XP only).
Choose between 3
different background
effects for the Status
Monitor window.
OPERATION GUIDE13
Page 26
Loading Software
14OPERATION GUIDE
Page 27
5Printing
Copies
Use to select the number of prints
required. If sets are required,
select Collate.
Layout
Use to select N-Up to print up to
25 images on one sheet. Scaling
can also be selected to enlarge or
reduce the images between 20%
and 500%.
Imaging
Use to select the Print Quality and
Color Mode required. Use Custom
print quality to select EcoPrint
mode. Using EcoPrint mode
produces a lighter density output
to increase the life of the toner
container.
Media
Use these options to select the page
size, print size, media source and
type. Enter a custom paper size
using Custom Paper.
Orientation
Use to select the output orientation.
Effects
Use to select and
edit watermarks.
Printing a Document
Ensure the paper required is loaded in the printer.
1
From the application File menu, select Print. The Print dialog box displays.
2
Select the drop down list of printer names. All the printers installed are
3
listed. Select the FS-720.
Select the options required and enter the number of copies. Sele ct Collate
4
and Manual Duplex as required.
Select OK to start printing.
OPERATION GUIDE15
Page 28
Printing
Manual Duplex
1
Use Manual Duplex if you require printing on both sides of the pa per. The
even pages are printed first and then reloaded to print the odd pages. An
instruction sheet is available to assist with loading the sheets in the correct
orientation and order.
NOTE: Ensure Print Instructions is selected to receive the instruction
sheet. Continue to use the sheet until you are familiar with this feature.
Ensure Cassette 1 is selected as
the Media Source in the print
Properties dialog box.
Select Print on Both Sides
2
(Manual Duplex).
Select Gutter Settings and enter
the value required for each edge.
Gutter width range: 5.00 to 25.4
mm (0.20 to 1.00 inch). Select
Reduce Image to fit as required.
Use the Duplex Details option to
select Flip on Long Edge for
binding on the long edge or Flip on Short Edge for binding on the short
edge. Select Print Instruction Page to receive the reloading instructions.
Select OK to return to the Print dialog box and select OK to start printing.
3
A Manual Duplex instruction message box displays.
Remove all the even pages
4
(including the instruction sheet)
from the output tray and load them
into the paper cassette, with the
instruction sheet facing up and
the arrows pointing toward the
printer.
NOTE: Nothing will be printed on the instruction sheet.
Select OK on the Manual Duplex instruction message box. All the odd
5
pages will be printed.
16OPERATION GUIDE
Page 29
6Maintenance
Cleaning Tasks
The printer should be cleaned on a regular
basis to ensure optimum performance. Use
a clean, lint free cloth to clean dust and dirt
from the printer.
Toner Container
The toner container requires replacing when
empty. A starter toner container provides
approximately 3000 prints. A full toner
container is offered in two yield types, 2000
or 6000 pages (at 5% coverage).
Developer Unit
The developer unit should be removed to
allow for cleaning tasks every time the toner
container is replaced.
Maintenance task instructions are provided on the following pages.
Drum Unit
The drum unit should be removed to allow
for printer cleaning tasks. The charger wire
should be cleaned using the Charger Cleaner knob every time the toner container
is replaced.
OPERATION GUIDE17
Page 30
Maintenance
Toner Container
1
2
To replace the Toner Container use the instructions below.
CAUTION: Do not attempt to inci nerate the Toner Container. Dangerous
sparks may cause burns. Do not attempt to force open or destroy the Toner
Container.
Open the Top Cover.
Turn Lock Lever A to the unlock
position, push Lock Lever B to the
right and pull out the Toner Container.
B
Place the used Toner Container in
the plastic bag provided for
disposal.
Remove the packaging from the
3
new Toner Container.
Shake the container horizontally
to distribute the toner evenly.
Remove the label from the Toner
Container.
Install the new Toner Container in
4
the printer. Push firmly on the top
of the container at the positions
marked PUSH HERE, until you
hear a click.
Turn Lock Lever A to the lock
position and close the Top Cover.
A
A
18OPERATION GUIDE
Page 31
Cleaning the Printer
To avoid print quality problems, the interior of the printer mu st be cleaned
with every Toner Container replacement.
Open the Top Cover.
1
Lift the Developer Unit together
2
with the Toner Container out of
the printer.
Maintenance
Using the green handles lift the
3
Drum Unit out of the machine.
NOTE: The Drum Unit is sensitive to light. Never expose the Drum Unit
to light for more than five minutes.
Place the Drum Unit flat on a
4
clean, level surface.
IMPORTANT: Do not place the
Drum Unit on end.
OPERATION GUIDE19
Page 32
Maintenance
Use a clean, lint free cloth to clean
5
dust and dirt away from the metal
Registration Roller (metal)
IMPORTANT: Take care not to
touch the Transfer Roller (black)
d during cleaning.
Slide the Charger Cleaner knob
6
(green) back and forth 2 or 3 times
to clean the charger wire, then
return it to its original position.
c.
d
c
When cleaning is complete, return
7
the Drum Unit to its position,
aligning the guides at both ends
with the slots in the printer.
Insert the Developer Unit together
8
with the Toner Container, back
into the machine.
Close the Top Cover.
20OPERATION GUIDE
Page 33
Prolonged Non-Use and Moving the Printer
Prolonged Non-use
If you ever leave the printer unused for a long period of time, remove the
power cord from the wall outlet.
We recommend you consult with your dealer about the additional actions
you should take to avoid possible damage that may occur when the printer
is used next time.
Moving the Printer
When you move the printer:
-Move it gently.
-Keep it as level as possible to avoid spilling toner inside the printer.
-Be sure to consult a service technician before attempting longdistance transportation of the printer.
WARNING: If you ship the printer, remove and pack the developer
unit and drum unit in a plastic bag and ship them separately from the
printer.
Maintenance
OPERATION GUIDE21
Page 34
Maintenance
22OPERATION GUIDE
Page 35
General Guide
SymptomCheck ItemsCorrective Action
7Troubleshooting
There are a number of printer problems which can be corrected by a user.
Use the table below to identify a problem and perform the corr ective action.
The printer will not print from
the computer
Print quality is poorRefer to page 24 for
Paper is jammedRefer to page 24 for
The indicators are off and the
fan is not working
If the problem persists or cannot be corrected, please contact your Service
Technician.
Check the indicatorsUsing the information on page
2 check if an error has
occurred and clear the error.
Check the indicators display in
a recognised combination,
refer to page 2 for further
information.
Check the power cableConnect both ends of the
Check the power switch is in
the On (I) position.
Turn the power switch Off (O)
and then On (|) again. Submit
the print job again.
information.
information on jam clearance.
power cable securely. Try
replacing the power cable.
Refer to page 9 for information.
Refer to page 10 for
information.
OPERATION GUIDE23
Page 36
Troubleshooting
Print Quality Problems
The table below describes potential print quality problems and the
corrective action for each problem.
Printed ResultsCorrective Action
All black pagesContact your Service Technician.
Dropouts, horizontal streaks or
stray dots
Black or white vertical streaksCheck the toner container and if
Faint or blurred printingCheck the toner container and if
Gray backgroundCheck the toner container and if
Dirt on the top edge or back of the
paper
Clean the charger wire, refer to page
20 for information.
necessary replace. Refer to page 18
for information.
Clean the charger wire, refer to page 20 for information.
Check the charger cleaner knob is in
its original position. Refer to page 20
for information.
necessary replace. Refer to page 18
for information.
Clean the charger wire, refer to page 20 for information.
necessary replace. Refer to page 18
for information.
Check the developer unit and drum
unit are installed correctly. Refer to
page 20 for information.
Check the registration roller is not
soiled with toner. Refer to page 20 for
information.
Paper Jams
The printer will stop when a paper jam occurs in the printer or if paper is
misfed. The printer will go offline and the Attention Indicator will fast flash.
Follow the instructions provided here to clear the jam. If paper jams occur
frequently, try using a different type of paper, replace the paper using a
new ream, or turn the paper over. Also, look for tiny pieces of paper which
may have been left in the printer.
If the problem persists, contact your local Service Technician for
assistance.
24OPERATION GUIDE
Page 37
Output Tray and Rear Cover
If paper is not completely ejected
1
into the Output Tray, open the
Rear Cover and remove the
jammed paper by pulling it out.
Open and close the Top Cover to clear the error.
2
The printer warms up and resumes printing.
Paper Cassette
Pull out the cassette.
1
Troubleshooting
Remove any partially fed paper.
2
Check to see if paper is loaded
correctly. If not, reload the paper.
Push the cassette back in firmly.
3
Open and close the Top Cover to
clear the error.
The printer warms up and
resumes printing.
OPERATION GUIDE25
Page 38
Troubleshooting
Manual Feed T ray
Remove the paper from the
1
Manual Feed Tray.
IMPORTANT: Do not try to
remove paper that has already
been partially fed, proceed to step
2.
Open the top cover and lift the
2
Developer Unit together with the
Toner Container out of the printer.
Using the green handles lift the
3
Drum Unit out of the machine.
NOTE: The Drum Unit is
sensitive to light. Never expose
the Drum Unit to light for more
than five minutes.
If the jammed paper appears to be
4
pinched by rollers, remove the
paper in the same direction as it is
travelling through the machine.
If it has not been fed as far as the
metal registration roller, remove
the paper from the Manual Feed
Tray side.
26OPERATION GUIDE
Page 39
Return the Drum Unit to its
5
position, aligning the guides at
both ends with the slots in the
printer.
Insert the Developer Unit together
6
with the Toner Container, back
into the machine.
Close the Top Cover.
Reload the Manual Feed Tray.
7
Troubleshooting
Printer
1
2
The printer warms up and
resumes printing.
Open the top cover and lift the
Developer Unit together with the
Toner Container out of the printer.
Using the green handles lift the
Drum Unit out of the machine.
NOTE: The Drum Unit is
sensitive to light. Never expose
the Drum Unit to light for more
than five minutes.
OPERATION GUIDE27
Page 40
Troubleshooting
Remove the paper from the
3
printer.
NOTE: If the jammed paper appea rs to be pinched by rollers, remove the
paper in the same direction as it is travelling through the machine.
Return the Drum Unit to its
4
position, aligning the guides at
both ends with the slots in the
printer.
Insert the Developer Unit together
5
with the Toner Container, back
into the machine.
Close the Top Cover.
The printer warms up and
resumes printing.
28OPERATION GUIDE
Page 41
8Specifications
NOTE: Specifications are subject to change without notice.
ItemDescription
Printing MethodElectrophotography using laser scan
Printing SpeedA4 16 pages per minute / Letter 17 pages per minute
Paper Sizes
Envelope #10, Envelope #9, Envelope Monarch, Envelope #6,
Envelope C5, Envelope DL, 16K, Other 70 x 148 to 216 x 356
mm (2.8 x 5.8" to 8.5 x 14")
Paper Types
-CassettePlain paper, recycled paper, thick paper 60 to 105 g/m
(16 to 28 lbs)
-Manual Feed TrayPlain paper, recycled paper, thick paper 60 to 163 g/m
Paper Feed Source Capacity
-Cassette250 sheets
-Manual Feed Tray1 sheet
Output Tray Capacity100 sheets (face-down)
Warm-up Time15 seconds or less (power on), 11 seconds or less (sleep)
First Print Out11 seconds or less (ready), 21 seconds or less (sleep)
Resolution600 x 600 dpi
Monthly DutyAverage: 1,500 pages Maximum: 12,000 pages
PC Requirements
-Compatible Operating
Systems
-Required ProcessorIntel Pentium 200 MHz or greater
-Required PC MemoryMicrosoft Windows 98SE:16MB or more
(16 to 43 lbs)
Transparency, adhesive backed labels, en ve lo pe s an d po st
cards supported
Microsoft Windows 98SE/Me/2000/XP
Microsoft Windows Me:32MB or more
Microsoft Windows 2000:64MB or more
Microsoft Windows XP:128MB or more