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Measures against Faulty Detection of Cassette Paper Level
(Faulty Detection of Paper Empty)
FS-C8020MFP, FS-C8025MFP, FS-6025MFP, FS-6025MFP/B,
FS-6030MFP, FS-6525MFP, FS-6530MFP, PF-470, PF-471,
(TASKalfa 2550ci, PF-790)*
The material of the lift plate was changed for heat
resistance. (No.5,No.7)
(PC+ABS PC) (*1)
The lift plate was newly set up as service part
(No.5) due to the change 1) above.
Except TASKalfa 2550ci, PF-790
The shape of the actuator (No.8) was changed due
to the change 1) above.
(The new type lift plate is heat-resistant, but less
rigid. It may bend and fail to detect paper full.
Therefore, it was changed as above.) (*2)
FS-6025MFP, FS-6025MFP/B, FS-6030MFP,
FS-6525MFP, FS-6530MFP,
PF-470, PF-471, PF-790
The lift plate deforms and the remaining
paper sensing range for [Low] may be
shifted which causes misdetection of
[Empty]
Service Bulletin Ref. No. 2K3-0034 (C113)
<Date> May 18, 2012
*TASKalfa 2550ci and PF-790: Changed for common use of the part
Installation target models of PF-470/PF-471: FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8020MFP,
FS-C8025MFP, FS-6525MFP, FS-6530MFP
PF-790: TASKalfa 2550ci)
Topic
The cassette lift plate might be deformed by deterioration and accordingly the paper position might be lowered if the
conditions below are met (especially for the main unit cassette). Then, the remaining paper might not reach the
remaining paper detection actuator, which caused faulty detection of paper empty. Therefore, the following changes
were made. Since some attention is required when replacing the parts, please refer to [Field Measures] below.
Conditions
- The cassette heater is always ON (influence of heat).
- A large stack of maximum size paper is loaded for a prolonged time (influence of roads)s
Content of changes
(*1) This phenomenon does not occur on the TASKalfa 2550ci and PF-790 since the metal plate under the lift plate has
drawing compound. However, the change was also applied for common use of the part.
(*2) The actuator was not changed for the FS-C8020MFP, FS-C8025MFP and TASKalfa 2550ci since the shape of the actuator
and mechanical structure are different.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
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KDC’s Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure:
(1) FS-6025MFP, FS-6025MFP/B, PF-470, PF-471, FS-6525MFP, FS-6530MFP
Replace the lift plate (No.5, No.7) and actuator (No.8) with the new ones at the same time when the
phenomenon described above arises.
(2) FS-C8020MFP, FS-C8025MFP
Replace the lift plate (No.5) with the new one when the phenomenon described above arises.
*Please refer to the page 4 and after for the procedures how to replace the lift plate and the actuator.
(3) PF-790 Use a set of the old types or the new types when replacing the parts.
(4) TASKalfa 2550ci No particular problem is expected.
Serial Nos. of the Affected Machines: Please refer to the page 6.
[Empty] is detected although paper is still remaining.
The lift plate might be bent and fail to detect paper full.
PF-471 (2nd cassette)
For KDKR
Registered as service part
this time
Service Bulletin Ref. No. 2K3-0034 (C113)
<Date> May 18, 2012
“+” at the beginning of the part name indicates that it is a component part.
*1: FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8020MFP, FS-C8025MFP, FS-6525MFP, FS-6530MFP,
PF-470, PF-471(1st cassette)
*2: PF-471Qty. 2 pcs; Other models (models in *1 above)Qty.1 pc.
*3: The PF-790 does not have compatibility with the ACTUATOR PAPER EMPTY (No.8). Therefore, please use a set of the old
type parts or the new type parts.
The actuator of the TASKalfa 2550ci is for exclusive use, and either the old or new type may be used.
*4: FS-6025MFP, FS-6025MFP/B, FS-6030MFP (Qty.1 pc.)
PF-470 (1 pc.)
PF-471 (2 pcs.)
PF-790 (2 pcs.)
*The lift plate (No.5, No.7) and the actuator (No.8) are physically compatible between the old and new types.
However, the following must be concerned in mixed use.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)