Kyocera FS-6525, FS-6025, FS-6530MFP, FS-6030MFP Service Bulletin 2K3 0034 C113

(Page.1/6)
Measures against Faulty Detection of Cassette Paper Level (Faulty Detection of Paper Empty)
Model l:
FS-C8020MFP, FS-C8025MFP, FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-6525MFP, FS-6530MFP, PF-470, PF-471, (TASKalfa 2550ci, PF-790)*
No.
Details
Affected Models
Lift plate
1
The material of the lift plate was changed for heat resistance. (No.5,No.7) (PC+ABS PC) (*1)
All models
change 2
The lift plate was newly set up as service part (No.5) due to the change 1) above.
Except TASKalfa 2550ci, PF-790
Actuator change
3
The shape of the actuator (No.8) was changed due to the change 1) above. (The new type lift plate is heat-resistant, but less rigid. It may bend and fail to detect paper full. Therefore, it was changed as above.) (*2)
FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-6525MFP, FS-6530MFP, PF-470, PF-471, PF-790
Lift plate (No.5, No.7)
Actuator (No.8)
<Cassette>
The lift plate deforms and the remaining paper sensing range for [Low] may be shifted which causes misdetection of [Empty]
<Cross section>
Lift plate
Actuator
Service Bulletin Ref. No. 2K3-0034 (C113)
<Date> May 18, 2012
*TASKalfa 2550ci and PF-790: Changed for common use of the part Installation target models of PF-470/PF-471: FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8020MFP, FS-C8025MFP, FS-6525MFP, FS-6530MFP
PF-790: TASKalfa 2550ci)
Topic
The cassette lift plate might be deformed by deterioration and accordingly the paper position might be lowered if the conditions below are met (especially for the main unit cassette). Then, the remaining paper might not reach the remaining paper detection actuator, which caused faulty detection of paper empty. Therefore, the following changes were made. Since some attention is required when replacing the parts, please refer to [Field Measures] below.
Conditions
- The cassette heater is always ON (influence of heat).
- A large stack of maximum size paper is loaded for a prolonged time (influence of roads)s
Content of changes
(*1) This phenomenon does not occur on the TASKalfa 2550ci and PF-790 since the metal plate under the lift plate has drawing compound. However, the change was also applied for common use of the part. (*2) The actuator was not changed for the FS-C8020MFP, FS-C8025MFP and TASKalfa 2550ci since the shape of the actuator and mechanical structure are different.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Page.2/6)
KDC’s Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure: (1) FS-6025MFP, FS-6025MFP/B, PF-470, PF-471, FS-6525MFP, FS-6530MFP
Replace the lift plate (No.5, No.7) and actuator (No.8) with the new ones at the same time when the phenomenon described above arises.
(2) FS-C8020MFP, FS-C8025MFP
Replace the lift plate (No.5) with the new one when the phenomenon described above arises.
*Please refer to the page 4 and after for the procedures how to replace the lift plate and the actuator. (3) PF-790 Use a set of the old types or the new types when replacing the parts. (4) TASKalfa 2550ci No particular problem is expected.
Serial Nos. of the Affected Machines: Please refer to the page 6.
Lift Plate
Actuator
Failure to occur
Old
New
[Empty] is detected although paper is still remaining.
New
Old
The lift plate might be bent and fail to detect paper full.
No.
Old Part
No.
New Part
No.
Description
Q’
ty
Com
bi
pati­lity
Remarks
Old
New
Old
New
1
302K393172
2K393172
302K393173
2K393173
CT-475
1
1
X
O
*1 Except KDKR
2
302K39K172
2K39K172
302K39K173
2K39K173
CT-475(KR)
1
1
X
O
*1 For KMKR
3
303NN93012
3NN93012
303NN93013
3NN93013
CT-476
1
1
X
O
PF-471 (2nd cassette)
4
303NN9K012
3NN9K012
303NN9K013
3NN9K013
CT-476(KR)
1
1
X
O
PF-471 (2nd cassette) For KDKR
5
----------
302K309021
2K309021
+ BASE CASSETTE
-
(*2)
-
X
Registered as service part this time
6
302MV93100
302MV931
302MV93101
2MV93101
CT-8315
2
2
O
O
TASKalfa 2550ci, PF-790
7
302MV09020
2MV09020
302MV09021
2MV09021
+ BASE CASSETTE
2
2
(*3)
O
8
302K302810
2K302810
302K302811
2K302811
ACTUATOR PAPER EMPTY
(*4)
(*4)
X
X
*4
Service Bulletin Ref. No. 2K3-0034 (C113)
<Date> May 18, 2012
“+” at the beginning of the part name indicates that it is a component part.
*1: FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8020MFP, FS-C8025MFP, FS-6525MFP, FS-6530MFP,
PF-470, PF-471(1st cassette) *2: PF-471Qty. 2 pcs; Other models (models in *1 above)Qty.1 pc. *3: The PF-790 does not have compatibility with the ACTUATOR PAPER EMPTY (No.8). Therefore, please use a set of the old
type parts or the new type parts. The actuator of the TASKalfa 2550ci is for exclusive use, and either the old or new type may be used. *4: FS-6025MFP, FS-6025MFP/B, FS-6030MFP (Qty.1 pc.)
PF-470 (1 pc.)
PF-471 (2 pcs.) PF-790 (2 pcs.)
*The lift plate (No.5, No.7) and the actuator (No.8) are physically compatible between the old and new types. However, the following must be concerned in mixed use.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
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