Fiery X3e
JOB MANAGEMENT GUIDE
About the
Documentation
This manual is part of a set of Fiery X3e™ documentation that includes the following manuals for users and system administrators:
•The Quick Start Guide summarizes the steps for configuring the Fiery X3e and printing. It also describes how to access the online documentation.
•The User Software Installation Guide describes how to install software from the User Software CD to enable users to print to the Fiery X3e, and also describes setting up printing connections to the Fiery X3e.
•The Configuration Guide explains basic configuration and administration of the Fiery X3e for the supported platforms and network environments. It also includes guidelines for setting up UNIX, Windows NT 4.0/2000, and Novell NetWare servers to provide printing services to users.
•The Printing Guide describes the printing features of the Fiery X3e for users who send jobs from their computers.
•The Color Guide provides information on managing the color output of the
Fiery X3e. It explains how to calibrate your copier and take advantage of the Fiery ColorWise® color management system, as well as features in ColorWise Pro Tools™.
•The Fiery Color Reference addresses concepts and issues associated with managing color output of the Fiery X3e and outlines key workflow scenarios. In addition, it offers information on printing color documents from popular Microsoft Windows and Apple Mac OS applications.
•The Job Management Guide explains the functions of job management utilities, including Command WorkStation™ and Fiery DocBuilder Pro™, and how you can use them to monitor and manage jobs on the Fiery X3e. This manual is intended for an operator, administrator, or a user with the necessary access privileges, to monitor and manage job flow, and troubleshoot problems that may arise.
•Release Notes provide last-minute product information and workarounds for some of the problems you may encounter.
Copyright © 2002 Electronics For Imaging, Inc. All rights reserved.
This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior written consent from Electronics For Imaging, Inc., except as expressly permitted herein. Information in this document is subject to change without notice and does not represent a commitment on the part of Electronics For Imaging, Inc.
The software described in this publication is furnished under license and may only be used or copied in accordance with the terms of such license.
This product may be covered by one or more of the following U.S. Patents: 4,500,919, 4,837,722, 5,212,546, 5,343,311, 5,424,754, 5,467,446, 5,506,946, 5,517,334, 5,537,516, 5,543,940, 5,553,200, 5,615,314, 5,619,624, 5,625,712, 5,666,436, 5,760,913, 5,818,645, 5,835,788, 5,867,179, 5,959,867, 5,970,174, 5,982,937, 5,995,724, 6,002,795, 6,025,922, 6,041,200, 6,065,041, 6,112,665, 6,122,407, 6,134,018, 6,141,120, 6,166,821, 6,185,335, 6,201,614, 6,215,562, 6,219,659, 6,222,641, 6,224,048, 6,225,974, 6,226,419, 6,238,105, 6,239,895, 6,256,108, 6,269,190, 6,289,122, 6,292,270, 6,310,697, 6,327,047, 6,327,050, 6,327,052, RE36,947, D406,117, D416,550, D417,864, D419,185, D426,206, D439,851, D444,793
Trademarks
ColorWise, EDOX, EFI, Fiery, the Fiery logo, Fiery Driven and RIP-While-Print are registered trademarks of Electronics For Imaging, Inc. in the U.S. Patent and Trademark Office and/or certain other foreign jurisdictions.
The eBeam logo, the Electronics For Imaging logo, the Fiery Driven logo, the PrintMe logo, the Splash logo, AutoCal, ColorCal, Command WorkStation, DocBuilder, DocBuilder Pro, DocStream, eBeam, EFI Color Profiler, EFI Production System, EFI ScanBuilder, Fiery X2, Fiery X2e, Fiery X2-W, Fiery X3e, Fiery X4, Fiery ZX, Fiery Z4, Fiery Z5, Fiery Z9, Fiery Z16, Fiery Z18, Fiery Document WorkStation, Fiery Downloader, Fiery Driver, Fiery FreeForm, Fiery Link, Fiery Prints, Fiery Print Calibrator, Fiery Production System, Fiery Scan, Fiery ScanBuilder, Fiery Spark, Fiery Spooler, Fiery WebInstaller, Fiery WebScan, Fiery WebSpooler, Fiery WebStatus, Fiery WebTools, NetWise, PrintMe, PrintMe Networks, Print Me. Everywhere You Go, RIPChips, Splash, Velocity, Velocity Balance, Velocity Build, Velocity Design, Velocity Estimate, Velocity Scan, and VisualCal are trademarks of Electronics For Imaging, Inc.
All other terms and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged.
Legal Notices
APPLE COMPUTER, INC. (“APPLE”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE APPLE SOFTWARE. APPLE DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE APPLE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE APPLE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE APPLE SOFTWARE EVEN IF APPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Apple’s liability to you for actual damages from any cause whatsoever, and regardless of the form of the action (whether in contract, tort [including negligence], product liability or otherwise), will be limited to $50.
Restricted Rights Legends
For defense agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at 252.227.7013.
For civilian agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (a) through (d) of the commercial Computer Software Restricted Rights clause at 52.227-19 and the limitations set forth in Electronics For Imaging’s standard commercial agreement for this software. Unpublished rights reserved under the copyright laws of the United States.
Part Number: 45029767
FCC Information
WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment.
Class A Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, and uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his own expense.
Industry Canada Class A Notice
This Class A digital apparatus complies with Canadian ICES-003.
Avis de Conformation Classe A de l’Industrie Canada
Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.
CE Marking (Declaration of Conformity)
This product complies with the following EU directives: 89/336/EEC, 73/23/EEC and 93/68/EEC directives. This declaration is valid for the area of the European Union.
RFI Compliance Notice
This equipment has been tested concerning compliance with the relevant RFI protection requirements both individually and on system level (to simulate normal operation conditions). However, it is possible that these RFI Requirements are not met under certain unfavorable conditions in other installations. It is the user who is responsible for compliance of his particular installation.
Dieses Gerät wurde sowohl einzeln als auch in einer Anlage, die einen normalen Anwendungsfall nachbildet, auf die Einhaltung der Funkentstörbestimmungen geprüft. Es ist jedoch möglich, dass die Funkentstörbestimmungen unter ungünstigen Umständen bei anderen Gerätekombinationen nicht eingehalten werden. Für die Einhaltung der Funkentstörbestimmungen einer gesamten Anlage, in der dieses Gerät betrieben wird, ist der Betreiber verantwortlich.
Compliance with applicable regulations depends on the use of shielded cables. It is the user who is responsible for procuring the appropriate cables.
Die Einhaltung zutreffender Bestimmungen hängt davon ab, dass geschirmte Ausführungen benützt werden. Für die Beschaffung richtiger Ausführungen ist der Betreiber verantwortlich.
Software License Agreement
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License
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Proprietary Rights
You acknowledge that the Software is proprietary to EFI and its suppliers and that title and other intellectual property rights therein remain with EFI and its suppliers. Except as stated above, this Agreement does not grant you any right to patents, copyrights, trade secrets, trademarks (whether registered or unregistered), or any other rights, franchises or licenses in respect of the Software. You may not adopt or use any trademark or trade name which is likely to be similar to or confusing with that of EFI or any of its suppliers or take any other action which impairs or reduces the trademark rights of EFI or its suppliers.
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Limited Warranty and Disclaimer
EFI warrants to the original purchaser (“Customer”) for thirty (30) days from the date of original purchase from EFI or its authorized retailer that the Software will perform in substantial conformance to the Documentation when the Product is used as authorized by EFI’s specifications. EFI warrants the media containing the Software against failure during the above warranty period. EFI makes no warranty or representation that the Software will meet your specific requirements, that the operation of the Software will be uninterrupted or error free, or that all defects in the Software will be corrected. EFI makes no warranty, implied or otherwise, regarding the performance or reliability of any third party products (software or hardware) not provided by EFI. THE INSTALLATION OF ANY THIRD PARTY PRODUCTS OTHER THAN AS AUTHORIZED BY EFI WILL VOID THIS WARRANTY. IN ADDITION, USE, MODIFICATION, AND/OR REPAIR OF THE PRODUCT OTHER THAN AS AUTHORIZED BY EFI WILL VOID THIS WARRANTY.
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Electronics For Imaging
303 Velocity Way
Foster City, CA 94404
Contents
About the Documentation
Introduction
About this manual |
xiii |
Terminology |
xiv |
Chapter 1: Introduction to Job Management
Job environments |
1-1 |
Levels of job control |
1-1 |
Setting up an operator-controlled environment |
1-2 |
|
|
Understanding job flow |
1-2 |
Spooling, processing, and printing |
1-3 |
Visualizing job flow |
1-4 |
|
|
Communicating with users |
1-5 |
What the operator should check |
1-7 |
|
|
Overview of the job management utilities |
1-8 |
Command WorkStation |
1-8 |
Fiery WebSpooler and Fiery Spooler |
1-9 |
Chapter 2: Introduction to Command WorkStation
The Command WorkStation interface |
2-1 |
Active Jobs window |
2-3 |
Jobs window |
2-4 |
Activity monitor |
2-6 |
Job status indicators |
2-9 |
Action buttons |
2-10 |
Preview windows |
2-10 |
viii Contents
Monitoring single or multiple Fiery X3e servers |
2-10 |
|
|
Customizing Command WorkStation |
2-11 |
Using layout styles |
2-11 |
Showing, hiding, and arranging components |
2-11 |
|
|
Using commands |
2-13 |
Menu bar |
2-13 |
Context-sensitive menus |
2-19 |
|
|
Preparing to work with Command WorkStation |
2-19 |
Connecting to the Fiery X3e |
2-19 |
Printing Fiery X3e information pages |
2-21 |
Setting preferences |
2-22 |
Managing Fiery X3e fonts |
2-24 |
Chapter 3: Using Command WorkStation
Starting up and logging in |
3-1 |
Logging in to the Fiery X3e |
3-1 |
Access levels |
3-4 |
Logging out |
3-5 |
Removing the Fiery X3e from the Login Server dialog box |
3-5 |
|
|
Monitoring jobs |
3-5 |
Selecting jobs |
3-6 |
Sorting job displays |
3-6 |
Customizing job ticket information |
3-7 |
|
|
Managing job flow |
3-8 |
Importing jobs |
3-8 |
Using job management commands |
3-9 |
Viewing and overriding print settings |
3-11 |
Managing jobs on multiple Fiery X3e servers |
3-14 |
Canceling jobs |
3-15 |
ix Contents
Printing Fiery FreeForm variable data documents |
3-16 |
Creating and monitoring FreeForm masters |
3-16 |
Using FreeForm masters with variable data jobs |
3-17 |
Tips for using Fiery FreeForm |
3-19 |
|
|
Archiving jobs |
3-19 |
|
|
Using the Job Log |
3-21 |
|
|
Searching for jobs |
3-23 |
Chapter 4: Previewing and Manipulating Jobs
Previewing jobs |
4-1 |
Displaying thumbnail previews |
4-1 |
Displaying full-screen previews |
4-2 |
|
|
Editing and merging jobs |
4-3 |
Editing jobs |
4-3 |
Merging jobs |
4-5 |
Chapter 5: Using DocBuilder Pro
Previewing and merging jobs |
5-1 |
|
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Imposition window |
5-2 |
|
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Job previews |
5-4 |
|
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Navigating in the Imposition window |
5-6 |
Switching between page view and layout view |
5-7 |
Setting magnification levels |
5-8 |
Viewing the sheets |
5-9 |
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Using templates |
5-10 |
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Saving your work |
5-11 |
x Contents
Chapter 6: Advanced Features of DocBuilder Pro
Mixed Page mode and Fixed Page mode |
6-1 |
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Imposition settings |
6-2 |
Sheet settings |
6-3 |
Layout settings |
6-5 |
Scale settings |
6-10 |
Finishing settings |
6-14 |
|
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Modifying the layout manually |
6-19 |
Reordering pages in Layout mode |
6-19 |
Adding, duplicating, and deleting sheets |
6-20 |
Rotating pages |
6-22 |
Setting gutter sizes |
6-23 |
|
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Managing templates |
6-24 |
|
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Tips for using the Imposition feature of DocBuilder Pro |
6-25 |
Page-level operations |
6-25 |
Saving imposed jobs |
6-26 |
Chapter 7: Fiery WebSpooler and Fiery Spooler
Tracking and managing jobs with Fiery WebSpooler |
7-1 |
About the Fiery WebSpooler window |
7-3 |
Manipulating job options and job flow |
7-5 |
Overriding job option settings |
7-7 |
|
|
Job icons |
7-8 |
Spool area |
7-8 |
RIP area |
7-9 |
Print area |
7-10 |
xi Contents
Previewing, editing, and merging jobs |
7-11 |
Previewing raster jobs |
7-11 |
Displaying full-screen previews |
7-14 |
Editing and merging raster files |
7-14 |
Using the Job Log |
7-18 |
|
|
Fiery Spooler for Mac OS computers |
7-20 |
Starting Fiery Spooler |
7-20 |
Connecting to a different Fiery X3e from Fiery Spooler |
7-21 |
Appendix A: Basics of Imposition
Printing books with the Imposition feature of DocBuilder Pro |
A-1 |
Basics of imposition layout |
A-1 |
Printer’s marks |
A-4 |
Additional sheets |
A-6 |
Binding methods |
A-6 |
Gang-Up printing |
A-9 |
Appendix B: Templates
1-Up Full Bleed |
B-1 |
|
|
2-Up Perfect |
B-2 |
|
|
2-Up Saddle |
B-4 |
|
|
3-Up Trifold Brochure |
B-6 |
|
|
4-Up Gate Fold |
B-8 |
|
|
4-Up Head to Head |
B-10 |
|
|
4-Up Z-Fold |
B-12 |
xii Contents
Appendix C: Troubleshooting
Error messages |
C-1 |
|
|
Troubleshooting |
C-4 |
Command WorkStation does not respond |
C-4 |
Command WorkStation fails to connect to a Fiery X3e |
C-5 |
Unexpected printing results |
C-6 |
Clearing the server |
C-7 |
Users are unable to connect to the Fiery X3e |
C-7 |
Setup error messages |
C-9 |
AutoCal error messages |
C-9 |
Index
xiii About this manual
Introduction |
This manual is intended for Fiery X3e operators and administrators, or users with the |
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necessary access privileges, who monitor and manage job flow, manipulate print jobs, |
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and troubleshoot problems that may arise. It describes the functions and features of the |
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Fiery job management utilities—Command WorkStation, Fiery WebSpooler™, and |
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Fiery Spooler™—for the purposes of print job management and quality control. |
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About this manual |
|
|
This manual is organized as follows: |
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|
• |
Chapter 1 provides preliminary background information about job management, |
|
|
and introduces the Fiery® job management utilities. It explains how to set up an |
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|
operator-controlled print environment and discusses job workflows that commonly |
|
|
occur on the Fiery X3e. |
|
• |
Chapter 2 introduces the Command WorkStation user interface. It also provides |
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|
information on basic Command WorkStation functions, such as printing Fiery X3e |
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information pages, setting preferences, and managing Fiery X3e fonts. |
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• |
Chapter 3 provides instructions on how to monitor and manage job flow using |
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|
Command WorkStation. It explains how to hold, process, print, and cancel selected |
|
|
jobs, and describes how you track and archive printed jobs. |
|
• |
Chapter 4 describes how to preview, edit, and merge jobs using the Preview windows |
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|
of Command WorkStation. |
|
• |
Chapter 5 describes how to use the Imposition feature of DocBuilder Pro to arrange |
|
|
the pages of your print job in special layouts for folding, binding, or cutting after |
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|
printing. The Imposition feature is available only if you have installed the |
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|
DocBuilder Pro option for Command WorkStation. |
xivIntroduction
•Chapter 6 provides instructions on using advanced aspects of DocBuilder Pro to create custom layouts and take full advantage of Imposition features.
•Chapter 7 describes Fiery WebSpooler and Fiery Spooler, which you can use to view and manage Fiery X3e job activity.
•Appendix A provides an overview of the terms and concepts of imposition, including various folding, binding, and cutting methods.
•Appendix B describes the built-in templates available from the Imposition feature of DocBuilder Pro.
•Appendix C lists error messages you may see on the Fiery X3e Control Panel, FieryBar, Command WorkStation, Fiery WebSpooler, Fiery Spooler, or copier. It also provides basic troubleshooting information.
Terminology
Specific terms are explained as they are introduced. However, the following general terms are used throughout:
•PostScript (PS)—A computer language designed as a page description language. The Fiery X3e uses this language for imaging the page and communicating with applications and the copier.
The term “PostScript” can also be used to refer to PDF data jobs. PDF is a structured form of PostScript that provides the ability to preview, scale, and reorder pages. Where applicable, the term “PDF” is specifically used to refer to PDF data or jobs.
•Printer Control Language (PCL)—A computer language designed as a page description language. The Fiery X3e uses this language for imaging the page, and for communication with applications and with the print engine.
•Job—A file consisting of PostScript or PCL commands and comments that describe the graphics, sampled images, and text that should appear on each page of a document, and the printer options that should be used in printing, such as media or color rendering style.
xvAbout this manual
•Spool—Write to a disk. Used in this manual to refer to a PostScript or PCL print job being saved to the Fiery X3e hard disk in preparation for processing and printing.
•RIP—Acronym for raster image processing, which changes PostScript or PCL commands into descriptions of each mark on a page. In common use as a noun, a “raster image processor” (RIP) is the computer processor that performs this function.
The Fiery X3e RIP changes text and graphics commands in PostScript or PCL into specifications for each dot of toner deposited on a page by the copier.
•Process—The term “process” is used interchangeably with the term “RIP” in this manual to refer to raster image processing.
•Print—The task of rendering, or imaging, a page or job on a print device.
These concepts explain how the Fiery X3e and the copier work together as a powerful printing system.
11-1
Chapter 1: Introduction to Job Management
Job environments
This chapter explains the basic principles of job management in an operator-controlled print environment and provides an overview of the Fiery X3e job management utilities.
Job environments
The Fiery X3e supports several control levels of printing, job management, and Setup, and gives you the flexibility to choose a configuration that corresponds to the requirements of your site.
Levels of job control
The following descriptions outline the range of levels of job control that may exist in your environment:
•At one extreme, an operator in a high-volume printing environment controls the entire job flow and all printing. Print jobs arriving from remote users are spooled to the Fiery X3e hard disk and stored until the operator decides it is time to print them. Additional functions (job overrides, prioritizing, and font management) are reserved for the operator.
•At the other extreme, anyone on the local network can control all printing and Fiery X3e functions; operator intervention is not required. Users can print from their workstations to any of the published print connections. Anyone can use the job management utilities to control any print job.
You can implement intermediate levels of job control in your environment. However, the job management utilities are best suited for an operator-controlled environment.
11-2 Introduction to Job Management
Setting up an operator-controlled environment
This manual assumes you are working in an operator-controlled environment with responsibility for managing job flow. To establish an operator-controlled environment, you or the administrator must complete the following tasks:
Set up password privileges—The administrator must set up separate passwords for operator access and administrator access to the Fiery X3e. For instructions on setting up passwords, see the Configuration Guide.
Publish the Hold queue only—The administrator must enable only the Hold queue, not the Direct connection or the Print queue, in Setup. (For more information, see the Configuration Guide.) This ensures that all jobs sent by remote users are spooled and held on the Fiery X3e, in preparation for job management by the operator.
Establish communication between users and the operator—The operator and remote users must agree on a method for communicating print needs, such as Fiery FreeForm™ masters. Users can attach instructions to jobs using print option and notes fields (see page 1-5).
Understanding job flow
In an operator-controlled printing environment, remote users send jobs to the Hold queue of the Fiery X3e. Using a job management utility such as Command WorkStation, Fiery WebSpooler, or Fiery Spooler, the operator views the list of held jobs and decides when to release each job for processing and printing.
The operator may also intervene during the workflow, stopping jobs as they are processed or printed, placing jobs on hold for future action, or overriding the user-defined print settings for a job. In some cases, the operator may even modify a job, duplicating or removing pages, or merging it with pages from another job before releasing it for printing.
11-3 Understanding job flow
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Spooling, processing, and printing |
Spooling |
To understand job flow through the Fiery X3e, it is helpful to consider the three main |
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stages of printing. |
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Spooling—When a job file is sent over the network by a remote user or imported from |
Processing |
disk, it arrives at the Fiery X3e and spools to a location on the hard disk. After spooling |
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completely, the job is held on the hard disk, where it awaits further instructions from |
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the operator. |
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Processing (RIPping)—When the operator releases the job file, it undergoes raster |
Printing |
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image processing (RIPping) at the Fiery X3e. During processing, the job file is |
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interpreted as a raster image. This raster image contains the data required by the copier |
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to print the job the way its originator intended. In the raster image, data associated |
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with each dot is rendered on the printer. The raster data tells the printer whether or not |
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to apply toner to each position on the page. |
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Printing—After processing, the job typically moves on to the printing stage. During |
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this stage, the raster image associated with the job is transferred from the Fiery X3e to |
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the copier at a high speed. The raster image is then rendered onto paper, and the job is |
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printed. |
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While original job files are saved to the Fiery X3e hard disk, raster images are typically |
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deleted after printing. The operator can issue commands to save and hold the raster |
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image on the hard disk along with the original job file. Saving the raster image to the |
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hard disk offers two advantages: raster files are already processed, so they print quickly, |
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and each part of the raster file is still identified with a page in the original document, so |
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11-4 Introduction to Job Management
Visualizing job flow
As the operator, your job management tools permit holding and releasing a job at any stage of the job flow. In the following illustration, solid boxes indicate the types of job status flags you may see in the Command WorkStation Active Jobs window. Boldface items represent commands you can issue from Command WorkStation, Fiery WebSpooler, or Fiery Spooler to release held jobs.
Spooling
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Processing (RIPping) |
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Processing (RIPping) |
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Processing (RIPping) |
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PostScript, PCL, |
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Printing |
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Printing |
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Printing |
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Printed
11-5 Communicating with users
Each command initiates a job workflow:
Print—When you issue the Print command for a held job, the job is released for immediate processing and printing on the Fiery X3e.
Print and Hold—When you issue the Print and Hold command for a held job, the job is released for immediate processing and printing. However, a raster copy of the original job remains in processed/held status, even after the original job has finished printing.
Process (RIP) and Hold—When you issue the Process and Hold command (Command WorkStation) or RIP and Hold command (Fiery WebSpooler or Fiery Spooler) for a held job, the job is released for processing and then held in processed/held status indefinitely. To release the job for immediate printing, you must issue the Print command. A raster copy of the original job remains in processed/held status, even after the original job has finished printing.
Communicating with users
As the operator, the job management tools allow you to communicate with the users who originate print jobs. You can help the users become better informed about the Fiery X3e and the copier so that they can choose the appropriate options for their jobs by supplying the following information:
Fiery X3e device information
•The name of the Fiery X3e on the network and the names of the network servers sharing it
•The IP address or DNS name of the Fiery X3e, to allow users access to Fiery WebTools™
•List of default copier settings and other settings
•List of installed fonts
If their applications do not download fonts automatically, can users download fonts to the Fiery X3e? Should users embed fonts in documents or supply them for you to download?
11-6 Introduction to Job Management
•Resident calibration target and date of current measurements
•Custom simulations
Are custom simulations available? If so, what type of targets do they represent? Although users see these print options, they should not select them if there are no custom targets on the Fiery X3e.
•List of installable options for the copier
•Available media, alternative choices, and standard tray/media configurations
Printing information
•Duration for jobs to be held on the Fiery X3e before deletion
•Instructions for setting up the printer on client computers
•Sources of PostScript printer drivers, PPDs, color reference files, and additional information
•Recommended PPD settings
•Conflicting settings and common PostScript errors
•FreeForm information regarding use of master and variable data
•Imposition information regarding use of the DocBuilder Pro option
•Characteristics of commonly used output color profiles
•Requirements for Notes fields (information that appears in the Job Log)
For example, department name, account code, phone number, or extension. Is particular information mandatory at your site?
•Suggestions for what to enter in the Instructions field
11-7 Communicating with users
What the operator should check
Users specify print options with jobs they send to the printer. They can also use the Instructions and Notes fields to communicate special print requirements and accounting information. Together, this user-specified information that accompanies the job is called a job ticket.
As the operator, we recommend you tell remote users which job ticket information you check when receiving a print job, and the information you require in order to print jobs they send.
Job ticket information
You can view and potentially override the print options specified by users by checking job ticket information. To display user-defined print options, choose Properties in Command WorkStation (see page 3-11), or Override Print Settings in Fiery WebSpooler or Fiery Spooler (see page 7-7).
Notes fields
Users can enter accounting information in Notes fields, such as:
•User name and phone number
•Billing information
•Job cost information
Instructions field
Users can enter information in the Instructions field to communicate special print requirements, such as:
•Priority, due date, and request for notification
•Number of copies
•Type and quantity of paper
•Request for color check by the operator
11-8 Introduction to Job Management
•Request to hold job for future printing or reprinting, and future job instructions
•Instructions to merge job with another job
•Fiery FreeForm information regarding the use of master and variable data
•Imposition instructions
Overview of the job management utilities
The Fiery X3e includes the following job management utilities:
•Command WorkStation
•Fiery WebSpooler
•Fiery Spooler
These utilities are designed for use by operators who must track and manage jobs and oversee general job flow through the Fiery X3e. All the utilities offer the following job management features:
•Monitoring activity on the Fiery X3e and controlling job flow
•Viewing and overriding user-defined print option settings
•Editing and merging job files
•Tracking job activity through the Job Log
Command WorkStation
The most powerful of the job management utilities, Command WorkStation must be installed on a Windows computer that has a network connection to the Fiery X3e. In addition to the job management functions previously outlined, Command WorkStation offers a customizable user interface for monitoring and managing jobs on multiple Fiery X3e servers simultaneously.
For an introduction to the Command WorkStation user interface, see Chapter 2. For information on monitoring, managing, and archiving jobs with Command WorkStation, see Chapter 3.
11-9 Overview of the job management utilities
Fiery WebSpooler and Fiery Spooler
Fiery WebSpooler and Fiery Spooler are similar in appearance and functionality. However, you access each utility differently. You can access Fiery WebSpooler through a Java-enabled Web browser residing on any computer with a networked connection to the Fiery X3e. Fiery Spooler must be installed on a networked Mac OS computer and can only be used on that computer.
Both Fiery WebSpooler and Fiery Spooler offer job management functions similar to those of Command WorkStation. The default Fiery WebSpooler user interface appears in the following illustration; the user interface of Fiery Spooler is similar.
Spool Status Bar
Spool Area
RIP Status Bar
RIP Area
Print Status Bar
Print Area
Thumbnail B
Thumbnail A
For information on using Fiery WebSpooler or Fiery Spooler, see Chapter 7.
22-1
Chapter 2: Introduction to Command WorkStation
The Command WorkStation interface
This chapter provides an introduction to the Command WorkStation graphical user interface. To follow along in the software as you read the chapter, log in to Command WorkStation with an Operator or Administrator password, as described on page 3-1.
Once you are logged in, you can tour the Command WorkStation window. Your exploration will be more complete if you have some jobs in the Active Jobs window (jobs in the Hold queue), and can send more jobs from a nearby computer.
The chapter also describes the Setup functions of Command WorkStation, such as printing Fiery X3e information pages, setting application preferences, correcting tray alignment, and managing Fiery X3e fonts.
The Command WorkStation interface
Command WorkStation provides a graphical means to monitor, preview, and manage print jobs on one or more Fiery X3e servers. You can hide or rearrange the components in the Command WorkStation window to create custom layouts that meet your job management needs.
22-2 Introduction to Command WorkStation
The following illustration shows the components of the Command WorkStation window.
1
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1 Menu bar (see page 2-13)
2 Job status indicators (see page 2-9) 3 Action buttons (see page 2-10)
4 Active Jobs window (see page 2-3) 5 Jobs window (see page 2-4)
6 Activity monitor (see page 2-6)
The following sections describe each component in the Command WorkStation window.
22-3 The Command WorkStation interface
Active Jobs window
The Active Jobs window dynamically displays the status and job ticket information of print jobs that are currently being held, processed, or printed on the Fiery X3e. The title bar displays the total number of jobs and the total number of held jobs currently being monitored.
The Active Jobs window is always displayed. You cannot hide or drag it to a different location. By issuing job management commands, you release held jobs in the window for processing and printing, cancel jobs currently processing or printing, and send jobs back to held status for future action.
For more information on the status flags displayed in the Active Jobs window, see “Job status indicators” on page 2-9.
Server selection menu
Job ticket information
In the Active Jobs window, you can:
•Monitor and manage jobs on the Fiery X3e (see page 3-5)
•Customize job ticket information (see page 3-7)
•Monitor jobs on multiple Fiery X3e servers (see page 2-10)
22-4 Introduction to Command WorkStation
Jobs window
The Jobs window displays information about jobs that have printed successfully through a connected Fiery X3e. The window is divided into four layered panels. Click the selection tabs at the bottom of the window to move between different panels.
Printed Jobs tab
In each panel, the title bar displays the name of the panel and the total number of jobs displayed.
All panels of the Jobs window allow you to customize the job ticket information (see page 3-7) and monitor jobs on multiple Fiery X3e servers (see page 2-10).
Printed Jobs panel
The Printed Jobs panel lists all jobs that have completed printing from selected
Fiery X3e servers. Newly printed jobs are added to the top of the list. The Printed Jobs panel lists all printed jobs until the job limit (determined by the administrator in Fiery X3e Setup) is reached. When the first job over the limit is printed, the oldest job is deleted from the Printed Jobs list.
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