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TECHNICAL BULLETIN CS 300ci/250ci
SUBJECT: BULLETIN INDEX 05/21/10
SUBJECT: BULLETIN #
NEW MODEL PRODUCT INFORMATION.....................................................................................1
MEASURE FOR DP-760 CIS CABLE CONNECTOR DAMAGE ....................................................2
CHANGE TO THE INSTALLATION PROCEDURE FOR CASSETTE HEATER ............................3
PRECAUTION WHEN INSTALLING THE JOB SEPARATOR (JS-720).........................................4
MEASURE TO PREVENT THE TRANSFER BELT FROM TEARING ...........................................5
MEASURE FOR DEVELOPER/CLEANING OR TONER MOTOR FAILURE .................................6
PANTONE APPROVAL ..................................................................................................................7
MEASURE TO PREVENT A C1400 ERROR CODE OR JAM CODE 00/50/51.............................8
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RECOMMENDED ACTION FOR FIELD MACHINES
AT SETUP NEXT SERVICE CALL
NEXT PM INFORMATION ONLY
TECHNICAL BULLETIN CS 300ci/250ci
Bulletin #
CS 300ci/250ci-08
Updated Serial Number
300ci/ QEH9500313 and above, 250ci/ QEG9500358 and above
Subject
MEASURE TO PREVENT A C1400 ERROR CODE OR JAM CODE 00/50/51
This technical publication is confidential information that is the property of Kyocera Mita America, Inc. It is solely for
the use of Kyocera Mita’s authorized dealers. This information may not be published, reproduced, sold, or copied in
any media. Its unauthorized use is prohibited. Copyright © 2010 by Kyocera Mita America, Inc. All rights reserved.
In rare cases, the Rotary Guide Switching Gear Interruption Tab may over ride its home position
after the Main Switch is turned ON or the Exit Cover is opened and closed. When this occurs, a
grinding noise is created which results in a C1400 Error code or a Jam 00/50/51.
• The size of the Rotary Guide Switching Gear Interruption Tab has been increased by 1.5mm. For
identification purposes, the description has been changed to Gear Guide Change
• The Gear Shafts have been changed from plastic to steel to increase the reliability of the
Exit Unit operation.
• Firmware Upgrade Pack 9.01 is required: The Job Separator Eject Motor Operation timing is
changed so the motor will turn ON 50ms before paper reaches the rotary guide.
If a C1400 Error code or a Jam 00/50/51 occurs:
1. Check the Rotary Guide Switching Gear. Replace the Switching Gear with the new Gear
Guide Change if necessary.
2. Remove all four Gears and check for wear on the shafts. If wear is present, replace the Exit
Unit using item number 302H793146. This unit contains the Steel Shafts and the new Gear
Guide Change.
3. Upgrade to Firmware Pack 9.01 or above.
Model
Date
CS 300ci/250ci
12/09/10 (revised)
.
The material of the Shafts have been changed to
Steel
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y
Rotary Guide Exit Section
D
C
A
B
The sensor detection area
Rotary Guide Switching Gear Interruption
Tab
Rotary guide sensor
Parts Information
Old Part
302H793142 302H793146
302H728041 302H728042
A "●" dot at the beginning of the description is components parts.
New Part
Description
PARTS EXIT UNIT 1 1
● GEAR GUIDE
CHANGE
New Exit Unit Serial Number Information
300ci 250ci
QEH9600383 and above QEG9600458 and above
CS 300ci/250ci-08
E
A: Rotary guide motor
B: Rotary guide sensor
C: Rotary guide switching gear
D: Exit lower frame
E: Rotary guide
The length of the Tab is increased
1.5mm
b
New Gear Guide Change
Quantity Compatibility
Old New Old New
N Y
1 1
N Y
May 21, 2010
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Dealer Price
$
$
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CS 300ci/250ci-08
May 21, 2010
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Orange Mylar’s
Check the Rotary Guide. If the four Orange Mylar’s are present, remove them and clean the area
with alcohol.
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CS 300ci/250ci-08
May 21, 2010
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500ci Series Upgrade Pack 9.01
Version
Main frame
Main FW 2H7_2F00.009.020
MMI FW 2H7_7000.009.018
OPTION LANGUAGE 2H7_81BR.001.021
BROWSER 2H7_F000.001.015
Engine FW (high) 2H7_1000.018.001
Engine FW (low) 2JZ_1000.018.001
Scanner FW 2H7_1200.005.002
MOTOR Main 2H7_1400.003.003
H VLT Main 2H7_1600.001.014
SLEEP Main 2H7_1800.002.001
Fax System (Q)
FAX BOOT 3MB_5000.004.001
FAX APL 3MB_5100.004.002
FAX IPL 3MB_5200.004.001
Fax System (S)C
FAX BOOT 5JP_5000.001.022
FAX APL 5JP_5100.C05.006
FAX IPL 5JP_5200.001.022
Option
DP750 760 common 3LK_9500.009.003
PF720 (2 cassettes) 3LM_9000.004.001
PF780（3000）
DF780(1000) 5JA_9200.006.001
DF760(3000)_MAIN 3LT_9200.006.003
DF760(3000)_MIDDLE 3LT_9600.006.001
MT720(3000)_Mailbox 3LW_9800.004.002
The Firmware Pack includes both Fax System (Q) and Fax System (S)C firmware and will automatically update
each accordingly.
If you have any additional questions regarding the information in this Technical Bulletin, please
contact the Kyocera Mita Diagnostic Center at 1-800-255-6482, or email us at
support@kyoceramita.com.
(Upgrade Pack 9.01)
Version
(Option Upgrade Pack 1.11)
5H8_9000.003.002
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