Konica Minolta MAGICOLOR 3300EN, PAGEPRO 9100, MAGICOLOR 3100, MAGICOLOR 3300DN, MAGICOLOR 2210 User Manual

Crown Print Monitor

Administrator's Guide

1800641-001B

Trademarks

The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. Crown, CrownAdmin, CrownNet, and the Crown logo are registered trademarks of MINOLTA-QMS, Inc. MINOLTA is a trademark of MINOLTA Co., Ltd. PostScript is a trademark of Adobe Systems Incorporated for a page description language and may be registered in certain jurisdictions. Helvetica/ Linotype-Hell AG and/or its subsidiaries. Microsoft, Windows/Microsoft Corporation. FrameMaker/Adobe Systems, Inc.

Proprietary Statement

The digitally encoded software included with your printer is Copyrighted © 2000 by MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of the printer vendor.

Copyright Notice

This manual is Copyrighted © 2000 by the MINOLTA-QMS, Inc. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of the printer vendor.

Contents

1 Introduction

Introduction 4

System Requirements 6

About the Documentation 7

About This Manual 8

About the Crown Print Monitor 9

2 Installation

Installing the Crown Print Monitor 12 Adding a Printer Port 14

Configuring a Port 20

Using the Crown Print Monitor 24 Uninstalling the Crown Print Monitor 27

3 Troubleshooting

Spooler Status Information 30

Monitor Status Information 32

Printer Status Information 34

Grayed Out Printer Icon 35

Glossary

Index

2

Introduction 1

Introduction

The Crown Print Monitor for Windows 2000/NT4/Me/98/95 Print Spooler (both workstation and server versions) controls the printing environment for both local and remote print jobs submitted through shared resources. In the Crown Print Monitor, Print Spooler “monitors” or “despoolers” are configured to service print jobs in a particular queue.

The Crown Print Monitor is designed specifically for your printer using TCP/IP protocol to transport print jobs and access printer status information.

4	Introduction

As the following illustration shows, the Crown Print Monitor does more than just transport your print job to the print device. It also provides status information on that print job.

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Introduction

5

System Requirements

To use the Network Print Monitor, you need the following:

	For this system	You need...
	requirement
	Printer	A printer with a CrownNet for Ethernet Interface, configured for the
		TCP/IP protocol
	Microsoft Windows	Microsoft Windows 2000/NT4/Me/98/95
	2000/NT4/Me/98/95
	Crown Print Monitor	WINMON.DLL	Main Crown Print Monitor Program
	Files
		WINMON.HLP	Crown Print Monitor online help file
		MONITOR.INF	Crown Print Monitor installation script
		SETUP.EXE	Crown Print Monitor installation utility
		MQPMON.EXE	Crown Print Monitor available on the Internet

6	System Requirements

About the Documentation

If your printer has a network interface, the Crown Print Monitor documentation came with your printer documentation.

				Crown Print Monitor	You’re now looking at this manual. It contains detailed
				Administrator’s Guide	information on installing, using, and troubleshooting the
					Crown Print Monitor. A more detailed explanation of this
					manual is provided in the “About This Manual” section,
					later in this chapter.
				Crown Print Monitor	The online help file explains what the monitor is,
				Online Help	describes its use, and provides context-sensitive help for
					topics.
				Other Documentation	In addition to this documentation you will also have your
					printer documentation, the network interface documenta-
					tion, and your Windows and other Microsoft documenta-
					tion.

About the Documentation

7

About This Manual

This manual is written for Windows 2000/NT4/Me/98/95 administrators, and it is divided into the following sections:

Introduction

Presents an overview of the Crown Print Monitor, provides system requirements, and describes the Crown Print Monitor files.

Installation

Provides the installation and uninstallation instructions and describes how to access and use the Crown Print Monitor.

Provides information on Crown Print Monitor status messages.

Troubleshooting

		Provides printing terms specific to the Windows 2000/NT4/Me/98/
		95 environment.

Conventions

The following typographic conventions are used throughout this manual:

Mixed-Case	Text you type, and messages and information displayed on the
Courier	screen.
Mixed-Case	Variable text you type; replace the italicized word(s) with information
Italic Courier	specific to your computer, printer, or network.
UPPERCASE	File and utility names.
lowercase italic	Variable information in the text.
	Press the Enter key (PC).

Notes contain tips, extra information, or important information that deserves emphasis or reiteration.

8	About This Manual

About the Crown Print Monitor

The Crown Print Monitor transports print jobs to a print device using the TCP/IP protocol and provides status information to the host via Print Manager. Its three main components are status, send, and configuration. They’re explained in the following sections.

Status Component

This component obtains information from the printer, such as print job “go/nogo” and error or warning conditions. Status information displays in Print Manager through the print queue status dialog box. Status information comes from either the Windows 2000/ NT4/Me/98/95 Print Spooler, the Crown Print Monitor, or the printer, depending on where the job is in the printing process. See chapter 3, “Troubleshooting,” and chapter 2, the “Using the Crown Print Monitor” section, for more information on status messages.

Send Component

The Crown Print Monitor uses TCP/IP socket 35 for high-performance data transfer.

This component transports print jobs to a specific print device. When a job is sent to a print device by the Network Print Monitor, it utilizes all allocated Windows 2000/NT4/ Me/98/95 operating system resources to transport the job. If a connection is broken while a job is being transported, the monitor discards the remaining data and gives control back to the Crown Print Monitor Print Spooler. Any other pending jobs remain in the queue until the print device problem is corrected.

Configuration Component

This component configures the port name, Internet address, time delays, types of events to record in the application log, and problem sound alert. It consists of the Add Port and Configure Port dialog boxes. All configuration changes made via this component are automatically recorded in the Windows 2000/NT4/Me/98/95 system registry.

About the Crown Print Monitor

9

Installation 2