KOHLER K-99695 Installation Manual

Installation and Care Guide

System Controller

K-99695

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1218131-2-A

IMPORTANT INSTRUCTIONS

READ AND SAVE FOR THE

CONSUMER

WARNING: When using electrical products, basic
precautions should always be followed, including the
following:

WARNING: Risk of electric shock. Connect only to a circuit

protected by a Ground-Fault Circuit-Interrupter (GFCI)*.
Grounding is required. The unit should be installed and
grounded by a qualified service representative.

WARNING: Risk of electric shock. A qualified electrician
should route all electrical wiring.

WARNING: Risk of electric shock. Disconnect power before
servicing.

WARNING: Risk of injury or property damage. Please read
all instructions thoroughly before beginning installation.

NOTICE: Follow all plumbing, electrical, and building codes.

NOTICE: Provide generous, unrestricted service access to the
controller. Provide access for servicing. This access must be located

immediately next to the controller. Refer to the roughing-in
information.

*Outside North America, this device may be known as a Residual
Current Device (RCD).

Before Operating the System For the First Time:

Download and install the latest software for connected components.
This may take an hour or more to complete based on system
configuration and internet connection speed. Do not disconnect the

power from the controller during software download and
installation.

FCC and IC Compliance

This device complies with Part 15 of the FCC Rules and Industry
Canada license-exempt RSS standards(s). Operation is subject to the
following two conditions:

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FCC and IC Compliance (cont.)

1. This device may not cause harmful interference, and 2. This device
must accept any interference received, including interference that may
cause undesired operation.

NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and the receiver.

•

Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

•

Consult the dealer or an experienced radio/television technician
for help.

Modifications: Any modifications made to this device that are not
approved by Kohler Co. may void the authority granted to the user by
the FCC to operate this equipment.

Specifications

Ambient Temperature Max 104°F (40°C)
Maximum Relative Humidity 90% non-condensing
Electrical Service 100-240 VAC, 50-60 Hz, 0.6-0.4 A
Ethernet Cable Length 25’ (7.6 m)

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Tools and Materials

Computer or Tablet

Plus:

• Router

• Internet Service

• 1" Hole Saw (Optional)

Before You Begin

IMPORTANT! To access the controller Web pages for system setup,
the controller and a computer or tablet must be connected to the
same router.

NOTE: Internet access is required for downloading the latest
software for system components.

Read these instructions and determine all components and
installation locations before beginning installation. For shower
configuration options, refer to the guide found on the product
page at www.us.kohler.com.

The controller comes equipped with rubber feet for placement on
a shelf or countertop.

The controller can be mounted vertically or horizontally and is
designed to fit within a 2x4 stud cavity.

If mounting within a stud cavity, an access panel must be
provided for servicing. The cavity must be free of insulation.

A qualified electrician should install a 15 A 120 V GFCI electrical
outlet, within the stud framing, in close proximity to the
controller.

If possible, install the electrical outlet prior to installing the
controller.

An Ethernet cable is provided to connect the controller to a
router. If the router is not within 25’ (7.6 m) of the controller,
obtain a longer Ethernet cable or add an extension cable.

This product complies with UL, CSA, FCC, and IC.

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72" (1.8 m) Cord

Power Supply

Internet
Service

48"
(1219 mm)
Cord

Controller

Digital
Valve

Router

25' (7.6 m) Ethernet Cable

Digital Valve

Shower AccessoriesWater Inlets Interfaces

Computer
or Tablet

1. Preparation

NOTE: The controller powers the interface(s) and controls system
components such as digital mixing valve(s).

Your system can be set up to use three interfaces. One interface,
installed inside the shower, is required.

Determine the locations of all components, including shower
accessories. For pre-programmed shower configurations, refer to
the guide found on the product page at www.us.kohler.com.

Refer to the installation guides packed with each product for
specific installation needs.

Before Operating the System For the First Time:

Download and install the latest software for connected components.
This may take an hour or more to complete based on system
configuration and internet connection speed. Do not disconnect the

power from the controller during software download and
installation.

Kohler Co. 5 1218131-2-A

5/16"
(8 mm)

Screw

4" (102 mm)

Drill 1"
(25 mm)
holes.

5-1/8"
(130 mm)

Power
Supply

Outlet

Mounting
Holes

Feet

Drip Loop

2. Install the Controller

CAUTION: Risk of product damage. The controller is rated to
operate in temperatures up to 104°F (40°C). Do not install near heat
sources (such as radiators or under whirlpool surrounds) or in any
location where the temperature may exceed 104°F (40°C).

NOTE: The controller comes equipped with rubber feet for
placement on a shelf, or it can be installed to a vertical surface using
the mounting holes.

The controller is designed to fit within a 2x4 stud cavity. The
cavity must be free of insulation.

Installation In a Stud Cavity

Install a vertical surface between the studs.
Install four drywall screws according to the dimensions above.

The screws should protrude 5/16″ (8 mm).
Install a 120 V GFCI electrical outlet within the stud framing, in

close proximity to the controller.

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Install the Controller (cont.)

NOTE: The power supply should be placed on a horizontal surface.
Do not secure the power supply to any surface.

Install a horizontal board to accommodate the power supply.
Ensure the cord can be routed to the electrical outlet without
being pinched.

Using a hole saw, drill 1″ (25 mm) holes through the studs at the
top and bottom of the wall cavity to allow proper air flow.

Hook the controller onto the protruding screws.
Route the power supply from the controller to the electrical

outlet.

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Power Cord
Status LED

Ethernet

Wi-Fi (Future Expansion)

Digital Interface(s) and
Optional Components

Digital Mixing Valve(s)

3. Connect the Components

IMPORTANT! Make drip loops in all cables.

IMPORTANT! Disconnect the power from the controller before

connecting the cables.

If not already installed, install any digital interfaces, digital
valves, and optional components for your system configuration.

Route all component cables to the controller location.
Gently press each connection into the proper port until it fully

clicks in place.
Connect the power supply to the controller. Verify that the digital

interface(s) illuminate.

Before Operating the System For the First Time:

Download and install the latest software for connected components.
This may take an hour or more to complete based on system
configuration and internet connection speed. Do not disconnect the

power from the controller during software download and
installation.

Refer to the ″Download/Install Software″ section for download
instructions.

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Ferrite

Power Cord

Ethernet
Cable

To
Router

4. Download/Install Software

NOTICE: Software download and installation may take an hour or
more to complete based on system configuration and internet
connection speed. Do not disconnect the power from the controller

during software download and installation.

NOTE: Internet service is required to receive the latest updates for

system components. The components must be connected to the
controller prior to software download.

Disconnect the power from the controller.
Make sure all system components are connected to the controller.
Attach the ferrite (provided) to the Ethernet cable, close to the

end that will be connected to the controller.
Connect the Ethernet cable from the controller to a router with

active internet service.
Reconnect the power supply to the controller. The controller will

communicate with the router to receive an IP address.
Upon receiving an IP address, the controller will check for

software updates for any connected components, and will
automatically download and install the software. Do not

disconnect the power from the controller during software
download and installation.

Kohler Co. 9 1218131-2-A

about

Controller
Hardware: v0.0.0.0
Firmware: v0.0.0.0

IP: 0.0.0.0

MAC: 00:146F:0E:34:4A

User Interface 1

OS: v0.0.0.0

Graphics: v0.0.0.0
Language: v0.0.0.0
TouchPanel: v0.0.0

settings

system

about

ok

5. Obtain the IP Address

NOTE: System setup must be completed through the controller Web
pages. The Web IP address is obtained from the interface.

From the [home] menu on the interface, touch the [settings] icon.
Go to [system], then to [about].
A pop-up screen will display current software information.
Copy the IP address from the screen.

NOTE: To access the Web pages, a computer or tablet must be
connected to the same router as the controller.

On a computer or tablet connected to the same router as the
controller, open a browser and enter the IP address into the
search field.

The controller Web page should appear in the browser, providing
access to configure system settings.

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settings

system

Interface

updates

Controller

Interface

Graphics

OS

Web Page

Control Settings Service

Diagnostics

Updates

Check for Updates

updates

ok

Upload

Browse...

6. Software Updates

NOTE: The controller will check for software updates daily (around
midnight), and will automatically download and install if needed.
Software can also be updated manually from the interface or the
controller Web pages.

From the Interface

On the [home] menu, touch the [settings] icon.
Go to [system], then to [updates].
A pop-up screen will indicate if updates are available for any

connected system components.

From the Web Pages

On a computer or tablet connected to the same router as the
controller, open a browser and enter the Web IP address. Refer to
the ″Obtain the IP Address″ section of this guide.

Click on the [Service] tab, then on [Updates].
Click [Check for Updates] to download the latest software for any

connected system components.
If updates are available, the controller will automatically

download and install the software.

Kohler Co. 11 1218131-2-A

Interface Web Page

Control Settings Service

settings

interface

display

auto return

start up

System

Available Shower Configurations

Custom

Date/Time

2014/1/20 12:40 P -0600

Day Light Savings Time

Date Format

MM-DD-YYYY
DD-MM-YYYY
YYYY-MM-DD

Users Interface Valve 1

7. General Settings

NOTE: Interface settings can be configured from the interface. Valve
setup and other system settings must be configured from the
controller Web pages.

From the Interface

On the [home] menu, touch the [settings] icon.
Go to [interface] to select general settings for the interface.
For more information about using the interface and its menus,

refer to the online guide on the product page at
www.us.kohler.com.

From the Web Pages

On a computer or tablet connected to the same router as the
controller, open a browser and enter the Web IP address. Refer to
the ″Obtain the IP Address″ section of this guide.

Click on the [Settings] tab, then on [System].
Select the general settings for your system.
User presets and additional interface settings can be configured

from the Web pages. Click on the appropriate menu to access the
options for those settings.

For valve setup, refer to the ″Valve Settings″ section of this guide.

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Control Settings Service

Control Settings Service

System

Available Shower Configurations

Custom

Feature Enable

Please read owner’s manual regarding possible
risks associated with these features

Steam

Massage

Spa

Users Interface Valve 1

8. Valve Settings

NOTICE TO INSTALLER:

WARNING: Risk of personal injury. Safety precautions
must be followed when using shower features such as
[Massage] and [Spa]. Before enabling, ensure the homeowner
has read the associated risks listed in the guides for these
features.

Users InterfaceSystem Valve 2

Outlet 1

Outlet 4

Temperature

Default Temperature
Max Temperature

Auto Purge

Cold Water

Swap Valves 1 and 2

Massage

Default

Auto Purge

Massage

Default

Auto Purge

Valve 1

Outlet 2

Outlet 5

38.0

46.0
7 Seconds
5 Minutes

Pre-Programmed Shower Configurations

NOTE: Pre-programmed shower configurations are outlined in the
guide found on the product page at www.us.kohler.com.

If components are installed for pre-programmed shower
configurations, the components can be automatically populated
on the Web pages.

Shower configurations are available based on the number of
valves connected to the controller.

To populate pre-programmed configurations, select the
appropriate dropdown option in the [Available Shower
Configurations] field. The shower components will appear in the
outlet options on the valve menus.

Kohler Co. 13 1218131-2-A

Valve Settings (cont.)

To enable shower features, such as [Massage], go to the [Settings]
tab, then click on [System]. Safety instructions for each feature

must be read by the homeowner before it is enabled. Refer to
the guide for each feature.

Custom Shower Configurations

NOTE: Custom shower components will need to be selected
manually on the Web page valve menus.

To check or configure valve settings, go to the [Settings] tab, then
click on [Valve 1].

Select the settings for each shower outlet for your system
configuration.

If applicable, click on [Valve 2] to select the outlets for the second
valve.

Complete the Installation

Once components have been configured, test for functionality.
Verify that each component is operating as intended.

For troubleshooting information for each system component, refer
to the guide found on the product page at www.us.kohler.com.

Troubleshooting

IMPORTANT! Turn off the power before performing any
maintenance.

NOTE: For service parts information, visit your product page at
www.kohler.com/serviceparts.

This troubleshooting guide is for general aid only. For service and
installation issues or concerns, call 1-800-4KOHLER.

Controller Troubleshooting Table
Symptoms Probable Cause Recommended Action

1. System stops

working and
the status LED
is solid red.

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A. System failure. A. Reboot the controller

by disconnecting the
AC power from the
wall outlet. If the
status LED remains a
solid red after reboot,
replace the controller.

Troubleshooting (cont.)

Controller Troubleshooting Table
Symptoms Probable Cause Recommended Action

2. System stops

working and
the Status LED
is OFF.

A. Power supply

failure.

A. Reboot the controller

by disconnecting the
AC power from the
wall outlet. If there is
no change after
reboot, replace the
power supply.

B. Incorrect wiring of

the AC power
supply.

B. Verify that the

controller was
installed per the
installation manual.
Make sure AC power
is present at the
outlet the controller
is plugged into.

3. Components

are sometimes
not on the

A. Damaged cables or

incorrect cable
installation.

A. Check all wiring

connections.

menu, even
though they
are connected
to the
controller.

B. Power fluctuation. B. Verify that the

devices are
connected to a stable
power supply.

C. The device is not

installed correctly.

C. See peripheral device

owners manual.

Interface Troubleshooting Table
Symptoms Probable Cause Recommended Action

1. Interface is not

lit.

A. Controller is not

plugged into the
electrical outlet.

B. Interface cable

connections may

A. Plug the controller

into an electrical
outlet.

B. Check all interface

cable connections.
be loose or
disconnected.

C. Circuit breaker has

been tripped.

C. Reset the circuit

breaker.

Kohler Co. 15 1218131-2-A

Troubleshooting (cont.)

Interface Troubleshooting Table
Symptoms Probable Cause Recommended Action

2. The interface

power
indicator is lit,
but the system
will not turn
on.

D. The controller may

require resetting.

E. A ″cross-over″

cable or coupler
was used to
connect the
interface to the
controller.

F. If none of the

recommended
actions for the
above issues
correct the
symptom, the
interface or
controller requires
servicing.

A. Interface cable

connections may
be loose.

B. The interface cable

or coupler is
damaged.

C. If the above

recommended
action does not
correct the
symptom, the
interface or
controller requires
servicing.

D. Disconnect and

reconnect the

controller power

supply from the

electrical outlet.

E. Connect the interface

to the controller

using a

″straight-through″

cable or coupler.

F. Contact your Kohler

Co. Authorized

Service

Representative.

A. Check all interface

cable connections.

B. Replace the cable or

coupler.

C. Contact your Kohler

Co. Authorized

Service

Representative.

Warranty

KOHLER®Electronic Faucets, Valves and Controls
FIVE-YEAR LIMITED WARRANTY

Kohler Co. warrants that its electronic faucets, valves and controls will

1218131-2-A 16 Kohler Co.

Warranty (cont.)

be free of defects in material and workmanship during normal
residential use for five years from the date the product is installed.
This warranty applies only to electronic faucets, valves and controls
installed in the United States of America, Canada and Mexico (″North
America″).

If a defect is found in normal residential use, Kohler Co. will, at its
election, repair, provide a replacement part or product, or make
appropriate adjustment where Kohler Co.’s inspection discloses any
such defect. Damage caused by accident, misuse, or abuse is not
covered by this warranty. Improper care and cleaning will void the
warranty*. Proof of purchase (original sales receipt) must be provided
to Kohler Co. with all warranty claims. Kohler Co. is not responsible
for labor charges, installation, or other incidental or consequential costs
other than those noted above. In no event shall the liability of Kohler
Co. exceed the purchase price of the faucet, valve or control.

If the electronic faucets, valves or controls are used commercially or are
installed outside of North America, Kohler Co. warrants that the
faucet, valve or control will be free from defects in material and
workmanship for one (1) year from the date the product is installed,
with all other terms of this warranty applying except duration.

If you believe that you have a warranty claim, contact your Home
Center, Dealer, Plumbing Contractor or E-tailer. Please be sure to
provide all pertinent information regarding your claim, including a
complete description of the problem, the product, model number, the
date the product was purchased, from whom the product was
purchased and the installation date. Also include your original invoice.
For other information, or to obtain the name and address of the service
and repair facility nearest you, write Kohler Co., Attn: Customer Care
Center, Kohler, Wisconsin 53044 USA, or by calling 1-800-4-KOHLER
(1-800-456-4537) from within the USA and Canada, and
001-800-456-4537 from within Mexico, or visit www.kohler.com within
the USA, www.ca.kohler.com from within Canada, or
www.mx.kohler.com in Mexico.

THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.

KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some
states/provinces do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of such damages, so

Kohler Co. 17 1218131-2-A

Warranty (cont.)

these limitations and exclusions may not apply to you. This warranty
gives the consumer specific legal rights. You may also have other
rights that vary from state/province to state/province. This warranty
is to the original consumer purchaser only, and excludes product
damage due to installation error, product abuse, or product misuse,
whether performed by a contractor, service company, or the
consumer.

This is Kohler Co.’s exclusive written warranty.
*Never use cleaners containing abrasive cleansers, ammonia, bleach,

acids, waxes, alcohol, solvents or other products not recommended
for chrome. This will void the warranty.

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