M product numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de
M corresponden a México (Ej.
K-12345M)
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1205551-2-C
IMPORTANT INSTRUCTIONS
READ AND SAVE FOR THE
CONSUMER
WARNING: Risk of scalding or other severe injury.
CAUTION: Risk of scalding hazard. This device has been
calibrated at the factory to ensure a safe maximum water
temperature. Any variance in settings or water inlet
conditions from those used during factory calibration may
raise the discharge temperature above the safe limit, and may
present a scalding hazard.
•
Before completing installation, the installer must set the
maximum water temperature setting of this valve to minimize the
risks associated with scalding hazards according to ASTM F 444.
The installer is responsible for adjusting the maximum water
temperature of this valve according to instructions.
This valve meets or exceeds ASME A112.18.1/CSA B125.1 and ASSE
1016/ASME A112.18.1016/CSA B125.16.
If you do not understand any of the temperature adjustment
instructions in this document, in the United States please contact our
Customer Care Center at 1-800-4KOHLER. Outside the U.S., please
contact your distributor.
IMPORTANT NOTICE: Please fill in the blanks on the valve label and
below, in the NOTICE TO HOMEOWNERS box. Retain this guide for
future reference.
•
The valve is calibrated to 104°F (40°C) at the first stop position,
and the maximum temperature limit stop is positioned so the
outlet water temperature does not exceed 120°F (49°C).
•
Factory calibrated inlet conditions are:
Hot and cold water pressure = 43.5 psi (300 kPa)
Hot water supply temperature = 149°F (65°C)
Cold water supply temperature = 59°F (15°C)
•
If inlet conditions differ from those used during factory
calibration, it may be necessary to re-calibrate the valve after
installation. The installer must check the mixed flow
temperature after installation, and adjust the valve as needed
according to the instructions.
1205551-2-C2Kohler Co.
IMPORTANT INSTRUCTIONS (cont.)
NOTICE TO HOMEOWNERS! This device has been preset by
_______________________ of _______________________________ to
ensure a safe maximum temperature. Any change in the setting may
raise the discharge temperature above the limit considered safe, and
lead to scalds.
Date: ______________
Tools and Materials
Solder
Pipe
Wrench
Assorted
Screwdrivers
Adjustable
Wrench
Strap Wrench
10 mm
Hex Wrench
Hacksaw or
Tubing Cutter
Thermometer
Propane
Torch
Thread
Sealant
Wrench and
1/2" (13 mm)
Hex Socket
Before You Begin
WARNING: Risk of scalding. High water temperature can
cause severe burns. Set the water temperature at or below
120°F (49°C) following the adjustment procedure.
WARNING: Risk of scalding or other severe injury. Before
completing installation, the installer must set the maximum
water temperature setting of this valve to minimize the risks
associated with scalding hazards according to ASTM F 444.
CAUTION: Risk of personal injury. If the water
temperature is set too high, scalding will occur. The water
temperature should never be set above 120°F (49°C).
CAUTION: Risk of scalding. This device has been calibrated
at the factory to ensure a safe maximum water temperature.
Any variance in settings or water inlet conditions from those
used during factory calibration may raise the discharge
Kohler Co.31205551-2-C
Before You Begin (cont.)
temperature above the safe limit, and may present a scalding
hazard. Responsibility for installation and adjustment of this
device in accordance with these instructions lies with the
installer.
NOTICE: Risk of product damage. This valve contains plastic and
rubber components. Do not sweat or braze directly to the valve
body. Do not apply excessive heat to the valve body when you
make solder connections. Do not apply flux or acids directly to the
valve, as damage to the seals, plastic components, and trim finish
may result.
NOTICE: Risk of product damage. Do not apply petroleum-based
lubricants to the valve components, as damage may result.
NOTICE: Risk of product damage. Inlet and outlet threaded joint
connections should be made with plumbers PTFE tape or liquid
sealant. Oil-based, non-setting compounds should not be used.
NOTICE: Do not force the handle in any direction. Forcing the
handle will damage the valve.
Observe all local plumbing and building codes.
Shut off the water supply.
Inspect the supply piping for damage. Replace as necessary.
The bottom port of the thermostatic mixing valve is intended for
use as a bath filler only. If a bath spout is not used with this
product, cap the bottom port.
The K-2972 and K-2975 thermostatic mixing valves do not contain
an integral volume control/shut-off valve. You must install a
separate volume control/shut-off valve (K-2974 or K-2977)
downstream of any used valve outlet.
The K-2973 and K-2976 thermostatic mixing valves contain a
single volume control/shut-off valve for controlling the water
flow through the shower outlet. When plumbing to the valve’s
bath outlet, you must install a separate volume control shut-off
valve (K-2974 or K-2977) downstream from the bath outlet.
1205551-2-C4Kohler Co.
Before You Begin (cont.)
The thermostatic mixing valves do not have an integral aspirator.
For installations that use a bath diverter spout, you must install a
twin ell (K-9663) with integral aspirator between the valve and
the bath spout. If these thermostatic mixing valves are installed
without an aspirator, it will cause water to flow from the shower
and bath spout at the same time.
Determine the correct drain size and capacity for your
installation. If two thermostatic mixing valves are used together,
water volumes between 18 and 30 gal/min (60 and 114 l/min) or
more are possible, depending upon the water supply pressure.
Determine the correct water heater size and capacity for your
installation. A typical shower installation uses an approximate
mix of 75% hot water and 25% cold. A custom shower application
using three 2.5 gal/min (9.5 l/min) showerheads can use about 45
gallons (170 liters) of hot water in 8 minutes. Choose a water
heater large enough for your installation.
The valve is calibrated to 104°F (40°C) at the first stop position.
The maximum temperature limit stop is positioned so the outlet
water temperature does not exceed 120°F (49°C).
The factory calibrated pressure for hot and cold water inlets is
43.5 psi (300 kPa). The factory calibrated hot water supply
temperature is 149°F (65°C) and the cold water supply
temperature is 59°F (15°C).
If the inlet conditions differ from those used during factory
calibration, it may be necessary to re-calibrate the valve after
installation. The installer must check the mixed flow
temperature after installation and adjust the valve as needed
according to the instructions.
If possible, flush all piping thoroughly before installing the valves
to prevent early clogging of filter screens.
Kohler Co.51205551-2-C
4-5/8" (117 mm)
1/2" NPT
Shower Outlet
1/2" NPT
Hot Inlet
2-1/16"
(52 mm)
1-7/16"
(37 mm)
1-1/8"
(29 mm)
1/2"
(13 mm)
2-1/16"
(52 mm)
2-7/16"
(62 mm)
2-5/16"
(59 mm)
Stop
3-3/4" (95 mm)
1/2" NPT
Cold Inlet
3-7/8"
(98 mm)
Max
Finished Wall
Min
Finished Wall
3-1/2" (89 mm)
1-3/16" (30 mm)
4-5/8" (117 mm)
K-2972 - 1/2″ Valve Roughing-In
1205551-2-C6Kohler Co.
4-5/8" (117 mm)
6-3/8"
(162 mm)
1/2" NPT
Shower Outlet
1/2" NPT
Hot Inlet
3-1/8"
(79 mm)
1-3/16" (30 mm)
1-3/16" (30 mm)
1-7/16"
(37 mm)
2-1/16"
(52 mm)
4-5/8" (117 mm)
3-1/2" (89 mm)
2-5/16"
(59 mm)
1/2" NPT
Cold Inlet
Stop
Max
Finished Wall
Min
Finished Wall
1/2"
(13 mm)
2-7/16"
(62 mm)
3-3/4" (95 mm)
K-2973 - 1/2″ Valve Roughing-In
Kohler Co.71205551-2-C
3/4" NPT
Shower Outlet
4-13/16" (122 mm)
2-1/16"
(52 mm)
2-3/8" (60 mm)
3/4" NPT
Hot Inlet
2-1/16"
(52 mm)
1-7/16"
(37 mm)
1-1/8"
(29 mm)
1/2"
(13 mm)
3/4" NPT
Bath Outlet
2-7/16"
(62 mm)
Stop
3-3/4" (95 mm)
3/4" NPT
Cold Inlet
4-7/16"
(113 mm)
Max
Finished Wall
Min
Finished Wall
3-1/2" (89 mm)
1-3/16" (30 mm)
4-5/8" (117 mm)
K-2975 - 3/4″ Valve Roughing-In
1205551-2-C8Kohler Co.
6-15/16"
(176 mm)
3/4" NPT
Shower Outlet
3/4" NPT
Hot Inlet
3-3/16"
(81 mm)
1-3/16" (30 mm)
1-7/16"
(37 mm)
1-3/4"
(44 mm)
4-13/16" (122 mm)
2-1/16"
(52 mm)
4-5/8" (117 mm)
3-1/2" (89 mm)
2-3/8"
(60 mm)
3/4" NPT
Cold Inlet
Stop
3/4" NPT
Bath Outlet
Max
Finished Wall
Min
Finished Wall
1/2"
(13 mm)
2-7/16" (62 mm)
3-3/4" (95 mm)
K-2976 - 3/4″ Valve Roughing-In
Kohler Co.91205551-2-C
2x4
Thick WallThin Wall
2x6
2-7/16"
(62 mm)
Finished
Wall
4-1/4" (108 mm) Max2-15/16" (75 mm) Min
3-3/4" (95 mm)
Plaster Guard
Finished Wall
1. Install the Support Framing
IMPORTANT! Make sure the valve is mounted at the correct depth
so it will be properly positioned when the finished wall is installed.
NOTE: Shower only configuration is shown. Adjust the support as
needed for other configurations.
NOTE: Install a backer board behind the valve for installations on
2x6 studding only.
NOTE: A backer board may not fit behind the valve for installations
on 2x4 studding. Support the pipes directly above and/or below the
valve. This will also provide support for the valve.
NOTE: When installing the K-2972 or K-2973 valve, use 1/2″
nominal copper tubing and fittings throughout this installation.
Smaller diameter piping upstream or downstream of the valve will
reduce performance of the valve.
1205551-2-C10Kohler Co.
Install the Support Framing (cont.)
NOTE: When installing the K-2975 or K-2976 valve, use 3/4″
nominal copper tubing and fittings throughout this installation.
Smaller diameter piping upstream or downstream of the valve will
reduce performance of the valve.
Determine the desired location for the valve according to the
roughing-in information, and construct suitable stud and support
framing for your configuration and valve.
If the finished wall is drywall, 1/2″ (13 mm) drywall or thicker
should be used or the finished wall will not be strong enough.
Determine the finished wall thickness. The finished wall should
not extend beyond the outside edge of the plaster guard. The
valve can be mounted with the plaster guard flush with the
finished wall for maximum wall thickness. If the plaster guard is
recessed, the finished wall is too thick. Refer to the diagram
above.
Install water hammer arrestors in the hot and cold water supply
lines.
Determine the desired location for the valve according to the
roughing-in information, and construct suitable stud and support
framing.
Kohler Co.111205551-2-C
To Showerhead
For finished wall thicknesses
less than 3/16" (5 mm), install
1/2" (13 mm) plywood backing
behind cutout.
K-2976-KS
Shown
Hot
Supply
Cold
Supply
To Bath Spout Volume Control
Cap outlet if not used.
2. Install the Valve
NOTICE: Risk of product damage. This valve contains plastic and
rubber components. Do not sweat or braze directly to the valve
body. Do not apply excessive heat to the valve body when you
make solder connections. Do not apply flux or acids directly to the
valve, as damage to the seals, plastic components, and trim finish
may result.
NOTICE: Risk of product damage. Do not apply petroleum-based
lubricants to the valve components, as damage may result.
NOTICE: Risk of product damage. Inlet and outlet threaded joint
connections should be made with plumbers PTFE tape or liquid
sealant. Oil-based, non-setting compounds should not be used.
NOTE: A plaster guard is attached to the face of the mixing valve.
Do not remove it until instructed.
Flush the hot and cold water supply lines to remove any debris.
Use thread sealant and connect the hot and cold water supply
lines to the valve inlet ports. Ensure that the corresponding water
supply lines are connected to the correct inlet ports.
1205551-2-C12Kohler Co.
Install the Valve (cont.)
NOTE: If the existing hot and cold plumbing makes this
configuration inconvenient or if it is advantageous to reverse the hot
and cold ports (such as back-to-back installations), see the ″Reverse
the Inlet Supplies″ section.
For K-2973 and K-2976 valves, make certain that the integral
volume control/shut-off valve portion of the assembly is on top
when installed.
Connect the water outlet lines to the valve ports. Plug any
unused outlet port.
IMPORTANT! Secure the piping to the framing.
NOTE: When using the plaster guard to trace the cut-out, the tick
marks located outside of the guard will assist you in identifying the
spline centers.
Use the plaster guard to determine the depth of the valve in the
wall, and to trace the cut-out line in the wall material.
NOTE: The finished wall must be within the MIN-MAX depth
shown on trim adapters 1, 2, and 3 of the plaster guard.
Turn on the water supply lines to the valves.
Run water through the mixing valve, all showers, and the spout.
Remove the plaster guard to access and inspect the valve.
Kohler Co.131205551-2-C
Remove the cartridge and rotate 180˚.
Supply Stops
Seal
Cartridge
Seal
Tab
Head Nut
3. Reverse the Inlet Supplies
IMPORTANT! The steps in this section are optional. Only perform
these steps when the hot and cold inlet supplies are reversed.
The inlet connections are indicated on the inlet ports of the
thermostatic valve assembly. Left is HOT and right is COLD. If this
configuration is not suitable for your installation, the cartridge may
be rotated 180° to reverse the hot and cold inlet ports.
NOTE: DO NOT pull the removal clip from the cartridge assembly
at any time during this procedure. The retaining clip helps hold the
temperature limit stop and detent components in place and reduces
or eliminates the need for temperature adjustments.
With the valve already installed and pressurized:
Turn both integral supply stops 90° counterclockwise until they
contact the stop bracket.
Turn the volume control valve stem (not shown) fully clockwise
to release the pressure.
Slowly loosen the head nut, turning it counterclockwise. This will
begin to draw the cartridge out of the valve body.
1205551-2-C14Kohler Co.
Reverse the Inlet Supplies (cont.)
NOTE: Some water may be released. Use a bucket and towels to
contain the water.
Pull the head nut with the cartridge out of the valve body.
NOTE: Two seals may fall out when the cartridge is removed. Set
the seals aside.
Rotate the cartridge 180°.
Verify the cold cartridge inlet is on the left when the valve stem
adapter is facing you.
NOTE: The hot and cold cartridge inlets are identified on the top
and sides of the cartridge tabs. The tabs are labeled ″H″ and ″C″ to
identify hot and cold.
TIP: Rotating the cartridge back and forth or installing with a
push-pull motion will reduce the possibility of pinching the side
seals.
Reinstall the seals onto each side of the cartridge.
Carefully push the cartridge back into the valve body. Make sure
both cartridge tabs are properly seated inside the cartridge slots
of the valve body.
Handtighten the head nut onto the valve body. Do not
overtighten.
Return the integral supply stops back to their original position.
Make note of reversed inlet supplies on the valve for future
servicing.
Kohler Co.151205551-2-C
Turn integral supply stops 90˚
Supplies Closed
for OPEN/CLOSE.
Locking Bar
Supplies Open
Integral
Supply Stops
Integral Supply Stop Operation
NOTE: Use a socket wrench with 1/2″ (13 mm) socket to adjust the
stops.
Turn Off the Stops
Use a socket wrench to turn the integral stops 90°
counterclockwise to close both the hot and cold water inlet
supplies.
NOTE: If the inner body turns, but the outer ring does not turn,
firmly tighten (clockwise) the integral stop. Then rotate
counterclockwise. The outer ring should then turn with the integral
stop.
NOTE: If the outer ring still does not turn, slide the locking bar up
by loosening the screw. Free the integral stops by turning them
clockwise and then turn them back to their original position. Slide
the locking bar back in place and secure with the screw.
Confirm the stops are closed using the diagram above.
Turn the volume control counterclockwise to release excess water
(not shown).
1205551-2-C16Kohler Co.
Integral Supply Stop Operation (cont.)
The cartridge or check valves may now be removed for servicing
or replacement.
NOTE: Keep a rag handy to catch excess water that will gradually
drain when the valve cartridge is removed.
Kohler Co.171205551-2-C
Twist.
Remove screen.
Servicing the Filters
Remove the trim.
Close both stops following the instructions in the previous
section.
Use a socket wrench with 1/2″ (13 mm) socket to remove the stop
assembly (hot is left side, cold is right side).
Remove the screen assembly by turning and pulling from the
check valve body.
Clean or replace the screen assembly as needed.
Clean or replace the check valve body as needed.
Reinstall the screen assembly to the check valve body by pushing
in and turning 90°.
Reinstall the check valve body by turning clockwise until it drives
the stop body open.
Open the supply stops and check for leaks.
Reinstall the trim.
1205551-2-C18Kohler Co.
Increase Temperature
Spline
Adapter
Decrease Temperature
Check the Temperature Setting
NOTE: The thermostatic valve cartridge is calibrated at the factory
for a shower temperature of approximately 104°F (40°C) to 105°F
(41°C) and a maximum hot temperature of 120°F (49°C).
Turn the water on.
Attach a trim handle or plaster guard (found in volume control
valve K-2974 or K-2977 or transfer valve K-728) onto the valve
spline adapter.
Turn the spline adapter fully counterclockwise so the trim handle
or plaster guard can no longer move. The spline adapter is now
in the full hot position.
Allow the water to run for several minutes to stabilize the water
supply temperatures.
Position a thermometer in the water stream to check the
temperature of the hot water.
If the water temperature exceeds 120°F (49°C) or is less than
desired, proceed to the ″Adjust the Hot Temperature Limit″
section.
Turn the trim handle or plaster guard clockwise until you hear a
click. Do not turn any further. This is the shower temperature
position.
Remove the trim handle or plaster guard from the valve spline
adapter.
Kohler Co.191205551-2-C
Check the Temperature Setting (cont.)
Position a thermometer in the water stream to check the shower
temperature.
If the water temperature is less than 104°F (40°C) to 105°F (41°C)
or is more than desired, proceed to the ″Adjust the Shower
Temperature″ section.
If both settings are correct, fill out the ″NOTICE TO
HOMEOWNERS″ section in the beginning of this document.
1205551-2-C20Kohler Co.
Head Nut
Valve Stem
Outer Clip
Spline Adapter
Detent Collar
Adjust the Hot Temperature Limit
Remove the outer clip from the head nut.
Remove the detent collar.
Remove the spline adapter.
NOTE: Keep the detent collar off while making adjustments.
Turn the valve stem fully counterclockwise.
Using the volume control valve (not shown), turn on the water.
Allow the water to flow for several minutes until the water
temperature stabilizes.
Kohler Co.211205551-2-C
Adapter Tab
Hot Temperature
Limit Stop
Valve Stem
Spline Adapter
Hot Temperature
Limit Stop
Adapter Tab
Adjust the Hot Temperature Limit (cont.)
Using a thermometer, check the temperature of the water.
Turn the valve stem clockwise until the water temperature
reaches 120°F (49°C).
Reinstall the spline adapter with the adapter tab positioned flush
with the hot temperature limit stop on the cartridge.
Using the volume control valve (not shown), turn off the water.
1205551-2-C22Kohler Co.
Detent
Collar
Increase Temperature
Decrease Temperature
Outer Clip
Spline
Adapter
Adjust the Shower Temperature
If the detent collar is installed: Remove the outer clip and
disengage the detent collar from the teeth of the cartridge. Do not
remove the collar; allow it to hang from the cartridge.
If the detent collar is not installed: Loosely position the detent
collar over the cartridge, ensuring the collar does not engage the
cartridge teeth.
Place the trim handle (not shown) or plaster guard (not shown)
onto the valve spline adapter.
Turn the spline adapter fully counterclockwise so the trim handle
or plaster guard can no longer move. The spline adapter is now
in the full hot position.
Remove the trim handle or plaster guard from the valve spline
adapter.
Using the volume control valve (not shown), turn on the water.
Allow the water to flow for several minutes until the water
temperature stabilizes.
Hold a thermometer in the water stream to check the water
temperature.
Once the water temperature reaches the set hot temperature limit
(section ″Adjust the Hot Temperature Limit″) begin slowly
rotating the detent collar and spline adapter clockwise.
Kohler Co.231205551-2-C
Adjust the Shower Temperature (cont.)
NOTE: While rotating the detent collar, small in-and-out
adjustments will be required to ensure the collar does not engage
the cartridge teeth. Use the detent collar to rotate the spline adapter.
While rotating the collar and spline adapter, monitor the water
outlet temperature.
When the temperature reaches 104-105°F (40-40.5°C), push the
detent collar in until it engages the teeth of the cartridge.
With the clip tab positioned toward the valve, reinstall the clip to
the head nut.
Using the volume control valve (not shown), turn off the water.
Troubleshooting
NOTICE: This section is for general aid only. For warranty
service, call 1-800-4KOHLER from within the USA and Canada, or
001-800-456-4537 from within Mexico.
For service parts information, visit your product page at
www.kohler.com/serviceparts.
SymptomsProbable Cause/Recommended Action
1.Only hot or cold water
from the water outlet.
2.Fluctuating or reduced
flow rate.
A. Inlet supplies are reversed. See
″Reverse the Inlet Supplies″ section.
B. Check filter screens for blockage.
Clear if necessary.
A. External condition variation such as
reduced pressure.
B. Check filter screens for blockage.
Clear if necessary.
C. Make sure that the minimum flow
rate is sufficient for supply conditions.
D. Make sure that dynamic inlet
pressures are nominally balanced and
sufficient.
E. Make sure that inlet temperature
differentials are sufficient.
F. Service stops are not fully opened.
Rotate both service stops clockwise until
fully open.
G. Check thermostatic performance;
replace the thermostatic cartridge, if
necessary.
1205551-2-C24Kohler Co.
Troubleshooting (cont.)
SymptomsProbable Cause/Recommended Action
3.No flow from shower
control water outlet.
4.Blend temperature drift.A. Indicates operating conditions have
5.Hot water in cold supply
or cold water in hot
supply.
6.Maximum blend
temperature setting too
hot or too cold.
7.Water leaking from the
valve body.
8.Flow knob or
temperature knob is stiff
to operate.
A. Filter screens are blocked. Clear filter
screens.
B. Hot or cold supply failure. Replace
the supply valve.
C. Flow control cartridge not working.
Check and replace if necessary.
D. Service stops are shut off. Rotate both
service stops clockwise until fully open.
changed. No action is needed.
B. Refer to symptom 2.
C. Hot supply temperature fluctuation.
D. Supply pressure fluctuation.
A. Indicates crossflow. Replace check
valve.
A. Indicates incorrect maximum
temperature setting; refer to the ″Adjust
the Hot Temperature Limit″ section.
B. Refer to symptom 4.
C. Refer to symptom 5.
A. Seal(s) worn or damaged. Obtain
service kit and replace seal(s).
B. If leaking from around the
temperature spindle, replace the
thermostatic cartridge.
A. Impaired free movement of internal
components. Replace the appropriate
cartridge.
B. Supply pressures are too high. Fit
pressure reducing valve.
Warranty
KOHLER®Faucet Lifetime Limited Warranty
Kohler Co. warrants its Faucets* manufactured after January 1, 1997, to
be leak and drip free during normal residential use for as long as the
original consumer purchaser owns his or her home. If the Faucet
should leak or drip during normal use, Kohler Co. will, free of charge,
mail to the purchaser the cartridge necessary to put the Faucet in good
working condition. This warranty applies only to Kohler Faucets
Kohler Co.251205551-2-C
Warranty (cont.)
installed in the United States of America, Canada or Mexico (″North
America″).
Kohler Co. also warrants all other aspects of the faucet or accessories
(″Faucet″)*, (except gold, non-Vibrant
, non-chrome finishes) to be free
®
of defects in material and workmanship during normal residential use
for as long as the original consumer purchaser owns his or her home.
This warranty applies only to Kohler Faucets installed in North
America. If a defect is found in normal residential use, Kohler Co. will,
at its election, repair, provide a replacement part or product, or make
appropriate adjustment. Damage to a product caused by accident,
misuse, or abuse is not covered by this warranty. Improper care and
cleaning will void the warranty**. Proof of purchase (original sales
receipt) must be provided to Kohler Co. with all warranty claims.
Kohler Co. is not responsible for labor charges, installation, or other
incidental or consequential costs. In no event shall the liability of
Kohler Co. exceed the purchase price of the Faucet.
If the Faucet is used commercially or is installed outside of North
America, or if the finish is gold, non-Vibrant or a painted or powder
coated color finish, Kohler Co. warrants the Faucet to be free from
defects in material and workmanship for one (1) year from the date the
product is installed, under Kohler Co.’s standard one-year limited
warranty.
If you believe that you have a warranty claim, contact Kohler Co.,
either through your Dealer, Plumbing Contractor, Home Center or
E-tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444
Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all
pertinent information regarding your claim, including a complete
description of the problem, the product, model number, color, finish,
the date the product was purchased and from whom the product was
purchased. Also include your original invoice. For other information,
or to obtain the name and address of the service and repair facility
nearest you, call 1-800-4-KOHLER (1-800-456-4537) from within the
USA and Canada, and 001-800-456-4537 from within Mexico, or visit
www.kohler.com within the USA, www.ca.kohler.com from within
Canada, or www.mx.kohler.com in Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THESE
WARRANTIES IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO. AND/OR
SELLER DISCLAIM ALL LIABILITY FOR SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES. Some states/provinces do not
allow limitations of how long an implied warranty lasts or the
1205551-2-C26Kohler Co.
Warranty (cont.)
exclusion or limitation of such damages, so these limitations and
exclusions may not apply to you. This warranty gives the consumer
specific legal rights. You may also have other rights that vary from
state/province to state/province.
This is Kohler Co.’s exclusive written warranty.
*Trend
components; WaterHaven
faucets, MasterShower®tower, BodySpa systems and
®
tower, systems and components; Tripoint
®
®
faucets, Polished Gold, non-Vibrant and painted or powder coated
finishes, fittings; all items within the ″Fixture Related″ section of the
Kohler Faucets Price Book, drains, Duostrainer
sink strainers,
®
soap/lotion dispensers, Moxie®Wireless Speaker; and faucets used in
commercial settings, and outside North America, are covered by
Kohler Co.’s one-year limited warranty.
**Never use cleaners containing abrasive cleansers, ammonia, bleach,
acids, waxes, alcohol, solvents or other products not recommended for
chrome. This will void the warranty.
Kohler Co.271205551-2-C
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