Kärcher North America Machine Warranty
Effective on all products shipped AFTER January 1st, 2015
Limited Warranty
Kärcher North America warrants new machines against defects in material and workmanship under normal use and service to the original
purchaser. Any statutory implied warranties, including any warranty of merchantability or fitness for a particular purpose, are expressly limited to
the duration of this written warranty.
special consequential damages arising out of or in connection with the furnishing, performance, use or inability to use the machine. This
remedy shall be the exclusive remedy of the buyer. This warranty gives you specific legal rights and you may also have other rights which vary
from state-to-state. The warranty period is subject to the conditions stated below.
10 / 3 Warranty: 10 Years Polyethylene (PE) Housings, 3 Years Parts, and Service Labor
Subject to conditions outlined below, Kärcher North America warrants rotationally molded PE housings and parts on all of its machines to be
free from defects in material and workmanship, under normal use and service for ten (10) years to the original owner.
Under this warranty we guarantee the performance of non-polyethylene parts and components to be free from defects for up to three (3) years
to the original end user. Parts replaced or repaired under this warranty are guaranteed for the remainder of the original warranty period. (See
table below)
Service labor charges are covered for up to three (3) years from the date of purchase through authorized service provider. No travel
coverage for cord-electric models. See table below for each general product model warranty coverage.
Upright Vacuums:
Exceptions and Exclusions:
Normal wear items not limited to brushes, foot pedal, cords, clutches, filters, gaskets, hoses, and bearings will be warranted for manufacturing
defects for 90 days from the purchase date. All other items are 1 year parts and labor.
Product Non- PE Parts Service Labor
Versamatic®/Axcess/CV300/CV380
Sensor®Xp/Sensor S/UPV12
**All other parts 3 years except: Brush strip, cord, filter & gaskets.
Product Non-PE Parts Service Labor
Sensor 2, CVU 30/1, 36/1, 46/1**
All Other Products:
Product PE Housing & Parts Non- PE Parts Service Labor Travel
Rider / Stand up Scrubbers, Extractors 10 years 3 years or 2000 hours 3 years or 2000 hours 6 Months
Rider/ Stand-up Vacuum, Burnishers 10 years 3 years or 2000 hours 3 years or 2000 hours 6 Months
Rider Sweepers 10 years 3 years 3 years 6 Months
Walk Behind Scrubbers / Escalator Cleaner 10 years 3 years or 2500 hours 3 years or 2500 hours 6 Months
Walk Behind Sweepers 10 years 3 years 3 years 6 Months
Battery/ Burnishers/ Extractors 10 years 3 years 3 years 6 Months
Extractors / Compass 10 years 3 years 3 years -
Interim Cleaners 10 years 3 years 3 years -
Wide Areas Vacuums 10 years 3 years 3 years -
Auto Mop 10 years 3 years 3 years -
Air Movers/ Canister/ Wet/Dry Vacuum 10 years 1 year 1 year -
Microscrubbers 3 years 3 years 3 years -
Trek Vac 1 year 1 year 1year -
Spotter Extractors 1 year 1 year 1 year -
Broom/Steamer/SV2 Bp 1 year 1 year 1 year -
Propane Burnishers / Strippers - 2 years 1 year -
Kärcher North America will not be liable for any other damages, including but not limited to indirect or
Belts (as long as the original user owns the product) Lifetime 1 year
Vacuum Motor, Swivel Neck and Chassis 3 years 3 years
Brush Motor, and Bag Housing 5 years 5 years
Belts (as long as the original user owns the product) Lifetime 1 year
Vacuum Motor and Chassis 2 years 2 years
Bag Housing 5 years 5 years
Belts Lifetime 1 year
Vacuum motor and chassis 3 years 3 years
Bag housing 5 years 5 years
Kärcher
North America reserves the right to change its warranty policy without notice.
Kärcher
North America • 1351 West Stanford Avenue • Englewood, CO 80110 USA
Tel 800-444-7654 • Financial Service 800-804-6804 • Fax 866-271-0520 • email: Warrantyregistration@karcherna.com
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Kärcher North America Machine Warranty
Effective on all products shipped AFTER January 1st, 2015
Product Exceptions & Exclusions
• Mini Pro & BR 30/15 brush motors, one year coverage
• Pump & pump motors one year coverage (excludes non-electric pumps which have three year coverage)
• Electrical components, one year coverage
• Tank bags carry a one year parts and service labor warranty.
• Vacuum motors: Scrubbers/extractors/compass/wet & dry machines one year.
• Trojan and Discover batteries and Lester Electrical chargers are handled directly with the manufacturer.
• Kawasaki® engines have two (2) year manufacturer’s warranty. NOTE: The engine warranty is administered through the engine
manufacturer and must be repaired at an authorized service center.
Normal wear items and accessories including, but not limited to, belts, brushes, carbon brushes, clutches, cords, filters, finishes, gaskets,
hoses, light bulbs, squeegees, bearings, actuating cables, tires, and propane tanks will be warranted for manufacturing defects for 90-days
from the purchase date.
The warranty commences on the purchase date by the original end user from an authorized agent, subject to proof of purchase. If proof of
purchase cannot be identified, the warranty start date is 90 days after the date of sale to an authorized Kärcher North America distributor. Parts
replaced or repaired under warranty are guaranteed for the remainder of the original warranty period.
90 Day Warranty Extension Available
Upon receipt of the Machine Registration, Kärcher North America will extend by 90 days, from the date of purchase, by the original end user, all
items included under the one-year provision. This applies only to one-year items and does not include 90-day wear items.
This Warranty Shall Not Apply To:
1. Any product that has been subject to abuse, misuse, neglect or unauthorized alteration (including the use of incompatible or corrosive
chemicals or overloading of capacity).
2. Products that have experienced shipping or freight damage.
3. Repairs necessary to correct any failure due to improper pre-delivery service and inspection by the selling dealer.
4. Excessive time for cleaning units in preparation for repair.
5. Any repairs resulting from poor initial service work or improper diagnosis.
6. Tune-up parts such as plugs, plug wires and condensers.
7. Any design alterations performed by an organization not authorized or specified by Kärcher North America.
8. Trojan and Discover batteries and Lester Electrical chargers are handled directly with the manufacturer.
9. High-pressure washing.
10. Electrical components exposed to moisture.
If difficulty develops during the warranty period, contact the authorized agent from whom the product was purchased.
may elect to require the return of components to validate a claim. Any defective part to be returned must be shipped freight prepaid to Returns
department.
Kärcher North America
Use of Parts Not Approved By Kärcher North America Will Void All Warranties
To insure a valid vacuum warranty, optimal performances, and improved indoor air quality, use genuine Windsor Kärcher group/ Kärcher
Professional filters and bags.
A product sold before January 1
Kärcher
North America reserves the right to change its warranty policy without notice.
Kärcher
North America • 1351 West Stanford Avenue • Englewood, CO 80110 USA
Tel 800-444-7654 • Financial Service 800-804-6804 • Fax 866-271-0520 • email: Warrantyregistration@karcherna.com
st
, 2015 shall be covered by the limited warranty in effect at the date of sale to the original purchaser.
86019540 REV P