Intermec PM4i User Guide

Mid-Range Printer

User’s Manual

Intermec Technologies Corporation

Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).

This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).

This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty.

ii PM4i Mid-Range Printer User’s Manual

Document Change Record

This page records changes to this document. The document was previously released as 934-020-001.

Version Number

Date Description of Change

-001 9/2009

• Updated the part number to 935-025-001.

• Combined the Fingerprint (P/N 934-022-001) and

IPL (P/N 934-020-001) versions of the user’s guides.

• Incorporated the EasyLAN User’s Guide

(P/N 1-960590-03) and the EasyCoder Printer RFID User’s Guide (P/N 934-008-002) into this manual.

• Removed configuration information from the

EasyLAN Ethernet Interface Kit Installation Instructions (P/N 1-960589-01) and the EasyLAN Wireless Interface Kit Installation Instructions (P/N 1-960610-04) and added it to this manual.

• Added information to support the latest firmware

release, including:

• USB host support

• 400 dpi support

• New keypad

• Ethernet interface

• Monotype font support

• Multiple network interfaces

• Multiple firmware support

• IPv6 functionality

• Multiple NET connections

PM4i Mid-Range Printer User’s Manual iii

iv PM4i Mid-Range Printer User’s Manual

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Using the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Learning About the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What’s New?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Identifying the Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Selecting a Printer Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Understanding the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Understanding the Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Understanding the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Understanding the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Understanding the Printer Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Contents

Loading Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Loading Media for Tear-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Loading Media for Peel-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Loading Media for Cut-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Loading Media From an External Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Using the Rotating Media Supply Hub. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Printing a Test Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Creating and Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Printing on RFID Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

PM4i Mid-Range Printer User’s Manual v

Contents

Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Connecting the Printer to a PC Through the Serial Port . . . . . . . . . . . . . . . . . . . . . 44

Connecting the Printer to a PC Through the USB Device Port . . . . . . . . . . . . . . . 45

Connecting the Printer to a PC Through the IEEE 1284 Port . . . . . . . . . . . . . . . . 45

Connecting the Printer to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Setting Up Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Manually Configuring IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Setting Up 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring 802.11 Wireless Security Using Fingerprint . . . . . . . . . . . . 52

Configuring 802.11 Wireless Security Using IPL . . . . . . . . . . . . . . . . . . . . 55

Connecting Peripherals to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Using a USB Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Connecting a Keyboard to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Connecting a Bar Code Scanner to the USB Host Port. . . . . . . . . . . . . . . . . . . . . . . 60

Connecting a USB Hub to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Configuring the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Configuring Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Configuring Your Printer From the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Configuring Your Printer From the Printer Home Page. . . . . . . . . . . . . . . . . . . . . .64

Configuring Communications Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Configuring Media Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Configuring Print Engine Settings (Fingerprint only) . . . . . . . . . . . . . . . 65

Configuring Web Shell Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Configuring Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Configuring General Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Configuring Mail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Configuring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Configuring TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Configuring the Network Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Configuring Avalanche Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Configuring Wireless LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Configuring 802.1x Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Configuring SmartSystems Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Configuring Your Printer With PrintSet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Configuring Your Printer With Commands Sent From Your PC. . . . . . . . . . . . . .78

Configuring Your Printer Using SmartSystems Foundation . . . . . . . . . . . . . . . . . 78

vi PM4i Mid-Range Printer User’s Manual

Choosing an Ethernet or Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Choosing the Network Type From the Printer Screen . . . . . . . . . . . . . . . . . . . . . . . 80

Choosing the Network Type Using Printer Commands. . . . . . . . . . . . . . . . . . . . . .80

Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Downloading Fonts and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Troubleshooting and Maintaining the Printer. . . . . . . . . . . . . . . . . . . . . . 83

Troubleshooting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Contacting Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Understanding Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Troubleshooting Printer Problems and Finding Solutions . . . . . . . . . . . . . . . . . . . 89

Resetting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Adjusting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Adjusting the Pressure Arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Adjusting the Label Stop Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Adjusting the Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Adjusting the Ribbon Break Shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Adjusting the Label Taken Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Contents

Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Cleaning the Exterior of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Cleaning the Media Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

RS-232 Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

USB Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

USB Host Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Ethernet Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Parallel IEEE 1284 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Accessories for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

PM4i Mid-Range Printer User’s Manual vii

Contents

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Fingerprint Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

IPL Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Fingerprint and IPL Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Fingerprint Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Fingerprint Main Level Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Fingerprint Ser-Com,UART1 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Fingerprint Net-Com,NET1 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Fingerprint COM Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Fingerprint Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Fingerprint RFID Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Fingerprint Feedadj Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Fingerprint Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Fingerprint Print Defs Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

IPL Setup Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

IPL Main Level Setup Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

IPL Ser-Com Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

IPL COM Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

IPL Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

IPL RFID Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

IPL Test/Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

IPL Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

IPL Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Advanced Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Printer File System (Fingerprint) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Device Tree Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Devices and Directories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Customizing the Printer Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Web Style Guide Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Content of a Web Style Guide File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Required Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Optional Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

x-www-url-Encoding Syntax Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Memory and Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Creating a Web Style Guide File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

viii PM4i Mid-Range Printer User’s Manual

Contents

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

PM4i Mid-Range Printer User’s Manual ix

Contents

x PM4i Mid-Range Printer User’s Manual

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings, cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Before You Begin

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

PM4i Mid-Range Printer User’s Manual xi

Before You Begin

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF).

Visit the Intermec technical knowledge base (Knowledge Central) at

www.intermec.com and click Support > Knowledge Central to

review technical information or to request technical support for your Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, go to

www.intermec.com and click Support >Returns and Repairs >

Repair Locations.

For technical support in South Korea, use the after service locations listed below:

AWOO Systems

102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 E-mail: mjyun@awoo.co.kr

xii PM4i Mid-Range Printer User’s Manual

IN Information System PTD LTD

6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr

Who Should Read This Manual

This manual is for the person who is responsible for installing, configuring, and maintaining the PM4i.

This manual provides you with information about the features of the PM4i, and how to install, configure, operate, maintain, and troubleshoot it.

Before you work with the PM4i, you should be familiar with your network and general networking terms, such as IP address.

Patent Information

Product is covered by one or more patents. There may be other U.S. and foreign patents pending.

xiv PM4i Mid-Range Printer User’s Manual

Using the Printer

Use this chapter to familiarize yourself with the PM4i printer. This chapter contains these sections:

• Learning About the Printer

• Loading Media

• Loading Ribbon

• Printing a Test Label

• Creating and Printing Labels

• Printing on RFID Media

Chapter 1 — Using the Printer

Learning About the Printer

The PM4i is a rugged label printer that includes integrated USB, RS-232, and Ethernet interfaces. The PM4i also operates as a “smart client,” eliminating the need for a host PC, while retaining the ability to:

• operate additional hardware, such as scanners and other printers.

• access information from a network host.

• change, as needed, with the application for additional

functionality.

What’s New?

This version of the PM4i Mid-Range Printer User’s Guide includes information to support these additional features:

• The ability to choose between these printer command languages

has been added: IPL, Fingerprint, Direct Protocol, DSim, and ZSim.

• Ethernet communications is standard.

• USB host support for a mass storage device for booting the printer

and downloading fonts.

• 400 dpi support

• The keypad has been updated.

• IPv6 functionality.

• The printer now supports multiple network interfaces and

multiple NET connections.

• An 802.11b/g radio option is available.

The PM4i Mid-Range Printer with an 802.11b/g radio installed is Wi-Fi® certified for interoperability with other 802.11b/g wireless LAN devices.

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Identifying the Parts of the Printer

LEDs

Screen

Print button

Keypad

Side door

Print mechanism

Front door

Use this section to familiarize yourself with the parts of the printer.

Front View

Chapter 1 — Using the Printer

Wireless antenna connector (option)

CompactFlash (CF) slot

Provision for IEEE 1284 parallel interface board

On/o switch

AC power cord socket

Intake slot for external media supply

Machine label

Ethernet interface

RS-232 serial interface

USB interface

USB host port

Back View

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Chapter 1 — Using the Printer

Selecting a Printer Language

Your printer comes loaded with different printer command languages. The first time you start your printer, you are prompted to select a printer language. The language you select automatically runs each time you turn on your printer.

Printer Language Descriptions

Printer Language

Fingerprint Intermec Fingerprint is a BASIC-inspired, printer-resident

Intermec Printer Language (IPL)

ZSim ZSim is a Zebra™ interpreter program that interprets ZPL

DSim DSim is a Datamax™ simulation program that runs

Description

programming language you use to design label formats and write custom printer application software.

IPL is an easy-to-use programming language that lets you design, download, and modify formats.

II or later programs. To setup, configure, and use ZSim, see the ZSim Programmer’s Guide.

Datamax programs. To setup, configure, and use DSim, see the DSim Programmer’s Guide.

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Chapter 1 — Using the Printer

To select your printer language

• Press the key that corresponds to the printer language you want to

run on your PM4i.

Status

F1=FP, F2=IPL F3=ZSIM, F4=DSIM

Shift Enter

Setup

Startup Screen: This screen appears the first time you turn on your PM4i.

The language you select automatically runs each time you turn on your printer.

Once your printer is running a particular printer language, you can change the printer language from the Setup menu. The way that you access the command language menu depends on which language you are currently running.

Changing the Printer Language From the Setup Menu

Language How to Access the Command Language Menu

IPL

• Go to SETUP > TEST/SERVICE > CMD

LANGUAGE.

Fingerprint or

• Go to SETUP > PRINT DEFS > CMD LANGUAGE.

Direct Protocol

ZSim or DSim

1 Press T. 2 Enter the Fingerprint password: 8311. 3 Press E. 4 Go to SETUP > PRINT DEFS > CMD LANGUAGE.

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Chapter 1 — Using the Printer

You can also change the printer language from the printer’s home page. For help, see “Configuring Your Printer From the Printer

Home Page” on page 64.

Understanding the Control Panel

The control panel provides buttons, LEDs, and a liquid crystal display (LCD) for you to interact with the printer.

Status

Shift Enter

Setup

789

456

./-

Pause

Feed

Clear

PM4i Control Panel: Use this illustration to familiarize yourself with the buttons and lights on the PM4i.

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Chapter 1 — Using the Printer

Understanding the Buttons

Use the buttons and button combinations to perform functions on the PM4i. If you are using Fingerprint applications, you can assign custom functions to each button or disable individual buttons. For help, see the Intermec Fingerprint Developer’s Guide.

Understanding the Function Buttons

Button Name Button Description

Print B Feeds or pauses a print job. Reprints the last

printed label

Pause P Pauses and resumes printing. Pause + Shift P + S Stops a Fingerprint application. Setup E Enters Setup mode. Feed F Feeds a blank label or other media type. Feed + Shift F + S Perform a Testfeed (feed a blank label and adjust

the media feed).

i I Display error messages, Ready-to-Work status,

and communication channel information.

< > L or R After you press I, use these buttons to scroll

through error and information messages.

Understanding the LEDs

The PM4i has three LEDs: Power, Status, and the Intermec Ready-toWork® indicator.

Understanding the LEDs

LED State Description

Power Solid green Power is on.

Status Solid green The printer is ready.

Flashing green The printer is communicating.

Solid red There is a printer error. For more

information, see “Troubleshooting the

Printer” on page 84.

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Chapter 1 — Using the Printer

Understanding the LEDs (continued)

LED State Description

Intermec Ready-to-Work Indicator

Off The Intermec Ready-to-Work Indicator is

off when the printer:

• is in Setup mode (you pressed T on

the keypad).

• is in Information mode (after you press

the I button).

• firmware is being upgraded.

Solid blue The printer is powered on and operating.

Blinking blue A blinking light indicates one of these

conditions:

• The printer is initializing.

• The printer is waiting for external

resources.

• There is a printer error that requires

you to perform an action. For more information, see “Troubleshooting

the Printer” on page 84.

Understanding the Screen

The screen provides background illumination and displays two lines of text, each with 16 characters. The screen displays error messages, as well as useful information when you start, setup, and upgrade your printer.

The Intermec Fingerprint programming language and Intermec Direct Protocol allow custom-made messages to be composed and displayed according to the requirements of the application.

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Understanding the Printer Sounds

The PM4i plays sounds in response to certain actions. The sounds that are played depend on which version of firmware you are running:

• If you are running IPL:

• the printer beeps when you press a button.

• the printer beeps continuously if the printer is out of media or

ribbon.

• you can use an IPL command to create an audio alarm. For

help, see the Intermec Printer Language (IPL) Developer’s

Guide.

• If you are running Fingerprint:

• the printer beeps when you press a button. You can also use a

Fingerprint command to turn off this beep.

• the printer beeps when an error occurs.

• you can use Fingerprint commands to specify the frequency

and duration of beeps for different conditions or even make the printer play simple melodies. For help, see the Intermec

Fingerprint Developer’s Guide.

Chapter 1 — Using the Printer

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Chapter 1 — Using the Printer

Loading Media

The PM4i can print on labels, tickets, tags, and continuous stock in various forms. The method you use to load media depends on how you want the printer to operate. The PM4i can print in these modes:

• Tear-off (straight-through)

• Peel-off (self-strip)

• Cut-off

• External supply

• RFID

If you are using Fingerprint, use the F key to load the same type of media. If you change the media type, or if the printer does not feed the media properly, simultaneously press the S and F keys to perform a “testfeed.”

If you are using IPL, save the label with the sensitivity number attached to the media roll. You need this number to set the media sensitivity.

Loading Media for Tear-Off Printing

In tear-off, or straight-through, printing mode, you manually tear off the media against the printer’s tear bar. In tear-off mode, use these types of media:

• Non-adhesive continuous stock

• Self-adhesive continuous stock with liner

• Self-adhesive labels with liner

• Tickets with gaps (gap stock), with or without perforations

• Tickets with black marks (mark stock), with or without

perforations

You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed. For more information, see “Accessories for the Printer” on page 127.

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To load media for tear-off printing

Front door

Media cover

1 Open the front door and media cover.

Chapter 1 — Using the Printer

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Chapter 1 — Using the Printer

Edge guide

2 To raise the printhead, turn the printhead lift lever clockwise.

Printhead

3 Pull out the edge guide as far as it goes and fold it down to a

horizontal position. Remove any empty core from the media supply roll post.

Printhead lift lever

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Chapter 1 — Using the Printer

4 Fit a new roll of media on the supply post. Fold up and adjust the

edge guide so the roll becomes flush with the center section.

Supply post

5 Route the media through the print mechanism and push it toward

the center section as far as it goes.

Route the Media

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Chapter 1 — Using the Printer

Media Path

6 To lower the printhead, turn the printhead lift lever counter-

clockwise.

Printhead

Printhead lift lever

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Chapter 1 — Using the Printer

Edge guide

Label slack absorber

7 Adjust the position of the green edge guide so the media is guided

with a minimum of play. Lock with the nut.

Edge guide

Nut

8 Adjust the position of the edge guide on the label slack absorber

according to the width of the media.

9 Close the front door and media cover, making sure that the media

runs through the slot in the front door.

10 Press the B button to advance the media and adjust the media

feed. Tear off the media by pulling it downwards.

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Chapter 1 — Using the Printer

Loading Media for Peel-Off Printing

In peel-off, or self-strip mode, self-adhesive labels are separated from the liner immediately after printing. Peel-off printing:

• can only be used for self-adhesive labels with liner.

• requires the optional peel-off assembly.

• cannot be performed with the optional fanfold guide installed.

• sets high demands on the media, such as label stiffness, release

characteristics of the adhesive and liner, and resistance against electrostatic charging. Consult your media supplier or test the media to make sure that it is suitable for your application.

• may limit registration performance when printing on labels that

have a label length of less than 25 mm (1 in).

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