Intermec PB40 Quick Start Manual

Quick Start Guide

PB40
4-Inch Belt Printer
Equipped with a

TM

Bluetooth
Qualified Module
by Socket

Communications

Packing List

Checktoensurethatyoureceivetheseitems:

R

S Intermec

with Bluetooth* a qualified module by Socket Communica­tions)

S One roll of paper (in printer)

S Battery Pack (installed)

S Compliance Statement

S Warranty Card

*Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

E 2003 by Intermec Technologies Corporation. All rights re­served.

CommonAccessories List

Cable PartNumber

Data Cable (Hirose to RJ-45) 321-578-001

Power Adapters PartNumber

U.S. AC Adapter, 12 volt D C 320-066-042

English AC Adapter, 1 2 volt DC 320-066-043

European AC Adapter, 12 volt DC 320-066-044

Australian AC Adapter, 12 volt DC 320-066-045

Cigarette Lighter Adapter, 12 volt 320-066-033

Supplies PartNumber

Replacement Li-Ion 7.2V 1.35 mAh Battery 320-081-021

Thermal paper 130’/roll, 50/case 320-081-011

Cleaning Card 320-066-013

PB400B140 Printer (4-inch thermal belt printer

2 PB40 Printer Quick Start Guide

Getting Started

Self-Test button

Charge indicator

Paper
release lever

Papertearbar

Battery packs

DC power jack

RJ-11 port

PB40 Printer Quick Start Guide

Card reader

Read LED

3

Before Using Your Printer For The First
Time

Remove the protective tab strips underneath the batteries. They
are placed there to keep your printer from discharging during
shipment.

1 Push against the battery lock tab and lift the battery up be-

fore pulling on the protective tab strips. These tabs prevent
the battery contacts from touching and therefore, no charging
occurs.

2 Ifyourprinterwon’tchargeafterremovingtheprotective

tabs, check for and remove any residue in the battery pin
area.

Battery contact protective
tab strip (one for each pack)

Battery lock tabs
(one on each side)

Center battery
support posts

Battery pack

Battery contact
protective tab strips (removed)

4 PB40 Printer Quick Start Guide

Charging the Lithium Ion Batteries

S The printer battery charges in about three hours.

LED Battery Indicators

LED State of Charge Action

Solid Red In Progress Waiting for green LED

Green Complete Remove Charger

Slow Red Flashing Low Temperature or

battery is disconnected

Fast Red Flashing High Temperature Change environment

Slow Red and Orange
Flashing

Fast Red and Orange
Flashing

Slow Orange Flashing Timeout Restart charge

Fast Orange Flashing Internal Error Remove battery to pow-

Low Voltage Wait for solid red

High Voltage Wait for solid red

Change environment or
connect battery

er down completely and
reconnect. Or unplug
from charging source,
wait 15-20 seconds, and
reconnect.

Beep Indicator

Number of Beeps Indicates

One Printer has come out of sleep mode

Two Printer is out of paper

Three Battery is low

One long beep No program in printer, only boot code

Determining Current Battery Power

To determine the current charge on the battery pack, print out a
self-test by pressing and holding the red self-test button for four
seconds. If the battery is good, you will see the abbreviation for
the word “GOOD” next to the Battery voltage print out.

This printer has a built in low battery detector. When the print­er’s battery voltage is low, the printer beeps three times, indicat­ing a Low Battery Warning. This only happens if the printer is
awake.

PB40 Printer Quick Start Guide

5

Paper Loading

Out of Paper

The PB40 Printer sounds two quick beeps when it runs out of
paper. If the printer is out of paper, the printer suspends opera­tion until paper is present and the lever is down. The printer
continues to communicate with the mobile computer as long as
it does not “time out.” Once the printer restarts, it finishes the
rest of the print job from where it left off.

Removing Paper Core from your PB40 Printer

1 Unsnap th e latch and lift up the cover.

2 Wrap your index finger around the empty paper core and pull

up. The paper rod will snap out.

3 Remove the empty paper core and discard.

Paper Loading

Standard Paper

If you are using standard paper, you can load the paper auto­matically or manually. Experiment to find out which method is
best for you.

Liner’ed Labels

If you are using liner’ed paper, it is best to use the manual paper
loading method.

Automatic Paper Loading

1 Press the red self-test button to wake the printer.

2 With the loose, clean edge of the paper coming from the bot-

tom of the roll, insert the edge of the paper between the roller
and the platen.

3 Pushing the bu tton again while the printer is awake causes

the mechanism to feed about one inch of paper.

4 Insert the paper into the paper well with it resting on the pa-

per rod clips.

Manual Paper Loading

1 Lift up the paper release lever. This takes the pressure off the

platen.Makesureyouhaveacleanedgeonthenewpaper
roll.

2 Taketheedgeofthepaperandfoldit45degrees.

6 PB40 Printer Quick Start Guide

3 Insertthetipofthepaperbetweentherollerandtheplaten.

4 Push on the paper until the tip is peeking out the other side.

(If it seems too tight to insert the tip, lift up the paper release
lever and turn the gear to advance the paper).

5 Grab the tip and pull it through until the paper is straight.

6 Push down the paper release lever and insert the paper into

the paper well with it resting in the paper rod clips.

7 Press the red button while the printer is on and it will feed

paper. You will need about two inches of paper coming out of
the mechanism.

8 Lower the cover while placing the extra paper though the tear

bar.

9 Close Latch Cover and tear off extra paper.

PB40 Printer Quick Start Guide

7

Printer Self-Test

Push the red button and hold for about four seconds to print a
self-test. Below is an explanation of the print-out.

Self-Test Print-out Explanation

Test Item Description

F/W Ver The internal software version (4.26 for printer, 1.09

or greater for card read er)

Timeout The seconds between printing and sleep mode.

Baud Rate The speed at which the printer receives data.

Parity Odd, Even, or None

Data Bits Matches with computer sending data to printer.

Handshake The way the printer handles flow control from host.

Burn Adj Amount of heat used to print on the thermal paper.

Beeper May be turned On or Off.

Batt Volt Current voltage of the battery pack.

Batt Temp Temperature of the battery.

Flash/RAM 1Mbor4MbFlash/1Mbor4MbRAM

Boot Version Boot sector firmware.

Prnhd Temp Temperature of print head (between 0 and 50 de-

grees).

Infrared Not available at this time.

Device Name Type of device (i .e. 4t for 4 inch thermal printer)

Device Nickname Shows user name for printer.

Available Fonts “LOC” shows whether a font is Resident (R) or

Downloaded (D). “CPI” shows characters per inch.
“DESCRIPTION” describes the font. “NAMES”
give the “Easy Print” name, the Line Printer name,
and the hexadecimal equivalent of that name.

Available Graphics “LOC” shows whether a font is Resident (R) or

Downloaded (D). “CPI” shows characters per inch.
“DESCRIPTION” describes the graphic.
“NAMES” give the “Easy Print” name, the Line
Printer name, and the hexadecimal equivalent of that
name.

8 PB40 Printer Quick Start Guide

Self-Test Print-out Explanation (continued)

DescriptionTest Item

Available Bar Codes All supported barcodes are displayed. “DE-

SCRIPTION” describes the graphic. “NAMES”
give the “Easy Print” name, the Line Printer name,
and the hexadecimal equivalent of that name.

Card Reader Option Shows the current Card Reader configuration.

Replacing The Battery

1 Open the cover and push the battery lock tabs away while

lifting up the battery. The battery pack fits very tightly so it
takes some effort to remove them.

2 Insert the new battery by putting the non contact area of the

battery in first towards the center.

3 Push down on the battery near the battery lock tabs. Ensure

that the battery is completely seated and tab fits over the top
of the battery.

4 Charge the new battery.

Battery lock tabs
(one on each side )

Center battery
support posts

Battery
packs

Using Your Printer with Serial Connection

1 Attach the Mobile Computer to Printer cable.

PB40 Printer Quick Start Guide

9

2 As you use the printer the power comes from the battery in

the printer. When the printer battery runs down the printer
will not operate until the battery is recharged.

PB40 Printer using Wireless Printing

Serial/Wireless Mode

Your printer comes to you as a serial mode printer. To switch
the mode to Wireless Printing it is necessary to toggle the mode
via the self-test function of the printer.

Performing the self-test indicates the current mode of the print­er. The mode displays on the ticket and an audible indication
sounds. Each time the self-test function is performed the mode
will toggle between wireless printing and serial modes.

Printer Self-Test

1 Press the Paper Advance (red) button for at least five seconds

to run a Self-Test. Verify that the RF Module Power is On.

S This means you will be holding it long enough to hear the

beep and complete a paper advance.

S The self-test indicates the current state of your printer.

S Verify the current mode by reading the Power status line

from the printout.

Note: When shipping your printer via air freight,
turn the wireless printing mode off and set to serial
so that the radio is not enabled.

700 Mobile Computer Preparation

1 On your mobile computer, tap the Bluetootht icon located

in the System tray on the Today screen.

2 Select Advanced Features → Bluetooth Devices.

3 From the Tools menu, select Device Discovery.Youarepre-

sented with a couple of screens detailing the device discovery
process.

4 You are now presented with a screen allowing you to modify

the selection parameters. The default should work for your
needs.

5 Click Next to proceed. A search for Bluetooth devices is per-

formed followed by a look-up of discovered device names.
The progress bars indicate the inquiry status.

10 PB40 Printer Quick StartGuide

6 A list of discovered devices displays:

S If your remote wireless printer is discovered and presented

in the list, select the appropriate check box and click
Next.

S If your remote device is not displayed, ensure that the de-

vice and its radio are switched On. Click Next, then select
Finish.

7 A progress bar appears indicating Service Discovery is being

performed.

If the discovery is successful a screen with Successful discovery
displays. Click Finish. The remote device icon appears in the
Bluetooth Devices Folder. Verify that this device was discovered
by looking at the properties (Device → Properties).

If the Services tab lists Wireless Printer, the service was discov­ered correctly.

If it doesn’t, select the Update button on the Services tab to try
to rediscover the services available (sometimes it will take a cou­ple tries to correctly discover the services).

8 Verify that your Wireless Printing device is set as your “favor-

ite” COM port device. In the Bluetooth Devices Folder,se-
lect Tools → My Favorite.IntheFavorites screen, ensure
your printer shows as My Favorite COM Port Device.

700 Color Mobile Computer applications access the wireless
printing on COM6 port. 700 Monochrome Mobile computer
applications access wireless printing on COM7 port.

Note: Dropping your printer can cause a power in­terruption to your wireless printing operation. To
ensure that your ”Wireless Printing” is still active,
print a self-test. If the radio is Off, the self-test turns
the radio On.

Maintenance and Troubleshooting

Cleaning the Interior

Dirt, adhesive, and residue collect on the print head of the
printer and need to be removed. Clean your printer once a
month if you use it frequently, or once every three months if
used infrequently.

PB40 Printer Quick Start Guide

11

Cleaning the Exterior

When the outside of your portable printer needs cleaning, use a
soft cloth and mild cleanser if necessary. Do not use abrasive
cleanser, chemicals or scrubbing pads, as your printer’s finish
could become marked.

Troubleshooting

PaperLoading Problems

If the paper feed mechanism does not feed correctly on the first
part of a new paper roll, remove two to three feet of paper from
theoutsideoftheroll.Thelengthofpaperrollscanvarybyas
much as five feet, making the roll too thick for the printer to
accommodate.

If the printer is out of paper (or the paper release lever is in the
up position) this condition interrupts a batch of receipts, and
the printer suspends operation until the condition is fixed. The
printer continues to communicate with the mobile computer as
long as it does not “time out.”

Once the printer is operational, the suspended print batch (if
any) continues to print, ensuring that all receipts are properly
printed.

Not Printing

1 Print a self-test. If the self-test will not print, check battery

voltage by plugging the printer into a wall outlet using the
AC adapter. Repeat the self-test, and check the Battery Volt­age print out. Charge battery if necessary or replace.

Note: If the battery is depleted, it may take 5-10
minutes of charging before the printer can print a
self-test.

2 Make sure the paper is properly installed (with lever closed).

3 Turn the print head knob to ensure that paper is not

jammed.

4 Check cable connections. Make sure the modular connector

is inserted and clipped in.

5 Check to see if your cable has been damaged by excessive

pulling. A cable may also be damaged if it is bent at sharp
angles.

12 PB40 Printer Quick StartGuide

6 Use only the recommended battery pack for the printer.

7 Printer will not print on wrong side of paper. Re-load if nec-

essary.

Print Roller Appears Dirty

Clean Your Printer.

Liner’ed Labels

Liner’ed label printing can cause the print head to become
sticky.

Print is too Light

If you are not getting satisfactory darkness, connect your printer
to the personal computer containing your Configuration Pro­gram and click on the Paper Options button. Adjust the Dark­ness setting to a higher percentage until the print is dark and
crisp. Refer to the Intermec Portable Printers Technical Reference
Manual (p/n: 978-018-001) Section 4 for more details.

Charging Problems

Using anAC Adapter

If the printer does not respond when it is connected to an AC
adapter, there could be a problem with the adapter or with the
wall outlet.

Note: If the battery is depleted, it may take 5-10
minutes of charging before the printer can print a
self-test.

Using aCigarette Lighter Adapter

If the printer does not respond when it is connected to a ciga­rette lighter adapter, it is possible that the fuse may be blown.
To check, remove the cigarette lighter adapter from all power
supplies and unscrew the cover over the pin. Pull out the fuse. If
the elements in the fuse appear broken, replace the fuse.

Programming Problems

Refer to the Intermec Portable Printers Technical Reference Manu­al (p/n: 978-018-001) Section 4 for more details OR call the

Intermec Technical Support 1-800-755-5505 for assistance.

PB40 Printer Quick Start Guide

13

Specifications

Printer Specifications

Item Spec Detail

Dimension 6.81 x 6.56 x 3.34 in.

167 x 172 x 85.5 mm)

Weight 25.2 oz. (714 g)

Print Method Direct Thermal

Paper Medium Thermal paper

Paper Width 4.4 inch (112 mm)

Operating Temperature +32° to +122°F(0° to +50°C)

Interface RS-232C, Infrared, IrDA, ASK

Characters Full IBM and international character sets

Protocol Easy Print Protocol for Bar Codes, Stored Graph-

ics, Rotated Fonts.

Power 1350 mAh Li Ion cell pack

Warranty One year, includes print head. Extended warranty

available.

14 PB40 Printer Quick StartGuide

Global Services a nd Support

Warranty Information

We warrant that Intermec Technologies Corporation products
will be free from defects in manufacturing materials and work­manship for one (1) year from date of shipment. This one year
warranty applies to the PB20 Printer only. The warranty on the
battery pack is 90 days from date of shipment.

Obtaining Warranty Service

1 Purchaser must obtain a Return Authorization (RA) number

from the Intermec Service Center (1-800-755-5505) within
the warranty period.

2 Purchaser will provide a written, detailed description of the

defect.

3 The product must be promptly returned to the designated

Intermec Service Center, freight prepaid by Purchaser.

4 Upon examination of the product, Intermec must agree that

the defect exists and is covered by this warranty. Warranty
repairs will be completed at the Service Center and returned
to the Purchaser by prepaid surface freight.

Web Support

Visit the Intermec web site at http://www.intermec.com to
download many of our current manuals in PDF format. To or­der printed versions of the Intermec manuals, contact your local
Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Cen­tral) at http://intermec.custhelp.com to review technical infor­mation or to request technical support for your Intermec prod­uct.

PB40 Printer Quick Start Guide

15

Telephone Support

These services are available from Intermec Technologies Corpo­ration.

Call 1 -800-755-5505 and

Service Description

Factory Repair and
On-site Repair

Technical Support Get technical

Service Contract
Status

Schedule Site Surveys
or Installations

Ordering Products Talk to sales

Request a return
authorization
number for
authorized service
center repair, or
request an on-site
repair technician.

support on your
Intermec product.

Inquire about an
existing contract,
renew a contract, or
ask invoicing
questions.

Schedule a site
survey, or request a
product or system
installation.

administration,
place an order, or
check the status of
your order.

choose this option

1

2

3

4

5

Corporate Headquarters

6001 36th Avenue West
Everett, Washington 98203

tel [phone]

fax [phone]

www.intermec.com
PB400B140 Printer Quick Start Gui de-Ap ril, 2003

*962018025D

962018025D

16 PB40 Printer Quick StartGuide