Intermec CK30 User Manual

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User's Manual

CK30 Handheld

Computer

Intermec Technologies Corporation

Corporate Headquarters

6001 36th Ave. W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

2003 by Intermec Technologies Corporation. All rights reserved.

The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser, dcBrowser, Duratherm, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer Network Manager, IRL, JANUS, LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower, TE 2000, Trakker Antares, UAP, Universal Access Point, and Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies Corporation.

Throughout this manual, trademarked names may be used. Rather than put a trademark ( or) symbol in every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and to the benefit of the trademark owner, with no intention of infringement.

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CK30 Handheld Computer User’s Manual

 

 

Contents

Contents

 

 

Before You Begin......................................................................................................

vii

 

Safety Summary .........................................................................................

vii

 

Safety Icons ...............................................................................................

viii

 

Global Services and Support ........................................................................

ix

 

Who Should Read This Document? .............................................................

x

 

Related Documents .....................................................................................

xi

 

Patent Information......................................................................................

xi

 

Other Copyright Information......................................................................

xi

 

Using the CK30 Handheld Computer ..................................................

1

1

Introducing the CK30 Handheld Computer..............................................................

2

 

Using the Battery.......................................................................................................

5

 

Charging and Installing the Battery .............................................................

5

 

Maximizing Battery Life ..............................................................................

7

 

Checking the Battery Status.........................................................................

7

 

Using the Keypad ......................................................................................................

8

 

The 42-Key Large Numeric and Function Keypad ......................................

9

 

The 50-Key Full Alphanumeric Keypad ....................................................

10

 

The 52-Key Full Alphanumeric Keypad ....................................................

11

 

Using the Color-Coded Keys.....................................................................

12

 

Capitalizing All Characters ........................................................................

13

 

Using the Alpha Key on the 42-Key Keypad..............................................

13

 

Using the Power (I) Key...........................................................................

14

 

Using the Screen......................................................................................................

14

 

Understanding the Screen Icons ................................................................

15

 

Using the Mouse Pointer...........................................................................

16

 

Repositioning a Window ...........................................................................

17

 

Understanding the Status Lights ..............................................................................

18

 

Understanding the Beeps .........................................................................................

19

 

Scanning Bar Codes.................................................................................................

20

 

Scanning With the Integrated Laser Scanner and 1D Linear Imager ..........

21

 

Scanning With the 2D Area Imager...........................................................

22

 

Attaching a Tethered Scanner....................................................................

23

CK30 Handheld Computer User’s Manual

iii

 

Contents

 

 

Using the SD Card ..................................................................................................

25

 

Configuring the CK30....................................................................................

27

2

How to Configure the CK30 Parameters .................................................................

28

 

Configuring the CK30 With the Setup Assistant .......................................

29

 

Configuring the CK30 With the Configuration Utility .............................

30

 

Configuring the CK30 by Scanning Bar Codes..........................................

34

 

Configuring the CK30 Through the Network ...........................................

35

 

Configuring the CK30 for Your Network ................................................................

39

 

Configuring Serial Communications .........................................................

39

 

Configuring 802.11b/g Radio Communications........................................

41

 

Configuring Ethernet Communications ....................................................

44

 

Configuring Bluetooth Radio Communications ........................................

46

 

Configuring Security ...............................................................................................

48

 

Loading Certificates...................................................................................

48

 

Configuring WPA Security........................................................................

49

 

Configuring 802.1x Security......................................................................

52

 

Configuring Static WEP Security ..............................................................

53

 

Disabling Security .....................................................................................

54

 

Saving Your Configuration Changes to Flash Memory.............................................

54

 

Developing and Installing Applications .........................................

57

3

Developing Applications for the CK30 ....................................................................

58

 

Developing a New Application for the CK30 ............................................

58

 

Developing a Web-Based Application........................................................

59

 

Converting a Trakker Antares Application to a CK30 Application.............

59

 

Installing Applications on the CK30 ........................................................................

60

 

Installing Applications Using ActiveSync...................................................

61

 

Installing Applications Using Your SD Card..............................................

65

 

Installing Applications Using the FTP Server.............................................

65

 

Installing Applications Using Wavelink Avalanche.....................................

66

 

Launching Your Application Automatically .............................................................

66

 

Customizing How Applications Load on the CK30 .................................................

66

iv

CK30 Handheld Computer User’s Manual

 

 

Contents

 

Managing the CK30.........................................................................................

69

4

Accessing the System Main Menu............................................................................

70

 

Managing Files on the CK30 ...................................................................................

71

 

Running an Application From File Manager..............................................

71

 

Deleting a File With File Manager.............................................................

72

 

Copying a File With File Manager.............................................................

73

 

Viewing the Properties of a File With File Manager...................................

73

 

Managing Applications on the CK30.......................................................................

74

 

Viewing All Applications Currently Running on the CK30 .......................

74

 

Closing an Application ..............................................................................

75

 

Switching Between Applications ................................................................

75

 

Viewing the Properties of an Application...................................................

76

 

Setting or Changing the System Main Menu Password ............................................

76

 

Backing Up Your Files .............................................................................................

78

 

Upgrading the Operating System.............................................................................

79

 

Running Diagnostics ......................................................................................

81

5

Using Diagnostics on the CK30...............................................................................

82

 

Understanding the Diagnostics Screens....................................................................

83

 

Battery Information...................................................................................

83

 

Bluetooth Console.....................................................................................

84

 

Bootcode Version ......................................................................................

85

 

Contrast Test ............................................................................................

85

 

Display Test ..............................................................................................

86

 

Hardware Configuration Table..................................................................

86

 

Installed Fonts...........................................................................................

87

 

Intermec Value Add Information...............................................................

88

 

Keypad Test ..............................................................................................

88

 

LED Test ..................................................................................................

89

 

Memory Information ................................................................................

89

 

Network Connection Test.........................................................................

89

 

Network Interface Information..................................................................

90

 

Operating System Version .........................................................................

91

 

Ping Utility ...............................................................................................

91

 

PSC Utility ...............................................................................................

92

CK30 Handheld Computer User’s Manual

v

Contents

Radio SSI Utility .......................................................................................

92

Read CPU Registers ..................................................................................

93

Sound Test................................................................................................

93

6

A

I

Troubleshooting and Maintaining the CK30...............................

95

Problems and Solutions ...........................................................................................

96

Problems While Operating the CK30........................................................

96

Problems While Configuring the CK30.....................................................

97

Problems While Configuring 802.1x Security............................................

97

Problems With Wireless Connectivity .......................................................

99

Problems Transmitting Data Through the Serial Port..............................

100

Problems While Scanning Bar Codes.......................................................

100

Booting the CK30 .................................................................................................

102

Warm Booting the CK30 ........................................................................

103

Cold Booting the CK30 ..........................................................................

103

Cleaning the Scanner Window and CK30 Screen ..................................................

104

Appendix...............................................................................................................

105

Physical and Environmental Specifications.............................................................

106

Accessories for the CK30 .......................................................................................

109

Typing Characters Not Printed on the Keypad ......................................................

111

Default Configuration ...........................................................................................

115

Index .........................................................................................................................

119

vi

CK30 Handheld Computer User’s Manual

Before You Begin

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Summary

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

Do Not Repair or Adjust Alone

Do not repair or adjust energized equipment alone under any circumstances. Someone capable of providing first aid must always be present for your safety.

First Aid

Always obtain first aid or medical attention immediately after an injury. Never neglect an injury, no matter how slight it seems.

Resuscitation

Begin resuscitation immediately if someone is injured and stops breathing. Any delay could result in death. To work on or near high voltage, you should be familiar with approved industrial first aid methods.

Energized Equipment

Never work on energized equipment unless authorized by a responsible authority. Energized electrical equipment is dangerous. Electrical shock from energized equipment can cause death. If you must perform authorized emergency work on energized equipment, be sure that you comply strictly with approved safety regulations.

CK30 Handheld Computer User’s Manual

vii

Before You Begin

Safety Icons

This section explains how to identify and understand warnings, cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

Avertissement: Un avertissement vous avertit d’une procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour éviter l’occurrence de mort ou de blessures graves aux personnes manupulant l’équipement.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Attention: Une précaution vous avertit d’une procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour empêcher l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de données.

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

viii

CK30 Handheld Computer User’s Manual

Before You Begin

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at http://www.intermec.com and click Service

&Support > Service & Support. The Intermec Global Sales

&Service page appears. From the Service & Support menu, move your pointer over Support, and then click Warranty.

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

Web Support

Visit the Intermec web site at http://www.intermec.com to download our current manuals in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Central) at http://intermec.custhelp.com to review technical information or to request technical support for your Intermec product.

CK30 Handheld Computer User’s Manual

ix

Before You Begin

Telephone Support

These services are available from Intermec by calling 1-800-755-5505 and choosing an option.

 

 

In the U.S.A. and

 

 

Canada, choose

Service

Description

this option

Factory Repair

Request a return authorization

1

and On-site

number for authorized service

 

Repair

center repair, or request an on-

 

 

site repair technician.

 

 

 

 

Technical

Get technical support on your

2

Support

Intermec product.

 

Service

Inquire about an existing

3

Contract Status

contract, renew a contract, or

 

 

ask invoicing questions.

 

 

 

 

Schedule Site

Schedule a site survey, or

4

Surveys or

request a product or system

 

Installations

installation.

 

Ordering

Talk to sales administration,

5

Products

place an order, or check the

 

 

status of your order.

 

 

 

 

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact.

Who Should Read This Document?

The CK30 Handheld Computer User’s Manual provides you with information about the features of the CK30 and how to install, operate, maintain, and troubleshoot the CK30. Before you install and configure the CK30, you should be familiar with your network and general networking terms, such as IP address.

The CK30 Command Reference Manual is included with this manual on a CD or is available as a download from the Intermec web site. Please refer to this manual for help configuring your CK30. The reference manual contains information about all of the CK30 commands and contains pages of bar codes that you can print and scan when configuring supported commands.

x

CK30 Handheld Computer User’s Manual

Before You Begin

Related Documents

The Intermec web site at http://www.intermec.com contains our documents that you can download in PDF format.

To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

Patent Information

Product is covered by one or more of the following patents:

4,455,523; 5,627,360; 4,553,081; 5,657,317; 4,709,202; 5,671,436; 4,845,419; 5,684,290; 4,961,043; 5,777,309; 5,195,183; 5,793,604; 5,216,233; 5,805,807; 5,218,187; 5,818,027; 5,218,188; 5,821,523; 5,227,614; 5,828,052; 5,241,488; 5,831,819; 5,278,487; 5,834,753; 5,322,991; 5,841,121; 5,331,136; 5,844,222; 5,331,580; 5,883,492; 5,349,678; 5,883,493; 5,397,885; 5,886,338; 5,371,858; 5,889,386; 5,373,478; 5,898,162; 5,410,141; 5,969,328; 5,488,575; 5,986,435; 5,500,516; 6,075,340; 5,504,367; 6,109,528; 5,508,599; 6,158,661; 5,530,619; 6,234,395; 5,567,925; 6,244,512; 5,568,645; 6,330,975; 5,592,512; 6,431,451; 5,598,007, 6,497,368; 5,617,343; 6,538,413.

There may be other U.S. and foreign patents pending.

Other Copyright Information

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)

This product includes cryptographic software written by Eric

Young. (eay@cryptsoft.com)

This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001)

CK30 Handheld Computer User’s Manual

xi

Before You Begin

Copyright 1998-2001 Dr John Maddock

Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty.

xii

CK30 Handheld Computer User’s Manual

1Using the CK30 Handheld Computer

Use this chapter to familiarize yourself with the CK30 Handheld Computer. In this chapter you will find these sections:

Introducing the CK30 Handheld Computer

Using the Battery

Using the Keypad

Using the Screen

Understanding the Status Lights

Understanding the Beeps

Scanning Bar Codes

Using the SD Card

Chapter 1 — Using the CK30 Handheld Computer

Introducing the CK30 Handheld Computer

The Intermec CK30 is an ergonomically designed handheld computer built on the Microsoft® Windows® CE .NET operating system. It is a lightweight, easy-to-use, reliable computer that runs client/server applications, terminal emulation applications, as well as browser-based applications.

Good read light

User-defined lights

Scan button

Battery

Serial

port

light

 

 

Battery

CK30 Handheld Computer

CK30 Handheld Computers with an IEEE 802.11b/g radio installed are Wi-Fi® certified for interoperability with other 802.11b/g wireless LAN devices.

The CK30 computer is available in three different models that offer several options. To find out which model of the CK30 you have, locate the configuration label on the back of the computer. The first five characters of the configuration number indicate the model of CK30 you ordered.

2

CK30 Handheld Computer User’s Manual

Chapter 1 — Using the CK30 Handheld Computer

CK30AA0301000

Configuration number

 

 

 

 

100

0

 

 

 

030

 

 

 

A

 

 

 

30

A

 

 

 

K

 

 

 

 

C

 

 

 

 

 

Configuration Label: The label in this illustration is for a CK30 Model A (CK30A).

Features Included With the Different Models of the CK30

Feature

CK30A

CK30B

CK30C

Ethernet (optional)

9

 

 

 

 

 

 

802.11b/g radio

 

9

9

*Bluetooth (optional)

9

9

9

 

 

 

 

.NET Compact Framework

 

 

9

Pocket Internet Explorer

9

9

 

 

 

 

 

Internet Explorer 6, SQL Server CE

 

 

9

iBrowse

9

9

 

 

 

 

 

Color Display

 

 

9

Monochrome Display

9

9

 

 

 

 

 

32MB RAM/32MB Flash Memory

9

9

 

64MB RAM/64MB Flash Memory

 

 

9

 

 

 

 

200 MHz Processor

9

9

 

400 MHz Processor

 

 

9

 

 

 

 

*Bluetooth is a trademark owned by Bluetooth SIG, Inc., USA.

For a complete list of accessories, see “Accessories for the CK30” on page 109.

CK30 Handheld Computer User’s Manual

3

Chapter 1 — Using the CK30 Handheld Computer

These options are available for the CK30B and CK30C:

TE 2000 terminal emulation application including 3270, 5250, and VT/ANSI as well as third-party TE applications

1D linear imager, standard, or advanced long-range scanner

Data Collection Browser (dcBrowser™) application

This option is only available for the CK30C:

• 2D area imager

Use this manual to understand how to use the features and options available on the CK30. For additional help using terminal emulation, see the appropriate TE 2000 guide:

TE 2000 VT/ANSI Terminal Emulation Programmer’s Guide

(P/N 977-055-005)

TE 2000 5250 Terminal Emulation Programmer’s Guide

(P/N 977-055-004)

TE 2000 3270 Terminal Emulation Programmer’s Guide

(P/N 977-055-003)

For additional help using dcBrowser, see the documentation that ships with the dcBrowser gateway software or the Data Collection Browser Client User’s Guide (P/N 070011).

iBrowse is a locked-down web browser for Intermec devices that is compatible with Microsoft’s Internet Explorer but does not allow the user to exit out of the browser or key in a URL to access a non-work related web site. For additional help using iBrowse, see the iBrowse User’s Guide (P/N 961-055-015).

4

CK30 Handheld Computer User’s Manual

Chapter 1 — Using the CK30 Handheld Computer

Using the Battery

The CK30 uses an AB1 lithium-ion battery as its main power source. You must fully charge the main battery before you can use the CK30. When you change the battery, a backup battery maintains your status, memory, and real-time clock for at least 10 minutes.

The lithium-ion battery pack that is used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100°C (212°F) or incinerate it.

Avertissement: Le paquet de piles d’ions de lithium qui est utilisé dans cet appareil peut presenter un risque feu ou un risque chimique de brûlure s’il est maltraité. Il ne faut pas le désassembler, le réchauffer à une température plus élevée que 100°C (212°F) ou l’incinérer.

If you fail to replace the battery immediately, you may lose important data or applications.

Attention: Si la batterie n’est pas remplacée immédiatement, des données ou applications importantes risquent d’être perdues.

Dispose of used battery packs promptly. Keep away from children. Contact your local Intermec sales representative for replacement batteries.

Several factors determine the life of your battery such as extreme temperatures, input devices, and your usage. For example, if you use a tethered scanner every day, you will need to replace your battery more often than someone who uses an internal scanner.

Charging and Installing the Battery

Make sure you fully charge the AB1 battery before you install it in your CK30.

CK30 Handheld Computer User’s Manual

5

Chapter 1 — Using the CK30 Handheld Computer

To charge the battery

Either insert the battery into the AC1 4-slot battery charger or place the CK30 with battery installed in the AC2, AD1, or AD2. For more information on these accessories, see page 109.

Use the following table to understand how long it will take to charge your batteries in each of the CK30 charging or communications dock accessories.

Charging Times for CK30 Batteries

CK30 Accessory

Charging Time

AC1

4-Slot Battery Charger

5 hours

 

 

 

AC2

4-Bay Charging Dock

5 hours

AD1 1-Bay Communications Dock

3 hours

 

 

AD2 4-Bay Communications Dock

5 hours

 

 

 

To install the battery

Insert the tabs on the bottom of the charged battery into the CK30 and snap the battery into place.

AB1 battery

6

CK30 Handheld Computer User’s Manual

Chapter 1 — Using the CK30 Handheld Computer

Maximizing Battery Life

There are several things that you can do to maximize the life of your battery.

Maximizing the Life of Your Battery

When You Want To:

Operate the CK30 and the Low Battery status icon appears or the Battery light comes on.

Stop using the CK30 for 5 minutes or longer.

Store the CK30 for more than a day.

Do This to Save Battery Power:

1 Press I to turn off the CK30.

2Remove the battery and insert another fully charged battery as quickly as possible or you may lose data.

Or, you can insert the CK30 into a powered AC2, AD1, or AD2.

1Make sure the low battery icon is not on the screen and that the Battery light is not turned on.

2 Press I to turn off the CK30.

1 Save your data and end your computer session.

2 Press I to turn off the CK30.

3 Insert a fully charged battery.

Checking the Battery Status

The easiest way to tell the status of your battery is to look at the battery icon in the status bar of your CK30.

Battery Icon Status

Icon Status

Battery has a medium charge. You should be able to work for several more hours before changing batteries.

Battery is low. You need to replace the battery soon.

Battery is critically low. You need to replace the battery now.

You can also check the battery status by looking at the Battery Status light on the front of the CK30 or by using the battery diagnostics screen. For help using the Battery Status light, see “Understanding the Status Lights” on page 18 for more information. For help using the Battery Information diagnostic screen, see “Battery Information” on page 83.

CK30 Handheld Computer User’s Manual

7

Chapter 1 — Using the CK30 Handheld Computer

Using the Keypad

Your CK30 has one of the following keypad overlay options:

42-key large numeric and function

50-key full alphanumeric

52-key full alphanumeric

You can order all versions of the CK30 keypad with an international overlay. The international overlay supports English and many Western European languages, such as French, German, Italian, Portuguese, and Spanish. You enter all of the characters and functions printed above the keys just like you would on a standard keypad.

Note: There are several hidden characters (such as { and }) on each CK30 keypad that require using the color-coded keys to access them. For more information on accessing these hidden characters, refer to “Typing Characters Not Printed on the Keypad” on page 111.

The CK30 supports TE 2000 VT100/220/320/340 and ANSI, TE 2000 5250, and TE 2000 3270. When you order the CK30 with a TE 2000 application, you must order the corresponding keypad overlay. Use the TE 2000 keypad overlays to enter the same keys that you can enter on a VT/ANSI keyboard, an IBM 5250 keyboard, or an IBM 3270 keyboard.

Like the standard CK30 keypad overlays, the TE 2000 keypad overlays let you enter all the characters printed on or above the keys. The terminal emulation keypads also come with the same color-coded keys that are on the standard overlay.

For more help using TE 2000 terminal emulation, see the appropriate TE 2000 programmer’s guide.

8

CK30 Handheld Computer User’s Manual

Chapter 1 — Using the CK30 Handheld Computer

The 42-Key Large Numeric and Function Keypad

 

 

 

 

 

 

 

 

*

 

 

 

 

 

 

 

 

 

 

Backlight

 

Tab

 

 

 

 

 

 

 

key

Scan

 

 

 

 

 

 

 

 

Enter

 

 

 

 

 

Enter

 

button

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Orange

 

 

 

 

 

 

 

Ins

Green

key

 

 

 

 

 

 

 

key

 

 

 

 

 

 

 

 

 

CAPS

 

 

 

 

 

/

\

 

 

Shift

 

 

 

 

 

Esc

 

 

A

 

B

Home

C

 

 

 

 

& 7

* 8

 

(

9

 

 

D

 

E

 

?

F

 

 

 

 

$ 4

% 5

 

^ 6

 

 

G

 

H

 

 

I

 

 

 

 

!

1

 

2

 

#

3

 

 

 

 

Del J

 

 

.

 

 

 

 

 

 

)

0

 

, .

 

 

K

[

L

] M

 

 

N

 

 

 

F1

F2

 

F3

 

 

F4

 

 

O

 

P

Q

 

 

R

 

 

 

F5

F6

 

F7

 

 

F8

 

 

S

 

T

U

 

 

V

 

 

 

F9

F10

 

F11

 

F12

 

 

W

 

X

 

Y

 

Z

Sp

 

 

Ctl

Alt

 

Alpha

 

Sp

 

PROG

Power key

42-key large numeric and function keypad: This keypad is designed for applications that enter mainly numeric data (0-9) and that need dedicated function keys (F1F12). This keypad also lets you enter the entire alphabet and special characters by pressing color-coded key sequences.

CK30 Handheld Computer User’s Manual

9

Chapter 1 — Using the CK30 Handheld Computer

The 50-Key Full Alphanumeric Keypad

 

 

*

 

 

Backlight

Power

 

key

key

 

\

 

 

¦

 

+ Home

[

{ ]

}

‘ “

.

CAPS

?

/

Del

F7

 

F8

F9

Green key

Orange key

F4

F5

F6

Space

F1

F2

F3

 

Ins

Alt F10

 

 

PROG

50-key full alphanumeric keypad: This keypad is designed for applications that enter mainly numeric data (0-9) and that may need to enter the entire alphabet. The keypad also provides shifted function keys (F1-F9) and special characters, symbols, and functions by pressing color-coded key sequences.

Note: The 50-key keypad does not have a scan key, because it was designed to work with the required AH1 handle that has a built-in scanner trigger.

10

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Chapter 1 — Using the CK30 Handheld Computer

The 52-Key Full Alphanumeric Keypad

Backlight

key

Tab

Scan button

Orange key

F1

F2

Alt

7 8 9

4 5 6

1 2 3

0 .

Green key

F3

F4

Esc

A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

V

I/O

W

Y

Power key

52-key full alphanumeric keypad: This keypad is designed for applications that enter mainly numeric data (0-9) and that may need to enter the entire alphabet. The keypad also provides function keys (F1-F24) and special characters, symbols, and functions by pressing color-coded key sequences.

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Chapter 1 — Using the CK30 Handheld Computer

Using the Color-Coded Keys

Each keypad available for the CK30 provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you will know how to access all of the additional features printed on the keypad overlay. There are two color-coded modifier keys on the CK30: the orange B key and the green C key.

You press and release the first key and then press and release the second key to access the color-coded character or function printed above a key.

Using the Color-Coded Keys

You Want To:

 

Press:

Use an orange character or

 

B key and then the key with

function printed above a key

 

character or function printed

 

 

above it

Example

Press B and then 2 to type the @ character on the 52-key keypad.

Use a green character or function

C key and then the key with

Press C and then J to type

printed above a key

character or function printed

the } character on the 50-key

 

above it

keypad.

Use a blue character printed on a

Shift key and then the key

Press Shift and then 4 to type

key (42-key and 50-key keypads

 

the $ character on the 42-key

only)

 

keypad.

 

 

 

Lock the orange, green, Ctl, Alt,

B , C, Ctl, Alt, or Shift key

 

or Shift key to stay on

twice

 

Unlock a green, orange, Ctl, Alt,

B , C, Ctl, Alt, or Shift key

 

or Shift key

once

 

Note: There are several hidden characters (such as { and }) on each CK30 keypad that require using the color-coded keys to access them. For more information on accessing these hidden characters, refer to “Typing Characters Not Printed on the Keypad” on page 111.

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Chapter 1 — Using the CK30 Handheld Computer

Capitalizing All Characters

To type all alphabetic characters as uppercase letters, you can enable the Caps Lock feature on the CK30 keypad.

To enable Caps Lock

1Press the orange key. The icon appears on the status bar.

2Press one of these keys:

On the 52-key keypad, press A.

On the 42-key and 50-key keypad, press Shift.

The Caps Lock icon ( ) appears on the status bar.

3Type an alphanumeric character. The letter appears as an uppercase character on the CK30 screen.

To disable Caps Lock

• Press the same key sequence you used to enable it.

Using the Alpha Key on the 42-Key Keypad

The 42-key keypad provides an Alpha key to allow you to enter alpha characters when necessary.

To enable the Alpha key

1On the 42-key keypad, press the Alpha key. The Alpha icon ( ) appears on the status bar.

2Press a function or numeric key. The corresponding orange alpha letter appears on the screen.

To disable the Alpha key

• Press B or C.

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Chapter 1 — Using the CK30 Handheld Computer

Using the Power (I) Key

When you press the I key to turn off the CK30, you actually put the CK30 in Suspend mode. In Suspend mode, the CK30 continues to supply power to all memory, but turns off power to most hardware. This power-saving feature is designed to prolong battery life.

When you press the I key to turn the CK30 back on, your computer resumes where it was when you turned it off.

If you are using WPA or 802.1x security, the computer may need to reauthenticate before it starts your application.

If the Battery light flashes and your CK30 does not resume after pressing I, your battery may be too low to supply power. Replace the battery. If replacing the battery does not solve the problem, see “Booting the CK30” on page 102.

Using the Screen

The CK30 can have either a color or monochrome display depending on the model. Both screens are 160 x 160 pixels. The work area is 160 x 140 pixels and the status bar is 160 x 20 pixels. In addition, the screens support Unicode characters, userprogrammable fonts, and bitmap graphics.

Work area

Status bar

CK30 Start Screen

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Chapter 1 — Using the CK30 Handheld Computer

Understanding the Screen Icons

Use the screen icons on the status bar to see the battery status, network connections, and special keys or functions you may be using.

CK30 Screen Icons

Icon Description

Battery is half full. You should be able to work for several more hours before changing batteries.

Battery is low. You need to replace the battery soon.

Battery is critically low. You need to replace the battery now.

Backup battery is low.

Strong connection to the access point.

Good connection to the access point.

Weak connection to the access point.

No connection to the access point.

No Ethernet connection.

Ethernet connection.

Orange key is enabled.

Green key is enabled.

Orange key is locked.

Green key is locked.

Alt key is enabled.

Ctrl key is enabled.

Shift key is enabled.

Caps Lock key is enabled.

Alpha key is enabled.

The CK30 is buffering (storing) data.

You are in the password-protected area of the CK30.

The CK30 is connected using ActiveSync.

Mouse pointer is turned on.

No UDP Plus connection.

UDP Plus is transferring data.

UDP Plus is connected.

The window positioning feature is turned on.

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Chapter 1 — Using the CK30 Handheld Computer

Using the Mouse Pointer

If you need to use a mouse to perform an action, you can use the mouse pointer on your CK30.

To turn on the mouse pointer

Press Alt and then b.

The mouse pointer can simulate single-clicks, double-clicks, right mouse button, middle mouse button, and left mouse button functions.

Understanding the Mouse Pointer Keys

 

To Simulate This Function:

 

Press This Key on a Keypad:

 

 

42-key

50-key

52-key

 

Left mouse button

F2

X

B

 

 

 

 

 

 

Middle mouse button

 

F3

Y

C

 

Right mouse button

F4

Z

D

 

 

 

 

 

 

Single-click

 

5

5

5

 

Double-click

s

s

s

 

 

 

 

 

 

Press down on mouse button

 

0 (zero)

0 (zero)

0 (zero)

 

Release the mouse button

. (period)

Tab

. (period)

 

 

 

 

 

 

For example, to generate a left single-click with the 52-key keypad

• Press B and then 5.

Moving the mouse pointer around the screen is very easy. You just need to press the appropriate number key that is associated with the direction you want the mouse pointer to move.

Use the numeric keypad to move the mouse pointer.

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Chapter 1 — Using the CK30 Handheld Computer

To click and drag an item on the screen

1Position the mouse pointer on the part of the window you want to move.

2Press the key for the left mouse button and then press 0 (zero).

3 Use the directional keys to drag the mouse pointer.

4Release the mouse pointer by pressing .(period) or Tab depending on your keypad.

To turn off the mouse pointer

• Press Alt and then b.

Repositioning a Window

If you need to move a window to see more of a screen, you can reposition the window without having to use the mouse pointer. When you turn on the positioning feature, the focus is on the top window. You can change the focus to another window by using the Task Manager to select a different task. See “Managing Applications on the CK30” on page 74.

To reposition a window

1Press Alt and then E. An icon ( ) appears on the status bar.

2Use the numeric keypad to move the window. See page 16 for an illustration of the numeric keypad and how to use the number keys as directional keys.

To recenter the window in the CK30 screen

• Press 5.

To turn off the repositioning feature

• Press Alt and then E.

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Chapter 1 — Using the CK30 Handheld Computer

Understanding the Status Lights

The status lights on the CK30 turn on to indicate the status of the battery, a successful decode of a bar code, or a user-defined function.

System Status light

Good Read light

Battery light

User-defined lights

CK30 Status Lights

The battery light and the battery screen icons work with each other to alert you to the status of your battery. If the battery light comes on, check the status bar to see which battery icon appears on it. Use the CK30 Screen Icons table on page 15 to help determine when you need to replace your battery.

Understanding the CK30 Status Lights

 

Light Name

Light

 

Description

 

 

 

User-Defined

 

 

 

 

Use the Software Developer’s Kit (SDK) to

 

 

 

 

 

 

 

 

 

 

 

 

 

program these lights to turn on and off for any

 

 

 

 

 

 

 

task or error within your application. For help,

 

 

 

 

 

 

 

see the Intermec SDK User’s Manual available

 

 

 

 

 

 

 

on the Intermec Developer’s Library CD or

 

 

 

 

 

 

 

the Intermec web site.

 

 

 

 

 

 

 

 

 

 

 

Battery

 

 

 

 

Light Status

What It Means

 

 

 

 

 

 

 

Off

The battery is charged.

 

 

 

 

 

 

 

On

Battery is critically low. You

 

 

 

 

 

 

 

 

need to replace the battery

 

 

 

 

 

 

 

 

now.

 

 

Good Read

 

 

 

This light comes on when the CK30

 

 

 

 

 

 

 

successfully decodes a bar code.

 

 

 

 

 

 

 

 

 

 

System Status

 

 

 

 

Reserved for future use.

 

 

 

 

 

 

 

 

 

 

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Chapter 1 — Using the CK30 Handheld Computer

Understanding the Beeps

The CK30 uses beeps to provide you with audio feedback when it performs some functions. For example, you hear a beep each time you scan a valid bar code.

Understanding the CK30 Beeps

Beep Sequence

What it Means

High beep

You entered valid data or a valid command, the

 

CK30 decoded a label, or the CK30 decoded the last

 

row of a two-dimensional bar code.

 

 

Three low beeps

You entered or scanned an invalid command.

Click

You pressed a key.

 

 

You can change the beeper volume for your needs and environment. You can set the beeper volume to off, low (quiet), medium, high (loud - default), and very high (very loud). If necessary, you can also change the beep duration and beep frequency for good read, low, and high beeps.

Changing the Beeper Volume

Method

Procedure

Use the keypad.

Press C and then press E to increase the volume.

 

There are five beep volumes on the CK30 including

 

off. When you reach the loudest setting, the next

 

setting is off. The volume starts with the lowest

 

setting and goes up.

 

 

Use the Intermec

From the System Main Menu, choose

Configuration menu.

Configuration Utility > CK30 Settings > Beeper >

 

Volume.

Use the Beeper

For help, see “Beeper Volume” in the CK30

Volume command.

Command Reference Manual.

 

 

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Chapter 1 — Using the CK30 Handheld Computer

Scanning Bar Codes

Do not look directly into the window area or at a reflection of the laser beam while the laser is scanning. Long-term exposure to the laser beam can damage your vision.

Avertissement: Ne regardez pas directement la réflexion d’un rayon laser ou dans la fenêtre du laser lorsque celui-ci est en opération. Si vous regardez trop longtemps un rayon laser, cela peut endommager votre vue.

Use the scanner to scan and enter bar code data. The type of scanner you are using and the type of bar code you are decoding determines the way you scan the bar code. The CK30 supports the scanning of 1D linear bar codes and 2D images depending on your model of CK30. Plus, if you are using an integrated handle or a tethered scanner, the way you scan bar codes is different.

When you unpack the CK30, these bar code symbologies are enabled:

Code 39

UPC/EAN

PDF417

If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the computer. Use the Configuration Utility to enable and disable symbologies for your scanner. For help understanding how to use the Configuration Utility, see “Configuring the CK30 With the Configuration Utility” on page 30.

The next sections describe how to scan a bar code label with the integrated laser scanner, 1D linear imager, 2D area imager, and tethered scanner.

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Chapter 1 — Using the CK30 Handheld Computer

Scanning With the Integrated Laser Scanner and 1D Linear Imager

If the CK30 has a laser scanner or 1D linear imager, use the following procedure to practice how to scan a bar code. The linear imager can decode PDF417 bar codes as well as bar codes with high-density, wide-density, and poor quality in any lighting conditions.

To scan a bar code label with the laser scanner and 1D linear imager 1 Press I to turn on the CK30.

2Point the scanner window at the bar code label and hold the computer at a slight angle six to ten inches from the label.

Note: If you have an advanced long-range scanner, you may need to hold the computer further away from the label.

3Press the Scan button on the keypad or pull the trigger on a handle and direct the red beam so that it falls across all bars in the bar code label.

Good Read light

Scan button

MEC* *INTER

Scanning: Using the integrated laser scanner or 1D linear imager to scan a bar code label.

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Chapter 1 — Using the CK30 Handheld Computer

When the CK30 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly.

4 Release the Scan button.

Scanning With the 2D Area Imager

The CK30C may have the 2D area imager option instead of the 1D linear imager or laser scanner. The 2D imager provides the ability to scan 2D bar code symbologies and supports omnidirectional (360°) scanning. Omni-directional scanning means that you can position the CK30 in any orientation to scan a bar code label. Using the 2D area imager is very similar to taking a picture with a digital camera.

To scan a bar code label with the 2D area imager 1 Press I to turn on the CK30.

2Point the scanner window at the bar code label and hold the CK30 steady a few inches from the label.

3Press the Scan button on the keypad or pull the trigger on a handle and center the red aiming beam over the bar code label.

The imager flashes repeatedly while it is trying to read a bar code. The aiming beam is smaller when the imager is closer to the bar code and larger when it is further away.

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Chapter 1 — Using the CK30 Handheld Computer

Good Read light

Scan button

*INTERMEC*

Scanning: Using the 2D imager to scan a bar code label.

When the CK30 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly.

4 Release the Scan button.

Attaching a Tethered Scanner

You can use a tethered scanner with the CK30 if you ordered it with a 10-pin tethered scanner port in place of the integrated scanner.

The following devices are currently supported by the CK30:

Supported Device

Required Cable

1550C

068419-001

 

 

1551E

3-606034-02

1553

3-606034-02

 

 

128X wand

069444-002

Wand emulation

3-606031-00

 

 

Supported 1550C series scanners include: 1550C0100, 1550C102, 1550C104, and 1550C105.

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Chapter 1 — Using the CK30 Handheld Computer

To attach a tethered scanner

1 Locate and remove the scanner port cover.

Scanner

port cover

2 Insert the scanner 10-pin connector until it locks in place.

Scanner port

To scanner

3Configure the Scanner Model command and select the tethered device connected to the CK30. There are several ways to configure the scanner model:

Use the Configuration Utility. From the System Main Menu, choose Configuration Utility > Scanners, Symbologies > CK30 Tethered Scanner > Scanner Model.

Use one of the configuration methods discussed in “How to Configure the CK30 Parameters” on page 28.

4Modify any scanner commands necessary to meet your needs. Use the Configuration Utility or one of the configuration methods discussed on page 28.

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Chapter 1 — Using the CK30 Handheld Computer

Using the SD Card

You can use a Secure Digital (SD) card to increase file storage and install software. The CK30 currently supports SanDisk SD cards only. The SD card slot is located on the top of the CK30 just above the laser scanner window.

To insert an SD card

1 Press I to turn off the CK30.

2Remove the two screws on the SD card slot door and remove the door.

3Gently insert the SD card into the CK30 with the printed side facing the keypad and screen side of the CK30.

CK30

SD card retainer

SD card

4Push the card into the slot until it latches in place and the steel card retainer covers the end of the SD card.

5Replace the door, making sure to insert the door catch into the slot above the steel card retainer.

Door

Screw

(2 places)

SD card

retainer Door catch

6 Replace the two screws.

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Chapter 1 — Using the CK30 Handheld Computer

7 Press I to turn on the CK30.

To remove the SD card

1 Press I to turn off the CK30.

2Remove the two screws on the SD card slot door and remove the door.

3Push in on the SD card until you hear it unlatch. The card should eject far enough that you can easily remove it from the CK30.

If the card does not eject easily, you can use the door catch to remove it by turning the door upside down and using the catch to pull out the SD card.

SD card

Door catch

4 Remove the SD card from the CK30.

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CK30 Handheld Computer User’s Manual

2Configuring the CK30

Use this chapter to understand how to configure the CK30 to communicate in your network. In this chapter, you will find these sections:

How to Configure the CK30 Parameters

Configuring the CK30 for Your Network

Configuring Security

Saving Your Configuration Changes to Flash Memory

Chapter 2 — Configuring the CK30

How to Configure the CK30 Parameters

You can configure many parameters on the CK30, such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the computer operates.

There are several ways to configure the CK30:

Use Setup Assistant on the CK30

Use Configuration Utility on the CK30

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Use Setup Assistant

 

Use the Configuration

to quickly enter

 

Utility to set all

network parameters.

 

parameters.

Scan Bar Codes

Use Configuration Commands

 

 

 

 

 

 

 

 

 

 

 

 

Send commands

 

 

 

 

 

 

 

 

 

 

 

 

through the

 

 

 

 

 

 

 

 

 

 

 

 

network to

 

 

 

 

 

 

 

 

 

 

 

 

your CK30s.

 

 

 

 

 

Scan bar codes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to configure basic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CK30 and data

 

 

 

 

 

 

 

 

 

 

 

 

collection

 

 

 

 

 

 

 

 

 

 

 

 

parameters.

 

 

 

 

 

 

Ethernet

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

or Wireless

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Network

 

 

 

 

 

 

 

 

 

 

 

 

 

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Chapter 2 — Configuring the CK30

Configuring the CK30 With the Setup Assistant

When first setting up the CK30, use the Setup Assistant to set or enable basic network parameters and connect your CK30 to the network. The Setup Assistant guides you through setting the following basic network parameters:

Date and time

SSID (Network name)

802.1x security

DHCP server or IP address, subnet mask, and default router

Primary and secondary DNS addresses

Primary and secondary WINS addresses

Device name

To set other parameters, use the Configuration Utility or another configuration method. The Setup Assistant runs on the CK30 the first time you turn on the computer.

The Setup Assistant Start Screen

However, if you exit Setup Assistant before you are finished configuring the CK30, you can restart it from the System Main Menu. See the next section for information on how to access the System Main Menu.

After you complete the Setup Assistant, the CK30 should be communicating with your network.

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Chapter 2 — Configuring the CK30

Configuring the CK30 With the Configuration Utility

Use the menu-driven Configuration Utility to configure the

CK30 and view system information. You can access the

Configuration Utility while running any application.

To open the Configuration Utility

1 Press Cand then B. The System Main Menu appears.

2Select the Configuration Utility. The Configuration Utility main menu appears.

Refer to the next sections to understand your menu options, learn how to navigate and enter information, and learn how the menus are organized in the Configuration Utility.

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Chapter 2 — Configuring the CK30

When using the Configuration Utility, you may not see a parameter until you enable or disable a value for another key field. For example, you will not see IP Settings unless you disable DHCP. You may also not see a parameter if your computer does not support a particular feature.

Use the following diagram to find the commands you need to use to configure your CK30s. These screens are do not represent the exact information you will see on your CK30. They have been modified to show you how the information is structured.

Configuration Utility Menus at a Glance

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31

Chapter 2 — Configuring the CK30

Configuration Utility Menu Options

Menu Option

Description

Scanners, Symbologies

Configure scanner settings and bar code

 

symbologies.

 

 

Communications

Set up network settings including the 802.11b/g

 

radio and the Bluetooth radio.

CK30 Settings

Configure settings specific to the CK30 such as

 

the date, time, beeper volume, and backlight

 

timeout.

 

 

Summary

View a summary of all settings for the Scanners,

 

Symbologies menu, the Communications menu,

 

and the CK30 Settings menu.

Restore Defaults

Restore factory default settings on your CK30.

 

 

Save to Flash

Preserves configuration settings when you cold

 

boot the CK30.

 

 

Use this table to understand how to navigate and enter information in the Configuration Utility.

Navigating in the Configuration Utility

To Do This:

Press:

Select an option

• The number associated with the option

 

a or b to select an option and then

 

press Enter

 

Tab to select an option and then press

 

Enter

 

 

Save a setting

Enter key

Exit or return to a previous

Esc until you exit the application or return

screen

to a previous screen

 

 

Delete a character

Ckey, Backspace ( ) key

Delete all characters in a field

Backspace ( ) key

when highlighted

 

 

 

Return to the Configuration

On the 42-key and 52-key keypads:

Utility main menu (Home)

• Press Cand then 8

 

On the 50-key keypad:

 

• Press Cand then H

 

 

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Chapter 2 — Configuring the CK30

Restoring Default Settings

You can restore the CK30 to factory default settings from the Configuration Utility. For a complete list of the default settings, see “Default Configuration” on page 114.

Note: Using the Restore Defaults option resets all network parameters. As a result, you may lose network communications. This option should only be used by network administrators or by Intermec support personnel.

To restore factory default settings

1From the Configuration Utility menu, select Restore Defaults. The following Restore Defaults dialog box appears:

2Press Enter to restore factory defaults.

Your CK30 performs a cold boot and returns all of your settings to the factory default settings. When the CK30 is done booting, the Start Screen appears.

Note: You may need to reinstall some applications after restoring the default settings because any settings that were modified for your application will be reset.

Exiting the Configuration Utility

You can exit the Configuration Utility at any time by pressing the Esc key.

To exit the Configuration Utility

1Press Esc until you return to the System Main Menu. If you have made any changes to your configuration, the Save Settings dialog appears:

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Chapter 2 — Configuring the CK30

2Press Enter to exit and save your changes through a cold boot. Press Esc to exit without saving your changes through a cold boot.

Configuring the CK30 by Scanning Bar Codes

You can change some of the configuration parameters of the CK30 by scanning Code 39 or Code 93 bar code labels containing configuration commands. This method is a fast and easy way to change just a few configuration parameters on a single CK30.

You can only change some of the configuration parameters by scanning bar codes. To configure all of the configuration parameters, use the Configuration Utility or send commands through the network to your CK30.

You can print and scan the bar code labels from the CK30 Command Reference Manual or you can create your own bar code labels. For help, see the CK30 Command Reference Manual.

You can also use Intermec’s EasySet software to print configuration labels you can scan to change your configuration settings. For more information, see the EasySet online help. EasySet is available from the Intermec Data Capture web site.

For example, you can use the Beeper Volume configuration command to adjust the beep volume of the CK30. Scan this bar code label to set the volume to the lowest (quietest) level:

Beeper Volume Low

*$+BV1*

*$+BV1*

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Chapter 2 — Configuring the CK30

When you scan bar code configuration commands, the CK30 emits a series of beeps unless the volume is turned off. There are two beep sequences:

One high beep means you scanned a valid configuration command.

Three low beeps means you scanned an invalid configuration command.

Configuring the CK30 Through the Network

You can change the configuration parameters of the CK30 by sending commands through a host computer or through the network. If you are using a network, you can configure one or more CK30s at a time. You can remotely configure the wireless or Ethernet CK30 by sending a command from an application on the host computer. You cannot set all parameters through the network. You can only set those commands that have a syntax in the CK30 Command Reference Manual.

Note: You can continue running an application on the CK30 while configuring it from the host.

Configuring the CK30 in a UDP Plus Network

You can use the host computer to configure a CK30 in your wireless or Ethernet network. To send and receive configuration data or files, you need to write a host application that can communicate with the Intermec Gateway or DCS 30X.

For help, see the appropriate Intermec Gateway or DCS 30X user’s manual. You use the Terminal Message Format (TMF) protocol to send and receive transactions between the host application and the CK30.

To set up the DCS 30X or Intermec Gateway

Configure a peer-to-peer destination name for the host application. Create a transaction ID, $NGCFGRSP, that will be routed to this destination name. The DCS 30X or Intermec Gateway uses the transaction ID to route responses from the CK30 back to the host application. $NGCFGRSP is a special transaction ID that the server uses to forward configuration response data from a CK30.

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All configuration responses are routed with the $NGCFGRSP transaction ID. The DCS 30X or Intermec Gateway cannot keep track of multiple applications sending reader or configuration commands. If you have two host applications sending reader or configuration commands, they must both be configured to receive the $NGCFGRSP transactions, and therefore both will receive all responses from all CK30s.

To set up the host computer

Verify that the host computer can communicate with the DCS 30X or Intermec Gateway.

To set up the application

Prepare and write a host application that can communicate with the DCS 30X or Intermec Gateway and send transactions to and receive transactions from the CK30 in this format:

transaction header

TMF field

commands

 

 

 

where:

transaction is a 96-byte field containing the message header number, date and time, source application ID,

destinations application ID, transaction ID, and other information. You must set the system message (SYS$MSG) flag to E in the transaction header. For help, see the DCS 30X or Intermec Gateway user’s manual.

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TMF field is a 2-byte field containing one of these values:

CG

Configuration Get request sent from the

 

host application.

Cg

Configuration Get response sent from

 

the CK30 to the host.

CS

Configuration Set request sent from the

 

host application.

Cs

Configuration Set response sent from

 

the CK30 to the host.

commands are the reader and configuration commands that you want to set on the CK30 or the current value you want to retrieve from the CK30. To save configuration changes in flash memory, send the reader command .+1 as the last command.

For a list of all supported commands, see the

CK30 Command Reference Manual.

To see an example of the host application transaction, see the example on page 38.

Configuring the CK30 in a TCP/IP Direct Connect Network

You can use the host computer to configure a wireless or Ethernet CK30 in your TCP/IP network.

To send and receive configuration data, you need to write a host application that can communicate with the CK30 directly through an access point or through the Ethernet network. You use the Terminal Message Format (TMF) protocol to send and receive transactions between the host application and the CK30.

To set up the host computer

• Verify that you can communicate with the CK30.

To set up the application

Prepare and write a host application that can communicate with the CK30. Message transactions to and receive transactions from the CK30 on the network port must conform to the following format:

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TMF field

commands

 

 

where:

TMF field is a 2-byte field containing one of these values:

CG

Configuration Get request sent from the

 

host application.

Cg

Configuration Get response sent from the

 

CK30 to the host.

CS

Configuration Set request sent from the

 

host application.

Cs

Configuration Set response sent from the

 

CK30 to the host.

commands are the reader and configuration commands that you want to set on the CK30 or the current value you want to retrieve from the CK30. To save configuration changes in flash memory, send the reader command .+1 as the last command.

For a list of all commands, see the CK30

Command Reference Manual.

Example

In the host application, you want to get the current values of two configuration commands from the CK30. Send this transaction from the host application:

CG$+NABV

Note: The transaction header is not shown in this example. You do not need a transaction header for a host application in a TCP/IP network, but you do for a UDP Plus network.

where:

CG is a TMF Configuration Get request.

$+ is the Change Configuration reader command.

BV

is the Beeper Volume configuration command.

The CK30 returns this transaction to the host application.

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Cg$+BV4

where:

Cg

is a TMF Configuration Get response.

$+ is the Change Configuration reader command.

BV4 means the Beep Volume configuration command is currently set to a value of 4, which is a very high beeper volume.

Configuring the CK30 for Your Network

The CK30 is a versatile handheld computer that you can easily add to your wired or wireless data collection network. You can connect your CK30 to your network using:

Serial communications

802.11b/g radio communications

Ethernet communications

Bluetooth™ radio communications

Configuring Serial Communications

The CK30 has a serial port to transfer data to and receive data from another device via RS-232 communications. You can also insert the CK30 into a communications dock to transmit data to and receive data from a host computer or PC using RS-232 communications.

The serial cable and the communications dock are sold separately. For more information on accessories and how to order them, see page 109.

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Host

Ethernet

 

Serial cable

PC

CK30

CK30 in a Serial Network

To use serial communications with your CK30 1 Turn off the CK30.

2Connect the CK30 to the serial port of another device. You can do this in one of the following ways:

Connect the CK30 serial port to the serial port of the other device using the AA1 (26-pin to DB9-pin) serial cable adapter and a female-to-female null modem RS-232 cable.

Connect the AD1 or AD2 communications dock to the serial port of the other device using a DB9-pin to DB9-pin serial adapter cable. Insert the CK30 into the dock.

3 Turn on the CK30.

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Configuring 802.11b/g Radio Communications

Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage.

Attention: Assurez-vous que la distance entre tous les éléments avec antennes soit d’au moins 30 centimètres (un pied) avant de faire la connexion avec l’alimentation électrique, faute de quoi vous risquez d’endommager votre installation.

The wireless CK30 has an internal 802.11b/g radio to transfer data using wireless communications. This section of the manual assumes that you have already set up your wireless communications network including your access points. If you are using a UDP Plus network, you also need to have your Intermec Gateway or DCS 30X communicating with a host computer.

Your CK30 supports these network protocols:

TCP/IP

UDP Plus

The next sections explain the parameters you need to configure for the CK30 to work in your wireless network.

Configuring the Network Parameters for a TCP/IP Network

In a TCP/IP network, the CK30 communicates with a host computer directly using TCP/IP. The access point acts as a bridge to allow communications between the wired network and the wireless network.

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Host

TCP/IP

Direct Connect

Ethernet

Access point

CK30s

CK30 in a TCP/IP Direct Connect Network

To use wireless communications in a TCP/IP network

1Configure these network parameters on each CK30 in the network:

Network Name (SSID)

Host IP Address

IP Settings (if not using DHCP)

Network Port

2Configure security. For help, see “Configuring Security” on page 48.

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The easiest way to configure the network parameters on the CK30 is to use the Configuration Utility. For help, see “Configuring the CK30 With the Configuration Utility” on page 30.

Configuring the Network Parameters for a UDP Plus Network

In a UDP Plus network, the CK30 communicates with a host computer through the Intermec Gateway or the DCS 30X.

Host

UDP Plus

Ethernet

G4000

Access point

CK30s

CK30 in a UDP Plus Network

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The Intermec Gateway or DCS 30X translate UDP Plus packets on the wireless network into TCP/IP packets on the wired network and vice versa. The access point acts as a bridge to allow communications between the wired network and the wireless network.

To use wireless communications in a UDP Plus network

1Configure these network parameters on each CK30 in the network:

Network Name (SSID)

Controller IP Address

IP Settings (if not using DHCP)

Network Port

2Configure the security. For help, see “Configuring Security” on page 48.

You can configure the network parameters on the CK30 with the Configuration Utility. For help, see “Configuring the CK30 With the Configuration Utility” on page 30.

Configuring Ethernet Communications

You can use the CK30 directly in an Ethernet network if you have ordered the Ethernet option on your CK30A and you insert it into an AD1 or AD2 Communications Dock. The communications dock has an Ethernet connector that makes it possible for the CK30 to communicate with your Ethernet network.

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Host

Ethernet

CK30

CK30

CK30

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CK30s in an Ethernet Network

To use the CK30 in an Ethernet network

1Configure these network parameters on each CK30 in the network:

Network Name (SSID)

Host IP Address

IP Settings (if not using DHCP)

Network Port

2If required for your network, set these parameters on each CK30 in the network:

Primary and Secondary DNS Servers

Primary and Secondary WINS Servers

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Configuring Bluetooth Radio Communications

You can send information to printers wirelessly using the Bluetooth qualified module by Socket Communications. The Bluetooth technology uses short-range radio links and allows for communications over a 5-meter (16.4 ft) range.

To configure the CK30 for wireless printing

1Go to Configuration Utility > Communications >

Bluetooth. The Bluetooth menu appears:

2Select Set Printer (Device Discovery) to start the Bluetooth device discovery. A list of discovered devices appears in the Devices dialog box.

3Select the device you want to use from the list and press

Enter.

You are now ready to send information to the selected device.

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If devices are discovered, but your device is not displayed in the box, make sure your device and radio are turned on and try device discovery again.

Use this table to understand the commands you see in the Bluetooth menu.

Bluetooth Commands

Command

Description

Remote Device Name

Displays the name of the remote

 

Bluetooth printer.

 

 

Remote Device Address

Displays the network address of the

 

Bluetooth compatible printer.

Set Printer (Device Discovery)

Discovers Bluetooth compatible devices.

 

 

Set Printer (Device Manager)

Allows you to pick from printer

 

information saved during earlier device

 

discoveries.

Bluetooth Device Name

Displays the name assigned to your

 

CK30.

 

 

Device Address

Displays the network address of your

 

CK30.

Discoverable

Allows other Bluetooth devices to be able

 

to discover your CK30 during a device

 

discovery.

 

 

Connectable

Allows other Bluetooth devices to

 

connect to your CK30.

Class of Device

Determines how the device appears to

 

other devices during discovery.

 

 

Apply Bluetooth Changes

Saves changes made to the Discoverable

 

and Connectable commands. If you do

 

not select Apply Bluetooth changes, the

 

changes are made the next time you turn

 

the CK30 off and on or perform a warm

 

boot.

 

 

For more information on using Bluetooth communications, see the Wireless Printing Development Guide available on the Intermec Developer’s Library CD (P/N 235-114-001) or the Intermec web site.

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Configuring Security

The CK30 provides three types of Wireless Local Area Network (WLAN) security:

WiFi Protected Access (WPA)

802.1x

WEP

Use the next sections to understand how to configure each type of security on your wireless CK30. If you choose not to use security, see “Disabling Security” on page 54 for help.

If you are using 802.1x security, this section also assumes that your authentication server and access points are properly configured.

Loading Certificates

If you choose to use transport layer security (TLS) with WPA or 802.1x security, you need to have a unique client certificate on the CK30 and a trusted root certificate authority (CA) certificate. If you choose to use PEAP, you need to load a root CA certificate. You can use a third-party CA to issue unique client certificates and a root certificate. If your CA is on your WLAN, you can use the CK30 Enroll application to obtain the certificates.

To load certificates on the CK30

1 Configure the network and radio settings for the CK30.

2From the System Main Menu, choose Programs >

Command Prompt.

3Type enroll –sserver_name

where server_name is the name or IP address of the CA server

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The Network Password dialog box appears.

4In the Network Password dialog box, enter the User Name, Password, and Domain to log in to the CA server.

5Press Enter. A dialog box appears asking if you want to load the root certificate.

6Press Y for yes. The root certificate and client certificate are automatically loaded.

7 Configure your CK30 for WPA or 802.1x security.

Configuring WPA Security

Wi-Fi Protected Access (WPA) is a strongly enhanced, interoperable Wi-Fi security that addresses many of the vulnerabilities of Wired Equivalent Privacy (WEP). Instead of WEP, WPA uses Temporal Key Integrity Protocol (TKIP) for its data encryption method.

Currently, WPA satisfies some of the requirements in the IEEE 802.11i draft standard. When the standard is finalized, WPA will maintain forward compatibility. WPA runs in Enterprise (802.1x) mode or PSK (Pre-Shared Key) mode.

In Enterprise mode, WPA provides user authentication using 802.1x and the Extensible Authentication Protocol (EAP). That is, an authentication server (such as a RADIUS server) must authenticate each device before the device can communicate with the WLAN.

In PSK mode, WPA provides user authentication using a shared key between the access point and the CK30. WPA-PSK is a good solution for small offices or home offices that do not want to use an authentication server.

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To use WPA security, you need:

• An authentication server

Note: You can also use a MobileLAN access point with software release 1.80 or later as an authentication server. For help, see the MobileLAN access System Manual (P/N 067150).

An access point with an 802.11b/g radio that supports WPA

CK30 with the 802.11b/g radio and the 802.1x/WPA security option

To enable WPA security on your CK30

1Make sure you have configured the communications and radio parameters on your CK30.

2 Press Cand then Bto open the System Main Menu.

3Choose Configuration Utility > Communications > 802.11 Radio > Security.

4 For Network Authentication, choose WPA.

5 For Data Encryption, choose TKIP.

6For 802.1x Authentication, choose either TLS or PEAP. If you choose TLS:

a Select Properties and choose the Select button.

b Select your certificate from the list and press Enter. If you choose PEAP:

a Select Properties and clear the Validate Server checkbox by tabbing to it and then pressing V.

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bPress Enter. Once the radio starts to authenticate, the Network Password dialog box appears:

cEnter a User Name and Password and select the Save Password checkbox.

d (Optional) In the Domain field, enter the domain that you need to access to obtain the certificates.

e Press Enter. You return to the Communications menu.

7 Exit the Configuration Utility.

To enable WPA-PSK security on your CK30

1 Press Cand then Bto open the System Main Menu.

2Choose Configuration Utility > Communications > 802.11 Radio > Security.

3 For Network Authentication, choose WPA-PSK.

4For Network Key Value, enter a pass phrase or pre-shared key.

The pass phrase must be a value between 8 to 63 ASCII characters. The pre-shared key must be a value of 32 Hex pairs. The pre-shared key must be preceded by 0x. The value must match the key value on the access point.

5 Exit the Configuration Utility.

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Configuring 802.1x Security

802.1x security provides centralized user authentication using an authentication server, authenticators (access points), and supplicants. These components communicate using an EAP authentication type, such as TLS (Transport Layer Security) or PEAP (Protected Extensible Authentication Protocol). 802.1x security provides data encryption using dynamic WEP key management.

To use 802.1x security, you need:

• An authentication server

Note: You can also use a MobileLAN access point with software release 1.80 or later as an authentication server. For help, see the MobileLAN access System Manual (P/N 067150).

An access point with an 802.11b/g radio

A CK30 with an 802.11b/g radio and the 802.1x/WPA security option

To enable 802.1x security on your CK30

1 Press Cand then Bto open the System Main Menu.

2Choose Configuration Utility > Communications > 802.11 Radio > Security.

3 For Network Authentication, choose Open.

4 For Data Encryption, choose WEP.

5For 802.1X Authentication, choose TLS or PEAP.

If you choose TLS:

a Select Properties and choose the Select button.

b Select your client certificate from the list and press Enter.

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If you choose PEAP:

aSelect Properties and clear the Validate Server checkbox by tabbing to it and then pressing V.

bPress Enter. Once the radio starts to authenticate, the Network Password dialog box appears:

cEnter a User Name and Password and select the Save Password checkbox.

d(Optional) In the Domain field, enter the domain that you need to access to obtain the certificates.

e Press Enter. You return to the Communications menu.

6 For Network Key Setting, choose Automatic.

7 Exit the Configuration Utility.

Configuring Static WEP Security

The CK30 uses the Wired Equivalent Privacy (WEP) protocol to provide your wireless networks the same level of protection as a comparable wired network. WEP adds security to wireless local area networks (WLANs) based on the 802.11b standard.

To use WEP security, you need:

• A CK30 handheld computer with an 802.11b/g radio.

To enable WEP security on the CK30

1Make sure you have configured the communications and radio parameters on your CK30.

2 Press Cand then Bto open the System Main Menu.

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3Choose Configuration Utility > Communications > 802.11 Radio > Security.

4 For Network Authentication, choose Open.

Intermec recommends using Open.

5 For Data Encryption, choose WEP.

6 For Network Key Setting, choose Enter Key and Index.

7For Network Key Value, enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio.

Set a 5-byte value for 64-bit WEP or a 13-byte value for 128bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.

8For Network Key Index, select the key you want to use for data transmission.

9 Exit the Configuration Utility.

Disabling Security

If you choose not to use security with your WLAN, you need to disable it on the CK30. By default, static WEP is enabled. Intermec recommends that you always set security in your network.

To disable security

1 For Network Authentication, choose Open or Shared.

2 For Data Encryption, choose Disabled.

Saving Your Configuration Changes to Flash Memory

If you want to save your configuration changes through a cold boot, you need to save your changes to the flash memory. You can save your changes to flash memory by:

Using the Configuration Utility main menu.

Scanning a bar code.

Sending a reader command through the network.

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To save configuration changes using the Configuration Utility

1 From the System Main Menu, select Configuration Utility.

2From the Configuration Utility, select Save to Flash. The Save Settings dialog box appears:

3 Press Enter.

An hourglass appears while the CK30 is saving your settings to flash. When the CK30 is done saving your changes, it returns you to the Configuration Utility menu.

4 Press Esc to return to the System Main Menu.

To save configuration changes by scanning a bar code

• Scan this bar code:

Save Configuration in Flash Memory

*.+1*

*.+1*

To save configuration changes by sending a command from the host

• Send .+1 as the last command from the host application.

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3Developing and Installing Applications

In this chapter you will find guidelines for developing applications using the Software Developer’s Kit (SDK) and converting existing Trakker Antares applications using the Programmer Software Kit (PSK). You will also find information on installing applications and automatically launching them.

In this chapter you will find these sections:

Developing Applications for the CK30

Installing Applications on the CK30

Launching Your Application Automatically

Customizing How Applications Load on the CK30

Chapter 3 — Developing and Installing Applications

Developing Applications for the CK30

The CK30 Handheld Computers run applications programmed in Microsoft Embedded Visual C++. The CK30C can also run applications developed for the .NET Compact framework using Microsoft C# and Visual Basic.

Use this section to understand what you need to:

Develop a new application for the CK30.

Develop a web-based application for the CK30.

Convert a Trakker Antares application to a CK30 application.

Developing a New Application for the CK30

Use the Intermec SDK to develop new applications to run on the CK30. The Intermec SDK is a library of C++ language functions you can use to create applications for the CK30.

See the SDK online user’s manual for help developing your application. The Intermec SDK User’s Manual contains hardware and software requirements, all of the functions that are supported by the CK30, and how to use these functions.

The SDK is part of the Intermec Developer’s Library (IDL), which is available on CD (P/N 235-114-001) or as a download from the Intermec web site at www.intermec.com.

You need these hardware and software components to use the

Intermec SDK:

Pentium PC, 400 MHz or higher

Windows 2000 (Service Pack 2 or later) or Windows XP (Home, Professional, or Server)

For native C++ development, Microsoft eMbedded Visual C++ version 4.0

For .NET Development and Compact Framework (C# and VB.NET), Microsoft Visual Studio .NET 2003

128MB RAM (196MB recommended)

360MB Hard drive space for minimum installation (720MB for complete)

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CD-ROM drive compatible with multimedia PC specification

VGA or higher-resolution monitor (Super VGA recommended)

Microsoft Mouse or compatible pointing device

For more information on .NET development and the Compact Framework, see the .NET SDK documentation available as part of the Intermec Developer’s Library (IDL) available on CD (P/N 235-114-001) or as a download from the Intermec web site and www.intermec.com.

Developing a Web-Based Application

You can develop web-based data collection applications for use on the CK30. For help, see any HTML source book. The CK30 ships with iBrowse (CK30A, CK30B) or IE Browser (CK30C).

To open iBrowse or IE Browser

1 Press Cand then B. The System Main Menu appears.

2 Select Programs. The Programs menu appears.

3 Select either iBrowse or IE Browser.

For help using IE Browser, press F1. For help using iBrowse, see the iBrowse User’s Guide (P/N 961-055-015).

Converting a Trakker Antares Application to a CK30 Application

If you have an existing Trakker Antares application that you would like to run on the CK30, you can use the PSK to convert it. The CK30 PSK is a set of libraries and tools that you use to convert your existing Trakker Antares C applications into C++ applications for use on the CK30 Handheld Computer.

The CK30 does not support all Trakker Antares PSK functions. You may need to rewrite parts of your application when converting it for use on the CK30. See the online CK30 PSK User’s Manual for a list of functions that are not supported.

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You need these hardware and software components to use the

PSK:

PC with at least 1MB of free disk space running Microsoft Windows 2000/XP

Microsoft eMbedded Visual C++ version 4.0 with Service Pack 2

Intermec SDK and development tools

Intermec PSK, which contains these files and utilities:

PSK functions library

Header files

Example files

The PSK is part of the Intermec Developer’s Library (IDL), which is available on CD (P/N 235-114-001) or as a download from the Intermec web site at www.intermec.com.

Installing Applications on the CK30

There are several ways you can install applications on the CK30:

You can package your application as a cabinet (CAB) file.

If you have a simple application, you may only need to deliver the EXE file.

You can copy a directory structure that contains the application, supporting files, DLLs, images, sound files, and data files.

Intermec recommends using CAB files to install your applications. The CK30 uses standard Windows CE CAB files and will install third-party CAB files. Before the CK30 executes a CAB file, it marks the file as read-only so that it will not be deleted after installation. After the CAB file is executed, the CK30 automatically saves any changes you have made to the registry or file system so that they will persist through a cold boot. This process means that you will not have to reinstall your applications when you perform a cold boot.

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Intermec advises you to store your applications in a folder specific to your application underneath the \PROGRAM FILES folder. Intermec recommends that you store your application data in one of these locations on the CK30:

The SDMMC Disk folder

The CK_FFS folder

If you have an SD card inserted in your CK30, it appears as the SDMMC Disk folder. This folder is the recommended location for placing your application install files.

The CK_FFS folder is an area of storage that is part of the CK30 flash memory. This storage area is not deleted during a cold boot.

There are several ways you can install files and applications on the CK30:

ActiveSync

SD Card

FTP Server

Wavelink Avalanche

The following sections explain how to use each one of these processes to install your application on the CK30.

Installing Applications Using ActiveSync

You can use ActiveSync to establish a connection between your PC and the CK30. ActiveSync allows you to transfer files, synchronize files, perform remote debugging, and other device management activities. ActiveSync is a free application available from the Microsoft web site.

To establish a partnership between your PC and the CK30, you will need:

A USB cable or a female-to-female null modem serial cable.

An AD1 communications dock.

ActiveSync version 3.7.1 or later.

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Installing ActiveSync and Establishing a Partnership

You can use either a USB cable or a serial cable to establish your initial partnership between the CK30 and your PC.

To install ActiveSync and establish a partnership

1Download ActiveSync from the Microsoft web site and follow the onscreen instructions for installing it on your PC. When the installation process is complete, the Get Connected dialog box appears.

2 Connect the AD1 to your PC with the USB or serial cable.

3If you are using a serial cable, from the CK30 System Main Menu, select Programs > ActiveSync Serial.

The default setting for ActiveSync on the CK30 is USB.

4Click Next in the Get Connected dialog box. ActiveSync detects a device on the USB or serial port and prompts you to set up a new partnership.

5 In the Set Up a Partnership dialog box, click Next.

6In the Select Number of Partnerships dialog box, select Yes, I want to synchronize with only this computer and then click Next.

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7In the Select Synchronization Settings dialog box, check the items you want to synchronize and click Next.

8 In the Setup Complete dialog box, click Finish.

When the partnership has been established, the following screen appears on your PC showing the device name of your CK30 and the Connected status.

The Microsoft ActiveSync Screen

An ActiveSync icon () also appears on the CK30 status bar indicating that it has established an ActiveSync partnership with your PC.

Note: If ActiveSync does not establish a partnership on the first try, the Get Connected dialog box appears on your PC with the message “Your device was not detected.” Make sure all of your cables are securely connected and click Next on the Get Connected dialog box until your device is detected.

Now that the partnership has been established, ActiveSync initiates all future connections. To connect to your PC using ActiveSync in the future, simply place a CK30 in the AD1 communications dock, connect the CK30 serially to your PC, or turn on the CK30.

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Using ActiveSync to Copy Files and Install Applications

You can use ActiveSync to copy files to the CK30 and to install applications. Use the following procedures to learn how to copy files and install applications on the CK30 using ActiveSync.

To install an application on the CK30 using ActiveSync

1Connect the CK30 to your PC using ActiveSync. For help, see the previous section, “Installing ActiveSync and Establishing a Partnership.”

2In the Microsoft ActiveSync screen, click Explore. Windows Explorer opens the Mobile Device window of your CK30.

3In Windows Explorer on your PC, browse to the file that you want to copy to your CK30.

4 Right-click the file and click Copy.

5Place the cursor in the SDMMC Disk or CK_FFS folder of your CK30, right-click, and click Paste.

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The file has now been copied to the CK30 and you can see it using the CK30 File Manager.

6Navigate to your application file and run it.

After your application is installed, you can run it from the Programs menu in the System Main Menu.

Installing Applications Using Your SD Card

If you have an SD card for your CK30, this is the best place for you to install applications.

To install applications using the SD card

1If you are using an SD card reader, remove the SD card from the CK30 and place it in the reader. For help, see “Using the SD Card” on page 25.

2Copy your application file to the SD card.

If you are using ActiveSync, an FTP server, or Wavelink Avalanche to copy the files to the SD card, place the application in the SDMMC Disk folder on the CK30.

3If you are using an SD card reader, insert the SD card back into the CK30.

4Navigate to the SDMMC Disk folder and run your application.

After your application is installed, you can run it from the Programs menu in the System Main Menu.

Installing Applications Using the FTP Server

The CK30 has a built-in FTP server that connects to a network through the 802.11b/g radio or Ethernet. You can use the server to transfer your application file to the CK30. Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the CK30.

This option is useful when you need to send files to a large number of CK30s.

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Installing Applications Using Wavelink Avalanche

You can use the Wavelink Avalanche™ device management system to install applications on all of your wireless CK30s. The CK30 ships with the Avalanche Enabler already loaded on it.

Each time the Avalanche Enabler is activated (typically on a warm boot), the CK30 attempts to connect to the Avalanche Agent. When the CK30 connects to the agent, the Agent determines whether an update is available and immediately starts the software upgrade, file transfer, or configuration update.

To use Avalanche to remotely manage the CK30

1Install software packages and updates for the CK30 using the Avalanche Administrative Console.

2Schedule the CK30 updates or manually initiate an update using the Avalanche Administrative Console.

For more information on using Wavelink Avalanche, contact your local Intermec representative or visit the Wavelink web site at www.wavelink.com.

Launching Your Application Automatically

To launch your application automatically on the CK30 every time you perform a warm or cold boot, make sure your CAB file places a shortcut to your application in the \Windows\StartUp folder.

Customizing How Applications Load on the CK30

If you have several processes that you need to have run in a specific order as the CK30 turns on, you can use the AutoRun system to customize the way applications load. For compatibility with other Intermec computers, you can place a copy of AutoRun.exe in the same folder as your AutoRun.dat file but it is not required.

To create and install the AutoRun.dat file on your CK30

1On the CK30, create a subfolder called 2577 on the SDMMC Disk or the CK_FFS folder.

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2 On your PC, open Notepad.

3Write commands for AutoRun.dat using these supported script commands:

Script Command

Description

EXEC

Launches a specified program and waits (up to 10

 

minutes) for it to complete.

 

 

CALL

Processes a specified file of commands and

 

returns. When you use the CALL command, the

 

execution of the current file pauses while a new

 

file that follows the same set of commands

 

executes. Once the new file completes executing,

 

AutoRun.exe continues processing the current

 

file.

CHAIN

Processes a specified file of commands and does

 

not return. This command allows you to call

 

another file that follows the same set of

 

commands and stop processing the current file.

 

 

RUN

Loads a specified program and executes it.

 

Specifies the show window attribute so that the

 

user interface is visible when the application

 

launches.

LOAD

Loads a specified program and executes it.

 

Specifies the hide window attribute so the user

 

interface is hidden initially.

 

 

4 Save this Notepad file as AutoRun.dat.

5Copy the AutoRun.dat file to the \2577 folder on your CK30.

During every boot, the system scans for AutoRun.dat in the \2577 folder on first the SDMMC Disk and then the CK_FFS folder. The CK30 executes the first AutoRun.dat file that it finds.

Here is a sample AutoRun.dat file that runs a dialer application, connects to a VPN, and establishes a TE 2000 session:

EXEC “\Program Files\My Dialer\Dialer.exe” 348-2600 EXEC “\Program Files\My VPN\Connect.exe” MyDomain RUN “\Program Files\TE2000\TE2000.exe” MyServer

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4Managing the CK30

Use this chapter to understand how to manage information on the CK30. In this chapter, you will find these sections:

Accessing the System Main Menu

Managing Files on the CK30

Managing Applications on the CK30

Setting or Changing the System Main Menu Password

Backing Up Your Files

Upgrading the Operating System

Chapter 4 — Managing the CK30

Accessing the System Main Menu

You need to access the System Main Menu to be able to use most of the tools for managing the CK30, such as File Manager and the Configuration Utility. You can set a password to protect access to the System Main Menu. For help setting the password, see “Setting or Changing the System Main Menu Password” on page 76.

To access the System Main Menu

1 From the CK30 start screen, press Cand then B.

2If you have set a password, enter it in the System Menu Access screen and press Enter.

The System Main Menu appears.

Note: If you have set a password to restrict access to the System Main Menu, an icon ( ) appears on the status bar indicating that you are using the password-protected area of the CK30.

To exit the System Main Menu

1If you are running a task that you do not want an unauthorized user to access, make sure you close it.

2 From the System Main Menu, press Esc.

3 When the Exit Main Menu screen appears, press Enter.

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Managing Files on the CK30

You use File Manager to manage files on the CK30. File Manager not only lets you view all of the folders and files located on your CK30, it also lets you:

Run an application.

Delete a file.

Copy a file.

View the properties of a file.

To open File Manager

From the System Main Menu, select File Manager. The File Manager screen appears.

Running an Application From File Manager

You can run an application in File Manager by selecting a file and using the Run command or by using the Command Line prompt.

To run an application using the Run command

1 Navigate to the folder containing the application file.

2Select the file by pressing the number before the file or by scrolling to it with the arrow keys and pressing Enter.

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The following dialog box appears:

3 Select Run and press Enter. Your application runs.

To run an application from the Command Line

1From any screen in the File Manager, press F3. The command line dialog box appears.

2Type the path to the application and press Enter. Your application runs.

Note: You can also include parameters following the application name.

Deleting a File With File Manager

You can use the File Manager to delete files from your CK30.

To delete a file

1 Navigate to the folder containing the file you want to delete.

2Select the file by pressing the number before the file or by scrolling to it and pressing Enter.

3 From the dialog box, select Delete and press Enter.

4When the screen asks for confirmation that you want to delete the file, press Enter.

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The file is deleted and you remain in the selected folder.

Copying a File With File Manager

You can use File Manager to make a copy of a file and place it in a different folder.

To copy a file

1 Navigate to the folder containing the file you want to copy.

2Select the file by pressing the number before the file or by scrolling to it and pressing Enter.

3From the dialog box, select Copy. The following dialog box appears.

4Type the path to the folder where you want to copy the file and press Enter.

Viewing the Properties of a File With File Manager

You can use the File Manager to view properties about a file including the name, size, dated created, and date accessed.

To view the properties of a file

1 Navigate to the folder containing the file you want to view.

2Select the file by pressing its associated number or by scrolling to it and pressing Enter.

3From the dialog box, select Properties and press Enter. A screen appears showing you the details of the file.

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For example, you should see something similar to this screen:

4 Press any key to return to the File Manager.

Managing Applications on the CK30

Task Manager provides information about applications running on the CK30. You do not need to use the System Main Menu to access Task Manager – you can access Task Manager at any time. If you have set a password to protect using the System Main Menu, you will not be able to close an application or view the properties of an application without logging in. Use Task Manager to perform these tasks:

View all applications currently running on the CK30.

Close an application.

Switch between applications.

View the properties of an application.

Viewing All Applications Currently Running on the CK30

If you want to close down an application while you are using a different application, or if you want to make sure that you have all applications closed before you close the System Main Menu, you can use the Task Manager to view all applications that are currently running on the CK30.

To view applications currently running on the CK30

• Press Alt and then Tab.

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The Task Manager dialog box appears with the active application or task selected.

Closing an Application

You can use the Task Manager to close an application at any time. You can close the application you are currently using or another application that is running in the background.

To close an application

1Select the application you want to close. A list box similar to the following appears.

2 Scroll to End Task and press Enter.

The application closes and you return to the System Main

Menu.

Switching Between Applications

You can use the Task Manager to switch between applications without having to close down your current application.

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To switch between applications

1 Select the application you want to switch to.

2 Select Switch To and press Enter.

The application you selected now appears on the screen.

Viewing the Properties of an Application

You can use the Task Manager to view two important properties of an application: the process ID and the file path to the application.

To view the properties of an application

1 Select the application you want to view.

2Select Properties and press Enter. The Task Properties dialog box appears.

3 Press Enter to close the Task Properties dialog box.

Setting or Changing the System Main Menu Password

When you initially start the CK30, there is no password to protect access to the System Main Menu. Anyone can view and use powerful tools such as the Configuration Utility, File Manager, and Diagnostics. You may want to set a password to restrict access to the System Main Menu.

Setting a password does not restrict access to the Task Manager. However, if you have set a password, users who have not logged in will not be able to close an application or view the properties of an application.

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To set a password

1 Press Cand then B. The System Main Menu appears.

2From the System Main Menu, select Main Menu Password. The Set Menu Password dialog box appears.

3 Press Tab to move to the New Password field.

4Type your new password, and then press Tab to move to the

Retype New field.

5 Type your new password in again.

6Press Enter. The screen displays a message reading “Password successfully changed.”

7Press Enter to clear the screen and return to the System Main Menu.

To change your password

1 Press Cand then B.

2 In the Password field, type your password and press Enter.

3From the System Main Menu, select Main Menu Password. The Set Main Menu dialog box appears.

4Type your existing password in the Old Password field and press Tab.

5Type your new password in the New Password field and then press Tab.

6 Type your new password again in the Retype New field.

7Press Enter. The screen displays a message reading “Password successfully changed.”

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8Press Enter to clear the screen and return to the System Main Menu.

To remove password protection 1 Press Cand then B.

2 In the Password field, type your password and press Enter.

3From the System Main Menu, select Main Menu Password. The Set Main Menu dialog box appears.

4Type your existing password in the Old Password field and press Tab.

5 Leave the New Password field blank and then press Tab.

6Leave the Retype New field blank and press Enter. The screen displays a message reading “Password successfully changed.”

7Press Enter to clear the screen and return to the System Main Menu.

Backing Up Your Files

The CK30 makes it easy for you to make a backup copy of all files you have installed or modified on the computer that are not already located in the SDMMC Disk or CK_FFS folders. When you make a backup copy of the file system, the CK30 saves the file system to a folder called Persistent Copy. This folder and all of the files and subfolders it contains, are automatically restored when the CK30 cold boots.

You should back up your files any time you want to make permanent changes to the files in the Persistent Copy folder. You also need to back up the files when you want to permanently delete a file. When you install a CAB file, the CK30 automatically performs this backup process.

To back up your files

1 Press Cand then B. The System Main Menu appears.

2From the System Main Menu, go to Configuration Utility > CK30 Settings > File Backup.

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3Select Backup Files Location and choose the location where you want your files to be backed up.

4 Press Enter to save your selection.

5Select Backup the File System.

A copy of all your files is saved to the \Persistent Copy folder in your desired location.

6 Press Esc until you exit the menu system.

Upgrading the Operating System

When you upgrade the operating system, you erase the current configuration and replace it with the new default configuration. You will need to set the network communications parameters on the wireless CK30 to reestablish communications with other devices in the wireless network. You may also need to reset the Ethernet parameters to communicate with other devices in your wired network.

To upgrade the operating system, you need:

A Secure Digital (SD) card

An SD card reader (optional)

The latest operating system upgrade ZIP file available from the Intermec web site at www.intermec.com.

You can use any file transfer method (ActiveSync, FTP server, and so on) to copy the ZIP file to your SD card. Intermec recommends using an SD card reader.

Note: If you are using an SD card reader to copy files to your SD card, see “Using the SD Card” on page 25 for information on how to remove and insert the SD card.

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To upgrade the operating system

1Download the latest operating system upgrade ZIP file from the Intermec web site to your desktop PC.

2 Unzip the files on your desktop PC.

3If you are using an SD card reader, remove the SD card from the CK30 and place it in the reader.

4 Copy all of the files to your SD card.

If you are using ActiveSync, an FTP server, or Wavelink Avalanche to copy the files to your CK30, place the files in the SDMMC Disk folder.

5If you are using an SD card reader, insert the SD card into the CK30.

6Perform a cold boot on the CK30. For help, see “Cold Booting the CK30” on page 103.

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5Running Diagnostics

Use the diagnostics on the CK30 to help analyze software and firmware problems, fix application problems, and view system information.

Diagnostic Test

Page Number

Battery Information

83

 

 

Bluetooth Console

84

Bootcode Version

85

 

 

Contrast Test

85

Display Test

86

 

 

Hardware Configuration Table

86

Installed Fonts

87

 

 

Intermec Value Add Information

88

Keypad Test

88

 

 

LED Test

89

Memory Information

89

 

 

Network Connection Test

89

Network Interface Information

90

 

 

Operating System Version

91

Ping Utility

91

 

 

PSC Utility

92

Radio SSI Utility

92

 

 

Read CPU Registers

93

Sound Test

93

 

 

Chapter 5 — Running Diagnostics

Using Diagnostics on the CK30

You can access the System Main Menu and select Diagnostics at any time while running an application. The Diagnostics menu contains these options:

Hardware Diagnostics

Software Diagnostics

System Diagnostics

Use the Hardware Diagnostics menu to run tests on the CK30 or view system information. For example, you can run an LED test to determine if your CK30 lights are working correctly or you can view how much of a charge you have left in your main battery.

Use the Software Diagnostics menu to view the version of your operating system, the bootcode version, and Intermec Value Add (IVA) information.

Use the System Diagnostics menu to help analyze network, system, or applications problems on the CK30. For example, you can run diagnostics to check the network communications.

To open the diagnostics menu 1 Press Cand then B.

2If you have set a password, enter it in the System Menu Access screen and press Enter. The System Main Menu appears.

3 Select Diagnostics.

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4 Choose the diagnostics menu you want to use.

To close the Diagnostics menu

1 Press Esc until you return to the System Main Menu.

2 From the System Main Menu, press Esc.

3 When the Exit Main Menu screen appears, press Enter.

When you exit the System Main Menu, the CK30 resumes the application you were running when you opened the diagnostics menu.

Understanding the Diagnostics Screens

This section lists all of the diagnostics screens in alphabetical order. You will see the following information for each diagnostics screen:

Description, purpose, and definition

Location of diagnostic in the System Main Menu

A sample diagnostics screen

Battery Information

Use this diagnostic to view information on the CK30’s main battery, backup battery, and AC power status.

The Main Battery section displays the percentage of battery power remaining in the battery. You can continue using the battery until the CK30 indicates that the battery is low: the battery light turns on and the low battery icon ( ) appears on the status bar.

The Backup Battery section indicates the percentage of battery power remaining in the backup battery. The main battery charges the backup battery.

You can also use this screen to see the current volts and charging status.

From the System Main Menu:

• Go to Diagnostics > Hardware Diagnostics > Battery Info

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Sample Screen

Bluetooth Console

The Bluetooth Console is a tool that helps to debug the

Bluetooth driver.

You can use the Bluetooth console to perform several Bluetooth diagnostics, such as deciding whether Bluetooth hardware was recognized and initialized correctly, setting a PIN, and establishing an L2CAP connection between two Bluetooth devices. For more information on using the Bluetooth Console (or BDTC), visit the Microsoft web site.

From the System Main Menu:

Go to Diagnostics > System Diagnostics > Bluetooth

Console

Sample Screen

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Bootcode Version

The Bootcode Version diagnostic displays the version of boot code loaded on your CK30.

From the System Main Menu:

Go to Diagnostics > Software Diagnostics > Bootcode

Version

Sample Screen

Contrast Test

Use the Contrast Test to make sure the different contrast settings are working correctly on your CK30. The test will run through all of the settings and return you to your original setting.

When you start the contrast test, the screen gradually gets darker until it is almost black and then it goes to the lightest setting which is almost white. The contrast test should take you through eight different levels of contrast. If your CK30 does not step through multiple levels of contrast, you may have a problem with your display. For help, contact your local Intermec representative.

From the System Main Menu:

Go to Diagnostics > Hardware Diagnostics > Contrast

Test

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Sample Screen

Display Test

Use the Display Test to make sure that every pixel on the CK30 screen is working correctly. For example, you may want to test the screen if you do not see complete characters on the screen. The Display Test turns all pixels on, displays horizontal stripes, displays vertical stripes, and then turns all pixels off.

From the System Main Menu:

• Go to Diagnostics > Hardware Diagnostics > Display Test

Sample Screen

Hardware Configuration Table

Use the HW Config Table to view important information about your CK30 such as the serial number, configuration number, model, software options, and the scanner type.

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You can use this information to tell the Intermec representative information on the hardware and software that were installed at the Intermec factory.

From the System Main Menu:

Go to Diagnostics > Hardware Diagnostics > HW Config

Table

Sample Screen

Installed Fonts

Use this screen to view all of the fonts installed on your CK30.

From the System Main Menu

Go to Diagnostics > Software Diagnostics > Installed

Fonts

Sample Screen

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Intermec Value Add Information

Use this screen to see the versions of Intermec Value Add (IVA) products on your CK30.

From the System Main Menu:

• Go to Diagnostics > Software Diagnostics > IVA Info

Sample Screen

Keypad Test

A developer can use the Keypad Test to quickly find the hex value for any key on the keypad. You can also test to make sure the keypad is operating correctly.

From the System Main Menu:

• Go to Diagnostics > Hardware Diagnostics > Keypad Test

Sample Screen

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