Interlogix 60-777-01 User Manual

GE Security

g

www.gesecurity.com

Part Numbers:
600-1021-95R
600-1022-95R
600-1040
600-1042

466-2182 Rev. C
September 2005

Concord 4 Series Security Systems

Installation Instructions

Notices

FCC Part 15 Information to the User

Changes or modifications not expressly approved by GE Security can void the user ’s authority to operate the equipment.

FCC Part 15 Class B

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the affected equipment and the panel receiver to separate outlets, on different branch circuits.

• Consult the dealer or an experienced radio/TV technician for help.

ACTA Part 68

This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. Located on this equipment is a label that contains, among
other information, the registration number and the ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the
telephone company.

Registration No. US:B4ZAL01B60095R

The REN is used to determine the maximum number of devices that may be connected to your telephone line. Excessive RENs on a telephone line may result in
devices not ringing in response to an incoming call. In most areas, the sum of all device RENs should not exceed five (5.0). To be certain of the number of
devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the
REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal
point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and require­ments as adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compliant modular
jack that is also compliant. See the Installation Instructions for details.

Alarm dialing equipment must be able to seize the telephone line and place a call in an emergency situation. It must be able to do this even if other equipment
(telephone, answering system, computer modem, etc.) already has the telephone line in use. To do so, alarm dialing equipment must be connected to a properly
installed RJ31X jack that is electrically in series and ahead of all other equipment attached to the same telephone line. Proper installation is depicted in the fol­lowing diagram. If you have any questions concerning these instructions, consult your local telephone company or a qualified installer about installing an RJ31X
jack and alarm dialing equipment for you.

C u s t o m e r P r e m i s e s E q u i p m e n t a n d W i r i n g

N e t w o r k
S e r v i c e
P r o v i d e r ' s
F a c i l i t i e s

R J 3 1 X

J a c k

R J - 1 1 J a c k

U n u s e d

A l a r m D i a l i n g
E q u i p m e n t

C o m p u t e r

T e l e p h o n e
L i n e

N e t w o r k
D e m a r c a t i o n
P o i n t

If this equipment causes harm to the telephone network, the telephone company may temporarily disconnect your service. If possible, you will be notified in
advance. When advance notice is not practical, you will be notified as soon as possible. You will also be advised of your right

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. You will be
given advance notice in order to maintain uninterrupted service.

If you experience trouble with this equipment, please contact the company that installed the equipment for service and/or repair information. The telephone com­pany may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning.

This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs

Patent Information

This product and the use of this product may be covered by one or more of the following patents: 5,805,063, 5,872,512 5,942,981, 5,686,896, 5,686,885,
4,855,713. Except expressly provided herein, the purchase of this product shall not constitute a license or otherwise provide a right to practice a method covered
by any of the identified patents. GE Security hereby grants the purchaser of this product a limited, non-exclusive license to practice the methods patented in the
identified patents solely with products manufactured, sold or licensed by GE Security. This license grant does not extend to the use of unlicensed, third party
products with this product.

GE Security

g

1275 Red Fox Road, Arden Hills, MN 55112
Technical Support: 800-777-2624

©2003 GE Security. Concord is a trademark of GE Security. SuperBus is a registered trademark of GE Security. All other trademarks are prop­erties of their owners. All rights reserved.

T e l e p h o n e

A n s w e r i n g
S y s t e m

F a x M a c

h i n e

T e l e p h o n e

T e l e p h o n e

U n u s e d
R J - 1 1 J a c k

to file a complaint with the FCC.

Contents

About This Manual 1

Special Installation Requirements .............................................................................................1

Planning the Installation 4

Standard Panel ...........................................................................................................................4

SuperBus 2000 Touchpads .........................................................................................................5

SuperBus 2000 RF Transceiver .................................................................................................5

SuperBus 2000 RF Receiver ......................................................................................................5

Power Line Carrier Transformer ................................................................................................5

SuperBus 2000 Voice Only Module ..........................................................................................5

SuperBus 2000 Phone Interface/Voice Module .........................................................................5

SnapCards ..................................................................................................................................6

SuperBus 2000 8Z Input Module (HIM) ...................................................................................6

SuperBus 2000 4-Relay Output Module (HOM) .......................................................................6

Interrogator 200 Audio Verification Module .............................................................................6

SuperBus 2000 Cellular Backup Module ..................................................................................6

SuperBus 2000 Energy Saver Module (ESM) ...........................................................................6

SuperBus 2000 Automation Module .........................................................................................6

SuperBus 2000 Wireless Gateway-Ready Kit ...........................................................................6

SuperBus 2000 2 Amp Power Supply .......................................................................................6

About the User’s Guide ......................................................................................................1

UL Listed Installations ...........................................................................................................1

Basic System .......................................................................................................................1

Household Burglary Alarm System Unit (UL 1023) ..........................................................1

Household Fire Warning System (UL 985) ........................................................................2

UL 1023 & 985 24-Hour Backup .......................................................................................2

SIA System Requirements .....................................................................................................2

SIA Setting Requirements ..................................................................................................2

Commercial Burglary Alarm System Unit (Grade B UL 1610) .........................................3

UL 1610 24-Hour Backup ..................................................................................................3

UL 1635 Digital Alarm Communicator System .................................................................3

Central Station Reporting .......................................................................................................4

UL Canada Listed Installations ..............................................................................................4

Canadian Standards CSA Certified Accessories ................................................................4

Residential Burglary Alarm System Unit (ULC Subject C1023-1974) .............................4

Residential Fire Warning System Control Unit (ULC-S545-M89) ....................................4

California State Fire Marshall Listed Installations ................................................................4

Installing the System 6

Determine the Panel Location ....................................................................................................7

Total System Power and Wire Length Guidelines .....................................................................7

Mounting the Panel ....................................................................................................................9

Identify Panel Components 10

Installing Antenna Shrouds ......................................................................................................10

Connecting the Panel to Earth Ground ....................................................................................11

Installing Optional SnapCards .................................................................................................11

Connecting Detection Devices to Panel Zone Inputs .............................................................. 11

Connecting Speakers ................................................................................................................13

Installation Instructions

Power ..................................................................................................................................7

Wire Length ........................................................................................................................7

Connecting Intrusion Detection Devices ..............................................................................11

Connecting 2-Wire Smoke Detectors ...................................................................................12

Connecting 4-Wire Smoke Detectors ...................................................................................13

15-Watt Speaker (13-060) ....................................................................................................13

Hardwire Interior Speaker (60-528) .....................................................................................14

iii

Connecting Exterior/Interior Piezo Sirens ............................................................................... 14

Output 1 ............................................................................................................................... 14

Piezo Dynamic Exterior Siren (13-950) ........................................................................... 14

Output 2 ............................................................................................................................... 15

Hardwire Interior Siren (13-949) ..................................................................................... 15

Connecting an Interrogator 200 Audio Verification Module (60-677) ................................... 15

Connecting SuperBus 2000 Touchpads ................................................................................... 16

Installing SuperBus 2000 Modules ......................................................................................... 16

Mounting Modules Inside the Panel Enclosure ................................................................... 16

SuperBus 2000 2 Amp Power Supply (600-1019) .............................................................. 17

SuperBus 2000 Transceiver Module (600-1025-01-95R) and SuperBus 2000 RF Receiver

Module (60-764-95R-01) ..................................................................................................... 17

SuperBus 2000 Voice Only Module .................................................................................... 17

SuperBus 2000 Phone Interface/Voice Module (60-777-01) ............................................... 18

Wiring for Status Voice Messages Only ........................................................................... 18

Wiring for Status and Alarm Messages ............................................................................19

SuperBus 2000 Energy Saver Module (60-620-01) ............................................................. 19

SuperBus 2000 8Z Input Module (60-774) .......................................................................... 19

SuperBus 2000 4-Relay Output Module (60-770) ............................................................... 19

SuperBus 2000 Cellular Backup Module ................................................................................ 20

SuperBus 2000 Automation Module (60-783-02) ................................................................... 21

SuperBus 2000 Wireless Gateway-Ready Kit (600-1010) ...................................................... 21

Installing an RJ-31X Phone Jack (13-081) .............................................................................. 21

Connecting the Phone Line to the Panel with a DB-8 Cord .................................................... 22

Connecting the AC Power Transformer .................................................................................. 22

Powering Up the Panel ............................................................................................................ 23

Programming the Panel 23

Entering Program Mode ..........................................................................................................23

Touchpad Button Programming Functions .............................................................................. 24

Moving Through Program Mode Tiers and Menus ................................................................. 24

Programming Tier 1 Menu Items ............................................................................................ 25

Demo Kit Mode (System Programming) ......................................................................... 25

Partition 1 Copy (System Programming) ......................................................................... 25

Clear Memory (System Programming) ............................................................................ 26

Programming Tier 2 Menu Items ............................................................................................ 26

Using Shortcut Numbers ...................................................................................................... 26

Security Menu ...................................................................................................................... 26

Partition Security (0004) ......................................................................................................27

Multi-Partition Arm/Disarm (0005) ..................................................................................... 28

Keychain TP PTN (0006) .................................................................................................... 29

Exit Extension (0013 - 0063) ............................................................................................... 30

Duress Code (0016 - 0066) .................................................................................................. 31

Phones Menu 31

Phone Options Menu ........................................................................................................... 35

Dialer Abort Delay (02006) ................................................................................................. 36

Cancel Message (02007) ...................................................................................................... 37

Call Wait Cancel (02009) ..................................................................................................... 37

Timers Menu ........................................................................................................................ 39

Entry Delay (0310 - 0360) ................................................................................................... 41

Exit Delay (0311 - 0361) ..................................................................................................... 41

Extended Delay (0312 - 0362) ............................................................................................. 41

Light Control Menu .............................................................................................................42

Touchpad Options Menu ...................................................................................................... 43

Reporting Menu ................................................................................................................... 44

Swinger Limit (06015) ......................................................................................................... 47

Alarm Verify (06108 - 06608) ............................................................................................. 49

iv Installation Instructions

Siren Options Menu .............................................................................................................50

Sensors Menu .......................................................................................................................51

Audio Verification Menu ......................................................................................................54

Accessory Modules Menu ....................................................................................................56

Onboard Options Menu ........................................................................................................59

Smoke Verify (1100) ............................................................................................................60

Macro Keys Menu ................................................................................................................61

Exiting Programming Mode ....................................................................................................62

Entering Quick Programming Mode ........................................................................................62

Entering User Programming Mode ..........................................................................................62

Time and Date Menu ............................................................................................................63

User Codes Menu .................................................................................................................63

Options Menu .......................................................................................................................65

Set Up Schedules Menu .......................................................................................................66

Attach Schedules to Events Menu ........................................................................................67

Energy Saver Menu ..........................................................................................................69

Attach Lights to Sensors Menu ............................................................................................69

System Version Menu ...........................................................................................................70

Downloader Programming .......................................................................................................70

Enterprise Downloader Programming ..................................................................................70

Testing the System 70

Basic System Commands .........................................................................................................71

Testing Zones/Sensors .............................................................................................................71

If a Wireless Sensor Does Not Test ......................................................................................72

Testing Phone Communication ................................................................................................72

Testing Central Station/Pager Communication ........................................................................72

Testing Outputs and Sirens ......................................................................................................73

Testing Light Control ...............................................................................................................74

Testing the Energy Saver Module (ESM) ................................................................................74

Changing Fixed Display LCD Touchpad Chime and

Trouble Beep Tones .................................................................................................................74

Adjusting Touchpad Display Contrast .....................................................................................74

Testing Audio Verification Module (AVM) Communication ..................................................74

Testing Cellular Backup Communication ................................................................................75

Troubleshooting 76

Appendix A: System Planning Worksheets 82

Appendix B: Reference Tables 90

Cross-Zoning ...........................................................................................................................91

Notes for Table B8: Response Numbers ...........................................................................98

Appendix C: Settings 99

Appendix D: Software Release Notes 106

Specifications 106

System Wiring Notes 107

v Installation Instructions

About This Manual

This manual provides information for planning, installing, programming, and testing this security
system. When necessary, this manual refers you to other documentation included with compati­ble peripherals.

Planning sheets are included for you to record hardware layout and software programming set­tings.

About the User’s Guide

The User’s Guide (466-2183) contains user worksheets that should be filled out during the instal-
lation and programming of the system. For multi-partition systems, a User’s Manual for each
partition is suggested.

Special Installation Requirements

This security system can be used as a fire warning system, an intrusion alarm system, an emer­gency notification system, or any combination of the three.

Some installations may require configurations dictated by city/state codes, insurance, or Under­writer’s Laboratories (UL). This section describes the various component and configuration list­ings.

UL Listed Installations

This section describes the requirements for UL Listed installations.

Basic System

• Control Panel (600-1021-95R Concord 4 RF, 600-1022-95R Concord Express V4, 600-1040
Concord Commercial V4, or 600-1042 Concord 4 Hybrid)

• Standard Class II 16.5 VAC, 40 VA power transformer 22-145 (order #600-1023) or 22­145-CN (order #600-1023-CN), or Power Line Carrier Class II 16.5 VAC, 40 VA power
transformer 22-149 (order #600-1024) or 22-149-CN (order #600-1024-CN). These trans­formers must be ordered separately from GE Security.

• Backup Battery 12V 4.5 Ah (60-681) or 12V 7 AH (60-680)

•SuperBus
ATP1000 (60-983) ATP2100 (60-985), ATP 2600 (60-984), 2x20 LCD Touchpad (60-803),
or 2x20 VFD Touchpad (60-804)

• Interior Speaker Siren (60-528), Hardwire Interior Siren (13-949), or Speaker Siren (13-060)

Basic system may also include a SuperBus 2000 RF Receiver (60-764-95R-01) or a SuperBus
Transceiver (600-1025-01-95R).

®

2000 Fixed Display Touchpad (60-820), 2x16 LCD Touchpad (60-746-01),

Household Burglary Alarm System Unit (UL 1023)

Basic system, plus:

• Hardwire Magnetic Contact (13-068 or 13-071) or Wireless Learn Mode Door/Window Sen­sor (60-362)

• Immediate Beeps set to on

• UL 98 Options set to on

• Receiver Failure set to on (if wireless devices are used)

• Siren Verify set to on

• Exit Delay set to 60 seconds

• Quick Exit set to off

• Siren Timeout set to 4 minutes or more

• Entry Delay set to 45 seconds or less

• RF TX Timeout set to 24 hours (if system includes a built in receiver or SuperBus 2000 RF
Receiver or SuperBus 2000 RF Transceiver and wireless burglary sensors)

• Extended Delay set to off

• Sleep Time set to off

• Two Trip Error set to off

• Alarm Verify set to off

• Disable Trouble Beeps set to off

1

Concord 4 Series Systems

Note

UL requirements take prior­ity over SIA requirements.

Household Fire Warning System (UL 985)

Basic system, plus:

• Hardwire Smoke Detector: System Sensor models 2400 or 2400TH learned into sensor group
26 or Sentrol (ESL) models 429AT, 521B or 521BXT learned into sensor group 26

• Wireless Smoke Sensor 60-506-319.5 or 60-848-02-95 learned into sensor group 26

• Immediate Beeps set to on

• UL 98 Options set to on

• Receiver Failure set to on (if wireless devices are used)

• Siren Verify set to on

• RF TX Timeout set to 4 hours (if system includes a built in receiver or SuperBus 2000 RF
Transceiver and wireless smoke sensors)

• Sleep Time set to off

• Siren Timeout set to 4 minutes or more

• Two Trip Error set to off

• Disable Trouble Beeps set to off

UL 1023 & 985 24-Hour Backup

For 24-hour backup, the total current draw for all connected devices is limited to 90 mA (during
normal standby conditions) using a 4.5 Ah battery, or 190 mA (during normal standby condi­tions) using a 7.0 Ah battery.

SIA System Requirements

SIA system requirements are the same as those described for a UL Listed Basic System on page
1, plus:

• If multiple annunciation is required, use additional touchpads. Model numbers 60-746-01,
60-803, 60-804, 60-820, 60-983, 60-984, 60-985.

SIA Setting Requirements

The following table describes programming requirements to meet ANSI-SIA CP-01.

Shortcut # Function Programming

Page

Reference

0013 - 0063 Exit Extension 29 70 On On

0016 - 0066 Duress Code 30 70 Disabled Disabled

02006 Dialer Abort Delay 35 70 30 Sec. 15-45 sec.

02007 Cancel Message 36 70 On On

02009 Call Wait Cancel 36 70 Disabled On if reporting to central station and

0310 - 0360 Entry Delay 40 70 30 sec. 30-240 sec.

0311 - 0361 Exit Delay 40 70 60 sec. 45-184 sec.

06015 Swinger Limit 46 70 1 1

1100 Smoke Verify 58 70 Off On if smoke alarms are programmed

N/A Cross Zoning 91 70 Disabled Enabled for zones with a high

Testing

Page

Reference

Default
Setting

Required Setting

customer has call waiting service

into system

probability of false alarms

Concord 4 Series Systems 2

The following table describes non-programmable (hard coded) system operation as required to
meet ANSI-SIA CP-01 and is provided only for your reference.

Function Operation

SIA False Alarm Enabled

Auto Stay Arming Enabled

Disarm During Entry Delay Enter Code Only (or 1 + CODE)

Cancel Alarm Enter Code Only (or 1 + CODE)

Abort Annunciation Enabled

Entry/Exit Progress Annunciation Enabled

Note

Silent arming feature may be used to supress arming level and exit beeps for the current arming period
only. Refer to user guide for more information on silent arming.

Commercial Burglary Alarm System Unit (Grade B UL 1610)

Basic system using Control Panel 600-1040, SuperBus 2000 RF Transceiver Module (600-1025­01-95R), plus:

• Hardwire Magnetic Contact (13-068 or 13-071) or Wireless Learn Mode Door/Window
Sensor (60-499)

• SAW PIR Sensor (60-639-95R), Crystal PIR Sensor (60-703-95R), or DS924i PIR Sensor
(60-511-01-95)

• UL Grade A Bell/Housing such as Ademco #AB12M or equivalent

• Immediate Beeps set to on

• UL 98 Options set to on

• Receiver Failure set to on (if wireless devices are used)

• RF TX Timeout set to 4 hours

• 24-Hour Tamper set to on

• System Tamper set to on

• Auto Phone Test set to on

• Phone Test Freq. set to 1

• Next Phone Test set to 1

• Siren Verify set to on

• AC Failure set to on

• Exit Delay set to 120 seconds or less

• Quick Exit set to off

• Two Trip Error set to off

• Alarm Verify set to off

• Disable Trouble Beeps set to off

• Phone Number must be programmed

• High Level Rpts set to on

• Low Level Rpts set to on

• Comm. Failure set to on

• Extended Delay set to off

• Sleep Time set to off

• Siren Timeout set to 4 minutes or more

Note

For UL 1635 installations,
Entry Delay plus Dialer
Abort Delay must not
exceed 60 seconds.

3

UL 1610 24-Hour Backup

• Same as UL 1023 & 985

UL 1635 Digital Alarm Communicator System

Same as UL 1023, 985 & 1610 plus:

• AC Failure set to on

• Phone Number must be programmed

• Low CPU Battery set to on

• Next Phone Test set to 1

Concord 4 Series Systems

Note

The installer must verify the
compatibility between this
panel and the central station
receiver(s) being used.

Note

For 24-hour backup, exter­nal power drain is limited to
90 mA (during normal
standby condition) using a

4.5 Ah battery, or 190 mA
continuous using a 7.0 Ah
battery.

• Phone Test Freq. set to 1

• High Level Rpts set to on

• Low Level Rpts set to on

• Comm. Failure set to on

• RF Tx Timeout set to 4 hours

Central Station Reporting

The panel has been tested with the following central station receivers using SIA and Contact ID
reporting formats:

• CS-5000 Central Station Receiver

• Sur-Gard Central Station Receiver with models SG-DRL2A and SG-CPM2

• Osborne Hoffman Central Station Receiver

UL Canada Listed Installations

This section describes the requirements for CUL (UL Canada) Listed installations.

Canadian Standards CSA Certified Accessories

Residential Burglary Alarm System Unit (ULC Subject C1023-1974)

Basic system as described for “UL 1023 Listed Installations” plus:

• Hardwire Magnetic Contact (13-068 or 13-071) or Wireless Learn Mode Door/Window Sen­sor (60-362)

• Siren Timeout set to 5 minutes or more

Residential Fire Warning System Control Unit (ULC-S545-M89)

Basic system as described for “UL 985 Listed Installations” plus:

• Hardwire Smoke Detector: System Sensor models 2400 or 2400TH learned into Sensor
Group 26, or Sentrol (ESL) models 429AT, 521B, or 521BXT learned into sensor group 26

• Wireless Smoke Sensor 60-506-319.5 or 60-848-02-95 learned into sensor group 26

• Immediate Trouble Beeps set to on

• RF TX Timeout set to 4 hours (if system includes SuperBus 2000 RF Transceiver and wire­less smoke sensors)

• Siren timeout set to 5 minutes or more.

California State Fire Marshall Listed Installations

Same as Household Fire Warning System (UL 985), plus:

• SMOKE VERIFY must be set to off

Planning the Installation

This section describes system capabilities to help you get familiar with the system. “Appendix
A” provides planning sheets with tables that let you record the hardware and programming con­figuration of the system. Fill in all necessary information ahead of time to help prepare for sys­tem installation.

The panels have the following capabilities:

Capabilities Concord Express V4

Zones 32 96

Partitions 1 6

Bus Devices 16 16

User Codes 16 230

Concord 4/Concord

Commercial V4

Standard Panel

The following describe the basic panel (out-of-box) hardware capabilities.

• Power: Input for an AC step-down, plug-in style transformer.

• Auxiliary Power Output: Output that supplies 9 to 14 VDC with up to 1 amp for bus
devices and hardwired detectors, such as smoke and motion detectors.

Concord 4 Series Systems 4

• Bus A and B: Input and output that provides communication between bus devices and the
panel.

• Siren Driver: Output that can drive an 8-ohm load and provides intrusion and fire alarm
sounds for partition 1. 6 watts max.

• 2 Onboard Outputs: Can be used to activate other signalling devices based on system
events.

-Out 1 is a 9 to 14 VDC source output, limited to 1.0 amp max.

-Out 2 is an open-collector output, rated up to 14 VDC, 300mA max.

• Microphone Input: Input used for 2-way audio when used in conjunction with the Interro­gator 200 Audio Verification Module.

• 8 Supervised Hardwire Zones: Inputs for various hardwired detectors. Zone 8 can be set
up in programming to accept 2-wire smoke detectors. It sources 9 to 14 VDC, 90mA max.

• Built-In RF Receiver: Allows use of up to 96 or 32 319.5 MHz. crystal and/or SAW Learn
Mode wireless sensors and touchpads.

• Phone Line Connection: Allows panel to communicate with central monitoring station and/
or pagers.

Note

The total current sourced from all terminals cannot exceed 1 amp.

SuperBus 2000 Touchpads

The following touchpads can be used for installer/user programming and system operation.

• SuperBus 2000 2x16 LCD Touchpad

• SuperBus 2000 2x20 LCD Touchpad

• SuperBus 2000 2x20 VFD Touchpad

• SuperBus 2000 ATP 1000 Touchpad

• SuperBus 2000 ATP 2100 Touchpad

• SuperBus 2000 ATP 2600 Touchpad

• SuperBus 2000 GTS 50

The following touchpads can be used only for installer quick programming, system operation and
user programming.

• SuperBus 2000 Fixed Display Touchpad

SuperBus 2000 RF Transceiver

The transceiver can be used to receive signals from sensors and touchpad that may be on the
fringe of panel reception. The transceiver is compatible with all 319.5 MHz. crystal and SAW
Learn Mode wireless sensors and touchpads.

SuperBus 2000 RF Receiver

The receiver can be used to receive signals from sensors and touchpad that may be on the fringe
of panel reception. The receiver is compatible with all 319.5 MHz. crystal and SAW Learn Mode
wireless sensors and touchpads.

Note

If installing this module, the Antenna Tamper feature must be turned off.

Power Line Carrier Transformer

Using this transformer allows the use of X10 Powerhouse Lamp Modules for light control and
light activation during alarms.

SuperBus 2000 Voice Only Module

This module provides an output for a speaker that sounds system status and alarm voice mes­sages.

SuperBus 2000 Phone Interface/Voice Module

This module allows system access and control using touch-tone telephones, on- or off-site. The
module includes an output for a speaker that sounds system status and alarm voice messages.

5

Concord 4 Series Systems

SnapCards

The following SnapCards expand the system as described:

• 8Z Input SnapCard: Provides eight additional hardwire zone inputs, of which two are ded­icated for using two wire smoke detectors.

• 4 Output SnapCard: Provides four form C relay outputs that can be set up to activate other
signalling devices, based on system events, schedules, or direct control.

• 4Z Input/2 Output Combo SnapCard: Provides three hardwire zone inputs, one two wire
smoke detector loop, and two outputs that can be set up to activate other signalling devices,
based on system events, schedules, or direct control.

SuperBus 2000 8Z Input Module (HIM)

Provides eight additional hardwire zone inputs.

SuperBus 2000 4-Relay Output Module (HOM)

Provides four form C relay outputs that can be set up to activate other signalling devices, based
on system events.

Interrogator 200 Audio Verification Module

Adding this module allows central station operators to listen-in and talk to occupants on the pre­mises to verify the emergency when an alarm report is received.

SuperBus 2000 Cellular Backup Module

Provides central station communication (cellular transmission) as a backup to regular phone
line(s).

Installing the System

SuperBus 2000 Energy Saver Module (ESM)

Provides a money-saving and convenient way to monitor and control temperatures. The ESM
uses low- and high-temperature limits to save energy by overriding the existing HVAC thermo­stat.

SuperBus 2000 Automation Module

Provides a connection to a compatible home automation device.

SuperBus 2000 Wireless Gateway-Ready Kit

Allows users to control and monitor the status of their system from the alarm.com internet web­site. Adding a modem to the module provides the link to a wireless 2-way paging network for
website access.

SuperBus 2000 2 Amp Power Supply

Provides an additional 12 VDC, 2 amps for powering system devices and is supervised via the
panel data bus.

This section describes how to install the system control panel. Before starting the installation,
plan your system layout and programming using the worksheets provided in Appendix A.

Installing the system consists of the following:

• Determining the Panel Location

• Determining Total System Power and Wire Length Guidelines

• Mounting the Panel

• Identifying Panel Main Components

• Installing Optional SnapCards

• Connecting Detection Devices to Panel Zone Inputs

• Connecting Speakers

• Connecting Piezo Sirens

• Connecting an Interrogator 200 Audio Verification Module

• Connecting Alphanumeric and Fixed Display Touchpads

Concord 4 Series Systems 6

• Installing SuperBus 2000 Modules

• Installing an RJ-31X Phone Jack

• Connecting the Phone Line to the Panel with a DB-8 Cord

• Connecting the AC Power Transformer

• Powering Up the Panel

Note

(A) Class 2, Class 3, and
power-limited fire alarm cir­cuits must be installed using
FPL, FPLR, FPLP, or substi­tute cable permitted by the
National Electrical Code
ANSI/NFPA 70. Wire that
extends beyond the cable
jacket must be separated
from all other conductors by
a minimum of 1/4-inch or by
a nonconductive barrier.

OR

(B) Class 2, Class 3, and
power-limited fire alarm cir­cuit conductors must be
installed as Class 1 or higher
circuits.

Determine the Panel Location

Before permanently mounting the panel, determine panel location using the following guidelines:

• Centrally locate the panel with relation to detection devices whenever possible, to help
reduce wire run lengths and labor.

• Locate the panel where the temperature will not exceed 120°F (49°C) or fall below 32°F
(0°C).

• Avoid running wires parallel with electrical wiring or fixtures such as fluorescent lighting, to
prevent wire runs from picking up electrical noise.

• Mount the panel at a comfortable working height (about 45 to 55 inches from the floor to the
bottom of the panel, as shown in Figure 1).

Phone Jack and
Optional Module

Mounting Area

2 3 "

1 4 "

Antenna

Area

1 9 . 2 5 "

1 2 "

9 "

P A N E L

Allow at least 24” in
front of the panel to open

4 5 - 5 5 "

cabinet door and access
panel components.

FLOOR

Figure 1. Determining Panel Location

• Leave space to the left and right of the panel for wiring, phone jack, and mounting optional
modules.

• Allow at least 9 inches above the panel cabinet for antennas.

• Allow at least 24 inches in front of the panel to open the panel door.

Total System Power and Wire Length Guidelines

Power

The panel can supply up to 1 amp (1,000 mA) in full load alarm condition for system devices
connected to panel terminals 4 (+12V), 7 and 8 (speaker terminals), 9 (OUT1), 11 (+12V), 24
(2W SMK ZONE 8), and SnapCard terminals.

For 24-hour backup, the total standby current draw for all devices connected to panel terminals 4
(+12V), 9 (OUT1), 11 (+12V), 24 (if configured for 2-wire smoke loop), and SnapCard terminals
is limited to 90 mA (during normal standby condition) using a 4.5 Ah battery, or 190 mA (during
normal standby condition) using a 7.0 Ah battery.

Wire Length

The total system wire length allowed can vary depending on devices powered by the panel, the
wire length between devices and the panel, and the combined wire length of all devices.

7

Concord 4 Series Systems

Table 1 describes the maximum wire length allowed between compatible devices and the panel,
and the minimum and maximum current draw of each device.

Table 1: Maximum Device Wire Length and MIn./Max. Current Draw

Device

SuperBus 2000 2x16 LCD Alphanumeric Touchpad

SuperBus 2000 ATP 1000 Alphanumeric Touchpad

SuperBus 2000 ATP 2100 Alphanumeric Touchpad

SuperBus 2000 ATP 2600 Alphanumeric Touchpad

SuperBus 2000 GTS 50

SuperBus 2000 Fixed Display Touchpad

SuperBus 2000 RF Transceiver

SuperBus 2000 RF Receiver (see note)

SuperBus 2000 Phone Interface/Voice Module

SuperBus 2000 Voice Only Module

SuperBus 2000 2 Amp Power Supply no load no load

4 Input/2 Output SnapCard N/A 20 mA 185 mA*

8Z Hardwire Zone Expander SnapCard N/A 38 mA 230 mA*

4 Output SnapCard N/A 1 mA 130 mA*

SuperBus 2000 8Z Input Module

SuperBus 2000 4-Relay Output Module

SuperBus 2000 Energy Saver Module

SuperBus 2000 Cellular Backup Module

SuperBus 2000 Automation Module

SuperBus 2000 Wireless Gateway-Ready Kit

Interrogator 200

Interrogator AVM

2-Wire Smoke Detectors (ESL 429AT, 521B, 521BXT)

2-Wire Smoke Detectors (System Sensor 2400, 2400TH)

Hardwire Interior Siren (13-949)

Piezo Dynamic Exterior Siren (13-950)

Max. Wire Length

to Panel

22 ga.—300 ft.
18 ga.—750 ft.

22 ga.—300 ft.
18 ga.—750 ft.

22 ga.—300 ft.
18 ga.—750 ft.

22 ga.—300 ft.
18 ga.—750 ft.

22 ga.—100 ft.
18 ga.—250 ft.

22 ga.—300 ft.
18 ga.—700 ft.

22 ga.—1,000 ft.
18 ga.—2,500 ft.

22 ga.—1,100 ft.
18 ga.—2,800 ft.

22 ga.—40 ft.
18 ga.—120 ft.

22 ga.—40 ft.
18 ga.—120 ft.

22 ga.—1,800 ft.
18 ga.—4,000 ft.

22 ga.—350 ft.
18 ga.—900 ft.

22 ga.—1,600 ft.
18 ga.—4,000 ft.

Standard Power:
22 ga.—15 ft.
18 ga.—40 ft.

High Power
22 ga.—10 ft.
18 ga.—30 ft.

22 ga.—1,500 ft.
18 ga.—4,000 ft.

22 ga.—40 ft.
18 ga.—90 ft.

22 ga.—3,200 ft.
18 ga.—4,500 ft.

22 ga.—110 ft.
18 ga.—260 ft.

22 ga.—330 ft.
18 ga.—330 ft.

22 ga.—330 ft.
18 ga.—330 ft.

22 ga.—750 ft.
18 ga.—1,500 ft.

22 ga.—750 ft.
18 ga.—1,500 ft.

Standby mA

Draw

15 mA 90 mA

12 mA 110 mA

30 mA 165 mA

30 mA 165 mA

270 mA 300 mA

11 mA 65 mA

45 mA 55 mA

35 mA 35 mA

25 mA 600 mA

20 mA

18 mA 35 mA

12 mA 180 mA

20 mA 20 mA

90 mA 1600 mA

90 mA 1900 mA

30 mA 35 mA

65 mA 1600 mA

10 mA 10 mA

45 mA 300 mA

70 µA 60 mA

120 µA 80 mA

0 mA 85 mA

0 mA 150 mA

Alarm mA Draw

300 mA (jumper)
600 mA (no jumper)

Concord 4 Series Systems 8

Table 1: Maximum Device Wire Length and MIn./Max. Current Draw (Continued)

Device

Speaker Siren (60-528 or 13-060) 18 ga.—100 ft. 0 mA 500 mA

*Maximum current draw for the SnapCards does not include the load which may be applied to
their auxiliary DC supply.

Note

When installing SuperBus 2000 RF Receiver Modules, the Antenna Tamper feature must be set to off
(see REPORTING—GLOBAL in the “Programming” section).

Max. Wire Length

to Panel

Standby mA

Draw

Alarm mA Draw

Table 2 describes the total system wire lengths allowed for all SuperBus 2000 devices when
installing systems using unshielded or shielded cable. (The maximum wire length for individual

devices is shown in Table 1)

Table 2: Total System Wire Length Allowed

Wire Type Total System Wire

18-gauge, unshielded
18-gauge, shielded

22-gauge, unshielded
22-gauge, shielded

4,000 ft.
3,000 ft.

4,000 ft.
3,000 ft.

After determining panel location, run all necessary wires to that location using the guidelines in
Table 3.

Table 3: Wire Requirements

Device Wire Requirements

AC Power Transformer 2-conductor, 18-gauge, 25 feet max

Earth Ground Single conductor, 16-gauge solid, 25 feet max

Telephone (RJ-31X) 4-conductor

2- or 4-conductor, 22-gauge, 1,000 feet max

Detection Devices

Speakers 2-conductor, 18-gauge, 100 feet max

SuperBus 2000 Devices 4-conductor, 22- or 18-gauge (see Table 1)

Interrogator 200 AVM Power and Microphone 4-conductor, 22-gauge, shielded (see Table 1)

2-Wire Smoke Detectors

2- or 4-conductor, 18-gauge, 2,500 feet max
(based on 30 ohms max loop resistance includ­ing device)

2-conductor, 22-gauge, 330 feet max
2-conductor, 18-gauge, 830 feet max
(based on 10-ohms max loop resistance plus a
2k-ohm, end-of-line resistor)

Mounting the Panel

Use the following procedure to mount the panel to the wall or wall studs.

Make sure you are free of static electricity whenever you work on the panel with the cover
open. To discharge any static, first touch the metal panel chassis, then stay in contact with
the chassis when touching the circuit board. Using an approved grounding strap is recom-

!

Caution

 To mount the panel (see Figure 2):

1. Remove the panel door and remove the necessary wiring knockouts. Be careful not to dam-

2. Feed all wires through wiring knockouts and place the panel in position against the wall.

3. Level the panel and mark the top and bottom mounting holes.

4. Install anchors where studs are not present.

5. Partially insert screws into the two top mounting hole locations, then hang the panel on the

9

mended.

age the circuit board.

two screws.

Concord 4 Series Systems

6. Recheck for level, insert the two lower screws, and tighten all four mounting screws.

_

+

Identify Panel Components

Mounting

Holes

Figure 2. Mounting the Panel

Mounting

Holes

Before installing devices and making wiring connections, familiarize yourself with the main
panel components. Figure 3 shows the main component locations.

Antennas

EEPROM

SnapCard

Header

Backup Battery
Connections

Programming

Tou ch pad

Header

_

B L K

+

R E D

Microprocessor

Ter min a l S tri p

Figure 3. Circuit Board Main Components

Installing Antenna Shrouds

Note

Skip this step for Concord 4
Hybrid and Concord 4 com­mercial systems.

Concord 4 Series Systems 10

Install a plastic antenna shroud (included with panel) over each antenna and snap them into the
holes on top of the enclosure (see Figure 4).

Figure 4. Installing Antenna Shrouds

Note

For best results, it is recom­mended that you crimp a
spade lug on the wire end at
the panel and secure the lug
to the enclosure as shown in
Figure 5.

Connecting the Panel to Earth Ground

For maximum protection from lightning strikes and transients, connect the enclosure to earth
ground as shown in Figure 5. Use 16-gauge, solid copper wire from an earth grounded cold water
pipe clamp to the enclosure.

_

+

To Wate r Pip e

Pipe

Ground Clamp

Figure 5. Connecting the Panel to Earth Ground

Installing Optional SnapCards

The SnapCard Header on the right side of the panel allows for the installation of one SnapCard.
Install the desired SnapCard onto the panel SnapCard Header and secure it in place with two
screws, included with the card (see Figure 6).

Connect all necessary input/output wiring using the Installation Instructions included with the
card.

Connector

Note

The panel comes with fac­tory programmed onboard
hardwire zones. Install
2k-ohm, end of line (EOL)
resistors on all unused fac­tory programmed onboard
hardwire zones. If you don’t
want to install EOL resistors,
delete any unused zones
from memory. See Table 7
for onboard hardwire zone
factory programming.

_

+

SnapCard

Header

Screw Locations

Figure 6. Installing a SnapCard

SnapCard

Connecting Detection Devices to Panel Zone Inputs

Zone inputs 1 through 8 are supervised using included 2k-ohm, end-of-line resistors at the last
device on each circuit. All eight zones accept either normally open (N/O) or normally closed (N/
C) detection devices.

Connecting Intrusion Detection Devices

Figure 7 shows the typical wiring for N/C and N/O door/window intrusion detection and the typ­ical wiring for a Detection Systems model DS922 (part no. 13-082) motion detector. The mini­mum available panel voltage for hardwired PIR motion detectors is 8.5 VDC (9.5 VDC for UL
listed installations).

Note

When using 2-wire smoke detectors on zone 8, the Two-Wire Smoke setting (in program mode) must
be turned on before entering the
“Programming the Panel” for complete details.

LEARN SENSORS menu. See ONBOARD OPTIONS—INPUTS in the section

11

Concord 4 Series Systems

Panel Terminals

Z O N E 1 Z O N E 3

G N D

1 3

Z O N E 2

1 4 1 5 1 6 1 7

G N D

+ 1 2 V

1 1

G N D

1 9 2 0

Z O N E 5

Note

The Two-Wire Smoke set­ting (in program mode) must
be on when using 4-wire
smoke detectors as shown
in Figure 8. See

OPTIONS—INPUTS in the sec-

ONBOARD

tion “Programming the
Panel” for complete details.

Normally

Closed

(N/C)
Contacts
In Series

2k Ohm EOL
Resistor 49-454

2k Ohm EOL
Resistor 49-454

Normally
Open (N/O)
Contacts in

Parallel

2k Ohm EOL Resistor 49-454

(Locate at Sensor)

Motion

Detector

L P

-

+

L N

Figure 7. Connecting N/C and N/O Intrusion Detection and Motion Detector Circuits to the Panel

Connecting 2-Wire Smoke Detectors

Zone input 8 can be set up (in program mode) to accept the following 12 VDC, 2-wire smoke
detectors:

• System Sensor models 2400, 2400TH

• ESL models 429AT, 521B, 521BXT—(models 521B and 521BXT require the following dip
switch settings: 1-on, 2-off)

Use only the 2-wire smoke detector models described above. Alarm signals from other

!

Caution

When set up for 2-wire smoke detectors, zone 8 can handle up to 20 smoke detectors (all of the
same model, as listed above) with 120 uA maximum idle current per detector. Maximum total
loop current allowed in an alarm condition is 90 mA. Connect one or more, 2-wire smoke detec­tors to the panel as shown in Figure 8.

detectors may not be processed correctly if the panel has lost AC power and is operating
only from the backup battery.

G N D

2 2

4-Wire

Z O N E 7

2 3

2 W S M K

Z O N E 8

2 4

G N D

2 2

2-Wire

Z O N E 7

2 3

2 W S M K

Z O N E 8

2 4

C

C

NON

O

O

- -

O

M

M

+

+

. . . . . . . .

+

-

Model
449AT

+

-

2k Ohm EOL

Resistor 49-454

(Locate at Last Detector)

C

C

NON

O

O

-

-

O

M

M

+

+

. . . . . . . .

2k Ohm EOL

Resistor 49-454

(Locate at Last Detector)

Figure 8. Connecting 2 and 4-Wire Smoke Detectors to the Panel

Concord 4 Series Systems 12

Note

Zone 8 must be learned into
sensor group 26 (fire) and
the 2-Wire Smoke feature
must be on for connected
smoke detectors to reset
after canceling a fire alarm.

Note

Install all sirens/speakers
indoors, in a concealed loca­tion.

Note

Do not connect a bell or
piezo siren to the speaker
output (terminals 7 and 8).

Connecting 4-Wire Smoke Detectors

Zone input 8 can be used with 4-wire smoke detectors that latch and remain in the alarm state
until power is removed, then restored to the detector. The panel provides this power interruption
from terminal 24 (2W SMK ZONE 8) only when zone 8 is learned into sensor group 26 (fire) and
the Two-Wire Smoke option is on.

Table 4 describes the minimum available panel power. Use only 4-wire smoke detectors that
operate at these power limits. Connect up to five Sentrol (ESL) model 449AT (part no. 13-360)
smoke detectors to panel power and zone 8 input as shown in Figure 8.

Table 4: Panel Minimum Available Power

Min. Voltage/Max. Current Available

8.3 VDC, up to 30 mA total (combined alarm) current

8.1 VDC, up to 40 mA total (combined alarm) current

7.6 VDC, up to 60 mA total (combined alarm) current

7.1 VDC, up to 80 mA total (combined alarm) current

Connecting Speakers

The panel provides one siren driver output for intrusion (steady), fire (temporal 3), and auxiliary
(on-off-on-off) alarm sounds. This output trips only for partition 1 alarms.

The output can drive a single 8-ohm speaker or multiple speaker circuit of 8-ohms or higher (as
shown in the following speaker wiring diagrams). Compatible speakers are described below.

To avoid disabling the panel speaker output, do not make speaker connections with the
panel powered up.

!

Caution

15-Watt Speaker (13-060)

For exterior siren applications, connect the speaker to the panel using 18-gauge wire as shown in
Figure 9.

Speaker Speaker

7788

Splice

2 8-Ohm Speakers in
Series (16 Ohms)

Figure 9. Connecting Exterior Speakers to the Panel

13

Concord 4 Series Systems

Hardwire Interior Speaker (60-528)

Connect interior speakers to the panel using 18-gauge wire as shown in Figure 10.

Connect only the large speaker to the panel terminals 7 and 8 as shown. The smaller

!

Caution

speaker cannot handle to output of terminals 7 and 8. To avoid damaging the speaker,
the smaller speaker should not be connected to terminals 7 and 8.

Panel

Ter mi nal s

Speaker

Not Used

87

Not Used

Note

For 24-hour backup, exter­nal power drain is limited to
90 mA (during normal
standy condition), using a

4.5 Ah battery, or 190 mA
continuous using a 7.0 Ah
battery.

Figure 10. Connecting Hardwire Interior Speakers

Panel

Ter min als

78

Speaker

Not Used

Connecting Exterior/Interior Piezo Sirens

Output 1

Onboard output 1 (OUT 1—terminal 9) is a 9 to 14 VDC switched, programmable output that
can handle a maximum of 1,000 mA current. The default setting (01614) activates the output 30
seconds after a police or fire alarm condition occurs. This allows you to connect a piezo siren
without changing the output configuration number in programming. This output is typically used
for exterior siren applications. (For more information on output configuration numbers, see
“Onboard Options Menu”.)

Piezo Dynamic Exterior Siren (13-950)

Note

This siren is not UL approved for use as an outdoor sounding device.

Connect the siren to panel as shown in Figure 11.

G N D

O U T 1

Panel

1 3

9

Red

Ter mi nal s

Black

Figure 11. Connecting Exterior Sirens

Concord 4 Series Systems 14

Output 2

Onboard output 2 (OUT 2—terminal 10) is an open-collector (switched path-to-ground), pro­grammable output that can handle a maximum of 300 mA current sink and up to 14 VDC. The
default setting (01710) activates the output for status and alarm tones, allowing for a piezo siren
connection without changing the output configuration number. This output is typically used for
interior siren applications. (For more information on output configuration numbers, see
“Onboard Options Menu”.)

Hardwire Interior Siren (13-949)

This siren has two inputs; steady (#1) and warble (#2). Use the steady (#1) terminal for Concord
4 panels. The siren also includes a cover tamper switch that can be connected to a hardwire zone
input on the panel, SnapCard or SuperBus 2000 Hardwire Input Module. Connect the siren to the
panel/zone input terminals as shown in Figure 12.

+ 1 2 V

O U T 2

Panel

1 1

1 0

Ter min als

To Zone Input

2k Ohm

Resistor

49-454

S W

# 2

# 1

S W

G N D

Figure 12. Connecting Exterior and Interior Sirens

Connecting an Interrogator 200 Audio Verification Module (60-677)

Connect the Interrogator 200 Audio Verification Module (AVM) to the panel terminals as shown
in Figure 13. Partition 1 use only.

If a speaker is already connected to panel terminals 7 and 8, the Interrogator 200
speaker must be hooked up in series with that speaker to provide a 16-ohm load. Hook-

!

Caution

ing up speakers in parallel to panel terminals 7 and 8 creates a 4-ohm load that can
cause permanent damage to the panel.

Splice

Yellow

Microphone
Cable

Panel Terminals

Speaker
Cable

G N D

1 3 1 1

+ 1 2 V

M I C

1 2

S P E A K E R

7 8

15

Cable Shield

Figure 13. Connecting an Interrogator 200 AVM

Concord 4 Series Systems

Connecting SuperBus 2000 Touchpads

SuperBus 2000 touchpads may have wires or screw terminals. All use the same wiring scheme
for power and bus connections. Connect touchpads to the as shown in Figure 14.

B U S

G N D

+ 1 2 V

3 4 5

+12V—Red

G N D

A B U S B

Bus A—Green

Bus B—White or Yellow

GND—Black

6

Panel
Terminals

Tou chp ads
with Wires

+ 1 2 V

3 4 5

A

+ 1 2 V

B

Figure 14. Connecting Touchpads to the Panel

A

G N D /
C O M

B

6

Tou chp ads
with Terminals

Installing SuperBus 2000 Modules

SuperBus 2000 modules can be installed inside the panel cabinet or away from the panel with
their included enclosure.

Note

Even if you don’t plan to
mount modules inside the
cabinet, install the support
standoffs for future use and
to avoid losing them.

Mounting Modules Inside the Panel Enclosure

Use the following guidelines when mounting modules inside the panel enclosure (see Figure 15):

• Up to 4 of the SuperBus 2000 modules listed in Table 1 can be mounted inside the cabinet.

• The 2 Amp Power Supply and Phone Interface/Voice Module each use two mounting spaces
when mounted inside the panel enclosure.

• The panel includes two support standoffs you install to secure module backplates to the
panel.

• Install the standoffs at the locations shown.

• The cabinet has built-in mounting clips on the top and sides that module backplates slide
onto for mounting.

Top

Support
Standoffs

Mounting

Clips (6)

Screws

Side
Mounting
Clip

Figure 15. Installing SuperBus 2000 Modules

Concord 4 Series Systems 16

Note

Do not connect power (AC
and battery) to the power
supply until the panel is
ready for power up. For
power supply AC and bat­tery connections, see the
SuperBus 2000 2 Amp
Power Supply Installation
Instructions.

SuperBus 2000 2 Amp Power Supply (600-1019)

Refer to power supply installation instructions for the mounting procedure.

Connect the power supply to the panel terminals and devices to be powered as shown in Figure

16.

B U S

B

A

6

Power Supply
Ter min als

Panel
Ter mi nal s

G N D

+ 1 2 V

3 4 5

N O C O N N E C T I O N

Note

When installing SuperBus
2000 RF Receiver Modules,
the Antenna Tamper feature
must be set to off (see
REPORTING—GLOBAL in
the “Programming” section).

2 4 V A C

2 4 V A C + 1 2 V

To power inputs
on devices

B U S A

B U S B

+ 1 2 V

G N D

Z O N EG N D

O U T

G N D

Figure 16. Wiring the SuperBus 2 Amp Power Supply to the Panel

SuperBus 2000 Transceiver Module (600-1025-01-95R) and SuperBus 2000 RF Receiver Module (60-764-95R-01)

The transceiver and receiver expand RF reception range when placed in the vicinity of sensors on
the fringe of panel RF reception.

Refer to trasceiver or receiver installation instructions for the mounting procedure.

Connect the transceiver and receiver (up to four total) to the panel as shown in Figure 17.

B U S

B

A

6

Panel
Ter mi nal s

G N D

G N D

+ 1 2 V

3 4 5

B U S

B

A

6

+ 1 2 V

A

Transceiver

B

Ter min als

G N D

Panel
Ter mi nal s

+ 1 2 V

3 4 5

+ 1 2 V

A

B

G N D

Figure 17. Wiring the SuperBus 2000 RF Transceiver and RF Receiver to the Panel

Receiver
Terminals

SuperBus 2000 Voice Only Module

The module can be mounted inside or outside of the control panel cabinet. Refer to the SuperBus
2000 Voice Only Module Installation Instructions included with each module, for complete

mounting instructions.

17

Concord 4 Series Systems

Note

In UL Listed installations, the
Voice Only Module is for
supplementary use only.

The module requires panel power and bus connections, and speaker connection through panel
terminals as shown in Figure 18.

Not Used

Hardwire Interior
Speaker (60-528)

B U S

B U S

Module
Ter min als

+ 1 2 V

1 2

B

A

G N D

3 4

S P K 1

5 6

S P K 2 A U D 1

7 8

A U D 2

Module
Ter mi nal s

Note

For RJ-31X connections,
see “Installing an RJ-31X
Phone Jack (13-081).

Note

In UL Listed installations, the
Phone Interface/Voice Mod­ule is for supplementary use
only.

Panel
Terminals

3

G N D + 1 2 V

4 5

7

6

B

B U S

A

S P E A K E R

8

Panel
Terminals

Figure 18. Wiring for the Voice Only Module

SuperBus 2000 Phone Interface/Voice Module (60-777-01)

The Phone Interface/Voice Module includes two backplates for mounting the module inside the
control panel cabinet. The module can also be mounted outside of the control panel using an
optional plastic housing (part no. 60-800). Refer to the SuperBus 2000 Phone Interface/Voice
Module Installation Instructions included with each module, for complete mounting instructions.

The module requires panel power and bus connections, phone line connection through panel ter­minals and DB-8 cord (from an RJ-31X jack), and speaker connection through panel terminals.
Connect the module to the panel power and bus terminals as shown in Figure 19.

For partition 1, connect the phone line to the module through the panel terminals and DB-8 cord
(from an RJ-31X jack) as shown in Figure 19. For partitions 2-6 phone connections, see the
SuperBus 2000 Phone Interface/Voice Module Installation Instructions.

G N D

+ 1 2 V

3 4 5

2A3B4

1

+ 1 2 V

A B U S B

Panel Terminals

6

Module Terminals

G N D5G N D6S P K 17S P K 28A U D 19A U D 2

2A3B4

1

+ 1 2 V

1 0

1 1

1 2

1 3

G N D

T I P 1

1 4

T I P 2

R I N G

R I N G

1

2

Panel Terminals

Module Terminals

G N D5G N D6S P K 17S P K 28A U D 19A U D 2

G R N

2 5

1 0

1 1

1 2

1 3

G N D

T I P 1

G R Y

B R N

2 6

2 7 2 8

1 4

T I P 2

R I N G

R I N G

2

1

R E D

Green

Brn

RJ-31X Jack

Grn

Brown

DB-8 Cord

Gray

Gry

Red

Figure 19. Wiring for the Phone Interface/Voice Module

Note

To prevent status voice mes­sages from being broadcast
outside, do not connect
exterior speakers to Phone
Interface/Voice module ter-

Wiring for Status Voice Messages Only

Connect an interior speaker to the Phone Interface/Voice Module terminals as shown under “Sta­tus” in Figure 20. When connected as shown, the speaker only produces status voice messages.
In an alarm, the speaker announces voice status messages.

minals 6 and 7.

Concord 4 Series Systems 18

Red

Wiring for Status and Alarm Messages

Make the connection shown under “Status and Alarm” in Figure 20 only if the Phone Interface/
Voice Module is being installed in Partition 1 and alarm sounds are desired. In an alarm, the
speaker alternates between alarm siren tones and voice status messages.

Status Only

Module Terminals

Status and Alarm

Module Terminals

2A3B4

1

+ 1 2 V

G N D5G N D6S P K 17S P K 28A U D 19A U D 2

1 0

1 1

G N D

T I P 1

Hardwire Interior
Speaker (60-528)

1 2

1 3

1 4

T I P 2

R I N G

R I N G

2

1

+ 1 2 V

1

2A3B4

G N D5G N D6S P K 17S P K 28A U D 19A U D 2

1 0

1 1

G N D

T I P 1

S P E A K E R

7 8

1 2

1 3

T I P 2

R I N G

R I N G

2

Panel
Ter mi nal s

Not Used

Figure 20. Wiring the Phone Interface/Voice Module for Status Only or Status and

Alarm Messages

Not Used

SuperBus 2000 Energy Saver Module (60-620-01)

Connect the Energy Saver Module to the panel and premises thermostat as shown in Figure 21.

Thermostat

5 0 6 0 7 0 8 0 9 0

H E A T

O F F

A / C

Energy Saver Module

1

2 3 4 5 6

1 4

1

19

To H VAC

Panel

Ter mi nal s

G N D

3 4 5

+ 1 2 V

A B U S B

6

Figure 21. Wiring the Energy Saver Module to the Panel

SuperBus 2000 8Z Input Module (60-774)

Connect the SuperBus 2000 8Z Input Module to the panel as shown in Figure 22.

Connect all necessary input wiring using the Installation Instructions included with the module.

SuperBus 2000 4-Relay Output Module (60-770)

Connect the SuperBus 2000 4-Relay Output Module to the panel as shown in Figure 22.

Concord 4 Series Systems

Connect all necessary output wiring using the Installation Instructions included with the module.

Input

Output

I D : X X X X X X X X

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6

Z O N E 1

Z O N E C O M M O N

Z O N E 2

Z O N E 3

Z O N E 4

Z O N E 5

Z O N E C O M M O N

Z O N E C O M M O N

Z O N E 6

Z O N E 7

Z O N E C O M M O N

Z O N E 8

G N D

+ 1 2 V

3 4 5 6

A B U S B

I D : X X X X X X X X

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7

N O 4

N C 4

C O M 4

N O 3

N C 3

C O M 3

N O 1

N C 1

C O M 1

N O 2

N C 2

C O M 2

G N D

+ 1 2 V

3 4 5 6

1 8

Z O N E C O M

Z O N E 1

A B U S B

Figure 22. Wiring Input and Output Modules to the Panel

SuperBus 2000 Cellular Backup Module

Connect the SuperBus 2000 Cellular Backup Module to the SuperBus 2000 2 Amp Power Sup­ply and panel as shown in Figure 23.

!

Caution

Since the SuperBus 2000 Cellular Backup Module draws more than 1 amp, it must be
powered by the SuperBus 2000 2 Amp Power Supply and not the panel.

1 2 3 4 5 6

Z O N E 1

Z C O M

SuperBus 2000
2 Amp Power

2 4 V A C

2 4 V A C + 1 2 V

B U S A B U S B

+ 1 2 V

G N D

O U T

Figure 23. Wiring the Cellular Backup Module to the Panel

Supply Terminals

Z O N EG N D G N D

Concord 4 Series Systems 20

SuperBus 2000 Automation Module (60-783-02)

Connect the SuperBus 2000 Automation Module to the panel as shown in Figure 24.

Automation Module Circuit Board

1 2 3 4 5 6

Z O N E 1

Z C O M

DB-9 Serial Cable

Automation
Device

A B U S B

6

Figure 24. Connecting the SuperBus to the Panel

Panel
Ter mi nal s

G N D

+ 1 2 V

3 4 5

SuperBus 2000 Wireless Gateway-Ready Kit (600-1010)

Connect the SuperBus 2000 Wireless Gateway Module to the SuperBus 2000 terminals as shown
in Figure 25.

Since the SuperBus Wireless Gateway-Ready Kit draws more than 1 amp, it must be

!

Caution

powered by the SuperBus 2000 2 Amp Power Supply and not the panel.

+ 1 2 V

A B G N D

SuperBus 2000
2 Amp Power
Supply Terminals

Figure 25. Connecting the Wireless Gateway Module to the Panel

2 4 V A C

2 4 V A C + 1 2 V

B U S A B U S B

Z 1

Z C O M

+ 1 2 V

G N D

Z O N EG N D G N D

O U T

Note

The panel cannot be used
on a digital or PBX phone
line. These systems are
designed for digital type
devices only, operating any­where from 5 volts DC and
up. The panel uses an ana­log modem and does not
have a digital converter,
adapter, or interface to oper­ate through such systems.

Note

Connecting the panel to an
analog line off the phone
switch places the panel
ahead of the phone system,
preventing panel access
from phones on the pre­mises. However, the panel
can still be accessed from
off-site phones.

21

Installing an RJ-31X Phone Jack (13-081)

Use the following guidelines when installing an RJ-31X phone jack for system control by phone
and central station monitoring.

• Locate the RJ-31X jack (CA-38A in Canada) no further than five feet from the panel.

• The panel must be connected to a standard analog (loop-start) phone line, that provides 48
volts DC (on-hook or idle).

• For full line seizure, install an RJ-31X phone jack on the premises phone line so the panel is
ahead of all phones and other devices on the line. This allows the panel to take control of the
phone line when an alarm occurs, even if the phone is in use or off-hook.

• If an analog line is not available, contact a telecommunications specialist and request an ana­log line off the phone switch (PBX mainframe) or a 1FB (standard business line).



To connect a phone line to the panel using an RJ-31X/CA-38A jack:

1. Run a 4-conductor cable from the TELCO protector block to the jack location (see A in Fig­ure 26).

2. Connect one end of the cable to the jack (see B in Figure 26).

3. At the TELCO protector block, remove the premises phone lines from the block and splice them to the black and white (or yellow) wires of the 4-conductor cable (see C in Figure 26).

Concord 4 Series Systems

4. Connect the green and red wires from the 4-conductor cable to the TIP (+) and RING (-) posts on the block (see D in Figure 26).

5. Check the phones on the premises for dial tone and the ability to dial out and make phone
calls. If phones do not work correctly, check all wiring and correct where necessary. Proceed
to the “Troubleshooting” section of this manual if problems persist.

Connecting the Phone Line to the Panel with a DB-8 Cord

After installing the RJ-31X jack, you are ready to connect the phone line to the panel. A DB-8
cord (not included) uses a plug at one end for connecting to the RJ-31X module and flying leads
on the other end for panel terminal connections.



To connect the DB-8 cord to the panel terminals and RJ-31X jack (see Figure 26):

1. Connect the green, brown, gray, and red flying leads from the DB-8 cord to panel terminals 25, 26, 27, and 28.

2. Insert the DB-8 cord’s plug into the RJ-31X.

3. Check the phones on the premises for dial tone and the ability to dial out and make phone
calls. If phones do not work correctly, check all wiring and correct where necessary. Proceed
to the “Troubleshooting” section of this manual if problems persist.

Brn Gry

T E L C O

H O U S E

G R Y

B R N

2 6

R E D

2 7 2 8

Grn

B

RJ-31X

Jack

Red

G R N

2 5

Black

Green

Dealer
Cable
Run

Red

White

(or Yellow)

A

TELCO

Protector Block

TIP

RING

(+)

(-)

Brown

Green

Brn Gry

DB-8 Cord

Red

Gray

D

Lines from Phones
on Premises

Green

Black

Green

C

Red

White
(or Yellow)

Red

Grn

RJ-31X

Jack

Red

Figure 26. Wiring an RJ-31X Jack and DB-8 Cord to the Panel

Connecting the AC Power Transformer

The panel must be powered by a plug-in stepdown transformer that supplies 16.5 VAC, 40 VA
(600-1023 or 600-1023-CN).

For systems that include X10 Lamp Modules, the panel must be powered with the Line Carrier
Power Transformer that supplies 16.5 VAC, 40 VA (600-1024 or 600-1024-CN). Connect the
power transformer to the panel as shown in Figure 27.

Do not plug in the power transformer or connect the backup battery at this time. The
panel must be powered up using the sequence of steps described in the next section,

!

Caution

“Powering Up the Panel.”

Concord 4 Series Systems 22

Backup Battery Connections

Note

If alphanumeric touchpads
don’t display anything,
immediately unplug the
transformer and disconnect
the backup battery. Refer to
the “Troubleshooting” sec­tion.

Panel
Ter min als

1 6 . 5 V A C

1

2

Figure 27. Connecting Panel Power Transformer and Backup Battery

Black

_

+

Red

Battery

Powering Up the Panel

After connecting and wiring all devices to the panel, you are ready to apply AC and backup bat­tery power to the panel.



To power up the panel (see Figure 27):

1. Connect the red and black battery leads (included with panel) to the lugs on the panel.

2. Connect the other ends of the battery leads to the battery terminals.

3. Plug the transformer into an outlet that is not controlled by a switch. Alphanumeric touchpads display

date and time display.

4. To permanently mount the transformer, unplug it and remove the existing screw securing the
AC outlet cover.

Use extreme caution when securing the transformer to a metal outlet cover. You could

!

Warning

receive a serious shock if a metal outlet cover drops down onto the prongs of the plug
while you are securing the transformer and cover to the outlet box.

Hold the outlet cover in place and plug the transformer into the lower receptacle.

************, then SCANNING BUS DEVICES, and finally a

Programming the Panel

Note

If the system is powered up
after the programming
touchpad is connected or if a
bus command scan is exe­cuted, the programming
touchpad will be “learned”
into the system and must
later be manually deleted.

23

5. Use the screw supplied with the transformer to secure the transformer to the outlet cover.

For on-site system programming, an alphanumeric touchpad is required.

Entering Program Mode

Entering program mode is done using an installer/dealer code (default = 4321). The system can
be put into program mode only when all partitions are disarmed.

 To enter program mode:

1. Make sure the system is disarmed in all partitions.

2. Press 8 + 4321 + 0 + 0. The display shows



To enter programming mode using a programming touchpad:

1. Connect the red, black, green, and white wires from the Programming Touchpad Cable (60-791) to the power and bus wires/terminals on an alphanumeric touchpad, matching the +12V (red), Bus A (green), Bus B (white), and GND (black) on each.

2. Make sure the system is powered up and disarmed.

3. Connect the plug on the cable onto the panel programming touchpad header (see Figure 28).

4. Press 8 + 4321 + 0 + 2. The touchpad sounds one short beep. Press * and verify that the dis­play shows

SERVICE TOUCHPAD ACTIVE.

5. Press 8 + 4321 + 0 + 0 and the display shows

SYSTEM PROGRAMMING.

SYSTEM PROGRAMMING.

Concord 4 Series Systems

6. After programming is completed, simply disconnect the touchpad from the panel header.

S ta y

BA4

C

D

A w a y

O f f

1

2

pr es s b o th

S il e n t

N o D el a y

5

pr es s b o th

F e a tu r e s

S y s te m

8

7

pr es s b o th

S ta t u s

L ig h t s

0 #

*

3

P a g e r

6

M e n u

9

B y p a s s

Programming
Tou chpa d
Cable (60-791)

6 0 7 3 4 G 3 0 8 D . D S F

Te s t S ys t em W e ek ly

Figure 28. Connecting a Programming Touchpad

Touchpad Button Programming Functions

In program mode, touchpad buttons let you navigate to all installer programming menus for con­figuring the system. Table 5 describes the touchpad button functions in program mode.

Table 5: Touchpad Button Functions

Button Programming Function

#

*

A ()
B ()

C

D

0 thru 9

1 & 2

1 thru 6

7 & 9

Selects menu item or data entry.

Deselects menu item or data entry (if pressed before #).

Scroll through available options at the current menu tier. Also scroll through sen­sor text options during sensor text programming.

Enters pauses when programming phone numbers.

Deletes certain programmed settings.

Enter numeric values wherever needed.

Select off (1) or on (2) wherever needed.

Press and hold to enter alphabetical characters A thru F for account numbers.

Press and hold to enter * (7) or # (9) for phone numbers.

Moving Through Program Mode Tiers and Menus

There are two basic tiers of programming menus (see Figure 29).

Tier 1 Menus Tier 2 Menus

SYSTEM PRO-

GRAMMING

#

·

SECURITY

B A # · # · # · # ·

B



A

LIGHT

CONTROL

# · # · # · # ·

B



B



A



A

PHONES

TOUCHPAD

OPTIONS

B



B



A



A

PHONE

OPTIONS

REPORTING

B



B



TIMERS

A



SIREN

OPTIONS

A

B



B



A

A

B



A

SENSORS



B



A

AUDIO

VERIFICATION



B



A

ACCESSORY

MODULES



B



A

ONBOARD

OPTIONS

B



# · # · # · # ·

B

MACRO KEYS



A

Figure 29. Tier 1 and Tier 2 Program Menus

Concord 4 Series Systems 24

A

Arrows pointing right or down represent pressing B or # to advance forward through the menus.
Arrows pointing left or up represent pressing A or * to move through the menus in reverse. Only
when

SYSTEM PROGRAMMING is displayed can you advance to tier 2 menus.

Only when a specific menu is displayed can you advance to those menu settings. For example,
from the

SENSORS menu pressing # gives you access to learning sensors, programming sensor

text, deleting sensors, and viewing/editing sensor programming. Settings in tier 2 menus can also
be accessed by entering shortcut numbers. See the section, “Programming Tier 2 Menu Items”
for complete details.

Programming Tier 1 Menu Items

This section guides you through programming tier 1 menu items as they appear in sequence. The
exact order you follow will depend on whether you’re installing a new system or changing pro­gramming in an existing system.

Demo Kit Mode (System Programming)

(Default = off) Determines whether the panel is used for a standard installation (off) or as a demo
kit (on). When the Demo Kit option is on, only sensors learned into groups 01 and 03, duress
code use, and phone test (
and performing a memory clear changes the following settings:

• Partition 1 Master Code = 1000

• Partition 2 Master Code = 2000

• User Code 00 = 1001 (partition 1 code—can also be used to jump to partition 2)

• User Code 01 = 1002 (partition 1 code—can also be used to bypass sensors)

• User Code 02 = 2001 (partition 2 code—can also be used for remote or off-site access)

• User Code 03 = 2002 (partition 2 code—can also be used to perform system tests)

• User Code 04 = 1122 (partition 1 code—can also be used to jump to partition 2, for remote
or off-site access, and system tests)

• User Code 05 = 2233 (partition 2 code—can also be used to jump to partition 1, for remote
or off-site access, bypassing sensors, and system tests)

• Partition 1 House Code = 255 (P)

• Partition 2 House Code = 254 (O)

• Zone 1 (hardwire input 1) = Group 10, Front Door

• Zone 2 (hardwire input 2) = Group 13, Bedroom Window

• Zone 3 (hardwire input 3) = Group 17, Living Room Motion Sensor

• Zone 4 (hardwire input 4) = Group 1, Panic

• Zone 5 (wireless, keychain touchpad, ID F00201) = Group 01, (no text)

• Zone 6 (wireless, DWS, ID A00206) = Group 13, Kitchen Window

• COMM FAILURE = off Demo Kit = on

• AVM code = 1212

• Entry Delay = 8 sec

• Exit Delay = 8 sec

• Extended Delay = 1 minute

• Siren Timeout = 2 minutes



To turn Demo Kit Mode off or on:

1. With the display showing DEMO KIT MODE OFF/ON (current setting), press 1 (off) or 2 (on), then press #.

2. The display flashes the entered setting, then stops after pressing # and displays

MODE OFF/ON

8 + System Master Code + 2) will be reported. Turning on this feature

DEMO KIT

(new setting).

25

Partition 1 Copy (System Programming)

(Default = none) After programming all settings pertaining to partition 1, you can make an exact
copy to use for partitions 2-6. This helps reduce programming time when the system is set up for
multiple partitions. If there are certain settings that are unique to partitions 2-6, simply advance
to the appropriate menu and make the necessary changes.



To Copy Partition 1:

 With the display showing PARTITION 1 COPY, press # + installer CODE + #. The display

flashes, then stops after pressing # and shows

DONE.

Concord 4 Series Systems

Note

Clearing the memory will
erase onboard hardwire
zone factory programming.

Clear Memory (System Programming)

Clearing memory deletes all existing programming information (except the Dealer Code).

 To Clear Panel Memory:

1. With the system in program mode, press A or B until the display shows CLEAR MEMORY.

2. Press # and the display shows ENTER CODE TO CLEAR MEMORY.

3. Enter the 4-digit installer or dealer

code (if programmed) + #. After about five seconds, the

system restarts and the panel scans the bus to learn all bus devices.

If the system doesn’t respond as described, repeat step 3.

Programming Tier 2 Menu Items

This section guides you through programming tier 2 menu items as they appear in sequence. Fig­ure 27 shows the menus available on tier 2.

Each menu on tier 2 represents a group of settings related to the menu name. Some tier 2 menus
break down into settings that affect the whole system (global) or a specific partition.

Using Shortcut Numbers

To go directly to a setting in tier 2, you can enter the shortcut number for that setting. Shortcut
numbers in this manual appear in parenthesis ( ), next to the setting name. For example, this

heading shows the Downloader Code global shortcut to be 0000.

Downloader Code (0000)

Downloader Code (0000)

Security-Global (Default = 12345)

Menus with partition settings have the series of shortcut numbers in parenthesis. For example,
this heading shows the Account Number partition shortcut number series to be 0010 - 0060.

Account Number (0010 - 0060)

Security-Partition 1-6 (Default = 00000)

The bold digit identifies the partition. To go directly to partition 3 account number, you would
enter 0030.

Shortcut numbers can be used from any setting location within tier 2.



To advance to tier 2 program menus:

 With the system in program mode and the display showing SYSTEM PROGRAMMING, press #

once. The display should show

SECURITY.

Security Menu

The SECURITY menu lets you choose whether security settings affect the whole system (global)
or a specific partition.



To access global or partition security menu items:

1. With the display showing SECURITY, press #. The display should show GLOBAL.

2. Press # again to advance to global settings, or press A or B to display
# to advance to selected partition 1-6 settings.

The following describes how to program the Security settings that appear under

Security-Global (Default = 12345)

PARTITION n, then press

GLOBAL.

The 5-digit downloader code is used in conjunction with downloader pro­gramming. The downloader operator must have the panel account number
and downloader code in order to perform any programming.

Note

The Downloader Code cannot be deleted from panel memory. To change the
Downloader Code to its default setting, enter 12345 in the procedure to the right.
The Downloader Code will be reset to defaults during a Memory Clear only if the
Dealer Code is not set OR if the Dealer Code is used to initiate the Memory Clear.

Note

Downloader programming has not been investigated by UL.

Concord 4 Series Systems 26

 To program a Downloader Code:

1. With the display showing DOWNLOADER

CODE nnnnn

(current code), enter the desired

5-digit code, + #. The display flashes the
entered code.

2. Press # and the display shows the new code.

Installer Code (0001)

Security-Global (Default = 4321)

The 4-digit installer code is used for entering program mode and changing
system settings. If a dealer code is programmed, only those settings not
associated with phone numbers and the Downloader Code can be changed.

Note

The Installer Code cannot be deleted or cleared from panel memory. To change
the Installer Code to its default setting, enter 4321.

Dealer Code (0002)

The 4-digit dealer code is used to prevent unauthorized per­sons from changing the programmed central station phone
numbers and Downloader Code. When this feature is enabled,
central station phone numbers and Downloader Code cannot
be changed (unless you enter the program mode by using the
dealer code). All other system settings are still accessible by
entering the program mode with the installer code.

Note

The Dealer Code cannot be deleted by clearing panel memory.

 To program a Dealer Code:

1. With the display showing DEALER CODE ****, enter the desired 4-digit code. The display flashes the entered code.

2. Press # and the display shows the new code.



To delete a Dealer Code:

1. With the display showing DEALER CODE nnnn (current
code), press D. The display shows

Access Code Lock (0003)

This setting determines whether or not the panel will include Access
Codes when sending user information to the automation module. When
this option is on, it means the Access Codes are not sent.

 To program a Installer Code:

1. With the display showing INSTALLER CODE

(current code), enter the desired 4-digit

nnnn

code. The display flashes the entered code.

2. Press # and the display shows the new code.

Security-Global (Default = none)

DEALER CODE ****.

Security-Global (Default = on)



To turn Access Code Lock off or on:

1. With the display showing ACCESS CODE LOCK

ON/OFF

, press 1 (off) or 2 (on). The display

flashes the entered setting.

2. Press # and the display shows the new setting.

Partition Security (0004)

Controls whether an access code is required for partition jumping. When turned
on, users must jump partitions with an access code by pressing 8 + CODE + 6 +
PTN. When turned off, users can jump partitions without an access code by
pressing 7 + 4 + PTN n (n = 1-6).

Note

Regardless of the setting, an access code can always be used to jump partitions.

Security-Global (Default = on)

 To turn Partition Security off or on:

1. With the display showing PTN SECURITY (current setting), press 1 (off) or 2 (on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

27

Concord 4 Series Systems

Multi-Partition Arm/Disarm (0005)

Controls which partitions can be armed/disarmed simultaneously when using a
touchpad and access code assigned to those partitions. When enabled, users can
arm/disarm selected partitions using an authorized access code. When disabled,
multiple partitions cannot be armed/disarmed simultaneously.

• At least two partitions must be selected for this feature to work.

• Touchpads must be assigned to at least one of the selected partitions of this
menu for this feature to work.

• Access codes must be assigned to all selected partitions of this menu for
this feature to work. If the partition assignment for a specific access code
does not match the partitions selected in this menu, only those partitions
common to both menu settings can be armed/disarmed simultaneously
with that code.

• A partition cannot be armed/disarmed if it is being controlled by another
source at that time.

• All arming modifiers (No Delay, Latchkey, etc.) except Silent affect all
partitions being armed. Only the arming partition can be armed silently.

• When arming multiple partitions, any conditions that prevent arming
(open sensor, trouble, active alarm, etc.) are identified on touchpad dis­plays with the affected partition number flashing. The normal protest/auto
force arm sequence follows, or pressing * cancels the arming request.

• When disarming multiple partitions, any partitions in alarm have the
affected partition number flashing on touchpad displays. Pressing # can­cels all alarms in the selected partitions. Alarm memory information is
then displayed for all canceled alarms.

Security-Global (Default = none)



To enable Multi-Partition Arm/Disarm:

1. With the display showing MULTI-PTN

ARM/DISARM _

, press 1-6 to enter the
desired partitions (at least two). The dis­play flashes the entered partitions.

2. Press # and the display stops flashing.



To disable Multi-Partition Arm/Disarm:

1. With the display showing MULTI-PTN

ARM/DISARM n n n n n n n

, select all of the
displayed partitions by entering the
appropriate partition number. The parti­tion numbers disappear from the display.

2. Press #.

Concord 4 Series Systems 28

Keychain TP PTN (0006)

Controls which partitions the selected keychain touchpad can arm/disarm.
When enabled, the selected keychain touchpad can arm/disarm the parti­tions selected in this menu. When disabled, the selected keychain touchpad
cannot arm/disarm multiple partitions.

• If no keychain touchpads are learned into panel memory, this menu
displays NOT AVAILABLE.

• When keychain touchpads are learned into panel memory, two sub­menus appear. The first one lets you view keychain touchpad assign­ments similar to that of viewing learned sensors (sensor #, partition
learned into, sensor group, etc.). The second sub-menu lets you view
and change the multi-partition arming assignments for that keychain
touchpad.

• At least two partitions must be selected for this feature to work.

• Keychain touchpads can arm/disarm multiple partitions only for those
partitions set up in the MULTI-PARTITION ARM/DISARM menu.

• A partition cannot be armed/disarmed if it is being controlled by
another source at that time.

• When arming multiple partitions from a keychain touchpad (press and
release Lock button), any conditions that prevent arming (open sen­sor, trouble, active alarm, etc.) are identified on touchpad displays in
the partition where that condition exists. Touchpad displays in all
other partitions being armed display PROTEST. The normal protest/
auto force arm sequence follows, or pressing * on any touchpad in a
partition being armed cancels the arming request. Pressing the Lock
button again during a protest bypasses any open sensors in the
affected partitions and arms those partitions.

• When disarming multiple partitions with a keychain touchpad and
alarms are active in one or more of the assigned partitions:
a). Protest beeps sound for five minutes in all partitions being dis­armed; b). Partitions in alarm where sirens have timed out sound pro­test beeps for five minutes; c). Partitions in alarm with active sirens
continue sounding the alarm.

Security-Global (Default = keychain TP parti-

tion assignment)



To enable Keychain TP PTN:

1. Learn all keychain touchpads into panel
memory (see

LEARN SENSORS menu).

2. Enter this menu (display showing KEYCHAIN

), then press #. The display shows the

TP PTN

lowest touchpad sensor number assignment
such as:

S1 P1 G0 TP RF where S1 is sensor 1, P1 is

partition 1, G0 is sensor group 0, TP is
touchpad and RF is wireless.

3. Press # to accept this keychain touchpad or
press A or B until the desired keychain touch­pad appears, then press #. The display shows

ARM PARTITION.

4. Enter the desired partitions 1-6 (at least

two). The display flashes the entered parti­tions.

5. Press # and the display stops flashing.



To disable Keychain TP PTN:

1. Follow steps 2 and 3 above.

2. Enter the partition numbers that are displayed
(except for the partition you assigned the
touchpad when it was learned). Each will dis­appear from the display with the touchpad’s
original partition number left flashing.

3. Press # and the display stops flashing.

In any case where alarms are active the premises may not be safe to
enter. The user has these options: 1). Leave and call for help from a
safe location; 2). If entering the premises anyway, go to a hardwired
touchpad and check the system status to determine the alarm. Disarm
and alarm memory is displayed for all assigned partitions; 3). Press
the keychain touchpad Unlock button a second time (within the five
minute protest period) to disarm all assigned partitions and cancel all
alarms, then go to a hardwire touchpad and check alarm memory.

The following sections describe the Security settings that appear under PARTITION 1-6.

Account Number (0010 - 0060)

The account number is used as panel (or customer) identification for the cen­tral monitoring station. The panel sends the account number every time it
reports to the central station. Account numbers must be 1 to 10 characters
long.

Alpha characters A–F can be assigned to the account number by pressing
and holding buttons 1–6 respectively, until the character appears.

Note

When using the CID reporting format, the letter “A” is reported as a “0”.

Security-Partition 1-6 (Default = 00000)

 To program an Account Number:

1. With the display showing ACCOUNT NUM-

BER nnnnn

(current number), enter the

desired account number. The display
flashes the entered number.

2. Press # and the display shows the new number.

29

Concord 4 Series Systems

Quick Arm (0011 - 0061)

Quick Arm allows system arming without using an access code. When
Quick Arm is on, the system arming level can be increased from Level 1­OFF to LEVEL 2-STAY, from Level 1-OFF to LEVEL 3-AWAY, or from
Level 2-STAY to LEVEL 3-AWAY, without entering an access code.

A valid access code is still required to decrease the arming level or disarm
the system.

Security-Partition 1-6 (Default = off)



To turn Quick Arm off or on:

1. With the display showing QUICK ARM OFF/

ON

(current setting), press 1 (off) or 2 (on).

The display flashes the entered setting.

2. Press # and the display shows the new set­ting.

Quick Exit (0012 - 0062)

This setting determines whether or not users can open and close a standard entry/exit
door without causing an alarm (while the system is armed).

This feature would be useful if the user wants to go out to get the morning paper
while the system is armed. This feature also allows the user to leave the armed pre­mises without having to disarm and re-arm the system.

When Quick Exit is on, pressing D on a touchpad (while the system is armed) starts a
2-minute timer that allows one standard entry/exit door (sensor groups 10 and 19
only) to be activated once (opened, then closed).

When this feature is turned off, the system must be disarmed before any protected
door is opened.

Note

For UL Listed installations, this feature must be set to off.

Exit Extension (0013 - 0063)

This setting determines whether or not the user can re-enter and exit again through an
entry or exit delay door (without disarming and re-arming the system). This helps
prevent exit faults and false alarms by allowing users to re-enter the premises for a
forgotten item.

When Exit Extension is on, the panel restarts the exit delay timer if the user re-enters
the premises through a standard delay door before the standard exit delay time
expires.

When this feature is off, the exit delay timer does not restart if the user re-enters the
premises, forcing the user to disarm the system to avoid setting off an accidental
alarm.

Security-Partition 1-6 (Default = on)

 To turn Quick Exit off or on:

1. With the display showing QUICK

EXIT OFF/ON

(current setting),

press 1 (off) or 2 (on). The display
flashes the entered setting.

2. Press # and the display shows the new setting.

Security-Partition 1-6 (Default = on)



To turn Exit Extension off or on:

1. With the display showing EXIT

EXTENSION OFF/ON

(current set-

ting), press 1 (off) or 2 (on). The

display flashes the entered setting.

2. Press # and the display shows the new setting.

Keyswitch Sensor (0014 - 0064)

This feature lets users arm and disarm the system using either a keyswitch wired
to a hardwire zone input or a wireless door/window sensor.

Note

It is recommended that keyswitch sensors are learned into group 28.

For example, if sensor 1 is designated as the keyswitch sensor and the system is
disarmed, then tripping sensor 1 could arm the system to AWAY. If the system
is armed to STAY or AWAY, then tripping the sensor could disarm the system
(depending on keyswitch style).

The panel reports opening, closing, and force armed reports (if turned on) to the
central monitoring station.

Note

A bypassed keyswitch sensor cannot arm or disarm the system.During an audible
alarm, keyswitch sensors can disarm the system (which sends a cancel report to the
central monitoring station), but cannot arm the system. The system can be armed only
after the siren timeout expires.Keyswitch sensors test the same as any other sensor
and do not arm or disarm the system during a sensor test.

Concord 4 Series Systems 30

Security-Partition 1-6 (Default = none)

 To assign a Keyswitch Sensor:

1. With the display showing KEYSWITCH

SENSOR nn

(current sensor number),

enter the desired sensor number (01–

96). The display flashes the entered
sensor number.

2. Press # and the display shows the new number.



To delete a Keyswitch Sensor:

1. With the display showing KEYSWITCH

SENSOR nn

(current sensor number),

press D to erase the keyswitch sensor
attribute.

Keyswitch Style (0015 - 0065)

This feature allows users to select how they want the system to behave when
armed/disarmed by a keyswitch sensor. The choices are as follows:

Transition: If keyswitch style is set to transition and the keyswitch sensor is
tripped (opened) when the system is disarmed (level 1), the panel will auto­matically arm to AWAY (level 3). If the sensor is tripped (opened) when the
system is armed to AWAY (level 3) or STAY (level 2), the panel will auto­matically disarm.

State: If keyswitch style is set to state, when the keyswitch sensor is tripped
(opened) the panel arms to AWAY (level 3). If the sensor is restored (closed)
the panel disarms.

Opening, closing, and force arming reports (if turned on) are reported to the
central station for both keyswitch styles.

Security-Partition 1-6 (Default = transition)



To assign a Keyswitch Style:

1. With the display showing KEYSWITCH

STYLE TRANSITION/STATE

(current set-

ting), press 1 for Transition or 2 for State.

The display flashes the entered setting.

2. Press # and the display shows the new set­ting.

Duress Code (0016 - 0066)

The duress code is a unique 4-digit access code that allows users to operate
the system and, at the same time, instructs the panel to send a silent alarm
report to the central station.

Do not use a duress code unless it is absolutely necessary. Using duress codes
often results in false alarms due to code entry errors. If a duress code is abso­lutely necessary, use it with an audio verification module (AVM) to reduce
false alarms and accidental dispatches.

Note

To use this feature, the Duress Option setting under the reporting—partition 1 (2)
menu must be turned on.

Phones Menu

The PHONES menu lets you set up central station reporting for the system. The following
describes how to program the settings that appear under

Phone Number (cs phone 1: 01000, cs phone 2: 01010,
cs phone 3: 01020)

This setting is used for programming the central station receiver phone number.
Phone numbers can be 1 to 24 digits long, including pauses or * and # characters.

To enter pauses, press C.
To e n t er *, press and hold 7 for about two seconds.
To e n t er #, press and hold 9 for about two seconds.

Note

PHONE NUMBER menus are not accessible if a Dealer Code is programmed and the

The
Installer Code is used to enter installer programming mode. To access these menus
when a Dealer Code is programmed, you must enter installer programming mode using
the Dealer Code.

Call-waiting services should be disabled to prevent interrupting panel communication to
the central monitoring station. To program a dialing prefix that disables call-waiting, see
the Call Wait Cancel setting under the menu

For UL 1610 & 1635 installations, a phone number must be programmed.

PHONE OPTIONS—GLOBAL.

Security-Partition 1-6 (Default = none)

 To program a Duress Code:

1. With the display showing DURESS CODE

, enter the desired 4-digit duress code.

****

The display flashes the entered setting.

2. Press # and the display shows the new code.



To delete a Duress Code:

1. With the display showing DURESS CODE

(current code), press D. The display

nnnn

shows

DURESS CODE ****.

CS PHONE 1-3.

Phones-CS 1-3 (Default = none)

 To program a Central Station Phone

Number:

1. With the display showing PHONE

NUMBER _

(or current number), enter

the desired phone number. The dis­play flashes the entered number.

2. Press # and the display shows the new number.



To delete a Central Station Phone
Number:

 With the display showing PHONE

NUMBER

The display shows PHONE NUMBER _.

(current number), press D.

31

Concord 4 Series Systems

High Level Rpts (cs phone 1: 01001, cs phone 2: 01011,

cs phone 3: 01021)

Phones-CS 1-3 (Defaults:1 = on, 2&3 = off)

When this setting is on, the following conditions report to the central sta­tion:

• Fire, Police, Auxiliary, and Duress alarms

• No Activity

• Receiver Failure (or jam)

• Tamper conditions, including Zone Tampers and System Tamper (40
incorrect key presses or touchpad supervisory)

• Entering or exiting Sensor Test mode

• Phone Test

Note

For UL 1610 & 1635 installations, this feature must be set to on.

Low Level Rpts (cs phone 1: 01002, cs phone 2: 01012,
cs phone 3: 01022)

When this setting is on, the following non-alarm conditions report to the
central station:

• Force Armed

• Hardwire Zone Trouble (open or short)

• Supervisory (wireless devices)

• Low Battery (wireless devices)

• Phone Test

• Other non-alarm related conditions

Note

For UL 1610 & 1635 installations, this feature must be set to on.

 To turn High-Level Reports off or on:

1. With the display showing HIGH LEVEL RPTS

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

2. Press # and the display shows the new set­ting.

Phones-CS 1-3 (Defaults:1 = on, 2&3 = off)

 To turn Low-Level Reports off or on:

1. With the display showing LOW LEVEL RPTS

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

2. Press # and the display shows the new set­ting.

Exception Rpts (cs phone 1: 01003, cs phone 2: 01013,
cs phone 3: 01023)

When this setting is on, the panel reports to the central station if the sys­tem is not armed or disarmed at the specified schedule times.

Open/Close Rpts (cs phone 1: 01004, cs phone 2: 01014,
cs phone 3: 01024)

This setting determines whether opening and closing reports are sent to
the central station. When turned on, the panel sends a closing report when
the system is armed and an opening report when the system is disarmed.

Note

To use this feature, the Opening Reports and Closing Reports settings under
the

REPORTING menu must be turned on for that partition.

Phones-CS 1-3 (Default = off)

To turn Exception Reports off or on:



1. With the display showing EXCEPTION RPTS

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Phones-CS 1-3 (Default = off)

 To turn Opening/Closing Reports off or on:

1. With the display showing OPEN/CLOSE RPTS

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

2. Press # and the display shows the new set­ting.

Concord 4 Series Systems 32

Backup (cs phone 1: 01005, cs phone 2: 01015,

cs phone 3: 01025)

This setting determines whether or not the panel uses another programmed
central station phone number for reporting if attempts with the first num­ber are unsuccessful.

When Back Up is off, the panel will make up to eight attempts to deliver a
report with the programmed phone number.

When Back Up is set to on, the panel makes up to 16 attempts to deliver
the report, alternating between the programmed phone number and the
backup phone number.

CS PHONE 1 is backed up by CS PHONE 2.
CS PHONE 2 is backed up by CS PHONE 1.
CS PHONE 3 is backed up by CS PHONE 1.

Phones-CS 1-3 (Defaults:1 = on, 2&3 = off)



To turn Backup off or on:

1. With the display showing BACK UP OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the entered setting.

2. Press # and the display shows the new set­ting.

SIA/CID Reporting (cs phone 1: 01006,
cs phone 2: 01016, cs phone 3: 01026)

This setting determines whether the panel uses the SIA or CID (Contact
ID) reporting format for central station communication.

Cellular Backup (cs phone 1: 01007, cs phone 2: 01017,
cs phone 3: 01027)

This setting determines whether the panel uses cellular communication
for reporting if attempts using a landline are unsuccessful.

The following describes how to program the Phones settings that appear under PAGER PHONE 1-

5

.

Phone Number (pager 1: 01030, pager 2: 01040, pager 3:
01050, pager 4: 01060, pager 5: 01070)

Phones-CS 1-3 (Default = CID)



To select SIA or CID reporting:

1. With the display showing REPORTING FORMAT

SIA/CID

(current setting), press 1 (for SIA) or 2

(for CID). The display flashes the entered set­ting.

2. Press # and the display shows the new setting.

Phones-CS 1-3 (Defaults:1 = on, 2&3 = off)



To turn Cellular Backup off or on:

1. With the display showing CELLULAR BACKUP, press 1 (off) or 2 (on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Phones-Pager Phone 1-5 (Default = none)

This setting is used for programming a phone number that communicates
to a pager. Phone numbers can be 1 to 24 digits long and include pauses,
a skylink number, and 7-digit PIN number.

Note

Call-waiting services should be disabled to prevent interrupting panel commu­nication to the pager(s). To program a dialing prefix that disables call-waiting,
see the Call Wait Cancel setting under the menu

.

BAL

PHONE OPTIONS—GLO-

To enter pauses, press C.
To ente r *, press and hold 7 for about two seconds.
To ente r #, press and hold 9 for about two seconds.

33



To program a Pager Phone Number:

1. With the display showing PHONE NUMBER _ (or current number), enter the desired pager phone number. The display flashes the entered number.

2. Press # and the display shows the new setting.



To delete a Pager Phone Number:

1. With the display showing PHONE NUMBER

(current number), press D. The display shows

PHONE NUMBER _.

Concord 4 Series Systems

High Level Rpts (pager 1: 01031, pager 2: 01041, pager 3:

01051, pager 4: 01061, pager 5: 01071)

This setting determines whether the following alarm conditions report to a
pager:

• Fire, Police, Auxiliary, and Duress alarms

• No Activity

• Receiver Failure (or jam)

• Tamper conditions, including Zone Tampers and System Tamper (40
incorrect key presses or touchpad supervisory)

• Entering or exiting Sensor Test mode

• Phone Test

Phones-Pager Phone 1-5 (Default = on)



To turn High-Level Reports off or on:

1. With the display showing HIGH LEVEL RPTS

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

2. Press # and the display shows the new set­ting.

Low Level Rpts (pager 1: 01032, pager 2: 01042, pager 3:
01052, pager 4: 01062, pager 5: 01072)

This setting determines whether the following non-alarm conditions report
to a pager:

• Force Armed

• Hardwire Zone Trouble (open or short)

• Supervisory (wireless devices)

• Low Battery (wireless devices)

• Phone Test

• Other non-alarm related conditions

Exception Rpts (pager 1: 01033, pager 2: 01043, pager 3:
01053, pager 4: 01063, pager 5: 01073)

This setting determines whether the panel reports to a pager if the sys­tem is not armed or disarmed at the specified schedule times, if open/
close reports are turned on.

Open/Close Rpts (pager 1: 01034, pager 2: 01044, pager 3:
01054, pager 4: 01064, pager 5: 01074)

Phones-Pager Phone 1-5 (Default = off)



To turn Low-Level Reports off or on:

1. With the display showing LOW LEVEL RPTS

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

2. Press # and the display shows the new set­ting.

Phones-Pager Phone 1-5 (Default = off)

To turn Exception Reports off or on:



1. With the display showing EXCEPTION RPTS

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Phones-Pager Phone 1-5 (Default = off)

This setting determines whether opening and closing reports are sent to a
pager. When turned on, the panel sends a closing report when the system
is armed and an opening report when the system is disarmed.

Note

To use this feature, the opening reports and closing reports settings under the

REPORTING menu must be turned on for that partition.

Latchkey Reports (pager 1: 01035, pager 2: 01045, pager

 To turn Opening/Closing Reports off or on:

1. With the display showing OPEN/CLOSE RPTS

OFF/ON

(on). The display flashes the entered setting.

(current setting), press 1 (off) or 2

2. Press # and the display shows the new setting.

Phones-Pager Phone 1-5 (Default = on)

3: 01055, pager 4: 01065, pager 5: 01075)



This setting determines whether the panel reports to a pager when the
system is armed or disarmed, according to latchkey time scheduling.

Concord 4 Series Systems 34

To turn Latchkey reports off or on:

1. With the display showing LATCHKEY RPTS

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Streamlining (pager 1: 01036, pager 2: 01046, pager 3:
01056, pager 4: 01066, pager 5: 01076)

This setting determines whether the panel includes (off) or excludes
(on) the account number when reporting to a pager.

Phones-Pager Phone 1-5 (Default = on)



To turn Streamlining off or on:

1. With the display showing STREAMLINING OFF/

(current setting), press 1 (off) or 2 (on). The

ON

display flashes the entered setting.

2. Press # and the display shows the new setting.

Ptn Assignment (pager 1: 01037, pager 2: 01047, pager
3: 01057, pager 4: 01067, pager 5: 01077)

This setting determines the partition that reports to a pager. All parti­tions can be assigned to report to a single pager.

The following describes how to program the settings that appear under DOWNLOADER PHONE.

Phone Number (01090)

Use this setting to enter the phone number of an off-site computer that
can be used to program the panel through the phone line. Phone numbers
can be 1 to 24 digits long, including pauses or * and # characters.

Note

Call-waiting services should be disabled to prevent interrupting panel commu­nication to the downloader. To program a dialing prefix that disables call-wait­ing, see the Call Wait Cancel setting under the menu

GLOBAL

.

To enter pauses, press C.
To enter *, press and hold 7 for about two seconds.
To enter #, press and hold 9 for about two seconds.

PHONE OPTIONS—

Phones-Pager Phone 1-5 (Default = 1)

To set up Partition Assignments for pager



reporting:

1. With the display showing PARTITION ASSIGN 1-

6

(current setting), press 1-6 to select the

desired partitions. The display flashes the
entered settings.

2. Press # and the display stops flashing.

Phones-Downloader Phone (Default = none)



To program a downloader phone number:

1. With the display showing PHONE NUMBER (cur-
rent number), enter the desired phone number.
The display flashes the entered number.

2. Press # and the display shows the new setting.



To delete a downloader phone number:

1. With the display showing PHONE NUMBER (cur-
rent number), press D to erase the number. The
display shows

PHONE NUMBER_.

Phone Options Menu

The PHONE OPTIONS menu lets you set up system phone access and communications that affect
the whole system (global) or a specific partition.

The following describe how to program the Phone Options settings that appear under

Phone Test (02000)

This setting determines if the user can, at any time, test the communica­tion from the panel to the central station or a pager by entering

CODE + 2 (# + 8 + CODE + 2 from a touch-tone phone).

Note

For UL 1610 & 1635 listed installations, this feature must be set to on.

35

8 +

GLOBAL.

Phone Options-Global (Default = on)

 To turn the Phone Test setting off or on:

1. With the display showing PHONE TEST OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Concord 4 Series Systems

Auto Phone Test (02001)

Phone Options-Global (Default = off)

This setting determines if the panel sends a phone test automatically to the
central station or a pager on a predetermined schedule. (Refer to the
“Phone Test Freq.” and “Next Phone Test” settings found under

GLOBAL

Note

For UL 1610 & 1635 listed installations, this feature must be set to on.

).

TIMERS—

 To turn Automatic Phone Test off or on:

1. With the display showing AUTO PHONE TEST

2. Press # and the display shows the new set-

Auto Test Reset (02002)

This setting determines whether or not the Auto Phone Test interval is reset after
any successful report to the central monitoring station. (Refer to the “Phone Test
Freq.” and “Next Phone Test” settings found under

TIMERS—GLOBAL).

When this feature is on, the panel considers any successful report to the central
monitoring station to be a successful phone test. Thus, any panel report resets the
Next Phone Test setting to the Phone Test Freq. value. The panel only conducts an
Auto Phone Test if no other reports have been made during the Phone Test Freq.
time period.

Note

Phone Test Freq must be set to 2 or higher for Auto Test Reset to work.

When this feature is off, an Auto Phone Test is always conducted according to the
schedule of the Phone Test Freq. setting, even if the panel makes other reports to
the central monitoring station during that time period.

Comm Failure (02003)

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

ting.

Phone Options-Global (Default = on)



To turn Auto Test Reset off or on:

1. With the display showing AUTO TEST

RESET OFF/ON

(current setting), press

1 (off) or 2 (on). The display flashes

the entered setting.

2. Press # and the display shows the new

setting.

Phone Options-Global (Default = on)

This setting determines whether the panel activates trouble beeps to alert users on
the premises that communication to the central station failed. Failure notification
occurs after the third unsuccessful reporting attempt to the central station/pager.

Failure notification can occur immediately if inadequate phone line voltage is
detected upon the initial dialing attempt.

Note

For UL Listed installations, Comm Failure must be turned on.

DTMF Dialing (02004)



This setting determines whether the panel uses DTMF tones (on) or
pulse (off) for dialing programmed phone numbers.

To turn DTMF Dialing off or on:

1. With the display showing DTMF DIALING OFF/

ON

The display flashes the entered setting.

2. Press # and the display shows the new setting.

Dialer Abort Delay (02006)

This setting determines how much time the user has to abort a panel
alarm report.

Note

For UL Listed systems, the combined time for the Entry Delay and Dialer
Abort Delay must not exceed 60 seconds.

 To change the Dial Abort Delay:

1. With the display showing DIAL ABORT DELAY

nn SECS

(15–45). The display flashes the entered set­ting.

2. Press # and the display shows the new setting.

 To turn Communication Failure notifi-

cation off or on:

1. With the display showing COMM

FAILURE OFF/ON

(current setting),

press 1 (off) or 2 (on). The display
flashes the entered setting.

2. Press # and the display shows the new setting.

Phone Options-Global (Default = on)

(current setting), press 1 (off) or 2 (on).

Phone Options-Global (Default = 30 sec.)

(current setting), enter the desired time

Concord 4 Series Systems 36

Cancel Message (02007)

This setting determines whether or not the panel displays a cancel mes­sage after the user disarms the system to clear an alarm condition.

Phone Options-Global (Default = on)



To turn Cancel Message off or on:

1. With the display showing CANCEL MESSAGE

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Pager Delay (02008)

This setting determines how long a report is delayed to a pager, after the
panel dials the pager number.

Note

The Pager Delay time should not be set below 5 seconds, unless absolutely
necessary.

Call Wait Cancel (02009)

This feature lets you set up a dialing prefix to disable the call waiting
feature before the panel makes its first dialing attempt to any pro­grammed central monitoring station or downloader phone number. The
prefix can be up to eight digits.

To enter pauses, press C.
To enter *, press and hold 7 for one second.
To enter #, press and hold 9 for one second.

Note

It is recommended that you program two pauses in any Call Wait Cancel dial­ing prefix to help ensure successful operation of this feature.

DO NOT change this option from its default until verifying with
the customer that they have call waiting with their phone service
provider. Changing this option from its default without call waiting

!

will prohibit the panel from calling the central station.

Caution

Phone Options-Global (Default = 15 sec.)

 To set the Pager Delay time:

1. With the display showing PAGER DELAY nn

SECS

(current setting), enter a delay time (0–

30). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Phone Options-Global (Default = none)

 To set up Call Wait Cancel:

1. With the display showing CALL WAIT CANCEL

__

(or current setting), enter the desired prefix.

The display flashes the entered setting.

2. Press # and the display shows the new setting.



To delete the Call Wait Cancel prefix:

1. With the display showing CALL WAIT CANCEL

(or current setting), press D.

__

Dial Tone Detect (02010)

When this setting is on, the panel begins dialing as soon as it detects a
dial tone. When this feature is off, the panel begins dialing a few sec­onds after seizing the phone line.

Note

There is no Dial Tone Detect on the last dialing attempt.

The following sections describe the Phone Options settings that appear under PARTITION 1-6.

A Phone Interface/Voice Module must be installed for the system to use the settings under

PHONE OPTIONS— PARTITION 1-6 (except Line Fail Delay).

37

Phone Options-Global (Default = on)

 To set up Dial Tone Detect:

1. With the display showing DIAL TONE DETECT

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Concord 4 Series Systems

Local Phone Control (0210 - 0260)

When this feature is on, the panel can be accessed from a phone on the
premises.

Phone Options-Partition 1-6(Default = on)



To set up Local Phone Control:

1. With the display showing LOCAL PHONE CTRL

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Remote Access (0211 - 0261)

When this setting is on, the panel can be accessed from an off-site
phone.



1. With the display showing REMOTE ACCESS

2. Press # and the display shows the new setting.

Ring/Hang/Ring (0212 - 0262)

This setting determines how the panel picks up (seizes) the phone line. Select
“on” if an answering machine shares the phone line with the panel. Select
“off” if there is no answering machine sharing the phone line with the panel.

Note

The Remote Access setting must be turned on for this feature to work.

When this feature is on, the person who is calling the panel must use the fol­lowing procedure:

1. Listen for one or two full rings.

2. Hang up.

3. Call the premises again within the next 10–40 seconds. The system
answers after the first ring.

When this feature is off, the system answers after 12 full rings.

Phone Options-Partition 1-6 (Default = on)

To turn Remote Access off or on:

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

Phone Options-Partition 1-6 (Default = on)



To turn Ring/Hang/Ring access off or on:

1. With the display showing RING/HANG/

RING OFF/ON

(current setting), press 1

(off) or 2 (on). The display begins flash­ing the entered selection.

2. Press # and the display shows the new set­ting.

Line Fail Delay (partition 1: 0213)

This setting determines the amount of time the partition 1
phone line voltage must be absent before the panel indicates
a phone failure trouble condition. If a delay is not pro-
grammed (default), the panel will not monitor the phone line
voltage.

Note

Line Fail Delay is not available for partitions 2-6 at this time.

 To set the Line Fail Delay time:

1. With partition 1 selected, press A or B until the display

2. Enter the desired time value (10–240 seconds). The display



Phone Options-Partition 1 only (Default = none)

shows

LINE FAIL DELAY nn SECS (current setting).

flashes the entered setting. Press # and the display shows
the new setting.

To delete the Line Fail Delay time:

1. With partition 1 selected, press A or B until the display
shows

LINE FAIL DELAY nn SECS (current setting).

2. Press D to delete the current line fail delay time.

Toll Saver (0214 - 0264)



This setting determines whether the panel answers a phone
call on the eighth ring (on) or twelfth ring (off) when a
trouble or alarm condition exists.

Concord 4 Series Systems 38

To t u r n To ll Saver o f f o r on:

1. With the desired partition selected, press A or B until the dis­play shows

2.

Press 1 (off) or 2 (on). The display flashes the entered setting.

# and the display shows the new setting.

Press

Phone Options-Partition 1-6 (Default = on)

TOLL SAVER OFF/ON (current setting).

Phone Panic (0215 - 0265)

This setting determines whether or not a police panic alarm
can be activated from a touch-tone phone. When this feature is
on, pressing # + ****** from a touch-tone phone on the pre­mises causes a panic alarm.

Phone Options-Partition 1-6 (Default = off)



To turn Phone Panic off or on:

1. With the desired partition selected, press A or B until the display shows PHONE PANIC OFF/ON (current setting).

2. Press 1 (off) or 2 (on). The display flashes the entered setting. Press # and the display shows the new setting.

Phone Access Key (0216 - 0266)

This setting determines which touch-tone phone button is used for system
access and control.

If the Local Phone Control feature is enabled, the user can pick up the phone
and press # (within 5 seconds) to access the security system. The panel seizes
the phone line and waits for the user to enter system commands. Phone access
can be changed from # to * (see the following note).

Note

Use the default setting (#) to avoid conflicts between the security system and other
phone devices and services. Many phone devices (such as answering machines,
computer modems, and FAX machines) and services (such as call-waiting, call-for­warding, and some banking transactions) require * to initiate their operation, so using
* for this security feature could cause conflicts.

Timers Menu

The TIMERS menu lets you set up the various system feature times that affect the whole system
(global) or a specific partition.

The following describes how to program the Timers settings that appear under

Supervisory Time (0300)

This setting determines what time of day the panel sends supervisory,
low battery, or auto phone test reports to the central station.

Note

The panel clock must be set with the correct time for accurate supervisory
time reporting. See “Time and Date Menu”.

 To set the Supervisory Time:

1. With the display showing SUPERVISORY TIME

2. Press # and the display shows the new setting.

Phone Options-Partition 1-6 (Default = #)

 To change the Phone Access Key:

1. With the desired partition selected, press
A or B until the display shows

ACCESS KEY #/*

(current setting).

PHONE

2. Press 1 (for *) or 2 (for #). The display flashes the entered setting. Press # and the display shows the new setting.

GLOBAL.

Timers-Global (Default = set randomly

between 01:00 and 04:00)

(current setting), enter the desired 4-

HH:MM

digit time value. For example, enter 0330 to
set the supervisory time for 3:30

A.M. The dis-

play flashes the entered setting.

RF Tx Timeout (0302)

This setting determines how many hours (2–24) the panel has to receive at least
one signal from a wireless sensor (learned into a supervised group). If the panel
does not receive a signal from any supervised wireless sensor within the set time,
the panel reports a supervisory condition to the central station.

Note

For UL 985, 1610 & 1635 listed installations, the RF Tx Timeout must be set to 4
hours. For UL 1023 listed installations, the RF Tx Timeout must be set to 24 hours.

39

Timers-Global (Default = 12 hours)

 To set the RF Tx Timeout:

1. With the display showing RF TX TIME-

OUT nn HOURS

(current setting), enter

the desired timeout value (2–24). The
display flashes the entered setting.

2. Press # and the display shows the new setting.

Concord 4 Series Systems

Phone Test Freq. (0303)

Timers-Global (Default = 7 days)

This setting determines how often the panel conducts the automatic phone
test (see “Auto Phone Test” under

PHONE OPTIONS—GLOBAL). The sys-

tem can be set to perform an automatic phone test anywhere from every
day to every 255 days.

Note

For UL 1610 & 1635 listed installations, this feature must be set to 1.

Next Phone Test (0304)

This setting is used by the Auto Phone Test feature (see

OPTIONS—GLOBAL

) to determine when the next automatic phone test
should occur. This setting should be the same as, or less than, the Phone
Test Freq. setting.

Note

For UL 1610 & 1635 listed installations, this feature must be set to 1.

PHONE

Output Trip Time (0305)



This setting determines how long outputs are activated
when tripped (if they are configured for a momentary
response).

To set the Output Trip Time:

1. With the display showing OUTPUT TRIP TIME nn SECS (current
setting), enter the number of seconds (1–12). The display
flashes the entered setting.

2. Press # and the display shows the new setting.

 To set the Phone Test Freq:

1. With the display showing PHONE TEST FREQ

nnn DAYS

(current setting), enter the number

of days (1–255). The display flashes the
entered setting.

2. Press # and the display shows the new setting.

Timers-Global (Default = 7 days)

 To set the Next Phone Test:

1. With the display showing NEXT PHONE TEST

nnn DAYS

(current setting), enter the number

of days (1–255). The display flashes the
entered setting.

2. Press # and the display shows the new setting.

Timers-Global (Default = 4 sec.)

Activity Timeout (0306)

This setting determines when the system sends a “no activity” report.
The panel can be set to wait from 1–42 hours. If no user interaction or
device activation occurs in that time, the panel sends a report to the cen­tral station.

Daylight Saving (0307)

When this setting is on, the panel clock automatically adjusts for daylight
saving time changes.

Timers-Global (Default = 24 hours)



To set the Activity Timeout:

1. With the display showing ACTIVITY TIMEOUT

nn HOURS

(current setting), enter the number

of hours (1–42). The display flashes the
entered setting.

2. Press # and the display shows the new setting.

Timers-Global (Default = on)



To turn Daylight Saving off or on:

1. With the display showing DAYLIGHT SAVING

OFF/ON

(current setting), press 1 (off) or 2

(on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Concord 4 Series Systems 40

The following sections describe the settings that appear under PARTITION 1-6.

Entry Delay (0310 - 0360)

This setting determines how much time the user has to disarm the system
(after entering the armed premises through a “designated delay door”)
without causing an alarm.

Note

For UL 1023 Listed installations, the Entry Delay must be set to 45 seconds or
less. The combined time for the Entry Delay and Dialer Abort Delay (02006)
must not exceed 60 seconds.

Exit Delay (0311 - 0361)

This setting determines how much time the user has (after arming the sys­tem) to leave the premises through a “designated delay door” without
causing an alarm.

Note

For UL 1023 listed installations, this feature must be set to 60 seconds or less.
For UL 1610 listed installations, this feature must be set to 120 seconds or less.

Extended Delay (0312 - 0362)

This setting determines how much time the user has (after arming the sys­tem) to enter or exit the premises through a “designated extended delay
door” (1–8 minutes).

Note

For UL Listed installations Extended Delay may not be used.

Timers-Partition 1-6 (Default = 30 sec.)

 To set the Entry Delay:

1. With the display showing ENTRY DELAY nnn

(current setting), enter the desired time

SECS

value (30–240). The display flashes the
entered setting.

2. Press # and the display shows the new setting.

Timers-Partition 1-6 (Default = 60 sec.)

 To set the Exit Delay:

1. With the display showing EXIT DELAY nnn

(current setting), enter the desired time

SECS

value (45–184). The display flashes the
entered setting.

2. Press # and the display shows the new setting.

Timers-Partition 1-6 (Default = 4 min.)

 To set the Extended Delay:

1. With the display showing EXTENDED DELAY n

MINUTES

(current setting), enter the desired

time value (1–8). The display flashes the
entered setting.

2. Press # and the display shows the new setting.

Siren Timeout (0313 - 0363)

This setting determines how long sirens sound (1–30 minutes) if
no one is present to disarm the system.

Note

For UL Listed installations, the Siren Timeout must be set to 4 min­utes or more.

 To set the Siren Timeout:

1. With the display showing SIREN TIMEOUT nn MINUTES

2. Press # and the display show the new setting.

Sleep Time (0314 - 0364)

This setting determines the start time and restart of a 10-hour window
during which trouble beeps are suppressed. The initial occurrence of
an event that causes trouble beeps within this window will not sound
trouble beeps until the Sleep Time window expires. If trouble beeps
from a previous event are due to be restarted during the sleep time
window, they will be restarted one hour prior to Sleep Time.

Note

For UL listed installations, this feature must be set to off.

Timers-Partition 1-6 (Default = 4 min.)

(current setting), enter the desired time value (1–30).
The display flashes the entered setting.

Timers-Partition 1-6 (Default = 22:00 [10:00 pm])

 To set the Sleep Time:

1. With the display showing SLEEP TIME hh:mm (cur-
rent setting), enter the desired time value (00:00­23:50 using 10 minute intervals). The display
flashes the entered setting.

2. Press # and the display show the new setting.



To turn off Sleep Time:

1. With the display showing SLEEP TIME hh:mm (cur-
rent setting), press D.

41

Concord 4 Series Systems

No Usage Time (0315 - 0365)

Determines how many days a partition can remain disarmed before
the panel sends a No Usage report to the central monitoring station
and stores the event in the history buffer.

When this feature is set:

• This timer decreases by one at STIME each day the selected par­tition remains disarmed.

• If the timer gets to 0 at STIME, the panel sends a No Usage report
to the central monitoring station and stores the event in the his­tory buffer.

• If the partition is armed before the timer reaches 0, the timer
resets to the programmed setting.

When this feature is not set (default), the panel does not send or log
No Usage reports.

Light Control Menu

Note

For light control to work, the
panel must be powered with
a power line carrier trans­former and X10 Powerhouse
Lamp Modules must be
installed at desired lamps.

The LIGHT CONTROL menu lets you set up light activation for a specific partition.

The following describes how to program the settings that appear under

Timers-Partition 1-6 (Default = none)



To set the No Usage Time:

1. With the display showing NO USAGE TIME (cur-
rent setting), enter the desired number in days (2-

255). The display flashes the entered setting.

2. Press # and the display show the new setting.



To turn off No Usage Time:

1. With the display showing NO USAGE TIME (cur-

rent setting), press D.

PARTITION 1-6.

Entry Lights (0400 - 0450)

This setting determines which X10 controlled lights turn on
during entry and exit delays.

Note

X10 Lamp Modules set to 1 always turn on during the entry and
exit delays.

X10 Lamp Modules set to 2 always flash the arming level when
arming the system. For example, lights flash two times when arm­ing to STAY (level 2), and three times when arming to AWAY (level

3).

 To set the Entry Lights:

1. With the desired partition selected, press #. The display

2. Enter all the desired light numbers (3–9 based on the



1. Enter any light number that appears on the display, then

House Code (0401 - 0451)

This setting enables X10 controlled lights to work in a selected parti­tion without interfering with the X10 controlled lights of the other
partitions.

After setting the panel house code for each partition, you must set the
X10 controlled lights for that partition to the same house code. The
letter that appears automatically after the house code number indicates
the necessary HOUSE dial setting for X10 modules in that partition.

Light Control (Default = none)

shows ENTRY LIGHTS nnnnnnn (current setting).

UNIT dial setting on each X10 Lamp Module). The dis­play flashes the entered setting(s). Press # and the dis­play shows the new setting(s).

To delete Entry Lights:

press #. The number disappears from the display.

Light Control (Defaults: partition 1=01-B,

partition 2=02-C, partition 3=03-D, partition 4=

04-E, partition 5=05-F, partition 6=06-G)



To set the House Code:

1. With the desired partition selected, press A or B
until the display shows

HOUSE CODE nn-x (current

setting).

2. Enter the desired number (1–255). The display
flashes the entered number. Press # and the dis­play shows the new house code.

Concord 4 Series Systems 42

Touchpad Options Menu

The TOUCHPAD OPTIONS menu lets you set up touchpad panic and arming operation. The fol-
lowing section describes the settings that appear under GLOBAL.

Latchkey Zones (0500)



This setting defines the range of keychain touchpads that
will function as a latchkey user. The value entered in this
section can be any valid zone number. When a zone number
is entered, all zones at or below that zone number will func­tion as a latchkey user. For example, if 5 is entered, any
keychain touchpads learned into zones 1–5 will be latchkey
users and all others (6–96) will not.

To set the number of Latchkey Zones:

1. With the display showing LATCHKEY ZONES nnn (current set-
ting), enter the desired number of latchkey zones (1–96). The
display flashes the entered setting.

2. Press # and the display shows the new setting.



To delete/disable Latchkey Zones:

1. With the display showing LATCHKEY ZONES nnn (current set-
ting), press D.

The following sections describe the settings that appear under

Fire Panic (0510 - 0560)

This setting determines whether touchpad fire panic buttons are
enabled (on) or disabled (off).

Aux. Panic (0511 - 0561)

This setting determines whether touchpad auxiliary panic buttons are
enabled (on) or disabled (off).

Touchpad Options-Global (Default = none)

PARTITION 1-6.

Touchpad Options-Partitions 1-6 (Default = on)



To change the Fire Panic setting:

1. With the display showing FIRE PANIC OFF/ON
(current setting), press 1 (off) or 2 (on). The dis­play flashes the entered setting.

2. Press # and the display shows the new setting.

Touchpad Options-Partitions 1-6 (Default = on)



To change the Auxiliary Panic setting:

1. With the display showing AUXILIARY PANIC OFF/

(current setting), press 1 (off) or 2 (on). The

ON

display flashes the entered setting.

2. Press # and the display shows the new setting.

Police Panic (0512 - 0562)

This setting determines whether touchpad police panic buttons are
enabled (on) or disabled (off).

Keychain TP Arm (0513 - 0563)

When this setting is on, pressing the lock button on keychain touch­pads arms the system directly to AWAY with NO DELAY.

When this setting is off, each key-press increments the arming level
(i.e., from OFF to STAY, from STAY to AWAY).

43

Touchpad Options-Partitions 1-6 (Default = on)



To change the Police Panic setting:

1. With the display showing POLICE PANIC OFF/ON
(current setting), press 1 (off) or 2 (on). The dis­play flashes the entered setting.

2. Press # and the display shows the new setting.

Touchpad Options-Partitions 1-6 (Default = off)



To change the Keychain Touchpad Arming setting:

1. With the display showing KEYCHAIN TP ARM OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Concord 4 Series Systems

Star Is No Delay (0514 - 0564)

This setting determines whether the keychain touchpad star button
controls an output (off) or the No Delay feature (on).

Reporting Menu

The REPORTING menu lets you set up which system events are reported to the central monitoring
station. The following describes how to program the settings that appear under

Touchpad Options-Partitions 1-6 (Default = off)



To change the keychain Star Is No Delay setting:

1. With the display showing STAR IS NO DELAY OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

GLOBAL.

24-Hour Tamper (06000)

Note

Tamper conditions for fire sensors (group 26) always cause trouble
beeps to sound and report the tamper condition to the central station,
regardless of this feature setting.

When turned on, the panel sounds sirens and reports a tamper alarm
(even when the system is disarmed), when non-fire wireless sensor
tamper switches are activated.

When turned off, the panel sounds sirens and reports a tamper alarm
only when non-fire wireless sensor tamper switches are activated
and those sensors are active for the current arming level. For non­fire sensors not active in the current arming level that have their
tamper switch activated, trouble beeps sound and the panel sends a
sensor tamper report to the central station if the System Tamper fea­ture is on for that partition.

Note

For commercial UL Listed installations (UL 1610) the 24-Hour Tamper
must be set to on.

Antenna Tamper (06001)

Determines whether the panel monitors for antenna tamper of
onboard and all connected bus transceivers and receivers.

When turned on, the panel sounds trouble beeps in all partitions and
reports an antenna tamper condition. Touchpads in all partitions
show a receiver tamper trouble condition.

When turned off, the panel ignores antenna tampers.

Note

If the system includes SuperBus 2000 RF Receivers, this setting must
be off.

Reporting-Global (Default = off)

 To turn 24-Hour Tamper off or on:

1. With the display showing 24 HOUR TAMPER OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Reporting-Global (Default = off)

 To turn Antenna Tamper off or on:

1. With the display showing ANTENNA TAMPER OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Buffer Control (06002)

When this setting is on, only arming level changes and time
changes (system time and daylight savings time) are logged in the
buffer (memory) of the panel. When this setting is off, all system
events are logged in the buffer.



To turn Buffer Control off or on:

1. With the display showing BUFFER CONTROL OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the entered setting.

Reporting-Global (Default = off)

2. Press # and the display shows the new setting.

Concord 4 Series Systems 44

Back In Service (06003)

When this setting is on, the panel reports to the central station when
AC and backup battery power are restored (after an extended power
outage).

Reporting-Global (Default = on)



To turn Back In Service reports off or on:

1. With the display showing BACK IN SERVICE OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Bypass Reports (06004)

When this setting is on, the panel reports to the central station
whenever sensors or zones are bypassed.

Low CPU Battery (06005)

When turned on, the panel reports a low panel battery to the central
station when the system battery test fails. If this feature and the Aux

Power Fail feature are both on, the panel also monitors for and
reports a low battery for the SuperBus 2000 2-Amp Power Supply.

Note

For UL 1635 listed installations, the Low CPU Battery feature must be
set to on.

Battery Restoral (06006)

If this setting is on, the panel reports to the central monitoring sta­tion when a wireless sensor or touchpad reports a battery replace­ment to the panel.

Reporting-Global (Default = off)



To turn Bypass Reports off or on:

1. With the display showing BYPASS REPORTS OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Reporting-Global (Default = on)

 To turn Low CPU Battery reports off or on:

1. With the display showing LOW CPU BATTERY OFF/

(current setting), press 1 (off) or 2 (on). The dis-

ON

play flashes the entered setting.

2. Press # and the display shows the new setting.

Reporting-Global (Default = off)



To turn Battery Restoral reports off or on:

1. With the display showing BATTERY RESTORAL OFF/

(current setting), press 1 (off) or 2 (on). The dis-

ON

play flashes the entered setting.

2. Press # and the display shows the new setting.

Buffer Full Rpt (06007)

When this setting is on, the panel sends an “event buffer full” report
to the central monitoring station when the event buffer is nearing
full. When turned off, no report is sent.

Zone Restorals (06008)

When this setting is on, the panel reports a restoral to the central
monitoring station for wireless or hardwire zones in alarm before
the alarm is canceled.

Note

As with all GE Security panels, hardwire smoke detectors connected to
panel or SnapCard hardwire zones do not send restorals.

45

Reporting-Global (Default = off)



To turn Buffer Full Report off or on:

1. With the display showing BUFFER FULL RPT OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Reporting-Global (Default = off)

 To turn Zone Restoral reporting off or on:

1. With the display showing ZONE RESTORALS OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Concord 4 Series Systems

Two Trip Error (06009)

This setting works with the Alarm Verify setting (see “Alarm Verify” later in this
section and Appendix B: Table B1 “Sensor Table Characteristics”). If Alarm Verify
is on, then the panel waits for a second sensor trip before sending an alarm.

Note

For UL Listed installations, the Two Trip Error feature must be set to off.

If Two Trip Error is also on and a second sensor trip does not occur within a 4-minute
time period, then the panel sends an error report to the central monitoring station.

Reporting-Global (Default = off)



To turn Two Trip Error off or on:

1. With the display showing TWO

TRIP ERROR OFF/ON

(current set-

ting), press 1 (off) or 2 (on). The

display flashes the entered set­ting.

2. Press # and the display shows the new setting.

TP Panic RPT FMT (06010)

This setting determines how the panel formats touchpad panic alarm
reports to the central station.

When this feature is turned on, touchpad panic alarms report using
the following 3-digit codes:
Auxiliary—597, Police—598, Fire—599

When turned off, touchpad panic alarms report using a 3-digit code
from 500 to 515, with the last 2 digits identifying the touchpad device
number.

AC Failure (06011)

When this setting is on, the panel reports to the central station at a
random time between 15 and 45 minutes after AC power to the
panel is lost. Making the report random helps prevent systems in a
power outage affected area from trying to report at the same time.

Note

If this feature and the Aux Power Fail feature are both on, the panel also
monitors for and reports an AC failure for the SuperBus 2000 2-Amp
Power Supply.

Note

For UL Listed installations, AC Failure must be set to on.

Reporting-Global (Default = off)



To turn TP Panic RPT FMT off or on:

1. With the display showing TP PANIC RPT FMT OFF/

ON

(current setting), press 1 (off) or 2 (on). The

display flashes the entered setting.

2. Press # and the display shows the new setting.

Reporting-Global (Default = off)

 To turn AC Failure reports off or on:

1. With the display showing AC FAILURE OFF/ON (cur-
rent setting), press 1 (off) or 2 (on). The display
flashes the entered setting.

2. Press # and the display shows the new setting.

Receiver Failure (06012)

When this setting is on, the panel reports a receiver failure under the
following conditions:

• No wireless sensor signals have been received for two hours or

• The receiver is being jammed with a constant signal.

Note

For UL Listed installations using wireless devices, Receiver Failure must
be set to on.

RF Low Bat Rpt (06013)

This setting determines whether the panel sends daily or weekly
low battery reports to the central monitoring station when a wireless
device is reporting a low battery condition to the panel.

 To turn Receiver Failure reports off or on:

1. With the display showing RECEIVER FAILURE OFF/

(current setting), press 1 (off) or 2 (on). The dis-

ON

play flashes the entered setting.

2. Press # and the display shows the new setting.



To set RF Low Battery Report to daily or weekly:

1. With the display showing RF LOW BAT RPT DAILY/

WEEKLY

(current setting), press 1 (daily) or 2

Reporting-Global (Default = off)

Reporting-Global (Default = weekly)

(weekly). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Concord 4 Series Systems 46

RF Supv Report (06014)

This setting determines whether the panel sends daily or weekly
reports to the central monitoring station when the panel detects a
supervisory condition in a wireless device.

Reporting-Global (Default = weekly)



To set RF Supv Report to daily or weekly:

1. With the display showing RF SUPV REPORT DAILY/

WEEKLY

(current setting), press 1 (daily) or 2

(weekly). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Swinger Limit (06015)

This setting determines the maximum number of times (1–2) a sensor or zone can go into
alarm (during a single arming period) before the panel automatically bypasses that sensor
or zone. This feature only applies to sensors or zones in groups 00–20, 29, 34, 35, or 38.

When set to 1, the panel automatically bypasses a sensor or zone after it causes an alarm.
When set to 2, the panel waits until a sensor or zone has caused a second alarm (during the
same arming period) before bypassing it. At any setting, the automatic bypass is logged
into the event buffer.

A bypassed sensor or zone will be cleared (automatically unbypassed) if the system
receives no further activations from that sensor or zone over the next 48–50 hours.

Changing the arming level also clears all automatically bypassed sensors and zones and
resets the Swinger Limit count on all sensors and zones.

Aux Power Fail (06016)

When this setting is on, the panel sends a report to the central mon­itoring station if the 12 VDC power outputs on the panel and/or
SuperBus 2000 2-Amp Power Supply fail.

Note

If this feature is on and the AC Failure and Low CPU Battery features
are both on, the panel sends AC failure and low backup battery reports
for the SuperBus 2000 2-Amp Power Supply.

 To turn Program Report on or off:

1. With the display showing AUX POWER FAIL ON/OFF (current setting), press 1 (off) or 2 (on). The display flashes the entered setting.

2. Press # and the display shows the new setting.

Reporting-Global (Default = 1)



To set the Swinger Limit:

1. With the display showing

SWINGER LIMIT n (current

setting), press the desired

number (1–2). The display
flashes the entered setting.

2. Press # and the display shows the new setting.

Reporting-Global (Default = on)

Ground Fault (06017)

When this setting is ON, the panel will annunciate and send a report
to the central monitoring station if it detects current flow between
the panel’s circuitry and the chassis. This indicates that a short to
earth ground exists somewhere in the system.

Note

This feature must be on if hardware smoke sensors are used in this sys­tem.

The following describes the settings that appear under REPORTING—PARTITION 1-6.

Opening Reports (06100 - 06600)

When this setting is on, the panel sends an opening report to the central
station after disarming the system.

Note

To use this feature, the Open/Close Reports settings under the
menu must be turned on for the specific CS Phone or Pager number.

47

PHONES

Reporting-Global (Default = on)

 To turn Ground Fault on or off:

1. With the display showing GROUND FAULT OFF/ ON (current setting), press 1 (off) or 2 (on).

2. Press # and the display shows the new setting.

Reporting-Partition 1-6 (Default = off)

 To turn Opening Reports off or on:

1. With the display showing OPENING REPORTS

OFF/ON

(current setting), press 1 (off) or 2 (on).

The display flashes the entered setting.

2. Press # and the display shows the new setting.

Concord 4 Series Systems

Closing Reports (06101 - 06601)

Reporting-Partition 1-6 (Default = off)

When this setting is on, the panel sends a closing report to the central
station after arming the system.

Note

To use this feature, the Open/Close Reports settings under the
menu must be turned on for the specific CS Phone or Pager number.

PHONES

No Activity (06102 - 06602)

When this setting is on, the panel sends a no activity report to the cen­tral station when the activity timeout expires (see

TIMEOUT

).

TIMERS—ACTIVITY

Duress Option (06103 - 06603)

(Default = off) When this setting is on, the system can be controlled
using a programmed duress code (see

DURESS CODE

Note

For UL Listed installations, Duress Option must be set to off.

) and will send a duress alarm to the monitoring station.

Do not use a duress code unless it is absolutely necessary. Using duress
codes often results in false alarms due to code entry errors. If a duress
code is absolutely necessary, use it with the audio verification module
to reduce false alarms and accidental dispatches.

SECURITY—PARTITION N—

 To turn Closing Reports off or on:

1. With the display showing CLOSING REPORTS

OFF/ON

(current setting), press 1 (off) or 2 (on).

The display flashes the entered setting.

2. Press # and the display shows the new setting.

Reporting-Partition 1-6 (Default = off)

To turn No Activity reports off or on:



1. With the display showing NO ACTIVITY OFF/ON
(current setting), press 1 (off) or 2 (on). The dis­play flashes the entered setting.

2. Press # and the display shows the new setting.

Reporting-Partition 1-6 (Default = off)



To turn Duress Option off or on:

1. With the display showing DURESS OFF/ON (cur-
rent setting), press 1 (off) or 2 (on). The display
flashes the entered setting.

2. Press # and the display shows the new setting.

Force Armed (06104 - 06604)

When this setting is on, the panel reports to the central monitoring station when a
user “force arms” the system.

Note

Forced arming occurs if the user presses BYPASS when arming the system with open
sensors/zones protesting.

Auto-forced arming occurs when the user does not press BYPASS when arming the sys­tem with open sensors/zones protesting, then leaves through an entry/exit door and the
arming protest period expires. This causes the system to automatically bypass the open
(protesting) sensors.

Auto-forced arming always reports to the central monitoring station.

Auto-forced arming has not been investigated by UL.

Reporting-Partition 1-6 (Default = off)

 To turn Force Armed off or on:

1. With the display showing FORCE

ARMED OFF/ON

(current setting),

press 1 (off) or 2 (on). The display
flashes the entered setting.

2. Press # and the display shows the new setting.

Concord 4 Series Systems 48

Latchkey Format (06105 - 06605)

(Default = off) This setting determines whether the selected partition is set up for
basic (off) or advanced (on) latchkey opening report operation.

Basic:

If the partition is armed by entering 2 (or
nated latchkey user code or keychain touchpad within an assigned time schedule
sends a page.

Arming the partition by entering 2 (or

If the partition is armed by entering 2 (or

using a designated latchkey user code or keychain touchpad inside or outside of
an assigned time schedule sends a page.

Advanced:

Arming the partition by entering 2 (or
assigned time schedule sends a page.

If the partition is armed by entering 2 (or

using a latchkey designated user code or keychain touchpad within an assigned
time schedule sends a page.

Refer to the User’s Guide for complete Latchkey setup and operation.

3) + CODE, disarming using a desig-

3) + CODE + 6 (Latchkey) sends a page.

3) + CODE + 6 (Latchkey), disarming

3) + CODE + 6 (Latchkey) within an

3) + CODE + 6 (Latchkey), disarming

Reporting-Partition 1-6 (Default = off)



To turn Latchkey Format off or on:

1. With the desired partition selected,
press A or B until the display shows

LATCHKEY FORMAT OFF/ON (current

setting).

2. Press 1 (off—basic) or 2 (on—
advanced). The display flashes the
entered setting. Press # and the dis­play shows the new setting.

Freeze Alarm (06106 - 06606)

This setting determines whether the panel reports a freeze alarm to the
central station or pager, when the selected partition’s energy saver
module detects a temperature that matches a predetermined setting (see

BUS DEVICES—UNIT ID—ENERGY OPTIONS—FREEZE TEMP, or
FREEZE TEMP below

).

Freeze Temp (06107 - 06607)

This setting determines the temperature point the Energy Saver Module
detects a potential freeze (heating failure) condition. The adjustable

range is from 40

Note

This is the same menu found under ACCESSORY MODULES/BUS
DEVICES/UNIT ID/ENERGY OPTIONS.

°

- 90° F.

Alarm Verify (06108 - 06608)

This setting determines whether the panel reports to the central moni­toring station after a single sensor or zone trip (off) or waits for a sec­ond trip before reporting (on).

This setting affects sensors/zones in groups 10 through 20. If Alarm
Verify is set to on, group 18 responds the same as group 17 (see
“Appendix B, Table B1 “Sensor Group Characteristics”).

Note

For UL Listed installations, Alarm Verify must be set to off.

Reporting-Partition 1-6 (Default = off)



To turn Freeze Alarm reporting off or on:

1. With the desired partition selected, press A or B
until the display shows

FREEZE ALARM OFF/ON

(current setting).

2. Press 1 (off) or 2 (on). The display flashes the entered setting. Press # and the display shows the new setting.

Reporting-Partition 1-6 (Default = 42°F)

 To set the Freeze Temp:

1. With the desired partition selected, press A or B
until the display shows

FREEZE TEMP (current

setting).

2. Enter the desired temperature (40-90). The dis­play flashes the entered setting. Press # and the
display shows the new setting.

Reporting-Partition 1-6 (Default = off)

 To turn Alarm Verify off or on:

1. With the display showing ALARM VERIFY OFF/ON
(current setting), press 1 (off) or 2 (on). The dis­play flashes the entered setting.

2. Press # and the display shows the new setting.

49

Concord 4 Series Systems

System Tamper (06109 - 06609)

Reporting-Partition 1-6 (Default = off)

This setting determines how the panel handles possible tamper situations. When
this feature is on, the panel reacts as follows:

• Initiates an alarm when the system prompts for an access code (arming/dis­arming, etc.) and several wrong access codes are entered (40 consecutive
invalid keypresses).

• Reports to the central station if a bus device stops communicating with the
panel.

• Reports to the central monitoring station if a tamper condition occurs on
unarmed RF (wireless) devices.

Note

For UL Commercial Listed installations (UL 1610), System Tamper must be set to on.

Report Confirm (06111 - 06 611 )

When this setting is on, system status speakers announce “Report is okay” fol­lowed by a single beep each time a successful report is made to the central moni­toring station. When turned off, no status message or beep sounds.

Siren Options Menu

The SIREN OPTIONS menu lets you set up siren operation and supervision.

The following describes how to program the settings that appear under

 To change the System Tamper set-

ting:

1. With the display showing SYSTEM

TAMPER OFF/ON

(current setting),

press 1 (off) or 2 (on). The display
flashes the entered setting.

2. Press # and the display shows the new setting.

Reporting-Partition 1-6 (Default = off)



To change the Report Confirm setting:

1. With the display showing REPORT

CONFIRM OFF/ON

(current setting),

press 1 (off) or 2 (on). The display
flashes the entered setting.

2. Press # and the display shows the new setting.

GLOBAL.

Immediate Beeps (0700)

This setting determines whether the panel activates trouble beeps as
soon as a wireless device supervisory condition is detected (on), or if
the panel waits 10 hours after the supervisory condition is detected to
activate trouble beeps (off). (Refer to

SORY TIME).

Note

For UL Listed installations, this feature must be on.

TIMERS—GLOBAL—SUPERVI-

Disable Trouble Beeps (0701)

When turned on, the panel does not initiate beeps to alert users of non­fire wireless device supervisory trouble and does not protest on arm­ing if the condition exists.

Note

If Immediate Beeps is set to on, trouble beeps sound for supervisory trou­ble conditions regardless of this menu setting.

Note

For UL Listed installations, Disable Trouble Beeps must be set to off.

Siren Options-Global (Default = off)

 To turn Immediate Beeps off or on:

1. With the display showing IMMEDIATE BEEPS

OFF/ON

(current setting), press 1 (off) or 2 (on).

The display flashes the entered setting.

2. Press # and the display shows the new setting.

Siren Options-Global (Default = off)

 To turn Disable Trouble Beeps off or on:

1. With the display showing DISABLE TR BEEPS

OFF/ON

(current setting), press 1 (off) or 2 (on).

The display flashes the entered setting.

2. Press # and the display shows the new setting.

Concord 4 Series Systems 50

UL 98 Options (0702)

Siren Options-Global (Default = off)

This setting determines whether the panel complies with UL 98
requirements (4-hour trouble beep restart, 4-hour backup battery test,
4-hour smoke (group 26) zone supervisory).

Note

For UL Listed installations, this feature must be on.

Global Fire (0703)

This setting determines whether or not sirens in all partitions sound
(on) if any partition activates a fire alarm.

Silent Panic (0704)

This setting determines whether touchpad police panic alarms are
audible (off) or silent (on).

The following describes the settings that appear under SIREN OPTIONS—PARTITION 1.

 To turn UL 98 Options off or on:

1. With the display showing UL 98 OPTIONS OFF/ON
(current setting), press 1 (off) or 2 (on). The dis­play flashes the entered setting.

2. Press # and the display shows the new setting.

Siren Options-Global (Default = off)



To turn Global Fire off or on:

1. With the display showing GLOBAL FIRE OFF/ON
(current setting), press 1 (off) or 2 (on). The dis-

play flashes the entered setting.

2. Press # and the display shows the new setting.

Siren Options-Global (Default = off)



To turn Silent Panic off or on:

1. With the display showing GLOBAL SILENT PANIC

OFF/ON

(current setting), press 1 (off) or 2 (on).

The display flashes the entered setting.

2. Press # and the display shows the new setting.

Siren Verify (0710)

This setting determines whether or not the panel supervises the panel
speaker terminals (7–8). When this feature is on, the panel will indicate a
trouble condition if no speaker is connected to panel speaker terminals.

Note

For UL Listed installations, Siren Verify must be set to on.

Sensors Menu

The SENSORS menu gives you access to the following settings:

•

LEARN SENSORS lets you add (learn) hardwire zones, wireless sensors, and wireless touch-

pads into panel memory.

•

SENSOR TEXT lets you “name” the sensors and zones you have added to the system.

•

DELETE SENSORS lets you delete zones and sensors from panel memory.

•

EDIT SENSORS lets you view and, if desired, change a sensor group or partition assignment.

You can also identify whether a zone is wireless or hardwire, whether it is configured as
Normally Closed (N/C) or Normally Open (N/O), or if the zone is a touchpad.

Table 6: How to Trip Sensors

Sensor Steps to Trip Sensor

Start with the zone in its “normal” state, then trip the zone into

Hardwire Zones

Wireless Sensors Follow the instructions included with each sensor.

its alarm state. A normally closed door, for example, should be
closed when you begin the Learn Sensors process. To trip the
zone, open the door.

Siren Options-Partition 1 (Default = off)

 To turn Siren Verify off or on:

1. With the display showing SIREN VERIFY OFF/

(current setting), press 1 (off) or 2 (on).

ON

The display flashes the entered setting.

2. Press # and the display shows the new setting.

51

Concord 4 Series Systems

Table 6: How to Trip Sensors

Sensor Steps to Trip Sensor

Wireless Door/Window Sensors
with External Contacts

Self Actuated Bell Activate the tamper switch.

Handheld Wireless Touchpads Press the BYPASS button.

Keychain Touchpads

ELM Keychain Touchpads

The following describes how to program the sensor settings that appear under LEARN SENSORS.

Learn Sensors (080)

The following describes how to add (learn) hardwire
zones and wireless devices into panel memory.

Note

The panel comes with factory programmed onboard hard­wire zones. Install 2k-ohm, end of line (EOL) resistors on all
unused factory programmed onboard hardwire zones. If you
don’t want to install EOL resistors, delete any unused zones
from memory. See Table 7 for onboard hardwire zone fac­tory programming.

Sensors must be placed in a partition or sensor group. To
change the sensor group or partition assignment after add­ing a sensor or zone, use the

EDIT SENSORS menu.

Place the external contact in the alarm condition, then activate
the sensor tamper switch.

Press and hold the lock and unlock buttons together until the
touchpad LED flashes.

1. Press and release the unlock button twice quickly, then press and hold until the LED flashes three times.

2. Press and release the unlock button once quickly, then press and hold until the LED flashes two times.

3. Press and hold the unlock button until the LED flashes once.

Sensors (Default = none)

 To Learn Sensors into panel memory:

1. With the display showing SENSORS, press # and the display shows LEARN SENSORS.

2. Press # and the display shows

SENSOR PTN 1.

3. Press # to select partition 1 or press 2, 3, 4, 5, or 6 + # to select
the desired partition. The display should show

.

0

SENSOR GROUP

4. Enter the desired sensor group + # (see Table B1 in “Appendix
B” for a description of all sensor group characteristics). The
display shows

TRIP SENSOR nn, where nn is the displayed (next

available) sensor number.

5. To change the displayed sensor number, enter the desired sen­sor number + #. The desired sensor number is displayed.

6. With the desired sensor number displayed, use the guidelines in Table 6 to force the sensor or zone you are adding (learning) into the panel memory to send a signal to the panel.

7. To add another sensor to the same sensor group and partition, go back to step 5.

8. To add sensors to another sensor group or partition, press *
twice and go back to step 1 (

LEARN SENSORS).

Table 7: Onboard Hardwire Zone Factory Programming

Zone Input Group No. & Description

1 10–Entry/Exit

2 17–Instant Interior Follower

3 13–Instant Perimeter

4 13–Instant Perimeter

5 13–Instant Perimeter

6 13–Instant Perimeter

Concord 4 Series Systems 52

Table 7: Onboard Hardwire Zone Factory Programming

Zone Input Group No. & Description

7 13–Instant Perimeter

8 13–Instant Perimeter

Note

If the panel memory is cleared, all onboard hardwire zone factory programming will be erased.

Sensor Text (081)

Use the following guidelines to “name” zone and sensor loca­tions:

• Use the item numbers that appear in Appendix B, Table B2
“Item Numbers and Sensor Text” for characters and words
listed there.

• If a desired word does not appear in Table B2, create it
using the characters (custom text).

• When using words from Table B2, spaces between them
appear automatically. When using characters from Table
B2 to create words, you must reserve an item number for a
‘space’ after the word.

• Each character or word uses up one item number. For
example, a word from the list counts as one item number.
A created word (such as BOY’S) counts as six item num­bers—4 letters, 1 apostrophe, and 1 space.

• Only 16 item numbers are allowed for each zone or sensor
name, so plan ahead before programming sensor text. You
may need to abbreviate words to avoid running out of item
numbers.

Delete Sensors (082)

The following procedure describes how to remove hardwire
zone and wireless sensor numbers from panel memory.

Note

Deleting sensors does not delete sensor text associated with the
deleted sensor number. To delete sensor text, enter the

TEXT menu and enter 000 (nulls) for each item number.

SENSOR

Sensors (Default = none)



To program Sensor Text:

1. Press A or B until the display shows SENSOR TEXT.

2. Press # and the display shows

TEXT FOR SN 01.

3. Press A or B until the display shows the desired sensor number (or enter the desired sensor number and press #).

4. Press # and the display shows:

SN 1 ITEM 0 0 - ________.

Where ITEM 0 is the first character/word location and 0 is
the character/word number.

5. Enter the number of the desired character or word, or
scroll through the numbers by pressing B (forward) or A
(backward). If you make a mistake, simply enter the cor­rect number or continue scrolling through choices.

6. Press # to accept the displayed choice and the display
shows:

SN 1 ITEM 1 0 -.____

7. Repeat steps 5 and 6 as needed to complete the zone or sensor name.

8. Press * after entering the last character or word number.
The display shows the complete text name. For example:

TEXT FOR SN 01 FRONT ENTRY DOOR

Sensors (Default = none)

 To Delete Sensors from panel memory:

1. Press A or B until the display shows DELETE SENSORS.

2. Press # and the display shows

DELETE SENSOR nn (lowest

zone/sensor number in panel memory).

3. Press # to delete the displayed sensor or—enter the
desired sensor number, then press #.

4. Repeat steps 2 and 3 until all desired sensors are deleted.

Edit Sensors (083)

This menu lets you view and, if desired,
change the group and partition assignment for
each learned zone or sensor. For example, the
display shows:
Where: S01 = zone/sensor number, P1 = parti­tion 1,

G13 = sensor group 13, NC = normally

closed, HW = hardwired, and BACK DOOR is the
programmed text name.

Other description codes include,
sensor,

TP = touchpad, NO = normally open.

53

S01 P1 G13 NC HW BACK DOOR.

RF = wireless

Sensors (Default = none)



To Edit Sensors:

1. Press A or B until the display shows EDIT SENSORS.

2. Press # and the display shows the sensor or zone with the lowest number.

3. Press A or B to scroll through all learned zones and sensors.

4. When the desired zone or sensor is displayed, press #. The display shows

SENSOR PTN n (current partition assignment).

5. Enter the desired partition number, then press #. The display shows the new partition assignment.

6. Press A or B and the display shows

SENSOR GROUP nn (current group

assignment).

7. Enter the desired group number, then press #. The display shows the new group assignment.

Concord 4 Series Systems

Audio Verification Menu

The AUDIO VERIFICATION menu lets you set up the audio verification module (AVM) operation
in partition 1. If you want audio verification for partitions 2-6, you must install a “stand-alone”
audio verification module and a 4-Relay Output Module (HOM) (60-770) output for that parti­tion.

The following describes the Audio Verification settings that appear under

PARTITION 1.

Audio Verify (09000)



This setting determines whether or not the
system can be accessed by phone for alarm
verification.

To turn Audio Verification off or on:

1. With the display showing AUDIO VERIFICATION, press #. The display shows

PARTITION 1.

2. Press # again and the display shows

3. Press 1 (off) or 2 (on). The display flashes the entered setting. Press # and the display shows the new setting.

Audio Mode (09001)

This setting determines how the audio verification module operates. Choose
one of the following:

• (1) Instant—Allows the central station operator instant access for an
audio session by entering the AVM code or by pressing * (if an AVM
access code is not programmed) upon completion of panel alarm report
(also see
ing the AVM session except for fire alarms, even if the operator extends
the session by pressing any valid key.

• (2) Callback—Allows the central station operator to place a call to the
premises within 5 minutes of the alarm report (panel picks up after one
ring). The operator must press * or enter the AVM access code within 20
seconds after ring. The panel does not report any alarms during the AVM
session except for fire alarms, even if the operator extends the session by
pressing any valid key.

• (3) Callback Silent—Same as Callback, except premises phones do not
ring.

ACCESS TIMEOUT). The panel does not report any alarms dur-

Audio Verification-Partition 1 (Default = off)

AUDIO VERIFY OFF/ON (current setting).

Audio Verification-Partition 1 (Default = 1)



To set Audio Mode:

1. With the display showing AUDIO VERIFY

OFF/ON

shows

2.

Enter the desired mode number (1–3). The
display flashes the entered setting. Press
and the display shows the new setting.

, press A or B until the display

AUDIO MODE nn (current setting).

#

Fire Shutdown (09002)

This setting determines whether system sirens turn
off during a fire alarm audio session.



To turn Fire Shutdown off or on:

1. With the display showing AUDIO VERIFY OFF/ON, press A or B until
the display shows

Audio Verification-Partition 1 (Default = off)

FIRE SHUTDOWN OFF/ON (current setting).

2. Press 1 (off) or 2 (on). The display flashes the entered setting. Press # and the display shows the new setting.

Silent Talkback (09003)



This setting determines whether the central station
operator can speak to persons on the premises (on)
or only listen (off) during a silent or duress alarm
audio session.

Concord 4 Series Systems 54

To turn Silent Talkback off or on:

1. With the display showing AUDIO VERIFY OFF/ON, press A or B until
the display shows

Press 1 (off) or 2 (on). The display flashes the entered setting. Press #

2.

and the display shows the new setting.

Audio Verification-Partition 1 (Default = off)

SILENT TALKBACK OFF/ON (current setting).

Access Timeout (09004)

If the Audio Mode is set to “Instant,” then this set­ting determines how much time (30–300s, in 2-sec­ond increments) the central station operator has to
enter the AVM access code after the panel is
accessed for an audio session.

Audio Verification-Partition 1 (Default = 90 sec.)



To change the Access Timeout:

1. With the display showing AUDIO VERIFY OFF/ON, press A or B until
the display shows

2.

Enter the desired time. The display flashes the entered setting. Press # and the display shows the new setting.

ACCESS TIMEOUT nn SECS (current setting).

Beep Delay (09005)

This setting determines how long AVM access
beeps are delayed (0–300s, in 2-second intervals) at
the beginning of a 2-way audio session.

Access Code (09006)

This setting determines the code required to access
the audio verification module to start an audio ses­sion. If no code is programmed, pressing * starts an
audio session.

Vox Mic Gain (09007)

This setting determines the microphone sensitivity
for triggering voice-activated switching (VOX).
For the Interrogator 200, the default setting (14) is
recommended.

Room size, acoustics and furnishings where the
Interrogator 200 is located will influence the set­ting. Setting range is from 01 (low) to 64 (high).

Audio Verification-Partition 1 (Default = 02 sec.)



To change the Beep Delay:

1. With the display showing AUDIO VERIFY OFF/ON, press A or B until
the display shows

BEEP DELAY nn SECS (current setting).

2. Enter the desired time. The display flashes the entered setting. Press # and the display shows the new setting.

Audio Verification-Partition 1 (Default = **** or none)



To change the Access Code:

1. With the display showing AUDIO VERIFY OFF/ON, press A or B until
the display shows

ACCESS CODE nnnn (current code).

2. Enter the desired 4-digit access code. The display flashes the entered code. Press # and the display shows the new setting.



To delete an Access Code:

1. With the display showing AUDIO VERIFY OFF/ON, press A or B until
the display shows

ACCESS CODE nnnn (current code).

2. Press D to delete.

Audio Verification-Partition 1 (Default = 14)



To change the Vox Mic Gain:

1. With the display showing AUDIO VERIFY OFF/ON, press A or B until
the display shows

VOX MIC GAIN nn (current setting).

2. Enter the desired 2-digit setting (01 - 64). The display flashes the entered setting. Press # and the display shows the new setting.

Vox Gain Range (09008)

This setting determines the gain range for voice­activated switching (VOX).

Setting range is from 01 (low) to 64 (high). For best
results, this setting should be higher than the Vox
Mic Gain.

Manual Mic Gain (09009)

Not used.

55

Audio Verification-Partition 1 (Default = 64)



To change the Vox Gain Range:

1. With the display showing AUDIO VERIFY OFF/ON, press A or B until
the display shows

VOX GAIN RANGE nn (current setting).

2. Enter the desired 2-digit setting (01 - 64). The display flashes the entered setting. Press # and the display shows the new setting.

Audio Verification-Partition 1 (Default = 64)

Concord 4 Series Systems

Vox RX Gain (09010)

This setting determines the receiver (talkback) gain
level for voice-activated switching (VOX). Setting
range is 01-10.

If the VOX is switching the speaker on when the
central station operator is not talking, lower this
setting and the VOX Mic Gain setting.

If the VOX is not switching the speaker on when
the central station operator is talking, raise this set­ting and lower the VOX Mic Gain setting.

Accessory Modules Menu

The ACCESSORY MODULES menu gives you access to the following menus:

•

BUS DEVICES—this menu lets you read bus device unit numbers, assign bus devices to a par-

tition, and configure other features associated with a specific bus device.

•

SNAPCARDS—this menu lets you set the configuration number for each SnapCard output,

assign SnapCard outputs to a partition, and name the SnapCard outputs.

The following describes how to program the settings that appear under

BUS DEVICES

.

Audio Verification-Partition 1 (Default = 08)



To change the VOX RX Gain:

1. With the display showing AUDIO VERIFY OFF/ON, press A or B until
the display shows

VOX RX GAIN nn (current setting).

2. Enter the desired 2-digit setting (01 - 10). The display flashes the entered setting. Press # and the display shows the new setting.

ACCESSORY MODULES—

Unit-ID (10000 thru 10015)

This menu lets you identify all connected bus
devices, view each Unit Number, view the Device
ID number, and configure other settings based on a
specific device. This menu also lets you delete
learned bus devices.

Note

Most settings under ACCESSORY MODULES—BUS
DEVICES have no shortcut numbers.

To help identify bus devices, the 8-digit Device ID
number is also located on a label on each Super­Bus 2000 device.

Device ID



This menu lets you change the bus
device ID number when replacing
a defective bus device.

To change a Device ID:

1. With the display showing the desired bus device, press # + #. The display shows

DEVICE ID (current ID).

2. Enter the ID of the new bus device. The display flashes the entered selection. Press # and the display shows the new setting.

3. Exit programming mode.

4. Remove AC and battery power from the panel.

5. Replace the defective bus device with a new one.

6. Apply AC and battery power to the panel.

Acc. Modules-Bus Devices (Default = **** or none)



To identify bus device Unit and ID:

1. With the display showing BUS DEVICES, press #. The display shows
the bus Unit Number and the 8-digit Device ID number. For exam­ple:

UNIT - ID 0—02110185. Where 0 is the Unit Number and 02110185

is the Device ID number.

2. Press A or B to identify all other bus Unit Numbers (0–15) and
Device ID numbers.



To delete learned Unit Numbers:

1. With the display showing BUS DEVICES, press #. The display shows the bus device set to Unit Number 0.

2. Press A or B until the bus device Unit Number you want to delete is displayed.

3. Press D. The display changes the Unit Number to

NONE.

Acc. Modules-Bus Devices-Unit ID-Change ID (Default = none)

Concord 4 Series Systems 56

Partition Assign

Acc. Modules-Bus Devices-Unit ID-Device Partition

This menu lets you assign bus devices to work
in the desired partition.

Note

SuperBus 2000 8Z Input Modules, SuperBus 2000
4-Relay Output Modules, and SuperBus 2000 RF
Receivers are not assigned to partitions.

Output Programming

Use these settings to program the output
points of any installed SuperBus 2000
Hardwire Output Module. The installer
programs a HOM output point into the
Concord security panel by entering three
kinds of information.

• Partition -the system partition (1-6).

• Trigger - the event that activates the
output point. Trigger events can be
partition alarms, trouble conditions,
open sensors, etc. (see Appendix B:
Reference Tables).

• Response - how the output responds
when trigger event occurs (see
Appendix B: Reference Tables).

Below describes how to program each of the HOM output point configurations
into the security panel. The point configuration number is tttrr, where ttt is the
trigger number and rr is the response number.

Note

HOM output points cannot be configured for user control. Only the onboard and Snap­Card outputs can be configured for user control.

1. With the display showing the desired bus device, press #.

2. Press A or B until the display shows OUTPUTS.

3. Press #. The display shows

4. Press A or B to select an output, then press #. The display shows

5. Press 1-6 to select the desired partition assignment for this relay. The display

6. Press A or B. The display shows

7. Enter the desired 5-digit configuration number for this relay. The display

8. Press # and repeat steps 4 through 8 until all outputs are programmed

 To assign bus devices to partitions:

1. With the display showing the desired bus device, press #.

2. Press A or B until the display shows
display shows

PARTITION ASSIGN n.

DEVICE PTN and then press #. The

3. Press 1-6 to select the desired partition. The display flashes the entered selection. Press # and the display shows the new setting.

Acc. Modules-Unit ID-Outputs

OUTPUT 1.

ASSIGN 1

.

PARTITION

flashes the entered setting. Press # and the display shows the new setting.

CONFIGURATION tttrr (current setting).

flashes the entered setting. Press # and the display shows the new setting.

Status Beeps

This setting determines whether or not the selected touchpad
sounds status beeps. Each touchpad can be set individually.

This feature is usually turned off for a touchpad that is
located in or near bedrooms, to avoid disturbing sleeping per­sons.

Note

For UL Listed installations, Status Beeps must be set to on.

Key Beeps

This setting determines whether or not selected touchpads
beep when their buttons are pressed.

This feature is usually turned off for a touchpad that is
located in or near bedrooms, to avoid disturbing sleeping per­sons.

Acc. Modules-Bus Devices-Unit ID-Keypad Options

(Default = on)

 To turn touchpad Status Beeps on or off:

1. With the display showing the desired touchpad, press #
then A or B until the display shows

KEYPAD OPTIONS.

2. Press # and the display shows STATUS BEEPS OFF/ON (cur-
rent setting).

3. Press 1 (off) or 2 (on) to select the desired setting. The dis­play flashes the entered selection. Press # and the display
shows the new setting.

Acc. Modules-Bus Devices-Unit ID-Keypad Options

(Default = on)



To turn Key Beeps on or off:

1. With the display showing the desired touchpad, press #
then A or B until the display shows
Next, press # then A or B until the display shows

BEEPS OFF/ON

(current setting).

KEYPAD OPTIONS.

KEY

2. Press 1 (off) or 2 (on) to select the desired setting. The dis­play flashes the entered selection. Press # and the display
shows the new setting.

57

Concord 4 Series Systems

Freeze Temp

This setting determines the temperature point that the Energy
Saver Module detects a potential freeze (heating failure) con­dition. The adjustable range is from 40° to 90°F.

Note

This is the same menu found under REPORTING/PARTITIONS
1-6. The setting is used by both the SuperBus 2000 Energy
Saver Module and Dialog RF Thermostat. Individual freeze tem­perature settings for each device are not allowed.

Acc. Modules-Bus Devices-Unit ID-Energy Options

(Default = 42°F)

 To change the Freeze Temp setting:

1. With the display showing the desired bus device press #,
then A or B until the display shows
Next, press # then A or B until the display shows

TEMP nn DEGREES

(current setting).

ENERGY OPTIONS.

FREEZE

2. Enter the desired freeze temperature (40°–90° F). The dis­play flashes the entered selection. Press # and the display
shows the new setting.

Temperature

This setting lets you adjust the Energy Saver Module (ESM)
room temperature setting to match the premises thermostat.
The adjustable range is from 40°–90°F.

Note

To ensure accuracy, wait at least 15 minutes before setting the
ESM temperature to allow the ESM to warm or cool to actual
room temperature.

Cellular System

This setting determines the cellular transmission system (A
or B) used for cellular communication. This information is
provided by the cellular provider based on installation ZIP
code.

The following describes how to program the settings that appear under SNAPCARDS.

Acc. Modules-Bus Devices-Unit ID-Energy Options

(Default = none)

 To change the ESM Temperature setting:

1. With the display showing the desired bus device press #,
then A or B until the display shows
Next, press # and then A or B until the display shows

PERATURE nn DEGREES

(current setting).

ENERGY OPTIONS.

TEM-

2. Enter the desired temperature (40°–90° F). The display
flashes the entered selection. Press # and the display shows
the new setting.

Acc. Modules-Bus Devices-Unit ID-Cellular Options

(Default = B)



To set the Cellular System:

1. With the display showing the desired bus device press 1, (B) or 2 (A). The display flashes the entered selection.

2. Press # and the display shows the new setting.

Concord 4 Series Systems 58

Output Programming (output 1: partition

assign-101100, configuration-101101; out­put 2: partition assign-101110, configura­tion- 1 01111 ; ou tpu t 3: part i ti o n a s si g n­101120, configuration-101121; output 4:
partition assign-101130, configuration-

101131)

This setting lets you assign a partition and a 5-digit
configuration number for each SnapCard relay out­put. This number determines both which system event
activates the output and the duration or time the out­put is activated.

1. Assign the partition (1-6).

2. Assign the configuration number (combination of a trigger number and a response number.

Trigger: the event that activates the output point.
Trigger events can be partition alarms, trouble
conditions, open sensors, etc. (see Appendix B:
Reference Tables).
Response: how the output responds when trigger
event occurs (see Appendix B: Reference
Tables).

(Defaults: Partition Assign=1, Configuration Output 1= 01400,

Acc. Modules-SnapCards-Output Programming

Output 2 = 00410, Output 3 = 00903, Output 4 = 01003)



To assign configuration numbers to SnapCard Relay outputs

(where tttrr is the point configuration number, ttt is the trigger
number and rr is the response number):

1. With the display showing SNAPCARDS, press #. Then press A or B
until the display shows

OUTPUT PROGRAMMING.

2. Press # again and the display shows OUTPUT 1.

3. Press A or B to select the desired output (1–4), then press #.

4. With the display showing

PARTITION ASSIGN 1, press 1-6 to select

the desired partition. Press # to confirm the partition.

5. Press A or B until the display shows

CONFIGURATION tttrr (current

setting).

6. Enter the desired 5-digit configuration number for this relay. Press # to confirm the setting.

7. Press # and repeat steps 3 through 6 until all outputs are pro­grammed.

Output Text (output 1: 10120, output 2: 10121, out­put 3: 10122, output 4: 10123)

Entering text for an output allows the user to control it directly
or by schedule. Use the following guidelines to “name” Snap­Card outputs:

• Use the item numbers that appear in “Appendix B, Table
B2” for characters and words listed there.

Note

If you desire an output for User Output Control you must use the
Output Text feature to name the output. If no Output Text is pro­grammed, the user will not have access to the output.

• If a desired word does not appear in Table B2, create it
using the characters (custom text).

• When using words from Table B2, spaces between them
appear automatically. When using characters from Table
B2 to create words, you must reserve an item number for a
‘space’ after the word.

• Each character or word uses up one item number. For
example, a word from the list counts as one item number. A
created word (such as BOY’S) counts as six item num­bers—4 letters, 1 apostrophe, and 1 space.

• Only 16 item numbers are allowed for each output name, so
plan ahead before programming output text. You may need
to abbreviate words to avoid running out of item numbers.

Onboard Options Menu

The ONBOARD OPTIONS menu lets you set up the following built-in options:

•

INPUTS—This menu lets you turn the Smoke Verification and the Two Wire Smoke features

off or on.

•

OUTPUT PROGRAMMING—This menu lets you set configuration numbers for the two built-

in panel outputs and assign the outputs to partitions.

•

OUTPUT TEXT—This menu lets you assign text to the two built-in outputs so they can be

controlled by the user.

Acc. Modules-SnapCards-Output Text (Default =

none)



To program Output Text:

1. With the display showing SNAPCARDS, press #, then A
or B until the display shows

2. Press # and the display shows

OUTPUT TEXT.

OUTPUT 1.

3. Press A or B until the desired output number is dis­played.

4. Press # and the display shows:

OUTPUT N ITEM 0 0 -

.Where ITEM 0 is the first character/word location and 0

is the character/word number.

5. Enter the number of the desired character or word, or scroll

through the numbers by pressing B (forward) or A (back­ward). If you make a mistake, simply enter the correct
number or continue scrolling through choices.

6. Press

7. Repeat steps 4 and 5 as needed to complete the output

8. Press

# to accept the displayed choice and the display

shows:

OUTPUT N ITEM 1 0 -.

name.

* after entering the last character or word number.

The display shows the complete text name. For example:

OUTPUT 1 GARAGE DOOR.

59

Concord 4 Series Systems

The following sections describe the settings that appear under ONBOARD OPTIONS—INPUTS.

Smoke Verify (1100)

This setting controls the number of sensor group 26 (fire) zone trips
needed to report a fire alarm.

When turned off, hardwire and wireless smoke sensor alarms are
reported immediately.

When turned on,

• Hardwire Smoke sensors: onboard or SnapCard zones learned into
group 26 must be in alarm for at least three seconds or tripped twice
within five minutes before activating system sirens and reporting to
a central station (or pager).

• Wireless Smoke sensors: the first trip of a group 26 RF sensor will
cause a local fire alarm. The second trip of any group 26 zone within
the siren timeout will cause that fire alarm to be reported to the cen­tral station.

Note

RF smoke detectors repeat the alarm transmission every 60 seconds as long
as they are detecting smoke. This repeated transmission will serve as the
second zone trip, causing the alarm to be reported.

Two Wire Smoke (1101)



This setting determines how onboard hardwire zone 8
is configured. When this setting is on, zone 8 will be
configured for two wire smoke detectors. When off, it
will be configured for a normal hardwire input.

To turn Two Wire Smoke off or on:

1. With the display showing ONBOARD OPTIONS, press # twice. The
display shows

2. Press A or B until the display shows TWO WIRE SMOKE ON/OFF

(current setting).

3. Press 1 (off) or 2 (on). The display flashes the entered number. Press # and the display shows the new setting.

Onboard Options-Inputs (Default = off)

 To turn Smoke Verify off or on:

1. With the display showing ONBOARD OPTIONS,
press # twice. The display shows

IFY OFF/ON

(current setting).

SMOKE VER-

2. Press 1 (off) or 2 (on). The display flashes the entered number.

3. Press # and the display shows the new setting.

Note

For California State Fire Marshall Listed installations,
this feature must be off.

Onboard Options-Inputs (Default = off)

SMOKE VERIFY OFF/ON (current setting).

The following sections describe the settings that appear under

PROGRAMMING

.

Output 1, 2 (Output 1: partition assign-11100,
configuration-11101; Output 2: partition assign­11110, configuration-11111)

This setting lets you assign the partition and the 5-digit
configuration number for the two onboard outputs. The
configuration number determines

• which system event activates the selected output, and

• the duration or time the output is activated.

The first three digits represent the trigger number of an
event (such as triggering an alarm, opening a sensor, or
arming the system). The last two digits represent how the
output responds (such as momentary switching, main­tained (or latched) switching, or switching for a preset
time).

Note

If you want to configure an output for user Output Control you
must use the Output Text feature to name the output. If no Out­put Text is programmed, user Output Control will not function
for that output.

Use the system event trigger and response numbers listed
in Appendix B: Reference Tables.

ONBOARD OPTIONS—OUTPUT

Onboard Options-Output-Programming

(Defaults: Output 1=Ptn 1, 01614; Output 2=Ptn 1, 01710)



To set up onboard Output 1 & 2 partition and configuration
assignments:

1. With the display showing ONBOARD OPTIONS, press # + B.
The display shows

2. Press # and the display shows

OUTPUT 2.

3. Press # and the display shows

OUTPUT PROGRAMMING.

OUTPUT 1. Press B to select

PARTITION ASSIGN n (current

setting).

4. Press 1-6 to assign the output to the desired partition, then
press #. The display shows

5. Press B and the display shows

PARTITION ASSIGN (new setting).

CONFIGURATION tttrr (current

setting).

6. Enter the desired configuration number. The display flashes the entered number. Press # and the display shows the new setting.

7. Press # and repeat steps 2 through 6 until all outputs are pro­grammed.

Concord 4 Series Systems 60

Output Text (Output 1: 1120, Output 2: 1121)

Entering text for an output allows the user to control it
directly or by schedule. Use the following guidelines to
“name” onboard outputs:

• Use the item numbers listed in “Appendix B, Table
B2” for characters and words.

Note

If you want to configure an output for user Output Control you
must use the Output Text feature to name the output. If no Out­put Text is programmed, Output Control will not function for
that output.

• If a desired word does not appear in Table B2, create it
using the characters (custom text).

• When using words from Table B2, spaces between
them appear automatically. When using characters
from Table B2 to create words, you must reserve an
item number for a ‘space’ after the word.

• Each character or word uses up one item number. For
example, a word from the list counts as one item num­ber. A created word (such as BOY’S) counts as six
item numbers—4 letters, 1 apostrophe, and 1 space.

• Only 16 item numbers are allowed for each output
name, so plan ahead before programming output text.
You may need to abbreviate words to avoid running
out of item numbers.

Macro Keys Menu

The MACRO KEYS menu lets you set up single-button system commands with the ATP2100 and
ATP2600 touchpads.

The following describes how to program the settings that appear under

Onboard Options-Output Text-Output 1, 2 (Default = none)



To program Output Text:

1. With the display showing ONBOARD OPTIONS, press # then press B twice and the display shows OUTPUT TEXT.

2. Press # and the display shows

3. Press # and the display shows:

ITEM 0 is the first character or word location and 0 is the

OUTPUT 1.

OUTPUT 1 ITEM 0 0 -. Where

character or word number.

4. Enter the number of the desired character or word, or scroll
through the numbers by pressing B (forward) or A (back­ward). If you make a mistake, simply enter the correct num­ber or continue scrolling through choices.

5. Press # to accept the displayed choice and the display shows:

OUTPUT 1 ITEM 1 0 -.

6. Repeat steps 4 and 5 as needed to complete the output name.

7. Press * after entering the last character or word number. The
display shows the complete text name. For example:

PUT 1 GARAGE DOOR

.

PARTITION 1-6.

OUT-

Macro Keys

This menu lets you program the Chime, Stay, Exit, and Away macro keys on
ATP2100 and ATP2600 touchpads. Macro keys let you perform a system com­mand with one button, eliminating manual entry of the command. For example,
the Stay key can be programmed so that it automatically arms the system to level
2 with No Delay just by pressing it once.

• Each partition can accept up to four macros.

• All touchpads in a partition use the same set of macros.

• Macro keys can execute a system command up to 14 keypresses in length.
Use keys 0-9, #, *, and A-F to program macros.

Note

It is recommended not to program macros that disarm the system.

• Panic keys, long keypresses (press and hold), and macro keys themselves
cannot be used in a macro.

• When programming a macro to enter user programming, two delays (F key)
must be entered after the access code, and before any shortcut number. For
example, the macro key sequence for entering the Set Time menu would be
9CODEFF020.

• When using an ATP2100 or ATP2600 to jump to another partition, pressing
the macro buttons on the “jumped” touchpad will execute macro commands
based on the macros programmed in the jumped partition.

Macro Keys (Defaults for all partitions:

Macro Key 1—Chime: 71

Macro Key 2—Stay: 2

Macro Key 3—Quick Exit: D;

Macro Key 4—Away: 3)



To program/change a Macro Key:

1. With the display showing MACRO

KEYS

, press #. The display shows PA R -

TITION 1

.

2. Press A or B to select the desired par­tition (1-6), then press #. The display
shows

MACRO KEY 1 (current setting).

3. Press A or B to select the desired macro key you want to program (1-4).

4. To change this macro, press the asso­ciated macro key. The current setting
disappears and is replaced with a
flashing cursor.

5. Enter the desired system command. The display flashes the entry.

Note

If you make a mistake, press the macro key
twice to clear the entry and start over.

6. Press the macro key again to accept the entered command. The display stops flashing.

61

Concord 4 Series Systems

Exiting Programming Mode

After all installer/dealer programming is completed, use the following procedure to exit program­ming mode.



To exit programming mode:

1. Press * until the display shows SYSTEM PROGRAMMING.

2. Press A or B until the display shows

3. Press # and the touchpad displays the

EXIT PROGRAMMING READY.

TIME AND DATE.

Entering Quick Programming Mode

The Quick Programming Mode allows basic system programming using a SuperBus 2000 Fixed
Display Touchpad or any SuperBus 2000 Alphanumeric Touchpad. The following menus are
accessible:

• Account Number (all partitions)

• CS Phone 1

• CS Phone 2

• CS Phone 3

• Learn Sensors—limited to selecting sensor number, sensor group, and partition assignment.
An alphanumeric touchpad is required for programming sensor text in standard program­ming mode.



To enter Quick Programming Mode:

1. Make sure the system is disarmed in all partitions.

2. Press 8 + installer/dealer CODE + 03. The display shows ACCOUNT NUMBER.

3. Cycle through the menus as shown below:

ACCOUNT

NUMBER

# · # · # · # · # ·

Partition n

-6

1

# · # · # · # · # ·

Acct. Number

00000

B



A

CS PHONE

CS Phone 1

CS Phone

None

B



A

CS Phone 2

CS Phone

None

B



A

CS Phone 3

CS Phone

None

B

A



Sensor Partition n

Sensor Group

LEARN

SENSOR

-6

1

0

# ·

Trip Sensor n

1-96

Entering User Programming Mode

The user programming mode lets you view system version information and program the follow­ing system settings:

• Time and Date

•User Codes

•Options

• Set Up Schedules

• Attach Schedules to Events

• Energy Saver

• Attach Lights to Sensors

• System Version

You can enter user programming from an alphanumeric or fixed display touchpad by using the
system or partition master code. The default system master code is 1234.



To enter user-programming mode:

 Press 9 + CODE. The display shows TIME AND DATE.

B



A

END PRO-

GRAMMING

#

Concord 4 Series Systems 62

Note

Setting the time and date is
important for accurate track­ing of system events stored
in the event buffer.

Time and Date Menu

The panel uses a global clock and calendar for time and date. Alphanumeric touchpads display
the panel time and date whenever the system is disarmed.

The

TIME AND DATE menu lets you set this clock and calendar. The following procedures tell you

how.

Time (020)

This setting lets you adjust the panel clock to the cor­rect time. The panel uses a 24-hour clock. For exam­ple, to set the time to 4:17

P.M., enter 1617.

Date (021)

This setting lets you adjust the panel calendar to
the correct month, day, and year.

User Codes Menu

The USER CODES menu lets you program/change regular user access codes, partition master
codes, and the system master code. You can enter up to 230 separate user codes, allowing up to
230 different “users” access to the security system. You can also specify whether or not a specific
user is able to perform specific actions like, bypass sensors or test the system.

User NNN (030nnn0 where
nnn=user number 00-229)

Time and Date (Default = 00:00)

To set the Time:



1. With the display showing TIME AND DATE, press # and the display
shows

TIME hh:mm (current time).

2. Enter the correct time (0000–2359). The display flashes the
entered time. Press # and the display shows the new time.

Time and Date (Default = 01/01/00)



To set the Date:

1. With the display showing TIME AND DATE, press #, then A or B until
the display shows

DATE nn/nn/nn (current date).

2. Enter the correct month (01–12), day (01–31), and year (00–99). For
example, enter 090100 for September 1, 2000. The display flashes
the entered date. Press # and the display shows the new date.

User Codes-Reg. User Codes-User NNN (Default = none)

User codes perform basic arming
and disarming functions. The sys­tem allows up to 230 user codes
(user numbers 00–229). User
numbers that show ****

indicate

no code is currently programmed
for that user number.



To program Regular User Codes:

1. With the display showing USER CODES, press # and the display shows REGULAR USER

CODES.

2. Press #

3. Press A or B to select the desired user number, then press #. The display shows

and the display shows USER nnn (first available user number).

USER

nnn - nnnn.

4. With the desired user number displayed, enter a 4-digit user code. The display flashes
the entered code. Press # and the display shows



To delete Regular User Codes:

USER nnn - nnnn (new code).

1. With the display showing USER CODES, press # and the display shows REGULAR USER

CODES.

2. Press # and the display shows USER nnn - nnnn (first available user number).

3. Press A or B to select the desired user number/user code you want to delete (if it is not
already displayed), then press #. The display shows

USER nnn - nnnn.

4. Enter the system or partition master code. The display flashes the entered code. Press
# and the display shows

USER nnn -- **** (no code).

63

Concord 4 Series Systems

Direct Bypassing

(030nnn1 where nnn=user
number 00-229)

This setting determines whether a
specific user code provides access
to the “bypass sensors” feature.
Set this feature to “on” for all
users who need to be able to
bypass sensors.

User Codes-Reg. User Codes-User NNN (Default = off)



To turn user code Direct Bypassing off or on:

1. With the display showing USER CODES, press # and the display shows REGULAR USER

CODES.

2. Press #

3. Press A or B to select the desired user number, then press #. The display shows

and the display shows USER nnn (first available user number).

USER

nnn - nnnn.

4. Press A or B until the display shows

DIRECT BYPASSING OFF/ON (current setting).

5. Press 1 (off) or 2 (on). The display flashes the entered setting. Press # and the display shows the new setting.

Remote Access

(030nnn2 where nnn=user
number 00-229)

This setting determines whether
the user can access the panel from
a remote phone (a phone located
off the premises).

System Tests

(030nnn3 where nnn=user
number 00-229)

This setting determines whether a
specific user code provides access
to the phone and sensor tests. Set
this feature to “on” for all users
who need to be able to conduct
phone and sensor tests.

User Codes-Reg. User Codes-User NNN (Default = off)



To turn user code Remote Access off or on:

1. With the display showing USER CODES, press # and the display shows REGULAR USER

CODES.

2. Press #

3. Press A or B to select the desired user number, then press #. The display shows

and the display shows USER nn (first available user number).

USER

nnn - nnnn.

4. Press B until the display shows

REMOTE ACCESS ON/OFF (current setting).

5. Press 1 (off) or 2 (on). The display flashes the entered setting. Press # and the display shows the new setting.

User Codes-Reg. User Codes-User NNN (Default = off)



To turn user code System Tests off or on:

1. With the display showing USER CODES, press # and the display shows REGULAR USER

CODES.

2. Press #

3. Press A or B to select the desired user number, then press #. The display shows

and the display shows USER nnn (first available user number).

USER

nnn - nnnn.

4. Press A or B until the display shows

SYSTEM TESTS OFF/ON (current setting).

5. Press 1 (off) or 2 (on). The display flashes the entered setting. Press # and the display shows the new setting.

Latchkey Report

User Codes-Reg. User Codes-User NNN (Defaults: 00-05 = on, 06-229 = off)

(030nnn4 where nnn=user
number 00-229)



This setting determines whether
the user code causes a latchkey
report to be sent to a pager when
the code is used to change arming
levels.

Concord 4 Series Systems 64

To assign the Latchkey Report attribute to user codes:

1. With the display showing USER CODES, press # and the display shows REGULAR USER

CODES

.

2. Press #

3. Press A or B to select the desired user number, then press #. The display shows

4. Press A or B until the display shows

and the display shows USER nnn (first available user number).

nnn - nnnn

.

LATCHKEY OFF/ON (current setting).

USER

5. Press 1 (off) or 2 (on). The display flashes the entered setting. Press # and the display shows the new setting.

Partition Assign (030nnn5 where nnn=user
number 00-229)

This setting determines which partitions a user code can
access. A code can be assigned to all partitions if
desired, making it usable at any touchpad in any parti­tion and able to jump to any selected partition.

User Codes-Reg. User Codes-User NNN (Default = Ptn 1)



To assign Partitions to a user code:

1. With the display showing USER CODES, press # and the display
shows

REGULAR USER CODES.

2. Press #

and the display shows USER nnn (first available user

number).

3. Press A or B to select the desired user number, then press #. The
display shows

4. Press A or B until the display shows

USER nnn - nnnn.

PARTITION ASSIGN (current

setting).

5. Enter the desired partitions (1-6). The display flashes the entered numbers. Press # and the numbers stop flashing.

Partition Master (0310 - 0315)

The Partition Master Code provides access to all system
operations and user programming for a single partition.

Note

You must be “in” the partition of the partition master code
you wish to change.

System Master (0320)

The System Master Code provides
access to all system operations and user
programming.

Note

In the partition where the indicating device
(Bell) power is located, only the System
Master Code may be enabled to disarm
that partition.

 To change the System Master Code:

1. With the display showing USER CODES, press # then A or B until the display shows SYSTEM MASTER CODE.

2. Press #

3. Enter a new 4-digit code. The display flashes the entered code. Press # and dis­play shows the new code.

Options Menu

The OPTIONS menu lets you set up the system for downloading and silent arming. You can also
adjust alphanumeric touchpad display brightness from this menu.

Downloading (041)

User Codes-Partition Master Code (Default = none)

 To change the Partition Master Code:

1. With the display showing USER CODES, press # then A or B until the display shows PARTITION MASTER CODE.

2. Press #

and the display shows PARTITION nnnn (current code).

3. Enter a new 4-digit code. The display flashes the entered code. Press # and the display shows the new code.

User Codes-System Master Code (Default = 1234)

and the display shows SYSTEM MASTER nnnn (current code).

Options (Default = on)

When this setting is on, the panel can communicate with Enter­prise Downloader software for programming the system from
off-site.

Note

For this feature to work, the panel must be connected to a phone line
and be programmed with REMOTE ACCESS on, with a Downloader
phone number, and with a Downloader code.

65

 To turn Downloading off or on:

1. Press A or B until the display shows OPTIONS.

2. Press #, then A or B until the display shows

LOADING OFF/ON

Press 1 (off) or 2 (on). The display flashes the entered

3.

selection. Press

(current setting).

# and the display shows the new setting.

Concord 4 Series Systems

DOWN-

Touchpad Brightness (043)

This setting lets the user lighten or darken the background on
touchpad displays. Each touchpad can be set to compensate for
lighting conditions in the touchpad location.

Options (Default = 2)



To adjust Touchpad Brightness:

1. Press A or B until the display shows OPTIONS.

2. Press #, then A or B until the display shows

BRIGHTNESS n

3.

Enter a setting from 0 (darkest background) to 3 (brightest
background). The display flashes the entered selection.

# and the display shows the new setting.

Press

(current setting).

TOUCHPAD

Volume (044)

This setting determines the volume level of status
sounds from speakers connected to the Phone Interface/
Voice Module or Voice Only Module.

Note

This menu appears only if a Phone Interface/Voice Module
or a Voice Only Module is connected to the panel.

Voice Chime (045)

This setting determines whether speakers connected to
the Phone Interface/Voice Module or Voice Only Mod­ule announce perimeter sensor/zone numbers that are
tripped when the Chime feature is on. For example,
“Sensor one open.”

Note

This menu appears only if a Phone Interface/Voice Module
or a Voice Only Module is connected to the panel.

Chime On Close (046)

When this setting is on, the panel sounds a single chime
when a perimeter door or window is closed.

Options (Default = 4)

 To adjust status sound Volume:

1. Press A or B until the display shows OPTIONS, then press #.

2. Next, press A or B until the display shows VOLUME n (current setting).

3.

Enter a setting from 0 (off) to 7 (loudest). The display flashes the
entered selection. Press

# and the display shows the new setting.

Options (Default = on)

 To turn Voice Chime off or on:

1. Press A or B until the display shows OPTIONS.

2. Press # then A or B until the display shows

ON

(current setting).

3.

Press 1 (off) or 2 (on). The display flashes the entered selection.

# and the display shows the new setting.

Press

VOICE CHIME OFF/

Options (Default = off)



To turn Chime On Close off or on:

1. Press A or B until the display shows OPTIONS.

2. Press # then A or B until the display shows

OFF/ON

(current setting).

CHIME ON CLOSE

3. Press 1 (off) or 2 (on). The display flashes the entered selection. Press # and the display shows the new setting.

Set Up Schedules Menu

The SET UP SCHEDULES menu lets you set up time frames for light control, output control, auto­matic arming, latchkey times, and exception opening/closing reports
allows you to set up to 16 schedules (00–15) which are shared by all partitions.

Setting up schedules consists of setting a start and stop time for each schedule, then selecting
which days of the week the schedule will be active. You can also set up a rollover schedule,
which starts on one day and ends on another day. This saves programming time and leaves more
schedules available (in case they are needed later).

Rollover Schedule Example: To set up a schedule to rollover from Tuesday evening to Wednes­day morning, set a schedule start time for 2200 (10:00

P.M.) and a stop time for 0500 (5:00 A.M.).

Set the schedule to turn on Tuesday. Because the stop time is set for morning, the system auto­matically carries the schedule over to the next day.

If you use the same start and stop times described above and set the schedule to turn on Monday
through Friday, then one schedule will cover the entire week.

Concord 4 Series Systems 66

. The system (all partitions)

Set Up Schedules (05XXY, where
XX=schedule 00-15 and Y=start [0]/stop[1]
Monday thru Sunday [2-8])

(Default = 00:00)

This menu lets you set up start/stop times for each day of
the week.

Schedules used by one partition cannot be viewed or
changed from a different partition.

Note

If you are programming schedules for your customer, be
sure to record the settings in the User’s Manual.

Attach Schedules to Events Menu

The ATTACH SCHEDULES TO EVENTS menu lets you link the following system events to time
schedules:

• Latchkey Opening—sends a report if system is disarmed within the attached time schedule.

• Latchkey Closing—sends a report if system is armed within the attached time schedule.

• Exception Opening—sends a report if system is not disarmed within the attached time
schedule.

• Exception Closing—sends a report if system is not armed within the attached time sched­ule.

• Lights (1–9) activate X10 controlled lights by the attached time schedule.

• Outputs (1–6) allow users to attach onboard (1–2) and SnapCard outputs to a schedule.

• Arming—Allows the user to arm the panel at the schedule start time.

 To set up a Time Schedule:

1. Press A or B until the display shows SET UP SCHEDULES.

2. Press # and the display shows

SCHEDULE 00. If you want a differ-

ent schedule number, press A or B until the desired schedule num­ber appears.

3. Press # and the display shows

START TIME hh:mm (current setting).

4. Enter the desired starting time (00:00–23:59). The display flashes
the entered time. Press # and the display shows

START TIME hh:mm

(new setting).

5. Press B and the display shows

STOP TIME hh:mm (current setting).

6. Enter the desired stop time (00:00–23:59). The display flashes the
entered time. Press # and the display shows

STOP TIME hh:mm (new

setting).

7. Press B and the display shows

MONDAY OFF/ON (current setting).

To select a different day, continue pressing B until the desired day
appears.

8. Press 1 (off) or 2 (on). The display flashes the entered selection. Press # and the display shows the new setting for the selected day.

9. Repeat steps 7 and 8 until all desired settings for each day are set.

Latchkey Reports (Opening: 060nn,
Closing: 061nn, where nn=Schedule
number [0 to 15])

This setting lets you attach the Latchkey
Opening report feature and the Latchkey
Closing report feature to time schedules.

67

Attach Schedules to Events (Default = off)

To Attach a Schedule to Latchkey Opening or Latchkey Closing:



1. Press A or B until the display shows ATTACH SCHEDULES TO EVENTS.

2. Press # then A or B until the display shows

KEY CLOSING

3. Press # and the display shows

.

SCHEDULE 00 OFF/ON (current setting). If you

LATCHKEY OPENING OR LATCH-

want a different schedule, press A or B until the desired schedule appears.

4. Press 1 (off) or 2 (on). The display flashes the entered selection. Press # and the display shows the new setting for the selected schedule.

Concord 4 Series Systems

Exception Reports (Opening:

062nn, Closing: 063nn, where
nn=Schedule number [0 to 15])

This setting lets you attach the Exception
Opening report feature and the Exception
Closing report feature to time schedules.

Attach Schedules to Events (Default = off)

To Attach a Schedule to Exception Opening or Exception Closing:



1. Press A or B until the display shows ATTACH SCHEDULES TO EVENTS.

2. Press # then A or B until the display shows

TION CLOSING

3. Press # and the display shows

.

SCHEDULE 00 OFF/ON (current setting). If you

EXCEPTION OPENING OR EXCEP-

want a different schedule, press A or B until the desired schedule appears.

4.

Press 1 (off) or 2 (on). The display flashes the entered selection. Press # and the display shows the new setting for the selected schedule.

Lights (064xnn where nn=Schedule
number [0 to 15] and x=light number
[1 to 9] minus 1)

This setting lets you attach light controls to a
time schedule.

Outputs (065xnn where nn=Sched­ule number [0 to 15] and x=output
number [1 to 6] minus 1)

This setting lets you attach outputs to a time
schedule. Onboard outputs are 1–2, Snap­Card outputs are 3–6.

Note

Only onboard and SnapCard outputs can be
scheduled. These outputs can only be sched­uled if:
a). output text has been entered in installer pro­gramming, and
b). the output is assigned to the same partition
as the touchpad used for schedule attachment.

Attach Schedules to Events (Default = off)

 To Attach Schedules to Lights:

1. Press A or B until the display shows ATTACH SCHEDULES TO EVENTS.

2. Press # then A or B until the display shows

LIGHTS menu.

LIGHTS. Press # to enter the

3. Press A or B until the desired light appears.

4. Press # and the display shows

SCHEDULE 00 OFF/ON (current setting). If you

want a different schedule, press A or B until the desired schedule appears.

5. Press 1 (off) or 2 (on). The display flashes the entered selection. Press # and the display shows the new setting for the selected schedule.

6. Repeat steps 3, 4, and 5 until all desired lights are attached to schedules.

Attach Schedules to Events (Default = off)

 To Attach Schedules to Outputs:

1. Press A or B until the display shows ATTACH SCHEDULES TO EVENTS.

2. Press # then A or B until the display shows

OUTPUTS menu.

OUTPUTS. Press # to enter the

3. Press A or B until the desired output appears.

4. Press # and the display shows

SCHEDULE 00 OFF/ON (current setting). If you

want a different schedule, press A or B until the desired schedule appears.

5. Press 1 (off) or 2 (on). The display flashes the entered selection. Press # and the display shows the new setting for the selected schedule.

6. Repeat steps 3, 4, and 5 until all desired outputs are attached to schedules.

Arming (0660nn where nn=Sched-

Attach Schedules to Events (Default = off)

ule number [0 to 15])

This setting lets you arm according to a time
schedule.

Note

This setting will allow you to arm to AWAY only.
There is no disarm schedule.

Concord 4 Series Systems 68

 To Attach Schedules to Arming:

1. Press A or B until the display shows ATTACH SCHEDULES TO EVENTS.

2. Press # then A or B until the display shows

ARMING.

3. To select arm to AWAY press #.

4. Press # and the display shows

SCHEDULE 00 OFF/ON (current setting). If you

want a different schedule, press A or B until the desired schedule appears.

5. Press 1 (off) or 2 (on). The display flashes the entered selection. Press # and the display shows the new setting for the selected schedule.

6. Repeat steps 4 and 5 until all desired schedules are attached.

Energy Saver Menu

The ENERGY SAVER menu lets you set the Energy Saver Module or Dialog RF Thermostat low­and high-setpoints. These setpoints override the premises thermostat allowing the Energy Saver
Module or Dialog RF Thermostat to activate the furnace/air conditioner.

Low Setpoint (070)

This setting determines the temperature at
which the energy saver module relay closes
to activate the furnace.

Note

The low setpoint cannot be set equal to or
higher than the high setpoint.

High Setpoint (071)

This setting determines the temperature at
which the energy saver module relay closes
to activate the air-conditioner.

Note

The high setpoint cannot be set equal to or
lower than the low setpoint.

Attach Lights to Sensors Menu

The ATTACH LIGHTS TO SENSORS menu lets you assign a light number to a sensor. Each time the
sensor is activated, the attached light will turn on for 5 minutes. When the 5 minute timer expires
the light will turn off. If the same light is scheduled, it will only turn on during the schedule time.

Light X to Sensor Y (08n where
n=light number [1-9] minus 1)

Energy Saver (Default = 50°F)

 To set the Low Setpoint:

1. With the display showing ENERGY SAVER, press #, then A or B until the dis-
play shows LOW SETPOINT NN DEGREES (current setting).

2.

Enter the desired temperature (45–89°). The display flashes the entered setting.

# and the display shows the new setting.

Press

Energy Saver (Default = 90°F)

 To set the High Setpoint:

1. With the display showing ENERGY SAVER, press #, then A or B until the dis­play shows

2.

Enter the desired temperature (46–90°). The display flashes the entered setting.
Press

HIGH SETPOINT nn DEGREES (current setting).

# and the display shows the new setting.

Attach Lights to Sensors (Default = 0)

This menu attaches light x to sensor y. Each
time a selected sensor is tripped, the selected
light will turn on and a 5 minute timer will
start.

Note

The sensor must be learned into the current par­tition before it can be attached.

 To attach a light to a sensor:

1. With the display showing LIGHT 1 TO SENSOR y (current setting), press A or B to select the desired light number.

2. Enter the desired sensor number (01–96). The display flashes the entered
setting. Press # and the display shows the new setting.

3. Repeat steps 1 through 2 until all desired lights are attached to sensors.



To detach a light from a sensor:

1. With the display showing LIGHT 1 TO SENSOR y (current setting), press A or B to select the desired light number.

2. Enter 0 as the sensor number and press #.

69

Concord 4 Series Systems

System Version Menu

The SYSTEM VERSION menu lets you view and identify panel hardware and software. This infor­mation is primarily used for troubleshooting purposes.

System Version (Factory Code:
010, System Number: 011, System
Level: 012, Software Version: 013)

This menu lets you view and identify panel
hardware and software version.

Downloader Programming

Note

Downloader programming
has not been investigated by
UL.

Note

A Downloader Phone Num­ber must be programmed
and the user-programmable
option “Downloading” must
be on for remote downloader
programming to work.

The panel can be programmed remotely using Enterprise. Use the information you recorded in
Appendix A to inform the downloading operator of the programming requirements for this sys­tem.

Enterprise Downloader Programming

 To initiate a Enterprise download session:

1. Contact your download station and ask the operator to prepare to download to the panel.

2. Make sure the system is disarmed.

3. Press 8 + system master code + 7 + 0 (any), 1 (down), or 2 (up). The display shows

DOWNLOAD IN PROGRESS

If the alphanumeric touchpad does not display
loader operator to verify the downloader phone number. Also, make sure ToolBox is set up prop­erly. Refer to the “Troubleshooting” section if the problem persists.

To view and identify the System Version:



1. Press A or B until the display shows SYSTEM VERSION.

2. Press # and the display shows

FACTORY CODE nnn*nnnn.

3. Press B and the display shows SYSTEM NUMBER *nnnnnnn.

4. Press B again and the display shows

5. Press B again and the display shows

SYSTEM LEVEL nnnn.
SW VERSION nnnnx (panel firmware ver-

sion).

during the downloading process.

SYSTEM DOWNLOAD IN PROGRESS, call the down-

(Default = N/A)

SYSTEM

Testing the System

Note

Before testing, it is recom­mended that you have cov­ers on all modules (mounted
outside the cabinet) and the
panel cabinet door closed.
The testing environment
should match the system
working environment.

This section describes the following:

• Basic System Commands

• Testing Zones/Sensors

• Testing Phone Communication

• Testing Central Station Communication

• Testing Outputs and Sirens

• Testing Light Control

• Testing the Energy Saver Module

• Changing Fixed Display Touchpads

• Testing the Audio Verification Module

• Testing Cellular Backup Communication

You should test the system after installing or servicing and after adding or removing devices from
the system.

Refer to the “Troubleshooting” section if correct test results are not achieved.

Concord 4 Series Systems 70

Basic System Commands

Table 8 describes basic touchpad operating commands. For complete details on system operation,
including user programming, refer to the system User’s Manual.

Table 8: Basic Touchpad Commands

Command System Response

* (STATUS) Indicates current system status

* + *

1 + CODE Disarms system to OFF

2 + CODE Arms system to STAY

3 + CODE Arms system to AWAY

2 (quick arm on) Arms system to STAY

3 (quick arm on) Arms system to AWAY

2 or 3 + CODE + 4
or
2 or 3 + 4

5 + 2 or 3 + CODE
or
5 + 2 or 3

7 + 1 Turns chime feature on and off

7 + 2 Turns Energy Saver on and off

7 + 4

7 + 6 Identifies alarms in memory

7 + 7 + n (n = output number [1–6])
1–2 = onboard outputs

3–6 = module outputs

8 + CODE + 2 Initiates a phone test

8 + CODE + 3 Initiates a sensor test

8 + installer CODE + 3 Initiates a dealer sensor test

8 + CODE + 6 Partition jump

8 + CODE + 8 View Event History

0 + 0 Turns all controlled lights on and off

0 + n (n = light number 1-9) Turns individual controlled light on and off

Indicates AC power, battery, and current system
status

Arm system—No Delay (no exit or entry delay)

Arms system silently (no arming status beeps)

Partition jump without entering code (only if Parti­tion Security option is off)

Turns the output on or off. (This command is only
functional after output text is entered into panel
memory.)

Note

While the sensor test is a
valuable installation and ser­vice tool, it only tests sensor
operation for the current
conditions. You should per­form a sensor test after any
change in environment,
equipment, or programming.

Note

If you hear a long, low­pitched beep, proceed to the
following section “If a Wire­less Sensor Does Not Test.”

71

Testing Zones/Sensors

Test sensors/zones after all programming is completed, whenever there is a change in environ­ment, equipment, or programming, and whenever a zone- or sensor-related problem occurs.

If the system does not respond as described in the following procedure, see the “Troubleshoot­ing” section.

1. Place all sensors and zones in their non-alarm state.

2. At an alphanumeric touchpad, enter the sensor test mode by pressing 8 + installer code + 3.
The touchpad sounds one beep and displays
timer.

3. Trip each zone/sensor one at a time. Touchpads (and interior sirens) should sound one short,
high-pitched beep and the display should show the sensor name (or number) and

4. Press the

STATUS button when you think all zones/sensors are tested. The touchpad displays

any untested sensors/zones and touchpad panics. If all sensors/zones and touchpad panics
have been tested, the display shows

SENSOR TEST OK.

5. Test any untested zones/sensors and touchpad panics.

6. The system stays in sensor test mode for 15 minutes. When less than 5 minutes remain,
touchpads and interior sirens beep and the panel announces the remaining time over the
speakers once every minute. After 15 minutes the panel disarms to OFF, automatically. If
you need more time to complete the sensor test, press 8 + installer CODE + 3 while the sys­tem is still in sensor test mode. This restarts the 15 minutes of test time.

SENSOR TEST. The panel starts a 15 minute

OK.

Concord 4 Series Systems

7. When all sensors/zones and touchpad panics have been tested, press 1 + installer CODE to exit sensor test mode.

If a Wireless Sensor Does Not Test

If touchpads display SENSOR FAILURE and sirens sound a long, low-pitched beep when a zone or
sensor is tripped, this indicates that the wireless sensor signal strength is below acceptable limits.
Distance from the receiver, the installation environment, or both, are most likely affecting the
sensor signal strength.

When possible, locate wireless sensors within 100 feet of the panel. While a transmitter may
have a range of 1,000 feet or more out in the open, the environment at the installation site can
have a significant effect on transmitter range. Refer to the “Troubleshooting” section to resolve
the problem.

For wireless sensors that don’t respond, use an RF Sniffer (60-401) test tool to verify that the sen­sor is transmitting. Constant beeps from the RF Sniffer indicate a runaway (faulty) sensor.
Remove the sensor battery(s) and replace the sensor.

Testing Phone Communication

Perform a phone test to check the phone communication between the panel and the central moni­toring station.



To perform a phone test:

1. Contact the central monitoring station to inform them that you are testing the system.

2. Press 8 + system master CODE + 2. The display reads PHONE TEST and the touchpad sounds one beep. When the panel completes the test, the system returns to the previous arming level automatically.

If the display continues to show
CODE and refer to the “Troubleshooting” section.

PHONE TEST for 1½ minutes or more, enter 1 + system master

Note

The way information is dis­played varies with pager ser­vices and may not match the
example above. Account
numbers with alpha-charac­ters also vary when dis­played, depending on pager
service. Account numbers
are not displayed if
STREAMLINING is turned
on.

Testing Central Station/Pager Communication

After performing sensor and phone tests, check that the system is reporting alarms successfully
to the central station or pager.

Be sure to contact the central monitoring station before activating outputs that trigger

!

Caution

 To test communication with the central station/pager:

1. Call the central station and tell the operator that you will be testing the system.

2. Arm the system.

3. Test each of the touchpad and wireless panic buttons and trip at least one sensor of each type (fire, intrusion, etc.) to verify correct operation.

4. Check pager displays to verify reports are received. Pagers display an event code, digit sen­sor number, and the last four digits of the account number. For example, a pager display of

999 002 7468 indicates the following:

999 = alarm condition,
002 = sensor/zone in alarm or user number,
7468 = last four digits of account number.

5. When you finish testing the system, call the central monitoring station to verify that the alarms were received.

Table 9 describes pager system event codes.

from an alarm condition.

Concord 4 Series Systems 72

Table 9: Pager System Event Codes

Code System Event

009 Zone Restoral

111 System Disarmed

115 Sensor Tes t E x i t

118 Trouble condition cleared

119 Alarm Canceled

222 System Armed to STAY

333 System Armed to AWAY

555 Phone/Sensor Test

888 System Trouble Condition

999 System in Alarm

Table 10 describes pager sensor/zone number and user number report codes.

Table 10: Pager Sensor/Zone Code and Numbers

Code Sensor/Zone or User Number

000 System event not caused by a zone or user

001–096 Sensor/Zone Numbers 1–96

600–829 Regular User Codes 0–229 used

830-837 Partition Master Code used

838-845 Partition Duress Code used

846 System Master Code used

847 Installer Code used

848 Dealer Code used

850 Quick Arm used

851 Keyswitch Sensor used

852 System Armed Itself (during service or power-up)

73

Testing Outputs and Sirens

All outputs (onboard and SnapCard) should be tested to verify configuration programming.

Be sure to contact the central monitoring station before activating outputs that trigger

!

Caution

 To test outputs:

1. Contact the central monitoring station to inform them you are testing the system.

2. Verify that all wiring at the panel and output devices is correct.

3. Activate the appropriate device to trigger each output as programmed.

4. Verify that each output responds according to the programmed configuration number. For
outputs that trigger sirens, verify that the correct alarm sounds are produced from these
sirens. Table 11 describes the system alarm sounds you should hear for each alarm event.

5. Contact the central monitoring station when you are finished testing.

from an alarm condition.

Table 11: System Alarm Sounds

Alarm Type Alarm Sound

Fire Repeating series of three beeps

Police/Intrusion Continuous tone

Auxiliary Rapid beeps

Concord 4 Series Systems

Note

The system must have high­and low-temperature limits
set to test the Energy Saver
Module.

Testing Light Control

Test all lights plugged into X10 Lamp Modules to verify house code and light number settings.



To test light control:

1. Press 0 + 0 repeatedly to turn all lights on and off together.

2. Press 0 + 1 repeatedly to turn light 1 on and off.

3. Repeat step 2 for remaining lights (0 + 2 for light 2, 0 + 3 for light 3, etc.).

4. Arm the system to Away. All lights plugged into modules set to Unit 1 (or set as entry lights)
should turn on and stay on for 5 minutes. All lights plugged into modules set to Unit 2
should blink three times to indicate the arming level. Remaining lights should not be
affected.

5. Disarm the system. If Unit 1 (or entry) lights were on for an entry or alarm, they will turn off in 5 minutes. Unit 2 lights should blink once to indicate the system is off. Remaining lights should not be affected.

6. All lights should turn on and remain on during fire and auxiliary/medical alarms. All lights should flash during a police or intrusion alarm.

Testing the Energy Saver Module (ESM)

Test the Energy Saver Module to verify it overrides the thermostat.

 To test the Energy Saver Module:

1. Press * (status) + * (status) to display the system status, ENERGY SAVER OFF, and the present

TEMPERATURE nn°. The temperature displayed (and/or announced) should match the house

thermostat. If the temperatures do not match, refer to the

DEVICES

menu in the “Programming” section.

ACCESSORY MODULES—BUS

Note

There is a 5-minute delay
after the Energy Saver Mod­ule returns control to the fur­nace/AC before it will
override the furnace/AC
again.

Note

Chime and trouble beep
tones sound using the
default frequency during, or
within 15 seconds of, any
button activity at that specific
touchpad.

Note

Vacuum fluorescent displays
do not have a contrast
adjustment.

2. Press 7 + 2 to turn on the ESM. The display shows ENERGY SAVER ON and the ESM relay will click once.

3. Press 7 + 2 again to turn the ESM off. The display shows

ENERGY SAVER OFF.

Changing Fixed Display LCD Touchpad Chime and Trouble Beep Tones

The frequency (pitch) of chime and trouble beep tones from a fixed display touchpad can be
adjusted to a more desirable or distinct tone, or to compensate for hearing impaired persons.



To change status tone pitch:

1. Press and hold the * and 0 buttons together until you hear a steady tone, then release the but­tons.

2. Press and hold 1 to lower the pitch or press and hold 2 to raise the pitch.

3. Release the button when the desired pitch is heard.

After about 15 seconds of no touchpad activity, the steady tone stops sounding.

Adjusting Touchpad Display Contrast

Touchpad displays can be adjusted for easier viewing to help compensate for lighting conditions
in the touchpad location. The contrast adjustment lightens or darkens the text.

 To adjust display contrast:

1. Enter configuration mode by pressing the D and 6 buttons together for at least two seconds. The display shows DA nnn.

2. Press and release the 1 and 2 buttons together repeatedly, until the desired contrast level is displayed.

3. Press * and the display briefly shows

DONE, then shows the time and date.

Testing Audio Verification Module (AVM) Communication

Test the Audio Verification Module from off-site and the central station to verify that it works
properly.



To test the module from off-site:

You will need a helper and touch-tone phone at an off-site location to perform this test. When
testing the AVM from off-site the following guidelines must be followed.

• The Remote Access feature must be set to on (default).

Concord 4 Series Systems 74

• The Audio Verify feature must be set to on.

• The system must be in a non-alarm state.

• Optional Ring/Hang/Ring feature must be on (default) to work with steps 1 and 2 below.
Otherwise wait for 12 rings and the panel will pick up automatically.

1. The off-site helper calls the panel, lets the phone ring twice, and hangs up.

2. The helper must call the panel again in 10 to 40 seconds. The panel answers System hello.

3. The helper dials the following on the phone, # 1234 # 8 (AVM access CODE) 5.

4. The helper should now be able to hear you through the AVM.

5. Walk through the vicinity of the AVM while speaking at a normal conversation level.

6. Tell the helper to dial a 1 and speak to you. To return to listen mode, the helper dials a 3.

7. When testing is complete, have the helper dial 99 and hang up.



To test the module with the central station:

1. Inform the central station that you will be sending an alarm and testing an AVM.

2. Give them the programming selections you made for the panel (see “Audio Verification Menu” for programming information).

3. Use a touchpad panic button to initiate an auxiliary alarm.

4. The central station operator waits for the alarm to be reported and initiates an audio session.

5. Walk through the vicinity of the AVM while speaking at a normal conversation level.

6. Have the operator speak to you.

7. When testing is complete, the operator will end the session.

Testing Cellular Backup Communication

Perform this test to check the cellular communication between the panel and the central monitor­ing station.



To test Cellular Communication:

1. Contact the central monitoring station to inform them that you are testing the system.

2. Install and activate the SuperBus 2000 Cellular Backup Module.

3. Verify or change the following CS PHONE 1 panel option settings shown in Table 12.

Table 12: Current Phone Settings

Note

If the current settings do not
match the test settings,
record the current settings
(Table 12), so that they can
be restored when this test is
complete.

CS PHONE 1 Option Test Setting Previous Setting

PHONE NUMBER Central station phone number

HIGH LEVEL RPTS ON

BACKUP OFF*

CELLULAR BACKUP ON

* Can be set to ON if no CS PHONE 2 PHONE NUMBER is programmed.

4. Disconnect the phone line by unplugging the Db-8 cord from the RL-31X Jack.

5. Initiate a phone test (8 + System Master Code + 2).

6. The phone test attempt should fail via the phone line within 5 minutes. The panel will emit a long low tone (and speak “phone failure 1” if so equipped).

7. Wait for the phone test to succeed via the cell backup. The panel should emit a short high tone (and speak “phone test ok” if so equipped).

8. Verify the CS report.

9. If success does not occur, verify that the signal strength (RSSI) shown on the Cellular Backup Module is acceptable and repeat steps 5-8.

10. Restore previous CS PHONE 1 settings if needed.

75

Concord 4 Series Systems

Troubleshooting This section describes what to do if you experience problems with system operation. If after per-

forming the troubleshooting procedures the panel still malfunctions, please call Technical Sup­port at 1-800-777-2624.

Feature Problem Action/Solution

Panel Power

Panel does not power up. Touchpads don’t display or respond.

1. Verify that the panel transformer is plugged into an unswitched outlet.

2. Check the AC circuit breaker to be sure the circuit is live.

3. Check that the backup battery is installed correctly and the AC power transformer is plugged in.

4. Check for proper panel and transformer wiring.

5. Measure the incoming AC voltage at panel terminals 1 and 2. It should read about 16.5 VAC.

No incoming AC voltage at panel terminals 1 and 2.

1. Unplug the AC power transformer and disconnect the wires from the transformer and the panel.

2. Check transformer to panel wire for short or open circuits.

3. Plug in the transformer and check for 16.5 VAC at the transformer unconnected terminals. If zero (0) volts, replace the transformer.

Touchpad display indicates System Low Battery or voice sounds “System low battery.”

1. Check that the backup battery is installed correctly and the AC power transformer is plugged in.

2. Measure the incoming AC voltage at panel terminals 1 and 2. It should read about 16.5 VAC.

3. Check for 11.75 to 13.8 VDC battery voltage between the backup battery spade lugs. If the battery voltage is not within this range, replace the battery.

Note

When the panel is running a backup battery test, the reading at the connected battery can range from

11.2 to 13.5 VDC. The panel automatically runs a backup battery test under the following conditions: (1)
on initial power-up, (2) during user sensor test, (3) once every minute when backup battery has failed,
(4) once every 24 hours at the programmed STIME (UL 98 Options off) or once every 4 hours (UL 98
Options on).

With the AC power transformer plugged in, the panel automatically charges the battery. While the bat­tery is charging for the first time it is normal for the system to indicate System Low Battery. This can take
a number of hours depending on the initial battery charge. Once the battery reaches 12.5 VDC (full
charge as measured while in battery test), the condition clears. If the trouble condition persists after 24
hours, replace the backup battery.

The touchpads flash AC or display AC Power Failure/AC Failure After pressing STATUS. (Panel continues to oper-
ate from backup battery).

1. Check the AC circuit breaker to be sure the circuit is live.

2. Check for proper panel and transformer wiring.

3. Check that the transformer is plugged into a nonswitched outlet and secured with the provided screw.

4. Check that the transformer is supplying AC to the panel. (Transformer internal fuse may be blown.

Be careful when securing the transformer to an outlet with a metal cover. Hold the cover
tightly in place. You could receive a serious shock if the metal outlet cover drops down onto
the prongs of the plug while you are securing the transformer and cover to the outlet box.

!

Warning

Access Codes

Customer cannot remember access code(s).

1. Check your records to see if you have the customer’s access code(s) on file.

2. Verify the access code(s) using the Downloader.

3. Clear memory and reprogram the panel locally.

4. Clearing the memory will erase onboard hardwire zone factory programming.

Installer cannot remember install code.

Concord 4 Series Systems 76

Feature Problem Action/Solution

1. Check your records to see if you have the install code on file.

2. Verify the install code using the Downloader.

3. Use the Dealer Code to enter program mode and view the installer code.

Installer cannot remember dealer code.

Check your records to see if you have the dealer code on file.

Arming and Disarming

System protests and won’t arm.

1. If arming to level 2, make sure all monitored perimeter doors and windows are closed.

2. If arming to level 3, make sure all perimeter and interior sensors are closed.

3. Press STATUS for an indication of the problem.

System won’t disarm.

1. Disarming using incorrect code. Enter correct code.

2. Access code is not programmed or set up in user programming to disarm system.

3. Wireless touchpad is not learned into system or hardwire touchpad is not communicating to panel. Check installer programming for learned wireless touchpads.

4. The installer code is being used to disarm the system. The system is designed not to disarm using the installer code. Use a regular or system master code to disarm the system.

Bypassing

Touchpad indicates Invalid and/or “Invalid” is heard when you attempt to bypass a sensor.

1. Attempting to bypass a 24-hour sensor that cannot be bypassed (group 26 fire sensors).

2. Sensor is not active in the current arming level.

System cancels sensor bypass when you try to arm to level 2 or 3.

Sensor is being bypassed before arming to 2—STAY or 3—AWAY. Arm to the desired level before
bypassing a sensor.

Wireless Sensor and Touchpad Batteries

System indicates Sensor/Touchpad nn low battery.

Replace the indicated device battery. Test the sensor/touchpad after replacing the battery.

Note

If the sensor/touchpad is not tested after battery replacement, the system continues to show a low bat­tery condition, since that was the last signal it received from the device. Testing the sensor/touchpad
with new batteries allows the panel to receive a signal with good battery information.

Central Station/Pager Reporting

Central station/pager is not receiving reports.

1. Check that the premises phone line is working.

2. Perform a phone test.

3. Check that the DB-8 cord is plugged into the RJ-31X/CA-38A jack.

4. Check that the DB-8 cord is wired correctly to the panel.

5. Check for correct phone line wiring between the TELCO block and RJ-31X/CA-38A jack.

6. Replace faulty RJ-31X/CA-38A jack.

7. Replace faulty DB-8 cord.

8. Verify that central station/pager phone number is programmed into the panel. Reprogram the phone number and retest, if necessary.

9. Verify that the correct phone format (SIA or CID) is being used.

10. For pagers, extend the pager delay setting (see the PHONE OPTIONS—GLOBAL menu in the
“Programming” section.

Alphanumeric Touchpads

Display shows all ************.

Touchpad is not connected to panel bus terminals or is wired incorrectly. Check and correct wiring.

77

Display is blank.

Concord 4 Series Systems

Feature Problem Action/Solution

1. Check that panel is powered up.

2. Check for touchpad power and/or bus miswiring, opens, or shorts.

3. Check touchpad brightness setting (see the user-programming OPTIONS menu in the “Pro­gramming” section).

Touchpad buttons don’t beep when pressed.

1. Check for touchpad power and/or bus miswiring, opens, or shorts.

2. Check that key beeps option is set to on (see the ACCESSORY MODULES—BUS DEVICES menu
in the “Programming” section).

Fixed Display Touchpads

Display is lit but does not respond to key presses.

1. Touchpad is not connected to panel bus terminals or is wired incorrectly. Check and correct wiring.

2. Check that touchpad is learned into panel memory.

Display is blank.

1. Check that panel is powered up.

2. Check for touchpad power and/or bus miswiring, opens, or shorts.

3. Check touchpad brightness setting (see the user-programming OPTIONS menu in the “Pro­gramming” section).

Touchpad buttons don’t beep when pressed.

1. Check for touchpad power and/or bus miswiring, opens, or shorts.

2. Check that key beeps option is set to on (see the ACCESSORY MODULES—BUS DEVICES menu
in the “Programming” section).

Speakers

Speakers don’t sound alarms.

1. Check for correct wiring at speaker and panel terminals; correct where necessary.

2. Speaker output has shut down because panel detected terminal 7 or 8 is shorted to ground. Disconnect panel AC and battery backup power. Locate short and correct. Apply panel AC and backup battery power and retest.

3. Alarm is in partition 2-6 and speaker is connected to panel terminals 7 and 8, which activate only for partition 1 alarms.

Sirens

Piezo sirens connected to SnapCard, or onboard (panel) outputs 1 and/or 2 don’t produce any alarm sounds.

1. Check for incorrect wiring between siren and panel; correct where necessary.

2. Output has not been configured (set up) to activate sirens. Enter program mode and configure
output (see ACCESSORY MODULES—BUS DEVICES—SNAP CARD, or ONBOARD OPTIONS—
OUTPUT 1, 2 in the “Programming” section).

3. Check for correct output partition assignment.

Hardwire Zones

System doesn’t go into alarm when zone is tripped.

1. System is disarmed. Arm system and then trip the zone.

2. Zone is not learned into panel memory. Enter installer/dealer program mode—LEARN SEN-
SORS, and learn zone into memory.

3. Zone is learned into wrong partition. Delete zone and learn into correct partition or change the partition in the EDIT SENSORS menu.

4. For HIM zones, check that the HIM LED is blinking to verify communication with the panel. If LED is off, check wiring between HIM and panel.

Zone reports trouble condition.

1. Check that onboard, HIM, and SnapCard zone inputs have a 2k-ohm EOL resistor installed at the last device on the loop in series for N/C loops, in parallel for N/O loops.

2. Check for zone wire fault—short circuit on N/C loops, open circuit on N/O loops.

3. Make sure all devices on zone are in non-alarm state, then enter disarm command to reset zone.

Wireless Sensor Zones

System doesn’t respond (in sensor test or when armed) when sensor is tripped.

Concord 4 Series Systems 78

Feature Problem Action/Solution

1. Verify that receiver antennas are routed through holes on top of enclosure and antenna shrouds are installed.

2. Check that the wireless sensor battery(s) are installed.

3. Check the sensor battery(s) for low voltage. Replace battery(s) if necessary.

4. Use an RF Sniffer (60-401) to verify that sensor is transmitting.

5. Sensor is not learned into panel memory. Enter installer/dealer program mode—LEARN SEN-
SORS, and learn sensor into memory.

6. Zone is learned into wrong partition. Delete zone and learn into correct partition or change the partition in the EDIT SENSORS menu.

Sensor reports trouble condition.

1. Sensor tamper switch is tripped—sensor cover is off, not latched securely, or sensor is not
mounted securely. Secure sensor mounting and/or cover, then trip sensor to clear the condi­tion.

2. Check the sensor battery for low voltage. Replace batteries, if necessary.

Touchpad indicates [sensor #] supervisory and/or Sensor [sensor #] supervisory is heard.

1. Use an RF Sniffer (60-401) to verify that sensor is transmitting. If sensor is not transmitting, check battery for low or no voltage and replace.

2. Change mounting position of sensor (from horizontal to vertical or vice versa) and test sensor several times for consistency.

3. Sensor signal is not reaching panel/receiver because sensor is too far away. Remove sensor
from mounted location and test from other locations. Mount sensor in area where signal can
reach panel/receiver or install a SuperBus 2000 RF Transceiver in the vicinity of the sensor.

Smoke sensor beeps once every 44 seconds.

Sensor batteries are getting low. Replace batteries.

Wireless Touchpads

System doesn’t respond to commands entered from wireless touchpad.

1. Verify that receiver antennas are routed through holes on top of enclosure and antenna shrouds are installed.

2. Check that touchpad battery(s) are properly installed.

3. Check the touchpad battery(s) for low voltage. Replace battery(s), if necessary.

4. Use an RF Sniffer (60-401) to verify that touchpad is transmitting.

5. Touchpad is not learned into panel memory. Enter program mode and learn touchpad into memory (see LEARN SENSORS).

6. Touchpad is learned into wrong partition. Delete touchpad and learn into correct partition or change the partition in the EDIT SENSORS menu.

Phones

Light Control

79

Touchpad reports trouble condition.

Check the touchpad battery(s) for low voltage. Replace battery(s), if necessary.

Loss of dial tone at on-site phones after wiring RJ-31X jack or connecting the DB-8 cord.

1. Wait 2 minutes and try again. The panel may be busy trying to report to the central station.

2. Disconnect the panel DB-8 cord from the RJ-31X jack. If the phone still doesn’t work, the sys­tem is okay and the problem is in the wiring.

3. Check RJ-31X jack wiring and TELCO block wiring. Replace RJ-31X jack if necessary.

4. Check DB-8 cord connections at the panel and RJ-31X jack. Replace cord if necessary.

5. Perform a phone test after troubleshooting the phone line.

Constant dial tone, preventing dial-out on premises phones.

One or more polarity-sensitive phones exist on-site. Reverse the phone wires connected to the
brown and gray wire terminals on the RJ-31X jack.

Light controlled by X10 Lamp Module is not working.

Concord 4 Series Systems

Feature Problem Action/Solution

1. Check that the lamp has a working bulb and that the lamp switch is on.

2. Check to make sure X10 module is not plugged into an outlet controlled by a switch. Move to a nonswitched outlet location and test.

3. Panel is not powered by a power line carrier transformer. Replace existing transformer with a power line carrier transformer.

4. Power transformer and X10 modules are not plugged into outlets on the same electrical phase. Relocate modules or transformer to different outlets to determine working locations.

5. Check that the HOUSE dial on the X10 module matches the partition house code programmed into the panel.

6. X10 module is located in wrong partition. Move module to correct partition and retest.

7. Partition house codes are not programmed into panel. Enter program mode and set partition house codes.

Energy Saver Module

Module does not respond to system commands or appear to control furnace.

1. Check that the module is wired correctly to the panel terminals.

2. Verify the module LED is flashing continuously. If the LED is not flashing, remove power and check wiring.

3. There is a 5-minute delay after the module returns control to the furnace/AC thermostat, before the module overrides the thermostat again. Wait 5-minutes and try again.

Module temperature does not match actual room temperature.

The module room temperature setting has not been adjusted or was adjusted before the module
warmed or cooled to room temperature. To ensure accuracy, wait at least 15 minutes after installing
the module before adjusting the temperature. To adjust the module room temperature setting, see
TEMPERATURE under the ACCESSORY MODULES—BUS DEVICES—UNIT-ID—ENERGY OPTIONS
menu in the section “Programming the Panel.”

Automation Module

Module is not controlling or communicating with the panel and panel indicates a “BUS FAILURE UNIT nn” where nn is
the Automation Module bus unit number.

1. Check that the module is wired correctly to the panel terminals.

2. Verify the SuperBus Module’s red LED is flashing continuously. If the LED is not flashing, remove power and check wiring.

Module is not controlling or communicating with the panel and panel indicates a “
is the Automation Module bus unit number.

1. Check that the RS-232 cable is firmly connected to the Automation Module and the Automation Device.

2. Verify the Automation Device is powered and turned on.

Module is not controlling or communicating with the panel and panel does not indicate a bus failure.

Verify the Automation Module is learned into panel memory.

Cellular Backup Module

Cellular backup report does not occur.

1. Verify the Cellular Backup option is on for the CS phone number being tested.

2. Verify that the module is learned into panel memory.

3. Check that the Cellular Backup Module has been activated as outlined in the device Installation Instructions.

The panel indicates “auxiliary phone trouble 1.”

1. Check the antenna connection.

2. Adjust the antenna positioning for maximum signal.

3. Verify Cellular System setting.

4. Check that the Cellular Backup Module has been activated as outlined in the device Installation Instructions.

The panel indicates “auxiliary phone trouble 2.”

1. Check the antenna connection.

2. Adjust the antenna positioning for maximum signal.

3. Verify Cellular System setting.

The panel indicates “auxiliary phone trouble 3.”

BUS FAILURE UNIT AMnn” where nn

Concord 4 Series Systems 80

Feature Problem Action/Solution

1. Check the antenna connection.

2. Adjust the antenna positioning for maximum signal.

The panel indicates “auxiliary phone trouble 4.”

Contact the cellular provider for details.

The panel indicates “auxiliary phone trouble 5.”

Contact the cellular provider for details.

The panel indicates “auxiliary phone trouble 6.”

Replace the module.

SuperBus 2000 Wireless Gateway Module

Module is not communicating on Bus and indicates a “Bus Failure Unit nn”. Where nn represents the Wireless Gate­way unit number.

1. Check that the module is wired correctly to the panel terminals.

2. Verify that the module’s red Bus LED is flashing. If not, remove power and check all the wiring.

Module’s status LED’s don’t turn on after initial power-up.

1. Wait 5 - 8 minutes for the module to communicate with alarm.com.

2. Access code Lock feature must be turned off to work properly.

Module doesn’t communicate with alarm.com.

1. Check module’s status LED’s. Refer to the “SuperBus 2000 Wireless Gateway Module” instruc­tions for a description of the LED’s.

81

Concord 4 Series Systems

Appendix A: System Planning Worksheets

Customer Name _________________________________

Address _______________________________________

City _________________ County ___________ State ___

Zip __________ Phone (____) ___________

Table A1: Wireless Devices

Part No. Description Qty.

60-362 Door/Window Sensor

60-670-95R SAW Door/Window Sensor

60-741-95 Micro Recessed Door/Window Sensor

60-499 Slim Line Door/Window Sensor

60-688* Micro Door/Window Sensor

60-641 Long-Life Door/Window Sensor

60-461* Shock Sensor

60-459* Sound Sensor

60-462* Glass Guard Sensor

60-506 System Sensor Smoke Sensor

60-838-95R 2100ARFT Smoke Sensor

60-848-02-95 ESL 562 Smoke Sensor

60-460 Rate-of-Rise Heat Sensor

60-589* Manual Fire Pull Sensor

60-504* Freeze Sensor

60-452 Pendant Panic Sensor

60-458 Single Button Panic Sensor

60-457 Dual Button Panic Sensor

60-578 Water-Resistant Panic Sensor

60-511-01-95* DS924i PIR Motion Sensor

60-639-95R SAW Indoor PIR Motion Sensor

60-639-95R-OD

60-703-95 Crystal Indoor PIR Motion Sensor

60-834-95R

60-597 HiTech Handheld Wireless Touchpad

60-607* 2-Button Keychain Touchpad

60-606* 4-Button Keychain Touchpad

60-659-95R* SAW 4-Button Keychain Touchpad

60-832-95R* 2-Button ELM Keychain Touchpad

SAW Outdoor PIR Motion Sensor (Not

for intrusion protection)

Adjustable Dual technology Sound
Sensor

Concord 4 Series Systems 82

Table A2: Hardwire Devices

Part No. Description Qty.

Hardwire Sensors/Detectors

N/A

System Sensor models 2400, or 2400TH or ESL
series 429AT, 521B or 521BXT

mA

(Max.)

80 mA††

Sub Total

13-082* PIR Motion Detector 10 mA

Sirens

13-046 Hardwire Exterior Siren 145 mA

13-949** Hardwire Interior Siren 85 mA

13-950** Piezo Dynamic Exterior Siren 150 mA

SuperBus 2000/Miscellaneous Components

60-746-01 2x16 LCD Alphanumeric Touchpad 90 mA

60-820 Fixed Display LCD Touchpad 65 mA

60-803 2x20 LCD Alphanumeric Touchpad 120 mA

60-804 2x20 VFD Alphanumeric Touchpad 120 mA

60-983 ATP 1000 110 mA

60-984 ATP 2600 165 mA

60-985 ATP 2100 165 mA

600-1013* GTS 50 300 mA

60-836

Voice Only Module (with current jumper installed)
(with current jumper removed)

300 mA
600 mA

60-777-01 Phone Interface/Voice Module 600 mA

600-1025-01­95R

RF Transceiver 55 mA

60-764-01-95R RF Receiver (see note) 35 mA

600-1019 2 Amp Power Supply N/A

60-756 4 Input/2 Output SnapCard 185 mA

60-757 8Z Hardwire Zone Expander SnapCard 230 mA

60-758 4 Output SnapCard 130 mA

60-774 Hardwire Input Module 35 mA

60-770 Hardwire Output Module 180 mA

60-620-01* Energy Saver Module 20 mA

60-850
60-850-01

Cellular Backup Module (standard power)
Cellular Backup Module (high power)

1600 mA
1900 mA

60-861 Wireless Gateway-Ready Kit 1600 mA

60-677* Interrogator 200 Audio Verification Module 10 mA

60-783-02* Automation Module 35 mA

60-528 Hardwire Interior Speaker 500 mA

13-060 15-Watt Speaker 500 mA

Total power consumption: mA

Total power consumption not to exceed: 1,000 mA

* These devices not listed, investigated, or verified by UL.

** UL listing applied for.

† Listed, but not tested for compatibility by UL.

†† Total current only for all 2-wire smoke detectors connected to panel 2-wire smoke loop.

Note

When installing SuperBus 2000 RF Receiver Modules, the Antenna Tamper feature must be set to off
(see REPORTING—GLOBAL in the “Programming” section).

83

Concord 4 Series Systems

Table A3: Zone and Sensor Assignments

No. RF Zone

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

Module Bus

ID Number

Module Input

Number

Group Partition Zone/Sensor Text

Concord 4 Series Systems 84

Table A3: Zone and Sensor Assignments (Continued)

No. RF Zone

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

Module Bus

ID Number

Module Input

Number

Group Partition Zone/Sensor Text

85

Concord 4 Series Systems

Table A3: Zone and Sensor Assignments (Continued)

No. RF Zone

89

90

91

92

93

94

95

96

Module Bus

ID Number

Module Input

Number

Group Partition Zone/Sensor Text

Table A4: System Settings Index and Record

Setting (reference) default Shortcut No. Setting

Installer Programming—8 + Installer/Dealer CODE + 00

24 Hour Tamper Off 06000

AC Failure Off 06011

Access Code Lock (On) 0003

Access Timeout 90 sec 09004

Account No. 00000 0010-0060

Activity Timeout 24 hrs 0305

Alarm Verify Off 06108-06608

Antenna Tamper Off 06001

Audio Mode 1 09001

Audio Verify Off 09000

Auto Phone Test Off 02001

Auto Test Reset On 02002

Auxiliary Panic On 0511-0561

Aux Power Fail On 06016

AVM Access Code None 09006

Back In Service On 06003

Backup CS Phone 1 On, CS Phone 2-3 Off

Battery Restoral Off 06006

Beep Delay 2 sec 09005

Buffer Control Off 06002

Buffer Full Report Off 06007

Bypass Reports Off 06004

Call Wait Cancel None 02009

Cancel Message On 02007

Cellular Backup CS Phone 1 On, CS Phone 2-3 Off

Cellular System B

Closing Reports Off 06101 - 06601

Comm. Failure On 02003

CS Phone 1-3 None

Daylight Saving On 0307

01005, 01015,
01025

01007, 01017,
01027

01000, 01010,
01020

1_____________2_____________3___________

1_____________2_____________3___________

1_____________2_____________3___________

Concord 4 Series Systems 86

Table A4: System Settings Index and Record (Continued)

Setting (reference) default Shortcut No. Setting

Dealer Code None 0002

Delete Sensors None 082

Dial Tone Detect On 02010

Dial Abort Delay 30 sec 02006

Disable Trouble Beeps Off 0701

Downloader Code 12345 0000

Downloader Phone No. None 01090

DTMF Dialing On 02004

Duress Code None 0016-0066

Duress Option Off 06103-06603

Edit Sensors None 083

Entry Delay 30 sec 0310-0360

Entry Lights none 0400-0450

Exception Reports (phones) Off

Exception Reports (pagers) Off

Exit Delay 60 sec 0311-0361

Exit Extension On 0013-0063

Extended Delay 4 min 0312-0362

Fire Panic On 0510-0560

Fire Shutdown Off 09002

Force Armed Off 06104-06604

Freeze Alarm Off 06106-06606

Freeze Temp 42 06107-06607

Global Fire Off 0703

Ground Fault On 06017

High Level Reports (phones) CS Phone 1 On, CS
Phone 2-3 Off

High Level Reports (pagers) On

House Code 1B, 2C, 3D, 4E, 5F, 6G 0401-0451

Immediate Beeps Off 0700

Installer Code 4321 0001

Keychain TP Arming Off 0513-0563

Keychain TP PTN 0006

Keyswitch Sensor None 0014-0064

Keyswitch Style Transition 0015-0065

Latchkey Format Off 06105-06605

Latchkey Reports (pagers) On

Latchkey Zones None 0500

Learn Sensors None 080

Line Fail Delay None 0213

Local Phone Control On 0210-0260

01003, 01013,
01023

01033, 01043,
01053, 01063,
01073

01001, 01011,
01021

01031, 01041,
01051, 01061,
01071

01035, 01045,
01055, 01065,
01075

1_____________2_____________3___________

1_____________2_____________3___________
4_____________5_____________

1_____________2_____________3___________

1_____________2_____________3___________
4_____________5_____________

1_____________2_____________3___________
4_____________5_____________

87

Concord 4 Series Systems

Table A4: System Settings Index and Record (Continued)

Setting (reference) default Shortcut No. Setting

Low CPU Battery On 06005

Low Level Reports (phones) CS Phone 1 On, CS Phone
2-3 Off

Low Level Reports (pagers) Off

Manual Mic Gain 09009

Multi-PTN Arm Off 0005

Next Phone Test 7 days 0304

No Activity Off 06102 - 06602

Open/Close Reports (phones) Off

Open/Close Reports (pagers) Off

Opening Reports Off 06100-06600

Onboard Output 1 01614- any audible alarm 11101

Onboard Output 2 01710 - status & alarm tones 11111

Output Trip Time 4 sec 0305

Pager Delay 15 sec 02008

Pager Partition Assignment 1

Pager Phone 1-5 None

Partition Security On 0004

Phone Access Key # 0216-0266

Phone Panic Off 0215-0265

Phone Test On 02000

Phone Test Freq. 7 days 0303

Police Panic On 0512-0562

Program Report Off 06015

Quick Arm Off 0011-0061

Quick Exit On 0012-0062

Receiver Failure Off 06012

Remote Access On 0211-0221

RF Low Battery Rpt Weekly 06013

RF Supervisory Rpt Weekly 06014

RF TX Timeout 12 hrs 0302

Ring/Hang/Ring On 0212-0262

Reporting Format (SIA/CID) CID

Sensor Text None 081

Silent Talkback Off 09003

Siren Timeout 4 min 0313-0363

Siren Verify Off 0710

Sleep Time Off 0314-0364

Smoke Verify Off 1100

01002, 01012,
01022

01032, 01042,
01052, 01062,
01072

01004, 01014,
01024

01034, 01044,
01054, 01064,
01074

01037, 01047,
01057, 01067,
01077

01030, 01040,
01050, 01060,
01070

01006, 01016,
01026

1_____________2_____________3___________

1_____________2_____________3___________
4_____________5____________

1_____________2_____________3___________

1_____________2_____________3___________
4_____________5_____________

1_____________2_____________3___________
4_____________5_____________

1_____________2_____________3___________
4_____________5_____________

1_____________2_____________3___________

Concord 4 Series Systems 88

Table A4: System Settings Index and Record (Continued)

Setting (reference) default Shortcut No. Setting

SnapCard Output 1 (01400 - keychain touchpad star
button activation)

SnapCard Output 2 (00410 - any audible alarm) 101111

SnapCard Output 3 (00903 - arming to STAY or AWAY) 101121

SnapCard Output 4 (01003 - arming to AWAY) 101131

Star Is No Delay Off 0514-0564

Streamlining On

Supervisory Time 03:00 0300

Swinger Limit 1 06015

System Tamper Off 06109-06609

Toll Saver On 0214-0264

TP Panic RPT FMT Off 06010

Two Trip Error Off 06009

Two Wire Smoke Off 1101

UL 98 Options Off 0702

VOX Gain Range 09008

VOX Mic Gain 09007

VOX RX Gain 09010

Zone Restorals Off 06008

101101

01036, 01046,
01056, 01066,
01076

1_____________2_____________3___________
4_____________5_____________

89

Concord 4 Series Systems

Appendix B: Reference Tables

Table B1: Sensor Group Characteristics

No. Name Application Alarm Delay

00 Fixed Panic 24-hour audible fixed emergency buttons. Police Instant

01 Portable Panic 24-hour audible portable emergency buttons. Police Instant

02 Fixed Panic 24-hour silent fixed emergency buttons. Silent Instant

03 Portable Panic 24-hour silent portable emergency buttons. Silent Instant

04 Fixed Auxiliary

05 Fixed Auxiliary

Portable Auxil-

06

iary

Portable Auxil-

07

iary

08 Special Intrusion

09 Special Intrusion Special belongings (i.e. gun cabinets and wall safes.) Police Standard

10 Entry/Exit Delay

11 Entry/Exit Delay

12 Entry/Exit Delay

13 Instant Perimeter Exterior doors and windows. Police Instant

14 Instant Interior Interior doors. Police Follower

15 Instant Interior Interior PIR motion sensors. * Police Follower

16 Instant Interior Interior doors. Police Follower

17 Instant Interior PIR motion sensors. * Police Follower

18 Instant Interior Instant Interior Cross-Zone# PIR motion sensors. * † Police Follower

19 Delayed Interior

20 Delayed Interior

Local Instant

21

Interior

Local Delayed

22

Interior

Local Instant

23

Auxiliary

Local Instant

24

Auxiliary

Local Special

25

Chime

24-hour auxiliary sensor, such as Pendant Panic or
holdup button.

24-hour auxiliary emergency button. Siren shutoff
confirms CS report.

24-hour portable auxiliary alert button. Auxiliary Instant

24-hour portable auxiliary button. Siren shutoff con­firms CS report.

Special belongings, such as gun cabinets and wall
safes.

Entry and exit doors that require a standard delay
time.

Garage doors and entrances that require an extended
delay time. *

Driveway gates and entrances that require a twice
extended delay time. *

Interior doors that initiate a delay before going into
alarm. *

PIR motion sensors that initiate a delay before going
into alarm. *

24-hour local alarm zone protecting anything that
opens and closes.

Same as group 21, plus activation initiates a delay
before going into alarm.

24-hour local alarm zone protecting anything that
opens and closes. ‡

24-hour local alarm zone protecting anything that
opens and closes. Sirens shut off at restoral. *

Notify the user when a door is opened. Sounds emit
from a local annunciator. *

Auxiliary Instant

Auxiliary Instant

Auxiliary Instant

Police Instant

Police Standard

Police Extended

Police

Police Standard

Police Standard

Police Instant

Police Standard

Auxiliary Instant

Auxiliary Instant

Special
Chime

Twice
Extended

Instant

Restoral

Supervisory

CS Report

√ √

√

√ √

√

√ √

√ √

√

√

√ √ √
√ √ √
√ √ √ √

√ √ √ √

√ √ √ √
√ √ √ √

√ √ √

√ √

√ √ √

√ √
√ √

√ √ √

√ √

√ √

√ √

√ √

√ √

√

Chime (Level 1)

Active Levels

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

2, 3

2, 3

2, 3

2, 3

2, 3

2, 3

3

3

3

3

3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

Concord 4 Series Systems 90

Table B1: Sensor Group Characteristics (Continued)

No. Name Application Alarm Delay

Restoral

26 Fire 24-hour fire, rate-of-rise heat, and smoke sensors. Fire Instant

27 Output Module

28 Output Module

Hardwire Output Module (HOM) lamp control or other
customer feature. ‡

HOM, PIR motion sensor, sound sensor or pressure
mat. ‡

Silent Instant

Silent Instant

29 Auxiliary Freeze sensor. Auxiliary Instant

32 Output Module

HOM, PIR motion sensor, sound sensor or pressure
mat.‡

Silent Instant

√ √ √
√ √

√ √ √

33 Siren Wireless Siren Supervision. ‡ Silent Instant

34 Gas Carbon monoxide (CO) Gas Detectors ‡ Auxiliary Instant

√ √ √

Local Instant

35

Police (Day

Local alarm in levels 1 and 2. Report to CS in level 3. Police Instant

√ √

Zone)

38 Auxiliary Water sensor ‡ Auxiliary Instant

√ √ √

Note: Check marks (√) represent characteristics present in a group.

* This group is not certified as a primary protection circuit for UL-listed systems and is for supplementary use only.
† Sounds instant police siren if two or more sensors are tripped within 4 minutes. Otherwise sensors are followers to delayed
sensors. If Alarm Verification is on, group 18 functions like group 17.

‡ This group has not been investigated by UL.

§ This group is required for UL-listed residential fire alarm applications.

CS Report

Supervisory

√

√ √

√

(level 3

only)

Chime (Level 1)

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

Active Levels

Note

Cross-Zoning is not recom­mended for exit/entry zones.
Each zone has the ability to
individually protect the
intended area. (e.g. motion
detector patterns overlap).

Cross-Zoning

Cross-Zone (Alarm Verify) refers to two different Group 10-20 sensors that must be tripped
within four minutes of each other to report an alarm to the central station. The diagram in the fig­ure below shows the path of a person walking from the kitchen to the living room. When the per­son is detected walking through the kitchen, the motion sensor in the kitchen is tripped, sounding
a local alarm. If motion is detected by the living room motion sensor within four minutes, an
alarm report will be sent to the central station.

D i n i n g

R o o m

D e t e c t i o n P a t h / K i t c h e n M o t i o n S e n s o r

D e t e c t i o n P a t h / L i v i n g R o o m M o t i o n S e n s o r

M o t i o n S e n s o r

P a t h o f P e r s o n W a l k i n g

K i t c h e n

L i v i n g

R o o m

B e d r o o m

B e d r o o m

H a l l

B e d r o o m

91

Concord 4 Series Systems

Table B2: Item Numbers and Sensor Text

Item #

001 Aborted 041 Date 081 Gas 121 North 161 Siren 201 G
002 AC 042 Daughter’s 082 Glass 122 Not 162 Sliding 202 H
003 Access 043 Degrees 083 Goodbye 123 Now 163 Smoke 203 I
004 Active 044 Delay 084 Hallway 124 Number 164 Son’s 204 J
005 Activity 045 Den 085 Heat 125 Off 165 Sound 205 K
006 Alarm 046 Desk 086 Hello 126 Office 166 South 206 L
007 All 047 Detector 087 Help 127 OK 167 Special 207 M
008 AM 048 Dining 088 High 128 On 168 Stairs 208 N
009 Area 049 Disarmed 089 Home 129 Open 169 Stay 209 O
010 Arm 050 Door 090 House 130 Opening 170 Supervisory 210 P
011 Armed 051 Down 091 In 131 Panic 171 System 211 Q
012 Arming 052 Download 092 Install 132 Partition 172 Tamper 212 R

013 Attic 053 Downstairs 093 Interior 133 Patio 173

014 Auxiliary 054 Drawer 094 Intrusion 134 Pet 174 Test 214 T
015 Away 055 Driveway 095 Invalid 135 Phone 175 Time 215 U
016 Baby 056 Duct 096 Is 136 Please 176 To 216 V
017 Back 057 Duress 097 Key 137 PM 177 Touchpad 217 W
018 Bar 058 East 098 Kids 138 Police 178 Trouble 218 X
019 Basement 059 Energy Saver 099 Kitchen 139 Pool 179 Unbypass 219 Y
020 Bathroom 060 Enter 100 Latchkey 140 Porch 180 Unit 220 Z
021 Battery 061 Entry 101 Laundry 141 Power 181 Up 221 (space)
022 Bedroom 062 Error 102 Left 142 Press 182 West 222 ’(apostrophe)
023 Bottom 063 Exit 103 Level 143 Program 183 Window 223 - (dash)
024 Breezeway 064 Exterior 104 Library 144 Progress 184 Zone 224 _ (underscore)
025 Building 065 Factory 105 Light 145 Quiet 185 0 225 *
026 Bus 066 Failure 106 Lights 146 Rear 186 1 226 #
027 Bypass 067 Family 107 Living 147 Receiver 187 2 227 :
028 Bypassed 068 Father’s 108 Load 148 Report 188 3 228 /
029 Cabinet 069 Feature 109 Loading 149 RF 189 4 229 ?
030 Canceled 070 Fence 110 Low 150 Right 190 5
031 Car 071 Fire 111 Lower 151 Room 191 6

032

033 Central 073 Floor 113 Master 153 Schedule 193 8
034 Chime 074 Force 114 Mat 154 Screen 194 9
035 Closed 075 Foyer 115 Medical 155 Second 195 A
036 Closet 076 Freeze 116 Memory 156 Sensor 196 B
037 Closing 077 Front 117 Menu 157 Service 197 C
038 Code 078 Furnace 118 Mother’s 158 Shed 198 D
039 Computer 079 Gallery 119 Motion 159 Shock 199 E
040 Control 080 Garage 120 No 160 Side 200 F

Sensor

Text

Carbon
Monoxide

Item # Sensor Text Item #

072 First 112 Main 152 Safe 192 7

Sensor

Text

Item #

Sensor

Text

Item #

Sensor

Text

Tempera­ture

Item

#

213 S

Sensor Text

Concord 4 Series Systems 92

Table B3: System Event Trigger Numbers

System Event Description

Trigg er

No.

Null Trigger (used for direct control) Activated only by schedule or direct command. 000

Fire Alarm When Fire sirens are started. 001

Police Alarm When Police sirens are started. 002

Auxiliary Alarm When Auxiliary sirens are started. 003

Any Audible Alarm When any of the above sirens are started. 004

Silent Alarm (sensor groups 2, 3, and duress)

Any Audible or Silent Alarm

When a group 2 or 3 sensor goes into alarm or when a duress
alarm is activated (does not include groups 25, 27, 28, or 32).

When any alarm is started (does not include groups 25, 27, 28,
or 32).

005

006

HOM Group 27, 28, 32 in Alarm When a sensor in group 27, 28, or 32 goes into alarm. 007

Major Trouble (phone or receiver failure) When a receiver failure (S94) or a phone failure (S96) occurs. 008

Arming to STAY or AWAY When the system is armed to level 2 or 3. 009

Arming to AWAY When the system is armed to level 3. 010

AVM is Interactive (audio session in progress)

When the central station operator begins listening or talking to
the premises.

011

Fail-to-Communicate (panel can’t call CS or pager) When the fail-to-communicate output is activated. 012

AVM Trip (edge) When an AVM alarm occurs, output is activated momentarily. 013

Keychain Touchpad Star Button-Press When the star button on a keychain touchpad is pressed. 014

Smoke Power (for resetting 4-wire smoke detectors) Deactivated when hardwire smoke detectors need to be reset. 015

Exterior Siren Activated for police or fire alarms. 016

Interior Siren Activation follows all system noises 017

AVM Trip (pulse) When an AVM alarm occurs, output is deactivated for 10 ms 018

State of System Status Follows the state of system status (ready or trouble). 019

Tamper Condition When any tamper is tripped 020

Closing Report Sent

When a closing report has been successfully transmitted to the
central station.

021

Arming to Level 1 When the system is disarmed. 022

Group XX in Alarm When any sensor in group XX goes into alarm Table B4

Sensor XX in Alarm When sensor number XX goes into alarm Table B5

Sensor XX Open When sensor number XX is opened Table B5

93

Concord 4 Series Systems

Table B4: Sensor Group Event Trigger Numbers

Sensor Group Trigger No. Sensor Group Trigger No.

Group 00 in alarm 064 Group 17 in alarm 081

Group 01 in alarm 065 Group 18 in alarm 082

Group 02 in alarm 066 Group 19 in alarm 083

Group 03 in alarm 067 Group 20 in alarm 084

Group 04 in alarm 068 Group 21 in alarm 085

Group 05 in alarm 069 Group 22 in alarm 086

Group 06 in alarm 070 Group 23 in alarm 087

Group 07 in alarm 071 Group 24 in alarm 088

Group 08 in alarm 072 Group 25 in alarm 089

Group 09 in alarm 073 Group 26 in alarm 090

Group 10 in alarm 074 Group 27 in alarm 091

Group 11 in alarm 075 Group 28 in alarm 092

Group 12 in alarm 076 Group 29 in alarm 093

Group 13 in alarm 077 Group 32 in alarm 096

Group 14 in alarm 078 Group 33 in alarm 097

Group 15 in alarm 079 Group 34 in alarm 098

Group 16 in alarm 080 Group 35 in alarm 099

Group 38 in alarm 102

Table B5: Sensor Number Event Trigger Numbers

Sensor Number State Trigger No. State Trigger No.

Sensor 01 in alarm 129 open 257

Sensor 02 in alarm 130 open 258

Sensor 03 in alarm 131 open 259

Sensor 04 in alarm 132 open 260

Sensor 05 in alarm 133 open 261

Sensor 06 in alarm 134 open 262

Sensor 07 in alarm 135 open 263

Sensor 08 in alarm 136 open 264

Sensor 09 in alarm 137 open 265

Sensor 10 in alarm 138 open 266

Sensor 11 in alarm 139 open 267

Sensor 12 in alarm 140 open 268

Sensor 13 in alarm 141 open 269

Sensor 14 in alarm 142 open 270

Sensor 15 in alarm 143 open 271

Sensor 16 in alarm 144 open 272

Sensor 17 in alarm 145 open 273

Sensor 18 in alarm 146 open 274

Sensor 19 in alarm 147 open 275

Concord 4 Series Systems 94

Table B5: Sensor Number Event Trigger Numbers

Sensor Number State Trigger No. State Trigger No.

Sensor 20 in alarm 148 open 276

Sensor 21 in alarm 149 open 277

Sensor 22 in alarm 150 open 278

Sensor 23 in alarm 151 open 279

Sensor 24 in alarm 152 open 280

Sensor 25 in alarm 153 open 281

Sensor 26 in alarm 154 open 282

Sensor 27 in alarm 155 open 283

Sensor 28 in alarm 156 open 284

Sensor 29 in alarm 157 open 285

Sensor 30 in alarm 158 open 286

Sensor 31 in alarm 159 open 287

Sensor 32 in alarm 160 open 288

Sensor 33 in alarm 161 open 289

Sensor 34 in alarm 162 open 290

Sensor 35 in alarm 163 open 291

Sensor 36 in alarm 164 open 292

Sensor 37 in alarm 165 open 293

Sensor 38 in alarm 166 open 294

Sensor 39 in alarm 167 open 295

Sensor 40 in alarm 168 open 296

Sensor 41 in alarm 169 open 297

Sensor 42 in alarm 170 open 298

Sensor 43 in alarm 171 open 299

Sensor 44 in alarm 172 open 300

Sensor 45 in alarm 173 open 301

Sensor 46 in alarm 174 open 302

Sensor 47 in alarm 175 open 303

Sensor 48 in alarm 176 open 304

Sensor 49 in alarm 177 open 305

Sensor 50 in alarm 178 open 306

Sensor 51 in alarm 179 open 307

Sensor 52 in alarm 180 open 308

Sensor 53 in alarm 181 open 309

Sensor 54 in alarm 182 open 310

Sensor 55 in alarm 183 open 311

Sensor 56 in alarm 184 open 312

Sensor 57 in alarm 185 open 313

Sensor 58 in alarm 186 open 314

Sensor 59 in alarm 187 open 315

Sensor 60 in alarm 188 open 316

Sensor 61 in alarm 189 open 317

95

Concord 4 Series Systems