Intellinet Network Solutions INT-PSNC-UM-1106-06 User Manual

PRO SERIES Network Camera & Video Server
INT-PSNC-UM-1106-07
Table of Contents
Safety and Regulatory Notices .................................................................................................... 3
Section 1: Product Overview
1.1 About the Pro Series Network Cameras and Video Servers........................................... 5
1.2 Main Features and Benefits ........................................................................................... 5
Section 2: Phys ic a l Des c rip t i on
2.1 Package Contents .......................................................................................................... 6
2.2 MPEG4 CCD Camera..................................................................................................... 7
2.3 MPEG4 CCD IR Camera……........................................................................................ 8
2.4 Network Video Server…..……......................................................................................... 9
2.5 Network Dome Camera …............................................................................................ 10
2.6 JPEG CMOS Camera 550710 ….................................................................................. 11
Section 3: Installation Summary and Examples ........................................................................ 13
Section 4: Assigning an IP address and Accessing the Camera’s Homepage
4.1 Connecting the Camera to a PC ...................................................................................15
4.2 Setting Up the IP Address Using IP Installer ……......................................................... 16
4.3 Accessing the Camera’s Homepage ................. ........... .......... ........ .......... ......... .......... ..17
4.4 Homepage Options (MPEG4 Cameras).........................................................................17
4.5 Homepage Options (JPEG CMOS Camera 550710) ....................................................25
Section 5: Adjusting the Camera Lens
5.1 Adjusting the Focus .......................................................................................................26
5.2 Replacing the Lens ........................................................................................................26
Section 6: Administrator Menu
6.1 Overview of the Administrator Menu .............................................................................27
6.2 Image Configuration
6.2.1 MPEG4 CCD Cameras, Dome Cameras & Network Video Server.......................... 28
6.2.2 MPEG4 CMOS Cameras ……… ………............ ............... ............... ............... .......... 33
6.2.3 JPEG CMOS Camera 550710 ….……..................................................................... 34
6.3 Network Configuration
6.3.1 MPEG4 Cameras, Dome Cameras & Network Video Server................................... 36
6.3.2 JPEG CMOS Camera 550710 …………………………………….............................. 39
6.4 User Configuration
6.4.1 MPEG4 Cameras, Dome Cameras & Network Video Server ……........................... 40
6.4.2 JPEG CMOS Camera 550710 ………………………………………........................... 41
6.5 Event Trigger Configuration
6.5.1 MPEG4 Cameras, Dome Cameras & Network Video Server ……........................... 42
6.5.2 JPEG CMOS Camera 550710 ………………………………………........................... 46
6.6 System Configuration
6.6.1 MPEG4 Cameras, Dome Cameras & Network Video Server ……........................... 47
6.6.2 JPEG CMOS Camera 550710 ………………………………………........................... 49
6.7 Wireless Configuration
6.7.1 Wireless Setup…..................................................................................................... 50
6.7.2 Wireless Security Settings …………........................................................................ 50
6.8 OSD (On-Screen-Menu) Configuration ........................................................................
Section 7: PoE Support.............................................................................................................. 61
Section 8: 8-Channel Viewing/Recording Softwar e... ....... ...... ...... .... ....... ..... ....... ..... ...... ........ .... 63
Section 9: Multi-Viewer Software................................................................................................ 68
Section 10: ETSP Client Software.............................................................................................. 71
Section 11: RTSP Video Playback................................................................................ ............. 76
Section 12: SSL Encryption / Access via HTTPS....................................................................... 78
Section 13: Remote Access to a Camera & Router Setup…….................................................. 80
Section 14: Developer Information
14.1 Software Development Kit (SDK)…………………………............................................. 85
14.2 Direct Access to Internal JPEG…………………………............................................... 86
14.3 Motion-JPEG Access (MPEG4/M-JPEG models only) ............................................... 87
54
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Appendix A: Frequently Asked Questions (FAQ)....................................................................... 87
Appendix B: Accessing the Camera via HyperTerminal…………………................................. 92
Appendix C: Troubleshooting..................................................................................................... 94
Appendix D: Utilizing IP addresses on a Local Network………….............................................. 96
Appendix E: Updating Firmware................................................................................................. 98
Appendix F: The I/O Connector .............................................................................................. 99
Appendix G: Dynamic Domain Name System (DDNS)............................................................ 100
Appendix H: Reinstating the Factory Default Settings...............................................................105
Appendix I: Glossary of Terms ................................................................................................106
Appendix J: Product Specifications…………………………...................................................... 108
Thank you for purchasing this INTELLINET NETWORK SOLUTIONS™ Pro Series Network Camera or Network Video Server. This user manual includes instructions for using and managing the camera on your network. Networking experience will be helpful when setting up and using this product. Updated versions of this document will be posted to www.networkipcamera.com as they become available.
Electromagnetic Compatibility (EMC) This equipment generates radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Re-orient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect t he equipment to an outlet on a different circu it than the receiver.
- Consult your dealer or an experienced radio/TV technician for help.
- Check that shielded (STP) network cables are being used with this unit to ensure compliance with EMC standards.
This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be require d t o tak e whatever measures ma y be required to correct the interference. This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022/1998, and the requirements for immunity according to EN55024/1998 residential, commercial and light industry.
Safety
This equipment complies with EN 60950, Safety of Information Technology equipment.
Radio Transmission Regulatory Information
This equipment generates and radiates radio frequency energy, and must be installed and operated while maintaining a minimum body-to-camera distance of 3 feet (1 meter). Tested to comply with FCC Standards FOR HOME OR OFFICE USE. This product must be installed and used in strict accordance with the instructions given in the user documentation. This product complies with the following radio frequency and safety standards: Europe - EU Declaration of Conformity. This device complies with the requirements of the R&TTE Directive 1999/5/EC with essential test suites as per standards EN 301489: General EMC requirements for radio equipment; and ETS 300328: Technical requirements for radio equipment. USA - Federal Communications Commission (FCC): This device complies with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference that may cause undesired operation.
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Video Standard and Product Classification
As the video standard varies from country to country, users are asked to check it first and choose the right model. The two most common video standards used are NTSC and PAL. NTSC is the video system or standard used in North America and most of South America. In NTSC, 30 frames are transmitted each second. Each frame is made up of 525 individual scan lines. PAL is the predominant video system or standard mostly used overseas. In PAL, 25 frames are transmitted each second. Each frame is made up of 625 individual scan lines.
These are the products represented in this user manual:
550710: JPEG CMOS Network Camera for NTSC & PAL standards 503181: Wired MPEG4/JPEG CCD Network Camera for NTSC standard 550796: Wired MPEG4/JPEG CCD Network Camera for PAL standard 550253: Wireless MPEG4/JPEG CCD Network Camera for NTSC standard 550178: Wireless MPEG4/JPEG CCD Network Camera for PAL standard 550314: Wired MPEG4/JPEG CCD IR Network Camera for NTSC standard 550291: Wired MPEG4/JPEG CCD IR Network Camera for PAL standard 550321: Wireless MPEG4/JPEG CCD IR Network Camera for NTSC standard 550307: Wireless MPEG4/JPEG CCD IR Network Camera for PAL standard 550468: Wired MPEG4/JPEG CMOS Digital PTZ Network Camera for NTSC & PAL standards 550482: Wireless MPEG4/JPEG CMOS Digital PTZ Network Camera for NTSC & PAL standards 550376: Wired MPEG4/JPEG Network Video Server for NTSC & PAL standards 550420 / 550406: Vandal-Proof Dome Camera (NTSC / PAL) 550444 / 550413: Vandal-Proof IR Dome Camera (NTSC / PAL) 524667 / 524650: Network Dome Camera (NTSC / PAL)
To determine your video standard, refer to the lists below. PAL: Afghanistan, Algeria, Argentina, Austria, Australia, Bangladesh, Belgium, Brazil, China, Denmark, Finland, Germany, Hong Kong, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Jordan, Kenya, Kuwait, Liberia, Malaysia, Netherlands, Nigeria, Norway, New Guinea, Pakistan, Singapore, South Africa, Southwest Africa, Sudan, Sweden, Switzerland, Thailand, Turkey, Uganda, United Kingdom, United Arab Emirates, Yugoslavia, Zambia NTSC: Canada, Chile, Costa Rica, Cuba, Dominican Republic, Ecuador, Japan, Mexico, Nicaragua, Panama, Peru, Philippines, Puerto Rico, South Korea, Taiwan, USA. Users are asked to read the following before using the Pro Series Network Camera.
Important Notices
1. Camera surveillance laws may differ for each country. Contact the local authorities to avoid any surveillance law violations.
2. Note that the CCD lens that comes with the Pro Series Network Camera can be damaged permanently if exposed to direct sunlight. If your application demands prolonged exposure to sunlight, you should consider equipping it with a sun visor.
3. The Pro Series Network Camera is not weatherproof. Be aware of environmental specifications included in the manual. For outdoor use, use a weatherproof case to protect the camera from water, moisture or temperature (higher or lower than specifications). For camera cleaning, gently wipe with a clean, dry cloth.
4. Be sure to use only the DC adapter provided with your camera. Connecting the camera directly to AC current may cause electrical damage to the camera.
5. Be careful when handling the camera. Physical shocks can cause serious damage.
6. Be sure to mount the camera securely to avoid any personal injuries. Keep the camera out of reach of children.
7. If the camera does not operate properly , contact your local distributor. Do not disassemble the product, as that may void the warranty.
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1: Product Overview
1.1 About the Pro Series Network Cameras and Video Servers
The Pro Series Network Cameras and Network Video Server are all-in-one networking devices that contain a digital color camera (or a connection for analog CCTV cameras), a powerful Web server, an optimized embedded operating system, hardware for image compression and a physical Ethernet connection. The products do not need any additional software or hardware. Simply provide power, connect an Ethernet cable and view from any computer on the network. For the Network Video Server, you need a conventional CCTV camera as your video input source. The INTELLINET NETWORK SOLUTIONS Pro Series Network Cameras and Network Video Servers are ideal for surveillance applications that require high-quality, full-motion video and audio, as well as comparatively low bandwidth demands on the network. These products provide an easy user interface for remote access to receive the optimal synchronized video and audio from anywhere, anytime over the Internet with the popular Internet Explorer Web browser, as easy as surfing any regular Web sites. More than just a high-performance network camera, the Pro Series Network Cameras and Network Video Server also offer many advanced features to provide solutions such as remote surveillance, home/business security, audio/video conferencing, motion detection and more. NOTE: This user manual includes the Network Video Server whenever it refers to Pro Series Network Cameras.
1.2 Main Features and Benefits
Convenient Operation
The Pro Series Network Camera does not need any additional software or interaction with any other server. The only software needed is a common Web browser, such as Microsoft Internet Explorer 5.x or above.
Open Standards
The Pro Series Network Camera supports TCP/IP networking, SMTP e-mail, FTP, HTTP and other Internet-related protocols. The camera can be used in a mixed operating system environment with Windows, Unix, Mac and OS/2. It integrates easily into other www/Intranet applications and CGI scripts.
Simple Administration
Using a standard Web browser, you can configure and manage the Pro Series Network Camera directly from its own embedded Web pages. The embedded operating system is upgradeable through the network; check with your local INTELLINET NETWORK SOLUTIONS dealer for firmware upgrades.
External De vices
The auxiliary Input/Output connector on the camera allows you to connect to a variety of external devices, such as IR sensors, switches and alarm relays.
Security
Your Pro Series Network Camera includes a self-contained Web server, which means that digital images can be secured like any other Internet host. Your netwo rk administrator, using the unit’s security settings in combination with an organization’s Internet firewall, normally implements data protection. The administrator can decide whether individuals, groups or the whole world may access the camera. The Pro Series Network Camera supports multi-user password protection.
Compression and Performance
With a variable frame rate dependent on the image quality and bit rate, the camera delivers MPEG4 vide o at up to 30 images per second.
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Dual Mode Compression (only certain models)
For application providers, system integrators and other APs, this camera supports three types of video: 1) MPEG4 video; 2) M-JPEG compression; and 3) MPEG4+M-JPEG mode.
Full Duplex Two-Way Audio (only certain models)
Full duplex two-way audio is available by connecting an external microphone and speaker to the camera.
IEEE 802.3af Standard PoE (Power over Ethernet) Supported Software
IP Installer for quick installation Multi-Viewer for viewing four cameras in a screen ETSP Client Motion Detection Recording Utility Check http://www.networkipcamera.com for latest versions.
2: Physical Description
2.1 Package Contents
Check all items packed inside the box as listed below.
ITEM DESCRIPTION
Network Camera or Video Server MPEG4 Network Camera
Installation CD
Power Supply AC power adapter and power cord
Stand Wall & table stand*
Connection
Cable
User Manual Hard-copy book
* You can use a standard camera stand or tripod for the Pro Series (MPEG4) Network Camera.
IP Installer , upgrade program,
manual, Multi-Viewer, etc.
RS-232 cable
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2.2 MPEG4 CCD and CMOS Camera
(
)
p
p
Front View
Network Activity LED
Power LED
Operating Status LED
Power LED (Red): Once power is supplied to the camera, the red LED will light.
Operating Status LED (Green): This LED indicates the camera’s operating status. Once power
is supplied, the LED lights and then blinks once every second as long as the video is transmitted on the network during normal operation. When there is no video transmission, the LED stops blinking. Under an event-trigger situation, the green LED becomes red and blinks rapidly. During simultaneous operation of event-trigger capture and video monitoring, it blinks rapidly and alternates between red and green. When you click the "camera off" button in the administra t or’s menu, the gr e e n LED turns yellow, which shows that your IP camera has stopped transmitting video and audio.
Network Activity LED (Yellow): This LED indicates network activity. When lit, the network is up and running; when off, the network is down and not working.
Rear View
Power Connector
Network Connector
Wireless Antenna
wireless models
External S
eaker
External
Micro
Mini DIN for RS-232
Communication
GPIO Connector
hone
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Power Connector: Only use the supplied AC adapter to avoid any possible damage from
r
electric shock.
Network Connector: Connect 10Base-T Ethernet or 100Base-TX Fast Ethernet cable. GPIO Connector: To connect external devices such as infrared sensors, alarms or motion
detectors (refer to Appendix F: I/O Connector). Mini DIN Connector: To connect external devices such as the external zoom/focus lens mechanism, or to connect directly to a serial port for camera configuration via HyperTerminal. SPK: Use to connect to an external speaker for audio communication. The audio sent over the network from a connected client computer can be delivered through this externally connected speaker. MIC: The external microphone for audio input. The live audio can be captured and transmitted to the connected camera client via the use of this MIC.
NOTE: The Pro Series Network Camera is compatible with 3.5mm stereo microphones. If you
are a 3.5mm mono microphone user, use the included 3.5mm stereo plug to two 3.5mm mono jack converter. Then you can utilize two mono microphones simultaneously.
RESET: Restore the factory default settings.
2.3 MPEG4 CCD IR Camera
Infrared Emitter Diodes
LEDs automatically turn on in the dark.
Light Senso
Measures the light level and activates the IR LEDs in the dark.
The IR camera has the exact same connectors and LEDs as the standard models. The difference is the lens and the CCD image sensor.
Image captured during daytime (left) and nighttime (right)
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2.4 Networ k Video Server
Video Input: To input video signal throu gh a coaxial cable Video Output: To output video signal through a coaxial cable.
Video Input
On Air LED (Green): This LED indicates the Video Servers operating status. Once power is
supplied, the LED lights and then blinks once every second as long as the video is transmitted on the network during normal operation. When there is no video transmission, the LED stops blinking. Under an event-trigger situation, the green LED becomes red and blinks rapidly. During simultaneous operation of event-trigger capture and video monitoring, it blinks rapidly and alternates between red and green. When you click "Video Server off" in the administrator’s menu, this green LED turns yellow, which shows that the IP Video Server has stopped transmitting video and audio.
Network Activity LED (Yellow): This LED indicates network activity. When lit, the network is up and running; when off, the network is down and not working.
Power LED (Red): Once power is supplied to the Video Server, the red LED will light.
Video Output
Power LED On Air Network LED
Power Connector: Only use the supplied AC adapter to avoid any possible damage from
electric shock.
RESET: Restore the factory default settings.
Power I/O Connector
Reset
I/O Connector: To connect external devices such as infrared sensors, alarms or motion
detectors (refer to Appendix F: I/O Connector).
Ethernet
Speake r Out Microphone In
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Mini-DIN Connector
V
V
Ethernet (Network Connector): Connect 10Base-T Ethernet or 100Base-TX Fast Ethernet
cable. SPK: Use to connect to an external speaker for audio communication. The audio sent over the
network from a connected Video Server client can be delivered through this externally connected speaker.
MIC: The external microphone for audio input. The live audio can be captured and transmitted to the connected Video Server client by using of this port.
Mini-DIN Connector: To connect external devices such as the external zoom/focus lens mechanism, or to connect directly to a serial port for Video Server configuration via HyperTerminal.
2.5 Network Do me Camera
Front View
(Model shown: Vandal-Proof Day/Night version)
Tamper-proof screws
A special wrench is included in the product packaging to open the top cover in order to adjust the position of the lens.
andal-proof dome housing
Shock-resistant housing protects the dome camera.
Infrared Emitter Diodes
LEDs automatically turn on in the dark.
(Model shown: Standard version)
ari-focal len s 4- 9 mm
Adjust focus and field of view (see Hardware Installation guide for additional information).
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r
A
r
V
Rear View
Dome housing
ari-focal lens 4-9 mm
Adjust focus and field of view (see Hardware Installation guide for additional information).
Terminal Block
6-pin input/output for external
alarm devices and sensors
RJ-45 Network Connector
IEEE802.3af PoE-compliant
network connector.
Power connecto
12 V DC power input for
non-PoE installations.
BNC Loop-through port
Analog video output signal
for CCTV systems and
monitors.
udio IN/OUT Connecto
for active speakers and high-gain
microphones and line in sources
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2.6 JPEG CMOS Camera 550710
Front/Top View
Image Capture LE D
Flashes when image data is transmitted over the network.
Rear View
Network Activity LED
Solid green indicates an active network link, flashing green indicates data traffic.
Power LED
Flashes once every second during normal operation.
Operation Status LED
Flashes once every second during normal operation.
RS232 Connector
Serial port connection for HyperTerminal access; See Appendix B.
Network Connector
Connect 10Base-T Ethernet or 100Base-TX Fast Ethernet cable.
Terminal Block
Connect external devices such as sensors and alarm devices, or power external devices through the camera; See Appendix F for details.
Power Connector
Input connector for external 12 V DC Power supply.
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3: Installation Summary and Examples
1. Connect the Ethernet and power to the Pro Series Network Camera.
2. Install and launch the IP Installer program on the enclosed CD.
3. Assign an IP address and network settings.
4. Securely mount the camera. Owners of the indoor fixed dome camera need to refer to the
included Hardware Installation guide.
5. Adjust the lens focus.
Installation Example: Wired Camera
Installation Example: Wireless Camera
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Installation Example: Network Video Server
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4: Assigning an IP Address and Accessing the Camera’s Homepage
4.1 Connecting the Camera to a PC
Connect with a direct cable (non-crossover UTP cable) when connecting the camera to a switch, hub or router.
Connect with a crossover UTP cable when connecting the camera to a PC.
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4.2 Setting up the IP Address Using IP Installer
To access the camera, you need to assign an appropriate network IP address. Run the IP address installation program (IP Installer.exe) on a PC that is connected to the same local network as the camera. You can download IP Installer from http://www.networkipcamera.com. IP Installer is compatible with Windows 9x, Me, 2000, XP and Vista.
1. Run IP Installer after the camera is booted (wait until t he Operating Status LED blinks every second).
2. Once IP Installer is run, the panel shows every camera connected on the local network. From the cameras listed, select one to assign a new IP address (every Pro Series Network Camera has a factory default IP address).
NOTE: The MAC address can be found on the
underside label of the camera. To choose a camera, click on its MAC address on the list.
3. Enter the administrator ID and password in the blank (defa ult ID and password ar e bo t h “a dm i n" ) to assign or change the IP address for the
4. Enter the IP address, gateway address, subnet mask address, DNS server address and
server IP address assigned by the network administrator. (When the addresses are not assigned properly, you cannot access the camera.) The server IP address does not need to be filled out at this time.
5. After entering all addresses for the camera, click on "Change Network Configurations."
The message shows up if all the information is set up properly. Then click the "OK" button.
NOTE: After changing the network configuration, it may take a little time to reboot the camera
in order to access the camera’s homepage.
camera and setup.
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4.3 Ac c e s s i n g th e Ca m e r a’s Homepage
Access the camera to monitor real-time images over the Internet and configure the camera settings through any standard Web browser on a local or remote network. The following Web browsers are supported.
- MS Internet Explorer 5.x, 6.x, 7.x and 8.x (ActiveX + Java)
- MOZILLA Firefox 1.x., 2.x (Java)
- MOZILLA 1.x (Java)
- Opera (Java)
- Konqueror (Java)
The INTELLINET NETWORK SOLUTIONS Pro Series Network Camera supports two connection methods: ActiveX for Microsoft's Internet Explorer users on Windows systems; and Java for all other Web browsers and operating systems, including MacOS and Linux, and Windows when using a different Web browser than MS Internet Explorer.
ActiveX offers faster performance and enhanced features, such as video recording via Web browser and two-way audio. Using ActiveX, however, requires the user to be logged in as a computer administrator. Not everybody has this ability . Furth ermore, ActiveX is often banned from use in corporate environments for security reasons.
Java represents the universal alternative to ActiveX. It can be used on nearly all common computer operating systems and with almost any common Web browser. The camera primarily supports Java by Sun Microsystems, but it is also compatible to Microsoft's Java VM. Sun's Java can be downloaded from http://www.java.com.
Note: In order to utilize Java, the camera must be operating in JPG Stream mode (see section
6.6 System Config u r at ion).
Before you attempt to connect to the camera with your Web browser, make sure that your setup meets the following requirements:
a) You have assigned a valid IP address to your camera. The IP address of the camera is in the same subnet as your computer.
b) You use MS Internet Explorer and have admin authority to install the ActiveX control. c) You chose to access the camera using Java and have either Java version (SUN or Microsoft)
installed in your computer.
Starting the Web Browser
Start your Web browser, entering your camera’s IP address on the address bar in order to access the login page. The default IP address is 192.168.1.221.
Login Page
After you open the camera address, you will be connected to the login page of the camera. The login page looks slightly different, depending on the Web browser you are using, and depending on the streaming mode the camera is set to (see section 6.6 System Configuration). Below is an overview of the different login screens and str eam modes.
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MS Internet Explorer – JPEG Stream Mode
Both options, ActiveX and Java, are available in this operational mode. If you can run and install ActiveX controls, you should select ActiveX as your preferred viewing program, as it offers higher frame rates and better functions.
MS Internet Explorer – MPEG4 Stream Mode
Java is not available in MPEG4 Stream mode and the option is therefore grayed-out.
Non-MS Internet Explorer – JPEG Stream Mode
Java is the only choice given.
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Non-MS Internet Explorer – MPEG4 Stream Mode
Java is the only choice given, but the warning message tells you that even though you are able to login you won't be able to see the live image. You still can access the administration menu to make changes to the settings.
Camera model 550710 does not support MPEG4 streaming and the options shown above do not apply. The other options are described below.
Username and Password
Enter a username and password to access the camera. The camera has two default user accounts.
. Administrator account: View live image and change the camera settings.
Username: admin / Password: admin
. Guest account: View the live image, but no access to any camera settings.
Username: guest / Password: guest
Behind a Firewall
If your PC is connected to a network with a firewall, you may not view real-time video properly because the video TCP port is blo cked. The camera operates on two i mportant ports. One port is the Web ser ver port (defau lt = 80). The other port is the image transfer port (default = 40001, model 550710 uses port 8080). The camera sends the user interface pages (such as the login page) via TCP/IP port 80 and the image stream through the Image Transfer Port 40001. If for whatever reasons the camera cannot send you data via the Image Transfer Port (e.g., because the port may be blocked on the client computer) or, in case you access the camera remotely over the Internet, the port may not be properly opened and forwarded in the router, and you will not be able to see the live image of the camera. A blocked image transfer port is the most common cause for display problems.
As a rule: Whenever you can see the login page in your Web browser but no live video shows up on the main camera live screen, you should activate this option.
Web Server Port 80
Image Transfer Port 40001
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Client Computer
Access via
Web Browser
ActiveX Installation for MS Explorer Users (automatic)
The first time you login to the camera using ActiveX, you are notified that a required plug-in / ActiveX control is required. You need to allow the installation of ActiveX by clicking "Yes" to the question "Do you want to install the program?" on the pop-up window. The installation will then take place. It is normal for this process to take up to 30 seconds. After the installation you will be taken to the Network Camera Homepage. If you do not see the message concerning the ActiveX installation, this can have different causes:
- you are not logged in to your computer as an administrator
- the security settings on your system (Internet Options) prevent the installation of
signed ActiveX controls
ActiveX Installation for MS Explorer Users (manual)
If the ActiveX program fails to install automatically, you can install it manually. Administrator rights are still required.
First you need to download M4Viewer.exe from the Web site www.networkipcamera.com. You can find the link on the login page of the camera. (Note: If you experience difficulty with the automatic ActiveX Control installation, click here to download and install the ActiveX plug-in manually.)
Save M4Viewer.exe on the computer's hard drive. Once the download is completed, you need to run the program by double-clicking it.
You may see the following message:
Click on "Run" to proceed with the installation.
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Click "Next" to continue with the installation.
When you see the message above, you have successfully installed the ActiveX control. Restart MS Internet Explorer and re-connect to the camera.
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4.4 Homepage Options (MPEG4 Cameras)
Once the login procedure is complete, you can view the Pro Series (MPEG4) Network Camera homepage. Below is an overview of the different pages for the different models for both Java and ActiveX.
MPEG4 CCD Cameras - Java version
MPEG4 CCD Cameras - ActiveX version
MPEG4 CMOS Cameras with Digital Pan Tilt Zoom - Java version
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MPEG4 CMOS Cameras with Digital Pan Tilt Zoom - ActiveX version
Video Size
You can select a viewing image size from 0.5 to 2. This function represents a digital zoom. It does not change the physical resolution of the image. At high resolution (D1) the options "x1.5" and "x2" are not available.
Audio
Select audio "on" for starting audio communication; select "off" to stop audio communication over the network with the external microphone and speaker connected to the camera. If Audio is deactivated in the system s ettings of the camera, clicking the "on" button results in the error "A udio is disabled by Admin."
Save Snapshot To save only one image, press "Save Snapshot" and then select a folder. The image is saved as a JPEG file (with the default file name composed of the date and time: image_yyyy_mm_dd_hh_mm_ss.jpg).
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Record Video
Users can save real-time images from the camera on a PC. Click "Start," then select the folder to save the images in. (The image is saved as an AVI file.) Once the camera starts to save images, the green LED indicator will start blinking. To stop saving, click "Stop" and the LED indicator will stop blinking. You can view a saved image with Windows Media Player or Real­Time. For the initial playback of a saved image, click "Install XviD."
NOTE: In Record Video mode, the video recording will be saved into a file different name every 20 minutes (for example: file name 2002_04_22_15_00, file name 2002_04_22_15_20…). If you assign the file name in the first instance, not using default file name, the file name for the first 20 minutes will be the assigned name but the names of subsequent files are composed as "user assigned name_ yyyymmdd_hhmmss.avi."
Administrator Menu
This button is for accessing the administration menu. However, only the user who has authority as an administrator can access the page with administrator’s ID and password (see Configuring Administration Menu).
Logout
User can go back to the Login page by using the "Logout" button. Connected Clients
Shows how many users are currently viewing the camera image. Install XviD
In order to view the video, you have recorded in your computer, the XviD codec must be installed. If the video does not play back correctly in Windows Media Player, you will need to install the XviD codec on your system. The link on the camera homepage lets you download the XviD installer to your computer. You then need to install the codec and restart your computer. After that, your computer will play back the recorded camera video with Windows Media Player.
1. Download the file to the computer.
2. Run the installer and follow the instructions on the screen.
Pan & Tilt (only certain models) With these buttons, you can control the digital Pan Tilt Zoom of the camera. Click on "TELE" to zoom in to the image and use the direction buttons to change the viewing area. Click on "WIDE" to zoom out to see the entire image. This function is only available in the MPEG4 CMOS camera models.
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4.5 Homepage Options (JPEG CMOS Camer a 550710)
The camera homepage of the 550710 camera looks different than the screens of the other models; however, most functions work the same.
Expansion
You can select a viewing image size from 0.5 to 2. This function represents a digital zoom. It does not change the physical resolution of the image. At high resolution (VGA) the options "x1.5" and "x2" are not available.
Frame rate
You can control the frame rate of the video with this option. Different values are available, starting at "0.1 fps" (one image every 10 seconds) ending at "fastest" (max. 30 fps).
Show Only Image
This option is only available when using Windows / MS Internet Explorer and ActiveX. Clicking this button opens a pop-up window showing the camera live image without any additional graphics.
The other options are identical to the MPEG4 camera models (see pages 21 – 23).
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5: Adjusting the Camera Lens
5.1 Adjusting the Focus
To get the finest image, adjust the lens focus according to your environment. Before adjusting, turn the set screw counterclockwise, then turn the lens in either direction till you get the most well-defined image edges while viewing the picture quality on your Web browser. When you finish adjusting the lens, turn the set screw clockwise to fix it in place.
Set Screw
Turn this part either clockwise or counterclockwise to adjust the lens focus.
NOTE: Do not force the lens beyond either the clockwise or counterclockwise limit. Also, a good level of focus is normally achievable throughout several planes within the camera’s focusing spectrum. Since optimum focusing is dependent upon the camera’s field of view, it is important to scan the focusing plane from the closest to furthest perspectives before attempting any fine­tuning.
Turn this part counterclockwise (with the lens facing you) to unscrew the lens for replacement.
5.2 Replacing the Lens
The Pro Series Network Camera is designed with a CS mount. The lens supplied with your product can be replaced with any standard C or CS lens, typically used within the surveillance industry. Follow the instructions below to replace the supplied lens with any C- or CS-type lens.
1. Unscrew the camera lens by turning the lens counterclockwise (see above).
2. For C lens only: Attach the new lens to a C-CS adapter.
3. Screw the new lens onto the camera. If applicable, adjust the iris according to the prevailing
light conditions.
4. Focus the lens as instructed above.
5. Reload your Web browser and monitor the results from the product homepage.
NOTE: The Night Vision Infrared Camera is equipped with a special lens which cannot be replaced and must not
be removed.
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6: Administrator Menu
You can control the configurations of the camera using the administrator tools, which can be accessed only by an authorized user. If non-authorized users try gaining access, you may see a warning message "You are not an administrator."
6.1 Overview of the Adm i n istration Menu
The table below provides a one-step overview of the Administrator Tools:
Image Configuration To Configure compression rate, image size, brightness, contrast, etc.
Network Configuration To configure camera IP, Web server port, image transfer port
User Configuration To configure user ID and password
System Configuration To configure the camera name, location and time settings
Event Trigger Configuration To configure trigger condition, image capture option, trigger output, etc. Wireless Configuration
(wireless models only) Return to Live View To go back to the monito ring page
NOTE: It is highly recommended that you change the administrator password for your camera as soon as possible to prevent unauthorized users from accessing the administrator menu. You can change the administrator password in the User Configuration.
To configure wireless parameters such as wireless mod e, SSID, encryption, etc.
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6.2 Image Configuration
6.2.1 MPEG4 CCD Cameras, Dome Cameras and Network Video Server
Rate Control
The bit rate used in video encoding has a direct impact on the video quality and the bandwidth used to stream video over the network. As opposed to constant bit rate (CBR), VBR files vary the amount of output data per time segment. VBR allows a higher bit rate (and therefore more storage space) to be allocated to the more complex segments of media files while less space is allocated to less complex segments. The advantages of VBR are that it produces a better quality-to-space ratio compared to a CBR file of the same size. The bits available are used more flexibly to encode the sound or video data more accurately, with fewer bits used in less demanding passages and more bits used in difficult-to-encode passages. CBR is the best option, if you have to limit the bandwidth available to the camera; e.g., in order to save valuable bandwidth in busy networks.
Quality
This option is available when selecting the VBR rate control. Define the quality of the video output by assigning a value ranging from "1" = best quality to "31" = worst quality. Good values are 4 or 5, as they provide a good image quality at a relatively low network bandwidth usage.
Bit Rate
Set the target bit rate of the encoding video. This option is available in CBR mode only. You can set the bit rate values from 30 kbps up to 9000 kbps at an interval of 300 kbps. A higher bit rate ensures higher quality of the live video at the expense of more network bandwidth usage. Controlling the maximum bit rate is good for controlling the bandwidth used by the MPEG4 video stream. As the bit rate is fixed, the frame rate and image quality can be affected adversely. The image quality can be reduced if complex image material requires more bandwidth than allowed by the bit rate settings.
Lowest Bit Rate/Quality -> smallest network bandwidth usage
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Above image illustrates the effects of lowering the video quality. You have full control over the amount of ba ndwidth the camera can use, to the point where it becomes difficult to identify any objects in the image due to heavy compression damage.
Highest Bit Rate/Quality -> highest network bandwidth usage:
The effects of compression are minimal at the best image quality settings. The bandwidth usage of the camera at this setting can be up to 8 Mbps.
Resolution
Select the resolution for output video. Pro Series CCD Network Cameras support three types of image resolution. NTSC: D1 (720x480), VGA (640x480) and CIF (352x240); PAL: D1 (720x576), VGA (640x576) and CIF (352x288). The Digital PTZ CMOS camera supports 720x480, 640x480, 352x240 and 320x240 pixel image resolution.
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Frame Rate
Select the frame rate acc ording to your preference. The higher value of frame rate ensures smoother video; but the higher the frame rate, the larger the network bandwidth usage.
GOP
Set the size of GOP (group of pictures). MPEG4 video stream consists of continuous GOP, and one GOP consists of one "I" frame plus "P" frames. This value equals the period of one "I" frame. The more the GOP size, the less network bandwidth will be occupied. Higher GOP values will save considerable network bandwidth, but at the expense of image quality. The default value is "5" and works fine for most applications.
Display Name/Location Stamp
Select "On" to display the camera name and location at the top of the transmitted images.
Display Time/Date Stamp
Select "On" to display the camera time and date at the top of the transmitted images.
Video without Name/Locati on Stamp and Time/Date Stamp
Video with Name/Location Stamp, but without Time/Date Stamp
Video with Name/Location Stamp and Time/Date Stamp
Vertical Flip and Horizontal Flip Use these options in order to flip the video horizontally and/or vertically. NOTE: These options only affect the live image shown in the Web browser, but not any video which the camera has uploaded to an FTP server or has sent out via e-mail. For ceiling mount installation, use the top tripod mounting hole instead of the image flip option.
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