INGENICO L5000CLV3 User Manual

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Lane/5000

User Guide

www.ingenico.com

28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35 Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

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Contents

1_Introduction 2_Unpacking

3_Recommendations

3_1 Safety

3_2 Security of your terminal

(tampering attempt detection)

3_3 Main Characteristics

3_3_1 Terminal

3_3_2 Power characteristics

3_3_3 Terminal Connectivity

3_3_4 WLAN (2.4 GHz/5 GHz)

3_3_5 BLUETOOTH

4_Installation

4_1 Positioning the terminal

4_2 Connections

4_3 Installing the Terminal

4_3_1 Installing SAM (Secure access module, optional)

4_3_2 Installing MicroSD Card (optional)

4_3_3 Connecting the terminal to the host

4_4 USB port (optional)

4_5 Stylus pen (optional)

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5_Daily use

5_1 Card reading

5_1_1 Swiping a card

5_1_2 Inserting a smart terminal

5_1_3 Reading a contactless card

5_2 Keyboard details and functionality 5_3 Signature capture (optional) 5_4 Audio jack (optional)

6_Maintenance

6_1 Cleaning of the terminal 6_2 Transport and storage 6_3 Troubleshooting 6_4 Environment

(WEE, Batteries and Packaging)

7_Standards

7_1 WARNING TO USERS IN THE UNITED STATES

7_2 NO UNAUTHORIZED MODIFICATIONS

7_3 ANTENNA REQUIREMENT

7_4 WARNING TO USERS IN THE CANADA

7_5 WARNING TO USERS IN JAPAN

7_6 Markings

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1_Introduction

Thank you for choosing an Ingenico payment terminal.

We recommend you to read carefully this user guide: it gives you the necessary information about s afety precautions, unpacking, installation and maintenance of your terminal.

WARRANTY / SECURITY

To benet from the guarantee-related product, and to respect the se curity, we ask yo u to use only the Ingenico power supply entrusting maintenan ce operations only to an authorized person. Failure to comply with these instructions will void the manufacturer’s responsibility.

This symbol indicates an important Warning .

This symbol indicates a piece of advice.

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2_Unpacking

According to the model, the following items are include d in the packaging box (including optional accessories):

The terminal The installation guide

The box may als o include th e following items depending on your working con guration:

Cable (speci c to your connectivity requirements)

Power supply unit and power cord

A stylus and its holder

Screws to  x the main cable and the trap door

CAUTION

The power s upply unit provided with your equipment is designed for it. It is cer ti ed with the Lane/5000. Do not use any other power supply.

ADVICE

Keep the pa ckaging . It must be re-use d whenever the terminal is shipped.

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3_Recommendations

3_1 Safety

Power on/ Power down - Emergency stop

To power on or power down the terminal, connect or disconnect the power supply from the electric outlet.

Power sup ply unit

CAUTION

Only use the power supply AC/D C provided with Lane/5000 (8VDC 2 A, 8VD C 3A, 12VDC 2,5A or 8VDC 4A) or the power provided by a cash register limited power s ource (L PS).

Authorized power sup ply units :

Power Supply

Unit Supplier

PHIHONG TECHNOLOGY Co. Ltd

Type

Desktop

Wallplug

Desktop

Supplier

reference

PSM32W080

PSC16A080L6IN-R PSC16E080L6IN-R

PSM24W080L6IN-R

PSAC30U120L6INA-R

Electrical

characteristics

8VDC 4A

Class V

8VDC 2A

Class VI

8VDC 3A

Class VI

12VDC 2,5A

Class VI

Ingenico

part number

296186619

296196003 296199611

296198809

296204884AB

PSU class VI must be used in US.

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CAUTION

Use only the power supply specied for this pro duct and certie d for the country of use. If the p ower supply is not provided with the product, please contact your reseller.

Desktop Power Su pply unit s have to be connecte d to the main s with one of the se cables:

Electrical power supply network

The elec trical ou tlet must m eet the following criteria :

Must be ins talled near the equipment and easily accessible; Must meet standards and regulations in the country of use. For typ e A plug, th e protec tion of the installation must be set to 20 A.

Explosion areas

Certain regulations restrict the use of radio equipment in chemical plants, fuel depot s and any site where blasting is carried out. You are urged to comply with these regulations. Th e terminal shall be protec ted by a specially t ted and certied cover enabling use in proximity to a fuel pump.

Bottom side compartment trapdoor

Locate d under the terminal, it must be in place during normal operation of the device.

Power cord 189609046 (European plug) Power cord 188413214 (US plug)

CAUTION Lithium battery cell The terminal is tted with a lithium batte ry cell which is not acces sible to the u ser. Only a qualied tech nician is authorized to open the unit and change this component.

Risk of explosion if the battery is replaced by an incorrec t type. Dispose of used bat tery according to the instructions.

3_2 Security of your terminal

(tampering attempt detection)

Your device fulls current applicable PCI P TS se curity requirements. Upon receipt of your terminal you should check for signs of tamp ering of the equipment. It is strongly advised that these ch ecks are performed reg ularly after receipt. You should che ck, for example: that the keypad is rmly in place; that there is no evidence of unusual wires that have be en conne cted to any port s on your terminal or associated equipment , the chip card reader or any other part of your terminal.

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Such che cks would provide warning of any unauthorised modications to your terminal, and other suspicious b ehaviour of individuals that have access to your terminal. Your terminal detects any “tampered state”. In this state the terminal will repeatedly ash the message” Alert Irruption!” and f urther use of the terminal will not be possible. If you obs erve the “Alert Irruption!” message, you should contact the terminal helpdesk immediately. You are strongly advise d to ensure that privilege d access to your terminal is only granted to staff that have been independently veried as being trustwor thy. The terminal must never be put in or left at a location where it could be stolen or replaced by another device.

Warranty label (under the trapdoor)

WARNING

If the warranty label is torn or removed, the warranty will be void.

CAUTION

Positioning of the Lane/500 0 on check stand must be in such a way to make c ardholder PIN (Personal Identication Number) spying infeasible. Installing device on an adjustable stand must be in such a way that consumers can swivel the terminal sideways an d/ or tilt it forwards/backwards to a position that makes visual observation of the PIN-entry process difcult. Positioning of in-store securit y cameras such that the PINentry keypad is not visible. NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure that they are not being overlooked when entering their PIN Code

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3_3 Main Characteristics

3_3_1 Terminal

Processor

Memory

SAM

Cards readers

Display

Touchscreen

Keypad

Audio

Video

Terminal connectivity

Terminal connections

Power supply

Application & Crypto processor

Internal External

Magstripe Smart card

Contactless

Color 3.5" backlit LCD, HVGA

Resistive

Capacitive

Buzzer Audio jack Speaker

Video accelerator H264 codec

Wired Wireless

USB

Serial

Powered USB

Powered R232 Powered Ethernet External power supply

Cortex A5 64 bits

512 MB Flash, 512 MB RAM MicroSD up to 32GB

Telium Tetra OS

ISO 1/2/3, 500K lifespan EMV Level 1, 500K lifespan

EMV Level 1 compliant

(480 x 320 pixels)

Finger & stylus (300k lifespan signature) Finger & stylus (1000k lifespan signature)

15 keys, raised Marking, backlit

Stereo Mono

Ethernet 10/100 base T Wi-Fi Bluetooth

USB Host 2nd USB Host USB Slave 1 R232

5V 12V (USB retail) 12V PoE 802.3af compliant

Option

Option Option

Option

Option Option

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Terminal size

Weight

Environment

Accessory

Security

Operating Temperature Storage Temperature Operating Humidity

Privacy shield Factory mounted

186x110x42 mm (7.3x4.3x1.7")

350 g (12.3 oz)

0°C to 45°C (32°F to 113°F)

-20°C to +55°C (-4°F to 131°F) 85% non-condensing at +40°C (104°F)

PCI PTS 4.x Online & Ofine ready

Option

The terminal is intented for internal use only.

3_3_2 Power characteristics

The Lan e/5000 can be p owered by several ways:

An external power supply unit. S ee the list of the auth orized power supply units in §3_1 page 6.

By POE (P ower over Ethernet) By USB (5VDC or 12V DC)

POE (Power over Ethernet)

The power s ourcing equipment must be compliant with IEEE8 02.3af standard, class 0 which means 12.95W max. POE implementation in the Lane 50 00 can suppor t both mode A and mode B.

USB

Lane/5000 needs 3.5W at 5V for good performances. Some options are not supported at 5V (Dual h ead, cam era, Wi, Bluetooth).

WARNING

The Lan e/5000 is not strictly compliant with standard USB 5V 500mA. Functional test has to be performed with your equipment to conrm that it can supply the required power and that transactions can be done without issues. If not, it will be necessary to us e an external power supply unit.

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3_3_3 Terminal Connectivity

USB

Ethernet

RS232

High speed USB Device in the single connector

10/100 Base T Ethernet is available on the Lane/5000. It is recommanded to us e TCP Protocol

It is a 2 wire interface on the Lane/5000 (Rx/Tx). It can run up to 115200bps

3_3_4 WLAN (2.4 GHz / 5 GHz)

Standard

Frequency band 2.4 GHz

Type of modulation

Number of channels

Frequency band 5 GHz

Type of modulation

Number of channels

Max output power

802.11 a/b/g/n

ISM band 2400 MHz to 2483.5 MHz (lowest channel 2402 MHz; highest channel 2480 MHz)

BPSK, QPSK, 16 – QAM, 64 – QAM

13 (20 MHz BW) / 9 (40 MHz BW)

5150 MHz to 5250 MHz; 5250 MHz to 5350 MHz; 5470 MHz to 5725 MHz

(D)BPSK, (D)QPSK, 16 – QAM, 64 – QAM; 256 – QAM

19 (20 MHz BW) / 9 (40 MHz BW)

13 dBm (2.4 GHz) / 18.4 dBm (5 GHz)

3_3_5 BLUETOOTH

Standard

Frequency band

Type of modulation

Number of channels 79 (1 MHz BW)

Max output power 5.8 dBm

Bluetooth® + EDR

ISM band 2400 MHz to 2483.5 MHz

GFSK, Pi/4 QPSK, 8 DPSK

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4_Installation

Install the terminal on a at surface, with an easy access to an electrical outlet. Place the terminal away from any heat source and protected from dust , vibrations and elec tromagnetic radiations (away from video terminals, PC, anti-shoplifting barriers . ..). The terminal is exclusively made for indoor use. The Lan e/5000 device may b e mounte d on a at sur face, wall, o r customer stand.

The Lan e/5000 device must be at least 30 centimeters (12 inches) away from an electronically active t ype of security tag deac tivation pad.

Operating conditions

Storage conditions

4_1 Positioning the terminal

CAUTION

Do not place the Lane /5000 device on a PC monitor, adjacent to an elect ronically ac tive security tag deactivation system, or near other sources of magnetic elds.

An electronically ac tive system sends out a power ful and potentially disruptive signal to deactivate the security tag. If the Lane/500 0 device is placed too clos e to the sys tem’s pad, or placed above the pad, the product may not work prop erly.

A passive system is a permanent mag net type that does not send out a signal. T his type should not affect the Lane/5000 device.

Ambient temperature

Max relative humidity 85% RH non-condensing at +40°C

Max altitude 2000 m

Storage temperature

Max relative humidity 85% at +55°C

from 0°C to +45°C

-20°C, +55°C

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4_2 Connections

Here are all the connec tions on the terminal. The SAMs and the Micro SD.

A type USB port (Optional)*

Multipoint connector (Power Supply and

communications)

SAM2 (Optional)*

µSD(Optional)*

SAM1 (Optional)*

* according to the model

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Speaker (Optional)*

SAM3 (Optional)*

3.5mm audio jack (Optional)*

Front view of the Audio Jack

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4_3 Installing the Terminal

4_3_1 Installing SAM (Secure access

module, optional)

CAUTION

Before starting , switch of f the terminal by disconne cting the cable.

Perform the following operations:

Open the trapdoor

Unclip the trapdoor by pushing down on the clip with your  nger as shown on the  gure hereafter.

Then lift the trapdoor to remove it.

Insert the SAM Card into the slot marked , or . Take care to ensure that the SA M Card is inserted in th e correc t manner. The cut corner must be positioned as indicated on the  gure below.

Cut corner

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Close down side trapdoor To close the trap door, put the trapdoor onto the bottom casing, and then push it upward to clip it.

CAUTION

Do not use any tools when installing or removing the SA M Card.

4_3_2

Installing MicroSD Card

(optional)

CAUTION

Before starting , switch of f the terminal by disconne cting the cable.

Perform the following operations:

Open the trapdoor

Unclip the trapdoor by pushing down on the clip with your  nger as shown on the  gure hereafter.

Then lift the trapdoor to remove it.

Slide the metallic part on the left and lift it up to open the card holder, marked (SD)

Insert completely the MicroSD Card into the slot as indicated on the  gure. The contacts must be positioned down side.

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Close down the card holder and push it to the right until it clicks shut.

Close down side trapdoor. Put the trapdoor onto the bottom casing, and then push it upward to clip it.

4_3_3 Connecting the terminal to the

host

CAUTION

Connecting must be made when the terminal is powered of f.

Trapdoor screw

(optional)

Connector

screws (below

the handle,

optional)

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Flip the terminal. There is one single por t on the ba ck for power and co mmunications.

Connect the cable on this por t of the Lane/50 00.

Connect the other end to the p ower supply unit.

Plug the power supply into the mains.

WARNING

The main port at the back must n ot be use d to connect a standard video HDMI cable. Only connect cables validated for the Lan e/5000 by Ingenico.

Note: screws can be added by the customer to hold more rmly th e trapdo or and the connec tor (refer to their locations on the gure above).

The terminal can be connecte d to the host by several ways, with optional cables :

High speed USB device

Ethernet RS232

Most of the cables used with iSC and iPP ranges are compatible with the Lane/5000. We a dvise to che ck with your reseller their compatibility if you plan to replace an iSC or an iPP by a Lane/5000.

Following are some example s of accessories that can be us ed to connec t the Lane/5000. This list is not exhaustive. Please contac t your reseller for more information.

Com Box kit installation (optional)

Reference : 296148891AD

This installation kit includes a communication cable (ref. 296141785AC) to co nnect the terminal to the Com Box, which dispatches on standard communication connectors :

2 USB por ts (1 Host , 1 Device) 1 RS485 serial link (not usable on Lane/5000) 1 RS232 serial link 2 Ethernet p orts 1 power lead

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Power lead

Connector for terminal

Power supply unit

RS485

RS232

RS232 cabl e (optional)

References: 296114811AB (length 2m) 296114928AB (length 5m)

Connector for terminal

USB cable (optional)

References: 296111170AD (length 2m) 296114303AD (length 4m)

Connector for terminal

USB power ed 12V cable (o ptional )

References: 296178419AB (length 2m)

Connector for terminal

USB device

Ethernet ports

USB host

Power supply unit

Connector for terminal

Special USB Shielded cable

Ethernet cable (optional)

Reference : 296114829AC (length 2m)

Connector for terminal

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12 V

Power supply unit

Ethernet connector

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There is an A t ype USB connec tor on the terminal, located on the rear

Part numbers : 296219137 – for resistive st ylus kit

(grey Soft Grip)

side, below the contac tless antenna (se e picture hereafter).

Open the r ubber trap to acces s it.

This port manages Host connections, to connect an USB  ash drive or another device.

4_5 Stylus Pen (optional)

The stylus pen and its holder must be ins talled on the left side of

the terminal. Remove the adhesive protection, insert the pin of the holder inside the Kensing ton hole, and press  rmly in place.

A magnet in th e holder keeps the st ylus in position.

Use the stylus type corre sponding to the scre en type (resistive or

4_4 USB port (optional)

capacitive)

Part numbers : 296219137 – for resistive st ylus kit (grey Soft Grip)

296219158 – for capa citive stylus kit (RED Soft G rip)

WARNING

We recommend to the customer to provide guidance to the cardholder as to avoid having his card close to any magnets on the device since the card may be damaged. There is one magnet in the stylus and another in its ho lde r.

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5_Daily use

5_1 Card reading

5_1_1 Swiping a card

Insert the card manually in the reader,

magnetic s tripe facing the main body of

the terminal, and slide the card from the

rear to the front in a continuous motion for

best results.

When sliding the card through the reader,

make sure that the magnetic stripe on the

card is facing the Lane/5000 display screen

(see Swiping a Magnetic Strip e Card).

Swipe the card with constant spee d, neither too slowly nor too fast , to maximize the reading efciency

5_1_2

Inserting a smart card

Chip cards should be inserted into your

terminal as illustrated with the chip facing

up and into the card reader.

5_1_3

Reading a contactless card

Bring the card to the active zone above the

contactless logo (at about 1cm).

Keep the card close to the contac tless logo

during the transaction.

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Your contac tless reader provides four contactle ss status lights located above the co ntactless logo.

When a contactless transa ction is started

the  rst (left hand) s tatus light will be lit

steadily; this indicates that the contactles s

is in use but a card is not being read.

When a contactless card is presented

to the contactless active zone during a

transaction the second, third and fourth

status lights will be lit in turn. The card

read is successful when all four status

lights are lit and a con rmation tone can

be heard.

CAUTION

Do not stick any label onto the contactless a ctive zone. It can decrease contactles s ef ciency.

CAUTION

Avoid metallic parts around the contactless area.

Contactless

status lights

5_2 Keyboard details and

functionality

The red key cancels the procedure in progress

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The yellow key cancels the last character

The green key validates input selections and information. It is also used to switch on the terminal

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5_3 Signature capture (optional)

The signat ure capture is handled with the optional stylus. Make sure that the corre ct st ylus typ e (resistive or capacitive) is

used with the corresponding touchscreen typ e, as a resistive stylus is not working with a capacitive screen .

5_4 Audio jack (optional)

The audio jack is located next to the smart card reader.

This option is not designe d to play music, but to facilitate the use of

the Lane/5000.

The audio connector is a standard 3.5mm Audio jack, ( impedance

is 32 ohms)

audio connector

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6_Maintenance

CAUTION

Before making any operations of maintenance in the terminal, make sure that the power supply is disconnected.

6_1 Cleaning of the terminal

The out side of the terminals are sus ceptible to environmental pollutant s, as well as accidental spills or mishaps. It is just as important to clean the outside of th e Ingenico ter minal, with a safe and approved produc t, as it is to clean the inside. T he Ingenico dual wipe has both a cleaning wipe for removing ever yday contaminants and a dry wipe to completely remove any remaining dirt or solution. Clean equipment will function better then equipment that has been neglec ted. When used properly, Ingenico cleaning cards and wipes should prolong equipment life and minimize card read erro rs.

Today’s monitor s should not be cleane d with standard glass cleaners that contain chemicals too harsh for these sensitive scre ens: plasma television screens, LC D and LED m onitors, touch screen monitors and POS s creens all fall under this category. Ingenico dual wipes are designed specically for these type of monitors; removing dust, ngerprint s, oils or other contaminants that will distort the image on your screen. The Ingenico dual wipe has both a cleaning wipe for removing ever yday contaminants an d a dry wipe to completely remove any remaining dirt or solution. This produ ct work s best wh en the screen is cool, so before use turn the monitor/system off.

This produ ct can be used by anyo ne who can use a card rea der terminal, just:

• Remove the Step 1 cleaning wipe from pouch.• Wipe down the screen rst, then the keypad, top and sides of the terminal.• Remove the Step 2 dry wipe from pouch .• Wipe down the screen rst, then the keypad, top and sides of the terminal.• You may use both wipes to clean other areas of your POS equipment if necessar y.• Discard the cleaning wipes properly.

For more information, visit our website http://ingenico.cleaningcards. com

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CAUTION

Do not use in any case, solvents , detergents or abrasive products:

those materials might damage the plastic or electrical contacts.

Avoid exposing th e terminal to the direct rays of the sun. Do not put anything into the slot of the smart card reader

6_2 Transport and storage

Use the original packaging for storage or returning the unit. Disconne ct all cable s from the terminal during the transport.

Device is not working

6_3 Troubleshooting

When sliding the card through the reader, make sure that the magnetic s tripe on th e card is facing the Lane/500 0 display screen (see Swiping a Magnetic Stripe Card section 5.1.1)

Make sure that the Lane/500 0 connector is fully inserted into the back of the device.

Restar t the device. If you have another working Lane/ 5000 device, swap the devices to determine if the problem is with the device, cable, POS, or power supply. If the Lane/5000 device is directly conn ected to a host, reset the host by turning it of f and back on again.

Magnetic Card Rea der Doe s Not Work Properly

Swipe the card at a faster or middle steady speed. Inspec t the magnetic stripe on the card to make sure it is not

damaged or badly worn. Security tag dea ctivatio n system could disturb the magn etic

card reader To determine if the problem is with the card :

a. If your ho st device has a magnetic stripe reader, try swiping the card there.

b. If you have another working Lane/5000 device, tr y swiping the card there.

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Smart Card Reader Does Not Work Properly

Make sure you have inserted corre ctly the smart card into the smar t card reader and removed the card only after the transac tion

MicroSD C ard Read er Does N ot Work Pro perly

Make sure you have inserted corre ctly the microSD card into the card reader.

Check that the card capacity is not higher than 32GB. Micro SD hotplug is not recomended. Try to reboot the

Lane/5000

Stylus D oes Not Wo rk Prope rly

Make sure you use the correct stylus version corresponding to the scre en type. A resistive stylus will not work on a capacitive screen.

WARNING

Changes o r modications to this device not expressly approved by the party resp onsible for compliance could void the user’s autho rity to op erate the e quipment .

6_4 Environment (WEEE, Batteries and

Packaging)

This produ ct is labelled in accordance with European Direc tives 2012/19/UE concerning Waste Electrical and Electronic Equipment (WEEE) and 20 06/66/EC concerning Batteries and Accumulators. Those provisions are requiring pro ducers and manufacturers to become liable for take-b ack, treatment and recycling upon end of life of equipment and batteries.

The associated symbol means that WEEE and waste batteries must not be thrown away b ut collec ted separately and recycled.

Ingenico ensures that efcient collection and recycling schemes are set-up for WEEE and bat teries according to the local reg ulation of your country. Please contact your resellers for more detailed information about th e compliance solution in pla ce for disposing of your old produc t and use d batteries.

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Packaging waste must also be collected separately to assure a proper disposal and recycling.

Please note that prop er recycling of the elec trical and electronic equipment and waste batteries will ensure safety of human health and environment.

7_Standards

7_1 WARNING TO USERS IN THE

UNITED STATES

Federal Communication Commission Interference Statement 47 CFR Sec tion 15.105( b)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. T hese limits are designed to provide reasonable prote ction against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordan ce with the ins tructions, may cause harmful interference to radio communications. However, there is no g uarante e that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment of f and on, the user is encouraged to tr y to correct the interference by one of the following measures :

Reorient or relocate the receiving antenna. Increase the separation bet ween the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

7_2 NO UNAUTHORIZED MODIFICA-

TIONS

Federal Communication Commission Interference Statement 47 CFR Sectio n 15.21.

Consult th e dealer or an experienced radio/ TV technician for help.

CAUTION

This equipment may not be m odied, altered, or changed in any way without signed written permission from Ingenico. Unauthorized modication may void the equipment authorization from the FCC and will void the Ingenico warranty.

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7_3 ANTENNA REQUIREMENT

Federal Communication Commission Interference Statement 47 CFR Section 15.203.This device complies with Part 15 of the FCC Rules.

Operatio n is subject to the following two conditions: (1) This device may not caus e harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

7_4 WARNING TO USERS IN THE

CANADA

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une communication satisfaisante.

7_5 WARNING TO USERS IN JAPAN

Japanese Radio Compliance. This device is granted pur suant to the Japanese Radio Law ( ) a

nd the Japanese Telecommunications Business Law ( ) This device should not be m odied (otherwise the grante d designation number will become invalid.

Law and Japanese Telecommunications Business Law

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7_5 Markings

The CE marking indicate s that the terminal complies with harmonized standards and requirements of European Directives on:

Radio and Telecommunicatio ns Terminal Equipment (R&T TE) the protection of the health and the safet y of the user and any other person. the protection requirements with respect to electromagnetic compatibilit y. RoHS (Restriction of Hazardous Substances)

The CE marking is the manufacturer’s de claration that the product meets the requirements of the applicable EC directives. The CE mark is a mandatory conformity marking for certain product s sold within th e European Economic Area (EEA).

This TÜV symbol sh ows consumers at a glan ce that a produc t has been examined by n eutral expert s and that there are no safety concerns.

The UL mark appears on end products and complete components suitable for fac tory and eld installation. All of the products carrying these marks are coveredby our Follow-Up Services program to determine that products continue to b e manufa cture d in compliance with UL’s safety requirements.

The RCM mark will be the only mark to indicate compliance with the Aus tralian Communicatio ns and Media Author ity’s (ACMA) regulatory arrangements for tele communic ations, radio, EMC and electromagnetic energ y (EME ).

Double insulated or class 2 electrical appliances are produc ts that have been designed in a way so as not to require a safety connection to electrical earth (These produc ts must NOT have a safety connection to Earth).

This logo indicates that the product operates with a continuous voltage. This symbol is followed by the ratings (voltage and current for instance).

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Indoor us e symbol.

Mark indicating a power supply meets the Level VI requirements.

India’s Compuls ory Registration Scheme (CRS) for Electronic Products.

This logo indicates that the product operates with an alternative voltage. This symbol is followed by the ratings (voltage and current for instance).

The Elec trical Appliance and Material Safety Law applies to enterpris es that manufacture or import pro ducts in Japan.

China Compulsory Certi cation (CCC) is similar to other certi cations for produc t quality standardization–such as the Europ ean CE system.

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“This Document is Copyright © 2018 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document condential and will not use its contents in any form or by any m eans, except as agreed beforehand, without the prior written p ermission of INGENICO. Moreover, nobody is authorized to place this document at the disposal of any third par ty without the prior written permission of INGENICO. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document , or information contained therein, is held responsible to INGENICO for the condentiality of that information.

Care has been taken to ensure that the content of this document is as accurate as possible. INGENICO however declines any resp onsibility for inaccurate, incomplete or ou tdated information. The contents of this document may change from time to time without prior notice, and do not create, specif y, modify or replace any new or prior contractual obligations agreed upon in writing between INGENICO and the user.

INGENICO is not responsible for any use of this device, which would be non-consistent with the present document.

All trademarks used in this document remain the property of their rightful owners.”

Your contact

www.ingenico.com

28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35

Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

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INGENICO L5000CLV3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual