INGENICO IWP220 User Manual

U s e r G u i d e

WebPOS iWP220/ iWP250

INGENICO – 192 avenue Charles de Gaulle – 92200 Neuilly sur Seine - FRANCE Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95 www.ingenico.com

Contents

1. Introduction __________________________________________________ 3

2. Unpacking ___________________________________________________ 3

3. Recommendations_____________________________________________ 4

3.1. Security _____________________________________________________________4

3.2. Security of your terminal _______________________________________________4

3.3. CE standard compliance marking_________________________________________4

3.4. FCC compliance _______________________________________________________5

3.4.1. FCC Statement ________________________________________________________________ 5

3.4.2. FCC RF Radiation Exposure Statement _____________________________________________ 5

3.5. Main Characteristics ___________________________________________________6

4. Installation and connection _____________________________________ 7

4.1. Positioning the terminal ________________________________________________7

4.2. Support foot assembly _________________________________________________7

4.3. Three position available ________________________________________________7

4.4. Connections__________________________________________________________8

4.5. Installing the iWP220/iWP250 – Cable fixing ________________________________8

4.5.1. Connect cables ________________________________________________________________ 8

4.5.2. Close the shield cover___________________________________________________________ 9

4.5.3. Remove the shield cover ________________________________________________________ 9

4.6. Installing Micro SD Memory and SIM______________________________________9

4.7. Reset button location. ________________________________________________10

5. Installing a paper roll __________________________________________ 11

5.1. Open the cover paper compartment_____________________________________ 11

5.2. Installing a paper roll__________________________________________________ 11

6. Installing a second screen_______________________________________12

6.1. Following steps ______________________________________________________ 12

7. Daily use _____________________________________________________14

7.1. Using card __________________________________________________________ 14

7.1.1. Reading a magstripe card_______________________________________________________ 14

7.1.2. Contactless (optional) _________________________________________________________ 14

7.2. Led Indicators _______________________________________________________ 15

7.3. Login sequence ______________________________________________________ 16

8. Maintenance _________________________________________________17

8.1. Paper roll ___________________________________________________________ 17

8.2. Cleaning of the terminal _______________________________________________ 18

8.3. Transport and storage ________________________________________________ 18

8.4. Troubleshooting _____________________________________________________ 18

8.5. End of life___________________________________________________________ 19

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desktop power supply

User guide

1. Introduction

Thank you for choosing a Web Point Of Sale Ingenico We recommend you to read carefully this installation guide: It gives you the necessary information about safety precautions, unpacking, installation, and maintenance of your terminal.

WARRANTY / SECURITY

To benefit from the guarantee-related product, and to respect the security, we ask you to use only the power supply delivered in box with the product, entrusting maintenance operations only to an authorized person. Failure to comply with these instructions will void the manufacturer’s responsibility.

2. Unpacking

ADVICE

Carefully preserve the packaging of the iWP220/iWP250. It must be reused whenever the terminal is shipped.

According to the model, the following items are included in the iWP220/iWP250 box (including optional accessories):

• The iWP220/iWP250 terminal

• The desktop power supply with its cable connection (according to the national

needs).

• Paper roll

• Shield Cover

• This installation guide

Shield Cover

iWP220/iWP250

terminal

CAUTION

The power supply unit provided with your equipment is specially designed for Ingenico iWP220/iWP250 terminals. Do not use any other power supply.

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3. Recommendations

3.1. Security

Power on/Power down

To power on or power down the iWP220/iWP250 connect or disconnect the power supply from the electric outlet.

Lithium battery

The iWP220/iWP250 is fitted with a lithium battery, which is not accessible to the user. Only a qualified technician may be authorized to open the unit and change this component.

Electrical power supply network

Provide an electrical outlet:

- located near the equipment and easily accessible

- which meets the standards and regulations in the country of use.

- The terminal iWP can be connected to a power distribution system of the IT type.

Cable shield cover

The cable shield cover is located under the terminal (see chapter “4.5 Installing the

iWP220/iWP250 – Cable fixing”) must be in place during normal operation of the terminal.

3.2. Security of your terminal

Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should check, for example: that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment, or any other part of your terminal. Such checks would provide warning of any unauthorized modifications to your terminal, and other suspicious behavior of individuals that have access to your terminal. You are strongly advised to ensure that privileged access to yours is only granted to staff that have been independently verified as being trustworthy.

3.3. CE standard compliance marking

CE standard compliance marking certifies that the product stipulated below: iWP.

• complies with the basic requirements of European Directive 1999/5/CE, known as the

«R&TTE Directive» concerning Radio Frequency equipment and telecommunications terminals with respect to:

– Health and safety protection of the user and all other persons – EMC protection

• conforms to the following harmonized standards :

– IEC/EN 60950-1: Electrical safety of data processing equipment including electrical

office equipment. Issue dec 2001

– EN 55022: Data processing equipment – Radioelectric disturbance characteristics -

Limits and measurement methods. Issue 1998 / A1-2000/A2-2003

– EN 55024: Data processing equipment – Immunity characteristics - Limits and

measurement methods. Issue 1998 + A1- 2001 + A2- 2003

• complies with the following specification:

– EN 301511 : Harmonized stand for mobile – EN 300328 : (BT + WLAN) Electromagnetic compatibility and Radio Spectrum – EN 300330 : NFC Electromagnetic compatibility and Radio Spectrum

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3.4. FCC compliance

The FCC IDs for this model are:

• iWP220 : XKBIWP220

• iWP250 : XKBIWP250

3.4.1. FCC Statement

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

The device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference

• This device must accept any interference received, including interference that may

cause undesired operation of the device.

Part 68 of FCC Rules

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

3.4.2. FCC RF Radiation Exposure Statement

ADVICE This chapter concern only the model: iWP250 XKBIWP250

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

CAUTION

INGENICO could void user’s authority to operate the equipment.

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: The user is cautioned that any changes or modification not approved by

3.5. Main Characteristics

Terminal

Weight about 1,700 kg without paper roll

Size (with foot in middle position) 345 x 210 x 160 mm (l x w x h)

Serial link 2

USB A (Host) 4

USB B (Device) 1

RJ45 - Lan 1

RJ11 – Cash Register 1

Desktop power supply unit

Weight approx 450 g (without mains cable)

Size approx 133 x 59 x 35 mm (L x w x h)

Class II equipment

PSU 2 pole socket 3 A

Electrical mains network 100-240VAC/50-60 Hz

Max consumption 2.5 A

RMS

Cable length

Power block cable approx 1,3 m

Display

Type Graphical TFT color

Display area (active zone) Landscape 8”

Number of pixels 800 x 600

Technology TFT transmissive

Backlight LED

Brightness ≥ 150 cd/m²

Contrast 1:450

Number of colors 262k

Only on iWP250

WiFI WiFi 802.11 b /g

Bluetooth Bluetooth v2.0, EDR

GPRS Mobile Class B Multi slot Class 10 ( 4+1, 3+2)

Contact less Type A & Type B

Auto cutter Yes

CAUTION: Do not use metal to touch the screen.

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+ 14 hidden pages