IBM DS3000 User Manual 2
DS3000 Storage Manager Demo Guide
Storage Manager 2.17
Demo Guide Revision 1.0
January 17, 2007
DS3000 Storage Manager Software Demo Guide - 1 -
Overview
• Getting Started
• Exploring the DS3000 Storage Manager
o Tab Screen Views
• Putting Together an Effective Demo
• Scenarios
o Scenario 1: Limited IT Expertise and Time
o Scenario 2: Newly Added Drives to be Configured
o Scenario 3: Increasing Data Protection
o Scenario 4: Adding Capacity
• Premium License Feature Scenarios
o Scenario 1: Sharing Data
o Scenario 2: Improving Service Levels with Hot Backups
o Scenario 3: Relocating Data
• Advanced Features and Manual Functions
o Manual Hot Spare Configuration
o Manual Drive Configuration
o Media Scan Settings
o Command Line Interface
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Disclaimer
The intent of the DS3000 Storage Managers Demo software and this Demo Guide document is to provide
IBM field sales and support personnel, IBM Business Partners, and their resellers, distributors and
integrators a tool for illustrating the features, functions and power of the DS3000 Storage Manager
software.
At the time these tools are released and internally distributed, there were only minor errors that do not
result in intentional misrepresentation of the DS3000 Storage Manager or DS3000 disk systems
capability. However, the Demo is neither tested, nor updated, nor maintained to the extent of the actual
products offered for sale or other customer use. As a result, certain features and functionality may not
behave as they would in a production release of DS3000 Storage Manager.
Technical questions should be verified through official published documents, support resources, or
directed to appropriate Systems Engineers, field support or customer service personnel.
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Getting Started
Audience
Welcome to the DS3000 Storage Manager Demo Guide.
The audience for this demo guide is technically-oriented members of the sales community who hope to
understand more about how the DS3000 Storage Manager works. This guide is also for members of
Field Sales wishing to use this tool to demonstrate capabilities of the DS3000 disk systems.
Background Information
The DS3000 Storage Manager Software Demo is designed for use in testing environments as a standalone simulator of DS3000 Storage Manager’s functions.
To prevent accidental access or corruption of critical data, the Storage Manager Demo does not have the
ability to access actual storage disk systems.
Prerequisites
The Storage Manager Demo program runs on Windows 2003 or XP environments. Other environments
have not been tested nor are they approved for use.
Terminology
Before we begin our journey though the DS3000 Storage Manager, there is some terminology you may
not be familiar with. We will provide you with a short summary of these terms.
Array
: A set of physical drives logically grouped together with an assigned RAID level. Arrays can vary in
the number of drives to meet required data protection, capacity, or performance requirements (the more
physical drives in an array, the higher the performance capability of the array).
FlashCopy
useful for as a data source for backup applications.
Host-to-Logical-Drive-Mappings
these hosts, Host-to-Logical-Drive-Mappings are utilized to configure a set of logical drives to each host
server. We use the partitioning feature to assist in this process
Logical Drive
It is synonymous with LUN and is a drive letter (H: for example) in Windows environments.
Partition:
which host or host group can access each logical drive. This enables a range of hosts with different
capacity, performance, or data protection demands to effectively share a single storage system.
Storage subsystem
series disk systems which are managed by the DS3000 Storage Manager
VolumeCopy
FlashCopy. This term is also used interchangeably with logical drive copy.
: This feature provides the ability to create a point-in-time image of a logical drive. It is very
: When there are several hosts and many logical drives to associate to
: This is the basic storage unit that is created on the DS3000 and presented to a host server.
This premium feature logically divides a single disk system into multiple systems by defining
: This term will be used interchangeably with disk system. Both refer to the DS3000
: This feature provides the ability to create an independent copy of another logical drive or
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Loading the Software
The Storage Manager Demo program is available from a variety of sources including
CDs
IBM Internal Sales Kit:
http://w3-
1.ibm.com/sales/systems/portal/_s.155/254?navID=f220s240&geoID=All&prodID=Disk&docID=ds30
00sk.skit&docType=SalesKit&skCat=DocumentType)
External PartnerWorld Kit:
http://www-
1.ibm.com/partnerworld/sales/systems/myportal/_s.155/307?navID=f220s240&geoID=All&prodID=Di
sk&docID=ds3000sk.skit&docType=SalesKit&skCat=DocumentType
The Demo is zip file with the following name SMdemo_217_G506.zip. Unzip this file into a folder of your
choice. Within this folder will be the DEMO folder. Simply navigate there and execute the batch file
named Start_Demo.bat.
And you are ready to go!
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Note: When the installation of the Storage Manager Demo is completed, go to the directory where the
demo was installed and execute the Start_Demo.bat batch file.
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Exploring the DS3000 Storage Manager Demo
Executing the Start_Demo.bat initiates a Java session with the Storage Manager Demo program. You’ll
see the following screens – the DS3000 Storage Manager splash screen identifying the Storage Manager
Demo followed by the Enterprise Management Window screens:
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The Enterprise Management Window Task Assistant is a series of wizards that helps you install and
manage your new DS3000 disk system. The Task Assistant helps with common tasks such as:
Add Storage Subsystems
Name/Rename Storage Subsystems
Configure Alerts
Manage a Storage Subsystem
Feel free to explore the Task Assistant. You can auto-discover the storage subsystems by selecting
Add Storage Subsystem from the Task Assistant, or closing the Task Assistant window
and clicking on the leftmost icon button in the Enterprise Management Window.
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Note: In subsequent Demo sessions, the storage subsystems may not need to be rediscovered.
However, if the subsystem status is “unresponsive,” simply delete the systems and rediscover them.
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In the right panel of the Enterprise Management window, you will see two preconfigured storage
systems: 1) the DS3400, and 2) the DS3200.
With two systems, you can select the appropriate subsystem as the basis to demonstrate features:,
1) The DS3400 is ideal for an in-depth exploration of the DS3000 Storage Manager feature set.
Nothing is pre-defined for the subsystem, so it can serve as a basis for configuring all the arrays,
logical drives and host-to-volume mappings,
2) The DS3200 is suitable for a comprehensive tour of the DS3000 Storage Manager features. It
includes a number of defined arrays and logical drives.
Both configurations include a total of 48 SAS drives and 3 EXP3000 drive trays. In addition, all premium
features, FlashCopy, Volume Copy and partitioning, are enabled.
It is important to note that the DS3400 and DS3200 are identical in their functionality. The features and
tasks presented in the Demo guide can be used interchangeably.
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Tab Bar Screen Views
For this initial exploration of the Storage Manager Demo, we will use the DS3400 disk system
configuration.
Select the DS3400 system by double-clicking it in the right panel. This displays the DS3000 Subsystem
Management window (SMW).
The SMW provides access to most components and functions of the DS3000 series disk systems.
There are five tabs in the SMW view
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The Summary tab provides access to:
o Initial Setup Tasks link
o Recovery Guru - This is the automatic discovery tool for systems problems
o Hardware components profile and drive location
o Locate arrays and logical drives - Drive group(ings) and disk system targets (LUNS)
o Host and mappings - The attachment of LUNs to servers
o Information center and online help
• The Configure tab provides access to:
o Configure host access – Automatic or manual
o Create host group – A group of servers or cluster
o Automatic storage configuration
o Configure Hot Spares
o Create logical drives (including FlashCopy logical drives)
o Create host-to-logical drive mappings – Server to LUN
• The Modify tab provides access to:
o Edit host topology - Servers using LUNs
o Rename or delete logical drives
o Add free capacity - Drive space available in the arrays and not yet assigned to a logical-drive)
o Change logical drive ownership (preferred path) - Route from/to server and disk system
o Modify FlashCopy logical drives - Drive used for FlashCopy
o Manage logical drive copies - Premium feature of VolumeCopy or logical drive copy
o Edit host-to-logical drive mappings
• The Tools tab provides access to:
o Rename storage subsystem
o Set or change password
o Change media scan settings - System data block check done in the background
o Turn on indicator lights for various components to identify them physically (e.g. locate a drive)
o View/enable premium features
o Change enclosure ID numbers - Identification number assigned to a expansion unit
o Synchronize controller clocks
o Change controller network configuration - Set IP address information
o Reset battery age - Days until battery replacement should be made
o Inherit system settings – Leverage already existing array configurations
• The Support tab provides troubleshooting and maintenance access to:
o Recover from failure
o View event log
o Gather support information
o View storage subsystem profile
o Download firmware
o Manage controllers
o View online help
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Putting Together an Effective Demo
Selecting a disk system for their organization can be a difficult decision for customers. It is also not
always clear what criteria or requirements are behind their selection process. The DS3000 Storage
Manager Demo is one means for you to understand your customers buying criteria. This Demo leads to
open discussion with your customer as you go through the simulator together. By reviewing with them
what they are likely to experience with the DS3000 disk systems and DS3000 Storage Manager, you can
work with them to define what features are most important to them and why.
An effective way to win over the prospect is to provide training to the eventual administrators and
managers of the IBM DS3000 disk systems. This will show the ease of use of the DS3000 Storage
Manager as well as address any of their concerns about learning a new software system. Stressing the
task-oriented user interface and its simplicity, this training can be tailored to the specific needs of the
group you are training:
Initial set-up and configuration
Basic operations for their particular environment
Advanced premium features for when they need them
Specific operations for growing their disk system
Application specific tips and techniques
This course is best held as an interactive exchange of “How do I…?” topics and exercises that provide
best practices for common tasks that DS3000 Storage Manager offers.
This strategy has been used successfully on numerous occasions in parallel with the pre and post sales
process. It’s an excellent vehicle to train, practice, and sell.
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Scenarios
The following sections will provide some scenarios for you to engage with your customers and how to
address a specific business issue utilizing the DS3000 Storage Manager functions. As well, you may
decide to highlight some of the features you have found in addition to the demo guide and develop your
own scenarios.
Scenario 1 – “This is my first external storage system. What do I do?”
Initial Setup Tasks dialog box
The DS3000 Storage Manager’s Initial Setup Tasks
dialog box provides step-by-step instructions on
setting up a DS3000 disk system. As a task-based
user interface, it provides a more obvious starting
point to setting-up and managing the disk system.
The Initial Setup Tasks window offers a step-bystep process of tasks directing users to complete an
initial configuration. It pops up automatically when
the SMW is first brought up, or can be launched by
selecting Perform Initial Setup Tasks from the
summary tab of the SMW.
The steps listed as initial setup tasks include:
1. Locate the storage subsystem
2. Rename the storage subsystem
3. Set a storage subsystem password
4. Configure host access
5. Configure storage subsystem
In this scenario we will cover each step in the initial
setup tasks list.
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Step 1. Locate the Disk System
This optional step helps locate the subsystem if it’s in a data center or room with other systems. Click on
Locate the Storage Subsystem, which will take you to the following screen:
From this screen, select an item and click on Locate to have the lights on the DS3000 disk system
indicate its location. This allows you to locate the physical location of the disk system in your network.
The disk system can then be identified with a label.
Step 2. Rename the Storage Subsystem
This optional step allows you to rename the subsystem. Click on Rename the Storage Subsystem,
which will take you to the following screen.
Enter the new subsystem name and click OK.
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Step 3: Set a Storage Subsystem password
This optional step allows you to set a password for the subsystem, so that unauthorized users can not
make changes. Click on Set a Storage Subsystem Password, which will take you to the following
screen.
Enter and confirm the new password, then click OK.
Step 4. Configure Host Access
This step allows you to provide one or more hosts access the subsystem. Select Configure Host
Access, which will direct you to the following window.
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After selecting the appropriate host, click Add and then OK. You will then receive confirmation of host
access.
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Note: In the Demo, several hosts have been pre-configured for access.
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Step 5. Configuration Storage Subsystem
This step has multiple options. The Automatic (Simple) option is the quickest and easiest, but provides
the least amount of control over the configuration. The Manual (Advanced) option, which still provides
some automated assistance, provides more control over the configuration and will be preferred in nearly
every situation. This scenario will cover the automatic option. The Manual (Advanced) option, Create
Logical Drives, will be covered in Scenario 2.
Automatic (Simple)
Expand the Automatic (Simple) option under Configure the Storage Subsystem and select Step 1:
Automatic Configuration. This will bring you to the Automatic Configuration window where you will
simply choose a RAID level and click Finish. Storage Manager will then configure the entire subsystem
into multiple arrays based on the selected RAID level and create a single logical drive within each array.
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Note: Users that wish to define the number of drives in each array, and the number and size of the
logical drives in each array, should use the “Create Logical Drives” option.
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