Page 1
Page 2
Notice
Thank you for using a HUMAX product. Please read this user’s manual carefully to be able to safely
install, use and maintain the product at maximum performance. Keep this user’s manual next
to your product for future reference. The information in this user’s manual is subject to change
without notice.
Copyright (Copyright © 2009 HUMAX Corporation)
Not to be copied, used or translated in part or whole without HUMAX’s prior consent in writing
except approval of ownership of copyright and copyright law.
Warranty
The warranty does not cover parts which may become defective due to misuse of the information
contained in this manual.
Trademarks
• Viaccess is a trademark of France Telecom.
• Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
GB1
Page 3
Notice
Warnings, Cautions and Notes
Throughout the whole manual, pay special attention to the following marks that indicate
hazardous situations.
• Warning
Indicates a hazardous situation which could result in serious injury.
• Caution
Indicates a situation which could damage the equipment or other apparatus.
• Note
Indicates additional information to make the user aware of possible problems and
information of any importance to help understand, use and maintain the installation.
Meaning of Symbols
To reduce the risk of electric shock, do not remove cover (or back). No user
serviceable parts inside. Refer servicing to qualied service personnel.
This symbol indicates
risk of electric shock or personal injury.
This symbol indicates important instructions accompanying the product.
dangerous voltage inside the product that presents a
Instruction about the ‘WEEE’ Symbol
This product should not be disposed with other household wastes at the end
of its working life. Please separate this from other types of wastes and recycle
it responsibly to promote the sustainable reuse of material resources. This will
prevent possible harm to the environment or human health from uncontrolled
waste disposal.
• Domestic users:
Please contact either the retailer where you purchased this product or their local government
oce for details of where and how they can take this item for environmentally safe recycling.
• Business users:
Contact your supplier and check the terms and conditions of the purchase contract. This
product should not be mixed with other commercial wastes for disposal.
GB2
Page 4
Safety Warning
This product has been manufactured to comply with international safety standards. Please read
the following safety precautions carefully.
Safety Instructions and Precautions
1. MAINS SUPPLY
90-250V a.c., 50/60Hz
• Operate this product only from the type of power supply indicated on the marking
label. If you are not sure of the type of power supplied to your home, consult your
local power company.
• Disconnect the product from the mains before you start any maintenance or
installation procedures.
2. OVERLOADING
• Do not overload a wall outlet, extension cord or adapter as this may result in electric
re or shock.
3. LIQUID
• The product should not be exposed to liquid of any kind. In addition, no objects
lled with liquid should be placed on the apparatus.
4. CLEANING
• Disconnect the product from the wall outlet before cleaning.
• Use a light damp cloth (no solvents) to dust the product.
5. VENTILATION
• The slots on top of the product must be left uncovered to allow proper airow into
the unit.
• Do not stand the product on soft furnishings or carpets.
• Do not stack electronic equipments on top of the product.
6. ATTACHMENTS
• Do not use any unsupported attachments as these may be hazardous or cause
damage to the product.
7. CONNECTION TO THE SATELLITE DISH LNB
• Disconnect the product from the mains before connecting or disconnecting the
cable from the satellite dish. Failure to do so can damage the LNB.
8. CONNECTION TO THE TV
• Disconnect the product from the mains before connecting or disconnecting the
cable from the TV. Failure to do so can damage the TV.
9. EARTHING
• The LNB cable must be earthed to the system earth for the satellite dish.
GB3
Page 5
Safety Warning
10. LOCATION
• Place the product indoors to avoid exposing it to lightning, rain or sun.
• Do not place it near a radiator or heat register.
• Make sure it has more than 10 cm clearance from any appliances susceptible to
electromagnetic inuences, such as a TV or a VCR.
• Do not block the openings with any object, and do not place the product on a bed,
sofa, rug, or other similar surface.
• If you place the product on a rack or a bookcase, ensure that there is adequate
ventilation and that you have followed the manufacturer’s instructions for
mounting.
• Do not place the product on an unstable cart, stand, tripod, bracket, or table where
it can fall.
• A falling product can cause serious injury to a child or adult, and serious damage to
the appliance.
11. LIGHTNING, STORM OR NOT IN USE
• Unplug the product from the wall outlet and disconnect the antenna during a
thunderstorm or when left unattended and unused for long periods of time. This will
prevent damage to the unit due to lightning and power-surges.
12. EXTRANEOUS OBJECTS
• Do not insert anything through the openings in the unit, where they can touch
dangerous voltage points or damage parts.
13. REPLACEMENT OF PARTS
• When replacement of parts is required, be sure the service technician uses
replacement parts specied by the manufacturer or those that have the same
characteristics as the original part. Unauthorized substitution may result in
additional damage to the unit.
GB4
Page 6
Safety Warning
Warning
1. To avoid damage of the power cord or plug;
• Do not modify or process the power cord or plug arbitrarily.
• Do not bend or twist the power cord.
• Make sure to disconnect the power cord holding the plug.
• Keep heating appliances as far as possible from the power cord in order to prevent
the cover vinyl from melting.
•
The mains plug, as a disconnection device, shall remain readily accessible by the user.
2. To avoid electrical shock;
• Do not open the main body.
• Do not insert metal or inammable objects inside the product.
• Do not touch the power plug with wet hands.
• Disconnect the power cord in case of lightning.
3. To avoid damage of product;
• Do not use the product when it is out of order. If you continue to use the product
when defective, serious damage can be caused to it. Make sure to contact your local
product distributor if the product is out of order.
• Do not insert metal or alien substance into the slots for the modules or Smartcards.
It may cause damage to the product and reduce its life span.
GB5
Page 7
Contents
1. Before Using the Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB7
1.1 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB7
1.2 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB8
1.3 Conditional Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB9
1.4 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB10
1.5 Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB11
2. Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GB13
2.1 Connecting the Antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB13
2.2 Connecting the TV. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB14
2.3 Connecting the TV and VCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB17
2.4 Connecting the Audio System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB18
2.5 Powering On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB19
3. Installation Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GB20
4. Basic Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GB21
5. Channel List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GB23
6. Programme Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GB24
7. Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GB25
7.1 Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB25
7.2 Edit Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB25
7.3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB26
7.4 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB27
7.5 Conditional Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB28
8. Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GB29
8.1 OTA (Over the Air) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB29
9. Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GB30
9.1 Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB30
9.2 Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB32
10. Specication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GB33
GB6
Page 8
1. Before Using the Product
This chapter provides detail instructions on the product and its accessories.
1.1 Package Contents
Please check all package contents before using your product.
User’s Manual
Remote Control
SCART Cable
Note:
• Faults may occur if the remote control is left without battery for a long time.
Always keep the battery inserted in the remote control.
• Package contents may vary according to area.
User’s Manual
BatteriesRF Cable
GB7
Page 9
1. Before Using the Product
1.2 Front Panel
4 5 6
1 2 3 7
1. STANDBY BUTTON
Switches between Operation and Standby modes.
2. MENU BUTTON
Displays the main menu.
3. OK BUTTON
Select a menu or conrms the selected operation. Displays the channel list while watching a
programme.
4. STANDBY LED
Red light is emitted when the product is in standby mode.
Green light is emitted when the product is in operation mode.
5. TV LED
Green light is emitted when the product is TV mode.
6. RADIO LED
Amber light is emitted when the product is radio mode.
7. ARROW BUTTONS
Changes the channel or moves the cursor up, down, left or right.
8. SMARTCARD SLOT
A slot for a Smartcard
Note: The front of the product is subject to change without notice.
8
GB8
Page 10
1. Before Using the Product
1.3 Conditional Access
Although some TV and radio channels are free to air, most TV and radio/music channels are
available on a subscription basis and can only be enjoyed via a Conditional Access component.
1. Inserting the Smartcard
The Smartcard looks similar to a credit card and is inserted into the slot behind the right-hand
front ap of the product. A valid Smartcard entitles you to view and listen to all the channels you
choose to subscribe to.
1. Open the right-hand ap on the front panel of the product to expose the card slot.
2. Hold the Smartcard horizontally with the electronic chip (small square-shaped, gold in colour)
facing downwards.
3. Insert the Smartcard into the lower slot.
Notice
Smartcard
GB9
Page 11
1. Before Using the Product
1.4 Rear Panel
TV SCARTTV SCART
1 2 4 6 753
1. LNB IN
Connects a satellite antenna cable.
2. TV SCART
Connects to the TV using a TV SCART cable.
3. AUDIO L/R
Connects to the TV or VCR using an RCA cable.
4. SPDIF
Connects to the audio system using an S/PDIF cable. (digital audio)
5. VIDEO
Connects to the TV or VCR using an RCA cable.
6. RF IN
Connects to the general aerial antenna or cable.
7. RF OUT
Connects to the RF IN of the TV using an RF cable.
Note: The rear of the product is subject to change without notice.
GB10
Page 12
1. Before Using the Product
1.5 Remote Control
1
2
3
4
5
6
7
8
9
10
11
12
Note: The remote control of the product
is subject to change without
notice.
1. Mute
Mutes or unmutes the audio temporarily.
2. SLEEP
Sets the sleep time.
3. SOURCE
Selects the input source between TV and
the product.
4. NUMERIC(0-9) BUTTONS
Enters a TV/radio channel number or
menu option number.
5. TEXT
Switches between the teletext and TV
modes.
6. LIST
Displays the channel list while watching a
programme.
7. ARROW BUTTONS
Changes the channel or moves the cursor
up, down left or right.
8. EXIT
Exits all On-Screen Display (OSD) screens.
9. i (Information)
Displays the channel and programme
information.
10. VOL+/ VOL-
Adjusts the audio volume.
11. SCHEDULE
Displays the schedule list.
12. SOUNDTRACK
Displays the soundtrack.
GB11
Page 13
1. Before Using the Product
13
14
15
16
17
18
19
20
21
22
23
24
13. STANDBY
Switches between the operation and
standby modes.
14. V-FORMAT
Changes the resolution of video.
15. WIDE
Sets the display format.
16. MENU
Displays the main menu.
17. COLOUR BUTTONS
Select colour keys for interactive
applications.
18. GUIDE
Displays the TV guide.
19. OK
Select a menu or conrms the selected
operation.
20. BACK
Closes and returns to the previous menu
and screen.
21. P+/P-
Changes the channel or page.
22. TV/RADIO
Switches between TV and Radio modes.
23. SUBTITLE
Displays the subtitle language list.
24. OPT+
Displays the channels attributes while
watching a programme.
GB12
Page 14
2. Setup
This chapter describes how to connect your product to the TV with the particular equipments for
gaining optimum signal quality. The product provides various interfaces to connect to the TV, VCR
or other devices. Select the most appropriate procedure depending on the equipment you have.
Note: If you encounter any problems setting up your product, please contact your local product
distributor.
2.1 Connecting the Antenna
Connect the antenna to the LNB IN.
TV SCARTTV SCART
GB13
Page 15
2. Setup
2.2 Connecting the TV
1. Using SCART Cable
Connect the product and the TV using a SCART cable.
TV SCARTTV SCART
GB14
SCART Cable
TV SCART
Page 16
2. Setup
2. Using RCA Cable
Connect the product and the TV using an RCA cable.
TV SCARTTV SCART
RCA Cable
LR
VIDEO AUDIO
GB15
Page 17
2. Setup
3. Using RF Cable
Connect the product and the TV using an RF cable.
TV SCARTTV SCART
RF Cable
TV Antenna IN
Note:
• Connect your aerial or cable to the RF IN to watch analogue channels.
• Tune the TV to an UHF channel if the product is connected to the TV using an RF cable.
GB16
Page 18
2. Setup
2.3 Connecting the TV and VCR
1. Using RF Cable
1. Connect the RF OUT of the product and the aerial input of the VCR using an RF cable.
2. Connect the aerial output of the VCR and the aerial input of the TV using an RF cable.
Note:
• Connect your aerial or cable to the RF IN to watch analogue channels.
• Tune the TV or VCR to an UHF channel if the product is connected to the TV or VCR using an
RF cable.
TV SCARTTV SCART
RF Cable
VCR Antenna IN VCR Antenna OUT
RF Cable
TV Antenna IN
GB17
Page 19
2. Setup
2.4 Connecting the Audio System
Select the most appropriate procedure for your convenience.
1. Connect the product and the audio system using an RCA cable.
2. Connect the product and the Dolby Digital decoder for higher quality sound using an S/PDIF
cable.
TV SCARTTV SCART
GB18
LR
S/PDIF CableRCA Cable
S/PDIFAUDIO
Page 20
2. Setup
2.5 Powering On
1. Connect the power cord of the product to a wall outlet.
2. Power on by pressing the STANDBY button of the remote control or the STANDBY button on
the front of the product.
GB19
Page 21
3. Installation Wizard
When powering on the product for the rst time after purchasing, the NTV+ Auto Installation
will appear.
Select
Ye s to perform the NTV+ Auto Installation to set up the system automatically.
The channel list is restored.
Select
No to perform the installation wizard to set up the system manually.
The installation wizard is performed.
1.
Language: Select the appropriate language.
2. Country: Select the country.
3. Antenna Setting: Set the antenna properties to watch the programme.
• Satellite: Select a satellite or enter the satellite name using User Dene.
• LNB Frequency: Select the LNB frequency.
• 22kHz Tone: Select Enable when using the 22KHz tone switch.
• DiSEqC Input: Select DiSEqC input if you are using DiSEqC switch to connect
multiple antennas or LNBs.
4. Time Setting: Set the GMT oset for current time.
5. Result: Select Finish to complete the installation wizard.
GB20
Page 22
4. Basic Operation
This chapter describes functions such as switching channel, volume control and basic features for
watching programmes.
1.
Switching Channel: Switch the current channel using the P+/P- or NUMERIC(0-9) buttons.
2. Volume Control: Adjust the audio volume using the VOL+/ VOL- or / button.
3.
Subtitle: Select the language for the subtitle using the SUBTITLE button.
Audio: Select the language you prefer using the AUDIO button.
4.
5.
Teletext: Enter the teletext mode using the TELETEXT ON/OFF button.
6. Programme Information (i-plate): You can view the programme information by pressing the
i button while watching a programme.
1 2 3 4
5 6 7 8 9
Channel number and channel name
Programme name
Icons
Displayed only if this programme is reserved.
13
Represents parental level. It indicates the minimum level of ages that the
programme is targeted at.
Displayed only when the channel is a locked channel.
Displayed only when the channel is a scrambled channel.
Displayed only when subtitle information is available.
Displayed only when there is any teletext information.
Displayed only when the programme is a dolby digital one.
GB21
Page 23
4. Basic Operation
Current time
Detail programme information
Signal strength and signal quality
Satellite name or channel change mode
Programme broadcasting time and progress bar
Next programme information
7. Option List: Press the OPT+ button to view the
option list.
• Favourite: Adds the current channels to
favourite group.
• Lock/Unlock: Locks or Unlocks the current
channel.
• Information: Displays the detailed
information about the current channel.
GB22
Page 24
5. Channel List
1. You can display channel list using the LIST button
and switch to another channel on the channel list.
2. Press the button while the channel list is
displayed to view the group list.
Six types of channel lists are provided for easy and quick channel nding.
NTV+ Channels The list of channels classied by NTV+
Non NTV+ Channels The list of channels that do not belong to NTV+
TV The list of all TV channels with two subgroups
Radio The list of all radio channels with two subgroups
Favourite The list of favourite channels with ve subgroups
Scramble The lists of channels classied by CAS types
GB23
Page 25
6. Programme Guide
The programme guide displays programme information about each channel, based on the date
and time. You can also schedule your watching using the information given.
1. Press the
2. Select a programme and press the OK button. You
can watch the programme if it is on air or reserve it
if it is the future programme.
• Group: You can view programme
• Time Bar: You can quickly search the time
• Schedule: You can add or edit reserved
• Find: You can suciently nd the programme you want by programme name or
GUIDE button.
information of the selected channel list by
groups.
zone you want using the time bar.
programmes by viewing the reserved
programme list.
genre.
GB24
Page 26
7. Menu
7.1 Preferences
1. Parental Control: Set censorship, watching time
and change password.
2. Language Setting: Set the language for menu,
audio and subtitle.
3. Time Setting: Specify the Power On/O time.
4.
Schedule: Reserve a programme and watch it
anytime you want.
5. A/V Control: Set the audio or video output control.
6. UHF Tuning: You can set the UHF tuning channel.
7.
Miscellaneous Settings
7.2 Edit Channels
1. Edit Channel Lists: Edit all channels or each
channel by channel list group.
2. Edit Favourite Channels: Edit favourite channel or
favourite channel list.
GB25
Page 27
7. Menu
7.3 Installation
1. Antenna Setting
1. Satellite: Select a satellite or enter the satellite
name using
2.
Satellite Alternative: Set to Enable.
3. LNB Frequency: Select the LNB frequency.
4. 22kHz Tone: Select Enable when using the 22KHz
tone switch.
5.
DiSEqC Input: Select DiSEqC input if you are using
DiSEqC switch to connect multiple antennas or
LNBs.
6. LNB Voltage: LNB voltage is set to Standard.
Note: Select Default NTV+ to reset all antenna
User Dene.
setting values to default NTV+ values.
2. Automatic Search
If you select the satellite to search channel according to the antenna setting, you can
automatically search the satellite without entering any other information.
GB26
Page 28
7. Menu
3. Manual Search
1. Satellite: Select a satellite or enter the satellite
name using User Dene.
2. Transponder: Set transponder value for the
satellite. You can edit transponder using
. Select Default NTV+ to reset all manual
Dene
search values to default NTV+ values.
3.
Network Search: Determine whether or not to
search the channel for the other transponder.
4. Search Type: Determine whether or not to search
channel by FTA or CAS type.
5.
Channel Type: Select the channel type.
4. Update
You can update the software.
5. Default Setting
Restores the product to the default settings.
7.4 System
User
1. Status: You can view system information.
Signal Detection: You can view the signal strength
2.
and signal quality.
GB27
Page 29
7. Menu
7.5 Conditional Access
You can view the current status of the Conditional Access.
Rights Consultation: You can view your
1.
subscription status.
2.
Operator Message Consultation: You can view
the latest message from the operator.
3. STB Information: You can view the product
information.
4. Smartcard Information: You can view the current
status of the Smartcard.
5.
PIN Code Modication: You can change the
current PIN Code for Smartcard.
6. Maturity Rating Management: You can block
programmes provided by the operator according to the age you have set.
7.
Preselection Area Deletion: You can delete the preferred programme which enables you to
buy it without acquiring permission to buy each time.
8. Preselection Area Addition: You can delete the preferred programme which enables you to
buy it without acquiring permission to buy each time.
GB28
Page 30
8. Software Update
8.1 OTA (Over the Air)
OTA is a standard for the transmission of software for equipment through a broadcast system.
Software update will only occur under the following circumstances.
1. The equipment should have appropriate loader software.
2. The manufacturer decides to release the software via a designated antenna system.
3. The equipment must be tuned properly to the same antenna equivalent to that of the
manufacturer.
4. Update software when the signal strength quality is high.
Note: The product will not activate during software update. It may take 5-10 minutes to
complete.
GB29
Page 31
9. Trouble Shooting
9.1 Trouble Shooting
Before contacting your local service centre, please read the tips below carefully. If the problem
persists after completing the following procedure, please contact your local product distributor or
service centre for further instructions.
1. No message displayed on the front panel. (The product will not switch on.)
• Check the main power cable and make sure it is plugged into a suitable power
outlet.
• Check that the mains supply is switched on.
• Connect the power cable to a dierent power outlet.
2. No picture on TV set
• Make sure that the product is powered on and in operation mode. (Press the
STANDBY button)
• Make sure that the AV cable is rmly connected to the TV.
• Make sure that the antenna cable is properly connected to the product.
• Make sure that the antenna setting in the menu is correct.
• Check the brightness level of the TV.
• Check if the channel is currently on air. Contact the broadcaster to ensure that the
channel is running.
• Press the
3. Poor picture/sound quality
• Install the antenna in an obstacle-free place.
• Make sure there is no mobile phone or microwave oven near the product.
• Keep the power and the antenna cable for the satellite apart from each other.
• Check the signal levels and adjust your antenna if the level is too low. The signal
level may be aected by weather conditions.
Note: If the antenna is covered with snow or the RF is weakened by heavy rain, the condition
of the sound and picture may temporarily be poor. However, the poor sound and picture
quality due to weather conditions cannot be accepted as a malfunction of product.
• Check that your dish alignment is correct.
• Change the satellite dish for a larger one as this will increase the signal levels
received.
• Replace the LNB with a lower noise factor in cases where the noise factor is too high.
• Replace the LNB with a new one in case it is damaged or out of order.
SOURCE button if the product is in external input mode.
GB30
Page 32
9. Trouble Shooting
4. No or poor sound
• Check that your AV cable is connected correctly.
• Check the volume levels of your TV set and the product.
• Check if the product or TV is on mute.
• Check audio type or soundtrack option in the AV menu.
5. Remote control does not operate.
• To control the product, the top end of the remote control should point directly
towards the receiving part of the product.
• Remove and reinsert the batteries in the remote control.
• Replace the batteries in the remote control for a new set.
6. Cannot make reservations.
• Check that no previous reservations are conicting with the new reservation.
7. No password information is given.
• The default password is always 0000.
8. Channel search does not work.
• Make sure that the antenna setting in the menu is correct.
9. Cannot update new software.
• You can get an update. If the product does not show a message requesting update,
that means no software is available.
10. Cannot watch scrambled channels.
• Check that you have the appropriate Smartcard. Reinsert the Smartcard and make
sure it initializes correctly.
• Check in the menu that the product is detecting the Smartcard.
• Check in the menu that you have a valid and working subscription to the channels
you wish to view.
• Ensure that the Smartcard is not damaged.
11. Cannot watch pay channels.
• Check in the menu that you have a valid and working subscription to the channels
you wish to view.
• Contact your network operator for more information.
GB31
Page 33
9. Trouble Shooting
9.2 Error Message
Error
message
No or bad
signal
The channel
is scrambled
or not
available.
Audio not
available.
Possible causes What to do
The satellite dish is not pointing at the
satellite.
Signal is too weak.
Satellite dish is too small. Change to a larger dish.
Problem with LNB. Change the LNB.
Wrong antenna setting. Set the antenna correctly.
The channel has a signal, but no audio
or video is provided.
The channel has not been deleted by
broadcasting company.
The channel is for data broadcasting.
Smartcard is not plugged in. Insert Smartcard.
Wrong Smartcard is in use.
Smartcard is not plugged in correctly.
Smartcard is damaged.
The channel has a video signal, but no
audio is provided.
LNB cable is short. Replace LNB Cable.
Adjust dish alignment.
Increase the LNB voltage or connect a
signal amplier.
Conrm if the channel is currently
on air.
Remove the channel from the channel
list and check for new transponder
details.
The channel cannot be viewed with
the appropriate model that supports
data channels.
Insert the appropriate Smartcard for
the channel(s) you wish to view.
Reinsert Smartcard; ensure that it is
inserted correctly.
Contact your Smartcard retailer or
channel broadcaster for a Smartcard
replacement.
Press the audio button on your
remote control to conrm that the
channel has audio options.
Short LNB
GB32
LNB is internally short. Replace LNB.
Alien substance is inserted in LNB IN
Port and port may be damaged.
Remove the alien substance and
contact local Service center in case
damaged has occurred.
Page 34
10. Specication
Tuner & Channel
Input Connector F-type, IEC 169-24, Female
Frequency Range 950MHz to 2150MHz
Signal Level -65 dBm to -25 dBm
LNB Power & Polarisation
22KHz Tone
DiSEqC Control Compatible to DiSEqC 1.0/DiSEqC 1.2 Eutelsat specication
Demodulation QPSK, 8PSK
Input Symbol Rate
FEC Mode
MPEG Transport Stream A/V Decoding
Transport Stream ISO/IEC 13818-1 (MPEG-2 system)
Prole Level
Video Input Rate 15 Mbit/s Max
Vertical: +12.5V ~ +14V
Horizontal: +17V ~19V
Max current: 500mA with overload protection
Frequency : 22 ± 2KHz
Amplitude : 0.6 ± 0.2V
DVB-S: 2~45 MS/s, SCPC and MCPC capable
DVB-S2: 5~33 MS/s
DVB-S: 1/2, 2/3, 3/4, 5/6, 7/8
DVB-S2: 1/2, 2/3, 3/4, 3/5, 4/5, 5/6, 5/11, 6/7, 7/8, 8/9, 9/10
Packet length (FEC datagram) – 64800bits
MPEG-2 Main Prole@Main Level
H.264/AVC Main Prole@Level 3
Aspect Ratio 4:3, 16:9 , Letter box , Pan & Scan
Video Resolution 720 x 576 x 25fps
Audio Decoding MPEG-1 Layer I/II, MPEG-2 Layer II, AC-3
Audio Mode mono/dual mono/stereo(AC-3 Downmix supported)
Memory
Flash Memory
RAM 16KB
EEPROM 16KB
8MB
GB33
Page 35
10. Specication
Audio/Video/Data In/Out
Video
Audio R/L
S/PDIF Digital Audio Output, Fiber-Optic(Resolution : 20 bits)
Power Supply
Input Voltage
Typ e SMPS
Power Consumption Max. 24W
Protection
Physical Specication
Size 260×50×182(mm)
Weight (Net) 1.1kg
Operating Temp 0 ºC to +45 ºC
Storage Humidity 10%~85% RH(Non-Condensing)
CVBS, RGB(Default), S-Video
RCA/SCART Volume and Mute Control (Resolution: 20 bits DAC,
MAX. 2Vrms)
90-250V a.c., 50/60Hz
Separate internal fuse.
The input should be protected against lightning.
GB34
Page 36
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