Huawei HW TE60 User Manual

HUAWEI TE40&TE50&TE60 Videoconferencing Endpoint V100R001C10

Administrator Guide

Issue 01

Date 2014-12-23

HUAWEI TECHNOLOGIES CO., LTD.

Proprietary and Confidential

No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.

All other trademarks and trade names mentioned in this document are the property of their respective holders.

Notice

The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied.

The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base

Bantian, Longgang

Shenzhen 518129

People's Republic of China

Website: http://enterprise.huawei.com

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Endpoint Administrator Guide About This Document

About This Document

Before you use the product, refer to the product vendor for version mapping information and to confirm compatibility with other videoconferencing equipment.

This document describes how to use the HUAWEI TE40 Videoconferencing Endpoint (TE40 or endpoint for short), HUAWEI TE50 Videoconferencing Endpoint (TE50 or endpoint for short), and HUAWEI TE60 Videoconferencing Endpoint (TE60 or endpoint for short), including conference experience, device control, address book management, system settings, installation, maintenance, and troubleshooting.

Intended Audience

This document is intended for but not limited to endpoint administrators.

An endpoint administrator has access to all functions on the endpoint web interface, touch panel (optional), and remote controlled user interface (UI). It is recommended that endpoint administrators set parameters and manage the address book on the endpoint web interface.

When using this document, note the following:

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Unless otherwise specified, the descriptions in this document are applicable to the TE40, TE50, and TE60.

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Except chapters 7.7 Security and 9.4 Customizing the Remote Controlled UI which apply to the endpoint user interface controlled by the remote control (remote controlled UI for short), descriptions and configurations in this document apply to the endpoint web interface.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol Description

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

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Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

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Endpoint Administrator Guide About This Document

Symbol Description

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance deterioration, or unanticipated results.

NOTICE is used to address practices not related to personal injury.

Change History

Changes between document issues are cumulative. The latest document issue contains all the changes made in earlier issues.

Issue 01 (2014-12-23)

This issue is the first official release.

Calls attention to important information, best practices and tips.

NOTE is used to address information not related to personal injury, equipment damage, and environment deterioration.

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Endpoint Administrator Guide Contents

Contents

About This Document ............................................................................................................... ii

1 Overview ................................................................................................................................... 1

1.1 Definition of an Endpoint Administrator ...................................................................................................................... 1

1.2 Requirements on an Administrator ............................................................................................................................... 2

1.3 Related Documentation................................................................................................................................................. 3

1.4 Safety Precautions ........................................................................................................................................................ 4

1.5 How to Obtain Help .................................................................................................................................................... 10

2 Web-based Login .................................................................................................................... 11

3 Menu Structure of the Web Interface .................................................................................. 14

4 Conference Experience .......................................................................................................... 16

4.1 Initiating a Point-to-Point Conference ........................................................................................................................ 17

4.1.1 Initiating a Conference from the Call Page .............................................................................................................. 17

4.1.2 Initiating a Conference from the Address Book ....................................................................................................... 18

4.1.3 Holding a Call .......................................................................................................................................................... 18

4.2 Initiating a Multipoint Conference.............................................................................................................................. 19

4.2.1 Understanding the MCU and Built-in MCU ............................................................................................................ 19

4.2.2 Initiating a Conference from the Predefined Conference Page ................................................................................ 22

4.2.3 Initiating a Conference from the Conference History Page ..................................................................................... 25

4.2.4 Initiating a Conference from the Address Book Page .............................................................................................. 25

4.3 Scheduling a Conference ............................................................................................................................................ 26

4.4 Joining a Conference Using the Conference Access Number ..................................................................................... 27

4.5 Joining an MSUC Convergent Conference ................................................................................................................. 28

4.6 Joining an HD-Video Conference over an IMS Network ........................................................................................... 30

4.7 Sharing a Presentation ................................................................................................................................................ 33

4.8 Creating and Sending Captions ................................................................................................................................... 34

4.9 Using the Do-Not-Disturb Function ........................................................................................................................... 35

4.10 Controlling a Conference .......................................................................................................................................... 35

4.11 Recording a Conference ............................................................................................................................................ 43

4.12 Sending and Receiving Instant Messages ................................................................................................................. 44

5 Device Control ........................................................................................................................ 46

5.1 Viewing the Video....................................................................................................................................................... 47

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5.2 Controlling a Camera .................................................................................................................................................. 48

5.3 Setting a Camera Preset .............................................................................................................................................. 49

5.4 Selecting Video Sources ............................................................................................................................................. 51

5.5 Controlling Audio ....................................................................................................................................................... 52

5.6 Setting the Combined Picture ..................................................................................................................................... 55

5.7 Setting Camera Parameters ......................................................................................................................................... 55

5.8 Setting Preferred Video Parameters ............................................................................................................................ 57

5.9 Setting Up a PPPoE Dial-Up Connection ................................................................................................................... 58

5.10 Using the Remote Control ........................................................................................................................................ 59

6 Managing the Local Address Book ...................................................................................... 60

6.1 Editing the Local Address Book ................................................................................................................................. 60

6.2 Using Virtual Conference Rooms ............................................................................................................................... 63

6.3 Importing and Exporting Address Book .................................................................................................................. 64

6.4 Customizing a Site Template ...................................................................................................................................... 64

7 System Settings ...................................................................................................................... 66

7.1 Setting Basic Parameters ............................................................................................................................................ 67

7.1.1 Setting the System time ........................................................................................................................................... 67

7.1.2 Setting the Ringtone for Incoming Calls ................................................................................................................. 68

7.1.3 Managing Power ...................................................................................................................................................... 68

7.1.4 Setting Number Key Functions ................................................................................................................................ 70

7.2 Specifying Caption Settings ........................................................................................................................................ 70

7.3 Setting Video Parameters ............................................................................................................................................ 72

7.3.1 Understanding Video Input Capabilities .................................................................................................................. 72

7.3.2 Configuring Video Input .......................................................................................................................................... 75

7.3.3 Setting the Multi-View Mode .................................................................................................................................. 77

7.3.4 Understanding Video Output Capabilities ............................................................................................................... 78

7.3.5 Configuring Video Output ....................................................................................................................................... 81

7.4 Configuring Audio ...................................................................................................................................................... 88

7.5 Specifying Conference Settings .................................................................................................................................. 90

7.5.1 Setting Audio and Video Protocols .......................................................................................................................... 90

7.5.2 Setting General Conference Parameters .................................................................................................................. 90

7.5.3 Setting Advanced Conference Parameters ............................................................................................................... 94

7.6 Specifying Network Settings ...................................................................................................................................... 98

7.6.1 Setting IP Parameters ............................................................................................................................................... 98

7.6.2 Setting H.323 Parameters ...................................................................................................................................... 103

7.6.3 Setting SIP Parameters ........................................................................................................................................... 105

7.6.4 Setting Wi-Fi Parameters ....................................................................................................................................... 108

7.6.5 Setting SNMP Parameters ...................................................................................................................................... 111

7.6.6 Setting Network Address Book Parameters ........................................................................................................... 114

7.6.7 Setting Firewall Parameters ................................................................................................................................... 117

7.6.8 Setting Network Diagnostics Parameters ............................................................................................................... 119

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7.6.9 Setting QoS Parameters ......................................................................................................................................... 120

7.6.10 Connecting to a 4E1 Network .............................................................................................................................. 122

7.6.11 Connecting to a PSTN Network ........................................................................................................................... 126

7.7 Security ..................................................................................................................................................................... 126

7.7.1 Enabling Encryption .............................................................................................................................................. 126

7.7.2 Supporting Remote Logins .................................................................................................................................... 127

7.7.3 Setting the Password of the Remote Control Administrator .................................................................................. 128

7.7.4 Setting the Upgrade Password ............................................................................................................................... 129

7.7.5 Setting the Air Content Sharing Password ............................................................................................................. 129

7.7.6 Setting Web Account Security ............................................................................................................................... 130

7.7.7 Setting Whitelist .................................................................................................................................................... 131

7.8 Importing Security Certificates ................................................................................................................................. 132

7.8.1 Importing a Certificate ........................................................................................................................................... 132

7.8.2 Importing Web Certificates .................................................................................................................................... 133

7.8.3 Updating Web Certificates ..................................................................................................................................... 134

7.9 Managing System Files ............................................................................................................................................. 134

7.9.1 Importing and Exporting Settings .......................................................................................................................... 134

7.9.2 Backing Up Settings .............................................................................................................................................. 135

7.9.3 Importing License Files ......................................................................................................................................... 135

7.9.4 Importing a Layout Policy File .............................................................................................................................. 136

7.9.5 Creating and Downloading a CSR File .................................................................................................................. 137

8 Upgrading ............................................................................................................................. 138

8.1 Automatic Upgrade ................................................................................................................................................... 139

8.2 Tool Upgrade ............................................................................................................................................................ 140

8.3 Upgrading the Endpoint Using the Mini System ...................................................................................................... 143

8.4 Upgrading the Endpoint on Its Web Interface ........................................................................................................... 144

9 Maintenance .......................................................................................................................... 145

9.1 Checking the Working Environment Periodically .................................................................................................... 146

9.2 Managing Common Users and Passwords ................................................................................................................ 146

9.3 Customizing the Web Interface ................................................................................................................................. 147

9.4 Customizing the Remote Controlled UI ................................................................................................................... 149

9.4.1 Customizing Onscreen Status Icons ....................................................................................................................... 149

9.4.2 Customizing the Home Screen............................................................................................................................... 149

9.4.3 Customizing Conference Control Functions to Be Displayed ............................................................................... 151

9.4.4 Customizing the Option Bar .................................................................................................................................. 151

9.5 Checking the Endpoint Periodically ......................................................................................................................... 152

9.6 Viewing System Status ............................................................................................................................................. 152

9.7 Querying System Information................................................................................................................................... 153

9.8 Querying Logs .......................................................................................................................................................... 153

9.9 Restoring Your Endpoint to Default Settings ............................................................................................................ 154

10 Troubleshooting ................................................................................................................. 155

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10.1 Understanding Diagnosis Methods ......................................................................................................................... 155

10.2 Common Faults ....................................................................................................................................................... 159

11 Technical Specifications .................................................................................................... 171

11.1 Physical Specifications ........................................................................................................................................... 171

11.2 Performance and Capacity ...................................................................................................................................... 172

11.3 Ports and Protocols ................................................................................................................................................. 173

11.4 Standards Compliance............................................................................................................................................. 176

A E1 and T1 Grounding Criteria ........................................................................................... 178

B Menu Structure of the Remote Controlled UI ................................................................. 179

C Requirements on Room Layout and Lighting ................................................................. 181

D Status Icons .......................................................................................................................... 182

E Default Settings ................................................................................................................... 185

F Glossary ................................................................................................................................. 187

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Endpoint Administrator Guide 1 Overview

About This Chapter

This document guides you through configuring, managing, maintaining, and troubleshooting the endpoint.

1.1 Definition of an Endpoint Administrator

An endpoint administrator is an enterprise employee who is responsible for managing and maintaining endpoint operations.

1.2 Requirements on an Administrator

As an administrator, you must meet the following basic endpoint administrator proficiencies and be capable of collecting all information related to the endpoint and its working environment.

1.3 Related Documentation

This section lists the documentation that you may refer to when you perform routine operations and maintenance as well as answering questions from standard users.

1.4 Safety Precautions

For safety purposes, carefully read through these safety precautions and observe them during operation.

Overview

1.5 How to Obtain Help

When you encounter an endpoint issue, use the help on the endpoint web interface or contact technical support personnel.

1.1 Definition of an Endpoint Administrator

An endpoint administrator is an enterprise employee who is responsible for managing and maintaining endpoint operations.

An endpoint administrator has the following job responsibilities:

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Configures and manages the endpoint.

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Routinely maintains the endpoint.

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Troubleshoots the endpoint failures.

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Answers standard users' questions about endpoint use.

1.2 Requirements on an Administrator

As an administrator, you must meet the following basic endpoint administrator proficiencies and be capable of collecting all information related to the endpoint and its working environment.

Basic Endpoint Administrator Proficiencies

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Windows operating system

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Gatekeeper (GK) and Session Initiation Protocol (SIP) servers

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Ethernet, TCP/IP, and Client/Server (C/S) model

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H.323 and SIP protocols

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Safe and effective use of electronic devices

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Common maintenance tools

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Videoconferencing endpoint functions and services

Information About the Endpoint and Its Working Environment

Table 1-1 lists the endpoint and working environment information that must be collected,

which helps you fulfill your job responsibilities and check the preparations for a recovery from an emergency.

Table 1-1 Information to be collected

Category No. Item Description

Device information

1 Device location

2 Networking condition

3 Endpoint information List the IP address, user name,

Record the endpoint location in as much detail as possible so the endpoint can be quickly located.

Record the network topology and hardware connection diagram that include every device.

and password for the endpoint so you can quickly log in to the endpoint in case of an emergency. If you are not permitted to record the password for security reasons, memorize it.

Software and tools

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4 Software versions and tools

List the software versions corresponding to the endpoint.

Prepare troubleshooting tools.

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Category No. Item Description

Contact information

Spare parts 7 Spare parts

8 Redundant or temporary devices

Purchased parts' service information

Technical support personnel's contact information

1.3 Related Documentation

Record the manufacturer contact information, serial numbers, and manufacturers' warranty clauses for purchased parts.

Maintain a list of technical support personnel with their contact information and responsibilities.

List all spare parts (including the spare parts that Huawei can provide) and corresponding procurement methods.

List all redundant or temporary devices in the system, such as standby file servers and database servers.

This section lists the documentation that you may refer to when you perform routine operations and maintenance as well as answering questions from standard users.

You can refer to the documentation listed in Table 1-2.

Table 1-2 Reference documentation

Document Description When to Use How to Obtain

HUAWEI TE40&TE50&TE60 Videoconferencing Endpoint V100R001C10 Quick Installation Guide

HUAWEI TE40&TE50&TE60 Videoconferencing

Describes the packaged items and provides guidance for quick installation, and common configuration.

Describes the remote controlled UI and provides quick instructions in commonly-used endpoint functions.

Describes how to operate the endpoint.

When checking whether the carton contains all the required items and when installing the endpoint

When answering questions from standard users who are using the endpoint for the first time or unfamiliar with the endpoint

When answering standard users' questions about

Hold Ctrl and click the following hyperlink: Product

Support > Unified Communications and Collaboration > Telepresence and Videoconferencing > Telepresence Endpoints > Group Endpoints.

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Document Description When to Use How to Obtain

Endpoint V100R001C10 User

daily endpoint operations

Guide

HUAWEI TE40&TE50&TE60 Videoconferencing Endpoint V100R001C10 Administrator Guide (this document)

HUAWEI TE40&TE50&TE60 Videoconferencing Endpoint V100R001C10 Help

Describes conference experience, device control, address book management, system settings, upgrade, maintenance, and troubleshooting based on the endpoint web interface.

Describes the endpoint web interface and method for using this interface.

When setting parameters, managing the address book, controlling conferences, upgrading the endpoint, and performing daily maintenance.

When answering questions that standard users encounter on the endpoint web interface or explaining the parameters on this interface

1.4 Safety Precautions

For safety purposes, carefully read through these safety precautions and observe them during operation.

Basic Precautions



Keep the device dry and secure from collision during storage, transportation, and operation of the device.

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Do not attempt to dismantle the device by yourself. In case of any fault, contact the appointed maintenance center for assistance or repair.

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Without prior written consent, no organization or individual is permitted to make any change to the structure or safety and performance design of the device.

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While using the device, observe all applicable laws, directives, and regulations, and respect the legal rights of others.

Environmental Precautions

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Place the device in a well-ventilated place. Do not expose the device to direct sunlight.

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Install the device strictly according to the requirements of the manufacturer.

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

Do not place any object on the top of the device. Reserve a minimum space of 10 cm at the four sides of the device for heat dissipation.

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Do not place the device on or near inflammable materials such as foam.

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Keep the device away from heat source or fire, such as a radiator or a candle.

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Keep the device away from any household appliances with strong electromagnetic fields, such as a microwave oven, refrigerator, or mobile phone.

Operating Precautions

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Do not allow children to play with the device or accessories. Swallowing the accessories may be fatal.

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Use the accessories such as the power adapter and battery provided or authorized only by the manufacturer.

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Ensure that the device does not get wet. If water gets into the device, disconnect the power supply immediately and unplug all the cables connected to the device, including the power cable, telephone cable, video cable, audio cable, network cable, and serial cable, and then contact the appointed maintenance center.

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Before plugging or unplugging any cable, shut down the device and disconnect the power supply. While plugging or unplugging any cable, ensure that your hands are dry.

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Do not step on, pull, or overbend any cable. Otherwise, the cable may be damaged, leading to malfunction of the device.

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Do not use old or damaged cables.

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In lightning weather, disconnect the device from the power supply and unplug all the cables connected to the device.

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Keep the power plug clean and dry, to prevent electric shock or other dangers.

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If the device is not used for a long time, disconnect the power supply and unplug the power plug.

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If smoke, sound, or smell is emitted from the device, stop using the device immediately, disconnect the power supply, unplug the power plug and other cables, and remove the batteries. Then, contact the appointed maintenance center for repair.



Ensure that no object (such as metal shavings) enters the device through the heat dissipation vent.

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Before connecting any other cable, connect the ground cable of the device. Do not disconnect the ground cable until you have disconnected all the other cables.



Ensure that the three-phase power socket is grounded properly. The neutral line and the live line cannot be connected inversely.



Do not scratch or abrade the shell of the device. The shed painting may lead to skin allergy or malfunction of the device. If the shed painting material drops into the host, a short circuit may occur.

Cleaning Precautions



Before cleaning the device, stop using it, disconnect the power supply, and unplug all the cables connected to the device, including the power cable, telephone cable, video cable, audio cable, network cable, and serial cable.



Do not clean the device shell with any cleaning solution or cleanser spray. Use a piece of soft cloth to clean the device shell.

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Battery Usage Precautions of the Remote Control



Use only the recommended battery. Pay attention to the polarity of the batteries while installing them.

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If a battery does not fit in the device, do not apply force. Otherwise, the battery may leak or explode.

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To reduce the risk of explosion, do not use batteries of different types together. For example, do not use an alkaline battery and a Mn-Zn battery together. It is recommended that you use batteries provided or recommended by the manufacturer.

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Do not use a new battery with an old battery. When you replace batteries, replace all of them at the same time.

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If you are not going to use the device for a long time, remove all the batteries.

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If any battery leaks, emits smoke, or emits abnormal smell, stop using it immediately.

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If the battery fluid comes in contact with your skin or clothes, rinse with water immediately and seek medical assistance.



If the battery fluid goes into your eyes, do not rub your eyes. Rinse your eyes with water immediately and seek medical assistance.

LCD Usage Precautions



Do not expose the LCD to direct sunlight.

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Do not scratch or strike, apply force to, or place heavy objects on top of the LCD.

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Do not watch the LCD screen for extended periods of time. This may harm your eyes or blur your vision.

Touch Panel Usage Precautions



Do not tap the touch panel with excessive force.

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Do not let the touch panel exposed to water or other liquids.



Place the touch panel on the desktop steadily to prevent it from falling.

LCD Cleaning Precautions



According to the instructions in the attached manual, use a piece of soft cloth to remove dust from the surface of the LCD.



Do not clean the LCD with volatile solvents, such as alcohol, benzene, or a dilution agent. Do not keep the LCD in contact with a rubber or plastic materials for long periods of time. This will deteriorate the surface gloss of the LCD.

Wireless Product Usage Precautions



Keep the wireless device away from magnetic storage devices, such as a magnetic card or a floppy disk to prevent loss of the stored information.



Stop using the wireless device and disconnect it from the power supply in places where using of wireless devices is prohibited or using of a wireless device may lead to interference or danger.



Unplug the wireless device from the endpoint and turn off the endpoint close to a high-precision controlled electronic device, such as an audio phone, a pacemaker, fire alarm, or an automatic gate. Otherwise, this will lead to malfunction of the electronic device.

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

The user who uses an electronic assistant medical-treatment device needs to confirm with the service center regarding the effects of the radio wave on this device.



Do not take the wireless device to the operation theater, Intensive Care Unit (ICU), or the Coronary Care Unit (CCU).



When using the device, ensure that the antenna of the device is at least 20 cm away from all parts of your body.



In the area with inflammable or explosive materials, turn off your wireless device and follow the relevant instructions given on the label to prevent an explosion or fire.



Use your wireless device and its accessories in a clean and dust-free environment. Ensure that the wireless device does not come in contact with flame or a lit cigarette.



Ensure that the wireless device and its accessories are dry.



Do not drop, throw, or bend your wireless device.



Do not place the wireless device and its accessories in areas with extreme temperatures.

Reduction of Hazardous Substances

This device is compliant with the EU Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) Regulation (Regulation No 1907/2006/EC of the European Parliament and of the Council) and the EU Restriction of Hazardous Substances (RoHS) Directive (Directive 2002/95/EC of the European Parliament and of the Council). For more information about the REACH compliance of the device, visit the website www.huaweidevice.com/certification. You are recommended to visit the website regularly for up-to-date information.

Statement on a Class A Product

This is a class A product. In a national environment this product may cause radio interference in which case the user may be required to take adequate measures.

European Regulatory Compliance

The endpoint complies with the following European directives and regulations.



1999/5/EC (R&TTE)



2002/95/EC & 2011/65/EU (RoHS)



EC NO. 1907/2006 (REACH)



2002/96/EC (WEEE)

The endpoint complies with Directive 2002/95/EC, 2011/65/EU and other similar regulations from the countries outside the European Union, on the RoHS in electrical and electronic equipment. The endpoint does not contain lead, mercury, cadmium, and hexavalent chromium and brominated flame retardants (Polybrominated Biphenyls (PBB) or Polybrominated Diphenyl Ethers (PBDE)) except for those exempted applications allowed by RoHS directive for technical reasons.

The endpoint complies with Regulation EC NO. 1907/2006 (REACH) and other similar regulations from the countries outside the European Union. Huawei will notify to the European Chemical Agency (ECHA) or the customer when necessary and regulation requires.

The endpoint complies with Directive 2002/96/EC on waste electrical and electronic equipment (WEEE). Huawei is responsible for recycling its end-of-life devices, and please contact Huawei local service center when recycling is required. Huawei strictly complies with the EU Waste Electrical and Electronic Equipment Directive (WEEE Directive) and electronic

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waste management regulations enacted by different countries worldwide. In addition, Huawei has established a system for recycling and reuse of electronic wastes, and it can provide service of dismantling and recycling for WEEE. By Huawei recycling system, the waste can be handled environmentally and the resource can be recycled and reused fully, which is also Huawei WEEE stratagem in the word. Most of the materials in the endpoint are recyclable, and our packaging is designed to be recycled and should be handled in accordance with your local recycling policies.

In accordance with Article 11(2) in Directive 2002/96/EC (WEEE), The endpoints were marked with the following symbol: a cross-out wheeled waste bin with a bar beneath as below:

North American Regulatory Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:



This device does not cause harmful interference.



This device must accept any interference received, including interference that may cause undesired operation.

If this device is modified without authorization from Huawei, the device may no longer comply with FCC requirements for Class A digital devices. In that a case, your right to use the device may be limited by FCC regulations. Moreover, you may be required to correct any interference to radio or television communications at your own expense.

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This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user authority to operate the equipment.

This device has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the device is operated in a commercial environment.

This device generates, uses and radiates radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.

Operation of this device in a residential area is likely to cause harmful interference. In this case the user will be requested to correct the interference at his or her own expense.

This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

This Class A digital apparatus complies with Canadian ICES-003.

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

(1) l'appareil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Cet appareil numérique de classe A est conforme à la norme ICES-003 du Canada.

Cet équipement est conforme aux limites IC d'exposition aux radiations définies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé à distance minimum de 20cm entre le radiateur et votre corps.

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Endpoint Administrator Guide 1 Overview

1.5 How to Obtain Help

When you encounter an endpoint issue, use the help on the endpoint web interface or contact technical support personnel.

Viewing the Help on the Endpoint Web Interface

The help on the endpoint web interface includes context-sensitive help and operation guide.

Context-sensitive help includes status icons and configuration verification messages. For example, if certain settings on the system settings screen are incorrect, a message will be displayed to indicate the error and how to rectify it.

The operation guide describes how to operate the endpoint web interface. When you are using the endpoint and the documents delivered with the endpoint are unavailable, you can click

in the upper right corner to read the operation guide.

Obtaining Technical Support

The Huawei support website is an efficient and real-time communication platform where you can obtain technical documents, submit technical questions, service requests, and troubleshooting questions, and provide feedback on Huawei products. To seek technical help over the Internet, please visit http://enterprise.huawei.com.

Provide the following information to help Huawei engineers answer your questions:



Endpoint serial number (web interface query path: Help > Version)



Software version (web interface query path: Help > Version)



Network information (web interface query path: Maintenance > System Status > Line Status)



Diagnostic and troubleshooting measures you have taken

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Endpoint Administrator Guide 2 Web-based Login

To remotely manage the endpoint in web mode, log in to its web interface.

Configuring the Browser

Before running the endpoint web interface on a web browser, configure the browser.

The web interface can run on Microsoft Internet Explorer, Mozilla FireFox, and Google Chrome. Microsoft Internet Explorer 8.0 is recommended. If you use other browsers or versions, the user interface (UI) display may appear slightly different. The web interface will still work as expected.

Before you begin, ensure that the latest patches for the operating system and browser are installed.

If you want to use Microsoft Internet Explorer 6.0 to access the endpoint web interface in HTTPS mode, enable HTTPS login mode for Microsoft Internet Explorer 6.0 as follows: Log in to the endpoint in Telnet or SSH mode. (The default user name and password are debug and Change_Me, respectively.) Run the web ie6httpsmode 1 command to enable the HTTPS login mode.

The following description uses Window7 as an example to describe how to configure Microsoft Internet Explorer 8.0 and FireFox 3.6. The methods for configuring other browser versions are similar.

Web-based Login

Step 1 Start Internet Explorer.

Step 2 From the Internet Explorer menu bar, choose Tools > Internet Options. In the displayed

Internet Options dialog box, click the Security tab.

Step 3 In the bottom of the tab, click Custom level.

Step 4 In the Security Settings dialog box that is displayed, perform the operations as follows:

1. Set all options under Downloads and Scripting to Enable.

2. (Only Microsoft Internet Explorer 8.0) Select Display mixed content under

Miscellaneous.

Step 5 Click OK.

Step 6 (Optional) On the Security tab, click Trusted sites and then Sites.

The Trusted sites dialog box is displayed.

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Endpoint Administrator Guide 2 Web-based Login

Step 7 (Optional) In the Add this website to the zone text box, enter the IP address of your endpoint.

Then click Add.

Step 8 (Optional) Click OK.

Step 9 Click the Privacy tab. Move the slider to display the Medium level.

Step 10 Click the Advanced tab. Select Use TLS 1.0 under Security.

Step 11 Click OK.

The configuration is complete.

----End

To ensure that information can be properly displayed, if you choose to skip Step 6 through Step 8, choose Tools > Pop-up Blocker > Turn Off Pop-up Blocker from the menu bar of Internet Explorer.

To set Firefox, do the following:

Start the Firefox. On the menu bar, choose Tools > Options. On the Main tab, select Show

the Downloads window when downloading a file. On the Privacy tab, select Accept cookies from sites. Then select OK.

Logging In to the Web Interface

Step 1 Open Internet Explorer.

Step 2 In the address box, enter the endpoint IP address, such as 192.168.1.1.

Step 3 Press Enter.

The login page is displayed.

Step 4 Fill in User name and Password.

The default user name and password are admin and Change_Me respectively. You are advised to change the default password the first time you log in to the web interface, and then change your password regularly.

Step 5 From the Language drop-down list, select a language.

Step 6 Click Log In.

The home page is displayed, as shown in Figure 2-1.

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Endpoint Administrator Guide 2 Web-based Login

Figure 2-1 Home page of the endpoint web interface

(1) Menu bar

(5) Desktop icons

(2) Expand/Collapse button

(6) Area for displaying logs

(3) Area for displaying your site name

(7) Area for displaying messages

(4) Shortcut bar

(8) Status icons

----End

To ensure data security, after accessing the endpoint web interface, close the browser and delete browser caches.

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Endpoint Administrator Guide 3 Menu Structure of the Web Interface

Menu Structure of the Web Interface

Knowing the menu structure of the endpoint web interface helps you quickly find each function item.

All function items on the web interface can be accessed from the menu bar on the home page.

Figure 3-1 shows the menu structure.

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Endpoint Administrator Guide 3 Menu Structure of the Web Interface

Figure 3-1 Web interface menu structure

Only the TE60 supports 4E1 functions.

To quickly access a function item, you can also choose Help > Site Map and click the hyperlink for the function item.

For details about the menu structure of the remote controlled UI, see B Menu Structure of the Remote

Controlled UI.

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Endpoint Administrator Guide 4 Conference Experience

About This Chapter

You can initiate or join conferences in multiple ways on the endpoint web interface. During a conference, you can control the conference or share presentations.

4.1 Initiating a Point-to-Point Conference

You can initiate a point-to-point conference in multiple ways on the endpoint web interface.

4.2 Initiating a Multipoint Conference

You can initiate a multipoint conference in multiple ways on the endpoint web interface. During a multipoint conference, all the sites can hear and view each other.

4.3 Scheduling a Conference

On your endpoint, you can schedule a conference to hold at specific time.

4.4 Joining a Conference Using the Conference Access Number

When initiating a conference for which the participant sites are uncertain, you can set only the number of anonymous sites. With this setting, a site can join the conference by dialing the conference access number and then following the interactive voice response (IVR) instructions.

Conference Experience

4.5 Joining an MSUC Convergent Conference

Huawei videoconferencing systems can be used in the Microsoft Unified Communications (MSUC) environment. Register the endpoint (networked with MSUC) with a Lync Server using SIP. After that, the endpoint can place calls to Lync clients, receive calls from Lync clients, and view Lync clients' online status.

4.6 Joining an HD-Video Conference over an IMS Network

The endpoint can join an HD video conference over an IMS network.

4.7 Sharing a Presentation

A computer can be connected to the endpoint to share files, and the remote sites can view both your video and the desktop contents of the computer.

4.8 Creating and Sending Captions

You can create and preview a banner or caption on your endpoint.

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or the call might even fail to be set

Endpoint Administrator Guide 4 Conference Experience

4.9 Using the Do-Not-Disturb Function

If you do not want to be disturbed by incoming calls, you can enable the Do-not-disturb function.

4.10 Controlling a Conference

After initiating a multipoint conference, you can control the video and audio of sites using conference control functions.

4.11 Recording a Conference

Your endpoint can record local and multipoint conferences.

4.12 Sending and Receiving Instant Messages

During a conference, you can send instant messages to remote sites and view or close the instant messages sent from remote sites.

4.1 Initiating a Point-to-Point Conference

You can initiate a point-to-point conference in multiple ways on the endpoint web interface.

4.1.1 Initiating a Conference from the Call Page

On the call page, you can select a site, configure the line type and rate for the site, and place a call to the site to start a conference.

Step 1 Choose Conference > Call.

Step 2 Select a remote site you want to call using either of the following methods:



Click Call History and select the remote site.



Enter the name, number, or IP address of the remote site.

Step 3 Set the site parameters, listed in Table 4-1.

Table 4-1 Site parameters

Parameter Description Setting

Site name/IP address/Nu mber

Line type

Specifies the name, number, or IP address of the site you want to call.

Specifies the type of the line used to place the call.

To call a Microsoft Lync site, set this parameter to Auto or SIP.

To call a Cisco TelePresence site, you must set this parameter to the name of the Cisco TelePresence site.

By default, the last used line type is displayed.

Rate

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Specifies the data transmission rate required.

The data transmission rates supported by your endpoint vary depending on the type of site you want to call.

Select the highest available data transmission rate.

NOTE

If this parameter is set incorrectly, the video quality will be affected

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Endpoint Administrator Guide 4 Conference Experience

Parameter Description Setting

up.

Call mode Specifies the call type.



Video: Place video calls



Voice: Place audio-only calls

The default value is Video.

This parameter is available only when Line type is set to Auto or SIP.

The default settings of advanced conference parameters can meet the requirements of most simple conferences. Alternatively, you can click Advanced Settings and set advanced conference parameters. For the description of each advanced conference parameter, see 7.5.3 Setting Advanced Conference

Parameters.

Step 4 Click Call.

----End

4.1.2 Initiating a Conference from the Address Book

You can select a site from the address book and place a call to the site to initiate a conference.

Procedure

Step 1 Choose Address Book > Address Book.

Step 2 Select one site you want to call from the local address book or the Lightweight Directory

Access Protocol (LDAP) address book.

Step 3 Click Call.

----End

To modify the settings of a site you want to call, click the site.

4.1.3 Holding a Call

If you receive a call or want to call another site in a point-to-point conference, you can perform call hold operations.

Prerequisites

The Multipoint call mode parameter has been set to Multipoint converge on System Settings > Conference > Normal on the endpoint web interface.

Procedure

Scenario 1: You are in a point-to-point conference with site B, and site C calls you. You can perform any of the operations described in Table 4-2.

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Endpoint Administrator Guide 4 Conference Experience

Table 4-2 Call hold operations

Click... To...

Reject

Reject the incoming call and continue the current point-to-point conference.

Accept & Hold Active

Accept & End Active

Answer the incoming call and place the current point-to-point conference on hold.

NOTE

After performing this operation, you can choose Conference > Hold Call and click any of the following:



Resume: Resume the conference call placed on hold and place the active call on hold.



On hold: Place the active call on hold.



Hang up: Disconnect a site.

Answer the incoming call and end the current point-to-point conference.

Ignore Ignore the incoming call and close the call handling dialog box.

Scenario 2: You are in a point-to-point conference with site B and call site C. You can perform any of the following operations described in Table 4-3 in the dialog box that is displayed.

Table 4-3 Call operations

Click... To...

Hold Active & Call Place the current point-to-point conference on hold and call site C.

NOTE

After performing this operation, you can choose Conference > Hold Call and click any of the following:



Resume: Resume the conference call placed on hold and place the active call on hold.



On hold: Place the active call on hold.



Hang up: Disconnect a site.

Cancel Cancel calling site C.

4.2 Initiating a Multipoint Conference

You can initiate a multipoint conference in multiple ways on the endpoint web interface. During a multipoint conference, all the sites can hear and view each other.

4.2.1 Understanding the MCU and Built-in MCU

The endpoint needs to use the MCU or built-in MCU to initiate a multipoint conference. If the endpoint uses the built-in MCU to initiate a conference, no external MCU is required.

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Endpoint Administrator Guide 4 Conference Experience

MCU

As an indispensable component in a multipoint conference, the MCU is responsible for multiple functions, such as site access, video exchange, audio mixing, data processing, and signaling interaction.

Built-in MCU

An endpoint with the built-in MCU function can initiate a multipoint conference by implementing functions such as site access, video exchange, audio mixing, data processing, and signaling interaction. The endpoint can work independently, without involving the other components on the videoconferencing network in conference scheduling. In this case, the endpoint functions as a mini MCU.



On the endpoint web interface, choose Maintenance > System Information, and check whether the endpoint has a built-in MCU.



To provide the built-in MCU function, the endpoint requires a specified license. Contact Huawei post-sales engineers to purchase the license.

Conferences held with the built-in MCU function have the following features:



After a point-to-point call is set up, site-by-site calls can be made to hold a multipoint conference.



BFCP or H.239 presentation dual-stream conferences are supported. A SIP site supports BFCP dual-stream, an H.323 site supports H.239 dual-stream, and a hybrid conference supports both BFCP and H.239 dual-stream.



Conferences can be locked from the built-in MCU. After a conference is locked, calls from new sites are restricted.



Conferences can be attended by both H.323 and SIP sites and support H.323 site control.



If a conference is held with a built-in MCU, only Presentation is available.

Built-in MCU Capabilities of TE40/TE50

The built-in MCU supports the access from six HD video sites and three audio-only sites simultaneously in a conference.



The six HD video sites include the local site that uses its built-in MCU, that is, the built-in MCU site.



A maximum of six 720p30 full-adaptive sites are supported.



G.722 or G.711 full adaptation is supported.

Built-in MCU Capabilities of TE60

The built-in MCU supports the access from nine HD video sites and three audio-only sites simultaneously in a conference.



The nine HD video sites include the local site that uses its built-in MCU, that is, the built-in MCU site.



A maximum of nine 720p30 full-adaptive sites are supported.



G.722 or G.711 full adaptation is supported.

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Endpoint Administrator Guide 4 Conference Experience

Initiating a Multipoint Conference on the endpoint with a Built-in MCU

Before initiating a multipoint conference, you must enable the built-in MCU function. To do so, choose System Settings > Conference > Normal and set Multipoint call mode to AUTO or Built-in MCU.

To initiate a multipoint conference using the built-in MCU, call the first site and then place calls one at a time to several other sites. For details about other methods for initiating a multipoint conference, see 4.2.2 Initiating a Conference from the Predefined Conference Page,

4.2.3 Initiating a Conference from the Conference History Page, and 4.2.4 Initiating a Conference from the Address Book Page.

For example, to use the built-in MCU of endpoint A to initiate a conference that includes endpoints A, B, C, and D, perform the following steps:

From endpoint A, call endpoints B, C, and D until all the calls are set up.

If the built-in MCU of an endpoint is used during a conference, Lock conference can be selected from the Conference control screen on the endpoint whose built-in MCU is being used to prevent unwanted additional sites joining the conference.

Conference Control

Three types of roles exist in a multipoint conference initiated using the built-in MCU: Endpoint to which the built-in MCU belongs, chair site, and non-chair sites. A site can request chair control rights only after chair control is enabled on the Endpoint to which the built-in MCU belongs. The chair control is enabled by default.

Only H.323 sites support conference control functions.

Table 4-4 Conference control in a multipoint conference initiated using the built-in MCU

Role Conference Control

Endpoint to which the built-in MCU

Enable chair control, Disable chair control, Lock conference, Set Continuous Presence, and Recording

belongs

Chair site

Release Chair, End conference, Delete Site, Add site, Set Continuous Presence, and Recording

NOTE

Only H.323 sites where the endpoints in V100R001C10 are used support the Conference Video Layout and Start functions.

Non-chair site Request chair

The recording function is available only when the recording server address is configured on the Endpoint to which the built-in MCU belongs.

Continuous Presence on the Endpoint to Which the Built-in MCU Belongs

The Endpoint to which the built-in MCU belongs adjusts the continuous presence layout based on the number of sites in the conference, and can add the local video and presentation

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Endpoint Administrator Guide 4 Conference Experience

to continuous presence. A maximum of 7 sites are supported in continuous presence on the TE40/TE50, and a maximum of 10 sites are supported in continuous presence on the TE60.



The maximum number of sites in continuous presence includes the local video and presentation.



For details about how to add the local video and presentation to continuous presence, see the description of Add presentation to continuous presence and Add local video to continuous presence in 7.5.2 Setting General Conference Parameters. The two parameters are invalid to H.323

sites where the endpoints in V100R001C10 are used. For these sites, you can press on the remote control to add the local video or presentation to continuous presence.

4.2.2 Initiating a Conference from the Predefined Conference Page

On your endpoint, you can create a conference on the predefined conference page and initiate it from this page.

Prerequisites

You can use SiteCall or the built-in MCU to initiate a multipoint conference.

Procedure

Step 1 Choose Conference > Start Conference and click the Predefined Conferences tab.

Step 2 Click Create Conference and perform either of the following:

Step 3 Click .



SiteCall: Before initiating a conference, define the participant sites and register your endpoint with the GK server. Then disable the built-in MCU as follows: Choose System

Settings > Conference > Normal and set Multipoint call mode to Multipoint converge or OFF.



Built-in MCU: Before initiating a conference, enable the built-in MCU as follows: Choose System Settings > Conference > Normal and set Multipoint call mode to Built-in MCU or AUTO. If it is defined on the Service Management Center (SMC) as a manageable participant, its built-in MCU capabilities will be restricted by the SMC. In this case, consult the SMC administrator about the maximum number of calls supported by the endpoint.

To provide the built-in MCU function, the endpoint requires a specific license. Contact Huawei post-sales engineers to purchase the license.



Click Address Book. On the displayed tab, select the desired sites.



Click LDAP Address Book. On the displayed tab, search for and select the desired sites.

The selected sites are added to the site list on the right.

Step 4 Set the conference parameters.



If you use the built-in MCU to initiate the conference, set Conference Name, Rate, and Support recording only.



If you use SiteCall to initiate the conference, set all the parameters listed in the table.

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