HUAWEI TE40&TE50&TE60 Videoconferencing
Endpoint
V100R001C10
Administrator Guide
Issue 01
Date |
2014-12-23 |
HUAWEI TECHNOLOGIES CO., LTD.
Copyright © Huawei Technologies Co., Ltd. 2014. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://enterprise.huawei.com
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Administrator Guide |
About This Document |
About This Document
Before you use the product, refer to the product vendor for version mapping information and to confirm compatibility with other videoconferencing equipment.
This document describes how to use the HUAWEI TE40 Videoconferencing Endpoint (TE40 or endpoint for short), HUAWEI TE50 Videoconferencing Endpoint (TE50 or endpoint for short), and HUAWEI TE60 Videoconferencing Endpoint (TE60 or endpoint for short), including conference experience, device control, address book management, system settings, installation, maintenance, and troubleshooting.
Intended Audience
This document is intended for but not limited to endpoint administrators.
An endpoint administrator has access to all functions on the endpoint web interface, touch panel (optional), and remote controlled user interface (UI). It is recommended that endpoint administrators set parameters and manage the address book on the endpoint web interface.
When using this document, note the following:
Unless otherwise specified, the descriptions in this document are applicable to the TE40, TE50, and TE60.
Except chapters 7.7 Security and 9.4 Customizing the Remote Controlled UI which apply to the endpoint user interface controlled by the remote control (remote controlled UI for short), descriptions and configurations in this document apply to the endpoint web interface.
Symbol Conventions
The symbols that may be found in this document are defined as follows.
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Indicates a potentially hazardous situation which, if not |
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avoided, could result in equipment damage, data loss, |
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performance deterioration, or unanticipated results. |
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NOTICE is used to address practices not related to personal |
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injury. |
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Calls attention to important information, best practices and |
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tips. |
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NOTE is used to address information not related to personal |
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injury, equipment damage, and environment deterioration. |
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Change History
Changes between document issues are cumulative. The latest document issue contains all the changes made in earlier issues.
Issue 01 (2014-12-23)
This issue is the first official release.
Issue 01 (2014-12-23) |
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Administrator Guide |
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Contents
About This Document ............................................................................................................... |
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1 Overview ................................................................................................................................... |
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1.1 |
Definition of an Endpoint Administrator ...................................................................................................................... |
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1.2 |
Requirements on an Administrator ............................................................................................................................... |
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1.3 |
Related Documentation................................................................................................................................................. |
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1.4 |
Safety Precautions ........................................................................................................................................................ |
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1.5 |
How to Obtain Help.................................................................................................................................................... |
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2 Web-based Login.................................................................................................................... |
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3 Menu Structure of the Web Interface .................................................................................. |
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4 Conference Experience .......................................................................................................... |
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4.1 |
Initiating a Point-to-Point Conference ........................................................................................................................ |
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4.1.1 Initiating a Conference from the Call Page.............................................................................................................. |
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4.1.2 Initiating a Conference from the Address Book....................................................................................................... |
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4.1.3 Holding a Call.......................................................................................................................................................... |
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4.2 |
Initiating a Multipoint Conference.............................................................................................................................. |
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4.2.1 Understanding the MCU and Built-in MCU............................................................................................................ |
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4.2.2 Initiating a Conference from the Predefined Conference Page................................................................................ |
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4.2.3 Initiating a Conference from the Conference History Page ..................................................................................... |
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4.2.4 Initiating a Conference from the Address Book Page .............................................................................................. |
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4.3 |
Scheduling a Conference ............................................................................................................................................ |
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4.4 |
Joining a Conference Using the Conference Access Number..................................................................................... |
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4.5 |
Joining an MSUC Convergent Conference................................................................................................................. |
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4.6 |
Joining an HD-Video Conference over an IMS Network ........................................................................................... |
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4.7 |
Sharing a Presentation ................................................................................................................................................ |
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4.8 |
Creating and Sending Captions................................................................................................................................... |
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4.9 |
Using the Do-Not-Disturb Function ........................................................................................................................... |
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4.10 Controlling a Conference.......................................................................................................................................... |
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4.11 Recording a Conference............................................................................................................................................ |
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4.12 Sending and Receiving Instant Messages ................................................................................................................. |
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5 Device Control ........................................................................................................................ |
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5.1 Viewing the Video....................................................................................................................................................... |
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5.2 |
Controlling a Camera.................................................................................................................................................. |
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5.3 |
Setting a Camera Preset .............................................................................................................................................. |
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5.4 |
Selecting Video Sources ............................................................................................................................................. |
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5.5 |
Controlling Audio ....................................................................................................................................................... |
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5.6 |
Setting the Combined Picture ..................................................................................................................................... |
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5.7 |
Setting Camera Parameters |
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5.8 |
Setting Preferred Video Parameters ............................................................................................................................ |
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5.9 |
Setting Up a PPPoE Dial-Up Connection ................................................................................................................... |
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5.10 Using the Remote Control ........................................................................................................................................ |
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6 Managing the Local Address Book ...................................................................................... |
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6.1 |
Editing the Local Address Book ................................................................................................................................. |
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6.2 |
Using Virtual Conference Rooms ............................................................................................................................... |
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6.3 |
Importing and Exporting |
Address Book .................................................................................................................. |
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6.4 |
Customizing a Site Template ...................................................................................................................................... |
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7 System Settings ...................................................................................................................... |
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7.1 |
Setting Basic Parameters ............................................................................................................................................ |
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7.1.1 Setting the System time ........................................................................................................................................... |
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7.1.2 Setting the Ringtone for Incoming Calls ................................................................................................................. |
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7.1.3 Managing Power ...................................................................................................................................................... |
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7.1.4 Setting Number Key Functions................................................................................................................................ |
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7.2 |
Specifying Caption Settings........................................................................................................................................ |
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7.3 |
Setting Video Parameters............................................................................................................................................ |
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7.3.1 Understanding Video Input Capabilities .................................................................................................................. |
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7.3.2 Configuring Video Input .......................................................................................................................................... |
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7.3.3 Setting the Multi-View Mode .................................................................................................................................. |
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7.3.4 Understanding Video Output Capabilities ............................................................................................................... |
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7.3.5 Configuring Video Output ....................................................................................................................................... |
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7.4 |
Configuring Audio ...................................................................................................................................................... |
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7.5 |
Specifying Conference Settings.................................................................................................................................. |
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7.5.1 Setting Audio and Video Protocols .......................................................................................................................... |
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7.5.2 Setting General Conference Parameters .................................................................................................................. |
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7.5.3 Setting Advanced Conference Parameters ............................................................................................................... |
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7.6 |
Specifying Network Settings ...................................................................................................................................... |
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7.6.1 Setting IP Parameters............................................................................................................................................... |
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7.6.2 Setting H.323 Parameters ...................................................................................................................................... |
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7.6.3 Setting SIP Parameters........................................................................................................................................... |
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7.6.4 Setting Wi-Fi Parameters |
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7.6.5 Setting SNMP Parameters...................................................................................................................................... |
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7.6.6 Setting Network Address Book Parameters ........................................................................................................... |
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7.6.7 Setting Firewall Parameters ................................................................................................................................... |
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7.6.8 Setting Network Diagnostics Parameters............................................................................................................... |
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7.6.9 Setting QoS Parameters ......................................................................................................................................... |
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7.6.10 Connecting to a 4E1 Network.............................................................................................................................. |
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7.6.11 Connecting to a PSTN Network........................................................................................................................... |
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7.7 |
Security..................................................................................................................................................................... |
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7.7.1 Enabling Encryption .............................................................................................................................................. |
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7.7.2 Supporting Remote Logins .................................................................................................................................... |
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7.7.3 Setting the Password of the Remote Control Administrator .................................................................................. |
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7.7.4 Setting the Upgrade Password ............................................................................................................................... |
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7.7.5 Setting the Air Content Sharing Password............................................................................................................. |
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7.7.6 Setting Web Account Security ............................................................................................................................... |
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7.7.7 Setting Whitelist .................................................................................................................................................... |
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7.8 |
Importing Security Certificates................................................................................................................................. |
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7.8.1 Importing a Certificate........................................................................................................................................... |
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7.8.2 Importing Web Certificates.................................................................................................................................... |
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7.8.3 Updating Web Certificates ..................................................................................................................................... |
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7.9 |
Managing System Files............................................................................................................................................. |
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7.9.1 Importing and Exporting Settings .......................................................................................................................... |
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7.9.2 Backing Up Settings .............................................................................................................................................. |
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7.9.3 Importing License Files ......................................................................................................................................... |
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7.9.4 Importing a Layout Policy File .............................................................................................................................. |
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7.9.5 Creating and Downloading a CSR File.................................................................................................................. |
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8 Upgrading ............................................................................................................................. |
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8.1 Automatic Upgrade ................................................................................................................................................... |
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8.2 |
Tool Upgrade ............................................................................................................................................................ |
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8.3 |
Upgrading the Endpoint Using the Mini System ...................................................................................................... |
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8.4 |
Upgrading the Endpoint on Its Web Interface........................................................................................................... |
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9 Maintenance.......................................................................................................................... |
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9.1 |
Checking the Working Environment Periodically .................................................................................................... |
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9.2 |
Managing Common Users and Passwords................................................................................................................ |
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9.3 |
Customizing the Web Interface................................................................................................................................. |
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9.4 |
Customizing the Remote Controlled UI ................................................................................................................... |
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9.4.1 Customizing Onscreen Status Icons....................................................................................................................... |
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9.4.2 Customizing the Home Screen............................................................................................................................... |
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9.4.3 Customizing Conference Control Functions to Be Displayed ............................................................................... |
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9.4.4 Customizing the Option Bar .................................................................................................................................. |
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9.5 |
Checking the Endpoint Periodically ......................................................................................................................... |
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9.6 Viewing System Status ............................................................................................................................................. |
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9.7 |
Querying System Information................................................................................................................................... |
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9.8 |
Querying Logs .......................................................................................................................................................... |
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9.9 |
Restoring Your Endpoint to Default Settings............................................................................................................ |
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10 Troubleshooting ................................................................................................................. |
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10.1 |
Understanding Diagnosis Methods ......................................................................................................................... |
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10.2 |
Common Faults....................................................................................................................................................... |
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11 Technical Specifications.................................................................................................... |
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11.1 |
Physical Specifications ........................................................................................................................................... |
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11.2 |
Performance and Capacity ...................................................................................................................................... |
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11.3 |
Ports and Protocols ................................................................................................................................................. |
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11.4 |
Standards Compliance............................................................................................................................................. |
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A E1 and T1 Grounding Criteria ........................................................................................... |
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B Menu Structure of the Remote Controlled UI ................................................................. |
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C Requirements on Room Layout and Lighting ................................................................. |
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D Status Icons .......................................................................................................................... |
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E Default Settings ................................................................................................................... |
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F Glossary................................................................................................................................. |
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HUAWEI TE40&TE50&TE60 Videoconferencing |
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Administrator Guide |
1 Overview |
1 Overview
About This Chapter
This document guides you through configuring, managing, maintaining, and troubleshooting the endpoint.
1.1 Definition of an Endpoint Administrator
An endpoint administrator is an enterprise employee who is responsible for managing and maintaining endpoint operations.
1.2 Requirements on an Administrator
As an administrator, you must meet the following basic endpoint administrator proficiencies and be capable of collecting all information related to the endpoint and its working environment.
1.3 Related Documentation
This section lists the documentation that you may refer to when you perform routine operations and maintenance as well as answering questions from standard users.
1.4Safety Precautions
For safety purposes, carefully read through these safety precautions and observe them during operation.
1.5 How to Obtain Help
When you encounter an endpoint issue, use the help on the endpoint web interface or contact technical support personnel.
1.1 Definition of an Endpoint Administrator
An endpoint administrator is an enterprise employee who is responsible for managing and maintaining endpoint operations.
An endpoint administrator has the following job responsibilities:
Configures and manages the endpoint.
Routinely maintains the endpoint.
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1 Overview |
Troubleshoots the endpoint failures.
Answers standard users' questions about endpoint use.
1.2Requirements on an Administrator
As an administrator, you must meet the following basic endpoint administrator proficiencies and be capable of collecting all information related to the endpoint and its working environment.
Basic Endpoint Administrator Proficiencies
Windows operating system
Gatekeeper (GK) and Session Initiation Protocol (SIP) servers
Ethernet, TCP/IP, and Client/Server (C/S) model
H.323 and SIP protocols
Safe and effective use of electronic devices
Common maintenance tools
Videoconferencing endpoint functions and services
Information About the Endpoint and Its Working Environment
Table 1-1 lists the endpoint and working environment information that must be collected, which helps you fulfill your job responsibilities and check the preparations for a recovery from an emergency.
Table 1-1 Information to be collected
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No. |
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Description |
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Device |
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Device location |
Record the endpoint location in |
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as much detail as possible so |
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the endpoint can be quickly |
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located. |
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Networking condition |
Record the network topology |
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and hardware connection |
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diagram that include every |
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device. |
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3 |
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Endpoint information |
List the IP address, user name, |
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and password for the endpoint |
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so you can quickly log in to the |
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endpoint in case of an |
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emergency. If you are not |
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permitted to record the |
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password for security reasons, |
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memorize it. |
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Software |
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Software versions and tools |
List the software versions |
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and tools |
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corresponding to the endpoint. |
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Prepare troubleshooting tools. |
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Endpoint |
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Administrator Guide |
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1 Overview |
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Category |
No. |
Item |
Description |
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Contact |
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Purchased parts' service |
Record the manufacturer |
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information |
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information |
contact information, serial |
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numbers, and manufacturers' |
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warranty clauses for purchased |
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parts. |
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Technical support personnel's |
Maintain a list of technical |
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contact information |
support personnel with their |
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contact information and |
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responsibilities. |
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Spare parts |
7 |
Spare parts |
List all spare parts (including |
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the spare parts that Huawei can |
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provide) and corresponding |
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procurement methods. |
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8 |
Redundant or temporary devices |
List all redundant or temporary |
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devices in the system, such as |
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standby file servers and |
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database servers. |
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1.3 Related Documentation
This section lists the documentation that you may refer to when you perform routine operations and maintenance as well as answering questions from standard users.
You can refer to the documentation listed in Table 1-2.
Table 1-2 Reference documentation
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Document |
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Description |
When to Use |
How to Obtain |
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HUAWEI |
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Describes the |
When checking |
Hold Ctrl and click |
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TE40&TE50&TE60 |
packaged items and |
whether the carton |
the following |
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Videoconferencing |
provides guidance |
contains all the |
hyperlink: Product |
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Endpoint |
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for quick |
required items and |
Support > Unified |
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V100R001C10 |
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installation, and |
when installing the |
Communications |
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Quick Installation |
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common |
endpoint |
and |
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Guide |
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configuration. |
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Collaboration > |
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Telepresence and |
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HUAWEI |
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Describes the |
When answering |
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Videoconferencing |
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TE40&TE50&TE60 |
remote controlled UI |
questions from |
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> Telepresence |
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Videoconferencing |
and provides quick |
standard users who |
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Endpoints > Group |
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Endpoint |
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instructions in |
are using the |
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Endpoints. |
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V100R001C10 |
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commonly-used |
endpoint for the first |
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Quick Installation |
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endpoint functions. |
time or unfamiliar |
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Guide |
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with the endpoint |
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HUAWEI |
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Describes how to |
When answering |
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TE40&TE50&TE60 |
operate the endpoint. |
standard users' |
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Videoconferencing |
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questions about |
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Description |
When to Use |
How to Obtain |
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daily endpoint |
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V100R001C10 User |
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operations |
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HUAWEI |
Describes |
When setting |
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TE40&TE50&TE60 |
conference |
parameters, |
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Videoconferencing |
experience, device |
managing the |
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control, address |
address book, |
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book management, |
controlling |
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system settings, |
conferences, |
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upgrade, |
upgrading the |
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maintenance, and |
endpoint, and |
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performing daily |
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endpoint web |
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interface. |
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endpoint web |
questions that |
endpoint web |
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interface and |
standard users |
interface and click |
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the Help tab. |
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1.4 Safety Precautions
For safety purposes, carefully read through these safety precautions and observe them during operation.
Basic Precautions
Keep the device dry and secure from collision during storage, transportation, and operation of the device.
Do not attempt to dismantle the device by yourself. In case of any fault, contact the appointed maintenance center for assistance or repair.
Without prior written consent, no organization or individual is permitted to make any change to the structure or safety and performance design of the device.
While using the device, observe all applicable laws, directives, and regulations, and respect the legal rights of others.
Environmental Precautions
Place the device in a well-ventilated place. Do not expose the device to direct sunlight.
Install the device strictly according to the requirements of the manufacturer.
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Do not place any object on the top of the device. Reserve a minimum space of 10 cm at the four sides of the device for heat dissipation.
Do not place the device on or near inflammable materials such as foam.
Keep the device away from heat source or fire, such as a radiator or a candle.
Keep the device away from any household appliances with strong electromagnetic fields, such as a microwave oven, refrigerator, or mobile phone.
Operating Precautions
Do not allow children to play with the device or accessories. Swallowing the accessories may be fatal.
Use the accessories such as the power adapter and battery provided or authorized only by the manufacturer.
Ensure that the device does not get wet. If water gets into the device, disconnect the power supply immediately and unplug all the cables connected to the device, including the power cable, telephone cable, video cable, audio cable, network cable, and serial cable, and then contact the appointed maintenance center.
Before plugging or unplugging any cable, shut down the device and disconnect the power supply. While plugging or unplugging any cable, ensure that your hands are dry.
Do not step on, pull, or overbend any cable. Otherwise, the cable may be damaged, leading to malfunction of the device.
Do not use old or damaged cables.
In lightning weather, disconnect the device from the power supply and unplug all the cables connected to the device.
Keep the power plug clean and dry, to prevent electric shock or other dangers.
If the device is not used for a long time, disconnect the power supply and unplug the power plug.
If smoke, sound, or smell is emitted from the device, stop using the device immediately, disconnect the power supply, unplug the power plug and other cables, and remove the batteries. Then, contact the appointed maintenance center for repair.
Ensure that no object (such as metal shavings) enters the device through the heat dissipation vent.
Before connecting any other cable, connect the ground cable of the device. Do not disconnect the ground cable until you have disconnected all the other cables.
Ensure that the three-phase power socket is grounded properly. The neutral line and the live line cannot be connected inversely.
Do not scratch or abrade the shell of the device. The shed painting may lead to skin allergy or malfunction of the device. If the shed painting material drops into the host, a short circuit may occur.
Cleaning Precautions
Before cleaning the device, stop using it, disconnect the power supply, and unplug all the cables connected to the device, including the power cable, telephone cable, video cable, audio cable, network cable, and serial cable.
Do not clean the device shell with any cleaning solution or cleanser spray. Use a piece of soft cloth to clean the device shell.
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Battery Usage Precautions of the Remote Control
Use only the recommended battery. Pay attention to the polarity of the batteries while installing them.
If a battery does not fit in the device, do not apply force. Otherwise, the battery may leak or explode.
To reduce the risk of explosion, do not use batteries of different types together. For example, do not use an alkaline battery and a Mn-Zn battery together. It is recommended that you use batteries provided or recommended by the manufacturer.
Do not use a new battery with an old battery. When you replace batteries, replace all of them at the same time.
If you are not going to use the device for a long time, remove all the batteries.
If any battery leaks, emits smoke, or emits abnormal smell, stop using it immediately.
If the battery fluid comes in contact with your skin or clothes, rinse with water immediately and seek medical assistance.
If the battery fluid goes into your eyes, do not rub your eyes. Rinse your eyes with water immediately and seek medical assistance.
LCD Usage Precautions
Do not expose the LCD to direct sunlight.
Do not scratch or strike, apply force to, or place heavy objects on top of the LCD.
Do not watch the LCD screen for extended periods of time. This may harm your eyes or blur your vision.
Touch Panel Usage Precautions
Do not tap the touch panel with excessive force.
Do not let the touch panel exposed to water or other liquids.
Place the touch panel on the desktop steadily to prevent it from falling.
LCD Cleaning Precautions
According to the instructions in the attached manual, use a piece of soft cloth to remove dust from the surface of the LCD.
Do not clean the LCD with volatile solvents, such as alcohol, benzene, or a dilution agent. Do not keep the LCD in contact with a rubber or plastic materials for long periods of time. This will deteriorate the surface gloss of the LCD.
Wireless Product Usage Precautions
Keep the wireless device away from magnetic storage devices, such as a magnetic card or a floppy disk to prevent loss of the stored information.
Stop using the wireless device and disconnect it from the power supply in places where using of wireless devices is prohibited or using of a wireless device may lead to interference or danger.
Unplug the wireless device from the endpoint and turn off the endpoint close to a high-precision controlled electronic device, such as an audio phone, a pacemaker, fire alarm, or an automatic gate. Otherwise, this will lead to malfunction of the electronic device.
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The user who uses an electronic assistant medical-treatment device needs to confirm with the service center regarding the effects of the radio wave on this device.
Do not take the wireless device to the operation theater, Intensive Care Unit (ICU), or the Coronary Care Unit (CCU).
When using the device, ensure that the antenna of the device is at least 20 cm away from all parts of your body.
In the area with inflammable or explosive materials, turn off your wireless device and follow the relevant instructions given on the label to prevent an explosion or fire.
Use your wireless device and its accessories in a clean and dust-free environment. Ensure that the wireless device does not come in contact with flame or a lit cigarette.
Ensure that the wireless device and its accessories are dry.
Do not drop, throw, or bend your wireless device.
Do not place the wireless device and its accessories in areas with extreme temperatures.
Reduction of Hazardous Substances
This device is compliant with the EU Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) Regulation (Regulation No 1907/2006/EC of the European Parliament and of the Council) and the EU Restriction of Hazardous Substances (RoHS) Directive (Directive 2002/95/EC of the European Parliament and of the Council). For more information about the REACH compliance of the device, visit the website www.huaweidevice.com/certification. You are recommended to visit the website regularly for up-to-date information.
Statement on a Class A Product
This is a class A product. In a national environment this product may cause radio interference in which case the user may be required to take adequate measures.
European Regulatory Compliance
The endpoint complies with the following European directives and regulations.
1999/5/EC (R&TTE)
2002/95/EC & 2011/65/EU (RoHS)
EC NO. 1907/2006 (REACH)
2002/96/EC (WEEE)
The endpoint complies with Directive 2002/95/EC, 2011/65/EU and other similar regulations from the countries outside the European Union, on the RoHS in electrical and electronic equipment. The endpoint does not contain lead, mercury, cadmium, and hexavalent chromium and brominated flame retardants (Polybrominated Biphenyls (PBB) or Polybrominated Diphenyl Ethers (PBDE)) except for those exempted applications allowed by RoHS directive for technical reasons.
The endpoint complies with Regulation EC NO. 1907/2006 (REACH) and other similar regulations from the countries outside the European Union. Huawei will notify to the European Chemical Agency (ECHA) or the customer when necessary and regulation requires.
The endpoint complies with Directive 2002/96/EC on waste electrical and electronic equipment (WEEE). Huawei is responsible for recycling its end-of-life devices, and please contact Huawei local service center when recycling is required. Huawei strictly complies with the EU Waste Electrical and Electronic Equipment Directive (WEEE Directive) and electronic
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waste management regulations enacted by different countries worldwide. In addition, Huawei has established a system for recycling and reuse of electronic wastes, and it can provide service of dismantling and recycling for WEEE. By Huawei recycling system, the waste can be handled environmentally and the resource can be recycled and reused fully, which is also Huawei WEEE stratagem in the word. Most of the materials in the endpoint are recyclable, and our packaging is designed to be recycled and should be handled in accordance with your local recycling policies.
In accordance with Article 11(2) in Directive 2002/96/EC (WEEE), The endpoints were marked with the following symbol: a cross-out wheeled waste bin with a bar beneath as below:
North American Regulatory Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device does not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
If this device is modified without authorization from Huawei, the device may no longer comply with FCC requirements for Class A digital devices. In that a case, your right to use the device may be limited by FCC regulations. Moreover, you may be required to correct any interference to radio or television communications at your own expense.
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This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user authority to operate the equipment.
This device has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the device is operated in a commercial environment.
This device generates, uses and radiates radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Operation of this device in a residential area is likely to cause harmful interference. In this case the user will be requested to correct the interference at his or her own expense.
This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions:
(1)this device may not cause harmful interference, and
(2)this device must accept any interference received, including interference that may cause undesired operation.
This Class A digital apparatus complies with Canadian ICES-003.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1)l'appareil ne doit pas produire de brouillage, et
(2)l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Cet appareil numérique de classe A est conforme à la norme ICES-003 du Canada.
Cet équipement est conforme aux limites IC d'exposition aux radiations définies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé à distance minimum de 20cm entre le radiateur et votre corps.
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1.5 How to Obtain Help
When you encounter an endpoint issue, use the help on the endpoint web interface or contact technical support personnel.
Viewing the Help on the Endpoint Web Interface
The help on the endpoint web interface includes context-sensitive help and operation guide.
Context-sensitive help includes status icons and configuration verification messages. For example, if certain settings on the system settings screen are incorrect, a message will be displayed to indicate the error and how to rectify it.
The operation guide describes how to operate the endpoint web interface. When you are using the endpoint and the documents delivered with the endpoint are unavailable, you can click
in the upper right corner to read the operation guide.
Obtaining Technical Support
The Huawei support website is an efficient and real-time communication platform where you can obtain technical documents, submit technical questions, service requests, and troubleshooting questions, and provide feedback on Huawei products. To seek technical help over the Internet, please visit http://enterprise.huawei.com.
Provide the following information to help Huawei engineers answer your questions:
Endpoint serial number (web interface query path: Help > Version)
Software version (web interface query path: Help > Version)
Network information (web interface query path: Maintenance > System Status > Line Status)
Diagnostic and troubleshooting measures you have taken
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2 Web-based Login |
2 Web-based Login
To remotely manage the endpoint in web mode, log in to its web interface.
Configuring the Browser
Before running the endpoint web interface on a web browser, configure the browser.
The web interface can run on Microsoft Internet Explorer, Mozilla FireFox, and Google Chrome. Microsoft Internet Explorer 8.0 is recommended. If you use other browsers or versions, the user interface (UI) display may appear slightly different. The web interface will still work as expected.
Before you begin, ensure that the latest patches for the operating system and browser are installed.
If you want to use Microsoft Internet Explorer 6.0 to access the endpoint web interface in HTTPS mode, enable HTTPS login mode for Microsoft Internet Explorer 6.0 as follows: Log in to the endpoint in Telnet or SSH mode. (The default user name and password are debug and Change_Me, respectively.) Run the web ie6httpsmode 1 command to enable the HTTPS login mode.
The following description uses Window7 as an example to describe how to configure Microsoft Internet Explorer 8.0 and FireFox 3.6. The methods for configuring other browser versions are similar.
Step 1 Start Internet Explorer.
Step 2 From the Internet Explorer menu bar, choose Tools > Internet Options. In the displayed
Internet Options dialog box, click the Security tab.
Step 3 In the bottom of the tab, click Custom level.
Step 4 In the Security Settings dialog box that is displayed, perform the operations as follows:
1.Set all options under Downloads and Scripting to Enable.
2.(Only Microsoft Internet Explorer 8.0) Select Display mixed content under
Miscellaneous.
Step 5 Click OK.
Step 6 (Optional) On the Security tab, click Trusted sites and then Sites.
The Trusted sites dialog box is displayed.
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Step 7 (Optional) In the Add this website to the zone text box, enter the IP address of your endpoint. Then click Add.
Step 8 (Optional) Click OK.
Step 9 Click the Privacy tab. Move the slider to display the Medium level.
Step 10 Click the Advanced tab. Select Use TLS 1.0 under Security.
Step 11 Click OK.
The configuration is complete.
----End
To ensure that information can be properly displayed, if you choose to skip Step 6 through Step 8, choose Tools > Pop-up Blocker > Turn Off Pop-up Blocker from the menu bar of Internet Explorer.
To set Firefox, do the following:
Start the Firefox. On the menu bar, choose Tools > Options. On the Main tab, select Show the Downloads window when downloading a file. On the Privacy tab, select Accept cookies from sites. Then select OK.
Logging In to the Web Interface
Step 1 Open Internet Explorer.
Step 2 In the address box, enter the endpoint IP address, such as 192.168.1.1.
Step 3 Press Enter.
The login page is displayed.
Step 4 Fill in User name and Password.
The default user name and password are admin and Change_Me respectively. You are advised to change the default password the first time you log in to the web interface, and then change your password regularly.
Step 5 From the Language drop-down list, select a language.
Step 6 Click Log In.
The home page is displayed, as shown in Figure 2-1.
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Figure 2-1 Home page of the endpoint web interface
(1) |
Menu bar |
(2) Expand/Collapse |
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Area for displaying your |
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Shortcut |
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site name |
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Desktop icons |
(6) Area for |
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Area for displaying |
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Status icons |
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displaying logs |
messages |
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----End
To ensure data security, after accessing the endpoint web interface, close the browser and delete browser caches.
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3 Menu Structure of the Web Interface |
3 Menu Structure of the Web Interface
Knowing the menu structure of the endpoint web interface helps you quickly find each function item.
All function items on the web interface can be accessed from the menu bar on the home page. Figure 3-1 shows the menu structure.
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Figure 3-1 Web interface menu structure
Only the TE60 supports 4E1 functions.
To quickly access a function item, you can also choose Help > Site Map and click the hyperlink for the function item.
For details about the menu structure of the remote controlled UI, see B Menu Structure of the Remote Controlled UI.
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4 Conference Experience |
4 Conference Experience
About This Chapter
You can initiate or join conferences in multiple ways on the endpoint web interface. During a conference, you can control the conference or share presentations.
4.1 Initiating a Point-to-Point Conference
You can initiate a point-to-point conference in multiple ways on the endpoint web interface.
4.2 Initiating a Multipoint Conference
You can initiate a multipoint conference in multiple ways on the endpoint web interface. During a multipoint conference, all the sites can hear and view each other.
4.3Scheduling a Conference
On your endpoint, you can schedule a conference to hold at specific time.
4.4 Joining a Conference Using the Conference Access Number
When initiating a conference for which the participant sites are uncertain, you can set only the number of anonymous sites. With this setting, a site can join the conference by dialing the conference access number and then following the interactive voice response (IVR) instructions.
4.5 Joining an MSUC Convergent Conference
Huawei videoconferencing systems can be used in the Microsoft Unified Communications (MSUC) environment. Register the endpoint (networked with MSUC) with a Lync Server using SIP. After that, the endpoint can place calls to Lync clients, receive calls from Lync clients, and view Lync clients' online status.
4.6 Joining an HD-Video Conference over an IMS Network
The endpoint can join an HD video conference over an IMS network.
4.7Sharing a Presentation
A computer can be connected to the endpoint to share files, and the remote sites can view both your video and the desktop contents of the computer.
4.8 Creating and Sending Captions
You can create and preview a banner or caption on your endpoint.
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4.9 Using the Do-Not-Disturb Function
If you do not want to be disturbed by incoming calls, you can enable the Do-not-disturb function.
4.10 Controlling a Conference
After initiating a multipoint conference, you can control the video and audio of sites using conference control functions.
4.11 Recording a Conference
Your endpoint can record local and multipoint conferences.
4.12 Sending and Receiving Instant Messages
During a conference, you can send instant messages to remote sites and view or close the instant messages sent from remote sites.
4.1 Initiating a Point-to-Point Conference
You can initiate a point-to-point conference in multiple ways on the endpoint web interface.
4.1.1 Initiating a Conference from the Call Page
On the call page, you can select a site, configure the line type and rate for the site, and place a call to the site to start a conference.
Step 1 Choose Conference > Call.
Step 2 Select a remote site you want to call using either of the following methods:
Click Call History and select the remote site.
Enter the name, number, or IP address of the remote site.
Step 3 Set the site parameters, listed in Table 4-1.
Table 4-1 Site parameters
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Parameter |
Description |
Setting |
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Site name/IP |
Specifies the name, number, or IP |
To call a Cisco TelePresence |
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address/Nu |
address of the site you want to call. |
site, you must set this |
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parameter to the name of the |
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Cisco TelePresence site. |
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Line type |
Specifies the type of the line used to |
By default, the last used line |
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place the call. |
type is displayed. |
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To call a Microsoft Lync site, set this |
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parameter to Auto or SIP. |
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Rate |
Specifies the data transmission rate |
Select the highest available data |
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required. |
transmission rate. |
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The data transmission rates supported by |
NOTE |
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your endpoint vary depending on the |
If this parameter is set incorrectly, |
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type of site you want to call. |
the video quality will be affected |
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or the call might even fail to be set |
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Parameter |
Description |
Setting |
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up. |
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Call mode |
Specifies the call type. |
The default value is Video. |
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Video: Place video calls |
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Voice: Place audio-only calls |
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This parameter is available only when |
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Line type is set to Auto or SIP. |
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The default settings of advanced conference parameters can meet the requirements of most simple conferences. Alternatively, you can click Advanced Settings and set advanced conference parameters. For the description of each advanced conference parameter, see 7.5.3 Setting Advanced Conference Parameters.
Step 4 Click Call.
----End
4.1.2 Initiating a Conference from the Address Book
You can select a site from the address book and place a call to the site to initiate a conference.
Procedure
Step 1 Choose Address Book > Address Book.
Step 2 Select one site you want to call from the local address book or the Lightweight Directory Access Protocol (LDAP) address book.
Step 3 Click Call.
----End
To modify the settings of a site you want to call, click the site.
4.1.3 Holding a Call
If you receive a call or want to call another site in a point-to-point conference, you can perform call hold operations.
Prerequisites
The Multipoint call mode parameter has been set to Multipoint converge on System Settings > Conference > Normal on the endpoint web interface.
Procedure
Scenario 1: You are in a point-to-point conference with site B, and site C calls you. You can perform any of the operations described in Table 4-2.
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Table 4-2 Call hold operations |
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Click... |
To... |
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Reject |
Reject the incoming call and continue the current point-to-point |
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conference. |
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Accept & Hold |
Answer the incoming call and place the current point-to-point |
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Active |
conference on hold. |
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NOTE |
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After performing this operation, you can choose Conference > Hold Call |
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and click any of the following: |
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Resume: Resume the conference call placed on hold and place the |
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active call on hold. |
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On hold: Place the active call on hold. |
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Hang up: Disconnect a site. |
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Accept & End |
Answer the incoming call and end the current point-to-point |
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Active |
conference. |
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Ignore |
Ignore the incoming call and close the call handling dialog box. |
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Scenario 2: You are in a point-to-point conference with site B and call site C. You can perform any of the following operations described in Table 4-3 in the dialog box that is displayed.
Table 4-3 Call operations
Click... |
To... |
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Hold Active & Call |
Place the current point-to-point conference on hold and call site C. |
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NOTE |
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After performing this operation, you can choose Conference > Hold Call |
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and click any of the following: |
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Resume: Resume the conference call placed on hold and place the |
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active call on hold. |
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On hold: Place the active call on hold. |
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Hang up: Disconnect a site. |
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Cancel |
Cancel calling site C. |
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4.2 Initiating a Multipoint Conference
You can initiate a multipoint conference in multiple ways on the endpoint web interface. During a multipoint conference, all the sites can hear and view each other.
4.2.1 Understanding the MCU and Built-in MCU
The endpoint needs to use the MCU or built-in MCU to initiate a multipoint conference. If the endpoint uses the built-in MCU to initiate a conference, no external MCU is required.
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MCU
As an indispensable component in a multipoint conference, the MCU is responsible for multiple functions, such as site access, video exchange, audio mixing, data processing, and signaling interaction.
Built-in MCU
An endpoint with the built-in MCU function can initiate a multipoint conference by implementing functions such as site access, video exchange, audio mixing, data processing, and signaling interaction. The endpoint can work independently, without involving the other components on the videoconferencing network in conference scheduling. In this case, the endpoint functions as a mini MCU.
On the endpoint web interface, choose Maintenance > System Information, and check whether the endpoint has a built-in MCU.
To provide the built-in MCU function, the endpoint requires a specified license. Contact Huawei post-sales engineers to purchase the license.
Conferences held with the built-in MCU function have the following features:
After a point-to-point call is set up, site-by-site calls can be made to hold a multipoint conference.
BFCP or H.239 presentation dual-stream conferences are supported. A SIP site supports BFCP dual-stream, an H.323 site supports H.239 dual-stream, and a hybrid conference supports both BFCP and H.239 dual-stream.
Conferences can be locked from the built-in MCU. After a conference is locked, calls from new sites are restricted.
Conferences can be attended by both H.323 and SIP sites and support H.323 site control.
If a conference is held with a built-in MCU, only Presentation is available.
Built-in MCU Capabilities of TE40/TE50
The built-in MCU supports the access from six HD video sites and three audio-only sites simultaneously in a conference.
The six HD video sites include the local site that uses its built-in MCU, that is, the built-in MCU site.
A maximum of six 720p30 full-adaptive sites are supported.
G.722 or G.711 full adaptation is supported.
Built-in MCU Capabilities of TE60
The built-in MCU supports the access from nine HD video sites and three audio-only sites simultaneously in a conference.
The nine HD video sites include the local site that uses its built-in MCU, that is, the built-in MCU site.
A maximum of nine 720p30 full-adaptive sites are supported.
G.722 or G.711 full adaptation is supported.
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Initiating a Multipoint Conference on the endpoint with a Built-in MCU
Before initiating a multipoint conference, you must enable the built-in MCU function. To do so, choose System Settings > Conference > Normal and set Multipoint call mode to AUTO or Built-in MCU.
To initiate a multipoint conference using the built-in MCU, call the first site and then place calls one at a time to several other sites. For details about other methods for initiating a multipoint conference, see 4.2.2 Initiating a Conference from the Predefined Conference Page, 4.2.3 Initiating a Conference from the Conference History Page, and 4.2.4 Initiating a Conference from the Address Book Page.
For example, to use the built-in MCU of endpoint A to initiate a conference that includes endpoints A, B, C, and D, perform the following steps:
From endpoint A, call endpoints B, C, and D until all the calls are set up.
If the built-in MCU of an endpoint is used during a conference, Lock conference can be selected from the Conference control screen on the endpoint whose built-in MCU is being used to prevent unwanted additional sites joining the conference.
Conference Control
Three types of roles exist in a multipoint conference initiated using the built-in MCU: Endpoint to which the built-in MCU belongs, chair site, and non-chair sites. A site can request chair control rights only after chair control is enabled on the Endpoint to which the built-in MCU belongs. The chair control is enabled by default.
Only H.323 sites support conference control functions.
Table 4-4 Conference control in a multipoint conference initiated using the built-in MCU
Role |
Conference Control |
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Endpoint to which |
Enable chair control, Disable chair control, Lock conference, Set |
the built-in MCU |
Continuous Presence, and Recording |
belongs |
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Chair site |
Release Chair, End conference, Delete Site, Add site, Set |
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Continuous Presence, and Recording |
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NOTE |
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Only H.323 sites where the endpoints in V100R001C10 are used support the |
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Conference Video Layout and Start functions. |
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Non-chair site |
Request chair |
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The recording function is available only when the recording server address is configured on the
Endpoint to which the built-in MCU belongs.
Continuous Presence on the Endpoint to Which the Built-in MCU Belongs
The Endpoint to which the built-in MCU belongs adjusts the continuous presence layout based on the number of sites in the conference, and can add the local video and presentation
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to continuous presence. A maximum of 7 sites are supported in continuous presence on the TE40/TE50, and a maximum of 10 sites are supported in continuous presence on the TE60.
The maximum number of sites in continuous presence includes the local video and presentation.
For details about how to add the local video and presentation to continuous presence, see the description of Add presentation to continuous presence and Add local video to continuous presence in 7.5.2 Setting General Conference Parameters. The two parameters are invalid to H.323
sites where the endpoints in V100R001C10 are used. For these sites, you can press on the remote control to add the local video or presentation to continuous presence.
4.2.2Initiating a Conference from the Predefined Conference
Page
On your endpoint, you can create a conference on the predefined conference page and initiate it from this page.
Prerequisites
You can use SiteCall or the built-in MCU to initiate a multipoint conference.
SiteCall: Before initiating a conference, define the participant sites and register your endpoint with the GK server. Then disable the built-in MCU as follows: Choose System Settings > Conference > Normal and set Multipoint call mode to Multipoint converge or OFF.
Built-in MCU: Before initiating a conference, enable the built-in MCU as follows: Choose System Settings > Conference > Normal and set Multipoint call mode to
Built-in MCU or AUTO. If it is defined on the Service Management Center (SMC) as a manageable participant, its built-in MCU capabilities will be restricted by the SMC. In this case, consult the SMC administrator about the maximum number of calls supported by the endpoint.
To provide the built-in MCU function, the endpoint requires a specific license. Contact Huawei post-sales engineers to purchase the license.
Procedure
Step 1 Choose Conference > Start Conference and click the Predefined Conferences tab.
Step 2 Click Create Conference and perform either of the following:
Click Address Book. On the displayed tab, select the desired sites.
Click LDAP Address Book. On the displayed tab, search for and select the desired sites.
Step 3 Click .
The selected sites are added to the site list on the right.
Step 4 Set the conference parameters.
If you use the built-in MCU to initiate the conference, set Conference Name, Rate, and
Support recording only.
If you use SiteCall to initiate the conference, set all the parameters listed in the table.
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