Huawei HG556 User's Manual

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Page 1

EchoLife HG556 Home Gateway

User Guide

HUAWEI TECHNOLOGIES CO., LTD.

Page 2

EchoLife HG556 Home Gateway

V100R001

User Guide

Issue

Date

Part Number

2009-08-26

202157

Huawei Proprietary and Confidential

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Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. For any assistance, please contact our local office or company headquarters.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base

Bantian, Longgang

Shenzhen 518129

People's Republic of China

Website:

Email: terminal@huawei.com

http://www.huawei.com

No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.

The product described in this manual may include copyrighted software of Huawei Technologies Co., Ltd and possible licensors. Customers shall not in any manner reproduce, distribute, modify, decompile, disassemble, decrypt, extract, reverse engineer, lease, assign, or sublicense the said software, unless such restrictions are prohibited by applicable laws or such actions are approved by respective copyright holders under licenses.

Trademarks and Permissions

, HUAWEI, and are trademarks or registered trademarks of Huawei

Technologies Co., Ltd.

Other trademarks, product, service and company names mentioned are the property of their respective owners.

Huawei Proprietary and Confidential

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Notice

Some features of the product and its accessories described herein rely on the software installed, capacities and settings of local network, and may not be activated or may be limited by local network operators or network service providers, thus the descriptions herein may not exactly match the product or its accessories you purchase.

Huawei Technologies Co., Ltd reserves the right to change or modify any information or specifications contained in this manual without prior notice or obligation.

NO WARRANTY

THE CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, BUSINESS, REVENUE, DATA, GOODWILL OR ANTICIPATED SAVINGS.

Import and Export Regulations

Customers shall comply with all applicable export or import laws and regulations and will obtain all necessary governmental permits and licenses in order to export, re-export or import the product mentioned in this manual including the software and technical data therein.

Huawei Proprietary and Confidential

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EchoLife HG556 Home Gateway User Guide

Contents

1 Safety Precautions ................................................................................................ 1-1

2 Product Overview................................................................................................. 2-1

2.1 Product Features.......................................................................................................... 2-1

2.2 Network Application................................................................................................... 2-2

2.3 Indicators, Interfaces and Buttons ............................................................................... 2-3

2.3.1 Indicators......................................................................................................... 2-3

2.3.2 Interfaces and Buttons..................................................................................... 2-2

2.4 System Requirements.................................................................................................. 2-3

3 Product Installation.............................................................................................. 3-1

3.1 Selecting the Installation Position ...............................................................................3-1

3.2 Connecting the Cables................................................................................................. 3-1

4 Configuring the HG556 .......................................................................................4-1

4.1 Accessing the Web Configuration Page ...................................................................... 4-1

4.2 Changing the Administrator Password........................................................................ 4-1

5 Data Services .........................................................................................................5-1

5.1 Introduction................................................................................................................. 5-1

5.2 Configuring the HSPA uplink ..................................................................................... 5-1

5.3 Configuring the ADSL uplink..................................................................................... 5-2

5.3.2 Configuring the PPPoE Mode .........................................................................5-2

Configuring the PPPoE Mode for the WAN Interface .............................................5-3

Configuring the Work Parameters of the LAN Interface .........................................5-3

5.3.3 Configuring the Bridge Mode ......................................................................... 5-4

6 Voice Services........................................................................................................6-1

6.1 Introduction................................................................................................................. 6-1

6.2 Voice Service Configuration....................................................................................... 6-1

6.2.1 Networking ..................................................................................................... 6-1

6.2.2 Getting Started ................................................................................................6-2

6.2.3 Configuration Procedure .................................................................................6-3

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EchoLife HG556 Home Gateway

Contents

User Guide

7 Wireless Services .................................................................................................. 7-1

7.1 Introduction................................................................................................................. 7-1

7.2 Wireless Service Configuration................................................................................... 7-1

7.3 Configuring the MSSID Service ................................................................................. 7-2

7.3.1 Function .......................................................................................................... 7-2

7.3.2 Configuration Steps......................................................................................... 7-2

8 FAQs........................................................................................................................ 8-1

8.1 How can I configure a computer to use a static IP address?........................................ 8-1

8.2 What can I do if I cannot visit Web sites through the terminal?.................................. 8-2

8.3 What can I do if the terminal cannot access the Internet through a wireless network

adapter?............................................................................................................................. 8-3

8.4 What can I do if sometimes the terminal cannot access the Internet through a wireless

network adapter or if the WLAN connection is unsteady?................................................ 8-4

8.5 What can I do if the WLAN of the terminal is not encrypted and the computer cannot

access the WLAN?............................................................................................................ 8-5

8.6 Is there any restriction on the number of the computers that access a WLAN through

wireless network adapters?................................................................................................ 8-5

8.7 What can I do if I cannot access the terminal configuration page?.............................. 8-5

8.8 What can I do if Web pages often cannot be displayed during Web page browsing and

can be displayed after the terminal is restarted? ................................................................ 8-6

8.9 What can I do if noises exist during telephone calls?.................................................. 8-6

8.10 After a broadband terminal is installed, does Internet access degrade call quality or do

telephone calls lower the Internet access rate?.................................................................. 8-6

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EchoLife HG556 Home Gateway User Guide

Figures

Figure 2-1 Network application of the HG556................................................................. 2-2

Figure 2-2 Indicators ........................................................................................................2-3

Figure 2-3 Interfaces and buttons..................................................................................... 2-2

Figure 3-1 Connecting the HG556 ................................................................................... 3-2

Figure 6-1 Network model of voice services.................................................................... 6-2

Tables

Table 2-1 Description of the elements for the network application diagram ..................... 2-3

Table 2-2 Meanings of the indicators ................................................................................ 2-3

Table 2-3 Functions of the interfaces and buttons .............................................................2-2

Table 5-1 Work mode of the WAN interface ..................................................................... 5-2

Table 5-2 Configuration information to be collected before configuring the PPPoE mode5-2 Table 5-3 Configuration information to be collected before configuring the bridge mode 5-4

Table 6-1 Description of the equipment in voice service networking................................ 6-2

Table 6-2 Configuration information to be collected before configuring voice services... 6-2 Table 7-1 Configuration information to be collected before configuring wireless service 7-1

Figures

Huawei Proprietary and Confidential

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EchoLife HG556 Home Gateway User Guide

For safety purposes, carefully read through these safety precautions and observe them during operation.

Safety Precautions

1 Safety Precautions

Basic R

Enviro

Operat

equirements

Keep the device dry during storage, transportation, and operation of the device.

Prevent collision of the device with other objects during storage, transportation, and operation of the device.

Do not attempt to dismantle the device. In case of any fault, contact the authorized maintenance center for assistance or repair.

Without prior written consent, no organization or individual is permitted to make any change to the structure, safety, and performance design of the device.

While using the device, observe all applicable laws, directives and regulations, and respect the legal rights of o

ther people.

nmental Requirements

Place the device in a well-ventilated place. sunlight.

Keep the device clean, free of dust an

Do not place the device near a water source or in a damp area.

Place the device on a stable surface.

Do not place any object on the top of the device. Reserve a minimum spac

d stain.

at the four sides and on the top of the device for heat dissipation.

Do not place the device on or near inflammable materials such as foam.

Keep the device away from heat source or fire, such as a radiator or a candle.

Keep the device away from any household appliances with strong magnetic field o electric field, such as

microwave oven, refrigerator, or mobile phone.

Do not expose the device to direct

ion Requirements

Do not allow children to play with the device or accessories. Swallowing the accessories may be fatal.

Use the accessories such as the power adaptor and battery provided or authorized only by the manufacturer.

Make sure that the device does not get wet. If water gets into the device, disconnect the power supply immediately and unplug all the cables connected to the device,

e of 10 cm

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Safety Precautions

such as the power cable, telephone cable, and RF cable, and then contact the authorized m

The power supply of the device must meet the requirements of the input voltage of the device.

Before plugging or unplugging any cable, shut down the device and disconne power supply.

While plugging or unplugging any cab

Do not step on, pull, or stretch any leading to malfunction of the device.

Do not use old or damaged cables.

Keep the power plug clean and dry, to prevent electric shock or other dangers.

During lightning cables connected to the device, such as the power cable, telephone cable, to prevent lightning strike.

If the devic all the cables connected to the device, such as the power cable, telephone cable, and RF cable.

Do not stare at the op or the infrared transmitting interface on the remote control. Otherwise, your eyes may get injured.

If smoke, sound, or smell is emitted from the device, stop using the dev immediately, disconnect the power supply, unplug the power supply and other cables, and remove the ba

Make sure that no object (such as metal shavings) enters the device through the heat dissipation vent.

Do not scratch or abrade th allergy or malfunctions of the device. If the shed painting material drops into the host, a short circuit may occur.

EchoLife HG556 Home Gateway

User Guide

aintenance center.

ct the

le, make sure that your hands are dry.

cable. Otherwise, the cable may get damaged,

, disconnect the device from the power supply and unplug all the

e is not used for a long time, disconnect the power supply and unplug the

tical interface and the laser-transmitting interface on the device,

ice

tteries. Contact the authorized maintenance center for repair.

e shell of the device. The shed painting may lead to skin

Cleaning

Requirements

Before cleaning the device, stop using it, disconnect the power supply, and unplug all the cables connected to the device, such as

Do not clean the device cover with any cleaning solution or cleanser spray. Use a

the power cable, and telephone cable.

piece of soft cloth to clean the device cover.

Wireless P

roduct Usage Requirements

Keep the device away from magnetic storage devices (e.g., a magnetic card or a floppy disk), to prevent loss of the stored information.

Stop using the device or disconnect the power supply in situations where wireless device is prohibited or using of a wireless device leads to interference or dang

The user who uses an electronic assistant medical-treatment device needs to confirm with the service center regard

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ing the effects of the radio wave on this device.

er.

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EchoLife HG556 Home Gateway User Guide

Do not take the device to the operation theater, Intensive Care Unit (ICU) or the Coronary Care

When using the device maintain distance of 3 cm between your body and the antenna

Unit (CCU).

of the device.

In the area with inflammable or explosive materials, turn off your wireless device, and follow the relevant instructions given in the label, to prevent explosion or fire.

Protect the wireless dev environment. Make sure that the wireless device does not come or a cigarette that is lit.

Make sure that the wireless device and its accessories are dry.

Do not drop, throw or try to bend your wireless device.

Do not place the wirel

Safety Precautions

ice and its accessories, and use it in a clean and dust-free

in contact with flame

ess device and its accessories in high temperature areas.

Environmental P

REACH

EU Reg

Declaration

This device is in compliant with the REACH regulation（Regulation 1907/2006/E For more information about the device www.huaweidevice.com/certification. You are recommended to visit the Web site regularly for up-to-date inform

ulatory Conformance

The antenna(s) used for this transmitter must be installed to provid of at least 20cm from all persons.

This euipment may be operated in all European countries.

France: Outdoor use limited to 10 mW e.i.r.p. within the band 2454-2483.5 MHz Italy: For private use, a general authorisation is required if WAS/RLAN’s are u

outside own premises. For public use, a general authorisation is required Luxembourg: General authorisation required for network and service supply

rotection

This marking on the device (and any included batteries) indicates that they should not be disposed of as normal household garbage. Do not dispose of this device or batteries as unsorted munici batteries) should be handed over to a certified collection point for recycling or proper disposal at the end of their life.

For more detailed information about the recycling please contact your local city office, the household waste disposal service or the retail store where you purchased this device.

The disposal of this device is subject to the Waste from Electrical and Electronic Equipment (WEEE) directive of the European Union. The reason for separating WEEE and batteries from potential environmental impacts and effects on human health of any hazard

ous substances that may be present.

's REACH compliance, please visit

ation.

pal waste. The device (and any

of the device or batteries,

other waste is to minimize the

C）.

e a separation distance

sed

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Safety Precautions

Norway: This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Ålesund

Hereby, Huawei Te the essential requirements

EchoLife HG556 Home Gateway

User Guide

chnologies Co., Ltd., declares that this product is in compliance with

and other relevant provisions of Directive 1999/5/EC.

0678

The declaration of conformity may be consulted at www.huaweidevice.com/certification.

Federa tement

l Communications Commission（FCC） Sta

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may

cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provid reasonable protection against harmful interference in a residential installation. This equipment generates, u and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interfere can be determined by turning the equipment off and on, the use correct the interference by one or more of the following measures:

• Reorient or relocate th

• Increase the separation between the equipment and receiver.

• Connect the receiver is conn

• Consult the dealer or

equipment into an outlet on a circuit different from that to which the

ected.

ses and can radiate radio frequency energy and, if not installed

nce to radio or television reception, which

r is encouraged to try to

e receiving antenna.

an experienced radio/TV technician for help.

Warning: Changes or modifications made to this device not expressly approved by Huawei Technologies Co., Ltd. may void the FCC authorization to operate this device.

This device complies with part 68 of the FCC Rules. The antenna(s) used for this transmitter must be installed to provide a separation distance

of at least 20cm from all persons.

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EchoLife HG556 Home Gateway User Guide

Product Overview

2 Product Overview

2.1 Pr

oduct Features

The EchoLife HG556 (hereinafter referred to as the HG556) is a high-performance Asymmetrical Digital Subscriber Line (ADSL) voice gateway designed for home users and small office and home office (SOHO) users. This section describes the features of the HG556.

Flexible R

Abund

Outsta

Standar

ant Service Interfaces

nding Voice Functions

Providing VoIP service and T.38 facsimile serv

d TR-069 Management Capability

outing

Providing an embedded Point to Point Proto Supporting the Dynamic Host Configuration Supporting simultaneous m

Providing four high-speed Ethernet interfaces Supporting the routing mode and the bridge mode Providing the voice function through the Plain Old Telephone Service (POTS)

interface Supporting the multi-service set identifier (MSSID) of Wireless F

which enables users to use wireless networks conveniently and securely Providing mobile storage capab

Providing complete compatibility with the TR-069 Subscriber Line (DSL) Forum

Providing complete remote management and diagnosis Providing a zero-configuration solution, which significantly lowers the

and maintenance costs and can be combined with the automatic upgrade provisioning processes to conveniently distribute customized services

ulti-user access

ility through the USB host interface

col over Ethernet (PPPoE)

Protocol (DHCP) server

ice

standard of the Digital

dialer

ity (WiFi),

idel

operation

and service

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Product Overview

ADSL/

ADSL2+ Interface

EchoLife HG556 Home Gateway

Providing embedded ADSL/ADSL2+ broadband network functio Supporting the ITU-T G.994.1 (G.hs) handshake protocol Providing compatibility with Annex A ANSI T1.4

13 Issue 2, ITU-T G.992.1

(G.dmt), G.992.3 (ADSL2), and G.992.5 (ADSL2+)

User Guide

Wide A

2.2 N

rea Network (WAN) Protocol

Supporting multiple AAL5 proto

Supporting PPPoE (RFC2516)

Supporting routing and bridging in conformance with RFC 2684

cols, such as LLC and VC-MUX (RFC1483/2684)

etwork Application

Figure 2-1 HG556.

Figure 2-1 Network application of the HG556

shows the network application of the

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EchoLife HG556 Home Gateway User Guide

: indicates an actual network connection.

: indicates a logical management channel.

indicates a wireless connection.

T describes the elements sh 1.

able 2-1 own in Figure 2-

Product Overview

Table 2-1 Description of the elemen on diagram

ts for the network applicati

Name Full Spelling

NGN Next Generation Network Internet IPTV Internet Protocol Television BRAS erver Broadband Remote Access S DSLAM ss Multiplexer Digital Subscriber Line Acce OSS Operations Support System ACS Auto-Configuration Server STB Set-Top Box Notebook Computer -

2.3 Indicators, Interfaces and Buttons

2.3.1 Indicator. s

The indicators of the HG556 are located on the front panel, as shown in Figure 2-2

Figure 2-2 Indicators

able 2-2 describes the meanings of the indicators.

Table 2-2 Meanings of the indicators

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EchoLife HG556 Home Gateway User Guide

Indicator Status Meaning

On Off The HG556 is powered off.

WIFI

Blinking

Off

ADSL

Blinking slowly at 2 Hz

Blinking quickly at 4 Hz

Off The HG556 is powered off or faulty.

LAN

Blinking Data is being transmitted over the LAN. Off

On VOIP

Off

INTERNET

Blinking

Off

Product Overview

The HG556 is powered on. POWER

The WLAN connection is normal but no data is being transmitted.

The WLAN connection is normal and data is being transmitted.

The HG556 is powered off, the wireless function is disabled, or the WLAN module is faulty.

The ADSL connection is established and activated.

The ADSL connection is being activated.

The software of the HG556 is being upgraded.

At least one Ethernet interface is connected normally but no data is being transmitted.

The HG556 is powered off or the network cable is not connected properly.

The HG556 is successfully registered with at least one SIP server.

The HG556 is powered off or fails to be registered with the SIP server.

The WAN connection is successfully established but no data is being transmitted.

The WAN connection is successfully established (the HG556 has obtained an IP address through IPoE or PPPoE) and data is being transmitted.

The HG556 is powered off or the WAN connection is not yet established.

z WLAN = Wireless Local Area Network z SIP = Session Initiation Protocol z IPoE = IP over Ethernet

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Product Overview

2.3.2 Interfaces and Buttons

The interfaces and buttons of the HG556 are located on the rear panel and side panel, as shown in

Figure 2-3 Interfaces and buttons

Figure 2-3.

EchoLife HG556 Home Gateway

User Guide

z The rear panel of the HG556 is shown on the left side of Figure 2-3. The following

interfaces are located on the rear panel: ADSL, PHONE1, PHONE2, LAN1–LAN4, USB, RESET, and POWER.

z The side panel of the HG556 is shown on the right side of Figure 2-3. The USB

interface and the WLAN button.

z The rear panel view and side panel view are for reference only. The actual

appearance may differ.

Table 2-3 lists the functions of the interfaces and buttons.

Table 2-3 Functions of the interfaces and buttons

Interface or

Function

Button

ADSL Connects a splitter. PHONE1,

Connects a phone.

PHONE2 LAN1–LAN4 Connect PCs, switches, or other equipment. POWER Connects a power adapter.

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EchoLife HG556 Home Gateway User Guide

Interface or

Function

Button

USB Connects a USB storage device, such as a USB disk. RESET

Restarts the equipment if this button is pressed and held for three to six seconds; restores the factory settings of the equipment if held for more than six seconds.

NOTE

After you restore the default settings, the customized data will be lost. Therefore, press the RESET button with caution.

WLAN Start the WiFi function.

2.4 System Requirements

Make sure that the following requirements are met before using the HG556.

Operating System Requirements

The operating system (OS) requirements are as follows:

Windows 98

Windows Me

Microsoft NT4

Windows 2000

Windows XP

Windows Vista

Product Overview

PC Hardware Configuration

The requirements for the hardware configuration of the device are as follows:

Memory: greater than 64 MB

Remaining space of disk C: greater than 128 MB

CD-ROM drive

Web Browser

Internet Explorer (IE) 6.0 or later versions, including FireFox2.0

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EchoLife HG556 Home Gateway User Guide

Product Installation

3 Product Installation

3.1 Se

lecting the Installation Position

Place the HG556 in a ventilated and shaded area according to the instructions given i "Safety Precautions."

If you need to use the WLAN function of the HG556, pay attention to the following requirements when selecting the installation position of the HG556:

Obstacles, such as cement walls and wooden plate walls, would affect the radio signal propagation effect of wireless netw HG556 be installed in an open space so that no obstacles exist between the PC and the HG556 to block signal propagation.

Ensure that the HG556 and the PC are placed away from electrical appliances generating a strong magnetic or electric field, such as microwave ovens.

3.2 Connecting the Cables

Before connecting the cables, power off all equipment connected to it including the HG556, the PC, and the switch.

Connect the other equipment, such as the PC and the telephone, to the HG556 according to Figure 3-1.

orks. Therefore, it is recommended that the

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Product Installation

Figure 3-1 Connecting the HG556

EchoLife HG556 Home Gateway

User Guide

1 Telephone jack on the wall 2 Phone 3 PC 4 Set-top box 5 Power adapter 6 USB disk

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EchoLife HG556 Home Gateway User Guide

Configuring the HG556

4 Configuring the HG556

4.1 Ac

Step 1

Step 2

Step 3

4.2 Ch

Step 1

Step 2

Step 3

Step 4

cessing the Web Configuration Page

through which

by default) in the

admin

you can check and configure the working parameters of To log in to the Web configuration page, do as follows: Start the Internet Explorer on the PC.

Enter

http://192.168.1.1

Enter

Enter the administrator name (

page, and then click

in the address bar of the Internet Explorer, and then press

by default) and password (

admin

uration pages, The HG556 provides simple and easy-to-use Web config

the HG556.

anging the Administrator Password

For safety reasons or to make the passwo administrator password after logging in t

To change the password, do as follows: Log in to the Web-based configuration utility. Choose

Maintenance > Account

Enter the current password and the n the

Confirm Password

Click After you change the password successfully, next time log in to the Web-based

configuration u

If you forget the password that has been changed, you can restore the default settings of the HG556 by pressing and holding the RESET button for over six seconds. Then, the user name and password that are used for logging in t to default values. After you restore the default settings, however, your customized data is lost. Therefore, use this function with caution.

to save the settings.

Submit

tility, enter the new password, and then click Login.

text box fo

rd easy to remember, you can change the

o the Web-based configuration utility.

in the navigation tree to display the account page.

ew password. Then

r confirmation.

o the Web-based configuration utility are restored

enter the new password again in

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EchoLife HG556 Home Gateway User Guide

Data Services

5 Data Services

5.1 In

5.2 Co

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Step 1

Step 2

Step 3

troduction

The HG556 supports ADSL2+ uplink and High-Speed Packet Access (HSPA) uplink through Huawei HSPA datacard. Realizes dyna services through the DSL link and HSPA link.

mic mutual backup of voice and data

nfiguring the HSPA uplink

When the HG556 is working through Huawei HSPA datacard, you need to install th Huawei HSPA datacard on the HG556 so that y through HSPA uplink. To create a HSPA uplink

Basic > WAN

Click New to create a new In

Access type

WAN connection

Enter the APN that are provided by the network operator in the in the

Dial number

Enter the user name and password in the can configure.

Click the If you want to verify the PIN code of your SIM card, then do as follows: Click

Enter the original PIN number in the

New PIN

Click the

Submit

Advanced > PIN

text box and confirm the new PIN number again.

Submit

in the navigation tree to d

WAN Con

, choose

UMTS

, select

Enable

text box.

button to finish the UMTS settings.

in the navigation tree to display the

button to finish the settings on the

nection

option button.

our PC can connect to the In

connection, do as follows:

isplay th

setting.

User name

text box. Enter the new

WAN Connection

APN

Password

Page.

PIN number in the

ternet

Page.

text box, enter *99#

text boxes that you

Use the default values for the other parameters. In general, they do not need to be configured.

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Data Services

5.3 Configuring the ADSL uplink

When the HG556 is working throug the WAN interface of the HG556 supports multiple work modes, as lis y of them as required.

h ADSL uplink,

ted in Table 5-1. You can select an

EchoLife HG556 Home Gateway

User Guide

5.3.2 C

Table 5-1 Work mode of the WAN i

nterface

Work Mode Description

Route

Bridge

The HG556 serves as a router.

There are five connection types:

DHCP, Sta

The HG556 serves as a network bridge.

Dialing is performed through the PPP dialer

tic, PPPoE, IPoA, PPPoA.

software installed on the PC.

OTE

DHCP = Dynamic Host Configuration Protocol PPPoE = Point to Point Protocol over Ethernet IPoA =

IP over ATM

PP = Point to Point Protocol

PPoA = Point to Point Protocol over ATM

The steps of configuring the five types of Route mode are similar. So just take the steps of configuring the PPPoE mode for example.

onfiguring the PPPoE Mode

In PPPoE mode and serves

, the HG556 performs dialing through the embedded PPP dialer software

as a router to connect user PCs to the Internet.

Getting Started

T nfiguration informatio ollected before configuring the

able 5-2 lists the co n to be c

P e.

PPoE mod

T n information to be

able 5-2 Configuratio collected before configuring the PPPoE mode

Item Description

Connection mode PPPoE VPI/VCI It is provided by the service provider. Encapsulation mode It is provided by the service provider.

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EchoLife HG556 Home Gateway User Guide

Item Description

User name and password for PPPoE

It is provided by the service provider.

dialing Authentication mode It is provided by the service provider. LAN IP address and subnet mask of

556

the HG

Default gateway address

Default LAN interf

192.168.1.1.

Default subnet mask: 255.255.255.0.

It is recommended that the default gateway address be automatically obtained.

DNS address

It is recommended automatically obtained.

NOTE

DNS = Domain Name Server

Configuring the PPPoE Mode for the WAN Interface

To configure the PPPoE mode for the WAN interface, do as follows: Log in to the Web-based configuration utility.

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Click

Basic > WAN

Enter the VPI and VCI that are prov

in the navigation

text boxes. Choose the encapsulation mode required by the service provider

Encapsulation Mode

drop-down list box, and configure the other param

to the requirements of the service provider. Enter the user name and password provided by the service provider for

and then finish the configuration. Click

to save the settings.

Submit

tree to display the

WAN Connection

ided by the network operator in the

Data Services

ace IP address:

that the DNS address be

Page.

and

VPI

VCI

from the

eters according

PPPoE dialing,

Configurin

Step 1

Step 2

Step 3

Huawei Proprietary and Confidential

g the Work Parameters of the LAN Interface

To c rk parameters of the LAN interface, do as follows:

onfigure the wo

Click

Bas

ic > LAN

Configure the of LAN interface on the HG556. Select En

able

The DHCP function is enabled to default setting.

in the navigation tree to display the

IP address and subnet mask

DHCP Server

and configure the relevant parameters.

allocate IP addresses to PCs in the LAN. Generally, use the

DHCP

page.

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Data Services

z You can skip this step if only one

has been specified for the PC.

z It is recommended that the DHCP service be enabled if multiple PCs access the

Internet through the HG556.

Step 4

Click

to save the settings.

Submit

Next, you need to configure only the network adapter on the PC so that the PC can automaticall

y obtain the IP address, gateway, DNS and other relevant information to

access the Internet through the HG556.

5.3.3 Configuring the Bridge Mode

When the a network bridge. In this case, each u d to the HG556 can dynamically o ing to the ation of the upper-layer equipment or can

btain an IP address accord

b dialer software s the Internet.

e installed with PPP

WAN interface of the HG556 is working in bridge mode, the HG556 serves as

ser PC connecte

configur

to acces

EchoLife HG556 Home Gateway

User Guide

PC is located in the LAN and a static IP address

Getting

Started

able 5-3 lists the configuration information to be collected before configuring the

T bridge mode.

Table 5-3 Configuration information to be collected before co

Item Description

Connection mode Bridge VPI/VCI It is provided by the service provider. Encapsulation mode It is provided by the service provider.

Configuring the Bridge Mode for the WAN Interface

The steps for configuring the bridge mode for the WAN interface are similar to those for configuring the PPPoE mode. The difference is that you should select Bridge from the

Connection mode drop-down list box on the WA N page displayed after you choose Basic > WA N .

For details, see section "

Interface

Configuring the PPPoE Mode for the WAN

Creating a PPP Dialup Connection on the PC

When the gateway is working in bridge mode, you need to instal on your PC so that your PC can dial-up to the Internet. If the operating system (OS installed on the PC is Windows XP, the PC can also dial up to the Internet through PPP dialer software provided by Windows XP. Take Windows XP as an example. To create a dialup connection, do as follows:

nfiguring the bridge mode

l the PPP dialer software

)

the

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EchoLife HG556 Home Gateway User Guide

In the task bar, choose Start > All Programs > Accessories >

Step 1

Network Connections.

Step 2

Step 3

Step 4

Step 5

Step 6

Network Tasks

Select

Connect to the Internet

Select

Set up my connection manually

Select

Connect using a broadband connection that requires a user name and

password

, and then click

Enter the name of the dialup connection (you can enter any name) in the

In the

box, and then click Select

Step 7

Step 8

Step 9

Anyone's use

Enter the user name and password provided by the service provider for dialing, and then click

Select Add a shortcut to this connection to my desktop, and finally click Finish.

area, choose

My use only

Create a new connection,

, and then click

Communications >

Data Services

and then click

ISP Name

text

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EchoLife HG556 Home Gateway User Guide

Voice Services

6 Voice Services

6.1 In

troduction

The HG556 supports voice services based on the Session Initiation Protocol (SIP). The SIP is an application layer protocol used to create, modify, or end multimedia

sessions. Based on text coding, the SIP references the Hyper Text Transport Protocol (HTTP) and the Simple Mail Transfer Protocol (SMTP), and can cooperate with othe protocols, such as the Real-time Transport Protocol (RTP), the Real-time Transport Control Protocol (RTCP), the Session Description Protocol (SDP), and the Domain Name Server (DNS) protocol to implement voice services and the facsimile service.

The HG556 enables voice service interworking between the Voice over Internet Protocol (VoIP) and the Public Switched Telephone Network (PSTN).

6.2 Voice Servic

6.2.1 N

etworking

Figure 6-1 shows the network model of voice services.

e Configuration

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6-1

Page 27

Voice Services

Figure 6-1 Network model of voice services

Table 6-1 describes the equipment in voice service networking.

EchoLife HG556 Home Gateway

User Guide

Table 6-1 Description of the equipment in voice service networking

Equipment Description

Proxy Server

A server that forwards requests or responses in

place of the client Registrar Server A server that receives registration requests BRAS Broadband Remote Access Server DSLAM Digital Subscriber Line Access Multiplexer

6.2.2 Getting Started

Table 6-2 lists the configuration information to be collected before configuring voice services.

Table 6-2 Configuration information to be collected before configuring voice services

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EchoLife HG556 Home Gateway User Guide

Item Description

SIP account number It is the SIP account number of the gateway. User name and Password

Local SIP port It is provided by the service provider. Caller ID display mode

Proxy server address and Proxy server port

Server

Registration server address It is provided by the service provider. Registration server port

SIP server domain name

Voice Services

The user name and the password of the SIP account, it is provided by the service provider.

It is used to select a mode for displaying the caller ID among

Privacy

Display, Anonymous

, and

It is provided by the service provider. If the service provider does not provide the port number, the default value should be used.

It is used to select the primary server or the secondary server.

It is provided by the service provider. If the service provider does not provide the port number, the default value should be used.

After you set the domain name, the server address in the packet is displayed as a domain name.

6.2.3 Configuration Procedure

To configure voice services, do as follows: Configure the WAN interface. For details, see section

Step 1

If you want to configure the VoIP service, you should choose VOICE, VOICE_INTERNET, VOICE_TR069 or VOICE_TR069_INTERNET from the Server list drop-down list box on the WAN Connection page.

Configure the SIP user.

Step 2

1. Choose Basic > VoIP in the navigation tree to display the VoIP page.

2. Click New to create a new SIP account.

3. Enter the SIP account number of the gateway provided by the service provider in the SIP account number text box.

4. Enable the SIP user.

5. Enter the user name and the password of the SIP account provided by the service provider in the User name and the Password text box.

6. Enter the port of the SIP account provided by the service provider in the Local SIP port text box.

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5 "Data Services".

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Voice Services

Configure the SIP server.

Step 3

1. Enter the address and the port of the proxy server provided by the service provider in

2. Choose the primary server or secondary server from the Server drop-down list box.

3. Enter the address and the port of the registration server provided by the service

4. Enter the home domain name of the SIP user in the SIP Server domain name box.

Click

Step 4

EchoLife HG556 Home Gateway

User Guide

the Proxy server address and the Proxy server port text box.

provider in the Registration server address and the Registration server port text box.

Enter the home domain name of the SIP user according to the actual conditions:

z If the service provider does not provide the home domain name of the SIP user, you

can enter the same name as in the Registration Server Address text box or leave the SIP Server domain name text box blank.

z If the service provider has provided the home domain name of the SIP user, you

must enter it in the relevant text box.

to save the settings.

Submit

If you want to call out by the VoIP service, you should bind the call out line and the call out number.

You can use the default value for this parameter. In general, this parameter does not need to be configured.

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EchoLife HG556 Home Gateway User Guide

Wireless Services

7 Wireless Services

7.1 In

7.2 W

troduction

The HG556 supports 802.11n and provides wireless networking and interconnection at home. To access the WLAN through the wireless data card activate the wireless network function on the HG556.

on your PC, you only need to

ireless Service Configuration

1 lists the configuration information to be collected before configuring wireless

Table 7service.

Table 7-1 Configuration info cted before configuring wireless service

Item Description

SSID

Security

WPS

rmation to be colle

Indicates the ID of a service area in the wireless network. The initial value is provided by the service provider.

It is used to enable or disable the network authenticatio function.

Open: Any wireless device can access the WLAN.

Shared: The simplified Shared authentication mode. The HG552 encrypts all the communications by using the WEP key.

WPA-PSK: The simplified WPA authentication mode. The HG552 encrypts all the communications by using the WPA pre-shared key.

WPA2-PSK: The simplified WPA2 authentication mode. The HG552 encrypts all the communications by using the WPA2 pre-shared key.

Mixed WPA2/WPA-PSK: The mixed authentication mode of WPA2-PSK and WPA-PSK.

It is used to specify whether to enable the WPS function only the first SSID provides the WPS function.

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Wireless Services

7.3 Configuring the MSSID Service

7.3.1 Function

The HG556 supports the multi-service set identifier (MSSID) function. You can configure encryption parameters separately for each service set identifier (SSID).

With the MSSID function, you can virtualize multiple independent access points (APs) used in wireless networks. In terms of the wireless network, client each virtualized wireless AP is equivalent to a physical wireless AP. Each wireless AP has its own SSID.

The HG556 supports four SSIDs, which can be configured through the Web configuration page of the HG556 or configured remotely through the management system of the HG556.

7.3.2 Configuration Steps

To configure the SSIDs of the HG556, do as follows:

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Choose

Basic > LAN > WLAN

page.

settings

Select

Enable WLAN

to enable the WLAN function.

Select an appropriate channel in the WLAN.

To avoid signal interference, channels allocated to each AP should be different. You are recommended to select Auto in the Channel text box.

Select SSID1 in the want in the

Select Select the security mode in the

SSID

Enable

SSID index

text box.

to enable the selected SSID.

on the Web configuration page to show the

Channel

text box based on the settings of the

drop-down list box. Specify the name of the SSID you

Security

drop-down list box.

EchoLife HG556 Home Gateway

User Guide

wireless

When you specify the security mode, the gateway supports the corresponding WPA pre-shared key and WPA encryption mode for the SSID. You can also specify the WPA pre-shared key and must remember it.

Click

Step 7

7-2 Huawei Proprietary and Confidential

Submit

On the WLAN Filtering page, you can configure MAC address filtering for the WiFi.

to save the settings.

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EchoLife HG556 Home Gateway User Guide

8 FAQs

8.1 How can I configure a computer to use a static IP addre

Step 1

Step 2

Step 3

Step 4

Step 5

ss?

Take a computer that runs Windows XP as an example. To configure the computer to use a static IP address, do as follows:

In the Control Panel window, double-click Network Connections to display the Network Connections window.

In the

Network Connections

and choose In the

Connection Properties dialog box, select Internet Protocol (TCP/IP). Click Properties. Select Use the following IP address. Set the IP address of the computer and ensure that the IP address is in the same network

segment as the local area network (LAN) IP address of the terminal. Assume that the default LAN IP address of the terminal is 192.168.1.1. To set the IP

address of the computer, do as follows:

1. In IP ad

Properties

This connection uses the follo

dress, enter 192.168

used by ther computers.

window, right-click the working

wing items

.1.100. Ensure that this IP address is unique and not

Local Area Con

group box of the Local Area

nection

FAQs

The configurable static IP address ranges f

2. In Subnet mask, enter 255.255.255.0.

3. In Default gateway, enter 192.168.1.1.

Consult your network service provider about the IP address of the domain name server

Step 6

(DNS). In If you configure the static IP address for the purposes of accessing the W

configuration page of the terminal, you can skip this step. In the Internet Protocol (TCP/IP) Properties dialog box, click OK. Then in the Local

Step 7

Area Connection Properties dialog box, click OK.

Huawei Proprietary and Confidential

Preferred DNS server

and

rom 192.168.1.2 to 192.168.1.254.

Alternate DNS server

, enter the IP address.

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EchoLife HG556 Home Gateway

FAQs

8.2 W tes through the te

Step 1

Step 2

Step 3

Step 4

8-2 Huawei Proprietary and Confidential

hat can I do if I cannot visit Web si

rminal?

eck whether the POWER indicator of the terminal is on.

If the POWER indicator is off, perform further checks as follows:

Ensure th

1. at the power switch of the terminal is turned on.

2. Ensure that electricity comes from the socket and that the input power of th meets the requirements described on the label of the terminal power adapter. If the voltage is unsteady, for example, if the voltage is too high or too low, do not use the terminal. Wait until the voltage rest

3. Ensure that the terminal is properly connected to the socket through the adapter.

If the POWER indicator is still off, contact an authorized maintenance center.

t hree minutes. Then check whether the

er powering on the terminal, wait for about t

Af ADSL indicator of the termin

If the ADSL indicator blinks for a long time, perform further checks as fol

1. Ensure that telephone lines are properly connected.

2. Ensure that terminal cables or telephone lines are far from th generate strong magnetic or electric fields.

3. Replace telephone lines.

If t icator still blinks, contact your network service provider.

he ADSL ind Check whether the LAN indicator of the terminal is on. If the LAN indicator is off, perform further checks as follows:

1. Ensure that the network adapter of the computer is enabled.

2. Ensure that the network cable between the terminal and the computer is properly

connected.

3. Remove and then insert the network cable or replace the network If the LAN indicator is still off, contact an authorized maintenance center. Ch he driver for the network adapter is properly installed.

eck whether t

Ta e a computer that runs Windows XP as an example. To check whether the driver for the network adapter is installed, do as follows:

1. On the desktop, right-click My Computer and choose Manage.

2. In the navigation tree of the Computer Management window, choose Device

Manager.

3. In the right pane of the Computer Management window, click Network adapters

to view the information about the network adapter of the computer.

If no network adapter is detected or if a question mark (?) or an exclamation mark (!) is displayed next to the icon of the network adapter, you can infer that the driver for the network adapter is not properly installed. In this case, re-install the driver for the network adapter of the computer.

al is on.

ores to its normal level, and then use the terminal.

e electric appliances that

User Guide

e socket

lows:

cable.

power

Page 34

EchoLife HG556 Home Gateway User Guide

For details about how to set the parameters, see the description of the PPP dialing software.

Ensure that you have entered the correct user name and user password that are required

Step 5

P dialing software.

ck whether you can use the PPP dialing software to dial successfully (t

power on the terminal and use the PPP dialing software to dial again.

re the default settings of the terminal.

Start the Internet Explorer.

box, ensure that Use a proxy server for your LAN (These settings will no

to dial-up or VPN connections) is not selected.

Step 6

Step 7

Step 8

by the PP The user name and the user password are provided by your network service provider. Che he terminal is

configured as Bridge mode). If you cannot use the PPP dialing software to dial successfully, p

follows:

1. Stop the PPP dialing software and then power off the terminal. After five minu

2. Resto If the problem persists, contact your ne Check whether the proxy server of the Web browser is correctly conf

Internet Explorer installed on a computer that runs Windows XP as a check whether the proxy server of the Web browser is correctly configured, do follows:

2. Choose Tools > Internet Options.

3. In the Internet Options dialog box, click the Connections tab.

4. In the Local Area Network (LAN) settings group box, click LAN settings.

5. In the Proxy server group box of the Local Area Network (LAN) Settings dialog

Try to access multiple other Web sites to check whether the terminal ca If the terminal still cannot access other Web sites, contact your network service provider.

FAQs

erform further checks as

tes,

twork service provider.

igured. Take the n example. To

t apply

n access.

8.3 W Internet through a wire

Step 1

Step 2

Step 3

Huawei Proprietary and Confidential

hat can I do if the terminal cannot access the

less network adapter?

Ensure that the power cables and telephone lines of the terminal are properly connected. Check whether the WIFI indicator of the terminal is on. If the WIFI indicator is off, you can infer that the wireless local area network (WLAN)

function of the terminal is disabled. In this case, enable the WLA For details about how to enable the WLAN function, see the manual of the terminal. See the des

check whether the wireless network adapter supports the If the wireless network adapter does not support the 802.11b an

replace it with the network adapter that supports the protocols.

cription of the wireless network adapter that is installed on the computer and

N function.

802.11b and 802.11g protocols. d 802.11g protocols,

8-3

Page 35

FAQs

Step 4

Step 5

Step 6

Step 7

Step 8

EchoLife HG556 Home Gateway

Check whether the driver for the wireless network adapter is properly installed on the com

puter.

If the driver is improperly installed, install it properly.

eck whether the computer can receive the sig

Ch nals of a WLAN. Take a computer that runs Windows XP as an example. To check whether the computer

can receive the signals of a WLAN, do as follows:

1. In the Control Panel window, double-click Network Connections to disp Network Connections window.

2. In the Network Connections window, right-click Wireless Network Connection and choose View

If the computer cannot detect a WLAN, place the computer close to the terminal and ensure that no obstacles suc wireless client and the terminal.

whether the computer accesses the WLAN of the terminal successfully.

Check Check the list of wireless network connections and ensure that the terminal is connected

to the WLAN. Check whether you can use the PPP dialing software to dial successfully (the terminal is

configured as Bridge mode). Try to access multiple Web sites to check whether the terminal can access other Web

sites. If the terminal cannot access other Web sites either, restore t

terminal. If the problem persists, contact your network service provider.

Available Wireless Network.

h as cement or wooden walls are present between the

he default settings of the

User Guide

lay the

8.4 What can I do if sometimes the terminal cannot acces or if t

Step 1

Step 2

Step 3

Step 4

Step 5

s the Internet through a wireless network adapter

he WLAN connection is unsteady?

Check the positions of your terminal and computer. Ensur electric appliances such as microwave ovens generate strong magnetic or electric fields.

Place your terminal in an open position. Although radio signals can pass through obstacles, the transmission

radio signals are affected if radio signals pass through too many obstacles such as cement or wooden walls.

Place your computer close to your terminal. If your computer is far from your terminal, the effects of the WLAN are affected. Place your terminal and computer in another direction.

Do not use your terminal to access a WLAN during thunderstorms.

8-4 Huawei Proprietary and Confidential

, refrigerators, or cordless telephones that

e that they are far from the

effects of WLAN

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EchoLife HG556 Home Gateway User Guide

8.5 W encry

Step 1

Step 2

hat can I do if the WLAN of the terminal is not pted and the computer cannot access the WLAN?

ete the settings of wDe ireless network connections from your computer.

Ta e a computer that runs Windows XP as an example. To delete the settings of wireless network connections, do as follows:

1. In the Control Panel window, double-click Network Connections to display the Network Connections window.

2. ork Connections window, right-click Wireless Network Connection and

In the Netw choose Prop

3. In the Wireless Network Connection Properties dialo Networks tab.

4. In the Preferred Networks group box, select the latest wireless network connection saved on your computer. Then click Remove.

5. Delete all the other wireless network connections from the Preferred Net group box.

6. Click OK.

Create a wireless networ

erties.

FAQs

g box, click the Wireless

works

k connection that is not encrypted.

8.6 Is

there any restriction on the number of the computers that access a WLAN through wireless network adapters?

Theoretically, the terminal supports hundreds of concurrent computers tha Internet through wireless ne the high performance of a wireless network, the number of the concurrent computers that connect to the terminal should not exceed five.

twork adapters. In practical applications, for the purposes of

8.7 What can I do if I cannot access the terminal configuration page?

See the answer to 8.2 "What can I do if I cannot visit Web sites through the terminal?"

Step 1

and ensure that the power supply of the terminal works properly an lines and network cables of the terminal are properly connected.

Check the IP address of your computer and ensure that this IP address is in the same

Step 2

network segment as the LAN IP address of the terminal. Ensure that your Web browser does not use a proxy server.

Step 3

Ensure that you have entered the correct user name and user password that are used for

Step 4

accessing the terminal configuration page. If the problem persists, restore the default settings of the terminal.

Step 5

Huawei Proprietary and Confidential

d that the telephone

t access the

8-5

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EchoLife HG556 Home Gateway

FAQs

User Guide

8.8 What can I do if Web pages often cannot be displayed during Web page browsing and can be displayed after the terminal is restarted?

Ensure that the terminal and other devices such as telephones or fax machines are

Step 1

connected to the telephone line through a splitter. For details about how to install a splitter, see the related description in the manual. Ensure that telephone lines are properly connected.

Step 2

If the telephone lines are improperly connected, the stability of the network connection is affected.

Check the positions of your terminal and computer. Ensure that they are far from the

Step 3

electric appliances such as microwave ovens, refrigerators, or cordless telephones that generate strong magnetic or electric fields.

If the problem persists, contact your service provider.

8.9 What can I do if noises exist during telephone calls?

Ensure that a splitter is installed.

Step 1

A splitter helps to protect the call quality of the asymmetric digital subscriber line (ADSL) from being affected due to the interference of other type of signals.

Ensure that telephone lines are properly connected.

Step 2

Replace telephone lines and ensure that the telephone lines are not faulty.

Step 3

8.10 After a broadband terminal is installed, does Internet access degrade call quality or do telephone calls lower the Internet access rate?

No. The terminal uses the frequency division multiplexing (FDM) and splitter technologies to separate voice signals from data signals. Although the two types of signals are transmitted through one telephone line, they are carried by different frequency bands. Therefore, they do not interfere with each other. In this case, you can make a telephone call and access the Internet at the same time, without degrading call quality or lowering the Internet access rate.

8-6 Huawei Proprietary and Confidential

Page 38

HUAWEI TECHNOLOGIES CO., LTD.

Huawei Industrial Base

Bantian, Longgang

Shenzhen 518129

People's Republic of China

www.huawei.com

Part Number: 202157