Huawei HG552A User Manual

EchoLife HG552a Home Gateway

User Guide

HUAWEI TECHNOLOGIES CO., LTD.

EchoLife HG552a Home Gateway

V100R001

User Guide

Issue

Date

Part Number

2009-05-26

202150

Huawei Proprietary and Confidential

Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. For any assistance, please contact our local office or company headquarters.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base

Bantian, Longgang

Shenzhen 518129

People's Republic of China

Website:

Email: terminal@huawei.com

http://www.huawei.com

No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.

The product described in this manual may include copyrighted software of Huawei Technologies Co., Ltd and possible licensors. Customers shall not in any manner reproduce, distribute, modify, decompile, disassemble, decrypt, extract, reverse engineer, lease, assign, or sublicense the said software, unless such restrictions are prohibited by applicable laws or such actions are approved by respective copyright holders under licenses.

Trademarks and Permissions

, , and are trademarks or registered trademarks of Huawei

Technologies Co., Ltd.

Other trademarks, product, service and company names mentioned are the property of their respective owners.

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Notice

Some features of the product and its accessories described herein rely on the software installed, capacities and settings of local network, and may not be activated or may be limited by local network operators or network service providers, thus the descriptions herein may not exactly match the product or its accessories you purchase.

Huawei Technologies Co., Ltd reserves the right to change or modify any information or specifications contained in this manual without prior notice or obligation.

NO WARRANTY

THE CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, BUSINESS, REVENUE, DATA, GOODWILL OR ANTICIPATED SAVINGS.

Import and Export Regulations

Customers shall comply with all applicable export or import laws and regulations and will obtain all necessary governmental permits and licenses in order to export, re-export or import the product mentioned in this manual including the software and technical data therein.

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Federal Communications Commission (FCC) Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. The user is encouraged to try to correct the interference by one of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. (Example- use only shielded interface cables when connecting to computer or peripheral devices).

FCC Radiation Exposure Statement

This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital Device, pursuant to Part 15 of the FCC rules.

Safety Precaution

The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20cm from all persons.

Channel

This equipment marketed in USA is restricted by firmware to only operate on 2412~2462MHz channel 01~11.

EchoLife HG552a Home Gateway User Guide

Contents

1 Safety Precautions ................................................................................................ 1-1

2 Product Overview................................................................................................. 2-1

2.1 Product Features.......................................................................................................... 2-1

2.2 Network Application................................................................................................... 2-2

2.3 Indicators, Interfaces and Buttons ............................................................................... 2-3

2.3.1 Indicators......................................................................................................... 2-3

2.3.2 Interfaces and Buttons..................................................................................... 2-2

2.4 System Requirements.................................................................................................. 2-3

3 Product Installation.............................................................................................. 3-1

3.1 Selecting the Installation Position ...............................................................................3-1

3.2 Connecting the Cables................................................................................................. 3-1

4 Configuring the HG552a .....................................................................................4-1

4.1 Accessing the Web Configuration Page ...................................................................... 4-1

4.2 Changing the Administrator Password........................................................................ 4-1

5 Data Services .........................................................................................................5-2

5.1 Introduction................................................................................................................. 5-2

5.2 Configuring the PPPoE Mode .....................................................................................5-2

5.2.1 Getting Started ................................................................................................5-2

5.2.2 Configuring the PPPoE Mode for the WAN Interface .................................... 5-3

5.2.3 Configuring the Work Parameters of the LAN Interface ................................ 5-3

5.3 Configuring the Bridge Mode .....................................................................................5-4

5.3.1 Getting Started ................................................................................................5-4

5.3.2 Configuring the Bridge Mode for the WAN Interface .................................... 5-4

5.3.3 Creating a PPP Dialup Connection on the PC ................................................. 5-5

6 Voice Services........................................................................................................6-1

6.1 Introduction................................................................................................................. 6-1

6.2 Voice Service Configuration ....................................................................................... 6-1

6.2.1 Networking ..................................................................................................... 6-1

6.2.2 Getting Started ................................................................................................6-2

6.2.3 Configuration Procedure ................................................................................. 6-3

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EchoLife HG552a Home Gateway

Contents

User Guide

7 Wireless Services .................................................................................................. 7-1

7.1 Introduction................................................................................................................. 7-1

7.2 Wireless Service Configuration................................................................................... 7-1

7.3 Configuring the MSSID Service ................................................................................. 7-1

7.3.1 Function .......................................................................................................... 7-1

7.3.2 Configuration Steps......................................................................................... 7-2

7.3.3 Connecting the PC with the HG552a Through the Wireless Network ............ 7-2

8 FAQs........................................................................................................................ 8-1

8.1 How can I configure a computer to use a static IP address?........................................ 8-1

8.2 What can I do if I cannot visit Web sites through the terminal?.................................. 8-2

8.3 What can I do if the terminal cannot access the Internet through a wireless network

adapter? ............................................................................................................................. 8-3

8.4 What can I do if sometimes the terminal cannot access the Internet through a wireless

network adapter or if the WLAN connection is unsteady?................................................ 8-4

8.5 What can I do if the WLAN of the terminal is not encrypted and the computer cannot

access the WLAN?............................................................................................................ 8-5

8.6 Is there any restriction on the number of the computers that access a WLAN through

wireless network adapters?................................................................................................ 8-5

8.7 What can I do if I cannot access the terminal configuration page?.............................. 8-5

8.8 What can I do if Web pages often cannot be displayed during Web page browsing and

can be displayed after the terminal is restarted? ................................................................ 8-6

8.9 What can I do if noises exist during telephone calls?.................................................. 8-6

8.10 After a broadband terminal is installed, does Internet access degrade call quality or do

telephone calls lower the Internet access rate?.................................................................. 8-6

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EchoLife HG552a Home Gateway User Guide

Figures

Figure 2-1 Network application of the HG552a ............................................................... 2-2

Figure 2-2 Indicators ........................................................................................................ 2-3

Figure 2-3 Interfaces and buttons..................................................................................... 2-2

Figure 3-1 Connecting the HG552a.................................................................................. 3-2

Figure 6-1 Network model of voice services.................................................................... 6-2

Tables

Table 2-1 Description of the elements for the network application diagram ..................... 2-3

Table 2-2 Meanings of the indicators ................................................................................ 2-3

Table 2-3 Functions of the interfaces and buttons .............................................................2-2

Table 5-1 Work mode of the WAN interface ..................................................................... 5-2

Table 5-2 Configuration information to be collected before configuring the PPPoE mode5-2 Table 5-3 Configuration information to be collected before configuring the bridge mode 5-4

Table 6-1 Description of the equipment in voice service networking................................ 6-2

Table 6-2 Configuration information to be collected before configuring voice services... 6-2 Table 7-1 Configuration information to be collected before configuring wireless service 7-1

Figures

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EchoLife HG552a Home Gateway User Guide

For safety purposes, carefully read through these safety precautions and observe them during operation.

Safety Precautions

1 Safety Precautions

Basic re

Enviro

Operat

quirements

Keep the device dry during storage, transportation, and operation of the device.

Prevent collision of the device with other objects during storage, transportation, and operation of the device.

Do not attempt to dismantle the device. In case of any fault, contact the authorized maintenance center for assistance or repair.

Without prior written consent, no organization or individual is permitted to make any change to the structure, safety, and performance design of the device.

While using the device, observe all applicable laws, directives and regulations, and respect the legal rights of o

ther people.

nmental Requirements

Place the device in a well-ventilated place. sunlight.

Keep the device clean, free of dust an

Do not place the device near a water source or in a damp area.

Place the device on a stable surface.

Do not place any object on the top of the device. Reserve a minimum spac

d stain.

at the four sides and on the top of the device for heat dissipation.

Do not place the device on or near inflammable materials such as foam.

Keep the device away from heat source or fire, such as a radiator or a candle.

Keep the device away from any household appliances with strong magnetic field o electric field, such as

microwave oven, refrigerator, or mobile phone.

Do not expose the device to direct

ion Requirements

Do not allow children to play with the device or accessories. Swallowing the accessories may be fatal.

Use the accessories such as the power adaptor provided or authorized only by the manufacturer.

e of 10 cm

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Safety Precautions

Make sure that the device does not get wet. If water gets into the device, disconnect the power s such as the power cable, and then contact the authorized maintenance center.

The power supp the device.

Before plugging or unplugging any cable, shut down the device and disconnect the power supply.

While plugging or unplugging any c

Do not step on, pull, or stretch any cable. Otherwise, the cable may get dama leading to malfunction of the device.

Do not use old or damaged cables.

Keep the power plug c

During lightning, disconnect the device from the power supply, and unplug all the cables connec lightning strike.

If the device is not used for a long time, disconnect the power supply and unplug the power plug.

If smoke, sound, or smell is emitted from the device, stop using the device immediately, disc cables. Contact the authorized maintenance center for repair.

Make sure that no object (such as metal shavings) enters the device through the heat dissipation vent.

Do not scratch or abrade the shell of the device. The shed painting may lead to skin allergy or malfuncti a short circuit may occur.

EchoLife HG552a Home Gateway

User Guide

upply immediately and unplug all the cables connected to the device,

ly of the device must meet the requirements of the input voltage of

able, make sure that your hands are dry.

ged,

lean and dry, to prevent electric shock or other dangers.

ted to the device, such as the power cable, telephone cable, to avoid

onnect the power supply, and unplug the power supply and other

ons of the device. If the shed painting material drops into the host,

Cleanin

g Requirements

Before cleaning the device, stop using it, dis

connect the power supply, and unplug

all the cables connected to the device, such as the power cable, and telephone cable.

Do not clean the device cover with an

y cleaning solution or cleanser spray. Use a

piece of soft cloth to clean the device cover.

Wirele

ss Product Usage Requirements

Keep the device away from magnetic storage devices (e.g., a magnetic card or floppy disk), to prevent loss of the stored information.

Stop using the device or disconnect the power supply in situations where wi device is prohibited or using of a wireless device leads to interference or danger.

The user who uses an electron

ic assistant medical-treatment device needs to confirm

with the service center regarding the effects of the radio wave on this device.

Do not take th

e device to the operation theater, Intensive Care Unit (ICU) or the

Coronary Care Unit (CCU).

When using the device maintain distance of 3 cm between your body and the ante of the device.

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reless

nna

EchoLife HG552a Home Gateway User Guide

Do not drop, throw or

Do not place the wireless device and its accessories in high temperature areas.

Safety Precautions

try to bend your wireless device.

Enviro

nmental Protection

D s

o not dispo

e local regulations on disposing of device packing materials, exhausted battery and

doned device, and support the recycling activity.

aban

The shell of the device may be hot after the device is running for a long time. This is normal and you do not have to worry about it.

e the abandoned device in a garbage can. You need to dispose it according

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EchoLife HG552a Home Gateway User Guide

Product Overview

2 Product Overview

2.1 Pr

oduct Features

The EchoLife HG552a (hereinafter referred to as the HG552a) is a high-performance Asymmetrical Digital Subscriber Line (ADSL) voice gateway designed for home users and small office and home office (SOHO) users. This section describes the features of the HG552a.

Flexible R

Abund

Outsta

Standar

ant Service Interfaces

nding Voice Functions

Providing VoIP service and T.38 facsimile serv

d TR-069 Management Capability

outing

Providing an embedded Point to Point Proto Supporting the Dynamic Host Configuration Supporting simultaneous m

Providing four high-speed Ethernet interfaces Supporting the routing mode and the bridge mode Providing the voice function through the Plain Old Telephone Service (POTS)

interface Supporting the multi-service set identifier (MSSID) of Wireless F

which enables users to use wireless networks conveniently and securely Providing mobile storage capab

Providing complete compatibility with the TR-069 Subscriber Line (DSL) Forum

Providing complete remote management and diagnosis Providing a zero-configuration solution, which significantly lowers the

and maintenance costs and can be combined with the automatic upgrade provisioning processes to conveniently distribute customized services

ulti-user access

ility through the USB host interface

col over Ethernet (PPPoE)

Protocol (DHCP) server

ice

standard of the Digital

dialer

ity (WiFi),

idel

operation

and service

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