HP Pavilion ze5200 Notebook PC
HP Pavilion ze4200 Notebook PC
HP Pavilion ze4100 Notebook PC
Compaq Evo Notebook N1050v Series
Compaq Evo Notebook N1010v Series
Compaq Presario 2500 Series Mobile PC
Compaq Presario 2100 Series Mobile PC
Compaq Presario 1100 Series Mobile PC
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel,
Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries. All other product
names mentioned herein may be trademarks of their respective companies.
HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use of this material. The information
in this document is provided “as is” without warranty of any kind, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The
warranties for HP products are set forth in the express limited warranty statements accompanying such
products. Nothing herein should be construed as constituting an additional warranty.
This document contains proprietary information that is protected by copyright. No part of this document
may be photocopied, reproduced, or translated to another language without the prior written consent of
Hewlett-Packard Company.
Service Manual
First Edition January 2003
Reference Number: N1050v/N1010v/2500/2100/1100/ze5200/ze4200/ze4100
Document Part Number: 319733-001
This manual provides reference information for servicing the HP Pavilion ze5200, ze4200, and
ze4100 Notebook PCs (technology code KE), Compaq Evo Notebook 1050v and 1010v Series
(technology code KE), and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs (technology
code KE). It is for use by authorized service personnel while installing, servicing, and repairing these
products.
The manual is designed as a self-paced guide that will train you to install, configure, and repair these
notebooks. The manual is self-contained, so you can follow it even without having equipment
available.
The following table lists other sources of information about the notebook computers and related
products.
Source Address or Number Comments
HP Notebook Web Site
HP Business Support Web
site
HP Partnership Web site http://partner.americas.hp.com Restricted to authorized resellers only.
HP Asia Pacific Channel
Support Centre for DPSP
Partners
HP/MCD Web site http://www.mcd.hp.com HP’s internal Web site for division
America Online Keyword: HP Call (800) 827-6364 for membership
CompuServe GO HP Call (800) 524-3388 for membership
HP Support Assist CD-ROM (800) 457-1762 US and Canada.
(801) 431-1587 Outside US and Canada.
Microsoft Windows manual Information about Windows operating
Microsoft Web site http://www.microsoft.com Information and updates for Windows
•
http://www.hp.com/notebooks
•
(http://www.europe.hp.com/notebo
ok, European mirror)
www.hp.com/go/bizsupport
http://www.hp.com.au Restricted to DPSP Partners only.
information.
within the US.
within the US.
system.
operating systems.
vi Service Manual
Product Information
The following list of HP and Compaq notebook products is current at the time of publication but is
subject to change.
Table 1-1. Notebook Products
1
Notebook
Product *
CPU **
Display
Hard
Drive
CD/DVD
Drives
Pavilion ze5200 Notebook PC
DB395A ABA Pentium 4-D 2.0-GHz 14.1-in XGA 40 GB combination
DB396A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 40 GB combination
DB397A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 60 GB combination
DB399A ABA Pentium 4-D 2.0-GHz 15.0-in XGA 40 GB combination
DC603A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 40 GB combination
Pentium 4-D (2.0-, 2.4-, and 2.8-GHz) Pentium 4-M (1.8- and 2.0-GHz)
Celeron (1.6-, 1.7-, 1.8-, and 2.0-GHz)
Athlon (1.53-, 1.37-, and 1.80-GHz)
Up to 1 GB (1024 MB) SDRAM using
512 MB modules.
At least 512 MB SDRAM preinstalled.
15.0-inch XGA (1024 × 768) or SXGA+
(1400 × 1050) or 14.1-inch XGA
(1024 × 768) active-matrix TFT.
ATI Mobility Radeon graphics accelerator
with 16, 32, or 64 MB UMA graphics
memory, 4x AGP graphics capability.
Windows XP Professional or Home
preinstalled.
On, Standby, Hibernate, Off. On, Standby, Hibernate, Off.
Pentium 4-M (1.7-, 1.8-, and 2.0-GHz)
Celeron (1.6-, 1.7-, and 1.8-GHz)
Up to 1 GB (1024 MB) SDRAM using
512 MB modules.
At least 128 MB SDRAM preinstalled.
15.0-inch XGA (1024 × 768) or SXGA+
(1400 × 1050) or 14.1-inch XGA
(1024 × 768) active-matrix TFT.
ATI Mobility Radeon graphics accelerator
with 16, 32, or 64 MB UMA graphics
memory, 4x AGP graphics capability.
Windows XP Professional or Home
preinstalled.
On, Standby, Hibernate, Off. On, Standby, Hibernate, Off.
Up to 512 MB SDRAM using 256 MB modules.
At least 128 MB SDRAM preinstalled.
15.0-inch XGA (1024 × 768) or SXGA+
(1400 × 1050) or 14.1-inch XGA (1024 × 768)
active-matrix TFT.
ATI Mobility Radeon graphics accelerator with
16, 32, or 64 MB UMA graphics memory,
4x AGP graphics capability.
Windows XP Professional or Home
preinstalled.
Pentium 4-M (1.7-, 1.8-, and 2.0-GHz)
Celeron (1.6-, 1.7-, and 1.8 GHz)
Up to 1 GB (1024 MB) SDRAM using 512 MB
modules.
At least 128 MB SDRAM preinstalled.
15.0-inch XGA (1024 × 768) or SXGA+
(1400 × 1050) or 14.1-inch XGA (1024 × 768)
active-matrix TFT.
ATI Mobility Radeon graphics accelerator with
16, 32, or 64 MB UMA graphics memory,
4x AGP graphics capability.
Windows XP Professional or Home
preinstalled.
Service Manual Product Information 1-13
Compaq Evo Notebook N1010v Compaq Presario 2500
Processor*
Memory
Display
Video
Operating
System
Power States
Compaq Presario 2100 Compaq Presario 1100
Processor*
Memory
Display
Video
Operating
System
Power States
* Intel Desktop Pentium 4-D, Intel Mobile Pentium 4-M, and Intel Celeron Mobile processors.
All models feature HP TopTools, and are ACPI compliant.
Celeron (1.6- and 1.8-GHz) Pentium 4-D (2.0-, 2.4-, and 2.6-GHz)
Up to 512 MB SDRAM using 256 MB
modules.
At least 128 MB SDRAM preinstalled.
15.0-inch XGA (1024 × 768) or SXGA+
(1400 × 1050) or 14.1-inch XGA
(1024 × 768) active-matrix TFT.
ATI Mobility Radeon graphics accelerator
with 16, 32, or 64 MB UMA graphics
memory, 4x AGP graphics capability.
Windows XP Professional or Home
preinstalled.
On, Standby, Hibernate, Off. On, Standby, Hibernate, Off.
Pentium 4-M (1.8-, 1.9-, and 2.0-GHz)
Celeron (1.6-, 1.7-, 1.8-, and 2.0-GHz)
Athlon (1.46-, 1.53-, and 1.67-GHz)
Up to 1 GB (1024 MB) SDRAM using
512 MB modules.
At least 128 MB SDRAM preinstalled.
15.0-inch XGA (1024 × 768) or SXGA+
(1400 × 1050) or 14.1-inch XGA
(1024 × 768) active-matrix TFT.
ATI Mobility Radeon graphics accelerator
with 16, 32, or 64 MB UMA graphics
memory, 4x AGP graphics capability.
Windows XP Professional or Home
preinstalled.
On, Standby, Hibernate, Off. On, Standby, Hibernate, Off.
Up to 512 MB SDRAM using 256 MB modules.
At least 256 MB SDRAM preinstalled.
15.0-inch XGA (1024 × 768) or SXGA+
(1400 × 1050) or 14.1-inch XGA (1024 × 768)
active-matrix TFT.
ATI Mobility Radeon graphics accelerator with
16, 32, or 64 MB UMA graphics memory,
4x AGP graphics capability.
Windows XP Professional or Home
preinstalled.
Celeron (1.6- and 1.8-GHz)
Up to 512 MB SDRAM using 256 MB modules.
At least 128 MB SDRAM preinstalled.
15.0-inch XGA (1024 × 768) or SXGA+
(1400 × 1050) or 14.1-inch XGA (1024 × 768)
active-matrix TFT.
ATI Mobility Radeon graphics accelerator with
16, 32, or 64 MB UMA graphics memory,
4x AGP graphics capability.
Windows XP Professional or Home
preinstalled.
1-14 Product Information Service Manual
Features
The following three illustrations show the notebook’s main external features. For an exploded view of
the notebook, see page 4-2.
Figure 1-1. Front View
1. Notebook open/close latch.
2. One-touch buttons.
3. Keyboard status lights.
4. Power button. Turns the notebook on and off.
5. Touch pad, scroll pad, click buttons, plus on-off
button.
6. Main status lights (left to right): power mode, hard
disk activity, battery.
7. Microphone option (not available).
8. Infrared port.*
9. Wireless on-off button and indicator light.*
10. Battery.
11. CD-ROM, DVD, or other drive.
12. PS/2 keyboard or PS/2 mouse port (supports Y
adapter).
* on certain models
Service Manual Product Information 1-15
Figure 1-2. Back View
13. AC adapter jack.
14. Two universal serial bus (USB) ports.
15. LAN port.*
16. S-video port.*
17. Parallel port (LPT1). Use this port for a
parallel printer or other parallel device.
18. Serial port (COM1). Use this port for a serial
mouse, modem, printer, or other serial
device.
19. External monitor port.
20. Kensington lock slot (security connector).
21. Modem port.*
22. PCMCIA card and CardBus slot and button.
23. IEEE 1394 port.*
24. Audio jacks (left to right): external microphone, audio out
(headphones).
25. Volume controls.*
26. Audio mute button and audio mute light.*
27. Floppy drive.*
* on certain models
1-16 Product Information Service Manual
Figure 1-3. Bottom View
28. Hard disk drive.
29. Battery latch.
30. SDRAM door.
31. Reset button.
32. Port replicator connect.*
33. Mini-PCI door (no user parts inside).
* on certain models
Service Manual Product Information 1-17
Operation
This section gives an overview of the notebook’s operation.
Turning the Notebook On and Off
You can start and stop your notebook using its power button. However, at certain times you might
want to use other methods to start or stop the notebook—depending on power considerations, types of
active connections, and start-up time.
Note
This manual describes the notebook in its original factory configuration, with all settings at their
default values.
Table 1-3. Activating Power Modes
Power mode To enter this mode
On
Power mode status light is on.
Standby mode
Saves significant power.
Turns off the display and other components.
Maintains current session in RAM.
Restarts quickly.
Restores network connections.
Power mode status light blinks.
Hibernation mode
Saves maximum power.
Saves current session to disk, then shuts down.
Restores network connections.
Power mode status light is off.
Shut down (off)
Saves maximum power.
Turns off without saving current session.
At startup, resets everything, starts a new session, and
restores network connections.
Power mode status light is off.
To turn on: Press the power button to restart, or to resume your session from Standby or Hibernation mode.
Press the power button.
Press the power button
–or–
click Start > Turn Off Computer > Stand By
(Windows XP)
–or–
click Start > Shut Down > Standby (Windows 2000)
–or–
allow timeout.
Click Start > Turn Off Computer > Turn Off
(Windows XP)
–or–
click Start > Shut Down > Shut down (Windows 2000)
–or–
press the power button for 4 seconds (only if the Start
menu procedure doesn’t work).
1-18 Product Information Service Manual
Checking the Status of the Notebook
The main status lights on the front of the notebook report power status, battery status, and hard disk
activity.
Table 1-4. Main Status Lights (front of notebook)
Meaning
Power status
On: notebook is on (even if the display is off).
Blinking: notebook is in Standby mode.
Off: notebook is off or in Hibernation mode.
Hard disk drive activity
On: notebook is accessing the hard disk drive.
Battery status
Green: The AC adapter is connected and the battery is fully charged.
Amber: The AC adapter is connected and the battery is charging.
Blinking: The AC adapter is connected and the battery is missing or has a fault.
Off: The AC adapter is not connected.
The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks.
Table 1-5. Keyboard Status Lights
Meaning
Caps Lock
Caps Lock is active.
Num Lock
Num Lock is active. (The Keypad Lock must also be on to use the embedded
keypad.)
Keypad Lock
The embedded keypad is active (Fn+F8). Num Lock must also be on for the
numeric keys; otherwise, cursor control is active (as marked on an external
keyboard).
Service Manual Product Information 1-19
Using Fn Hot Keys
The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for
various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then
release both keys.
Table 1-6. Fn Hot Keys
Hot Key Effect
Fn+F1 Decreases the display brightness.
Fn+F2 Increases the display brightness.
Fn+F5 Toggles among the built-in display, an external display, and simultaneous display on
both.
Fn+F8 Toggles the built-in keypad on and off. Does not affect an external keyboard. If Num
Lock is on, then the numeric functions are active; otherwise, cursor control is active
(as marked on an external keyboard).
Fn+F12 Enters Hibernation mode.
Fn+NumLock Toggles Scroll Lock on and off.
Fn+Page Up Increases the audio volume and cancels the mute setting.
Fn+Page Down Decreases the audio volume.
Fn+Backspace Audio mute.
1-20 Product Information Service Manual
Resetting the Notebook
Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook
off. If this happens, try the following in the order listed. Press the power button to restart.
• If possible, shut down Windows:
Windows XP: press CTRL+ALT+DEL, and then click Shut Down, Restart.
Windows 2000: press CTRL+ALT+DEL, click Shut Down, and press the power button to restart.
• Press and hold the power button for about four seconds until the display shuts down, and then
press the power button again to restart.
• Use a ball-point pen or a straightened paper clip to press the reset button on the bottom of the
notebook.
Figure 1-4. Resetting the Notebook
Note
To boot from a CD, insert a bootable CD (such as the Recovery CDs) into the CD/DVD drive,
then restart. Press Esc when the HP logo appears, then select the CD/DVD drive as the
temporary boot device.
Service Manual Product Information 1-21
Specifications
The following tables list the specifications for the notebook and its accessories. These are subject to
change: for the latest versions, see the HP Notebook Web site (www.hp.com/notebooks).
Table 1-7. Specifications
Physical Attributes
Processor and
Bus Architecture
Size (14-inch display): 328 × 272 × 33 mm (12.9 × 10.7 × 1.3 in).
Size (15-inch display): 328 × 272 × 35 mm (12.9 × 10.7 × 1.4 in).
Weight: 2.9 kg (6.5 lb) minimum, depending on configuration.
HP Pavilion ze5200:
2.00-, 2.40-, 2.53-, 2.66-, or 2.80-GHz Intel Desktop Pentium 4 processor-D with Intel
Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
processor with 400-MHz processor system bus.
HP Pavilion ze4200:
1.8-, 1.9-, 2.0-, or 2.2-GHz Intel Mobile Pentium 4 processor-M with Intel Speed Step
technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with
400-MHz processor system bus.
or
1.6-, 1.7-, 1.8-, or 2.0-GHz Intel Mobile Celeron processor with 256-KB L2 cache and
1.45-V core low-power processor with 133-MHz processor system bus.
or
1.46-, 1.53-, 1.67-, or 1.80-GHz Athlon processor with 256-KB L2 cache and 1.45-V
core low-power processor with 133-MHz processor system bus.
HP Pavilion ze4100:
1.7-, 1.8-, or 2.0-GHz Intel Mobile Pentium 4 processor-M with Intel Speed Step
technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with
400-MHz processor system bus.
or
1.6-, 1.7-, or 1.8-GHz Intel Mobile Celeron processor with 256-KB L2 cache and
1.45-V core low-power processor with 133-MHz processor system bus.
Compaq Evo Notebook N1050:
1.8-GHz Intel Mobile Pentium 4 processor-M with Intel Speed Step technology,
512-KBL2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz
processor system bus.
or
1.6-GHz Intel Mobile Celeron processor with 256-KB L2 cache and 1.45-V core
low-power processor with 133-MHz processor system bus.
Compaq Presario 2500:
2.00-, 2.40-, 2.53-, 2.60-, 2.66-, or 2.80-GHz Intel Desktop Pentium 4 processor-D
with Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
processor with 400-MHz processor system bus.
1-22 Product Information Service Manual
Processor and
Bus Architecture
(continued)
Video
Power
Mass Storage
RAM
Audio System
Keyboard and
Pointing Device
LAN
(certain models)
Compaq Presario 2100:
1.8-, 1.9-, 2.0-, or 2.2-GHz Intel Mobile Pentium 4 processor-M with Intel Speed Step
technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with
400-MHz processor system bus.
or
1.6-, 1.7-, 1.8-, or 2.0-GHz Intel Mobile Celeron processor with 256-KB L2 cache and
1.45-V core low-power processor with 133-MHz processor system bus.
or
1.46-, 1.53-, 1.67-, or 1.80-GHz Athlon processor with 256-KB L2 cache and 1.45-V
core low-power processor with 133-MHz processor system bus.
Compaq Evo Notebook N1010v and Presario 1010:
1.6- or 1.8-GHz Intel Mobile Celeron processor with 256-KB L2 cache and 1.45-V
core low-power processor with 133-MHz processor system bus.
14.1-inch XGA (1024 × 768), or 15.0-inch XGA (1024 × 768) or SXGA+
(1400 × 1050) active-matrix (TFT) LCD display.
Hardware 3D acceleration, hardware DVD acceleration.
External monitors up to 1600 × 1200 resolution, 16M colors, and at least 85 Hz
refresh rate (only 60 Hz at 1400 × 1050). Refresh rate and clarity may vary
depending on monitor, resolution, and color depth.
ATI Mobility Radeon graphics accelerator with 16- or 32-MB DDR graphics memory,
4x AGP graphics capability.
Dual display capability (depends on operating system support).
Rechargeable lithium-ion (14.8 Vdc) or nickel-metal-hydride (9.6 Vdc) battery with
LED charge-level gauge.
Battery life: up to 3 (LiIon) or 2 hours (NiMH) hours typical (varies with model, usage,
and power settings).
Fast battery recharge: 2 hours when system is off, 3 hours when system is on.
Low-battery warning.
Suspend/resume capability.
Universal AC adapter: 100–240 Vac (50/60 Hz) input, 19 Vdc output, 75 W.
20- to 40-GB removable hard drive with Ultra-DMA 100 interface.
1.44-MB floppy drive (certain models).
24x CD-ROM, or 8x DVD, or CD-RW, or CD-RW/DVD drive (or higher).
At least 128 MB SDRAM preinstalled.
HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v,
Compaq Presario 2500, and Compaq Presario 2100
Two slots for PC2100 DDR-266 SDRAM modules.
Up to 1 GB (1024 MB) SDRAM using 512 MB modules.
Compaq Evo N1010v and Presario 1100
Two slots for PC2100 DDR-266 SDRAM modules.
Up to 512 MB SDRAM using 256 MB modules.
Stereo sound via two built-in speakers.
3D-enhanced audio.
Volume and mute buttons (certain models).
Headphone-out and microphone-in.
87/88-key touch-type QWERTY keyboard with 101/102 key emulation.
Embedded numeric keypad.
12 function (Fn) keys.
5 user-programmable One-Touch buttons.
Touch pad with integrated scroll pad, on-off button and indicator.
Left and right click buttons.
Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support.
Supports wake-on-LAN, fast IP, DMI, dRMON.
MBA (Managed Boot Agent) support for PXE/BINL, NCP/IPX, DHCP.
Service Manual Product Information 1-23
Modem
(certain models)
Wireless LAN
(certain models)
Input/Output
Expandability
Security Features
Environmental Limits
Major ICs
Software-based modem.
Data speed: 56 Kbps (V.92) maximum.
Fax speed: 14.4 Kbps, Class 1 and 2.
Modulation: V.21, V.22, V.22bis, V.23, V.32, V.32bis, V.34, V.90, V.92, X2, Bell 103,
Bell 212A.
Synchronous transfer: V.80.
Compression: V.42bis, MNP5.
Error correction: V.42, MNP2-4.
Fax: Group 3 fax, Class 1. V.17, V.27ter, V.29, V.21.
Radio: IEEE 802.11b, WECA Wi-Fi compliant, direct-sequence spread-spectrum.
Operating frequency: 2.5-GHz ISM band, exact frequencies and channels depend on
country.
Raw data rate: 1, 2, 5.5, or 11 Mbps.
Transmitter output: 15 dBm typical (approx. 30 mW), 16 dBm max (approx. 40 mW).
Receiver sensitivity: –84 dBm typical.
Range: up to 100 m (300 ft) or more, depending on environment and conditions.
On-off button and indicator.
Mini-PCI interface.
9-pin, 115,200-bps serial.
25-pin bi-directional ECP/EPP parallel.
15-pin VGA video-out with DDC support.
S-video TV out (certain models).
PS/2 keyboard/mouse.
4-Mbps IrDA-compliant infrared port (certain models).
IEEE-1394 (certain models).
Universal serial bus (USB 1.1), two ports.
One or two 16-/32-bit PC Card slots, Type II or III, CardBus enabled.
Optional port replicator (certain models).
User and administrator passwords.
System password.
PC identification displayed at boot.
WMI-accessible electronic serial number.
Kensington MicroSaver lock slot.
Operating temperature: 5 to 35° C (41 to 95° F).
Operating humidity: 20 to 90 percent RH (5 to 35° C).
Operating altitude: up to 3000 m (10,000 ft) at 25° C (77° F).
Storage temperature: –20 to 50° C (–4 to 122° F).
CPU: Intel Mobile Pentium 4 processor-M.
Core logic: ALI 1671/1535+ chipset.
Display controller: ATI Mobility Radeon M6-C/P.
Audio/Modem controller: Conexant Smart AMC CX20468-21.
CardBus controller: TI PC1520.
Keyboard/embedded controller: National PC87570.
Super I/O: integrated in core logic.
IEEE 1394: TI TSB43AB22.
LAN: National NS83815.
802.11b wireless LAN: Ambit with Intersil Prism 2.5 chipset.
or
CPU: Intel Mobile Celeron processor.
Core logic: VIA Twister-T + VT8231 chipset.
Display controller: S3 Savage Pro integrated in core logic.
Audio/Modem controller: Conexant Smart AMC CX20468-21.
CardBus controller: O2Micro 6912.
Keyboard/embedded controller: National PC87570.
Super I/O: integrated in core logic.
LAN: VIA Phy, MAC integrated in core logic.
802.11b wireless LAN: Ambit with Intersil Prism 2.5 chipset.
1-24 Product Information Service Manual
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