HP Web Jetadmin User Manual

HP Web Jetadmin 10.3

User Guide

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Publication Date: 7/2014

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Table of contents

1 Install and Set Up HP Web Jetadmin ................................................................................................................ 1

System Requirements ........................................................................................................................................... 1

Operating Systems .............................................................................................................................. 2

HP Web Jetadmin Server Application ............................................................................... 2

HP Web Jetadmin Client Application ................................................................................. 3

Virtual Machine (Optional Platform) ................................................................................................... 3

Server Hardware .................................................................................................................................. 4

Client Hardware ................................................................................................................................... 4

Database .............................................................................................................................................. 5

Network ............................................................................................................................................... 5

Installations and Upgrades ................................................................................................................. 5

Client Application ................................................................................................................................ 5

Shared Print Queues ............................................................................................................................ 5

Supported Devices .............................................................................................................................. 6

Host Access .......................................................................................................................................... 6

Client/Server Security ......................................................................................................................... 6

Install HP Web Jetadmin ........................................................................................................................................ 6

Install HP Web Jetadmin from the Command Line ............................................................................. 7

Install HP Web Jetadmin in Blocking Mode ......................................................................................... 9

Post-installation Tasks ....................................................................................................................................... 10

Recommended Initial Configuration Steps ....................................................................................... 10

Configure the HP Web Jetadmin Service to Restart Automatically ................................................. 11

Ports ..................................................................................................................................................................... 11

Implement SSL ..................................................................................................................................................... 13

Enable Secure Sockets Layer (SSL) ................................................................................................... 14

Important Points to Remember When Implementing SSL ............................................................... 14

Configure HTTPS (Server Certificates or SSL) ................................................................................... 15

Use a Separate Instance of Microsoft SQL Server ............................................................................................... 15

Deploy the Smart Client ....................................................................................................................................... 15

Start a Smart Client Session ............................................................................................................. 16

Configure HP Web Jetadmin to Bind to a Specific NIC ...................................................................... 17

HP Web Jetadmin Client Connection .............................................................................. 17

HP Web Jetadmin Alerts and SNMP Traps Registration ................................................. 18

HP Web Jetadmin Web Service ....................................................................................... 19

Configure the Event Notification Port .............................................................................................. 20

Configure the Firewall Software ....................................................................................................... 20

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Restart the HP Web Jetadmin Service Manually ................................................................................................. 21

Back Up and Restore HP Web Jetadmin .............................................................................................................. 21

Upgrade HP Web Jetadmin .................................................................................................................................. 21

Uninstall HP Web Jetadmin ................................................................................................................................. 22

Uninstall HP Web Jetadmin from the Command Line ...................................................................... 22

Manage Licenses .................................................................................................................................................. 22

2 Introduction to HP Web Jetadmin .................................................................................................................. 23

Product Support .................................................................................................................................................. 23

Print the HP Web Jetadmin Guides ................................................................................................... 23

Online Help ........................................................................................................................................ 23

Feedback about HP Web Jetadmin ................................................................................................... 24

Technical Support ............................................................................................................................. 24

Getting Around in HP Web Jetadmin ................................................................................................................... 24

Application Views in HP Web Jetadmin ............................................................................................. 24

Top Menu Bar Features ..................................................................................................................... 24

Preferences ..................................................................................................................... 26

Device Filters ................................................................................................................... 26

Device Identification ....................................................................................................... 26

Application Logging ........................................................................................................ 26

Status Bar Features ........................................................................................................................... 27

Page Layout in HP Web Jetadmin ..................................................................................................... 27

Left Navigation Pane ...................................................................................................... 28

Task Modules .................................................................................................................. 28

Docking Task Modules and Maps .................................................................................... 28

Workspace ....................................................................................................................... 29

Wizards .............................................................................................................................................. 29

Need Info Wizard ............................................................................................................. 29

Other Features .................................................................................................................................. 29

The HP Web Jetadmin Server .............................................................................................................................. 30

HP Web Jetadmin and Distributed Environments ............................................................................ 31

How the HP Web Jetadmin Service Works ...................................................................... 31

Overview of Directories and Files ..................................................................................................... 32

Microsoft SQL Database Overview .................................................................................................... 33

Low-privilege Service Account .......................................................................................................... 34

HTTP Service ...................................................................................................................................... 35

Localization ....................................................................................................................................... 36

HP Web Jetadmin Network Traffic and Behavior ............................................................................. 36

The HP Web Jetadmin Client ................................................................................................................................ 37

ClickOnce Software Installation and Launch .................................................................................... 37

Notification that Microsoft .NET Framework Is Required .............................................. 38

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HP Web Jetadmin Client's Sleep State .............................................................................................. 38

Shared Configuration Options for all Views ........................................................................................................ 38

General Shared Configuration Options ............................................................................................. 38

Configure the Database Settings ................................................................................... 38

Configure the Data Collection Option ............................................................................. 39

Shared Configuration Options for Network ...................................................................................... 39

Configure the SNMP Settings ......................................................................................... 39

Configure the HTTP Settings .......................................................................................... 40

Configure the HTTPS Settings ........................................................................................ 40

Configure the DNS Settings ............................................................................................ 40

Shared Configuration Options for Email ........................................................................................... 40

Configure the SMTP Settings .......................................................................................... 41

Manage the Shared Email Addresses ............................................................................. 41

Shared Configuration Options for Discovery .................................................................................... 41

Configure Large Subnets for IP Range Discoveries ........................................................ 41

Manage the IP Ranges for Discoveries ........................................................................... 42

Manage the Address Lists for Specified Address Discoveries ....................................... 42

Shared Configuration Options for Server Maintenance ................................................................... 43

Configure the Schedule for Server Maintenance ........................................................... 43

Configure the Retention Period for the Discovery History ............................................ 43

Configure the Retention Period for the Configuration History ...................................... 44

Configure the Retention Period for the Alerts History ................................................... 44

Manage the Report Data ................................................................................................. 44

Shared Configuration Options for Credentials ................................................................................. 45

All About Credentials ...................................................................................................... 45

Credentials Store .......................................................................................... 45

Credentials Delegation ................................................................................. 46

Credentials Needed ...................................................................................... 46

What happened to the HP Jetdirect Device Password? ............................... 47

Restricting Configuration by Device Group .................................................. 47

Clear the Credentials ...................................................................................................... 48

Manage the Global SNMPv1 Get Community Names ..................................................... 48

Manage the Global SNMPv1 Set Community Names ..................................................... 49

Manage the Global SNMPv3 Credentials ........................................................................ 49

Manage the Global EWS Passwords ............................................................................... 50

Manage the Global File System Passwords .................................................................... 50

Manage the Domain Credentials .................................................................................... 50

Application Management Configuration Options ............................................................................................... 50

Configure the Settings for the Application Log ................................................................................ 51

Restore the Default Roles ................................................................................................................. 51

Device Management Configuration Options ....................................................................................................... 51

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Device Polling Configuration Options ............................................................................................... 52

Configure the Background Polling Options .................................................................... 52

Configure the Polling Options for Device Lists ............................................................... 53

Configure the Polling Options for Device Tabs .............................................................. 54

Configure the Polling Options for Device Alerts and Supplies Alerts ............................ 54

Configure the Polling Options for Supplies .................................................................... 55

Devices Configuration Options ......................................................................................................... 55

Manage Hidden Devices .................................................................................................. 55

Manage Blocked Devices ................................................................................................ 56

Device Discovery Configuration Options .......................................................................................... 56

Configure the General Settings for Device Discoveries ................................................. 56

Device Filters Configuration Options ................................................................................................ 57

Configure the Number of Days that Devices are Considered New ................................. 57

Device Tabs Configuration Options .................................................................................................. 57

Configure the General Options for Device Tabs ............................................................. 57

Configuration Options for Fleet Configurations ............................................................................... 58

Configure the Retry Settings for Device Configuration Schedules ................................ 58

Restore the Default Configuration Templates ............................................................... 58

Manage the User-defined Device Configuration Settings ............................................. 59

Manage the PJL Repository ............................................................................................ 61

Manage the Certificate Repository ................................................................................. 61

Manage the OXPd Device Function Repository .............................................................. 62

Manage the OXPd Accessory Record Repository ........................................................... 62

Manage the OXPd Authentication Agent Repository ..................................................... 62

Manage the OXPd Authorization Proxy Configuration Repository ................................ 64

Alerts Configuration Options ............................................................................................................ 65

Attach the Supplies Report to the Email Notifications for Supply Alerts ...................... 65

Manage the Custom Email Templates ............................................................................ 66

Manage the Templates for Alert Subscriptions ............................................................. 66

Configure the Settings for the Alerts Log ...................................................................... 66

Configure the Format for SNMP Traps ........................................................................... 67

Firmware Configuration Options ...................................................................................................... 67

Configure the Settings for Firmware Upgrades ............................................................. 68

Reports Configuration Options ......................................................................................................... 68

Manage the General Settings for Reports ...................................................................... 68

Configure the Data Collection Times for Reports .......................................................... 68

Supplies Configuration Options ........................................................................................................ 69

Configure the Threshold for Low Supplies ..................................................................... 69

Configure the Shop for Supplies Link in Reports ........................................................... 69

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3 Device Management ..................................................................................................................................... 70

All About Device Management ............................................................................................................................ 70

Device Management Task Modules .................................................................................................. 70

Device Management Options ............................................................................................................ 72

Device Tabs on Device List Pages ..................................................................................................... 72

Showing and Hiding Device Tabs .................................................................................... 72

Status Tab ....................................................................................................................... 73

Parts of the Status Tab Page ....................................................................... 73

Related Application Options for the Status Tab .......................................... 74

Config Tab ....................................................................................................................... 74

Parts of the Config Tab Page ........................................................................ 75

Configuring My Settings ............................................................................... 75

Alerts Tab ........................................................................................................................ 76

Parts of the Alerts Tab Page ........................................................................ 76

Groups Tab ...................................................................................................................... 77

Parts of the Groups Tab Page ...................................................................... 77

Reports Tab ..................................................................................................................... 77

Parts of the Reports Tab Page ..................................................................... 78

Supplies Tab .................................................................................................................... 78

Parts of the Supplies Tab Page .................................................................... 78

Shop for Supplies ......................................................................................... 79

Storage Tab ..................................................................................................................... 79

Parts of the Storage Tab Page ..................................................................... 79

Device File System Password ....................................................................... 81

Applications Tab ............................................................................................................. 81

Solutions Tab .................................................................................................................. 82

Editing Solutions .......................................................................................... 82

Install Managers ........................................................................................... 83

Capabilities Tab ............................................................................................................... 83

Troubleshoot Tab ........................................................................................................... 84

Parts of the Troubleshoot Tab Page ............................................................ 84

Firmware Tab .................................................................................................................. 84

Parts of the Firmware Tab Page .................................................................. 85

Copy Template Wizard ...................................................................................................................... 85

Export and Import Device Configuration Templates ........................................................................ 86

Reset Device Wizard .......................................................................................................................... 87

Edit Schedule Wizard ......................................................................................................................... 87

Mapping ............................................................................................................................................. 87

All About Maps ................................................................................................................ 88

Devices and Groups ...................................................................................... 88

Hidden Devices and Mapping ....................................................................... 89

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Activating the Maps Feature ........................................................................................... 89

Adding a Map Graphic to a Device Group ........................................................................ 89

Changing a Graphic Image for a Map .............................................................................. 89

Placing Devices and Subgroups on a Map ...................................................................... 89

Placing URLs on a Map .................................................................................................... 90

Viewing Device or Group Status ..................................................................................... 90

Sizing a Map .................................................................................................................... 91

Removing Items from a Map ........................................................................................... 91

Removing a Map from a Group ....................................................................................... 91

Device Lists .......................................................................................................................................................... 91

All About Device Lists ........................................................................................................................ 92

Pre-Defined Device Lists ................................................................................................ 92

Columns for Device Lists ................................................................................................ 93

Complex Data in Device Lists ....................................................................... 93

Columns Dependent on HP Web Jetadmin Data .......................................... 93

Columns Dependent on HP Jetdirect Data ................................................... 94

Statuses on Device Lists in HP Web Jetadmin ............................................. 95

Manipulating Columns in Device Lists .......................................................... 95

Steps for Adding or Removing Columns for Device Lists ............................ 96

Customizing Layouts for Device Lists ............................................................................ 96

Filters and Device Lists ................................................................................................... 97

Built-in Filters ............................................................................................... 97

Filter Manager and Editor ............................................................................. 98

Filtering On Special Column Types ............................................................ 100

Search Device Lists ....................................................................................................... 101

Exporting Device Data .................................................................................................. 102

Task Modules for Device Lists ........................................................................................................ 104

Device Lists - Current Tasks and Common Tasks Task Modules ................................. 104

Device Lists - Summary Task Module .......................................................................... 105

Related Application Options for Device Lists ................................................................................. 105

Printing Device Lists ........................................................................................................................ 105

Deleting Devices from Device Lists ................................................................................................ 106

Refreshing Devices .......................................................................................................................... 106

Find More Devices ........................................................................................................................... 107

Add Credentials for Devices ............................................................................................................ 107

Resolve Communication Errors for Devices That Have a New IP Address ..................................... 107

Groups ................................................................................................................................................................ 109

All About Groups ............................................................................................................................. 110

Group Representation .................................................................................................. 111

Manual versus Automatic Groups ................................................................................ 111

Group Policies ............................................................................................................... 112

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Example for Group Policies ........................................................................ 112

Change the Order in which HP Web Jetadmin Applies Policies ................. 112

Security Restriction Settings for Groups ...................................................................... 113

Task Modules for Groups ................................................................................................................ 113

Groups - Current Tasks and Common Tasks Task Modules ......................................... 114

Groups - Summary Task Module .................................................................................. 114

Groups - Management Task Module ............................................................................ 114

Create a New Device Group ............................................................................................................. 114

Building a Compound Filter (Groups) ........................................................................... 115

Steps for Creating a Device Group ................................................................................ 115

Moving a Device Group .................................................................................................................... 117

Add Devices to a Group ................................................................................................................... 117

Remove Devices from a Manual Group ........................................................................................... 118

Edit a Device Group ......................................................................................................................... 118

Delete a Device Group ..................................................................................................................... 120

Edit Device Group Policies ............................................................................................................... 121

Import Device Groups ..................................................................................................................... 121

Export Device Groups ...................................................................................................................... 121

Rename a Device Group .................................................................................................................. 122

View a Device Group ........................................................................................................................ 122

Search for Groups ........................................................................................................................... 122

Discovery ........................................................................................................................................................... 123

All About Device Discovery ............................................................................................................. 123

Discovering Devices with HP Web Jetadmin through Firewalls ................................... 124

Discovery Types and Methods ...................................................................................... 125

How HP Web Jetadmin Discovers Network Devices .................................. 126

How HP Web Jetadmin Discovers PC-Connected Devices ......................... 126

Quick Device Discovery .............................................................................. 128

SLP Multicast Discovery ............................................................................. 129

IP Broadcast Discovery ............................................................................... 130

IP Range Discovery ..................................................................................... 131

Specified Device Address Discovery .......................................................... 136

Active Directory Discovery ......................................................................... 138

Passive SLP Discovery ................................................................................ 140

Domain Discovery ....................................................................................... 140

WS-Discovery ............................................................................................. 141

Managing Third-Party Printers in HP Web Jetadmin ................................................... 141

Support ....................................................................................................... 142

Functionality Definitions ............................................................................ 144

Troubleshooting ......................................................................................... 145

Task Modules for Discovery ............................................................................................................ 146

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Discovery - Current Tasks and Common Tasks Task Modules .................................... 146

Discovery - Summary Task Module .............................................................................. 146

Discovery - Active Discoveries Task Module ................................................................ 146

Discovery - Scheduled Discoveries Task Module ......................................................... 147

Discovery - Templates Task Module ............................................................................ 147

Discovery - Quick Monitor Task Module ....................................................................... 147

Related Application Options for Discovery ..................................................................................... 148

SNMPv3 Enabled Devices ............................................................................................. 148

Network ........................................................................................................................ 148

Discover Devices (the Device Discovery Wizard) ............................................................................ 149

Discover Devices ........................................................................................................... 149

Steps to Discover Devices ............................................................................................ 150

Other Ways to Discover Devices ................................................................................... 151

Schedule a Discovery ...................................................................................................................... 151

Example for Scheduling Discoveries ............................................................................ 152

Steps to Schedule a Discovery ..................................................................................... 152

Other Ways to Schedule a Discovery ............................................................................ 153

Discovery History ............................................................................................................................ 153

Steps for Discovery History .......................................................................................... 154

Other Ways to View Discovery History ......................................................................... 154

Discovery Templates ...................................................................................................................... 154

Create a Discovery Template ....................................................................................... 154

Steps for Creating a Discovery Template .................................................. 155

Other Ways to Create a Discovery Template ............................................. 155

Apply (or Run) a Discovery Template ........................................................................... 155

Steps for Running a Discovery Template .................................................. 155

Other Ways to Run a Discovery Template ................................................. 156

Edit a Discovery Template ............................................................................................ 156

Steps for Editing a Discovery Template ..................................................... 156

Other Ways to Edit a Discovery Template ................................................. 156

Copy a Discovery Template .......................................................................................... 156

Delete a Discovery Template ....................................................................................... 157

Steps for Deleting a Discovery Template .................................................. 157

Other Ways to Delete a Discovery Template ............................................. 157

View a Discovery Template .......................................................................................... 157

Steps for Viewing a Discovery Template ................................................... 157

Other Ways to View a Discovery Template ................................................ 158

Configuration ..................................................................................................................................................... 158

All About Device Configuration ....................................................................................................... 158

Complex Data in the Confirm, Results, and Configuration History Pages ................... 159

Credentials Required for Device Configuration ............................................................ 159

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Sensitive Device Information ....................................................................................... 159

Importing a Configuration from a File .......................................................................... 159

Task Modules for Configuration ..................................................................................................... 161

Configuration - Common Tasks Task Module .............................................................. 161

Configuration - Recent Configurations Task Module ................................................... 162

Configuration - Active Configurations Task Module .................................................... 162

Configuration - Scheduled Configurations Task Module ............................................. 162

Configuration - Templates Task Module ...................................................................... 162

Related Application Options for Configuration Management ........................................................ 163

Configure Devices ........................................................................................................................... 163

Steps to Configure Devices ........................................................................................... 163

Other Ways to Configure Devices ................................................................................. 165

View Configuration History ............................................................................................................. 165

Steps to View Configuration History ............................................................................ 165

Other Ways to View Configuration History .................................................................. 166

Schedule a Device Configuration .................................................................................................... 166

Steps for Scheduling a Device Configuration ............................................................... 167

Other Ways to Schedule a Device Configuration .......................................................... 168

Configuration Templates ................................................................................................................ 168

Volatile Configuration and HP Web Jetadmin Configuration Templates .................... 169

Adding Configuration Templates to a Group Policy ..................................................... 170

Captured Configurable Options and Configuration Templates ................................... 170

Create a Configuration Template ................................................................................................... 171

Steps to Create a Configuration Template ................................................................... 171

Other Ways to Create a Configuration Template ......................................................... 172

Edit a Configuration Template ........................................................................................................ 172

Steps to Edit a Configuration Template ....................................................................... 172

Other Ways to Edit a Configuration Template ............................................................. 172

Delete a Configuration Template ................................................................................................... 173

Steps to Delete a Configuration Template ................................................................... 173

Other Ways to Delete a Configuration Template ......................................................... 173

Copy a Configuration Template ...................................................................................................... 173

View a Configuration Template to Devices .................................................................................... 173

Steps to View a Configuration Template ..................................................................... 174

Other Ways to View a Configuration Template to Devices .......................................... 174

Apply a Configuration Template to Devices ................................................................................... 174

Steps to Apply a Configuration Template to Devices .................................................. 175

Other Ways to Apply a Configuration Template to Devices ......................................... 176

Alerts .................................................................................................................................................................. 176

All About Alerts ............................................................................................................................... 176

Alerts and HP Web Jetadmin ........................................................................................ 177

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What You Can Do With Alerts ........................................................................................ 177

Types of Alerts .............................................................................................................. 177

Examples of Alerts ........................................................................................................ 178

Alerts Traps Listener Port ............................................................................................................... 178

Task Modules for Alerts .................................................................................................................. 178

Alerts - Current Tasks and Alerts - Common Tasks Task Modules .............................. 178

Alerts - Active Tasks Task Module ............................................................................... 179

Alerts - Recent Alerts Task Module .............................................................................. 179

Alerts - Alert Subscriptions Task Module ..................................................................... 179

Alerts - Subscription Templates Task Module ............................................................. 179

Related Application Options for Alerts ........................................................................................... 179

Managing Device Alerts ................................................................................................................... 180

Create Alert Subscriptions .............................................................................................................. 180

Edit Alert Subscriptions .................................................................................................................. 182

Copy an Alert Subscription Template ............................................................................................. 183

Alert History .................................................................................................................................... 184

Steps for Viewing Alert History .................................................................................... 184

Other Ways to View Alert History ................................................................................. 184

Alert Subscription Templates ......................................................................................................... 184

Steps for Viewing Alert Subscription Templates ......................................................... 185

Other Ways to View an Alert Subscription Template ................................................... 185

Create Alert Subscription Templates .............................................................................................. 185

Apply an Alert Subscription Template ............................................................................................ 187

Alert Templates in Group Policies ................................................................................ 187

Steps for Applying an Alert Subscription Template ..................................................... 187

Other Ways to Apply an Alert Subscription Template ................................................. 188

Edit Alert Subscription Templates .................................................................................................. 188

Delete an Alert Subscription Template .......................................................................................... 190

Steps for Deleting an Alert Subscription Template ..................................................... 190

Other Ways to Delete an Alert Subscription Template ................................................ 191

All Subscriptions ............................................................................................................................. 191

Steps for Viewing Alert Subscriptions .......................................................................... 191

Other Ways to View Alert Subscriptions ...................................................................... 192

Firmware ............................................................................................................................................................ 192

All About Firmware ......................................................................................................................... 192

Qualifying Firmware ..................................................................................................... 192

Firmware Repository and Qualifying Firmware ......................................... 193

Qualify Feature ........................................................................................... 193

Finding Images ........................................................................................... 193

Task Modules for Firmware ............................................................................................................ 193

Firmware - Current Tasks and Common Tasks Task Modules ..................................... 193

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Firmware - Active Tasks Task Module .......................................................................... 194

Firmware - Scheduled Tasks Task Module ................................................................... 194

Firmware - Device Summary Task Module ................................................................... 194

Related Application Options for Firmware ..................................................................................... 194

Upgrade Firmware .......................................................................................................................... 194

Upgrading Firmware for HP Jetdirect Devices versus Printer Devices ........................ 194

Steps for Upgrading Firmware ..................................................................................... 195

Firmware Repository ....................................................................................................................... 196

View the Firmware Repository ..................................................................................... 196

Steps for Viewing the Firmware Repository .............................................. 197

Other Ways to View the Firmware Repository ........................................... 197

Get Images .................................................................................................................... 197

Steps for Getting Firmware Images ........................................................... 197

Other Ways to Get Firmware Images ......................................................... 197

Import Images ............................................................................................................... 197

Steps for Importing Firmware Images ....................................................... 197

Edit Properties for Firmware Images ........................................................................... 198

Steps for Editing a Firmware Images Properties ....................................... 198

Delete Images ............................................................................................................... 198

Steps for Deleting Firmware Images ......................................................... 198

Edit Scheduled Upgrades .............................................................................................. 198

Steps for Editing a Scheduled Firmware Upgrade Task ............................ 198

Delete Scheduled Upgrades ......................................................................................... 198

Steps for Deleting Scheduled Firmware Upgrades ................................... 198

Reports .............................................................................................................................................................. 198

All About Reports ............................................................................................................................ 199

Types of Data Collection and Available Reports .......................................................... 199

Examples of Reports .................................................................................................... 201

Task Modules for Reports ............................................................................................................... 202

Reports - Current Tasks and Report Management - Common Tasks Task Modules . . 202

Reports - Report Templates Task Module ................................................................... 203

Reports - Archived Reports Task Module ..................................................................... 203

Reports - Data Collection - Management Task Module ............................................... 203

Reports - Data Collection - Templates Task Module ................................................... 204

Reports - Scheduled Reports Task Module .................................................................. 204

Reports - Report Generation Task Module .................................................................. 204

Related Application Options for Reports ........................................................................................ 204

Available Reports ............................................................................................................................ 204

Accessory Inventory ..................................................................................................... 205

Device Inventory ........................................................................................................... 205

Device Utilization .......................................................................................................... 206

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Device Utilization by User ............................................................................................. 206

Event Log History ......................................................................................................... 207

Hourly Peak Usage ........................................................................................................ 207

Supply Ordering ............................................................................................................ 207

Supply Replacement Forecast ...................................................................................... 208

Supply Usage ................................................................................................................ 208

Getting Started with Reports .......................................................................................................... 209

Data Collection ................................................................................................................................ 209

Data Collection Cycle .................................................................................................... 210

Initial Data Collection ................................................................................................... 210

Device Utilization by User and Data Collections .......................................................... 210

Reports and Alerts Traps Listener Port ..................................................... 210

Device and Printer Driver Support for Device Utilization by User ............. 210

Using Group Policies to Set Data Collection ................................................................. 211

Data Collection - Common Tasks Task Module ............................................................ 211

Add Devices to Data Collection ..................................................................................... 211

Data Collection Custom Collection Time .................................................... 211

Steps for Adding Devices to Data Collection ............................................. 212

Other Ways to Add Devices to Data Collection .......................................... 213

Remove Devices from Data Collection ......................................................................... 213

Steps for Removing Devices from Data Collection .................................... 213

Other Ways to Remove Devices from Data Collection .............................. 213

Create a Data Collection Template ............................................................................... 213

Steps for Creating a Data Collection Template ......................................... 214

Other Ways to Create a Data Collection Template .................................... 214

Apply a Data Collection Template ................................................................................ 214

Steps for Applying a Data Collection Template ......................................... 214

Other Ways to Apply a Data Collection Template ..................................... 215

Edit a Data Collection Template ................................................................................... 215

Steps for Editing a Data Collection Template ............................................ 215

Other Ways to Edit a Data Collection Template ........................................ 216

Delete a Data Collection Template ............................................................................... 216

Steps for Deleting a Data Collection Template ......................................... 216

Other Ways to Delete a Data Collection Template .................................... 216

Copy a Data Collection Template ................................................................................. 216

Data Collection Templates ........................................................................................... 216

Steps for Accessing and Working with Data Collection Templates .......... 217

Other Ways to Access a Data Collection Template .................................... 217

Data Collection Summaries .......................................................................................... 217

Steps for Data Collection Summaries ........................................................ 218

Other Ways for Data Collection Summaries .............................................. 218

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Data Collection Statuses .............................................................................................. 218

Data Collection Anomalies ........................................................................................... 219

Steps for Data Collection Anomalies ......................................................... 221

Report Generation ........................................................................................................................... 221

Report Generation - Common Tasks Task Module ...................................................... 222

Generate Reports .......................................................................................................... 222

Accessory Inventory Report Settings ........................................................ 224

Device Inventory Report Settings .............................................................. 225

Device Utilization Report Settings ............................................................. 227

Device Utilization by User Report Settings ................................................ 228

Event Log History Report Settings ............................................................. 229

Hourly Peak Usage Report Settings ........................................................... 231

Supply Ordering Report Settings ............................................................... 232

Supply Replacement Forecast Report Settings ......................................... 233

Supply Usage Report Settings ................................................................... 234

Schedule a Report ......................................................................................................... 234

Steps for Scheduling a Report ................................................................... 235

Other Ways to Schedule a Report .............................................................. 236

Deleting Scheduled Reports ...................................................................... 237

Editing the Schedule for a Report .............................................................. 237

Email Reports ............................................................................................................... 237

Save Archived Reports .................................................................................................. 237

Report Templates ......................................................................................................... 238

Steps for Working with and Viewing a Report Template .......................... 238

Create a Report Template ............................................................................................ 238

Steps for Creating a Report Template ....................................................... 239

Other Ways to Create a Report Template .................................................. 240

Apply a Report Template .............................................................................................. 240

Steps for Applying a Report Template ...................................................... 240

Other Ways to Apply a Report Template ................................................... 241

Edit a Report Template ................................................................................................. 241

Steps for Editing a Report Template ......................................................... 241

Other Ways to Edit a Report Template ...................................................... 242

Delete a Report Template ............................................................................................ 242

Steps for Deleting a Report Template ....................................................... 243

Other Ways to Delete a Report Template .................................................. 243

Copy a Report Template ............................................................................................... 243

View Reports ................................................................................................................. 243

Steps for Viewing Reports .......................................................................... 243

Archived Reports ............................................................................................................................. 243

View Archived Reports .................................................................................................. 244

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Steps for Viewing Archived Reports .......................................................... 244

Other Ways to View Archived Reports ....................................................... 244

Delete Archived Reports ............................................................................................... 244

Steps for Deleting Archived Reports .......................................................... 244

Other Ways to Delete Archived Reports .................................................... 244

Storage .............................................................................................................................................................. 244

All About Storage ............................................................................................................................ 245

Task Modules for Storage ............................................................................................................... 245

Storage — Common Tasks Task Module ..................................................................... 245

Storage — Active Tasks Task Module .......................................................................... 246

Storage — Scheduled Tasks Task Module ................................................................... 246

Storage Repository ......................................................................................................................... 246

Import Fonts and Macros ................................................................................................................ 246

Delete Fonts and Macros ................................................................................................................ 247

Edit Properties for Storage ............................................................................................................. 247

Save to File ...................................................................................................................................... 247

Install Fonts and Macros on Devices .............................................................................................. 248

Remove Font and Macro Files from Devices .................................................................................. 248

Print Font/Macro ............................................................................................................................. 248

Storage Templates .......................................................................................................................... 249

Create a Storage Template ............................................................................................................. 249

Apply a Storage Template .............................................................................................................. 249

Edit a Storage Template ................................................................................................................. 250

Delete a Storage Template ............................................................................................................. 250

Copy a Storage Template ................................................................................................................ 250

View a Storage Template ................................................................................................................ 251

Solutions ............................................................................................................................................................ 251

All About Solutions .......................................................................................................................... 252

Task Modules for Solutions ............................................................................................................ 252

Solutions — Common Tasks Task Module ................................................................... 252

Solutions — Active Tasks Task Module ....................................................................... 253

Solutions — Scheduled Tasks Task Module ................................................................ 253

Solutions Repository ....................................................................................................................... 253

Importing Solutions ........................................................................................................................ 253

Editing Solution Settings ................................................................................................................ 254

Removing Solutions ........................................................................................................................ 254

Installing Solutions ......................................................................................................................... 255

Uninstalling Solutions ..................................................................................................................... 256

Solutions Templates ....................................................................................................................... 256

Specific Solution Templates Overviews ......................................................................................... 256

Creating a Solutions Template ....................................................................................................... 256

xvi ENWW

Deleting a Solutions Template ....................................................................................................... 257

Editing a Solutions Template .......................................................................................................... 257

Copying a Solutions Template ........................................................................................................ 257

Applying a Solutions Template ....................................................................................................... 258

4 Print Management ..................................................................................................................................... 259

All About Print Management ............................................................................................................................. 259

Print Queue Management ............................................................................................................... 259

Fleet Management of Print Queues ............................................................................. 260

Driver Management ........................................................................................................................ 260

HP’s Universal Print Driver ........................................................................................... 260

Print Management and Credentials ................................................................................................ 261

Print Management Task Modules ..................................................................................................................... 261

Print Management - Current Tasks and Print Management - Common Tasks Task Modules ....... 261

Print Management - Print Queues Task Module ............................................................................ 262

Print Management - Available Drivers Task Module ...................................................................... 262

Print Management - Active Tasks Task Module ............................................................................. 262

Print Management Options ............................................................................................................................... 262

Create Print Queue ............................................................................................................................................ 262

Steps for Creating a Print Queue .................................................................................................... 263

Other Ways to Create a Print Queue ............................................................................................... 264

Edit Print Queue ................................................................................................................................................. 264

Steps for Editing a Print Queue ....................................................................................................... 264

Other Ways to Edit a Queue ............................................................................................................ 265

Delete Print Queue ............................................................................................................................................ 265

Steps for Deleting a Print Queue .................................................................................................... 265

Other Ways to Delete a Print Queue ............................................................................................... 265

Pre-configure Driver .......................................................................................................................................... 265

Steps for Pre-configuring a Driver .................................................................................................. 266

Other Ways to Pre-Configure a Driver ............................................................................................ 266

Upload Driver to Available Drivers .................................................................................................................... 266

Steps for Uploading a Driver to Available Drivers .......................................................................... 267

Other Ways to Upload a Driver to Available Drivers ....................................................................... 267

Delete a Driver ................................................................................................................................................... 267

Steps for Deleting a Driver .............................................................................................................. 267

Other Ways to Delete a Driver ........................................................................................................ 267

Retrieve a Driver ................................................................................................................................................ 267

Steps for Retrieving a Driver ........................................................................................................... 267

Other Ways to Retrieve a Driver ..................................................................................................... 268

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5 Application Management ........................................................................................................................... 269

All About Application Management .................................................................................................................. 269

Network Ports ................................................................................................................................. 269

Application Management Options ..................................................................................................................... 269

Application Management Task Modules ........................................................................................................... 269

Application Management - Current Tasks and Common Tasks Task Module ............................... 270

Application Management - Active Tasks Task Module ................................................................... 270

Application Management - Scheduled Tasks Task Module ............................................................ 270

Web Jetadmin - All Active Tasks Task Module ............................................................................... 270

Web Jetadmin - All Scheduled Tasks Task Module ........................................................................ 270

User Security ...................................................................................................................................................... 271

All About User Security ................................................................................................................... 271

Initial User Security ....................................................................................................... 271

The HP Web Jetadmin Administrator Role ................................................................... 272

Alternate Log-in Method for User Security .................................................................. 272

User Security Task Modules ............................................................................................................ 272

User Security - Current Tasks and User Security - Common Tasks Task Modules ...... 273

User Security - Roles Task Module ............................................................................... 273

User Security - Users Task Module ............................................................................... 273

User Security - Active Clients Task Module .................................................................. 273

Roles ................................................................................................................................................ 273

Restrict Roles to Device Groups ................................................................................... 274

Create a Role ................................................................................................................. 274

Edit a Role ..................................................................................................................... 275

Delete a Role ................................................................................................................. 275

Role Templates ............................................................................................................. 276

Steps for Viewing a Role ............................................................................ 276

Copy a Role Template ................................................................................ 276

Users ................................................................................................................................................ 276

Managing Users within User Groups ............................................................................ 277

Assign Roles to Users ................................................................................................... 277

Edit Users ...................................................................................................................... 279

Steps for Edit Users .................................................................................... 279

Remove Roles ............................................................................................................... 279

Steps for Removing Roles .......................................................................... 279

User Security Diagnostics ............................................................................................................... 280

Steps for Diagnostics .................................................................................................... 280

HP Web Jetadmin Management ........................................................................................................................ 280

All About HP Web Jetadmin Management ...................................................................................... 280

HP Web Jetadmin Management Task Modules .............................................................................. 280

HP Web Jetadmin - Common Tasks Task Module ........................................................ 281

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HP Web Jetadmin - Management Task Module ........................................................... 281

HP Web Jetadmin - Summary Task Module ................................................................. 281

HP Web Jetadmin Installations ....................................................................................................... 281

Find HP Web Jetadmin Installations ............................................................................. 281

Web Service (WS) Discoveries .................................................................... 282

IP Broadcast Discovery ............................................................................... 282

IP Range Discovery ..................................................................................... 283

Synchronizing HP Web Jetadmin Installations ............................................................ 288

Launching HP Web Jetadmin ........................................................................................ 289

Steps for Discovering Web Jetadmin on the Same Network ....................................... 289

Steps for Removing a Web Jetadmin Instance From the List ...................................... 289

Data Synchronization ...................................................................................................................... 290

6 Device Configuration Options ..................................................................................................................... 292

Device Configuration Options for Device .......................................................................................................... 292

Alternative Letterhead Mode .......................................................................................................... 295

Asset Number .................................................................................................................................. 295

Auto Cleaning Page ......................................................................................................................... 296

Auto Continue .................................................................................................................................. 296

Auto Recovery ................................................................................................................................. 296

Auto Sense Mode ............................................................................................................................. 297

AutoSend ......................................................................................................................................... 297

AutoStore ........................................................................................................................................ 297

Browser ........................................................................................................................................... 298

Calibration Timing ........................................................................................................................... 298

Cartridge Low Action ....................................................................................................................... 298

Cartridge Out Action ........................................................................................................................ 299

Clearable Warnings ......................................................................................................................... 299

Cold Reset Media Size ..................................................................................................................... 299

Color Supply Out ............................................................................................................................. 299

Color/Black Mix ............................................................................................................................... 299

Company Name ............................................................................................................................... 300

Contact Person ................................................................................................................................ 300

Control Panel Display ...................................................................................................................... 300

Control Panel Language .................................................................................................................. 300

Courier Font Type ............................................................................................................................ 300

Date and Time ................................................................................................................................. 300

Date/Time Format ........................................................................................................................... 301

Daylight Savings Time .................................................................................................................... 301

Default Input Paper Tray ................................................................................................................ 301

Default Media Size .......................................................................................................................... 301

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Default Media Type ......................................................................................................................... 301

Default Print Density ....................................................................................................................... 302

Default Printer Copies ..................................................................................................................... 302

Delay Calibration at Wake/Power On ............................................................................................. 302

Device Certificates .......................................................................................................................... 302

Device Location ............................................................................................................................... 303

Device Name .................................................................................................................................... 303

Device Volumes ............................................................................................................................... 303

Duplex Binding ................................................................................................................................ 304

Duplex Blank Pages ........................................................................................................................ 304

Duplex Impressions ........................................................................................................................ 304

Economode ..................................................................................................................................... 304

Fuser Modes .................................................................................................................................... 304

FutureSmart Level .......................................................................................................................... 305

High Capacity Output Mode ............................................................................................................ 305

High Capacity Output Names .......................................................................................................... 305

Home Screen Applications .............................................................................................................. 305

Home Screen Language Selection .................................................................................................. 307

I/O Timeout to End Print Jobs ......................................................................................................... 307

Inactivity Timeout ........................................................................................................................... 307

Input Auto Continue ........................................................................................................................ 308

Input Auto Continue Timeout .......................................................................................................... 308

Instant Lamp On .............................................................................................................................. 308

Invalid Personality Reports ............................................................................................................ 308

Jam Recovery .................................................................................................................................. 308

Job Hold Timeout ............................................................................................................................ 308

Job Retention .................................................................................................................................. 309

Job Storage Limit ............................................................................................................................ 309

Key Press Sound .............................................................................................................................. 309

Keyboard Layout ............................................................................................................................. 309

Manually Feed Prompt .................................................................................................................... 309

Media Administration ...................................................................................................................... 309

Optimum Speed/Cost ...................................................................................................................... 310

Optimum Speed/Energy Usage ....................................................................................................... 310

Order Supplies % Level ................................................................................................................... 310

Original Orientation ......................................................................................................................... 310

Outgoing Servers ............................................................................................................................ 310

Output Auto Continue ..................................................................................................................... 312

Override A4/Letter .......................................................................................................................... 312

OXPd Accessory Records ................................................................................................................ 312

OXPd Authentication Agents .......................................................................................................... 313

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OXPd Authorization Proxy Configuration ....................................................................................... 313

OXPd Device Functions ................................................................................................................... 314

OXPd Enabled .................................................................................................................................. 314

OXPd OPS Config Settings ............................................................................................................... 314

Paper Tray Assignments ................................................................................................................. 315

PCL Form Length ............................................................................................................................. 315

PJL Configuration ............................................................................................................................ 315

Power On Calibration ...................................................................................................................... 315

Print PDF Errors ............................................................................................................................... 316

Print PS Errors ................................................................................................................................. 316

Printer Wakeup ............................................................................................................................... 316

PS Defer Media ................................................................................................................................ 316

Quick Sets ........................................................................................................................................ 316

Quiet Mode ...................................................................................................................................... 318

Replace Supplies ............................................................................................................................. 318

Resolution ....................................................................................................................................... 319

Resolution Enhancement ................................................................................................................ 319

Restore Modes ................................................................................................................................ 319

Rotate Offset ................................................................................................................................... 319

Show Date and Time ....................................................................................................................... 319

Show Network Address ................................................................................................................... 319

Size/Type Prompt ........................................................................................................................... 320

Sleep/Wake Time ............................................................................................................................ 320

Sleep Delay (Minutes) ..................................................................................................................... 320

Sleep Delay Time ............................................................................................................................. 320

Sleep Mode ...................................................................................................................................... 320

Sleep Schedule ................................................................................................................................ 321

Sleep Timer Settings ....................................................................................................................... 322

Stacker Staple Setting .................................................................................................................... 322

Stand by Fuser Mode ....................................................................................................................... 322

Stapler Offset Mode ........................................................................................................................ 322

Staples Out Override ....................................................................................................................... 322

Status Page Language .................................................................................................................... 323

Stored Job Sort Order ..................................................................................................................... 323

Supplies Status Messages on Control Panel .................................................................................. 323

Suppress Blank Pages ..................................................................................................................... 323

System Setup .................................................................................................................................. 323

System Setup Ram Disk .................................................................................................................. 324

Time Zone ........................................................................................................................................ 324

Time Zone/Daylight Saving ............................................................................................................ 324

Tray 1 Mode ..................................................................................................................................... 325

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Tray Administration ........................................................................................................................ 325

Tray Setup Media Type .................................................................................................................... 325

Use Another Tray ............................................................................................................................ 325

Use Requested Tray ........................................................................................................................ 325

Device Configuration Options for Supplies ....................................................................................................... 326

Estimated Supplies Levels .............................................................................................................. 326

Supply Delay Very Low Message .................................................................................................... 327

Supply Levels Gauge ....................................................................................................................... 327

Supply Low Alerts ........................................................................................................................... 327

Supply Low Threshold ..................................................................................................................... 327

Supply Very Low Action .................................................................................................................. 328

Device Configuration Options for Copier .......................................................................................................... 328

Auto Include Margins ...................................................................................................................... 329

Color Copy Mode and Color Copy Mode With Auto ......................................................................... 329

Color Copy Option ........................................................................................................................... 329

Copier Fit To Page ........................................................................................................................... 330

Copier Reduce/Enlarge ................................................................................................................... 330

Copy - Alternative Letterhead Mode .............................................................................................. 330

Copy Background Cleanup .............................................................................................................. 330

Copy Content Orientation ............................................................................................................... 330

Copy Darkness ................................................................................................................................. 331

Copy Heavy Originals ...................................................................................................................... 331

Copy Job Auto Interrupt .................................................................................................................. 331

Copy Job Build ................................................................................................................................. 331

Copy Job Scan Ahead ...................................................................................................................... 331

Copy Optimize Text/Picture ............................................................................................................ 332

Copy Output Bin .............................................................................................................................. 332

Copy Pages Per Sheet ..................................................................................................................... 332

Copy Paper Tray Selection .............................................................................................................. 332

Copy Reduce/Enlarge ...................................................................................................................... 332

Copy Sharpness ............................................................................................................................... 332

Copy Staple ..................................................................................................................................... 333

Default Copier Copies ...................................................................................................................... 333

Default Copy Collation .................................................................................................................... 333

Default Edge-to-Edge Setting ........................................................................................................ 333

Default Image Quality ..................................................................................................................... 333

Default Number of Copies ............................................................................................................... 333

Default Number of Sides ................................................................................................................. 333

Default Original Content ................................................................................................................. 334

Default Original Density .................................................................................................................. 334

Default Original Media Size ............................................................................................................. 334

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First Copy Speed .............................................................................................................................. 334

Hold Off Print Jobs During Copy ..................................................................................................... 334

Hold Off Time .................................................................................................................................. 335

Interrupt Copy Jobs ......................................................................................................................... 335

Device Configuration Options for Network ....................................................................................................... 335

Configuration Precedence .............................................................................................................. 337

Desired USB Mode ........................................................................................................................... 337

DHCP User Class Option (Tag 77) .................................................................................................... 337

DHCPv4 FQDN compliance with RFC 4702 ...................................................................................... 337

DNS Server ...................................................................................................................................... 337

ePrint Settings ................................................................................................................................ 338

Error Handling ................................................................................................................................. 338

HTTP Idle Timeout ........................................................................................................................... 339

IPP Printer Install Wizard ................................................................................................................ 339

IPv4 Information ............................................................................................................................. 339

IPv6 Information ............................................................................................................................. 339

IPX - Ethernet Frame Type .............................................................................................................. 340

IPX - Frame Type Token Ring .......................................................................................................... 340

IPX - Queue Server Job Polling Interval .......................................................................................... 341

IPX - RCFG Support Enabled ............................................................................................................ 341

IPX - SAP Broadcast Interval ........................................................................................................... 341

IPX - Source Routing ....................................................................................................................... 341

IPX Name ......................................................................................................................................... 341

Jetdirect External Print Server ........................................................................................................ 341

Job Timeout ..................................................................................................................................... 342

Locally Administered Address ........................................................................................................ 342

Link Setting ..................................................................................................................................... 342

mDNS Service Name ........................................................................................................................ 343

Mgmt Protocol ................................................................................................................................. 343

Network Enable Features ............................................................................................................... 343

Parallel Handshake ......................................................................................................................... 344

Parallel Mode .................................................................................................................................. 344

Phone Home Privacy Setting .......................................................................................................... 344

Protocol Stacks ............................................................................................................................... 345

Proxy Server .................................................................................................................................... 345

Scan Idle Timeout ............................................................................................................................ 346

SNMP Trap Destination Table ......................................................................................................... 346

Support Contact .............................................................................................................................. 347

Support Phone Number .................................................................................................................. 347

System Contact ............................................................................................................................... 347

System Location .............................................................................................................................. 347

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System Log Server .......................................................................................................................... 347

System Name .................................................................................................................................. 347

TCP Idle Timeout ............................................................................................................................. 348

TCP/IP Configuration Method ......................................................................................................... 348

TCP/IP Domain Suffix ...................................................................................................................... 348

Upload CA Certificate ...................................................................................................................... 349

Upload Jetdirect Certificate ............................................................................................................ 349

Web Services Print .......................................................................................................................... 349

WINS Server ..................................................................................................................................... 349

Device Configuration Options for Security ........................................................................................................ 350

802.1X Authentication .................................................................................................................... 351

Access Control for Device Functions ............................................................................................... 353

Access Control Level for Device Functions ..................................................................................... 355

Access Control List .......................................................................................................................... 355

Authenticate LDAP and Kerberos Without Email ........................................................................... 356

Authentication Manager ................................................................................................................. 356

Bootloader Password ...................................................................................................................... 356

Color Access Control ....................................................................................................................... 356

Color Access Control Level .............................................................................................................. 357

Control Panel Access ....................................................................................................................... 358

Default Sign In Method ................................................................................................................... 358

Device Announcement Agent .......................................................................................................... 358

Device User Accounts ...................................................................................................................... 359

Digital Sending Service ................................................................................................................... 359

Disable Direct Ports ........................................................................................................................ 359

Display Color Usage Job Log Page On Information Tab ................................................................. 359

Display Options on Information Tab ............................................................................................... 359

Embedded Web Server Password ................................................................................................... 360

Enable Host USB .............................................................................................................................. 360

Enable Secure PJL ........................................................................................................................... 360

Encrypt all web communication ..................................................................................................... 360

Encryption Strength ........................................................................................................................ 360

EWS Information Protection ........................................................................................................... 361

FIPS-140 Mode ................................................................................................................................ 361

Get Community Name ..................................................................................................................... 361

Group 1 PIN ...................................................................................................................................... 362

Group 2 PIN ...................................................................................................................................... 362

IPsec/Firewall Policy ....................................................................................................................... 362

Kerberos Authentication ................................................................................................................. 363

Accessing the Kerberos Authentication Server ............................................................ 363

Accessing the LDAP Server ........................................................................................... 364

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Searching the LDAP Database ...................................................................................... 364

Retrieve the Device User's Email Address Using Attribute Of ................... 365

Retrieve the Device User's Name Using Attribute Of ................................. 365

LDAP - Accessing the Server ........................................................................................................... 365

LDAP - Searching the Database ...................................................................................................... 365

LDAP Sign In Setup .......................................................................................................................... 365

LDAP Users and Groups ................................................................................................................... 367

Near Field Communication .............................................................................................................. 367

Novell Sign In Setup ........................................................................................................................ 367

Open/Print from USB Device ........................................................................................................... 368

PJL Password .................................................................................................................................. 368

Print Job Color Control .................................................................................................................... 368

Printer Firmware SHA1 Code Signing ............................................................................................. 368

Printer Firmware Update ................................................................................................................ 369

Restrict Color ................................................................................................................................... 369

Secure Disk Encryption Mode ......................................................................................................... 370

Secure Disk Password ..................................................................................................................... 370

Set Community Name ..................................................................................................................... 370

Smart Card Sign In Setup ................................................................................................................ 370

SNMP Version Access Control ......................................................................................................... 371

Temporary Limit Overrides ............................................................................................................. 371

Usage Limit and Reset Period ......................................................................................................... 372

Usage Limits for Permission Sets ................................................................................................... 372

User PIN Authentication .................................................................................................................. 373

Windows Sign In Setup .................................................................................................................... 373

Windows Users and Groups ............................................................................................................ 374

Device Configuration Options for Projector ...................................................................................................... 374

Auto-search ..................................................................................................................................... 375

Auto-sync VGA ................................................................................................................................. 375

Power .............................................................................................................................................. 375

Requested Source ........................................................................................................................... 375

Device Configuration Options for Wireless ....................................................................................................... 375

802.11 b/g/n ................................................................................................................................... 375

Enable Wireless Direct .................................................................................................................... 378

Enable Wireless Station .................................................................................................................. 378

Radio State ...................................................................................................................................... 378

Wireless Direct ................................................................................................................................ 378

Device Configuration Options for Fax ............................................................................................................... 379

Blocked Fax List .............................................................................................................................. 380

Fax Activity Log ............................................................................................................................... 380

Fax Answer Mode ............................................................................................................................ 380

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Fax Answer Mode Settings .............................................................................................................. 381

Fax Archive ...................................................................................................................................... 381

Fax Archive Setting ......................................................................................................................... 381

Fax Archiving ................................................................................................................................... 381

Fax Billing Code ............................................................................................................................... 383

Fax Forwarding ............................................................................................................................... 383

Fax General ..................................................................................................................................... 383

Fax Header ...................................................................................................................................... 383

Fax Header Settings ........................................................................................................................ 384

Fax Maximum Baud Rate ................................................................................................................ 384

Fax Maximum Baud Rate - Receive ................................................................................................. 384

Fax Maximum Baud Rate - Send ..................................................................................................... 384

Fax Modem Settings ........................................................................................................................ 384

Fax Notification ............................................................................................................................... 385

Fax Number Confirmation ............................................................................................................... 385

Fax Printing ..................................................................................................................................... 385

Fax Printing Schedule ..................................................................................................................... 386

Fax Receive ...................................................................................................................................... 386

Fax Receive - Disposition ................................................................................................................ 387

Fax Receive - Other Options ........................................................................................................... 387

Fax Receive - Setup ......................................................................................................................... 387

Fax Receive Settings ....................................................................................................................... 387

Fax Reporting and Error Corrections .............................................................................................. 388

Fax Reports and Logs ...................................................................................................................... 388

Fax Resolution Quality .................................................................................................................... 388

Fax Ring Burst Off Time .................................................................................................................. 389

Fax Ring Frequency ......................................................................................................................... 389

Fax Send .......................................................................................................................................... 389

Fax Send - Dialing Mode .................................................................................................................. 389

Fax Send - Other Options or Other Settings ................................................................................... 389

Fax Send - Resolution ..................................................................................................................... 390

Fax Send - Setup ............................................................................................................................. 390

Fax Send Settings ............................................................................................................................ 390

Fax Send Setup ................................................................................................................................ 394

Fax Service ...................................................................................................................................... 396

Fax Time Format ............................................................................................................................. 396

Fax Transmit Signal Loss ................................................................................................................ 397

Import Speed Dials .......................................................................................................................... 397

LAN Fax Service Settings ................................................................................................................ 397

PC Fax Send ..................................................................................................................................... 398

TCF Settings .................................................................................................................................... 399

xxvi ENWW

Device Configuration Options for Embedded Web Server ................................................................................ 399

Embedded Web Server Configuration Options ............................................................................... 399

Embedded Web Server Language Settings .................................................................................... 399

Embedded Web Server Mail Settings .............................................................................................. 400

Embedded Web Server Other Links ................................................................................................ 400

Embedded Web Server URL ............................................................................................................ 400

Time Services .................................................................................................................................. 401

Device Configuration Options for File System .................................................................................................. 401

File System External Access ........................................................................................................... 401

File System Password ..................................................................................................................... 401

Secure File Erase Mode ................................................................................................................... 402

Device Configuration Options for Digital Sending ............................................................................................ 402

Activity Log ...................................................................................................................................... 404

Address Book Management ............................................................................................................ 404

Administrator Information .............................................................................................................. 404

Advanced Search Options ............................................................................................................... 405

Clear All Network Folders ............................................................................................................... 405

Default Messages Settings ............................................................................................................. 406

Default Notification Settings for Email .......................................................................................... 407

Default Scan Settings for Email ...................................................................................................... 407

Device Contacts Import ................................................................................................................... 408

Digital Sending - Accessing the LDAP Server ................................................................................. 408

Digital Sending - Auto Reset Settings ............................................................................................ 410

Digital Sending - Default ‘From:’ Address ...................................................................................... 410

Digital Sending - Default Scanner Settings .................................................................................... 411

Digital Sending - Email Attachment Settings ................................................................................. 411

Email Address Validation ................................................................................................................ 412

Email Address/Message Settings ................................................................................................... 412

Email File Settings ........................................................................................................................... 414

Email Message Text ........................................................................................................................ 415

Email Notification Settings ............................................................................................................. 415

Email Scan Settings ......................................................................................................................... 415

Enable Device Fax Archive Settings ................................................................................................ 416

Enable Save to Network Folder ...................................................................................................... 416

Enable Save to SharePoint .............................................................................................................. 417

Enable Save to USB ......................................................................................................................... 417

Enable Send to Email ...................................................................................................................... 417

Folder Access Settings .................................................................................................................... 417

Import/Export Address Book .......................................................................................................... 417

LDAP Search Method ....................................................................................................................... 418

LDAP Settings .................................................................................................................................. 418

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Network Folder File Settings .......................................................................................................... 420

Network Folder Notification Settings ............................................................................................. 421

Network Folder Scan Settings ........................................................................................................ 421

Network Folder Setup ..................................................................................................................... 422

OXPd 1.4 Configuration ................................................................................................................... 423

Personal Contacts Setup ................................................................................................................. 424

Replicate MFP .................................................................................................................................. 424

Reset Copy Send Timeout ............................................................................................................... 424

Scan To Folder Predefined Jobs ...................................................................................................... 424

Send to Network Folder .................................................................................................................. 426

Send to Network Folder - MSeries or later ..................................................................................... 426

SMTP Gateway Settings .................................................................................................................. 426

SMTP Multiple Gateway Settings .................................................................................................... 427

USB File Settings ............................................................................................................................. 427

USB Notification Settings ................................................................................................................ 428

USB Scan Settings ........................................................................................................................... 429

7 End User License Agreement ....................................................................................................................... 430

Index ........................................................................................................................................................... 431

xxviii ENWW

1 Install and Set Up HP Web Jetadmin

●

System Requirements

●

Install HP Web Jetadmin

●

Post-installation Tasks

●

Ports

●

Implement SSL

●

Use a Separate Instance of Microsoft SQL Server

●

Deploy the Smart Client

●

Restart the HP Web Jetadmin Service Manually

●

Back Up and Restore HP Web Jetadmin

●

Upgrade HP Web Jetadmin

●

Uninstall HP Web Jetadmin

●

Manage Licenses

When you install HP Web Jetadmin, you only need to install it on one hardware platform that meets the
recommended minimum requirements (
the network. You may then access the software from any supported Windows desktop on the network and
manage all supported network-connected peripherals.

System Requirements on page 1) and is centrally accessible on

HP Web Jetadmin offers several installation options. If you have installed a previous version of
HP Web Jetadmin, you can choose to upgrade the previous version or install a new copy. Upgrading an older
version preserves your settings for discovery options and groups and is most likely the best choice if you
have already been using HP Web Jetadmin.

NOTE: Every release of HP Web Jetadmin contains new features and improvements to existing features. In

an environment where a previous release of HP Web Jetadmin is integrated into critical business operations,
HP recommends that you fully test and qualify a new release before implementing that release into full
production.

Read all of the support materials before you implement HP Web Jetadmin. For current information about
HP Web Jetadmin, see the Late Breaking News for HP Web Jetadmin 10.3 and the HP Web Jetadmin 10.3
Supported Devices Readme. These documents are available from the

NOTE: If the installation stops with a warning that a reboot is required, reboot the host on which the

HP Web Jetadmin installer is running. Then relaunch the installer to continue the installation.

System Requirements

●

Operating Systems

●

Virtual Machine (Optional Platform)

●

Server Hardware

●

Client Hardware

HP Support Center.

ENWW System Requirements 1

●

Database

●

Network

●

Installations and Upgrades

●

Client Application

●

Shared Print Queues

●

Supported Devices

●

Host Access

●

Client/Server Security

HP Web Jetadmin includes network device communication protocols and internal components that manage
application and device data. These components extend the capabilities of HP Web Jetadmin and improve
usage and performance in device lists, columns, and filtering functions.

HP Web Jetadmin is supported on platforms that have Microsoft Windows and .NET Framework high-priority
updates. During each development cycle, HP regularly tests HP Web Jetadmin on platforms that have the
current Microsoft updates. HP investigates all post-release software issues that customers report. For more
information about the current software issues, see the Late Breaking News for HP Web Jetadmin 10.3. This
document is available from the

HP Web Jetadmin requires the Windows HTTP SSL service. HP Web Jetadmin uses SSL to communicate with
newer HP devices through port 8050.

HP Support Center.

Operating Systems

●

HP Web Jetadmin Server Application

●

HP Web Jetadmin Client Application

NOTE: For more information about a specific Microsoft operating system, go to www.microsoft.com.

HP Web Jetadmin Server Application

Supported operating systems

●

Microsoft Windows Server 2012 R2

●

Microsoft Windows Server 2012

●

Microsoft Windows Server 2008 R2 SP1

●

Microsoft Windows Server 2008 R2

●

Microsoft Windows 7 SP1 (64-bit edition only)

2 Chapter 1 Install and Set Up HP Web Jetadmin ENWW