HP StoreServ 7000 User Manual

HP 3PAR StoreServ 7000 Storage SmartStart

1.1.1 Software User's Guide

This document provides the information needed to use HP 3PAR SmartStart to install and configure HP 3PAR StoreServ 7000 Storage systems.

HP Part Number: QR482-96124 Published: April 2013

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Microsoft, Windows, and Windows 2008 R2 are either registered trademarks or trademarks of Microsoft Corporation.

Java and Oracle are registered trademarks of Oracle and/or its affiliates.

All other trademarks and registered trademarks are owned by their respective owners.

Contents

I Using SmartStart to Configure Storage............................................................5

Welcome..................................................................................................6

1 Prepare to Configure...............................................................................7

FAQ...................................................................................................................................9

2 Setting Up the Service Processor.............................................................10

Accessing the Service Processor Setup Wizard.......................................................................10

Configuring Service Processor Networking............................................................................11

Configuring Remote Support................................................................................................11

Configuring Your Time Zone................................................................................................12

Changing Passwords..........................................................................................................12

Troubleshooting.................................................................................................................12

Troubleshooting the Connection to the Service Processor.....................................................12

Troubleshooting Duplicate IP Address Issues......................................................................12

Troubleshooting “Page Not Found” IP Address Issues.........................................................13

3 Setting Up the HP 3PAR StoreServ Storage System.....................................14

Locating the Serial Number.................................................................................................14

Configuring Networking.....................................................................................................15

Configuring Your Time Zone................................................................................................15

Changing the HP 3PAR StoreServ Storage System Password.....................................................15

Monitoring Setup Progress..................................................................................................15

Continuing SmartStart Setup................................................................................................16

Troubleshooting: Adding the Storage System to the Service Processor...................................16

Setting Up Local Notification..........................................................................................16

Validating Remote Support..................................................................................................16

Troubleshooting System Setup..............................................................................................17

Collecting SmartStart Log Files........................................................................................17

Collecting Service Processor Log Files..............................................................................17

Contacting HP Support about System Setup......................................................................18

Verifying the HP 3PAR OS on the Service Processor...........................................................18

4 Connect to the HP 3PAR StoreServ 7000 Storage System...........................19

5 Configure the Hosts...............................................................................20

Configure the Fibre Channel Host.........................................................................................22

Introduction to Configuring the Fibre Channel Host............................................................22

Connect to the Fibre Channel Host System........................................................................22

Validate the Fibre Channel HBA Setup on the Host............................................................22

Validate the Fibre Channel Connection............................................................................23

Configure Multipath I/O (MPIO).....................................................................................23

Install and Start Host Explorer.........................................................................................23

Summary: Fibre Channel Host Configuration.....................................................................24

Configure the iSCSI Host.....................................................................................................24

Introduction to Configuring the iSCSI Host........................................................................24

Connect to the iSCSI Host System....................................................................................24

Configure Multipath I/O (MPIO).....................................................................................24

Start the iSCSI Initiator...................................................................................................25

Configure the iSCSI Port.................................................................................................25

Configure the iSCSI Target..............................................................................................25

Install and Start Host Explorer.........................................................................................26

Summary: iSCSI Host Configuration.................................................................................26

Contents 3

6 Configure Storage................................................................................27

Create Hosts.....................................................................................................................28

Welcome to the Create Host Wizard...............................................................................28

Host Settings................................................................................................................29

Fibre Channel Settings...................................................................................................29

iSCSI Settings...............................................................................................................30

Summary.....................................................................................................................30

Create Virtual Volumes.......................................................................................................30

Welcome to the Create Virtual Volumes Wizard................................................................30

Configure Virtual Volume...............................................................................................31

Policies and Geometry...................................................................................................32

Summary.....................................................................................................................32

Export Virtual Volumes........................................................................................................32

Welcome to the Export Virtual Volumes Wizard................................................................32

Export.........................................................................................................................32

Summary.....................................................................................................................33

Add Virtual Volumes to Windows.........................................................................................33

Introduction to Adding Virtual Volumes to Windows...........................................................33

Connect to the Host.......................................................................................................33

Add Virtual Volumes to Windows....................................................................................33

Summary: Add Virtual Volumes to Windows Wizard.........................................................34

7 Install the HP 3PAR Management Console................................................35

II Understanding Storage..............................................................................36

8 Storage Software Components...............................................................37

9 Hosts..................................................................................................40

Creating and Removing Hosts..............................................................................................40

Host Personas....................................................................................................................40

The Host Explorer Software Agent........................................................................................40

10 CPGs................................................................................................42

11 Virtual Volumes...................................................................................43

Virtual Volume Types..........................................................................................................43

Physical Copies.................................................................................................................44

Virtual Copies...................................................................................................................44

12 Exporting Virtual Volumes....................................................................46

VLUN Templates and Active VLUNs......................................................................................46

13 RAID.................................................................................................47

RAID Types.......................................................................................................................47

14 User Roles and Rights..........................................................................48

15 Managing Storage..............................................................................49

III Additional Resources................................................................................50

16 Additional Resources...........................................................................51

17 Support and Other Resources...............................................................53

Contacting HP...................................................................................................................53

HP 3PAR documentation.....................................................................................................53

Typographic conventions.....................................................................................................56

HP 3PAR branding information............................................................................................56

18 Documentation feedback......................................................................57

Glossary....................................................................................................58

4 Contents

Part I Using SmartStart to Configure Storage

configure your HP 3PAR StoreServ 7000 Storage system.

NOTE: If you are not familiar with HP 3PAR storage systems,

HP highly recommends you read this short introduction.

“Prepare to Configure” (page 7)1. Gather the information you’ll need to use SmartStart to

Part II “Understanding Storage”2. Learn more about how HP 3PAR storage systems work.

3. Set up the Service Processor and the HP 3PAR StoreServ 7000

Storage system.

4. Connect to your new storage system

connections.

Windows 2008 R2 server host systems.

storage and access additional features and functionality.

“Setting Up the Service Processor” (page 10) “Setting Up the HP 3PAR StoreServ Storage System” (page 14)

“Connect to the HP 3PAR StoreServ 7000 Storage System” (page

19)

“Configure the Hosts” (page 20)5. Configure Fibre Channel host connections or iSCSI host

“Configure Storage” (page 27)6. Create storage, and add the ability to use virtual volumes on

“Install the HP 3PAR Management Console” (page 35)7. Install the HP 3PAR Management Console in order to manage

Welcome

Welcome to HP 3PAR SmartStart for HP 3PAR StoreServ 7000 Storage systems. SmartStart helps you configure your new:

• HP 3PAR StoreServ 7200 Storage system

• HP 3PAR StoreServ 7400 Storage system

NOTE: If you are setting up multiple HP 3PAR StoreServ 7000 Storage systems, be sure to set

up each storage system completely before starting to set up the next storage system.

SmartStart can take up to one minute to open.

Navigating SmartStart

Use the links in the SmartStart navigation pane to access each configuration step in the order presented.

Each configuration step displays in the information pane the substeps or options necessary to complete that step of the configuration.

NOTE: SmartStart might at times display a progress bar for up to 10 minutes while completing

operations. The progress bar dialog does not enable you to cancel the operation because doing so can lead to unpredictable results and interrupt normal functionality.

Accessing Online Help

To view online help:

• Press F1

• Select Help > Online Help

1 Prepare to Configure

Prerequisites

CAUTION: You must complete the setup tasks detailed in the HP 3PAR StoreServ 7000 Storage

Installation Guide before using SmartStart to configure your system.

To access the HP 3PAR StoreServ 7000 Storage Installation Guide, go to the HP 3PAR StoreServ Storage site and click the Support link for your product:

http://www.hp.com/go/3par

CAUTION: A DHCP network is required to setup a virtual service processor or SmartStart will

fail to complete.

NOTE: The service processor and StoreServ must be on the same subnet.

Before you configure your new HP 3PAR StoreServ 7000 Storage system:

• Verify the following setup tasks are complete, as described in the HP 3PAR StoreServ 7000

Storage Installation Guide:

◦ All components are installed.

◦ If you are using a Virtual Service Processor, the system time must be set to the correct

time of day on the ESXi Host.

◦ The HP 3PAR storage system setup is verified, the storage system is powered on, and the

LEDs are functioning correctly.

◦ Either the physical Service Processor is installed and powered on, and you have assigned

an IP address; or the virtual Service Processor (VSP) is installed and connected, and you have determined the temporary IP address.

• Make sure you have:

Administrative access to the Windows host systems you are configuring

◦

If you are planning to configure a remote host system (a machine other than the machine into which you inserted the SmartStart media), you must be able to use the same ID and password to gain administrator access to both the system running SmartStart (the local host) and the remote host.

◦ Rights to configure storage

To configure storage, your user account on the HP 3PAR storage system must be assigned either a Super or Edit role, or be granted these rights: host_create, vv_create, and vlun_create.

◦ HP 3PAR storage system and Service Processor information necessary for initialization

and configuration For more information, see your completed Storage System Software Installation Checklist

from the HP 3PAR StoreServ 7000 Site Planning Manual.

Service Processor information:

– The Service Processor IP address, subnet mask, and gateway IP address

For more information on determining the temporary IP address and assigning the permanent IP address, see the HP 3PAR StoreServ 7000 Storage Installation Guide.

– Hostname to assign – DNS settings (if applicable) – Proxy server settings (if applicable) – New password to assign to the username for the two system setup wizards (setupusr) – New password to assign to the username for the Service Processor (3parcust)

NOTE: Passwords for setupusr and 3parcust usernames must be between 7 and 32

characters in length and can consist of alphanumeric characters and the following special characters: period (.), plus (+), dash(-), equal (=), and forward slash (/).

HP 3PAR StoreServ Storage system information:

– Storage system serial number

This 7-digit number is located on the back of your HP 3PAR StoreServ Storage system next to the power switch for the node enclosure power cooling module (PCM1), and begins with 16 (e.g., 1624635). “Locating the Serial Number” (page 14)

– Storage system name – IP address (IPv4 only) – Subnet mask – Gateway IP address – New password to assign to the username for the storage system (3paradm)

8 Prepare to Configure

FAQ

NOTE: Passwords for 3paradm username may include all printable characters between

6-8 characters in length.

CAUTION: Do not run more than one instance of SmartStart on the same host system. Running

multiple instances of SmartStart can cause resource conflicts and operating errors.

About Storage

Learn more about how storage works on your new HP 3PAR storage system before you begin to use SmartStart to install and set up your HP 3PAR StoreServ 7000 Storage system:

Part II “Understanding Storage”

1 What is HP 3PAR SmartStart?

HP 3PAR SmartStart is an installation wizard for your HP 3PAR StoreServ 7000 Storage systems. SmartStart enables you to:

• Initialize the HP 3PAR Service Processor

• Initialize the HP 3PAR StoreServ 7000 Storage system

• Configure FC and iSCSI host connections

• Configure and begin data storage

• Install the HP 3PAR Management Console, which you can use to manage storage and

create new storage after installation is complete

2 Can I use HP 3PAR SmartStart with Windows?

Yes. You can use HP 3PAR SmartStart with Windows 2008 R2.

3 Can I use HP 3PAR SmartStart with servers running other operating systems?

Not in this release. Refer to the HP 3PAR StoreServ 7000 Storage Installation Guide.

4 Can I use HP 3PAR SmartStart to configure other HP 3PAR StoreServ Storage systems?

Not in this release.

5 Can I use HP 3PAR SmartStart with Windows 2008 R2 servers connected by Fibre Channel?

Yes. You can use HP 3PAR SmartStart to set up Fibre Channel connections.

6 Can I use HP 3PAR SmartStart with Windows 2008 R2 servers connected by iSCSI?

Yes. You can use HP 3PAR SmartStart to set up iSCSI connections.

7 Do I need to configure the hosts by inserting the SmartStart media into each and every one of

the Windows 2008 R2 hosts? No. You can insert the SmartStart media into a Windows 2008 R2 server and use SmartStart

to remotely configure other Windows 2008 R2 servers as hosts.

8 Where can I find help and support for HP 3PAR SmartStart?

HP 3PAR SmartStart includes online help. To access online help:

• Press F1

• Select Help > Online Help

You can also find storage-related information at:

http://www.hp.com/storage

FAQ 9

2 Setting Up the Service Processor

Use SmartStart wizard Step 2, Set up systems, to set up the Service Processor and the HP 3PAR StoreServ Storage system. You only need to set up the Service Processor and the storage system once per each new HP 3PAR storage system.

NOTE: After you have completed Service Processor setup, the Service Processor Setup wizard

does not enable you to re-enter the wizard. To modify Service Processor settings, use Service Processor Onsite Customer Care (SPOCC).

You must set up the Service Processor before you can set up the HP 3PAR StoreServ Storage system. The Service Processor enables you to perform administrative and diagnostic tasks.

To set up and configure the Service Processor:

1. Verify the Service Processor is on.

2. Click the Set up the Service Processor link in SmartStart wizard Step 2, Set up systems.

Accessing the Service Processor Setup Wizard

1. In the IP Address text box:

• If you are setting up a virtual Service Processor (VSP), enter the temporary IP address for this VSP.

• If you are setting up a physical Service Processor, enter the permanent IP address you assigned in the Service Processor IP Setup wizard.

10 Setting Up the Service Processor

For more information on determining the temporary IP address or assigning the Service Processor IP address, see the HP 3PAR StoreServ 7000 Storage Installation Guide.

2. In the User name text box, enter setupusr.

You do not need to enter a password for setupusr to access this wizard for the first time.

3. Click OK.

Troubleshooting Access

If you are unable to access the Service Processor Setup wizard, collect the relevant log files and contact HP support. For more information, see “Troubleshooting System Setup” (page 17).

Configuring Service Processor Networking

1. Enter the Service Processor ID (SP ID). Your SP ID is:

SP000<serial number on your storage system>

• SP000 is “SP” plus three zeros.

• The serial number on your HP 3PAR StoreServ Storage system is the 7-digit number located

on the back of the storage system next to the power switch for the node enclosure power cooling module (PCM1). The serial number on HP 3PAR StoreServ 7000 Storage systems begins with 16 (e.g., 1612345).

In this example, the SP ID would be: SP0001612345

2. In the IP Address, Subnet Mask, and Gateway text boxes:

• If you are setting up a VSP, you must enter the permanent IPv4 address you want to assign

to this VSP.

CAUTION: Be sure to enter the permanent SP IP address. If you continue to use the

temporary SP IP address, you might prevent additional system setups.

• If you are setting up a physical Service Processor, the IP address fields display the

permanent IP address you assigned in the Service Processor IP Setup wizard.

For more information on determining and assigning the Service Processor IP address, see the HP 3PAR StoreServ 7000 Storage Installation Guide.

3. To complete the SP Networking step, enter the relevant information in your completed Storage

System Software Installation Checklist from the HP 3PAR StoreServ 7000 Site Planning Manual.

Configuring Remote Support

Remote Support enables HP to proactively provide you the best possible support for your HP 3PAR StoreServ Storage system, including:

• Timely remote service

• Remote online software updates

• Accelerated troubleshooting and issue resolution

Remote Support securely sends diagnostic information such as system health statistics, configuration data, performance data, and system events to HP 3PAR Central. These diagnostics are required for HP to perform fault detection and analysis on your HP 3PAR StoreServ Storage system that help maximize your storage availability.

All remote communications are encrypted and transferred securely to HP 3PAR Central, and no customer application data is ever transferred. No other business information is collected, and the data is managed according to HP’s Data Privacy policy. For more information, see:

http://www8.hp.com/us/en/privacy/privacy.html

Configuring Service Processor Networking 11

1. Enter proxy server settings, if applicable.

2. To mask identifying information in all Service Processor log files, select the Make contents of

Service Processor log files anonymous checkbox in the Advanced group box.

When you anonymize log files, the Remote Support process replaces object names in log files (such as “TopSecretVirtualVolume”) with meaningless sequential labels (such as “VVnnn”).

3. Click Next to continue the Service Processor configuration. This wizard will enable Remote

Support upon completion.

Configuring Your Time Zone

To configure the time zone, select your continental region (Africa, America, Antarctica, Arctic, Asia, Atlantic, Australia, Europe, Indian, Pacific) and the city or country closest to you from the drop-down lists.

NOTE: The time zones used in this wizard are based on the time zones listed in the tz database,

also known as the zoneinfo database or IANA Time Zone Database.

Changing Passwords

• Enter a new, secure password for the user setupusr.

You will be prompted to apply these settings for setupusr in an upcoming step to enter the username and new password credentials to access the Storage System Setup wizard and set up your HP 3PAR StoreServ Storage system. The setupusr account is used only for the initial system setup to access the SP from the setup wizards.

• Enter a new, secure password for the username for the Service Processor Onsite Customer

Care (SPOCC) (3parcust).

NOTE: Passwords for setupusr and 3parcust usernames must be between 7 and 32 characters

in length and can consist of alphanumeric characters and the following special characters: period (.), plus (+), dash(-), equal (=), and forward slash (/).

NOTE: To reset a password for the Service Processor, log into SPOCC. If you have lost all Service

Processor passwords and are unable to log into SPOCC, you must reimage the Service Processor.

Troubleshooting

Troubleshooting the Connection to the Service Processor

If the Check Your Connection dialog appears during the setup process in Service Processor Setup wizard Step 7, Apply Settings, the Service Processor Setup wizard might be unable to connect to the Service Processor.

Verify:

• Your browser is still connected to the network.

• The Service Processor is powered on.

• The Service Processor is connected to the network.

When the Service Processor Setup wizard reconnects to the Service Processor, the Check Your Connection dialog automatically disappears and the setup process automatically resumes.

Troubleshooting Duplicate IP Address Issues

If the wizard cannot configure the permanent IP address you entered because it is already in use:

1. Click Stop to stop the Apply Settings process and return to the Service Processor Setup wizard.

2. Click the Prev button until you reach Step 2: SP Networking.

12 Setting Up the Service Processor

3. Determine an available IPv4 address to use for the Service Processor and enter that IP address

in the IP Address text box.

4. Click the Next button until you return to Step 7: Apply Settings. (You do not need to re-enter

any other Service Processor settings.) The wizard will automatically begin to apply the settings again.

Troubleshooting “Page Not Found” IP Address Issues

If the Service Processor displays a Page Not Found or similar message, the permanent Service Processor IP address you entered is not a valid address. You must set up the Service Processor again.

• If you are using a physical Service Processor:

Return to the Set IP Address wizard and set up a new, valid IP address. For more

information, see the HP 3PAR StoreServ 7000 Storage Installation Guide. To access the HP 3PAR StoreServ 7000 Storage Installation Guide, go to the HP 3PAR

StoreServ Storage site and click the Support link for your product:

http://www.hp.com/go/3par

2. Use the new permanent IP address to restart the Service Processor Setup wizard. For more

information, see “Setting Up the Service Processor” (page 10).

3. Proceed through the Service Processor Setup wizard, re-entering your Service Processor

settings. (The Service Processor ID is already set; you do not need to reset the ID.)

• If you are using a virtual Service Processor:

1. Use the temporary SP IP address to restart the Service Processor Setup wizard. For more

information, see “Setting Up the Service Processor” (page 10).

2. Proceed through the Service Processor Setup wizard, re-entering your Service Processor

settings. (The Service Processor ID is already set; you do not need to reset the ID.)

Troubleshooting 13

3 Setting Up the HP 3PAR StoreServ Storage System

You must initialize the HP 3PAR StoreServ Storage system before you can configure the storage system. The Storage System Setup wizard verifies your HP 3PAR storage system configuration, initializes the storage system, and runs initialization tests on the storage system.

To set up and configure the HP 3PAR storage system:

1. Verify the Service Processor is on the same subnet of the network as the HP 3PAR StoreServ

7000 Storage system you are setting up.

2. Click the Set up the Storage System link in SmartStart wizard Step 2, Set up systems.

3. Enter the permanent Service Processor IP address. For more information on Service Processor

IP addresses, see the HP 3PAR StoreServ 7000 Storage Installation Guide.

4. Enter the username setupusr.

5. Enter the password for setupusr you created in the Service Processor Setup wizard.

Troubleshooting Access

If you are unable to access the Storage System Setup wizard, collect the relevant log files and contact HP support. For more information, see “Troubleshooting System Setup” (page 17).

Locating the Serial Number

The 7-digit storage system serial number is located on the back of your HP 3PAR StoreServ Storage system next to the power switch for the node enclosure PCM, and begins with 16 (e.g., 1612345).

14 Setting Up the HP 3PAR StoreServ Storage System

Figure 1 StoreServ Serial Number

Configuring Networking

Enter the name and IP address information for your new HP 3PAR StoreServ Storage system. For more information, see your completed Storage System Software Installation Checklist from the

HP 3PAR StoreServ 7000 Site Planning Manual.

Configuring Your Time Zone

You can:

• Copy the time zone settings from the Service Processor to the HP 3PAR StoreServ Storage

system

• Enter a specific date and time

• Use the date and time settings on your NTP server, if applicable

• Select your continental region (Africa, America, Antarctica, Arctic, Asia, Atlantic, Australia,

Europe, Indian, Pacific) and the city or country closest to you from the drop-down lists that are based on the tz database

Changing the HP 3PAR StoreServ Storage System Password

Enter a new, secure password for the user 3paradm. You will use this username and password to access your new HP 3PAR StoreServ Storage system.

NOTE: Passwords for 3paradm username may include all printable characters between 6-8

characters in length.

Monitoring Setup Progress

The Setup system volumes operation in the Progress step can continue for up to 40 minutes before the wizard displays a progress indicator. Do not attempt to cancel out of the wizard during the Progress step.

Configuring Networking 15

Continuing SmartStart Setup

After the Storage System Setup wizard initializes the HP 3PAR StoreServ Storage system:

1. Click Finish in the Setup Progress and Results step to exit the Storage System Setup wizard.

NOTE: The wizard continues to run tests in the background after you have exited the Storage

System Setup wizard. If these tests discover any issues, the HP 3PAR Management Console will display details in the Alert tab relevant to the issue.

• To install the Management Console, go to SmartStart wizard Step 6, Install the

Management Console.

• For more information on Alerts, start the Management Console and open the HP 3PAR Management Console Online Help.

2. Set up Local Notification. For more information, see “Setting Up Local Notification” (page

16).

3. Validate Remote Support setup. For more information, see “Validating Remote Support” (page

16).

4. Continue to SmartStart wizard Step 3, Connect to the storage system.

Troubleshooting: Adding the Storage System to the Service Processor

If the wizard is not able to successfully add your HP 3PAR StoreServ 7000 Storage system to the Service Processor, use the SPmaint module in SPOCC to add the storage system (using the “Add New InServ” option) to your Service Processor.

For more information, see the HP 3PAR Service Processor Onsite Customer Care (SPOCC) User’s Guide. To access this document, go to the HP 3PAR StoreServ Storage site and click the Support link for your product:

http://www.hp.com/go/3par

Setting Up Local Notification

To set up Local Notification: Local Notification configures your HP 3PAR StoreServ Storage system to email you alerts as issues occur (for example, a CPG becomes low on space, a disk drive fails, and so on).

1. Enter your Service Processor network address.

2. Click Setup.

3. Click Enable Local Notification. (Note that a mailhost must also be configured in order to

completely enable Local Notification.)

For more information about Local Notification setup, see the HP 3PAR Service Processor Onsite

Customer Care (SPOCC) Online Help. For more information about alerts, see the HP 3PAR Management Console Online Help.

Validating Remote Support

Remote Support validation is done as a part of the Service Processor setup. If you need to re-run the Remote Support validation, you can use the SPmaint module in HP 3PAR Service Processor Onsite Customer Care (SPOCC).

1. Log into SPOCC (https://<SP IP>) using the 3parcust username.

2. Click SPmaint→Network Configuration→Test 3PAR Secure Service Collector Server.

3. Verify that SPOCC displays Connectivity test to HP 3PAR Secure Service Collector Server

successful.

4. Verify that the Service Processor is transferring files successfully:

16 Setting Up the HP 3PAR StoreServ Storage System

a. Click Home to return to the SPOCC home page.

The Transfer Status entry indicates the overall status of SP file transfer.

b. To access the SP File Transfer Monitor, click Transfer Status. c. Verify that SP file transfer is successful:

• The Last transfer status entry should include information about the last SP transfer, including the date and time and a status of Ok.

• The Number of files on transfer queue and retry queue should be 0 (zero), which indicates the SP is currently able to pass files to the transport layer.

• The Service Processor upload queue and SSAgent upload queue show the number of files in the queue and should display the date, time, and filename of the most recent file to start uploading.

If this queue becomes long, the Service Processor is encountering transfer issues. To remedy the situation, contact HP support. For more information, see “Troubleshooting

System Setup” (page 17).

The SP File Transfer Monitor refreshes every 15 seconds.

For more information, see the HP 3PAR Service Processor Onsite Customer Care (SPOCC) User’s Guide.

For more information about Remote Support, see “Configuring Remote Support” (page 11).

Troubleshooting System Setup

If you are unable to access the Service Processor Setup wizard, the Service Processor, or the Storage System Setup wizard:

1. Collect the SmartStart log files.

2. Collect the Service Processor log files.

3. Contact HP support and request support for your StoreServ 7000 Storage product.

Collecting SmartStart Log Files

To collect the SmartStart log files for HP support, zip all the files in this folder:

C:\Users\<username>\SmartStart\log

NOTE: You can continue to access the SmartStart log files in the Users folder after you have

removed SmartStart from your system.

Collecting Service Processor Log Files

To collect the Service Processor log files for HP support:

1. Connect to Service Processor Onsite Customer Care (SPOCC). To do so, enter the SP IP address

in a browser.

2. From the navigation pane, click Files.

3. Click the folder icons for files > syslog > apilogs.

4. In the Action column, click Download for each log file:

5. Zip the downloaded log files.

Service Processor setup logSPSETLOG.log

HP 3PAR StoreServ Storage system setup logARSETLOG.system_serial_number.log

General errorserrorLog.log

Troubleshooting System Setup 17

Contacting HP Support about System Setup

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP about accessing the Service Processor Setup wizard or the Storage System Setup wizard, collect the following information:

• SmartStart log files

• Service Processor log files

• Product model names and numbers

• Technical support registration number (if applicable)

• Product serial numbers

• Error messages

• Operating system type and revision level

• Detailed questions

When you contact HP, specify that you are requesting support for your StoreServ 7000 Storage product.

Verifying the HP 3PAR OS on the Service Processor

To check the version of the HP 3PAR OS installed on your Service Processor, use the SPmaint module in SPOCC to display the SP version.

1. Log into SPOCC (https://<SP IP>) using the 3parcust account.

2. Click SPmaint > SP Control/Status.

3. Click Display SP Version.

4. Click Finish to exit the Service Processor Setup wizard.

5. Return to the SmartStart wizard.

For more information, see the HP 3PAR Service Processor Onsite Customer Care (SPOCC) User’s Guide. To access this document, go to the HP 3PAR StoreServ Storage site and click the Support

link for your product:

http://www.hp.com/go/3par

18 Setting Up the HP 3PAR StoreServ Storage System

4 Connect to the HP 3PAR StoreServ 7000 Storage System

1. Click the Connect to the storage system link.

2. In the IP Address or Name text box:

• If this is the first time you are connecting to the HP 3PAR storage system, enter the name or IP address of the HP 3PAR StoreServ 7000 Storage system.

• If you have already connected to the HP 3PAR storage system one or more times, select the storage system from the list.

3. Enter the username and password.

To access your new HP 3PAR StoreServ 7000 Storage system for the first time, enter username

3paradm and the new password for 3paradm you created in the Storage System Setup wizard.

CAUTION: You must configure hosts and storage for one HP 3PAR storage system at a time.

Configuring multiple storage systems can lead to inconsistencies and operating errors.

5 Configure the Hosts

To export (or present) virtual volumes to hosts—which enables the host system to write data to and read data from the HP 3PAR StoreServ Storage system—you must configure either Fibre Channel host connections or iSCSI host connections. For more information on exporting volumes, see

“Exporting Virtual Volumes” (page 46).

Fibre Channel Connections

You can set up Fibre Channel using direct connections or via switches in a SAN.

20 Configure the Hosts

To ensure that your HP 3PAR StoreServ Storage system remains available if a path fails, connect the host system to the HP 3PAR storage system using multiple paths.

Before using SmartStart to configure Fibre Channel connections:

• If you are connecting the host and HP 3PAR StoreServ Storage systems directly, verify that

appropriate cabling is in place between the host system and the HP 3PAR storage system.

• If you are using a SAN:

Verify that appropriate cabling is in place between the host system and the fabric and

◦

the HP 3PAR storage system and fabric.

◦ Verify that the fabric zones comply with the zoning guidelines in the HP 3PAR Windows

Server 2012 and Windows Server 2008 Implementation Guide (see Setting Up and Zoning the Fabric).

To access this document, go to the HP 3PAR StoreServ Storage site and click the Support link for your product:

http://www.hp.com/go/3par

NOTE: SmartStart will configure the port mode depending on the type of connectivity.

Configuring Fibre Channel Connections

To access the Fibre Channel Host Configuration wizard and configure Fibre Channel connections, click the Configure FC host link in the SmartStart wizard.

For more information, see “Configure the Fibre Channel Host” (page 22).

iSCSI Connections

To set up iSCSI connections:

• Verify your network supports 10Gb iSCSI connections.

• Connect the host system to the HP 3PAR StoreServ Storage system using multiple paths in order

to ensure that your HP 3PAR storage system remains available if a path fails.

Configuring iSCSI Connections

To access the iSCSI Host Configuration wizard and configure iSCSI connections, click the Configure iSCSI host link in the SmartStart wizard.

For more information, see “Configure the iSCSI Host” (page 24).

Configure the Fibre Channel Host

Introduction to Configuring the Fibre Channel Host

To set up Fibre Channel connections, ensure that the host system and HP 3PAR StoreServ 7000 Storage system have two Fibre Channel connections. You can configure the Fibre Channel host if you have only one connection, but if that connection stops functioning, the host will not be able to access (read from or write data to) the HP 3PAR StoreServ Storage system.

For more information about setting up Fibre Channel connections, see the HP 3PAR Windows Implementation Guide. To access this document, go to the HP 3PAR StoreServ Storage site and click the Support link for your product:

http://www.hp.com/go/3par

CAUTION: The Fibre Channel Host Configuration wizard might require a reboot of the host

system. If the host system cannot be rebooted at this time, use the Fibre Channel Host Configuration wizard to configure your Fibre Channel connections when a possible reboot is more convenient.

Configuring Local and Remote Connections

You can use SmartStart to:

• Connect the local host (the Windows 2008 R2 server into which you inserted the SmartStart

media) to the HP 3PAR StoreServ Storage system

• Connect a remote host (any Windows 2008 R2 server other than the Windows 2008 R2

server into which you inserted the SmartStart media) to the HP 3PAR storage system To connect to and configure a remote host system:

◦ You must be able to use the same ID and password to gain administrator access to both

the local host and the remote host. If you cannot use the same login, you must insert the SmartStart media into the remote host and configure the machine as a local host.

◦ If you have set up domains on your local host system and plan to configure a remote host

system, that remote host must be in the same domain as the local host.

Connect to the Fibre Channel Host System

1. In the Host address text box:

• If you are configuring the machine into which you inserted the SmartStart media, enter:

localhost

• If you are configuring any host other than the machine running SmartStart, enter that host IP address or DNS hostname

2. Click Connect.

3. Click Next.

Validate the Fibre Channel HBA Setup on the Host

1. Click Validate.

SmartStart automatically detects and lists the HBAs installed on the host system.

2. Verify that at least two of the listed HBAs are supported by your HP 3PAR StoreServ Storage

system. To verify your system’s HBAs, go to the Single Point of Connectivity Knowledge for HP Storage

Products (SPOCK) and navigate to the list of HBAs supported by your host system:

22 Configure the Hosts

http://www.hp.com/storage/spock

Use your HP Passport account to log onto SPOCK. If you do not have an HP Passport account, you can register for a free account on SPOCK.

3. Click Next.

Validate the Fibre Channel Connection

1. Select the HP 3PAR StoreServ Storage system for which you want to validate the Fibre Channel

connection.

2. Click Validate.

If SmartStart cannot find a Fibre Channel connection, or can only find one Fibre Channel connection, SmartStart enables you to configure ports on the HP 3PAR storage system.

If you are only able to configure and validate one Fibre Channel connection, you can still configure the Fibre Channel host.

CAUTION: The redundancy of two Fibre Channel connections, each connected to a different

HP 3PAR StoreServ Storage system node, creates connection stability and allows for future rolling upgrades to the HP 3PAR storage system.

If you are using only one supported Fibre Channel connection and that connection fails, the host will not be able to access (read from or write data to) the HP 3PAR storage system.

NOTE: To configure more than two Fibre Channel connections, use the HP 3PAR Management

Console. To install the Management Console, go to SmartStart wizard Step 6, Install the Management Console.

3. Click Next.

Configure Multipath I/O (MPIO)

Multipath I/O helps ensure the stability of the connection between the host and HP 3PAR StoreServ Storage systems.

1. Click Configure.

2. If the wizard displays the Reboot when finished checkbox, select it. In order to complete this

MPIO configuration, the wizard will reboot the host system at the end of the Fibre Channel host configuration process.

If the MPIO device ID is already configured on the host system, the wizard does not display the Reboot when finished checkbox.

3. Click Next.

Troubleshooting Task Completion

If SmartStart displays the message Failed to validate whether the current Windows task is complete, click Configure again.

If the problem persists, contact HP support. For more information, see “Support and Other Resources”

(page 53).

Install and Start Host Explorer

1. (Optional) To install HP 3PAR Host Explorer, click Install.

Host Explorer helps you discover and manage host system paths. If you do not install Host Explorer, you must manually manage host paths. For more information, see “The Host Explorer

Software Agent” (page 40).

2. Click Next.

Configure the Fibre Channel Host 23

Summary: Fibre Channel Host Configuration

1. Review your Fibre Channel setup.

2. Click Finish.

• If you are connected to the local host and rebooted the host system, the local host reboots. After the local host has finished rebooting, launch SmartStart and continue setup.

• If you are connected to the remote host and rebooted the host system, the remote host reboots. After the remote host reboots, continue setup.

Configure the iSCSI Host

Introduction to Configuring the iSCSI Host

To set up iSCSI connections, ensure that you have the information necessary to set up the iSCSI connections between the host system and HP 3PAR StoreServ 7000 Storage system:

• Host system IP address or name

• iSCSI port information

• MTU (maximum transmission unit) size:

If you are using default frames, use an MTU of 1500.◦

◦ If you have configured jumbo frames, use an MTU of 9000.

Configuring Local and Remote Connections

You can use SmartStart to:

• Connect the local host (the Windows 2008 R2 server into which you inserted the SmartStart

media) to the HP 3PAR StoreServ Storage system

• Connect a remote host (any Windows 2008 R2 server other than the Windows 2008 R2

server into which you inserted the SmartStart media) to the HP 3PAR storage system To connect to and configure a remote host system:

◦ You must be able to use the same ID and password to gain administrator access to both

the local host and the remote host. If you cannot use the same login, you must insert the SmartStart media into the remote host and configure the machine as a local host.

◦ If you have set up domains on your local host system and plan to configure a remote host

system, that remote host must be in the same domain as the local host.

Connect to the iSCSI Host System

1. In the Host address text box:

• If you are configuring the machine into which you inserted the SmartStart media, enter:

localhost

• If you are configuring any host other than the machine running SmartStart, enter that host IP address or DNS

2. Click Connect.

3. Click Next.

Configure Multipath I/O (MPIO)

Multipath I/O helps ensure the stability of the connection between the host and HP 3PAR StoreServ Storage systems.

24 Configure the Hosts

1. Click Configure.

2. If the wizard displays the Reboot when finished checkbox, select it. In order to complete this

MPIO configuration, the wizard will reboot the host system at the end of the iSCSI host configuration process.

If the MPIO device ID is already configured on the host system, the wizard does not display the Reboot when finished checkbox.

3. Click Next.

Troubleshooting Task Completion

If SmartStart displays the message Failed to validate whether the current Windows task is complete, click Configure again.

If the problem persists, contact HP support. For more information, see “Support and Other Resources”

(page 53).

Start the iSCSI Initiator

NOTE: SmartStart only supports the Microsoft iSCSI initiator.

1. Click Start.

2. Click Next.

Configure the iSCSI Port

1. From the System list in the General group box, select the HP 3PAR StoreServ 7000 Storage

system on which you want to configure an iSCSI port.

2. From the Port list, select the port to configure.

NOTE: HP 3PAR storage system ports are designated by the pattern: node:slot:port

The wizard displays the connected device type and the connected device. For example: Connected Device Type: Host

Connected Device: Storage7200–DataCenter2

3. In the IP Settings group box, select whether to obtain the address automatically or enter it

manually. To enter the IP address manually, enter the IP address, subnet mask address, and gateway

address of the target iSCSI port on your HP 3PAR StoreServ 7000 Storage system.

4. From the MTU list, select the MTU (maximum transmission unit) size. The MTU size limits the

size of data packets transmitted over the connection to ensure an appropriate load and steady flow.

• If you are using default frames, use an MTU of 1500.

• If you have configured jumbo frames, use an MTU of 9000.

5. Click Next.

The system configures the port. When the state of the port is Ready, the wizard displays the next step (Configure the iSCSI target).

Configure the iSCSI Target

1. Select the IP address of the iSCSI initiator on the host system.

2. Click Configure.

3. Click Next.

Configure the iSCSI Host 25

Troubleshooting the iSCSI Connection

If the iSCSI initiator on the host system is unable to connect to the HP 3PAR StoreServ Storage system, verify your configuration:

1. Verify your IP settings:

• IP address

• Subnet mask

• Gateway

2. Check your iSCSI connection. To do so, ping the HP 3PAR StoreServ Storage system from the

host.

Troubleshooting Task Completion

If SmartStart displays the message Failed to validate whether the current Windows task is complete, click Configure again.

If the problem persists, contact HP support. For more information, see “Support and Other Resources”

(page 53).

Install and Start Host Explorer

1. (Optional) To install HP 3PAR Host Explorer, click Install.

Host Explorer helps you discover and manage host system paths. If you do not install Host Explorer, you must manually manage host paths. For more information, see “The Host Explorer

Software Agent” (page 40).

2. Click Next.

Summary: iSCSI Host Configuration

1. Review your iSCSI setup.

2. Click Finish.

Configuring Multiple iSCSI Ports

To configure another iSCSI port:

1. Go to SmartStart wizard Step 4, Configure hosts.

2. Click Configure iSCSI hosts.

3. In Steps 1 through 4 of the iSCSI Host Configuration wizard, configure the same iSCSI host

system.

4. At iSCSI Host Configuration wizard Step 5, Configure the iSCSI port, select an additional

port and configure it.

5. In the final steps of the iSCSI Host Configuration wizard, complete the iSCSI configuration for

this host.

26 Configure the Hosts

6 Configure Storage

The steps in SmartStart wizard Step 5, Configure storage, guide you through creating basic storage on your HP 3PAR StoreServ 7000 Storage system.

NOTE: You can use the HP 3PAR Management Console to delete any hosts, virtual volumes, or

exports you create using SmartStart. To do so, install and use the HP 3PAR Management Console (see SmartStart wizard Step 6, Install the Management Console).

To create basic storage, you:

1. Create hosts. Hosts are defined paths between the host system and the HP 3PAR StoreServ

Storage system. For more information, see “Hosts” (page 40).

2. Create virtual volumes. Virtual volumes are the storage containers for data. For more

information, see “Virtual Volumes” (page 43).

Virtual Volumes and CPGs

When you create virtual volumes, you will assign CPGs (Common Provisioning Groups) to those volumes. CPGs are pools of storage space. CPGs allocate storage space to virtual volumes, and volumes use this space to store data.

Default CPGs

The setup process automatically creates default CPGs on your HP 3PAR StoreServ 7000 Storage system. The CPGs created depend on your HP 3PAR storage system’s drive types, number of drive cages, and RAID types:

Default CPG CreatedRAID TypeDrive Type

FC_r11Fast Class

FC_r66Fast Class

NL_r11Nearline

NL_r66Nearline

SSD_r11Solid State

SSD_r55Solid State

SSD_r66Solid State

Using Default CPGs

• To use SmartStart to create basic storage, assign the default CPG to the virtual volume(s) you create.

• To create a new CPG, install and use the HP 3PAR Management Console (see SmartStart wizard Step 6, Install the Management Console).

3. Export virtual volumes. When you export (present) virtual volumes to a host, you make the

volumes accessible to the host. The host system can then perform read/write operations on the exported virtual volumes on your HP 3PAR storage system.

4. In addition to creating storage, you must configure the exported virtual volumes on your

Windows 2008 R2 host system so the host system can use these volumes. The Add Virtual Volumes to Windows wizard, accessed from SmartStart wizard Step 5, Configure storage,

guides you through configuring virtual volumes on a Windows 2008 R2 host system.

For more information on creating storage or to set up advanced storage parameters, use the HP 3PAR Management Console. To install the Management Console, go to SmartStart wizard Step 6, Install the Management Console.

Create Hosts

Welcome to the Create Host Wizard

The Welcome screen describes the settings and properties you can assign to a host.

NOTE: If you select the “Click here to skip this step in the future...” checkbox and want to reinstate

the Welcome screen, delete this file:

C:\Users\<username>\SmartStart\preferences\preferences.xml

28 Configure Storage

Host Settings

1. In the General group box: a. System - Select the system to create the new host. b. Domain - Select the domain in which to create the new host. Select <none> if not

c. Name - Enter the host name. Names are case-sensitive. d. Set Name - Select the host set in which to create the new host. Select <none> if not

e. Host OS - Select the operating system running on the host. f. Persona - The host persona will be visible and disabled. When Host OS is selected, the

applicable.

corresponding persona will be selected for the user, and the Operating System descriptor field will be filled with the Host OS automatically.

• 1 = Generic (Unit Attention Report LUNs, Enable SES device)

• 2 = Generic-ALUA (Unit Attention Report LUNs, Report Target Port Groups, Enable

SES device)

• 6 = Generic-legacy

• 7 = HPUX-legacy (Volume Set Addressing)

• 8 = AIX-legacy (Normal Auto Contingent Allegiance)

• 9 = Egenera (Soft Inquiry Data)

• 10 = ONTAP–legacy (Soft Inquiry Data)

• 11 = VMware (Enable Sub-LUN Addressing, Asymmetric Logical Unit Access)

2. (Optional) In the Descriptors group box, enter the description information as desired in the Location, IP Address, Operating System, Model, Contact, and Comments fields.

3. Click Next, or click Finish to close the wizard and create the host with the information entered.

Fibre Channel Settings

1. To assign available WWNs: a. Select one or more WWNs from the Available WWNs list. This list displays WWNs for

all physically connected host paths not already assigned to hosts.

b. Click the left arrow to add the selected WWN(s) to the Assigned WWNs list.

2. To assign new WWNs, enter the WWN(s) for the host in the New WWN text box and click Assign.

3. Click Next, or click Finish to close the wizard and create the host with the information entered.

Create Hosts 29

iSCSI Settings

1. In the iSCSI Host Paths group box: a. Select one or more iSCSI names from the Available iSCSI Names list. This list displays

b. Click the left arrow to add the selected iSCSI name(s) to the Assigned iSCSI Names list. c. To assign new iSCSI names, enter the iSCSI name(s) in the New iSCSI Name text box and

NOTE: Rules for the CHAP group box in the following step are as follows:

• When clicking the Initiator CHAP check box, CHAP Name is initialized with the host

• The Target CHAP check box is enabled when the Initiator CHAP check box is selected.

• The CHAP Secret text box is required if a CHAP Name is entered.

• Target CHAP is optional.

• Target CHAP can only be populated if Initiator CHAP is populated.

2. In the CHAP group box: a. Click the Initiator CHAP check box. The CHAP Name text box displays the host name. b. Enter a secret/password in the CHAP Secret text box. c. If the CHAP Secret text box is entered in hexadecimal, click the Hex check box. d. If required, click the Target CHAP check box. The CHAP Name text box displays the system

e. Enter a secret/password in the CHAP Secret text box.

3. Click Next to view summary information, or click Finish to close the wizard and configure the host with the information gathered.

iSCSI names for all physically connected host paths not already assigned to hosts.

click Assign.

name (default).

name.

Summary

Review the summary information, then click Finish.

Create Virtual Volumes

Welcome to the Create Virtual Volumes Wizard

The Welcome screen describes the settings and properties you can assign to a virtual volume.

NOTE: If you select the “Click here to skip this step in the future...” checkbox and want to reinstate

the Welcome screen, delete this file:

C:\Users\<username>\SmartStart\preferences\preferences.xml

30 Configure Storage

Configure Virtual Volume

1. In the General group box: a. System - Select the system where the volume will be created. b. Domain - Select the domain in which the volume will reside. Select <none> if not

applicable.

c. Name - Enter a name for the new volume. Names are case-sensitive. d. ID - Enter an ID for the new volume if you uncheck the auto box (option shown only if

Show advanced options is selected).

e. Use Template - Select the volume template to apply to the new volume. If not required,

select <none>.

f. Comments - Enter any notes about the volume.

2. In the Allocation group box: a. Select how the volume will be provisioned. Selecting Thinly Provisioned results in the

creation of a Thinly Provisioned Virtual Volume (TPVV). Selecting Fully Provisioned results in the creation of a base volume.

NOTE: Creating Thinly Provisioned Virtual Volumes (TPVVs) requires the HP 3PAR Thin

Provisioning Software license.

b. Size - Enter the size of the volume. Change the Size list value to MiB or TiB as applicable.

The default is GiB.

NOTE: Minimum permitted volume size is 256MiB, maximum is 16TiB. Minimum

chunklet size for a V-Class system is 1 GiB; if 256MiB virtual volumes are created, the remaining space of the volume will be unused.

c. If you selected Thinly Provisioned:

i. User CPG - Select a user CPG from the CPG list. ii. Copy CPG - Select a copy CPG or <none>. iii. In the Allocation Warning and Allocation Limit text boxes for User CPG and Copy

CPG, enter the appropriate information. If you do not want these options used, uncheck the Enabled box. (The Allocation Limit text box appears only if Show advanced options is checked.)

d. If you selected Fully Provisioned, select a CPG from the CPG list.

i. User CPG - Select a user CPG from the CPG list. ii. Copy CPG - Select a copy CPG or <none> from the CPG list. iii. In the Allocation Warning and Allocation Limit text boxes for Copy CPG, enter the

appropriate information. If you do not want these options used, uncheck the Enabled box. (The Allocation Limit text box appears only if Show advanced options is checked.)

3. In the Grouping group box: a. Number of Volume(s) - Enter the number of volumes to create. (If you enter 2 or higher,

you have the option of checking Attempt to share LDs).

b. Set Name - Select a virtual volume set name or if not required, select <none>.

4. If you want to export the volumes after creation, check Export Volume(s) after creation, otherwise click Next to configure the virtual volumes policies and geometry (if Show advanced options is checked), or click Finish.

5. In the Grouping group box: a. Count - Enter the number of volumes to create. b. Set Name - Select a virtual volume set name or, if not required, select <none>.

6. Click Next to configure Copy Space Settings, or click Finish.

Create Virtual Volumes 31

Policies and Geometry

This page is displayed only if Show advanced options was checked on the Configure Virtual Volume page.

1. In the Policies group box enable any of the following:

a. Allow stale snapshots. b. Restrict export to one host. c. Enable zero detect (default). d. Retention Time. If enabled, enter a value in the corresponding text box and then select

either day(s) or hour(s).

e. Expiration Time. If enabled, enter a value in the corresponding text box and the select

either day(s) or hour(s).

2. In the Geometry group box:

a. Enter the number of sectors per track, or accept the default value. b. Enter the number of heads per cylinder, or accept the default value.

3. Click Next to view summary information, or click Finish.

Summary

Review the summary information, then click Finish.

Export Virtual Volumes

Welcome to the Export Virtual Volumes Wizard

The Welcome screen describes the virtual volume export possibilities.

NOTE: If you select the “Click here to skip this step in the future...” checkbox and want to reinstate

the Welcome screen, delete this file:

C:\Users\<username>\SmartStart\preferences\preferences.xml

Export

1. In the General group box: a. System - Select a system from the list. b. Domain - Select a domain from the list. If not applicable, select <none>.

2. In the Virtual Volume group box: a. Select either Virtual Volume or Virtual Volume Set. b. From the virtual volume or virtual volume set list, select the volume(s) to export.

3. In the Export To group box: a. Select either Host (Host Sees) or Host Set (Host in Set). b. From the host or host set list, select the host(s) you wish to export the virtual volumes to.

4. If you make any change in the advanced options, then clear the Show advanced options checkbox, a warning dialog will be displayed to warn you that the selected advanced options will be lost.

If you click the Yes button, it will change back to basic mode and all advanced options will be set back to default. If port (Port Present) or Host and Port (Matched Set) was selected, it will be changed back to the default Host (Host Sees).

If you click the No button, it will stay in Advanced mode.

5. If you selected the Override lower priority templates checkbox and click Finish, a warning dialog is displayed. This operation can result in data loss.

6. Click Next to go to the Summary page, or click Finish to complete the wizard.

32 Configure Storage

Summary

Review the summary information, then click Finish.

Add Virtual Volumes to Windows

Introduction to Adding Virtual Volumes to Windows

To use virtual volumes on a Windows 2008 R2 host system, you must first configure the volumes as Windows disks.

To configure virtual volumes on your Windows 2008 R2 server:

• You do not have to be connected to the HP 3PAR StoreServ Storage system to add volumes

to Windows.

• To use SmartStart to format volumes as Windows disks, you must use Microsoft NTFS.

• If you have started a new SmartStart session, you must be able to supply the IP address or

name of the Windows 2008 R2 host system.

• You can either assign the virtual volumes to an available drive or mount an empty NTFS folder.

Connect to the Host

1. In the Host address text box:

• If you are configuring the machine into which you inserted the SmartStart media, enter:

localhost

• If you are configuring any host other than the machine running SmartStart, enter that host’s IP address or DNS

2. Click Connect.

3. Click Next.

Add Virtual Volumes to Windows

1. Select the virtual volume, which displays as a virtual volume device, that you want to configure

as a Windows disk.

• If the volume is less than 2 TB, SmartStart initializes the Windows disk as an MBR (Master Boot Record).

• If the volume is greater than 2 TB, SmartStart initializes the Windows disk as a GPT (Globally Unique Identifier Partition Table).

2. In the Disk label for this virtual volume text box, enter the Windows disk name to assign to

this virtual volume. The disk label enables you to identify this virtual volume on the Windows server.

NOTE: Do not use special characters in the disk label. Certain special characters, such as

an apostrophe ('), can prevent the wizard from adding the virtual volume to Windows successfully.

3. Either:

• Select a drive to assign to the virtual volume.

• Select an empty NTFS folder to mount.

To mount an NTFS folder to a remote host system, enter the drive and folder name (e.g., C:\<remote_host>\VV_folder).

Add Virtual Volumes to Windows 33

NOTE: Verify the folder you mount is empty. If the folder does not exist, is not empty,

or is read-only, the folder might not mount successfully.

4. Click Next.

Adding virtual volumes to Windows might take up to 10 minutes.

Troubleshooting Task Completion

If SmartStart displays the message Failed to validate whether the current Windows task is complete, use one of the following suggestions to try the task again:

• Click the Prev button, then click Next.

• Cancel and then restart the wizard.

If the problem persists, contact HP support. For more information, see “Support and Other Resources”

(page 53).

Summary: Add Virtual Volumes to Windows Wizard

1. Review your virtual volume disk device setup.

2. Click Finish.

Troubleshooting Task Completion

If SmartStart displays the message Failed to validate whether the current Windows task is complete, click Finish again.

If the problem persists, contact HP support. For more information, see “Support and Other Resources”

(page 53).

34 Configure Storage

7 Install the HP 3PAR Management Console

To manage your HP 3PAR StoreServ Storage systems and access advanced features and functionality, use the HP 3PAR Management Console.

To install the Management Console, click the Install the HP 3PAR Management Console link.

Accessing the Management Console

To access the HP 3PAR Management Console:

• If you are an administrator, launch the Management Console from the Management Console

icon. (The installation adds the HP 3PAR Management Console icon to administrator desktops only.)

• If you are not an administrator, launch the Management Console from the Management

Console folder.

For more information on using the HP 3PAR Management Console to manage your HP 3PAR storage systems, see the HP 3PAR Management Console Online Help.

Part II Understanding Storage

For more information about storage concepts, see the HP 3PAR StoreServ Storage Concepts Guide. To access this document, go to the HP 3PAR StoreServ Storage site and click the Support link for your product:

http://www.hp.com/go/3par

For information about supported hardware and software platforms, go to the Single Point of Connectivity Knowledge (SPOCK) website:

http://www.hp.com/storage/spock

See:For conceptual information on:

“Storage Software Components” (page 37)Data storage components (physical disks, chunklets, logical disks,

CPGs, and virtual volumes)

“Hosts” (page 40)Hosts (WWN or iSCSI paths)

“CPGs” (page 42)CPGs (pool of storage space)

“Virtual Volumes” (page 43)Virtual volumes (storage containers)

“Exporting Virtual Volumes” (page 46)Exporting virtual volumes (making volumes accessible to hosts)

“RAID” (page 47)RAID (redundancy for storage stability)

“User Roles and Rights” (page 48)User roles and rights (authorizations)

“Managing Storage” (page 49)Managing storage

For a list of HP 3PAR documents, see “HP 3PAR documentation” (page 53).

8 Storage Software Components

HP 3PAR StoreServ Storage systems include both the hardware components that physically store your data, and the software applications that manage your data.

An HP 3PAR storage system is composed of the following logical data layers:

• Physical disks

• Chunklets: On an HP 3PAR StoreServ 7000 Storage system, chunklets are 1 GiB units of disk

space

• Logical disks: Advanced storage components that add RAID stability

• CPGs (Common Provisioning Groups): Shared pools of storage space

• Virtual Volumes: Data containers accessible by host systems

The relationship between HP 3PAR storage system data layers is illustrated in Figure 2 (page 37).

Figure 2 HP 3PAR StoreServ Storage System Data Layers

Each layer is created from elements of the layer above:

• Chunklets are drawn from physical disks.

• Logical disks are created from groups of chunklets.

• Common Provisioning Groups (CPGs) are groups of logical disks.

• Virtual volumes use storage space provided by CPGs.

Physical Disks

A physical disk is a disk drive mounted on a drive magazine located in drive cages (or drive enclosures) in an HP 3PAR storage system.

Chunklets

Physical disks are divided into chunklets. Each chunklet occupies contiguous space on a physical disk. On HP 3PAR StoreServ 7000 Storage systems, all chunklets are 1 GB. Chunklets are automatically created by the HP 3PAR Operating System, and they are used to create logical disks. A chunklet is assigned to only one logical disk.

RAID and Logical Disks

A logical disk is a collection of physical disk chunklets arranged as rows of RAID sets. Each RAID set is made up of chunklets from different physical disks.

Logical disks are pooled together in Common Provisioning Groups (CPGs), which allocate space to virtual volumes. The underlying logical disks are automatically created by the HP 3PAR OS when you create CPGs.

NOTE: Logical disks are an advanced storage component. For more information, see the HP

3PAR Management Console User Guide or the HP 3PAR StoreServ Storage Concepts Guide. To

access these documents, go to the HP 3PAR StoreServ Storage site and click the Support link for your product:

http://www.hp.com/go/3par

Common Provisioning Groups

A Common Provisioning Group (CPG) is a shared pool of storage space (specifically, a virtual pool of logical disks) that allocates space to virtual volumes on demand. A CPG allows up to 4,095 virtual volumes to share the CPG's resources. You can create fully provisioned virtual volumes and Thinly Provisioned Virtual Volumes (TPVVs or Thin volumes) that draw space from a CPG's storage pool.

Virtual Volumes

Virtual volumes draw their resources from Common Provisioning Groups (CPGs). In order to make storage available to hosts, volumes are exported as Logical Unit Numbers (LUNs) to hosts. Virtual volumes are the only data layer visible to the hosts.

You can create physical copies or virtual copy snapshots of virtual volumes; both types of copies remain available if the original base volume becomes unavailable.

When you create virtual volumes, you must assign CPGs in order to allocate space to the virtual volumes. Therefore, to create virtual volumes, you must either use the default CPG created during the process of initializing the HP 3PAR StoreServ Storage system or create custom CPGs.

38 Storage Software Components

You can create the following types of virtual volumes:

• Fully provisioned virtual volumes: Volume size is fixed. Creating fully provisioned virtual

volumes does not require a separate license.

• Thinly Provisioned Virtual Volumes: Also known as Thin volumes, these volumes allocate space

on demand in small increments. Creating Thin volumes requires the HP 3PAR Thin Provisioning Software license.

• Physical copies: A full copy of a volume. Creating physical copies does not require a separate

license.

• Virtual copies: A snapshot of a base volume that only records changes to the base volume.

Creating virtual copies requires the HP 3PAR Virtual Copy license.

9 Hosts

The HP 3PAR StoreServ Storage system sees a host as a set of Fibre Channel WWNs (World Wide Names) or iSCSI names: in other words, a set of host I/O paths. The host system uses these I/O paths to perform read/write operations on exported virtual volumes on the storage system.

• The HP 3PAR storage system automatically detects hosts that are physically connected to ports

• These WWNs or iSCSI names do not need to be associated with target ports on the HP 3PAR

• A virtual volume can be exported (presented or made accessible) to one or more hosts. The

To modify system ports and host configurations, use the HP 3PAR Management Console. For more information, see the HP 3PAR Management Console Online Help.

NOTE: For recommended practices and detailed configuration information regarding using your

host devices with your HP 3PAR storage system, see the relevant HP 3PAR Implementation Guide.

on the storage system. You can also add new WWNs or iSCSI names for unestablished host paths and assign these WWNs or iSCSI names to a host before hosts are physically connected.

storage system controller nodes. Therefore, you do not need to manually reconfigure a host path after connecting new hosts.

host sees the exported virtual volume as a LUN (logical unit number) connected to one or more ports. After the virtual volume is exported to a host, the host can send requests (reads/writes) to the LUN.

Creating and Removing Hosts

You can create, modify, and remove Fibre Channel and iSCSI hosts and their properties.

• When you create a new host, you can either assign WWNs or iSCSI names right away or

add those paths later.

• A virtual volume that is exported to a host is exported to all the WWNs or iSCSI names that

make up the host. To export virtual volumes to specific WWNs or iSCSI names on a host system, you can create

separate hosts (host paths) on the host system and assign each WWN or iSCSI name to its own host.

• If you have multiple hosts that require the same administrative procedures, you can group

those hosts into a host set and manage them together, as one host.

To manage hosts, use the HP 3PAR Management Console. For more information, see the HP 3PAR Management Console Online Help.

Host Personas

Host personas are settings that enable hosts connected to Fibre Channel or iSCSI ports on the HP 3PAR StoreServ Storage system to deviate from the default host behavior. The system automatically assigns a host persona based on your operating system.

For more information on managing host personas, see the HP 3PAR Management Console Online Help.

The Host Explorer Software Agent

The HP 3PAR Host Explorer Software agent is a program that runs on a host connected to an HP 3PAR StoreServ Storage system. On Windows, the Host Explorer agent runs as a service.

Using the HP 3PAR Host Explorer Software agent does not require a separate license. The Host Explorer agent communicates with the HP 3PAR StoreServ Storage system over a Fibre

Channel or iSCSI connection and enables the host to send detailed host-configuration information

40 Hosts

to the storage system. The information gathered from the Host Explorer agent is visible to uncreated hosts, and assists with creating hosts and diagnosing host-connectivity issues.

How Host Explorer Helps You Create Hosts

When you create a host, the system displays the unassigned WWNs or iSCSI names:

• When the Host Explorer agent is running on the attached hosts, the system automatically

groups the WWNs or iSCSI names for the host together, which helps you create the host.

• If the Host Explorer agent is not running on the attached hosts, the system cannot determine

which host each WWN or iSCSI name belongs to, and you must manually assign each WWN or iSCSI name to a host.

How Host Explorer Helps You Diagnose Host-Connectivity Issues

The Host Explorer agent collects the following information and sends it to the system:

• Host operating system and version

• Fibre Channel and iSCSI HBA details

• Multipath driver and current multipath configuration

• Cluster configuration information

For more information on installing and using the Host Explorer agent, see the HP 3PAR Host Explorer User’s Guide. To access this document, go to the HP 3PAR StoreServ Storage site and click the

Support link for your product:

http://www.hp.com/go/3par

For a list of supported host operating systems, go to the Single Point of Connectivity Knowledge (SPOCK) website:

http://www.hp.com/storage/spock

The Host Explorer Software Agent 41

10 CPGs

A Common Provisioning Group (CPG) creates a virtual pool of storage space that allows up to 4,095 virtual volumes to share the CPG's resources. When you create virtual volumes (fully provisioned virtual volumes or Thin volumes), the volumes draw storage space from the CPG's storage space pool.

• CPGs dynamically allocate storage space to Thin volumes. Therefore, when a Thin volume is

running low on user space, the HP 3PAR StoreServ Storage system automatically assigns more storage capacity to the Thin volume (specifically, the storage system maps new regions—from the logical disks in the CPG associated with the Thin volume—to the Thin volume). Because space is allocated dynamically to Thin volumes, the storage system does not contain large pockets of unused but allocated space.

• CPGs allocate a fixed amount of storage space to fully provisioned virtual volumes upon

creation. Therefore, the storage system could contain large pockets of unused but allocated space.

By default, CPGs are configured to automatically grow over time, as required by application writes, when the amount of available space falls below a configured threshold.

Monitoring CPG Growth

CPGs require careful planning and monitoring to prevent them from becoming so large that they set off the HP 3PAR StoreServ Storage system's built-in safety mechanisms. These safety mechanisms prevent a CPG from consuming all free space on the system, but they only work properly on systems that are planned carefully and monitored closely. To restrict a CPG's growth and maximum size, configure these monitoring aids when you create the CPG:

• Growth increment

• Growth warning

• Growth limit

The maximum number of CPGs per system is 2,048. To create and manage CPGs, use the HP 3PAR Management Console. For more information, see

the HP 3PAR Management Console Online Help.

42 CPGs

11 Virtual Volumes

Virtual volumes are the only data layer visible to host systems.

• Virtual volumes draw storage space from Common Provisioning Groups (CPGs).

• Virtual volumes become visible to host systems when you export (present) them to hosts.

• Virtual volumes are exported as Logical Unit Numbers (LUNs) to hosts.

• You can create physical copies or virtual copies (snapshots) of virtual volumes. These copies

are backup in case the original base volume becomes unavailable.

• If you have multiple volumes that require the same administrative procedures, you can group

those volumes into an autonomic group and manage them together, as one volume.

To create and manage virtual volumes, use the HP 3PAR Management Console. For more information, see the HP 3PAR Management Console Online Help.

Virtual Volume Types

There are three types of virtual volumes used directly for data storage:

• Fully provisioned virtual volumes have a set amount of allocated user space. Fully provisioned

virtual volumes require the HP 3PAR StoreServ Storage system to reserve the entire amount of storage space configured for the volumes, whether or not the space is actually used. The size of each fully provisioned virtual volume size is fixed (and not dynamic, like a Thin volume); the size limit is 16 TiB.

• Thinly Provisioned Virtual Volumes (TPVVs or Thin volumes) draw space from the associated

CPG pools as needed. CPGs allocate space on demand to Thin volumes in small increments for each controller node, but can adjust the size of these increments based on the rate of consumption (allocating more space during periods of high consumption and less space during periods of low consumption). As the volumes that draw space from the CPG require additional storage, the HP 3PAR OS automatically adds more storage space to the CPG until the CPG reaches its growth limit. The Thin volume size limit is 16 TiB.

Monitoring Thin Volume Growth

Thin volumes require careful planning and monitoring to prevent them from becoming so large that either they set off the HP 3PAR StoreServ Storage system's built-in safety mechanisms or writes to the volumes fail. To restrict a Thin volume’s growth:

◦ Set an allocation warning

◦ Set an allocation limit, and ensure this limit does not exceed the associated CPG’s growth

limit

◦ Continue to monitor Thin volume growth

Creating Thin volumes requires the HP 3PAR Thin Provisioning Software license.

• Administrative volumes are created by the system and are for system usage only.

Virtual Volume Types 43

Fully provisioned virtual volumes and Thin volumes have three separate data components:

• User space contains the user data. The user space is the area of the volume that corresponds

to the regions in the CPG that are available to the host. Thus, the user space is the part of the virtual volume you export to the host as a LUN.

• Copy space, also known as snapshot space, contains the copy data. The copy space is the

area of the volume that corresponds to the regions in the CPG that contain copies of user data that have changed since the previous virtual copy (snapshot) of the volume was created.

• Administration space, also known as admin space, contains pointers to copies of user data

in the copy space. The administration space is the area of the volume that corresponds to regions in the CPG that track changes to the volume since the previous snapshot was created. Administration space is managed by the system; it cannot be exported and cannot be removed from the system.

You can provision a virtual volume’s user space and copy space from the same or from different CPGs. If a virtual volume’s user space and copy space are on different CPGs and the CPG containing the copy space becomes full, the user space still remains available to the host.

To save time, you can create multiple identical virtual volumes at one time.

Physical Copies

A physical copy is a full copy of a volume. A physical copy duplicates all the data from one original base volume to another volume called the destination volume. The data in a physical copy is static; it is not updated with subsequent changes to the parent volume. Therefore, any changes to either volume causes them to lose synchronization with each other; however, you can resynchronize the volumes. For more information on resynchronizing a base and destination volume, see the HP 3PAR Management Console Online Help.

To reduce the number of management tasks around physical copies:

• You can create a consistent group of physical copies from a list of virtual volumes.

• You can group physical copies into autonomic groups that are managed as one physical

copy.

A physical copy can only be made from a base volume with enough free space to accommodate writes to that volume during the physical copy operation. In addition, the destination volume must meet the following conditions:

• It must have snapshot space associated with it.

• It must have at least as much user space as the volume being copied.

• It must not be exported to a host.

Virtual Copies

A virtual copy is a snapshot of a base volume (a base volume is an original volume that is copied). Unlike a physical copy, which is a duplicate of an entire volume, a virtual copy only records changes to the base volume. This functionality allows an earlier state of the original virtual volume to be re-created by starting with its current state and rolling back all the changes that have been made since the virtual copy was created.

Creating virtual copies requires the HP 3PAR Virtual Copy license. You can make virtual copies of:

• Fully provisioned virtual volumes

• Thin volumes

• Physical copies

• Other virtual copies (snapshots)

44 Virtual Volumes

Virtual copies are created using copy-on-write techniques, which are available only with the HP 3PAR Virtual Copy Software license. Thousands of snapshots of each virtual volume can be created—up to the amount of storage space available. Depending on your system configuration, you can make up to 500 virtual copies of a base volume.

To reduce the number of management tasks around physical copies:

• You can create a consistent group of virtual copies from a list of virtual volumes.

• You can group virtual copies into autonomic groups that are managed as one virtual copy.

NOTE: Virtual copies are consistent at the virtual volume level, but not at the host filesystem or

application level. In other words, virtual copies only preserve the data that was written on the source virtual volume before the virtual copy is created. Virtual copies do not preserve the data that is resident within the application or filesystem buffers and is not flushed to disk before the virtual copy is created.

Virtual Copies 45

12 Exporting Virtual Volumes

Virtual volumes are the only data layer you can make visible to hosts. In order to make virtual volumes visible to hosts, you must export (present) the virtual volume to the host.

The export process creates an association between the volume and a logical unit number (LUN). You configure the characteristics of this association when you create the Virtual Volume-LUN pairing (VLUN).

To export virtual volumes, use the HP 3PAR Management Console. For more information, see the HP 3PAR Management Console Online Help.

For the maximum number of VLUNs supported for each host with your specific system configuration, go to the Single Point of Connectivity Knowledge (SPOCK) website http://www.hp.com/storage/

spock.

VLUN Templates and Active VLUNs

When you create VLUNs, the system produces both VLUN templates that establish export rules, and active VLUNs that the host sees as a LUN or attached disk device expressed as a logical unit number.

A VLUN template is an export rule that sets up an association between a virtual volume and a LUN-host, LUN-port, or LUN-host-port combination that governs how the host can access the virtual volume. A VLUN template can use one of the following export rules:

• A host-sees VLUN template allows only a specified host to see a volume.

• Host set allows any host that is a member of the specified host set to see a volume.

• A port-presents VLUN template allows any host on a specified port to see the volume.

• A matched-set VLUN template allows only a specified host on a specified port to see the

volume.

When you export volumes, and the virtual volumes and host paths meet the parameters set in the specified VLUN template, the system creates active VLUNs. The host system uses those active VLUNs to access the virtual volumes in order to perform read/write operations.

46 Exporting Virtual Volumes

13 RAID

RAID (redundant array of independent disks) is a storage functionality that distributes data in units called chunklets across physical disks in order to create redundancy and therefore increase the stability of your stored data. On the HP 3PAR StoreServ 7000 Storage system, a chunklet is 1 GiB.

RAID is one of the parameters of a CPG (common provisioning group), the storage pool from which volumes allocate storage space. You can set the RAID type, along with other parameters, when you create a CPG, and you can also modify an existing CPG’s RAID.

RAID Types

HP 3PAR storage systems support the following types of RAID:

• RAID 0: Data is striped across rows of chunklets on different physical disks.

RAID 0 improves performance but provides no fault-tolerance.

• RAID 10 (RAID 1): Data is striped across RAID 1 (or mirrored) sets. A RAID 1 set is made up

of two or more chunklets that contain the same data. The chunklets in each set are distributed across different physical disks, which could be located in different drive magazines or different drive cages.

A RAID 1 set can function with the loss of all but one of the chunklets in the set.

• RAID 50 (RAID 5): Data is striped across rows of RAID 5 sets. A RAID 5 set, or parity set, is

made up of at least three chunklets. Each RAID 5 set contains a total of two chunklets of space for data and one chunklet of space for parity. The chunklets in each RAID 5 set are distributed across different physical disks, which could be located in different drive magazines or different drive cages.

A RAID 5 set can function with the loss of any one of the chunklets in the set.

• RAID Multi-parity (MP) (RAID 6): Data is striped across rows of RAID MP sets. A RAID MP set,

or double-parity set, is made up of at least 8 chunklets. Each RAID MP set contains a total of 6 chunklets of space for data and 2 chunklets of space for parity. The chunklets in each RAID MP set are distributed across different physical disks, which could be located in different drive magazines or different drive cages.

A RAID MP set can function with the loss of any two of the chunklets in the set.

For more detail on the implementation of RAID in HP 3PAR storage systems, see the HP 3PAR StoreServ Storage Concepts Guide. To access this document, go to the HP 3PAR StoreServ Storage site and click the Support link for your product:

http://www.hp.com/go/3par

RAID Types 47

14 User Roles and Rights

In order to access an HP 3PAR StoreServ Storage system, you must have a user account. Each HP 3PAR OS user is assigned a role, and each role is assigned a set of rights. The roles and rights assigned to the user determine the tasks the user is allowed to perform on a system. To maintain greater control over your system, assign users roles with the minimum set of rights they need to perform their tasks.

Eight roles are defined in the HP 3PAR OS. There are four standard roles and four extended roles.

Table 1 Standard HP 3PAR OS User Roles

Rights Assigned to RolesUser Roles

Rights are limited to read-only access.Browse

Edit

Service

Rights are granted to most operations. For example; creating, editing, and removing virtual volumes and other objects.

Rights are granted to all operations.Super

Rights are limited to operations required to service the system. Allows limited access to user information and user group resources.

Table 2 Extended HP 3PAR OS User Roles

Rights Assigned to RolesUser Roles

Create

Basic Edit

3PAR AO

3PAR RM

Rights are limited to creating objects. For example; virtual volumes, CPGs, hosts, and schedules.

Rights are similar to the Edit role. For example, creating and editing virtual volumes and other objects. The rights to remove objects are more restricted for the Basic Edit role than the Edit role.

Rights are limited to internal use by HP for Adaptive Optimization operations.

Rights are limited to internal use by HP for Recovery Manager operations.

There is no functional difference between standard and extended roles. The extended roles define a set of rights optimized for users with specialized or restricted tasks. For example, assigning a user the Create role allows the user to create virtual volumes and other objects, but does not allow the user to remove virtual volumes.

To view a list of roles and all of the rights assigned to each role, see the HP 3PAR Command Line

Interface Administrator’s Manual. For instructions on performing user-management tasks, see the HP 3PAR Management Console User Guide. To access these documents, go to the HP 3PAR

StoreServ Storage site and click the Support link for your product:

http://www.hp.com/go/3par

48 User Roles and Rights

15 Managing Storage

To manage your HP 3PAR StoreServ Storage system, use the HP 3PAR Management Console.

• To install the Management Console, go to SmartStart wizard Step 6, Install the Management

Console.

• For more information on using the Management Console:

Start the Management Console and open the HP 3PAR Management Console Online

◦

Help.

◦ Download the HP 3PAR Management Console User’s Guide.

To access this document, go to the HP 3PAR StoreServ Storage site and click the Support link for your product:

http://www.hp.com/go/3par

Setting Up Alert Emails

To configure your HP 3PAR storage system to email you alerts as issues occur (e.g., a CPG becomes low on space, a disk drive fails, and so on), set up Local Notification.

• To set up Local Notification, use SPOCC's Setup module.

For more information about Local Notification setup, see the HP 3PAR Service Processor Onsite Customer Care (SPOCC) Online Help.

• For more information about alerts, see the HP 3PAR Management Console Online Help.

Part III Additional Resources

See:For information on:

“Additional Resources” (page 51)Accessing related HP 3PAR documentation

Troubleshooting SmartStartTroubleshooting SmartStart

The HP 3PAR StoreServ Storage Systems Guided Troubleshooting site:

http://www.hp.com/support/hpgt/3par

“Glossary”Definitions for HP 3PAR terms

16 Additional Resources

17 Support and Other Resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

• Product model names and numbers

• Technical support registration number (if applicable)

• Product serial numbers

• Error messages

• Operating system type and revision level

• Detailed questions

Specify the type of support you are requesting:

HP 3PAR T-Class storage systems HP 3PAR F-Class storage systems

Support requestHP 3PAR storage system

StoreServ 7000 StorageHP 3PAR StoreServ 7200 and 7400 Storage systems

3PAR or 3PAR StorageHP 3PAR StoreServ10000 Storage systems

HP 3PAR documentation

Supported hardware and software platforms

and administer HP 3PAR storage systems

Using the HP 3PAR CLI to configure and administer storage systems

to manage host configuration and connectivity information

See:For information about:

The Single Point of Connectivity Knowledge for HP Storage Products (SPOCK) website:

http://www.hp.com/storage/spock

The HP 3PAR StoreServ Storage site:Locating HP 3PAR documents

http://www.hp.com/go/3par

To access HP 3PAR documents, click the Support link for your product.

HP 3PAR storage system software

HP 3PAR StoreServ Storage Concepts GuideStorage concepts and terminology

HP 3PAR Management Console User's GuideUsing the HP 3PAR Management Console (GUI) to configure

HP 3PAR Command Line Interface Administrator’s Manual

HP 3PAR Command Line Interface ReferenceCLI commands

HP 3PAR System Reporter Software User's GuideAnalyzing system performance

HP 3PAR Host Explorer User’s GuideInstalling and maintaining the Host Explorer agent in order

Model (CIM) to manage HP 3PAR storage systems

HP 3PAR CIM API Programming ReferenceCreating applications compliant with the Common Information

Contacting HP 53

See:For information about:

HP 3PAR-to-3PAR Storage Peer Motion GuideMigrating data from one HP 3PAR storage system to another

Configuring the Secure Service Custodian server in order to monitor and control HP 3PAR storage systems

Copy

Identifying storage system components, troubleshooting information, and detailed alert information

Server

HP 3PAR Secure Service Custodian Configuration Utility Reference

HP 3PAR Remote Copy Software User’s GuideUsing the CLI to configure and manage HP 3PAR Remote

HP 3PAR Upgrade Pre-Planning GuideUpdating HP 3PAR operating systems

HP 3PAR F-Class, T-Class, and StoreServ 10000 Storage Troubleshooting Guide

HP 3PAR Policy Server Installation and Setup GuideInstalling, configuring, and maintaining the HP 3PAR Policy HP 3PAR Policy Server Administration Guide

54 Support and Other Resources

See:For information about:

Planning for HP 3PAR storage system setup

Hardware specifications, installation considerations, power requirements, networking options, and cabling information

for HP 3PAR storage systems

HP 3PAR StoreServ 7000 Storage Site Planning ManualHP 3PAR 7200 and 7400 storage systems

HP 3PAR 10000 storage systems

Installing and maintaining HP 3PAR 7200 and 7400 storage systems

the Service Processor

storage systems

HP 3PAR host application solutions

Backing up Oracle databases and using backups for disaster recovery

Backing up Exchange databases and using backups for disaster recovery

HP 3PAR StoreServ 10000 Storage Physical Planning Manual

HP 3PAR StoreServ 10000 Storage Third-Party Rack Physical Planning Manual

HP 3PAR StoreServ 7000 Storage Installation GuideInstalling 7200 and 7400 storage systems and initializing HP 3PAR StoreServ 7000 Storage SmartStart Software

User’s Guide

HP 3PAR StoreServ 7000 Storage Service GuideMaintaining, servicing, and upgrading 7200 and 7400

HP 3PAR StoreServ 7000 Storage Troubleshooting GuideTroubleshooting 7200 and 7400 storage systems

HP 3PAR Service Processor Software User GuideMaintaining the Service Processor HP 3PAR Service Processor Onsite Customer Care

(SPOCC) User's Guide

HP 3PAR Recovery Manager Software for Oracle User's Guide

HP 3PAR Recovery Manager Software for Microsoft Exchange 2007 and 2010 User's Guide

Backing up SQL databases and using backups for disaster recovery

Backing up VMware databases and using backups for disaster recovery

Installing and using the HP 3PAR VSS (Volume Shadow Copy Service) Provider software for Microsoft Windows

Best practices for setting up the Storage Replication Adapter for VMware vCenter

Troubleshooting the Storage Replication Adapter for VMware vCenter Site Recovery Manager

Installing and using vSphere Storage APIs for Array Integration (VAAI) plug-in software for VMware vSphere

HP 3PAR Recovery Manager Software for Microsoft SQL Server User’s Guide

HP 3PAR Management Plug-in and Recovery Manager Software for VMware vSphere User's Guide

HP 3PAR VSS Provider Software for Microsoft Windows User's Guide

HP 3PAR Storage Replication Adapter for VMware vCenter Site Recovery Manager Implementation Guide

HP 3PAR Storage Replication Adapter for VMware vCenter Site Recovery Manager Troubleshooting Guide

HP 3PAR VAAI Plug-in Software for VMware vSphere User's Guide

HP 3PAR documentation 55

Typographic conventions

Table 3 Document conventions

ElementConvention

Bold text

Monospace text

Bold monospace text

• Keys that you press

• Text you typed into a GUI element, such as a text box

• GUI elements that you click or select, such as menu items, buttons,

and so on

• File and directory names

• System output

• Code

• Commands, their arguments, and argument values

• Code variables

• Command variables

• Commands you enter into a command line interface

• System output emphasized for scannability

WARNING! Indicates that failure to follow directions could result in bodily harm or death, or in

irreversible damage to data or to the operating system.

CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.

NOTE: Provides additional information.

Required

Indicates that a procedure must be followed as directed in order to achieve a functional and supported implementation based on testing at HP.

HP 3PAR branding information

• The server previously referred to as the "InServ" is now referred to as the "HP 3PAR StoreServ

Storage system."

• The operating system previously referred to as the "InForm OS" is now referred to as the "HP

3PAR OS."

• The user interface previously referred to as the "InForm Management Console (IMC)" is now

referred to as the "HP 3PAR Management Console."

• All products previously referred to as “3PAR” products are now referred to as "HP 3PAR"

products.

56 Support and Other Resources

18 Documentation feedback

HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

Glossary

active VLUN The pairing of a virtual volume and a LUN so the host can access its virtual volume and I/O

writes can be saved to the virtual volume. The VLUN parameters determine whether a virtual volume is expressed as an active VLUN. VLUNs that are not active will not communicate with the HP 3PAR StoreServ Storage system.

allocation limit User-defined threshold that can be set for Thinly-Provisioned Virtual Volumes and fully-provisioned

virtual volumes to cap their potential size.

allocation warning User-defined threshold that can be set for Thinly-Provisioned Virtual Volumes and fully-provisioned

virtual volumes to alert users when the volumes reach a certain size.

chunklet A block of contiguous storage space on a physical disk. On F-Class and T-Class systems, all

chunklets are 256 MB. On HP 3PAR 10000 systems, all chunklets are 1 GB.

CPG Common Provisioning Group (also known as a storage pool or logical disk pool). A set of logical

disks from which you can create virtual volumes and virtual copies that are capable of allocating storage on demand.

CPG template Common Provisioning Group template. A CPG template contains a set of common provisioning

group and logical disk parameters that HP 3PAR Management Console users can apply in order to create a new Common Provisioning Group.

created host A host that is defined on the system but does not necessarily have any physically connected host

paths or WWNs assigned to it.

drive cage A component in a rack or chassis that contains a drive. Drive cages connect to nodes for

communication with hosts. Drives may be Fibre Channel or iSCSI.

drive magazine An electronic circuit board mounted on a mechanical structure that is inserted into a drive bay

in a drive cage. A drive magazine holds up to four physical disks.

export To present a virtual volume to a host. Exporting makes a volume available to a host by creating

an association between the volume's name and a LUN (logical unit number) for the specified host and port.

Fast Class Drive type: either Fibre Channel or Serial Attached SCSI (SAS). With regard to drive types and

drive capacities, the abbreviation FC applies to Fast Class. With regard to ports, the abbreviation FC applies to Fibre Channel only.

Fibre Channel adapter

fully provisioned virtual volume

growth increment The unit of storage space by which the system creates and allocates additional logical disks to

growth limit An optional setting that enables you to specify the maximum size to which a CPG can grow. growth warning An optional setting that enables you to specify the size at which the system alerts you to the

host A path or set of paths, defined as either WWN or iSCSI names, to one or more ports on a system. host definition The name of the host and the list of the paths (WWN or iSCSI) assigned to the host, if any. If

host-sees VLUN template

iSCSI adapter An iSCSI PCI host bus adapter (HBA) located in a controller node. An iSCSI adapter connects a

iSCSI name The name of an iSCSI path. You use an iSCSI name to identify that iSCSI path to a host.

A Fibre Channel PCI host bus adapter (HBA) located in a controller node. The Fibre Channel adapter connects a controller node to a host or to a drive chassis.

A virtual volume (snapshot) with a set amount of user space and for which snapshot administration space and snapshot data space draw resources from a Common Provisioning Group (CPG).

a Common Provisioning Group (CPG) when the volumes in that CPG require additional resources. The minimum growth increment varies according to the number of controller nodes in the system (from 8 GB for a two-node system to 32 GB for a eight-node system).

amount of CPG growth.

you remove all the paths assigned to the host, the host name becomes the host definition. A VLUN template that allows a specified host connected to any port to see a virtual volume as a

specified LUN (logical unit number).

controller node on an iSCSI port to a host.

58 Glossary

LD Logical disk. A collection of chunklets that reside on different physical disks and that are arranged

as rows of RAID sets. When you create a CPG, the system creates and groups logical disks and assigns those logical disks to the CPG.

LUN Logical Unit Number. A number used to access a virtual volume that has been assigned to a

particular host on a particular port.

matched-set VLUN template

A rule that allows a particular host connected to a particular port to see a virtual volume as a specified LUN.

parity A data redundancy technique used by some RAID levels (in particular RAID 5) to provide data

protection on a storage array.

PCM Power Cooling Module. A hardware component that includes the battery, fan, and power supply. physical disk A dual-ported Fibre Channel disk mounted onto a drive magazine. port-presents

VLUN template

A VLUN template that allows any host connected to a particular port to see a virtual volume as a specified LUN.

roles and rights The roles and rights assigned to a user determine which tasks the user can perform with a system. Service Processor A device inserted into a rack or virtual software that enables you to locally and remotely monitor

and service systems.

TPVV Thinly-Provisioned Virtual Volume. A virtual volume that maps to logical disk space associated

with a Common Provisioning Group (CPG) and is therefore capable of growing on demand.

user data For standard base volumes, the data that is written to the user space. virtual copy A snapshot created using the copy-on-write technique. virtual volume A virtual storage unit created by mapping data from one or more logical disks. VLUN Virtual logical unit number. A VLUN is a virtual volume-LUN pairing expressed as either an active

VLUN or as a VLUN template.

VLUN template A rule that sets up the association between the name of the virtual volume and a LUN-host,

LUN-port, or LUN-host-port combination. The three types of VLUN templates are host-sees, port-presents, and matched-set.

VSP Virtual Service Processor. WWN World-Wide Name. A unique 64-bit value used to identify Fibre Channel devices on an arbitrated

loop. The WWN consists of a prefix issued by the IEEE to uniquely identify the company and a suffix that is issued by the company.

HP StoreServ 7000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Part I Using SmartStart to Configure Storage

Welcome

1 Prepare to Configure

2 Setting Up the Service Processor

Accessing the Service Processor Setup Wizard

Configuring Service Processor Networking

Configuring Remote Support

Configuring Your Time Zone

Changing Passwords

Troubleshooting

Troubleshooting the Connection to the Service Processor

Troubleshooting Duplicate IP Address Issues

Troubleshooting “Page Not Found” IP Address Issues

3 Setting Up the HP 3PAR StoreServ Storage System

Locating the Serial Number

Configuring Networking

Configuring Your Time Zone

Changing the HP 3PAR StoreServ Storage System Password

Monitoring Setup Progress

Continuing SmartStart Setup

Troubleshooting: Adding the Storage System to the Service Processor

Setting Up Local Notification

Validating Remote Support

Troubleshooting System Setup

Collecting SmartStart Log Files

Collecting Service Processor Log Files

Contacting HP Support about System Setup

Verifying the HP 3PAR OS on the Service Processor

4 Connect to the HP 3PAR StoreServ 7000 Storage System

5 Configure the Hosts

Configure the Fibre Channel Host

Introduction to Configuring the Fibre Channel Host

Connect to the Fibre Channel Host System

Validate the Fibre Channel HBA Setup on the Host

Validate the Fibre Channel Connection

Configure Multipath I/O (MPIO)

Install and Start Host Explorer

Summary: Fibre Channel Host Configuration

Configure the iSCSI Host

Introduction to Configuring the iSCSI Host

Connect to the iSCSI Host System

Configure Multipath I/O (MPIO)

Start the iSCSI Initiator

Configure the iSCSI Port

Configure the iSCSI Target

Install and Start Host Explorer

Summary: iSCSI Host Configuration

6 Configure Storage

Create Hosts

Welcome to the Create Host Wizard

Host Settings

Fibre Channel Settings

iSCSI Settings

Summary

Create Virtual Volumes

Welcome to the Create Virtual Volumes Wizard

Configure Virtual Volume

Policies and Geometry

Summary

Export Virtual Volumes

Welcome to the Export Virtual Volumes Wizard

Export

Summary

Add Virtual Volumes to Windows

Introduction to Adding Virtual Volumes to Windows

Connect to the Host

Add Virtual Volumes to Windows

Summary: Add Virtual Volumes to Windows Wizard

7 Install the HP 3PAR Management Console

Part II Understanding Storage

8 Storage Software Components

9 Hosts

Creating and Removing Hosts

Host Personas

The Host Explorer Software Agent

10 CPGs