HP PRO X476, CN461AB1H, X576 User Manual

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OFFICEJET PRO X476 AND X576

MFP SERIES

User Guide

HP Officejet Pro X476 and X576 MFP Series

User Guide

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 2, 6/2012

Trademark Credits

Adobe

, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries.

Java™ is a US trademark of Sun Microsystems, Inc.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX

is a registered trademark of The

Open Group.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Conventions used in this guide

TIP: Tips provide helpful hints or shortcuts.

NOTE: Notes provide important information to explain a concept or to complete a task.

CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging

the product.

WARNING! Warnings alert you to specific procedures that you should follow to avoid personal

injury, catastrophic loss of data, or extensive damage to the product.

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iv Conventions used in this guide ENWW

Table of contents

1 Product basics ................................................................................................................................................ 1

Product overview .................................................................................................................................. 2

HP Officejet Pro X476 MFP Series models ......................................................................... 2

HP Officejet Pro X576 MFP Series models ......................................................................... 3

Environmental features ........................................................................................................................ 3

Accessibility features ............................................................................................................................ 4

Product views ....................................................................................................................................... 5

Front view ............................................................................................................................ 5

Back view ............................................................................................................................. 6

Interface ports ...................................................................................................................... 7

Serial number and model number location .......................................................................... 8

Control panel layout ............................................................................................................. 9

2 Control panel menus .................................................................................................................................... 13

Copy menu ......................................................................................................................................... 13

Fax menus .......................................................................................................................................... 15

Scan menus ....................................................................................................................................... 16

Apps ................................................................................................................................................... 17

Plug and Print ..................................................................................................................................... 17

Setup Menu ........................................................................................................................................ 17

Fax Setup menu ................................................................................................................ 18

Network Setup menu ......................................................................................................... 21

HP Digital Solutions Setup menu ....................................................................................... 23

Device Setup menu ........................................................................................................... 23

Tools menu ........................................................................................................................ 27

Print Reports menu ............................................................................................................ 28

3 Connect the product ..................................................................................................................................... 29

Connect the product using a USB cable ............................................................................................ 29

CD installation .................................................................................................................... 29

Connect the product to a network ...................................................................................................... 30

Supported network protocols ............................................................................................. 30

Install the product on a wired network ............................................................................... 30

Configure IP network settings ............................................................................................ 31

HP ePrint ........................................................................................................................... 33

Install the product on a wireless network (wireless models only) ....................................................... 34

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Connect the product to a wireless network using the Wireless Setup Wizard ................... 34

Connect the product to a wireless network using WPS ..................................................... 34

Install the software for a wireless product currently on the network .................................. 35

Manually connect the product to a wireless network ......................................................... 35

4 Use the product with Windows .................................................................................................................... 37

Supported operating systems and printer drivers for Windows .......................................................... 37

Select the correct printer driver for Windows ..................................................................................... 37

HP Universal Print Driver (UPD) ........................................................................................ 39

Change print job settings for Windows ............................................................................................... 39

Priority for print settings ..................................................................................................... 39

Change the settings for all print jobs until the software program is closed ........................ 40

Change the default settings for all print jobs ...................................................................... 40

Change the product configuration settings ........................................................................ 40

Remove the printer driver from Windows ........................................................................................... 41

Supported utilities for Windows .......................................................................................................... 41

Other Windows components and utilities ........................................................................... 41

5 Use the product with Mac ............................................................................................................................ 43

Supported operating systems and printer drivers for Mac .................................................................. 43

Software for Mac computers .............................................................................................................. 43

HP Utility for Mac ............................................................................................................... 43

Priority for print settings for Mac ......................................................................................................... 45

Change printer-driver settings for Mac ............................................................................................... 45

Change the settings for all print jobs until the software program is closed ........................ 45

Change the default settings for all print jobs ...................................................................... 45

Change the product configuration settings ........................................................................ 45

Remove the printer driver from Mac operating systems ..................................................................... 46

Supported utilities for Mac .................................................................................................................. 46

HP Embedded Web Server ............................................................................................... 46

Fax with Mac ...................................................................................................................................... 46

Scan with Mac .................................................................................................................................... 47

Use the HP Scan software to scan images to a Mac computer. ........................................ 47

Scan using Apple Preview and Image Capture applications (Mac OS X v10.6 and

later) ................................................................................................................................... 47

Solve problems with Mac ................................................................................................................... 48

6 Paper and print media .................................................................................................................................. 49

Understand paper use ........................................................................................................................ 49

Change the printer driver to match the paper type and size in Windows ........................................... 50

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Supported paper sizes ....................................................................................................................... 50

Supported paper types and tray capacity ........................................................................................... 53

Load paper trays ................................................................................................................................ 55

Load Tray 1 (multi-purpose tray on left side of the product) .............................................. 55

Load Tray 2 or optional Tray 3 ........................................................................................... 56

Load the document feeder ................................................................................................. 57

Configure trays ................................................................................................................................... 58

7 Ink cartridges ................................................................................................................................................ 61

Ink cartridge information ..................................................................................................................... 61

Supplies views .................................................................................................................................... 62

Ink cartridge view ............................................................................................................... 62

Manage ink cartridges ........................................................................................................................ 62

Change settings for ink cartridges ..................................................................................... 62

Store and recycle supplies ................................................................................................. 63

HP anticounterfeit website ................................................................................................. 63

Replacement instructions ................................................................................................................... 64

Replace the ink cartridges ................................................................................................. 64

Solve issues with supplies .................................................................................................................. 66

Check the ink cartridges .................................................................................................... 66

Interpret control panel messages for supplies ................................................................... 69

8 Print ................................................................................................................................................................ 73

Print tasks (Windows) ......................................................................................................................... 73

Open the printer driver with Windows ................................................................................ 73

Get help for any printing option with Windows ................................................................... 74

Change the number of print copies with Windows ............................................................. 75

Save custom print settings for reuse with Windows .......................................................... 75

Improve print quality with Windows ................................................................................... 78

Print on both sides (duplex) with Windows ........................................................................ 79

Print multiple pages per sheet with Windows .................................................................... 81

Select page orientation with Windows ............................................................................... 82

Set Advanced color options with Windows ........................................................................ 83

Print tasks (Mac) ................................................................................................................................ 83

Create and use printing presets with Mac ......................................................................... 83

Print a cover page with Mac .............................................................................................. 84

Print multiple pages on one sheet of paper with Mac ........................................................ 84

Print on both sides of the page (duplex printing) with Mac ................................................ 85

Set the color options with Mac ........................................................................................... 85

Additional print tasks (Windows) ........................................................................................................ 86

Cancel a print job with Windows ........................................................................................ 86

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Print colored text as black (grayscale) with Windows ........................................................ 86

Print on special paper or labels with Windows .................................................................. 86

Print the first or last page on different paper with Windows ............................................... 88

Scale a document to fit page size with Windows ............................................................... 91

Add a watermark to a document with Windows ................................................................. 92

Create a booklet with Windows ......................................................................................... 93

Additional print tasks (Mac OS X) ...................................................................................................... 94

Cancel a print job with Mac ................................................................................................ 94

Change the paper size and type with Mac ......................................................................... 95

Resize documents or print on a custom paper size with Mac ............................................ 95

Use watermarks with Mac .................................................................................................. 95

Use HP ePrint ..................................................................................................................................... 95

Use the HP ePrint Mobile Driver ........................................................................................................ 96

AirPrint ................................................................................................................................................ 97

Connect the printer with HP Wireless Direct ...................................................................................... 98

Connect and print from a WiFi capable mobile device ...................................................... 98

Connect and print from a WiFi capable computer over a wireless router and Wireless

Direct ................................................................................................................................. 99

Connect and print from a WiFi capable computer over Wireless Direct only ..................... 99

Change from printing over USB to a Wireless Direct connection ...................................... 99

Plug and Print USB Drive printing .................................................................................................... 100

9 Color ............................................................................................................................................................. 103

Adjust color ....................................................................................................................................... 103

Change the color theme for a print job ............................................................................ 103

Change the color options ................................................................................................. 104

Use the HP EasyColor option ........................................................................................................... 105

Match colors to your computer screen ............................................................................................. 106

Print fade- and water-resistant prints ............................................................................................... 107

10 Copy ........................................................................................................................................................... 109

Use copy functions ........................................................................................................................... 110

Copy ................................................................................................................................ 110

Multiple copies ................................................................................................................. 110

Copy a multiple-page original .......................................................................................... 111

Copy identification cards .................................................................................................. 112

Cancel a copy job ............................................................................................................ 113

Reduce or enlarge a copy ................................................................................................ 113

Collate a copy job ............................................................................................................ 114

Copy settings .................................................................................................................................... 114

Check the scanner glass for dirt and smudges ................................................................ 114

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Adjust the lightness or darkness for copies ..................................................................... 115

Define custom copy settings ............................................................................................ 116

Set the paper size and type for copying on special paper ............................................... 116

Copy photos ..................................................................................................................................... 117

Copy mixed size originals ................................................................................................................. 117

Copy on both sides ........................................................................................................................... 118

Copy on both sides automatically .................................................................................... 118

11 Scan ........................................................................................................................................................... 121

Use scan functions ........................................................................................................................... 122

Scan methods .................................................................................................................. 122

Cancel a scan .................................................................................................................. 124

Scan settings .................................................................................................................................... 124

Scanner resolution and color ........................................................................................... 124

Scan quality ..................................................................................................................... 126

Scan a photo to USB ........................................................................................................................ 127

12 Fax .............................................................................................................................................................. 129

Set up fax ......................................................................................................................................... 129

Install and connect the hardware ..................................................................................... 129

Configure fax settings ...................................................................................................... 129

Use the phone book ......................................................................................................................... 130

Use speed dials ............................................................................................................... 131

Manage group-dial entries ............................................................................................... 132

Set fax settings ................................................................................................................................. 132

Send-fax settings ............................................................................................................. 132

Receive-fax settings ........................................................................................................ 135

Set fax polling .................................................................................................................. 138

Use fax ............................................................................................................................................. 139

Fax software .................................................................................................................... 139

Cancel a fax ..................................................................................................................... 139

Use fax on a DSL, PBX, or ISDN system ........................................................................ 139

Use fax on a VoIP service ............................................................................................... 140

Fax memory ..................................................................................................................... 141

Delete faxes from memory ............................................................................................... 141

Send a fax ........................................................................................................................ 141

Receive a fax ................................................................................................................... 149

Solve fax problems ........................................................................................................................... 150

Fax troubleshooting checklist .......................................................................................... 150

Fax error messages ......................................................................................................... 152

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Fax logs and reports ........................................................................................................ 157

Change error correction and fax speed ........................................................................... 158

Solve problems sending faxes ......................................................................................... 158

Solve problems receiving faxes ....................................................................................... 165

Solve general fax problems ............................................................................................. 169

Regulatory information and warranties ............................................................................................. 170

13 Manage and maintain ............................................................................................................................... 171

Print information pages .................................................................................................................... 171

Use the HP Embedded Web Server ................................................................................................. 172

About cookies .................................................................................................................. 173

Open the HP Embedded Web Server .............................................................................. 173

Features ........................................................................................................................... 173

Use HP Web Jetadmin software ...................................................................................................... 176

Product security features .................................................................................................................. 177

Security statements ......................................................................................................... 177

Assign an administrator password in the HP Embedded Web Server ............................. 177

Control Panel Lock .......................................................................................................... 177

Disable unused protocols and services ........................................................................... 177

Administrator Settings ...................................................................................................... 178

Color Access Control ....................................................................................................... 178

Protected Protocols – HTTPS .......................................................................................... 179

Firewall ............................................................................................................................ 179

Scan-to and Fax-to Folder Authentication ....................................................................... 179

Syslog .............................................................................................................................. 179

Certificates ....................................................................................................................... 179

Signed Firmware .............................................................................................................. 179

Wireless Authentication ................................................................................................... 179

Economy settings ............................................................................................................................. 180

Print with General Office mode ........................................................................................ 180

Power handling ................................................................................................................ 180

Clean the product ............................................................................................................................. 181

Clean the printhead ......................................................................................................... 181

Clean the scanner glass strip and platen ......................................................................... 181

Clean the document feeder pickup rollers and separation pad ....................................... 182

Clean the touch screen .................................................................................................... 183

Product updates ............................................................................................................................... 183

14 Solve problems ......................................................................................................................................... 185

Customer support ............................................................................................................................. 185

Problem-solving checklist ................................................................................................................. 185

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Step 1: Check that the product power is on ..................................................................... 186

Step 2: Check the control panel for error messages ....................................................... 186

Step 3: Test print functionality ......................................................................................... 186

Step 4: Test copy functionality ......................................................................................... 186

Step 5: Test the fax sending functionality ........................................................................ 187

Step 6: Test the fax receiving functionality ...................................................................... 187

Step 7: Try sending a print job from a computer .............................................................. 187

Step 8: Test the Plug and Print USB Drive printing functionality ..................................... 187

Factors that affect product performance .......................................................................... 187

Restore the factory-set defaults ....................................................................................................... 188

Paper feeds incorrectly or becomes jammed ................................................................................... 189

The product does not pick up paper ................................................................................ 189

The product picks up multiple sheets of paper ................................................................ 189

Prevent paper jams .......................................................................................................... 189

Clear jams ........................................................................................................................................ 190

Jam locations ................................................................................................................... 190

Clear jams from the document feeder ............................................................................. 191

Clear jams in Tray 1(Multi-purpose tray) ......................................................................... 192

Clear jams in Tray 2 ......................................................................................................... 196

Clear jams in optional Tray 3 ........................................................................................... 197

Clear jams in the left door ................................................................................................ 198

Clear jams in the output bin ............................................................................................. 200

Clear jams in the duplexer ............................................................................................... 201

Improve print quality ......................................................................................................................... 203

Use the correct paper type setting in the printer driver .................................................... 204

Adjust color ...................................................................................................................... 204

Use paper that meets HP specifications .......................................................................... 208

Check the ink cartridges .................................................................................................. 208

Clean ink smears ............................................................................................................. 210

Clean the printhead ......................................................................................................... 211

Use the printer driver that best meets your printing needs .............................................. 211

Improve print quality for copies ........................................................................................ 212

The product does not print or it prints slowly .................................................................................... 213

The product does not print ............................................................................................... 213

The product prints slowly ................................................................................................. 214

Solve Plug and Print USB Drive printing problems .......................................................................... 214

The USB Print menu does not open when you insert the USB accessory ...................... 215

The file does not print from the USB storage device ....................................................... 215

The file that you want to print is not listed in the USB Print menu ................................... 215

Solve product connectivity problems ................................................................................................ 216

Solve USB direct-connect problems ................................................................................ 216

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Solve network problems .................................................................................................. 216

Solve wireless network problems ..................................................................................................... 218

Wireless connectivity checklist ........................................................................................ 218

The control panel displays the message: The wireless feature on this product has

been turned off ................................................................................................................. 219

The product does not print after the wireless configuration completes ............................ 219

The product does not print, and the computer has a third-party firewall installed ........... 219

The wireless connection does not work after moving the wireless router or product ...... 220

Cannot connect more computers to the wireless product ................................................ 220

The wireless product loses communication when connected to a VPN .......................... 221

The network does not appear in the wireless networks list ............................................. 221

The wireless network is not functioning ........................................................................... 221

Solve product software problems with Windows .............................................................................. 221

Solve product software problems with Mac ...................................................................................... 222

The printer driver is not listed in the Print & Scan list ...................................................... 223

The product name does not appear in the product list in the Print & Scan list ................ 223

The printer driver does not automatically set up the selected product in the Print &

Scan list ........................................................................................................................... 223

A print job was not sent to the product that you wanted .................................................. 223

When connected with a USB cable, the product does not appear in the Print & Scan

list after the driver is selected. ......................................................................................... 223

You are using a generic printer driver when using a USB connection ............................. 224

Appendix A Supplies and accessories ........................................................................................................ 225

Order parts, accessories, and supplies ............................................................................................ 225

Part numbers .................................................................................................................................... 225

Appendix B Service and support ................................................................................................................. 227

Hewlett-Packard limited warranty statement .................................................................................... 227

End User License Agreement .......................................................................................................... 228

OpenSSL .......................................................................................................................................... 230

Customer support ............................................................................................................................. 231

Appendix C Product specifications ............................................................................................................. 233

Physical specifications ..................................................................................................................... 234

Power consumption, electrical specifications, and acoustic emissions ............................................ 234

Acoustic emissions ........................................................................................................................... 234

Environmental specifications ............................................................................................................ 234

Appendix D Environmental product stewardship program ....................................................................... 237

Protecting the environment .............................................................................................................. 237

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Ozone production ............................................................................................................................. 237

Power consumption .......................................................................................................................... 238

Paper use ......................................................................................................................................... 238

Plastics ............................................................................................................................................. 238

HP Officejet print supplies ................................................................................................................ 238

Return and recycling instructions ..................................................................................................... 239

United States and Puerto Rico ........................................................................................ 239

Non-U.S. returns .............................................................................................................. 240

Battery disposal ............................................................................................................... 240

Printer recycling ............................................................................................................... 240

Paper ................................................................................................................................................ 240

Material restrictions .......................................................................................................................... 240

Disposal of waste equipment by users ............................................................................................. 241

Electronic Hardware Recycling ........................................................................................................ 241

Chemical substances ....................................................................................................................... 241

Material Safety Data Sheet (MSDS) ................................................................................................. 242

For more information ........................................................................................................................ 243

Substances Table (China) ................................................................................................................ 243

Restriction on Hazardous Substances statement (Turkey) .............................................................. 243

Restriction on Hazardous Substances statement (Ukraine) ............................................................. 244

Restriction on Hazardous Substances statement (Vietnam) ............................................................ 244

Appendix E Regulatory information ............................................................................................................. 245

Regulatory Notices ........................................................................................................................... 245

Regulatory model identification number .......................................................................... 245

FCC Statement ................................................................................................................ 245

VCCI statement (Japan) ................................................................................................................... 246

Power cord instructions .................................................................................................................... 246

Power cord statement (Japan) ......................................................................................................... 246

EMC statement (Korea) .................................................................................................................... 246

GS statement (Germany) ................................................................................................................. 247

European Union Regulatory Notice .................................................................................................. 247

Additional statements for telecom (fax) products ............................................................................. 248

EU Statement for Telecom Operation .............................................................................. 248

New Zealand Telecom Statements .................................................................................. 248

Additional FCC statement for telecom products (US) ...................................................... 249

Telephone Consumer Protection Act (US) ...................................................................... 250

Industry Canada CS-03 requirements ............................................................................. 250

Note à l’attention des utilisateurs du réseau téléphonique Canadien/notice to users of

the Canadian telephone network ..................................................................................... 251

Australia Wired Fax Statement ........................................................................................ 251

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Notice to users of the German telephone network .......................................................... 251

Vietnam Telecom wired marking for ICTQC Type approved products ............................ 251

Additional statements for wireless products ..................................................................................... 251

FCC compliance statement—United States .................................................................... 251

Notice to users in the US and Canada ............................................................................ 252

Australia statement .......................................................................................................... 252

Brazil ANATEL statement ................................................................................................ 252

Canadian statements ....................................................................................................... 252

Japan statement .............................................................................................................. 253

Korean statement ............................................................................................................ 253

Taiwan statement ............................................................................................................ 253

Mexico statement ............................................................................................................. 253

Anonymous usage information storage ............................................................................................ 253

Appendix F How do I? ................................................................................................................................... 255

Index ................................................................................................................................................................. 257

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1 Product basics

Product overview

●

Environmental features

●

Accessibility features

●

Product views

●

ENWW 1

Product overview

HP Officejet Pro X476 MFP Series models

Officejet Pro X476dn models

CN460A

Paper handling:

Tray 1 (50-sheet capacity for 75 GSM or

●

20 lb. Bond paper)

Tray 2 (500-sheet capacity for 75 GSM or

●

20 lb. Bond paper)

● Optional Tray 3 (500- sheet capacity for

75 GSM or 20 lb. Bond paper)

ADF Feeder Tray (50- sheet capacity for

●

75 GSM or 20 lb. Bond paper)

● Standard output bin (250- sheet capacity

for 75 GSM or 20 lb. Bond paper)

● Automatic duplex printing

Supported operating systems:

● Windows XP, 32-bit (Service Pack 2 or

Higher)

Windows Vista, 32-bit and 64-bit

●

Windows 7, 32-bit and 64-bit

●

Windows 8, 32–bit and 64–bit

●

Windows 8 Pro, 32-bit & 64-bit

●

Mac OS X v10.6 and later

●

NOTE: For additional information on

Operating System support, see Supported operating systems and printer drivers for Windows.

Print:

● Plug and Print USB Drive printing (no computer

required)

Copy:

● Copies at up to 20 ppm in black and 15 ppm in

color

50-page document feeder that supports page

●

sizes from 127 to 356 mm (5 to 14 in) in length and from 127 to 216 mm (5 to 8.5 in) in width

● Flatbed scanner supports page sizes up to 297

mm (11.7 in) in length and up to 215 mm (8.5 in) in width

Automatic duplex copying

●

Scan:

Automatic duplex scanning

●

Scan to Memory Device (no computer required)

●

Fax:

V.34 with an RJ-11 fax port

●

Connectivity:

● Hi-Speed USB 2.0

● 10/100 Ethernet (wired) LAN connection

Officejet Pro X476dw models

CN461A

Has the same features as the Officejet Pro X476dn Series, but includes the following:

802.11 B/G/N Single Band wireless adapter

●

HP Wireless Direct printing

●

2 Chapter 1 Product basics ENWW

HP Officejet Pro X576 MFP Series models

Officejet Pro X576dw models

CN462A

Paper handling:

Tray 1 (50-sheet capacity for 75 GSM or

●

20 lb. Bond paper)

● Tray 2 (500-sheet capacity for 75 GSM or

20 lb. Bond paper)

Optional Tray 3 (500- sheet capacity for

●

75 GSM or 20 lb. Bond paper)

ADF Feeder Tray (50- sheet capacity for

●

75 GSM or 20 lb. Bond paper)

● Standard output bin (250- sheet capacity

for 75 GSM or 20 lb. Bond paper)

Automatic duplex printing

●

Supported operating systems:

Windows XP, 32-bit (Service Pack 2 or

●

Higher)

● Windows Vista, 32-bit and 64-bit

● Windows 7, 32-bit and 64-bit

● Windows 8, 32–bit and 64–bit

● Windows 8 Pro, 32-bit & 64-bit

● Mac OS X v10.6 and later

NOTE: For additional information on

Operating System support, see Supported operating systems and printer drivers for Windows.

Print:

● Plug and Print USB Drive printing (no computer

required

Copy:

Copies at up to 20 ppm in black and 15 ppm in

●

color

● 50-page document feeder that supports page

sizes from 127 to 356 mm (5 to 14 in) in length and from 127 to 216 mm (5 to 8.5 in) in width

Flatbed scanner supports page sizes up to 297

●

mm (11.7 in) in length and up to 215 mm (8.5 in) in width

● Automatic duplex copying

Scan:

● Automatic duplex scanning

● Scan to Memory Device (no computer required)

Fax:

● V.34 with an RJ-11 fax port

Connectivity:

● Hi-Speed USB 2.0

● 802.11 B/G/N Single Band wireless

adapter

10/100 Ethernet (wired) LAN connection

●

HP ePrint

●

HP Wireless Direct printing

●

Environmental features

Duplex printing Automatic duplex printing is available with the Officejet Pro X476 and Officejet Pro X576.

Duplex printing saves the environment and saves you money.

Print multiple pages per sheet

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Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver.

Environmental features

Copies multiple pages per sheet

Recycling Reduce waste by using recycled paper.

Energy savings Sleep modes and timer options enable this product to quickly go into reduced power states

Save paper by copying two pages of an original document side-by-side on one sheet of paper.

Recycle ink cartridges by using the HP Planet Partners return process.

when not printing, thus saving energy.

NOTE: Additional energy savings may be realized by turning off the printer if it will not be used for

more than four hours.

Accessibility features

The product includes several features that aid users with limited vision, hearing, dexterity or strength.

Online user guide that is compatible with text screen-readers.

●

Ink cartridges can be installed and removed using one hand.

●

All doors and covers can be opened using one hand.

●

4 Chapter 1 Product basics ENWW

Product views

Front view

1 Document feeder cover, provides access for clearing jams

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2 Document feeder input tray

3 Document feeder input tray extension

4 Document feeder output bin

5 Output bin extension

6 Output bin

7 Tray 2 - Main paper tray

8 On/Off button

9 Ink cartridge door

10 Color touch screen control panel

11 USB 2.0 port

IMPORTANT: Caution should be taken when moving the printer since tilting at an angle of > 15

degrees could result in ink leakage, especially soon after startup.

Product views

Back view

1 Left door (access for clearing jams)

2 Tray 1 (Multi-purpose tray)

3 Power connection

4 Hi-Speed USB 2.0 ports

5 Ethernet port

6 Fax line port

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Interface ports

1 Fax line port

2 Ethernet port

3 USB Host port accepts USB storage devices for Scan-to-USB and Plug and Print.

NOTE: A USB Host port is also located on the front of the product behind the control panel.

4 USB Device port accepts a USB cable from a PC (alternative to Network and Wireless connections).

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Product views

Serial number and model number location

Open the ink cartridge door to view the serial number and product model number label.

8 Chapter 1 Product basics ENWW

Control panel layout

Jan 00 00 00:00a

1 Display and touch screen area

Help button: provides access to the product help system

Right arrow button: moves the cursor to the right or moves the display image to the next screen

NOTE: This button illuminates only when the current screen can use this feature.

Cancel button: cancels the current job or exits the current screen.

NOTE: This button illuminates only when the current screen can use this feature.

Back button: returns to the previous screen

NOTE: This button illuminates only when the current screen can use this feature.

Left arrow button: moves the cursor to the left

NOTE: This button illuminates only when the current screen can use this feature.

Home button: provides quick access to the Home screen. This button only illuminates only when the current screen can use this feature.

Wireless light: indicates the wireless network is enabled. The light blinks while the product is establishing a connection to the wireless network. When connected, the light stops blinking and stays lit.

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Product views

Buttons on the Home screen

The Home screen provides access to the product features, and it indicates the product status.

NOTE: Depending on the product configuration, the features on the Home screen can vary. The

layout might also be reversed for some languages.

3 Eco Settings

Web Services

HP ePrint is a tool that prints documents by using any e-mail enabled device to send them to the product’s e-mail address.

Network can print the Network Summary page, set up a wireless network connection, and access advanced network

settings.

NOTE: The wireless network feature is only available on select models.

NOTE: When you are connected to a wireless network, this icon changes to a set of signal strength bars.

Fax Status

Supplies print the Supplies Status page.

Apps

button: provides access to the Apps menu to print directly from select Web applications.

Jan 00 00 00:00a

button: provides quick access to HP Web Services features, including HP ePrint.

button: provides access to network settings and information. From the network settings screen, you

button: provides a list of options to help reduce energy and paper consumption.

button: provides a list of available fax reports and settings.

button: provides information about supplies status. From the supplies summary screen, you can

Scan

button: provides access to the scan feature.

10 Chapter 1 Product basics ENWW

8 Status display. When the product is idle, this area of the control panel displays the time and date and allows for

access to the time and date settings by touching this area. When the product is processing a job, job status information replaces the time and date display.

From the Home screen you can touch the right arrow button of the Control Panel to access the USB Doc Print

Fax

button: provides access to the fax feature.

Copy

printing and scanning feature (no computer is required), and the Setup button provides access to the product settings.

button: provides access to the copy feature.

按钮 and Setup button. The USB Doc Print button provides access to the Plug and Print USB Drive

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Product views

Control panel help system

The product has a built-in Help system that explains how to use each screen. To open the Help system, press the Help

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.

Some Help screens include animations that guide you through procedures, such as clearing paper jams.

For screens that contain settings for individual tasks, the Help opens to a topic that explains the options for that task.

button in the upper-right corner of the control panel.

12 Chapter 1 Product basics ENWW

2 Control panel menus

Copy menu

●

Fax menus

●

Scan menus

●

Apps

●

Plug and Print

●

Setup Menu

●

Copy menu

To access these features, touch the Copy button, from the Control Panel.

NOTE: Settings that you change with this menu expire 2 minutes after the last copy completes.

Menu item Sub-menu item Sub-menu item Description

Number of Copies (1–99) Specifies the number of copies

Two-Sided 1-Sided to 1-Sided Copy*

1-Sided to 2-Sided Copy

2-Sided to 1-Sided Copy

2-Sided to 2-Sided Copy

Lighter/Darker Specifies how light or dark you

Start Black

Color

Preview Provides an on-screen preview

Specifies the duplex setting for

copies.

would like to make the copy.

Specifies to make a black and

white or color copy.

of what is being copied.

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Copy menu

Menu item Sub-menu item Sub-menu item Description

Settings HP Copy Fix On

Off*

ID Copy On

Off*

Resize Actual*

Full Page=91%

Fit to Page

Legal to Letter=72%

A4 to Letter=91%

Custom Size

2 on 1

Quality Presentation

Professional*

General Office

Enhances printouts by removing dark edges and fixing page skew problems for black and white copies.

Copies both sides of identification cards, or other small-size documents, onto the same side of one sheet of paper.

Resizes the copy.

Sets the copy quality.

Collate On

Off*

Margin Shift On

Off*

Crop Allows you to copy a specific

Copy Preview Provides an on-screen preview

Tray Selection Tray 1

Tray 2*

Tray 3

Enhancements Text

Photo

Mixed*

None

Set as New Defaults Saves any changes you have

Specifies whether to collate copy jobs

Shifts the left margin for binding.

portion of the page.

of what is being copied.

Specifies which tray, and the paper size and type, to use for copies.

Enhances specific aspects of your copy

made to this menu as the new defaults

14 Chapter 2 Control panel menus ENWW

Fax menus

To open these menus, touch the Fax button.

Menu item Sub-menu item Sub-menu item Description

Settings Resolution Standard

Fine*

Very Fine

Photo

Lighter/Darker Sets the brightness level of the

Fax Send Original 1–Sided Original

2–Sided Original

2–Sided Original With Cover Page

Set as New Defaults Saves any adjusted settings as

Fax Methods Scan and Fax Allows the product to scan the

Broadcast Fax The broadcast feature can be

Sets the resolution for sent documents. Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.

fax.

Sets how faxes are sent on paper.

the new default for the product.

entire document before dialing, and it prints an image of the first page faxed on the confirmation page.

used to send a fax to a distribution list. A broadcast list must be created before sending a broadcast fax.

Send Fax Later Allows a fax to be sent at a later

time and date.

Poll to Receive Allows the product to send a fax

from another machine remotely .

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Fax menus

Scan menus

To open these menus, touch the Scan button.

Menu item Sub-menu item Sub-menu item Description

Computer Scans to a computer that is on

the same network or connected to the product

Memory Device Scans to a USB drive connected

to the product.

Network Folder Scans to a folder or directory on

the network.

Email Sends the scan to a specified

email address.

Document Type PDF Color (Compressed)

PDF Color

PDF Black

JPEG Color

JPEG Grayscale

TIFF Black

Resolution 600 dpi* (default resolution for

scanning from glass)

300 dpi* (default resolution for

from ADF)

200 dpi

75 dpi

Filename Provides a way to set a

Settings (Settings can be

adjusted after you select the scanning method)

Lighter/Darker Allows the scan to be darkened

Original 1–Sided Original*

Specifies the resolution to use

for the scanned image.

2–Sided Original

Scan quality increases with higher resolution, but the file size also increases.

standard name prefix for scan job files.

Specifies the number of sides of the original document to scan.

or lightened based on the slider selection.

16 Chapter 2 Control panel menus ENWW

Menu item Sub-menu item Sub-menu item Description

Paper Size Automatic*

Letter (8.5 x 11in.)

Legal (8.5 x 14in.)

4x6

5x7

Set as New Defaults Saves any changes you have

Specifies the size of the page to use for the scanned file. The default page size will vary depending on your country.

made to this menu as the new defaults.

Apps

Use the Apps menu to enable Web Services on the product and use HP ePrint and print Apps.

Plug and Print

Use the Plug and Print menu to print directly from a USB Flash or Hard Drive device.

Setup Menu

To open this menu, touch the Setup button. The following sub menus are available:

Fax Setup menu

●

Network Setup menu

●

HP Digital Solutions Setup menu

●

Device Setup menu

●

Tools menu

●

Print Reports menu

●

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Apps

Fax Setup menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

Menu item Sub-menu item Sub-menu item Description

Speed-Dial Setup Add/Edit Speed-Dial

Group Speed-Dial

Delete Speed-Dial

Print Speed-Dial

Basic Fax Setup Fax Header Enter your name.

Two-Sided Fax Print Print on 1 Side*

Auto Answer On*

Rings to Answer Sets the number of rings that must occur before the fax modem

Fax Paper Size Letter (8.5 x 11in.)

Fax Sound Volume Soft*

Configures stored individual and group contact fax information.

Sets the identifying information that is sent to the receiving

Enter your fax number.

Print on 2 Sides

Off

A4 (297 x 210 mm)

Legal (8.5 x 14in.)

product.

Print incoming faxes for ease or economy.

Receive faxes automatically (on) or manually (off). Default setting varies by country.

answers. The default setting is 5.

Sets the default paper size for outgoing faxes.

Sets the volume for listening to initial fax connection signals.

Loud

Off

Dial Type Tone Dialing*

Pulse Dialing

Dial Prefix On

Off*

Block Junk Faxes Block Junk Faxes

Add Numbers

Remove All Numbers

Print Reports

Sets whether the product should use tone or pulse dialing.

Specifies a prefix number that must be dialed when sending faxes from the product. If you turn this feature on, the product prompts you to enter the number and then it automatically includes that number every time you send a fax.

Modifies the junk fax list. The junk fax list can contain up to 100 numbers. When the product receives a call from one of the junk fax numbers, it deletes the incoming fax. It also logs the junk fax in the activity log with other job-accounting information. Print reports allows you to chose from printing the Junk Fax List, Caller ID History, and Fax Log.

NOTE: This feature requires subscription of caller ID services

with your telephone company.

18 Chapter 2 Control panel menus ENWW

Menu item Sub-menu item Sub-menu item Description

HP Digital Fax View Settings

Fax Print

Disable HP Digital Fax

Advanced Fax Setup Distinctive Ring Ring Pattern

Detection

All Rings*

Single

Double

Triple

Double and Triple

Redial Setup Busy Redial

No Answer Redial

Communication Error Redial

To use the HP Digital Fax feature, set it up using the software that came with the product and a computer that is connected to the same network as the product.

If you have distinctive ring phone service, use this item to configure how the product responds to incoming calls.

● All Rings: The product answers any calls that come through

the telephone line.

Single: The product answers any calls that produce a

●

single-ring pattern.

Double: The product answers any calls that produce a

●

double-ring pattern.

● Triple: The product answers any calls that produce a triple-

ring pattern.

Double and Triple: The product answers any calls that

●

produce a double-ring or triple-ring pattern.

Sets whether the product should attempt to redial if the line is busy, there is no answer, or if there is a communication error.

Fax Stamping On

Off*

Fax Confirmation On (Fax Send)*

On (Fax Receive)

On (Send and Receive)

Off

Automatic Reduction On*

Off

Backup Fax

Reception

On*

On Error Only

Sets the product to print the date, time, sender's phone number, and page number on each page of incoming faxes.

Prints a thumbnail image of the fax on the Fax Confirmation page, if enabled.

If the fit-to-page option is turned on, the product automatically reduces long faxes up to 75% to fit the information on the default paper size (for example, the fax is reduced from legal to letter size).

If the fit-to-page option is turned off, long faxes print at full size on multiple pages. The factory-set default for incoming fax auto reduction is On.

If you have the stamp-received faxes option turned on, you might also want to turn on auto reduction. This reduces the size of the incoming faxes slightly, and prevents the page-stamp from forcing a fax onto two pages.

Stores an electronic backup of received faxes

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Off

Setup Menu

Menu item Sub-menu item Sub-menu item Description

Error Correction Mode On*

Off

Confirm Fax Number On

Off*

Fax Speed Fast (33600 bps)*

Medium (14400 bps)

Slow (9600 bps)

Fax forwarding On (Print and

Forward)

On (Forward)

Off*

Fax Report On (Fax Send)*

On (Fax Receive)

On (Send and Receive)

Off

Restore Fax Defaults Resets all fax configurations to their factory defaults.

The error correction mode allows the sending device to retransmit data if it detects an error signal.

Sets whether the product confirms a fax number before sending.

Sets the fax communication speed.

Forwards the fax to another fax machine. Select the print and forward option to print a hard copy.

Prints a fax information page based on the selected settings.

Fax Tools Reprint Faxes in

Memory

Run Fax Test Performs a fax test to verify that the phone cord is plugged in the

Clear Fax Log Clears all faxes in memory.

Fax Reports Last Transaction Prints a detailed report of the last fax operation, either sent or

Fax Log Prints the last 30 entries in the fax log.

Speed-Dial List Prints a list of the speed dials that have been set up for this

Caller ID Report Prints a list of all incoming fax phone numbers, up to the

Junk Fax Report Prints a list of phone numbers that are blocked from sending

The product reprints all stored faxes.

correct outlet and that there is a signal on the phone line. A fax test report is printed indicating the results.

received.

product. The speed-dial list holds up to 99 numbers.

maximum of 30 numbers.

faxes to this product.

20 Chapter 2 Control panel menus ENWW

Network Setup menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

NOTE: Wireless menu options are only available on products that support wireless connectivity. For

more information, refer to the Product Basics chapter of this user guide.

Menu item Sub-menu item Sub-menu item Description

Wireless Menu

(wireless products only)

NOTE: You can also

access this menu by touching the Wireless

button on the control

panel.

Wireless Direct

(wireless products only)

Wireless Setup Wizard

(wireless products only)

Wi-Fi Protected Setup

(wireless products only)

View Network Summary

Print Wireless Test Report (wireless

products only)

Off

On With Security

Off

Print Guide

Continue

Continue Push Button

View Wired

View Wireless

Prints a wireless test report.

Enables or disables the wireless network feature.

Configure the Wireless Direct settings for the product.

Guides you through the steps to set up the product on a

wireless network.

If your wireless router supports WPS, use this method to

Prints a summary of your network settings.

set up the product on a wireless network. This is the simplest method.

Print Network Configuration Page

Advanced Setup Link Speed Automatic*

IP Settings Automatic (DHCP)*

IPv6 On*

Hostname OK

Prints a report of your network configuration settings.

10T Full

10T Half

100TX Full

100TX Half

Manual (Static)

Off

Change

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Sets the link speed. After setting the link speed, the product automatically restarts.

Set whether the product's IP setting are configured automatically with DHCP or set manually.

Enable or disable the IPv6 protocol on the product.

Use this setting the change how the product is identified on the network.

Setup Menu

Menu item Sub-menu item Sub-menu item Description

Legacy Default IP On

Off

Restore Network Defaults

Resets all network configurations to their factory defaults.

22 Chapter 2 Control panel menus ENWW

HP Digital Solutions Setup menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

Menu item Sub-menu item Description

Digital Solution Setup Wizard

Guides you through the steps to set up HP Digital Solutions

Device Setup menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Preferences Date and Time Sets the time format, current time, date format, and

current date for the product.

Language List of available

control-panel display languages.

Country/Region List of available

countries/regions

Keyboard QWERTY*

AZERTY

OWERTZ

Sets the language in which the control panel displays

messages and product reports.

Selects which keyboard layout to use on the Control

Panel.

Screen Brightness Adjust the sliding bar to control the screen brightness

on the Control Panel

Sound Effects

Volume

Faster Browsing On

Paper Handling Default Tray Tray 1

Tray Selection For Copy

Soft*

Loud

Off

Off*

(Multipurpose)

Tray 2 (Main)*

Tray 3 (Accessory) only

if installed

For Plug and Print

For Fax Print

Adjusts the product's sound effect level.

Sets the browsing speed to go faster than the default.

Sets the default tray to print from for copying

documents.

Sets the default tray for copying, for plug and print

printing, and fax printing.

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Setup Menu

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Paper Selection Tray 1

Tray 2

Tray 3

Default Paper in Tray

Tray 1 Default Paper

Size

Default paper size

Letter (8.5 x 11in.)

A4 (297 x 210 mm)

...

For a complete list of paper sizes, see Supported paper sizes.

Default paper type

Plain Paper

Premium Inkjet

...

For a complete list of paper sizes, see Supported paper types and tray capacity.

Letter (8.5 x 11in.)

A4 (297 x 210 mm)

Sets the default media size and type for each tray.

Select the default paper size for Tray 1 (multi-purpose tray).

Default Paper

Type

Tray 2 Default Paper

Size

...

For a complete list of paper sizes, see Supported paper sizes.

Plain Paper

Premium Inkjet

...

For a complete list of paper sizes, see Supported paper types and tray capacity.

Letter (8.5 x 11in.)

A4 (297 x 210 mm)

...

For a complete list of paper sizes, see Supported paper sizes.

Sets the paper type for printing internal reports, faxes, or any print job that does not specify a type.

Select the default paper size for Tray 2 (main paper tray).

24 Chapter 2 Control panel menus ENWW

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Default Paper

Type

Tray 3 Default Paper

Size

Default Paper

Type

Plain Paper

Premium Inkjet

...

For a complete list of paper sizes, see Supported paper types and tray capacity.

Letter (8.5 x 11in.)

A4 (297 x 210 mm)

...

For a complete list of paper sizes, see Supported paper sizes.

Plain Paper

Premium Inkjet

...

For a complete list of paper sizes, see Supported paper types and tray capacity.

Sets the paper type for printing internal reports, faxes, or any print job that does not specify a type.

Sets the default paper size for the optional Tray 3.

Sets the type of paper for printing internal reports, faxes, or any print job that does not specify a type.

Tray Lock Tray 1

Tray 2

Tray 3

None*

Ink Low Warning Level

Power Handling Standby 5 minutes

Automatic

Custom

Tray Lock is a feature that “locks" a tray so that the

Determines when the Low Ink warning message

10 minutes*

15 Minutes

30 Minutes

1 Hour

only time the printer will draw from that tray is when it is specifically requested. This is useful when putting special paper in a tray, such as letterhead. If using “Automatically Select" for the paper source and Tray 1 is locked, the printer will only draw from the remaining trays, either Tray 2 or optional Tray 3, if it is installed. Printing can still be done from the locked tray, but the source must be specified. Tray 1 lock may be overridden under certain conditions.

appears on the control panel. Chose Custom to select a cartridge color and ink level value from 1–99.

Determines when to put the product in Standby mode.

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Setup Menu

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Sleep after

Standby

Schedule On/Off Schedule On

Print Settings Personality Automatic*

Copies Sets the number of copies (0–99) to make when the

Quality General Office

15 Minutes After Standby

30 Minutes After Standby

1 hour After Standby

2.hours.after.stan dby*

Schedule Off

PCL5 Only

PCL6 Only

PS Only

Professional

Determines when to put the product to sleep after it

has been put into Standby mode.

Schedules a time to automatically turn the product on

or off.

Sets the printer language. By default, the product

automatically selects which language to use.

Copy button is touched. The default value is 1.

Sets the default print quality.

Presentation

Duplex On

Off

PCL Configuration Form Length

Orientation

Font Number

Font Pitch

Font Point Size

Symbol Set

Append CR to LF

Print Postscript

Error

Off

Set the product's auto-duplexing feature.

Sets the text attributes for the printer control language

being used.

Sets the product to print any postscript errors that

occur.

26 Chapter 2 Control panel menus ENWW

Tools menu

Use the Tools menu to improve the product's print quality and view estimated ink levels.

Menu item Description

Display Estimated Ink Levels

Clean Printhead Use this feature to clean, adjust, and align the printheads. Follow the on-screen instructions to correctly

Cartridge Chip Information The cartridge chip stores anonymous information about the usage of the product.

Control Panel Lock Use this feature to lock the product's control panel and prevent unauthorized use of the product.

Clean Ink Smear Use this feature to solve print quality problems caused by ink smearing on printed pages.

Restore Factory Defaults Sets all settings to the factory default values.

Displays a graph of how much ink has been consumed for each cartridge.

improve the product's print quality.

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Setup Menu

Print Reports menu

Use the Print Reports menu to print reports that provide information about the product.

Menu item Sub-menu item Description

Printer Status Report Prints current product information, cartridge status, and more

Print Quality Report Prints a quality test that will help you diagnose minor print issues

Usage Page Shows a count of all paper sizes that have passed through the

Network Configuration Page Prints useful information about the product's wired or wireless

Event Log Prints a list of errors and intermittent failures designed to help you

assistance.

product; lists whether they were monochrome or color, simplex or duplex, and reports the page count. This report is useful for reconciling contractual billing statements.

network connection.

troubleshoot problems.

Fax Reports Last Transaction

Fax Log

Speed-Dial List

Caller ID Report

Junk Fax Report

PCL Font List Prints a list of all the PCL fonts that are installed.

PCL6 Font List Prints a list of all the PCL6 fonts that are installed.

PS Font List Prints a list of all the PS fonts that are installed

Provides a list of report options that will help you manage the product's fax features.

28 Chapter 2 Control panel menus ENWW

3 Connect the product

Connect the product using a USB cable

●

Connect the product to a network

●

Install the product on a wireless network (wireless models only)

●

Connect the product using a USB cable

This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft).

CAUTION: Do not connect the USB cable until the installation software prompts you to connect it.

CD installation

1. Quit all open programs on the computer.

2. Install the software from the CD, and follow the onscreen instructions.

NOTE: If you are installing on a Mac, click the HP Installer icon to install the software.

3. When prompted, select the USB-Connect the printer to the computer using a USB cable

option, and then click the Next button.

NOTE: A dialog displays warning that Web Services (HP ePrint and print Apps) will not be

available with a USB installation. Click the Yes button to proceed with the USB installation, or click the No button to cancel the USB installation.

4. When the software prompts you, connect the USB cable to the computer and the product.

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5. When the installation is complete, print a page from any program to make sure that the printing

software is correctly installed.

Connect the product using a USB cable

Connect the product to a network

Supported network protocols

To connect a networking-equipped product to a network, you need a network that uses one or more of the following protocols.

TCP/IP (IPv4 or IPv6)

●

NOTE: While this product can be used over IPv6 networks, a product software installation from

the CD is not supported over IPv6 networks.

● LPD Printing

SLP

●

WS-Discovery

●

HP Wireless Direct

●

Install the product on a wired network

Use this procedure to intall the product on a wired network using Windows.

Obtain the IP address

1. Connect the ethernet cable to the product and to the network. Turn the product on.

2. Wait for 60 seconds before continuing. During this time, the network recognizes the product and

assigns an IP address or host name for the product.

3. Touch the Network

For more information about the network connection, print a network configuration page:

1. Touch the Print Reports menu.

button to display the IP address.

2. Touch the Network Configuration Page menu item to print the network configuration report.

30 Chapter 3 Connect the product ENWW

3. Find the IP address on the network configuration report.

Printer Status Report

Install the software

1. Quit all programs on the computer.

2. Install the software from the CD.

[[[

[

3. Follow the onscreen instructions.

4. When prompted, select the Wired Network - Connect the printer to your network using an

Ethernet cable. option, and then click the Next button.

5. From the list of available printers, select the printer that has the correct IP address.

6. When the installation is complete, print a page from any program to make sure that the printing

software is correctly installed.

Configure IP network settings

View or change network settings

Use the embedded Web server to view or change IP configuration settings.

1. Print a configuration page, and locate the IP address.

If you are using IPv4, the IP address contains only digits. It has this format:

●

xxx.xxx.xxx.xxx

● If you are using IPv6, the IP address is a hexadecimal combination of characters and digits.

It has a format similar to this:

xxxx::xxxx:xxxx:xxxx:xxxx

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2. To open the HP Embedded Web Server, type the IP address (IPv4) into the address line of a

Web browser. For IPv6, use the protocol established by the Web browser for entering IPv6 addresses.

3. Click the Networking tab to obtain network information. You can change settings as needed.

Connect the product to a network

Set or change the product password

Use the HP Embedded Web Server to set a password or change an existing password for a product on a network so unauthorized users cannot change the product settings.

1. Type the product IP address into the address line of a Web browser. Click the Settings tab, click

Security, and then click the Password Settings link.

NOTE: If a password has previously been set, you are prompted to type the password. Type

“admin” for User Name along with the password, and then click the Apply button.

2. Type the new password in the Password box and in the Confirm Password box.

3. At the bottom of the window, click the Apply button to save the password.

Manually configure IPv4 TCP/IP parameters from the control panel

Use the control-panel menus to manually set an IPv4 address, subnet mask, and default gateway.

Touch the Setup

2. Scroll to and touch the Network Setup menu.

3. Touch the Advanced Setup menu, and then touch the IPv4 Settings button.

4. Touch the Manual IP Address button

5. Use the numeric keypad to enter the IP address, and touch the OK button. Touch the Yes button

to confirm.

6. Use the numeric keypad to enter the subnet mask, and touch the OK button. Touch the Yes

button to confirm.

7. Use the numeric keypad to enter the default gateway, and touch the OK button. Touch the Yes

button to confirm.

button.

32 Chapter 3 Connect the product ENWW

Link speed and duplex settings

NOTE: This information applies only to Ethernet (wired) networks. It does not apply to wireless

networks.

The link speed and communication mode of the print server must match the network hub. For most situations, leave the product in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the product from communicating with other network devices. If you need to make changes, use the product control panel.

NOTE: The setting must match with the network product to which you are connecting (a network

hub, switch, gateway, router, or computer).

NOTE: Making changes to these settings causes the product to turn off and then on. Make changes

only when the product is idle.

2. Scroll to and touch the Network Setup menu.

3. Touch the Advanced Setup menu item.

4. Touch the Link Speed menu.

5. Select one of the following options.

6. Touch the OK button. The product turns off and then on.

HP ePrint

Touch the Setup

Setting Description

Automatic The print server automatically configures itself for the highest link speed and

10T Half 10 megabytes per second (Mbps), half-duplex operation

10T Full 10 Mbps, full-duplex operation

100TX Half 100 Mbps, half-duplex operation

100TX Full 100 Mbps, full-duplex operation

button.

communication mode allowed on the network.

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With HP ePrint , you can print anywhere, anytime, from a mobile phone, laptop, or any other mobile device. HP ePrint works with any email-capable device. If you can e-mail, you can print to an HP ePrint-enabled product. For more details, go to

www.hpeprintcenter.com.

NOTE: The product must be connected to a network and have Internet access to use HP ePrint.

HP ePrint is disabled as a default setting in the product. Use this procedure to enable it.

1. Type the product IP address into the address line of a Web browser to open the HP Embedded

Web Server.

2. Click the HP Web Services tab.

3. Select the option to enable Web Services.

Connect the product to a network

Install the product on a wireless network (wireless models only)

Before installing the product software, make sure the product is not connected to the network using a ehternet cable.

If your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless router network settings from your system administrator, or complete the following tasks:

Obtain the wireless network name or service set identifier (SSID).

●

Determine the security password or encryption key for the wireless network.

●

Connect the product to a wireless network using the Wireless Setup Wizard

The wireless setup wizard is the best method for installing the product on a wireless network.

From the Home screen on the product control panel, touch the Setup

2. Touch the Network button, and then touch the Wireless Setup Wizard button.

3. The product scans for available wireless networks and returns a list of network names (SSIDs).

Select the SSID for your wireless router from the list if it is available. If the SSID for your wireless router is not in the list, touch the Enter SSID button. When prompted for the type of network security, select the option that your wireless router uses. A keypad opens on the control panel display.

4. If your wireless router uses WPA security, type the passphrase on the keypad.

If your wireless router uses WEP security, type the key on the keypad.

5. Touch the OK button, and wait while the product establishes a connection with the wireless

router. Establishing the wireless connection can take a few minutes.

Connect the product to a wireless network using WPS

From the Home screen on the product control panel, touch the Setup

2. Touch the Network menu button, and then touch Continue.

3. Use one of these methods to complete the setup:

Pushbutton: Select the Push Button option and follow the instructions on the control panel.

●

Establishing the wireless connection can take a few minutes.

button.

PIN: Select the Generate PIN option and follow the instructions on the control panel. The

●

product generates a unique PIN, which you must type into the wireless router's setup screen. Establishing the wireless connection can take a few minutes.

NOTE: If this method is not successful, try using the Wireless Setup Wizard on the product control

panel or try using the USB cable connection method.

34 Chapter 3 Connect the product ENWW

Install the software for a wireless product currently on the network

If the product already has an IP address on a wireless network and you want to install product software on a computer, complete the following steps.

1. From the product control panel, print a configuration page to obtain the product IP address.

2. Install the software from the CD.

3. Follow the on-screen instructions.

4. When prompted, select the Wireless- Connect the printer to your wireless network and

internet. option, and then click the Next button.

5. From the list of available printers, select the printer that has the correct IP address.

Manually connect the product to a wireless network

During the first 120 minutes of product setup, or after resetting the product's network defaults (and without a network cable attached to the product), the product's wireless radio will broadcast a wireless setup network for the product.

The name of this network is “HP-Setup-xx-[product name]”.

NOTE: The “xx” in the network is name is the last two characters of the product's MAC address.

The product name will be either HP Officejet Pro X476 MFP Series or HP Officejet Pro X576 MFP Series.

1. From a wireless enabled product, connect to the setup network for the device.

2. Open a web browser while connected to this setup network, and open the HP Embedded Web

Server (HP EWS) using the following IP address:

192.168.223.1

●

3. Find the Wireless Setup Wizard in the product's EWS and follow the on screen instructions to

manually connect the product.

NOTE: The product uses Automatic DHCP by default.

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Install the product on a wireless network (wireless models only)

36 Chapter 3 Connect the product ENWW

4 Use the product with Windows

Supported operating systems and printer drivers for Windows

●

Select the correct printer driver for Windows

●

Change print job settings for Windows

●

Remove the printer driver from Windows

●

Supported utilities for Windows

●

Supported operating systems and printer drivers for Windows

The product supports the following Windows operating systems:

Recommended software installation

● Windows XP (32-bit, Service Pack 2 or higher)

● Windows Vista (32-bit and 64-bit)

● Windows 7 (32-bit and 64-bit)

● Windows 8 (32-bit and 64-bit)

The product supports the following Windows printer drivers:

HP PCL 6 (this is the default printer driver and is included on the CD)

●

HP Universal Print Driver for Windows Postscript

●

● HP Universal Print Driver for PCL 5

HP Universal Print Driver for PCL 6

●

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

NOTE: For downloads of, and more information about, the HP UPD Postscript, PCL 5, and PCL 6

drivers, see

www.hp.com/go/upd.

Print and scan drivers only

● Windows 2003 Server (32-bit, Service Pack 3)

● Windows 2008 Server

● Windows 2008 Server R2

NOTE: Windows Server install support is available through

the Enterprise (command line) install method only.

Select the correct printer driver for Windows

Printer drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). The following printer drivers are available at

http://www.hp.com/go/support.

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Supported operating systems and printer drivers for Windows

HP PCL 6 driver (This print driver is provided on the in-box CD and is also available from

http://www.hp.com/go/

support.)

● Provided as the default driver. This driver is automatically installed unless

you select a different one.

Recommended for all Windows environments

●

Provides the overall best speed, print quality, and product-feature support for

●

most users

Developed to align with the Windows Graphic Device Interface (GDI) for the

●

best speed in Windows environments

Might not be fully compatible with third-party and custom software programs

●

that are based on PCL 5

HP UPD PS driver (This print driver is available for download from

www.hp.com/go/upd)

HP UPD PCL 5 (This print driver is available for download from

www.hp.com/go/upd)

HP UPD PCL 6 (This print driver is available for download from

www.hp.com/go/upd)

●

Recommended for printing with Adobe

software programs or with other

highly graphics-intensive software programs

Provides support for printing from postscript emulation needs, or for

●

postscript flash font support

Recommended for general office printing in Windows environments

●

Compatible with previous PCL versions and older HP Officejet products

●

The best choice for printing from some third-party or custom software

●

programs

● The best choice when operating with mixed environments, which require the

product to be set to PCL 5 (UNIX, Linux, mainframe)

Designed for use in corporate Windows environments to provide a single

●

driver for use with multiple printer models

Preferred when printing to multiple printer models from a mobile Windows

●

computer

● Recommended for printing in all Windows environments

● Provides the overall best speed, print quality, and printer feature support for

most users

Developed to align with Windows Graphic Device Interface (GDI) for best

●

speed in Windows environments

May not be fully compatible with third-party and custom solutions based on

●

PCL5

38 Chapter 4 Use the product with Windows ENWW

HP Universal Print Driver (UPD)

The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP Officejet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.

The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing, so you do not need to enable them manually.

For more information, go to

www.hp.com/go/upd.

UPD installation modes

Traditional mode

Dynamic mode

Use this mode if you are installing the driver for a single computer. See

●

www.hp.com/go/upd.

When installed in Traditional mode, UPD operates like a discrete printer

●

driver. It operates with a specific product.

● If you use this mode, you must install UPD separately for each computer and

for each product.

To use this mode, download UPD from the Internet. See

●

upd.

Dynamic mode allows you to use a single driver installation, so you can

●

discover and print to HP products in any location.

● Use this mode if you are installing UPD for a workgroup or to have

convenient access to a fleet of printers for individual users.

Change print job settings for Windows

www.hp.com/go/

Priority for print settings

Changes to print settings are prioritized depending on where the changes are made:

NOTE: The names of commands and dialog boxes might vary depending on your software

program. In managed environments, administrators may enforce printing policies and restrictions.

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.

Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and usually do not override changes made in the Page Setup dialog box.

Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open

●

the printer driver. Settings changed in the Printer Properties dialog box usually do not override

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Change print job settings for Windows

settings anywhere else in the printing software, but will be applied if no conflicting command is sent with a print job. You can change most of the print settings here.

Default printer driver settings: The default printer driver settings determine the settings used

●

in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

Printer control panel settings: Settings changed at the printer control panel have a lower

●

priority than changes made anywhere else.

Change the settings for all print jobs until the software program is closed

1. On the File menu in the software program, click Print.

2. Select the driver, and then click Properties or Preferences.

The steps can vary; this procedure is most common.

Change the default settings for all print jobs

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start

menu view): Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

Windows 7: Click Start, and then click Devices and Printers.

2. Right-click the driver icon, and then select Printing Preferences.

Change the product configuration settings

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start

menu view): Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

Windows 7: Click Start, and then click Devices and Printers.

2. Right-click the driver icon, and then select Properties or Printer properties.

3. Click the Device Settings tab.

40 Chapter 4 Use the product with Windows ENWW

Remove the printer driver from Windows

Windows XP

1. Click Start, Control Panel, and then Add or Remove Programs.

2. Find and select the product from the list.

3. Click the Change/Remove button to remove the software.

Windows Vista

1. Click Start, Control Panel, and then Programs and Features.

2. Find and select the product from the list.

3. Select the Uninstall/Change option.

Windows 7

1. Click Start, Control Panel, and then under the Programs heading, click Uninstall a program.

2. Find and select the product from the list.

3. Select the Uninstall option.

Supported utilities for Windows

HP Web Jetadmin

●

HP Embedded Web Server

●

HP ePrint

●

HP Wireless Direct

●

Other Windows components and utilities

HP OfficeJet Scan

●

HP Digital Fax

●

HP Printer Assistant (available when the product software is installed from CD)

●

ENWW

Remove the printer driver from Windows

42 Chapter 4 Use the product with Windows ENWW

5 Use the product with Mac

Supported operating systems and printer drivers for Mac

●

Software for Mac computers

●

Priority for print settings for Mac

●

Change printer-driver settings for Mac

●

Remove the printer driver from Mac operating systems

●

Supported utilities for Mac

●

Fax with Mac

●

Scan with Mac

●

Solve problems with Mac

●

Supported operating systems and printer drivers for Mac

The product supports the following Mac operating systems:

Mac OS X 10.6 and later

●

NOTE: See www.hp.com/support for the latest drivers for Mac.

NOTE: For Mac OS X 10.6 and later, Intel Core Processor Macs are supported.

The HP Officejet software installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Utility for use with Mac OS X computers. The HP printer PPD and PDE files, in combination with the built-in Apple PostScript printer drivers, provide full printing functionality and access to specific HP printer features.

Software for Mac computers

HP Utility for Mac

Use the HP Utility to set up product features that are not available in the printer driver.

You can use the HP Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network.

ENWW

Supported operating systems and printer drivers for Mac

Open the HP Utility

Use any of the following methods to open the HP Utility:

From the dock, click HP Utility.

●

From Applications, open the Hewlett-Packard folder, and then click HP Utility.

●

Click the Utility tab of the Options and Supplies panel from Print and Fax.

●

HP Utility features

Use the HP Utility software to perform the following tasks:

Obtain information about supplies status.

●

Obtain information about the product, such as the firmware version and the serial number.

●

Print a configuration page.

●

For products connected to an IP-based network, obtain network information and open the

●

HP Embedded Web Server.

Configure the paper type and size for the tray.

●

Configure basic fax settings.

●

44 Chapter 5 Use the product with Mac ENWW

Priority for print settings for Mac

Changes to print settings are prioritized depending on where the changes are made:

NOTE: The names of commands and dialog boxes might vary depending on your software

program.

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed here might override settings changed anywhere else.

● Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the

program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.

Default printer driver settings: The default printer driver settings determine the settings used

●

in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

Printer control panel settings: Settings changed at the printer control panel have a lower

●

priority than changes made anywhere else.

Change printer-driver settings for Mac

Change the settings for all print jobs until the software program is closed

1. On the File menu, click the Print button.

2. Change the settings that you want on the various menus.

Change the default settings for all print jobs

1. On the File menu, click the Print button.

2. Change the settings that you want on the various menus.

3. On the Presets menu, click the Save As... option and type a name for the preset.

These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

Change the product configuration settings

1. From the Apple menu , click the System Preferences menu and then click the Print & Scan

icon.

2. Select the product in the left side of the window.

3. Click the Options & Supplies button.

ENWW

4. Click the Driver tab.

5. Configure the installed options.

Priority for print settings for Mac

Remove the printer driver from Mac operating systems

You must have administrator rights to remove the software.

1. Open System Preferences.

2. Select Print & Scan.

3. Highlight the product.

4. Click the minus (-) symbol to delete the print queue.

Supported utilities for Mac

HP Embedded Web Server

The product is equipped with the HP Embedded Web server, which provides access to information about product and network activities. Access the HP Embedded Web Server from the HP Utility. Open the Printer Settings menu, and then select the Additional Settings option.

You can also access the HP Embedded Web Server by entering the product's IP address into Safari Web browser:

1. Select the page icon in the left side of the Safari toolbar.

2. Click the Bonjour logo.

3. In the list of printers, double-click this product. The HP Embedded Web Server opens.

To access the HP Embedded Web Server from other web browsers, type the product's IP address in the browser's address field.

The HP Embedded Web Server can also be accessed through the System Preferences menu. Click System Preferences, click Print and Scan, select your product name, click Options and Supplies, click General, and then click Show Printer Webpage.

Fax with Mac

To send a fax by printing to a fax driver, complete the following steps:

1. Open the document that you want to fax.

2. Click File and then click Print.

3. In the Printer pop-up menu, select the fax print queue that you want to use.

4. In the Copies field, adjust the number of copies if necessary.

5. In the Paper Size pop-up menu, adjust the paper size if necessary.

46 Chapter 5 Use the product with Mac ENWW

6. In the Fax Information area, enter the fax number of one or more recipients. Other Fax Options

may also be available, including Preview, Color or Black & White, Layout, Paper Handling, and Scheduler settings.

NOTE: If you need to include a dialing prefix, enter it in the Dialing Prefix field.

7. Click Fax.

Scan with Mac

Use the HP Scan software to scan images to a Mac computer.

If you have installed an HP driver for your product that supports scanning, use the following steps to scan:

1. Load the document onto the scanner glass or into the document feeder.

2. Open the Applications folder, and then click Hewlett-Packard. Select HP Scan.

3. Open the HP Scan menu and click Preferences. From the Scanner pop-up menu, select this

product from the list.

4. To use the standard preset settings, which produce acceptable results for images and text, click

the Continue button.

To use presets optimized for pictures or text documents, select a preset from the Scanning

Presets pop-up menu. When you are ready to scan, click the Continue button.

5. To scan more pages, load the next page and click the + button. Adjust scanner and presets as

needed, and then click the Continue button. If using the flatbed scanner, you are prompted to Scan Next Item when the scan is complete. Repeat until you have scanned all the pages. Use the - button to delete unwanted scanned items.

6. Click the Send button, and then browse to the folder on your computer where you want to save

the file, or choose a printer to print the scanned items.

NOTE: Use Edit tools to modify scanned items. To modify all scanned items at once, use the

Batch menu.

Scan using Apple Preview and Image Capture applications (Mac OS X v10.6 and later)

Use the Apple Preview or Image Capture applications with Mac OS X v10.6 and later to scan during any of the following conditions:

You recently upgraded to Mac OS X v10.6 or later and cannot access the HP Scan application.

●

A full feature driver update is not available for your product, or your product released before the

●

HP drivers that support scanning for your product.

ENWW

● You have not yet installed the available HP software that includes scanning.

You are troubleshooting a scanning problem and trying to identify the source of the problem.

●

Scan with Mac

Scan using Apple Preview

1. Click the Apple Preview icon in the dock, or open Preview from the Applications folder.

2. From the Preview File menu, select the Import from Scanner option.

NOTE: If your product connects to a network, select the Include Networked Devices option,

and then select the Import from Scanner option from the Preview File menu to display your networked product in the list.

3. Select your product from the list. The scan interface opens.

NOTE: You can click the Show Details button to view settings and options.

Scan using Image Capture

1. Click the Apple Image Capture icon in the dock, or open Image Capture from the Applications

folder.

2. Select your product from the list, or if your product connects to a network, select it from the

Shared list. The scan interface opens.

NOTE: You can click the Show Details button to view settings and options.

Solve problems with Mac

For information about solving problems with a Mac, see Solve product software problems with Mac

on page 222.

48 Chapter 5 Use the product with Mac ENWW

6 Paper and print media

Understand paper use

●

Change the printer driver to match the paper type and size in Windows

●

Supported paper sizes

●

Supported paper types and tray capacity

●

Load paper trays

●

Configure trays

●

Understand paper use

HP Officejet inks for business are specifically developed for use with HP printheads. Unique ink formulations help extend the life of the printheads and enhance reliability. When used with ColorLok® paper, these inks provide laser-like color output that dries quickly and is ready for distribution.

This product supports a variety of paper and other print media. Paper or print media that does not meet the following guidelines might cause poor print quality, increased jams, and premature wear on the product.

It is possible for paper to meet all of these guidelines and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which Hewlett-Packard has no control.

CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might

cause problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

For best results, use only HP-brand paper and print media designed for inkjet printers or

●

multiuse.

Use paper or print media made for inkjet printers.

●

● Hewlett-Packard Company cannot recommend the use of other brands of media because HP

cannot control their quality.

NOTE: Based on HP internal testing using a range of plain papers, HP highly recommends using

papers with the ColorLok® logo for this product. For details, go to www.hp.com/go/printpermanence.

ENWW

Use the following guidelines to obtain satisfactory results when using special paper or print media. Set the paper type and size in the printer driver to obtain the best results.

Understand paper use

Media type Do Do not

Envelopes

Labels ● Use only labels that have no

Letterhead or preprinted forms ● Use only letterhead or forms

Heavy paper

Glossy or coated paper ● Use only glossy or coated paper

Store envelopes flat.

●

Use envelopes where the seam

●

extends all the way to the corner of the envelope.

exposed backing between them.

Use labels that lie flat.

●

Use only full sheets of labels.

●

approved for use in inkjet printers.

Use only heavy paper that is

●

approved for use in inkjet printers and meets the weight specifications for this product.

that is approved for use in inkjet printers.

Do not use envelopes that are

●

wrinkled, nicked, stuck together, or otherwise damaged.

Do not use envelopes that have

●

clasps, snaps, windows, or coated linings.

● Do not use labels that have

wrinkles or bubbles, or are damaged.

Do not print partial sheets of

●

labels.

● Do not use raised or metallic

letterhead.

Do not use paper that is heavier

●

than the recommended media specification for this product unless it is HP paper that has been approved for use in this product.

● Do not use glossy or coated paper

designed for use in laser products.

Change the printer driver to match the paper type and size in Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Select a size from the Paper size drop-down list.

5. Select a paper type from the Paper type drop-down list.

6. Click the OK button.

Supported paper sizes

NOTE: To obtain best print results, select the appropriate paper size and type in your print driver

before printing.

50 Chapter 6 Paper and print media ENWW

Table 6-1 Supported paper and print media sizes

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

Letter 216 x 279 mm (8.5 x 11 inches)

Oficio 8.5 x 13 (8.5 x 13 inches)

Oficio 216x340 mm

Legal 216 x 356 mm (8.5 x 14 inches)

A4 210 x 297 mm (8.3 x 11.7 inches)

Executive 184 x 267 mm (7.25 x 10.5

Statement 140 by 216 mm (5.5 x 8.5 inches)

A5 148 x 210 mm (5.8 x 8.3 inches)

A6 105 x 148.5 mm (4.13 x 5.83

B5 (JIS) 182 x 257 mm (7.17 x 10.12

B6 (JIS) 128x182mm (5 x 7 inches)

16k 184 x 260 mm (7.24 x 10.23

216 x 340 mm

inches)

195 x 270 mm (7.68 x 10.62 inches)

197 x 273 mm (7.75 x 10.75 inches)

Custom Minimum: (3 x 5 inches)

Maximum: (8.5 to 14 inches)

Width: (3 to 8.5 inches)

Length: (5 to 14 inches)

Width: (4 to 8.5 inches)

Length: (8.27 to

11.7 inches)

Width: (4 to 8.5 inches)

Length: (8.27 to 14 inches)

Table 6-2 Supported envelopes

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

Envelope #10

Envelope DL 110 x 220 mm (4.33 x 8.66 inches)

Envelope C5 162 x 229 mm (6.4 x 9 inches)

Envelope B5 176 x 250 mm (6.7 x 9.8 inches)

105 x 241 mm (4.13 x 9.49 inches)

ENWW

Supported paper sizes

Table 6-2 Supported envelopes (continued)

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

Envelope C6 114 x 162 mm (4.5 x 6.4 inches)

Envelope Monarch

Japanese Envelope Chou #3

Japanese Envelope Chou #4

98 x 191 mm (3.9 x 7.5 inches)

120 x 235 mm (4.7 x 9.3 inches)

90 x 205 mm (3.5 x 8.1 inches)

Table 6-3 Supported cards

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

3x5 (76.2 x 127 mm) (3 x 5 inches)

4x6 (102 x 152 mm) (4 x 6 inches)

5x8 (127 x 203 mm) (5 x 8 inches)

A6 (105 x 148.5 mm) (4.13 x 5.83

inches)

Japanese Postcard

Double Japan Postcard Rotated

(100 x 148 mm) (3.9 x 5.8 inches)

(148 x 200 mm) (5.8 x 7.9 inches)

Table 6-4 Supported photo media

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

4x6 (102 x 152 mm) (4 x 6 inches)

10x15cm (100 x 150 mm) (3.9 x 5.9 inches)

L (89 x 127 mm) (3.5 x 5 inches)

5x7 Photo Media (5 x 7 in no-tabs)

Photo Media (Letter &A4)

(127 x 178 mm) (5 x 7 inches)

52 Chapter 6 Paper and print media ENWW

Table 6-4 Supported photo media (continued)

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

Japanese Postcard

Custom Minimum: (3 to 5 inches)

(100 x 148 mm) (3.9 x 5.8 inches)

Maximum: (8.5 to 14 inches)

Width: (3 to 8.5 inches)

Length: (5 to 14 inches)

Width: (4 to 8.5 inches)

Length: (8.27 to

11.7 inches)

Width: (4 to 8.5 inches)

Length: (8.27 to 14 inches)

Table 6-5 Other supported media

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex printing

Labels (Letter and A4)

Supported paper types and tray capacity

Table 6-6 Tray 1 (multi-purpose) on left side of the product

Paper type Weight

Every day:

Unspecified and Plain

●

HP EcoSMART Lite

●

60 to 175 g/m

(16 to 47 lb)

Capacity

Up to 50 sheets Side to be printed on face-down,

Paper orientation

with the top edge at the front of the tray

Light 60-74g

●

Intermediate 85-95g

●

Mid-Weight 96-110g

●

Heavy 111-130g

●

HP Premium Presentation

●

Matte 120g

Extra Heavy 131-175g

●

HP Brochure Matte 180g

●

HP Brochure Glossy 180g

●

Cardstock 176-220g

●

HP Cover Matte 200g

●

HP Advanced Photo

●

Papers

ENWW

Up to 220 g/m

(58 lb)

Up to 25 sheets Side to be printed on face-down,

with the top edge at the back of the tray

Supported paper types and tray capacity

Table 6-6 Tray 1 (multi-purpose) on left side of the product (continued)

Paper type Weight

Capacity

Paper orientation

Envelope

●

Heavy Envelope

●

Labels

●

Capacity can vary depending on paper weight and thickness, and environmental conditions.

Up to 7 envelopes or labels Side to be printed on face-down,

Table 6-7 Tray 2 (main tray) and Tray 3 (accessory tray)

Paper type Weight

Unspecified and Plain

●

HP EcoSMART Lite

●

Light 60-74g

●

Intermediate 85-95g

●

Mid-Weight 96-110g

●

Heavy 111-130g

●

HP Premium Presentation

●

Matte 120g

Extra Heavy 131-175g

●

HP Brochure Matte 180g

●

HP Brochure Glossy 180g

●

Cardstock 176-220g

●

60 to 175 g/m

Up to 220 g/m

(16 to 47 lb)

(58 lb)

with the top edge toward the product

Capacity

Paper orientation

Up to 500 sheets Side to be printed on face-up,

with the top edge at the front of the tray

Up to 100 sheets Side to be printed on face-up,

with the top edge at the back of the tray

HP Cover Matte 200g

●

HP Advanced Photo

●

Papers

● Envelope

● Heavy Envelope

● Labels

Capacity can vary depending on paper weight and thickness, and environmental conditions.

Up to 30 envelopes or labels.

NOTE: Tray 3 does not

support envelope printing.

Side to be printed on face-up, with the top edge toward the product

54 Chapter 6 Paper and print media ENWW

Load paper trays

Load Tray 1 (multi-purpose tray on left side of the product)

1. Open Tray 1.

2. Pull out the extension tray.

3. Extend the paper guides fullyand then load

the paper stack into Tray 1. Adjust the paper guides to the size of the paper.

NOTE: Place the paper into Tray 1 with the

side to be printed on face-down and top of page toward the front of the tray.

ENWW

Load paper trays

Load Tray 2 or optional Tray 3

1. Pull the tray out of the product.

2. Slide open the paper length and width guides.

3. Place the paper in the tray and make sure

that it is flat at all four corners. Slide the side paper width guides so that they align with the paper-size marking in the bottom of the tray. Slide the front paper length guide so that it pushes the stack of paper against the back of the tray.

NOTE: Place the paper into the tray with the

side to be printed on face-up.

56 Chapter 6 Paper and print media ENWW

4. Push down on the paper to make sure that

the paper stack is below the paper limit tabs on the side of the tray.

5. Slide the tray into the product.

Load the document feeder

The document feeder holds up to 50 sheets of 75 g/m2 (20 lb bond) paper.

CAUTION: To prevent damage to the product, do not load an original document that contains

correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the document feeder.

ENWW

Load paper trays

1. Insert the originals into the document feeder

face-up.

2. Adjust the guides until they are snug against

the paper.

Configure trays

By default, the product pulls paper from Tray 2. If Tray 2 is empty, the product pulls paper from Tray 1, or Tray 3 if it is installed. Configuring a tray on this product changes the speed settings to obtain the best print quality for the type of paper that you are using. If you are using special paper for all or most print jobs on the product, change this default tray setting on the product.

The following table lists possible ways you can use the tray settings to meet your printing needs.

Paper use Configure the product Print

Load Tray 1 and one other tray with the same paper, and have the product pick paper from one tray if the other one is empty.

Load paper in Tray 1. No configuration is needed, if the default settings for type and size have not been changed.

From the software program, print the job.

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Paper use Configure the product Print

Occasionally use special paper, such as heavy paper or letterhead, from a tray that usually contains plain paper.

Frequently use special paper, such as heavy paper or letterhead, from one tray.

Configure trays

1. Make sure the product is turned on.

2. Perform one of the following tasks:

Load special paper in Tray 1. From the software program print dialog,

Load special paper in Tray 1, and configure the tray for the paper type.

●

Control panel: Touch the Setup

button, touch Paper Handling, and then touch Paper

Selection. Select the tray that you want to configure.

choose the paper type that matches the special paper loaded in the tray before sending the print job. Select Tray 1 as the Paper Source from the Paper/ Quality tab (Windows) or Paper Feed menu (Mac).

From the software program print dialog, choose the paper type that matches the special paper loaded in the tray before sending the print job. Select Tray 1 as the Paper Source from the Paper/ Quality tab (Windows) or Paper Feed menu (Mac).

Embedded Web server: Click the Settings tab, and then click Paper Settings in the left

●

panel. Select a Default Media Size and a Default Media Type for each tray.

3. Press OK or click Apply.

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Configure trays

60 Chapter 6 Paper and print media ENWW

7 Ink cartridges

The information contained herein is subject to change without notice. For the latest User Guide information go to

Ink cartridge information

●

Supplies views

●

Manage ink cartridges

●

Replacement instructions

●

Solve issues with supplies

●

Ink cartridge information

Color Cartridge number Part number

www.hp.com/support.

Standard-capacity replacement black ink cartridge

High-capacity replacement black ink cartridge

Standard-capacity replacement cyan ink cartridge

High-capacity replacement cyan ink cartridge

Standard-capacity replacement yellow ink cartridge

High-capacity replacement yellow ink cartridge

Standard-capacity replacement magenta ink cartridge

High-capacity replacement magenta ink cartridge

HP 970 CN621A

HP 970XL CN625A

HP 971 CN622A

HP 971XL CN626A

HP 971 CN624A

HP 971XL CN628A

HP 971 CN623A

HP 971XL CN627A

Accessibility: The ink cartridge can be installed and removed by using one hand.

Environmental features: Recycle ink cartridges by using the HP Planet Partners return and

recycling program.

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For more information about supplies, go to

www.hp.com/go/learnaboutsupplies.

Ink cartridge information

Supplies views

Ink cartridge view

1 Metal connector and ink nozzle. Do not touch. Fingerprints may cause supply error messages. Dust may also cause

supply error messages; do not leave ink cartridges outside the product for prolonged periods of time.

Manage ink cartridges

Correctly using, storing, and monitoring the ink cartridge can help ensure high-quality print output.

Change settings for ink cartridges

Print when an ink cartridge is at estimated end of life

Supply-related notifications are communicated on the product control panel.

A <Supply> Low message—where <Supply> is the cartridge—appears when an ink cartridge is

●

nearing the estimated end of its useful life. Printing can continue, but consider having a replacement supply on hand.

A <Supply> Very Low message appears when the ink cartridge is near its estimated end of

●

useful life. Have a replacement ink cartridge on hand.

<Supply> Out of Ink message appears when the ink cartridge is empty.

●

NOTE: Although using the Continue setting allows printing beyond Very Low without replacing the

cartridge, the product will shut down before any print problems occur.

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Modify the Low on Ink Warning Level settings from the control panel

You can enable or disable the default settings at any time, and you do not have to re-enable them when you install a new ink cartridge.

From the Home screen on the control panel, touch the Setup

2. Touch the Device Setup menu item.

3. Touch the Ink Low Warning Level item.

4. Select from the following options:

Select Automatic to keep the default low ink warning.

●

Select Custom to choose what ink level prompts a low ink level warning.

●

Print with General Office mode

General Office print mode uses less ink, which might extend the life of the cartridge.

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Select General Office from the Print Quality drop-down box.

Store and recycle supplies

button.

Recycle supplies

Go to hp.com/recycle for full information on recycling, and to order postage-paid labels, envelopes, and boxes for recycling.

Ink cartridge storage

Do not remove the ink cartridge from its package until you are ready to use it.

HP policy on non-HP ink cartridges

Hewlett-Packard Company cannot recommend the use of non-HP ink cartridges, either new or remanufactured.

NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and

service agreements.

HP anticounterfeit website

Go to www.hp.com/go/anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is used or counterfeit. HP will help to take steps to resolve the problem.

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Manage ink cartridges

Your ink cartridge might not be a genuine HP ink cartridge if you notice the following:

The supplies status page indicates that a used or counterfeit supply is installed.

●

You are experiencing a high number of problems with the ink cartridge.

●

● The cartridge does not look like it usually does (for example, the packaging differs from

HP packaging).

Replacement instructions

Replace the ink cartridges

The product uses four colors and has a different ink cartridge for each color: yellow (Y), cyan (C), magenta (M), and black (K).

1. Open the ink cartridge door.

2. Push the old ink cartridge inward to unlock it.

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3. Grasp the edge of the old ink cartridge and

then pull the cartridge straight out to remove it.

4. Remove the new ink cartridge from the

packaging.

5. Do not touch the metal connector of the ink

cartridge. Fingerprints on the connector can cause print-quality problems.

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Replacement instructions

6. Insert the new ink cartridge into the product.

7. Close the ink cartridge door.

8. Place the old ink cartridge in the box and refer

to HP's recycling instructions at

http://wwww.hp.com/recycle.

Solve issues with supplies

Check the ink cartridges

If you are experiencing print quality problems, see Improve print quality on page 203.

NOTE: If you are using a General Office print setting, the printing might appear light.

If you determine that you need to replace an ink cartridge, look on the cartridge or print the Supplies Status Page to find the part number for the correct genuine HP ink cartridge.

Refilled or remanufactured ink cartridges

Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their

66 Chapter 7 Ink cartridges ENWW

quality. If you are using a refilled or remanufactured ink cartridge and are not satisfied with the print quality, replace the cartridge with a genuine HP cartridge.

NOTE: If you replace a non-HP ink cartridge with a genuine HP ink cartridge, the printhead may still

contain non-HP ink until the printhead is depleted of that ink and is supplied with ink from the newly installed, genuine HP ink cartridge.

Interpret the Print Quality Page

On the control panel, touch the Setup

2. Touch the Print Reports menu.

3. Select the Print Quality Report item to print it.

4. Follow the instructions on the page that prints.

This page contains four bands of color, which are divided into the groups as indicated in the following illustration. By examining each group, you can isolate the problem to a particular ink cartridge.

button.

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Section Ink cartridge

1Black

2Cyan

Solve issues with supplies

Section Ink cartridge

3 Magenta

4 Yellow

If dots or streaks appear in one or more groups, clean the printhead. If this does not solve the

●

problem, contact HP.

If streaks appear in multiple color bands, see if the problem still persists by performing an

●

additional print head cleaning, and then contact HP. A component other than the ink cartridge is probably causing the problem.

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Solve issues with supplies

Recommended action

No action necessary.

Incompatible <color>

Description

You have installed an ink cartridge that is intended for use in a different HP product model. The product will NOT function with this print cartridge installed.

Recommended action

Install the correct ink cartridge for this product.

Install [color] cartridge

Description

This message can appear during the initial set up of the product and may also appear after the initial set up of the product has been completed.

If this message appears during initial setup, it means one of the color cartridges is not installed with the door closed. The product will not print if a cartridge is missing.

If this message appears after the initial set up of the product, it means that the cartridge is missing or is installed but damaged.

Recommended action

Install or replace the indicated color cartridge.

Non-HP ink cartridges installed

Description

No action necessary, this is a notification only.

Recommended action

No action necessary, this is a notification only.

Out of Ink <Color>

Description

The ink cartridge is at the end of its useful life, and the product will no longer print.

Recommended action

Replace the ink cartridge.

Used [color] installed

Description

A used, but still genuine, HP color ink cartridge has been installed or moved.

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Recommended action

You have a used, but still genuine, HP cartridge installed. No action required.

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Solve issues with supplies

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8Print

Print tasks (Windows)

●

Print tasks (Mac)

●

Additional print tasks (Windows)

●

Additional print tasks (Mac OS X)

●

Use HP ePrint

●

Use the HP ePrint Mobile Driver

●

AirPrint

●

Connect the printer with HP Wireless Direct

●

Plug and Print USB Drive printing

●

Print tasks (Windows)

The methods to open the print dialog from software programs can vary. The procedures that follow include a typical method. Some software programs do not have a File menu. See the documentation for your software program to learn how to open the print dialog.

Open the printer driver with Windows

1. On the File menu in the software program,

click Print.

2. Select the product, and then click the

Properties or Preferences button.

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Print tasks (Windows)

Get help for any printing option with Windows

1. Click the Help button to open the online Help.

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Change the number of print copies with Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then select the number of copies.

Save custom print settings for reuse with Windows

Use a printing shortcut with Windows

1. On the File menu in the software program,

click Print.

2. Select the product, and then click the

Properties or Preferences button.

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Print tasks (Windows)

3. Click the Printing Shortcuts tab.

4. Select one of the shortcuts, and then click the

OK button.

NOTE: When you select a shortcut, the

corresponding settings change on the other tabs in the printer driver.

Create printing shortcuts

1. On the File menu in the software program,

click Print.

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2. Select the product, and then click the

Properties or Preferences button.

3. Click the Printing Shortcuts tab.

4. Select an existing shortcut as a base.

NOTE: Always select a shortcut before

adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost.

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Print tasks (Windows)

5. Select the print options for the new shortcut.

6. Click the Save As button.

7. Type a name for the shortcut, and click the

OK button.

Improve print quality with Windows

Select the page size with Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

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3. Click the Paper/Quality tab.

4. Select a size from the Paper size drop-down list.

Select a custom page size with Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Click the Custom button.

5. Type a name for the custom size and specify the dimensions.

The width is the short edge of the paper.

●

The length is the long edge of the paper.

●

NOTE: Always load paper into the trays short edge first.

6. Click the OK button, and then click the OK button on the Paper/Quality tab. The custom page

size will appear in the list of paper sizes the next time you open the printer driver.

Select the paper type with Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. From the Paper type drop-down list, click the More... option.

5. Expand the list of Type is: options.

6. Expand the category of paper types that best describes your paper, and then click the paper

type that you are using.

Select the paper tray with Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Select a tray from the Paper source drop-down list.

Print on both sides (duplex) with Windows

Automatically print on both sides with Windows

1. On the File menu in the software program,

click Print.

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Print tasks (Windows)

2. Select the product, and then click the

Properties or Preferences button.

3. Click the Finishing tab.

4. Select the Print on both sides check box.

Click the OK button to print the job.

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Print multiple pages per sheet with Windows

1. On the File menu in the software program,

click Print.

2. Select the product, and then click the

Properties or Preferences button.

3. Click the Finishing tab.

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Print tasks (Windows)

4. Select the number of pages per sheet from

the Pages per sheet drop-down list.

5. Select the correct Print page borders, Page

order, and Orientation options.

Select page orientation with Windows

1. On the File menu in the software program,

click Print.

2. Select the product, and then click the

Properties or Preferences button.

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3. Click the Finishing tab.

4. In the Orientation area, select the Portrait or

Landscape option.

To print the page image upside down, select the Rotate by 180 degrees option.

Set Advanced color options with Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Color tab.

4. Click the HP EasyColor check box to clear it.

5. In the Color Options area, click the Ink Settings button.

6. Use the sliders to adjust the settings, and then click OK.

Print tasks (Mac)

Create and use printing presets with Mac

Use printing presets to save the current printer driver settings for reuse.

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Print tasks (Mac)

Create a printing preset

1. On the File menu, click the Print option.

2. Select the product from the printer list.

3. Select the print settings that you want to save for reuse.

4. In the Presets menu, click the Save As... option, and type a name for the preset.

5. Click the OK button.

Use printing presets

1. On the File menu, click the Print option.

2. Select the product from the printer list.

3. In the Presets menu, select the printing preset.

NOTE: To use printer-driver default settings, select the standard or Default Settings option.

Print a cover page with Mac

1. On the File menu, click the Print option.

2. Select the product from the printer list.

3. Open the Cover Page menu, and then select where to print the cover page. Click either the

Before Document button or the After Document button.

4. In the Cover Page Type menu, select the message that you want to print on the cover page.

NOTE: To print a blank cover page, select the standard option from the Cover Page Type

menu.

Print multiple pages on one sheet of paper with Mac

1. On the File menu, click the Print option.

2. Select the product from the Printer list.

3. Open the Layout menu.

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HP PRO X476, CN461AB1H, X576 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product basics

Product overview

HP Officejet Pro X476 MFP Series models

HP Officejet Pro X576 MFP Series models

Environmental features

Accessibility features

Product views

Front view

Back view

Interface ports

Serial number and model number location

Control panel layout

Buttons on the Home screen

Control panel help system

2 Control panel menus

Copy menu

Fax menus

Scan menus

Apps

Plug and Print

Setup Menu

Fax Setup menu

Network Setup menu

HP Digital Solutions Setup menu

Device Setup menu

Tools menu

Print Reports menu

3 Connect the product

Connect the product using a USB cable

CD installation

Connect the product to a network

Supported network protocols

Install the product on a wired network

Obtain the IP address

Install the software

Configure IP network settings

View or change network settings

Set or change the product password

Manually configure IPv4 TCP/IP parameters from the control panel

Link speed and duplex settings

HP ePrint

Install the product on a wireless network (wireless models only)

Connect the product to a wireless network using the Wireless Setup Wizard

Connect the product to a wireless network using WPS

Install the software for a wireless product currently on the network

Manually connect the product to a wireless network

4 Use the product with Windows

Supported operating systems and printer drivers for Windows

Select the correct printer driver for Windows

HP Universal Print Driver (UPD)

UPD installation modes

Change print job settings for Windows

Priority for print settings

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Remove the printer driver from Windows

Supported utilities for Windows

Other Windows components and utilities

5 Use the product with Mac

Supported operating systems and printer drivers for Mac

Software for Mac computers

HP Utility for Mac

Open the HP Utility

HP Utility features

Priority for print settings for Mac

Change printer-driver settings for Mac

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Remove the printer driver from Mac operating systems

Supported utilities for Mac

HP Embedded Web Server

Fax with Mac

Scan with Mac

Use the HP Scan software to scan images to a Mac computer.