HP ProLiant DL365 User Manual
HP ProLiant DL365 Server User Guide
Second Edition (October 2006)
Part Number 418292-002
© Copyright 2006 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Windows Server 2003 is a trademark of
Microsoft Corporation.
Second Edition (October 2006)
Part Number 418292-002
Audience assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards
in products with hazardous energy levels.
Contents
Component identification............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ......................................................................................................................8
Rear panel components.............................................................................................................................. 9
Rear panel LEDs and buttons..................................................................................................................... 10
System board components........................................................................................................................ 11
System maintenance switch............................................................................................................. 12
NMI jumper.................................................................................................................................. 12
HP Systems Insight Display and LEDs.......................................................................................................... 12
HP Systems Insight Display LEDs and internal health LED combinations ...........................................................13
SAS and SATA device numbers................................................................................................................. 14
SAS and SATA hard drive LEDs................................................................................................................. 15
SAS and SATA hard drive LED combinations .............................................................................................. 15
Fan locations ..........................................................................................................................................16
Operations................................................................................................................................. 18
Power up the server................................................................................................................................. 18
Power down the server............................................................................................................................. 18
Access the HP Systems Insight Display........................................................................................................ 18
Extend the server from the rack .................................................................................................................19
Remove the access panel.......................................................................................................................... 20
Install the access panel............................................................................................................................. 20
Remove and install the air baffle ............................................................................................................... 20
Remove the PCI riser board assembly......................................................................................................... 21
Install the PCI riser board assembly............................................................................................................ 22
Remove and install a fan module............................................................................................................... 22
Setup......................................................................................................................................... 24
Optional installation services .................................................................................................................... 24
Rack planning resources........................................................................................................................... 25
Optimum environment.............................................................................................................................. 25
Space and airflow requirements ...................................................................................................... 25
Temperature requirements............................................................................................................... 26
Power requirements .......................................................................................................................26
Electrical grounding requirements ....................................................................................................26
Rack warnings ........................................................................................................................................27
Contents of the server shipping carton........................................................................................................ 27
Installing hardware options....................................................................................................................... 27
Installing the server into the rack................................................................................................................ 28
Powering up and configuring the server .....................................................................................................29
Installing the operating system................................................................................................................... 29
Registering the server............................................................................................................................... 30
Hardware options installation....................................................................................................... 31
Introduction ............................................................................................................................................ 31
Processor option...................................................................................................................................... 31
Memory options...................................................................................................................................... 36
Memory configurations................................................................................................................... 37
Advanced ECC memory ................................................................................................................. 37
Installing DIMMs ........................................................................................................................... 37
Hot-plug SAS and SATA hard drive options ................................................................................................ 38
Contents 3
Removing hard drive blanks............................................................................................................ 39
Removing hard drive bezel blanks ................................................................................................... 39
Removing a hot-plug SAS or SATA hard drive ................................................................................... 40
Installing a hot-plug SAS or SATA hard drive ....................................................................................40
Multibay device options ........................................................................................................................... 41
Redundant hot-plug power supply option.................................................................................................... 42
Expansion board options.......................................................................................................................... 44
Installing an expansion board ......................................................................................................... 44
Installing a PCI-X riser board........................................................................................................... 45
HP Smart Array controller options.............................................................................................................. 47
Removing an integrated HP Smart Array E200i Controller or an HP Smart Array P400i Controller........... 48
Installing an integrated HP Smart Array E200i Controller or an HP Smart Array P400i Controller ............49
Upgrading an HP Smart Array E200i Controller cache module and battery pack................................... 50
Installing an HP Smart Array P400i Controller cache module and battery pack...................................... 53
Upgrading the HP Smart Array P400i Controller to support six hard drives ........................................... 57
Using a PCI SAS or SATA array controller to support six hard drives.................................................... 58
Using a PCI array controller and the HP Smart Array P400i Controller to support six hard drives............. 60
Cabling ..................................................................................................................................... 61
Cabling overview.................................................................................................................................... 61
Array controller cabling ...........................................................................................................................61
HP Smart Array E200i Controller cabling .........................................................................................62
HP Smart Array P400i Controller cabling .........................................................................................62
PCI Smart Array controller cabling................................................................................................... 63
Battery pack cabling...................................................................................................................... 63
Multibay backplane cabling .....................................................................................................................64
Configuration and utilities............................................................................................................ 65
Configuration tools.................................................................................................................................. 65
SmartStart software........................................................................................................................ 65
HP ROM-Based Setup Utility............................................................................................................ 66
Array Configuration Utility.............................................................................................................. 67
Option ROM Configuration for Arrays .............................................................................................68
HP ProLiant Essentials Rapid Deployment Pack .................................................................................. 68
Re-entering the server serial number and product ID........................................................................... 68
Management tools................................................................................................................................... 69
Automatic Server Recovery .............................................................................................................69
ROMPaq utility.............................................................................................................................. 69
System Online ROM flash component utility ......................................................................................69
Integrated Lights-Out 2 technology................................................................................................... 69
Erase Utility ..................................................................................................................................70
Management Agents...................................................................................................................... 70
HP Systems Insight Manager........................................................................................................... 70
Redundant ROM support ................................................................................................................ 70
USB support.................................................................................................................................. 71
Internal USB functionality................................................................................................................ 72
Diagnostic tools ...................................................................................................................................... 72
Survey Utility................................................................................................................................. 72
Array Diagnostic Utility ..................................................................................................................72
HP Insight Diagnostics.................................................................................................................... 73
Integrated Management Log ...........................................................................................................73
Remote support and analysis tools............................................................................................................. 73
HP Instant Support Enterprise Edition................................................................................................ 73
Web-Based Enterprise Service......................................................................................................... 74
Contents 4
Open Services Event Manager........................................................................................................ 74
Keeping the system current ....................................................................................................................... 74
Drivers ......................................................................................................................................... 74
Resource Paqs............................................................................................................................... 74
ProLiant Support Packs ................................................................................................................... 74
Operating system version support.................................................................................................... 74
System Online ROM flash component utility ......................................................................................75
Change control and proactive notification ........................................................................................ 75
Care Pack ....................................................................................................................................75
Troubleshooting.......................................................................................................................... 76
Troubleshooting resources ........................................................................................................................76
Pre-diagnostic steps ................................................................................................................................. 76
Important safety information............................................................................................................ 76
Symptom information ..................................................................................................................... 78
Prepare the server for diagnosis ......................................................................................................79
Loose connections ...................................................................................................................................79
Service notifications................................................................................................................................. 79
Troubleshooting flowcharts .......................................................................................................................80
Start diagnosis flowchart ................................................................................................................80
General diagnosis flowchart ........................................................................................................... 81
Server power-on problems flowchart ................................................................................................83
POST problems flowchart ............................................................................................................... 86
OS boot problems flowchart ...........................................................................................................87
Server fault indications flowchart ..................................................................................................... 89
POST error messages and beep codes....................................................................................................... 91
Battery replacement .................................................................................................................... 92
Regulatory compliance notices ..................................................................................................... 93
Regulatory compliance identification numbers............................................................................................. 93
Federal Communications Commission notice............................................................................................... 93
FCC rating label............................................................................................................................ 93
Class A equipment......................................................................................................................... 94
Class B equipment......................................................................................................................... 94
Declaration of conformity for products marked with the FCC logo, United States only....................................... 94
Modifications.......................................................................................................................................... 95
Cables................................................................................................................................................... 95
Canadian notice (Avis Canadien).............................................................................................................. 95
European Union regulatory notice .............................................................................................................95
Disposal of waste equipment by users in private households in the European Union......................................... 96
Japanese notice ...................................................................................................................................... 96
BSMI notice............................................................................................................................................ 96
Korean notice ......................................................................................................................................... 97
Laser compliance .................................................................................................................................... 97
Battery replacement notice........................................................................................................................ 97
Taiwan battery recycling notice................................................................................................................. 98
Power cord statement for Japan................................................................................................................. 98
Electrostatic discharge................................................................................................................. 99
Preventing electrostatic discharge.............................................................................................................. 99
Grounding methods to prevent electrostatic discharge.................................................................................. 99
Specifications........................................................................................................................... 100
Environmental specifications ................................................................................................................... 100
Contents 5
Server specifications.............................................................................................................................. 100
Technical support...................................................................................................................... 102
Related documents ................................................................................................................................ 102
HP contact information........................................................................................................................... 102
Customer Self Repair .............................................................................................................................102
Acronyms and abbreviations...................................................................................................... 110
Index....................................................................................................................................... 114
Contents 6
Component identification
In this section
Front panel components ............................................................................................................................ 7
Front panel LEDs and buttons..................................................................................................................... 8
Rear panel components............................................................................................................................. 9
Rear panel LEDs and buttons ................................................................................................................... 10
System board components....................................................................................................................... 11
HP Systems Insight Display and LEDs ........................................................................................................ 12
HP Systems Insight Display LEDs and internal health LED combinations ......................................................... 13
SAS and SATA device numbers ............................................................................................................... 14
SAS and SATA hard drive LEDs ............................................................................................................... 15
SAS and SATA hard drive LED combinations............................................................................................. 15
Fan locations ......................................................................................................................................... 16
Front panel components
Item Description
1 Hard drive bay 5 (optional)*
2 Hard drive bay 6 (optional)*
3 Multibay drive bay
4 HP Systems Insight Display
5 USB connector
6 Video connector
7 Hard drive bay 4
Component identification 7
Item Description
8 Hard drive bay 3
9 Hard drive bay 2
10 Hard drive bay 1
11 Serial pull tab
*An optional controller is required when the server is configured with six hard drives.
Front panel LEDs and buttons
Item Description Status
1
Power On/Standby button
and system power LED
Green = System is on.
Amber = System is shut down, but power is still applied.
Off = Power cord is not attached, power supply failure has
occurred, no power supplies are installed, facility power is not
available, or disconnected power button cable.
2 UID button/LED Blue = Identification is activated.
Flashing blue = System is being remotely managed.
Off = Identification is deactivated.
3 Internal health LED Green = System health is normal.
Amber = System health is degraded. To identify the component in
a degraded state, refer to "HP Systems Insight Display and LEDs".
Red = System health is critical. To identify the component in a
critical state, refer to "HP Systems Insight Display and LEDs".
Off = System health is normal (when in standby mode).
4
External health LED
(power supply)
Green = Power supply health is normal.
Amber = Power redundancy failure occurred.
Off = Power supply health is normal when in standby mode.
Component identification 8
Item Description Status
5 NIC 1 link/activity LED Green = Network link exists.
6 NIC 2 link/activity LED Green = Network link exists.
Rear panel components
Flashing green = Network link and activity exist.
Off = No link to network exists.
If power is off, the front panel LED is not active. View the LEDs on
the RJ-45 connector for status by referring to the rear panel LEDs
("Rear panel LEDs and buttons" on page 10).
Flashing green = Network link and activity exist.
Off = No link to network exists.
If power is off, the front panel LED is not active. View the LEDs on
the RJ-45 connector for status by referring to the rear panel LEDs
("Rear panel LEDs and buttons" on page 10).
Item Description
1 PCI Express expansion slot 1, low-profile, half-length
2 PCI Express expansion slot 2
3 Power supply bay 2
4 Power supply bay 1
5 NIC 2 connector
6 NIC 1 connector
7 Keyboard connector
8 Mouse connector
9 Video connector
10 Serial connector
11 USB connector
12 USB connector
Component identification 9
Item Description
13 iLO 2 NIC connector
Rear panel LEDs and buttons
Item Description Status
1
iLO 2 NIC activity
LED
Green = Activity exists.
Flashing green = Activity exists.
Off = No activity exists.
2
3 10/100/1000
iLO 2 NIC link
LED
NIC 1 activity LED
Green = Link exists.
Off = No link exists.
Green = Activity exists.
Flashing green = Activity exists.
Off = No activity exists.
4 10/100/1000
NIC 1 link LED
5 10/100/1000
NIC 2 activity LED
Green = Link exists.
Off = No link exists.
Green = Activity exists.
Flashing green = Activity exists.
Off = No activity exists.
6 10/100/1000
NIC 2 link LED
Green = Link exists.
Off = No link exists.
7 UID button/LED Blue = Identification is activated.
Flashing blue = System is being managed
remotely.
Off = Identification is deactivated.
8
9
Power supply 2
LED
Power supply 1
LED
Green = Normal
Off = System is off or power supply has failed
Green = Normal
Off = System is off or power supply has failed
Component identification 10
System board components
Item Description
1 System battery
2 NMI jumper
3 System maintenance switch (SW1)
4 Internal USB connector
5 Multibay connector
6 Power switch connector
7 DIMM slots (1-4)
8 Fan module 3 connectors
9 Fan module 2 connectors
10 DIMM slots (5-8)
11 Fan module 1 connectors
12 SFF hard drive backplane power connector
13 Integrated Smart Array controller connector
14 Power supply connector 1
15 Power supply connector 2
16 Processor socket 2
17 Processor socket 1 (populated)
18 PCI riser board connector 2
19 PCI riser board connector 1
Component identification 11
System maintenance switch
Position Default Function
S1 Off Off = iLO 2 security is enabled.
On = iLO 2 security is disabled.
S2 Off Off = System configuration can be modified.
On = System configuration is locked and cannot be modified.
S3 Off Reserved
S4 Off Reserved
S5 Off Off = Power-on password is enabled.
On = Power-on password is disabled.
S6 Off Off = Normal
On = ROM treats system configuration as invalid.
S7 Off Reserved
S8 Off Reserved
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase
all system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly
configure the server or data loss could occur.
NMI jumper
The NMI jumper allows administrators to perform a memory dump before performing a hard reset. Crash
dump analysis is an essential part of eliminating reliability problems, such as hangs or crashes in OSs,
device drivers, and applications. Many crashes can freeze a system, requiring you to do a hard reset.
Resetting the system erases any information that would support root cause analysis.
Systems running Microsoft® Windows® experience a blue-screen trap when the OS crashes. When this
happens, Microsoft® recommends that system administrators perform an NMI event by temporarily
shorting the NMI header with a jumper. The NMI event enables a hung system to become responsive
again.
HP Systems Insight Display and LEDs
The display provides status for all internal LEDs and enables diagnosis with the access panel installed.
Component identification 12
To view the LEDs, access the HP Systems Insight Display (on page 18).
LED Status
Off Normal
Amber Failure
For additional information about these LEDs, see "HP Systems Insight Display LEDs and internal health LED
combinations (on page 13)."
NOTE: The HP Systems Insight Display LEDs represent the system board layout.
HP Systems Insight Display LEDs and internal health LED combinations
When the internal health LED on the front panel illuminates either amber or red, the server is experiencing
a health event. Combinations of illuminated system LEDs and the internal health LED indicate system
status.
The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM may
report server status differently than the health LEDs because the software tracks more system attributes.
HP Systems Insight
Display LED and color
Processor failure, socket X
(amber)
Processor failure, both
sockets (amber)
PPM failure (amber) Red Integrated PPM has failed.
Internal health LED
color
Red One or more of the following conditions may exist:
Amber Processor in socket X is in a pre-failure condition.
Red Processor types are mismatched.
Status
• Processor in socket X has failed.
• Processor X is required yet not installed in the socket.
• Processor X is unsupported.
Component identification 13
HP Systems Insight
Display LED and color
DIMM failure, slot X
(amber)
DIMM failure, all slots
(amber)
Overtemperature (amber) Amber
Riser interlock (amber) Red The PCI riser board assembly is not seated properly.
Fan module (amber) Amber A redundant fan has failed.
Fan module (amber) Red
Internal health LED
color
Red One or more of the following conditions may exist:
Amber One or more of the following conditions may exist:
Red No valid or usable memory is installed in the system.
Red The server has detected a critical temperature level.
Status
• DIMM in slot X has failed.
• DIMM in slot X is an unsupported type, and no valid
memory exists in another bank.
• DIMM in slot X has reached single-bit correctable
error threshold.
• DIMM in slot X is in a pre-failure condition.
• DIMM in slot X is an unsupported type, but valid
memory exists in another bank.
The health driver has detected a cautionary temperature
level.
The minimum fan requirements are not being met in one
or more of the fan modules. One or more fans have failed
or are missing.
SAS and SATA device numbers
• Four hard drive configuration
Component identification 14
Six hard drive configuration
•
SAS and SATA hard drive LEDs
Item Description
1 Fault/UID LED (amber/blue)
2 Online LED (green)
SAS and SATA hard drive LED combinations
Online/activity LED
(green)
On, off, or flashing
Fault/UID LED
(amber/blue)
Alternating amber
and blue
Interpretation
The drive has failed, or a predictive failure alert has been
received for this drive; it also has been selected by a
management application.
Component identification 15
Online/activity LED
(green)
On, off, or flashing Steadily blue
Fault/UID LED
(amber/blue)
Interpretation
The drive is operating normally, and it has been selected by a
management application.
On
Amber, flashing
regularly (1 Hz)
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
On Off The drive is online, but it is not active currently.
Flashing regularly
(1 Hz)
Amber, flashing
regularly (1 Hz)
Do not remove the drive. Removing a drive may
terminate the current operation and cause data loss.
The drive is part of an array that is undergoing capacity
expansion or stripe migration, but a predictive failure alert has
been received for this drive. To minimize the risk of data loss, do
not replace the drive until the expansion or migration is
complete.
Flashing regularly
(1 Hz)
Off
Do not remove the drive. Removing a drive may
terminate the current operation and cause data loss.
The drive is rebuilding, or it is part of an array that is undergoing
capacity expansion or stripe migration.
Flashing irregularly
Amber, flashing
regularly (1 Hz)
The drive is active, but a predictive failure alert has been
received for this drive. Replace the drive as soon as possible.
Flashing irregularly Off The drive is active, and it is operating normally.
Off Steadily amber
A critical fault condition has been identified for this drive, and
the controller has placed it offline. Replace the drive as soon as
possible.
Off
Amber, flashing
regularly (1 Hz)
Off Off
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
The drive is offline, a spare, or not configured as part of an
array.
Fan locations
Component identification 16
Item Description
1 Fan module 1
2 Fan module 2
3 Fan module 3
Component identification 17
Operations
In this section
Power up the server................................................................................................................................ 18
Power down the server............................................................................................................................ 18
Access the HP Systems Insight Display ...................................................................................................... 18
Extend the server from the rack ................................................................................................................ 19
Remove the access panel ........................................................................................................................ 20
Install the access panel ........................................................................................................................... 20
Remove and install the air baffle .............................................................................................................. 20
Remove the PCI riser board assembly ....................................................................................................... 21
Install the PCI riser board assembly .......................................................................................................... 22
Remove and install a fan module.............................................................................................................. 22
Power up the server
To power up the server, press the Power On/Standby button.
Power down the server
WARNING: To reduce the risk of personal injury, electric shock, or damage to the
equipment, remove the power cord to remove power from the server. The front panel
Power On/Standby button does not completely shut off system power. Portions of the
power supply and some internal circuitry remain active until AC power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.
1. Back up the server data.
2. Shut down the operating system as directed by the operating system documentation.
3. If the server is installed in a rack, press the UID LED button on the front panel. Blue LEDs illuminate on
the front and rear panels of the server.
4. Press the Power On/Standby button to place the server in standby mode. When the server activates
standby power mode, the system power LED changes to amber.
5. If the server is installed in a rack, locate the server by identifying the illuminated rear UID LED button.
6. Disconnect the power cords.
The system is now without power.
Access the HP Systems Insight Display
To eject the HP Systems Insight Display:
1. Press and release the display.
Operations 18
Extend the display from the chassis.
2.
The display can be rotated up to 90 degrees.
Extend the server from the rack
NOTE: If the optional cable management arm option is installed, you can extend the server without
powering down the server or disconnecting peripheral cables and power cords. These steps are only
necessary with the standard cable management solution.
1. Power down the server (on page 18).
2. Disconnect all peripheral cables and power cords.
3. Loosen the front panel thumbscrews.
4. Extend the server on the rack rails until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the
rack is adequately stabilized before extending a component from the rack.
Operations 19
WARNING: To reduce the risk of personal injury, be careful when pressing the server
rail-release latches and sliding the server into the rack. The sliding rails could pinch your
fingers.
5. After performing the installation or maintenance procedure, slide the server into the rack:
a. Slide the server fully into the rack.
b. Secure the server by tightening the thumbscrews.
6. Connect the peripheral cables and power cords.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and
the internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating
the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
1. Power down the server if the standard cable management solution is installed ("Power down the
server" on page 18).
NOTE: If the optional cable management arm is installed, you can extend the server and perform hot-plug
installation or maintenance procedures without powering down the server.
2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19).
3. Lift up on the hood latch handle and remove the access panel.
Install the access panel
1. Place the access panel on top of the server with the hood latch open. Allow the panel to extend past
the rear of the server approximately 0.8 cm (0.2 in).
2. Engage the anchoring pin with the corresponding hole in the latch.
3. Push down on the hood latch. The access panel slides to a closed position.
Remove and install the air baffle
1. Power down the server (on page 18).
2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19).
3. Remove the access panel (on page 20).
Operations 20
Remove the air baffle.
4.
To install the component, reverse the removal procedure.
Remove the PCI riser board assembly
CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all
AC power cords before removing or installing the PCI riser board assembly.
1. Power down the server (on page 18).
2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19).
3. Remove the access panel (on page 20).
4. Remove the PCI riser board assembly:
a. Disconnect any external cables connected to any existing expansion boards.
b. Loosen the four PCI riser board assembly thumbscrews.
c. Lift the assembly to unseat the PCI riser boards and remove the assembly.
Operations 21
To replace the component, reverse the removal procedure.
Install the PCI riser board assembly
CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all
AC power cords before removing or installing the PCI riser board assembly.
1. Align the PCI riser boards with the corresponding connectors on the system board and install the
assembly.
2. Tighten the four PCI riser board assembly thumbscrews.
Remove and install a fan module
The server has three fan modules.
To remove a fan module:
1. Power down the server (on page 18).
2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19).
3. Remove the access panel (on page 20).
4. Remove the air baffle ("Remove and install the air baffle" on page 20).
Operations 22
Remove a fan module.
5.
To install a fan module, reverse the removal procedures.
IMPORTANT: After installing the fan module, firmly press the top of the module connectors to ensure the
connectors are seated properly.
Operations 23
Setup
In this section
Optional installation services ................................................................................................................... 24
Rack planning resources ......................................................................................................................... 25
Optimum environment............................................................................................................................. 25
Rack warnings ....................................................................................................................................... 27
Contents of the server shipping carton ...................................................................................................... 27
Installing hardware options ..................................................................................................................... 27
Installing the server into the rack .............................................................................................................. 28
Powering up and configuring the server.................................................................................................... 29
Installing the operating system ................................................................................................................. 29
Registering the server.............................................................................................................................. 30
Optional installation services
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you
integrate both hardware and software support into a single package. A number of service level options
are available to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easyto-buy, easy-to-use support packages that help you make the most of your server investments. Some of the
Care Pack services are:
• Hardware support
• 6-Hour Call-to-Repair
• 4-Hour 24x7 Same Day
• 4-Hour Same Business Day
• Software support
• Microsoft®
• Linux
• HP ProLiant Essentials (HP SIM and RDP)
• VMWare
• Integrated hardware and software support
• Critical Service
• Proactive 24
• Support Plus
• Support Plus 24
• Startup and implementation services for both hardware and software
For more information on Care Packs, refer to the HP website
(http://www.hp.com/hps/carepack/servers/cp_proliant.html).
Setup 24
Rack planning resources
The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks.
For more information on the content of each resource, refer to the rack resource kit documentation.
If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on highdensity deployment at the HP website (http://www.hp.com/products/servers/platforms
Optimum environment
When installing the server in a rack, select a location that meets the environmental standards described in
Space and airflow requirements
this section.
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
• Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
• Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
• Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another
rack or row of racks.
).
HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore,
the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the
cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the
cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation
openings.
When vertical space in the rack is not filled by a server or rack component, the gaps between the
components cause changes in airflow through the rack and across the servers. Cover all gaps with
blanking panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures
proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal
damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the
front and rear doors that provide 64 percent open area for ventilation.
CAUTION: When using a Compaq branded 7000 Series rack, you must install the high airflow rack door
insert [P/N 327281-B21 (42U) or P/N 157847-B21 (22U)] to provide proper front-to-back airflow and
cooling.
CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate
airflow and to prevent damage to the equipment:
• Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq
cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to
the required 64 percent open area for ventilation).
• Side—The clearance between the installed rack component and the side panels of the rack must be a
minimum of 7 cm (2.75 in).
Setup 25
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a wellventilated, climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
• Do not permit optional equipment to impede airflow around the server or to increase the internal rack
temperature beyond the maximum allowable limits.
• Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
(code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on
options, refer to the product rating label or the user documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do
not overload the AC supply branch circuit that provides power to the rack. Consult the
electrical authority having jurisdiction over wiring and installation requirements of your
facility.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating
uninterruptible power supply (UPS). This device protects the hardware from damage caused by power
surges and voltage spikes and keeps the system in operation during a power failure.
When installing more than one server, you may need to use additional power distribution devices to
safely provide power to all devices. Observe the following guidelines:
• Balance the server power load between available AC supply branch circuits.
• Do not allow the overall system AC current load to exceed 80 percent of the branch circuit AC
current rating.
• Do not use common power outlet strips for this equipment.
• Provide a separate electrical circuit for the server.
For more information on the hot-plug power supply and calculators to determine server power
consumption in various system configurations, refer to the HP Enterprise Configurator website
(http://h30099.www3.hp.com/configurator/
).
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must
install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250,
as well as any local and regional building codes. In Canada, you must install the equipment in
accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other
countries, you must install the equipment in accordance with any regional or national electrical wiring
codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7.
Furthermore, you must be sure that all power distribution devices used in the installation, such as branch
wiring and receptacles, are listed or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same
power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch
Setup 26
circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs
or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet
strips for the server is not recommended.
Rack warnings
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure
that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if more than
one component is extended for any reason.
WARNING: To reduce the risk of personal injury or equipment damage when unloading
a rack:
• At least two people are needed to safely unload the rack from the pallet. An empty
42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft)
tall, and may become unstable when being moved on its casters.
• Never stand in front of the rack when it is rolling down the ramp from the pallet.
Always handle the rack from both sides.
Contents of the server shipping carton
Unpack the server shipping carton and locate the materials and documentation necessary for installing the
server. All the rack mounting hardware necessary for installing the server into the rack is included with the
rack or the server.
The contents of the server shipping carton include:
• Server
• Power cord
• Printed setup documentation, Documentation CD, and software products
• Rack mounting hardware kit and documentation
In addition to these supplied items, you may need:
• T-15 Torx screwdriver
• Hardware options
• Operating system or application software
Installing hardware options
Install any hardware options before initializing the server. For options installation information, refer to the
option documentation. For server-specific information, refer to "Hardware options installation (on page
31)."
Setup 27
Installing the server into the rack
To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship
with the rack hardware kit.
If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com
website (http://www.racksolutions.com/hp
the rack brackets.
Use the following information when connecting peripheral cables and power cords to the server.
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to
the equipment:
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• Get help to lift and stabilize the product during installation or removal, especially
when the product is not fastened to the rails. When the server weighs more than 22.5
kg (50 lb), at least two people must lift the server into the rack together. A third
person may be required to help align the server if the server is installed higher than
chest level.
• Use caution when installing the server in or removing the server from the rack; it is
unstable when not fastened to the rails.
). Follow the server-specific instructions on the website to install
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install
the heaviest item first, and continue to populate the rack from the bottom to the top.
1. Install the server and cable management arm into the rack. Refer to the installation instructions that
ship with the HP 1U Quick Deploy Rail System.
2. Connect the peripheral devices to the server.
Item Description
1 PCI Express expansion slot 1, low-profile, half-length
2 PCI Express expansion slot 2
3 Power supply bay 2
4 Power supply bay 1
5 NIC 2 connector
Setup 28
Item Description
6 NIC 1 connector
7 Keyboard connector
8 Mouse connector
9 Video connector
10 Serial connector
11 USB connector
12 USB connector
13 iLO 2 NIC connector
3. Use the strain relief clip from the server hardware kit to secure the power cord.
Powering up and configuring the server
To power up the server, press the Power On/Standby button.
While the server boots, RBSU and the ORCA utility are automatically configured to prepare the server for
operating system installation.
To configure these utilities manually:
• Press the F8 key when prompted during the array controller initialization to configure the array
controller using ORCA.
• Press the F9 key when prompted during the boot process to change the server settings using RBSU.
The system is set up by default for the English language.
For more information on the automatic configuration, refer to the HP ROM-Based Setup Utility User Guide
located on the Documentation CD.
Installing the operating system
To operate properly, the server must have a supported operating system. For the latest information on
supported operating systems, refer to the HP website (http://www.hp.com/go/supportos
Two methods are available to install an operating system on the server:
).
Setup 29
SmartStart assisted installation—Insert the SmartStart CD into the CD-ROM drive and reboot the
•
server.
• Manual installation—Insert the operating system CD into the CD-ROM drive and reboot the server.
This process may require you to obtain additional drivers from the HP website
(http://www.hp.com/support
Follow the on-screen instructions to begin the installation process.
For information on using these installation paths, refer to the SmartStart installation poster in the HP
ProLiant Essentials Foundation Pack, included with the server.
Registering the server
To register the server, refer to the HP Registration website (http://register.hp.com).
).
Setup 30
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