Microsoft and Windows NT are U.S. registered trademarks of Microsoft Corporation.
Intel, Celeron, and Pentium® are U.S. registered trademarks of Intel Corporation or its subsidiaries in the United
States and other countries.
Linux is a U.S. registered trademark of Linus Torvalds.
The information contained herein is subject to change without notice. The only warranties for HP products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein
should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
or omissions contained herein.
March 2005 (Second Edition)
Part Number 373044-002
Contents
About This Guide
Audience Assumptions............................................................................................................................... vii
Technician Notes........................................................................................................................................ vii
Where to Go for Additional Help.............................................................................................................. viii
Integrated Management Log ............................................................................................................... viii
Telephone Numbers............................................................................................................................ viii
Hard Drive Overview .............................................................................................................................. 2-11
Guidelines for Installing SATA Hard Drives ................................................................................... 2-11
Guidelines for Installing SCSI Hard Drives ..................................................................................... 2-11
Hard Drive Identification Numbers .................................................................................................. 2-11
SATA Hard Drives.................................................................................................................................. 2-12
SCSI Hard Drives.................................................................................................................................... 2-13
Single Channel Wide Ultra320 SCSI Adapter.................................................................................. 2-17
Integrated SATA RAID Controller Module ..................................................................................... 2-17
HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide iii
Contents
Fan Assembly...........................................................................................................................................2-17
SATA Drive Cables...........................................................................................................................2-21
Power Supply...........................................................................................................................................2-23
System Board........................................................................................................................................... 2-31
Automatic Server Recovery.......................................................................................................................3-4
HP Systems Insight Manager.....................................................................................................................3-4
HP Insight Diagnostics ..............................................................................................................................3-5
USB Support .............................................................................................................................................. 3-5
Internal USB Functionality ........................................................................................................................ 3-5
System Board Components .................................................................................................................4-4
System Switches ........................................................................................................................................4-5
System Maintenance Switch (SW1)....................................................................................................4-5
System Board LEDs................................................................................................................................... 4-8
Chapter 5
Specifications
System Unit................................................................................................................................................5-2
Power Supply.............................................................................................................................................5-2
Integrated Intel ICH6A SATA Controller .................................................................................................5-5
Optional Hard Drives.................................................................................................................................5-5
SATA Hard Drives..............................................................................................................................5-5
4-3 System board components .................................................................................................................. 4-4
4-4 System switches.................................................................................................................................. 4-5
4-5 Front panel LEDs................................................................................................................................ 4-7
4-7 System board status LEDs .................................................................................................................. 4-9
List of Tables
1-1 Mechanical and System Spare Parts List ............................................................................................ 1-4
2-1 System Fans ...................................................................................................................................... 2-19
4-3 System Board Components................................................................................................................. 4-4
4-4 System Switches ................................................................................................................................. 4-5
HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide v
Contents
4-5 System Maintenance Switch (SW1) Settings ......................................................................................4-6
4-6 Front Panel LEDs ................................................................................................................................4-7
vi HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide
This maintenance and service guide can be used for reference when servicing an HP ProLiant
DL320 Generation 3 server.
WARNING: To reduce the risk of personal injury from electric shock and hazardous
energy levels, only authorized service technicians should attempt to repair this
equipment. Improper repairs can create conditions that are hazardous.
Audience Assumptions
This guide is for service technicians. HP assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazard in products with hazardous energy
levels and are familiar with weight and stability precautions for rack installations.
Technician Notes
WARNING: Only authorized technicians trained by HP should attempt to repair this
equipment. All troubleshooting and repair procedures are detailed to allow only
subassembly/module-level repair. Because of the complexity of the individual boards
and subassemblies, no one should attempt to make repairs at the component level or
to make modifications to any printed wiring board. Improper repairs can create a safety
hazard.
WARNING: To reduce the risk of personal injury from electric shock and hazardous
energy levels, do not exceed the level of repairs specified in these procedures.
Because of the complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or to make modifications to any printed wiring
board. Improper repairs can create conditions that are hazardous.
WARNING: To reduce the risk of electric shock or damage to the equipment:
•Disconnect power from the system by unplugging all power cords from the power
supplies.
•Do not disable the power cord grounding plug. The grounding plug is an important
safety feature.
About This Guide
•Plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible at all times.
HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide vii
About This Guide
CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of
clearance at the front and back of the server.
CAUTION: The computer is designed to be electrically grounded (earthed). To ensure proper
operation, plug the AC power cord into a properly grounded AC outlet only.
NOTE: Any indications of component replacement or printed wiring board modifications may void any
warranty.
Where to Go for Additional Help
In addition to this guide, the following information sources are available:
• HP ProLiant DL320 Generation 3 Server User Guide
• Server Quick Reference Guide
• Server training guides
• Server advisories and bulletins
• QuickFind information services
• HP Systems Insight Manager software (HP SIM)
• HP ProLiant Servers Troubleshooting Guide
• HP ROM-Based Setup and Utility User Guide
• HP Integrated Lights-Out User Guide
• QuickSpecs
Integrated Management Log
The server includes an integrated, nonvolatile management log that contains fault and
management information. The contents of the Integrated Management Log (IML) can be
viewed with HP SIM.
Telephone Numbers
For the name of the nearest HP authorized reseller:
• In the United States, call 1-800-345-1518.
• In Canada, call 1-800-263-5868.
• In other locations, refer to the HP website.
For HP technical support:
viii HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide
About This Guide
• In North America:
− Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day,
7 days a week. For continuous quality improvement, calls may be recorded or
monitored.
− If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website.
y Outside North America, call the nearest HP Technical Support Phone Center. For
telephone numbers for worldwide Technical Support Centers, refer to the HP website
www.hp.com
HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide ix
This chapter provides the illustrated parts breakdown and spare parts list for the
HP ProLiant DL320 Generation 3 Server. Table 1-1 in this chapter provides names and
ordering numbers for all referenced spare parts.
Customer Self Repair
HP's customer self-repair program offers you the fastest service under either warranty or
contract. It enables HP to ship replacement parts directly to you so that you can replace them.
Using this program, you can replace parts at your own convenience.
A convenient, easy-to-use program:
z An HP support specialist will diagnose and assess whether a replacement part is required
to address a system problem. The specialist will also determine whether you can replace
the part.
1
Illustrated Parts Catalog
z Replacement parts are express-shipped. Most in-stock parts are shipped the very same
day you contact HP. You may be required to send the defective part back to HP, unless
otherwise instructed.
z Available for most HP products currently under warranty or contract. For information on
the warranty service, refer to the HP website
(http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
For more information about HP's customer self-repair program, contact your local service
provider. For the North American program, refer to the HP website
(http://www.hp.com/go/selfrepair
Customer replaceable parts are identified in the following tables.
).
).
HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide 1-1
Illustrated Parts Catalog
Mechanical Parts Exploded View
Figure 1-1: Mechanical parts exploded view
1-2 HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide
System Components Exploded View
Figure 1-2: System components exploded view
Illustrated Parts Catalog
HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide 1-3
Illustrated Parts Catalog
Mechanical Parts and System Components Spares List
Table 1-1: Mechanical and System Spare Parts List
Item Description Spare Part Number Customer
Mechanical Components
1 Access panel 378631-001 Yes
2 PCI-X riser board assembly 361387-001 Yes
3 Fan assembly 378701-001 Yes
Power
4 500-Watt power supply 378630-001 Yes
Boards
5 LED/PWR switch board 378627-001 Yes
6 PCI Express board* 378626-001 Yes
7 System board 378623-001 Yes
8 SATA Backplane 378625-001 Yes
Processor
9 a) 2.93-GHz Intel® Celeron® processor 378619-001 Yes
b) 3.4-GHz Intel Pentium® 4 processor 1MB* 378620-001 Yes
b) Optical device/diskette assembly drive cable* Yes
c) USB* Yes
16 Miscellaneous plastics kit 378632-001 Yes
a) Bezel Yes
b) PCI card guide Yes
c) Bezel screws* Yes
d) Air baffle Yes
e) Pull tab Yes
17 Return kit* 378633-001 Yes
18 Country kit* 378675-001 Yes
Option Kit Spares
19 Rack mounting hardware kit* 360104-001 Yes
20
* Not shown
Cable management arm Kit*
360105-001 Yes
Customer Self
Repair
HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide 1-5
Removal and Replacement Procedures
This chapter provides subassembly and module-level removal and replacement procedures
for HP ProLiant DL320 Generation 3 Servers. After completing all necessary removal and
replacement procedures, run the diagnostics program to verify that all components operate
properly.
Required Tools and Software
You may need the following items for some procedures:
z Phillips screwdriver
z T-15/T-10 Torx screwdriver
z SmartStart CD
- ROM-Based Setup Utility (RBSU)
- Array Diagnostics Utility (ADU)
2
- Diagnostics software
z Wrist strap
Safety Considerations
z Before performing any service procedure, review all safety information.
Electrostatic Discharge Information
An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry.
Proper packaging and grounding techniques are required to prevent damage. To prevent
damage due to ESD, observe the following precautions:
z Transport products in static-safe containers such as conductive tubes, bags, or boxes.
z Keep electrostatic-sensitive parts in their containers until they arrive at static-free
stations.
z Cover workstations with approved static-dissipating material. Use a wrist strap
connected to the work surface as well as properly grounded tools and equipment.
z Keep the work area free of nonconductive materials such as ordinary plastic assembly
aids and foam packing.
HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide 2-1
Removal and Replacement Procedures
z Ensure proper grounding before touching a static-sensitive component or assembly.
z Avoid touching pins, leads, or circuitry.
z Always place drives with the Printed Circuit Board (PCB) assembly-side down.
z Use conductive field service tools.
Symbols on Equipment
Any surface or area of the equipment marked with these symbols indicates the
presence of a hot surface or hot component.
WARNING: To reduce the risk of injury from a hot component, allow the surface to cool
before touching it.
To reduce the risk of injury from electric shock hazards, do not open this enclosure.
WARNING: Any surface or area of the equipment marked with these symbols indicates
the presence of electric shock hazards. The enclosed area contains no
operator-serviceable parts.
This symbol indicates the presence of electric shock hazards. The enclosed area
contains no user or field-serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.
Any RJ-45 receptacle marked with these symbols indicates a network interface
connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do
not plug telephone or telecommunications connectors into this receptacle.
This label or equivalent is located on the surface of the CD-ROM or DVD-ROM
drive. This label indicates that the product is classified as a Class 1 Laser Product.
Rack Warnings
WARNING: To reduce the risk of personal injury or damage to equipment, always be
sure that the rack is adequately stabilized before extending a component from the rack.
A rack may become unstable if more than one component is extended for any reason.
Extend only one component at a time.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure
that:
z The leveling jacks are extended to the floor.
z The full weight of the rack rests on the leveling jacks.
z The stabilizers are attached to the rack, if it is a single rack installation.
z The racks are coupled together in multiple rack installations.
2-2 HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide
WARNING: When installing the server in a telco rack, make certain that the rack frame
is adequately secured to the building structure at the top and bottom.
WARNING: To reduce the risk of personal injury or damage to the equipment, at least
two people are needed to safely unload the rack from the pallet. An empty 42U rack
weighs 115 kg (253 lb), is over 2.1 m (7 ft) tall, and may become unstable when being
moved on its casters. Do not stand in front of the rack as it rolls down the ramp from
the pallet. Handle the rack from both sides.
Server Warnings and Precautions
WARNING: To reduce the risk of personal injury from hot surfaces, allow the hot-plug
drives and the internal system components to cool before touching them.
WARNING: To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important
safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible
at all times.
Unplug the power cord from the power supply to disconnect power to the equipment.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply (UPS). This device protects the hardware from
damage caused by power surges and voltage spikes and keeps the system in operation
during a power failure.
CAUTION: The server
cooling is not achieved if the system access panel is removed.
must always be operated with the system access panel closed. Proper
Removal and Replacement Procedures
Removal and Replacement Procedures
Use the procedures in this section to perform service events on the ProLiant DL320 G3
Server.
HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide 2-3
Removal and Replacement Procedures
Powering Down the Server
The server does not completely power down when the front panel power button is pressed.
The button toggles server power between On and Standby. In Standby, the server removes
power from most electronics and drives, portions of the power supply and some internal
circuitry remain active. To completely remove all power from the system, disconnect the
power cord from the server.
WARNING: To reduce the risk of injury from electric shock, remove the power cord to
completely disconnect power from the system.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure
that only one component is extended at a time. A rack may become unstable if more
than one component is extended at the same time.
WARNING: Because the rack allows you to stack computer components in a vertical
rather than a horizontal plane, you must take precautions to provide for rack stability
and safety to protect both personnel and property. Heed all cautions and warnings
throughout the installation instructions that come with the server.
WARNING: To reduce the risk of personal injury or damage to the equipment, place the
server on a sturdy table or workbench whenever it is removed from the rack for device
accessibility. Refer to the HP ProLiant DL320 Generation 3 Server User Guide for
further information on working with racks.
CAUTION: Moving the Power On/Off switch to the Off position does not completely remove
system power. Some portions of the power supply and some internal circuitry remain active.
Disconnect all power cords from the server to remove all power from the system.
CAUTION: ESD can damage electronic components. Be sure you are properly grounded
before beginning any installation procedure. For more information, see “Electrostatic
Discharge Information” in this chapter.
NOTE: Microsoft® Windows NT® users may use the Power Down Manager to power down the server.
For information on this system utility, refer to the NTREADME.HLP file on the NT Software Support
Diskettes.
2-4 HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide
To power down the server:
1. Press the power button to toggle the server to standby. The power LED on the power
button changes from green to amber.
2. Listen for the fan noise to stop to indicate that the server is powered down.
3. Disconnect the power cord first from the AC outlet and then from the server. The power
LEDs turn off.
4. Disconnect all remaining cables on the server rear panel, including cables extending from
external connectors on expansion boards.
5. Remove the server from the rack and position it securely on a workbench or other solid
surface for stability and safety.
Access Panel
To access the system board, processor, memory modules, expansion slot, and other internal
components, remove the access panel. Observe the following warnings and cautions.
Removal and Replacement Procedures
WARNING: The front panel Power On/Off switch does not completely shut off all
system power. Portions of the power supply and some internal circuitry remain active
until AC power is removed.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal
system components to cool before touching them.
CAUTION: Do not operate the server without the access panel installed. The access panel is
required for proper airflow. Operating the server without the access panel prevents proper
airflow and results in improper cooling and possible thermal damage.
CAUTION: Before removing the server access panel, be sure that the server is powered
down and that the power cord is disconnected from the server and the electrical outlet.
CAUTION: To avoid the risk of damage to the system or expansion boards, remove all power
cords before installing or removing expansion boards. When the Power On/Off switch is in the
Off position, auxiliary power is still connected to the PCI expansion slot and may damage the
card.
CAUTION: ESD can damage electronic components. Ensure proper grounding before
beginning any installation procedure.
HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide 2-5
Removal and Replacement Procedures
To remove the access panel:
1. Power down the server. See “Powering Down the Server” in this chapter.
2. Loosen rear thumbscrew by using the T-15/T-10 Torx screwdriver or the flat screwdriver.
3. Slide the access panel approximately 1.25 cm (0.5 in) toward the rear of the unit and lift
the panel to remove it.
Figure 2-1: Removing the access panel
To replace the access panel, reverse steps 1 through 3.
2-6 HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide
Drive Assembly
The server contains a removable media drive assembly including one LED/PWR switch
board, one optical drive, and one diskette drive.
To remove the drive assembly:
1. Power down the server. See “Powering Down the Server” in this chapter.
2. Remove the access panel. See “Access Panel” in this chapter.
3. Disconnect the LED/PWR switch board cable from the system board.
4. Disconnect the diskette drive cable from the diskette drive.
5. Disconnect the two optical drive cables from the optical drive.
6. Remove the fan module.
7. Loosen the one thumbscrew of the drive assembly (1).
8. Slide the drive assembly gently toward the back of the server (2).
Removal and Replacement Procedures
Figure 2-2: Loosen the thumbscrew and slide the assembly toward
the back of the server
IMPORTANT : Carefully remove the LED/PWR switch board to avoid damaging the LEDs.
Reverse steps 1 through 8 to replace the drive assembly.
LED/PWR Switch Board
To remove the LED/PWR switch board:
1. Power down the server. See “Powering Down the Server” in this chapter.
HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide 2-7
Removal and Replacement Procedures
2. Remove the access panel. See “Access Panel” in this chapter.
3. Disconnect the drive assembly cables. See “Drive Assembly” in this chapter.
4. Unscrew both LED/PWR switch board screws from the drive assembly (1) and remove
the LED/PWR switch board (2).
Figure 2-3: Removing the LED/PWR switch board
IMPORTANT: Carefully remove the LED/PWR switch board to avoid damaging the LEDs.
Reverse steps 1 through 4 to replace the LED/PWR switch board.
Diskette Drive
To remove the diskette drive:
1. Power down the server. See “Powering Down the Server” in this chapter.
2. Remove the access panel. See “Access Panel” in this chapter.
3. Disconnect the drive assembly cables. See “Drive Assembly” in this chapter.
4. Remove the LED/PWR switch board. See “LED/PWR Switch Board” in this chapter.
5. Remove the 4 screws holding diskette drive (1) and slide the drive out of the assembly
(2).
2-8HP ProLiant DL320 Generation 3 Server Maintenance and Service Guide
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