HP ProBook 6555b User Manual

HP ProBook User Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries or regions. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: May 2010

Document Part Number: 598155-001

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Features

Identifying hardware ............................................................................................................................. 1

Top components .................................................................................................................. 1

TouchPad ............................................................................................................ 1

Lights ................................................................................................................... 3

Buttons and fingerprint reader (select models only) ............................................ 6

Keys .................................................................................................................. 10

Front components .............................................................................................................. 11

Right-side components ...................................................................................................... 12

Left-side components ........................................................................................................ 14

Rear components .............................................................................................................. 15

Bottom components ........................................................................................................... 16

Display components ......................................................................................................... 17

Wireless antennas (select models only) ............................................................................ 18

Additional hardware components ...................................................................................... 19

Identifying the labels ........................................................................................................................... 19

2 Wireless, modem, and local area network

Using wireless devices (select models only) ...................................................................................... 21

Identifying wireless and network icons .............................................................................. 22

Using the wireless controls ................................................................................................ 22

Using the wireless button ................................................................................................... 22

Using Wireless Assistant software (select models only) .................................................... 23

Using HP Connection Manager (select models only) ........................................................ 23

Using operating system controls ........................................................................................ 23

Using a WLAN device (select models only) ....................................................................................... 24

Setting up a WLAN ............................................................................................................ 24

Protecting your WLAN ....................................................................................................... 24

Connecting to a WLAN ...................................................................................................... 26

Roaming to another network .............................................................................................. 26

Using HP Mobile Broadband (select models only) ............................................................................. 27

Inserting a SIM ................................................................................................................... 27

Removing a SIM ................................................................................................................ 28

Using a Bluetooth wireless device ..................................................................................................... 30

Bluetooth and Internet Connection Sharing (ICS) ............................................................. 30

Troubleshooting wireless connection problems ................................................................................. 31

Cannot create a WLAN connection ................................................................................... 31

Cannot connect to a preferred network ............................................................................. 32

Current network security codes are unavailable ................................................................ 32

WLAN connection is very weak ......................................................................................... 33

Cannot connect to the wireless router ............................................................................... 33

Using the modem (select models only) .............................................................................................. 34

Connecting a modem cable ............................................................................................... 34

Connecting a country- or region-specific modem cable adapter ....................................... 35

Selecting a location setting ................................................................................................ 35

Viewing the current location selection ............................................................... 35

Adding new locations when traveling ................................................................ 36

Solving travel connection problems .................................................................. 37

Connecting to a local area network (LAN) .......................................................................................... 38

3 Pointing devices and keyboard

Using pointing devices ....................................................................................................................... 39

Setting pointing device preferences ................................................................................... 39

Using the TouchPad .......................................................................................................... 39

Using the pointing stick (select models only) ..................................................................... 39

Connecting an external mouse .......................................................................................... 39

Using the keyboard ............................................................................................................................ 39

Using hotkeys .................................................................................................................... 39

Using HP QuickLook 3 ....................................................................................................................... 42

Using keypads .................................................................................................................................... 42

Using the embedded numeric keypad ............................................................................... 42

Enabling and disabling the embedded numeric keypad .................................... 43

Switching key functions on the embedded numeric keypad ............................. 43

Using the integrated numeric keypad ................................................................................ 43

Using an optional external numeric keypad ....................................................................... 44

4 Multimedia

Multimedia features ............................................................................................................................ 45

Multimedia software ........................................................................................................................... 46

Audio .................................................................................................................................................. 48

Video .................................................................................................................................................. 50

Optical drive (select models only) ...................................................................................................... 52

Adjusting the volume ......................................................................................................... 45

Accessing your preinstalled multimedia software .............................................................. 47

Installing multimedia software from a disc ......................................................................... 47

Connecting external audio devices .................................................................................... 48

Checking your audio functions ........................................................................................... 48

Connecting an external monitor or projector ...................................................................... 50

Using the external monitor port ......................................................................... 50

Using the DisplayPort ........................................................................................ 50

Identifying the optical drive ................................................................................................ 52

Playing a CD, DVD, or BD ................................................................................................. 52

Configuring AutoPlay ......................................................................................................... 52

Changing DVD region settings .......................................................................................... 53

Observing the copyright warning ....................................................................................... 53

Copying a CD, DVD, or BD ................................................................................................ 54

Creating (burning) a CD, DVD, or BD ................................................................................ 54

Removing an optical disc (CD, DVD, or BD) ..................................................................... 55

Troubleshooting ................................................................................................................. 55

Webcam (select models only) ............................................................................................................ 60

Adjusting webcam properties ............................................................................................. 60

5 Power management

Setting power options ......................................................................................................................... 62

Using power-saving states ................................................................................................. 62

Using the Power Meter ...................................................................................................... 63

Using power schemes ....................................................................................................... 64

Setting password protection upon exiting Standby ............................................................ 65

Using Power Assistant (select models only) ...................................................................................... 66

Starting Power Assistant .................................................................................................... 66

Using external AC power .................................................................................................................... 66

Connecting the AC adapter ............................................................................................... 67

Using battery power ........................................................................................................................... 68

Displaying the remaining battery charge ........................................................................... 68

Inserting or removing the battery ....................................................................................... 68

Charging a battery ............................................................................................................. 69

Maximizing battery discharge time .................................................................................... 70

Managing low battery levels .............................................................................................. 70

Calibrating a battery ........................................................................................................... 72

The optical disc tray does not open for removal of a CD, DVD, or BD ............. 55

The computer does not detect the optical drive ................................................ 56

A disc does not play .......................................................................................... 56

A disc does not play automatically .................................................................... 57

A movie stops, skips, or plays erratically .......................................................... 57

A movie is not visible on an external display ..................................................... 58

The process of burning a disc does not begin, or it stops before

completion ......................................................................................................... 58

A device driver must be reinstalled ................................................................... 58

Obtaining the latest HP device drivers ............................................. 58

Obtaining Microsoft device drivers ................................................... 59

Initiating and exiting Standby ............................................................................ 62

Initiating and exiting Hibernation ....................................................................... 63

Viewing the current scheme .............................................................................. 64

Selecting a different power scheme .................................................................. 64

Customizing power schemes ............................................................................ 65

Identifying low battery levels ............................................................................. 71

Resolving a low battery level ............................................................................. 71

Resolving a low battery level when external power is available ....... 71

Resolving a low battery level when a charged battery is

available ........................................................................................... 71

Resolving a low battery level when no power source is

available ........................................................................................... 71

Resolving a low battery level when the computer cannot exit

Hibernation ....................................................................................... 71

Step 1: Fully charge the battery ........................................................................ 72

Step 2: Disable Hibernation and Standby ......................................................... 72

Step 3: Discharge the battery ............................................................................ 73

Step 4: Fully recharge the battery ..................................................................... 74

Step 5: Reenable Hibernation and Standby ...................................................... 74

vii

6 Drives

Conserving battery power .................................................................................................. 74

Storing a battery ................................................................................................................ 74

Disposing of a used battery ............................................................................................... 75

Replacing the battery ........................................................................................................ 75

Testing an AC adapter ....................................................................................................................... 76

Shutting down the computer ............................................................................................................... 76

Identifying installed drives .................................................................................................................. 78

Handling drives ................................................................................................................................... 78

Improving hard drive performance ..................................................................................................... 80

Using Disk Defragmenter ................................................................................................... 80

Using Disk Cleanup ........................................................................................................... 80

Using HP 3D DriveGuard ................................................................................................................... 81

Identifying HP 3D DriveGuard status ................................................................................. 81

Using HP 3D DriveGuard software .................................................................................... 81

Replacing a hard drive in the hard drive bay ...................................................................................... 83

Replacing a drive in the upgrade bay ................................................................................................. 86

Removing the protective insert .......................................................................................... 86

Replacing a hard drive ....................................................................................................... 86

Replacing an optical drive .................................................................................................. 90

7 External devices

Using a USB device ........................................................................................................................... 93

Connecting a USB device .................................................................................................. 93

Stopping and removing a USB device ............................................................................... 94

Using USB legacy support ................................................................................................. 94

Using a 1394 device ........................................................................................................................... 95

Connecting a 1394 device ................................................................................................. 95

Stopping and removing a 1394 device .............................................................................. 95

Using a serial device (select models only) ......................................................................................... 96

Using external drives .......................................................................................................................... 97

Using optional external devices ......................................................................................... 97

Using a docking device ...................................................................................................................... 98

8 External media cards

Using Media Card Reader cards ........................................................................................................ 99

Inserting a digital card ........................................................................................................ 99

Stopping and removing a digital card .............................................................................. 100

Using ExpressCards (select models only) ........................................................................................ 101

Configuring an ExpressCard ............................................................................................ 101

Inserting an ExpressCard ................................................................................................ 101

Stopping and removing an ExpressCard ......................................................................... 102

Using smart cards (select models only) ........................................................................................... 103

Inserting a smart card ...................................................................................................... 103

Removing a smart card .................................................................................................... 103

9 Memory modules

Adding or replacing a memory module in the expansion memory module slot ................................ 106

viii

Upgrading a memory module in the primary memory module slot ................................................... 109

Increasing the hard drive space for the Hibernation file ................................................................... 113

10 Security

Protecting the computer ................................................................................................................... 114

Using passwords .............................................................................................................................. 115

Using Computer Setup security features .......................................................................................... 125

Using antivirus software ................................................................................................................... 127

Using firewall software ..................................................................................................................... 128

Installing critical security updates ..................................................................................................... 129

Using HP ProtectTools Security Manager (select models only) ....................................................... 130

Installing a security cable ................................................................................................................. 131

Setting passwords in Windows ........................................................................................ 115

Setting passwords in Computer Setup ............................................................................ 115

BIOS administrator password .......................................................................................... 116

Managing a BIOS administrator password ...................................................... 117

Entering a BIOS administrator password ........................................................ 119

Using Computer Setup DriveLock ................................................................................... 119

Setting a DriveLock password ......................................................................... 120

Entering a DriveLock password ...................................................................... 121

Changing a DriveLock password .................................................................... 122

Removing DriveLock protection ...................................................................... 123

Using Computer Setup Auto DriveLock ........................................................................... 123

Entering an Automatic DriveLock password ................................................... 123

Removing Automatic DriveLock protection ..................................................... 124

Securing system devices ................................................................................................. 125

Viewing Computer Setup System Information ................................................................. 125

Using Computer Setup System IDs ................................................................................. 126

11 Software updates

Updating software ............................................................................................................................ 132

Updating the BIOS ........................................................................................................... 133

Updating programs and drivers ....................................................................................... 135

12 Backup and recovery

Backing up your information ............................................................................................................. 137

Performing a recovery ...................................................................................................................... 138

Recovering your information ............................................................................................ 138

Recovering the operating system and programs ............................................................. 138

13 Computer Setup

Starting Computer Setup .................................................................................................................. 139

Using Computer Setup ..................................................................................................................... 139

Navigating and selecting in Computer Setup ................................................................... 139

Restoring factory settings in Computer Setup ................................................................. 140

Computer Setup menus ................................................................................................................... 140

File menu ......................................................................................................................... 141

Determining the BIOS version ......................................................................... 133

Downloading a BIOS update ........................................................................... 134

Security menu .................................................................................................................. 14 1

System Configuration menu ............................................................................................ 142

14 MultiBoot

About the boot device order ............................................................................................................. 146

Enabling boot devices in Computer Setup ....................................................................................... 148

Considering boot order changes ...................................................................................................... 149

Choosing MultiBoot preferences ...................................................................................................... 150

Setting a new boot order in Computer Setup ................................................................... 150

Dynamically choosing a boot device using the F9 prompt ............................................... 150

Setting a MultiBoot Express prompt ................................................................................ 151

Entering MultiBoot Express preferences ......................................................................... 151

15 Management and printing

Using Client Management Solutions ................................................................................................ 152

Configuring and deploying a software image ................................................................... 152

Managing and updating software ..................................................................................... 153

Using the HP Universal Print Driver (select models only) ................................................................ 157

HP Client Manager for Altiris (select models only) .......................................... 153

HP CCM (Client Configuration Manager) (select models only) ....................... 155

HP SSM (System Software Manager) ............................................................. 156

16 Routine care

Cleaning products ............................................................................................................................ 158

Cleaning procedures ........................................................................................................................ 159

Cleaning the display ........................................................................................................ 159

Cleaning the sides and cover .......................................................................................... 159

Cleaning the TouchPad and keyboard ............................................................................ 159

Index ................................................................................................................................................................. 160

1 Features

Identifying hardware

Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

To see a list of hardware installed in the computer, follow these steps:

1. Select Start > My Computer.

2. In the left pane of the System Tasks window, click View system information.

3. Select Hardware tab > Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Top components

TouchPad

Identifying hardware 1

Component Description

(1) Pointing stick (select models only)* Moves the pointer and selects or activates items on the screen.

(2) Left pointing stick button (select models only)* Functions like the left button on an external mouse.

(3) TouchPad* Moves the pointer and selects or activates items on the screen.

(4) Left TouchPad button* Functions like the left button on an external mouse.

(5) Right pointing stick button (select models only)* Functions like the right button on an external mouse.

(6) TouchPad scroll zone Scrolls up or down.

(7) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers and Other Hardware > Mouse.

2 Chapter 1 Features

Lights

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Wireless lights (2)*

(2)

(3) Battery light

Power lights (2)

†

Blue: An integrated wireless device (select models only), such

●

as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in Standby.

●

Off: The computer is off or in Hibernation.

●

Amber: A battery is charging.

●

Turquoise: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available power

●

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source,

●

the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

Identifying hardware 3

Component Description

(4) Drive light

Blinking turquoise: The hard drive or optical drive (select

●

models only) is being accessed.

Amber: HP 3D DriveGuard has temporarily parked the hard

●

drive.

(5) QuickLook light

On: The computer is on or HP QuickLook is in use.

●

Blinking: When the QuickLook button is pressed, the light

●

blinks 5 times, and then HP QuickLook opens.

NOTE: To use HP QuickLook when the computer is off, HP

QuickLook must be enabled in Computer Setup.

(6) QuickWeb light

On: The computer is on or the default Web browser is in use.

●

Blinking: When the QuickWeb button is pressed, the light

●

blinks 5 times, and then the default Web browser opens.

NOTE: To use HP QuickWeb when the computer is off, HP

QuickWeb must be enabled in Computer Setup.

(7) Caps lock light On: Caps lock is on.

(8) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

(9) Volume mute light

Turquoise: Speaker sound is on.

●

Amber: Speaker sound is off.

●

(10) Volume down light Blinking: The volume down button is being used to decrease the

speaker volume.

(11) Volume up light Blinking: The volume up button is being used to increase the

speaker volume.

*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.

†

The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The

power light on the front of the computer is visible whether the computer is open or closed.

4 Chapter 1 Features

Component Description

(1) Wireless lights (2)*

(2)

Power lights (2)

†

(3) Battery light

Blue: An integrated wireless device (select models only), such

●

as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in Standby.

●

Off: The computer is off or in Hibernation.

●

Amber: A battery is charging.

●

Turquoise: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available power

●

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source,

●

Identifying hardware 5

Component Description

(4) Drive light

(5) QuickLook light

(6) QuickWeb light

(7) Caps lock light On: Caps lock is on.

(8) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

(9) Volume mute light

(10) Volume down light Blinking: The volume down button is being used to decrease the

Blinking turquoise: The hard drive or optical drive (select

●

models only) is being accessed.

Amber: HP 3D DriveGuard has temporarily parked the hard

●

drive.

On: The computer is on or HP QuickLook is in use.

●

Blinking: When the QuickLook button is pressed, the light

●

blinks 5 times, and then HP QuickLook opens.

NOTE: To use HP QuickLook when the computer is off, HP

QuickLook must be enabled in Computer Setup.

On: The computer is on or the default Web browser is in use.

●

Blinking: When the QuickWeb button is pressed, the light

●

blinks 5 times, and then the default Web browser opens.

NOTE: To use HP QuickWeb when the computer is off, HP

QuickWeb must be enabled in Computer Setup.

Turquoise: Speaker sound is on.

●

Amber: Speaker sound is off.

●

speaker volume.

(11) Volume up light Blinking: The volume up button is being used to increase the

(12) Calculator light On: The Windows calculator function is on.

†

The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The

power light on the front of the computer is visible whether the computer is open or closed.

speaker volume.

Buttons and fingerprint reader (select models only)

NOTE: Refer to the illustration that most closely matches your computer.

6 Chapter 1 Features

Component Description

(1) Power button

(2) QuickLook button

(3) QuickWeb button

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button to shut

●

down the computer.

When the computer is in Standby, press the button

●

briefly to exit Standby.

When the computer is in Hibernation, press the

●

button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > Performance and Maintenance > Power Options.

When the computer is off, press the button to open

●

HP QuickLook.

When the computer is on, press the button to open

●

Software Setup.

NOTE: If Software Setup is not available, the default

Web browser opens.

When the computer is off, press the button to open

●

HP QuickWeb.

When the computer is on, press the button to open

●

the default Web browser.

Identifying hardware 7

Component Description

(4) Wireless button Turns the wireless feature on or off but does not establish

a wireless connection.

(5) Volume mute button Mutes and restores speaker sound.

(6) Volume down button Decreases computer volume.

(7) Volume up button Increases computer volume.

(8) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a

password logon.

Component Description

(1) Power button

8 Chapter 1 Features

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button to shut

●

down the computer.

When the computer is in Standby, press the button

●

briefly to exit Standby.

When the computer is in Hibernation, press the

●

button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

Component Description

To learn more about your power settings, select Start > Control Panel > Performance and Maintenance > Power Options.

(2) QuickLook button

(3) QuickWeb button

(4) Wireless button Turns the wireless feature on or off but does not establish

(5) Volume mute button Mutes and restores speaker sound.

(6) Volume down button Decreases computer volume.

(7) Volume up button Increases computer volume.

(8) Calculator button Opens the Windows calculator function.

(9) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a

When the computer is off, press the button to open

●

HP QuickLook.

When the computer is on, press the button to open

●

Software Setup.

NOTE: If Software Setup is not available, the default

Web browser opens.

When the computer is off, press the button to open

●

HP QuickWeb.

When the computer is on, press the button to open

●

the default Web browser.

a wireless connection.

password logon.

Identifying hardware 9

Keys

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) esc key Displays system information when pressed in combination with the

(2) fn key Executes frequently used system functions when pressed in

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed in

fn key.

combination with a function key or the esc key.

combination with the fn key.

10 Chapter 1 Features

Component Description

(1) esc key Displays system information when pressed in combination with the

fn key.

(2) fn key Executes frequently used system functions when pressed in

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed in

Front components

combination with a function key or the esc key.

combination with the fn key.

Component Description

(1) Webcam light (select models only) On: The webcam is in use.

(2) Display release latch Opens the computer.

Identifying hardware 11

Component Description

(3) Wireless light

(4) Power light

(5) Battery light

(6) Drive light

Blue: An integrated wireless device (select models only), such

●

as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in Standby.

●

Off: The computer is off or in Hibernation.

●

Amber: A battery is charging.

●

Turquoise: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available power

●

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source,

●

Blinking turquoise: The hard drive or optical drive (select

●

models only) is being accessed.

Amber: HP 3D DriveGuard has temporarily parked the hard

●

drive.

(7) Speaker Produces sound.

Right-side components

NOTE: Refer to the illustration that most closely matches your computer.

12 Chapter 1 Features

Component Description

(1) Media Card Reader Supports the following optional digital card formats:

Memory Stick

●

Memory Stick Pro

●

Memory Stick Duo (adapter required)

●

Memory Stick Duo Pro (adapter required)

●

MultiMediaCard

●

MultiMediaCard Plus

●

Secure Digital (SD) Memory Card

●

SD High Capacity Memory Card

●

microSD Memory Card (adapter required)

●

xD-Picture Card

●

(2) Upgrade bay Supports an optical drive or a hard drive.

(3) USB port Connects an optional USB device.

(4) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a

camcorder.

(5) RJ-11 (modem) jack Connects a modem cable.

(6) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

Component Description

(1) Media Card Reader Supports the following optional digital card formats:

Memory Stick

●

Memory Stick Pro

●

Memory Stick Duo (adapter required)

●

Memory Stick Duo Pro (adapter required)

●

Identifying hardware 13

Component Description

(2) Upgrade bay Supports an optical drive or a hard drive.

(3) USB port Connects an optional USB device.

(4) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a

(5) Serial port Connects an optional device such as a serial modem, mouse, or

Left-side components

MultiMediaCard

●

MultiMediaCard Plus

●

Secure Digital (SD) Memory Card

●

SD High Capacity Memory Card

●

microSD Memory Card (adapter required)

●

xD-Picture Card

●

camcorder.

printer.

Component Description

(1) ExpressCard slot Supports optional ExpressCards.

(2) Vent Enables airflow to cool internal components.

(3) DisplayPort Connects an optional digital display device such as a high-

(4) USB ports (2) Connect optional USB devices.

(5) eSATA/USB port Connects a high-performance eSATA component, such as an

14 Chapter 1 Features

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

performance monitor or projector.

eSATA external hard drive, or connects an optional USB device.

Component Description

(6) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

(7) Audio-out (headphone) jack Produces sound when connected to optional powered stereo

Rear components

NOTE: Refer to the illustration that most closely matches your computer.

microphone, or monaural microphone.

speakers, headphones, ear buds, a headset, or television audio.

NOTE: When a device is connected to the headphone jack, the

computer speakers are disabled.

Component Description

(1) RJ-45 (network) jack Connects a network cable.

(2) External monitor port Connects an external VGA monitor or projector.

(3) Power connector Connects an AC adapter.

Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but it

may not prevent the computer from being mishandled or stolen.

(2) RJ-11 (modem) jack Connects a modem cable.

(3) RJ-45 (network) jack Connects a network cable.

(4) External monitor port Connects an external VGA monitor or projector.

(5) Power connector Connects an AC adapter.

Identifying hardware 15

Bottom components

Component Description

(1) SIM slot Contains a wireless subscriber identity module (SIM) (select

models only). The SIM slot is located inside the battery bay.

(2) Battery release latch Releases the battery from the battery bay.

(3) Battery bay Holds the battery.

(4) Accessory battery connector Connects an optional accessory battery.

(5) Docking connector Connects an optional docking device.

(6) Vents (6) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(7) Hard drive bay Holds the hard drive.

(8) Memory module compartment Contains an expansion memory module slot.

(9) Bluetooth compartment Contains a Bluetooth device.

(10) Upgrade bay Supports an optical drive or a hard drive.

(11) Wireless compartment Contains an HP Mobile Broadband Module (select models only)

and a WLAN module (select models only).

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Component Description

Display components

NOTE: Your computer may look slightly different from the illustration in this section.

NOTE: To prevent an unresponsive system, replace the wireless

module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Component Description

(1) Internal microphones (2) Record sound.

NOTE: If there is a microphone icon next to each microphone

opening, your computer has internal microphones.

(2) Webcam light (select models only) On: The webcam is in use.

(3) Webcam (select models only) Records video and captures still photographs.

(4) Internal display switch Turns off the display or initiates Standby if the display is closed

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

Identifying hardware 17

Wireless antennas (select models only)

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless

wide-area networks (WWAN).

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

local area networks (WLAN).

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

18 Chapter 1 Features

Additional hardware components

Component Description

(1) Power cord* Connects an AC adapter to an AC outlet.

(2) AC adapter Converts AC power to DC power.

(3) Battery* Powers the computer when the computer is not plugged into

*Batteries and power cords vary in appearance by region and country.

Identifying the labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.

Serial number label—Provides important information, including the following:

●

external power.

Component

(1) Product name

Identifying the labels 19

Component

(2) Serial number

(3) Product number

(4) Warranty period

(5) Model description (select models only)

Have this information available when you contact technical support. The serial number label is affixed to the bottom of the computer.

Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the

●

Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom of the computer.

Regulatory label—Provides regulatory information about the computer. The regulatory label is

●

affixed inside the battery bay.

Wireless certification label(s) (select models only)—Provide information about optional wireless

●

devices and the approval markings of some of the countries or regions in which the devices have been approved for use. An optional device may be a wireless local area network (WLAN) device or an optional Bluetooth® device. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed to the bottom of the computer.

SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit

●

Card Identifier) of your SIM. This label is located inside the battery bay.

HP Mobile Broadband Module serial number label (select models only)—Provides the serial

●

number of your HP Mobile Broadband Module. This label is located inside the battery bay.

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