HP ProBook 4310s, ProBook 4311s Service Manual

HP ProBook 4310s Notebook PC HP ProBook 4311s Notebook PC

(People’s Republic of

China only)

Maintenance and Service Guide

Document Part Number: 531680-001

August 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2009 Document Part Number: 531680-001

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

1 Product description

2 External component identification

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Buttons and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15

Maintenance and Service Guide iv

Contents

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18

Keyboard and switch cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24

Palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36

USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39

Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40

Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–42

Modem module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44

Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–45

Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–46

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Network cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50

Fan and heat sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–51

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–54

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–55

. . . . . . . . . . 4–47

5 Computer Setup

Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Navigating and selecting in Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

v Maintenance and Service Guide

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

13.3-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . 6–4

DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

DVD-ROM Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

7 Screw listing

Phillips PM2.0×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Phillips PM2.5×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

Phillips PM2.5×8.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Slotted Torx T8M2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Torx T8M2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8

Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10

Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12

Phillips PM2.0×2.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13

Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14

Phillips PM2.0×9.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15

Contents

8 Backup and recovery

Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Using the Windows recovery tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Using f11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Using a Windows Vista operating system DVD (purchased separately) . . . . . . . . . . . . . . . . . . . . . . . 8–4

Backup and recovery in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

9 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–6

Maintenance and Service Guide vi

Contents

10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

vii Maintenance and Service Guide

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Product name HP ProBook 4310s

Notebook PC

HP ProBook 4311s Notebook PC

(People’s Republic of China only)

Processors Intel® Core™2 Duo processors:

■ T9600 2.80-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB)

■ P8700 2.53-GHz processor, 3-MB L2 cache, 1066-MHz FSB

■ P7370 2.00-GHz processor, 3-MB L2 cache, 1066-MHz FSB

■ T6570 2.10-GHz processor, 2-MB L2 cache, 800-MHz FSB (not available in Japan)

■ Intel Core Duo T5870 2.00-GHz processor, 2-MB L2 cache, 800-MHz FSB (not available in Japan)

Intel Dual Core Celeron® processors:

■ T1700 1.83-GHz processor, 1-MB L2 cache, 667-MHz FSB

■ T1600 1.66-GHz processor, 1-MB L2 cache, 667-MHz FSB

Intel Celeron 585 2.16-GHz processor, 2-MB L2 cache, 800-MHz FSB

999

(Continued)

Maintenance and Service Guide 1–1

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Chipset Northbridge:

■ Intel PM45 with up to 1066-MHz FSB

■ Intel GM45 with up to 1066-MHz FSB

■ Intel GL40 with up to 667-MHz FSB

Southbridge: Intel ICH-9M 999

Graphics AMD M92S2-LP (ATI Mobility

Radeon™ HD 4330) discrete graphics with Hypermemory support, 512 MB GDDR2 (64 MB × 16 × 2) at 500-MHz

Intel UMA graphics (Mobile Intel GMA X4500 HD) Integrated with shared video memory (dynamically allocated)

Panel ■ 13.3-in, high-definition

(HD, 1366 × 768), AntiGlare, LED display assembly

■ 13.3-in, HD (1366 × 768), BrightView, LED display assembly

■ 13.3-in, HD (1280 × 720), 720P BrightView, LED display assembly

■ Supports privacy filter

999

(Continued)

1–2 Maintenance and Service Guide

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Memory 2 customer-accessible/upgradable

memory module slots Supports dual-channel memory Supports the following DDR3

configurations at 1333 MHz in all countries and regions except Brazil:

■ 8192-MB total system memory (4096 × 2, dual-channel)

■ 6144-MB total system memory (4096 + 2048, dual-channel)

■ 5120-MB total system memory (4096 + 1024, dual-channel)

■ 4096-MB total system memory (4096 × 1)

■ 4096-MB total system memory (2048 × 2, dual-channel)

■ 3072-MB total system memory (2048 + 1024, dual-channel)

■ 2048-MB total system memory (1024 × 2, dual-channel)

■ 2048-MB total system memory (2048 × 1)

■ 1024-MB total system memory (1024 × 1)

999

Supports the following DDR3 configurations at 1333 MHz in Brazil:

■ 3072-MB total system memory (2048 + 1024, dual-channel)

■ 2048-MB total system memory (1024 × 2, dual-channel)

■ 2048-MB total system memory (2048 × 1)

■ 1024-MB total system memory (1024 × 1)

999

(Continued)

Maintenance and Service Guide 1–3

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Hard drives Supports 9.50-mm, 6.35-cm

(2.50-in) hard drives Supports HP 3D DriveGuard

Hard Drive Protection Customer-accessible Se ri al ATA (S ATA) Supports the following hard

drives:

■ 500-GB, 7200- and 5400-rpm

■ 320-GB, 7200- and 5400-rpm

■ 250-GB, 7200-rpm

■ 160-GB, 7200-rpm

Optical drives 12.7-mm tray load

Se ri al ATA (S ATA) Fixed (removal of 1 screw

required) Customer-accessible Supports no-optical-drive option

Supports the following drives:

■ Blu-ray ROM DVD±R/RW and CD-RW SuperMulti Double-Layer Drive with LightScribe

999

■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe

■ 8X DVD-ROM Drive 999

Diskette drive Supports external USB drive only

Supports boot from USB device

Microphone Integrated dual-array digital

microphone

999

(Continued)

1–4 Maintenance and Service Guide

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Audio 2 stereo speakers with enclosures

Azalea ADI1984 CODEC with digital equalization

Headphone jack Microphone jack

Webcam Integrated 2-megapixel camera

with fixed focus

Modem High-speed 56K data/fax modem

Supports no-modem option Modem module cable not included

Ethernet Marvell 88E8072-B1 10/100/1000

network interface card (NIC) S3/S4/S5 wake on LAN

(AC mode only) Ethernet cable not included

Wireless Integrated wireless local-area

network (WLAN) options via Mini PCI module:

■ Broadcom 4322AGN

802.11b/g/n WLAN module

■ Broadcom 4312G 802.11b/g WLAN module

■ Intel WiFi Link 5100

802.11b/g/n WLAN module

■ Intel WiFi Link 5100 802.11b/g WLAN module

Supports no-WLAN option 2 WLAN antennas built into the

display assembly

Integrated wireless wide-area network (WWAN) options via Mini PCI module:

■ High-speed packet access (HSPA), evolution-data optimized (EV-DO) WWAN module

■ Telecom EV-DO CT1 WWAN module

■ Telecom EV-DO CT2 WWAN module

WWAN security provided by subscriber identity module (SIM), user-accessible behind battery

2 WWAN antennas (worldwide, 5-band) built into the display assembly

Does not support WWAN aftermarket option

Integrated wireless personal area network (WPAN) options via Bluetooth® module

999

(Continued)

Maintenance and Service Guide 1–5

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

External media cards

Ports Audio-in (stereo microphone)

Keyboard/ pointing devices

One ExpressCard slot, supporting optional ExpressCard/34 cards

SD Card Reader supporting the following optional digital card formats:

■ MultiMediaCard

■ MultiMediaCard Plus

■ Secure Digital Memory Card

■ Secure Digital High Capacity

Memory Card

Audio-out (stereo headphone) HDMI v.1.3 Multi-pin AC power RJ-45 (Ethernet, includes link and

activity lights) RJ-11 (modem) USB v. 2.0 (3) VGA (Dsub 15-pin) supporting

1600 × 1200 external resolution at 75 GHz

Spill-resistant keyboard TouchPad with TouchPad buttons Touch-sensitive controls Supports 2-way scroll with legend Taps enabled by default

999

Power requirements

Security Security cable slot

90-W AC adapter for use only on computer models equipped with a graphics subsystem with discrete memory

65-W AC adapter for use only on computer models equipped with a graphics subsystem with UMA memory

Supports multipin AC connector and 3-wire plug (with ground pin)

Battery options:

■ 8-cell, 2.55-Ah (73-Wh) Li-ion battery

■ 6-cell, 2.20-Ah (37-Wh) Li-ion battery

Integrated fingerprint reader

999

(Continued)

1–6 Maintenance and Service Guide

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Operating system Preinstalled:

■ Free DOS

■ Red Flag Linux (People’s

Republic of China only)

■ Windows Vista® Business 32

■ Windows Vista Business with

Windows® XP Pro image

■ Windows Vista Home Basic

■ Windows Vista Home

Premium 32

Preinstalled with Microsoft® Office:

■ Windows Vista Home Basic 32 with Office 2007 Ready

■ Windows Vista Home Basic 32 with Office 2007 Personal (Japan only)

■ Windows Vista Home Basic 32 with Office 2007 Personal with PowerPoint (Japan only)

■ Windows Vista Home Premium 32 with Office 2007 Ready

■ Windows Vista Business 32 with Office 2007 Ready

■ Windows Vista Business 32 with Office 2007 Personal (Japan only)

■ Windows Vista Business 32 with Office 2007 Personal with PowerPoint (Japan only)

■ Windows Vista Business 32 (with XP Pro images) with Office 2007 Ready

■ Windows Vista Business 32 (with XP Pro images) with Office 2007 Personal (Japan only)

■ Windows Vista Business 32 (with XP Pro images) with Office 2007 Personal with PowerPoint (Japan only)

999

(Continued)

Maintenance and Service Guide 1–7

Product description

Category Description PM45 chipset GM45 chipset GL40 chipset

Operating system

(continued)

Serviceability End-user replaceable parts:

Restore media:

■ DRDVD Windows Vista

■ DRDVD Windows XP Pro

■ Microsoft Office Ready DVD

■ Red Flag Linux (People’s

Republic of China only)

■ Windows Vista Business 32

■ Windows Vista Business 64

■ Windows Vista Home Basic 32

■ Windows Vista Home Premium

■ Windows XP Pro

Certified:

■ Microsoft WHQL

■ SuSE Linux

Web-only support: Windows Vista Business 64

AC adapter Battery (system) Hard drive Keyboard Memory modules Optical drive SIM WLAN module WWAN module

999

1–8 Maintenance and Service Guide

Display

Your computer may look slightly different from the illustration in this section.

✎

External component identification

Item Component Description

(1) Internal display switch Turns off the display if the display is closed while the power is on.

(2) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide-area

networks (WWAN).

(3) Internal microphones (2) Record sound.

(4) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area

networks (WLAN).

(5) Webcam light (select models only) On: The webcam is in use.

(6) Webcam (select models only) Records audio and video and captures still photographs.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To see wireless regulation notices, refer to the section of the country or region. These notices are located in Help and Support.

Maintenance and Service Guide 2–1

Regulatory, Safety and Environmental Notices

that applies to your

External component identification

Top components

Buttons and fingerprint reader

Item Component Description

(1) Speakers (2) Produce sound.

(2) Info Center/QuickLook button Launches Info Center or QuickLook.

(3) Wireless button Turns the wireless feature on or off but does not establish a

wireless connection.

You must set up or access a wireless network to establish a

✎

wireless connection.

(4) Volume mute button Mutes and restores speaker sound.

(5) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease volume and

to the right to increase volume. You can also press the left side of the volume slider to decrease volume, or press the right side of the volume slider to increase volume.

(Continued)

2–2 Maintenance and Service Guide

External component identification

Item Component Description

(6) Power button ■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, press the button to shut down the computer.

■ When the computer is in the Sleep state (Standby in Windows XP),

press the button briefly to exit Sleep (Standby).

■ When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

■ In Windows Vista: Select Start > Control Panel > System and Maintenance > Power Options.

■ In Windows XP: Select Start > Control Panel > Performance and Maintenance > Power Options.

(7) Fingerprint reader

(select models only)

Allows a fingerprint logon to Windows instead of a password logon.

Maintenance and Service Guide 2–3

External component identification

Keys

Your computer may look slightly different from the illustration in this section.

✎

Item Component Description

(1) esc key Displays system information when pressed in combination with the fn key.

(2) fn key Executes frequently used system functions when pressed in combination with

a function key or the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed in combination with

the fn key.

2–4 Maintenance and Service Guide

Lights

✎

External component identification

Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) Caps lock light On: Caps lock is on.

(2) Info Center/QuickLook light ■ On: The computer is on.

■ Blinking (5 times):

❐ When the computer is on, press the button to launch Info Center. ❐ When the computer is off or in Hibernation, press the button to launch

QuickLook.

■ Off: The computer is off or in the Sleep (Standby in Windows XP) or Hibernation state.

(3) Wireless light ■ Blue: An integrated wireless device, such as a WLAN device and/or a

Bluetooth device, is on.

■ Amber: All wireless devices are off.

(4) Volume mute light ■ Turquoise: Computer sound is on.

■ Amber: Computer sound is off.

(5) Volume down light Blinking: The volume scroll zone is being used to decrease speaker volume.

(6) Volume up light Blinking: The volume scroll zone is being used to increase speaker volume.

(7) Power light ■ On: The computer is on.

■ Blinking: The computer is in the Sleep state (Standby in Windows XP).

■ Off: The computer is off or in Hibernation.

Maintenance and Service Guide 2–5

External component identification

Pointing devices

Item Component Description

(1) TouchPad* Moves the pointer and selects or activates items on the screen.

(2) Left TouchPad button* Functions like the left button on an external mouse.

(3) TouchPad scroll zone Scrolls up or down.

(4) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences:

■ For Windows Vista: Select Start > Control Panel > Hardware and Sound > Mouse.

■ For Windows XP: Select Start > Control Panel > Printers and Other Hardware > Mouse.

2–6 Maintenance and Service Guide

Front components

Item Component Description

(1) Drive light ■ Blinking turquoise: The hard drive or optical drive is being accessed.

(2) SD Card Reader Supports the following optional digital card formats:

(3) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers,

External component identification

■ Amber: HP 3D DriveGuard has temporarily parked the hard drive.

■ MultiMediaCard

■ MultiMediaCard Plus

■ Secure Digital Memory Card

■ Secure Digital High Capacity Memory Card

headphones, ear buds, a headset, or television audio.

When a device is connected to the headphone jack, the computer

✎

speakers are disabled.

(4) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

Maintenance and Service Guide 2–7

External component identification

Right-side components

Item Component Description

(1) ExpressCard slot Supports optional ExpressCards.

(2) USB port Connects an optional USB device.

(3) HDMI port Connects an optional HDMI device.

(4) External monitor port Connects an external VGA monitor or projector.

(5) Vent Enables airflow to cool internal components.

(6) RJ-45 (network) jack Connects a network cable.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(7) Security cable slot Attaches an optional security cable to the computer.

The security cable is designed to act as a deterrent, but it may not

✎

prevent the computer from being mishandled or stolen.

2–8 Maintenance and Service Guide

Left-side components

Item Component Description

(1) Battery light ■ Amber: A battery is charging.

External component identification

■ Turquoise: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power source has

reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

■ Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

(2) Power connector Connects an AC adapter.

(3) Optical drive (select models only) Reads optical discs and, on select models, also writes to optical discs.

(4) RJ-11 (modem) jack

(select models only)

(5) USB ports (2) Connect optional USB devices.

Connects a modem cable.

Maintenance and Service Guide 2–9

External component identification

Bottom components

Item Component Description

(1) SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located

inside the battery bay.

(2) Hard drive bay Holds the hard drive and a Bluetooth device.

(3) Memory module compartment Contains the memory module slots and a wireless LAN module slot.

To prevent an unresponsive system and the display of a warning

message, replace the WLAN module with only a module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

(4) Vents (3) Enable airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(5) Battery release latch Releases the battery from the battery bay.

(6) Battery bay Holds the battery.

2–10 Maintenance and Service Guide

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Illustrated parts catalog

Item Component Description

(1) Product name This is the product name affixed to the front of the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n) This number provides specific information about the product’s

hardware components. The part number helps a service technician determine what components and parts are needed.

(4) Model description This is the alphanumeric identifier used to locate documents,

drivers, and support for the computer.

(5) Warranty period This number describes the duration of the warranty period for

the computer.

Maintenance and Service Guide 3–1

Illustrated parts catalog

Computer major components

3–2 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

(1) 13.3-in, LED, HD display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo):

■ AntiGlare display assembly with webcam and 2 WWAN antennas in black trim 577173-001

■ AntiGlare display assembly with webcam and 2 WWAN antennas in red trim 577182-001

■ AntiGlare display assembly with webcam in black trim 577174-001

■ AntiGlare display assembly with webcam in red trim 577183-001

■ AntiGlare display assembly without webcam in black trim 577172-001

■ AntiGlare display assembly without webcam in red trim 577181-001

■ 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in

black trim

■ 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in red trim 577185-001

■ 1366 × 768 BrightView display assembly with webcam in black trim 577175-001

■ 1366 × 768 BrightView display assembly with webcam in red trim 577184-001

■ 1366 × 768 BrightView display assembly without webcam in black trim 577177-001

■ 1366 × 768 BrightView display assembly without webcam in red trim 577186-001

■ 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in

black trim

■ 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in red trim 583091-001

■ 1280 × 720 BrightView display assembly with webcam in black trim 577179-001

■ 1280 × 720 BrightView display assembly with webcam in red trim 577188-001

■ 1280 × 720 BrightView display assembly without webcam in black trim 577178-001

■ 1280 × 720 BrightView display assembly without webcam in red trim 577187-001

See “Display assembly subcomponents” on page 3-10 for display assembly internal component spare

✎

part information.

(2) Switch cover (includes LED board and cable):

■ In black trim 577207-001

■ In red trim 577208-001

577176-001

583090-001

(3) Speakers (include cables) 577215-001

(4) Keyboard (includes keyboard cable):

■ For use in Belgium 577205-A41

■ For use in Brazil 577205-201

■ For use in Bulgaria 577205-261

■ For use in the Czech Republic 577205-221

■ For use in Denmark 577205-081

■ For use in France 577205-051

■ For use in French Canada 577205-121

■ For use in Germany 577205-041

■ For use in Greece 577205-DJ1

■ For use in Hungary 577205-211

(Continued)

Maintenance and Service Guide 3–3

Illustrated parts catalog

Item Description Spare part number

(4) Keyboard

■ For use in Iceland 577205-DD1

■ For use in Israel 577205-BB1

■ For use in Italy 577205-061

■ For use in Japan 577205-291

■ For use in Latin America 577205-161

■ For use in the Netherlands 577205-B31

■ For use in Norway 577205-091

■ For use in Portugal 577205-131

■ For use in Russia 577205-251

■ For use in Saudi Arabia 577205-171

■ For use in Slovakia 577205-231

■ For use in Slovenia 577205-BA1

■ For use in South Korea 577205-AD1

■ For use in Spain 577205-071

■ For use in Sweden and Finland 577205-B71

■ For use in Switzerland 577205-BG1

■ For use in Taiwan 577205-AB1

(continued)

■ For use in Thailand 577205-281

■ For use in Turkey 577205-141

■ For use in the United Kingdom 577205-031

■ For use in the United States 577205-001

(5a) Palm rest (included with top cover spare part kit)

(5b) Top cover (includes palm rest, TouchPad button board and cable, and TouchPad board and cable):

■ For use only on computer models equipped with fingerprint reader in black trim (includes fingerprint reader board and cable)

■ For use only on computer models equipped with fingerprint reader in red trim (includes fingerprint reader board and cable)

■ For use only on computer models not equipped with fingerprint reader in black trim 577217-001

■ For use only on computer models not equipped with fingerprint reader in red trim 577219-001

(6) Bluetooth module 537921-001

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is

✎

included in the Cable Kit, spare part number 577214-001.

Plastics Kit, includes: 577211-001

(7a) ExpressCard slot bezel

(7b) SD Card Reader slot bezel

(7c) Hard drive cover

577216-001

577218-001

(7d) Memory/wireless module compartment cover

See “Plastics Kit” on page 3-12 for more Plastics Kit spare part information.

✎

(Continued)

3–4 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

Cable Kit, includes: 577214-001

(8a) Modem module cable (includes RJ-11 connector)

(8b) Bluetooth module cable

(8c) Power connector cable

(8d) Network cable (includes RJ-45 connector)

See “Cable Kit” on page 3-9 for more Cable Kit spare part information.

✎

(9) USB board (includes cable) 577659-001

(10) Modem module:

The modem module spare part kit does not include a modem module cable. The modem module cable is

✎

included in the Cable Kit, spare part number 577214-001.

■ For use in all countries and regions except Australia and New Zealand 510100-001

■ For use only in Australia and New Zealand 510100-011

(11) Power button board (includes two cables):

■ For use only on computer models equipped with WWAN capability (includes SIM slot) 577662-001

■ For use only on computer models not equipped with WWAN capability 577661-001

(12) System board (includes replacement thermal material):

PM45 system board for use only on computer models equipped with graphics subsystems with discrete memory:

■ For use only on computer models equipped with WWAN capability 577223-001

■ For use only on computer models not equipped with WWAN capability 577222-001

GM45 system board for use only on computer models equipped with graphics subsystems with UMA memory:

■ For use only on computer models equipped with WWAN capability 577225-001

■ For use only on computer models not equipped with WWAN capability 577224-001

GL40 system board for use only on computer models equipped with graphics subsystems with UMA memory:

■ For use only on computer models equipped with WWAN capability 577221-001

■ For use only on computer models not equipped with WWAN capability 577220-001

(13) RTC battery 581926-001

(Continued)

Maintenance and Service Guide 3–5

+ 129 hidden pages