HP PageWide 772-777 User's Guide
HP PageWide Pro MFP 772-777 series
User Guide
Copyright and License
Trademark Credits
© 2017 Copyright HP Development Company,
L.P.
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or translation of this material is prohibited
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statements accompanying such products and
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Edition 1, 5/2017
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Table of contents
1 Get started .................................................................................................................................................... 1
Product features .................................................................................................................................................... 1
HP PageWide Pro MFP 772-777 series ............................................................................................... 1
Tray capacity (75 gsm or 20–lb bond paper) .................................................................... 1
Print ................................................................................................................................... 2
Copy ................................................................................................................................... 2
Scan ................................................................................................................................... 2
Fax ..................................................................................................................................... 3
Connectivity ...................................................................................................................... 3
Wireless ............................................................................................................................. 3
Finishing ............................................................................................................................ 4
Optional accessories ......................................................................................................... 4
Environmental features ...................................................................................................................... 4
Accessibility features ........................................................................................................................... 4
Product views ......................................................................................................................................................... 4
Front left view ..................................................................................................................................... 5
Front right view ................................................................................................................................... 6
Back view ............................................................................................................................................. 7
Cartridge and product numbers .......................................................................................................... 7
Power on and o .................................................................................................................................................... 8
Turn the product on and o ................................................................................................................ 8
Manage power ..................................................................................................................................... 9
Use the control panel ........................................................................................................................................... 10
Control panel buttons ....................................................................................................................... 10
Control panel home screen ............................................................................................................... 11
Control panel dashboard ................................................................................................................... 12
Quick Sets .......................................................................................................................................... 12
Help features ..................................................................................................................................... 13
Printer information ......................................................................................................... 13
Help animations .............................................................................................................. 13
2 Connect the product ..................................................................................................................................... 14
Connect the product to a computer or a network ............................................................................................... 14
To connect the product using a USB cable ........................................................................................ 14
To connect the product to a network ................................................................................................ 15
Supported network protocols ......................................................................................... 15
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Connect the product using a wired network .................................................................. 15
Connect the product using a wireless network (wireless models only) ......................... 16
To enable wireless capability on the product .............................................. 16
To connect the product to a wireless network using the Wireless Setup
Wizard ........................................................................................................... 16
To connect the product to a wireless network using WPS ........................... 17
To connect the product to a wireless network manually ............................. 17
Use Wi-Fi Direct .................................................................................................................................................... 18
To turn on Wi-Fi Direct ....................................................................................................................... 18
To print from a wireless-capable mobile device ............................................................................... 19
To print from a wireless-capable computer (Windows) .................................................................... 19
To print from a wireless-capable computer (OS X) ........................................................................... 19
Install HP printer software for a wireless product already on the network ....................................................... 20
Open the printer software (Windows) ................................................................................................................. 20
Manage network settings .................................................................................................................................... 20
View or change network settings ..................................................................................................... 21
Set or change the product password ................................................................................................ 21
Manually congure TCP/IP parameters from the control panel ....................................................... 21
Link speed and duplex settings ........................................................................................................ 22
3 Printer management and services ................................................................................................................. 23
HP Embedded Web Server ................................................................................................................................... 23
About the EWS ................................................................................................................................... 23
About cookies .................................................................................................................................... 23
Open the EWS .................................................................................................................................... 24
Features ............................................................................................................................................. 24
Home tab ......................................................................................................................... 24
Scan tab ........................................................................................................................... 25
Copy/Print tab ................................................................................................................. 26
Fax tab ............................................................................................................................. 26
HP JetAdvantage tab ...................................................................................................... 27
Network tab .................................................................................................................... 27
Tools tab .......................................................................................................................... 27
Settings tab ..................................................................................................................... 28
Product security features .................................................................................................................................... 28
Security statements .......................................................................................................................... 28
Firewall .............................................................................................................................................. 29
Security settings ............................................................................................................................... 29
Firmware updates ............................................................................................................................. 29
HP Printer Assistant in the printer software (Windows) ..................................................................................... 29
Open the HP Printer Assistant ........................................................................................................... 29
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Features ............................................................................................................................................. 29
Print, Scan & Fax tab ....................................................................................................... 30
Shop tab .......................................................................................................................... 30
Help tab ........................................................................................................................... 30
Tools tab .......................................................................................................................... 30
Estimated Levels tab ...................................................................................................... 31
HP Utility (OS X) ................................................................................................................................................... 31
AirPrint™ (OS X) ................................................................................................................................................... 31
4 Paper and print media .................................................................................................................................. 32
Understand paper use ......................................................................................................................................... 32
Supported media sizes ........................................................................................................................................ 33
Supported paper and print media sizes ............................................................................................ 33
Supported envelope sizes (Tray 1 only) ............................................................................................ 35
Supported card sizes ......................................................................................................................... 35
Supported label sizes ........................................................................................................................ 35
Supported photo media sizes ........................................................................................................... 36
Supported paper types, tray capacities, and orientations ................................................................................. 36
Orientation ........................................................................................................................................ 36
Paper types and tray capacities ........................................................................................................ 36
Congure trays .................................................................................................................................................... 37
Guidelines .......................................................................................................................................... 37
Examples ........................................................................................................................................... 38
Load media .......................................................................................................................................................... 39
Load Tray 1 ........................................................................................................................................ 39
Load Tray 2 (single) or Trays 2/3 (tandem) ....................................................................................... 40
Load lower 550-sheet trays .............................................................................................................. 42
Load HCI trays .................................................................................................................................... 43
Load envelopes ................................................................................................................................. 44
Load letterhead or preprinted forms ................................................................................................ 46
Load the document feeder ................................................................................................................ 47
Load the scanner ............................................................................................................................... 48
Reload the stapler ............................................................................................................................. 49
Tips for selecting and using paper ...................................................................................................................... 51
5 Cartridges ................................................................................................................................................... 53
HP PageWide cartridges ...................................................................................................................................... 53
HP policy on non-HP cartridges ........................................................................................................ 53
Counterfeit HP cartridges .................................................................................................................. 53
Manage cartridges ............................................................................................................................................... 53
Store cartridges ................................................................................................................................. 54
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Print with General Oice mode ......................................................................................................... 54
Print when a cartridge is at estimated end of life ............................................................................ 54
Check the estimated cartridge levels ................................................................................................ 54
Order cartridges ................................................................................................................................ 55
Recycle cartridges ............................................................................................................................. 56
Replace cartridges ............................................................................................................................................... 56
Tips for working with cartridges ......................................................................................................................... 58
6 Print ........................................................................................................................................................... 60
Print from a computer ......................................................................................................................................... 60
To print from a computer (Windows) ................................................................................................ 60
To print from a computer (OS X) ........................................................................................................ 62
To set up printing shortcuts (Windows) ............................................................................................ 63
To set up printing presets (OS X) ....................................................................................................... 63
To adjust or manage colors ............................................................................................................... 63
Choose a preset color theme for a print job ................................................................... 64
Adjust the color options for a print job manually ........................................................... 64
Match colors to your computer screen ........................................................................... 65
Control access to color printing ...................................................................................... 65
Print from the control panel ................................................................................................................................ 65
Print using job storage ...................................................................................................................... 66
To disable or re-enable job storage ................................................................................ 66
Disable or enable job storage (Windows) ..................................................... 66
Disable or enable job storage (OS X) ............................................................ 66
To apply job storage to one or all print jobs ................................................................... 66
Apply job storage to one print job (Windows) .............................................. 67
Apply job storage to all print jobs (Windows) .............................................. 67
Apply job storage to one print job (OS X) ..................................................... 68
Apply job storage to all print jobs (OS X) ...................................................... 69
To print a job stored on the printer ................................................................................. 69
To delete a job stored on the printer .............................................................................. 70
Print from a USB device ..................................................................................................................... 70
Print with NFC ...................................................................................................................................................... 70
Print with AirPrint (OS X) ...................................................................................................................................... 70
Tips for print success ........................................................................................................................................... 71
Cartridge tips ..................................................................................................................................... 71
Paper loading tips ............................................................................................................................. 71
Printer settings tips (Windows) ......................................................................................................... 71
Printer settings tips (OS X) ................................................................................................................ 72
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7 Copy and scan .............................................................................................................................................. 73
Copy ..................................................................................................................................................................... 73
Copy settings ..................................................................................................................................... 73
Adjust lightness or darkness for copies ......................................................................... 73
Select a paper tray for copies ......................................................................................... 73
Reduce or enlarge a copy ................................................................................................ 74
Load and copy identication cards ................................................................................................... 74
Copy photos ....................................................................................................................................... 75
Load and copy mixed-size originals .................................................................................................. 75
Copy on both sides automatically ..................................................................................................... 76
Cancel a copy job ............................................................................................................................... 76
Scan ...................................................................................................................................................................... 76
Scan to a USB drive ............................................................................................................................ 76
Scan to a computer ............................................................................................................................ 77
To set up scan to computer ............................................................................................. 77
Set up scanning to a computer (Windows) ................................................... 77
Set up scanning to a computer (OS X) .......................................................... 77
To scan to a computer from the control panel ............................................................... 77
Scan to email ..................................................................................................................................... 78
To set up scan to email ................................................................................................... 78
To scan a document or photo to email ........................................................................... 78
To change account settings ............................................................................................ 78
Change account settings in the EWS ............................................................ 79
Change account settings (OS X) ................................................................... 79
Scan to a network folder ................................................................................................................... 79
To set up scan to a network folder ................................................................................. 79
To scan to a network folder ............................................................................................ 79
Scan to SharePoint ............................................................................................................................ 80
To set up scan to SharePoint .......................................................................................... 80
To scan to SharePoint ..................................................................................................... 80
Scan using HP scanning software ..................................................................................................... 80
To scan using HP scanning software (Windows) ............................................................ 81
To scan using HP scanning software (OS X) .................................................................... 81
Scan using other software ................................................................................................................ 81
To scan from a TWAIN-compliant program .................................................................... 81
To scan from a WIA-compliant program ......................................................................... 82
Scan using Webscan .......................................................................................................................... 82
Scan documents as editable text ...................................................................................................... 83
Guidelines for scanning documents as editable text ..................................................... 83
To scan a document to editable text (Windows) ............................................................ 84
To scan documents as editable text (OS X) .................................................................... 84
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Tips for copy and scan success ............................................................................................................................ 85
8 Fax ............................................................................................................................................................. 86
Set up fax ............................................................................................................................................................. 86
Connect fax to a telephone line ........................................................................................................ 86
Congure fax settings ....................................................................................................................... 86
To congure fax settings from the control panel ........................................................... 86
To congure fax settings using the HP Digital Fax Setup Wizard .................................. 87
Congure fax settings (Windows) ................................................................ 87
Congure fax settings (OS X) ....................................................................... 87
Set up HP Digital Fax ......................................................................................................................... 88
HP Digital Fax requirements ........................................................................................... 88
To set up HP Digital Fax .................................................................................................. 88
Set up HP Digital Fax (Windows) .................................................................. 88
Set up HP Digital Fax (OS X) .......................................................................... 88
Set up HP Digital Fax in the EWS .................................................................. 88
To modify HP Digital Fax settings ................................................................................... 88
Modify HP Digital Fax settings (Windows) ................................................... 89
Modify HP Digital Fax settings (OS X) ........................................................... 89
Modify HP Digital Fax settings in the EWS ................................................... 89
To turn o HP Digital Fax ................................................................................................ 89
Fax programs, systems, and software .............................................................................................. 89
Supported fax programs ................................................................................................. 89
Supported phone services - analog ................................................................................ 89
Alternate phone services - digital ................................................................................... 90
DSL ................................................................................................................ 90
PBX ................................................................................................................ 90
ISDN .............................................................................................................. 90
VoIP ............................................................................................................... 90
Set fax settings .................................................................................................................................................... 91
Send-fax settings .............................................................................................................................. 91
Set pauses or ash hooks ............................................................................................... 91
Set a dialing prex .......................................................................................................... 91
Set tone-dialing or pulse-dialing .................................................................................... 92
Set autoredial and the time between redials ................................................................. 92
To set the redial-on-busy option .................................................................. 92
To set the redial-on-no-answer option ........................................................ 92
To set the redial-on-connection-problem option ........................................ 93
Set the light/dark setting ................................................................................................ 93
Set the default resolution ............................................................................................... 93
Use cover-page templates .............................................................................................. 94
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Receive-fax settings .......................................................................................................................... 94
Set fax forwarding .......................................................................................................... 94
Block or unblock fax numbers ........................................................................................ 94
Set the number of rings-to-answer ................................................................................ 95
Set distinctive ring .......................................................................................................... 95
Use autoreduction for incoming faxes ........................................................................... 96
Set the fax sounds volume ............................................................................................. 96
Set stamp-received faxes ............................................................................................... 96
Send a fax ............................................................................................................................................................ 97
Send a fax from the control panel .................................................................................................... 97
Use phone-book entries .................................................................................................................... 97
Send a standard fax from the computer ........................................................................................... 98
To send a standard fax from the computer (Windows) .................................................. 98
To send a standard fax from the computer (OS X) ......................................................... 99
Send a fax from the software ........................................................................................................... 99
Send a fax using monitor dialing ...................................................................................................... 99
Send a fax using printer memory ................................................................................................... 100
Receive a fax ...................................................................................................................................................... 101
Receive a fax manually ................................................................................................................... 101
Fax memory ..................................................................................................................................... 101
Reprint a fax .................................................................................................................. 101
Delete faxes from memory ........................................................................................... 101
Use the phone book ........................................................................................................................................... 102
Create and edit individual phone-book entries .............................................................................. 102
Create and edit group phone-book entries .................................................................................... 102
Delete phone-book entries ............................................................................................................. 102
Use reports ........................................................................................................................................................ 103
Print fax conrmation reports ........................................................................................................ 103
Print fax error reports ..................................................................................................................... 104
Print and view the fax log ............................................................................................................... 104
Clear the fax log .............................................................................................................................. 105
Print the details of the last fax transaction .................................................................................... 105
Print a Caller ID Report .................................................................................................................... 105
View the Call History ....................................................................................................................... 105
9 Solve problems .......................................................................................................................................... 106
Problem-solving checklist ................................................................................................................................. 106
Check that the product power is on ................................................................................................ 107
Check the control panel for error messages .................................................................................. 107
Test print functionality .................................................................................................................... 107
Test copy functionality .................................................................................................................... 107
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Test the fax-sending functionality ................................................................................................. 107
Test the fax-receiving functionality ................................................................................................ 107
Try sending a print job from a computer ........................................................................................ 108
Test the plug-and-print USB functionality ..................................................................................... 108
Factors that aect product performance ....................................................................................... 108
Information pages ............................................................................................................................................. 108
Factory-set defaults .......................................................................................................................................... 109
Cleaning routines ............................................................................................................................................... 110
Clean the printhead ......................................................................................................................... 110
Clean the scanner glass strip and platen ........................................................................................ 110
Clean the document feeder pick rollers and separation pad ......................................................... 111
Clean the touch screen .................................................................................................................... 111
Jams and paper-feed issues .............................................................................................................................. 112
The product does not pick up paper ............................................................................................... 112
The product picks up multiple sheets of paper .............................................................................. 112
Prevent paper jams ......................................................................................................................... 112
Clear jams ........................................................................................................................................ 113
Guidelines for clearing jams ......................................................................................... 114
Jam locations ................................................................................................................ 114
Clear jams from the document feeder ......................................................................... 115
Clear jams in Tray 1 (multipurpose tray) ...................................................................... 116
Clear jams in Tray 2 (tandem) ....................................................................................... 116
Clear jams in Tray 3 (tandem) ....................................................................................... 118
Clear jams in Tray 2 (single) .......................................................................................... 119
Clear jams in lower 550-sheet trays ............................................................................ 121
Clear jams in the 550-sheet tray or in the rst tray in stand .................... 121
Clear jams in the second tray in the 3x550-sheet tray and stand ............ 123
Clear jams in the third tray in the 3x550-sheet tray and stand ................ 124
Clear jams in HCI trays .................................................................................................. 126
Clear jams in left HCI tray ........................................................................... 127
Clear jams in right HCI tray ......................................................................... 129
Clear jams in the left door ............................................................................................ 131
Clear jams in the left duplexer ...................................................................................... 132
Clear jams in the right door .......................................................................................... 134
Clear jams in the right duplexer ................................................................................... 135
Clear jams in the output bin .......................................................................................... 136
Clear jams in the stapler/stacker .................................................................................. 137
Clear jams in the stapler ............................................................................................... 138
Cartridge issues ................................................................................................................................................. 140
Relled or remanufactured cartridges ........................................................................................... 141
Interpret control panel messages for cartridges ........................................................................... 141
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Cartridge Depleted ........................................................................................................ 141
Cartridge Low ................................................................................................................ 141
Cartridge Problem ......................................................................................................... 142
Cartridge Very Low ....................................................................................................... 142
Counterfeit or used [color] cartridge installed ............................................................. 142
Do not use SETUP cartridges ........................................................................................ 142
Genuine HP cartridge installed ..................................................................................... 142
Incompatible [color] ...................................................................................................... 143
Install [color] cartridge ................................................................................................. 143
Non-HP cartridges installed ......................................................................................... 143
Printer Failure ............................................................................................................... 143
Problem with Print System ........................................................................................... 143
Problem with Printer Preparation ................................................................................ 144
Problem with SETUP cartridges .................................................................................... 144
Use SETUP cartridges ................................................................................................... 144
Used [color] installed .................................................................................................... 144
Printing issues ................................................................................................................................................... 144
The product does not print ............................................................................................................. 145
Printing troubleshooting checklist ............................................................................... 145
Reinstall or replace the left duplexer ........................................................................... 146
Remove the printhead wiper restraints ....................................................................... 148
The product prints slowly ............................................................................................................... 149
Plug-and-print USB issues .............................................................................................................. 149
The Memory Device Options menu does not open when you insert the USB
accessory ...................................................................................................................... 149
The le does not print from the USB storage device ................................................... 150
The le that you want to print is not listed in the Memory Device Options menu ...... 150
Improve print quality ...................................................................................................................... 150
Check for genuine HP cartridges .................................................................................. 150
Use paper that meets HP specications ...................................................................... 150
Use the correct paper type setting in the printer driver .............................................. 151
Change the paper type and size setting (Windows) .................................. 151
Change the paper type and size setting (OS X) .......................................... 151
Use the printer driver that best meets your printing needs ........................................ 151
Print a print-quality report ........................................................................................... 152
Align the printhead ....................................................................................................... 152
Copy issues ........................................................................................................................................................ 153
Scan issues ........................................................................................................................................................ 153
Fax issues ........................................................................................................................................................... 153
Fax troubleshooting checklist ......................................................................................................... 154
Change error correction and fax speed ........................................................................................... 155
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Set the fax-error-correction mode ............................................................................... 155
Change the fax speed ................................................................................................... 155
Fax logs and reports ........................................................................................................................ 155
Print individual fax reports ........................................................................................... 155
Set the fax error report ................................................................................................. 156
Fax error messages ......................................................................................................................... 156
Communication error. ................................................................................................... 157
Document feeder door is open. Canceled fax. ............................................................. 157
Fax is busy. Canceled send. .......................................................................................... 157
Fax is busy. Redial pending. .......................................................................................... 157
Fax storage is full. Canceling the fax send. .................................................................. 158
Fax receive error. .......................................................................................................... 158
Fax Send error. .............................................................................................................. 158
Fax storage is full. Canceling the fax receive. .............................................................. 159
No dial tone. .................................................................................................................. 159
No fax answer. Canceled send. ..................................................................................... 160
No fax answer. Redial pending. .................................................................................... 160
No fax detected. ............................................................................................................ 160
Solve problems sending faxes ........................................................................................................ 161
An error message displays on the control panel .......................................................... 161
Document feeder paper jam ...................................................................... 161
Scanner error .............................................................................................. 161
The control panel displays a Ready message with no attempt to send the fax. ......... 161
The control panel displays the message "Receiving Page 1" and does not progress
beyond that message ................................................................................................... 161
Faxes can be received, but not sent ............................................................................. 161
Unable to use fax functions from the control panel .................................................... 162
Unable to use phone-book entries ............................................................................... 162
Unable to use group phone-book entries .................................................................... 162
Receive a recorded error message from the phone company when trying to send
a fax ............................................................................................................................... 162
Unable to send a fax when a phone is connected to the product ................................ 163
Solve problems receiving faxes ...................................................................................................... 163
An error message displays on the control panel .......................................................... 163
The fax does not respond ............................................................................................. 163
Sender receives a busy signal ....................................................................................... 164
Cannot send or receive a fax on a PBX line .................................................................. 164
Solve general fax problems ............................................................................................................ 164
Faxes are sending slowly .............................................................................................. 164
Fax quality is poor ......................................................................................................... 164
Fax cuts o or prints on two pages .............................................................................. 165
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Connectivity issues ............................................................................................................................................ 165
Solve USB direct-connect problems ............................................................................................... 165
Solve network problems ................................................................................................................. 165
Poor physical connection .............................................................................................. 166
The computer is using the incorrect IP address for the product .................................. 166
The computer is unable to communicate with the product ......................................... 166
The product is using incorrect link and duplex settings for the network .................... 167
New software programs might be causing compatibility problems ........................... 167
The computer or workstation might be set up incorrectly .......................................... 167
The product is disabled, or other network settings are incorrect ............................... 167
Wireless network issues .................................................................................................................................... 167
Wireless connectivity checklist ....................................................................................................... 167
The product does not print, and the computer has a third-party rewall installed ...................... 168
The wireless connection does not work after moving the wireless router or product .................. 168
The wireless product loses communication when connected to a VPN ......................................... 168
The network does not appear in the wireless networks list .......................................................... 168
Product software issues (Windows) .................................................................................................................. 169
Product software issues (OS X) ......................................................................................................................... 170
The printer driver is not listed in the Print & Scan list .................................................................... 170
The product name does not appear in the product list in the Print & Scan list ............................. 170
The printer driver does not automatically set up the selected product in the Print & Scan list .... 170
A print job was not sent to the product that you wanted ............................................................... 170
When connected with a USB cable, the product does not appear in the Print & Scan list after
the driver is selected. ...................................................................................................................... 170
You are using a generic printer driver when using a USB connection ............................................ 171
10 Service and support ................................................................................................................................. 172
Customer support .............................................................................................................................................. 172
HP limited warranty statement ......................................................................................................................... 172
UK, Ireland, and Malta ..................................................................................................................... 174
Austria, Belgium, Germany, and Luxemburg .................................................................................. 174
Belgium, France, and Luxemburg ................................................................................................... 175
Italy .................................................................................................................................................. 176
Spain ................................................................................................................................................ 176
Denmark .......................................................................................................................................... 177
Norway ............................................................................................................................................ 177
Sweden ............................................................................................................................................ 177
Portugal ........................................................................................................................................... 177
Greece and Cyprus ........................................................................................................................... 178
Hungary ........................................................................................................................................... 178
Czech Republic ................................................................................................................................ 178
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Slovakia ........................................................................................................................................... 179
Poland ............................................................................................................................................. 179
Bulgaria ........................................................................................................................................... 179
Romania .......................................................................................................................................... 180
Belgium and the Netherlands ......................................................................................................... 180
Finland ............................................................................................................................................. 180
Slovenia ........................................................................................................................................... 181
Croatia ............................................................................................................................................. 181
Latvia ............................................................................................................................................... 181
Lithuania .......................................................................................................................................... 181
Estonia ............................................................................................................................................. 182
Russia .............................................................................................................................................. 182
Appendix A Technical information ................................................................................................................. 183
Product specications ....................................................................................................................................... 183
Print specications .......................................................................................................................... 183
Physical specications .................................................................................................................... 183
Warning icons .................................................................................................................................. 183
Power consumption and electrical specications .......................................................................... 184
Acoustic emission specications .................................................................................................... 184
Environmental specications ......................................................................................................... 184
Environmental product stewardship program .................................................................................................. 184
Protecting the environment ............................................................................................................ 185
Safety data sheets .......................................................................................................................... 185
Ozone production ............................................................................................................................ 185
Power consumption ........................................................................................................................ 185
European Union Commission Regulation 1275/2008 .................................................................... 186
Paper ............................................................................................................................................... 186
Plastics ............................................................................................................................................ 186
HP PageWide printing supplies ....................................................................................................... 186
Paper use ......................................................................................................................................... 186
Electronic hardware recycling ......................................................................................................... 186
Material restrictions ........................................................................................................................ 186
Material restrictions ...................................................................................................... 187
Battery disposal in Taiwan ............................................................................................ 187
California Perchlorate Material Notice ......................................................................... 187
European Union Battery Directive ................................................................................ 187
Battery notice for Brazil ................................................................................................ 187
Chemical substances ....................................................................................................................... 188
EPEAT ............................................................................................................................................... 188
Disposal of waste equipment by users ........................................................................................... 188
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Waste disposal for Brazil ................................................................................................................ 188
The Table of Hazardous Substances/Elements and their Content (China) .................................... 188
Restriction of hazardous substance (India) .................................................................................... 189
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) ............... 190
Restriction on hazardous substances statement (Turkey) ............................................................ 191
Restriction on hazardous substances statement (Ukraine) ........................................................... 191
China energy label for printer, fax, and copier ............................................................................... 191
Regulatory information ..................................................................................................................................... 192
Regulatory notices .......................................................................................................................... 192
Regulatory model identication number ..................................................................... 192
FCC statement ............................................................................................................... 192
VCCI (Class B) compliance statement for users in Japan ................................................................ 193
Power cord instructions .................................................................................................................. 193
Notice to users in Japan about the power cord .............................................................................. 193
Notice to users in Korea .................................................................................................................. 193
Noise emission statement for Germany ......................................................................................... 193
European Union Regulatory Notice ................................................................................................. 194
Products with wireless functionality ............................................................................ 194
Visual display workplaces statement for Germany ........................................................................ 194
Additional statements for wireless products ................................................................................. 194
Exposure to radio frequency radiation ......................................................................... 195
Notice to users in Brazil ................................................................................................ 195
Notice to users in Canada ............................................................................................. 195
Notice to users in Canada (5 GHz) ................................................................................. 196
Notice to users in Serbia (5 GHz) .................................................................................. 196
Notice to users in Taiwan (5 GHz) ................................................................................. 196
Notice to users in Taiwan .............................................................................................. 196
Notice to users in Mexico .............................................................................................. 196
Notice to users in Japan ................................................................................................ 197
Notice to users in Korea ................................................................................................ 197
Additional statements for telecom (fax) products ......................................................................... 197
Notice to users of the U.S. telephone network: FCC requirements .............................. 197
Industry Canada CS-03 requirements .......................................................................... 198
Notice to users of the Canadian telephone network .................................................... 199
Notice to users of the German telephone network ...................................................... 199
Notice to users in Japan ................................................................................................ 199
Australia wired fax statement ...................................................................................... 199
New Zealand telecom statements ................................................................................ 199
Index ........................................................................................................................................................... 201
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1 Get started
●
Product features
●
Product views
●
Power on and o
●
Use the control panel
Product features
●
HP PageWide Pro MFP 772-777 series
●
Environmental features
●
Accessibility features
HP PageWide Pro MFP 772-777 series
●
Tray capacity (75 gsm or 20–lb bond paper)
●
Print
●
Copy
●
Scan
●
Fax
●
Connectivity
●
Wireless
●
Finishing
●
Optional accessories
Tray capacity (75 gsm or 20–lb bond paper)
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Tray 1: 100 sheets
Tray 2 (single): 550 sheets
Tray 2 (tandem): 550 sheets
Tray 3 (tandem): 550 sheets
Output bin: 500 sheets
Stapler/stacker: 350 sheets
Document feeder: 100 sheets
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One-sided printing speeds in black and
color in Professional mode:
●
Up to 35 pages per minute (ppm)
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Up to 45 ppm
Two-sided printing speeds in black and
color in Professional mode:
●
Up to 24 ppm
●
Up to 31 ppm
One-sided printing speeds in black and
color in General Oice mode:
●
Up to 55 ppm
●
Up to 65 ppm
Walk-up:
●
Plug-and-print with Host USB Type
A port
●
Printing of MS Oice documents
Copy
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One-sided copying speeds in black and
color
●
Up to 35 pages per minute (ppm)
●
Up to 45 ppm
100-sheet document feeder supports
page sizes up to 420 mm (17 in) in length
and 297 mm (11 in) in width
Scan
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One-sided scanning speeds up to 50 ppm
in black and color
Two-sided scanning speeds up to 35 ppm
in black and color
Scan to walk-up USB device, computer,
email address, network folder, or
SharePoint site
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Glass supports page sizes up to 420 mm
(17 in) in length and up to 297 mm (11 in)
in width
HP software enables scanning a
document to a le that can be edited
Compatible with TWAIN, WIA, and WSScan programs
Fax
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Fax to email address or network folder
Fax from walk-up control panel or from
program on connected computer
Fax archive, fax log, junk-fax blocking,
non-volatile fax memory, fax redirect
feature
Connectivity
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802.3 LAN (10/100/1000) Ethernet port
Host USB Type A ports (front and back)
Device USB Type B port (back)
2 RJ-11 modem port/phone line
Wireless
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Embedded wireless capability
802.11n dual-band support
NFC-enabled (Near Field
Communications); walk-up printing from
smart phones and tablets
Bluetooth Smart
Wi-Fi Direct
ENWW Product features 3
Finishing
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Stapler/stacker
Optional accessories
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550-sheet tray
550-sheet tray and stand
3x550-sheet tray and stand
4000-sheet high-capacity input trays and
stand
128GB eMMC (embedded MultiMediaCard)
Hardware integration pocket (for
connecting accessory and third-party
devices)
Environmental features
Feature Environmental benet
Duplex printing Automatic two-sided printing is available on all models of this product. Two-
Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one
Copies multiple pages per sheet Save paper by copying two pages of an original document side-by-side on one
Recycling Reduce waste by using recycled paper.
Energy savings Sleep modes and timer options enable this product to quickly go into reduced
Accessibility features
The product includes several features that aid users with limited vision, hearing, dexterity or strength.
●
Online user guide that is compatible with text screen-readers.
●
Cartridges can be installed and removed using one hand.
sided printing saves the environment and saves you money.
sheet of paper. Access this feature through the printer driver.
sheet of paper.
Recycle cartridges by using the HP Planet Partners return process.
power states when not printing, thus saving energy.
Product views
●
Front left view
4 Chapter 1 Get started ENWW
●
Front right view
●
Back view
●
Cartridge and product numbers
Front left view
Label Description
1 Left door
2 Host USB Type A port
3 Scanner glass
4 Control panel (the following sizes depend on model):
●
203-mm (8-in) (shown)
●
109-mm (4.3-in)
5 Release button for 203-mm (8-in) control panel - press to raise the control panel
6 Lower trays (available as optional accessories only):
●
550-sheet tray
●
550-sheet tray and stand
●
3x550-sheet tray and stand (shown)
●
4000-sheet high-capacity input trays and stand
7 Depending on model, the product may have one of the following:
●
Tray 2 (single), right graphic: This is the default tray for the product
●
Trays 2 and 3 (tandem), left graphic: Tray 3 is the default tray for the product
8 Power button
9 Stapler/stacker (available on select models)
ENWW Product views 5
Label Description
10 Cartridge door
11 Left duplexer
Front right view
Label Description
1 Document feeder cover
2 Document feeder output bin
3 Document feeder paper guides
4 Document feeder loading area
5 Document feeder output bin stop
6 Lower right door (available in some models only)
7 Right door
8 Right duplexer
9 Output bin
6 Chapter 1 Get started ENWW
Back view
Label Description
1 Stapler door (available on select models)
2 Tray 1 extension
3 Tray 1 (multipurpose tray)
4 Fax connection ports
5 Ethernet connection port
6 Host USB Type A port and Device USB Type B port
7 Power cord connection
Cartridge and product numbers
Label Description
1 Cartridge slots
ENWW Product views 7
Label Description
2 Cartridge part numbers
3 Product serial number and product number
Power on and o
NOTICE: To prevent damage to the product, use only the power cord that is provided with the product.
●
Turn the product on and o
●
Manage power
Turn the product on and o
Turn the product on
1. Connect the power cord that is provided with the product to the connection port on the back of the
product.
2. Connect the power cord to a wall outlet.
NOTE: Make sure that your power source is adequate for the product voltage rating. The product uses
either 100-240 V ac or 200-240 V ac and 50/60 Hz.
3. Press and release the power button on the front of the product.
Turn the product o
The amount of time it takes to turn o depends on the functions the product is performing at the time.
NOTE: Do not turn o the product if a cartridge is missing. Damage to the product can result.
▲
Press and release the power button on the front of the product to turn o your HP PageWide Pro MFP
772-777 series printer.
8 Chapter 1 Get started ENWW
A warning message appears on the control panel if you attempt to turn the product o when one or
more cartridges are missing.
NOTICE: To prevent print-quality problems, turn o the product by using the power button on the
front only. Do not unplug the product, turn o the powerstrip, or use any other method.
Manage power
HP PageWide Pro MFP 772-777 series printers include power-management features that can help reduce
power consumption and save energy:
●
Sleep Mode puts the product in a reduced power-consumption state if it has been idle for a specic
length of time. You can set the length of time before the product enters Sleep Mode from the control
panel.
●
Schedule On/O enables you to turn the product on or o automatically on days and times that you set
from the control panel. For example, you can set the product to turn o at 6 p.m. on Monday through
Friday.
NOTE: You can also manage power from the HP Embedded Web Server. For more information, see Settings
tab.
Set the Sleep Mode time
1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
2. On the control panel dashboard, touch (Setup).
3. Touch Power Management, and then touch Sleep Mode.
4. Select one of the time-interval options.
The product switches into a reduced power-consumption state when it has been idle for the amount of time
that you select.
Schedule the product to turn on or o
1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
2. On the control panel dashboard, touch (Setup).
3. Touch Power Management, and then touch Schedule Wake/Sleep.
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4. Turn the Schedule On or Schedule O option on.
5. Select the Schedule On or Schedule O options, and then select the day and time that you want to
schedule.
The product switches on or o at the times and days that you select.
NOTE: The product cannot receive faxes when it is turned o.
Use the control panel
●
Control panel buttons
●
Control panel home screen
●
Control panel dashboard
●
Quick Sets
●
Help features
Control panel buttons
Buttons and indicator lights on the product control panel of HP PageWide Pro MFP 772-777 series printers
appear lit when their function is available and are darkened if their function is not available.
The following diagrams depict the 203-mm (8-in) control panel on the left and the 109-mm (4.3-in) control
panel on the right.
1 Back or Cancel button.
Touch to return to the previous screen, or to cancel the current process.
2 Wireless network indicator (available in some printers only).
Solid blue when the product is connected to a wireless network. Blinks when the product is searching for a
wireless connection. O if one of the following is true:
●
The product is connected to a wired network.
●
The wireless network is turned o.
●
The administrator disables the wireless feature.
10 Chapter 1 Get started ENWW
3 NFC (Near Field Communications) indicator (available in some printers only).
Touch with your NFC-enabled device for fast and easy mobile printing.
4 Home button.
Touch to view the control panel home screen.
5 Help button.
Touch to view the Help menu options.
Control panel home screen
The control panel home screen displays a dashboard, applications, and user-dened shortcut jobs.
1 Sign-in icon.
The product can be set up to require users to sign in before using some applications. Touch here to sign in with an access
code.
2 Dashboard.
Dashboard icons show current product status and provide access to screens for changing product settings (see Control
panel dashboard). To view the full dashboard, touch the strip at the top of the home screen, or press and drag the handle
at the center of the dashboard strip.
3 Time and date display.
This section also displays scheduled events, like scheduled o time (see Manage power).
4 Help button.
Touch to view the Help menu options.
5 Application or setup icons.
Press and drag to scroll horizontally through the available icons. Touch an icon to view an application or setup screen.
ENWW Use the control panel 11
Control panel dashboard
To open the dashboard, swipe the dashboard tab at the top of any screen downward, or touch the strip at the
top of the home screen.
1 Larger icons appear across the top of the dashboard. These icons indicate the status of the product and enable you to
change product settings.
Swipe to scroll horizontally through the available icons. Touch an icon to view a status screen or to change product
settings.
2 A yellow or red triangle appears on an icon to indicate that user attention is required.
Quick Sets
Quick Sets are shortcut jobs that are available from the home screen or within the Quick Sets feature on the
product control panel and do not impact the defaults set for the base application. To use a Quick Set on the
product control panel, enable the base application.
Create Quick Sets for the following base applications to improve job accuracy and the time to complete a job:
●
●
●
●
●
●
Select from various job options, such as starting a job immediately upon selection of a Quick Set or requiring
an image preview before starting a job.
Use the HP Embedded Web Server (EWS) to create Quick Sets. From the printer control panel, touch
(Ethernet) to obtain the printer IP address. Type the IP address in a supported web browser. Click the Settings
tab, followed by Control Panel Customization, and then select Quick Sets. Follow the onscreen instructions.
In the example above, a yellow warning indicates that the contents of one or more cartridges are low.
Scan to email
Fax (if available)
Scan to network folder
Scan to USB
Scan to SharePoint
Copy
12 Chapter 1 Get started ENWW
Help features
HP PageWide Pro MFP 772-777 series printers have built-in help that is accessible from the control panel.
Help features include tips, important product information that you can view or print, and animations that
show how to perform tasks or solve problems.
To view these help features, touch (Help) in the dashboard or (Help) on the printer control panel.
●
Printer information
●
Help animations
Printer information
The Printer Information page displays the following information about your HP PageWide Pro MFP 772-777
series printer:
●
Model name and number
●
Product serial number
●
Product Service ID
●
Current rmware version number
●
Usage, status, and settings information (if you print the full product information and printer status
report pages)
View or print a Printer Information page
1. Touch (Help) in the dashboard or (Help) on the printer control panel.
2. Touch Printer Information.
3. If you want to print the information, touch Print.
Help animations
The built-in help contains animations that show how to perform tasks or solve problems. To select and view
an available help animation:
1. Touch (Help) in the dashboard or (Help) on the printer control panel.
2. Touch How To Videos.
3. Select an animation to play.
ENWW Use the control panel 13
2 Connect the product
●
Connect the product to a computer or a network
●
Use Wi-Fi Direct
●
Install HP printer software for a wireless product already on the network
●
Open the printer software (Windows)
●
Manage network settings
Connect the product to a computer or a network
●
To connect the product using a USB cable
●
To connect the product to a network
To connect the product using a USB cable
You can use a USB cable to connect the product to a computer.
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that
is no longer than 2 m (6.5 ft).
NOTICE: Do not connect the USB cable until the installation software prompts you to connect it.
1. Quit all open programs on the computer.
2. Install the printer software from HP Customer Support , and follow the onscreen instructions.
3. When prompted, select USB-Connect the printer to the computer using a USB cable, and then click the
Next button.
NOTE: A dialog box displays a warning that HP ePrint and print Apps are unavailable with a USB
installation. Click Yes to proceed with the USB installation, or click No to cancel it.
4. When the software prompts you, connect the Type B end of the USB cable to the USB Type B connection
port (1) at the rear of the product.
5. When the installation is complete, print a page from any program to make sure that the printing
software is correctly installed.
14 Chapter 2 Connect the product ENWW
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