HP PageWide Pro MFP 772-777 series
User Guide
Copyright and License
Trademark Credits
© 2017 Copyright HP Development Company,
L.P.
All rights reserved. Reproduction, adaptation,
or translation of this material is prohibited
without prior written permission of HP, except
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services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
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omissions contained herein.
Edition 1, 5/2017
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Table of contents
1 Get started .................................................................................................................................................... 1
Product features .................................................................................................................................................... 1
HP PageWide Pro MFP 772-777 series ............................................................................................... 1
Tray capacity (75 gsm or 20–lb bond paper) .................................................................... 1
Print ................................................................................................................................... 2
Copy ................................................................................................................................... 2
Scan ................................................................................................................................... 2
Fax ..................................................................................................................................... 3
Connectivity ...................................................................................................................... 3
Wireless ............................................................................................................................. 3
Finishing ............................................................................................................................ 4
Optional accessories ......................................................................................................... 4
Environmental features ...................................................................................................................... 4
Accessibility features ........................................................................................................................... 4
Product views ......................................................................................................................................................... 4
Front left view ..................................................................................................................................... 5
Front right view ................................................................................................................................... 6
Back view ............................................................................................................................................. 7
Cartridge and product numbers .......................................................................................................... 7
Power on and o .................................................................................................................................................... 8
Turn the product on and o ................................................................................................................ 8
Manage power ..................................................................................................................................... 9
Use the control panel ........................................................................................................................................... 10
Control panel buttons ....................................................................................................................... 10
Control panel home screen ............................................................................................................... 11
Control panel dashboard ................................................................................................................... 12
Quick Sets .......................................................................................................................................... 12
Help features ..................................................................................................................................... 13
Printer information ......................................................................................................... 13
Help animations .............................................................................................................. 13
2 Connect the product ..................................................................................................................................... 14
Connect the product to a computer or a network ............................................................................................... 14
To connect the product using a USB cable ........................................................................................ 14
To connect the product to a network ................................................................................................ 15
Supported network protocols ......................................................................................... 15
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Connect the product using a wired network .................................................................. 15
Connect the product using a wireless network (wireless models only) ......................... 16
To enable wireless capability on the product .............................................. 16
To connect the product to a wireless network using the Wireless Setup
Wizard ........................................................................................................... 16
To connect the product to a wireless network using WPS ........................... 17
To connect the product to a wireless network manually ............................. 17
Use Wi-Fi Direct .................................................................................................................................................... 18
To turn on Wi-Fi Direct ....................................................................................................................... 18
To print from a wireless-capable mobile device ............................................................................... 19
To print from a wireless-capable computer (Windows) .................................................................... 19
To print from a wireless-capable computer (OS X) ........................................................................... 19
Install HP printer software for a wireless product already on the network ....................................................... 20
Open the printer software (Windows) ................................................................................................................. 20
Manage network settings .................................................................................................................................... 20
View or change network settings ..................................................................................................... 21
Set or change the product password ................................................................................................ 21
Manually congure TCP/IP parameters from the control panel ....................................................... 21
Link speed and duplex settings ........................................................................................................ 22
3 Printer management and services ................................................................................................................. 23
HP Embedded Web Server ................................................................................................................................... 23
About the EWS ................................................................................................................................... 23
About cookies .................................................................................................................................... 23
Open the EWS .................................................................................................................................... 24
Features ............................................................................................................................................. 24
Home tab ......................................................................................................................... 24
Scan tab ........................................................................................................................... 25
Copy/Print tab ................................................................................................................. 26
Fax tab ............................................................................................................................. 26
HP JetAdvantage tab ...................................................................................................... 27
Network tab .................................................................................................................... 27
Tools tab .......................................................................................................................... 27
Settings tab ..................................................................................................................... 28
Product security features .................................................................................................................................... 28
Security statements .......................................................................................................................... 28
Firewall .............................................................................................................................................. 29
Security settings ............................................................................................................................... 29
Firmware updates ............................................................................................................................. 29
HP Printer Assistant in the printer software (Windows) ..................................................................................... 29
Open the HP Printer Assistant ........................................................................................................... 29
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Features ............................................................................................................................................. 29
Print, Scan & Fax tab ....................................................................................................... 30
Shop tab .......................................................................................................................... 30
Help tab ........................................................................................................................... 30
Tools tab .......................................................................................................................... 30
Estimated Levels tab ...................................................................................................... 31
HP Utility (OS X) ................................................................................................................................................... 31
AirPrint™ (OS X) ................................................................................................................................................... 31
4 Paper and print media .................................................................................................................................. 32
Understand paper use ......................................................................................................................................... 32
Supported media sizes ........................................................................................................................................ 33
Supported paper and print media sizes ............................................................................................ 33
Supported envelope sizes (Tray 1 only) ............................................................................................ 35
Supported card sizes ......................................................................................................................... 35
Supported label sizes ........................................................................................................................ 35
Supported photo media sizes ........................................................................................................... 36
Supported paper types, tray capacities, and orientations ................................................................................. 36
Orientation ........................................................................................................................................ 36
Paper types and tray capacities ........................................................................................................ 36
Congure trays .................................................................................................................................................... 37
Guidelines .......................................................................................................................................... 37
Examples ........................................................................................................................................... 38
Load media .......................................................................................................................................................... 39
Load Tray 1 ........................................................................................................................................ 39
Load Tray 2 (single) or Trays 2/3 (tandem) ....................................................................................... 40
Load lower 550-sheet trays .............................................................................................................. 42
Load HCI trays .................................................................................................................................... 43
Load envelopes ................................................................................................................................. 44
Load letterhead or preprinted forms ................................................................................................ 46
Load the document feeder ................................................................................................................ 47
Load the scanner ............................................................................................................................... 48
Reload the stapler ............................................................................................................................. 49
Tips for selecting and using paper ...................................................................................................................... 51
5 Cartridges ................................................................................................................................................... 53
HP PageWide cartridges ...................................................................................................................................... 53
HP policy on non-HP cartridges ........................................................................................................ 53
Counterfeit HP cartridges .................................................................................................................. 53
Manage cartridges ............................................................................................................................................... 53
Store cartridges ................................................................................................................................. 54
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Print with General Oice mode ......................................................................................................... 54
Print when a cartridge is at estimated end of life ............................................................................ 54
Check the estimated cartridge levels ................................................................................................ 54
Order cartridges ................................................................................................................................ 55
Recycle cartridges ............................................................................................................................. 56
Replace cartridges ............................................................................................................................................... 56
Tips for working with cartridges ......................................................................................................................... 58
6 Print ........................................................................................................................................................... 60
Print from a computer ......................................................................................................................................... 60
To print from a computer (Windows) ................................................................................................ 60
To print from a computer (OS X) ........................................................................................................ 62
To set up printing shortcuts (Windows) ............................................................................................ 63
To set up printing presets (OS X) ....................................................................................................... 63
To adjust or manage colors ............................................................................................................... 63
Choose a preset color theme for a print job ................................................................... 64
Adjust the color options for a print job manually ........................................................... 64
Match colors to your computer screen ........................................................................... 65
Control access to color printing ...................................................................................... 65
Print from the control panel ................................................................................................................................ 65
Print using job storage ...................................................................................................................... 66
To disable or re-enable job storage ................................................................................ 66
Disable or enable job storage (Windows) ..................................................... 66
Disable or enable job storage (OS X) ............................................................ 66
To apply job storage to one or all print jobs ................................................................... 66
Apply job storage to one print job (Windows) .............................................. 67
Apply job storage to all print jobs (Windows) .............................................. 67
Apply job storage to one print job (OS X) ..................................................... 68
Apply job storage to all print jobs (OS X) ...................................................... 69
To print a job stored on the printer ................................................................................. 69
To delete a job stored on the printer .............................................................................. 70
Print from a USB device ..................................................................................................................... 70
Print with NFC ...................................................................................................................................................... 70
Print with AirPrint (OS X) ...................................................................................................................................... 70
Tips for print success ........................................................................................................................................... 71
Cartridge tips ..................................................................................................................................... 71
Paper loading tips ............................................................................................................................. 71
Printer settings tips (Windows) ......................................................................................................... 71
Printer settings tips (OS X) ................................................................................................................ 72
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7 Copy and scan .............................................................................................................................................. 73
Copy ..................................................................................................................................................................... 73
Copy settings ..................................................................................................................................... 73
Adjust lightness or darkness for copies ......................................................................... 73
Select a paper tray for copies ......................................................................................... 73
Reduce or enlarge a copy ................................................................................................ 74
Load and copy identication cards ................................................................................................... 74
Copy photos ....................................................................................................................................... 75
Load and copy mixed-size originals .................................................................................................. 75
Copy on both sides automatically ..................................................................................................... 76
Cancel a copy job ............................................................................................................................... 76
Scan ...................................................................................................................................................................... 76
Scan to a USB drive ............................................................................................................................ 76
Scan to a computer ............................................................................................................................ 77
To set up scan to computer ............................................................................................. 77
Set up scanning to a computer (Windows) ................................................... 77
Set up scanning to a computer (OS X) .......................................................... 77
To scan to a computer from the control panel ............................................................... 77
Scan to email ..................................................................................................................................... 78
To set up scan to email ................................................................................................... 78
To scan a document or photo to email ........................................................................... 78
To change account settings ............................................................................................ 78
Change account settings in the EWS ............................................................ 79
Change account settings (OS X) ................................................................... 79
Scan to a network folder ................................................................................................................... 79
To set up scan to a network folder ................................................................................. 79
To scan to a network folder ............................................................................................ 79
Scan to SharePoint ............................................................................................................................ 80
To set up scan to SharePoint .......................................................................................... 80
To scan to SharePoint ..................................................................................................... 80
Scan using HP scanning software ..................................................................................................... 80
To scan using HP scanning software (Windows) ............................................................ 81
To scan using HP scanning software (OS X) .................................................................... 81
Scan using other software ................................................................................................................ 81
To scan from a TWAIN-compliant program .................................................................... 81
To scan from a WIA-compliant program ......................................................................... 82
Scan using Webscan .......................................................................................................................... 82
Scan documents as editable text ...................................................................................................... 83
Guidelines for scanning documents as editable text ..................................................... 83
To scan a document to editable text (Windows) ............................................................ 84
To scan documents as editable text (OS X) .................................................................... 84
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Tips for copy and scan success ............................................................................................................................ 85
8 Fax ............................................................................................................................................................. 86
Set up fax ............................................................................................................................................................. 86
Connect fax to a telephone line ........................................................................................................ 86
Congure fax settings ....................................................................................................................... 86
To congure fax settings from the control panel ........................................................... 86
To congure fax settings using the HP Digital Fax Setup Wizard .................................. 87
Congure fax settings (Windows) ................................................................ 87
Congure fax settings (OS X) ....................................................................... 87
Set up HP Digital Fax ......................................................................................................................... 88
HP Digital Fax requirements ........................................................................................... 88
To set up HP Digital Fax .................................................................................................. 88
Set up HP Digital Fax (Windows) .................................................................. 88
Set up HP Digital Fax (OS X) .......................................................................... 88
Set up HP Digital Fax in the EWS .................................................................. 88
To modify HP Digital Fax settings ................................................................................... 88
Modify HP Digital Fax settings (Windows) ................................................... 89
Modify HP Digital Fax settings (OS X) ........................................................... 89
Modify HP Digital Fax settings in the EWS ................................................... 89
To turn o HP Digital Fax ................................................................................................ 89
Fax programs, systems, and software .............................................................................................. 89
Supported fax programs ................................................................................................. 89
Supported phone services - analog ................................................................................ 89
Alternate phone services - digital ................................................................................... 90
DSL ................................................................................................................ 90
PBX ................................................................................................................ 90
ISDN .............................................................................................................. 90
VoIP ............................................................................................................... 90
Set fax settings .................................................................................................................................................... 91
Send-fax settings .............................................................................................................................. 91
Set pauses or ash hooks ............................................................................................... 91
Set a dialing prex .......................................................................................................... 91
Set tone-dialing or pulse-dialing .................................................................................... 92
Set autoredial and the time between redials ................................................................. 92
To set the redial-on-busy option .................................................................. 92
To set the redial-on-no-answer option ........................................................ 92
To set the redial-on-connection-problem option ........................................ 93
Set the light/dark setting ................................................................................................ 93
Set the default resolution ............................................................................................... 93
Use cover-page templates .............................................................................................. 94
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Receive-fax settings .......................................................................................................................... 94
Set fax forwarding .......................................................................................................... 94
Block or unblock fax numbers ........................................................................................ 94
Set the number of rings-to-answer ................................................................................ 95
Set distinctive ring .......................................................................................................... 95
Use autoreduction for incoming faxes ........................................................................... 96
Set the fax sounds volume ............................................................................................. 96
Set stamp-received faxes ............................................................................................... 96
Send a fax ............................................................................................................................................................ 97
Send a fax from the control panel .................................................................................................... 97
Use phone-book entries .................................................................................................................... 97
Send a standard fax from the computer ........................................................................................... 98
To send a standard fax from the computer (Windows) .................................................. 98
To send a standard fax from the computer (OS X) ......................................................... 99
Send a fax from the software ........................................................................................................... 99
Send a fax using monitor dialing ...................................................................................................... 99
Send a fax using printer memory ................................................................................................... 100
Receive a fax ...................................................................................................................................................... 101
Receive a fax manually ................................................................................................................... 101
Fax memory ..................................................................................................................................... 101
Reprint a fax .................................................................................................................. 101
Delete faxes from memory ........................................................................................... 101
Use the phone book ........................................................................................................................................... 102
Create and edit individual phone-book entries .............................................................................. 102
Create and edit group phone-book entries .................................................................................... 102
Delete phone-book entries ............................................................................................................. 102
Use reports ........................................................................................................................................................ 103
Print fax conrmation reports ........................................................................................................ 103
Print fax error reports ..................................................................................................................... 104
Print and view the fax log ............................................................................................................... 104
Clear the fax log .............................................................................................................................. 105
Print the details of the last fax transaction .................................................................................... 105
Print a Caller ID Report .................................................................................................................... 105
View the Call History ....................................................................................................................... 105
9 Solve problems .......................................................................................................................................... 106
Problem-solving checklist ................................................................................................................................. 106
Check that the product power is on ................................................................................................ 107
Check the control panel for error messages .................................................................................. 107
Test print functionality .................................................................................................................... 107
Test copy functionality .................................................................................................................... 107
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Test the fax-sending functionality ................................................................................................. 107
Test the fax-receiving functionality ................................................................................................ 107
Try sending a print job from a computer ........................................................................................ 108
Test the plug-and-print USB functionality ..................................................................................... 108
Factors that aect product performance ....................................................................................... 108
Information pages ............................................................................................................................................. 108
Factory-set defaults .......................................................................................................................................... 109
Cleaning routines ............................................................................................................................................... 110
Clean the printhead ......................................................................................................................... 110
Clean the scanner glass strip and platen ........................................................................................ 110
Clean the document feeder pick rollers and separation pad ......................................................... 111
Clean the touch screen .................................................................................................................... 111
Jams and paper-feed issues .............................................................................................................................. 112
The product does not pick up paper ............................................................................................... 112
The product picks up multiple sheets of paper .............................................................................. 112
Prevent paper jams ......................................................................................................................... 112
Clear jams ........................................................................................................................................ 113
Guidelines for clearing jams ......................................................................................... 114
Jam locations ................................................................................................................ 114
Clear jams from the document feeder ......................................................................... 115
Clear jams in Tray 1 (multipurpose tray) ...................................................................... 116
Clear jams in Tray 2 (tandem) ....................................................................................... 116
Clear jams in Tray 3 (tandem) ....................................................................................... 118
Clear jams in Tray 2 (single) .......................................................................................... 119
Clear jams in lower 550-sheet trays ............................................................................ 121
Clear jams in the 550-sheet tray or in the rst tray in stand .................... 121
Clear jams in the second tray in the 3x550-sheet tray and stand ............ 123
Clear jams in the third tray in the 3x550-sheet tray and stand ................ 124
Clear jams in HCI trays .................................................................................................. 126
Clear jams in left HCI tray ........................................................................... 127
Clear jams in right HCI tray ......................................................................... 129
Clear jams in the left door ............................................................................................ 131
Clear jams in the left duplexer ...................................................................................... 132
Clear jams in the right door .......................................................................................... 134
Clear jams in the right duplexer ................................................................................... 135
Clear jams in the output bin .......................................................................................... 136
Clear jams in the stapler/stacker .................................................................................. 137
Clear jams in the stapler ............................................................................................... 138
Cartridge issues ................................................................................................................................................. 140
Relled or remanufactured cartridges ........................................................................................... 141
Interpret control panel messages for cartridges ........................................................................... 141
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Cartridge Depleted ........................................................................................................ 141
Cartridge Low ................................................................................................................ 141
Cartridge Problem ......................................................................................................... 142
Cartridge Very Low ....................................................................................................... 142
Counterfeit or used [color] cartridge installed ............................................................. 142
Do not use SETUP cartridges ........................................................................................ 142
Genuine HP cartridge installed ..................................................................................... 142
Incompatible [color] ...................................................................................................... 143
Install [color] cartridge ................................................................................................. 143
Non-HP cartridges installed ......................................................................................... 143
Printer Failure ............................................................................................................... 143
Problem with Print System ........................................................................................... 143
Problem with Printer Preparation ................................................................................ 144
Problem with SETUP cartridges .................................................................................... 144
Use SETUP cartridges ................................................................................................... 144
Used [color] installed .................................................................................................... 144
Printing issues ................................................................................................................................................... 144
The product does not print ............................................................................................................. 145
Printing troubleshooting checklist ............................................................................... 145
Reinstall or replace the left duplexer ........................................................................... 146
Remove the printhead wiper restraints ....................................................................... 148
The product prints slowly ............................................................................................................... 149
Plug-and-print USB issues .............................................................................................................. 149
The Memory Device Options menu does not open when you insert the USB
accessory ...................................................................................................................... 149
The le does not print from the USB storage device ................................................... 150
The le that you want to print is not listed in the Memory Device Options menu ...... 150
Improve print quality ...................................................................................................................... 150
Check for genuine HP cartridges .................................................................................. 150
Use paper that meets HP specications ...................................................................... 150
Use the correct paper type setting in the printer driver .............................................. 151
Change the paper type and size setting (Windows) .................................. 151
Change the paper type and size setting (OS X) .......................................... 151
Use the printer driver that best meets your printing needs ........................................ 151
Print a print-quality report ........................................................................................... 152
Align the printhead ....................................................................................................... 152
Copy issues ........................................................................................................................................................ 153
Scan issues ........................................................................................................................................................ 153
Fax issues ........................................................................................................................................................... 153
Fax troubleshooting checklist ......................................................................................................... 154
Change error correction and fax speed ........................................................................................... 155
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Set the fax-error-correction mode ............................................................................... 155
Change the fax speed ................................................................................................... 155
Fax logs and reports ........................................................................................................................ 155
Print individual fax reports ........................................................................................... 155
Set the fax error report ................................................................................................. 156
Fax error messages ......................................................................................................................... 156
Communication error. ................................................................................................... 157
Document feeder door is open. Canceled fax. ............................................................. 157
Fax is busy. Canceled send. .......................................................................................... 157
Fax is busy. Redial pending. .......................................................................................... 157
Fax storage is full. Canceling the fax send. .................................................................. 158
Fax receive error. .......................................................................................................... 158
Fax Send error. .............................................................................................................. 158
Fax storage is full. Canceling the fax receive. .............................................................. 159
No dial tone. .................................................................................................................. 159
No fax answer. Canceled send. ..................................................................................... 160
No fax answer. Redial pending. .................................................................................... 160
No fax detected. ............................................................................................................ 160
Solve problems sending faxes ........................................................................................................ 161
An error message displays on the control panel .......................................................... 161
Document feeder paper jam ...................................................................... 161
Scanner error .............................................................................................. 161
The control panel displays a Ready message with no attempt to send the fax. ......... 161
The control panel displays the message "Receiving Page 1" and does not progress
beyond that message ................................................................................................... 161
Faxes can be received, but not sent ............................................................................. 161
Unable to use fax functions from the control panel .................................................... 162
Unable to use phone-book entries ............................................................................... 162
Unable to use group phone-book entries .................................................................... 162
Receive a recorded error message from the phone company when trying to send
a fax ............................................................................................................................... 162
Unable to send a fax when a phone is connected to the product ................................ 163
Solve problems receiving faxes ...................................................................................................... 163
An error message displays on the control panel .......................................................... 163
The fax does not respond ............................................................................................. 163
Sender receives a busy signal ....................................................................................... 164
Cannot send or receive a fax on a PBX line .................................................................. 164
Solve general fax problems ............................................................................................................ 164
Faxes are sending slowly .............................................................................................. 164
Fax quality is poor ......................................................................................................... 164
Fax cuts o or prints on two pages .............................................................................. 165
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Connectivity issues ............................................................................................................................................ 165
Solve USB direct-connect problems ............................................................................................... 165
Solve network problems ................................................................................................................. 165
Poor physical connection .............................................................................................. 166
The computer is using the incorrect IP address for the product .................................. 166
The computer is unable to communicate with the product ......................................... 166
The product is using incorrect link and duplex settings for the network .................... 167
New software programs might be causing compatibility problems ........................... 167
The computer or workstation might be set up incorrectly .......................................... 167
The product is disabled, or other network settings are incorrect ............................... 167
Wireless network issues .................................................................................................................................... 167
Wireless connectivity checklist ....................................................................................................... 167
The product does not print, and the computer has a third-party rewall installed ...................... 168
The wireless connection does not work after moving the wireless router or product .................. 168
The wireless product loses communication when connected to a VPN ......................................... 168
The network does not appear in the wireless networks list .......................................................... 168
Product software issues (Windows) .................................................................................................................. 169
Product software issues (OS X) ......................................................................................................................... 170
The printer driver is not listed in the Print & Scan list .................................................................... 170
The product name does not appear in the product list in the Print & Scan list ............................. 170
The printer driver does not automatically set up the selected product in the Print & Scan list .... 170
A print job was not sent to the product that you wanted ............................................................... 170
When connected with a USB cable, the product does not appear in the Print & Scan list after
the driver is selected. ...................................................................................................................... 170
You are using a generic printer driver when using a USB connection ............................................ 171
10 Service and support ................................................................................................................................. 172
Customer support .............................................................................................................................................. 172
HP limited warranty statement ......................................................................................................................... 172
UK, Ireland, and Malta ..................................................................................................................... 174
Austria, Belgium, Germany, and Luxemburg .................................................................................. 174
Belgium, France, and Luxemburg ................................................................................................... 175
Italy .................................................................................................................................................. 176
Spain ................................................................................................................................................ 176
Denmark .......................................................................................................................................... 177
Norway ............................................................................................................................................ 177
Sweden ............................................................................................................................................ 177
Portugal ........................................................................................................................................... 177
Greece and Cyprus ........................................................................................................................... 178
Hungary ........................................................................................................................................... 178
Czech Republic ................................................................................................................................ 178
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Slovakia ........................................................................................................................................... 179
Poland ............................................................................................................................................. 179
Bulgaria ........................................................................................................................................... 179
Romania .......................................................................................................................................... 180
Belgium and the Netherlands ......................................................................................................... 180
Finland ............................................................................................................................................. 180
Slovenia ........................................................................................................................................... 181
Croatia ............................................................................................................................................. 181
Latvia ............................................................................................................................................... 181
Lithuania .......................................................................................................................................... 181
Estonia ............................................................................................................................................. 182
Russia .............................................................................................................................................. 182
Appendix A Technical information ................................................................................................................. 183
Product specications ....................................................................................................................................... 183
Print specications .......................................................................................................................... 183
Physical specications .................................................................................................................... 183
Warning icons .................................................................................................................................. 183
Power consumption and electrical specications .......................................................................... 184
Acoustic emission specications .................................................................................................... 184
Environmental specications ......................................................................................................... 184
Environmental product stewardship program .................................................................................................. 184
Protecting the environment ............................................................................................................ 185
Safety data sheets .......................................................................................................................... 185
Ozone production ............................................................................................................................ 185
Power consumption ........................................................................................................................ 185
European Union Commission Regulation 1275/2008 .................................................................... 186
Paper ............................................................................................................................................... 186
Plastics ............................................................................................................................................ 186
HP PageWide printing supplies ....................................................................................................... 186
Paper use ......................................................................................................................................... 186
Electronic hardware recycling ......................................................................................................... 186
Material restrictions ........................................................................................................................ 186
Material restrictions ...................................................................................................... 187
Battery disposal in Taiwan ............................................................................................ 187
California Perchlorate Material Notice ......................................................................... 187
European Union Battery Directive ................................................................................ 187
Battery notice for Brazil ................................................................................................ 187
Chemical substances ....................................................................................................................... 188
EPEAT ............................................................................................................................................... 188
Disposal of waste equipment by users ........................................................................................... 188
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Waste disposal for Brazil ................................................................................................................ 188
The Table of Hazardous Substances/Elements and their Content (China) .................................... 188
Restriction of hazardous substance (India) .................................................................................... 189
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) ............... 190
Restriction on hazardous substances statement (Turkey) ............................................................ 191
Restriction on hazardous substances statement (Ukraine) ........................................................... 191
China energy label for printer, fax, and copier ............................................................................... 191
Regulatory information ..................................................................................................................................... 192
Regulatory notices .......................................................................................................................... 192
Regulatory model identication number ..................................................................... 192
FCC statement ............................................................................................................... 192
VCCI (Class B) compliance statement for users in Japan ................................................................ 193
Power cord instructions .................................................................................................................. 193
Notice to users in Japan about the power cord .............................................................................. 193
Notice to users in Korea .................................................................................................................. 193
Noise emission statement for Germany ......................................................................................... 193
European Union Regulatory Notice ................................................................................................. 194
Products with wireless functionality ............................................................................ 194
Visual display workplaces statement for Germany ........................................................................ 194
Additional statements for wireless products ................................................................................. 194
Exposure to radio frequency radiation ......................................................................... 195
Notice to users in Brazil ................................................................................................ 195
Notice to users in Canada ............................................................................................. 195
Notice to users in Canada (5 GHz) ................................................................................. 196
Notice to users in Serbia (5 GHz) .................................................................................. 196
Notice to users in Taiwan (5 GHz) ................................................................................. 196
Notice to users in Taiwan .............................................................................................. 196
Notice to users in Mexico .............................................................................................. 196
Notice to users in Japan ................................................................................................ 197
Notice to users in Korea ................................................................................................ 197
Additional statements for telecom (fax) products ......................................................................... 197
Notice to users of the U.S. telephone network: FCC requirements .............................. 197
Industry Canada CS-03 requirements .......................................................................... 198
Notice to users of the Canadian telephone network .................................................... 199
Notice to users of the German telephone network ...................................................... 199
Notice to users in Japan ................................................................................................ 199
Australia wired fax statement ...................................................................................... 199
New Zealand telecom statements ................................................................................ 199
Index ........................................................................................................................................................... 201
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1 Get started
●
Product features
●
Product views
●
Power on and o
●
Use the control panel
Product features
●
HP PageWide Pro MFP 772-777 series
●
Environmental features
●
Accessibility features
HP PageWide Pro MFP 772-777 series
●
Tray capacity (75 gsm or 20–lb bond paper)
●
Print
●
Copy
●
Scan
●
Fax
●
Connectivity
●
Wireless
●
Finishing
●
Optional accessories
Tray capacity (75 gsm or 20–lb bond paper)
772dn 772dw 772zs 777zs 777z
Tray 1: 100 sheets
Tray 2 (single): 550 sheets
Tray 2 (tandem): 550 sheets
Tray 3 (tandem): 550 sheets
Output bin: 500 sheets
Stapler/stacker: 350 sheets
Document feeder: 100 sheets
ENWW Product features 1
772dn 772dw 772zs 777zs 777z
One-sided printing speeds in black and
color in Professional mode:
●
Up to 35 pages per minute (ppm)
●
Up to 45 ppm
Two-sided printing speeds in black and
color in Professional mode:
●
Up to 24 ppm
●
Up to 31 ppm
One-sided printing speeds in black and
color in General Oice mode:
●
Up to 55 ppm
●
Up to 65 ppm
Walk-up:
●
Plug-and-print with Host USB Type
A port
●
Printing of MS Oice documents
Copy
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One-sided copying speeds in black and
color
●
Up to 35 pages per minute (ppm)
●
Up to 45 ppm
100-sheet document feeder supports
page sizes up to 420 mm (17 in) in length
and 297 mm (11 in) in width
Scan
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One-sided scanning speeds up to 50 ppm
in black and color
Two-sided scanning speeds up to 35 ppm
in black and color
Scan to walk-up USB device, computer,
email address, network folder, or
SharePoint site
2 Chapter 1 Get started ENWW
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Glass supports page sizes up to 420 mm
(17 in) in length and up to 297 mm (11 in)
in width
HP software enables scanning a
document to a le that can be edited
Compatible with TWAIN, WIA, and WSScan programs
Fax
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Fax to email address or network folder
Fax from walk-up control panel or from
program on connected computer
Fax archive, fax log, junk-fax blocking,
non-volatile fax memory, fax redirect
feature
Connectivity
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802.3 LAN (10/100/1000) Ethernet port
Host USB Type A ports (front and back)
Device USB Type B port (back)
2 RJ-11 modem port/phone line
Wireless
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Embedded wireless capability
802.11n dual-band support
NFC-enabled (Near Field
Communications); walk-up printing from
smart phones and tablets
Bluetooth Smart
Wi-Fi Direct
ENWW Product features 3
Finishing
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Stapler/stacker
Optional accessories
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550-sheet tray
550-sheet tray and stand
3x550-sheet tray and stand
4000-sheet high-capacity input trays and
stand
128GB eMMC (embedded MultiMediaCard)
Hardware integration pocket (for
connecting accessory and third-party
devices)
Environmental features
Feature Environmental benet
Duplex printing Automatic two-sided printing is available on all models of this product. Two-
Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one
Copies multiple pages per sheet Save paper by copying two pages of an original document side-by-side on one
Recycling Reduce waste by using recycled paper.
Energy savings Sleep modes and timer options enable this product to quickly go into reduced
Accessibility features
The product includes several features that aid users with limited vision, hearing, dexterity or strength.
●
Online user guide that is compatible with text screen-readers.
●
Cartridges can be installed and removed using one hand.
sided printing saves the environment and saves you money.
sheet of paper. Access this feature through the printer driver.
sheet of paper.
Recycle cartridges by using the HP Planet Partners return process.
power states when not printing, thus saving energy.
Product views
●
Front left view
4 Chapter 1 Get started ENWW
●
Front right view
●
Back view
●
Cartridge and product numbers
Front left view
Label Description
1 Left door
2 Host USB Type A port
3 Scanner glass
4 Control panel (the following sizes depend on model):
●
203-mm (8-in) (shown)
●
109-mm (4.3-in)
5 Release button for 203-mm (8-in) control panel - press to raise the control panel
6 Lower trays (available as optional accessories only):
●
550-sheet tray
●
550-sheet tray and stand
●
3x550-sheet tray and stand (shown)
●
4000-sheet high-capacity input trays and stand
7 Depending on model, the product may have one of the following:
●
Tray 2 (single), right graphic: This is the default tray for the product
●
Trays 2 and 3 (tandem), left graphic: Tray 3 is the default tray for the product
8 Power button
9 Stapler/stacker (available on select models)
ENWW Product views 5
Label Description
10 Cartridge door
11 Left duplexer
Front right view
Label Description
1 Document feeder cover
2 Document feeder output bin
3 Document feeder paper guides
4 Document feeder loading area
5 Document feeder output bin stop
6 Lower right door (available in some models only)
7 Right door
8 Right duplexer
9 Output bin
6 Chapter 1 Get started ENWW
Back view
Label Description
1 Stapler door (available on select models)
2 Tray 1 extension
3 Tray 1 (multipurpose tray)
4 Fax connection ports
5 Ethernet connection port
6 Host USB Type A port and Device USB Type B port
7 Power cord connection
Cartridge and product numbers
Label Description
1 Cartridge slots
ENWW Product views 7
Label Description
2 Cartridge part numbers
3 Product serial number and product number
Power on and o
NOTICE: To prevent damage to the product, use only the power cord that is provided with the product.
●
Turn the product on and o
●
Manage power
Turn the product on and o
Turn the product on
1. Connect the power cord that is provided with the product to the connection port on the back of the
product.
2. Connect the power cord to a wall outlet.
NOTE: Make sure that your power source is adequate for the product voltage rating. The product uses
either 100-240 V ac or 200-240 V ac and 50/60 Hz.
3. Press and release the power button on the front of the product.
Turn the product o
The amount of time it takes to turn o depends on the functions the product is performing at the time.
NOTE: Do not turn o the product if a cartridge is missing. Damage to the product can result.
▲
Press and release the power button on the front of the product to turn o your HP PageWide Pro MFP
772-777 series printer.
8 Chapter 1 Get started ENWW
A warning message appears on the control panel if you attempt to turn the product o when one or
more cartridges are missing.
NOTICE: To prevent print-quality problems, turn o the product by using the power button on the
front only. Do not unplug the product, turn o the powerstrip, or use any other method.
Manage power
HP PageWide Pro MFP 772-777 series printers include power-management features that can help reduce
power consumption and save energy:
●
Sleep Mode puts the product in a reduced power-consumption state if it has been idle for a specic
length of time. You can set the length of time before the product enters Sleep Mode from the control
panel.
●
Schedule On/O enables you to turn the product on or o automatically on days and times that you set
from the control panel. For example, you can set the product to turn o at 6 p.m. on Monday through
Friday.
NOTE: You can also manage power from the HP Embedded Web Server. For more information, see Settings
tab.
Set the Sleep Mode time
1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
2. On the control panel dashboard, touch (Setup).
3. Touch Power Management, and then touch Sleep Mode.
4. Select one of the time-interval options.
The product switches into a reduced power-consumption state when it has been idle for the amount of time
that you select.
Schedule the product to turn on or o
1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
2. On the control panel dashboard, touch (Setup).
3. Touch Power Management, and then touch Schedule Wake/Sleep.
ENWW Power on and o 9
4. Turn the Schedule On or Schedule O option on.
5. Select the Schedule On or Schedule O options, and then select the day and time that you want to
schedule.
The product switches on or o at the times and days that you select.
NOTE: The product cannot receive faxes when it is turned o.
Use the control panel
●
Control panel buttons
●
Control panel home screen
●
Control panel dashboard
●
Quick Sets
●
Help features
Control panel buttons
Buttons and indicator lights on the product control panel of HP PageWide Pro MFP 772-777 series printers
appear lit when their function is available and are darkened if their function is not available.
The following diagrams depict the 203-mm (8-in) control panel on the left and the 109-mm (4.3-in) control
panel on the right.
1 Back or Cancel button.
Touch to return to the previous screen, or to cancel the current process.
2 Wireless network indicator (available in some printers only).
Solid blue when the product is connected to a wireless network. Blinks when the product is searching for a
wireless connection. O if one of the following is true:
●
The product is connected to a wired network.
●
The wireless network is turned o.
●
The administrator disables the wireless feature.
10 Chapter 1 Get started ENWW
3 NFC (Near Field Communications) indicator (available in some printers only).
Touch with your NFC-enabled device for fast and easy mobile printing.
4 Home button.
Touch to view the control panel home screen.
5 Help button.
Touch to view the Help menu options.
Control panel home screen
The control panel home screen displays a dashboard, applications, and user-dened shortcut jobs.
1 Sign-in icon.
The product can be set up to require users to sign in before using some applications. Touch here to sign in with an access
code.
2 Dashboard.
Dashboard icons show current product status and provide access to screens for changing product settings (see Control
panel dashboard). To view the full dashboard, touch the strip at the top of the home screen, or press and drag the handle
at the center of the dashboard strip.
3 Time and date display.
This section also displays scheduled events, like scheduled o time (see Manage power).
4 Help button.
Touch to view the Help menu options.
5 Application or setup icons.
Press and drag to scroll horizontally through the available icons. Touch an icon to view an application or setup screen.
ENWW Use the control panel 11
Control panel dashboard
To open the dashboard, swipe the dashboard tab at the top of any screen downward, or touch the strip at the
top of the home screen.
1 Larger icons appear across the top of the dashboard. These icons indicate the status of the product and enable you to
change product settings.
Swipe to scroll horizontally through the available icons. Touch an icon to view a status screen or to change product
settings.
2 A yellow or red triangle appears on an icon to indicate that user attention is required.
Quick Sets
Quick Sets are shortcut jobs that are available from the home screen or within the Quick Sets feature on the
product control panel and do not impact the defaults set for the base application. To use a Quick Set on the
product control panel, enable the base application.
Create Quick Sets for the following base applications to improve job accuracy and the time to complete a job:
●
●
●
●
●
●
Select from various job options, such as starting a job immediately upon selection of a Quick Set or requiring
an image preview before starting a job.
Use the HP Embedded Web Server (EWS) to create Quick Sets. From the printer control panel, touch
(Ethernet) to obtain the printer IP address. Type the IP address in a supported web browser. Click the Settings
tab, followed by Control Panel Customization, and then select Quick Sets. Follow the onscreen instructions.
In the example above, a yellow warning indicates that the contents of one or more cartridges are low.
Scan to email
Fax (if available)
Scan to network folder
Scan to USB
Scan to SharePoint
Copy
12 Chapter 1 Get started ENWW
Help features
HP PageWide Pro MFP 772-777 series printers have built-in help that is accessible from the control panel.
Help features include tips, important product information that you can view or print, and animations that
show how to perform tasks or solve problems.
To view these help features, touch (Help) in the dashboard or (Help) on the printer control panel.
●
Printer information
●
Help animations
Printer information
The Printer Information page displays the following information about your HP PageWide Pro MFP 772-777
series printer:
●
Model name and number
●
Product serial number
●
Product Service ID
●
Current rmware version number
●
Usage, status, and settings information (if you print the full product information and printer status
report pages)
View or print a Printer Information page
1. Touch (Help) in the dashboard or (Help) on the printer control panel.
2. Touch Printer Information.
3. If you want to print the information, touch Print.
Help animations
The built-in help contains animations that show how to perform tasks or solve problems. To select and view
an available help animation:
1. Touch (Help) in the dashboard or (Help) on the printer control panel.
2. Touch How To Videos.
3. Select an animation to play.
ENWW Use the control panel 13
2 Connect the product
●
Connect the product to a computer or a network
●
Use Wi-Fi Direct
●
Install HP printer software for a wireless product already on the network
●
Open the printer software (Windows)
●
Manage network settings
Connect the product to a computer or a network
●
To connect the product using a USB cable
●
To connect the product to a network
To connect the product using a USB cable
You can use a USB cable to connect the product to a computer.
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that
is no longer than 2 m (6.5 ft).
NOTICE: Do not connect the USB cable until the installation software prompts you to connect it.
1. Quit all open programs on the computer.
2. Install the printer software from HP Customer Support , and follow the onscreen instructions.
3. When prompted, select USB-Connect the printer to the computer using a USB cable, and then click the
Next button.
NOTE: A dialog box displays a warning that HP ePrint and print Apps are unavailable with a USB
installation. Click Yes to proceed with the USB installation, or click No to cancel it.
4. When the software prompts you, connect the Type B end of the USB cable to the USB Type B connection
port (1) at the rear of the product.
5. When the installation is complete, print a page from any program to make sure that the printing
software is correctly installed.
14 Chapter 2 Connect the product ENWW
To connect the product to a network
The product supports connection to either a wired or a wireless network.
Supported network protocols
The product supports the following network protocols:
●
AirPrint 1.6 x
●
AirPrint Scan
●
ARP Ping
●
Bonjour
●
Bootp
●
CIFS client
●
DHCP, AutoIP
●
DHCP v6
●
HTTP, HTTPS
●
IPP
●
IPv4
●
IPv6
●
Legacy Default IP
Connect the product using a wired network
Use this procedure to install the product on a wired network:
1. Connect the Ethernet cable to the Ethernet port (1) and to the network.
●
LLMNR
●
LPD
●
Microsoft Web Services (Print, Scan, Discovery)
●
Netbios
●
Port 9100 Printing
●
SLP
●
SMTP client for alerts
●
SNMP V1, V2, V3
●
Syslog
●
TLS 1.0, 1.1, 1.2
●
WINS
●
WPA Enterprise
2. Turn the product on.
3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns
an IP address or host name for the product.
4. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
5. On the control panel dashboard, touch (Ethernet) to display the IP address. Touch Print Details to
print a page with the IP address.
ENWW Connect the product to a computer or a network 15
Connect the product using a wireless network (wireless models only)
The wireless capability is o, by default. Use the following methods to turn wireless on and connect the
product to a wireless network:
●
To enable wireless capability on the product
●
To connect the product to a wireless network using the Wireless Setup Wizard
●
To connect the product to a wireless network using WPS
●
To connect the product to a wireless network manually
NOTE: The printer supports 802.11n networks (2.4GHz and 5GHz).
If your wireless router does not support Wi-Fi Protected Setup (WPS), ask your system administrator for the
wireless network name or service set identier (SSID) and the wireless network security password or
encryption key.
To enable wireless capability on the product
1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
2. On the control panel dashboard, touch (Setup).
3. Touch Network Setup, and then touch Wireless Settings.
4. Touch Wireless and select On.
To connect the product to a wireless network using the Wireless Setup Wizard
The Wireless Setup Wizard is the best method for installing the product on a wireless network.
1. Make sure the wireless capability for your printer is turned on.
For more information, see To enable wireless capability on the product.
2. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
3. On the control panel dashboard, touch (Setup).
4. Touch Network Setup, and then touch Wireless Settings.
5. Touch Wireless Setup Wizard.
6. The product scans for available wireless networks and returns a list of network names (SSIDs). Select
the SSID for your wireless router from the list if it is available. If the SSID for your wireless router is not in
the list, touch Enter SSID. When prompted for the type of network security, select the option that your
wireless router uses. A keypad opens on the control panel display.
7. Do one of the following:
●
If your wireless router uses WPA security, type the passphrase on the keypad.
●
If your wireless router uses WEP security, type the key on the keypad.
8. Touch OK , and wait while the product establishes a connection with the wireless router. Establishing the
wireless connection can take a few minutes.
16 Chapter 2 Connect the product ENWW
To connect the product to a wireless network using WPS
Before you can connect your printer to a wireless network using WPS, make sure you have the following:
●
A WPS-enabled wireless router or access point.
●
A computer connected to the wireless network that you intend to connect the printer to. Be sure you
have installed the HP printer software on the computer.
If you have a WPS router with a WPS push button, follow the Push Button method. If you are not certain your
router has a push button, follow the PIN method.
Push Button method
1. Make sure the wireless capability for your printer is turned on.
For more information, see To enable wireless capability on the product.
2. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
3. On the control panel dashboard, touch (Setup).
4. Touch Network Setup, and then touch Wireless Settings.
5. Touch Wi-Fi Protected Setup and select Push Button.
6. Touch Start.
PIN method
1. Make sure the wireless capability for your printer is turned on.
For more information, see To enable wireless capability on the product.
2. Locate the WPS PIN:
a. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
b. On the control panel dashboard, touch (Setup).
c. Touch Network Setup, and then touch Wireless Settings.
d. Touch Wi-Fi Protected Setup, and then touch PIN.
The WPS PIN displays onscreen.
3. Open the conguration utility or software for the wireless router or wireless access point, and then enter
the WPS PIN.
NOTE: For more information about using the conguration utility, see the documentation provided
with the router or wireless access point.
4. Wait for about two minutes. If the printer connects successfully, the (Wireless) indicator stops
blinking but remains lit.
To connect the product to a wireless network manually
During the rst 120 minutes of product setup, or after resetting the product's network defaults (and without a
network cable attached to the product), the product's wireless radio will broadcast a wireless setup network
for the product.
The name of this network is “HP-Setup-xx-[product name]”.
ENWW Connect the product to a computer or a network 17
NOTE: The “xx” in the network name is the last two characters of the product's MAC address. The product
name is HP PageWide Pro MFP 772-777.
1. Make sure the wireless capability for your printer is turned on.
For more information, see To enable wireless capability on the product.
2. From a wireless enabled product, connect to the setup network for the device.
3. Open a web browser while connected to this setup network, and open the HP Embedded Web Server
(EWS) using the following IP address.
●
192.168.223.1
4. Find the Wireless Setup Wizard in the EWS and follow the instructions to manually connect the product.
NOTE: The product provides an Automatic DHCP address by default.
Use Wi-Fi Direct
With Wi-Fi Direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable
device—without connecting to an existing wireless network.
Guidelines for using Wi-Fi Direct
●
Make sure your computer or mobile device has the necessary software.
—
If you are using a computer, download the printer software from www.support.hp.com.
Connect to Wi-Fi Direct. Then, install the printer software, selecting Wireless when prompted by
the printer software for a connection type.
—
If you are using a mobile device, make sure you have installed a compatible printing app. For more
information about mobile printing, visit the www.hp.com/go/mobileprinting website.
●
Make sure Wi-Fi Direct for your printer is turned on.
●
Up to ve computers and mobile devices can use the same Wi-Fi Direct connection.
●
Wi-Fi Direct can be used while the printer is also connected either to a computer using a USB cable or to
a network using a wireless connection.
●
Wi-Fi Direct cannot be used to connect a computer, mobile device, or printer to the Internet.
To turn on Wi-Fi Direct
1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
2. On the control panel dashboard, touch (Wi-Fi Direct).
3. Touch (Settings).
4. If the display shows that Wi-Fi Direct is o, touch Wi-Fi Direct and switch it on.
NOTE: For more secure connections, you can congure advanced Wi-Fi Direct settings from the EWS. On the
Network tab, under Wi-Fi Direct, click Status, and then click Edit Settings. Under Status, click On and under
Connection Method, click Advanced.
TIP: You can also turn on Wi-Fi Direct from the EWS. For more information about using the EWS, see HP
Embedded Web Server.
18 Chapter 2 Connect the product ENWW
To print from a wireless-capable mobile device
NOTE: Make sure you have installed a compatible printing app on your mobile device. For more information,
visit the www.hp.com/go/mobileprinting website.
1. Make sure you have turned on Wi-Fi Direct on the printer.
2. Turn on the Wi-Fi connection on your mobile device. For more information, see the documentation
provided with the mobile device.
NOTE: If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.
3. From the mobile device, connect to a new network. Use the process you normally use to connect to a
new wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks
shown such as DIRECT-**-HP PageWide XXXX (where ** are the unique characters to identify your
printer and XXXX is the printer model located on the printer).
4. Enter the Wi-Fi Direct password when prompted.
5. Print your document.
To print from a wireless-capable computer (Windows)
1. Make sure Wi-Fi Direct for your printer is turned on.
2. Turn on the computer's Wi-Fi connection. For more information, see the documentation provided with
the computer.
NOTE: If your computer does not support Wi-Fi, you are not able to use Wi-Fi Direct.
3. From the computer, connect to a new network. Use the process you normally use to connect to a new
wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown
such as DIRECT-**-HP PageWide XXXX (where ** are the unique characters to identify your printer and
XXXX is the printer model located on the printer).
4. Enter the Wi-Fi Direct password when prompted.
NOTE: To nd the password, touch (Wi-Fi Direct) on the home screen.
5. Proceed to the next step if the printer is connected to the computer over a wireless network. If the
printer is connected to your computer with a USB cable, follow these steps to install the printer software
using the HP Wi-Fi Direct connection:
a. Open the printer software. For more information, see Open the printer software (Windows).
b. Click Printer Setup & Software, and then select Connect a new printer.
c. When the Connection Options software screen appears, select Wireless.
d. Select your HP printer software from the list of detected printers.
e. Follow the onscreen instructions.
6. Print your document.
To print from a wireless-capable computer (OS X)
1. Make sure Wi-Fi Direct for your printer is turned on.
2. Turn on Wi-Fi on the computer.
For more information, see the documentation provided by Apple.
ENWW Use Wi-Fi Direct 19
3. Click the Wi-Fi icon and choose the Wi-Fi Direct name, such as DIRECT-**-HP PageWide XXXX (where **
are the unique characters to identify your printer and XXXX is the printer model located on the printer).
4. If Wi-Fi Direct is turned on with security, enter the password when prompted.
5. Add the printer:
a. Open System Preferences.
b. Click Printers & Scanners.
c. Click + below the list of printers at the left.
d. Select the printer from the list of detected printers (the word “Bonjour” is listed in the right column
beside the printer name), and click Add.
Install HP printer software for a wireless product already on the network
If the product already has an IP address on a wireless network and you want to install product software on a
computer, complete the following steps:
1. Obtain the product IP (on the control panel dashboard, touch [Ethernet]).
2. Install the printer software from www.support.hp.com.
3. Follow the onscreen instructions.
4. When prompted, select Wireless - Connect the printer to your wireless network and internet, and then
click Next .
5. From the list of available printers, select the printer that has the correct IP address.
Open the printer software (Windows)
Depending on your operating system, you can open the printer software as follows:
●
Windows 10: From the computer desktop, click Start, select All apps, click HP, click the folder for the
printer, and then select the icon with the printer's name.
●
Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
●
Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select
the printer name.
●
Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the icon with the printer's name.
Manage network settings
●
View or change network settings
●
Set or change the product password
●
Manually congure TCP/IP parameters from the control panel
●
Link speed and duplex settings
20 Chapter 2 Connect the product ENWW
View or change network settings
Use the HP Embedded Web Server to view or change IP conguration settings.
1. Obtain the product IP (on the control panel dashboard, touch [Ethernet]).
2. Type the product IP address into the address bar of a web browser to open the HP Embedded Web
Server.
3. Click the Network tab to obtain network information. You can change settings as needed.
Set or change the product password
Use the HP Embedded Web Server to set a password or change an existing password for a product on a
network so unauthorized users cannot change the product settings.
NOTE: For information about protecting your product password, see the Security Best Practices document
on the HP secure printing website.
1. Obtain the product IP (on the control panel dashboard, touch [Ethernet]).
2. Type the product IP address into the address bar of a web browser. Click the Settings tab, click Security,
and then click the General Security link.
NOTE: If a password has previously been set, you are prompted to type the password. Type “admin”
for User Name along with the password, and then click Apply.
3. Type the new password in the Password eld and in the Conrm Password eld.
4. At the bottom of the window, click Apply to save the password.
Manually congure TCP/IP parameters from the control panel
Use the control panel menus to manually set an IPv4 address, subnet mask, and default gateway.
1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
2. On the control panel dashboard, touch (Setup).
3. Touch Network Setup, and then touch one of the following:
●
Ethernet Settings (for a wired network)
●
Wireless Settings (for a wireless network)
4. Touch Advanced Settings, and then touch IP Settings.
5. Touch Manual, and then touch IP Address.
6. Using the numeric keypad, do the following:
a. Enter the IP address, and touch Done .
b. Enter the subnet mask, and touch Done .
c. Enter the default gateway, and touch Done .
7. Touch Apply.
ENWW Manage network settings 21
Link speed and duplex settings
NOTE: This information applies only to Ethernet (wired) networks. It does not apply to wireless networks.
The link speed and communication mode of the print server must match the network hub. For most
situations, leave the product in automatic mode. Incorrect changes to the link speed and duplex settings
might prevent the product from communicating with other network devices. If you need to make changes, use
the printer control panel.
NOTE: Making changes to these settings causes the product to turn o and then on. Make changes only
when the product is idle.
1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
2. On the control panel dashboard, touch (Setup).
3. Touch Network Setup, and then touch Ethernet Settings.
4. Touch Advanced Settings, and touch Link Speed.
5. Select one of the following options:
Setting Description
Automatic The print server automatically congures itself for the highest link speed and communication
mode allowed on the network.
10-Full 10 Mbps, full-duplex operation
10-Half 10 Mbps, half-duplex operation
100-Full 100 Mbps, full-duplex operation
100-Half 100 Mbps, half-duplex operation
1000BT 1000 Mbps, full-duplex operation
22 Chapter 2 Connect the product ENWW
3 Printer management and services
●
HP Embedded Web Server
●
Product security features
●
HP Printer Assistant in the printer software (Windows)
●
HP Utility (OS X)
●
AirPrint™ (OS X)
HP Embedded Web Server
●
About the EWS
●
About cookies
●
Open the EWS
●
Features
About the EWS
This product is equipped with the HP Embedded Web Server (EWS), which provides access to information
about product and network activities. EWS serves up webpages that can be viewed in a standard web
browser.
The EWS resides on a hardware device (such as an HP printer) or in rmware, rather than as software that is
loaded on a network server.
The advantage of the EWS is that it provides an interface to the product that anyone with a networkconnected product and computer can use. There is no special software to install or congure, but you must
have a supported web browser on the computer. To gain access to the EWS, type the IP address for the
product in the address bar of the browser.
About cookies
The EWS places very small text les (cookies) on your hard drive when you are browsing. These les let the
EWS recognize your computer the next time you visit. For example, if you have congured the EWS language,
a cookie helps remember which language you have selected so that the next time you access the EWS, the
pages are displayed in that language. Though some cookies are cleared at the end of each session (such as
the cookie that stores the selected language), others (such as the cookie that stores customer-specic
preferences) are stored on the computer until you clear them manually.
IMPORTANT: The cookies that the EWS stores on your computer are used only for saving settings on your
computer or for sharing information between the printer and the computer. These cookies are not sent to any
HP websites.
You can congure your browser to accept all cookies, or you can congure it to alert you every time a cookie is
oered, which allows you to decide which cookies to accept or refuse. You can also use your browser to
remove unwanted cookies.
Depending on your printer, if you disable cookies, you also disable one or more of the following features:
ENWW HP Embedded Web Server 23
●
Starting where you left the application (especially useful when using setup wizards).
●
Remembering the EWS browser language setting.
●
Personalizing the EWS home page.
For information about how to change your privacy and cookie settings and how to view or delete cookies, see
the documentation available with your web browser.
Open the EWS
To open the EWS, do one of the following:
●
In a supported web browser, type the product IP address into the address box. (To obtain the IP address,
on the control panel dashboard, touch [Ethernet].)
●
In the printer software, open the HP Printer Assistant and on the Print tab, of the Print, Scan & Fax tab,
click Printer Home Page (EWS).
For more information, see Open the HP Printer Assistant.
●
In OS X, use HP Utility or click System Preferences > Printers & Scanners > HP PageWide Pro MFP
772-777 > Options & Supplies > General > Show Printer Webpage.
NOTE: If an error occurs while opening the EWS, conrm that the proxy settings are correct for your
network.
TIP: After you open the URL, bookmark it so that you can return to it quickly in the future.
Features
Home tab
●
Home tab
●
Scan tab
●
Copy/Print tab
●
Fax tab
●
HP JetAdvantage tab
●
Network tab
●
Tools tab
●
Settings tab
NOTE: Changing network settings in the EWS might disable some product or product software features.
Use the Home tab to access frequently used items from the Scan, Fax, Web Services, Network, Tools, and
Settings tabs.
NOTE: Not all of the following items are visible by default. Use the Personalize button to show or hide the
items of your choice.
Item Description
Scan to Email Congure target email proles for the scan-to-email feature.
Scan to Network Folder Congure a target network folder for the scan-to-network feature.
24 Chapter 3 Printer management and services ENWW
Item Description
HP Digital Fax Congure the printer to save faxes to the network or forward them to email.
Energy Save Settings Congure energy-saving features that switch the printer to Sleep Mode or turn the printer on or
o automatically.
Printer Update Check for new printer updates.
Estimated Cartridge Levels Review cartridge level status.
Network Summary View wired (802.3) status or wireless (802.11) status.
Print Quality Toolbox Run maintenance tools to improve print quality of your printouts.
Wireless Setup Wizard Set up a wireless connection using the wizard.
Wi-Fi Direct Set up Wi-Fi Direct to print from a mobile device directly to the printer without connecting to a
wireless network.
AirPrint Set up AirPrint™ for printing from Apple-supported products.
Printer Information View information about the printer, such as product serial number, service ID, rmware version,
and total page count.
Administrator Set up administrator control of printer features.
Backup Back up the printer settings into a password-encrypted le.
Fax Log Display and manage all fax-related activities (including digital fax log).
Fax Setup Wizard Run the wizard to set up fax features.
Scan tab
Firewall Congure the network rewall.
Printer Reports Print the information pages about your printer.
Scan to SharePoint Congure the target SharePoint folder for the scan-to-folder feature.
Usage Report Display usage counters for print, fax, and copy jobs.
Webscan Enable Webscan, which allows anyone with access to the printer to scan whatever is on the
scanner glass.
NOTE: Settings for this page are automatically saved in the web browser's cookies. If the web browser's
cookies are deleted, these settings are lost.
Use the Scan tab to congure the product's scan features.
Item Description
Scan to Computer Use Webscan.
IMPORTANT: For security purposes, Webscan is disabled by default. To enable Webscan, open
the Settings tab, click Administrator Settings, select the Enable checkbox beside Webscan,
and then click Apply.
When this feature is enabled, anyone with access to the printer can scan whatever is on the
scanner glass.
Scan to Email
●
Scan to Email Setup: Use this to set up the Scan-to-Email function and to congure the
sender of the scanned documents.
ENWW HP Embedded Web Server 25
Item Description
Scan to Network Folder Network Folder Setup: Congure a network folder for saving scanned images or documents
Scan to SharePoint SharePoint Setup: Congure a SharePoint destination for saving scanned documents from the
Scan to USB Congure the following settings:
Address Book Enter, store, and manage frequently used contact numbers.
Copy/Print tab
Use the Copy/Print tab to congure the product's copy and print features.
Item Description
●
Email Address Book: Congure the list of people to whom you can send the scanned
documents.
●
Email Options: Congure a default SUBJECT line and body text and congure the default
scan settings.
from the printer.
printer.
●
Scan Settings: Select original size, orientation, darkness, and one- or two-sidedness.
●
File Settings: Select the default le name, le type, color preference, output quality,
resolution, and compression.
Fax tab
Copy Settings Congure the printer's copy settings, such as the following:
●
Copy Settings: Select settings for one- or two-sided, size, and color.
●
Tray Selection: Set the default paper size and paper type for each tray in the product, and
select the default paper tray to use when no tray is specied or when the specied tray is
incorrectly loaded.
●
Copy Quality and Enhancements: Select the quality level, lightness/darkness,
enhancement mode, collation feature, and binding margin.
Print Settings Congure general settings for printing (such as quality), duplexing (printing on two sides), PCL
fonts, and PostScript errors.
Restrict Color Set up and manage user access to color printing and copying.
Use the Fax tab to congure the product's fax features.
Item Description
Fax Setup Wizard Congure the printer's fax feature.
Basic Fax Settings Change the header name/fax number and set other basic fax settings.
Advanced Fax Settings Set fax details such as Error Reporting, Conrmation, and so on.
Fax Forwarding Automatically redirect incoming faxes to another fax number.
Junk Fax Blocker Block faxes from specic people or businesses.
26 Chapter 3 Printer management and services ENWW
Item Description
Information Fax Log: View a list of the faxes that have been sent from or received by this product.
HP Digital Fax Digital Fax Prole: Save incoming black-and-white faxes to a designated folder on the network
HP JetAdvantage tab
Use the HP JetAdvantage tab to congure easy-to-use workow and printing solutions that are both
network- and cloud-based. HP JetAdvantage is designed to help your business manage its
and scanners.
HP JetAdvantage includes solutions for security, management, workow, and mobile printing. To enable HP
JetAdvantage, make sure the printer is connected to the network and the Internet, and click Continue. Follow
the onscreen instructions.
Network tab
Use the Network tab to congure and secure network settings for the product when it is connected to an IPbased network. The Network tab does not appear if the product is connected to other types of networks.
You can enable or disable unused protocols and services. These protocol and services can also be protected
from being changed by setting the EWS admin password. For a list of network protocols and services, see
Supported network protocols.
or forward them as email.
eet of printers
Tools tab
Use the Tools tab to view or manage product utilities.
Item Description
Product Information
Reports
Utilities
●
Printer Information: View information about the printer, such as product serial number,
service ID, rmware version, and total page count.
●
Supply Status: Review cartridge level status.
●
Supply Settings: Set the threshold at which the printer provides notications that
cartridges are running low.
●
Usage Report: View the number of pages processed for printing, scanning, copying, and
faxing.
●
Printer Reports: Print various reports, such as font lists.
●
Event Log: View the printer's last 50 error messages.
●
Job Log: View a list of the most recent jobs performed by the printer.
●
Color Usage Job Log: View the number of pages printed in black-and-white/grayscale and
color for all jobs and for individual jobs.
●
Bookmarking: Bookmark pages in the EWS.
●
Print Quality Toolbox: Run maintenance tools to improve the print quality of your
printouts.
●
Asset Tracking: Assign an asset number/location to this device.
Backup and Restore
●
Backup: Create a password-encrypted le that stores the printer's settings.
●
Restore: Restore the printer's settings using a backup le created by the EWS.
ENWW HP Embedded Web Server 27
Item Description
Printer Restart Power Cycle: Turn o and restart the printer.
Printer Updates Firmware Updates: Set up the printer to alert you of updates or to automatically install
Settings tab
Use the Settings tab to set and maintain various options on your product including power management, date
and time, email alerts, factory defaults, and
Item Description
Power Management Set up the Energy Save mode to minimize the amount of power that the product consumes
Preferences Congure the default settings for general printer features such as date and time, language,
updates.
rewall settings.
when idle and to reduce wear on electronic components.
display, and anonymous usage information. You can also set the default values for specic
features such as manual feed, tray and paper management, image registration, ColorLok, and
Quiet Mode.
Control Panel Customization
Security Congure settings to prevent unauthorized use of the printer or specic printer features. For
Email Alerts Set the default values for the email server, alert destinations, and alert settings.
Restore Defaults Restore the factory defaults or the network settings.
Firewall Congure rewall settings such as rules, addresses, services, and other options.
●
●
more information, see Security settings.
Product security features
●
Security statements
●
Firewall
●
Security settings
●
Firmware updates
Security statements
Home Screen Customization: Add, remove, or reorder the control panel icons on the
printer home screen.
Quick Sets: Create sets of commonly used job options, which reduces the need to
manually congure settings for each job. Quick Sets display on the control panel.
This product supports security standards and protocols that help secure the product, protect information on
your network, and simplify monitoring and maintenance of the product.
For information about HP's secure imaging and printing solutions, visit the HP secure printing website. The
site provides links to white papers and FAQ documents about security features and may include information
about additional security features that are not contained in this document. For information about best
practices, see the Security Best Practices document also on this site.
28 Chapter 3 Printer management and services ENWW
Firewall
The HP Embedded Web Server allows you to enable and congure product rewall rules, priorities, templates,
services, and policies. The rewall feature provides a network layer of security on both IPv4 and IPv6
networks. The rewall conguration capability gives you control over IP addresses that are allowed to access
the product. It also lets you set permissions and priorities for management, discovery, and print services. All
of this helps provide a more secure way of controlling access to the product.
Security settings
Use the Settings tab of the Embedded Web Server, under Security, to ensure the security of the product.
Item Description
General Security Set a password to prevent unauthorized users from remotely conguring the printer or viewing
Administrator Settings Customize your printer by enabling or disabling features related to network connectivity,
Access Control Enable and congure sign-in methods to control user access to specic printer tasks.
Protect Stored Data Congure settings to protect jobs stored on the printer from unauthorized users.
printer settings from the EWS.
printer functions (such as color printing), memory devices, and rmware updates.
NOTE: For security purposes, some features are disabled by default (for example, remote
scan and Webscan). They must be enabled before you can use them.
Firmware updates
The printer rmware can be automatically updated. On the Tools tab of the Embedded Web Server, click
Printer Updates, Firmware Updates, and then Install updates automatically. HP recommends using this
option.
HP Printer Assistant in the printer software (Windows)
The HP Printer Assistant provides access to HP printer features and resources from the Windows programs
menu or the desktop icon on your computer.
Open the HP Printer Assistant
1. On your computer, click Start , and then click All Programs.
2. Click HP, click the name of the product, and then click your printer.
Features
●
Print, Scan & Fax tab
●
Shop tab
●
Help tab
●
Tools tab
●
Estimated Levels tab
ENWW HP Printer Assistant in the printer software (Windows) 29
Print, Scan & Fax tab
Use the Print, Scan & Fax tab to view or manage print, scan, and fax utilities.
Item Description
Print
Scan IMPORTANT: For security purposes, scanning remotely is disabled by default. To enable this feature,
●
See What's Printing: Click to open the print monitor and view, pause, or cancel your print jobs.
●
Customize Your Printer: Click to open your Printing Properties dialog box to change the name,
security settings, or other properties of your printer.
●
Printer Home Page (EWS): Click to open the HP Embedded Web Server to congure, monitor, and
maintain your printer.
●
Set Preferences: Click to open your Printing Preferences dialog box to view and change defaults
for paper size, print quality, and more.
●
Maintain Your Printer: Click to open the Toolbox to align and clean cartridges or print a diagnostic
page.
●
Print From Your Mobile Devices: Click to open the www.hp.com/go/mobileprinting website to
learn how to print from your smartphone or tablet. If a local version of this website is not available
in your country/region, you might be directed to the HP Mobile Printing site in another country/
region or language.
NOTE: For security purposes, some features are disabled by default (for example, remote scan
and Webscan). They must be enabled before you can use them.
in the Embedded Web Server, open the Settings tab, click Administrator Settings, select the Enable
checkbox beside Scan from a Computer or Mobile Device, and then click Apply.
When this feature is enabled, anyone with access to the printer can scan whatever is on the scanner
glass.
●
Scan a Document or Photo: Open the scan dialog box.
●
Readiris Pro for HP: Convert your paper documents into editable and searchable PDF les.
●
Manage Scan to Computer: Turn on scanning from your printer's control panel to this computer
over a network.
Shop tab
Help tab
Tools tab
Fax NOTE: Administrator settings may aect fax functionality in the HP Printer Assistant.
●
Send a Fax: Send an individual or group fax.
●
Manage Fax Settings: View fax history, block junk faxes, and manage fax settings.
●
Fax Setup Wizard: Set up your printer to send and receive faxes.
●
Digital Fax Setup Wizard: Save your incoming faxes digitally.
Use the Shop tab to shop for HP supplies online.
Use the Help tab to access resources such as online help and HP Eco Solutions.
Use the Tools tab to set and maintain the printer driver and software and to diagnose and resolve printing,
scanning, and connectivity problems.
30 Chapter 3 Printer management and services ENWW
Estimated Levels tab
Use the Estimated Levels tab to review cartridge levels and to order new cartridges, if needed.
HP Utility (OS X)
HP Utility contains tools to congure print settings, calibrate the printer, order supplies online, and nd
website support information.
NOTE:
●
The features available in HP Utility vary depending on the selected printer.
●
Cartridge level warnings and indicators provide estimates for planning purposes only. When you receive
a low-cartridge warning message, consider having a replacement cartridge available to avoid possible
printing delays. You do not need to replace cartridges until the print quality becomes unacceptable.
●
For security purposes, some functions are disabled by default. They must be enabled before you can use
them.
●
Administrator settings may aect fax functionality in HP Utility.
Open HP Utility
▲
Double-click HP Utility in the HP folder, in the Applications folder.
AirPrint™ (OS X)
Your product supports printing with Apple’s AirPrint for iOS 4.2 and Mac OS X v10.10 or later. Use AirPrint to
print wirelessly to the printer from an iPad (iOS 4.2), iPhone (3GS or later), or iPod touch (third generation or
later).
For more information, see Print with AirPrint (OS X).
ENWW HP Utility (OS X) 31
4 Paper and print media
●
Understand paper use
●
Supported media sizes
●
Supported paper types, tray capacities, and orientations
●
Congure trays
●
Load media
●
Tips for selecting and using paper
Understand paper use
HP PageWide cartridges for business are specically developed for use with HP printheads. Unique
formulations help extend the life of the printheads and enhance reliability. When used with ColorLok® paper,
these cartridges provide laser-like color output that dries quickly and is ready for distribution.
NOTE: Based on HP internal testing using a range of plain papers, HP highly recommends using papers with
the ColorLok® logo for this product. For details, visit the HP print permanence website.
This product supports a variety of paper and other print media. Paper or print media that does not meet the
following guidelines might cause poor print quality, increased jams, and premature wear on the product.
It is possible for paper to meet all of these guidelines and still not produce satisfactory results. This might be
the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over
which HP has no control.
NOTICE: Using paper or print media that does not meet HP specications might cause problems for the
product, requiring repair. This repair is not covered by the HP warranty or service agreements.
Use the following guidelines to obtain satisfactory results when using special paper or print media. Set the
paper type and size in the printer driver to obtain the best results.
Media type Do Do not
Envelopes
Labels
●
Store envelopes at.
●
Use envelopes where the seam extends all the way
to the corner of the envelope.
●
Orient the label media according to the label
manufacturer’s guidelines. In most cases, this
means feeding label media short edge rst, even if
the tray allows long-edge feeding.
●
Do not use envelopes that are wrinkled, nicked,
stuck together, or otherwise damaged.
●
Do not use envelopes that have clasps, snaps,
windows, or coated linings.
●
Do not use labels that have wrinkles or bubbles, or
are damaged.
●
Do not print partial sheets of labels.
32 Chapter 4 Paper and print media ENWW
Media type Do Do not
●
Use fresh labels. Old labels are more likely to
delaminate during printing.
●
Use only labels that have no exposed backing
between them.
●
Use labels that lie at.
●
Use only full sheets of labels.
Letterhead or
preprinted forms
Heavy paper
Glossy or coated
paper
●
Use only paper that is approved for use in
HP PageWide products.
●
Use only heavy paper that is approved for use in
HP PageWide products and meets the weight
specications for this product.
●
Use only glossy or coated paper that is approved
for use in HP PageWide products.
NOTICE: Do not use any media that contains staples or paper clips.
Supported media sizes
Depending on model, the product may have a Tray 2 (single) or Trays 2 and 3 (tandem), in addition to Tray 1.
You can add one of the following lower trays as an optional accessory:
●
550-sheet tray
●
550-sheet tray and stand
●
3x550-sheet tray and stand
●
4000-sheet high-capacity input trays and stand
●
Do not use raised or metallic letterhead.
●
Do not use paper that is heavier than the
recommended media specication for this product
unless it is HP paper that has been approved for
use in this product.
●
Do not use glossy or coated paper designed for
use in laser products.
For each tray, use the appropriate paper and media sizes:
●
Supported paper and print media sizes
●
Supported envelope sizes (Tray 1 only)
●
Supported card sizes
●
Supported label sizes
●
Supported photo media sizes
Supported paper and print media sizes
Automatic
Trays 2 and
Size Dimensions - mm (in) Tray 1
Letter 216 x 279 (8.5 x 11)
Legal 216 x 356 (8.5 x 14)
Executive 184 x 267 (7.25 x 10.5)
3 (tandem)
ENWW Supported media sizes 33
Tray 2
(single)
Lower 550sheet trays HCI trays
two-sided
printing
Trays 2 and
Size Dimensions - mm (in) Tray 1
Statement 140 x 216 (5.5 x 8.5)
Ocio 8.5 x 13 in 216 x 330 (8.5 x 13)
Ocio 216 x 340 mm216 x 340 (8.5 x 13.4)
11 x 17 in 279 x 432 (11 x 17)
12 x 18 in 305 x 457 (12 x 18)
A3 297 x 420 (11.7 x 16.5)
A4 210 x 297 (8.27 x 11.7)
A5 148 x 210 (5.83 x 8.27)
A6 105 x 148 (4.13 x 5.83)
RA3 305 x 430 (12 x 16.9)
RA4 215 x 305 (8.5 x 12)
SRA4 225 x 320 (8.9 x 12.6)
B4 (JIS) 257 x 364 (10.12 x 14.33)
B5 (JIS) 182 x 257 (7.17 x 10.12)
3 (tandem)
Tray 2
(single)
Lower 550sheet trays HCI trays
Automatic
two-sided
printing
B6 (JIS) 128 x 182 (5.04 x 7.17)
10 x 15 cm 101.6 x 152.4 (∼4 x 6)
4 x 6 in 102 x 152 (4 x 6)
5 x 7 in 127 x 178 (5 x 7)
5 x 8 in 127 x 203 (5 x 8)
Japanese Postcard 100 x 148 (3.94 x 5.83)
Double Japan
Postcard Rotated
8k 260 x 368 (10.24 x 14.49)
270 x 390 (10.63 x 15.35)
273 x 394 (10.75 x 15.51)
16k 184 x 260 (7.24 x 10.24)
195 x 270 (7.68 x 10.63)
197 x 273 (7.76 x 10.75)
Custom sizes - mm
(in)
148 x 200 (5.83 x 7.87)
100 to 304.8
(3.94 to 12)
x 148 to
457.2 (5.83
to 18)
210 to 297
(8.27 to
11.69) x 148
to 216 (5.83
to 8.5)
210 to 297
(8.27 to
11.69) x 148
to 431.8
(5.83 to 17)
210 to 297
(8.27 to
11.69) x 148
to 431.8
(5.83 to 17)
279.4 to 297
(11 to 11.69)
x 210 to 216
(8.27 to 8.5)
34 Chapter 4 Paper and print media ENWW
Supported envelope sizes (Tray 1 only)
Size Dimensions - mm (in)
Envelope #9 98.4 x 225.4 (3.875 x 8.875)
Envelope #10 104.8 x 241.3 (4.125 x 9.5)
Monarch 98.4 x 190.5 (3.875 x 7.5)
Envelope B5 176 x 250 (6.9 x 9.8)
Envelope C5 162 x 229 (6.4 x 9)
Envelope C6 114 x 162 (4.5 x 6.4)
Envelope DL 110 x 220 (4.33 x 8.66)
Japanese Envelope Chou #3 120 x 235 (4.75 x 9.25)
Supported card sizes
Dimensions - mm
Size
4 x 6 in 102 x 152 (4 x 6)
(in) Tray 1
Trays 2 and 3
(tandem)
Tray 2
(single)
Lower 550sheet trays HCI trays
Automatic
two-sided
printing
5 x 8 in 127 x 203 (5 x 8)
A6 105 x 148.5 (4.13 x
5.83)
Japanese Postcard 100 x 148 (3.94 x
5.83)
Double Japan
Postcard Rotated
Custom sizes - mm
(in)
148 x 200 (5.83 x
7.87)
100 to 304.8
(3.94 to 12) x
148 to 457.2
(5.83 to 18)
210 to 297
(8.27 to
11.69) x 148
to 216 (5.83
to 8.5)
210 to 297
(8.27 to
11.69) x 148
to 431.8 (5.83
to 17)
210 to 297
(8.27 to
11.69) x 148
to 431.8 (5.83
to 17)
279.4 to 297
(11 to 11.69)
x 210 to 216
(8.27 to 8.5)
Supported label sizes
NOTE: Orient the label media according to the label manufacturer’s guidelines. In most cases, this means
feeding label media short edge rst, even if the tray allows long-edge feeding.
Trays 2 and 3
Size Dimensions - mm (in) Tray 1
Letter 216 x 279 (8.5 x 11)
(tandem) Tray 2 (single)
Lower 550sheet trays HCI trays
A4 210 x 297 (8.3 x 11.7)
ENWW Supported media sizes 35
Supported photo media sizes
Trays 2 and 3
Size Dimensions - mm (in) Tray 1
4 x 6 in 102 x 152 (4 x 6)
10 x 15 cm 101.6 x 152.4 (4 x 6)
5 x 7 in 127 x 178 (5 x 7)
Japanese Postcard 100 x 148 (3.94 x 5.83)
Custom sizes - mm
(in)
100 to 304.8
(3.94 to 12) x
148 to 457.2
(5.83 to 18)
(tandem) Tray 2 (single)
210 to 297
(8.27 to 11.69)
x 148 to 216
(5.83 to 8.5)
210 to 297
(8.27 to 11.69)
x 148 to 431.8
(5.83 to 17)
Lower 550sheet trays HCI trays
210 to 297
(8.27 to 11.69)
x 148 to 431.8
(5.83 to 17)
Supported paper types, tray capacities, and orientations
For best results, use the appropriate paper types, tray capacities, and orientations.
NOTE: Capacity can vary depending on paper weight and thickness, and environmental conditions.
Orientation
Some media sizes, such as Letter and A4, can t into the trays in two ways: (1) long edge to the side (also
known as portrait orientation), or (2) long edge to the back (landscape orientation).
279.4 to 297
(11 to 11.69) x
210 to 216
(8.27 to 8.5)
TIP:
●
Portrait (1) is the preferred orientation. If possible, load media with the long edge to the side of the tray.
●
When a tray runs out of media during a print job, the product does not automatically print from another
tray if the orientation is dierent. Instead, it pauses the print job and prompts you to load media into the
empty tray.
●
When a tray runs out of media, be sure to reload it using the same orientation as before.
Paper types and tray capacities
The tray capacities are approximations that are based on a standardized media weight of 20-lb bond paper.
Heavier paper will reduce tray capacity.
Paper type
60 to 175 g/m2 (16 to 47 lb):
●
Unspecied and Plain
Tray 1 Trays 2 and 3
(tandem) Tray 2 (single)
Up to 100 sheets Up to 550 sheets
per tray
Up to 550 sheets Up to 550 sheets
36 Chapter 4 Paper and print media ENWW
Lower 550-sheet
trays HCI trays
per tray
Up to 2000 sheets
per tray
Paper type Tray 1 Trays 2 and 3
(tandem) Tray 2 (single)
●
HP EcoFFICIENT
●
Letterhead
●
Preprinted
●
Prepunched
●
Light 60-74g
●
Intermediate 85-95g
●
Mid-Weight 96-110g
●
Heavy 111-130g
●
HP Premium Presentation
Matte 120g
●
Extra Heavy 131-175g
●
Colored
●
Bond
●
Recycled
●
Rough
●
HP Brochure Matte 180g
●
HP Brochure Glossy
Up to 50 sheets Up to 300 sheets
per tray
Lower 550-sheet
trays HCI trays
Up to 300 sheets Up to 300 sheets
per tray
Up to 2000 sheets
(20-lb media) per
tray
●
Cardstock 176-220g
●
HP Advanced Photo Papers
●
Envelope
●
Heavy Envelope
Congure trays
Tray conguration on the control panel typically occurs during initial setup. Correct tray management is
essential for making the best use of the product. It is advisable to verify that the conguration settings are
correct if printing issues occur.
Solve a tray conguration problem. Use an HP online troubleshooting wizard.
NOTE: The HP online troubleshooting wizards may not be available in all languages.
Guidelines
●
To avoid paper jams, load only the supported media sizes and types in each tray.
Up to 40 sheets Up to 220 sheets
per tray
Up to 14 envelopes N/A N/A N/A N/A
Get step-by-step instructions if the printer does not use the tray you want.
Up to 220 sheets Up to 220 sheets
per tray
Up to 2000 sheets
(20-lb media) per
tray
ENWW Congure trays 37
●
●
●
Examples
This table describes the correct settings, for the printer software and printer conguration, of some common
print jobs.
For more information, see Supported media sizes and Supported paper types, tray capacities, and
orientations.
Make sure to adjust the paper guides to align with the media stack. The paper guides help the product to
identify the media size.
On the product control panel, verify that the media size and type match the media loaded in each tray.
To access the printer conguration screens, open the dashboard, touch (Tray Conguration/Setup),
and select the screen you need.
When you print, remember to select the correct tray settings in the printer software for the intended
print job.
I want to... Follow these steps The product then does this...
Set the product to
automatically select the
correct tray.
Print from Tray 1.
Send a job to the printer,
which waits until media
is loaded into Tray 1.
●
Do one of the following:
—
Windows: Under Paper Source, select
Printer Auto Select.
—
OS X: Under Paper Feed, select Auto
Select.
Then, select the correct media size and type
for the print job.
●
Printer conguration: Under Settings, on the
Paper Setup screen, the media size and type
for each tray must match what is actually
loaded in the tray.
●
Do one of the following:
—
Windows: Under Paper Source, select
Printer Auto Select.
—
OS X: Under Paper Feed, select Auto
Select.
●
Printer conguration: Under Settings, on the
Paper Setup screen, for Tray 1 Paper Size must
be set to Any Size, and Paper Type must be set
to Any Type.
●
Printer software: Select Manual Feed.
●
Printer conguration: Under Settings, on the
Tray Management screen, Manually Feed
Prompt must be set to Always.
Queries the trays and selects the rst one with the
correct media size and type, starting with the
default tray.
If Tray 1 contains media and its tray conguration is
set to Any Size and Any Type, the product prints to
this tray rst.
Prints from Tray 1 until the tray is empty. It then
queries the other trays and prints from the rst one
with the correct media size and type.
Displays a message, prompting you to load the
correct media into that tray. After you load the
media, the product prints only after you touch OK.
Print to a specic tray
only.
●
Printer software: Select the tray you want.
●
Printer conguration: Under Settings, on the
Tray Management screen, Use Requested Tray
must be set to Exclusive.
Prints the job to the selected tray if the media size
and type match.
If they do not match, the control panel displays a
message, prompting you to load media into that
tray that matches the media size and type selected
for the print job in the printer software.
After the correct media is loaded, the printer
automatically updates the tray conguration
38 Chapter 4 Paper and print media ENWW
I want to... Follow these steps The product then does this...
settings of media size and type to match the print
job and prints.
Print to a specic tray if
the media size and type
match; if they do not
match, print to another
tray.
For more information about printer software settings, see To print from a computer (Windows) or To print
from a computer (OS X).
Load media
This section describes how to load portrait-oriented paper into a tray for one-sided printing, which is the
factory default. Not all of the following trays or features may be available for your product:
●
Load Tray 1
●
Load Tray 2 (single) or Trays 2/3 (tandem)
●
Load lower 550-sheet trays
●
Load HCI trays
●
Load envelopes
●
Load letterhead or preprinted forms
●
Printer software: Select the tray you want.
●
Printer conguration: Under Settings, on the
Tray Management screen, Use Requested Tray
must be set to First.
Prints the job to the selected tray if the media size
and type match. If they do not match, the product
queries the other trays and prints from the rst one
with the correct media size and type.
●
●
●
Load Tray 1
Tray 1 is the multipurpose tray at the left side of the product.
NOTE: If you are not using Alternate Letterhead Mode (ALM), place the paper as follows for one-sided
printing:
●
●
For ALM orientation, see Load letterhead or preprinted forms.
1. Open Tray 1.
Load the document feeder
Load the scanner
Reload the stapler
A4/Letter sized: Place portrait-oriented paper with the side to be printed on face-down, with the top
edge toward the back of the tray.
A3/Ledger sized: Place landscape-oriented paper with the side to be printed on face-down, with the top
edge toward the left.
ENWW Load media 39
2. Open the paper guides completely, and then load the paper.
3. Close the paper guides against the loaded media.
Load Tray 2 (single) or Trays 2/3 (tandem)
Depending on the product model, the default tray is Tray 2 (single) or Tray 3 (tandem). When loading paper
into the product for the rst time, load the default tray rst.
40 Chapter 4 Paper and print media ENWW
NOTE: If you are not using Alternate Letterhead Mode (ALM), place the paper as follows for one-sided
printing:
●
A4/Letter sized: Place portrait-oriented paper with the side to be printed on face-down, with the top
edge toward the back of the tray.
●
A3/Ledger sized: Place landscape-oriented paper with the side to be printed on face-down, with the top
edge toward the left.
For ALM orientation, see Load letterhead or preprinted forms.
1. Pull the tray out of the product.
2. Open the paper length and width guides completely.
3. Place the paper in the tray and make sure that it is at at all four corners. Close the length and width
paper guides against the loaded media.
ENWW Load media 41
4. Push down the paper to make sure that the stack is below the stack-height indicator on the back of the
tray.
5. Put the tray into the product.
NOTE: If you have a tandem tray, repeat these instructions to load paper into the other tray.
Load lower 550-sheet trays
The product may include one of the following lower trays as an optional accessory:
●
550-sheet tray (shown)
●
550-sheet tray and stand
●
3x550-sheet tray and stand
42 Chapter 4 Paper and print media ENWW
To load media into these trays, follow the instructions for Load Tray 2 (single) or Trays 2/3 (tandem).
Load HCI trays
You can add the 4000-sheet high-capacity input trays and stand to the product as an optional accessory.
NOTE: If you are not using Alternate Letterhead Mode (ALM), place the paper as follows for one-sided
printing:
●
A4/Letter sized: Place portrait-oriented paper with the side to be printed on face-down, with the top
edge toward the back of the tray.
For ALM orientation, see Load letterhead or preprinted forms.
1. Pull the tray out of the product.
ENWW Load media 43
2. Open the paper length guide completely.
3. Place the paper in the tray and make sure that it is at at all four corners.
4. Close the length paper guide against the loaded media.
5. Put the tray into the product.
Load envelopes
You can load envelopes only into Tray 1.
44 Chapter 4 Paper and print media ENWW
1. Open Tray 1.
2. According to the media mark on the tray, place envelopes in Tray 1 face-down, with the top of the
envelope oriented toward the back of the printer.
3. Close the paper guides.
ENWW Load media 45
Load letterhead or preprinted forms
You can load letterhead, preprinted, or prepunched forms into any tray. Paper orientation depends on
whether you are printing in one-sided or two-sided mode. If Alternative Letterhead Mode (ALM) is enabled,
you can print in both one-sided and two-sided modes without reorienting the paper.
To enable or disable ALM from the control panel
1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
2. On the control panel dashboard, touch (Setup).
3. Touch Tray and Paper Management, and then touch Alternative Letterhead Mode and turn it on or o.
To enable or disable ALM from the EWS
1. Type the product IP address into the address box of a web browser to open the EWS. (To obtain the
product IP, on the control panel dashboard, touch [Ethernet].)
2. Click the Settings tab.
3. Click Preferences , and then click Tray and Paper Management.
4. In the Alternative Letterhead Mode section, select Enabled or Disabled.
5. Click Apply.
To load letterhead or preprinted forms with ALM enabled
NOTE: With ALM enabled, you must select Letterhead, Preprinted, or Prepunched in the tray conguration
settings in the product control panel.
1. Load the A4/Letter-sized media face-up in the tray, with the top of the form to the back of the tray and
the long edges to the side.
2. Complete the steps in Load Tray 1, Load Tray 2 (single) or Trays 2/3 (tandem), Load lower 550-sheet
trays, or Load HCI trays.
To load letterhead or preprinted forms with ALM disabled
1. Orient the paper as follows for one-sided or two-sided print jobs:
●
One-sided: Load the A4/Letter-sized media face-down in the tray, with the top of the form to the
back of the tray and the long edges to the side.
46 Chapter 4 Paper and print media ENWW
●
Two-sided: Load the A4/Letter-sized media face-up in the tray, with the top of the form to the back
of the tray and the long edges to the side.
. Complete the steps in Load Tray 1, Load Tray 2 (single) or Trays 2/3 (tandem), Load lower 550-sheet
2
trays, or Load HCI trays.
Load the document feeder
The document feeder holds up to 100 sheets of 75 g/m2 (20 lb bond) paper.
NOTICE: When using the document feeder, make sure that your documents contain no staples, paper clips,
tape, or similar items that can damage the product.
1. Open the document feeder paper guides.
2. For longer documents, pull the document feeder loading area extension outward if necessary.
ENWW Load media 47
3. Notice the media mark on the tray, which shows the correct orientation for paper.
Place the documents to be copied in the document feeder loading area face up.
4. Push the documents to the left until they are stopped by the feeder mechanism under the document
feeder cover. A Document Loaded message appears on the printer control panel.
5. Close the paper guides securely against the loaded documents.
Load the scanner
1. Open the scanner lid.
2. Use the media mark at the back-left of the scanner glass to orient the original document.
48 Chapter 4 Paper and print media ENWW
3. Place the original face down on the scanner glass. Use the media marks at the top of the scanner glass
to orient the document.
4. Close the scanner lid.
Reload the stapler
1. Carefully shift the printer and open the stapler door on the back.
2. Gently pull on the cap of the stapler cartridge to release the cartridge.
ENWW Load media 49
3. Pull the stapler cartridge out from the printer.
4. To remove the empty container from the base:
a. In one hand, grasp the stapler base near the back, between the thumb and ngers, with the index
nger resting on the cartridge cap.
b. In the other hand, grasp the stapler container between the thumb and ngers, with the index nger
resting on the back side of the container.
c. With the index ngers, gently pull the container out of the base.
5. To insert a full container into the base:
a. Slide the plastic tab on the stapler container into the notch on the stapler base.
b. Push the container down until it snaps into place.
50 Chapter 4 Paper and print media ENWW
6. Insert the stapler cartridge into the printer until it snaps into place.
7. Close the stapler door, and carefully return the printer to its original position.
Tips for selecting and using paper
For the best results, observe the following guidelines:
●
To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the
tray or document feeder:
—
Multipart forms
—
Media that is damaged, curled, or wrinkled
—
Media with cutouts or perforations
—
Media that is heavily textured, embossed, or otherwise diicult to print on
—
Media that is too lightweight or stretches easily
—
Media that contains staples or clips
●
Load a stack of paper (not just one page). All the paper in the stack should be of the same size and type
to avoid a paper jam.
●
Load only one type of paper at a time into a tray or document feeder.
●
Load only one size of media at a time into a tray or document feeder.
●
Make sure the paper is loaded correctly when loading from the input tray or document feeder.
●
Ensure that the loaded paper lays at and the edges are not bent or torn.
ENWW Tips for selecting and using paper 51
●
Do not overload the tray or document feeder.
●
Adjust the paper-width guides so they t snugly against the paper. Make sure the guides do not bend
the loaded paper.
52 Chapter 4 Paper and print media ENWW
5 Cartridges
●
HP PageWide cartridges
●
Manage cartridges
●
Replace cartridges
●
Tips for working with cartridges
HP PageWide cartridges
●
HP policy on non-HP cartridges
●
Counterfeit HP cartridges
HP policy on non-HP cartridges
IMPORTANT:
●
HP does not guarantee the quality or reliability of non-HP contents in HP cartridges.
●
HP’s cartridge warranty does not cover non-HP cartridges or cartridges with non-HP contents.
●
HP’s printer warranty does not cover repairs or service due to use of non-HP cartridges or cartridges
with non-HP contents.
NOTE:
●
This printer is not designed to use continuous ink systems. To resume printing, remove the continuous
ink system and install original HP (or compatible) cartridges.
●
This printer is designed for cartridges to be used until they are empty. Relling cartridges before they
are depleted might cause your printer to fail. If this happens, insert a new cartridge (either genuine HP
or compatible) to continue printing.
Counterfeit HP cartridges
Your cartridge might not be a genuine HP cartridge if you notice the following:
●
The control panel or printer status report indicates that a used or counterfeit cartridge is installed.
●
You are experiencing a high number of problems with the cartridge.
●
The cartridge does not look like it usually does (for example, the packaging diers from HP packaging).
Visit the www.hp.com/go/anticounterfeit website when you install an HP print cartridge and the control panel
message says the cartridge is used or counterfeit. HP will help resolve the problem.
Manage cartridges
Correctly storing, using, and monitoring cartridges can help ensure high-quality print output and extend the
life of cartridges.
●
Store cartridges
ENWW HP PageWide cartridges 53
●
Print with General Oice mode
●
Print when a cartridge is at estimated end of life
●
Check the estimated cartridge levels
●
Order cartridges
●
Recycle cartridges
Store cartridges
●
Do not remove the cartridge from its package until you are ready to use it.
●
Store cartridges at room temperature (15-35° C or 59-95° F) for at least 12 hours before using them.
●
Handle cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary
printing problems.
Print with General Oice mode
General Oice mode produces slightly lighter printouts, which might extend the life of the cartridge.
1. On the File menu in the software program, click Print.
2. Make sure your printer is selected.
3. Do one of the following:
●
Windows: Click the link or button that opens the Properties dialog box.
Depending on your software application, this link or button might be called Properties , Options,
Printer Setup, Printer Properties, Printer, or Set Preferences.
●
OS X: From the pop-up menu, select Copies & Pages.
4. Click the Paper/Quality tab.
5. Select General Oice from the Print Quality drop-down list (Windows) or pop-up menu (OS X).
Print when a cartridge is at estimated end of life
Supply-related notications are communicated on the printer control panel.
●
Cartridge Low message appears when a cartridge will need to be replaced soon. Printing can continue,
but consider having a replacement cartridge on hand. You do not need to replace the cartridge until
prompted to.
●
Cartridge Very Low message appears when the cartridge is depleted and can be replaced now. The
printer is using its reserves to print. See the product control panel for the approximate number of pages
you can print using these reserves.
●
Cartridge Depleted message appears when the cartridge is depleted and must be replaced before
printing can continue. Installing a new cartridge will replenish its reserves.
Check the estimated cartridge levels
You can check the estimated cartridge levels from the printer control panel or from the printer software.
54 Chapter 5 Cartridges ENWW
NOTE:
●
If you have installed a relled or remanufactured cartridge, or a cartridge that has been used in another
printer, the cartridge level indicator might be inaccurate or unavailable.
●
Cartridge-level alerts and indicators provide estimates for planning purposes only. When you receive
a low-cartridge alert, consider having a replacement cartridge available to avoid possible printing
delays. You do not need to replace the cartridges until you are prompted to.
●
Cartridges are used in the printing process in a number of dierent ways. These include the initialization
process, which prepares the printer and cartridges for printing, and printhead servicing, which keeps the
cartridges printing smoothly. Some residual is left in a cartridge after it is used. For more information,
visit the
To check the cartridge levels from the control panel
1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or
touch the strip at the top of the home screen).
2.
On the control panel dashboard, touch (Estimated Cartridge Levels) to display the estimated
cartridge levels.
To check the cartridge levels from the EWS
1. Open the EWS. For more information, see Open the EWS.
2. Click the Tools tab, and then click Supply Status.
www.hp.com/buy/supplies website.
To check the cartridge levels from the product software (Windows)
1. Open the HP Printer Assistant. For more information, see Open the HP Printer Assistant.
2. On the Print, Scan & Fax tab, under Print , click Maintain Your Printer.
3. Click the Estimated Cartridge Levels tab.
To check the cartridge levels from the product software (OS X)
1. Open HP Utility. For more information, see Open HP Utility.
2. Make sure your printer is selected.
3. Click Supplies Status.
The estimated cartridge levels appear.
Order cartridges
To order cartridges, visit www.hp.com . (At this time, some portions of the HP website are available in English
only.) Ordering cartridges online is not supported in all countries/regions. However, many countries have
information on ordering by telephone, locating a local store, and printing a shopping list. In addition, you can
visit www.hp.com/buy/supplies to obtain information about purchasing HP products in your country.
Use only the replacement cartridges that have the same cartridge number as the cartridge you are replacing.
You can nd the cartridge number in the following places:
●
On the label of the cartridge you are replacing.
●
On a sticker inside the printer. Open the cartridge access door to locate the sticker.
ENWW Manage cartridges 55
●
In the printer software, open the HP Printer Assistant, click Shop, and then click Shop For Supplies
Online.
●
In the HP Embedded Web Server, click the Tools tab and then, under Product Information, click Supply
Status. For more information, see HP Embedded Web Server.
NOTE: The SETUP cartridge that comes with the printer is not available for separate purchase.
Recycle cartridges
Visit http://hp.com/recycle for full information on recycling and to order postage-paid labels, envelopes, and
boxes for recycling.
Replace cartridges
The product uses four colors and has a dierent cartridge for each color: yellow (Y), magenta (M), cyan (C),
and black (K).
NOTICE:
●
To prevent print-quality problems, HP recommends replacing any missing cartridges with genuine HP
cartridges as soon as possible. For more information, see Order cartridges.
●
Never turn o the printer if any cartridges are missing.
1. Open the cartridge door.
2. Push the old cartridge inward to unlock and release it.
56 Chapter 5 Cartridges ENWW
3. Grasp the edge of the old cartridge and then pull the cartridge straight out to remove it.
4. Do not touch the metal contacts on the cartridge. Fingerprints on the contacts can cause connection
errors.
5. Insert the new cartridge into its slot.
6. Close the cartridge door.
ENWW Replace cartridges 57
Tips for working with cartridges
Use the following tips to work with cartridges:
●
Use Original HP cartridges.
Original HP cartridges are designed and tested with HP printers and papers to help you easily produce
great results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP cartridges. Product service or repairs
required as a result of using a non-HP cartridge will not be covered under warranty.
If you believe you purchased Original HP cartridges, visit www.hp.com/go/anticounterfeit .
●
To prevent print-quality problems, do the following:
—
Always turn the printer o using the power button on the front, and wait until the power button
light goes out.
—
Make sure that all the cartridge slots are lled.
●
If the print quality is unacceptable, see Improve print quality for more information.
●
If you remove a cartridge from the printer for any reason, try to replace it again as soon as possible.
●
Do not open or unpackage cartridges until you are ready to install them.
●
Insert the cartridges into the correct slots. Match the color and icon of each cartridge to the color and
icon for each slot. Make sure the cartridges snap into place.
●
Check the estimated cartridge levels to make sure there is suicient supply.
Supply level warnings and indicators provide estimates for planning purposes only.
For more information, see Check the estimated cartridge levels.
NOTE: When you receive a low-cartridge warning message, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the cartridges until prompted to.
●
Do not clean the printhead unnecessarily. This shortens the life of the cartridges.
●
If you are transporting the printer, do the following to prevent leaking from the printer or other damage
from occurring.
—
Make sure you turn o the printer by pressing the power button in the front. Wait until all sounds
of internal motion stop before unplugging the printer.
—
Make sure you leave the cartridges installed.
58 Chapter 5 Cartridges ENWW
—
The printer must be transported sitting at; it should not be placed on its side, back, front, or top.
—
Keep printer upright after installing cartridges to prevent damage. Do not ship printer by air after
cartridges have been installed.
ENWW Tips for working with cartridges 59
6 Print
●
Print from a computer
●
Print from the control panel
●
Print with NFC
●
Print with AirPrint (OS X)
●
Tips for print success
Print from a computer
●
To print from a computer (Windows)
●
To print from a computer (OS X)
●
To set up printing shortcuts (Windows)
●
To set up printing presets (OS X)
●
To adjust or manage colors
To print from a computer (Windows)
These instructions apply to printing on various media including the following:
●
Plain paper
●
Letterhead or preprinted forms
To print from a computer (Windows)
1. Load the supported media in the correct tray.
For more information, see Load media.
2. On the File menu in the software program, click Print.
3. Make sure your printer is selected.
4. Click the link or button that opens the Properties dialog box.
Depending on your software application, this link or button might be called Properties , Options,
Printer Setup, Printer Properties, Printer, or Set Preferences.
5. Set the correct print options for your media. The following table describes the tabs and options that
might be available in your software program:
Tab
Printing Shortcuts A printing shortcut stores the settings that are appropriate for a particular kind of job, so that you
●
Envelopes
●
Photos
Description
can set all the options with a single click.
●
●
Brochures
Labels
60 Chapter 6 Print ENWW
Tab Description
This tab displays the current printing shortcuts and their settings, such as paper type, paper
source, and color or grayscale.
Paper/Quality This tab contains settings that dene the type of print job. For example, printing on envelopes
requires dierent size, source, and type of paper than printing on plain paper.
You can select from the following options:
●
Paper size: Includes Letter, Envelope #10, and Japanese Envelope Chou #3.
●
Paper source: Includes Printer Auto Select, Manual Feed, Tray 1, and Tray 2.
●
Paper type: Includes Plain, Letterhead, Preprinted, Envelope, HP Advanced Photo Papers,
HP Brochure Matte 180g, and Labels.
NOTE: If Alternative Letterhead Mode (ALM) is enabled, and you are printing on
letterhead, preprinted, or prepunched forms, select Letterhead, Preprinted, or Prepunched
as the paper type. For more information, see Load letterhead or preprinted forms.
●
Special pages: Includes front and back covers, blank sheets, and preprinted sheets.
●
Print quality: Includes Presentation (for high-quality jobs) and Professional (for everyday
jobs).
NOTE: You cannot print envelopes or labels in General Oice mode.
Eects This tab contains settings that temporarily aect the presentation of the print job:
●
Resizing options: Includes actual size, a percentage of actual, or scaled to a specic media
size such as Letter or Envelope #10.
●
Watermarks: Includes Condential and Draft.
Finishing This tab contains settings that inuence the output of the print job:
●
Print on both sides: Print on one side or both sides. When this option is selected, additional
options are available:
—
Depending on paper orientation, you can ip pages up for short-edge binding (for
example, calendars) or long-edge binding (such as for books).
—
For booklet layouts, you can print with room for binding on the left, right, or neither
side.
●
Pages per sheet: Print more than one page per sheet, with the option to print borders
around each page.
●
Orientation: Includes Portrait and Landscape.
Output Available only for models with a stapler/stacker, this tab contains settings for stapling a print job:
●
None: No staples.
●
One Staple Left: The staple is in the left corner of the top edge of the paper.
●
One Staple Right: The staple is in the right corner of the top edge of the paper.
●
Output Bin - Automatically select: The printer outputs jobs to the upper bin for stapling.
All other jobs are routed to the lower bin.
●
Output Bin - Upper Bin: The printer outputs jobs that support stapling to the upper bin;
they do not need to be stapled. All other jobs are routed to the lower bin.
Job Storage This tab contains settings for printing a stored job from the control panel. Only one setting is
described here:
●
O (default): Prints a job without storing it on the printer.
For information about the other settings, see Print using job storage.
ENWW Print from a computer 61
Tab Description
Color This tab contains settings for printing in color or grayscale:
●
Print in Grayscale: Print in black only, or high-quality CMYK grayscale (which uses the color
cartridges in addition to the black cartridge).
●
Color Themes: These options determine how colors are rendered. They include various redgreen-blue themes such as in Default, Photo, or Vivid. For more information, see To adjust
or manage colors.
Advanced This tab contains settings that you may use or change infrequently:
●
Copies: Select the number of copies and whether to collate them.
●
Reverse page order: Prints from the last page of the job to the rst page.
●
Print all text as black: Helps reduce color cartridge usage.
●
HP EasyColor: If you are using the HP PCL 6 printer driver for Windows, select this checkbox
to automatically improve mixed-content documents that are printed from Microsoft Oice
programs. HP EasyColor technology enhances the entire image at one time, rather than
dividing it into several pieces, which results in improved color consistency, sharper details,
and faster printing.
●
Ink Settings: Use the sliders to select the dry time, saturation level, and black color spread
for the print job. For more information, see To adjust or manage colors.
6. Click OK to return to the Properties dialog box.
7. Click OK , and then click Print or click OK in the Print dialog box.
NOTE: After printing, remove any special media, such as envelopes or photo paper, from the product.
To print from a computer (OS X)
These instructions apply to printing on various media including the following.
●
Plain paper
●
Letterhead or preprinted forms
To print from a computer (OS X)
1. Load the supported media in the correct tray.
For more information, see Load media.
2. On the File menu in the software program, click Print.
3. Make sure your printer is selected.
4. In the Presets menu, select a printing preset if needed.
5. If the product contains a stapler/stacker, then do the following:
a. From the Copy & Pages pop-up menu, select Finishing.
b. From the Staple pop-up menu, select one of the following:
●
●
Envelopes
Photos
●
●
Brochures
Labels
—
None: No staples.
—
One Staple Left: The staple is in the left corner of the top edge of the paper.
—
One Staple Right: The staple is in the right corner of the top edge of the paper.
62 Chapter 6 Print ENWW
c. Output Bin - Automatically select: The printer outputs jobs to the upper bin for stapling. All other
jobs are routed to the lower bin.
d. Output Bin - Upper Bin: The printer outputs jobs that support stapling to the upper bin; they do not
need to be stapled. All other jobs are routed to the lower bin.
6. On the Paper/Quality tab, click the pop-up menu next to the media type.
Set the correct print options for your media (plain paper, letterhead, preprinted, prepunched, envelope,
photo paper, label, and so forth). Print options can include size, type, tray, print resolution, and
automatic adjustments.
If you do not see options on the Print dialog box, click Show Details.
7. Click Print .
NOTE: After printing, remove any special media, such as envelopes or photo paper, from the product.
To set up printing shortcuts (Windows)
1. On the File menu in the software program, click Print.
2. Click the link or button that opens the Properties dialog box.
Depending on your software application, this link or button might be called Properties , Options,
Printer Setup, Printer Properties, Printer, or Set Preferences.
3. Click the Printing Shortcuts tab.
4. Select an existing shortcut as a base.
NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If
you adjust the settings and then select a shortcut, all your adjustments are lost.
5. Select the print options for the new shortcut.
6. Click the Save As button.
7. Type a name for the shortcut, and click the OK button.
To set up printing presets (OS X)
1. On the File menu in the software program, click Print.
2. Make sure your printer is selected.
3. From the Presets pop-up menu, select Default Settings.
4. Click Save Current Settings as Preset.
5. Type a descriptive name for the preset, and save it for Only this printer or All printers.
To adjust or manage colors
Adjust the color of print output for the product by changing the settings in the printer driver software.
●
Choose a preset color theme for a print job
●
Adjust the color options for a print job manually
●
Match colors to your computer screen
●
Control access to color printing
ENWW Print from a computer 63
Choose a preset color theme for a print job
1. On the File menu in the software program, click Print.
2. Make sure your printer is selected.
3. Click the link or button that opens the Properties dialog box.
Depending on your software application, this link or button might be called Properties , Options,
Printer Setup, Printer Properties, Printer, or Set Preferences.
4. Do one of the following:
●
Windows: Click the Color tab.
●
OS X: Click the Color tab, and clear HP EasyColor.
5. From the Color Themes drop-down list (Windows) or the RGB Color pop-up menu (OS X), select one of
the following color themes:
●
Default (sRGB): This theme sets the product to print RGB data in raw device mode. When using this
theme, manage color in the software program or in the operating system for correct rendering.
●
Vivid: The product increases the color saturation in the midtones. Use this theme when printing
business graphics.
●
Photo: The product interprets RGB color as if it were printed as a photograph using a digital mini
lab. The product renders deeper, more saturated colors dierently than with the Default (sRGB)
theme. Use this theme when printing photos.
●
Photo (Adobe RGB 1998): Use this theme with printing digital photos that use the AdobeRGB color
space rather than sRGB. Turn o color management in the software program when using this
theme.
●
None: No color theme is used.
Adjust the color options for a print job manually
Use the printer driver software to clear default color settings and adjust settings manually. Use the built-in
help in the driver software to understand how each setting aects print output.
1. On the File menu in the software program, click Print.
2. Make sure your printer is selected.
3. Do one of the following:
●
Windows: Click the link or button that opens the Properties dialog box.
Depending on your software application, this link or button might be called Properties , Options,
Printer Setup, Printer Properties, Printer, or Set Preferences.
●
OS X: From the Copies & Pages pop-up menu, select Color. Then, deselect HP EasyColor.
4. Do one of the following:
●
Windows: On the Advanced tab, click Ink Settings.
●
OS X: Click the disclosure triangle next to Advanced.
5. Use the sliders to make the following adjustments:
64 Chapter 6 Print ENWW
●
Dry Time: Move the slider to the right to increase the amount of time that the printer takes to dry a
printed page. Increasing the drying time works best for jobs printed on plain paper.
●
Saturation: Move the slider to the right to increase the amount of black or color applied. Increasing
the saturation works best for jobs printed on brochure or photo paper.
●
Black Ink Spread: Move the slider to the left to limit the spread of black onto adjacent areas of
color on the printed page. Decreasing the spread works best for jobs printed on plain paper.
NOTE: Changing color settings manually can aect output. HP recommends that only color
graphics experts change these settings.
6. Click OK to save your adjustments and close the window, or click Reset to return the settings to the
factory defaults (Windows).
Match colors to your computer screen
For most users, the best method for matching colors is to print sRGB colors.
The process of matching printer output color to your computer screen is complex, because printers and
computer monitors use dierent methods of producing color. Monitors display colors by using light pixels
that use an RGB (red, green, blue) color process, but printers print colors by using a CMYK (cyan, magenta,
yellow, and black) process.
Many factors can inuence your ability to match printed colors to those on your monitor:
●
Print media
●
Printing process (cartridge, press, or laser technology, for example)
●
Overhead lighting
●
Personal dierences in perception of color
●
Software programs
●
Printer drivers
●
Computer operating systems
●
Monitors
●
Video cards and drivers
●
Operating environment (humidity, for example)
Control access to color printing
HP’s suite of color access control tools allows you to enable or disable color by individual users or groups and
applications. For more information, visit www.hp.com/go/upd .
The HP Embedded Web Server also allows you to disable color faxing, color copying, and color print from
memory devices. For more information, see HP Embedded Web Server.
Print from the control panel
●
Print using job storage
●
Print from a USB device
ENWW Print from the control panel 65
Print using job storage
You can create and store jobs on the product, which you or others can print later. To save printer memory or
to protect sensitive information, you can delete the stored jobs from the product.
●
To disable or re-enable job storage
●
To apply job storage to one or all print jobs
●
To print a job stored on the printer
●
To delete a job stored on the printer
To disable or re-enable job storage
Job storage is enabled, by default. You can disable or re-enable it in the printer software, as needed.
NOTE: Before you can re-enable job storage in the printer software, it must rst be enabled in the HP
Embedded Web Server (on the Settings tab, under Security, click Protect Stored Data and follow the
onscreen instructions). For more information about using the EWS, see HP Embedded Web Server.
●
Disable or enable job storage (Windows)
●
Disable or enable job storage (OS X)
Disable or enable job storage (Windows)
1. Click Start, and do one of the following, depending on your operating system:
●
Windows 10: Click Settings, click Devices, and then click Printers and Scanners.
●
Windows 8, 8.1: Click Control Panel, click Hardware and Sound, and then click Devices and
Printers.
●
Windows 7: Click Devices and Printers.
2. Right-click your printer, and then click Properties or Printer properties.
3. In the Printer Properties window, click the Device Settings tab.
4. From the Job Storage drop-down list, select Disable to turn the feature o or select Automatic to turn it
on.
5. Click Apply, and then click OK.
Disable or enable job storage (OS X)
1. Open HP Utility. For more information, see Open HP Utility.
2. Make sure your printer is selected.
3. Click Devices.
4. Select Job Storage Settings.
5. Select Allow Stored Jobs on this printer, and set the storage job settings.
To apply job storage to one or all print jobs
You can apply the job storage feature to a single job or to all print jobs. When you do this, the single job or all
jobs are stored in the printer memory so that you can print them later from the printer control panel.
●
Apply job storage to one print job (Windows)
66 Chapter 6 Print ENWW
●
Apply job storage to all print jobs (Windows)
●
Apply job storage to one print job (OS X)
●
Apply job storage to all print jobs (OS X)
Apply job storage to one print job (Windows)
1. On the File menu in the software program, click Print.
2. Make sure your printer is selected.
3. Click the link or button that opens the Properties dialog box.
4. Click the Job Storage tab, and select one of the following options:
●
Proof and Hold: Prints the rst copy of a multiple-copy job so you can verify the print quality and
prints the remaining copies when you request them at the printer control panel
●
Personal Job: Does not print the job until you request it at the printer control panel
Personal jobs are automatically deleted after printing.
●
Quick Copy: Prints the requested number of copies of the job and stores a copy of it so you can
print it again later
●
Stored Job: Prints the job on the printer and lets other users print it at any time
●
Make Job Private/Secure: Applies to Personal or Stored Jobs. You can require a personal
identication number (PIN) or password to print the stored job from the control panel:
—
None: No PIN or password is required.
—
PIN to print: A four-digit PIN is required.
—
Encrypt Job (with password) (for Windows 7 or later): A password, consisting of 4-32
characters, is required.
5. In the User Name area, select User Name to use the default user name or select Custom and then type
the user name you want.
6. In the Job Name area, select Automatic to use the default job name or select Custom and then type the
job name you want.
If you type a job name that is already in use, select one of the following:
●
Use Job Name + (1-99): Append a unique number to the end of the job name
●
Replace Existing File: Overwrite the existing stored job with the new one
7. Click OK , and then click Print to store the job on the printer.
Apply job storage to all print jobs (Windows)
1. Click Start, and do one of the following, depending on your operating system:
●
Windows 10: Click Settings, click Devices, and then click Printers and Scanners.
●
Windows 8, 8.1: Click Control Panel, click Hardware and Sound, and then click Devices and
Printers.
●
Windows 7: Click Devices and Printers.
2. Make sure your printer is selected.
3. Right-click your printer, click Printing preferences, and then click the Job Storage tab.
ENWW Print from the control panel 67
4. On the Job Storage tab, select one of the following options:
●
Proof and Hold: Prints the rst copy of a multiple-copy job so you can verify the print quality and
prints the remaining copies when you request them at the printer control panel
●
Personal Job: Does not print the job until you request it at the printer control panel
Personal jobs are automatically deleted after printing.
●
Quick Copy: Prints the requested number of copies of the job and stores a copy of it so you can
print it again later
●
Stored Job: Prints the job on the printer and lets other users print it at any time
●
Make Job Private/Secure: Applies to Personal or Stored Jobs. You can require a personal
identication number (PIN) or password to print the stored job from the control panel
—
None: No PIN or password is required.
—
PIN to print: A four-digit PIN is required.
—
Encrypt Job (with password) (for Windows 7 or later): A password, consisting of 4-32
characters, is required.
5. In the User Name area, select User Name to use the default user name or select Custom and then type
the user name you want.
6. In the Job Name area, select Automatic to use the default job name or select Custom and then type the
job name you want.
If you type a job name that is already in use, select one of the following:
●
Use Job Name + (1-99): Append a unique number to the end of the job name
●
Replace Existing File: Overwrite the existing stored job with the new one
7. Click OK , and then click Print to store the job on the printer.
Apply job storage to one print job (OS X)
1. On the File menu in the software program, click Print.
2. From the Copies & Pages pop-up menu, select Job Storage.
3. Make sure your printer is selected.
4. From the Mode pop-up menu, select one of the following options:
●
Quick Copy: Prints the requested number of copies of the job and stores a copy of it so you can
print it again later
●
Proof and Hold: Prints the rst copy of a multiple-copy job so you can verify the print quality and
prints the remaining copies when you request them at the printer control panel
●
Stored Job: Prints the job on the printer and lets other users print it at any time
●
Personal Job: Does not print the job until you request it at the printer control panel
Personal jobs are automatically deleted after printing.
5. In the User Name area, select User Name to use the default user name or select Custom and then type
the user name you want.
68 Chapter 6 Print ENWW
6. In the Job Name area, select Automatic to use the default job name or select Custom and then type the
job name you want.
If you type a job name that is already in use, select one of the following:
●
Use Job Name + (1-99): Append a unique number to the end of the job name
●
Replace Existing File: Overwrite the existing stored job with the new one
7. For Personal or Stored Jobs, select Use PIN to Print if you want to require a four-digit personal
identication number (PIN) to print the stored job from the control panel.
8. Click Print to store the job on the printer.
Apply job storage to all print jobs (OS X)
1. On the File menu in the software program, click Print.
2. From the Copies & Pages pop-up menu, select Job Storage.
3. Make sure your printer is selected.
4. From the Mode pop-up menu, select one of the following options:
●
Quick Copy: Prints the requested number of copies of the job and stores a copy of it so you can
print it again later
●
Proof and Hold: Prints the rst copy of a multiple-copy job so you can verify the print quality and
prints the remaining copies when you request them at the printer control panel
●
Stored Job: Prints the job on the printer and lets other users print it at any time
●
Personal Job: Does not print the job until you request it at the printer control panel
Personal jobs are automatically deleted after printing.
5. In the User Name area, select User Name to use the default user name or select Custom and then type
the user name you want.
6. In the Job Name area, select Automatic to use the default job name or select Custom and then type the
job name you want.
If you type a job name that is already in use, select one of the following:
●
Use Job Name + (1-99): Append a unique number to the end of the job name
●
Replace Existing File: Overwrite the existing stored job with the new one
7. For Personal or Stored Jobs, select Use PIN to Print if you want to require a four-digit personal
identication number (PIN) to print the stored job from the control panel.
8. Click Print to store the job on the printer.
To print a job stored on the printer
1. On the control panel, touch the Print icon.
2. In the display, touch the Stored Job or the Private Job icon.
3. Navigate to the stored job you want, and open it.
NOTE: If the job is private or encrypted, enter the PIN or password.
4. Select the number of copies, and touch Print.
ENWW Print from the control panel 69
To delete a job stored on the printer
1. On the control panel, touch the Print icon.
2. In the display, touch the Stored Job or the Private Job icon.
3. Open the folder containing your stored job, and do one of the following:
●
To delete one job, touch the job you want to delete.
●
To delete all the jobs in the folder, touch the trash icon, and then touch Delete.
NOTE: If some jobs are protected with a PIN or password, touch All jobs without a PIN or
password or All jobs with the same PIN or password and follow the onscreen instructions.
4. If needed, touch the trash icon, and then touch Delete.
Print from a USB device
This product features printing directly from a USB storage device (Plug and Print), so you can quickly print
les without sending them from a computer. The product accepts standard USB storage accessories in the
USB port near the control panel.
1. Insert the USB device into the USB port on the front of the product. The Memory Device Options menu
opens.
2. In the display, touch the Print Documents icon.
3. Navigate to the job you want on the USB device, and open it.
You can print the following types of les:
●
PDF
●
All photo formats
●
Microsoft Oice les, except Excel
4. Select the number of copies, and touch Black or Color to start printing.
Print with NFC
With Near Field Communications (NFC), you can walk up to the product and print from your smart phone or
tablet.
▲
To print using NFC, in the control panel touch (NFC), and follow the onscreen instructions.
Print with AirPrint (OS X)
Printing using Apple’s AirPrint is supported for iPad (iOS 4.2), iPhone (3GS or later), iPod touch (third
generation or later), and Mac (OS X v10.10 or later).
To use AirPrint, ensure the following:
●
The printer and the Apple device are connected to the same network as your AirPrint-enabled device. For
more information, visit www.hp.com/go/mobileprinting . If a local version of this website is not available
in your country/region, you might be directed to the HP Mobile Printing site in another country/region or
language.
●
Load paper that matches the paper settings of the printer.
70 Chapter 6 Print ENWW
To re-enable AirPrint
AirPrint is enabled, by default. If it becomes disabled, you can use the following instructions to enable it
again.
1. Open the EWS. For more information, see Open the EWS.
2. On the Network tab, click AirPrint and then click Status.
3. In the AirPrint Status row, click Turn On AirPrint.
Tips for print success
Software settings selected in the print driver apply only to printing. They do not apply to copying or scanning.
●
Cartridge tips
●
Paper loading tips
●
Printer settings tips (Windows)
●
Printer settings tips (OS X)
Cartridge tips
See Tips for working with cartridges.
Paper loading tips
See Tips for selecting and using paper.
Printer settings tips (Windows)
●
To change default print settings, do one of the following:
—
In the HP Printer Assistant, click Print, Scan & Fax , and then click Set Preferences.
—
On the File menu in the software program, click Print. Open the Printer Properties dialog box.
●
On the Color or Finishing tab of the printer driver, set the following options as needed:
—
Print in Grayscale: Allows you to print a black-and-white document using only the black cartridge.
It also allows you to print documents in high-quality grayscale, which uses color cartridges. Click
Black Only or High Quality CMYK Grayscale, and then click OK .
—
Pages per sheet: Helps you specify the order of the pages if you print document in more than two
pages per sheet.
—
Flip pages up: Depending on paper orientation, you can ip pages up for short-edge binding
(calendars, for example) or long-edge binding (books, for example).
—
Booklet Layout: Allows you to print a multiple-page document as a booklet. It places two pages on
each side of a sheet that can then be folded into a booklet in half size of the paper. Select a binding
method from the drop-down list, and then click OK :
ENWW Tips for print success 71
○
Left binding: The binding side after folded into a booklet appears at the left side. Select the
option if your reading habit is from left to right.
○
Right binding: The binding side after folded into a booklet appears at the right side. Select
the option if your reading habit is from right to left.
—
Print page borders: Allows you to add the borders to the pages if you print the document with two
or more pages per sheet.
●
You can use printing shortcuts to save time setting printing preferences.
Printer settings tips (OS X)
●
In the software program, be sure to select the correct paper size loaded in the printer:
a. From the File menu, select Page Setup.
b. In Format For, make sure your printer is selected.
c. From the pop-up menu, select Paper Size.
●
In the software program, be sure to select the correct paper type and quality loaded in the printer:
a. On the File menu in the software program, click Print.
b. From the Copies & Pages pop-up menu, select Paper/Quality, and select the correct paper type
and quality.
●
To print a black-and-white document using only the black cartridge, do the following:
a. On the File menu in the software program, click Print.
b. In the Print window, from the pop-up menu, select Copies & Pages, and then select Color.
c. Clear the HP EasyColor checkbox.
d. Click the Print in Grayscale pop-up menu, and select Black Only.
72 Chapter 6 Print ENWW
7 Copy and scan
●
Copy
●
Scan
●
Tips for copy and scan success
Copy
●
Copy settings
●
Load and copy identication cards
●
Copy photos
●
Load and copy mixed-size originals
●
Copy on both sides automatically
●
Cancel a copy job
Copy settings
●
Adjust lightness or darkness for copies
●
Select a paper tray for copies
●
Reduce or enlarge a copy
Adjust lightness or darkness for copies
1. Load your original print-side down on the scanner glass or print-side up in the automatic document
feeder.
For more information, see Load the scanner or Load the document feeder.
2. On the control panel, touch the Copy icon.
3. In the display, touch the Document icon.
4. Touch Settings to view the Copy Settings menu.
5. Touch Lighter/Darker, and use the slider to lighten or darken the printed copies.
Select a paper tray for copies
1. Load the paper onto which you want to copy into a tray.
For more information, see Load media.
2. On the control panel, touch the Copy icon.
3. In the display, touch the Document icon.
4. Touch Settings to view the Copy Settings menu.
ENWW Copy 73
5. Touch Tray Selection.
6. Select the tray into which you loaded the paper in step 1.
NOTE: If you select Tray 1 and it is set to Any Size and Any Type, be sure to select the correct media size for
that tray.
Reduce or enlarge a copy
1. Load your original print-side down on the scanner glass or print-side up in the automatic document
feeder.
For more information, see Load the scanner or Load the document feeder.
2. On the control panel, touch the Copy icon.
3. In the display, touch the Document icon.
4. Touch Settings to view the Copy Settings menu.
5. Touch Resize, and select one of the resize menu options.
Load and copy identication cards
Use this feature to copy both sides of identication cards, or other small-sized documents, onto the same
side of one sheet of paper. The product prompts you to copy the rst side, and then to rotate the second side
on the scanner glass and copy again. The product prints both images on a single page.
1. Load the ID card onto the scanner glass. Orient the card using the media mark at the back-left of the
scanner glass.
For more information, see Load the scanner.
2. Close the scanner lid.
3. On the control panel, touch the Copy icon.
4. In the display, touch the ID Card icon.
5. Touch Settings to view the Copy Settings menu.
6. Select the tray, copy quality, and lightness/darkness settings.
74 Chapter 7 Copy and scan ENWW
7. Follow the prompts on the control panel to copy the rst side of the ID card, rotate and orient the card
Copy photos
NOTE: Copy photos from the scanner glass, not from the document feeder.
1. Place the photo on the scanner glass, picture-side down at the upper-left corner of the glass, and close
on the scanner glass, and then complete copying and printing the ID card.
the scanner lid.
For more information, see Load the scanner.
2. On the control panel, touch the Copy icon, and then touch the Document icon.
3. Touch Settings, make sure that Enhancement is set to Mixed (which is the default), and set the Color/
Black as needed.
4. Depending on the product model, touch Copy, or touch (Back) and then touch Copy.
Load and copy mixed-size originals
Use the scanner glass to make copies of mixed-size originals.
NOTE: You can use the document feeder to copy mixed-size originals only if the pages share a common
dimension. For example, you can combine Letter and Legal size pages because they have the same width.
Stack the pages so the top edges are even with each other, and so that the pages have the same width but
varying lengths.
The size of the copied area is based on the rst media size detected by the printer.
1. Load paper that is large enough for the largest page in the original document into a tray.
2. Place one page of the original document face down on the scanner glass. Use the media mark at the
back-left of the glass to orient the document.
For more information, see Load the scanner.
3. On the control panel, touch the Copy icon.
4. In the display, touch the Document icon.
5. Specify the number of copies, and select the tray containing the paper for this job.
6. Follow the prompts on the control panel to copy the document loaded on the glass.
ENWW Copy 75
Repeat these instructions for each original page.
Copy on both sides automatically
1. Load originals in the document feeder.
For more information, see Load the document feeder.
2. On the control panel, touch the Copy icon.
3. In the display, touch the Document icon.
4. Touch Settings to view the Copy Settings menu.
5. Touch 2–sided, and select a two-sided copying option.
Cancel a copy job
Do one of the following:
●
If a copying job is in progress, touch (Cancel) on the printer control panel at any time to cancel the
job.
●
If the originals for the job are loaded in the document feeder, wait for the printer to stop copying before
removing the media from the document feeder.
Scan
●
Scan to a USB drive
●
Scan to a computer
●
Scan to email
●
Scan to a network folder
●
Scan to SharePoint
●
Scan using HP scanning software
●
Scan using other software
●
Scan using Webscan
●
Scan documents as editable text
Scan to a USB drive
1. Load your original print-side down on the scanner glass or print-side up in the automatic document
feeder.
For more information, see Load the scanner or Load the document feeder.
2. Insert a USB device into the USB port on the front or back of the product.
3. On the control panel, touch the Scan icon. Then, touch the USB icon.
4. Touch Settings or (Setup) to select color, size, and resolution options from the Settings menu.
5. Touch Hide Settings or (Back) to return to the Scan to USB menu, and select a le type from the Save
As list.
76 Chapter 7 Copy and scan ENWW
6. Touch Filename, and use the keypad to assign a name to the scanned le. Touch Done .
7. Touch Save.
Scan to a computer
Before scanning to a computer, make sure you have already installed the HP recommended printer software.
The printer and computer must be connected and turned on.
In addition, on Windows computers, the printer software must be running before you scan.
NOTE: You can use the HP printer software to scan documents into editable text. For more information, see
Scan documents as editable text.
●
To set up scan to computer
●
To scan to a computer from the control panel
To set up scan to computer
The scan to a computer feature is enabled by default from the factory. Follow these instructions if the feature
has been disabled, and you want to enable it again.
IMPORTANT: For security purposes, scanning remotely is disabled by default. To enable this feature, in the
Embedded Web Server, open the Settings tab, click Administrator Settings, select the Enable checkbox
beside Scan from a Computer or Mobile Device, and then click Apply.
When this feature is enabled, anyone with access to the printer can scan whatever is on the scanner glass.
Set up scanning to a computer (Windows)
1. Open the HP Printer Assistant. For more information, see Open the HP Printer Assistant.
2. Go to the Scan section.
3. Select Manage Scan to Computer.
4. Click Enable.
Set up scanning to a computer (OS X)
1. Open HP Utility. For more information, see Open HP Utility.
2. Select Scan to Computer.
3. Select Enable Scan to Computer.
To scan to a computer from the control panel
1. Load your original print-side down on the scanner glass or print-side up in the automatic document
feeder.
For more information, see Load the scanner or Load the document feeder.
2. On the control panel, touch the Scan icon.
3. In the display, touch the Computer icon.
4. Do one of the following:
ENWW Scan 77
●
On a 203-mm (8-in)control panel: After selecting the computer you want to scan to, touch Scan
Shortcut, select a scan option, and then touch the Send icon.
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On a 109-mm (4.3-in)control panel: After selecting the computer you want to scan to and the scan
type, touch the Start Scan in the dialog box that appears.
Scan to email
The Scan-to-Email App is an application that allows you to quickly scan and email photos or documents to the
specied recipients directly from your HP printer. You can set up your email addresses, log in to your accounts
with the given PIN codes, and then scan and email your documents.
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To set up scan to email
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To scan a document or photo to email
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To change account settings
To set up scan to email
1. Open the EWS. For more information, see Open the EWS.
2. On the Scan tab, click Scan to Email, and then click Settings.
3. Do one of the following:
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If your organization uses one email server for all its emails: In the Outgoing Email Settings
section, set up your email addresses and the SMTP server information.
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If your organization uses multiple email servers for its emails: In the Outgoing Email Proles
section, set up the email addresses, names, and security PINs for each email prole.
4. Under Address Book, click Contacts, and set up the contacts.
5. Under Scan to Email, click Email Options, and congure the scan and le settings for email sent from
the printer.
6. Click Apply.
To scan a document or photo to email
1. Load your original print-side down on the scanner glass or print-side up in the automatic document
feeder.
For more information, see Load the scanner or Load the document feeder.
2. On the control panel, touch the Scan icon.
3. In the display, touch the Email icon, and select the email account you want.
NOTE: If you do not have an account, set up the scan-to-email feature.
4. If prompted, enter the PIN.
5. Verify or change the information in the To, Subject, Message (if available), and File Name elds. To
change the email recipients, touch the Phone Book icon.
6. Touch the preview area, and then touch Send.
To change account settings
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Change account settings in the EWS
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Change account settings (OS X)
Change account settings in the EWS
1. Open the EWS. For more information, see Open the EWS.
2. On the Scan tab, click Scan to Email, and then click Settings.
3. In the setup page, do one of the following:
●
If your organization uses one email server for all its emails: In the Outgoing Email Settings
section, change the email addresses and the SMTP server information, as needed.
●
If your organization uses multiple email servers for its emails: In the Outgoing Email Proles
section, change the email addresses, names, and security PINs for each email prole, as needed.
4. To verify the changes to the prole, click Save and Test and follow the onscreen instructions.
5. When done, click Apply.
Change account settings (OS X)
1. Open HP Utility. For more information, see Open HP Utility.
2. Click Scan to Email.
The EWS opens. Follow the instructions in Change account settings in the EWS.
Scan to a network folder
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To set up scan to a network folder
●
To scan to a network folder
To set up scan to a network folder
1. Open the EWS. For more information, see Open the EWS.
2. On the Settings tab, click Control Panel Customization, and then click Quick Sets.
3. Click (Add), for Type select Scan to Network Folder, and follow the onscreen instructions for adding
a Quick Set
4. In this page, follow the onscreen instructions for setting up the network folder, authentication
requirements, and scan and le congurations. When nished, click Apply.
5. In the settings page, follow the onscreen instructions for conguring scan settings, such as paper size
and scan resolution. When nished, click Save.
prole for a network folder. When nished, click Next .
To scan to a network folder
1. Load your original print-side down on the scanner glass or print-side up in the automatic document
feeder.
For more information, see Load the scanner or Load the document feeder.
2. Do one of the following:
●
On a 203-mm (8-in) control panel: Touch the Scan icon, the Network Folder icon, and then navigate
to the network folder.
●
On a 109-mm (4.3-in) control panel: Touch the Quick Sets icon, and then select the Quick Set
prole for the network folder.
ENWW Scan 79
3. If prompted, enter the PIN.
4. Verify or change the information in the Save As and File Name elds.
5. Touch the preview area, and then touch Send.
Scan to SharePoint
●
To set up scan to SharePoint
●
To scan to SharePoint
To set up scan to SharePoint
1. Open the EWS. For more information, see Open the EWS.
2. On the Settings tab, click Control Panel Customization, and then click Quick Sets.
3. Click (Add), for Type select Scan to SharePoint, and follow the onscreen instructions for adding a
Quick Set
4. In this page, follow the onscreen instructions for setting up the SharePoint destination, authentication
requirements, and scan and le congurations. When nished, click Apply.
To scan to SharePoint
1. Load your original print-side down on the scanner glass or print-side up in the automatic document
feeder.
prole for the SharePoint destination. When nished, click Next .
For more information, see Load the scanner or Load the document feeder.
2. Do one of the following:
●
On a 203-mm (8-in) control panel: Touch the Scan icon, the SharePoint icon, and then navigate to
the SharePoint folder.
●
On a 109-mm (4.3-mm) control panel: Touch the Quick Sets icon, and then select the Quick Set
prole for the SharePoint destination.
3. If prompted, enter the PIN.
4. Verify or change the information in the Save As and File Name elds.
5. Touch the preview area, and then touch Send.
Scan using HP scanning software
Use the HP software to scan documents into editable text, a format that allows you to search, copy, paste,
and edit within the scanned document. Use this format to edit letters, newspaper clippings, and many other
documents. For more information, see Scan documents as editable text.
Follow the instructions for your operating system.
IMPORTANT: For security purposes, scanning remotely is disabled by default. To enable this feature, in the
Embedded Web Server, open the Settings tab, click Administrator Settings, select the Enable checkbox
beside Scan from a Computer or Mobile Device, and then click Apply.
When this feature is enabled, anyone with access to the printer can scan whatever is on the scanner glass.
NOTE: The HP scanning software is also available on the Scan tab in the HP Printer Assistant.
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To scan using HP scanning software (Windows)
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To scan using HP scanning software (OS X)
To scan using HP scanning software (Windows)
1. Load your original print-side down on the scanner glass or print-side up in the automatic document
feeder.
For more information, see Load the scanner or Load the document feeder.
2. On the computer, open the HP scanning software:
a. From the computer desktop, click Start .
b. Select Programs or All Programs.
c. Select the folder for your HP printer.
d. Select HP Scan.
3. Select a scan shortcut. Make changes to the scan settings, if needed.
4. To start the scan, click Scan.
NOTE:
●
Click the More link in the top-right corner of the Scan dialog box to review and modify settings for
any scan.
●
If Show Viewer After Scan is selected, you can make adjustments to the scanned image in the
preview screen.
To scan using HP scanning software (OS X)
1. Load your original print-side down on the scanner glass or print-side up in the automatic document
feeder.
For more information, see Load the scanner or Load the document feeder.
2. Open HP Easy Scan. This is located in the Applications folder.
3. Follow the onscreen instructions to complete the scan.
Scan using other software
The product is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The product works with
Windows-based programs that support TWAIN-compliant or WIA-compliant scanning devices and with
Macintosh-based programs that support TWAIN-compliant scanning devices.
While you are in a TWAIN-compliant or WIA-compliant program, you can gain access to the scanning feature
and scan an image directly into the open program. For more information, see the help le or the
documentation that came with your TWAIN-compliant or WIA-compliant software program.
●
To scan from a TWAIN-compliant program
●
To scan from a WIA-compliant program
To scan from a TWAIN-compliant program
Generally, a software program is TWAIN-compliant if it has a command such as Acquire, File Acquire, Scan,
Import New Object, Insert from, or Scanner. If you are unsure whether the program is compliant or you do
not know what the command is called, see the software program help or documentation.
ENWW Scan 81
▲
Start the scan from within the TWAIN-compliant program. See the software program help or
documentation for information about the commands and steps to use.
NOTE: When scanning from a TWAIN-compliant program, the HP Scan software program might start
automatically. If the HP Scan program starts, you can make changes while previewing the image. If the
program does not start automatically, the image goes to the TWAIN-compliant program immediately.
To scan from a WIA-compliant program
WIA is another way to scan an image directly into a software program. WIA uses Microsoft software to scan,
instead of the HP Scan software.
Generally, a software program is WIA-compliant if it has a command such as Picture/From Scanner or
Camera in the Insert or File menu. If you are unsure whether the program is WIA-compliant, see the software
program help or documentation.
▲
To scan, do one of the following:
●
Start the scan from within the WIA-compliant program. See the software program help or
documentation for information about the commands and steps to use.
●
Windows Vista or XP: In the control panel, open the Hardware and Sound folder, open the
Cameras and Scanner folder, and double-click the product icon. This opens the standard Microsoft
WIA Wizard, which enables you to scan to a le.
●
Windows 7, 8, 8.1, or 10: In the control panel, open the Devices and Printers folder, and doubleclick the product icon. This opens the standard Microsoft WIA Wizard, which enables you to scan to
a le.
Scan using Webscan
Webscan is a feature of the HP Embedded Web Server (EWS) that lets you scan photos and documents from
your printer to your computer using a web browser.
This feature is available even if you did not install the printer software on your computer.
NOTE:
●
By default, Webscan is o. You can enable this feature from the EWS.
●
If you are unable to open Webscan in the EWS, your network administrator might have turned it o. For
more information, contact your network administrator or the person who set up your network.
To enable Webscan
1. Open the EWS. For more information, see Open the EWS.
2. Click the Settings tab.
3. In the Security section, click Administrator Settings.
4. Select Webscan from EWS, and click Apply.
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To scan using Webscan
Scanning using Webscan oers basic scan options. For additional scan options or functionality, scan from the
HP printer software.
1. Load your original print-side down on the scanner glass or print-side up in the automatic document
feeder.
For more information, see Load the scanner or Load the document feeder.
2. Open the EWS. For more information, see Open the EWS.
3. Click the Scan tab.
4. Click Webscan, change any settings, and then click Start Scan.
Scan documents as editable text
When scanning documents, you can use the HP software to scan documents into a format that you can
search, copy, paste, and edit. This allows you to edit letters, newspaper clippings, and many other documents.
●
Guidelines for scanning documents as editable text
●
To scan a document to editable text (Windows)
●
To scan documents as editable text (OS X)
Guidelines for scanning documents as editable text
●
Make sure the scanner glass or document feeder window is clean.
Smudges or dust on the scanner glass or document feeder window can prevent the software from
converting the document to editable text.
●
Make sure the document is loaded correctly.
Make sure the original is properly loaded and that the document is not skewed.
●
Make sure the text on the document is clear.
To successfully convert the document to editable text, the original must be clear and of high quality.
The following conditions can cause the software to not convert the document successfully:
—
The text on the original is faint or wrinkled.
—
The text is too small.
—
The structure of the document is too complex.
—
The text is tightly spaced. For example, if the text that the software converts has missing or
combined characters, "rn" might appear as "m."
—
The text is on a colored background. Colored backgrounds can cause images in the foreground to
blend too much.
●
Choose the correct prole.
Be sure to select a shortcut or preset that allows scanning as editable text. These options use scan
settings designed to maximize the quality of your scan:
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Windows: Use the Editable Text (OCR) or Save as PDF shortcuts.
—
OS X: Use the Documents preset.
●
Save your le in the correct format.
—
If you want to extract just the text from the document, without any of the formatting of the
original, select a plain text format, such as Text (.txt) or TXT.
—
If you want to extract the text, as well as some of the formatting of the original, select RTF or PDF
Searchable.
To scan a document to editable text (Windows)
1. Load your original print-side down on the scanner glass or print-side up in the automatic document
feeder.
For more information, see Load the scanner or Load the document feeder.
2. Open the printer software. For more information, see Open the printer software (Windows).
3. Select Save as Editable Text (OCR), and click Scan.
NOTE:
●
Click the More link in the top-right corner of the Scan dialog box to review and modify settings for
any scan.
●
If Show Viewer After Scan is selected, you can make adjustments to the scanned image in the
preview screen.
To scan documents as editable text (OS X)
1. Load your original print-side down on the scanner glass or print-side up in the automatic document
feeder.
For more information, see Load the scanner or Load the document feeder.
2. Double-click the HP Scan icon. This icon is located in the HP folder in the Applications folder at the top
level of the hard disk.
3. Click the Scan button and conrm your scanning device and settings.
4. Follow the onscreen instructions to complete the scan.
5. When all of the pages have been scanned, select Save from the File menu. The Save dialog box appears.
6. Select the type of editable text:
I want to... Follow these steps
Extract just the text, without any of the formatting of the
original.
Extract the text, as well as some of the formatting of the
original.
Extract the text and make it searchable in PDF readers. Select PDF Searchable from the Format pop-up menu.
7. Click Save.
Select TXT from the Format pop-up menu.
Select RTF from the Format pop-up menu.
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