HP PageWide 765, PageWide 755 User's Guide

HP PageWide Enterprise Color 765, HP PageWide Color 755

User Guide

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Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 4, 1/2019

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Inc

orporated.

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UNIX® is a registered trademark of The Open Gr

oup.

Table of contents

1 Printer overview ........................................................................................................................................................................................ 1

Caution icons ............................................................................................................................................................................. 2

Printer views .............................................................................................................................................................................. 3

Printer front view ................................................................................................................................................. 3

Printer back view and interface ports ............................................................................................................... 4

Control-panel view ............................................................................................................................................... 5

How to use the touchscreen control panel ................................................................................. 7

Printer specications ............................................................................................................................................................... 8

Technical specications ...................................................................................................................................... 8

Supported operating systems ........................................................................................................................... 9

Mobile printing solutions .................................................................................................................................. 11

Printer dimensions ............................................................................................................................................ 12

Power consumption, electrical specications, and acoustic emissions ................................................... 13

Operating environment range ......................................................................................................................... 13

Printer hardware setup and software installation ............................................................................................................ 14

2 Paper trays .............................................................................................................................................................................................. 15

Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 16

Introduction ........................................................................................................................................................ 16

Tray 1 paper orientation ................................................................................................................................... 17

Use alternative letterhead mode .................................................................................................................... 22

Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 22

Load paper to Tray 2 ............................................................................................................................................................. 23

Introduction ........................................................................................................................................................ 23

Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 25

Use alternative letterhead mode .................................................................................................................... 29

Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 29

Load the 4,000-sheet high-capacity input (HCI) tray ....................................................................................................... 30

Introduction ........................................................................................................................................................ 30

HCI paper orientation ........................................................................................................................................ 32

Use alternative letterhead mode .................................................................................................................... 33

Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 34

ENWW iii

Load and print envelopes ..................................................................................................................................................... 35

Introduction ........................................................................................................................................................ 35

Print envelopes .................................................................................................................................................. 35

Envelope orientation ......................................................................................................................................... 35

Load and print labels ............................................................................................................................................................. 37

Introduction ........................................................................................................................................................ 37

Manually feed labels ......................................................................................................................................... 37

Label orientation ............................................................................................................................................... 38

3 Supplies, accessories, and parts .......................................................................................................................................................... 39

Order supplies, accessories, and parts ............................................................................................................................... 40

Ordering .............................................................................................................................................................. 40

Supplies and accessories ................................................................................................................................. 40

Maintenance/long-life consumables (LLC) .................................................................................................... 41

Customer self-repair parts ............................................................................................................................... 41

Replace the cartridges .......................................................................................................................................................... 43

Introduction ........................................................................................................................................................ 43

Cartridge information ....................................................................................................................................... 43

Remove and replace the cartridges ............................................................................................................... 44

Replace the service uid container ..................................................................................................................................... 47

Introduction ........................................................................................................................................................ 47

Remove and replace the service uid container .......................................................................................... 47

4 Print .......................................................................................................................................................................................................... 51

Print tasks (Windows) ............................................................................................................................................................ 52

How to print (Windows) .................................................................................................................................... 52

Automatically print on both sides (Windows) ............................................................................................... 52

Manually print on both sides (Windows) ........................................................................................................ 53

Print multiple pages per sheet (Windows) .................................................................................................... 53

Select the paper type (Windows) .................................................................................................................... 54

Additional print tasks ........................................................................................................................................ 55

Print tasks (OS X) .................................................................................................................................................................... 56

How to print (OS X) ............................................................................................................................................ 56

Automatically print on both sides (OS X) ....................................................................................................... 56

Manually print on both sides (OS X) ................................................................................................................ 56

Print multiple pages per sheet (OS X) ............................................................................................................ 57

Select the paper type (OS X) ............................................................................................................................ 57

Additional print tasks ........................................................................................................................................ 57

Store print jobs on the printer to print later or print privately ........................................................................................ 59

Introduction ........................................................................................................................................................ 59

Create a stored job (Windows) ........................................................................................................................ 59

iv ENWW

Create a stored job (OS X) ................................................................................................................................ 60

Print a stored job ............................................................................................................................................... 61

Delete a stored job ............................................................................................................................................ 61

Delete a job that is stored on the printer .................................................................................. 61

Change the job storage limit ....................................................................................................... 61

Information sent to printer for Job Accounting purposes ........................................................................... 62

Mobile printing ........................................................................................................................................................................ 63

Introduction ........................................................................................................................................................ 63

Wi-Fi Direct and NFC Connect and Print ......................................................................................................... 63

HP ePrint via email ............................................................................................................................................ 64

HP ePrint software ............................................................................................................................................ 65

AirPrint ................................................................................................................................................................. 65

Android embedded printing ............................................................................................................................. 65

Print from the USB port ......................................................................................................................................................... 67

Introduction ........................................................................................................................................................ 67

Enable the USB port for printing ..................................................................................................................... 67

Print USB documents ........................................................................................................................................ 68

5 Manage the printer ................................................................................................................................................................................. 69

Advanced conguration with the HP Embedded Web Server (EWS) ............................................................................. 70

Introduction ........................................................................................................................................................ 70

How to access the HP Embedded Web Server (EWS) .................................................................................. 70

HP Embedded Web Server features ............................................................................................................... 71

Information tab ............................................................................................................................. 71

General tab .................................................................................................................................... 72

Print tab .......................................................................................................................................... 73

Troubleshooting tab ..................................................................................................................... 73

Security tab .................................................................................................................................... 74

HP Web Services tab .................................................................................................................... 74

Networking tab .............................................................................................................................. 74

Other Links list ............................................................................................................................... 76

Congure IP network settings .............................................................................................................................................. 77

Printer sharing disclaimer ................................................................................................................................ 77

View or change network settings ................................................................................................................... 77

Rename the printer on a network .................................................................................................................. 77

Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 78

Manually congure IPv6 TCP/IP parameters from the control panel ........................................................ 78

Link speed and duplex settings ...................................................................................................................... 79

Printer security features ....................................................................................................................................................... 80

Introduction ........................................................................................................................................................ 80

Security statements .......................................................................................................................................... 80

ENWW v

Assign an administrator password ................................................................................................................. 80

IP Security ........................................................................................................................................................... 81

Lock the formatter ............................................................................................................................................ 81

Encryption support: HP High Performance Secure Hard Disks .................................................................. 81

Energy-conservation settings .............................................................................................................................................. 82

Introduction ........................................................................................................................................................ 82

Set the sleep timer and congure the printer to use 1 watt or less of power ........................................ 82

HP Web Jetadmin ................................................................................................................................................................... 83

Software and rmware updates .......................................................................................................................................... 84

6 Solve problems ....................................................................................................................................................................................... 85

Customer support .................................................................................................................................................................. 86

Control panel help system .................................................................................................................................................... 87

Restore factory settings ........................................................................................................................................................ 88

Introduction ........................................................................................................................................................ 88

Method one: Restore factory settings from the printer control panel ...................................................... 88

Method two: Restore factory settings from the HP Embedded Web Server (network-connected

printers only) ...................................................................................................................................................... 88

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. 89

Change the “Very Low” settings ...................................................................................................................... 89

Order supplies .................................................................................................................................................... 89

Printer does not pick up paper or misfeeds ....................................................................................................................... 91

Introduction ........................................................................................................................................................ 91

The printer does not pick up paper ................................................................................................................ 91

The printer picks up multiple sheets of paper .............................................................................................. 93

Clear paper jams .................................................................................................................................................................... 97

Introduction ........................................................................................................................................................ 97

Paper jam locations ........................................................................................................................................... 97

Auto-navigation for clearing paper jams ....................................................................................................... 98

Experiencing frequent or recurring paper jams? .......................................................................................... 98

Clear paper jams in Tray 1 ............................................................................................................................... 99

Clear paper jams in Tray 2 ............................................................................................................................. 102

Clear paper jams in Tray 3 ............................................................................................................................. 104

Clear paper jams in the output bin ............................................................................................................... 108

Clear paper jams in the duplexer .................................................................................................................. 109

Clear paper jams in the 3x550-sheet trays ................................................................................................ 111

Clear paper jams in the 4,000-sheet high-capacity input (HCI) tray ...................................................... 113

Improve print quality ........................................................................................................................................................... 118

Introduction ...................................................................................................................................................... 118

Check the cartridge status ............................................................................................................................. 118

Update the printer rmware ......................................................................................................................... 119

vi ENWW

Change the print quality setting ................................................................................................................... 119

Print from a dierent software program .................................................................................................... 119

Check paper and quality settings ................................................................................................................. 119

Check grayscale and black settings ............................................................................................................. 120

Adjust color settings (Windows) ................................................................................................................... 120

Check paper and the printing environment ................................................................................................ 121

Step one: Use paper that meets HP specications ............................................................... 121

Step two: Check the environment ............................................................................................ 121

Visually inspect the cartridge ........................................................................................................................ 122

Clean the printer .............................................................................................................................................. 123

Print and interpret the Print Quality Report ........................................................................... 123

Clean the printhead .................................................................................................................... 123

Clean the rollers .......................................................................................................................... 124

Try a dierent print driver .............................................................................................................................. 124

Solve wired network problems .......................................................................................................................................... 126

Introduction ...................................................................................................................................................... 126

Poor physical connection ............................................................................................................................... 126

The computer is unable to communicate with the printer ....................................................................... 126

The printer is using incorrect link and duplex settings for the network ................................................ 127

New software programs might be causing compatibility problems ...................................................... 127

The computer or workstation might be set up incorrectly ...................................................................... 127

The printer is disabled, or other network settings are incorrect ............................................................. 127

Index ........................................................................................................................................................................................................... 129

ENWW vii

viii ENWW

1 Printer overview

●

Caution icons

●

Printer views

●

Printer specications

●

Printer hardware setup and software installation

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/

support/pwcolor765 or www.hp.com/support/colorpw755.

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW 1

Caution icons

CAUTION: Sharp edge in close proximity.

CAUTION: Keep body parts away from moving parts.

CAUTION: Hot surface.

CAUTION: Electrical shock.

2 Chapter 1 Printer overview ENWW

Printer views

4 5

910

●

Printer front view

●

Printer back view and interface ports

●

Control-panel view

Printer front view

1 Left door

2 Easy-access USB printing port

3 Control panel with color touchscreen display (tilts up for easier viewing)

4 On/O button

5 Serial number and product number label

6 Output bin and output bin stop

7 Right door (access for clearing jams)

8 Duplexer

9 Tray 2

10 Front door (access to the cartridge)

11 Service uid container

ENWW Printer views 3

Printer back view and interface ports

1 2 3 4 5

1 Power connection

2 Formatter plate (contains the interface ports)

3 Access door to interface ports and cable lock slot

4 Multipurpose tray (Tray 1)

5 Tray 1 extension

6 Hardware integration pocket (HIP) for connecting accessories and third-party devices

The printer includes the following interface ports.

1 Host USB port for connecting external USB devices (this port might be covered)

NOTE: For easy-access USB printing, use the USB port near the control panel.

2 Local area network (LAN) Ethernet (RJ-45) network port

3 Hi-Speed USB 2.0 printing port

4 Cable lock slot

4 Chapter 1 Printer overview ENWW

Control-panel view

The Home screen provides access to the printer features and indicates the current status of the printer.

Return to the Home screen at any time by selecting the Home button.

NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.

1 Reset button Select the Reset button to clear changes, release the printer from a paused state, display the Message

Center if there are errors, and restore the default settings.

2 Sign In or Sign Out button Select the Sign In button to access secured features.

Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.

NOTE: This button displays only if the administrator has congured the printer to require permission

for access to features.

Information button

Help button

5 Current time Displays the current time.

6 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.

Select the Information button to access a screen that provides access to several types of printer information. Select the following buttons on the Information screen for printer information:

● Display Language: Change the language setting for the current user session.

● Sleep Mode: Place the printer into sleep mode.

● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or

other device with Wi-Fi.

● Wireless: View or change wireless connection settings (wireless accessory equipped models

only).

● Ethernet: View or change Ethernet connection settings.

● HP Web Services: View information to connect and print to the printer using HP Web Services

(ePrint).

Select the Help button to open the embedded help system.

NOTE: The available applications vary by printer. The administrator can congure which applications

appear and the order in which they appear.

ENWW Printer views 5

7 Home-screen page

indicator

Indicates the number of pages on the Home screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages.

Home button

Select the Home button to return to the Home screen.

6 Chapter 1 Printer overview ENWW

How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action Description Example

Touch Touch an item on the screen to select that item

or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.

Swipe Touch the screen and then move your nger

horizontally to scroll the screen sideways.

Scroll Touch the screen and then move your nger

vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.

Touch the Settings icon to open the Settings app.

Swipe until the Settings app displays.

Scroll through the Settings app.

ENWW Printer views 7

Printer specications

IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.

For current information, see www.hp.com/support/pwcolor765 or www.hp.com/support/colorpw755.

●

Technical specications

●

Supported operating systems

●

Mobile printing solutions

●

Printer dimensions

●

Power consumption, electrical specications, and acoustic emissions

●

Operating environment range

Technical specications

Model name

Product number

Paper handling Tray 1 (100-sheet capacity)

Tray 2 (550-sheet capacity)

550-sheet paper tray

NOTE: The printer supports one optional input

accessory.

550-sheet paper tray and stand Optional Optional

3x550-sheet paper tray Optional Optional

4,000-sheet high-capacity input (HCI) tray Optional Optional

Automatic duplex printing

Connectivity 10/100/1000 Ethernet LAN connection with IPv4

and IPv6

Hi-Speed USB 2.0

Easy-access USB port for printing without a

computer and upgrading the rmware

HP Internal USB Ports Optional Optional

765dn

J7Z04A

Optional Optional

755dn

4PZ47A

HP Jetdirect 3000w NFC/Wireless Accessory for

printing from mobile devices

HP Jetdirect 2900nw Print Server Accessory for

wireless connectivity

Hardware integration pocket (HIP) for connecting

accessories and third-party devices

Memory 1.5 GB memory, expandable to 2.5 GB by adding

DIMM memory module

8 GB memory Not supported

Optional Optional

Optional

Not supported

8 Chapter 1 Printer overview ENWW

Model name

765dn

755dn

Product number

HP 8 GB eMMC module Not supported

HP 128 GB eMMC module Not supported

HP Secure High Performance Hard Disk Drive (FIPS) Optional Not supported

Control-panel display and input

Print Prints 55 pages per minute (ppm) on letter and A4

Prints 35 pages per minute (ppm) on letter and A4

Prints 75 ppm on letter and A4 size paper in General

Prints 55 ppm on letter and A4 size paper in General

Easy-access USB printing (no computer required)

Constant-view color touchscreen control panel

size paper in Professional mode.

Oce mode.

J7Z04A

4PZ47A

Supported operating systems

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

The following information applies to the printer-specic Windows PCL 6, HP print drivers for OS X, and to the software installer.

Windows: Download HP Easy Start from 123.hp.com/PageWide to install the HP print driver. Or go to the printersupport website for this printer: www.hp.com/support/pwcolor765 or www.hp.com/support/colorpw755 to download the print driver or the software installer to install the HP print driver.

OS X: Mac computers are supported with this printer. Download HP Easy Start from 123.hp.com/PageWide to install the HP print driver.

1. Go to 123.hp.com/PageWide.

2. Follow the steps provided to download the printer software.

Table

1-1 Supported operating systems and print drivers

Operating system Print driver installed (from the software on

the web)

Windows® XP SP3, 32-bit

The “HP PCL.6” printer-specic print driver is installed for this operating system as part of the software installation.

Notes

Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best eort support for the discontinued XP operating system. Some features and page sizes in the print driver are not supported.

ENWW Printer specications 9

Table 1-1 Supported operating systems and print drivers (continued)

Operating system Print driver installed (from the software on

the web)

Windows Vista®, 32-bit

Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is

Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is

Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print

Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print

Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver is

The “HP PCL.6” printer-specic print driver is installed for this operating system as part of the software installation.

installed for this operating system as part of the software installation.

driver is installed for this operating system as part of the software installation.

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Notes

Microsoft retired mainstream support for Windows Vista in April 2012. HP will continue to provide best eort support for the discontinued Vista operating system. Some features and page sizes in the print driver are not supported.

Windows 8 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.

Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.

Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best eort support for the discontinued Server 2008 operating system. Some features and page sizes in the print driver are not supported.

Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best eort support for the discontinued Server 2008 operating system.

10 Chapter 1 Printer overview ENWW

Table 1-1 Supported operating systems and print drivers (continued)

Operating system Print driver installed (from the software on

the web)

Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is

available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it.

OS X 10.11 El Capitan, OS X 10.12 Sierra Download HP Easy Start from 123.hp.com/

PageWide, and then use it to install the print

driver.

Notes

NOTE: Supported operating systems can change. For a current list of supported operating systems, go to www.hp.com/support/pwcolor765 or www.hp.com/support/colorpw755 for HP's all-inclusive help for the

printer.

NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.

Table 1-2 Minimum system requirements

Windows OS X

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 400 MB of available hard-disk space

● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)

Mobile printing solutions

HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/

MobilePrinting.

NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.

● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with

HP Connected)

● HP ePrint app (Available for Android and iOS)

● HP ePrint software

● Google Cloud Print

● AirPrint

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 1 GB of available hard-disk space

● Android Printing

● Windows 10 Printing

ENWW Printer specications 11

Printer dimensions

NOTE: These values are subject to change. For current information, go to www.hp.com/support/pwcolor765 or www.hp.com/support/colorpw755.

Table 1-3 Dimensions for printer base model

Printer fully closed Printer fully opened

Height 462 mm (18.2 in) 534 mm (21 in)

Depth 595 mm (23.4 in) 1,027 mm (40.4 in)

Width 600 mm (23.6 in) 1530 mm (60.2 in)

Weight (with cartridge) 45.6 kg (100.5 lb)

Table 1-4 Dimensions for the 1x550-sheet paper feeder

Printer fully closed Printer fully opened

Height 117 mm (4.6 in) 117 mm (4.6 in)

Depth 520 mm (20.5 in) 685 mm (27 in)

Width 600 mm (23.6 in) 600 mm (23.6 in)

Weight (with cartridge) 9.5 kg (21 lb)

Table 1-5 Dimensions for the 1x550-sheet paper feeder with stand

Accessory fully closed Accessory fully opened

Height 436 mm (17.2 in) 436 mm (17.2 in)

Depth 520 mm (20.5 in) 685 mm (27 in)

Width 600 mm (23.6 in) 600 mm (23.6 in)

Weight 28.6 kg (63 lb)

Table 1-6 Dimensions for the 3x550-sheet paper feeder with stand

Printer fully closed Printer fully opened

Height 436 mm (17.2 in) 436 mm (17.2 in)

Depth 520 mm (20.5 in) 685 mm (27 in)

Width 600 mm (23.6 in) 600 mm (23.6 in)

Weight (with cartridge) 34 kg (75 lb)

Table 1-7 Dimensions for the 4,000-sheet HCI with stand

Accessory fully closed Accessory fully opened

Height 436 mm (17.2 in) 436 mm (17.2 in)

12 Chapter 1 Printer overview ENWW

Table 1-7 Dimensions for the 4,000-sheet HCI with stand (continued)

Accessory fully closed Accessory fully opened

Depth 520 mm (20.5 in) 685 mm (27 in)

Width 600 mm (23.6 in) 600 mm (23.6 in)

Weight 41.3 kg (91 lb)

Power consumption, electrical specications, and acoustic emissions

See www.hp.com/support/pwcolor765 or www.hp.com/support/colorpw755 for current information.

Operating environment range

Table 1-8 Operating environment range

Environment Recommended Allowed

Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

ENWW Printer specications 13

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/pwcolor765 or www.hp.com/support/colorpw755 for HP's all-inclusive help for the printer. Find the following support:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

14 Chapter 1 Printer overview ENWW

2 Paper trays

●

Load paper to Tray 1 (multipurpose tray)

●

Load paper to Tray 2

●

Load the 4,000-sheet high-capacity input (HCI) tray

●

Load and print envelopes

●

Load and print labels

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/

support/pwcolor765 or www.hp.com/support/colorpw755.

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW 15

Load paper to Tray 1 (multipurpose tray)

Introduction

CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out

of paper trays when closing. All trays must be closed when moving the printer.

The following information describes how to load paper in Tray 1. The tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 14 envelopes.

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1. Open Tray 1.

NOTE: To print on longer paper, such as legal-

size, pull out the Tray 1 extension.

2. Adjust the paper-width guides to the size of the

paper being used.

16 Chapter 2 Paper trays ENWW

3. Load paper in the tray. For information about how

to orient the paper, see Table 2-1 Tray 1 paper

orientation on page 17.

4. Adjust the width guides so that they touch the

paper stack, but do not bend it.

Tray 1 paper orientation

Table

2-1 Tray 1 paper orientation

Paper type Image orientation Duplex mode Paper size How to load paper

Letterhead or preprinted Portrait 1-sided printing 12x18, 11x17, RA3, A3, 8K

(273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7, 4x6, 10x15 cm, A6, Japanese Postcard (100x148 mm)

Face-down

Bottom edge leading into the printer

ENWW Load paper to Tray 1 (multipurpose tray) 17

Table 2-1 Tray 1 paper orientation (continued)

Paper type Image orientation Duplex mode Paper size How to load paper

A4, Letter, 16K

(197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard (148x200 mm), 16K (195x270 mm), 16K (197x273 mm), B6 (JIS), 5x7, A6, Japanese Postcard (100x148 mm)

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

12x18, 11x17, RA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7, 4x6, 10x15 cm, A6, Japanese Postcard (100x148 mm)

Face-down

Left side of pre-printed image leading into the printer

Face-up

Top edge leading into the printer

A4, Letter, 16K

(197x27 3 mm), 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard (148x200 mm), 16K (195x270 mm), 16K (197x273 mm), B6 (JIS), 5x7, A6, Japanese Postcard (100x148 mm)

Face-up

Right side of pre-printed image leading into the printer

18 Chapter 2 Paper trays ENWW

Table 2-1 Tray 1 paper orientation (continued)

Paper type Image orientation Duplex mode Paper size How to load paper

Landscape 1-sided printing 12x18, 11x17, RA3, A3, 8K

(273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm), 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Statement, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7

4x6, 10x15 cm, A6, Japanese Postcard (these are more narrow than 5 in and therefore must be fed shortedge-feed)

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

12x18, 11x17, RA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm), 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Statement, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7

Face-down

Left side of pre-printed image leading into the printer

Face-up

Right side of the pre-printed image leading into the printer

4x6, 10x15 cm, A6, Japanese Postcard (these are more narrow than 5 in and therefore must be fed shortedge-feed)

1-sided printing A4, Letter, 16K (197x273

mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6

Face-down

Bottom edge leading into the printer

ENWW Load paper to Tray 1 (multipurpose tray) 19

Table 2-1 Tray 1 paper orientation (continued)

Paper type Image orientation Duplex mode Paper size How to load paper

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

Prepunched Portrait 1-sided printing 12x18, 11x17, RA3, A3, 8K

A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6

(273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, A6, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7, 4x6, 10x15 cm, Japanese Postcard

Face-up

Top edge leading into the printer

Face-down

Holes toward the back of the printer

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

12x18, 11x17, RA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, A6, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7, 4x6, 10x15 cm, Japanese Postcard

Face-up

Holes toward the back of the printer

20 Chapter 2 Paper trays ENWW

Table 2-1 Tray 1 paper orientation (continued)

Paper type Image orientation Duplex mode Paper size How to load paper

Landscape 1-sided printing A4, Letter, 16K (197x273

mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6

Automatic 2-sided

printing or with Alternative Letterhead Mode enabled

A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6

Face-down

Holes away from the printer

Face-up

Holes towards the printer

ENWW Load paper to Tray 1 (multipurpose tray) 21

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.

To use the feature, enable it by using the printer control-panel menus.

Enable Alternative Letterhead Mode by using the printer control-panel menus

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

● Copy/Print or Print

● Manage Trays

● Alternative Letterhead Mode

3. Select On.

22 Chapter 2 Paper trays ENWW

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