In a continuing effort to improve the quality of our products, technical and environmental information
in this document is subject to change without notice.
This manual and any examples contained herein are provided “as is” and are subject to change without
notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual,
including, but not limited to, the implied warranties of merchantability and fitness for a particular
purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential
damages in connection with the furnishing, performance, or use of this manual or the examples herein.
Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations
shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the
statutory rights of Consumers.
The programs that control this product are copyrighted and all rights are reserved. Reproduction,
adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co.
is also prohibited.
Portions of the programs that control this product may also be copyrighted by Microsoft Corporation,
SystemSoft Corp., Crystal Semiconductor Corporation, Phoenix Technologies, Ltd., ATI
Technologies Inc., and NeoMagic, Inc. See the individual programs for additional copyright notices.
Microsoft, MS, MS-DOS, Windows and Windows NT are registered trademarks of Microsoft
Corporation. Pentium and the Intel Inside logo are U.S. registered trademarks and MMX is a U.S.
trademark of Intel Corporation. TrackPoint is a U.S. registered trademark of International Business
Machines.
All certifications may not be completed at product introduction. Check with your HP reseller for
certification status.
This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final
delivery to the buyer.
Hewlett-Packard Company
Mobile Computing Division
19310 Pruneridge Ave.
Cupertino, CA 95014, U.S.A.
This service manual provides reference information for the HP OmniBook 4100/4150. It is intended to
be used by HP-authorized service personnel in the installation, servicing, and repair of these products.
The manual is designed as a self-paced guide. It is intended to train you to install, configure, and
repair OmniBook computers. You can follow this manual without having equipment available.
The following table lists additional places where you can get supplementary information about
OmniBook products.
Sources of OmniBook Information
SourceAddress or NumberComments
HP External Webhttp://www.h p.com/omnibook
(http://www.europe.hp.com/omnibook,
European mirror)
HP US Reseller Webhttp://partner.americas.hp.comRestricted to Authorized Resellers
HP Asia Pacific Channel
Support Centre for DPSP
Partners
America OnlineKeyword: HPCall (800) 827-6364 for membership
CompuServeGO HPCall (800) 524-3388 for membership
HP Bulletin Board ServiceRefer to the latest Product Support
HP Support Assist CD-ROM(800) 457-1762US and Canada.
Microsoft Webhttp://www.microsoft.comInformation and updates for Windows
http://www.h p.com.auRestricted to DPSP Partners only.
(801) 431-1587Outside US and Canada.
No usage restriction.
only.
within the US.
within the US.
Plan for non-US BBS numbers.
operating systems.
viHP OmniBook 4100/4150
Product Information
The HP OmniBook 4100/4150 provides desktop performance and expandability as well as convenient
portability. It uses high-performance component technologies that make it capable of replacing a
desktop computer or serving as a portable multimedia presentation tool.
64 MB RAM in system
slot or 32 MB RAM on
motherboard.
Expandable to 320 or
288 MB.
14.1-inch TFT XGA
display.
AGP or PCI local bus
video.
64-bit graphics
controller with 4 MB
external video RAM,
3Dgraphics
acceleration.
Up to 16M colors
(XGA).
Zoomed Video
enabled.
Windows 95,
Windows 98, or
Windows NT 4.0
preinstalled.
DMI 2.0.
HP TopTools 2.6 or
3.0.
APM 1.2.
ACPI compliant.
On, Standby, Suspend,
Hibernate, Off.
Pentium II (233 to 400
MHz), or Pentium (266
MHz).
128 or 64 MB RAM in
slot or 32 MB RAM on
motherboard.
Expandable to 256 or
160 MB.
14.1- or 13.3-inch TFT
XGA display.
AGP or PCI local bus
video.
256- or 128-bit
graphics controller with
8, 4, 2.5 or 2 MB
internal video RAM.
Up to 16M or 64K
colors (XGA).
Zoomed Video
enabled.
Windows 95,
Windows 98, or
Windows NT 4.0
preinstalled.
DMI 2.0.
HP TopTools 2.6 to
4.5.
APM 1.2.
ACPI compliant.
On, Standby, Suspend,
Hibernate, Off.
Pentium II (300, 266,
or 233 MHz), or
Pentium (266, 233, or
200 MHz).
32 MB RAM on
motherboard.
Expandable to 160,
192, or 288 MB.
13.3-inch TFT XGA
display, or 12.1-inch
TFT or DSTN SVGA
display.
PCI local bus video.
128-bit graphics
controller with 2 MB
internal video RAM.
Up to 64K colors
(XGA), 16M colors
(SVGA).
Zoomed Video
enabled.
Windows 95,
Windows 98, or
Windows NT 4.0
preinstalled.
DMI 2.0.
HP TopTools 2.6 or
3.0.
APM 1.2.
ACPI compliant.
On, Standby, Suspend,
Hibernate, Off.
Intel Pentium II (366 or
300(PE) MHz).
32 MB RAM on
motherboard.
Expandable to
160 MB.
12.1-inch TFT SVGA
display.
AGP video.
256-bit graphics
controller with 2.5 MB
internal video RAM.
Up to 16M colors
(XGA).
Zoomed Video
enabled.
Windows 95,
Windows 98, or
Windows NT 4.0
preinstalled.
DMI 2.0.
HP TopTools 3.0.
APM 1.2.
ACPI compliant.
On, Standby, Suspend,
Hibernate, Off.
1
HP OmniBook 4100/4150Product Information1-1
Table 1-2. OmniBook 4100/4150 Series Models
OmniBook
Product *
OmniBook 4100
F1462
x
F1463x***Pentium
F1464
x
F1479
x
F1703
x
OmniBook 4150 Series
F1629
x
F1640
x
F1641
x
F1642
x
F1647
x
F1648
x
F1658
F1660
F1663
B
x
B
x
x
This table lists only base product configurations—custom configurations are not included.
*For the products listed:
"x" suffix means
**Intel Mobile Pentium or Pentium II processor.
*** Available only with Spring ’98 software—other OmniBook 4100 products rolled to Fall ’98 software. All
OmniBook 4150 products were released with Fall ’98 software or later.
B
The OmniBook 4150 Series has two classes of products with different internal designs, different software
drivers, and different BIOSes. Models marked with
4150B in this manual—other OmniBook 4150 models listed in this table are called 4150† in this manual,
and they have no marking after the serial number.
CPU **DisplayHard DriveFloppy DriveCD-ROM
Drive
Pentium II
233 MHz
13.3-inch
XGA TFT
4 GB
(F1467A)
1.44 MB
(F1472A)
CD-ROM
(F1474A)
Standard
RAM
32 MB
14.1-inch
266 MHz
Pentium II
266 MHz
XGA TFT
6 GB
(F1475A)
4 GB
(F1467A)
13.3-inch
XGA TFT
Pentium II
300 MHz
14.1-inch
XGA TFT
6 GB
(F1475A)
1.44 MB
(F1472A)
CD-ROM
(F1474A)
64 MB
(F1457A)
Pentium II
333 MHz
Pentium II
366 MHz
Pentium II
300 MHz
Pentium II
400 MHz
Pentium II
366 MHz
Pentium II
400 MHz
Pentium II
366 MHz
13.3-inch
XGA TFT
14.1-inch
XGA TFT
10 GB
(F1744A)
4.8 GB
(none)
10 GB
(F1744A)
4.8 GB
(none)
6 GB
(F1475A)
4.8 GB
(none)
DVD Drive
(F1653A)
CD-ROM
(F1474A)
DVD Drive
(F1653A)
CD-ROM
(F1474A)
128 MB
(F1622A)
64 MB
(F1457A)
64 MB
(F1457B)
64 MB
(F1457A)
"N", "NT", “NV”, “NG” for Windows NT 4.0 installed (marketing distinction only), or
"W", "WT", “WV”, “WG”, “WR” for Windows 95 or Windows 95/98 installed (marketing distinction only).
B
have “4150 B” after the serial number and are called
1-2Product InformationHP OmniBook 4100/4150
Features and Operation
The following three illustrations point out the main external features of the computer. They are
followed by highlights of the computer’s operation. For an internal, exploded view, see page 4-2.
Latch
Main status lights
Keyboard status lights
Microphone
Power button
Pointing stick
Touch pad
Speaker
PC Card slots
Click buttons
(above and below
the touch pad)
Module latch
Speaker
AC adapter socket
Mute button
PC Card eject buttons
Audio jacks
Figure 1-1. OmniBook - Front View
Battery
PS/2 port
USB port
System-off button
Speaker
Module latch
Plug-in module bay
Figure 1-2. OmniBook - Side View
HP OmniBook 4100/4150Product Information1-3
Infrared
port
Kensington
lock slot
Parallel
port
Serial
port
VGA
out
Docking
port
Figure 1-3. OmniBook - Rear View
Turning the OmniBook On and Off
•On. Press the blue power button to turn on the OmniBook.
Standby. The display turns off automatically if the computer is inactive for about 2 minutes.
•
Suspend. Click Start, Suspend (Windows 95) or press the blue power button briefly (about 1
•
second) to suspend activity when the OmniBook is on. When you turn on the computer, it
resumes your previous work session.
Closing the lid (for more than 2 seconds) also suspends the computer.
•
Hibernate. Press Fn+F12. This is like Off, except that your current work session is first saved to
disk. When you turn on the computer, it reboots and restores your previous session.
•Off. Click Start, Shut Down. If the OmniBook does not respond, press and hold the blue power
button until the display shuts down. When you turn on the computer, it reboots. Unsaved data is
lost.
Table 1-3. Activating Power Modes
Power ModeTo Enter ModeTo Turn Back On
Standby
Reduced-power/stopped state. Display is off.
Everything is in a reduced-power state. Network
devices are maintained. Your current work session
continues at turn-on (any key or pointer action).
Suspend
Low-power/stopped state. Lower power state than
Standby. Everything is off or in a low-power state.
Network devices are off. Your previous work
session resumes at turn-on. For plug-and-play
operating systems, network connections resume at
turn-on.
Hibernate
No-power/stopped state. Session is saved on the
hard disk. Everything is shut down. Computer
reboots at turn-on and restores previous session
and network connections (if plug-and-play).
Off
No-power/stopped state. Everything is shut down
(battery continues charging if ac adapter is
connected). Computer reboots at turn-on and
restores network connections.
Press Fn+S (not Windows 98)
–or–
allow time-out.
Press blue power button for about
1 second
–or–
click Start, Shut Down, Standby
(Windows 98)
–or–
click Start, Suspend (Windows 95)
–or–
allow time-out.
Press Fn+F12
–or–
allow time-out.
Click Start, Shut Down
–or–
Press and hold the blue power
button until the display shuts down.
Press any key or
move a pointing
device to display
the current session
("Instant-On").
Press blue power
button to display
the current session
("Instant-On").
Press blue power
button to restart
and restore the
previous session.
Press blue power
button to restart
with a new session.
1-4Product InformationHP OmniBook 4100/4150
Checking the Status of the OmniBook
The main OmniBook status lights, located at the front-right edge of the display bezel at the top of the
display, indicate power status and drive activity. (These lights are on the LED strip cable.)
Table 1-4. Main Status Lights (LED Strip Cable)
The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks.
(These lights are on the VGA PCA for the OmniBook 4100, and on the motherboard for the
OmniBook 4150 Series.)
Meaning
Power mode
Steady green light: OmniBook is running (On mode).
Steady orange light: OmniBook is suspended (Suspend or Standby mode).
No light: OmniBook is off (Off or Hibernate mode).
Green and orange lights: OmniBook failed when resuming.
Drive access
Green light: OmniBook is accessing the hard disk drive, floppy disk drive, or a drive
in the plug-in module bay. For the OmniBook 4100, it also indicates PC Card
activity.
Charging
Steady green light: AC adapter is connected, battery is full or stopped charging.
Blinking green light: AC adapter is connected, battery is charging.
No light: AC adapter is not connected or battery is not present.
Table 1-5. Keyboard Status Lights (VGA PCA or Motherboard)
Meaning
Caps Lock
Caps Lock is active.
Keypad Lock
The embedded keypad is active (Fn+F8 or Fn held down). Num Lock must also be
on for the numeric keys—otherwise, cursor control is active.
Num Lock
Num Lock is active.
In addition, the battery module has five lights that indicate its charge level. To view the lights, you
have to remove the battery and press the pad on the back next to the connector. The number of lights
that turn on indicates the charge.
HP OmniBook 4100/4150Product Information1-5
Using Fn Hot Keys
The Fn key combined with another key is a hot key—a shortcut key sequence for various system
controls. For an external keyboard, CTRL+ALT is normally equivalent to the Fn key.
Table 1-6. Fn Hot Keys
Hot KeyEffect
Fn + F1Decreases the display’s brightness.
Fn + F2Increases the display’s brightness.
Fn + F3Decreases the display’s contrast (non-TFT displays only).
Fn + F4Increases the display’s contrast (non-TFT displays only).
Fn + F5Switches among the built-in display, an external display, and simultaneous displays.
Fn + F8Toggles the embedded keypad on and off. Does not affect an external keyboard. If
Num Lock is on, then the numeric functions are active—otherwise, cursor control is
active.
Fn + F12Enters Hibernate mode.
Fn + REnters Suspend mode.
Fn + SEnters Standby mode (Windows 95, Windows NT) or Suspend mode (Windows 98).
Fn + ScrLkToggles Scroll Lock on and off.
Fn + UP ARROW
Fn + DOWN ARROW
Increases and decreases the sound volume.
Resetting the OmniBook
1. Use a pen or a straightened paper clip to push the system-off button on the left side of the
OmniBook. (The switch is on the motherboard.)
–or–Press and hold the blue power button until the display shuts down. (The switch is on the
motherboard.)
2. After the computer shuts down, press the blue power button to turn it back on.
Note
The OmniBook can boot from a CD if all these conditions are true:
• You have an internal CD-ROM or DVD drive installed,
• You have a bootable CD in the drive, such as the OmniBook Recovery CD, and
• You select the CD-ROM or DVD drive as the boot device. You can do this during reboot by
pressing ESC to cancel the OmniBook screen, then ESC to display the boot-device menu for
a one-time selection.
1-6Product InformationHP OmniBook 4100/4150
System Resources
Below are default values for system resources. To see other, non-default possibilities, use the BIOS
Setup utility (see page 3-26), which lists port and audio device configurations in the System Devices
menu.
The tables in this section show typical resource usage as set up by the OmniBook BIOS. Plug-andplay operating systems, drivers, and BIOS Setup settings may change some of the entries.
Video Controller (OmniBook 4150B)
11Free
12Pointing device
13Numeric data processor
14Internal hard disk (primary IDE controller)
15Internal CD-ROM drive (secondary IDE controller)
†Models called 4150† in this manual have no marking in the serial number,
whereas models called 4150B have 4150 B after the serial number.
Table 1-9. System Input/Output Addresses (100-3FF)
120-127Audio (OmniBook 4150† only)
170-177Internal CD-ROM drive (secondary IDE controller)
1F0-1F7Internal hard disk (primary IDE controller)
220-22FAudio
376Internal CD-ROM drive (secondary IDE controller)
378-37FLPT1 (printer port)
388-38BAudio
3B0-3BBVGA adapter
3C0-3DFVGA adapter
3E0-3E1PCMCIA controller
3F0-3F5Floppy controller
3F6Internal hard disk (primary IDE controller)
3F7Floppy controller
3F8-3FFCOM1 (serial port)
†Models called 4150† in this manual have no marking in the serial number,
whereas models called 4150B have 4150 B after the serial number.
Table 1-10. DMA Channels
0Sound record (OmniBook 4100/4150†)
Free (OmniBook 4150B)
1Sound playback
2Floppy drive
3LPT1 (ECP parallel port)
4Cascade
5Free
6Free
7Free
†Models called 4150† in this manual have no marking in the serial number,
whereas models called 4150B have 4150 B after the serial number.
1-8Product InformationHP OmniBook 4100/4150
Specifications
The following tables list descriptions for the OmniBook and its accessories.
Table 1-11. OmniBook 4100/4150 Series Specifications
Physical Attributes
Processor and
Bus Architecture
Graphics
Power
Mass Storage
RAMOmniBook 4150† or 4150B:
Size: 330.5mm×256.9mm×35-36.5mm (13.0"×10.1"×1.3-1.4").
Weight: 2.92-2.99 kg (6.45-6.60 lb.).
300/333/366/400 MHz Pentium II processor with internal 256 KB 4-way, setassociative L2 cache.
–or–
233/266/300-MHz Intel Pentium II, or 266-MHz Intel Pentium processor with 512-KB
pipeline-burst-synchronous L2 cache.
14.1- or 13.3-inch XGA active-matrix (TFT) display.
Zoomed Video support for lower PC Card slot.
OmniBook 4150B:
ATI Mobility-M or -M1 graphics accelerator with 4- or 8-MB video RAM (1024 ×
768 × 16M colors).
2X AGP graphics capability.
OmniBook 4150†:
256-bit NeoMagic MagicGraph graphics accelerator with 2.5-MB video RAM (1024
× 768 × 16M colors).
1X AGP graphics capability.
OmniBook 4100:
128-bit NeoMagic MagicGraph graphics accelerator with 2-MB video RAM (1024 ×
768 × 64K colors).
Zoomed Video support for both PC Card slots.
Rechargeable 9-cell lithium ion battery with LED charge-level gauge (10.8 Vdc,
4.2 AH or more, 45 watt-hours or more).
Battery life (one battery): up to 3-4 hours typical (varies with type of usage and
model).
Fast battery recharge: 80% in 1.5-2 hours, 100% in 2-2.5 hours.
Low-battery warning.
Suspend/resume capability.
60-watt ac adapter: 100 to 240 Vac (50 to 60 Hz) input, 19 Vdc, 3.16 A output.
4, 6, or 10 GB removable hard drive.
Standard 1.44-MB floppy drive module.
Standard 24X CD-ROM drive module or DVD drive module.
Optional LS-120 SuperDisk module.
Optional DVD drive.
Optional 10 GB second hard drive module.
128 MB or 64 MB SDRAM in first RAM slot.
Two total slots for RAM expansion up to 256 MB (using 128 MB modules).
66 MHz RAM bus, or 100 MHz RAM bus for OmniBook 4150B.
OmniBook 4100:
32-MB SDRAM on motherboard.
One slot for RAM expansion up to 160 MB.
66 MHz RAM bus.
HP OmniBook 4100/4150Product Information1-9
Audio System
Keyboard and
Pointing Device
Input/Output
Expandability
Preinstalled Software
Security Features
Environmental Limits
16-bit, Sound Blaster Pro-compatible.
SRS 3D enhanced audio.
Stereo sound via two built-in speakers.
Built-in microphone.
Line-in, headphone-out, and microphone-in.
87/88-key touch-type QWERTY keyboard with 101/102 key emulation.
Embedded numeric keypad.
12 function (Fn) keys.
Two pointing devices: pointing stick (technology licensed from IBM) and touch pad.
FDD/IDE interface for external module bay.
Universal serial bus (USB).
9-pin, 115,200-bps serial (16550 UART).
25-pin bi-directional ECP/EPP parallel.
Video-out (up to 1024×768×64K colors, or up to 1600×1200×64K or 16M colors for
OmniBook 4150B. Refresh rate 60 to 85-Hz).
Dual display.
PS/2 keyboard/mouse.
4-Mbps IrDA-compatible infrared port.
One Type III or two Type II 16-/32-bit PC Card slots (3.3- and 5-V support).
CardBus enabled.
Plug-in module bay for accessory modules.
Optional port replicator, mini dock, and docking system.
Microsoft Windows 95, Windows 98, or Windows NT 4.0.
Windows 95/98-compatible Plug-and-Play.
Windows NT 4.0 APM and PC Card Plug-and-Play.
Advanced Power Management (APM 1.2).
DMI 2.0 with HP TopTools 2.6 to 4.5
DiagTools.
Agate Tioman for HP (Hot Swap).
Adobe Acrobat Reader.
Virus Scan software.
Online documentation.
OmniBook Recovery CD-ROM included.
Centralized worldwide BIOS and driver update service.
User and administrator passwords.
System, hard drive, and docking passwords.
PC identification displayed at boot.
DMI-accessible electronic serial number.
Kensington Microsaver lock slot.
Operating temperature: 5 to 35 °C (41 to 95 °F).
Operating humidity: 20 to 90 percent RH (5 to 35 °C).
Storage temperature: –20 to 50 °C (–4 to 122 °F).
1-10Product InformationHP OmniBook 4100/4150
Major ICsOmniBook 4150B:
CPU: Intel Mobile Pentium II.
South Bridge: PIIX4M.
Video: ATI Mobility-M or -M1.
Audio: ESS ES1978 Maestro-2E and ESS ES1921.
CardBus: TI PCI 1225.
Keyboard controller: National PC87570.
Super I/O: SMC 869.
OmniBook 4150†:
CPU: Intel Mobile Pentium II.
South Bridge: PIIX4E.
Video: NeoMagic MagicGraph NM2200 (NMG5).
Audio: NeoMagic MagicGraph NM2200 (NMG5) and NeoMagic Audio MNA2.
CardBus: TI PCI1220A.
Keyboard controller: National PC87570.
Super I/O: SMC 769.
OmniBook 4100:
CPU: Intel Mobile Pentium or Pentium II.
South Bridge: PIIX4E.
Video: NeoMagic MagicGraph NM2160 (NMG4).
Audio: Crystal CS4237B.
CardBus: TI PCI1250A.
Keyboard controller: National PC87570.
Super I/O: SMC 769.
†Models called 4150† in this manual have no marking in the serial number, whereas models called 4150B
F1467A4-GB internal hard disk drive
F1475A6-GB internal hard disk drive
F1744A10-GB internal hard disk drive
Modules
F1465A/BDVD drive module (with DVD player card)
F1470ALS-120 SuperDisk drive module
F1472AFloppy drive module
F1473AFloppy drive cable for external use
F1474A24X CD-ROM drive module
F1653A/B4X DVD drive module
F1746A10-GB second hard drive module
Power Options
F1454A60-watt ac adapter
F1455A75-watt auto/airline power adapter
F1466ALithium-ion battery (primary and secondary)
F1620ABattery charger (external)
8120-6312
F1623A10/100-Mbps Ethernet + 56-Kbps modem PC Card by
F1625A56-Kbps global modem PC Card by Xircom
F1626A10/100-Mbps Ethernet PC Card by 3Com
F1627A56-Kbps US modem PC Card by Xircom
F1643ARealport 10/100-Mbps Ethernet + 56-Kbps modem PC
Replacement power cord (Australia)
Replacement power cord (U.S., Canada, Taiwan)
Replacement power cord (Europe)
Replacement power cord (Japan)
Replacement power cord (India, South Africa)
Replacement power cord (Argentina)
Replacement power cord (People’s Republic of China)
Replacement power cord (Chile)
Replacement power cord (Hong Kong,Singapore,U.K.)
Xircom
Card by Xircom
4150B4150
••• •
••• •
••• •
•••
••
•••
•••
•••
•••
•••
••
••
••• •
••• •
•••
•••
••• •
••• •
••• •
••• •
••• •
••• •
••• •
†
41002100/7100
•• •
•• •
•• •
••
1-12Product InformationHP OmniBook 4100/4150
Docks
F1451APort replicator
F1452AMini dock
F1453AMonitor stand (short) for F1451A and F1452A
F1468ADocking module bay adapter
F1477ADocking system and monitor stand (tall)
†Models called 4150† in this manual have no marking in the serial number, whereas models called 4150B
have 4150 B after the serial number.
••• •
••• •
••• •
•••
••• •
HP OmniBook 4100/4150Product Information1-13
Internal Design
The motherboard PCA is the central component of the OmniBook design. It plays a role in virtually
all system functions. The CPU module (MMO) and most other subsystems connect to the
motherboard.
The following figure shows the connections among the replaceable electrical modules. As a substitute
for a functional block diagram, see the table on page 1-15—it lists the roles that the replaceable
modules play in each of the functional subsystems.
LCD Module
Keyboard cable connects to
VGA PCA (OmniBook 4100) or
motherboard (OmniBook 4150
Series).
Keyboard
(pointing stick)
Fan
CPU
Module
RAM
Board
SpeakerSpeaker
BIOS
IC
Plug-In
Module
or Battery
LVDS
PCA
VGA PCA
Motherboard
PCA
Inverter PCA
(microphone)
Top Case
(touch pad support)
PCMCIA
Socket
Hard Disk
Drive
Main
Battery
LED Strip
IR
PCA
DC-DC
PCA
PCMCIA
Cards
Audio Jack
PCA
LVDS PCA is not present in the
OmniBook 4150B.
The BIOS IC is not
removable on the
OmniBook 4150 Series.
Two RAM slots are
available on the
OmniBook 4150 Series.
The power switch and lid
switch are contained on
the motherboard.
All external connections
(except IR and audio) are
made to the motherboard.
Figure 1-4. Replaceable Module Diagram
1-14Product InformationHP OmniBook 4100/4150
Table 1-13. Functional Structure
Bootup
Processor
Memory
Power
Display
Hard disk
Floppy drive
Keyboard
Pointer
Audio
Status
Serial
Parallel
Infrared
PS/2 port
USB
Docking port
PCMCIA
†Models called 4150† in this manual have no marking in the serial number, whereas models called 4150B
have 4150 B after the serial number.
CPU module
Motherboard
BIOS IC
Floppy disk module
Hard disk drive
MotherboardI/O controller, serial connector.
MotherboardI/O controller, parallel connector.
Motherboard
IR PCA
MotherboardKeyboard controller, PS/2 connector.
MotherboardBus controller (South Bridge), USB connector.
MotherboardDocking logic, docking connector.
Motherboard
PCMCIA socket
Main processor (MMO).
Primary system circuitry.
Code for basic system functions (part of motherboard on OB 4150).
First source of disk-based startup code.
Second source of disk-based startup code.
Main processor, numeric data processor, L1 and L2 cache.
Primary system circuitry.
No onboard RAM (OB 4150), or first 32 MB of RAM (OB 4100).
Changeable RAM (1 slot on OB 4100, 2 slots on OB 4150).
Video RAM.
Power storage.
AC adapter socket, power switch, lid switch, system-off switch, power
supply.
Power control circuitry.
AC-to-dc converter.
PCMCIA/zoomed video controller.
Display output, backlight.
Power converter for backlight.
Display drivers, LVDS processing (OB 4100/4150†).
Display/graphics controller, video RAM (OB 4150B: LVDS processing).
Hard disk controller.
Hard disk mechanism.
I/O controller, floppy connector.
Floppy disk mechanism.
Keyboard controller.
Keyboard BIOS (part of motherboard on OB 4150).
Key switches.
Keyboard controller, pointing stick controller (PS/2 output).
Keyboard BIOS (part of motherboard on OB 4150).
Pointing stick sensor.
Touch pad sensor, controller (PS/2 output).
Keyboard controller, plus keyboard LEDs (OB 4150).
Main LEDs.
Keyboard LEDs (OB 4100).
I/O controller.
Infrared transmitter/receiver.
PCMCIA controller.
PCMCIA connectors.
HP OmniBook 4100/4150Product Information1-15
Removal and Replacement
This chapter tells you how to remove and replace the following components and assemblies. The ones
marked by
Air vent cover (table on page 2-33).Audio jack cover (table on page 2-33).Audio jack PCA (table on page 2-33).
•Battery (page 2-3).BIOS IC (page 2-28).Bottom case (page 2-19).Cable holder (table on page 2-31).CPU bottom plate (table on page 2-33).CPU module (page 2-13).CPU top plate (table on page 2-33).DC-DC PCA (table on page 2-33).Display bezel (table on page 2-31).Display case (table on page 2-31).Display latch (table on page 2-31).
•Docking door (table on page 2-8).End cap (table on page 2-31).Fan (table on page 2-33).
•Foot (table on page 2-8).Frame (table on page 2-33).
•Hard disk drive (page 2-5).Heatsink parts (table on page 2-33).Hinge (table on page 2-31).
•Hinge cover (table on page 2-8).
• are user-replaceable.
Table 2-1. Removal Cross-Reference
Inverter PCA (table on page 2-31).
•I/O door (table on page 2-8).IR PCA (table on page 2-33).Keyboard (page 2-9).LCD brackets (table on page 2-31).LCD flex cable (table on page 2-31).LCD module (page 2-13).LCD shield (table on page 2-31).LED strip cable (table on page 2-31).LVDS PCA (table on page 2-33).Module latch (table on page 2-33).Motherboard (page 2-19).PCMCIA socket (table on page 2-33).
•Plug-in module (page 2-3).
•RAM board (page 2-4).
•RAM/BIOS cover (table on page 2-8).Speaker cover (table on page 2-33).Speaker (table on page 2-33).Spring, grounding (table on page 2-33).Strip cover (table on page 2-32).Top case (page 2-16).
•VGA connector cover (table on page 2-8).VGA PCA (table on page 2-33).
2
Caution
Always provide proper grounding when performing repairs. Without proper
grounding, an electrostatic discharge may damage the OmniBook and its
components.
HP OmniBook 4100/4150Removal and Replacement2-1
Notes
Reassembly steps are the reverse of the removal steps. Reassembly notes are included at the
end of each section below.
Symbols like this throughout this chapter show approximate full-size screw outlines. You
can use them to verify the sizes of screws before you install them. Installing a wrong-size screw
can damage the unit. (The symbol at the left represents an M2.5×5mm T-head screw.)
•IC (PLCC) removal tool (similar to OK Industries EX-5).
•OmniBook 4150† CPU removal tool (HP part number T-335665).
Table 2-3. Recommended Screw Torques
Screw Thread SizeTorque (kgf•cm)Torque (lbf•in)
M21.3 – 1.81.1 – 1.5
M2.5 (4–5 mm long)3.0 – 3.52.6 – 3.0
M2.5 (16–19 mm long)2.5 – 3.02.2 – 2.6
M33.0 – 3.52.6 – 3.0
2-2Removal and ReplacementHP OmniBook 4100/4150
Removing the Battery or Plug-In Module
(User-Replaceable)
Required Equipment
•None.
Removal Procedure
1.Unplug the ac adapter, if present.
2.Slide forward the module latch slider on the corner next to the module, then swing back the latch
to loosen the module.
3.Pull out the module.
4.Slide the latch back into the case.
Figure 2-1. Removing the Battery or Plug-In Module
Reassembly Notes
•Important: You must slide the latch forward before you can insert a module.
•You can install a battery in either bay. Any other type of module must be installed in the left bay.
HP OmniBook 4100/4150Removal and Replacement2-3
Removing a RAM Board
(User-Replaceable)
The OmniBook 4100 has 32 MB of RAM on the motherboard and has one RAM slot for installing
additional RAM. The OmniBook 4150 Series has no RAM on the motherboard and has two RAM
slots for installing RAM.
†Models called 4150† in this manual have no marking in the serial number, whereas models called
4150B have 4150 B after the serial number.
Caution
Handle the RAM board only by its edges and provide proper grounding. Otherwise, you may
damage the board due to electrostatic discharge.
•••
•••
•••
••
••
••
Required Equipment
•Small Phillips screwdriver.
Removal Procedure
1.Unplug the ac adapter, if present, and remove the battery.
2.Turn the unit bottom side up, then remove the two screws from the RAM/BIOS cover and remove
the cover.
3.Release the two latches at the sides of the RAM board, so the free edge of the board pops up.
4.Pull the board out of the connector.
Note:
OmniBook 4100 shown. For the
OmniBook 4150 Series, there are
two RAM slots (with no RAM built
into the motherboard).
Figure 2-2. Removing a RAM Board
2-4Removal and ReplacementHP OmniBook 4100/4150
Reassembly Notes
• Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press
down at both sides until both latches snap closed.
Removing the Hard Disk Drive
(User-Replaceable)
Table 2-5. Hard Disk Drive Replacement Part Numbers
DescriptionPart NumberExchangeOmniBook
Part Number4150B4150†4100
Drive, hard disk (4.0GB, 12.7mm, IBM)0950-2671F1386-69100
Drive, hard disk (4.0GB, 12.7mm, Toshiba)0950-2865F1386-69101
Drive, hard disk (4.3GB, 9.5mm, IBM)0950-3409F1711-69100
Drive, hard disk (4.8GB, 9.5mm, IBM) *0950-3611F1711-69102
Drive, hard disk (6.4GB, 9.5mm, IBM) *0950-3442F1711-69101
Drive, hard disk (6.4GB, 12.7mm, IBM)0950-2785F1475-69100
Drive, hard disk (6.4GB, 8.4mm, Toshiba)0950-3675F1475-69102
Drive, hard disk (6.4GB, 12.7mm, Toshiba)0950-3397F1475-69101
Drive, hard disk (10.1 GB, 12.5mm, IBM) *0950-3443F1744-69101
*These hard drives are the preferred drives at the time of publication. Drives shipped in units are
subject to change without notice. For current information about preferred and approved drives for
these products, see the latest version of service note HDD-01.
†Models called 4150† in this manual have no marking in the serial number, whereas models called
4150B have 4150 B after the serial number.
•••
•••
•••
••
•
•
••
••
••
Required Equipment
•Small Phillips screwdriver.
•Small flat-blade screwdriver.
Removal Procedure
1.Unplug the ac adapter, if present, and remove the battery.
2.Turn the unit bottom side up.
3.Remove the hard drive screw from the bottom case.
4.Pull out the hard drive by its plastic tab.
Screw, M3×4mm
Figure 2-3. Removing the Hard Disk Drive
HP OmniBook 4100/4150Removal and Replacement2-5
5.If you are installing a new hard drive that does not have a cover, you can remove the cover parts
from the old hard drive:
• Remove the screw from the case, then pry open the flap. If necessary, use a flat-blade
screwdriver
• Use a flat-blade screwdriver to pry open the snaps at the ends of the case, then open the
connector-side of the case.
•Pry out the corner next to the connector, then lift out the connector and hard drive together.
•Unplug the internal connector and cable from the hard drive.
Spacer for 9.5mm HDD
(see Caution)
Screw, M3×4mm
HDD cover kit
Figure 2-4. Installing a Hard Drive in the Cover
Reassembly Notes
Spacers for 8.4mm HDD
(see Caution)
Caution
• Do not cover the vent hole in the top surface of the hard drive or in the case. If you cover the
hole, the hard drive could fail prematurely.
• If you install a 9.5-mm hard drive in the case, make sure you install the spacer on top of the
drive. If you install an 8.4-mm hard drive, make sure you stick the end spacer on the case and
install the top spacer on top of the drive.
•Pry out the connector corner of the case and insert the external connector and hard drive at the
same time. The connector seats in the lower part of the opening in the case.
• Secure the two tabs on the screw flap by inserting the corner tab last, while prying out the nearby
corner of the case.
• When you install the battery module, be sure the plastic tab on the hard drive case lays folds up
against the front of the case.
2-6Removal and ReplacementHP OmniBook 4100/4150
Important
• If you are installing a new hard drive, create a Hibernate partition on the drive before loading
any software—see the steps below.
Creating a Hibernate Partition – OmniBook 4100
1. If you do not have an OmniBook Recovery CD and internal CD-ROM (or DVD) module for the
computer you are repairing, create a Support Utility floppy disk now.
After inserting a formatted floppy disk in the floppy drive, do one of the following:
On an OmniBook 4100 with a Spring-98 factory software installation, click Start, Programs,
OmniBook, Create Support Utility Disk.
On any computer that has a CD-ROM drive, run makesupp from the
\Omnibook\Drivers\Hputils directory on the OmniBook 4100 Recovery CD.
2. Insert the Recovery CD in the CD-ROM drive—or insert the Support Utility disk in the floppy
drive.
3. Reboot the computer. If you are using the Recovery CD, press ESC during reboot to cancel the
OmniBook screen, ESC to display the boot-device menu, then select the CD-ROM drive as the
boot device.
4.When prompted, select “Create Hibernate Partition.”We recommend that you create a partition the same as the default option.
Creating a Hibernate Partition—OmniBook 4150 Series
1.Plug in the ac adapter.
2.Insert the Recovery CD in the CD-ROM drive.
3.Shut down and restart the computer—when you see the HP logo, press ESC two times.
4.Select the CD-ROM drive as the boot device.
5.When the Recovery CD dialog box appears, follow the displayed instructions. Accept the
recommended partition size. If you install the factory software, the recovery process can take up
to 10 minutes.
If you want to create the Hibernate partition without installing the factory software, click
Advanced and select the option to not install the operating system. If you intend to install
Windows NT, you should choose the FAT16 option or the Hibernate-only option.
Note: If, instead, you see an MS-DOS menu of options, select “Recover...” to create the
Hibernate partition and install the factory software, which can take up to 60 minutes. Or select
“Create Hibernate Partition” to not install the software. Accept the recommended partition size.
6. When prompted to reboot the computer, press CTRL+ALT+DEL and follow any displayed
instructions.
HP OmniBook 4100/4150Removal and Replacement2-7
Replacing Small Parts
(User-Replaceable)
The following small parts are user-replaceable.
Table 2-6. Replacing Small Parts (User-Replaceable)
PartReplacement Procedure
Docking Doors
Feet
Hinge Cover, Left
Hinge Cover, Right
I/O Door
Pointing Stick Cap
RAM/BIOS Cover
VGA Connector Cover
Open each door and flex the door until one side tab releases. To replace, see the
picture on page 2-28.
Insert a small flat-blade screwdriver under the foot and pry it loose. To replace, firmly
press the adhesive side of the foot into the recess.
With the display lid fully open, push back on the bottom edge of the hinge cover until
it unsnaps, then work it loose and lift it off. To install, make sure the front and back
tabs snap into the case.
With the display lid closed, push in the bottom of the hinge cover until it unsnaps,
then work it loose and lift it off. To install, make sure the front and back tabs snap
into the case.
With the door closed, insert a small flat-blade screwdriver behind the door from
below. Flex the door until one side tab releases. It helps to press in lightly on the
ends of the door. To install, keep the icons on the door toward the top.
Pull the cap off the pointing stick.
On the bottom of the unit, remove the two screws from the RAM/BIOS cover and
remove the cover.
With the display closed, push up on the connector cover and down on the bottom
case until the lower tabs release. To install, insert the top tabs into the strip cover,
then push up on the cover and down on the bottom case until you can insert the
lower tabs.
2-8Removal and ReplacementHP OmniBook 4100/4150
Removing the Keyboard
(HP Authorized Service Providers Only)
Required Equipment
•Small Phillips screwdriver.
•Probe or tweezers.
Removal Procedure
1.Unplug the ac adapter, if present, and remove the battery.
2.On the bottom of the unit, remove the seven “K” screws from the bottom case.
3.Insert your small finger into the PCMCIA opening and push up the top of the keyboard—or you
can lift it from above using a thin flat-blade screwdriver. After lifting the back edge slightly, slide
the keyboard toward the back until the front-left corner is free.
4. With the display tilted only slightly back, lift the front of the keyboard and lean it back against the
display. Be careful not to scratch the display or pull on the cables.
5.Release the pointing stick flex cable from the VGA PCA.
6.Release the keyboard flex cable from the VGA PCA.
Pointing stick cap
Keyboard and
pointing stick
flex cables
Screw, M2.5×16mm (7)
Strip cover
Figure 2-5. Removing the Keyboard
HP OmniBook 4100/4150Removal and Replacement2-9
Note
For an OmniBook 4100 with a serial number between TW82000000 and TW83599999, if the date
code on the bottom of the keyboard is “828”, replace the keyboard. (Service note 4100-02.)
F1460 and F1462 keyboards are not compatible with 4150B models. F1649 keyboards are
compatible with all models. See the table on page 5-6 for part numbers.
Reassembly Notes
• To connect the larger keyboard flex cable, lay the keyboard flat on the top case slightly forward of
its normal position. To connect the smaller pointing stick flex cable, tip up the keyboard against
the display.
Caution
After connecting the keyboard and pointing stick flex cables, lean the keyboard forward and tuck
the excess length of the keyboard flex cable under the strip cover behind the keyboard. If a
stiffener tab is present on the larger cable, make sure its free end lays toward the front of the
case—so the tab is not under the strip cover.
into its final position.
Hint
On the bottom case, the holes for the keyboard screws are marked by “K”. The hole recesses
have flat bottoms for the 16-mm T-head screws (not tapered as for longer flathead screws).
Check the cable again after lowering the keyboard
2-10Removal and ReplacementHP OmniBook 4100/4150
Removing the Display Assembly
(HP Authorized Service Providers Only)
Required Equipment
•Small Phillips screwdriver.
Removal Procedure
1.Unplug the ac adapter, if present, and remove the battery.
2.On the back of the unit, lift up on the VGA connector cover above the VGA port and unsnap it
from the case.
3.Remove the screw above the VGA port.
4.Remove the four “D” screws from the bottom case.
5.Open the display about 90 degrees, then lift off and lay back the combined top-case strip cover
and display assembly. Do not lose the two springs from the bottom case.
6. Remove the two screws from the LCD flex cable end and unplug the cable.
Screw, M2×4mm
Caution:
Install new screws after
removing the two 16mm
screws at the corners.
Screw, M2.5×16mm (2)
Strip cover
LCD flex cable
Screw, M2.5×5mm
(1)
Screw, M2.5×19mm
(2)
Figure 2-6. Removing the Display
VGA connector
cover
Screw, M2.5×5mm
Note:
Loose spring located
in each hole (2).
HP OmniBook 4100/4150Removal and Replacement2-11
Reassembly Notes
• Before installing the display assembly, make sure a grounding spring is present in each hole at the
back corners of the left and right frames.
Caution
Install new screws for all screws you remove that hold the display hinges. Otherwise, the hinges
could loosen over time.
Hint
• While attaching the LCD flex cable to the base, rest one corner of the display on the bottom
case.
•On the bottom case, the holes for the display screws are marked by “D”. The hole recesses
have flat bottoms for the 16-mm T-head screws and tapered bottoms for the longer 19-mm
flathead screws.
2-12Removal and ReplacementHP OmniBook 4100/4150
Removing the LCD Module
(HP Authorized Service Providers Only)
Note
The exact details for removing the LCD module depend on the type of module. Some details may
differ from those described in this section.
See the table below for information about matching components for different types of LCD
modules.
*To identify the type of LCD module, see t he marking printed on the LCD flex cable where it plugs i nto the
base—it may be on the top or bottom of the cable.
For an OmniBook 4150B with an LG or IBM76 LCD module, if the marking on t he cable is not certain,
see the switch settings on the VGA PCA to identif y t he module.
For an OmniBook 4150† with an IBM LCD modul e, the IBM74 has a shield with a solid bac k , and the
IBM74E has a shield with a mylar-covered opening across the back.
†Models called 4150† in this manual have no marking in the serial number, whereas models called 4150B
1.Unplug the ac adapter, if present, and remove the battery.
2.Remove the display assembly and strip cover from the unit (page 2-11).
3.On the display bezel, remove the upper and lower screw covers (using a pointed knife or probe),
then remove the six screws.
4. At the bottom of the display, lift up the inner edge of the bezel near both hinges until it unsnaps—
be careful to keep the end caps. Then at one side of the display, use your fingers to gently pull the
display bezel outward, toward the edge of the case, until the snaps release. When one side is free,
repeat along the opposite side—until only the top edge is attached.
5. Now lift the bottom edge about 5 cm and press inward along the top edge until the snaps release
and the bezel lifts off.
6. Remove the two screws holding the LCD brackets and hinges near the bottom corners of the
display case. Remove the combined hinges and strip cover.
7.On the plastic cable holder, unsnap the cover.
8.If present, unplug the flex cable that wraps around the inverter PCA to the left of the cable holder.
9.Unplug the three cables from the inverter PCA—raise the PCA out of the case, if necessary.
Remove the PCA.
10. Slide the LCD module and brackets toward the bottom of the case. When the slots in the brackets
clear the tabs in the case, lift out the LCD module—the LED strip cable is still in the display case.
11. If the LED strip cable is held by the LCD bracket, place the LCD module next to the display case
and LED strip.
12. Remove the four screws holding the brackets to the LCD module.
13. Separate the LCD module and the shield:
•You may have to remove one or more pieces of tape.
•If the flex cable is still attached to the LCD module, unplug the cable.
14-inch LG display shown.
For a different display, the
LCD flex cable and other
details differ.
LCD module
Screw (size depends
on LCD module)
Inverter PCA
Note:
LCD type is marked on
the end of the flex cable.
Display bezel
Caution:
Install new screws after
removing any of the four
circled screws.
Screw, M2.5×4mm (6)
Caution:
Reinstall protective tape
at the corner, if originally
present.
LCD shield
LCD brackets,
left and right
LCD flex cable
Cable holder cover
Screw, M2.5×4mm (2)
Strip cover, hinges,
and hinge covers
Cable holder
LED strip
cable
Display case
End cap (2)
Figure 2-7. Removing the LCD Module
HP OmniBook 4100/4150Removal and Replacement2-15
Reassembly Notes
with two short ones.
Caution
• Be sure to replace the LCD module or other display components with compatible parts.
Components may be damaged if compatible parts are not used. See the table on page 2-13.
• At the lower-right corner of the LCD, reinstall protective tape if it was present on the original
LCD.
• For an OmniBook 4150B, if you install a different type of LCD module, you must set the
switches on the VGA PCA according to the type of LCD module. See the table on page 2-13.
• Install new screws for all screws you remove that hold the display hinges. Otherwise, the
hinges could loosen over time.
•For an LED strip cable that is routed around the bottom-right corner of the LCD, make sure it is
routed through the corner of the LCD bracket.
•Install the inverter PCA under the main LCD flex cable.
•The extra length of LCD wires connecting to the inverter PCA is folded back along the PCA.
•Snap in the end caps after the display is assembled.
Caution
At the lower-right corner of the LCD module, be careful the wires are not pinched where they pass
next to the LCD bracket. Otherwise, they could be damaged.
Caution
For a 13-inch LCD, make sure the spacers and tape are installed when you assemble the LCD
module and LCD shield. Otherwise, LCD quality may be significantly degraded, including noise or
discoloration when the display is moved. (Service notes 4100-04, 4100-05.)
Make sure two rubber
spacers are present in
the connector recess. If
necessary, transfer
them from the old LCD
or install new spacers.
Note: If one long spacer
is present, replace it
Install tape here to
hold the cable to the
shield.
Shield
Back of 13-Inch LCD and Shield
LCD
Removing the Top Case
(HP Authorized Service Providers Only)
Required Equipment
•Small Phillips screwdriver.
2-16Removal and ReplacementHP OmniBook 4100/4150
Removal Procedure
1.Unplug the ac adapter, if present, and remove the battery.
2.Remove these additional assemblies:
•Floppy module or other module (page 2-3).
•Hard disk drive (page 2-5).
•Keyboard (page 2-9).
•Display assembly and strip cover (page 2-11).
3.Remove the grounding springs from the back corners of the left and right frames.
4.On each of the front corners of the case, do the following:
•Slide the module latch slider forward on the side of the case.
•Slide the speaker cover forward slightly and swing it outward about 2 cm, then pull firmly
until it unsnaps from the case. The slider may come off of the module latch.
5.Unplug the touch-pad flex cable from the VGA PCA.
6.On the bottom of the unit, remove the seven unmarked case screws from the front half of the case.
7.Turn the unit face up and lift off the top case—to release the tab at the left side near the PS/2 port,
twist up the outer edge of the top case above the PS/2 port.
Top case
Speaker cover,
left and right
Screw, M2.5×19mm (5)
Module latch slider
Speaker
Screw, M2.5×16mm (2)
Figure 2-8. Removing the Top Case
HP OmniBook 4100/4150Removal and Replacement2-17
Reassembly Notes
•Position the speaker on the pins on the bottom case before you install the speaker cover.
•If the slider came off the module latch, attach it to the latch before you install the speaker cover.
Hint
On the bottom case, the holes for the top case screws are unmarked. The hole recesses have flat
bottoms for the 16-mm T-head screws and tapered bottoms for the longer 19-mm flathead
screws.
2-18Removal and ReplacementHP OmniBook 4100/4150
Removing the CPU Module
(HP Authorized Service Providers Only)
Caution
For an OmniBook 4150 Series, do not unnecessarily remove the CPU module from the
motherboard. The CPU connector is easily damaged during removal and insertion.
Table 2-8. CPU Component Compatibility
OmniBook 4100OmniBook 4150†
Pentium (T)
266 MHz
CPU module
IC, BIOS
PCA, motherboard
Plate, CPU bottom
Plate, CPU top
Spacer, CPU
Thermal pads
Heatsink, finned
Heatsink cover
*For serial numbers bel ow TW85299999, use F1629-69001. For serial numbers above TW90100000, use F1640-69001.
† Models called 4150† in this manual have no marking in the serial number, whereas models called 4150B have 4150 B
•OmniBook 4150† CPU removal tool (HP part number T-335665).
HP OmniBook 4100/4150Removal and Replacement2-19
Removal Procedure
1.Unplug the ac adapter, if present, and remove the battery.
2.Remove these additional assemblies:
•Floppy module or other module (page 2-3).
•Hard disk drive (page 2-5).
•Keyboard (page 2-9).
3.For an OmniBook that has a 2-screw CPU top plate, remove the screw from the heatsink cover
and lift it off the heatpipe. (The figure on page 2-26 shows these and other parts.)
4.Remove the screws holding the CPU top plate (see the picture on page 4-8 for details):
•For an OmniBook 4150B, remove the five screws from the heatsink/top plate assembly—one
at the front-right corner (M2×12mm), two at the left side (M2 with spring), and two at the
diagonal corners of processor (M2×3.5mm).
• For an OmniBook 4150† with a 5-screw CPU top plate, remove the five screws—one at the
heatsink (M2×5mm), two at the corners of the CPU housing (M2×14mm), and two at
diagonal corners of the CPU module below (M2×3.5mm). (Do not remove the two small
screws above the middle of the CPU.)
• For an OmniBook with a 2-screw CPU top plate, remove the two screws at the corners
(M2×14mm).
5.For an OmniBook 4150B, lift off the heatsink/top plate.
For an OmniBook 4150† with a 5-screw CPU top plate, lift off the top plate, carefully detaching
the heatpipe end tab from the slot in the fan cover.
2-20Removal and ReplacementHP OmniBook 4100/4150
Caution
with the right
In the next step, follow these precautions to prevent damage to the CPU connectors:
• Do not raise the left end higher than the right end during removal.
•OmniBook 4150B: Insert a flat, non-metallic blade under the front of the CPU module near
the right end. Pry up against the motherboard until the CPU releases. Repeat at the back
edge, then lift off the module.
•OmniBook 4150†: Use the CPU removal tool to remove the CPU assembly.
a. Hold the tool so the large notch is toward the front of the computer.
b. Hold the hooked arm of the tool just to the right edge of the right tab on the top plate. If the
top plate has been removed, hold the arm about 4 mm (1/8 inch) to the right of the hook on
the bottom plate.
c. Hook the hooked arm under the lower-back edge of the CPU assembly (#1) next to the
right tab.
d. Lower the front arm of the tool so it straddles the connector housing on the motherboard
(#2).
e. Pull the tool handle toward the front to lift out the assembly (#3). Then remove the tool from
the assembly.
The arm lines up
edge of the tab.
The notch fits over
the plastic connector
housing.
Figure 2-9. Removing the CPU (OmniBook 4150†)
•OmniBook 4100: To remove the CPU assembly, lift firmly on the back edge of the bottom
plate near the right corner. This requires firm force. After the back edge releases, lift off the
assembly.
To reinstall the CPU assembly, see the precautions under “Reassembly Notes.”
6.Remove the complete CPU assembly so it unplugs from the motherboard—see the caution above.
7.If necessary, slide off the top plate, then remove the CPU module from the bottom plate.
Note
For an OmniBook 4100 with a serial number below TW84099999, if the CPU bottom plate has a
revision number less than “Rev 4”, replace the bottom plate with one that is “Rev 4” or higher.
(Service note 4100-03.)
HP OmniBook 4100/4150Removal and Replacement2-21
Reassembly Notes
•For an OmniBook 4100 or 4150†, before installing the CPU module, assemble it into the bottom
plate. For a 2-screw CPU top plate, attach the top plate to the assembly—do not attach a 5-screw
top plate before installing the assembly. Then install the assembly on the motherboard. See the
following caution.
Caution
Install or replace CPU module thermal pads that are missing or damaged. Do not reuse a notched
CPU pad on a new CPU module. See the figure following this caution.
•OmniBook 4150B: Align the front-right corner of the CPU module and
connector. Press down on the CPU module until it seats, as described below.
•OmniBook 4150†: Carefully remove the CPU assembly—the contacts on the CPU
connectors are easily damaged.
a. Align the front-right corner of the CPU assembly correctly and
onto the connector.
b. Place your fingers on top of the CPU assembly above the front and back ends of the
connector (#2 and #1).
c. Press firmly at the back end (#1) while holding down the front—until the back engages.
d. Then press down the front down (#2) while holding the back.
e. Press firmly until the CPU assembly seats in the connector—you should feel a slight click.
Do not push at other locations.
gently
lower it onto the
gently
lower the assembly
Hold both edges.
Push down one
edge at a time.
Figure 2-10. Inserting the CPU (OmniBook 4100/4150†)
•OmniBook 4100: Keep the CPU assembly flat while installing it. Press it down above the
connectors at the right end. Otherwise, you could damage the connectors.
Before installing the screws, make sure the CPU assembly is fully seated so the bottom plate is
touching the motherboard. Otherwise, you could strip the screws.
Install the two screws in diagonally opposite corners of the top plate.
•For an OmniBook 4150† with a 5-screw CPU top plate, install the top plate after installing the
bottom plate and CPU. The tab on the top plate heatpipe must first be slipped into a slot under the
fan cover, as the top plate is lowered into position on the CPU.
•If you removed conductive tape grounding straps from the CPU top plate, install them again.
2-22Removal and ReplacementHP OmniBook 4100/4150
Install new pad on new CPU
OmniBook 4100/4150†, 2-Screw Top Plate
Note: Spacer
(OmniBook 4100
only)
CPU, Pentium (T)
(4 thermal pads)
OmniBook 4150†, 5-Screw Top Plate
CPU, 333-400 Pentium II (D)
(1 thermal pad
on bottom of top plate)
OmniBook 4150B, Cast Heatsink/Top Plate
CPU, 366-400 Pentium II (D)
(1 thermal pad
on bottom of heatsink/top plate)
CPU, 233-300 Pentium II (MD)
(2 thermal pads)
CPU, 300 Pentium II (MD)
(1 thermal pad
on bottom of top plate)
HP OmniBook 4100/4150Removal and Replacement2-23
Figure 2-11. Positioning Thermal Pads
Removing the Motherboard or Bottom Case
(HP Authorized Service Providers Only)
Required Equipment
•Small Phillips screwdriver.
•5-mm hex driver (or 3/16 inch).
•OmniBook 4150 CPU removal tool (HP part number T-335665).
Removal Procedure
1.Unplug the ac adapter, if present, and remove the battery.
2.Remove these additional assemblies:
•Floppy module or other module (page 2-3).
•Hard disk drive (page 2-5).
•Keyboard (page 2-9).
•Display assembly (page 2-11).
•Top case (page 2-16).
3.Remove the complete CPU assembly—see page 2-19 for detailed precautions and instructions.
4.On the back of the case, use a 5-mm hex driver to remove the two standoffs from the VGA
connector.
5. Lift the front of the VGA PCA to unplug the PCA, then slide it out of the case. (If an LVDS PCA
is present, it is attached.)
6. Remove the screw from the IR PCA and lift the PCA off the frame. Unplug the IR cable from the
motherboard.
2-24Removal and ReplacementHP OmniBook 4100/4150
7.Unplug the fan cable from the motherboard.
8.On the left frame, remove the screw that holds the plastic heat exchange cover. On an OmniBook
4150B, remove the second screw from the fan. Lift off the cover and fan – they are a single
assembly on the OmniBook 4150B.
9. On the left frame, remove the screw that holds the frame to the motherboard, then lift out the
frame.
10. Lift out the side air vent cover. If a finned heatsink is present at the left side of the case, lift it out.
11. On the right frame, remove the two screws that hold the frame to the case, then lift out the frame.
12. Remove the screw holding the motherboard at the back-right corner.
13. Unplug the DC-DC PCA from the right side of the motherboard.
14. Lift the front-right corner of the motherboard and remove the audio jack cover from the case.
15. Unplug the audio jack PCA from the motherboard. The metal shield comes off with the PCA.
16. Note the routing of the speaker wires. Then unplug the speaker wires from the motherboard.
17. Remove the two screws from the RAM/BIOS cover and remove it from the bottom of the unit.
Hint
In the next step, while removing the motherboard, reach through the RAM opening and separate
the case from the PCA. Otherwise, the PCA sticks in the bottom case.
18. Lift the front edge of the motherboard until it clears the hard drive compartment in the bottom
case and frees itself from the bottom case. Then slide the PCA forward and lift it out.
The docking doors may come out while you are removing the motherboard.
HP OmniBook 4100/4150Removal and Replacement2-25
Note:
For an OmniBook 4150† with a 5-screw CPU top
plate or an OmniBook 4150B, you must remove
the top plate before removing the CPU
assembly—see the steps on page 2-19. The
CPU and heatsink parts (*) differ from those
shown below.
Screw, M2×3.5mm or*
M3×4mm
Heatsink cover*
Heatsink (finned)*
Screw, M2×14mm (2)*
CPU with top plate, bottom plate*
LVDS PCA
VGA PCA
Heatpipe*
(part of CPU top plate)
VGA standoff (2)
Motherboard
Heat exchange cover
(For OB 4150B this is part
of fan, held by two screws)
Air vent cover
Screw, M2.5×5mm
Left frame
RAM/BIOS
cover
DC-DC PCA
Audio jack PCA
IR PCA
Screw, M2.5×5mm
Screw, M2.5×5mm
Fan
Screw, M2.5×16mm
Right frame
Screw, M2×3.5mm
(OB 4100) or
M3×4mm
(OB 4150)
Audio jack cover
Figure 2-12. Removing the Motherboard
2-26Removal and ReplacementHP OmniBook 4100/4150
Reassembly Notes
Note: Installing a New Motherboard
• Caution: Replace the motherboard with one that is compatible with the OmniBook model and
CPU module—see the table on page 2-19.
• If any RAM boards are present, transfer them from the old motherboard to the new one:
• Reprogram the BIOS IC—see the note below.
• Store the serial number electronically in the new motherboard—see the steps below.
Note: Installing a New Bottom Case
• Transfer these parts from the old bottom case to the new one:
I/O door, docking doors, and module latches (see the figures below).
Speakers.
• Install a new regulatory/business card label.
• Transfer the old serial number label and install a new overlay—or create a new serial number
label using the steps below.
•Route the speaker wires so they do not get pinched or block screw holes.
•When you install the audio jack PCA, the metal shield goes under the motherboard. If the shield
comes off the PCA, you can install the shield after you install the PCA.
• For an OmniBook 4100 or 4150†, route the fan wires at the bottom of the opening next to the
motherboard.
• When attaching the IR PCA to the right frame, make sure the PCA is parallel with the back of the
case.
• For an OmniBook 4150† with serial number TW924xxxxx, install a rubber VGA spacer on the
top of the PCA at the front-left corner. (Service note 4150-11.)
Caution
See “Removing the CPU Module” on page 2-19 for detailed precautions and instructions about
installing the CPU module.
Note
If you installed a new motherboard with a new BIOS IC, the IC contains only enough basic
programming to boot the OmniBook. After installing the motherboard, you must reprogram the IC.
Hewlett-Packard prefers that you program the IC with the latest BIOS. You can download it from
the OmniBook website (see page vi)—follow the directions provided.
HP OmniBook 4100/4150Removal and Replacement2-27
Note: View from inside the case.
Rotate the doors 360° to load the spring.
Figure 2-13. Installing Docking Doors and Module Latch
Storing the Serial Number Electronically
1.Exit Windows and boot to a DOS prompt.
2.Run ESN.EXE from one of these sources:
On a factory software installation, change to the \Omnibook\Drivers\Hputils directory and
type
esn at the prompt.
Otherwise, copy \Omnibook\Drivers\Hputils\Esn.exe from the OmniBook 4100 or 4150
Recovery CD, then run it on the OmniBook.
Note: Left latch shown.
Rotate the latch 180° to
load the spring.
3.Store the serial number:
If you are prompted for the serial number, type the serial number shown on the bottom of the
case.
If a serial number has already been stored, you must call an HP support center to change it.
Installing a New Serial Number Label
If you do not have a master file that creates serial number labels with fields for “4150 B” and
manufacturing location, get a copy from the Reseller website (see page vi) under Support/Service in
Technical Support Information.
1. Using any PC connected to a laser printer, open the master serial label file, enter the serial number
and product number from the old serial label, and print the new label on plain white paper. The
new label does not have barcodes.
2. Carefully cut out the new serial label just inside the border and place it into the inner recess in the
bottom case. The bottom of the label goes toward the front of the case.
3. While holding the paper label in place, attach a serial label overlay into the outer recess. It covers
and protects the serial label.
HP Serial Number (S)TW711A1234 4150 B
(1P)F1660W MFG# TW711A1234
Made in Taiwan
Figure 2-14. Example of Serial Number Label
2-28Removal and ReplacementHP OmniBook 4100/4150
Removing or Repairing the BIOS IC
(HP Authorized Service Providers Only)
For the OmniBook 4150 Series, the BIOS IC is soldered to the motherboard and is not replaceable:
•If the OmniBook 4150 BIOS IC is defective, the motherboard must be replaced.
•However, if the OmniBook 4150 BIOS IC might only be corrupted, you can repair the BIOS from
a Crisis Recovery floppy—see the information below.
Note
A replacement BIOS IC contains only enough basic programming to boot the OmniBook. After
installing the IC, you must reprogram it. Hewlett-Packard prefers that you program the IC with the
latest BIOS. You can download it from the OmniBook website (see page vi)—follow the directions
provided.
Required Equipment
•Small Phillips screwdriver.
•IC (PLCC) removal tool (similar to OK Industries EX-5).
Removal Procedure
Caution
Remove all power before removing or installing the BIOS IC. Otherwise, the IC could be damaged.
1.Unplug the ac adapter, if present, and remove the battery.
2.On the bottom of the unit, remove the two screws from the RAM/BIOS cover and remove the
cover.
3.Use an IC removal tool to remove the BIOS IC from its socket.
IC removal tool
Figure 2-15. Removing the BIOS IC
HP OmniBook 4100/4150Removal and Replacement2-29
Reassembly Notes
Caution
• Replace the BIOS IC with one that is compatible with the CPU module—see the table on page
2-19.
• Align the IC with the slot in the socket. The IC is keyed to fit correctly. If you insert the IC
backward, the IC or motherboard could be damaged.
•Press down firmly on the IC with your thumb to ensure a proper connection.
•Reprogram the IC by programming the BIOS—see the note above.
Repairing the BIOS (OmniBook 4150 Series Only)
If you do not have a BIOS Crisis Recovery floppy, download the package from the Reseller website
(see page vi) under Product Support Information in the Service and Support Library. Follow the
instructions for creating the floppy.
Caution
Make sure you are using the correct BIOS Crisis Recovery floppy for the OmniBook model you
are repairing. The program does not verify the OmniBook model, so you could install the wrong
BIOS image.
1.Insert the BIOS Crisis Recovery floppy in the floppy drive.
2.In many situations, you can skip this step—especially if the computer previously displayed a
BIOS checksum error.
If the computer does not boot from the BIOS Crisis Recovery floppy, try plugging the boot-block
jumper into the OmniBook parallel port, then go to the next step. See the wiring diagram below.
3.Turn on the computer and allow it to boot from the floppy disk.
If the computer does not turn on at all, do the following steps to boot from the floppy disk:
•Unplug the ac adapter.
•Press and hold Fn+B.
•Plug in the ac adapter.
•Release Fn+B.
4.Wait while the BIOS is reprogrammed—the display is blank for a minute or more while this
happens.
If you plugged in a boot block jumper, unplug it before the computer automatically reboots.
5.After the BIOS is repaired and reprogrammed, check the BIOS version to see whether it is the
latest version. If necessary, reprogram the BIOS IC—see the note at the beginning of this topic.
2-30Removal and ReplacementHP OmniBook 4100/4150
3
1
14
1
25
Figure 2-16. Boot-Block Jumper
Removing Other Components
(HP Authorized Service Providers Only)
Required Equipment
•Small Phillips screwdriver.
•Pointed knife or probe (for display components).
•5-mm hex driver (or 3/16 inch) (for bottom case components).
Removal Procedure
1.Unplug the ac adapter, if present, and remove the battery.
2.Remove the additional assemblies and follow the special steps indicated in the tables below.
Components are separated into these groups:
•Display components (below).
•Top case components (page 2-32).
•Bottom case components (page 2-33).
Table 2-9. Removing Display Components
ComponentRemoval ProceduresAdditional Steps (See figure on page 4-7)
Cable Holder
(part of display case kit)
Display Bezel
Display Case
Display (page 2-11).1. Remove the display bezel (page 2-13).
2. Unsnap the cover of the cable holder.
3. Use a flat-blade screwdriver to pry the display case
and release the cable holder.
Reassembly Notes: Install the holder so the tabbed
side is toward the bottom of the display case.
Display (page 2-11)Remove the display bezel (page 2-13).
Caution: Use compatible parts (page 2-13).
Display (page 2-11).Remove the LCD module and brackets from the case,
but do not disassemble the module (page 2-13).
Reassembly Notes: Transfer the display latch and
cable holder from the old display case.
Caution: Use compatible parts (page 2-13).
HP OmniBook 4100/4150Removal and Replacement2-31
ComponentRemoval ProceduresAdditional Steps (See figure on page 4-7)
Display Latch
(part of display case kit)
End Cap
Hinge
Inverter PCA
LCD Brackets
(part of LCD kit)
LCD Flex Cable
LCD Module
LCD Shield
(part of LCD kit)
LED Strip Cable
Strip Cover (Top Case)
Display (page 2-11).1. For a 13-inch display, do not remove the LCD
module, but remove the display assembly and
bezel (page 2-13).
For a 14-inch display, remove the LCD module and
brackets from the case, but do not disassemble the
module (page 2-13).
2. Use a flat-blade screwdriver or probe to release
one end of the latch spring.
3. Swing the latch into the display case, then lift it out
of its holders.
Display (page 2-11).1. Remove the display bezel (page 2-13).
2. Lift out the end cap.
Display (page 2-11).1. Remove the display bezel (page 2-13).
2. Remove the hinges and strip cover from the LCD
brackets, then unsnap the hinge covers.
Display (page 2-11).1. Remove the display bezel (page 2-13).
2. On the plastic cable holder, unsnap the cover.
3. Unplug all cables attached to or holding the inverter
PCA. Lift up the PCA if necessary.
Reassembly Notes: Attach cables with tape as in the
original unit.
LCD module (page 2-13).
Display (page 2-11).1. Remove the LCD module and brackets from the
Display (page 2-11).Unsnap the strip cover from the hinge covers.
Caution: Use compatible parts (page 2-13).
Remove the LCD flex cable from the shield.
Reassembly Notes: Attach the cable to the shield as
in the original unit.
Caution: Use compatible parts (page 2-13).
Remove the LCD flex cable from the shield.
Caution: Use compatible parts (page 2-13).
display case, but do not disassemble the module
(page 2-13).
2. If necessary to free the LED cable, remove the right
LCD bracket.
Reassembly Notes: Make sure the LED cable is
routed through the bottom-right corner of the LCD
bracket.
Table 2-10. Removing Top Case Components
ComponentRemoval ProceduresAdditional Steps
Keyboard
Strip Cover
Top Case
See page 2-9.
Display (page 2-11).Unsnap the strip cover from the hinge covers.
See page 2-16.
2-32Removal and ReplacementHP OmniBook 4100/4150
Table 2-11. Removing Bottom Case Components
ComponentRemoval ProceduresAdditional Steps (See figures on pages 4-2, 4-8)
Air Vent Cover
Audio Jack Cover
Audio Jack PCA
BIOS IC
Bottom Case
CPU Bottom Plate
CPU Module (MMO)
CPU Top Plate
Note: For the
OmniBook 4150B, see
“Heatsink/Top Plate”
below.
Plug-in module (page 2-3).
Hard drive (page 2-5).
Keyboard (page 2-9).
Display (page 2-11).
Top case (page 2-16).
Plug-in module (page 2-3).
Hard drive (page 2-5).
Keyboard (page 2-9).
Display (page 2-11).
Top case (page 2-16).
Plug-in module (page 2-3).
Hard drive (page 2-5).
Keyboard (page 2-9).
Display (page 2-11).
Top case (page 2-16).
See page 2-28.
See page 2-19.
Keyboard (page 2-9).
CPU module (page 2-13).
See page 2-13.
Keyboard (page 2-9).1. For an OmniBook 4150† with a 2-screw top plate,
1. Remove the screw from the plastic heat exchange
cover and remove the cover.
2. Lift off the fan and move it aside.
3. For a 2-screw CPU top plate, remove the screw
from the heatsink cover and remove the cover.
4. Remove the 2 or 5 screws from the CPU top plate
and remove the plate.
5. Remove the screw holding the left frame to the
motherboard and lift off the frame.
6. Lift out the air vent cover.
1. Remove the screw from the IR PCA and move the
PCA aside.
2. Remove the two screws from the right frame and
remove the frame.
3. Lift the front-right corner of the motherboard slightly
and remove the audio jack cover.
1. Remove the screw from the IR PCA and move the
PCA aside.
2. Remove the two screws from the right frame and
remove the frame.
3. Unplug the DC-DC PCA.
4. Unplug the audio jack PCA.
During installation, the metal shield goes under the
motherboard.
Reassembly Notes: For an OmniBook with a 2-screw
top plate, assemble the CPU module, top plate, and
bottom plate before installing them on the
motherboard.
For an OmniBook 4150† with a 5-screw top plate,
assemble the only CPU module and bottom plate
before installing them on the motherboard.
remove the screw from the heatsink cover and lift it
off the heatpipe.
2. Remove the 2 or 5 screws holding the CPU top
plate.
3. Remove the top plate.
Caution: Replace the top plate with one that is
compatible with the CPU module—see the table on
page 4-3.
Caution: Install conductive tape grounding straps and
conductive pads on top of the top plate—just as on the
original top plate.
Caution: For an OmniBook 4100, install a square topplate spacer on top of the top plate at the right-rear
corner. (Service note 4100-03C.)
HP OmniBook 4100/4150Removal and Replacement2-33
ComponentRemoval ProceduresAdditional Steps (See figures on pages 4-2, 4-8)
DC-DC PCA
Fan
Caution: Do not spin
the fan blade with your
finger. Pressure on the
fan blade can damage
the bearings.
Frame, Left
Frame, Left or Right
Heatsink Parts
(OmniBook 4100/4150†)
Caution: For the
OmniBook 4100, the
finned heatsink and
heatsink cover must
match the screw size
(M2 or M3).
Heatsink/Top Plate
(OmniBook 4150B)
IR PCA
LVDS PCA
(not present in
OmniBook 4150B)
Plug-in module (page 2-3).
Hard drive (page 2-5).
Keyboard (page 2-9).
Display (page 2-11).
Top case (page 2-16).
Keyboard (page 2-9).
Display (page 2-11).
Plug-in module (page 2-3).
Hard drive (page 2-5).
Keyboard (page 2-9).
Display (page 2-11).
Top case (page 2-16).
Plug-in module (page 2-3).
Hard drive (page 2-5).
Keyboard (page 2-9).
Display (page 2-11).
Top case (page 2-16).
Keyboard (page 2-9).
Display (page 2-11).
Keyboard (page 2-9).Remove the 5 screws from the heatsink/top plate and
Display (page 2-11).Remove the screw from the IR PCA, then unplug the
Keyboard (page 2-9).
Display (page 2-11).
1. Remove the screw from the IR PCA and move the
PCA aside.
2. Remove the two screws from the right frame and
remove the frame.
3. Unplug the DC-DC PCA.
1. Unplug the fan cable from the motherboard.
2. Remove the screw from the plastic cover. On an
OmniBook 4150B, remove the other screw holding
the fan.
3. Lift out the cover and fan - they are a single
assembly on an OmniBook 4150B.
Reassembly Notes: For an OmniBook 4100 or 4150†,
route the fan wires at the bottom of the opening next to
the motherboard.
1. Remove the 1 or 2 screws holding the heat
exchange cover/fan.
2. Lift off the cover/fan and move them aside.
3. For a 2-screw CPU top plate, remove the screw
from the heatsink cover and remove the cover.
4. Remove the 2 or 5 screws from the CPU top plate
and remove the top plate.
5. Remove the screw holding the frame to the
motherboard and remove the frame.
1. Remove the screw holding the IR PCA to the frame
and move the PCA aside.
2. Remove the two screws holding the frame and
remove the frame.
• Heat exchange cover: Remove the screw from the
plastic cover and remove it from the frame.
• Heatsink cover (present only on an OmniBook with a
2-screw CPU top plate): Remove the screw from the
cover and remove it from the heatpipe.
• Finned heatsink: Remove the top case (page 2-16).
Remove the screw holding the heat exchange cover
to the frame and remove the cover. Lift off the fan
and move it aside. For a 2-screw CPU top plate,
remove the screw and heatsink cover. Remove the 2
or 5 screws from the CPU top plate and remove the
top plate. Remove the screw from the left frame and
lift off the frame. Then lift out the finned heatsink.
lift it off.
cable from the motherboard.
Use a probe to unplug the LVDS PCA from the VGA
PCA.
Caution: The LVDS PCA must be compatible with the
LCD module. See the compatibility table on page
2-13.
2-34Removal and ReplacementHP OmniBook 4100/4150
ComponentRemoval ProceduresAdditional Steps (See figures on pages 4-2, 4-8)
Module Latch, Left
Module Latch, Right
Motherboard
PCMCIA Socket
Speaker, Left
Speaker, Right
Speaker Cover
Spring, Grounding
Plug-in module (page 2-3).
Hard drive (page 2-5).
Keyboard (page 2-9).
Display (page 2-11).
Top case (page 2-16).
Plug-in module (page 2-3).
Hard drive (page 2-5).
Keyboard (page 2-9).
Display (page 2-11).
Top case (page 2-16).
See page 2-19.
Keyboard (page 2-9).Remove the four screws from the PCMCIA socket and
Plug-in module (page 2-3).
Hard drive (page 2-5).
Keyboard (page 2-9).
Display (page 2-11).
Top case (page 2-16).
Plug-in module (page 2-3).
Hard drive (page 2-5).
Keyboard (page 2-9).
Display (page 2-11).
Top case (page 2-16).
Display (page 2-11).Remove the spring form the hole at the back of the left
1. Remove the 1 or 2 screws holding the heat
exchange cover/fan.
2. Lift off the cover/fan and move them aside.
3. For a 2-screw CPU top plate, remove the screw
from the heatsink cover and remove the cover.
4. Remove the 2 or 5 screws from the CPU top plate
and remove the top plate.
5. Remove the screw holding the frame to the
motherboard and remove the frame.
6. Lift off the latch and spring.
Reassembly Notes: See the picture on page 2-28.
1. Remove the screw from the IR PCA and move the
PCA aside.
2. Remove the two screws from the right frame and
remove the frame.
3. Lift off the latch and spring.
Reassembly Notes: See the picture on page 2-28.
unplug it from the motherboard.
1. Remove the 1 or 2 screws holding the heat
exchange cover/fan.
2. Lift off the cover/fan and move them aside.
3. For a 2-screw CPU top plate, remove the screw
from the heatsink cover and remove the cover.
4. Remove the 2 or 5 screws from the CPU top plate
and remove the top plate.
5. Remove the screw holding the frame to the
motherboard and remove the frame.
6. Unplug the speaker wires and remove the speaker.
1. Remove the screw from the IR PCA and move the
PCA aside.
2. Remove the two screws from the right frame and
remove the frame.
3. Unplug the DC-DC PCA.
4. Unplug the speaker wires and remove the speaker.
On the front corner of the case, slide the latch forward.
Then slide the speaker cover forward slightly, swing it
outward about 2 cm, then pull firmly until it unsnaps
from the case.
Reassembly Notes: If the slider came off the latch,
attach it to the latch before you install the cover.
or right frame.
HP OmniBook 4100/4150Removal and Replacement2-35
ComponentRemoval ProceduresAdditional Steps (See figures on pages 4-2, 4-8)
VGA PCA
†Models called 4150† in this manual have no marking in the serial number, whereas models called 4150B
have 4150 B after the serial number.
Keyboard (page 2-9).
Display (page 2-11).
1. Unplug the touch-pad cable from the VGA PCA.
2. On an OmniBook 4100 or 4150†, use a probe to
unplug the LVDS PCA from the VGA PCA.
3. On the back of the unit, remove the two standoffs
from the VGA connector.
4. Unplug the VGA PCA from the motherboard.
Caution: For an OmniBook 4150B, you must set the
switches on the PCA according to the type of LCD
module in the computer—see the table on page 2-13.
Reassembly Notes: For an OmniBook 4150† with
serial numb er TW924xxxxx, install a rubber VGA
spacer on the top of the PCA at the front-left corner.
(Service note 4150-11.)
2-36Removal and ReplacementHP OmniBook 4100/4150
Troubleshooting and Diagnostics
This chapter includes troubleshooting and diagnostic information for testing the functionality of the
OmniBook and identifying faulty modules:
• Troubleshooting information
Troubleshooting the problem (page 3-2).
Verifying the repair (page 3-3).
Suggestions for troubleshooting (page 3-4).
•Diagnostic tools
OmniBook hardware diagnostic program (page 3-13).
Power-on self-test (page 3-20).
Sycard PCCtest 450 PC Card (page 3-23).
Desktop Management Interface (page 3-23).
3
BIOS Setup utility (page 3-26).
Caution
For an OmniBook 4150 Series model, do not unnecessarily remove the CPU module from the
motherboard. The CPU connector is easily damaged during removal and insertion.
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-1
Troubleshooting
The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality
repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration
below.
Check the customer’s description
of the problem and any supporting
information.
Try to duplicate the customer’s
problem.
Troubleshoot the problem using
- Diagnostic tools.
- Troubleshooting suggestions.
Verify the repair by testing the
functionality of the complete unit .
Figure 3-1. Basic Troubleshooting Steps
Troubleshooting the Problem
Record pertinent information about the unit:
Model and serial number.
Operating system and version.
BIOS version.
Accessories and peripherals used.
Analyze the problem:
•Observe Symptoms. Using the customer’s information, try to duplicate the problem. Determine
how the problem differs from proper behavior. Also, take note of the functions that do work
properly.
3-2Troubleshooting and DiagnosticsHP OmniBook 4100/4150
•Separate Problems. If there is more than one symptom, separate them into distinct problems.
Consider Causes. Keep in mind possible causes for each problem. Use the diagnostic tools and
•
troubleshooting suggestions to help find possible causes.
The OmniBook diagnostic program is the primary troubleshooting tool—it tests most
components using automatic and interactive tests. The table on page 3-4 shows how you can
use the different diagnostic tools to isolate the cause.
The troubleshooting suggestions on page 3-5 include general suggestions for repairing units
with certain failure symptoms.
Swapping easily replaced modules with known-good modules is an ideal way to isolate the cause
down to the module level. It is rare for more than one module to be responsible for one failure
symptom. Therefore, replacement of more than one module for a particular symptom should be the
exception rather than the normal expectation.
After replacing a module, it is normal for the unit to be in a confused state and lock up when power is
applied. If this occurs, press the system-off button to restart the computer in a known state.
Verifying the Repair
Before returning the repaired unit to the customer, verify the repair by running the following tests:
Basic Diagnostic Test. Run the basic test of the OmniBook diagnostic program (page 3-13).
•–and–
Function Tests. Run tests that check the repaired function, such as in the OmniBook diagnostic
•
program (page 3-13).
–and–
•Failed Tests. Run any other tests that failed during troubleshooting.
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-3
Suggestions for Troubleshooting
Table 3-1. Scope of Diagnostic Tools
FunctionOmniBook
Diagnostics
Bootup
Processor
Tests
(System menu)
Memory
Tests
(Memory menu)
Batteries
Display
Hard disk
Tests (Video,
Mem,User menus)
Tests
(IDE menu)
Floppy drive
Tests
(FDD menu)
Keyboard
Tests
(KBD menu)
Pointer
Tests
(Misc menu)
Audio
Tests (System,
Misc menus)
Serial
Tests*
(Misc menu)
Parallel
Tests*
(Misc menu)
Infrared
Tests
†
(Misc menu)
PS/2 port
Tests
†
(KBD,
Misc menus)
USB
Tests
†
(System menu)
Docking port
Tests
(using docks)
PCMCIA
Tests
(Misc menu)
AC adapter
Docking
products
CD-ROM
drive
Tests ports and
internal bus
Tests
(IDE menu)
Other plug-in
modules
* The diagnostic test is more thorough if you use a loop-back connector.
†
Use an appropriate external device to exercise the port. See the help text for the tests in the menu.
3-4Troubleshooting and DiagnosticsHP OmniBook 4100/4150
If you can’t isolate the cause of a problem using the diagnostic tools, you can use the suggestions in
the following table to help find the problem.
Table 3-2. Troubleshooting Suggestions
SymptomCall Center:
Suggestions
To help determine likely causes, check to see what replaceable modules are involved in the system function and
what roles they play. See the table on page 1-15.
Startup
Does not boot on
ac or battery
OmniBook 4150
Series model beeps
once, spins hard
disk, repeats, but
does not boot
Does not boot on
battery (boots on
ac)
Check the power source.
Push system-off button.
Unplug the ac adapter and
remove all batteries, then
reconnect power.
Remove any RAM board and
try again. Reinsert and try
again.
Check battery level on
battery LEDs.
Check battery contacts. If
available, try another battery.
Repair Center:
Likely Causes
AC adapter.
DC-DC PCA.
RAM board.
CPU module.
Motherboard.
VGA PCA.
LCD module.
Hard drive.
RAM board (OB 4150
Series).
Battery or contacts.
DC-DC PCA.
Motherboard.
Repair Center:
Comments
For an OmniBook 4100 with
serial number below
TW84099999, check CPU
bottom plate. If plate is less
than “Rev 4”, replace bottom
plate. Also, make sure a
square spacer is installed on
top of the CPU top plate at
the right-rear corner. (Service
note 4100-03C.)
Check ac adapter. Remove
any RAM boards and retry.
If power status light does not
turn on, reprogram BIOS,
replace DC-DC PCA, replace
motherboard.
If power status light turns on
but display remains off, try
external monitor. If monitor
shows successful boot,
replace LCD module. If
monitor shows activity but
BIOS does not complete,
replace CPU module. If
monitor is blank, replace
VGA PCA, replace CPU
module, replace
motherboard.
If power status light and
display turn on, BIOS
completes, but OS does not
start from hard disk or from
floppy drive, replace CPU
module, then motherboard. If
OS starts from floppy drive,
reload hard drive, replace
hard drive.
Make sure at least one RAM
board is installed.
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-5
SymptomCall Center:
Suggestions
Does not boot from
floppy drive
Error message
such as “Invalid
system disk” or
“Auto IDE error”
Sluggish startup or
shutdown
Password has been
forgotten
Power/Battery
Short battery
operating time
Does not run on
battery, empty
battery indication
Check floppy drive contacts.
Try using alternate
connection (with or without
floppy cable).
Check boot order in BIOS
Setup.
Check that floppy boot is
enabled in BIOS Setup.
Check for a disk in floppy
drive.
Remove and reinsert hard
drive.
Check boot order in BIOS
Setup.
Run ScanDisk and Disk
Defragmenter to check and
optimize the hard drive.
Delete temporary and
unneeded files.
Verify proper ownership, then
follow the removal procedure
with the owner and log the
appropriate data—see page
5-1.
Turn down display
brightness.
Check power management
settings in BIOS Setup. Try
the default settings.
For an OmniBook 4150B,
shut down and restart. During
boot at the F2 prompt, press
F6. This starts a process that
recalibrates the battery
gauge, possibly inproving
operating time. When the
discharge cycle ends, you
may have to unplug and
reconnect the ac adapter to
begin recharging.
Inform user that certain
applications can cause
excess power usage. (User
can get power monitor from
www.intel.com and monitor
CPU load.)
Some PC cards (PCMCIA)
draw power even while not in
use.
Heavy modem use can affect
battery operating time.
Check battery contacts. If
available, try another battery.
Repair Center:
Likely Causes
Floppy drive or
contacts.
Floppy cable.
Motherboard.
Hard drive contacts.
Hard drive.
Battery.
Motherboard.
Battery or contacts.
Motherboard.
Repair Center:
Comments
If unit boots from floppy drive,
check for corrupt files on
hard drive, reload hard drive,
replace hard drive.
Use same suggestions
shown at left.
The user must call Technical
Support and provide proof of
ownership. Password
removal is restricted to
certain sites. See page 5-1.
Battery capacity often
decreases after a year or
more.
For an F1629A OmniBook
4150† with certain serial
numbers between
TW84257202 and
TW84358133, check the
CPU module to see if it must
be replaced—see Service
note 4150-01.
3-6Troubleshooting and DiagnosticsHP OmniBook 4100/4150
SymptomCall Center:
Suggestions
Battery does not
charge
Second battery
does not work, main
battery works
Battery indicator is
inaccurate
Display
Dark display, no
light
White displayAdjust display brightness.LCD module.
Erratic displayL CD cable or
Bright or missing
pixels or lines
For a 13-inch LCD,
noise or
discoloration when
the display is
moved
Check the power source.
Check battery contacts. If
available, try another battery
and ac adapter.
Check for high ambient
temperature and blocked air
vents.
Try swapping the two
batteries.
Check contacts on second
battery.
Second battery does not
charge until main battery is
fully charged.
Completely charge and
discharge the battery 2 to 4
cycles in the unit.
For an OmniBook 4150B,
shut down and restart. During
boot at the F2 prompt, press
F6. This starts a process that
recalibrates the battery
gauge, possibly inproving
operating time. When the
discharge cycle ends, you
may have to unplug and
reconnect the ac adapter to
begin recharging.
Adjust display brightness.
Press Fn+F5 several times.
Try external monitor.
See quality statement on
page 5-2.
Repair Center:
Likely Causes
Battery or contacts.
AC adapter.
Motherboard.
Fan.
DC-DC PCA.
Second battery or
contacts.
Motherboard.
Motherboard.Try cycling the battery
LCD module
(backlight).
LCD cable or
connections.
Inverter PCA.
LVDS PCA.
Inverter PCA.
LVDS PCA.
connections.
LCD module.
LCD module.
LCD cable or
connections.
LCD cable
connection.
Repair Center:
Comments
Check ac adapter.
Check fan.
charge.
Reseat the VGA PCA.
If an external monitor
displays no image, replace
the VGA PCA instead, then
motherboard.
See quality statement on
page 5-2.
Remove the LCD shield and
check the flex cable
connection at the back of the
13-inch LCD module. Two
rubber spacers should be
behind the connector. After
the shield is installed, it
should be taped to the flex
cable. See the caution on
page 2-16. (Service notes
4100-04, 4100-05.)
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-7
SymptomCall Center:
Suggestions
Hard disk
Hard disk never
spins
Hard disk makes
clunking or
scratching noise
Hard disk makes
buzzing or whining
noise
Files are corruptedRun a virus scan program.
Drive capacity is
less than normal
Floppy drive
General problemsCheck floppy module
Keyboard
Some or all keys do
not work properly
PS/2 keyboard and
mouse with Yadapter do not work
Check the power source.
Remove and reinsert the
hard drive. Check the
contacts.
Back up the drive
immediately.
Was the computer or drive
dropped?
Back up the drive
immediately.
Check for alternate noise
sources, such as a PCMCIA
drive or fan.
If a keystroke causes the
sound to change, it may be
power supply noise.
Check the disk surface by
running Scandisk (Windows
95/98) or Disk Administrator
(Windows NT). Or boot to
DOS and run CHKDSK to
look for problems, run
CHKDSK /f to fix.
Use Recovery CD to restor e
original factory software.
Check the disk surface by
running Scandisk (Windows
95/98) or Disk Administrator
(Windows NT).
Check partitions using FDISK
(Windows 95/98) or Disk
Administrator (Windows NT).
contacts.
Try using alternate
connection (with or without
floppy cable).
Check settings in BIOS
Setup.
Check devices separately.Y-adapter.
Repair Center:
Likely Causes
Hard drive or
contacts.
Motherboard.
Hard drive case (flex
cable).
Hard drive.Check the computer and
Depends on the
source of the noise.
Hard drive.Use same suggestions
Floppy module or
contacts.
Floppy cable.
Motherboard.
Keyboard.
Motherboard.
BIOS IC.
PS/2 device.
Motherboard.
Repair Center:
Comments
If the drive case is damaged,
it can prevent proper
operation.
drive for evidence of
customer abuse.
Use same suggestions
shown at left.
shown at left.
Recreate the Hibernate
partition, then partition and
format the disk.
Try reinserting the flex cable
in the connector on the VGA
PCA.
3-8Troubleshooting and DiagnosticsHP OmniBook 4100/4150
SymptomCall Center:
Suggestions
Pointing stick
General problemsCheck settings in Control
Panel.
Check that the pointing stick
is enabled in BIOS Setup.
Special TrackPoint
driver features not
working
Click button doesn’t
work
For an OmniBook
4100: Drifting or
erratic pointer using
pointing stick
Touch pad
General problemsCheck settings in Control
Special TouchPad
driver features not
working
Click button doesn’t
work
If installed, remove
TouchPad driver support
using Add/Remove Program.
In Mouse Properties, select
the IBM TrackPoint driver
from the track-point directory
under \OmniBook\Drivers.
For an OmniBook 4100,
check whether serial number
is between TW82000000 and
TW83599999.
Panel.
Check pointing stick settings
in Control Panel. The IBM
TrackPoint driver can
redefine touch pad operation.
Check that the touch pad is
enabled in BIOS Setup.
If installed, remove IBM
TrackPoint support using
Add/Remove Program, then
in Mouse Properties, select
the standard PS/2 mouse.
Disable the pointing stick in
BIOS Setup, enable the
touch pad.
Run Setup.exe from the
touch-pad subdirectory under
\Omnibook\Drivers.
Repair Center:
Likely Causes
Keyboard assembly.
Motherboard.
Keyboard assembly.
Motherboard.
Top case.
Motherboard.
Keyboard assembly.For an OmniBook 4100 with
Top case.
Motherboard.
Top case.
Motherboard.
Top case.
Motherboard.
Repair Center:
Comments
Try reinserting the flex cable
in the connector on the VGA
PCA.
serial number between
TW82000000 and
TW83599999, check the date
code on the bottom of the
keyboard. If the date code is
“828”, replace the keyboard.
(Service note 4100-02.)
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-9
SymptomCall Center:
Suggestions
Audio
Sound does not
play
Sound does not
record
Serial/Parallel
General problemsCheck settings in BIOS
Infrared
General problemsInfrared communication is
USB
General problemsUSB is not supported in
Check settings in BIOS
Setup.
Increase sound volume
(Fn+UP and software
controls).
Check whether mute is active
(mute button and software
controls).
Check for sound resource
conflicts in Device Manager
(Windows 95/98) or
Administrative Tools or
Control Panel System
(Windows NT).
Check settings in BIOS
Setup.
Check software controls for
microphone—it should not be
muted in recording panel.
Note: The microphone
should normally be muted in
the master output panel.
Setup.
Check settings in Control
Panel (and in Windows NT
Diagnostics).
not supported in
Windows NT 4.0.
Infrared is disabled and no
drivers installed as shipped.
(Drivers are included.)
Check settings in BIOS
Setup.
Standard IrDA and fast-IrDA
are incompatible (they use
different drivers).
For fast-IrDA, check for DMA
conflict with ECP parallel
port.
Windows NT 4.0.
Repair Center:
Likely Causes
Speakers.
VGA PCA
(OB 4150†).
Motherboard.
Inverter PCA (mic).
Motherboard.
VGA PCA
(OB 4150†).
Motherboard.Use loop-back connector
IR PCA.
Motherboard.
Motherboard.
Repair Center:
Comments
Check operation using
headphones or external
speakers (audio jack PCA).
Check operation using
external microphone (audio
jack PCA).
during test—see page 3-15.
3-10Troubleshooting and DiagnosticsHP OmniBook 4100/4150
SymptomCall Center:
Suggestions
PCMCIA
General problemsMake sure Card Executive is
installed for Windows NT.
If the card requires an IRQ,
check that there is one
available.
Check for conflicts or refresh
the device list in Device
Manager (Windows 95) or
Administrative Tools or
Control Panel System
(Windows NT).
Reboot the computer.
Try the card in the other slot
or in another computer.
Check the OmniBook website
for installation instructions
(page vi).
Download current drivers
from the card manufacturer’s
website.
AC adapter
Does not power the
OmniBook
Miscellaneous
Clock loses timePlug in ac adapter for 24
Computer gets hotIt is normal for the computer
Try another ac adapter, if
available.
hours to charge backup
battery.
to get hot.
Make sure the air vents are
clear.
DOS games and other
programs that drive CPU
usage toward 100% can
contribute.
Repair Center:
Likely Causes
Motherboard.
PCMCIA socket.
AC adapter.
DC-DC PCA.
Motherboard.
Motherboard.Charge backup battery.
Fan.
Thermal connections.
Heatsink damage.
Repair Center:
Comments
Using a flashlight, look for
bent pins inside the PCMCIA
socket.
If both slots have problems,
replace the motherboard. If
only one slot has a problem,
try replacing the PCMCIA
socket.
The ac adapter is not
repairable—it must be
replaced.
Check the fan.
Check for proper contact
between CPU and its top
plate, and between heatpipe
and heatsink.
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-11
SymptomCall Center:
Suggestions
Computer pauses
or runs sluggishly
Accessories
Docking product I/O
problems
Can not boot from
CD in CD-ROM
drive
General plug-in
module problems
†Models called 4150† in this manual have no marking in the serial number, whereas models called 4150B
have 4150 B after the serial number.
May be normal Windows
behavior (background
processing can affect
response time).
If the hard disk has spun
down to conserve power, it
can take several seconds to
spin up. You can hear this.
You can run BIOS Setup and
change the hard disk timeout to match the Suspend
time-out.
Certain background
operations (such as HP COE
virus scans) can affect
performance while they’re
running.
Some file browsers may be
unresponsive while they’re
processing a graphic image
or waiting for broken network
connections to time out.
Check for overheating—see
the previous symptom.
Run BIOS Setup and try
turning off smart CPU mode.
Check that ac power is
connected.
Check settings in BIOS
Setup.
Try using the corresponding
OmniBook port.
Check that the CD is
bootable.
During boot, do not press
ESC before the F2 prompt—
or check boot order in BIOS
Setup.
Check module contacts.
Push system-off button.
Repair Center:
Likely Causes
CPU module.
Motherboard.
Docking product.
Motherboard.
CD-ROM drive.The CD-ROM drive is not
Plug-in module or
contacts.
Motherboard.
Repair Center:
Comments
If computer slows after a
period of continuous activity,
check thermal connections
and parts—see the previous
symptom.
Test the corresponding
OmniBook ports while
undocked.
The port replicator and mini
dock are not repairable—they
must be exchanged.
The docking system is
repairable—see its service
manual.
For an F1629A OmniBook
4150† with certain serial
numbers between
TW84257202 and
TW84358133, check the
CPU module to see if it must
be replaced—see Service
note 4150-01.
repairable—it must be
exchanged.
Plug-in modules are not
repairable—they must be
exchanged.
3-12Troubleshooting and DiagnosticsHP OmniBook 4100/4150
Diagnostic Tools
This section describes the following diagnostic tools you can use for troubleshooting and repairing the
OmniBook:
•OmniBook hardware diagnostic program (below).
•Power-on self-test (page 3-20).
•Sycard PCCtest 450 PC Card (page 3-23).
•Desktop Management Interface (page 3-23).
•BIOS Setup utility (page 3-26).
OmniBook Diagnostic Program
The OmniBook hardware diagnostic program provides two levels of testing:
•User-level testing using the basic hardware test.
•Advanced testing using the individual hardware tests.
Figure 3-2. OmniBook Diagnostic Screens — Basic and Advanced
The tests are designed to run after the system reboots. This ensures that the computer will be in a
predictable state, so the diagnostic program can properly test the hardware components. The tests are
non-destructive and are intended to preserve the state of the computer. The OmniBook reboots when
you exit the program so drivers can be loaded.
Creating a Diagnostic Floppy Disk
Note
For units with BIOS 2.12 or later, you can run the diagnostic program from the hard disk —
without creating a diagnostic floppy disk. If, during boot, the computer displays "F10 to start
diagnostic," press F10 to run the diagnostic test from the hard disk.
If you need a diagnostic floppy disk, insert a formatted floppy disk in the floppy drive and do one of
the following:
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-13
•Check the \Dmi\Hpdiags directory. If diaginst is in this directory, run it.
–or–
If TopTools is installed, check whether the DiagTools page can create the disk.
• On any computer with World Wide Web access, download the diagnostic software package from
the OmniBook website (see page vi), then follow the instructions.
Running the Diagnostic Test
1. If you’re using a diagnostic floppy disk, insert it in the floppy drive—or press F10 in the next
step.
2.Reboot the OmniBook.
3.Go through the first several screens.
4.When the hardware detection finishes, check the list of detected hardware. The following
information and devices should be listed if applicable:
Product nameCache memoryGraphics adapter
Processor typeMain memorySerial ports
BIOS versionIDE drivesParallel port
Serial numberAudio device
Note
If a device is not detected or fails its test below, it may be configured incorrectly in the BIOS Setup
utility (page 3-26). You can confirm the problem by running BIOS Setup and checking the settings.
5.Run the basic test. Press F2 to start the basic hardware test.
6.If you intend to exit without running advanced tests, press F4 to save system and test information
in the Support Ticket log file, HPSUPPT.TXT. Then remove the diagnostic disk, if present, and
press F3 to exit.
7.
Run the advanced tests. Press F2 to open the advanced test screen.
8. Select and run the appropriate tests. Tests are not listed if no such hardware is detected. Press the
following keys to run tests:
ENTERRuns the highlighted test.
F5 or SPACEMarks or unmarks the highlighted test.
F6Marks or unmarks all tests in the current menu.
F7Marks or unmarks all tests in all menus.
F10Runs all marked tests.
If any test fails, the error is logged (error code and description) and displayed temporarily (error
code). If several errors occur, look for patterns that might indicate a common cause. See the table
on page 3-15 for repair suggestions. Consider these suggestions in combination with other
troubleshooting information.
9.When you are finished running tests, press ESC to exit the advanced tests.
10. Press F4 to save system and test information in the Support Ticket log file, HPSUPPT.TXT.
11.
Exit. Press F3 to exit and reboot.
12. Optional: Check the log. The log file contains a hardware summary and a list of all test results
and errors.Run C:\Dmi\Hputils\Hpsuppt.exe to retrieve the log file to this directory and open it in
Notepad—or, if you are using a diagnostic floppy, the log file Hpsuppt.txt is on the floppy disk.
3-14Troubleshooting and DiagnosticsHP OmniBook 4100/4150
Note that the serial and parallel port tests are more thorough if you connect a loop-back connector to
the port before running the test for that port. See the wiring diagrams below.
13
5
9
25
These connections
are not used.
1
6
Diodes are 1N4004 or equivalent
(I
=1A, VF=1V@1A, VR=30-400V)
F
14
1
Figure 3-3. Serial and Parallel Loopback Connectors
Interpreting the Results
• The following table lists test groups, error codes, and suggestions for follow-up actions. Consider
these suggestions in combination with other troubleshooting information.
Table 3-3. OmniBook Diagnostic Error Codes
CodeSuggestions
Note: For the OmniBook 4150 Series, if you are directed
to replace the BIOS IC, ei t her reprogram it (see page 2-30
if it may be corrupted) or replace the motherboard.
System Tests
0001h 0008h
0009hReplace the motherboard.
0010h -
002Fh
0030h -
0040h
0041hUnrecognized interrupts. Run BIOS Setup and
0050h 0070h
0071hBad CMOS checksum. Reset the system, then
0072hConfiguration mismatch i n CMOS. Reset the
0073hBad CMOS RAM size. Reset the system , then
0074hBad CMOS time. Reset the syst em, then run
0075h 0076h
0077hReplace the motherboard.
0078hBad CMOS checksum. Reset the system, then
0079hReplace the motherboard.
0083h -
0086h
Reseat or replace the CPU modul e.
Reseat or replace the CPU modul e.
Replace the motherboard.
check IRQ assignments for all devices.
Replace the motherboard.
run BIOS Setup and check settings. Replace
motherboard.
system, then run BIOS Setup and check
settings. Replace motherboard.
run BIOS Setup and check settings. Replace
motherboard.
BIOS Setup and check settings. Replace
motherboard.
Reset the system. Replace the motherboard.
run BIOS Setup and check settings. Replace
motherboard.
Replace the BIOS IC. Replace the
motherboard.
CodeSuggestions
0087hReplace the motherboard.
0088hReplace the BIOS IC.
008AhReplace the m otherboard.
0090h -
0096h
009Ah -
009Eh
009FhInsufficient DOS memory. Load fewer device
00A0hNo repair. (ESCD not s upported.)
00A1hReplace the BI OS IC. Replace the
00A2h 00A3h
00A4hReplace the BI OS IC.
00A5h -
00A6h
00A7hReplace the BI OS IC. Replace the
00C0h 00CCh
00FFhRerun the test. (Possible diagnostic
Memory Tests
The addresses below are absolute (32-bit) address . These
addresses are not in the segment:offset format.
0100h 0101h
0102hReprogram the BIOS IC. Replace the BI OS IC,
0120h 0131h
Replace the BIOS IC. Replace the
motherboard.
Replace the BIOS IC. Replace the
motherboard.
drivers.
motherboard.
No repair. (ESCD not supported. )
No repair. (ESCD not supported. )
motherboard.
Replace the CPU module.
programming error.)
Replace the motherboard.
replace the motherboard.
For the OB 4100 for 01FFFFFFh and below,
replace the motherboard. Otherwise, replace
the RAM board (each 01000000h represents
16MB). Replace the motherboard.
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-15
CodeSuggestions
0132h 0150h
0160hAddress bus short. Remove any RAM board
0170h 0172h
0180hFor the OB 4100 f or 01FFFFFFh and below,
0181hReplace t he CPU module.
0182hUnload HIMEM.SYS or make sure that another
0183hNo extended memory. Check installati on of the
0184hRemove or swap RAM boards. (OmniBook
0190h 01A0h
01A1h 01A4h
01B0hFor the OB 4100 for 01FFFFFFh and below,
01B1h 01B3h
Hard Disk Tests
0201hReplace t he hard di sk. Replace the
0202h 0204h
0205hReplace t he motherboard.
0207hRun BIOS Setup and check the hard disk t ype.
0208h 0209h
020Ah 0211h
0220hReplace t he motherboard.
0240hReplace t he hard di sk. Replace the
0252h 0254h
025Ah 0260h
For the OB 4100 for 01FFFFFFh and below,
replace the motherboard. Otherwise, replace
the RAM board (each 01000000h represents
16MB).
and rerun the test. Check t he CP U module for
shorts. Replace the motherboard.
Replace the motherboard.
replace the motherboard. Otherwise, replace
the RAM board (each 01000000h represents
16MB).
application is not usi ng al l extended memory
allocated by HIMEM.SYS.
RAM board. Replace the motherboard.
4150 must have one RAM board present.)
Replace the CPU module, replace the
motherboard.
For the OB 4100 for 01FFFFFFh and below,
replace the motherboard. Otherwise, replace
the RAM board (each 01000000h represents
16MB).
Replace the CPU module.
replace the motherboard. Otherwise, replace
the RAM board (each 01000000h represents
16MB). Replace the motherboard.
For the OB 4100 for 01FFFFFFh and below,
replace the motherboard. Otherwise, replace
the RAM board (each 01000000h represents
16MB).
motherboard.
Rerun the test. If error persi sts, replace the
hard disk.
Check internal and external hard disk
connectors and motherboard c onnector.
Replace the hard disk.
Transient DMA error. Rerun the test.
Rerun the test. Run SCANDI SK or equivalent.
motherboard.
Rerun the test. Run SCANDI SK or equivalent.
Rerun the test. If error persi sts, replace the
hard disk.
CodeSuggestions
0265hCheck i nternal and external hard disk
0275hReplace t he hard di sk.
0280hCheck i nternal and external hard disk
0281hReplace t he hard di sk.
0290hRerun the test. If the error persist s , replace the
0293h 0296h
02AAhCheck int ernal and external hard di sk
02CChRun BIOS Set up and check the hard disk type.
02EEhFor the performance test, run BIOS S etup and
02F1hRecreate the Hibernate partition, then run
02F2hRun FDISK to make one parti tion active. If
02F3h 02F5h
02F6hRecreate the Hibernate partition, then run
02FFhCheck internal and external hard disk
9602h 9607h
Floppy Disk Tests
0301hReplace t he floppy drive. Replace the
0302hRun BIOS Setup and check the floppy drive
0303hInsert a floppy disk without write protecti on.
0304hRun BIOS Setup and check the floppy drive
0305hReplace t he motherboard.
0307hRun BIOS Setup and check the floppy drive
0308h 0309h
030Ah 0310h
0311hRerun the test with another floppy disk.
0321h -
0322h
0340hReplace t he motherboard.
0341hReplace t he floppy drive. Replace the
connectors and motherboard c onnector.
Replace the hard disk. Replace the
motherboard.
connectors and motherboard c onnector.
Replace the hard disk.
hard disk.
Replace the hard disk.
connectors and motherboard c onnector.
Replace the hard disk.
Replace the hard disk or the m otherboard.
temporarily select a dri ve t ype t hat has more
than 200 cylinders.
FDISK to partition the hard di sk.
necessary, recreate the Hibernate partition,
then run FDISK to partition the hard disk.
Reformat the hard disk. If necessary, recreate
the Hibernate partition, then run FDI SK to
partition the hard disk.
FDISK to partition the hard di sk.
connectors and motherboard c onnector.
Replace the hard disk. Replace the
motherboard.
(See Hard Disk Tests at end of table.)
motherboard.
type. Replace the floppy drive.
type. Replace the floppy drive.
type. Check the connectors on the floppy drive
and motherboard. Replace the fl oppy dri ve.
Transient DMA error. Rerun the test.
Rerun the test with a good floppy disk . Repl ace
the floppy drive.
Replace the floppy drive.
motherboard.
3-16Troubleshooting and DiagnosticsHP OmniBook 4100/4150
CodeSuggestions
0342h 0344h
0345hReplace t he motherboard.
0347hRun BIOS Setup and check the floppy drive
0348h 0349h
0350hRerun the test with another floppy disk.
0360hReplace t he motherboard.
0380h -
03AAh
03CChRun BIOS Set up and check the floppy drive
03EEh 03FFh
Keyboard Tests
0400h 0401h
0410h 0414h
0415hReplace t he VGA PCA for OB 4100 only.
0416h 0418h
SCSI Tests
0500hReiniti al i ze t he SCSI device.
0502hMake sure all S CSI devices are turned on and
0503h 0504h
0505h 0507h
0508h 050Ah
050BhCheck the connectors on the SCSI drive.
050Ch 050Eh
0510hInsert a tape cartridge in the drive.
0511hReplace t he tape cartridge.
0512hRun the Write test again.
0514h -
0516h
0520hIns ert a CD in the SCSI CD-ROM drive.
0521hIns ert a computer CD in the SCSI CD-ROM
0523hInsert an audio CD in the SCSI CD-ROM drive.
0524hIns ert a CD in the SCSI CD-ROM drive.
Run BIOS Setup and check the floppy drive
type. Replace the floppy drive.
type. Check the connectors on the floppy drive
and motherboard. Replace the fl oppy dri ve.
Transient DMA error. Rerun the test.
Replace the floppy drive.
Make sure the floppy disk is fully inserted.
Check the connectors on t he floppy drive and
motherboard. Replace the fl oppy dri ve.
type. Rerun the test with another fl oppy di s k.
Replace the floppy drive. Replace t he
motherboard.
Check the connectors on t he floppy drive and
motherboard. Rerun the test with anot her
floppy disk. Replace the floppy drive. Replace
the motherboard.
Replace the motherboard.
Check the keyboard flex cable connection.
Replace the keyboard. Replace the
motherboard.
Replace the motherboard.
Replace the keyboard. Replace the
motherboard.
ready. Make sure the SCSI termination and all
SCSI connectors are properly installed. Rerun
the test. Reform at the SCSI drive. Replace the
SCSI drive.
Reformat the SCSI dri ve. Repl ace the SCSI
drive.
Replace the SCSI drive
Reformat the SCSI dri ve. Repl ace the SCSI
drive.
Replace the SCSI drive.
Reformat the SCSI dri ve.
Replace the tape cartridge. Replace the tape
drive.
drive.
CodeSuggestions
0525hTransient error. Rerun the test.
0526hReplace t he CD-ROM drive, but only if it has an
0527hReplace t he CD-ROM drive.
0528hReplace t he medium. Replace the SCS I
0550hReplace t he SCSI device.
0560hRerun the test. (Possible diagnost i c
0580hInsufficient DOS memory. Load fewer device
0590hIf test does not fail on identical known good
Serial Port Tests
0601hFor the external loop-bac k test, make sure the
0602hReplace t he motherboard.
0603hFor the external loop-bac k test, make sure the
0604h 0605h
0606hFor the external loop-bac k test, make sure the
0607hMake sure t he l oop-bac k connector is install ed
0608h 0617h
Parallel Port Tests
0701hFor the external loop-bac k test, make sure the
0702hFor DiagTools 2.2, replace motherboard.
0703hRun BIOS Setup and disable ECP for the
0704h 0706h
0707hConnect the loop-back connector.
0708hReplace t he motherboard.
Audio Tests
0801h 08C2h
automatic clos e feature.
device.
programming error.)
drivers.
device, replace the SCSI devi ce.
loop-back connector is i ns talled and
constructed properly. For the external or
internal loop-back test, replace the
motherboard.
loop-back connector is i ns talled and
constructed properly. For the external or
internal loop-back test, replace the
motherboard.
Replace the motherboard.
loop-back connector is i ns talled and
constructed properly. For the external or
internal loop-back test, replace the
motherboard.
and constructed properly. Replace the
motherboard.
Replace the motherboard.
loop-back connector is i ns talled and
constructed properly. For the external or
internal loop-back test, replace the
motherboard.
For earlier version, no repair (printer test not
supported).
parallel port, then rerun the test. Replace the
motherboard.
Replace the motherboard.
If this error also occurs for an external
headphone, replace the motherboard (or VGA
PCA for the OB 4150†). Otherwise, check the
speaker connections, repl ace the speakers. If it
occurs only for an external headphone, replace
the audio jack PCA.
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-17
CodeSuggestions
08D0h 08F3h
9003h 9004h
9018h 901Ah
Video Tests
0900h 0901h
0903h 0906h
0907h 0908h
0909h 090Ah
090Ch 090Fh
0911hIf this test fails on t he i nternal display, replace
0912h 0915h
0920hReplace t he LVDS PCA. Replace the VGA
8000h,
9016h 9017h
CD-ROM Tests
0A00hInsert a CD in t he dri ve.
0A01hRerun the test. Replace the CD-ROM drive.
0A02hNo repair. (Automatic close not support ed.)
0A03hInsert a dif ferent CD in the drive. Check the
0A04hInsert a computer CD in the drive.
0A05hInsert a dif ferent CD in the drive. Check the
0A06hInsert a computer CD in the drive. Replace the
0A07hRerun the test. Replace the drive.
0A08hInsert an audio CD. Repl ace the drive.
0A09hRerun the test. Replace the drive.
0A10hInsert an audio CD. Repl ace the drive.
0A11hRerun the test with an audi o CD. Replace the
0A12hInsert a dif ferent multisessi on CD. Replace the
SMBus Tests
0E00h 0E10h
ATAPI Removable Tests (LS-120)
0F01hConnect the LS-120 drive and rerun the test .
0F02h -
0F03h
Replace the motherboard (or VGA P CA for the
OB 4150†).
(See Microphone Tests near end of table. )
(See NMA2 Sound near end of table.)
Replace the VGA PCA.
Replace the LVDS PCA. Replac e the VGA
PCA.
Replace the VGA PCA.
Replace the LVDS PCA. Replac e the VGA
PCA.
Replace the VGA PCA.
the VGA PCA.
Replace the VGA PCA.
PCA.
(See Video Tests near end of table.)
connectors on the CD-ROM drive and
motherboard. Replace the CD-ROM drive.
connectors on the CD-ROM drive and
motherboard. Replace the CD-ROM drive.
drive.
For earlier diagnostics, i ns ert an audio CD in
the drive.
drive.
drive.
Replace the motherboard.
Rerun the test. Insert a di fferent disk in the LS120 drive. Check the connectors on the LS-120
drive and motherboard. Replace the LS-120
drive.
CodeSuggestions
0F04h 0F05h
0F06hRerun the test. Insert a di fferent disk in the LS-
0F07hReplace the LS-120 drive.
0F08hRerun the test. Insert a di fferent disk in the LS-
0F09hReplace the LS-120 drive.
TI CardBus Tests
1201hMemory s pace not available. Remove any
1202h 1203h
1205h 1206h
1207hReboot the computer. Replace the
USB Tests
1301hReprogram the BIOS IC. Replace the BI OS IC.
1302h 1316h
9006h(See USB Port Test near end of table.)
ACPI Tests
1701h 1702h
DVD Tests
1900h 1902h
Fan Tests
9001hIf t he f an is already running, you will not hear a
9002hReboot the computer. Replace the
Microphone/Line-In Tests
9003hIf the error occurs for built-in and external
9004hVerif y a good s i gnal on the input line. Replace
Suspend/Resume Test
9005hRun BIOS Setup and restore default sett i ngs .
USB Port Test
9006hMake sure a USB device is connected to the
Replace the LS-120 drive.
120 drive. Check the connectors on the LS-120
drive and motherboard. Replace the LS-120
drive.
120 drive. Check the connectors on the LS-120
drive and motherboard. Replace the LS-120
drive.
attached ISA or PCI c ards.
Replace the motherboard.
Insert a different PC Card. Repl ace the
PCMCIA socket. Replac e the motherboard.
motherboard.
Replace the motherboard.
Replace the motherboard.
Reprogram the BIOS IC. Repl ace the BIOS IC,
replace the motherboard.
Insert a different DVD in the drive. Replace the
DVD drive.
change. Check the fan connec tion. Replace the
fan. Replace the motherboard.
motherboard.
microphones, replace t he motherboard (or
VGA PCA for the OB 4150†). I f it occurs for
only the built-in mic rophone, check the LCD
flex cable connection, replace the inverter
PCA. If it occurs only for an external
microphone, replace the audio j ack PCA.
the audio jack PCA. Replac e the motherboard
(or VGA PCA for the OB 4150†).
Reprogram the BIOS IC. Repl ace the BIOS IC.
Replace the motherboard.
port you are testing. Selec t the correct speed
for the device. Replace the motherboard (or
dock component, if applicable).
3-18Troubleshooting and DiagnosticsHP OmniBook 4100/4150
CodeSuggestions
IR Tests (FIR enabled, undocked)
9002hReboot the computer. Replace the
9007h 9008h
9009hDo not run thi s test in Wi ndows. For the one-
900AhRerun the test. For the two-unit test, make sure
900ChRerun the test. Make sure the IR ports on the
Video Tests
8000hIf the test fails with an external moni t or (must
9016hReboot the computer. Reprogram the BI OS.
9017hSee chapter 5 for cosmetic guidel i nes, replace
motherboard.
Reboot the computer. Run BIOS Setup and
restore default setti ngs. Replace the
motherboard.
unit test, replace t he motherboard. For the twounit test, make sure the IR ports on the
reflector and test computers are lined up,
replace the IR PCA, replace t he motherboard.
the IR ports on the reflect or and test computers
are lined up. Replace the IR PCA, repl ac e the
motherboard.
reflector and test computers are lined up.
Restart the reflector uni t . Replace the IR PCA,
replace the motherboard.
support VESA mode 105h), replace the VGA
PCA, replace the mot herboard. Otherwise:
- If the shaded-band test fai l s, check the LCD
flex cable connection in the bottom case,
replace the LVDS PCA, replac e the LCD flex
cable, replace the VGA P CA , repl ace the
motherboard.
- If only a solid-color tes t fails, see chapter 5 for
cosmetic guidel i nes , replace the LCD module.
Replace the VGA PCA.
the LCD module.
CodeSuggestions
NMA2 Sound Tests
9018h 901Ah
Dock Tests
9071h,
9073h
9075h,
9077h 9078h
907BhReplace LED/but t on assembly in dock.
9082hRerun test with known good computer. Replace
9088hReplace electronics PCA in dock.
Hard Disk Tests
9602h
9603h
9604hReformat the hard disk. If nec essary, recreate
9605hFor a computer that does not give an F10
9606hReformat the hard disk. If nec essary, recreate
9607hBack up data, then reformat the hard di s k.
If this error also occurs for an external
headphone, replace the VGA PCA. Ot herwise,
check the speaker connec tions, replace the
speakers. If it occurs only for an external
headphone, replace the audio jack PCA .
Update BIOS in comput er. Replace electronics
PCA in dock.
Replace electronics PCA i n dock.
electronics PCA in doc k.
Failure may occur soon. B ack up data and
replace the hard disk.
Rerun the hard disk test.
the Hibernate partition, then run FDI SK to
partition the hard disk.
prompt at boot (old Hibernate part i t i on) or that
has a non-Windows operating s ys tem, this
error may not indicate a fail ure. Otherwise,
reformat the hard disk. If necessary, recreate
the Hibernate partition, then run FDI SK to
partition the hard disk.
the Hibernate partition, then run FDI SK to
partition the hard disk.
Replace the hard disk.
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-19
Power-On Self-Test
Note
If Quiet Boot is enabled in BIOS Setup (the default setting), press ESC during boot to see POST
messages.
The POST (Power-On Self-Test) is a series of initialization routines and diagnostic tests that the
system BIOS runs when the computer boots. The system BIOS will not boot the operating system if
system memory, the CPU, DMA, or the interrupt controller fails the POST diagnostic tests. POST
progress is indicated by a sequence of codes. If possible, error messages are displayed.
You should not interpret the failure of one or more POST tests as a hardware, software, or firmware
failure. First, confirm the failure with a “clean” boot:
• Remove all accessories, including RAM boards, floppy drive, port replicator, PC Cards, printer,
external monitor, pointing device, and keyboard.
•Provide “clean” ac power—no auto adapter or unusual ac adapter configuration.
•Press the system-off button to start from a known state.
If the computer fails to boot with a clean boot, it requires repair. If an error message is displayed,
confirm the problem using other diagnostic tools. Not all POST messages indicate a hardware,
software, or firmware failure—some messages are informational messages.
If the BIOS detects a terminal error condition, it halts POST after issuing a terminal error beep code—
up to four groups of 1 to 4 short beeps. The beep code indicates the POST routine in which the
terminal error occurred. The BIOS also issues a beep code (one long tone followed by two short
tones) during POST if the video configuration fails (no card installed or faulty) or if an external ROM
module does not properly checksum to zero.
Table 3-4. POST Terminal-Error Beep Codes
Beep CodesPOST Description
1One short beep before boot
1-2Search for option ROMs.
1-2-2-3BIOS ROM checksum
1-3-1-1Test DRAM refresh
1-3-1-3Test 8742 Keyboard Controll er
1-3-4-1RAM failure on address line xxxx
1-3-4 -3RAM failure on data bits xxxx of low byte of memory bus
1-4-1 -1RAM failure on data bits xxxx of high byte of m emory bus
2-1-2-3Check ROM copyright notice
2-2-3-1Test for unexpected interrupts
One long, two short beeps on improper video c onfiguration (check VGA switches on
OmniBook 4150B) or external ROM checksum failure
The following table lists POST messages and explanations for reported problems. If the system fails
after you make changes in BIOS Setup, reset the computer, enter BIOS Setup, and install the defaults
or correct the error.
3-20Troubleshooting and DiagnosticsHP OmniBook 4100/4150
Table 3-5. POST Messages
MessageDescription
0200 Failure Fixed Disk
0210 Stuck key
0211 Keyboard error
0212 Keyboard Controller Failed
0213 Keyboard locked - Unlock key switch
0220 Monitor type does not match CMOS - Run SETUP
0230 Shadow Ram Failed at offset:
0231 System RAM Failed at offset:
0232 Extended RAM Failed at offset:
0250 System battery is dead - Replace and run SETUP
0251 System CMOS checksum bad - Default configuration used
0260 System timer error
0270 Real time clock error
0280 Previous boot incomplete - Default configuration used
0281 Memory Size found by POST differed from CMOS
02B0 Diskette drive A error
02B1 Diskette drive B error
02B2 Incorrect Drive A type - run SETUP
02B3 Incorrect Drive B type - run SETUP
02D0 System cache error - Cache disabled
02F0: CPU ID:
02F4: EISA CMOS not writeable
02F5: DMA Test Failed
02F6: Software NMI Fai led
Fixed disk is not working or not configured properl y. Check to see if fixed disk is attached
properly. Run Setup. Find out if t he f i xed-disk type is correctly identif i ed.
Stuck key on keyboard.
Keyboard not working.
Keyboard controller failed tes t. May require replacing keyboard controller.
Unlock the system to proceed.
Monitor type not correctly identified in Setup
nnnn
Shadow RAM failed at offset nnnn of t he 64k block at which the error was detected.
nnnn
System RAM failed at offset nnnn of in the 64k block at which the error was detected.
nnnn
Extended memory not working or not conf i gured properl y at offset nnnn.
Update to the latest BI OS version 2.xx. (Service note 4100-06.)
The CMOS clock battery indic at or shows the battery is dead. Connect the ac adapter for at
least 24 hours, replace the motherboard.
System CMOS has been corrupted or modified incorrectly, perhaps by an application
program that changes data s tored in CMOS. The BIOS installed Def aul t Setup Values. If you
do not want these values, enter Setup and enter your own values. If the error persists , check
the system battery. Connect the ac adapter for at leas t 24 hours, replace the motherboard.
The timer test fai l ed. Requires repair of system board.
Real-time clock f ai l s BIOS test. May require board repair.
Previous POST did not complete successf ul l y. POST loads default values and offers to run
Setup. If the failure was c aused by incorrect values and they are not corrected, the next boot
will likely fail. This error is cleared the next time the syst em is booted.
Memory size found by POST differed from CMOS.
Drive A: or B: is present but fails the BIOS POS T di skette tests. Chec k to see that the drive is
defined with the proper diskette t ype in Setup and that the diskette dri ve i s attached correctly.
Type of floppy drive A: not correctly identified in Setup.
Type of floppy drive B: not correctly identified in Setup.
RAM cache failed and BIOS disabled the cache. On older boards, check the cache jumpers.
You may have to replace the cache. See your dealer. A disabled cac he slows system
performance considerably.
CPU socket number for Multi-Processor error.
ServerBIOS2 test error: Cannot write to EISA CMOS.
ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) regi sters.
ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt).
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-21
MessageDescription
02F7: Fail-Safe Timer NMI Failed
device
Address Conflict
Allocation Error for:
CD ROM Drive
Entering SETUP ...
Failing Bits:
Fixed Disk
Invalid System Configuration Data
I/O device IRQ conflict
PS/2 Mouse Boot Summary Screen:
nnnn
nnnn
nnnn
nnnn
Operating system not found
Parity Check 1
Parity Check 2
Press <F1> to resume, <F2> to Setup, <F3> for previous
Press <F2> to enter Setup
PS/2 Mouse:
System BIOS shadowed
UMB upper limit segment address:
Video BIOS shadowed
nnnn
n
kB Extended RAM Passed
Cache SRAM Passed
kB Shadow RAM Passed
kB System RAM Passed
device
nnnn
nnnn
ServerBIOS2 test error: Fai l -S afe Timer takes too long.
Address conflict for specified device.
Run ISA or EISA Configuration Utility to resolve resource conflict for the specified device.
CD ROM Drive identified.
Starting Setup program
The hex number nnnn is a map of the bits at the RAM address which failed the memory test.
Each 1 (one) in the map indicates a failed bit. See errors 230, 231, or 232 above for offset
address of the failure in Sys tem, Extended, or Shadow memory.
Fixed disk n (0-3) identified.
Problem with NVRAM (CMOS) data.
I/O device IRQ conflict error.
PS/2 Mouse installed.
Where nnnn is the amount of RAM in kilobytes successfully tested.
Where nnnn is the amount of system cache in kilobytes successfully tested.
Where nnnn is the amount of shadow RAM in kilobytes suc cessfully tested.
Where nnnn is the amount of system RAM in k i l obytes successfull y t ested.
Operating system cannot be l ocated on either drive A: or drive C:. Ent er Setup and see if
fixed disk and drive A: are properly identif i ed.
Parity error found in the system bus. BIOS attempts to locate the address and display it on
the screen. If it c annot locate the address, it di splays ????. Parity is a m ethod for checking
errors in binary data. A parity error indicates that some data has been corrupted.
Parity error found in the I/O bus. BIOS attempts to locate the address and display i t on the
screen. If it cannot l ocate the address, it dis pl ays ????.
Displayed after any recoverable error message. Press <F1> to start the boot process or <F2>
to enter Setup and change the settings. Press <F3> to displ ay the previous screen (usually
an initialization error of an Option ROM, such as an add-on card). W ri t e down and foll ow the
information shown on the screen.
Optional message dis pl ayed duri ng P OST.
PS/2 mouse identi f i ed.
System BIOS c opi ed to shadow RAM.
nnnn
Displays the address nnnn of the upper limit of Upper Memory Blocks, indicating released
segments of the B I OS which can be reclaimed by a virtual memory manager.
Video BIOS copied to shadow RAM.
3-22Troubleshooting and DiagnosticsHP OmniBook 4100/4150
Sycard PCCtest 450 CardBus Card (Optional)
The PCCtest 450 CardBus Card (version 1.05) available from Sycard Technology is an optional
diagnostic tool. It is the only recommended tool that tests the functionality of the PCMCIA slots using
a PCMCIA card. It is a Type II CardBus Card that works with compatible test software to exercise
PCMCIA functions. (See the Sycard Technology website, http://www.sycard.com.) The PCCtest 450
product contains these components:
•PCCtest 450 CardBus Card, version 1.05.
•PCCtest 450 software disk. (Software updates are available at the Sycard Technology website,
http://www.sycard.com.)
• Configuration headers (PC Card/16-bit and CardBus/32-bit), which attach to the card.
You will also need:
• CardBus extender card to avoid wear on the Sycard PCMCIA connector. The Sycard
PCCextend 70 extender card is an example.
The Sycard PCCtest 450 provides the following tests. See the Sycard documentation for details about
running the tests.
Table 3-6. Sycard PCCTest Commands
SlotPCMCIA PC Card (16-bit) test
(PC Card configuration header)
OmniBook 4150B
(PCI1225)
OmniBook 4150†
(PCI1220A)
OmniBook 4100
(PCI1250A)
†Models called 4150† in this manual have no marking in the serial number, whereas models called 4150B
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-23
Desktop Management Interface (DMI)
The Desktop Management Interface (DMI) is basically a set of rules for accessing information about a
personal computer. Using DMI, an application program can determine, for example, which hardware
and software components are present in a personal computer, the operating system that is being used,
and the number of accessory board slots that are available. Using the DMI interface, a local or remote
application program can check what hardware and software components are installed on your
computer, and may be able to tell how well they are working or whether any needs replacing. All this
information is stored in a special Management Information Format (MIF) file, installed on each
personal computer as part of the DMI package.
Installing the DMI Package
The DMI package is included with the OmniBook, but it must be properly installed before it can be
used. The following steps explain how.
To install the DMI preloaded on the hard disk:
1.Start Windows, if it is not already running.
2.Click Start, Programs, HP TopTools for Notebooks (or HP DMI), Setup.
To install the DMI from the OmniBook Recovery CD or from floppy disks:
1.If you do not have a CD-ROM drive, create installation floppy disks
•On any computer with a CD-ROM drive, copy the DMI software from the dmi directory of
the Recovery CD (under \omnibook\drivers) to two or more floppy disks (for example, copy
the contents of the \disk1 subdirectory to disk #1).
• On any computer with World Wide Web access, download the TopTools package from the
OmniBook website (see page vi), then create the floppy disks as directed.
2.Start Windows, if it is not already running.
3.Insert the Recovery CD into the CD-ROM drive, or insert disk #1 into the floppy drive.
4.Select and run the SETUP program from the dmi\disk1 directory on the CD (under
\omnibook\drivers), or from floppy disk #1.
Uninstalling the DMI Package
1.Click Start, Programs, HP TopTools for Notebooks (or HP DMI), Uninstall DMI.
2.Reboot the PC.
Using the DMI Interface
For a complete explanation of how to fully take advantage of DMI, the following documentation is
provided with the OmniBook:
•A README.TXT file.
•A Windows online help file describing Hewlett-Packard’s implementation of DMI (group and
attribute definitions). Since not all Hewlett-Packard enhanced features are supported on all
models, this document also describes any restrictions that apply.
3-24Troubleshooting and DiagnosticsHP OmniBook 4100/4150
Description of DMI
The Desktop Management Interface (DMI) is the result of the efforts of the Desktop Management
Task Force (DMTF). This task force was founded in 1992 by a group of leading computer
manufacturers, including Hewlett-Packard, to define a standard method of managing the physical and
logical components of personal computers.
Hewlett-Packard has developed a number of extensions to DMI to allow the enhanced features of HP
OmniBook computer to be managed with DMI, including features such as passwords and tattooing
(identifying a computer using a unique string of characters).
For full details of the structure of the MIF file, including an explanation of the meaning of the fields of
groups and attributes and how to write an application program that accesses this information, you can
access the DMTF FTP server ftp.dmtf.org or the DMTF web pages at the http://www.dmtf.org.
Contents of the DMI Package
The DMI software and associated documentation is supplied either preinstalled on the OmniBook’s
hard disk drive or on two floppy disks. The contents of the package are the same in both cases.
Since the information accessed by the DMI software is specific to a particular computer, it must be
installed on each computer separately. The DMI package included with the OmniBook can be used
only with the OmniBook.
The following software is supplied with the DMI package:
•A Microsoft Windows utility, SETUP.EXE, to install and initialize the DMI software.
•A Windows utility, HP TopTools. After DMI is installed, this utility can be used to display
information about the computer through the DMI.
• A Management Information Format (MIF) file. This file contains information about everything
on the computer that can be controlled using DMI facilities, and is initialized during installation.
• A component code, identifying the version of MIF file to use for specific models of HP
OmniBook computers.
•Windows-compatible DMTF Service Layer software, which controls access to the DMI.
•A client agent. The HP Remote DMI Agent is a DMI application and also a network server-side
stream-based application. The Remote Agent is listening for Remote Application connection
requests. If the main window of the Remote Agent is hidden, then no icon will appear on the
screen when it is running.
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-25
BIOS Setup Utility
The BIOS Setup utility provides access to basic configuration settings. It is independent of the
operating system.
Running the BIOS Setup Utility
1. Close all applications, then shut down Windows and reboot the OmniBook. If necessary, you can
press CTRL+ALT+DEL to reboot.
2.During reboot, press F2 to start the BIOS Setup utility.
3.The pointing device or mouse is not active in the BIOS Setup utility. Press the RIGHT and LEFT
arrow keys to move among menus. Press the DOWN and UP arrow keys to move among
parameters in a menu. Press ENTER to change a setting. See the table below for more
information.
4. After you select the options you want, press F10 or use the Exit menu to exit the BIOS Setup
utility.
If the settings cause a conflict between devices during reboot, the system prompts you to run
BIOS Setup, and the conflicting settings are marked.
Table 3-7. BIOS Setup Menus and Parameters
OmniBook 4150B: Introduced with BIOS version 3.00 (Fall ’99).
OmniBook 4150†: Introduced with BIOS version 2.00 (Fall ’98).
OmniBook 4100: Introduced with BIOS version 1.01 (Spring ’98), rolled to version 2.00 (Fall ’98).
Main MenuDefault
LanguageSets the language for this utility and BIOS messages.English.
BIOS RevisionShows the current BIOS version.Detected
automatically.
System TimeSets the time using 24-hour format. Values set take effect
immediately.
System DateSets the date using mm/dd/yy (English) or dd/mm/yy format.
Floppy DriveSets the floppy drive type.Detected and set
automatically.
Internal Hard DiskSets the hard disk drive type and various parameters.Detected and set
automatically.
Quiet BootWhen enabled, hides summary of power-on self-test and
messages during boot.
Video Display DeviceSets whether the built-in and external display signals
automatically switch when an external display is detected, or
whether both signals are active. Pressing Fn+F5 temporarily
switches displays.
BIOS Version 2.xx/3.xx:
Video Expansion
BIOS Version 2.xx/3.xx:
Primary Video Adapter
System MemoryShows the system memory size.640KB
Extended MemoryShows the extended memory size.Detected
BIOS Version 3.xx:
CPU Serial Number
Sets whether the video image expands to fill the display in
lower resolution modes (SVGA or VGA).
Sets whether the internal (built-in) video adapter automatically
switches to an external video adapter connected to the
docking system, if one is detected. (Select Internal to use
multiple-monitor capability of Windows 98.)
For a processor with a serial number, makes the processor
serial number available to software.
Enabled
Auto
Disabled
Auto
automatically.
Disabled
3-26Troubleshooting and DiagnosticsHP OmniBook 4100/4150
System Devices MenuDefault
BIOS Version 2.xx/3.xx:
PS/2 Pointing Devices
Internal Pointing DevicesEnables one or both built-in PS/2 devices.Both
External Fn KeySets whether left-CTRL + left-ALT on an external keyboard is
IDE ControllerEnables the primary (hard drive) and secondary (optional CD-
FDD ControllerEnables the floppy drive.Enabled
Serial PortSets how the serial port is configured by the BIOS (specified
Base I/O addressSets the I/O address and interrupt.3F8h, IRQ4
Infrared PortSets how the infrared port is configured by the BIOS (specified
ModeSets the hardware to support SIR (Standard IR), ASK IR
Base I/O addressSets the I/O address and interrupt.2F8h, IRQ3
DMA channelFor Fast IR mode, sets the DMA channel.DMA3
Parallel PortSets how the parallel port is configured by the BIOS (specified
ModeSets the port to normal, bi-directional, EPP, or ECP.ECP
Base I/O addressSets the I/O address.378h
InterruptSets the interrupt.IRQ7
DMA channelFor ECP mode, sets the DMA channel.DMA3
OmniBook 4100/4150†:
Audio
SB I/O addressSets the Sound Blaster I/O address.220h
WSS I/O addressSets the Windows Sound System I/O address.530h
AdLib I/O addressSets the AdLib synthesizer I/O address.388h
InterruptSets the interrupt.IRQ5
1st DMA channelSets the DMA channel for playback.DMA1
2nd DMA channelSets the DMA channel for recording.DMA0
Security MenuDefault
User Password IsShows if a user password is set.Clear
Administrator Password IsShows if an administrator password is set.Clear
Set User PasswordPress ENTER to set, change, or clear user password.
Set Administrator
Password
BootSets whether a password is required when the computer
ResumeIf boot security is enabled, sets whether a password is
UndockIf boot security is enabled, sets whether a password is
Internal Hard Disk Drive
Lock
Removable Device BootSets whether the floppy drive or other removable device is a
Sets whether internal pointing devices are automatically
disabled when an external PS/2 pointing device is detected, or
whether both internal and external devices are active.
interpreted as the Fn key.
ROM drive) controllers.
or automatic).
or automatic).
(amplitude shift keyed IR), or FIR (Fast IR) infrared
communications. (Driver installation required.)
or automatic).
Sets how the audio system is configured by the BIOS
(specified or automatic).
Password length can be no longer than 8 characters, 0-9, A-Z.
Press ENTER to set, change, or clear administrator password.
This password protects BIOS Setup settings.
boots.
required when resuming from a suspended state.
required when undocking the OmniBook.
If boot security is enabled, sets whether a password is stored
on the hard disk. Secures data on the disk if the disk is moved
to another computer.
boot device.
Auto
Enabled
Both
Enabled
Disabled
SIR
Enabled
Enabled
Enabled
Enabled
Disabled
Disabled
Enabled
HP OmniBook 4100/4150Troubleshooting and Diagnostics3-27
Power MenuDefault
If ACPI is activated in Windows 98, ACPI settings override settings in this menu.
Power Management ModeDisables time-outs, selects a combination of time-outs, or
allows customized time-outs.
Smart CPU ModeEnables automatic CPU power savings when running on
battery power. Absence of keyboard, mouse, and hard disk
activity could cause slower CPU response. For OmniBook
4100/4150†, this should normally be Off to avoid interfering
with time sensitive operations, and the setting applies on ac
power.
Standby Time-outSets the period of inactivity after which the computer goes
from On to Standby power mode.
Suspend Time-outSets the period of inactivity after which the computer goes
from Standby to Suspend power mode. (Skips Standby mode
if that time-out is disabled.)
Hibernate Time-outSets whether the computer goes from Suspend to Hibernate
power mode after the indicated period of inactivity. (Skips
Suspend mode if that time-out is disabled.)
Hard Disk Time-outSets the period of hard disk inactivity after which the hard disk
stops spinning. Also affects a hard disk drive in the plug-in
module bay.
Time-out on ACSets whether power management time-outs occur while the ac
adapter is connected.
Power Button ModeSets the action of the blue power button when pressed for less
than 4 seconds.
BIOS Version 2.xx/3.xx:
Lid Switch Mode
Resume on Serial (or
Modem) Ring
Resume on Time of DaySets whether the system resumes from Suspend at a defined
Resume TimeSets the 24-hour time when the system resumes from
Auto Suspend on UndockSets whether the OmniBook suspends after undocking.When Lid Closed
BIOS Version 2.xx/3.xx:
Auto Turn-On on Dock
Boot MenuDefault
+Removable Device
+Hard Drive
CD-ROM/DVD Drive
Exit Menu
Save Changes and ExitSaves Setup changes, exits, and reboots.
Discard Changes and ExitDiscards Setup changes since last save, exits, and reboots.
Get Default ValuesRestores default settings, stays in Setup. Does not affect
Load Previous ValuesDiscards Setup changes since last save, stays in Setup. Does
Save ChangesSaves Setup changes, and stays in Setup. Security settings
†Models called 4150† in this manual have no marking in the serial number, whereas models called 4150B
have 4150 B after the serial number.
Sets the action when the OmniBook lid closes.Turn Off LCD
Sets whether the system resumes from Suspend if a ring
signal is received.
time of day.
Suspend if enabled.
Sets whether the OmniBook turns on after docking.Enabled
Shows the order of boot devices. Move the entries to change
the order. If the computer has more than one device in one of
the “+” categories, you can select the one that is scanned.
Does not affect Security and date/time changes.
Security and date/time settings.
not affect Security and date/time changes.
are saved when changed.
Max Power
Savings
OB 4150B:
On
OB 4100/4150†:
Off
2 minutes
4 minutes
4 hours
2 minutes
Disabled
Suspend
Enabled
Disabled
1. Removable
Device
2. Hard drive
3. CD-ROM/DVD
drive
3-28Troubleshooting and DiagnosticsHP OmniBook 4100/4150
Replaceable Parts
This chapter contains an exploded view of the OmniBook and the following lists of parts:
25 CPU module (MMO), 266MHz Pentium (T)*1821-4302F1440-69102
25 CPU module (MMO), 266MHz Pentium II (MD)* 1821-4304F1440-69104
25 CPU module (MMO), 300MHz Pentium II (MD)* 1821-4487F1440-69106
25 CPU module (MMO), 333MHz Pentium II (D)*1821-4932F1640-69101
25 CPU module (MMO), 366MHz Pentium II (D)*1821-4933F1640-69102
25 CPU module (MMO), 400MHz Pentium II (D)*1821-5204F1640-69103
26 Door, I/OF1460-60965Yes
27 Drive, floppy disk module (no cable)F1472-80001Yes
28 Drive, hard disk (4.0GB, 12.7mm, IBM)0950-2671F1386-69100 Yes
28 Drive, hard disk (4.0GB, 12.7mm, Toshiba)0950-2865F1386-69101 Yes
28 Drive, hard disk (4.3GB, 9.5mm, IBM)0950-3409F1711-69100Yes
28 Drive, hard disk (4.8GB, 9.5mm, IBM) **0950-3611F1711-69102 Yes
28 Drive, hard disk (6.4GB, 9.5mm, IBM) **0950-3442F1711-69101 Yes
28 Drive, hard disk (6.4GB, 12.7mm, IBM)0950-2785F1475-69100 Yes
28 Drive, hard disk (6.4GB, 8.4mm, Toshiba)0950-3675F1475-69102 Yes
28 Drive, hard disk (6.4GB, 12.7mm, Toshiba)0950-3397F1475-69101 Yes
28 Drive, hard disk (10.1 GB, 12.5mm, IBM) **0950-3443F1744-69101 Yes
29 FanF1460-60954
29 FanF1660-60904
Foot, rubberF1460-60991Yes
30 Frame, leftF1460-60957
31 Frame, rightF1460-60958
32 Heatsink, finned (M2, for 2-screw top plate, )F1460-60953
32 Heatsink, finned (M3, for 2-screw top plate, )F1629-60913
32 Heatsink, finned (for 5-screw top plate)F1640-60910
32 Heatsink/top plateF1660-60903
33 Hinges, display (left and right)F1460-60973
Spacer, CPU Pentium II (MD)F1462-80003
Spacer, LCD connector (all 13")F1462-60925
Spacer, top plateF1460-80018
Spacer, VGA PCA (rubber)F1640-60944
Spacer kit, for 8.4mm HDD (top and end)F1629-60933Yes
Spacer, for 9.5mm HDD (top)F1629-60934Yes