HP Officejet Pro 6230 User Guide
Oicejet 6220 ePrinter/Oicejet Pro 6230
ePrinter
User Guide
Copyright information
Hewlett-Packard Company notices
Acknowledgements
© 2014 Copyright Hewlett-Packard
Development Company, L.P.
Edition 1, 7/2014
The information contained in this document is
subject to change without notice.
All rights reserved. Reproduction, adaptation,
or translation of this material is prohibited
without prior written permission of HewlettPackard, except as allowed under copyright
laws.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Microsoft, Windows, Windows XP, Windows
Vista, Windows 7, Windows 8, and Windows 8.1
are U.S. registered trademarks of Microsoft
Corporation.
ENERGY STAR and the ENERGY STAR mark are
registered U.S. marks.
Safety information
Always follow basic safety precautions when
using this product to reduce risk of injury from
re or electric shock.
1. Read and understand all instructions in the
documentation that comes with the printer.
2. Observe all warnings and instructions
marked on the product.
3. Unplug this product from wall outlets before
cleaning.
4. Do not install or use this product near water,
or when you are wet.
5. Install the product securely on a stable
surface.
6. Install the product in a protected location
where no one can step on or trip over the line
cord, and the line cord cannot be damaged.
7. If the product does not operate normally, see
Solve a problem.
8. There are no user-serviceable parts inside.
Refer servicing to qualied service personnel.
Table of contents
1 How do I? ...................................................................................................................................................... 1
2 Get started .................................................................................................................................................... 1
Accessibility ............................................................................................................................................................ 1
HP EcoSolutions (HP and the Environment) .......................................................................................................... 2
Manage Power ..................................................................................................................................... 2
Optimize Printing Supplies .................................................................................................................. 3
Understand the printer parts ................................................................................................................................. 3
Front view ............................................................................................................................................ 3
Printing supplies area .......................................................................................................................... 4
Back view ............................................................................................................................................. 4
Use the printer control panel ................................................................................................................................. 4
Overview of buttons and lights ........................................................................................................... 5
Control panel lights reference ............................................................................................................. 5
Paper basics ......................................................................................................................................................... 16
Recommended papers for printing ................................................................................................... 16
Order HP paper supplies ................................................................................................................... 17
Tips for selecting and using paper .................................................................................................... 18
Load paper ........................................................................................................................................................... 18
Update the printer ............................................................................................................................................... 24
Open the HP printer software (Windows) ............................................................................................................ 24
Turn the printer o .............................................................................................................................................. 25
3 Print ........................................................................................................................................................... 25
Print documents .................................................................................................................................................. 26
Print brochures .................................................................................................................................................... 27
Print on envelopes ............................................................................................................................................... 28
Print photos ......................................................................................................................................................... 29
Print on special and custom-size paper .............................................................................................................. 30
Print on both sides (duplexing) ........................................................................................................................... 32
Print using the maximum dpi .............................................................................................................................. 33
Tips for print success ........................................................................................................................................... 34
AirPrint ................................................................................................................................................................. 36
Set the paper size for the printer ........................................................................................................................ 36
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4 HP ePrint .................................................................................................................................................... 37
Set up HP ePrint ................................................................................................................................................... 37
Use HP ePrint ....................................................................................................................................................... 38
Remove Web Services .......................................................................................................................................... 39
5 Work with ink cartridges .............................................................................................................................. 39
Information on ink cartridges and the printhead ................................................................................................ 39
Check the estimated ink levels ............................................................................................................................ 40
Replace the ink cartridges ................................................................................................................................... 40
Order ink cartridges ............................................................................................................................................. 42
Store printing supplies ........................................................................................................................................ 42
Anonymous usage information storage .............................................................................................................. 43
6 Network setup ............................................................................................................................................. 43
Set up the printer for wireless communication ................................................................................................... 43
Before you begin ............................................................................................................................... 44
Set up the printer on your wireless network .................................................................................... 44
Change the connection type ............................................................................................................. 45
Test the wireless connection ............................................................................................................. 47
Change network settings ..................................................................................................................................... 47
Use HP wireless direct ......................................................................................................................................... 47
7 Printer management tools ........................................................................................................................... 50
Toolbox (Windows) .............................................................................................................................................. 50
HP Utility (OS X) ................................................................................................................................................... 50
Embedded web server ......................................................................................................................................... 51
About cookies .................................................................................................................................... 51
Open the embedded web server ....................................................................................................... 51
Embedded web server cannot be opened ........................................................................................ 52
8 Solve a problem ........................................................................................................................................... 53
HP support ........................................................................................................................................................... 53
Register printer ................................................................................................................................. 54
Support process ................................................................................................................................ 54
Obtain electronic support ................................................................................................................. 54
HP support by phone ......................................................................................................................... 54
Before you call ................................................................................................................ 55
Phone support period ..................................................................................................... 55
Support phone numbers ................................................................................................. 55
After the phone support period ...................................................................................... 55
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Understand printer reports ................................................................................................................................. 55
Printer status report ......................................................................................................................... 55
Network conguration page ............................................................................................................. 56
Printer information page ................................................................................................................... 58
Print quality diagnostic report .......................................................................................................... 59
Wireless test report ........................................................................................................................... 61
Solve printer problems ........................................................................................................................................ 61
Solve printing problems ...................................................................................................................................... 62
Solve problems using HP ePrint .......................................................................................................................... 64
Solve network problems ...................................................................................................................................... 65
General network troubleshooting ..................................................................................................... 65
Unable to connect the printer wirelessly .......................................................................................... 66
Maintain the printer ............................................................................................................................................. 67
Clean the exterior .............................................................................................................................. 67
Maintain the printhead and ink cartridges ....................................................................................... 67
Clear paper jams .................................................................................................................................................. 68
Clear the print carriage ........................................................................................................................................ 73
Reset the printer .................................................................................................................................................. 73
Appendix A Technical information ................................................................................................................... 75
Ink cartridge warranty information ..................................................................................................................... 75
Specications ....................................................................................................................................................... 75
Regulatory information ....................................................................................................................................... 77
Regulatory Model Number ................................................................................................................ 77
FCC statement ................................................................................................................................... 78
Notice to users in Korea .................................................................................................................... 78
VCCI (Class B) compliance statement for users in Japan .................................................................. 78
Notice to users in Japan about the power cord ................................................................................ 79
Noise emission statement for Germany ........................................................................................... 79
Visual display workplaces statement for Germany .......................................................................... 79
European Union Regulatory Notice ................................................................................................... 79
Products with external AC Adapters ............................................................................... 79
Products with wireless functionality .............................................................................. 79
European telephone network declaration (Modem/Fax) ............................................... 80
Declaration of conformity ................................................................................................................. 81
Regulatory information for wireless products ................................................................................. 82
Exposure to radio frequency radiation ........................................................................... 82
Notice to users in Brazil .................................................................................................. 82
Notice to users in Canada ............................................................................................... 83
Notice to users in Taiwan ................................................................................................ 83
Notice to users in Mexico ................................................................................................ 84
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Wireless notice to users in Japan .................................................................................... 84
Environmental product stewardship program .................................................................................................... 84
Paper use ........................................................................................................................................... 85
Plastics .............................................................................................................................................. 85
Material safety data sheets .............................................................................................................. 85
Recycling program ............................................................................................................................ 85
HP inkjet supplies recycling program ............................................................................................... 85
Disposal of waste equipment by users ............................................................................................. 85
Power consumption .......................................................................................................................... 85
Chemical substances ......................................................................................................................... 86
Battery disposal in the Taiwan .......................................................................................................... 86
Battery notice for Brazil .................................................................................................................... 86
California Perchlorate Material Notice .............................................................................................. 86
Toxic and hazardous substance table (China) ................................................................................... 87
Restriction of hazardous substance (Ukraine) .................................................................................. 87
Restriction of hazardous substance (India) ...................................................................................... 87
EPEAT ................................................................................................................................................. 87
China SEPA Ecolabel User Information ............................................................................................. 88
Index ............................................................................................................................................................. 95
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1 How do I?
●
Get started
●
Print
●
Use HP ePrint
●
Work with ink cartridges
●
Solve a problem
2 Get started
This guide provides details about how to use the printer and how to resolve problems.
●
Accessibility
●
HP EcoSolutions (HP and the Environment)
●
Understand the printer parts
●
Use the printer control panel
●
Paper basics
●
Load paper
●
Update the printer
●
Open the HP printer software (Windows)
●
Turn the printer o
Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software provided with the printer is accessible for users with visual impairments or low vision by
using your operating system's accessibility options and features. The software also supports most assistive
technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color
blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the
appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard
commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys,
FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated
by users with limited strength and reach.
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Support
For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's
website at www.hp.com/accessibility.
For accessibility information for Mac OS X, visit the Apple website at www.apple.com/accessibility.
HP EcoSolutions (HP and the Environment)
Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering you to
print responsibly—at home or in the oice.
For more detailed information about environmental guidelines that HP follows during the manufacturing
process, see Environmental product stewardship program. For more information about HP's environmental
initiatives, visit www.hp.com/ecosolutions.
●
Manage Power
●
Optimize Printing Supplies
Manage Power
To conserve electricity, the printer comes with the following features:
Sleep mode
Power usage is reduced while in Sleep mode. The printer goes into low-power mode after 5 minutes of
inactivity.
Auto-O
To change the time to Sleep mode:
1. Open the embedded web server (EWS). For more information, see Open the embedded web server.
2. Click the Settings tab.
3. In the Power Management section, click Energy Save Mode and select the desired option.
4. Click Apply.
Auto-O is automatically enabled by default when you turn on the printer. When Auto-O is enabled, the
printer will automatically turn o after 2 hours of inactivity to help reduce energy use. Auto-O turns the
printer o completely, so you must use the Power button to turn the printer back on. For printer models
with wireless or Ethernet network capability, Auto-O is automatically disabled when the printer establishes
a wireless or Ethernet network connection. Even when Auto-O is disabled, the printer enters Sleep mode
after 5 minutes of inactivity to help reduce energy use.
1. Open the embedded web server (EWS). For more information, see Open the embedded web server.
2. Click the Settings tab.
3. In the Power Management section, click Auto O and select the desired option.
4. Click Apply.
CAUTION:
Always turn the printer o properly, using either Auto-O or (the Power button).
If you improperly turn the printer o, the print carriage might not return to the correct position, causing
problems with the ink cartridges and print quality issues.
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NOTE: The printer's Sleep Mode and Auto-O features are temporarily not available if one or more of the ink
cartridges are missing. After the cartridge is reinstalled, these features resume.
Optimize Printing Supplies
To optimize printing supplies such as ink and paper, try the following:
●
Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit
www.hp.com/recycle.
●
Optimize paper usage by printing on both sides of the paper.
●
Save ink and paper when printing web content with HP Smart Print. For more information, visit
www.hp.com/go/smartprint.
●
Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
●
Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.
Understand the printer parts
This section contains the following topics:
●
Front view
●
Printing supplies area
●
Front view
1 Ink cartridge access door
2 Control panel
3 Output tray extender
4 Paper-width guides
Back view
5 Input tray
6 Output tray
7 Power button
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Printing supplies area
1 Printhead
2 Ink cartridges
NOTE: Ink cartridges should be kept in the printer to prevent possible print quality issues or printhead
damage. Avoid removing supplies for extended periods of time. Do not turn the printer o when a cartridge is
missing.
Back view
1 Universal serial bus (USB) port
2 Ethernet network port
3 Power input
Use the printer control panel
This section contains the following topics:
●
Overview of buttons and lights
●
Control panel lights reference
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Overview of buttons and lights
The following diagram and related table provides a quick reference to the printer control panel features.
Label Name and Description
Power button
Turns the printer on or o. It is dimmed when the printer is in sleep mode.
Paper Size Selection button and lights
Use the ( Paper Size Selection ) button to select the paper size you have loaded in the input tray.
Each time you press the button, the light will move downwards to the next light, selecting the paper size corresponding with the
light. At the bottom light, pressing the button selects the top light and its corresponding paper size.
Paper sizes listed on the printer control panel include 8.5 x 11 in/A4, 8.5 x14 in, or 4 x6 in/L/10 x 15 cm.
Ink cartridge lights
Provide information about the printhead and ink cartridges, such as the status of estimated ink levels and problems with the
cartridges or printhead.
HP ePrint button and light
Turns HP ePrint on or o, and indicates the connection to Web Services, including HP ePrint.
Wireless button and light
Turns the wireless feature on or o and indicates the status of the printer's wireless connection.
HP wireless direct button and light
Turns HP wireless direct on or o.
Information button
Prints an information page focused on connectivity and Web Services, information, and help. This button can also be used along
with other buttons to print more detailed information about specic functions in the printer.
Resume button and light
Resumes a job after a disruption (for example, after loading paper or clearing a paper jam).
Cancel button
Cancels a print job or mainentance procedure that is in progress.
For more information about the the lights' patterns and status, see Control panel lights reference.
Control panel lights reference
The control panel lights indicate status and are useful for diagnosing printing problems. This section contains
information about the lights, what they indicate, and what action to take if necessary.
The HP printer software also provides information about the printer's status and possible printing problems.
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For more information, visit the HP website www.hp.com/support for the latest troubleshooting information,
product xes, and updates. This website provides information and utilities that can help you correct many
common printer problems.
The Power button
●
The following table provides information on the button's dierent light patterns.
Table 2-1 Power button
Light description/Light pattern
Explanation and recommended action
All lights are o.
The printer is o.
—
Connect the power cable.
—
Press the ( Power ) button.
The Power light is on.
The printer is ready. No action is required.
The Power light blinks.
The printer is turning on or o, or is processing a print job.
—
No action is required.
The printer is pausing for the ink to dry.
—
Wait for the ink to dry.
The Power button and Resume button.
●
The following table provides information on the buttons' dierent light patterns.
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Table 2-2 Power button and Resume button
Light description/Light pattern
Explanation and recommended action
The Power light and the Resume light blink.
One of the following problems might have occurred.
1. Print media is jammed in the printer.
○
Locate and clear the jam. For more information, see Clear paper jams.
Press the ( Resume ) button to continue printing.
2. The printer carriage has stalled.
○
Open the ink cartridge access door and remove any obstructions (such as jammed paper).
○
Press the ( Resume ) button to continue printing.
○
If the error persists, turn the printer o, and then on again.
To cancel the print job, press the ( Cancel ) button.
The Power light is on and the Resume light blinks.
One of the following problems might have occurred.
1. The printer is out of paper.
○
Load paper and press the ( Resume ) button to continue printing.
2. There is a paper mismatch.
Either load paper that matches the paper settings of the printer or change the paper settings through
one of the following ways:
○
Press the ( Paper Size Selection ) button on the printer to select the desired paper size.
○
Change the setting in the HP print driver or in the embedded web server.
Press the ( Resume ) button to continue printing.
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Table 2-2 Power button and Resume button (continued)
Light description/Light pattern
Explanation and recommended action
To cancel the print job, press the ( Cancel ) button.
The Power light and the Resume light are on.
A door or cover is not closed completely.
—
Make sure all doors and covers are completely closed.
To cancel the print job, press the ( Cancel ) button.
The Power button and ink cartridge lights
●
The following table provides information on the buttons' dierent light patterns.
Table
2-3 Power button and ink cartridge lights
Light description/Light pattern
Explanation and recommended action
The Power light is on and the ink cartridge lights blink one after the other, from left to right.
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Table 2-3 Power button and ink cartridge lights (continued)
Light description/Light pattern
Explanation and recommended action
The printhead is missing or faulty.
—
Turn o the printer, and then turn it on again.
—
If the error persists, contact HP support for service or replacement.
The Power light is on and one or more of the ink cartridge lights blink.
One or more of the ink cartridges need attention or are faulty, incorrect, missing, damaged, or incompatible.
—
Ensure the indicated ink cartridge is properly installed, and then try to print. Remove and re-insert the
ink cartridge a few times if necessary.
—
If the error persists, replace the indicated ink cartridge.
For more information, you can also refer to the help message in the HP printer software.
The Power light and one or more of the ink cartridge lights are on.
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Table 2-3 Power button and ink cartridge lights (continued)
Light description/Light pattern
Explanation and recommended action
One or more of the ink cartridges are low on ink.
NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a
low-ink warning message, consider having a replacement cartridge available to avoid possible printing
delays. You do not need to replace the cartridges until print quality becomes unacceptable.
The Power light is on, one or more of the ink cartridge lights are on, and the Resume light blinks.
One of the following might occur. Refer to the help message in the HP printer software for more
information.
1. One or more of the ink cartridges are very low on ink.
Press the ( Resume ) button to continue using the existing cartridges.
NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you
receive a low-ink warning message, consider having a replacement cartridge available to avoid
possible printing delays. You do not need to replace the cartridges until print quality becomes
unacceptable.
2. One or more of the ink cartridges are counterfeit or not new.
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs
required as a result of using a non-HP supply will not be covered under warranty.
If you believe you purchased Original HP ink cartridges, go to www.hp.com/go/anticounterfeit.
3. A supply secure upgrade is detected.
Press the ( Resume ) button to upgrade the printer supply. If the Resume light turns o and one or
more of the ink cartridge lights blink after the upgrade, the upgrade was not successful.
The Power light, the Resume light, and all of the ink cartridge lights blink.
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Table 2-3 Power button and ink cartridge lights (continued)
Light description/Light pattern
Explanation and recommended action
A non-recoverable error has occurred. Unplug the power cord, and then plug the power cord back in, and try
printing.
The HP ePrint button
●
The following table provides information on the button's dierent light patterns.
Table 2-4 HP ePrint button
Light description/Light pattern
Explanation and recommended action
The HP ePrint light is o.
One of the following problems might have occurred.
1. HP ePrint has not been set up.
To set up HP ePrint, press the ( HP ePrint ) button, and then follow the instructions on the
information page that prints.
2. HP ePrint has been set up but has been turned o.
To turn on HP ePrint, press the ( HP ePrint ) button.
NOTE: HP ePrint might have been disabled in the EWS.
3. HP ePrint has been set up but has been turned o because the printer has not been updated.
If a mandatory update for the printer is available but has not been installed, HP ePrint is turned o.
To update the printer, press the ( HP ePrint ) button and the (Information) button together,
and then follow the instructions on the page that prints.
4. HP ePrint has been disabled by the IT administrator.
For more information, press the ( HP ePrint ) button and the (Information) button together,
and then follow the instructions on the page that prints; or contact the IT administrator or the person
who set up the printer.
The HP ePrint light is on.
ENWW Use the printer control panel 11
Table 2-4 HP ePrint button (continued)
Light description/Light pattern
Explanation and recommended action
If you press the ( HP ePrint ) button and the (Information) button together, the printer prints an
information page that includes the email address you will use for printing documents using HP ePrint, or a
diagnostics page that includes information on how to resolve issues relating to
To turn o HP ePrint, press and hold the ( HP ePrint ) button. The HP ePrint light will be turned o.
The HP ePrint light blinks.
HP ePrint .
HP ePrint is turned on, but the printer is not connected to the Web Services server.
For more information, press the ( HP ePrint ) button and the (Information) button together, and
then follow the instructions on the page that prints.
The Wireless button
●
The following table provides information on the button's dierent light patterns.
Table
2-5 Wireless button
Light description/Light pattern
Explanation and recommended action
The Wireless light is o.
The wireless capability of the printer is turned o.
The Wireless light is on but blinking.
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Table 2-5 Wireless button (continued)
Light description/Light pattern
Explanation and recommended action
The wireless capability of the printer is turned on and the printer is not connected to a network.
The Wireless light is on and solid.
The wireless capability of the printer is turned on and the printer is connected to a network.
The HP wireless direct button
●
The following table provides information on the button's dierent light patterns.
Table
2-6 HP wireless direct button
Light description/Light pattern
Explanation and recommended action
The HP wireless direct light is o.
The HP wireless direct capability of the printer is turned o.
The HP wireless direct light is on but blinking.
The HP wireless direct capability of the printer is turning on or o.
The HP wireless direct light is on and solid.
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Table 2-6 HP wireless direct button (continued)
Light description/Light pattern
Explanation and recommended action
The HP wireless direct capability of the printer is turned on.
If you press the ( HP wireless direct ) button and the ( Information ) button together, the printer
prints the HP Wireless Direct Guide. The guide provides step-by-step instructions to use HP wireless direct.
It includes the HP wireless direct network name and password along with instructions on how to connect
mobile devices, how to print the page again, and how to customize the HP wireless direct settings.
The Paper Size Selection button and lights
●
The following table provides information on the button's dierent light patterns.
Table 2-7 Paper Size Selection button and lights
Light description/Light pattern
Explanation and recommended action
One of the Paper Size Selection lights is on.
The Paper Size Selection light that is on indicates the paper size currently set for the printer.
If you have loaded a dierent paper size, set the paper size in the printer to match (see Set the paper size
for the printer)
For better printing experience, be sure to load paper that matches the paper settings of the printer.
One of the Paper Size Selection lights is blinking.
This occurs when you pull out the input tray. The Paper Size Selection light that is blinking indicates the
paper size currently set for the printer.
—
If you have loaded a dierent standard paper size, choose the appropriate paper size by pressing the
button until the light matches the loaded paper size.
—
Once you are done checking paper or loading the correct paper, close the tray properly. The light will
stop blinking and become solid. If you have loaded a dierent paper size, set the paper size in the
printer to match (see Set the paper size for the printer).
—
If you press the button once when the light is blinking, blinking will also stop and the light will become
solid.
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Table 2-7 Paper Size Selection button and lights (continued)
Light description/Light pattern
Explanation and recommended action
For more information, see the earlier case when one of the Paper Size Selection lights is on.
All Paper Size Selection lights are o.
This occurs when the paper size currently set for the printer is not one of the sizes listed on the printer
control panel; that is, it is not represented by any of the Paper Size Selection lights.
You can still print, but be sure to load paper that matches the paper settings of the printer.
All Paper Size Selection lights are blinking.
This occurs if you pull out the input tray when the paper size currently set for the printer is not listed on the
printer control panel.
—
If you have loaded a dierent standard paper size, choose the appropriate paper size by pressing the
button until the light matches the loaded paper size.
—
Once you are done checking paper or loading the correct paper, close the tray properly. The lights will
stop blinking and turn o. For more information, see the earlier case when all the Paper Size Selection
lights are o.
If you have loaded a dierent paper size, set the paper size in the printer to match (see Set the paper
size for the printer)
—
If you press the button once when the lights are blinking, blinking will also stop and the lights will turn
o.
If you press the button again, the top light will turn on and the corresponding paper size will be
selected. For more information, see earlier descriptions.
The Paper Size Selection lights are cycling or blinking in sequence one after another from top to bottom (for
about 10 seconds).
This occurs when you select the printer from your mobile device and the device gets connected to the
printer.
—
After the connection is made, the lights will blink in sequence for about 10 seconds and revert to the
state before the connection was made. For more information, see the other Paper Size Selection light
patterns.
—
If you press the button once when the lights are blinking, blinking will stop and the lights will revert to
the previous state.
If you press the button again, the next light will turn on and the corresponding paper size will be
selected. For more information, see earlier descriptions.
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Paper basics
The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper
types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of
reliability and print quality, and produce documents with crisp, vivid color, bolder blacks,
and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in
a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
●
Recommended papers for printing
●
Order HP paper supplies
●
Tips for selecting and using paper
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specically designed for the type
of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
●
●
●
HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP
Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them
right o the printer. It is available in several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15
cm), 5 x 7 inches (13 x 18 cm), and 11 x 17 inches (A3), and in two nishes - glossy or soft gloss (semigloss). Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium
Plus Photo Paper delivers exceptional results with professional quality and durability.
HP Advanced Photo Paper
This thick photo paper features an instant-dry nish for easy handling without smudging. It resists
water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a storeprocessed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches),
13 x 18 cm (5 x 7 inches), and two nishes – glossy or soft-gloss (satin matte). It is acid-free for longer
lasting documents.
HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This
aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper
with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches, and
10 x 15 cm (4 x 6 inches). It is acid-free for longer lasting documents.
●
HP Photo Value Packs
HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to
save you time and take the guesswork out of printing aordable, lab-quality photos with your HP
16 Chapter 2 Get started ENWW
printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your
photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of
photos or multiple prints to share.
Business documents
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HP Premium Presentation Paper 120g Matte
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and
newsletters. It is heavyweight for an impressive look and feel.
●
HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
●
HP Brochure Paper 180g Matte or HP Professional Paper 180 Matt
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and
vivid colors.
●
HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for twosided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.
●
HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more
substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer
lasting documents.
●
HP Oice Paper
HP Oice Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other
everyday documents. It is acid-free for longer lasting documents.
●
HP Oice Recycled Paper
HP Oice Recycled Paper is a high-quality multifunction paper made with 30% recycled ber.
Order HP paper supplies
The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are
available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality,
and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Look
for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
ENWW Paper basics 17
Tips for selecting and using paper
For the best results, observe the following guidelines.
●
Load only one type of paper at a time into a tray.
●
When loading the tray, make sure the paper is loaded correctly.
●
Do not overload the tray.
●
To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the
tray:
—
Multipart forms
—
Media that is damaged, curled, or wrinkled
—
Media with cutouts or perforations
—
Media that is heavily textured, embossed, or does not accept ink well
—
Media that is too lightweight or stretches easily
—
Media that contains staples or clips
For more information on loading paper, see Load paper.
Load paper
To load standard paper
1. Lift the output tray.
18 Chapter 2 Get started ENWW
2. Pull out the input tray to extend it.
NOTE: To load legal-size paper, slide the grey latch (on the front left of the input tray ) to the right, and
lower the front of the tray.
3. When you pull out the input tray, one or all the Paper Size Selection lights will blink (see Control panel
lights reference for printer lights behaviors).
If you are loading a dierent sized paper, change the paper size for the printer, see Set the paper size for
the printer.
4. Slide the paper-width guides out as far as possible.
5. Insert the paper print-side down in the center of the tray.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input
tray, and does not exceed the stack height marking on the side of the tray.
NOTE: Do not load paper while the printer is printing.
ENWW Load paper 19
6. Slide the paper-width guides in the tray until they touch the edge of the stack of paper, and then close
the tray.
7. Pull out the output tray extension.
To load an envelope
1. Lift the output tray.
20 Chapter 2 Get started ENWW
2. Pull out the input tray to extend it.
3. When you pull out the input tray, one or all the Paper Size Selection lights will blink (see Control panel
lights reference for printer lights behaviors).
NOTE: Envelope sizes likely do not match one of the paper sizes listed on the control panel, and should
be set in the EWS. For more information, see Set the paper size for the printer or Embedded web server.
4. Insert the envelopes print-side down and according to the graphic.
Make sure the stack of envelopes does not exceed the line marking in the tray.
NOTE: Do not load envelopes while the printer is printing.
ENWW Load paper 21
5. Slide the paper-width guides in the tray until they touch the edge of the stack of envelopes, and then
close the tray.
6. Pull out the output tray extension.
To load cards and photo paper
1. Lift the output tray.
22 Chapter 2 Get started ENWW
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