HP Officejet 5500 Reference Guide

hp officejet 5500 series

all-in-one

reference guide

hp officejet 5500 series

all-in-one

All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

This product incorporates Adobe’s PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302.

Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Apple, the Apple logo, Mac, Mac logo, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Publication number: Q3434-90160 First edition: July 2003 Printed in U.S.A., Germany,

Singapore, or Malaysia.

Windows ME 2000

of Microsoft Corporation. Intel

trademarks of Intel Corporation.

, Windows NT®, Windows

, Windows XP®, and Windows

are U.S.-registered trademarks

and Pentium® are registered

notice

The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company.

Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.

Note: Regulatory information can be found in the technical information chapter of this guide.

It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first.

• Governmental paper or

documents:

- Passports

- Immigration papers

- Selective service papers

- Identification badges, cards, or

insignias

• Governmental stamps:

- Postage stamps

- Food stamps

• Checks or drafts drawn on

Governmental agencies

• Paper currency, traveler’s checks,

or money orders

• Certificates of deposit

• Copyrighted works

safety information

Warning! To prevent fire

or shock hazard, do not expose this product to rain or any type of moisture.

Always follow basic safety prec autions when using this product to reduce risk of injury from fire or electric shock.

Warning! Potential

shock hazard

1 Read and understand all

instructions in the setup poster.

2 Use only a grounded electrical

outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

3 Observe all warnings and

instructions marked on the product.

4 Unplug this product from wall

outlets before cleaning.

5 Do not install or use this product

near water or when you are wet.

6 Install the product securely on a

stable surface.

7 Install the product in a protected

location where no one can step on or trip over the line cord, and where the line cord will not be damaged.

8 If the product does not operate

normally, see the online Troubleshooting help.

9 No operator-serviceable parts

inside. Refer servicing to qualified service personnel.

10 Use in a well-ventilated area.

contents

1 hp officejet overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

the hp officejet 5500 series at a glance . . . . . . . . . . . . . . . . . . . . . . . 1

front panel overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

use the hp director software to do more with your hp officejet . . . . . . . . 4

2 load originals and load paper . . . . . . . . . . . . . . . . . . . . . . . . . . 9

load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

load envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

load 4 by 6 inch (10 by 15 cm) photo paper . . . . . . . . . . . . . . . . . . 15

recommended papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

load other types of paper in the input tray . . . . . . . . . . . . . . . . . . . . 16

set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

set the paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

avoid jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3 use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

copy a two-page black-and-white document . . . . . . . . . . . . . . . . . . . 21

make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo . . . . . . 22

make multiple copies of the same original . . . . . . . . . . . . . . . . . . . . 23

copy a 4 by 6 inch (10 by 15 cm) photo onto a full-size page . . . . . . 24

copy a legal-size document onto letter paper . . . . . . . . . . . . . . . . . . 26

copy a washed-out original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

copy a document that has been faxed several times . . . . . . . . . . . . . . 27

enhance light areas of your copy . . . . . . . . . . . . . . . . . . . . . . . . . . 28

stop copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4 use the scan features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

scan an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

stop scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

5 use the fax features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

send a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

receive a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

set the fax header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

enter text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

print reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

set up speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

control resolution and contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

set fax options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

reprint the faxes in memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

stop faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

contents

6 print from your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

print from a software application . . . . . . . . . . . . . . . . . . . . . . . . . . .53

set print options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

stop a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

7 order supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

order media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

order print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

8 maintain your hp officejet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

clean the glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

clean the lid backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

clean the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

work with print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

restore factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

set the scroll speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

set the prompt delay time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

self-maintenance sounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

9 hp officejet 5500 series support . . . . . . . . . . . . . . . . . . . . . . . . .71

get support and other information from the Internet . . . . . . . . . . . . . . .71

hp customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

prepare your hp officejet for shipment . . . . . . . . . . . . . . . . . . . . . . . . 74

hp distribution center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

10 warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

duration of limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

warranty upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

returning your hp officejet for service . . . . . . . . . . . . . . . . . . . . . . . . .78

hewlett-packard limited global warranty statement . . . . . . . . . . . . . . .78

11 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

paper specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

fax specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

scan specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

environmental product stewardship program . . . . . . . . . . . . . . . . . . . .84

regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

12 fax setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

how to tell if the instructions in this chapter apply to you. . . . . . . . . . . .91

how to choose the right fax setup for your office . . . . . . . . . . . . . . . . .92

select your fax setup case from this table . . . . . . . . . . . . . . . . . . . . . .94

case A: separate fax line (no voice calls received) . . . . . . . . . . . . . . . .95

case B: faxing with a distinctive ring service on the same line . . . . . . . .96

case C: shared voice/fax line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

case D: fax line shared with PC modem (no voice calls received). . . . . .98

hp officejet 5500 series

case E: shared voice/fax line with PC modem . . . . . . . . . . . . . . . . . . 99

case F: shared voice/fax line with answering machine . . . . . . . . . . . 100

case G: shared voice/fax line with PC modem and answering machine102

case H: shared voice/fax line with voice mail . . . . . . . . . . . . . . . . . 103

case I: shared voice/fax line with PC modem and voice mail. . . . . . . 104

faxing from a DSL line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

13 hp instant share setup and use . . . . . . . . . . . . . . . . . . . . . . . . 107

use hp instant share in five easy steps (Windows). . . . . . . . . . . . . . . 107

send a photo or image using your hp officejet (Macintosh) . . . . . . . . 109

why should I register with hp instant share (Windows)?. . . . . . . . . . . 110

14 troubleshooting information . . . . . . . . . . . . . . . . . . . . . . . . . . 111

installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

operational troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

contents

reference guide

vii

contents

viii

hp officejet 5500 series

get help

This Reference Guide contains information on using your HP Officejet and provides additional troubleshooting assistance for the installation process. The Reference Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information.

The table below lists additional sources of information for your HP Officejet.

help description

Setup Poster The Setup Poster provides instructions for setting up and configuring your

HP Officejet. Make sure you use the correct instructions for your operating system (Windows or Macintosh).

HP Photo & Imaging Help

Troubleshooting help To access troubleshooting information:

Internet help and technical support

Readme file After you install your software, you can access the Readme file (if any) from

Dialog-box help (Windows only)

The HP Photo & Imaging Help provides detailed information on using the software for your HP Officejet.

For Windows users: Go to the HP Director, and click Help. For Macintosh users: Go to the HP Director, click Help, and then click hp

photo and imaging help.

For Windows users: In the HP Director, click Help. Open the

Troubleshooting book in the HP Photo & Imaging Help, then follow the links to general troubleshooting as well as links to Troubleshooting help that is specific to your HP Officejet. Troubleshooting is also available from the Help button that appears on some error messages and in the Troubleshooting chapter of the Reference Guide.

For Macintosh users: Open the Apple Help Viewer, click hp photo and imaging troubleshooting, then click hp officejet 5500 series.

If you have Internet access, you can get help from the HP website at:

www.hp.com/support

The website also provides answers to frequently-asked questions.

either the HP Officejet 5500 Series CD-ROM or the HP Officejet 5500 Series program folder. A Readme file contains late-breaking information that does not appear in the Reference Guide or the online help.

For Windows: Use one of the following ways to find information on a

specific feature:

• Right-click on the feature

• Select the feature and press F1

• Select the ? in the upper-right corner then click on the feature

hp officejet 5500 seriesx

hp officejet overview

Your HP Officejet is ready when you are, as many features and functions of your HP Officejet can be used without turning on your computer. Tasks such as sending a fax or making a copy of a document or photo can be accomplished quickly and easily on your HP Officejet.

Tip: You can do more with your HP Officejet by using the

HP Photo & Imaging Director (HP Director) software that is automatically installed on your computer during the initial setup. The HP Director includes troubleshooting tips, product specific help, and enhanced copy, fax, and scan functionality. For more information on the use of the HP Director, see use the hp director

software to do more with your hp officejet on page 4.

This section contains the following topics:

• the hp officejet 5500 series at a glance on page 1

•front panel overview on page 2

• menu overview on page 4

• use the hp director software to do more with your hp officejet on page 4

hp officejet overview

the hp officejet 5500 series at a glance

231

feature purpose

1 Front panel 2Lid 3 Automatic document feeder input tray (on top of the lid) 4Glass

1211

chapter 1

hp officejet overview

front panel overview

feature purpose

5 Print-carriage access door 6Input tray 7Output tray 8 Front panel display 9 Cleanout door 10 USB port 11 Power connection 12 Telephone jacks

123

5 6

9 10

13141516

feature purpose

1 One-Touch Speed Dial: dial a fax number by pressing one

button. The five speed dial buttons correspond to the first five

fax numbers entered during speed dial setup. 2 Keypad: enter fax numbers, values, or text. 3 On: turn the HP Officejet on or off.

Warning! When the HP Officejet is off, a minimal

amount of power is still supplied to the device. Unplug the power cord to completely disconnect the power supply to the HP Officejet.

hp officejet 5500 series

hp officejet overview

feature purpose

4 Setup: access the menu system for reports, speed dial setup,

fax settings, tools, and preferences.

5 Redial/Pause: redial the most recently dialed fax number.

Also, use to insert a pause while entering a telephone number.

6 Speed Dial: select a number from programmed speed dial

entries. Use the arrows or the keypad numbers on the front panel to navigate to a speed dial fax number.

7 OK: select the current menu setting on the front panel display.

Also, use to respond to prompts on the front panel display.

8 Right Arrow: increase values, or go forward when viewing

settings on the front panel display.

9 Cancel: stop a job, exit a menu, exit settings, or exit the speed

dial menu.

10 Left Arrow: decrease values, or go back when viewing

settings on the front panel display.

11 Start Black, Start Color: start a black or color copy, scan, or

fax job.

12 Automatic Document Feeder Release Button: press to release

the front panel to clear a paper jam from the automatic document feeder. The front panel only opens part way. Do not force it!

13 Scan: select the scan function. Press the Scan button

repeatedly to scroll through the Scan menu settings.

hp officejet overview

reference guide

14 Fax: select the fax function. Press the Fax button repeatedly

to scroll through the Fax menu settings.

15 Copy: select the copy function. Press the Copy button

repeatedly to scroll through the Copy menu settings.

16 Front panel Display: view menus, prompts, status messages,

and error messages.

chapter 1

menu overview

The following provides a quick reference to top-level menus that appear on the HP Officejet front panel display.

Copy

hp officejet overview

Number of Copies Reduce/Enlarge Copy Quality Copy Paper Size Paper Type Lighter/Darker Enhancements Color Intensity Set New Defaults

Scan

HP Photo & Imaging Gallery

Note: Contents of this menu vary depending on the number of potential scan destinations on your computer.

Enter Fax Number Resolution Lighter/Darker How to Fax Set New Defaults

1. Print Report

2. Speed Dial Setup

3. Basic Fax Setup

4. Advanced Fax Setup

5. Tools

6. Preferences

Fax

Setup

use the hp director software to do more with your hp officejet

When you first installed the HP Officejet software on your computer during setup, the HP Director was automatically installed on your computer.

You can quickly and easily expand the functionality of your HP Officejet. Look for boxes, like this one, throughout this guide that provide topic-specific tips, and helpful information for your projects.

This section contains the following topics:

• open the hp director for Windows users on page 4

• open the hp director for Macintosh users on page 6

open the hp director for Windows users

1 Do one of the following:

– Double-click the HP Director icon on the desktop. – In the Windows taskbar, click Start, point to Programs or All Programs

(XP), point to HP, then select HP Director.

2 In the Select Device box, click to see a list of installed HP devices.

hp officejet 5500 series

hp officejet overview

3 Select the Officejet 5500 Series. 4 The HP Director displays only the icons that are appropriate for the

selected device.

Note: The HP Director graphic below might appear differently on your

computer. The HP Director is customized based upon the HP device that is selected. If your device is not equipped with a particular feature, then the icon for that feature will not display in the HP Director on your computer.

Tip: If the HP Director on your computer does not contain any

icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Director software, and then reinstall the HP Director.

1234

hp officejet overview

feature purpose

1 Status: use this feature to display the current status of your

2 Settings: use this feature to view or change various settings

3 Select Device: use this feature to select the device you want

4 Help: use this feature to access the HP Photo & Imaging

5 Scan Picture: use this feature to scan an image and display

6 Scan Document: use this feature to scan text and display it

7 Send a Fax: use this feature to open the fax dialog box so

9101311 12

HP Officejet.

for your HP Officejet, such as print, scan, copy, or fax.

to use from the list of installed HP devices.

Help, which provides software help, a product tour, troubleshooting information for your HP Officejet, and HP Officejet product-specific help.

it in the HP Photo & Imaging Gallery.

in the selected text editing software program.

you can enter the appropriate information and then send your fax.

reference guide

hp officejet overview

chapter 1

feature purpose

8 Make Copies: use this feature to display the Copy dialog

box where you can select the copy quality, number of

copies, color, size, and then start a copy.

9 HP Gallery: use this feature to display the HP Photo &

Imaging Gallery, where you can view and edit images,

print photos in multiple sizes, make and print a photo

album, share images through e-mail or a website, or make

a multimedia CD.

10 Creative Ideas: use this feature to learn about creative ways

to use your HP Officejet.

11 HP Shopping: use this feature to shop for HP products. 12 Software Update: use this feature to check for software

updates for your HP Officejet.

13 Click this arrow to display tool tips that explain each of the

HP Director options.

open the hp director for Macintosh users

Use one of the following methods to launch or access the HP Director, depending on which Macintosh OS you are using.

open the hp director (all-in-one) using Macintosh OS X

If you are using Macintosh OS X, the HP Director (All-in-One) is launched automatically during the HP Photo and Imaging software installation, and causes the HP Director (All-in-One) icon to be created in the Dock for your device. You access the device capabilities via the HP Director menu that is associated with the HP Director (All-in-One) icon.

Tip: If you do not want the HP Director to launch automatically

each time to start your Macintosh, you can change this setting in the HP Director Preferences menu.

To display the HP Director menu:

! In the Dock, click the HP Director (All-in-One) icon for your device.

The HP Director menu displays.

Note: If you install more than one HP device, an HP Director icon for each

device appears in the Dock. For example, if you have an HP scanner and an HP Officejet installed, two HP Director icons are present in the Dock, one for each device. However, if you installed two of the same kind of device (for example, two HP Officejet devices) only one HP Director icon appears in the Dock to represent all devices of that kind.

hp officejet 5500 series

hp officejet overview

1 2 3 4

5 6

7 8 9

feature purpose

1 Scan Picture: use this feature to scan an image and display it in

the HP Photo and Imaging Gallery.

2 Scan document: use this feature to scan text and display it in the

selected destination text editing software program.

3 Make Copies: use this feature to make a copy in black and white

or color.

hp officejet overview

4 Send Fax: use this feature to open the fax dialog box so you can

enter the appropriate information and then send your fax.

5 HP Gallery: use this feature to display the HP Photo and Imaging

Gallery to view and edit images.

6 More Applications: use this feature to select other applications on

your computer. 7 HP on the Web: use this feature to select an HP website. 8 HP Help: use this feature to select a source for help with your

HP Officejet. 9 Settings: use this feature to change device settings.

open the hp photo and imaging director using Macintosh OS 9

In Macintosh OS 9, the HP Photo and Imaging Director (HP Director) is launched automatically during the HP Photo and Imaging software installation, and the HP Photo and Imaging Director appears as an alias on the desktop. Use one of the following methods to launch the HP Photo and Imaging Director.

reference guide

hp officejet overview

chapter 1

! Double-click the HP Photo and Imaging Director alias on the desktop. ! Double-click HP Photo and Imaging Director in the Applications:Hewlett-

Packard:HP Photo and Imaging Software:HP Photo and Imaging Director folder.

The HP Photo and Imaging Director (HP Director) displays only the buttons that pertain to the selected device. For more information, see the onscreen hp photo and imaging help that came with your software.

The following graphic shows some of the features available through the HP Director for Macintosh OS 9. Consult the legend for a brief explanation of specific features.

Note: The HP Director graphic below might appear differently on your

5467123

feature purpose

1 Scan Picture: use this feature to scan an image and display it in

the HP Photo and Imaging Gallery.

2 Scan document: use this feature to scan text and display it in the

selected destination text editing software program.

3 Select Device: use this pull-down list to select the HP device you

want to use.

4 Make Copies: use this feature to make a copy in black and

white or color.

5 Send Fax: use this feature to open the fax dialog box so you can

enter the appropriate information and then send your fax.

6 HP Gallery: use this feature to display the HP Photo and

Imaging Gallery to view and edit images.

7 Settings: use this pull-down list to provide access to device

settings.

hp officejet 5500 series

load originals and load paper

The HP Officejet 5500 Series allows you to load different types and sizes of paper in your HP Officejet, including letter, photo paper, and envelopes. You can also change settings for paper types and paper sizes to get the highest quality copies from your HP Officejet.

This section contains the following topics:

• load originals on page 9

• load paper on page 12

• load envelopes on page 14

• load 4 by 6 inch (10 by 15 cm) photo paper on page 15

• recommended papers on page 16

• load other types of paper in the input tray on page 16

• set the paper type on page 17

• set the paper size on page 17

•avoid jams on page 18

load originals

load originals & paper

The HP Officejet 5500 Series allows you to load an original for a copy, fax, or scan job in the automatic document feeder or on the glass. Originals that are loaded in the automatic document feeder will automatically be fed into the HP Officejet.

This section contains the following topics:

• load an original in the automatic document feeder on page 9

• load an original on the glass on page 11

• load an original photo on the glass on page 12

load an original in the automatic document feeder

You can copy, fax, or scan an original letter, legal, or A4 size paper by placing it in the automatic document feeder. The following procedure describes how to load paper into the HP Officejet automatic document feeder.

Note: The automatic document feeder holds a maximum of 20 sheets of

paper.

Note: The Fit to Page copy feature does not function for originals loaded in

the automatic document feeder. This feature only functions for originals loaded on the glass.

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load originals & paper

1 Load your original in the automatic document feeder face up with the top

of the page facing to the left.

Top of page

2 Slide the right and left paper guides inward until they stop at the edges of

the paper.

3 Press Copy, Scan, or Fax on the front panel to select the option you want to

perform.

Note: If you want to change a Copy or Fax setting, or change a Scan

destination, press the Copy, Fax, or Scan button repeatedly until the appropriate setting or destination appears on the front panel display. Once the setting you want to change appears, if necessary, press to move to a specific value (such as a specific paper size) and then press OK to select the setting or destination.

4 Press Start Black or Start Color on the front panel to start the job.

Note: Remove all originals from the automatic document feeder before

lifting the lid on the HP Officejet.

hp officejet 5500 series

load an original on the glass

The following procedure describes how to load paper on the glass of your HP Officejet.

Caution! Avoid damage to your originals by removing all

originals from the automatic document feeder before lifting the lid.

1 Load your original face down on the left front corner of the glass.

Tip: Refer to the diagram on the left front corner of your

HP Officejet for further assistance on loading an original on the glass.

load originals and load paper

load originals & paper

reference guide

2 Press Copy, Scan, or Fax on the front panel to select the option you want to

perform.

Note: If you want to change a Copy or Fax setting, or change a Scan

3 Press Start Black or Start Color on the front panel to start the job.

Note: Many of the Reduce/Enlarge options, such as Fit to Page, will not

work correctly if the glass and lid backing are not clean. For more information, see clean the glass on page 59, and clean the lid backing on page 60.

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load an original photo on the glass

load originals & paper

You can make a copy of an original photo from the glass of your HP Officejet. It is important to load the original photo on the glass properly to get the best possible copy.

1 Load your original photo face down on the left front corner of the glass.

Position the photo on the glass so the long edge of the photo is along the front edge of the glass.

load paper

For more information on making copies of original photos, see make a 4 by 6

inch (10 by 15 cm) borderless copy of a photo on page 22.

The following procedure describes how to load letter, legal, and A4 size paper into the input tray. There are specific considerations for loading certain types of paper and envelopes. After you review this procedure, see load envelopes on page 14, load 4 by 6 inch (10 by 15 cm) photo paper on page 15, and load

other types of paper in the input tray on page 16.

For best results, adjust the paper settings each time you change paper types or paper sizes. For more information, see set the paper type on page 17.

Tip: Help prevent rips, wrinkles, and curled or bent edges by

storing all media flat in a resealable bag. Extreme changes in temperature and humidity might result in curled media that does not work well in the HP Officejet if the media is not stored properly.

1 Lower the input tray to the down position, and then lift the output tray. 2 Slide the paper-width guide to its outermost position. 3 Tap the stack of paper on a flat surface to align the edges of the paper,

and then check to make sure all of the paper in the stack is the same size and type.

hp officejet 5500 series

load originals and load paper

4 Lift the output tray and insert the short edge of the paper into the input tray

(print side down) until it stops. To avoid bending the paper, make sure you do not push the paper in too far, or push too hard. If you are using letterhead, insert the top of the page first.

5 Lower the output tray and slide the paper-width guide in until it stops at the

edge of the paper. Make sure that the stack of paper lies flat in the input tray and fits under the tab of the paper-width guide.

load originals & paper

reference guide

6 Fold out the output tray extender to catch completed print, scan, or fax

jobs.

Tip: For best results when loading legal-size paper, fold in the

output-tray extender on the output tray to avoid a paper jam.

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load envelopes

load originals & paper

The following procedure describes how to load envelopes into the HP Officejet. You can load the input tray with one or more envelopes. For best results, consider using a label for the return address on envelopes. Do not use shiny or embossed envelopes, or envelopes that have clasps or windows.

Tip: Consult your word processing software help files for specific

details on how to format text for printing on envelopes.

1 Remove all paper from the input tray. 2 Lift the output tray and then insert one or more envelopes into the input tray

with the envelope flap up and to the left. Slide the envelope forward until it stops.

3 Lower the output tray and slide the paper-width guide against the

envelopes (do not bend the envelopes with the paper-width guide). Make sure the envelopes fit under the tab of the paper-width guide.

hp officejet 5500 series

load 4 by 6 inch (10 by 15 cm) photo paper

The following procedure describes how to load 4 by 6 inch (10 by 15 cm) photo paper into your HP Officejet.

Note: For the best results, use a recommended type of 4 by 6 inch (10 by

15 cm) photo paper. For more information, see recommended papers on page 16. In addition, for best results, set the paper type and paper size before printing. For more information, see set the paper type on page 17 and set the paper size on page 17.

Tip: Help prevent rips, wrinkles, curled or bent edges by storing

all media flat in a resealable bag. Extreme changes in temperature and humidity might result in curled media that does not work well in the HP Officejet if the media is not stored properly.

1 Remove all paper from the input tray. 2 Lift the output tray and slide a stack of photo paper with the glossy (print)

side down completely forward and to the far right side of the input tray until it stops. Position the long edge of the photo paper against the long edge of the input tray.

Note: If the photo paper you are using has perforated tabs, load the photo

paper so that the tabs are closest to you.

load originals and load paper

load originals & paper

reference guide

3 Lower the output tray and slide the paper-width guide against the stack of

photo paper (do not bend the photo paper with the paper-width guide). Make sure the stack of photo paper fits under the tab of the paper-width guide.

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recommended papers

If you want the best print quality, we recommend HP Papers. Using paper that is too thin, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not be filled in completely. For more information about HP Papers, go to our website at:

www.hp.com/support

load other types of paper in the input tray

The following table provides guidelines for loading certain types of paper and transparency film. For best results, adjust the paper type each time you change paper types and paper sizes. For more information, see set the paper type on page 17.

paper tips

load originals & paper

HP Papers

Labels (work only with printing)

• HP Premium Paper: Locate the gray arrow on the

nonprinting side of the paper, and then insert paper with the arrow side facing up.

• HP Premium Inkjet Transparency Film: Insert the film

so that the white transparency strip (with arrows and the HP logo) is on top and is going into the input tray first.

• HP Greeting Card Paper, HP Glossy Greeting Card

Paper, or HP Textured Greeting Cards: insert a small stack of greeting cards with the print side down, into the input tray until it stops.

• Always use letter or A4 label sheets designed for

use with HP inkjet products (like Avery Inkjet Labels), and make sure that the labels are not over two years old.

• Fan the stack of labels to make sure none of the

pages are sticking together.

• Place a stack of label sheets on top of standard

paper in the input tray, print side down. Do not insert labels one sheet at a time.

hp officejet 5500 series

set the paper type

The following procedure describes how to set the paper type for the Copy option on your HP Officejet. Select the Paper Type setting that matches the paper or transparency film you are using.

Note: When printing from your computer, set the paper-type properties in

the Print dialog box of the software program from which you are printing.

1 Press the Copy button until Paper Type appears. 2 Press until the appropriate paper type appears. 3 Press OK to choose the displayed paper type.

Note: This setting returns to its default setting two minutes after the job has

been completed. For information on changing the default copy setting, see

change default copy settings on page 20.

set the paper size

The following procedure describes how to set the paper size for the Copy and Fax options on your HP Officejet. Select the Paper Size setting that matches the paper or transparency film you are using. The HP Officejet uses letter, legal, A4, or 4 by 6 inch (10 by 15 cm) paper.

This section contains the following topics:

• set the copy paper size on page 17

• set the paper size for receiving a fax on page 17 Note: This setting returns to its default setting two minutes after the job has

been completed. For information on changing the default copy setting, see

change default copy settings on page 20.

load originals and load paper

load originals & paper

set the copy paper size

1 Press the Copy button until Copy Paper Size appears. 2 Press until the appropriate paper size appears. 3 Press OK to choose the displayed paper size.

set the paper size for receiving a fax

You can select the paper size for received faxes. The paper size selected should match what is loaded in your input tray. Faxes can be printed on letter, A4, or legal paper only.

Note: If an incorrect paper size is loaded in the input tray when a fax is

received, the fax will not print. Load letter, A4, or legal paper, and then press OK to print the fax.

1 Press Setup. 2 Press 3, then press 5.

This selects Basic Fax Setup and then Fax Paper Size.

3 Press to highlight an option, and then press OK.

reference guide

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avoid jams

load originals & paper

To help avoid paper jams, follow these guidelines:

• Prevent curled or wrinkled paper by storing all supplies of media flat in a

resealable bag.

• Remove printed papers from the output tray frequently.

• Ensure that media loaded in the automatic document feeder and the input

tray lay flat and the edges are not bent or torn.

• Do not combine different paper types and paper sizes in the automatic

document feeder nor the input tray; load the same paper type and paper size in the automatic document feeder and the input tray.

• Adjust paper guides in the automatic document feeder and the input tray

to fit snugly against all media. Make sure the paper guides do not bend the media.

• Do not force media too far forward in the input tray.

• Use paper types that are recommended for your HP Officejet.

hp officejet 5500 series

use the copy features

The HP Officejet enables you to produce high-quality color and black-and-white copies using a variety of paper types, including transparencies. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the copy’s darkness and color intensity, and use special features to make highquality copies of photos, including 4 by 6 inch (10 by 15 cm) borderless copies.

This section contains the following topics:

•overview on page 19

• copy a two-page black-and-white document on page 21

• make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo on page 22

• make multiple copies of the same original on page 23

• copy a 4 by 6 inch (10 by 15 cm) photo onto a full-size page on page 24

• copy a legal-size document onto letter paper on page 26

• copy a washed-out original on page 27

• copy a document that has been faxed several times on page 27

• enhance light areas of your copy on page 28

•stop copying on page 29

copy

overview

You can make copies by using the front panel of your HP Officejet or by using the HP Photo & Imaging Director (HP Director) software on your computer. Many copy features are available using either method. However, you might find that the software offers easier access to special copy features.

This chapter explains how to perform common copy tasks from the HP Officejet front panel only. For information on performing copy tasks from the HP Director, see the onscreen hp photo & imaging help that came with your software.

This section contains the following topics:

• increase copy speed or quality on page 20

• change default copy settings on page 20

copy

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increase copy speed or quality

The HP Officejet provides three options that affect copy speed and quality.

• Normal delivers high-quality output and is the recommended setting for

most of your copying. Normal copies faster than Best.

• Fast copies faster than the Normal setting. The text is of comparable

quality to the Normal setting, but the graphics might be of lower quality. Using Fast reduces the frequency of replacing your print cartridges, because it uses less ink.

• Best produces the highest quality for all paper and eliminates the banding

(striping) effect that sometimes occurs in solid areas. Best copies more slowly than the other quality settings.

1 Load your original face down on the left front corner of the glass or face

up in the automatic document feeder tray. If you are using the automatic document feeder, place the pages so that

the top of the document goes in first.

2 Press Copy until Copy Quality appears in the top line of the display.

The following options are available in the Copy Quality menu.

Number of Copies Reduce/Enlarge

Copy Quality

Copy Paper Size Paper Type Lighter/Darker Enhancements Color Intensity Set New Defaults

Copy Menu

Copy Quality

Normal Fast Best

3 Press until the quality setting you want appears. 4 Press Start Black or Start Color.

change default copy settings

When you change copy settings from the front panel or the HP Director, they apply only to the current copy job. To apply copy settings to all future copy jobs, you can save the settings as defaults.

1 Load an original face down on the left front corner of the glass or face up

in the automatic document feeder tray. If you are using the automatic document feeder, place the pages so that the