HP Officejet 5500 Reference Guide

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hp officejet 5500 series

all-in-one

reference guide

hp officejet 5500 series

all-in-one

All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

This product incorporates Adobe’s PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302.

Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Apple, the Apple logo, Mac, Mac logo, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Publication number: Q3434-90160 First edition: July 2003 Printed in U.S.A., Germany,

Singapore, or Malaysia.

Windows ME 2000

of Microsoft Corporation. Intel

trademarks of Intel Corporation.

, Windows NT®, Windows

, Windows XP®, and Windows

are U.S.-registered trademarks

and Pentium® are registered

notice

The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company.

Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.

Note: Regulatory information can be found in the technical information chapter of this guide.

It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first.

• Governmental paper or

documents:

- Passports

- Immigration papers

- Selective service papers

- Identification badges, cards, or

insignias

• Governmental stamps:

- Postage stamps

- Food stamps

• Checks or drafts drawn on

Governmental agencies

• Paper currency, traveler’s checks,

or money orders

• Certificates of deposit

• Copyrighted works

safety information

Warning! To prevent fire

or shock hazard, do not expose this product to rain or any type of moisture.

Always follow basic safety prec autions when using this product to reduce risk of injury from fire or electric shock.

Warning! Potential

shock hazard

1 Read and understand all

instructions in the setup poster.

2 Use only a grounded electrical

outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

3 Observe all warnings and

instructions marked on the product.

4 Unplug this product from wall

outlets before cleaning.

5 Do not install or use this product

near water or when you are wet.

6 Install the product securely on a

stable surface.

7 Install the product in a protected

location where no one can step on or trip over the line cord, and where the line cord will not be damaged.

8 If the product does not operate

normally, see the online Troubleshooting help.

9 No operator-serviceable parts

inside. Refer servicing to qualified service personnel.

10 Use in a well-ventilated area.

contents

1 hp officejet overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

the hp officejet 5500 series at a glance . . . . . . . . . . . . . . . . . . . . . . . 1

front panel overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

use the hp director software to do more with your hp officejet . . . . . . . . 4

2 load originals and load paper . . . . . . . . . . . . . . . . . . . . . . . . . . 9

load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

load envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

load 4 by 6 inch (10 by 15 cm) photo paper . . . . . . . . . . . . . . . . . . 15

recommended papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

load other types of paper in the input tray . . . . . . . . . . . . . . . . . . . . 16

set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

set the paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

avoid jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3 use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

copy a two-page black-and-white document . . . . . . . . . . . . . . . . . . . 21

make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo . . . . . . 22

make multiple copies of the same original . . . . . . . . . . . . . . . . . . . . 23

copy a 4 by 6 inch (10 by 15 cm) photo onto a full-size page . . . . . . 24

copy a legal-size document onto letter paper . . . . . . . . . . . . . . . . . . 26

copy a washed-out original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

copy a document that has been faxed several times . . . . . . . . . . . . . . 27

enhance light areas of your copy . . . . . . . . . . . . . . . . . . . . . . . . . . 28

stop copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4 use the scan features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

scan an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

stop scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

5 use the fax features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

send a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

receive a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

set the fax header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

enter text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

print reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

set up speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

control resolution and contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

set fax options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

reprint the faxes in memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

stop faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

contents

6 print from your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

print from a software application . . . . . . . . . . . . . . . . . . . . . . . . . . .53

set print options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

stop a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

7 order supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

order media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

order print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

8 maintain your hp officejet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

clean the glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

clean the lid backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

clean the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

work with print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

restore factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

set the scroll speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

set the prompt delay time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

self-maintenance sounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

9 hp officejet 5500 series support . . . . . . . . . . . . . . . . . . . . . . . . .71

get support and other information from the Internet . . . . . . . . . . . . . . .71

hp customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

prepare your hp officejet for shipment . . . . . . . . . . . . . . . . . . . . . . . . 74

hp distribution center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

10 warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

duration of limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

warranty upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

returning your hp officejet for service . . . . . . . . . . . . . . . . . . . . . . . . .78

hewlett-packard limited global warranty statement . . . . . . . . . . . . . . .78

11 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

paper specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

fax specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

scan specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

environmental product stewardship program . . . . . . . . . . . . . . . . . . . .84

regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

12 fax setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

how to tell if the instructions in this chapter apply to you. . . . . . . . . . . .91

how to choose the right fax setup for your office . . . . . . . . . . . . . . . . .92

select your fax setup case from this table . . . . . . . . . . . . . . . . . . . . . .94

case A: separate fax line (no voice calls received) . . . . . . . . . . . . . . . .95

case B: faxing with a distinctive ring service on the same line . . . . . . . .96

case C: shared voice/fax line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

case D: fax line shared with PC modem (no voice calls received). . . . . .98

hp officejet 5500 series

case E: shared voice/fax line with PC modem . . . . . . . . . . . . . . . . . . 99

case F: shared voice/fax line with answering machine . . . . . . . . . . . 100

case G: shared voice/fax line with PC modem and answering machine102

case H: shared voice/fax line with voice mail . . . . . . . . . . . . . . . . . 103

case I: shared voice/fax line with PC modem and voice mail. . . . . . . 104

faxing from a DSL line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

13 hp instant share setup and use . . . . . . . . . . . . . . . . . . . . . . . . 107

use hp instant share in five easy steps (Windows). . . . . . . . . . . . . . . 107

send a photo or image using your hp officejet (Macintosh) . . . . . . . . 109

why should I register with hp instant share (Windows)?. . . . . . . . . . . 110

14 troubleshooting information . . . . . . . . . . . . . . . . . . . . . . . . . . 111

installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

operational troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

contents

reference guide

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contents

viii

hp officejet 5500 series

get help

This Reference Guide contains information on using your HP Officejet and provides additional troubleshooting assistance for the installation process. The Reference Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information.

The table below lists additional sources of information for your HP Officejet.

help description

Setup Poster The Setup Poster provides instructions for setting up and configuring your

HP Officejet. Make sure you use the correct instructions for your operating system (Windows or Macintosh).

HP Photo & Imaging Help

Troubleshooting help To access troubleshooting information:

Internet help and technical support

Readme file After you install your software, you can access the Readme file (if any) from

Dialog-box help (Windows only)

The HP Photo & Imaging Help provides detailed information on using the software for your HP Officejet.

For Windows users: Go to the HP Director, and click Help. For Macintosh users: Go to the HP Director, click Help, and then click hp

photo and imaging help.

For Windows users: In the HP Director, click Help. Open the

Troubleshooting book in the HP Photo & Imaging Help, then follow the links to general troubleshooting as well as links to Troubleshooting help that is specific to your HP Officejet. Troubleshooting is also available from the Help button that appears on some error messages and in the Troubleshooting chapter of the Reference Guide.

For Macintosh users: Open the Apple Help Viewer, click hp photo and imaging troubleshooting, then click hp officejet 5500 series.

If you have Internet access, you can get help from the HP website at:

www.hp.com/support

The website also provides answers to frequently-asked questions.

either the HP Officejet 5500 Series CD-ROM or the HP Officejet 5500 Series program folder. A Readme file contains late-breaking information that does not appear in the Reference Guide or the online help.

For Windows: Use one of the following ways to find information on a

specific feature:

• Right-click on the feature

• Select the feature and press F1

• Select the ? in the upper-right corner then click on the feature

hp officejet 5500 seriesx

hp officejet overview

Your HP Officejet is ready when you are, as many features and functions of your HP Officejet can be used without turning on your computer. Tasks such as sending a fax or making a copy of a document or photo can be accomplished quickly and easily on your HP Officejet.

Tip: You can do more with your HP Officejet by using the

HP Photo & Imaging Director (HP Director) software that is automatically installed on your computer during the initial setup. The HP Director includes troubleshooting tips, product specific help, and enhanced copy, fax, and scan functionality. For more information on the use of the HP Director, see use the hp director

software to do more with your hp officejet on page 4.

This section contains the following topics:

• the hp officejet 5500 series at a glance on page 1

•front panel overview on page 2

• menu overview on page 4

• use the hp director software to do more with your hp officejet on page 4

hp officejet overview

the hp officejet 5500 series at a glance

231

feature purpose

1 Front panel 2Lid 3 Automatic document feeder input tray (on top of the lid) 4Glass

1211

chapter 1

hp officejet overview

front panel overview

feature purpose

5 Print-carriage access door 6Input tray 7Output tray 8 Front panel display 9 Cleanout door 10 USB port 11 Power connection 12 Telephone jacks

123

5 6

9 10

13141516

feature purpose

1 One-Touch Speed Dial: dial a fax number by pressing one

button. The five speed dial buttons correspond to the first five

fax numbers entered during speed dial setup. 2 Keypad: enter fax numbers, values, or text. 3 On: turn the HP Officejet on or off.

Warning! When the HP Officejet is off, a minimal

amount of power is still supplied to the device. Unplug the power cord to completely disconnect the power supply to the HP Officejet.

hp officejet 5500 series

hp officejet overview

feature purpose

4 Setup: access the menu system for reports, speed dial setup,

fax settings, tools, and preferences.

5 Redial/Pause: redial the most recently dialed fax number.

Also, use to insert a pause while entering a telephone number.

6 Speed Dial: select a number from programmed speed dial

entries. Use the arrows or the keypad numbers on the front panel to navigate to a speed dial fax number.

7 OK: select the current menu setting on the front panel display.

Also, use to respond to prompts on the front panel display.

8 Right Arrow: increase values, or go forward when viewing

settings on the front panel display.

9 Cancel: stop a job, exit a menu, exit settings, or exit the speed

dial menu.

10 Left Arrow: decrease values, or go back when viewing

settings on the front panel display.

11 Start Black, Start Color: start a black or color copy, scan, or

fax job.

12 Automatic Document Feeder Release Button: press to release

the front panel to clear a paper jam from the automatic document feeder. The front panel only opens part way. Do not force it!

13 Scan: select the scan function. Press the Scan button

repeatedly to scroll through the Scan menu settings.

hp officejet overview

reference guide

14 Fax: select the fax function. Press the Fax button repeatedly

to scroll through the Fax menu settings.

15 Copy: select the copy function. Press the Copy button

repeatedly to scroll through the Copy menu settings.

16 Front panel Display: view menus, prompts, status messages,

and error messages.

chapter 1

menu overview

The following provides a quick reference to top-level menus that appear on the HP Officejet front panel display.

Copy

hp officejet overview

Number of Copies Reduce/Enlarge Copy Quality Copy Paper Size Paper Type Lighter/Darker Enhancements Color Intensity Set New Defaults

Scan

HP Photo & Imaging Gallery

Note: Contents of this menu vary depending on the number of potential scan destinations on your computer.

Enter Fax Number Resolution Lighter/Darker How to Fax Set New Defaults

1. Print Report

2. Speed Dial Setup

3. Basic Fax Setup

4. Advanced Fax Setup

5. Tools

6. Preferences

Fax

Setup

use the hp director software to do more with your hp officejet

When you first installed the HP Officejet software on your computer during setup, the HP Director was automatically installed on your computer.

You can quickly and easily expand the functionality of your HP Officejet. Look for boxes, like this one, throughout this guide that provide topic-specific tips, and helpful information for your projects.

This section contains the following topics:

• open the hp director for Windows users on page 4

• open the hp director for Macintosh users on page 6

open the hp director for Windows users

1 Do one of the following:

– Double-click the HP Director icon on the desktop. – In the Windows taskbar, click Start, point to Programs or All Programs

(XP), point to HP, then select HP Director.

2 In the Select Device box, click to see a list of installed HP devices.

hp officejet 5500 series

hp officejet overview

3 Select the Officejet 5500 Series. 4 The HP Director displays only the icons that are appropriate for the

selected device.

Note: The HP Director graphic below might appear differently on your

computer. The HP Director is customized based upon the HP device that is selected. If your device is not equipped with a particular feature, then the icon for that feature will not display in the HP Director on your computer.

Tip: If the HP Director on your computer does not contain any

icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Director software, and then reinstall the HP Director.

1234

hp officejet overview

feature purpose

1 Status: use this feature to display the current status of your

2 Settings: use this feature to view or change various settings

3 Select Device: use this feature to select the device you want

4 Help: use this feature to access the HP Photo & Imaging

5 Scan Picture: use this feature to scan an image and display

6 Scan Document: use this feature to scan text and display it

7 Send a Fax: use this feature to open the fax dialog box so

9101311 12

HP Officejet.

for your HP Officejet, such as print, scan, copy, or fax.

to use from the list of installed HP devices.

Help, which provides software help, a product tour, troubleshooting information for your HP Officejet, and HP Officejet product-specific help.

it in the HP Photo & Imaging Gallery.

in the selected text editing software program.

you can enter the appropriate information and then send your fax.

reference guide

hp officejet overview

chapter 1

feature purpose

8 Make Copies: use this feature to display the Copy dialog

box where you can select the copy quality, number of

copies, color, size, and then start a copy.

9 HP Gallery: use this feature to display the HP Photo &

Imaging Gallery, where you can view and edit images,

print photos in multiple sizes, make and print a photo

album, share images through e-mail or a website, or make

a multimedia CD.

10 Creative Ideas: use this feature to learn about creative ways

to use your HP Officejet.

11 HP Shopping: use this feature to shop for HP products. 12 Software Update: use this feature to check for software

updates for your HP Officejet.

13 Click this arrow to display tool tips that explain each of the

HP Director options.

open the hp director for Macintosh users

Use one of the following methods to launch or access the HP Director, depending on which Macintosh OS you are using.

open the hp director (all-in-one) using Macintosh OS X

If you are using Macintosh OS X, the HP Director (All-in-One) is launched automatically during the HP Photo and Imaging software installation, and causes the HP Director (All-in-One) icon to be created in the Dock for your device. You access the device capabilities via the HP Director menu that is associated with the HP Director (All-in-One) icon.

Tip: If you do not want the HP Director to launch automatically

each time to start your Macintosh, you can change this setting in the HP Director Preferences menu.

To display the HP Director menu:

! In the Dock, click the HP Director (All-in-One) icon for your device.

The HP Director menu displays.

Note: If you install more than one HP device, an HP Director icon for each

device appears in the Dock. For example, if you have an HP scanner and an HP Officejet installed, two HP Director icons are present in the Dock, one for each device. However, if you installed two of the same kind of device (for example, two HP Officejet devices) only one HP Director icon appears in the Dock to represent all devices of that kind.

hp officejet 5500 series

hp officejet overview

1 2 3 4

5 6

7 8 9

feature purpose

1 Scan Picture: use this feature to scan an image and display it in

the HP Photo and Imaging Gallery.

2 Scan document: use this feature to scan text and display it in the

selected destination text editing software program.

3 Make Copies: use this feature to make a copy in black and white

or color.

hp officejet overview

4 Send Fax: use this feature to open the fax dialog box so you can

enter the appropriate information and then send your fax.

5 HP Gallery: use this feature to display the HP Photo and Imaging

Gallery to view and edit images.

6 More Applications: use this feature to select other applications on

your computer. 7 HP on the Web: use this feature to select an HP website. 8 HP Help: use this feature to select a source for help with your

HP Officejet. 9 Settings: use this feature to change device settings.

open the hp photo and imaging director using Macintosh OS 9

In Macintosh OS 9, the HP Photo and Imaging Director (HP Director) is launched automatically during the HP Photo and Imaging software installation, and the HP Photo and Imaging Director appears as an alias on the desktop. Use one of the following methods to launch the HP Photo and Imaging Director.

reference guide

hp officejet overview

chapter 1

! Double-click the HP Photo and Imaging Director alias on the desktop. ! Double-click HP Photo and Imaging Director in the Applications:Hewlett-

Packard:HP Photo and Imaging Software:HP Photo and Imaging Director folder.

The HP Photo and Imaging Director (HP Director) displays only the buttons that pertain to the selected device. For more information, see the onscreen hp photo and imaging help that came with your software.

The following graphic shows some of the features available through the HP Director for Macintosh OS 9. Consult the legend for a brief explanation of specific features.

Note: The HP Director graphic below might appear differently on your

5467123

feature purpose

1 Scan Picture: use this feature to scan an image and display it in

the HP Photo and Imaging Gallery.

2 Scan document: use this feature to scan text and display it in the

selected destination text editing software program.

3 Select Device: use this pull-down list to select the HP device you

want to use.

4 Make Copies: use this feature to make a copy in black and

white or color.

5 Send Fax: use this feature to open the fax dialog box so you can

enter the appropriate information and then send your fax.

6 HP Gallery: use this feature to display the HP Photo and

Imaging Gallery to view and edit images.

7 Settings: use this pull-down list to provide access to device

settings.

hp officejet 5500 series

load originals and load paper

The HP Officejet 5500 Series allows you to load different types and sizes of paper in your HP Officejet, including letter, photo paper, and envelopes. You can also change settings for paper types and paper sizes to get the highest quality copies from your HP Officejet.

This section contains the following topics:

• load originals on page 9

• load paper on page 12

• load envelopes on page 14

• load 4 by 6 inch (10 by 15 cm) photo paper on page 15

• recommended papers on page 16

• load other types of paper in the input tray on page 16

• set the paper type on page 17

• set the paper size on page 17

•avoid jams on page 18

load originals

load originals & paper

The HP Officejet 5500 Series allows you to load an original for a copy, fax, or scan job in the automatic document feeder or on the glass. Originals that are loaded in the automatic document feeder will automatically be fed into the HP Officejet.

This section contains the following topics:

• load an original in the automatic document feeder on page 9

• load an original on the glass on page 11

• load an original photo on the glass on page 12

load an original in the automatic document feeder

You can copy, fax, or scan an original letter, legal, or A4 size paper by placing it in the automatic document feeder. The following procedure describes how to load paper into the HP Officejet automatic document feeder.

Note: The automatic document feeder holds a maximum of 20 sheets of

paper.

Note: The Fit to Page copy feature does not function for originals loaded in

the automatic document feeder. This feature only functions for originals loaded on the glass.

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load originals & paper

1 Load your original in the automatic document feeder face up with the top

of the page facing to the left.

Top of page

2 Slide the right and left paper guides inward until they stop at the edges of

the paper.

3 Press Copy, Scan, or Fax on the front panel to select the option you want to

perform.

Note: If you want to change a Copy or Fax setting, or change a Scan

destination, press the Copy, Fax, or Scan button repeatedly until the appropriate setting or destination appears on the front panel display. Once the setting you want to change appears, if necessary, press to move to a specific value (such as a specific paper size) and then press OK to select the setting or destination.

4 Press Start Black or Start Color on the front panel to start the job.

Note: Remove all originals from the automatic document feeder before

lifting the lid on the HP Officejet.

hp officejet 5500 series

load an original on the glass

The following procedure describes how to load paper on the glass of your HP Officejet.

Caution! Avoid damage to your originals by removing all

originals from the automatic document feeder before lifting the lid.

1 Load your original face down on the left front corner of the glass.

Tip: Refer to the diagram on the left front corner of your

HP Officejet for further assistance on loading an original on the glass.

load originals and load paper

load originals & paper

reference guide

2 Press Copy, Scan, or Fax on the front panel to select the option you want to

perform.

Note: If you want to change a Copy or Fax setting, or change a Scan

3 Press Start Black or Start Color on the front panel to start the job.

Note: Many of the Reduce/Enlarge options, such as Fit to Page, will not

work correctly if the glass and lid backing are not clean. For more information, see clean the glass on page 59, and clean the lid backing on page 60.

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load an original photo on the glass

load originals & paper

You can make a copy of an original photo from the glass of your HP Officejet. It is important to load the original photo on the glass properly to get the best possible copy.

1 Load your original photo face down on the left front corner of the glass.

Position the photo on the glass so the long edge of the photo is along the front edge of the glass.

load paper

For more information on making copies of original photos, see make a 4 by 6

inch (10 by 15 cm) borderless copy of a photo on page 22.

The following procedure describes how to load letter, legal, and A4 size paper into the input tray. There are specific considerations for loading certain types of paper and envelopes. After you review this procedure, see load envelopes on page 14, load 4 by 6 inch (10 by 15 cm) photo paper on page 15, and load

other types of paper in the input tray on page 16.

For best results, adjust the paper settings each time you change paper types or paper sizes. For more information, see set the paper type on page 17.

Tip: Help prevent rips, wrinkles, and curled or bent edges by

storing all media flat in a resealable bag. Extreme changes in temperature and humidity might result in curled media that does not work well in the HP Officejet if the media is not stored properly.

1 Lower the input tray to the down position, and then lift the output tray. 2 Slide the paper-width guide to its outermost position. 3 Tap the stack of paper on a flat surface to align the edges of the paper,

and then check to make sure all of the paper in the stack is the same size and type.

hp officejet 5500 series

load originals and load paper

4 Lift the output tray and insert the short edge of the paper into the input tray

(print side down) until it stops. To avoid bending the paper, make sure you do not push the paper in too far, or push too hard. If you are using letterhead, insert the top of the page first.

5 Lower the output tray and slide the paper-width guide in until it stops at the

edge of the paper. Make sure that the stack of paper lies flat in the input tray and fits under the tab of the paper-width guide.

load originals & paper

reference guide

6 Fold out the output tray extender to catch completed print, scan, or fax

jobs.

Tip: For best results when loading legal-size paper, fold in the

output-tray extender on the output tray to avoid a paper jam.

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load envelopes

load originals & paper

The following procedure describes how to load envelopes into the HP Officejet. You can load the input tray with one or more envelopes. For best results, consider using a label for the return address on envelopes. Do not use shiny or embossed envelopes, or envelopes that have clasps or windows.

Tip: Consult your word processing software help files for specific

details on how to format text for printing on envelopes.

1 Remove all paper from the input tray. 2 Lift the output tray and then insert one or more envelopes into the input tray

with the envelope flap up and to the left. Slide the envelope forward until it stops.

3 Lower the output tray and slide the paper-width guide against the

envelopes (do not bend the envelopes with the paper-width guide). Make sure the envelopes fit under the tab of the paper-width guide.

hp officejet 5500 series

load 4 by 6 inch (10 by 15 cm) photo paper

The following procedure describes how to load 4 by 6 inch (10 by 15 cm) photo paper into your HP Officejet.

Note: For the best results, use a recommended type of 4 by 6 inch (10 by

15 cm) photo paper. For more information, see recommended papers on page 16. In addition, for best results, set the paper type and paper size before printing. For more information, see set the paper type on page 17 and set the paper size on page 17.

Tip: Help prevent rips, wrinkles, curled or bent edges by storing

all media flat in a resealable bag. Extreme changes in temperature and humidity might result in curled media that does not work well in the HP Officejet if the media is not stored properly.

1 Remove all paper from the input tray. 2 Lift the output tray and slide a stack of photo paper with the glossy (print)

side down completely forward and to the far right side of the input tray until it stops. Position the long edge of the photo paper against the long edge of the input tray.

Note: If the photo paper you are using has perforated tabs, load the photo

paper so that the tabs are closest to you.

load originals and load paper

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reference guide

3 Lower the output tray and slide the paper-width guide against the stack of

photo paper (do not bend the photo paper with the paper-width guide). Make sure the stack of photo paper fits under the tab of the paper-width guide.

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recommended papers

If you want the best print quality, we recommend HP Papers. Using paper that is too thin, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not be filled in completely. For more information about HP Papers, go to our website at:

www.hp.com/support

load other types of paper in the input tray

The following table provides guidelines for loading certain types of paper and transparency film. For best results, adjust the paper type each time you change paper types and paper sizes. For more information, see set the paper type on page 17.

paper tips

load originals & paper

HP Papers

Labels (work only with printing)

• HP Premium Paper: Locate the gray arrow on the

nonprinting side of the paper, and then insert paper with the arrow side facing up.

• HP Premium Inkjet Transparency Film: Insert the film

so that the white transparency strip (with arrows and the HP logo) is on top and is going into the input tray first.

• HP Greeting Card Paper, HP Glossy Greeting Card

Paper, or HP Textured Greeting Cards: insert a small stack of greeting cards with the print side down, into the input tray until it stops.

• Always use letter or A4 label sheets designed for

use with HP inkjet products (like Avery Inkjet Labels), and make sure that the labels are not over two years old.

• Fan the stack of labels to make sure none of the

pages are sticking together.

• Place a stack of label sheets on top of standard

paper in the input tray, print side down. Do not insert labels one sheet at a time.

hp officejet 5500 series

set the paper type

The following procedure describes how to set the paper type for the Copy option on your HP Officejet. Select the Paper Type setting that matches the paper or transparency film you are using.

Note: When printing from your computer, set the paper-type properties in

the Print dialog box of the software program from which you are printing.

1 Press the Copy button until Paper Type appears. 2 Press until the appropriate paper type appears. 3 Press OK to choose the displayed paper type.

Note: This setting returns to its default setting two minutes after the job has

been completed. For information on changing the default copy setting, see

change default copy settings on page 20.

set the paper size

The following procedure describes how to set the paper size for the Copy and Fax options on your HP Officejet. Select the Paper Size setting that matches the paper or transparency film you are using. The HP Officejet uses letter, legal, A4, or 4 by 6 inch (10 by 15 cm) paper.

This section contains the following topics:

• set the copy paper size on page 17

• set the paper size for receiving a fax on page 17 Note: This setting returns to its default setting two minutes after the job has

been completed. For information on changing the default copy setting, see

change default copy settings on page 20.

load originals and load paper

load originals & paper

set the copy paper size

1 Press the Copy button until Copy Paper Size appears. 2 Press until the appropriate paper size appears. 3 Press OK to choose the displayed paper size.

set the paper size for receiving a fax

You can select the paper size for received faxes. The paper size selected should match what is loaded in your input tray. Faxes can be printed on letter, A4, or legal paper only.

Note: If an incorrect paper size is loaded in the input tray when a fax is

received, the fax will not print. Load letter, A4, or legal paper, and then press OK to print the fax.

1 Press Setup. 2 Press 3, then press 5.

This selects Basic Fax Setup and then Fax Paper Size.

3 Press to highlight an option, and then press OK.

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avoid jams

load originals & paper

To help avoid paper jams, follow these guidelines:

• Prevent curled or wrinkled paper by storing all supplies of media flat in a

resealable bag.

• Remove printed papers from the output tray frequently.

• Ensure that media loaded in the automatic document feeder and the input

tray lay flat and the edges are not bent or torn.

• Do not combine different paper types and paper sizes in the automatic

document feeder nor the input tray; load the same paper type and paper size in the automatic document feeder and the input tray.

• Adjust paper guides in the automatic document feeder and the input tray

to fit snugly against all media. Make sure the paper guides do not bend the media.

• Do not force media too far forward in the input tray.

• Use paper types that are recommended for your HP Officejet.

hp officejet 5500 series

use the copy features

The HP Officejet enables you to produce high-quality color and black-and-white copies using a variety of paper types, including transparencies. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the copy’s darkness and color intensity, and use special features to make highquality copies of photos, including 4 by 6 inch (10 by 15 cm) borderless copies.

This section contains the following topics:

•overview on page 19

• copy a two-page black-and-white document on page 21

• make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo on page 22

• make multiple copies of the same original on page 23

• copy a 4 by 6 inch (10 by 15 cm) photo onto a full-size page on page 24

• copy a legal-size document onto letter paper on page 26

• copy a washed-out original on page 27

• copy a document that has been faxed several times on page 27

• enhance light areas of your copy on page 28

•stop copying on page 29

copy

overview

You can make copies by using the front panel of your HP Officejet or by using the HP Photo & Imaging Director (HP Director) software on your computer. Many copy features are available using either method. However, you might find that the software offers easier access to special copy features.

This chapter explains how to perform common copy tasks from the HP Officejet front panel only. For information on performing copy tasks from the HP Director, see the onscreen hp photo & imaging help that came with your software.

This section contains the following topics:

• increase copy speed or quality on page 20

• change default copy settings on page 20

copy

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increase copy speed or quality

The HP Officejet provides three options that affect copy speed and quality.

• Normal delivers high-quality output and is the recommended setting for

most of your copying. Normal copies faster than Best.

• Fast copies faster than the Normal setting. The text is of comparable

quality to the Normal setting, but the graphics might be of lower quality. Using Fast reduces the frequency of replacing your print cartridges, because it uses less ink.

• Best produces the highest quality for all paper and eliminates the banding

(striping) effect that sometimes occurs in solid areas. Best copies more slowly than the other quality settings.

1 Load your original face down on the left front corner of the glass or face

up in the automatic document feeder tray. If you are using the automatic document feeder, place the pages so that

the top of the document goes in first.

2 Press Copy until Copy Quality appears in the top line of the display.

The following options are available in the Copy Quality menu.

Number of Copies Reduce/Enlarge

Copy Quality

Copy Paper Size Paper Type Lighter/Darker Enhancements Color Intensity Set New Defaults

Copy Menu

Copy Quality

Normal Fast Best

3 Press until the quality setting you want appears. 4 Press Start Black or Start Color.

change default copy settings

When you change copy settings from the front panel or the HP Director, they apply only to the current copy job. To apply copy settings to all future copy jobs, you can save the settings as defaults.

1 Load an original face down on the left front corner of the glass or face up

in the automatic document feeder tray. If you are using the automatic document feeder, place the pages so that the

top of the document goes in first.

2 Make any changes to the options in the Copy menu.

hp officejet 5500 series

use the copy features

3 Press Copy until Set New Defaults appears in the top line of the display.

Copy Menu

Number of Copies Reduce/Enlarge Copy Quality Copy Paper Size Paper Type Lighter/Darker Enhancements Color Intensity

Set New Defaults

4 Press until Yes appears. 5 Press Start Black or Start Color.

The HP Officejet uses the new default settings to make a copy of your original.

The settings you specify here are only saved on the HP Officejet itself. They do not adjust the settings in the software. If you use the HP Director software to control the settings on copies you make, you should set your most frequently used settings as the defaults in the HP Copy dialog box. To learn how, see the onscreen hp photo & imaging help that came with your software.

copy

copy a two-page black-and-white document

You can use the HP Officejet to copy a single- or multiple-page document in color or black and white. In this example, the HP Officejet is used to copy a two-page black-and-white original.

1 Arrange your originals so they are in order with the first page on top. 2 Load your originals face up in the automatic document feeder tray.

Place the pages in the automatic document feeder so that the top of the document goes in first.

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3 Press Copy, if not already lit. 4 Press Start Black or Start Color.

make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo

For the best quality when copying a photo, load photo paper in the input tray, and change your copy settings for the correct paper type and photo enhancement.

1 Load your original photo face down on the left front corner of the glass.

Position the photo on the glass so the long edge of the photo is along the

copy

front edge of the glass.

2 Load 4 by 6 inch (10 by 15 cm) tabbed photo paper print side down in

the input tray, with the tab facing out towards you.

hp officejet 5500 series

use the copy features

3 Press Copy until Copy Paper Size appears in the top line of the display.

The following options are available in the Copy Paper Size menu.

Copy Menu

Number of Copies Reduce/Enlarge Copy Quality

Copy Paper Size

Paper Type Lighter/Darker Enhancements Color Intensity Set New Defaults

*The paper sizes available vary by country/region.

4 Press until 4 x 6 inch appears. 5 Press Start Black or Start Color.

The HP Officejet makes a 4 by 6 inch (10 by 15 cm) borderless copy of your original photo, as shown below.

Copy Paper Size*

Legal Letter A4 4 x 6 inch

copy

You might find it easier to copy a photo by using the HP Director software that you installed with your HP Officejet. Using the HP Director, you can easily make 4 by 6 inch (10 by 15 cm) borderless copies of your photo, enlarge or shrink the photo to fill the size of the paper you have loaded, and turn on Photo enhancements to ensure you get the highest quality photos. For information on using these features in the HP Director, see the onscreen hp photo & imaging

help that came with your software.

make multiple copies of the same original

1 Load your original face down on the left front corner of the glass or face up

in the automatic document feeder tray. If you are using the automatic document feeder, place the pages so that the

top of the document goes in first.

2 Press Copy until Number of Copies appears in the top line of the display.

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3 Press or use the keypad to enter the number of copies, up to the

maximum. (The maximum number of copies varies by model.)

Tip: If you hold down either of the arrow buttons, the number of

copies changes by increments of 5 to make it easier to set a large number of copies.

4 Press Start Black or Start Color.

If you are copying a stack of originals in the automatic document feeder, the HP Officejet makes multiple copies of a single page before copying the next page. You will need to sort and staple the copies yourself.

In this example, the HP Officejet makes six copies of the original 4 by 6 inch (10 by 15 cm) photo.

copy a 4 by 6 inch (10 by 15 cm) photo onto a full-size page

Use Fit to Page when you want to automatically enlarge or reduce your original

copy

to fill the printable area of the paper size loaded in the input tray. In this example, Fit to Page is used to enlarge a small photo to fit within the margins of a full-size page, as shown below.

You can also use Fit to Page to reduce an original to prevent unwanted cropping of text or images around the margins, or reduce or enlarge an original to create a borderless 4 by 6 inch (10 by 15 cm) photo.

Tip: Make sure that the glass is clean and the original has been

placed on the left front corner of the glass. You cannot use the automatic document feeder with the Fit to Page option.

1 Load your original photo face down on the left front corner of the glass.

Position the photo on the glass so the long edge of the photo is along the front edge of the glass.

hp officejet 5500 series

use the copy features

2 Load letter or A4 paper in the input tray. 3 Press Copy until Copy Paper Size appears in the top line of the display.

The following options are available in the Copy Paper Size menu.

Copy Menu

Number of Copies Reduce/Enlarge Copy Quality

Copy Paper Size

Paper Type Lighter/Darker Enhancements Color Intensity Set New Defaults

Copy Paper Size*

Legal Letter A4 4 x 6 inch

*The paper sizes available vary by country/region.

4 Press until Letter or A4 appears, as appropriate.

copy

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5 Press Copy until Reduce/Enlarge appears in the top line of the display.

The following options are available in the Reduce/Enlarge menu.

Copy Menu

Number of Copies

Reduce/Enlarge

Copy Quality Copy Paper Size Paper Type Lighter/Darker Enhancements Color Intensity Set New Defaults

6 Press until Fit to Page appears. 7 Press Start Color.

In order to fit your original within the printable area of the full-size page without changing the proportions of the original, the HP Officejet might leave an uneven amount of white space around the edges of the paper.

Reduce/Enlarge

Actual Size Fit to Page Custom 100% Full Page 91% Legal > Ltr 72%

copy a legal-size document onto letter paper

copy

1 Load the legal document face up in the automatic document feeder tray.

Place the page in the automatic document feeder so that the top of the document goes in first.

2 Press Copy until Reduce/Enlarge appears in the top line of the display.

The following options are available in the Reduce/Enlarge menu.

Copy Menu

Number of Copies

Reduce/Enlarge

Copy Quality Copy Paper Size Paper Type Lighter/Darker Enhancements Color Intensity Set New Defaults

Reduce/Enlarge

Actual Size Fit to Page Custom 100% Full Page 91% Legal > Ltr 72%

hp officejet 5500 series

3 Press until Legal > Ltr 72% appears. 4 Press Start Black or Start Color.

The HP Officejet reduces the size of your original to fit within the printable area of the letter paper, as shown below.

copy a washed-out original

Use Lighter/Darker to adjust the lightness and darkness of the copies you make. You can also adjust the color intensity to make colors on your copy more vivid or more subtle.

1 Load your original face down on the left front corner of the glass or face up

in the automatic document feeder tray. If you are using the automatic document feeder, place the page so that the

top of the document goes in first.

2 Press Copy until Lighter/Darker appears in the top line of the display.

The range of Lighter/Darker values appears as circles on a scale on the front panel display.

3 Press to darken the copy.

Note: You can also press to lighten the copy.

4 Press Copy until Color Intensity appears in the top line of the display.

The range of color intensity values appears as circles on a scale on the front panel display.

5 Press to make the image more vivid.

Note: You can also press to make the image more pale.

6 Press Start Color.

use the copy features

copy

copy a document that has been faxed several times

The Enhancements feature automatically adjusts the quality of text documents by sharpening edges of black text or photographs by enhancing light colors that might otherwise appear white.

Text enhancement is the default option. Use Text enhancement to sharpen edges of black text.

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copy

chapter 3

1 Load your original face down on the left front corner of the glass or face up

in the automatic document feeder tray. If you are using the automatic document feeder, place the page so that the

top of the document goes in first.

2 Press Copy until Enhancements appears in the top line of the display.

The following options are available in the Enhancements menu.

Copy Menu

Number of Copies Reduce/Enlarge Copy Quality Copy Paper Size Paper Type Lighter/Darker

Enhancements

Color Intensity Set New Defaults

3 Press until Text appears. 4 Press Start Black or Start Color.

Tip: If any of the following occur, turn off Text enhancement by

selecting Photo or None:

– Stray dots of color surround some text on your copies – Large, black typefaces look splotchy (not smooth) – Thin, colored objects or lines contain black sections – Horizontal grainy or white bands appear in light- to medium-gray areas

Enhancements

Text Photo Mixed None

enhance light areas of your copy

Use Photo enhancements to enhance light colors that might otherwise appear white. You can also copy with Photo enhancements to eliminate or reduce any of the following that might occur when copying with Text enhancements:

• Stray dots of color surround some text on your copies

• Large, black typefaces look splotchy (not smooth)

• Thin, colored objects or lines contain black sections

• Horizontal grainy or white bands appear in light- to medium-gray areas

hp officejet 5500 series

1 Load your original photo face down on the left front corner of the glass.

2 Press Copy until Enhancements appears in the top line of the display.

3 Press until Photo appears. 4 Press Start Color.

stop copying

use the copy features

Position the photo on the glass so the long edge of the photo is along the front edge of the glass.

The following options are available in the Enhancements menu.

Copy Menu

Number of Copies Reduce/Enlarge Copy Quality Copy Paper Size Paper Type Lighter/Darker

Enhancements

Color Intensity Set New Defaults

Enhancements

Text Photo Mixed None

copy

reference guide

! To stop copying, press Cancel on the front panel.

The HP Officejet immediately stops printing and releases the paper.

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copy

hp officejet 5500 series

use the scan features

Scanning is the process of converting pictures and text into an electronic format for your computer. You can scan photos and text documents.

Because the scanned image or text is in an electronic format, you can bring it into your word processor or graphics software program and modify it to suit your needs. You can do the following:

• Scan photos of your kids and e-mail them to relatives, create a

photographic inventory of your house or office, or create an electronic scrapbook.

• Scan text from an article into your word processor and quote it in a report,

saving you a lot of retyping.

To use the scan features, your HP Officejet and computer must be connected and turned on. The HP Officejet software must also be installed and running on your computer prior to scanning. To verify that the HP Officejet software is running on a Windows PC, look for the hp officejet 5500 series icon in the system tray at the lower right side of your screen, next to the time. On a Macintosh, the HP Officejet software is always running.

You can start a scan from your computer or from your HP Officejet. This section explains how to scan from the front panel of the HP Officejet only.

For information about how to scan from the computer, and how to adjust, resize, rotate, crop, and sharpen your scans, see the onscreen hp photo & imaging

help that came with your software.

Note: High resolution scanning (600 dpi or higher) requires a large

amount of hard disk space. If there is not enough hard disk space available, your system might stall.

This section contains the following topics:

•scan an original on page 31

• stop scanning on page 32

scan

scan an original

1 Load your original face down in the automatic document feeder or on the

left front corner of the glass.

2 Press Scan.

A Scan menu appears, listing destinations that are set up to scan to. The default destination is whichever one you selected the last time you used this menu.

3 Select the destination by pressing or , or by pressing the Scan button

repeatedly.

4 Press Start Black or Start Color.

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The HP Gallery has many tools that you can use to edit your scanned image. You can improve the overall image quality by adjusting the brightness, sharpness, color tone, or saturation. You can also crop, straighten, rotate, or resize the image. When the scanned image looks just the way you want it, you can open it in another application, send it via e-mail, save it to a file, or print it. For more information about using the HP Gallery, see the onscreen hp photo

& imaging help that came with your software.

stop scanning

! To stop scanning, press Cancel on the front panel.

The HP Officejet scans the original and sends it to the selected destination. If you chose the HP Photo & Imaging Gallery (HP Gallery), it automatically opens and displays the image.

scan

hp officejet 5500 series

use the fax features

Using your HP Officejet, you can send and receive faxes, including color faxes. You can set up speed dials to send faxes quickly and easily to frequently used numbers. From the front panel, you can set a number of fax options, such as resolution and contrast.

This section contains the following topics:

•send a fax on page 34

• receive a fax on page 38

• set the fax header on page 41

•enter text on page 42

•print reports on page 42

• set up speed dialing on page 44

• control resolution and contrast on page 45

• set fax options on page 47

• reprint the faxes in memory on page 52

•stop faxing on page 52

To get the most out of your HP Officejet, you should explore the HP Photo & Imaging Director (HP Director) software that comes with your device. Using the HP software, you can do these tasks and more that are not available through the front panel of your HP Officejet. For example:

• send a fax from your computer and include a cover page

• create a cover page from your computer

• preview a fax on your computer before sending it

• send a fax to multiple recipients

For information on accessing the HP Director software, see use the hp director

software to do more with your hp officejet on page 4.

fax

chapter 5

send a fax

Using the front panel, you can send a black-and-white or color fax from your HP Officejet.

This section contains the following topics:

• enable fax confirmation on page 34

• send a basic fax on page 35

• send a color original or photo fax on page 35

• send a fax using speed dials on page 36

• schedule a fax on page 36

• cancel a scheduled fax on page 37

•send a fax from memory on page 37

• send a fax using monitor or manual dialing on page 37

• send a manual fax from a telephone on page 38

enable fax confirmation

By default, your HP Officejet prints a report only if there is a problem with sending or receiving a fax. A confirmation message indicating whether an item was successfully sent appears briefly on the front panel display after each transaction. If you need printed confirmation that your faxes are successfully sent, follow these instructions before sending any faxes.

1 Press Setup. 2 Press 1, then press 5.

This selects Print Report and then selects Automatic Reports Setup.

fax

Print Report

1: Last Transaction 2: Fax Log 3: Speed Dial List 4: Self-Test Report

5: Automatic Reports Setup

3 Press until Send Only appears in the second line of the display, and

then press OK.

For more information on printing reports, see print reports on page 42.

Automatic Reports Setup

Every Error Send Error Receive Error Every Fax Send Only Off

hp officejet 5500 series

send a basic fax

This section describes how to send a basic black-and-white fax. If you are interested in sending a color or photo fax, see send a color original

or photo fax on page 35. 1 Load the originals in the automatic document feeder.

For more information on loading originals, see load originals on page 9.

2 Press Fax.

Enter Fax Number appears in the top line of the display.

3 Enter the fax number by using the keypad. 4 Press Start Black.

Did you know that you can send a fax from your computer by using the HP Director software that comes with your HP Officejet? You can also create and attach a computer-generated cover page with your fax. It’s easy. For more information, see the onscreen hp photo & imaging help that came with your software.

send a color original or photo fax

You can fax a color original or photo from your HP Officejet. When sending a color fax, if your HP Officejet determines that the recipient’s fax machine only supports black-and-white faxes, the HP Officejet will send the fax in black and white.

We recommend that you use only color originals for color faxing.

1 To load the original, do one of the following:

– If you are faxing a color original, load the original in the automatic

document feeder.

– If you are faxing a photo, load the photo face down on the left front

corner of the glass. You can only fax a single page from the glass.

For more information, see load originals on page 9.

Tip: To center a 4 by 6 inch (10 by 15 cm) photo, place the photo

on the center of a blank letter- or A4-size page, and then place the original on the glass.

2 Press Fax.

Enter Fax Number appears in the top line of the display.

3 Enter the fax number.

Tip: To enter a pause in the fax number, press Redial/Pause.

4 If you are faxing a photo, it is recommended that you change the resolution

to Photo. For information on changing the resolution, see change resolution on

page 45.

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5 Press Start Color. 6 If you placed the original on the glass, press 1 (Yes) to fax the original from

the glass.

Note: If the recipient’s fax machine only supports black-and-white faxes, the

HP Officejet will automatically send the fax in black and white. A message will appear once the fax has been sent indicating that the fax was sent in black and white. Press OK to clear the message.

send a fax using speed dials

You can quickly send a fax from the front panel by using a one-touch speed-dial button or the Speed Dial button on the front panel.

Speed Dials will not appear unless you have set them up first. For more information, see set up speed dialing on page 44.

1 Load your originals in the automatic document feeder.

For more information, see load originals on page 9.

2 Press Fax.

Enter Fax Number appears in the top line of the display.

3 Do one of the following:

– Press Speed Dial until the appropriate speed-dial entry appears in the

– Press a one-touch speed-dial button. – Press Speed Dial and then enter the two-digit speed dial entry code

4 Press Start Black or Start Color.

top line of the display.

from the front panel.

fax

schedule a fax

You can quickly and easily set up speed-dial settings from your computer by using the HP Director software. For information, see the onscreen hp photo &

imaging help that came with your software.

You can schedule a black-and-white fax to be sent later the same day; for example, when telephone lines are not as busy or phone rates are lower. When scheduling a fax, the originals must be loaded in the automatic document feeder.

When the specified time is reached, your fax is automatically sent as soon as a connection can be made.

1 Load your originals in the automatic document feeder. 2 Press Fax.

Enter Fax Number appears in the top line of the display.

hp officejet 5500 series

3 Enter the fax number by using the keypad, press a one-touch speed-dial

button, or press Speed Dial until the appropriate speed-dial entry appears. For more information on speed dials, see set up speed dialing on

page 44.

Tip: To enter a pause in the fax number, press Redial/Pause.

4 Press Fax until How to Fax appears in the top line of the display. 5 Press until Send Fax Later appears in the top line of the display, and

then press OK.

6 Enter the Send Time by using the numeric keypad. 7 If prompted, press 1 for AM or 2 for PM. 8 Press Start Black.

cancel a scheduled fax

You can cancel a scheduled fax or one that is currently in progress.

! When the scheduled time is displayed, press Cancel.

send a fax from memory

Your HP Officejet can scan a fax into memory before sending it. This feature is useful if the fax number you are trying to reach is busy or temporarily unavailable. The originals are scanned into memory before sending, and once the HP Officejet is able to connect, the fax is sent. This allows you to immediately remove the originals from the HP Officejet once the pages are scanned into memory. Originals must be loaded in the automatic document feeder and only black-and-white faxes can be sent from memory.

1 Load your originals in the automatic document feeder. 2 Press Fax.

Enter Fax Number appears in the top line of the display.

3 Enter the fax number by using the keypad, press a one-touch speed-dial

button, or press Speed Dial until the appropriate speed-dial entry appears. For more information on speed dials, see set up speed dialing on

page 44.

Tip: To enter a pause in the fax number, press Redial/Pause.

4 Press Fax until How to Fax appears in the top line of the display. 5 Press until Fax from Memory appears in the top line of the display, and

then press OK.

6 Press Start Black.

The originals are scanned into memory and sent.

use the fax features

send a fax using monitor or manual dialing

Monitor dialing allows you to dial a number as you would dial a regular telephone. This feature is useful when you want to use a calling card to charge the call. Or, you can use it when you need to respond to tone prompts while dialing and must pace your dialing speed.

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1 Load your originals in the automatic document feeder. 2 Press Fax. 3 Press Start Black or Start Color. 4 Once you hear the dial tone, enter the fax number by using the keypad.

Tip: To enter a pause in the fax number, press Redial/Pause.

5 Follow any prompts that might occur.

Your fax will be sent when the receiving fax machine answers.

send a manual fax from a telephone

You can send a fax manually by using a telephone that is directly connected to your HP Officejet.

For information on setting up your HP Officejet with your telephone, see fax

setup on page 91. 1 Load your originals in the automatic document feeder.

Note: Sending faxes manually is only supported when using the automatic

document feeder.

2 Dial the fax number by using the telephone that is connected to your

HP Officejet.

Note: You must dial the fax number using the connected telephone and not

from the front panel of the HP Officejet.

3 Do one of the following:

– If after dialing the number you hear fax tones, press Fax, and then

press Start Black or Start Color within three seconds.

– If the recipient answers the telephone, instruct them to press Start on

their fax machine once they hear fax tones. Make sure you press Fax, and then Start Black or Start Color on the HP Officejet before the recipient presses Start on the receiving fax machine.

4 Wait for the fax tones, and then hang up the telephone.

receive a fax

fax

Depending on how you set up your HP Officejet, you can receive faxes automatically or manually. Your HP Officejet is set to automatically print received faxes unless you have selected No for the Auto Answer setting. For more information on Auto Answer, see set up the hp officejet to receive faxes

automatically or manually on page 39.

If you receive a legal-size fax and your HP Officejet is not currently set to use legal-size paper, the device automatically reduces the fax so that it fits on the paper that is loaded. If you have disabled the automatic-reduction feature, the fax will be printed on two pages. For more information, see set automatic

reduction for incoming faxes on page 49.

If you have an answering machine connected to the same line as your HP Officejet, you might need to set the number of rings required before the HP Officejet begins receiving the fax. The default number of rings before the

hp officejet 5500 series

HP Officejet receives a fax is 5 (varies by country/region). For information on setting the number of rings to answer, see set the number of rings before

answering on page 39.

For information on setting up your HP Officejet with other office equipment, such as answering machines and voice mail, see fax setup on page 91.

This section contains the following topics:

• set the number of rings before answering on page 39

• set up the hp officejet to receive faxes automatically or manually on

page 39

• receive a fax manually on page 40

• poll to receive a fax on page 41

set the number of rings before answering

You can specify how many rings should occur before your HP Officejet automatically answers the phone. The default is 5 (varies by country/region).

1 Press Setup. 2 Press 3, then press 4.

This selects Basic Fax Setup and then Rings to Answer.

Basic Fax Setup

1: Date and Time 2: Fax Header 3: Auto Answer

4: Rings to Answer

5: Fax Paper Size 6: Tone or Pulse Dialing 7: Ring and Beep Volume 8: Fax Forwarding Black Only

use the fax features

3 Enter the appropriate number of rings to answer by using the keypad.

If you have an answering machine on this phone line, set your HP Officejet to answer the phone after the answering machine. The number of rings to answer for the HP Officejet should be greater than the number of rings to answer for the answering machine.

You want the answering machine to answer before your HP Officejet. The HP Officejet monitors calls and will answer if it detects fax tones.

4 Press OK to accept the setting.

For information on setting up your HP Officejet with other office equipment, such as answering machines and voice mail, see fax setup on page 91.

set up the hp officejet to receive faxes automatically or manually

Your HP Officejet is set by default to automatically print received faxes. You have the option of receiving faxes manually or automatically.

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In certain situations you might want to receive faxes manually. For example, if you share a telephone line between your HP Officejet and telephone and you do not have distinctive ringing, you will need to set up the HP Officejet to answer fax calls manually. This is because the HP Officejet will not be able to distinguish between fax calls and phone calls. When receiving faxes manually, you must be available to respond in person to the incoming fax calls, or your HP Officejet cannot receive faxes.

You might also want to set up your HP Officejet to answer fax calls manually if you have a voice mail service through your phone company.

For information on receiving faxes manually, see receive a fax manually on page 40.

For information on setting up your HP Officejet with other office equipment, such as answering machines and voice mail, see fax setup on page 91.

1 Press Setup. 2 Press 3, then press 3 again.

This selects Basic Fax Setup and then selects Auto Answer.

3 Press to select On or Off.

– Select On to receive faxes automatically (the default). – Select Off to receive faxes manually. For more information on receiving

faxes manually, see receive a fax manually on page 40.

4 Press OK to accept the setting.

fax

receive a fax manually

If you set up your HP Officejet to receive faxes manually, you will need to respond in person to the incoming fax call. You can receive the incoming fax from a telephone that is directly connected to your HP Officejet or from one that is on the same phone line as your device.

For information on setting up your HP Officejet with your telephone, see fax

setup on page 91. 1 Remove any originals in the automatic document feeder of your

HP Officejet.

2 Set the HP Officejet to manually receive fax calls by turning Auto Answer

off. Or, set the number of Rings to Answer option to a high number to allow you to answer the fax call before the HP Officejet.

For information on setting up the HP Officejet to answer fax calls manually, see set up the hp officejet to receive faxes automatically or manually on page 39. For information on setting the number of Rings to Answer, see

set the number of rings before answering on page 39.

3 When your HP Officejet rings, pick up the handset of a telephone that is

connected to it, or is on the same telephone line.

hp officejet 5500 series

4 If you hear fax tones, do one of the following:

– If your phone is plugged into the back of the HP Officejet, press Fax,

and then Start Black or Start Color.

– If your phone is not plugged into the back of the HP Officejet but is on

the same telephone line, press 123 on your phone.

– If you are currently on the telephone with the sender, instruct them to

press Start on their fax machine. Once you hear fax tones, press Fax, and then press Start Black or Start Color.

5 Wait for the fax tones, and then hang up the telephone.

poll to receive a fax

Polling allows your HP Officejet to request another fax machine to send a fax that it has in its queue. When you use the Poll to Receive feature, the HP Officejet calls the designated fax machine and requests the fax from it. The designated fax machine must be set for polling and have a fax ready to send.

1 Press Fax.

Enter Fax Number appears in the top line of the display.

2 Enter the fax number of the other fax machine. 3 Press Fax until How to Fax appears in the top line of the display. 4 Press until Poll to Receive appears in the top line of the display. 5 Press Start Black or Start Color.

use the fax features

set the fax header

The fax header prints your name and fax number on the top of every fax you send. We recommend that you use the Fax Setup Wizard during the HP software installation to set up the fax header; however, you can also set it up from the front panel.

The fax header information is required by law in many countries.

Note: In Hungary, the subscriber identification code (fax header) can be

set or changed only by authorized personnel. For more information, contact your authorized HP dealer.

1 Press Setup. 2 Press 3, then press 2.

This selects Basic Fax Setup and then selects Fax Header.

3 Enter your personal or company name at the prompt. For information on

entering text from the front panel, see enter text on page 42.

4 Press OK. 5 Enter your fax number by using the numeric keypad.

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enter text

6 Press OK.

You might find it easier to enter fax header information by using the Fax Setup Wizard in HP Director software that you installed with your HP Officejet. In addition to entering fax header information, you can enter cover page information. This information will be used when you send a fax from your computer and attach a cover page. For more information, see the onscreen

hp photo & imaging help that came with your software.

The following list provides tips for entering text by using the front panel keypad.

• Press the keypad numbers that correspond to the letters of a name.

ABC

• Press a button multiple times to see the available characters.

• After the correct letter appears, press , and then press the number that

• To insert a space, press Space (#).

• To enter a pause, press Redial/Pause.

• To enter a symbol, such as @, press Symbols (*) to scroll through the list of

• If you make a mistake, press to clear it, and then make the correct

• After you are done entering text, press OK to store your entries.

The letters A, B, and C correspond to the number 2, and so on.

To get this character: j k l J K L 5

JKL

Press 5 this many times 1 2 3 4 5 6 7

Note: Depending on the country/region setting, additional characters

might be available.

corresponds to the next letter in the name. Press the button multiple times until the correct letter appears.

available symbols, which are: *, -, &, ., / (), ‘, =, #, @, _, +, and !

entry.

print reports

fax

You can set up your HP Officejet to automatically print error reports and confirmation reports for each fax you send and receive. You can also manually print system reports as you need them; these reports provide useful system information about your HP Officejet.

By default, your HP Officejet is set to print a report only if there is a problem with sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the front panel display after each transaction.

hp officejet 5500 series

This section contains the following topics:

• generate reports automatically on page 43

• generate reports manually on page 43

generate reports automatically

This setting lets you configure your HP Officejet so that it automatically prints error and confirmation reports.

Note: If you need printed confirmation each time your faxes are

successfully sent, follow these instructions before sending any faxes.

1 Press Setup. 2 Press 1, then press 5.

This selects Print Report and then selects Automatic Reports Setup.

Print Report

1: Last Transaction 2: Fax Log 3: Speed Dial List 4: Self-Test Report

5: Automatic Reports Setup

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Automatic Reports Setup

Every Error Send Error Receive Error Every Fax Send Only Off

3 Press to scroll through the following report types:

4 When you reach the report that you want, press OK.

generate reports manually

You can manually generate reports about your HP Officejet, such as the status of the last fax you sent.

1 Press Setup, then press 1.

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–Every Error: prints whenever there is any kind of fax error (default). –Send Error: prints whenever there is a transmission error. – Receive Error: prints whenever there is a receiving error. –Every Fax: confirms every time a fax is sent or received. –Send Only: prints every time a fax is sent. –Off: does not print fax reports.

This selects Print Report.

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1: Last Transaction 2: Fax Log 3: Speed Dial List 4: Self-Test Report 5: Automatic Reports Setup

2 Press to scroll through the following report types:

– Last Transaction: prints details of the last fax transaction. –Fax Log: prints a log of the last 30 fax transactions. – Speed Dial List: prints a list of programmed speed-dial entries. –Self-Test Report: prints a report to assist you in diagnosing print and

alignment problems. For more information, see print a self-test report on page 61.

– Automatic Reports Setup: prints automatic reports as described in

generate reports automatically on page 43.

3 When you reach the report that you want, press OK.

set up speed dialing

You can assign speed-dial entries to frequently used fax numbers. Use the onetouch speed-dial buttons on the front panel to quickly send faxes. Press Speed Dial to scroll through and select from the list of speed-dial entries. The first five speed-dial entries are automatically saved to the one-touch speed-dial buttons on the front panel.

We recommend that you use the HP Director to set up speed-dial settings; however, you can also use the front panel.

For information on using speed dials to send a fax, see send a fax using speed

dials on page 36.

Print Report

fax

You can quickly and easily set up speed-dial entries from your computer by using the HP Director software. For more information, see the onscreen

hp photo & imaging help that came with your software.

This section contains the following topics:

• create individual speed-dial settings on page 44

• delete speed-dial settings on page 45

create individual speed-dial settings

You can create speed-dial entries for fax numbers that you use frequently.

1 Press Setup. 2 Press 2, then press 1.

This selects Speed Dial Setup and then selects Speed Dial.

hp officejet 5500 series

Speed Dial Setup

1: Speed Dial

2: Delete Speed Dial 3: Print Speed Dial List

The first unassigned speed-dial entry appears on the display.

3 Press OK to select the displayed speed-dial entry. 4 Enter the fax number to assign to that entry, and then press OK.

The fax number can be up to 50 digits in length.

Tip: To enter a three-second pause within a number sequence,

press Redial/Pause to display a dash.

5 Enter the person’s or company’s name, and then press OK.

The name is limited to 13 characters in length. For more information on entering text, see enter text on page 42.

6 After Enter Another? appears, press 1 (Yes), if you want to set up another

number, or press 2 (No) to exit.

delete speed-dial settings

Follow these steps to delete an individual speed-dial entry.

1 Press Setup. 2 Press 2, then press 2 again.

This selects Speed Dial Setup and then selects Delete Speed Dial.

3 Press until the individual entry that you want to delete appears, and

then press OK.

use the fax features

control resolution and contrast

You can change the resolution and contrast of documents that you are sending. Your changes revert to the default values after two minutes of inactivity, unless you set them as the default. For information, see set new defaults on page 47.

Note: These settings do not affect copy settings. Copy resolution and copy

contrast are set independently from fax resolution and fax contrast. Also, the settings that you change from the front panel do not affect faxes sent from your computer.

This section contains the following topics:

• change resolution

• change contrast

change resolution

Resolution affects the transmission speed and quality of faxed documents. The HP Officejet only sends faxes at the highest resolution supported by the receiving fax machine.

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1 Load your originals in the automatic document feeder. 2 Press Fax.

Enter Fax Number appears in the top line of the display.

3 Enter the fax number by using the keypad, press a one-touch speed-dial

button, or press Speed Dial until the appropriate speed-dial entry appears.

4 Press Fax until Resolution appears in the top line of the display.

Resolution

Fine Very Fine Photo Standard

5 Press to scroll through the following resolution settings:

–Fine: this is the default setting. It provides high-quality text suitable for

faxing most documents.

–Very Fine: use this setting when you are faxing documents with very

fine detail. If you choose this option, be aware that the faxing process takes longer to complete.

–Photo: this setting provides the best quality fax when sending

photographs. If you choose Photo, be aware that the faxing process takes longer to complete. When faxing photographs, we recommend that you choose Photo.

– Standard: this setting provides the fastest possible transmission with the

lowest quality of fax.

6 Press Start Black or Start Color.

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change contrast

Use this setting to change the contrast of a fax to be darker or lighter than the original. This feature is useful if you are faxing a document that is faded, washed out, or hand written. You can darken the original by adjusting the contrast.

1 Load your originals in the automatic document feeder. 2 Press Fax.

Enter Fax Number appears in the top line of the display.

3 Enter the fax number by using the keypad, press a one-touch speed-dial

button, or press Speed Dial until the appropriate speed-dial entry appears.

4 Press Fax until Lighter/Darker appears in the top line of the display.

The range of values appears as a circle on a scale on the display.

5 Press to lighten the fax or to darken it.

The circle moves left or right as you press a button.

6 Press Start Black or Start Color.

hp officejet 5500 series

set fax options

There are numerous fax options that you can set, such as controlling whether the HP Officejet redials a busy number automatically. When you make changes to the following options, the new setting becomes the default. Review this section for information on changing fax options.

This section contains the following topics:

•set new defaults on page 47

• redial a busy or unanswered number automatically on page 47

•forward faxes to another number on page 48

• edit or cancel fax forwarding on page 48

• use error correction mode on page 49

• set automatic reduction for incoming faxes on page 49

• adjust the volume on page 49

• change the answer ring pattern (distinctive ringing) on page 50

• set the date and time on page 50

• set the paper size on page 51

• set tone or pulse dialing on page 51

• set backup fax reception on page 51

set new defaults

You can change the default values for the Resolution and Lighter/Darker settings through the front panel.

1 Load your originals in the automatic document feeder. 2 Press Fax.

Enter Fax Number appears in the top line of the display.

3 Enter the fax number by using the keypad, press a one-touch speed-dial

button, or press Speed Dial until the appropriate speed-dial entry appears. For more information on speed dials, see set up speed dialing on

page 44.

4 Press Fax until the setting you want to change appears in the top line of

the display.

5 Make your changes to Resolution and Lighter/Darker settings, as needed. 6 Press Fax again until Set New Defaults appears in the top line of the

display.

7 Press to select Yes. 8 Press Start Black or Start Color.

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redial a busy or unanswered number automatically

You can set your HP Officejet to redial a busy or an unanswered number automatically. The default setting for Busy Redial is Redial. The default setting for No Answer Redial is No Redial.

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1 Press Setup. 2 Do one of the following:

– To change the Busy Redial setting, press 4, and then press 3.

This selects Advanced Fax Setup, and then selects Busy Redial.

– To change the No Answer Redial setting, press 4, and then press 4

again. This selects Advanced Fax Setup and then selects No Answer Redial.

Advanced Fax Setup

1: Automatic Reports Setup 2: Answer Ring Pattern

3: Busy Redial 4: No Answer Redial

5: Automatic Reduction 6: Backup Fax Reception 7: Erro r Correction Mode

3 Press to select Redial or No Redial. 4 Press OK.

forward faxes to another number

Use the Fax Forwarding feature to forward your faxes to another fax number for a set period of time. During the period you have Fax Forwarding enabled, your HP Officejet will not print received faxes. You can only forward black-and-white faxes.

1 Press Setup. 2 Press 3, then press 8.

This selects Basic Fax Setup and then selects the Fax Forwarding Black Only.

3 At the prompt, enter the Fax Number to which you want to send the fax. 4 Press OK. 5 Enter the Start Date by using the numeric keypad. 6 Enter the Start Time by using the numeric keypad. 7 If prompted, press 1 for AM or 2 for PM. 8 Enter the Stop Date by using the numeric keypad.

Fax Forwarding On appears on the display.

Busy Redial

Redial

No Redial

No Answer Redial

No Redial

Redial

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edit or cancel fax forwarding

Once fax forwarding is enabled, you might find that you need to change the number you are forwarding to or the start and stop times you entered. You might want to cancel your fax forwarding setup altogether. Follow the steps below to edit or turn off fax forwarding.

1 Press Setup. 2 Press 3, then press 8.

hp officejet 5500 series

This selects Basic Fax Setup and then selects Fax Forwarding Black Only.

3 Forwarding is ON 1=Edit 2=Cancel appears on the display after a

moment. Do one of the following:

– Press 1 to edit the fax number or to change the start and stop times.

Follow the messages on the front panel display.

– Press 2 to cancel Fax Forwarding.

use error correction mode

Error Correction Mode (ECM) eliminates data lost due to poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion. Phone charges are unaffected, or might even be reduced, on good phone lines. On poor phone lines, ECM increases sending time and phone charges, but sends the data much more reliably. Turn ECM off (the default setting is on) only if it increases phone charges substantially, and you can accept poorer quality in exchange for reduced charges.

1 Press Setup. 2 Press 4, then press 7.

This selects Advanced Fax Setup and then selects Error Correction Mode.

3 Press to select On or Off. 4 Press OK.

set automatic reduction for incoming faxes

This setting determines what your HP Officejet does if it receives a fax that is too large for the default paper size. With this setting on (the default), the image is reduced so that it fits on one page, if possible. With this feature off, information that doesn’t fit on the first page is printed on a second page. Automatic Reduction is useful when you receive a legal-size fax and letter-size paper is loaded in the input tray.

1 Press Setup. 2 Press 4, then press 5.

This selects Advanced Fax Setup and then selects Automatic Reduction.

3 Press to select On or Off. 4 Press OK.

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adjust the volume

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Your HP Officejet provides three levels for adjusting the ring and speaker volume. The ring volume is the volume of the phone ringer. The speaker volume is the volume of everything else, such as the dial tones, fax tones, and button press beeps. The default setting is Soft.

1 Press Setup. 2 Press 3, then press 7.

This selects Basic Fax Setup and then selects the Ring and Beep Volume.

3 Press to select one of the options: Soft, Loud, or Off. 4 Press OK to accept the setting you selected.

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change the answer ring pattern (distinctive ringing)

Many phone companies offer a distinctive ringing feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number will have a different ring pattern, for example, single, double, and triple rings. If you do not have this service, use the default ring pattern, which is All Rings.

If you connect your HP Officejet to a line with distinctive ringing, have your telephone company assign one ring pattern to voice calls and another to fax calls. We recommend that you request double or triple rings for a fax number.

1 Verify that your HP Officejet is set to answer fax calls automatically. For

information, see set up the hp officejet to receive faxes automatically or

manually on page 39. 2 Press Setup. 3 Press 4, then press 2.

This selects Advanced Fax Setup and then selects Answer Ring Pattern.

4 Press to scroll through these options: All Rings, Single Rings, Double

Rings, Triple Rings, and Double & Triple. 5 When the ring pattern that the phone company established for your fax

number appears in the top line of the display, press OK.

set the date and time

You can set the date and time from the front panel. When a fax is transmitted, the current date and time are printed along with the fax header. The date and time format is based upon the language and country/region setting.

Normally the computer software sets the date and time automatically.

Note: If your HP Officejet loses power for more than 72 hours, you will

need to reset the date and time.

1 Press Setup. 2 Press 3, then press 1.

This selects Basic Fax Setup and then selects Date and Time.

3 Enter the month, day, and year (last two digits only) by pressing the

appropriate number on the keypad. Depending on your country/region

setting, you might enter the date in a different order.

The underline cursor presented initially beneath the first digit advances

automatically to each digit each time you press a button. The time prompt

automatically appears after you enter the last digit of the date.

4 Enter the hours and minutes.

The AM/PM prompt automatically appears after the last digit of the time is

entered if your time is displayed in the 12-hour format.

5 If prompted, press 1 for AM or 2 for PM.

The new date and time settings appear on the front panel.

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hp officejet 5500 series

set the paper size

You can select the paper size for received faxes. The paper size selected should match what is loaded in your input tray. Faxes can be printed on letter, A4, or legal paper only.

Note: If an incorrect paper size is loaded in the input tray when a fax is

received, the fax will not print. Load letter, A4, or legal paper, and then press OK to print the fax.

1 Press Setup. 2 Press 3, then press 5.

This selects Basic Fax Setup and then Fax Paper Size.

3 Press to highlight an option, and then press OK.

set tone or pulse dialing

You can set the dial mode for tone or pulse dialing. Most phone systems work with either tone or pulse dialing. If you have a public phone system or a private branch exchange (PBX) system that requires pulse dialing, you will need to select Pulse Dialing. The default setting is Tone Dialing. Some phone system features might not be accessible if pulse dialing is used. In addition, it can take longer to dial a fax number with pulse dialing. Contact your local phone company if you are unsure which setting to use.

Note: If your phone system does not require pulse dialing, we recommend

using the default setting of Tone Dialing.

1 Press Setup. 2 Press 3, then press 6.

This selects Basic Fax Setup and then Tone or Pulse Dialing.

3 Press to select between Tone or Pulse. 4 Press OK.

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set backup fax reception

Use the Backup Fax Reception feature to store received faxes in memory. For example, if your print cartridge runs out of ink while receiving a fax, the fax will be stored in memory. Then, once you have replaced the print cartridge, you can print out the fax. The front panel display notifies you when there are faxes stored in memory that need to be printed.

By default, Backup Fax Reception feature is enabled. For information on printing faxes stored in memory, see reprint the faxes in memory on page 52.

1 Press Setup. 2 Press 4, then press 6.

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Note: If the memory becomes full, the HP Officejet overwrites the oldest,

printed faxes. All unprinted faxes will remain in memory until they are printed or deleted. When the memory becomes full of unprinted faxes, the HP Officejet will not receive any more fax calls until the unprinted faxes are printed. To delete all faxes in memory, including the unprinted faxes, turn off your HP Officejet.

fax

This selects Advanced Fax Setup and then Backup Fax Reception.

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3 Press to select Yes or No. 4 Press OK.

reprint the faxes in memory

Reprint Faxes in Memory enables you to reprint a fax stored in memory. Any time the HP Officejet begins printing a fax you do not need, press Cancel to stop it from printing. The HP Officejet begins printing the next fax in memory. You will need to press Cancel for each stored fax in order to stop it from printing.

Note: All faxes stored in memory will be lost if you turn off the power to

your HP Officejet. In order for faxes to be stored in memory, Backup Fax Reception must be

enabled. For information, see set backup fax reception on page 51.

1 Press Setup. 2 Press 5, then press 4.

This selects Tools and then selects Reprint Faxes in Memory.

The faxes are printed from memory.

stop faxing

! To stop a fax you are sending or receiving, press Cancel.

fax

hp officejet 5500 series

print from your computer

Most print settings are automatically handled by the software application you are printing from or by HP ColorSmart technology. You only need to change the settings manually when you change print quality, print on specific types of paper or film, or use special features.

This section contains the following topics:

• print from a software application on page 53

• set print options on page 54

• stop a print job on page 55

The HP Officejet can perform special print jobs such as printing borderless images, posters, and printing on transparency film. For more information on performing special print jobs, see the onscreen HP Photo & Imaging Help that came with your software.

print from a software application

Follow these steps to print from the software application that you used to create your document.

Windows users

1 Load the input tray with the appropriate paper.

Form more information, see load originals and load paper on page 9.

2 From your software application’s File menu, select Print. 3 Make sure that you select the HP Officejet to print.

If you need to change settings, click the button that opens the Properties dialog box (depending on your software application, this button might be called Properties, Options, Printer Setup, or Printer), and then select the appropriate options for your print job by using the features available in the Paper/Quality, Finishing, Effects, Basics, and Color tabs.

4 Click OK to close the Properties dialog box.

The settings you select apply only to the current print job. To set print settings for all jobs, see set print options on page 54.

5 Click OK to begin your print job.

Macintosh users

To specify a document’s paper size, scaling, and orientation, use the Page Setup dialog box. To specify other print settings for a document, and to send the document to the HP Officejet, use the Print dialog box.

chapter 6

Note: The following steps are specific to OS X. For OS 9, the steps might be

slightly different. Be sure to select the HP Officejet in the Print Center (OS X)

or in the Chooser (OS 9) before you begin printing.

1 From your software application’s File menu, select Page Setup.

The Page Setup dialog box appears.

2 In the Format for pop-up menu, select the HP Officejet. 3 Select the page attributes:

– Select the paper size.

– Select the orientation.

– Enter the scaling percentage.

For OS 9, the Page Setup dialog box includes options to rotate or mirror

the image, and to edit custom paper sizes.

4 Click OK. 5 From your software application’s File menu, select Print.

The Print dialog box appears.

If you are using OS X, the Copies & Pages panel opens. If you are using

OS 9, the General panel opens.

6 Select the print settings appropriate for your project.

Use the pop-up menus to access the other panels.

7 Click Print to begin printing.

set print options

You can customize the print settings of the HP Officejet to handle nearly any print task.

Windows users

If you want to change print settings, you need to decide if you want to change them for the current job, or for all jobs. How you display print settings depends on whether or not you want to make the setting permanent.

to change the print settings for all future jobs 1 In the HP Photo & Imaging Director (HP Director), click Settings, and then

select Printer Settings.

2 Make changes to the print settings, and click OK. to change the print settings for the current print job

1 From your software application’s File menu, select Print, Print Setup, or

Page Setup. Make sure that the selected printer is the HP Officejet. 2 Click Properties, Options, Printer Setup, or Printer (the option names are

different depending on your software application).

3 Make changes to the settings, and click OK. 4 Click OK to print the job.

hp officejet 5500 series

Macintosh users

Use the Print dialog box to customize the print settings. The options displayed depend on the panel selected.

! To display the Print dialog box, open the document you want to print, then

select Print from the File menu.

Note: To find out more about the settings in a particular panel, click the ?

in the lower left corner of the Print dialog box.

copies & pages panel

Use the Copies & Pages panel in OS X and General panel in OS 9 in the Print dialog box to select the number of copies and the pages you want to print. You can also choose to collate your prints from this panel.

! Click the Preview button to see a preview of the printed document. layout panel

Use the Layout panel in the Print dialog box to print multiple pages on a sheet and to arrange the order in which the pages will print. You can also choose border options from this panel.

output options panel

Use the Output Options panel in the Print dialog box to save your file as an Adobe Acrobat PDF® (portable document format) file. The HP Officejet does not support PostScript printing.

! Select the Save as File check box to save your document as a PDF file.

Note: The Output Options panel is not available in OS 9.

print from your computer

paper type/quality panel

Use the Paper Type/Quality panel on OS X and General panel on OS 9 in the Print dialog box to select the paper type, print quality, and on OS X, color settings. You can also use this panel to change the contrast and sharpness of your digital photos and to adjust the amount of ink you want to use in your prints.

summary panel

Use the Summary panel in the Print dialog box to preview your settings and make sure that they are correct before printing.

Note: In OS 9, the summary of your settings appears in the General panel.

stop a print job

You can stop a print job from the HP Officejet or from your computer.

! To stop a print job from the HP Officejet, press Cancel on the front panel.

Look for the Print Cancelled message on the front panel display. If it doesn’t appear, press Cancel again.

The HP Officejet prints any pages it has already started printing and then cancels the remainder of the job. This can take a few moments.

reference guide

chapter 6

hp officejet 5500 series

order supplies

You can order print cartridges, recommended types of HP paper, and HP Officejet accessories online from the HP website.

This section contains the following topics:

•order media on page 57

• order print cartridges on page 57

order media

To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to:

www.hp.com

Choose your country/region, and then select Buy or Shopping.

order print cartridges

The following table lists the print cartridges that are compatible with your HP Officejet. Use this information to determine which print cartridge to order.

order supplies

print cartridges hp reorder number

HP black inkjet print cartridge #56, 19 ml black print cartridge HP tri-color inkjet print cartridge #57, 17 ml color print cartridge

Get more information about print cartridges from the HP website:

www.hp.com

Choose your country/region, and then select Buy or Shopping.

chapter 7

order supplies

hp officejet 5500 series

maintain your hp officejet

The HP Officejet requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You might also want to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping your HP Officejet in top working condition. Perform these simple maintenance procedures as necessary.

This section contains the following topics:

• clean the glass on page 59

• clean the lid backing on page 60

•clean the exterior on page 60

•work with print cartridges on page 60

• restore factory defaults on page 69

• set the scroll speed on page 69

• set the prompt delay time on page 70

• self-maintenance sounds on page 70

maintain your hp officejet

clean the glass

Dirty glass from dust, smudges, hair, and so on slows down performance and affects the accuracy of features such as Fit to Page.

1 Turn off the HP Officejet, unplug the power cord, and raise the lid.

Note: When you unplug the power cord, you will need to plug it back in

within 72 hours. If you do not plug it back in within 72 hours, you will need to reset the date and time. For more information, see set the date and time on page 50.

2 Clean the glass with a soft cloth or sponge slightly moistened with a

nonabrasive glass cleaner.

Caution! Do not use abrasives, acetone, benzene, or carbon

tetrachloride on the glass; these can damage it. Do not place or spray liquids directly on the glass. They might seep under it and damage the HP Officejet.

3 Dry the glass with a chamois or cellulose sponge to prevent spotting.

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clean the lid backing

Minor debris can accumulate on the white document backing located underneath the lid of the HP Officejet.

1 Turn off the HP Officejet, unplug the power cord, and raise the lid.

2 Clean the white document backing with a soft cloth or sponge slightly

3 Wash the backing gently to loosen debris; do not scrub the backing. 4 Dry the backing with a chamois or soft cloth.

5 If this does not clean the backing well enough, repeat the previous steps

clean the exterior

Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the case. The interior of the HP Officejet does not require cleaning. Keep fluids away from the interior of the device as well as the front panel.

maintain your hp officejet

Note: When you unplug the power cord, you will need to plug it back in

within 72 hours. If you do not plug it back in within 72 hours, you will need

to reset the date and time. For more information, see set the date and time

on page 50.

moistened with a mild soap and warm water.

Caution! Do not use paper-based wipes as these might scratch the

backing.

using isopropyl (rubbing) alcohol, and wipe the strip thoroughly with a

damp cloth to remove any residual alcohol.

Note: To avoid damage to painted parts of the HP Officejet, do not use

alcohol or alcohol-based cleaning products on the front panel or the lid of

the device.

work with print cartridges

To ensure the best print quality from your HP Officejet, you will need to perform some simple maintenance procedures and, when prompted by a front panel message, replace the print cartridges.

This section contains the following topics:

• check the ink levels on page 61

• print a self-test report on page 61

• handle the print cartridges on page 62

• replace the print cartridges on page 63

• align the print cartridges on page 65

• clean the print cartridges on page 67

• clean the print cartridge contacts on page 68

hp officejet 5500 series

check the ink levels

You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink level supply shows an approximation of the amount of ink remaining in the print cartridges. Checking the ink levels can only be done from the HP Photo & Imaging Director (HP Director).

to check the ink level for Windows users 1 From the HP Director, choose Settings, choose Print Settings, and then

choose Printer Toolbox.

2 Click the Estimated Ink Levels tab.

The estimated ink levels appear for the print cartridges.

to check the ink level for Macintosh users 1 From the HP Director, choose Settings, and the choose Maintain Printer. 2 If the Select Printer dialog box opens, select your HP Officejet, and then

click Utilities.

3 From the list, select Ink Level.

The estimated ink levels appear for the print cartridges.

maintain your hp officejet

print a self-test report

If you are experiencing problems with printing, print a Self-Test Report before you replace the print cartridges. This report provides useful information about your print cartridges, including status information.

1 Press Setup. 2 Press 1, then press 4.

This selects Print Report, and then selects Self-Test Report.

1: Last Transaction 2: Fax Log 3: Speed Dial List

4: Self-Test Report

5: Automatic Reports Setup

The HP Officejet prints a Self-Test Report, which might indicate the source of the printing problem.

maintain your hp officejet

Print Report

reference guide

chapter 8

Black bar

Color bars

Check the Self-Test Report for streaking or white lines. Make sure that there

is a solid black bar and three solid color bars. The bars should have even

consistency and extend across the page.

– If color bars are missing, this might indicate that the tri-color print

cartridge is out of ink. You might need to replace the print cartridge. For more information on replacing print cartridges, see replace the

print cartridges on page 63.

– Streaks might indicate clogged nozzles or dirty contacts. You might

need to clean the print cartridges. For more information on cleaning the print cartridges, see clean the print cartridges on page 67. Do not clean with alcohol.

maintain your hp officejet

handle the print cartridges

Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridge.

Ink nozzles under tape

Copper contacts

Plastic tape with pink pull tab (must be removed)

Do not touch the copper contacts or the ink nozzles

hp officejet 5500 series

replace the print cartridges

A message appears on the front panel display to let you know when the ink level for the print cartridge is low. In addition, you can check the ink levels through the HP Director on your computer. For information, see check the ink levels on page 61. When you receive this message, it is recommended that you have replacement print cartridges available. This message might indicate that you need replace the print cartridge. You should also replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges.

For more information on ordering replacement print cartridges, see order print

cartridges on page 57. 1 Turn on the HP Officejet, and then lift open the print-carriage access door.

Print-carriage access door

The print carriage moves into view.

maintain your hp officejet

reference guide

2 After the carriage stops moving, push down on the top of the print

cartridge to release it, and then pull it toward you out of its slot.

Note: It is normal to see ink buildup in the print cartridge slots.

chapter 8

3 Remove the new print cartridge from its packaging and, being careful to

touch only the black plastic, gently remove the pink tape by using the pull

tab.

Caution! Do not touch the copper contacts or ink nozzles.

Once you have removed the plastic tape, install the print cartridge

immediately to prevent the ink from drying in the nozzles.

4 Hold the black print cartridge with the HP label on top. Slide the print

cartridge at a slight angle into the right side of the print carriage.

Press firmly until the print cartridge snaps into place.

Caution! Do not attempt to push the cartridge straight into the slot.

It must slide in at a slight angle.

maintain your hp officejet

5 Hold the tri-color print cartridge with the HP label on top. Slide the print

cartridge at a slight angle into the left side of the print carriage.

Press firmly until the print cartridge snaps into place.

Caution! Do not attempt to push the cartridge straight into the slot.

It must slide in at a slight angle.

Note: You must install both print cartridges in order for your HP Officejet to

work.

hp officejet 5500 series

6 Close the print-carriage access door. Within a few minutes, a print

cartridge alignment page prints. You will need to align the print cartridges. For information on aligning the print cartridges, see the next section, align

the print cartridges.

align the print cartridges

The HP Officejet prompts you to align print cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the front panel or the HP Director. Aligning the print cartridges ensures highquality output.

Note: If you remove and reinstall the same print cartridge, the HP Officejet

will not prompt you to align the print cartridges.

to align the print cartridges from the front panel 1 To align the print cartridges when prompted, press OK.

The HP Officejet prints an alignment page.

2 Otherwise, you can align the print cartridges manually from the front

panel. Press Setup.

3 Press 5, then press 2.

This selects Tools and then selects Align Print Cartridge.

maintain your hp officejet

reference guide

Tools

1: Clean Print Cartridge

2: Align Print Cartridge

3: Restore Factory Defaults 4: Reprint Faxes in Memory

The HP Officejet prints an alignment page.

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4 Place the alignment page face down on the left front corner of the glass

with the top of the page facing the left side, as shown below.

Note: Make sure the top of the page is facing the left side of the

HP Officejet.

Top of alignment page

5 Press OK.

When “Alignment Complete” appears on the front panel display,

alignment is complete. Recycle or discard the alignment page.

maintain your hp officejet

to align the print cartridges from the hp director 1 Access the HP Director.

For information on accessing the HP Director see, use the hp director

software to do more with your hp officejet on page 4. 2 For Windows users, do the following:

a. Choose Settings, choose Print Settings, and then choose Printer

Toolbox.

b. Click the Device Services tab.

c. Click Align the Print Cartridges.

The HP Officejet prints an alignment page.

3 For Macintosh users, do the following:

a. Choose Settings, and then choose Maintain Printer.

b. If the Select Printer dialog box opens, select your HP Officejet, and

then click Utilities. c. From the list, select Calibrate. d. Click Align.

The HP Officejet prints an alignment page.

hp officejet 5500 series

maintain your hp officejet

4 Place the alignment page face down on the left front corner of the glass, as

shown below.

Note: Make sure the top of the page is facing the left side of the

HP Officejet.

Top of alignment page

5 Press OK.

When “Alignment Complete” appears on the front panel display, alignment is complete. Recycle or discard the alignment page.

maintain your hp officejet

clean the print cartridges

Use this feature when the Self-Test Report shows streaking or white lines through any of the colored bars. Do not clean print cartridges unnecessarily. This wastes ink and shortens the life of the ink nozzles.

1 Press Setup. 2 Press 5, then press 1.

This selects Tools and then selects Clean Print Cartridge.

1: Clean Print Cartridge

2: Align Print Cartridge 3: Restore Factory Defaults 4: Reprint Faxes in Memory

A page of patterns is printed. The print cartridges are cleaned. Recycle or discard the page.

If copy or print quality still seem poor after you clean the print cartridges, replace the print cartridge that is affected. For information on replacing print cartridges, see replace the print cartridges on page 63.

Tools

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chapter 8

clean the print cartridge contacts

Clean the print cartridge contacts only if you get repeated front panel messages prompting you to check a print cartridge after you already have cleaned or aligned the print cartridges.

Caution! Do not remove both print cartridges at the same time.

Remove and clean each print cartridge one at a time.

Make sure you have the following materials available:

• Dry foam rubber swabs, lint-free cloth, or any soft material that will not

come apart or leave fibers.

• Distilled, filtered, or bottled water (tap water might contain contaminants

that can damage the print cartridges).

Caution! Do not use platen cleaners or alcohol to clean the print

cartridge contacts. These can damage the print cartridge or the HP Officejet.

1 Turn the HP Officejet on and open the print-carriage access door. 2 After the carriage stops moving, unplug the power cord from the back of

the HP Officejet.

3 Push down on the top of the print cartridge to release it, and then pull it

toward you out of its slot.

4 Inspect the print cartridge contacts for ink and debris buildup. 5 Dip a clean foam rubber swab or lint-free cloth into distilled water, and

squeeze any excess water from it.

6 Hold the print cartridge by its sides. 7 Clean only the contacts. Do not clean the nozzles.

maintain your hp officejet

Contacts

Nozzles - do not clean

8 Place the print cartridge back into the carriage. 9 Repeat if necessary for the other print cartridge. 10 Close the print-carriage access door and plug in the HP Officejet.

hp officejet 5500 series

restore factory defaults

You can restore the original factory settings to what they were when you purchased your HP Officejet.

Note: Restoring the factory defaults will not change the date information

you set, nor will it affect any changes you made to scan settings and the language and country/region settings.

You can perform this process from the front panel only.

1 Press Setup. 2 Press 5, then press 3.

This selects Tools and then selects Restore Factory Defaults.

1: Clean Print Cartridge 2: Align Print Cartridge

3: Restore Factory Defaults

4: Reprint Faxes in Memory

maintain your hp officejet

Tools

The factory default settings are restored.

set the scroll speed

The Scroll Speed option lets you control the rate that text messages scroll from right to left in the front panel display. For example, if the message is long and does not completely fit in the front panel display, it will need to scroll. This is so that you can read the entire message. You can choose the rate at which it will scroll: Normal, Fast, or Slow. The default is Normal.

1 Press Setup. 2 Press 6, then press 1.

This selects Preferences and then selects Set Scroll Speed.

1: Set Scroll Speed

2:Set Prompt Delay Time 3: Set Language & Country/Region

3 Press to select a scroll speed, then press OK.

maintain your hp officejet

Preferences

reference guide

chapter 8

set the prompt delay time

The Prompt Delay Time option allows you to control the amount of time that passes before a message is displayed prompting you to take further action. For example, if you press Copy and the prompt delay time passes without pressing another button, “Load Original, then press Start” appears in the front panel display. You can choose Normal, Fast, or Slow. The default is Normal.

1 Press Setup. 2 Press 6, then press 2.

This selects Preferences and then selects Set Prompt Delay Time.

Preferences

1: Set Scroll Speed 2: Set Prompt Delay Time 3: Set Language & Country/Region

3 Press until the delay time appears, then press OK.

self-maintenance sounds

During the life of your product you might hear various mechanical sounds. This is a normal part of your device’s self-maintenance.

maintain your hp officejet

hp officejet 5500 series

hp officejet 5500 series support

Hewlett-Packard provides Internet and phone support for your HP Officejet. This section contains the following topics:

• get support and other information from the Internet on page 71

•hpcustomer support on page 71

• prepare your hp officejet for shipment on page 74

• hp distribution center on page 75

If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries/regions worldwide. If a support service number is not listed for your country/region, contact your nearest authorized HP dealer for help.

get support and other information from the Internet

If you have Internet access, you can get help from the following HP website:

www.hp.com/support

This website offers technical support, drivers, supplies, and ordering information.

hp customer support

Software programs from other companies might be included with your HP Officejet. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you call.

1 Make sure that:

a. Your HP Officejet is plugged in and turned on. b. The specified print cartridges are installed correctly. c. The recommended paper is properly loaded in the input tray.

2 Reset your HP Officejet:

a. Turn off the HP Officejet by using the On button located on the front panel. b. Unplug the power cord from the back of the HP Officejet. c. Plug the power cord back into the HP Officejet. d. Turn on the HP Officejet by using the On button.

3 For more information, go to the HP website at:

www.hp.com/support

hp officejet support

chapter 9

4 If you are still experiencing problems and need to speak with an HP Customer

Support Representative, do the following: a. Have the specific name of your HP Officejet, as it appears on the front panel,

available. b. Have your service ID and serial number ready. To display your service ID and

serial number on the front panel, press OK and Start Color at the same time.

until the serial ID appears, and then press OK.

Press c. Print a Self-Test Report. For information on printing a Self-Test Report, see print

a self-test report on page 61.

d. Make a color copy to have available as a sample printout. e. Be prepared to describe your problem in detail.

5 Call HP Customer Support. Be near your HP Officejet when you call.

call in North America during warranty

Call 1-800-HP-INVENT. US phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period.

call elsewhere in the world

The numbers listed below are current as of the publication date of this guide. For a list of current international HP Support Service numbers, go to this website and choose your own country/region or language:

www.hp.com/support

You can call the HP support center in the following countries/regions. If your country/ region is not listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services.

Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply.

For phone support in Europe, please check for the details and conditions of phone support in your country/region by going to the following website:

www.hp.com/support

Alternatively, you can ask your dealer or call HP at the phone number provided in this guide.

As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery.

country/region hp technical support country/region hp technical support

Algeria

hp officejet support

Argentina (54)11-4778-8380

Australia +61 3 8877 8000

Austria +43 (0) 820 87 4417 Mexico 01-800-472-6684 Bahrain (Dubai) +973 800 728 Mexico (Mexico City) 5258-9922 Belgium (Dutch) +32 (0) 70 300 005 Morocco Belgium (French) +32 (0) 70 300 004 Netherlands (0.10 Euro/

+213(0)61 56 45 43 Luxembourg (French) 900 40 006

0-810-555-5520

1902 910 910

Luxembourg (German) 900 40 007

Malaysia 1-800-805405

min.)

+212 224 047 47 0900 2020 165

hp officejet 5500 series

hp officejet 5500 series support

country/region hp technical support country/region hp technical support

Bolivia 800-100247 New Zealand 0800 441 147 Brazil (Grande São

(11) 3747 7799 Norway +47 815 62 070

Paulo) Brazil (Demais

0800 157751 Oman +971 4 883 8454

Localidades) Canada during

(905) 206 4663 Palestine +971 4 883 8454

warranty Canada post-warranty

1-877-621-4722 Panama 001-800-7112884

(per-call charge) Caribbean & Central

1-800-711-2884 Peru 0-800-10111

America Chile 800-360-999 Philippines 632-867-3551 China 86-21-38814518

8008206616

Poland +48 22 865 98 00

Colombia 9-800-114-726 Portugal +351 808 201 492 Costa Rica 0-800-011-0524 Puerto Rico 1-877-232-0589 Czech Republic +42 (0) 2 6130 7310 Qatar +971 4 883 8454 Denmark +45 70202845 Romania +40 1 315 44 42 Ecuador (Andinatel) 999119+1-800-

Russia, Moscow +7 095 797 3520

7112884

Ecuador (Pacifitel) 1-800-225528+1-800-

Russia, St. Petersburg +7 812 346 7997

7112884 Europe (English) +44 (0) 207 512 5202 Saudi Arabia +966 800 897 14440 Egypt +20 02 532 5222 Singapore (65) 272-5300 Finland +358 (0) 203 66 767 Slovakia + 421 2 6820 8080 France (0.34 Euro/min.) +33 (0) 892 6960 22 South Africa (RSA) 086 000 1030 Germany (0.12 Euro/

min.)

+49 (0) 180 5652 180 South Africa, Outside

Republic

+27-11 258 9301

Greece +30 10 6073 603 Spain +34 902 010 059 Hong Kong +85 (2) 3002 8555 Sweden +46 (0)77 120 4765

Guatemala 1800-995-5105 Switzerland

(0.08 CHF/

+41 (0) 848 672 672

min. during peak hours,

0.04 CHF/min. during offpeak hours)

Hungary +36 (0) 1 382 1111 Taiwan +886-2-2717-0055

India 1-600-112267

91 11 682 6035 Indonesia 62-21-350-3408 Tunisia

Thailand +66 (2) 661 4000

0800 010 055

+216 1 891 222 Ireland +353 1890 923902 Turkey +90 216 579 7171 Israel +972 (0) 9 830 4848 Ukraine +7 (380-44) 490-3520 Italy +39 848 800 871 United Arab Emirates 800 4910

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reference guide

chapter 9

country/region hp technical support country/region hp technical support

Japan 0570 000 511

Jordan +971 4 883 8454 Venezuela 01-800-4746-8368 Korea +82 1588 3003 Venezuela (Caracas) (502) 207-8488 Kuwait +971 4 883 8454 Vietnam 84-8-823-4530 Lebanon +971 4 883 8454 Yemen +971 4 883 8454

1 This Call Center supports French-speaking customers from the following countries: Morocco,

Tunisia, and Algeria.

2 This Call Center supports German-, French- and Italian-speaking customers in Switzerland.

+81 3 3335 9800

United Kingdom +44 (0) 870 010 4320

call in Australia post-warranty

If your product is not under warranty, you can call 03 8877 8000. A per-incident, out-ofwarranty support fee of $27.50 (inc GST) will be charged to your credit card. You can also call 1902 910 910 ($27.50 charged to your phone account) from 9:00 A.M. to 5:00 P.M. Monday through Friday. (Charges and support hours are subject to change without notice.)

prepare your hp officejet for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP Officejet in for service, please follow the steps below to avoid further damage to the HP product.

Note: When transporting your HP Officejet, make sure that the print cartridges have

been removed. Also, make sure you have allowed time for the print carriage to return to the home position, the scanner has returned to its parked position, and the HP Officejet has been properly shut down by pressing the On button.

1 Turn on the HP Officejet.

Disregard steps 1 through 6 if your device will not turn on and the print carriage is in the home position. You will not be able to remove the print cartridges. Proceed to step 7.

2 Open the print-carriage access door.

The print carriage moves into view.

3 Remove the print cartridges.

For information on removing the print cartridges, see replace the print cartridges on page 63.

Caution! Remove both print cartridges. Failure to do so might damage

hp officejet support

your HP Officejet.

4 Place the print cartridges in an airtight bag so they will not dry out, and put them

aside. Do not send them with the HP Officejet, unless instructed to by the HP customer support call agent.

5 Close the print-carriage access door and wait a few minutes for the print carriage to

move back to its home position (on the left side).

6 Turn off the HP Officejet.

hp officejet 5500 series

hp officejet 5500 series support

7 If available, pack the HP Officejet for shipment by using the original packing

materials or the packaging materials that came with your exchange device.

If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty.

8 Place the return shipping label on the outside of the box. 9 Include the following items in the box:

– A complete description of symptoms for service personnel (samples of print

quality problems are helpful).

– A copy of the sales slip or other proof of purchase to establish the warranty

coverage period.

– Your name, address, and a phone number where you can be reached during

the day.

hp distribution center

To order HP Officejet software, a copy of the printed Reference Guide, a Setup Poster, or other customer-replaceable parts, do one of the following:

• In the U.S. or Canada, call 1-800-HP-INVENT (1-800-474-6836).

• Outside of this country/region, go to this website:

www.hp.com/support

reference guide

hp officejet support

chapter 9

hp officejet support

hp officejet 5500 series

warranty information

Your HP Officejet comes with a limited warranty that is described in this section. Information about how to obtain warranty service and how you can upgrade your standard factory warranty is also provided.

This section contains the following topics:

• duration of limited warranty on page 77

•warranty service on page 77

• warranty upgrades on page 77

• returning your hp officejet for service on page 78

• hewlett-packard limited global warranty statement on page 78

duration of limited warranty

Duration of Limited Warranty (hardware and labor): 1 Year Duration of Limited Warranty (CD media): 90 Days Duration of Limited Warranty (print cartridges): Until the HP ink is depleted or the “end of

warranty” date printed on the cartridge has been reached, whichever occurs first.

warranty service

express service

To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. See hp customer support on page 71 for steps to take before calling Customer Support.

Note: HP express repair service might not be available in certain countries/regions.

If a customer device needs a minor part replacement and these parts can normally be replaced by the customer, the customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned.

The HP Customer Support Center may direct customers to designated authorized service providers who are certified by HP to service the HP product.

warranty upgrades

Upgrade your standard factory warranty to a total of three years with the HP SUPPORTPACK. Service coverage begins on product purchase date and the pack must be purchased within the first 180 days of product purchase. This program offers phone support from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MT) Monday through Friday and 9:00 A.M. to 4:00 P.M. (MT) on Saturdays. If during your technical support call it is determined that you need a replacement product, then HP will ship you this product next business day free of charge. Available in U.S. only.

For more information, please call 1-888-999-4747 or go to the HP website:

www.hp.com/go/hpsupportpack

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chapter 10

Outside the U.S., please call your local HP Customer Support office. See call elsewhere

in the world on page 72 for a list of international Customer Support numbers.

returning your hp officejet for service

Before returning your HP Officejet for service, you must call HP Customer Support. See

hp customer support on page 71 for steps to take before calling Customer Support.

hewlett-packard limited global warranty statement

The following information specifies the HP limited global warranty. This section contains the following topics:

• extent of limited warranty on page 78

• limitations of warranty on page 79

• limitations of liability on page 79

•local law on page 79

extent of limited warranty

Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP Officejet 5500 Series product (“Product”), including related software, accessories, media, and supplies, shall be free from defects in material and workmanship for the duration (specified below), which begins on the date of purchase by the Customer.

For each software Product, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any Product shall be uninterrupted or error free.

HP’s limited warranty covers only those defects which arise as a result of normal use of a Product, and does not cover any other problems, including those which arise as a result of (a) improper maintenance or modification, (b) software, accessories, media, or supplies not provided or supported by HP, or (c) operation outside the Product’s specifications, or unauthorized modifications or misuse.

For any hardware Product, the use of a non-HP print cartridge or a refilled print cartridge does not affect either the warranty to the Customer or any HP support contract with the Customer. However, if Product failure or damage is attributable to the use of a non-HP or refilled print cartridge, HP shall charge its standard labor and materials charges to service the Product for the failure or damage.

If HP receives, during the applicable warranty period, notice of a defect in any Product, HP shall either repair or replace the defective Product, that is covered by HP’s warranty, at HP’s option. Where labor charges are not covered by HP’s limited warranty, repairs shall be at HP’s standard charges for labor.

If HP is unable to repair or replace, as applicable, a defective Product which is covered by HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the Product.

HP shall have no obligation to repair, replace, or refund until the Customer returns the defective Product to HP.

Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the Product being replaced.

HP products, including each Product, may contain remanufactured parts, components, or materials equivalent to new in performance.

HP’s limited warranty for each Product is valid in any country/region or locality where the covered HP product is distributed by HP. Contracts for additional warranty service, such as on-site service, are available from any authorized HP service facility in countries/regions

warranty information

where the product is distributed by HP or by an authorized representative.

hp officejet 5500 series

limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

limitations of liability

To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are the Customer’s sole and exclusive remedies.

TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

local law

This Limited Warranty Statement gives the Customer specific legal rights. The Customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country/region to country/region elsewhere in the world.

To the extent this Limited Warranty Statement is inconsistent with local law, this Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Statement may not apply to the Customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

Preclude the disclaimers and limitations in this Statement from limiting the statutory rights of a consumer (for example, the United Kingdom);

Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or Grant the Customer additional warranty rights, specify the duration of implied warranties

which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS LIMITED WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE COVERED HP PRODUCTS TO SUCH CUSTOMERS.

warranty information

reference guide

warranty information

chapter 10

warranty information

hp officejet 5500 series

technical information

The technical specifications and international regulatory information for your HP Officejet are provided in this section.

This section contains the following topics:

• paper specifications on page 81

• fax specifications on page 83

• scan specifications on page 83

• physical specifications on page 83

• power specifications on page 83

• environmental specifications on page 84

• environmental product stewardship program on page 84

• regulatory notices on page 85

paper specifications

This section contains the following topics:

• paper-tray capacities on page 81

• automatic document feeder paper capacity on page 82

•paper sizes on page 82

• print margin specifications on page 82

technical information

paper-tray capacities

type paper weight input tray

Plain paper 20 to 24 lb.

Cards 110 lb.

Envelopes 20 to 24 lb.

Transparency film N/A 20 10 Labels N/A 20 10 4 by 6 inch (10 by 15

cm) Photo Paper

1 Maximum capacity. 2 Output tray capacity is affected by the type of paper and the amount of ink

you are using. HP recommends emptying the output tray frequently.

(70 to 90 gsm)

(200 gsm)

(75 to 90 gsm)

145 lb. (236 gsm)

output tray

100 25

20 10

10 5

20 10

technical information

chapter 11

automatic document feeder paper capacity

type

Letter 20 to 24 lb.

Legal 20 to 24 lb.

A4 20 to 24 lb.

1 Automatic document feeder accepts plain paper only. It does not

accept photo paper, transparency film, envelopes, or labels.

paper sizes

type size

Paper Letter: 8.5 by 11 inches (216 by 280 mm)

Envelopes U.S. #10: 4.125 by 9.5 inches (105 by 241 mm)

Transparency film Letter: 8.5 by 11 inches (216 by 279 mm)

Photo paper 4 by 6 inches (102 by 152 mm) Labels Letter: 8.5 by 11 inches (216 by 279 mm)

paper weight quantity

(70 to 90 gsm)

Legal: 8.5 by 14 inches (216 by 356 mm) A4: 210 by 297 mm

U.S. #9: 3.9 by 8.9 inches (98 by 225 mm) A2: 4.4 by 5.8 inches (111 by 146 mm) DL: 4.3 by 8.7 inches (110 by 220 mm) C6: 4.5 by 6.4 inches (114 by 162 mm)

A4: 210 by 297 mm

print margin specifications

top (leading edge)

paper or transparency film

U.S. (Letter, Legal, Executive)

ISO (A4, A5) and JIS (B5)

0.07 inches (1.8 mm)

envelopes

0.13 inches (3.2 mm)

cards

0.07 inches (1.8 mm)

1 This margin is not Officejet compatible; however, the total writing area is compatible. The writing

area is offset from center by 0.21 inches (5.4 mm), which causes asymmetric top and bottom margins.

bottom (trailing edge)

0.46 inches (11.7 mm)

left right

0.25 inches (6.4 mm)

0.13 inches (3.2 mm)

0.25 inches (6.4 mm)

0.13 inches (3.2 mm)

hp officejet 5500 series

fax specifications

• Walk-up black and white and color fax capability

• Confirmation and activity reports

• CCITT/ITU Group 3 fax with Error Correction Mode

• 33.6 Kbps transmission

• 3 seconds per page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standard

resolution.) More complicated pages or higher resolution take longer and use more memory

• Ring detect with automatic fax/answering machine switching

scan specifications

• Image editor included

• Integrated OCR software automatically converts scanned text to editable text

• Contact image sensor (CIS)

• Twain-compliant interface

• Scan speeds vary according to the complexity of the document

• Resolution: 600 by 2400 ppi maximum (19200 ppi)

• Bit depth: 36 bits color; 12 bits grayscale

• Maximum scan size from glass: 8.5 by 11.7 inches (216 by 297 mm)

• Maximum scan size from automatic document feeder: 8.5 by 14 inches (216 by

356 mm)

technical information

physical specifications

height width depth weight (without print

cartridges)

with paper trays closed

9.1 inches (23.1 cm) 17.8 inches (45.3 cm) 11.2 inches (28.6 cm) 12 lbs (5.5 kg)

with paper trays opened

9.1 inches (23.1 cm) 17.8 inches (45.3 cm) 17.7 inches (45.0 cm) 12 lbs (5.5 kg)

power specifications

• Power consumption: 75 W maximum

• Input voltage: AC 100 to 240 V ~ 1 A 50–60 Hz, grounded

• Output voltage: DC 32V===940 mA, 16 V===625 mA

reference guide

chapter 11

environmental specifications

• Recommended operating temperature range: 15º to 32º C (59º to 90º F)

• Allowable operating temperature range: 5º to 40º C (41º to 104º F)

• Humidity: 15% to 85% RH non-condensing

• Non-operating (Storage) temperature range: –4º to 60º C (–40º to 140º F)

technical information

• In the presence of high electromagnetic fields it is possible the output from the

HP Officejet may be slightly distorted

• HP recommends using a USB cable less than or equal to 3m (10 feet) in length to

minimize injected noise due to potential high electromagnetic fields

environmental product stewardship program

This section contains the following topics:

• protecting the environment on page 84

• ozone production on page 84

• energy consumption on page 84

•paper use on page 85

•plastics on page 85

• material safety data sheets on page 85

•recycling program on page 85

• hp inkjet supplies recycling program on page 85

protecting the environment

Hewlett-Packard is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.

For more information, visit HP’s Commitment to the Environment website at:

www.hp.com/hpinfo/globalcitizenship/environment/index.html

ozone production

energy consumption

This product generates no appreciable ozone gas (O3).

Energy usage drops significantly while in ENERGY STAR® mode, which saves natural resources, and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR, which is a voluntary program established to encourage the development of energy-efficient office products.

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.

For more information on ENERGY STAR guidelines, go to the following website:

www.energystar.gov

hp officejet 5500 series

paper use

This product is suited for the use of recycled paper according to DIN 19309.

plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life.

material safety data sheets

Material safety data sheets (MSDS) can be obtained from the HP website at:

www.hp.com/go/msds

Customers without Internet access should contact their local HP Customer Care Center.

recycling program

HP offers an increasing number of product return and recycling programs in many countries, as well as partnering with some of the largest electronic recycling centers throughout the world. HP also conserves resources by refurbishing and reselling some of its most popular products.

This HP product contains the following materials that may require special handling at endof-life:

– Lead in the solder

hp inkjet supplies recycling program

HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges free of charge. For more information, go to the following website:

www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html

technical information

regulatory notices

The HP Officejet meets product requirements from regulatory agencies in your country/ region.

This section contains the following topics:

• regulatory model identification number on page 85

• notice to users of the U.S. telephone network: FCC requirements on page 86

• FCC statement on page 86

• note à l’attention des utilisateurs du réseau téléphonique Canadien/notice to users

of the Canadian telephone network on page 87

• note à l’attention des utilisateurs Canadien/notice to users in Canada on page 88

• notice to users in the European Economic Area on page 88

• notice to users of the German telephone network on page 88

• declaration of conformity (European Union) on page 89

•geräuschemission on page 89

• notice to users in Korea on page 89

regulatory model identification number

For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SDGOB-0302. This regulatory number should not be confused with the marketing name (HP Officejet 5500 Series) or product number (Q3434A).

reference guide

technical information

chapter 11

notice to users of the U.S. telephone network: FCC requirements

This equipment complies with FCC rules, Part 68. On this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalent Number (REN) for this equipment. If requested, provide this information to your telephone company.

An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. This equipment connects to the telephone network through the following standard network interface jack: USOC RJ-11C.

The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called. Too many devices on one line may result in failure to ring in response to an incoming call. In most, but not all, areas the sum of the RENs of all devices should not exceed five (5). To be certain of the number of devices you may connect to your line, as determined by the REN, you should call your local telephone company to determine the maximum REN for your calling area.

If this equipment causes harm to the telephone network, your telephone company may di scontinue your service temporarily. I f possible, th ey will notify you in a dvance. I f adva nce notice is not practical, you will be notified as soon as possible. You will also be advised of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of your equipment. If they do, you will be given advance notice so you will have the opportunity to maintain uninterrupted service.

If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual, for warranty or repair information. Your telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.

This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Contact your state’s public utility commission, public service commission, or corporation commission for more information.

This equipment includes automatic dialing capability. When programming and/or making test calls to emergency numbers:

• Remain on the line and explain to the dispatcher the reason for the call.

• Perform such activities in the off-peak hours, such as early morning or late evening. Note: The FCC hearing aid compatibility rules for telephones are not applicable to

this equipment.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your fax machine, you should complete the steps described in the software.

FCC statement

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product.

Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Class B limits are designed to provide reasonable protection

hp officejet 5500 series

technical information

against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

For more information, contact the Product Regulations Manager, Hewlett-Packard Company, San Diego, (858) 655-4100.

The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.

Caution! Pursuant to Part 15.21 of the FCC Rules, any changes or

modifications to this equipment not expressly approved by the HewlettPackard Company may cause harmful interference and void the FCC authorization to operate this equipment.

note à l’attention des utilisateurs du réseau téléphonique Canadien/notice to users of the Canadian telephone network

Cet appareil est conforme aux spécifications techniques des équipements terminaux d’Industrie Canada. Le numéro d’enregistrement atteste de la conformité de l’appareil. L’abréviation IC qui précède le numéro d’enregistrement indique que l’enregistrement a été effectué dans le cadre d’une Déclaration de conformité stipulant que les spécifications techniques d’Industrie Canada ont été respectées. Néanmoins, cette abréviation ne signifie en aucun cas que l’appareil a été validé par Industrie Canada.

Pour leur propre sécurité, les utilisateurs doivent s’assurer que les prises électriques reliées à la terre de la source d’alimentation, des lignes téléphoniques et du circuit métallique d’alimentation en eau sont, le cas échéant, branchées les unes aux autres. Cette précaution est particulièrement importante dans les zones rurales.

Le numéro REN (Ringer Equivalence Number) attribué à chaque appareil terminal fournit une indication sur le nombre maximal de terminaux qui peuvent être connectés à une interface téléphonique. La terminaison d’une interface peut se composer de n’importe quelle combinaison d’appareils, à condition que le total des numéros REN ne dépasse pas

5. Basé sur les résultats de tests FCC Partie 68, le numéro REN de ce produit est 0.2B. This equipment meets the applicable Industry Canada Terminal Equipment Technical

Specifications. This is confirmed by the registration number. The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

technical information

reference guide

chapter 11

Note: The Ringer Equivalence Number (REN) assigned to each terminal device

provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

The REN for this product is 0.2B, based on FCC Part 68 test results.

technical information

note à l’attention des utilisateurs Canadien/notice to users in Canada

Le présent appareil numérique n‘émet pas de bruit radioélectrique dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.

This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

notice to users in the European Economic Area

This product is designed to interwork with the analogue telephone networks in the following countries:

Austria Greece Portugal Belgium Ireland Spain Denmark Italy Sweden Finland Luxembourg Switzerland France Netherlands United Kingdom Germany Norway

Network compatibility depends on customer selected settings, which must be reset to use the equipment on a telephone network in a country other than where the product was purchased. Contact the vendor or Hewlett-Packard Company if additional product support is necessary.

This equipment has been certified by the manufacturer in accordance with Directive 1999/ 5/EC (annex II) for Pan-European single-terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.

In the event of problems, you should contact your equipment supplier in the first instance. This equipment is designed for DTMF tone dialing and loop disconnect dialing. In the

unlikely event of problems with loop disconnect dialing, it is recommended to use this equipment only with the DTMF tone dial setting.

notice to users of the German telephone network

This HP fax product is designed to connect only to the analogue public-switched telephone network (PSTN). Please connect the TAE N telephone connector plug, provided with the HP Officejet 5500 Series into the wall socket (TAE 6) code N. This HP fax product can be used as a single device and/or in combination (in serial connection) with other approved terminal equipment.

hp officejet 5500 series

geräuschemission

LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19

declaration of conformity (European Union)

The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014. It identifies the product, manufacturer’s name and address, and applicable specifications recognized in the European community.

notice to users in Korea

technical information

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chapter 11

declaration of conformity

According to ISO/IEC Guide 22 and EN 45014

Manufacturer’s name and address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA

technical information

Regulatory model number:

Declares that the product: Product name: HP Officejet 5500 Series (Q3434A) Model number(s): 5510 (Q3435A), 5510xi (Q3436A), 5510v (Q3437A), 5505 (Q3438A),

Power adapters: 0950-4466 Conforms to the following product specifications: Safety: IEC 60950:1991+A1+A2+A3+A4 /

EMC: CISPR 22:1997 / EN 55022:1998, Class B

Telecom: TBR 21:1998 Supplementary Information: The product herewith complies with the requirements of the Low Voltage Directive 73/23/EC, the EMC

Directive 89/336/EC, and with the R&TTE Directive 1999/5/EC (Annex II) and carries the CE marking accordingly.

• The product was tested in a typical configuration.

European Contact for regulatory topics only: Hewlett Packard GmbH, HQ-TRE, Herrenberger Strasse 140, D-71034 Böblingen Germany. (FAX +49-7031-14-3143)

SDGOB-0302

5508 (Q3439A), 5515 (Q3440A)

EN 60950:1992+A1+A2+A3+A4+A11 UL1950/CSA22.2 No.950, 3rd Edition:1995 NOM 019-SFCI-1993 GB4943: 2001

CISPR 24:1997 / EN 55024:1998 IEC 61000-3-2:1995 / EN 61000-3-2:1995 IEC 61000-3-3:1994 / EN 61000-3-3:1995 AS/NZS3548:1998 CNS13438 Approved 1994, Revised 1997 VCCI-2 FCC Part 15-Class B/ICES-003, Issue 2 GB9254:1998

hp officejet 5500 series

HP Officejet 5500 Reference Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

hp officejet overview

the hp officejet 5500 series at a glance

front panel overview

menu overview

use the hp director software to do more with your hp officejet

open the hp director for Windows users

open the hp director for Macintosh users

load originals and load paper

load originals

load an original in the automatic document feeder

load an original on the glass

load an original photo on the glass

load paper

load envelopes

load 4 by 6 inch (10 by 15 cm) photo paper

recommended papers

load other types of paper in the input tray

set the paper type

set the paper size

set the copy paper size

set the paper size for receiving a fax

avoid jams

use the copy features

overview

increase copy speed or quality

change default copy settings

copy a two-page black-and-white document

make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo

make multiple copies of the same original

copy a 4 by 6 inch (10 by 15 cm) photo onto a full-size page

copy a legal-size document onto letter paper

copy a washed-out original

copy a document that has been faxed several times

enhance light areas of your copy

stop copying

use the scan features

scan an original

stop scanning

use the fax features

send a fax

enable fax confirmation

send a basic fax

send a color original or photo fax

send a fax using speed dials

schedule a fax

cancel a scheduled fax

send a fax from memory

send a fax using monitor or manual dialing

send a manual fax from a telephone

receive a fax

set the number of rings before answering

set up the hp officejet to receive faxes automatically or manually

receive a fax manually

poll to receive a fax

set the fax header

enter text

print reports

generate reports automatically

generate reports manually

set up speed dialing

create individual speed-dial settings

delete speed-dial settings

control resolution and contrast

change resolution

change contrast

set fax options

set new defaults

redial a busy or unanswered number automatically

forward faxes to another number

edit or cancel fax forwarding

use error correction mode

set automatic reduction for incoming faxes

adjust the volume

change the answer ring pattern (distinctive ringing)

set the date and time

set the paper size