HP Officejet 4400 User Manual

HP Officejet 4400 K410

1 How Do I?..................................................................................................................................3

2 Get to know the HP All-in-One

Printer parts................................................................................................................................5

Control panel features................................................................................................................6

3Print

Print documents..........................................................................................................................7

Print photos.................................................................................................................................8

Print envelopes.........................................................................................................................10

Print on specialty media...........................................................................................................11

Print a Web page......................................................................................................................16

4 Paper basics

Recommended papers for printing...........................................................................................21

Load media...............................................................................................................................23

5Scan

Scan to a computer..................................................................................................................27

6Copy

Copy text or mixed documents.................................................................................................29

Set the copy paper type............................................................................................................31

7 Work with cartridges

Check the estimated ink levels.................................................................................................33

Order ink supplies.....................................................................................................................33

Automatically clean print cartridges..........................................................................................34

Replace the cartridges..............................................................................................................35

Cartridge warranty information.................................................................................................37

8 Solve a problem

HP support................................................................................................................................39

Setup troubleshooting...............................................................................................................42

Print quality troubleshooting.....................................................................................................48

Print troubleshooting.................................................................................................................63

Scan troubleshooting................................................................................................................68

Copy troubleshooting................................................................................................................70

Errors........................................................................................................................................74

Contents

9 Stop the current job................................................................................................................93

10 Technical information

Notice........................................................................................................................................95

Specifications...........................................................................................................................95

Environmental product stewardship program...........................................................................96

Regulatory notices....................................................................................................................99

Index............................................................................................................................................103

Contents

1How Do I?

Learn how to use your HP All-in-One

Copy text or mixed documents” on page 29

•“ Scan to a computer” on page 27

•“ Load media” on page 23

•“ Replace the cartridges” on page 35

•“

How Do I?

How Do I? 3

How Do I?

Chapter 1

4 How Do I?

2 Get to know the HP All-in-One

• Printer parts

Control panel features

•

Printer parts

1 Control panel

2 Cartridge door

3 Paper-width guide for the main input tray

4 Paper tray

5 Paper tray extender (also referred to as the tray extender)

6 Paper stop

7 Carriage

8 Glass

9 Lid backing

10 Rear door

11 Rear USB port

12 Power connection (Use only with the power adapter supplied by HP.)

13 Lid

14 Load original label

15 Print cartridges

16 Attention light

Get to know the HP All-in-One

Get to know the HP All-in-One 5

Chapter 2

Control panel features

Get to know the HP All-in-One

1 On: Turns the product on or off. When the product is off, a minimal amount of power is still

used. To completely remove power, turn off the product, then unplug the power cord.

2 Cancel: Stops the current operation.

3 Scan: Starts a scan of an original placed on the glass.

4 Paper Selection: Changes the paper type setting for copying to either plain or photo paper.

The Paper Selection lights indicate the currently selected paper size and type as Plain Letter or A4, Large Photo or Small Photo.

5 Actual Size/Resize to Fit: Scales the original to the maximum size to fit within the margins of

the selected paper size for copying.

6 Start Copy Black: Starts a black-and-white copy job.

7 Start Copy Color: Starts a color copy job.

8 Number of Copies LCD: Displays the number of copies to be made. Also displays a warning

when the device is out of paper.

9 Ink Level gauge: Show ink level information for each print cartridge, four indicators for the tri-

color cartridge and four indicators for the black cartridge. Also displays a warning for print cartridge problems.

6 Get to know the HP All-in-One

3Print

Choose a print job to continue.

“Print documents” on page 7

“Print photos” on page 8

“Print envelopes” on page 10

“Print on specialty media” on page 11

“Print a Web page” on page 16

Related topics

Load media” on page 23

•“ Recommended papers for printing” on page 21

•“

Print documents

Most print settings are automatically handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of paper or transparency film, or use special features.

To print from a software application

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. If you need to change settings, click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

NOTE: When printing a photo, you must select options for the specific photo

paper and photo enhancement.

Print

Print 7

Chapter 3

5. Select the appropriate options for your print job by using the features available in the

Advanced, Printing Shortcuts, Features, and Color tabs.

TIP: You can easily select the appropriate options for your print job by choosing

one of the predefined print tasks on the Printing Shortcuts tab. Click a type of print task in the Printing Shortcuts list. The default settings for that type of print task are set and summarized on the Printing Shortcuts tab. If necessary, you can adjust the settings here and save your custom settings as a new printing shortcut. To save a custom printing shortcut, select the shortcut and click Save

As. To delete a shortcut, select the shortcut and click Delete.

6. Click OK to close the Properties dialog box.

7. Click Print or OK to begin printing.

Related topics

Recommended papers for printing” on page 21

•“

Load media” on page 23

•“

View the print resolution” on page 17

•“

Use printing shortcuts” on page 18

•“

Set the default print settings” on page 19

•“

Stop the current job” on page 93

•“

Print photos

8Print

To print a photo on photo paper

1. Remove all paper from the input tray, and then load the photo paper print side down.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Basic Options area, select the appropriate photo paper type from the Paper

Type drop-down list.

7. In the Resizing Options area, click the appropriate paper size from the Size list.

If the paper size and paper type are not compatible, the product software displays an alert and allows you to select a different type or size.

8. In the Basic Options area, select a high print quality, such as Best, from the Print

Quality drop-down list.

NOTE: For maximum dpi resolution, go to the Advanced tab, and then select

Enabled from the Maximum dpi drop-down list. For more information, see “

using the maximum dpi” on page 16.

9. Click OK to return to the Properties dialog box.

10. (Optional) If you want to print the photo in black and white, click the Color tab and

select the Print in grayscale check box. From the drop-down list, select one of the following options:

• High Quality: uses all the available colors to print your photo in grayscale. This

creates smooth and natural shades of gray.

• Black Ink Only: uses black ink to print your photo in grayscale. The gray shading

is created by varying patterns of black dots, which might result in a grainy image.

11. Click OK, and then click Print or OK in the Print dialog box.

NOTE: Do not leave unused photo paper in the input tray. The paper might start to

curl, which could reduce the quality of your printout. Photo paper should be flat before printing.

To print a borderless image

1. Remove all paper from the input tray.

2. Place the photo paper print side down on the right side of the input tray.

3. On the File menu in your software application, click Print.

4. Make sure the product is the selected printer.

5. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

6. Click the Features tab.

7. In the Size list, click the size of photo paper loaded in the input tray.

If a borderless image can be printed on the specified size, the Borderless printing check box is enabled.

8. In the Paper Type drop-down list, click More, and then select the appropriate paper

type.

NOTE: You cannot print a borderless image if the paper type is set to Plain

paper or to a type of paper other than a photo paper.

Print photos 9

Chapter 3

9. Select the Borderless printing check box if it is not already checked.

If the borderless paper size and paper type are not compatible, the product software displays an alert and allows you to select a different type or size.

10. Click OK, and then click Print or OK in the Print dialog box.

NOTE: Do not leave unused photo paper in the input tray. The paper might start

to curl, which could reduce the quality of your printout. Photo paper should be flat before printing.

Related topics

Load media” on page 23

•“ Print using the maximum dpi” on page 16

•“ View the print resolution” on page 17

•“ Use printing shortcuts” on page 18

•“ Set the default print settings” on page 19

•“ Stop the current job” on page 93

•“

Print envelopes

You can load one or more envelopes into the input tray of the HP All-in-One. Do not use shiny or embossed envelopes or envelopes that have clasps or windows.

NOTE: For specific details on how to format text for printing on envelopes, consult

the help files in your word processing software. For best results, consider using a label for the return address on envelopes.

10 Print

To print envelopes

1. Slide the paper guide all the way to the left.

2. Place the envelopes in the right side of the tray. The side to be printed on should face

down. The flap should be on the left side.

3. Push the envelopes into the printer until they stop.

4. Slide the paper guide firmly against the edge of the envelopes.

5. Open the Printer Properties dialog box.

6. Click the Features tab, and then select the following print settings:

• Paper Type: Plain paper

• Size: An appropriate envelope size

7. Select any other print settings that you want, and then click OK.

Related topics

Load media” on page 23

•“ View the print resolution” on page 17

•“ Use printing shortcuts” on page 18

•“ Set the default print settings” on page 19

•“ Stop the current job” on page 93

•“

Print on specialty media

Print transparencies

1. Slide the paper guide all the way to the left.

2. Place the transparencies in the right side of the tray. The side to be printed should

face down and the adhesive strip should face up and toward the printer.

3. Carefully push the transparencies into the printer until they stop, so that the adhesive

strips do not catch on one another.

4. Slide the paper guide firmly against the edge of the transparencies.

5. Open the Printer Properties dialog box.

6. Click the Printing Shortcuts tab.

7. In the Printing Shortcuts list, click Presentation Printing, and then specify the

following print settings:

• Paper Type: Click More, and then select an appropriate transparency film.

• Paper Size: An appropriate paper size

8. Select any other print settings that you want, and then click OK.

Print postcards

1. Slide the paper guide all the way to the left.

2. Place the cards in the right side of the tray. The side to be printed on should face

down and the short edge should point toward the printer.

Print on specialty media 11

Chapter 3

3. Push the cards into the printer until they stop.

4. Slide the paper guide firmly against the edge of the cards.

5. Open the Printer Properties dialog box.

6. Click the Features tab, and then specify the following print settings:

• Paper Type: Click More, click Specialty Papers, and then select an appropriate card type.

• Print Quality: Normal or Best

• Size: An appropriate card size

7. Select any other print settings that you want, and then click OK.

Print labels

1. Slide the paper guide all the way to the left.

2. Fan the edges of the label sheets to separate them, and then align the edges.

3. Place the label sheets in the right side of the tray. The label side should face down.

4. Push the sheets into the printer until they stop.

5. Slide the paper guide firmly against the edge of the sheets.

12 Print

6. Open the Printer Properties dialog box.

7. Click the Printing Shortcuts tab.

8. In the Printing Shortcuts list, click General Everyday Printing, and then specify

the following print settings:

• Paper Type: Plain Paper

• Paper Size: An appropriate paper size

9. Click OK.

Print brochures

1. Slide the paper guide all the way to the left.

2. Place the paper in the right side of the tray. The side to be printed on should face

down.

3. Push the paper into the printer until it stops.

4. Slide the paper guide firmly against the edge of the paper.

5. Open the Printer Properties dialog box.

6. Click the Features tab.

7. Specify the following print settings:

• Print Quality: Best

• Paper Type: Click More, and then select an appropriate HP inkjet paper.

• Orientation: Portrait or Landscape

• Size: An appropriate paper size

• Two-sided printing: Manual

8. Click OK to print.

Print greeting cards

1. Slide the paper guide all the way to the left.

2. Fan the edges of the greeting cards to separate them, and then align the edges.

3. Place the greeting cards in the right side of the tray. The side to be printed on should

face down.

4. Push the cards into the printer until they stop.

5. Slide the paper guide firmly against the edge of the cards.

6. Open the Printer Properties dialog box.

Print on specialty media 13

Chapter 3

7. Click the Features tab, and then specify the following print settings:

• Print Quality: Normal

• Paper Type: Click More, and then select an appropriate card type.

• Size: An appropriate card size

8. Select any other print settings that you want, and then click OK.

Print booklets

1. Slide the paper guide all the way to the left.

2. Place plain paper in the right side of the tray. The side to be printed on should face

down.

3. Push the paper into the printer until it stops.

4. Slide the paper guide firmly against the edge of the paper.

5. Open the Printer Properties dialog box.

6. Click the Printing Shortcuts tab.

7. In the Printing Shortcuts list, click Booklet Printing.

8. In the Print On Both Sides drop-down list, select one of the following binding options:

• Left Edge Booklet

• Right Edge Booklet

9. Select any other print settings that you want, and then click OK.

10. When prompted, reload the printed pages in the paper tray as shown below.

11. Click Continue to finish printing the booklet.

14 Print

Print posters

1. Slide the paper guide all the way to the left.

2. Place plain paper in the right side of the tray. The side to be printed on should face

down.

3. Push the paper into the printer until it stops.

4. Slide the paper guide firmly against the edge of the paper.

5. Open the Printer Properties dialog box.

6. Click the Features tab, and then specify the following print settings:

• Paper Type: Plain Paper

• Orientation: Portrait or Landscape

• Size: An appropriate paper size

7. Click the Advanced tab, and then click Printer Features.

8. In the Poster Printing drop-down list, select the number of sheets for the poster.

9. Click the Select Tiles button.

10. Check that the number of tiles that are selected matches the number of sheets for

the poster, and then click OK.

11. Select any other print settings that you want, and then click OK.

Print on specialty media 15

Chapter 3

Related topics

Recommended papers for printing” on page 21

•“ Load media” on page 23

•“ Use printing shortcuts” on page 18

•“ Set the default print settings” on page 19

•“ Stop the current job” on page 93

•“

Print a Web page

You can print a Web page from your Web browser on the HP All-in-One.

If you use Internet Explorer (6.0 or higher) or Firefox (2.0 or higher) for Web browsing, you can use HP Smart Web Printing to ensure simple, predictable web printing with control over what you want and how you want it printed. You can access HP Smart Web

Printing from the toolbar in Internet Explorer. For more information about HP Smart Web Printing, see the help file provided with it.

To print a Web page

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your Web browser, click Print.

TIP: For best results, select HP Smart Web Printing on the File menu. A check

mark appears when it is selected.

The Print dialog box appears.

3. Make sure the product is the selected printer.

4. If your Web browser supports it, select the items on the Web page that you want to

include in the printout. For example, in Internet Explorer, click the Options tab to select options such as As

laid out on screen, Only the selected frame, and Print all linked documents.

5. Click Print or OK to print the Web page.

TIP: To print Web pages correctly, you might need to set your print orientation to

Landscape.

Related topics

Recommended papers for printing” on page 21

•“ Load media” on page 23

•“ View the print resolution” on page 17

•“ Use printing shortcuts” on page 18

•“ Set the default print settings” on page 19

•“ Stop the current job” on page 93

•“

Print using the maximum dpi

Use maximum dpi mode to print high-quality, sharp images.

16 Print

To get the most benefit from maximum dpi mode, use it to print high-quality images such as digital photographs. When you select the maximum dpi setting, the printer software

displays the optimized dots per inch (dpi) that the HP All-in-One printer will print. Printing in maximum dpi is supported on the following paper-types only:

• HP Premium Plus Photo Paper

• HP Premium Photo Paper

• HP Advanced Photo Paper

• Photo Hagaki

Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space.

To print in Maximum dpi mode

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Advanced tab.

6. In the Printer Features area, select Enabled from the Maximum dpi drop-down list.

7. Click the Features tab.

8. In the Paper Type drop-down list, click More, and then select the appropriate paper

type.

9. In the Print Quality drop-down list, click Maximum dpi.

NOTE: To view the maximum dpi that the product will print, click Resolution.

10. Select any other print settings that you want, and then click OK.

Related topics

“

View the print resolution” on page 17

View the print resolution

The printer software displays the print resolution in dots per inch (dpi). The dpi varies according to the paper type and print quality that you select in the printer software.

To view the print resolution

1. Make sure you have paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Features tab.

6. In the Print Quality drop-down list, select the appropriate print quality setting for your

project.

View the print resolution 17

Chapter 3

7. In the Paper Type drop-down list, select the type of paper that you have loaded.

8. Click the Resolution button to view the print resolution dpi.

Use printing shortcuts

Use printing shortcuts to print with print settings that you use often. The printer software has several specially designed printing shortcuts that are available in the Printing Shortcuts list.

NOTE: When you select a printing shortcut the appropriate printing options are

automatically displayed. You can leave them as is, change them, or create your own shortcuts for commonly used tasks.

Use the Printing Shortcuts tab for the following print tasks:

• General Everyday Printing: Print documents quickly.

• Photo Printing–Borderless: Print to the top, bottom, and side edges of 10 x 15 cm

(4 x 6 inch) and 13 x 18 cm (5 x 7 inch) HP Photo Papers.

• Paper-saving Printing: Print two-sided documents with mutliple pages on same

sheet to reduce paper usage.

• Photo Printing–With White Borders: Print a photo with a white border around the

edges.

• Fast/Economical Printing: Produce draft-quality printouts quickly.

• Presentation Printing: Print high-quality documents, including letters and

transparencies.

18 Print

To create a printing shortcut

1. On the File menu in your software application, click Print.

2. Make sure the product is the selected printer.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

4. Click the Printing Shortcuts tab.

5. In the Printing Shortcuts list, click a printing shortcut.

The print settings for the selected printing shortcut are displayed.

6. Change the print settings to those you want in the new printing shortcut.

7. Click Save as and type a name for the new printing shortcut, and then click Save.

The printing shortcut is added to the list.

To delete a printing shortcut

1. On the File menu in your software application, click Print.

2. Make sure the product is the selected printer.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

4. Click the Printing Shortcuts tab.

5. In the Printing Shortcuts list, click the printing shortcut that you want to delete.

6. Click Delete.

The printing shortcut is removed from the list.

NOTE: Only the shortcuts that you have created can be deleted. The original HP

shortcuts cannot be deleted.

Set the default print settings

If there are settings that you frequently use for printing, you might want to make them the default print settings so they are already set when you open the Print dialog box from within your software application.

To change the default print settings

1. In the HP Solution Center, click Settings, point to Print Settings, and then click

Printer Settings.

2. Make changes to the print settings, and click OK.

Set the default print settings 19

Chapter 3

20 Print

4 Paper basics

You can load many different types and sizes of paper in the HP All-in-One, including letter or A4 paper, photo paper, transparencies, and envelopes.

This section contains the following topics:

“

Load media” on page 23

Recommended papers for printing

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

HP Advanced Photo Paper

This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store-processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch) (with or without tabs), 13 x 18 cm (5 x 7 inch), and two finishes - glossy or soft gloss (satin matte). It is acid-free for longer lasting documents.

HP Everyday Photo Paper

Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in semi-gloss finish in several sizes, including A4, 8.5 x 11 inch, and 10 x 15 cm (4 x 6 inch) (with or without tabs). For longer-lasting photos, it is acid-free.

Paper basics

HP Brochure Paper or HP Superior Inkjet Paper

These papers are glossy-coated or matte-coated on both sides for two-sided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.

HP Premium Presentation Paper or HP Professional Paper

These papers are heavy two-sided matte papers perfect for presentation, proposals, reports, and newsletters. They are heavyweight for an impressive look and feel.

HP Bright White Inkjet Paper

HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no show-through, which makes it ideal for newsletters, reports, and flyers. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.

HP Printing Paper

HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy

Paper basics 21

Paper basics

Chapter 4

paper. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. It is acid-free for longer lasting documents.

HP Office Paper

HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. It is acid-free for longer lasting documents.

HP Iron-On Transfers

HP Iron-on Transfers (for color fabrics or for light or white fabrics) are the ideal solution for creating custom T-shirts from your digital photos.

HP Premium Inkjet Transparency Film

HP Premium Inkjet Transparency Film make your color presentations vivid and even more impressive. This film is easy to use and handle and dries quickly without smudging.

HP Photo Value Pack

HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable professional photos with your HP All-in-One. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.

ColorLok

HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

NOTE: At this time, some portions of the HP Web site are available in English only.

To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

22 Paper basics

Load media

▲ Select a paper size to continue.

Load small-size paper a. Slide paper-width guide to the left.

b. Load paper.

 Slide paper-width guide to the left.

Paper basics

 Insert stack of photo paper into photo tray with short edge forward and print

side down.

 Slide stack of paper forward until it stops.

NOTE: If the photo paper you are using has perforated tabs, load photo

paper so that tabs are closest to you.

 Slide paper-width guide to the right until it stops at edge of paper.

Load full-size paper a. Slide paper-width guide to the left

 Slide paper-width guide to the left.

Load media 23

Paper basics

Chapter 4

b. Load paper.

 Insert stack of paper into input tray with short edge forward and print side

down.

 Slide stack of paper forward until it stops.  Slide paper-width guide to the right until it stops at edge of paper.

Load envelopes a. Slide paper-width guide to the left.

24 Paper basics

 Slide paper-width guide to the left.

 Remove all paper from the main input tray.

b. Load envelopes.

 Insert one or more envelopes into far-right side of the input tray, with envelope

flaps on left and facing up.  Slide stack of envelopes forward until it stops.  Slide paper-width guide to the right against stack of envelopes until it stops.

Paper basics

Load media 25

Paper basics

Chapter 4

26 Paper basics

5 Scan

• Scan to a computer

Scan to a computer

▲ Do the following:

Single page scan a. Load original.

 Lift lid on product.

Scan

 Load original print side down on right front corner of glass.

Close lid.

Scan 27

Scan

Chapter 5

b. Start scan.

Press Scan.

c. Preview and accept.

 Preview the scanned image and accept.

Related topics

Stop the current job” on page 93

“

28 Scan

+ 76 hidden pages