HP OFFICEJET 4315, OFFICEJET 4311, OFFICEJET 4300, OFFICEJET 4315XI, OFFICEJET 4315V User Manual

HP Officejet 4300 All-in-One series

User Guide

HP Officejet 4300 All-in-One series

User Guide

© Copyright 2006 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice.

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws.

Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Windows®, Windows NT®, Windows ME®, Windows XP®, and Windows 2000® are U.S. registered trademarks of Microsoft Corporation.

Intel® and Pentium® are registered trademarks of Intel Corporation.

Energy Star® and Energy Star logo® are US registered marks of the United States Environmental Protection Agency.

Publication number: Q8081-90101 February 2006

Notice

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.

Note: Regulatory information can be found in Technical information.

It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first.

Governmental paper or documents:

– Passports

Immigration papers

Selective service papers

Identification badges, cards, or insignias

Governmental stamps:

Postage stamps

Food stamps

Checks or drafts drawn on Governmental agencies

Paper currency, traveler’s checks, or money orders

Certificates of deposit

Copyrighted works

Safety information

Warning To prevent fire or shock hazard, do not expose this product to rain or any type of moisture.

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Warning Potential shock hazard

1.Read and understand all instructions in the Setup Guide.

2.Use only a grounded electrical outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

3.Observe all warnings and instructions marked on the product.

4.Unplug this product from wall outlets before cleaning.

5.Do not install or use this product near water or when you are wet.

6.Install the product securely on a stable surface.

7.Install the product in a protected location where no one can step on or trip over the power cord, and where the power cord will not be damaged.

8.If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting information in this User Guide.

9.No operator-serviceable parts inside. Refer servicing to qualified service personnel.

10.Use in a well-ventilated area.

11.Use only with the power adapter supplied by HP.

Warning 1 This equipment will be inoperable when main power fails.

Warning 2 The handset ear cap used with this product may attract dangerous objects like pins, staples, or needles. Take care to avoid harm that might occur from the retention of dangerous objects on the ear piece of the handset.

Contents

1

HP All-in-One overview........................................................................................

3

 

The HP All-in-One at a glance................................................................................

3

 

Control panel features............................................................................................

4

 

Menu overview.......................................................................................................

6

 

Text and symbols...................................................................................................

7

 

Use the software.....................................................................................................

9

2

Find more information........................................................................................

11

 

Sources of information..........................................................................................

11

 

Use the onscreen Help.........................................................................................

12

3

Finish setting up the HP All-in-One...................................................................

19

 

Set your preferences............................................................................................

19

 

Connection information.........................................................................................

20

 

Fax setup..............................................................................................................

22

4

Load originals and load paper...........................................................................

45

 

Load originals.......................................................................................................

45

 

Choose papers for printing and copying...............................................................

46

 

Load paper...........................................................................................................

47

 

Avoid paper jams..................................................................................................

52

5

Print from your computer..................................................................................

53

 

Print from a software application..........................................................................

53

 

Change the print settings......................................................................................

54

 

Stop a print job.....................................................................................................

54

6

Use the fax features...........................................................................................

57

 

Send a fax............................................................................................................

57

 

Receive a fax........................................................................................................

60

 

Print reports..........................................................................................................

65

 

Stop faxing............................................................................................................

66

7

Use the copy features........................................................................................

67

 

Make a copy.........................................................................................................

67

 

Change the copy settings.....................................................................................

67

 

Stop copying.........................................................................................................

68

8

Use the scan features.........................................................................................

69

 

Scan an image......................................................................................................

69

 

Stop scanning.......................................................................................................

70

9

Maintain the HP All-in-One.................................................................................

71

 

Clean the HP All-in-One.......................................................................................

71

 

Print a self-test report...........................................................................................

74

 

Work with print cartridges.....................................................................................

74

10

Order supplies....................................................................................................

81

 

Order paper, or other media.................................................................................

81

 

Order print cartridges............................................................................................

81

 

Order other supplies.............................................................................................

82

11

Troubleshooting information.............................................................................

83

 

View the Readme file............................................................................................

83

 

Setup troubleshooting...........................................................................................

84

User Guide

1

Operational troubleshooting................................................................................

105

12 HP warranty and support.................................................................................

109

Warranty.............................................................................................................

109

Get support and other information from the Internet...........................................

111

Before you call HP customer support.................................................................

111

Access your serial number and service ID..........................................................

111

Call in North America during warranty................................................................

112

Call elsewhere in the world.................................................................................

112

HP Quick Exchange Service (Japan)..................................................................

114

Call HP Korea customer support........................................................................

114

Prepare the HP All-in-One for shipment.............................................................

114

Pack the HP All-in-One.......................................................................................

116

13 Technical information......................................................................................

117

System requirements..........................................................................................

117

Paper specifications...........................................................................................

117

Print specifications..............................................................................................

118

Copy specifications.............................................................................................

118

Fax specifications...............................................................................................

119

Scan specifications.............................................................................................

119

Physical specifications........................................................................................

119

Power specifications...........................................................................................

120

Environmental specifications..............................................................................

120

Memory specifications........................................................................................

120

Environmental product stewardship program.....................................................

120

Regulatory notices..............................................................................................

121

Declaration of conformity (European Economic Area)........................................

125

HP Officejet 4300 All-in-One series declaration of conformity............................

126

Index.........................................................................................................................

127

2

HP Officejet 4300 All-in-One series

1 HP All-in-One overview

You can access many HP All-in-One functions directly, without turning on your computer. You can quickly and easily accomplish tasks such as making a copy or sending a fax from the HP All-in-One.

This section describes the HP All-in-One hardware features and control panel functions.

The HP All-in-One at a glance

Control panel features

Menu overview

Text and symbols

Use the software

The HP All-in-One at a glance

Overview

Label Description

1 Document feeder tray

2Control panel display (also referred to as the display)

3 Paper guides

4 Control panel

5 Print cartridge door

6 Input tray

7 Tray extender

8 Paper-width guide

User Guide

3

HP OFFICEJET 4315, OFFICEJET 4311, OFFICEJET 4300, OFFICEJET 4315XI, OFFICEJET 4315V User Manual

Overview

Chapter 1

(continued)

Label Description

9 Document catcher

10 Document catcher extender

11 Handset (handset model only)

12 Power connection

13 Rear USB port

14 1-LINE (fax) and 2-EXT (phone) ports

15 Rear door

16 Rear door access tab

Control panel features

The following diagram and related table provide a quick reference to the HP All-in- One control panel features.

Label

Name and Description

1 Speed Dial: Selects a speed dial number.

2Redial/Pause: Redials the most recently dialed number or inserts a 3-second pause in a fax number.

3 Lighter / Darker: Lightens or darkens black-and-white faxes being sent.

4 Fax Resolution: Adjusts the resolution for black-and-white faxes being sent.

4

HP Officejet 4300 All-in-One series

(continued)

 

 

 

Label

Name and Description

 

 

5

On light: Indicates, when lighted, that the HP All-in-One is on. The light blinks

 

Overview

 

when the HP All-in-One is performing a task.

 

 

 

 

6

Attention light: When blinking, the attention light indicates an error has occurred

 

 

 

that requires your attention.

 

 

7

Display: View menus and messages.

 

 

8

Answer Mode: Switches among the Answer Mode settings. Depending on the

 

 

 

setting, the HP All-in-One automatically answers incoming phone calls, requires

 

 

 

you to receive the fax manually, or "listens" for fax tones.

 

 

9

Flash: Cancels a fax and brings up a dial tone. Also, used to answer a call waiting

 

 

 

(handset model only).

 

 

10

Setup: Presents the Setup Menu for generating reports, changing fax and other

 

 

 

maintenance settings, and accessing the Help menu. Press to scroll through

 

 

 

the Help topics available, and then press OK to select a topic. The Help topic you

 

 

 

select opens on your computer screen.

 

 

11Fax: Places the HP All-in-One in fax mode and presents the Fax Menu. Press Fax repeatedly to scroll through the options in the Fax Menu.

12Scan: Places the HP All-in-One in scan mode and presents the Scan To menu for selecting a scan destination.

13Copy: Places the HP All-in-One in copy mode and presents the Copy Menu. Press Copy repeatedly to scroll through the options in the Copy Menu.

14Start Black: Starts a black-and-white copy, scan, or fax job. Start Color: Starts a color copy, scan, or fax job.

15 Cancel: Stops a job, exits a menu, or exits settings.

16 Right arrow: Increases values on the display.

17 OK: Selects a menu or a setting on the display.

18 Left arrow: Decrease values on the display.

19On: Turns the HP All-in-One on or off. The On light next to the On button is lit when the HP All-in-One is on. The light blinks while performing a job.

When the HP All-in-One is off, a minimal amount of power is still supplied to the device. To completely disconnect the power supply to the HP All-in-One, turn the device off, and then unplug the power cord.

20 Keypad: Enter fax numbers, values, or text.

21One-touch speed dial buttons: Accesses the first ten speed dial numbers. Press a speed dial button once to select the speed dial number presented in the left column. Press the same speed dial button a second time to select the speed dial number in the right column.

User Guide

5

Overview

Chapter 1

Menu overview

The following topics provide a quick reference to top-level menus that appear on the HP All-in-One display.

Copy Menu

Fax Menu

Scan To menu

Setup Menu

Help Menu

Copy Menu

The following options are available when you press the Copy button on the control panel.

Number of Copies

Reduce / Enlarge

Copy Quality

Copy Paper Size

Paper Type

Lighter / Darker

Enhancements

Set New Defaults

Fax Menu

The following options are available when you press the Fax button on the control panel.

Enter Number

Resolution

Lighter / Darker

How to Fax

Set New Defaults

Scan To menu

When you press the Scan button, a list of software applications installed on your computer appears in the menu.

HP Photosmart

Microsoft PowerPoint

Adobe Photoshop

HP Photosmart Share

6

HP Officejet 4300 All-in-One series

Choose the application you want to use to open and edit your scanned image. The options vary depending on the software applications installed on your computer, and might include one or more of the applications in the following example.

Setup Menu

The following options are available when you press the Setup button on the control panel.

1.Help

2.Print Report

3.Speed Dial Setup

4.Basic Fax Setup

5.Advanced Fax Setup

6.Tools

7.Preferences

Help Menu

The Help menu provides quick access to key help topics and is available in the Setup Menu when you press the Setup button. The following options are available. After you select a topic, the topic appears on your computer screen.

1.How Do I

2.Error Messages

3.Print Cartridges

4.Load Originals and Load Paper

5.General Troubleshooting

6.Fax Troubleshooting

7.Use Fax Features

8.Use Scan Features

9.Get Support

0. Product Overview

Text and symbols

You can use the control panel keypad to enter text and symbols when you set up speed dial entries and the fax header information.

You can also enter symbols from the keypad when you dial a fax or phone number. When the HP All-in-One dials the number, it will interpret the symbol and respond accordingly. For example, if you enter a dash in the fax number, the HP All-in-One will pause before dialing the remainder of the number. A pause is useful if you need to access an outside line before dialing the fax number.

Overview

User Guide

7

Overview

Chapter 1

Enter text using the keypad on the control panel

Available symbols for dialing fax numbers

Enter text using the keypad on the control panel

You can enter text or symbols by using the keypad on the control panel.

To enter text

1.Press the keypad numbers that correspond to the letters of a name. For example, the letters a, b, and c correspond to the number 2, as shown on the button below.

Tip Press a button multiple times to see the available characters. Depending on your language and country/region setting, other characters might be available in addition to the ones shown on the keypad.

2.After the correct letter appears, wait for the cursor to advance automatically to the

right, or press . Press the number that corresponds to the next letter in the name. Press the button multiple times until the correct letter appears. The first letter of a word is automatically set to uppercase.

To enter a space, pause, or symbol

To insert a space, press Space.

To enter a pause, press Redial/Pause. A dash appears in the number sequence. To enter a symbol, such as @, press the Symbols button repeatedly to scroll through the list of available symbols: asterisk (*), dash (-), ampersand (&), period (.), slash (/), parentheses ( ), apostrophe ('), equals (=), number sign (#), at (@), underscore (_), plus (+), exclamation (!), semicolon (;), question (?), comma (,), colon (:), percent (%), and approximation (~).

To erase a letter, number, or symbol

If you make a mistake, press to clear it, and then make the correct entry. After you are done entering text, press OK to store your entry.

Available symbols for dialing fax numbers

To enter a symbol, such as *, press Symbols repeatedly to scroll through the list of symbols. The following table provides the symbols that you can use in a fax or phone number sequence, fax header information, and speed dial entries.

Available

Description

Available when entering

symbols

 

 

*

Displays an asterisk symbol when

Fax header name, speed dial

 

required for dialing.

names, speed dial numbers,

 

 

fax or phone numbers, and

 

 

monitor dial entries

 

 

 

8

HP Officejet 4300 All-in-One series

(continued)

Available

Description

Available when entering

symbols

 

 

-When auto-dialing, the HP All-in- One enters a pause in the number sequence.

( )

Displays a left or right parenthesis

 

to separate numbers, such as area

 

codes, for easier reading. These

 

symbols do not affect dialing.

WWhen auto-dialing, W causes the HP All-in-One to wait for a dial tone before continuing to dial.

RDuring auto-dialing, the R functions the same as a Flash button on your telephone.

+Displays a plus symbol. This symbol does not affect dialing.

Fax header name, fax header number, speed dial names, speed dial numbers, and fax or phone numbers

Fax header name, fax header number, speed dial names, speed dial numbers, and fax or phone numbers

Speed dial numbers and fax or phone numbers

Speed dial numbers and fax or phone numbers

Fax header name, fax header number, speed dial names, speed dial numbers, and fax or phone numbers

Use the software

You can use the HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) to access many features not available from the control panel.

The software is installed on your computer when you set up the HP All-in-One. For further information, see the Setup Guide that came with your device.

Note Windows users: If you selected the minimum installation of the

HP Photosmart Software, the HP Photosmart Essential software is installed rather than the full application, HP Photosmart Premier. HP Photosmart Essential is recommended for computers with limited memory resources.

HP Photosmart Essential includes a basic set of photo editing features instead of the standard set that is included on the full installation of HP Photosmart Premier.

Any mention of the software in this guide and in the onscreen Help refers to both versions of HP Photosmart Software unless otherwise noted.

Access to the software differs by operating system (OS). For example, if you have a Windows computer, the HP Photosmart Software entry point is the HP Solution Center. If you have a Mac, the HP Photosmart Mac Software entry point is the

HP Photosmart Studio window. Regardless, the entry point serves as the launching pad for the software and services.

Overview

User Guide

9

Chapter 1

Overview

To open the HP Photosmart Software on a Windows computer

1.Do one of the following:

On the Windows desktop, double-click the HP Solution Center icon.

In the system tray at the far right of the Windows taskbar, double-click the

HP Digital Imaging Monitor icon.

On the taskbar, click Start, point to Programs or All Programs, select HP, and then click HP Solution Center.

2.If you have more than one HP device installed, select the HP All-in-One tab.

Note On a Windows computer, the features available in the HP Solution Center vary depending on the devices you have installed. The HP Solution Center is customized to display icons associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not display in the HP Solution Center.

Tip If the HP Solution Center on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Photosmart Software; then reinstall the software. For more information, see the onscreen Help that came with the HP All-in-One.

To open the HP Photosmart Mac Software on a Mac

1.Click the HP Photosmart Studio icon in the Dock.

The HP Photosmart Studio window appears, where you can manage, edit, and share photos.

Note On a Mac, the features available in the HP Photosmart Mac software vary depending on the chosen device.

2.In the HP Photosmart Studio task bar, click Devices. The HP Device Manager window appears.

3.In the Select Device area, click the icon for the HP All-in-One.

From here, you can scan, make copies, and perform maintenance procedures such as checking the ink levels for the print cartridges.

10

HP Officejet 4300 All-in-One series

2 Find more information

You can access a variety of resources, both printed and onscreen, that provide information about setting up and using the HP All-in-One.

Sources of information

Setup Guide

The Setup Guide provides instructions for setting up your HP All-in-

One and installing software. Make sure you follow the steps in the

Setup Guide in order.

Note To take full advantage of the features on the HP All-in-One, you might need to perform additional setup or set additional preferences, described in the User Guide you are reading. For more information, see Finish setting up the HP All-in-One.

If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting information in this User Guide.

User Guide

This User Guide contains information on how to use your HP All-in- One, including troubleshooting tips and step-by-step instructions. It also provides additional setup instructions to supplement those in the Setup Guide.

HP Photosmart Software Tour (Windows)

The HP Photosmart Software Tour is a fun, interactive way to get a brief overview of the software included with your HP All-in-One. You'll learn how the software you installed with your HP All-in-One can help you edit, organize, and print your photos.

Onscreen Help

The onscreen Help provides detailed instructions on features of your HP All-in-One that are not described in this User Guide, including features that are only available using the software you installed with your HP All-in-One.

HP Photosmart Software Help (Windows)

The Get the most out of your help topic provides information about using the onscreen Help to find instructions for using the HP Photosmart Software or the HP All-in-One. The topic also

information more Find

User Guide

11

Find more information

Chapter 2 (continued)

provides information on how to view animated videos of common tasks you can perform with your software and device.

The Get step-by-step instructions topic provides information on using the HP Photosmart Software with the HP All-in-One.

The Explore what you can do topic provides more information about the practical and creative things you can do with the

HP Photosmart Software and the HP All-in-One.

If you need further assistance or want to check for HP software updates, see the Troubleshooting and support topic.

HP Photosmart Mac Help (Mac)

The How Do I? topic provides access to animated videos that show you how to perform common tasks.

The Get Started topic provides information about importing, modifying, and sharing your images.

The Use Help topic provides information about finding information in the onscreen Help.

For more information, see Use the onscreen Help.

Onscreen help from your device

Onscreen help is available from your device and contains additional information on select topics.

To access onscreen help from the control panel

1.Press the Setup button.

2.Press until the appropriate help topic appears, and then press OK. The help topic opens on your computer screen.

 

 

 

Readme

 

 

 

The Readme file contains the most recent information which might

 

 

 

 

 

 

not be found in other publications.

 

 

 

Install the software to access the Readme file.

www.hp.com/support

If you have Internet access, you can get help and support from the

 

 

 

HP website. This website offers technical support, drivers, supplies,

 

 

 

and ordering information.

Use the onscreen Help

This User Guide describes a sampling of the features available, so you can get started using the HP All-in-One. Explore the onscreen Help that came with your device for information on all the features that the HP All-in-One supports.

Note The onscreen Help also provides troubleshooting topics to assist you in resolving any issues you might encounter with the HP All-in-One.

12

HP Officejet 4300 All-in-One series

The way you access and use the onscreen Help varies slightly depending on whether you are viewing the Help on a Windows computer or a Mac. Guidelines for using both Help systems are included in the following sections.

Use the Help on a Windows computer

This section explains how to access the onscreen Help on a Windows computer. It tells you how to use the navigation, search, and index features in the Help system to find the specific information you need.

To access the HP Photosmart Software Help on a Windows computer

1.In the HP Solution Center, click the tab for the HP All-in-One.

2.In the Device Support area, click Onscreen Guide or Troubleshooting.

If you click Onscreen Guide, a pop-up menu appears. You can choose to open the welcome page for the entire Help system or to go specifically to the Help for the HP All-in-One.

If you click Troubleshooting, the Troubleshooting and support page opens.

The following diagram highlights features for finding your way around the Help.

1 Contents, Index, and Search tabs

2 Display area

3 Help toolbar

Contents, Index, and Search tabs

The Contents, Index, and Search tabs enable you to find any topic in the

HP Photosmart Software Help.

Contents

information more Find

User Guide

13

Find more information

Chapter 2

The Contents tab provides a top-down view of the topics in the Help, similar to the table of contents in a book. This is a useful way to find all the information provided about a single feature, such as printing photos.

For information on tasks and features available from the control panel of the HP All-in-One, open the 4300 series Help book near the bottom of the list.

For troubleshooting information about the HP All-in-One, open the

Troubleshooting and support book, and then open the 4300 series Troubleshooting book.

The other books listed on the Contents tab provide information on using the HP Photosmart Software to complete tasks on the HP All-in-One.

Sections that contain subtopics are indicated in the list by a book icon. To view a list of the subtopics within a book, click the + sign next to the book icon. (The + sign changes to a - sign when the section is already expanded.) To view the information in a topic, click the book name or topic name on the Contents tab. The selected topic appears in the display area on the right.

Index

The Index tab provides an alphabetical list of index entries relevant to the topics in the HP Photosmart Software Help.

You can use the scroll bar on the right side of the list to view the different entries, or you can begin typing keywords in the text box above the list. As you type, the list of index entries automatically advances to the entries that begin with the letters you type.

When you see an index entry that relates to the information you are trying to find, double-click the index entry.

If there is only one topic in the Help associated with that index entry, that topic appears in the display area on the right.

If there are many applicable topics, the Topics Found dialog box appears. Double-click any topic listed in the dialog box to view it in the display area.

Search

The Search tab enables you to search the entire Help system for specific words, such as "borderless print".

Tip If any of the words you are entering are fairly common (such as "print", in the "borderless print" example), you might want to place quotation marks around the combination of words for which you are searching. This limits your search so that the results are more relevant to the information you need. Instead of returning all topics that contain either the word "borderless" or the word "print", the search will only return topics that contain the phrase "borderless print".

14

HP Officejet 4300 All-in-One series

After entering your search criteria, click List Topics to view all the Help topics that contain the words or phrases you entered. The results are listed in a three-column table. Each row contains the topic Title, the Location in the Help where the topic is contained, and the Rank, assigned based on its relevance to your search criteria.

By default, the results are sorted by Rank, so that the topic containing the most instances of your search criteria is at the top of the list. You can also sort the results by the topic's Title or Location, by clicking the table heading for that column. To view the contents of a topic, double-click that row in the results table. The selected topic appears in the display area on the right.

Display area

The display area on the right side of the Help window displays the Help topic you select from one of the tabs on the left. Help topics include descriptive text, step-by- step instructions, and illustrations, if applicable.

Topics often include links to other topics in the Help system where you can find additional information. Sometimes a link automatically opens the new topic in the display area. At other times, there might be more than one applicable topic. When this is the case, the Topics Found dialog box appears. Double-click any topic listed in the dialog box to view it in the display area.

Some topics include detailed instructions or additional information that is not immediately visible on the page. Look for the words Show All or Hide All at the top right side of the page. If these words are visible, it means there is additional information hidden on the page. The hidden information is indicated by dark blue text with an arrow. You can view the hidden information by clicking the dark blue text.

Some topics include animated videos that show you how to use a particular feature. These animations are identified by a video camera icon, followed by the words "Show me how". When you click the "Show me how" link text, the animation runs in a new window.

Help toolbar

The Help toolbar, shown below, contains buttons that enable you to move around the topics in the Help. You can move backwards and forwards through topics that you have already viewed, or you can click the Home button to return to the main page in the HP Photosmart Software Help.

information more Find

User Guide

15

Find more information

Chapter 2

1 Show/Hide

2 Back

3 Forward

4 Home

5 Print

6 Options

The Help toolbar also contains buttons for changing the way the onscreen Help appears on your computer screen. For example, if you need more room to view the help topics in the display area on the right, you can hide the Contents, Index, and Search tabs by clicking the Hide button.

Finally, the Print button enables you to print the page that is currently displayed on the computer screen. If the Contents tab is visible on the left when you click Print, the Print Topics dialog box appears. You can choose to print just the topic you are currently viewing in the display area, or you can print the current topic plus any subtopics associated with it. This feature is not available if the Index or Search tab is visible on the right side of the Help window.

Use the Help on a Mac

This section explains how to access the onscreen Help on a Mac. It tells you how to navigate and search the Help system to find the specific information you need.

To access the HP Photosmart Mac Help

On the Help menu in the HP Photosmart Studio, choose HP Photosmart Mac Help.

The HP Photosmart Mac Help appears. The following diagram highlights features for finding your way around the Help.

16

HP Officejet 4300 All-in-One series

1 Contents pane

2 Display area

3 Help toolbar

Contents pane

The HP Photosmart Mac Help opens in the Help Viewer. It is divided into two panes. When you first open the Help, the left pane contains a list of the sections in the Help related to your HP All-in-One and software.

For information on tasks and features available from the control panel of the HP All-in-One, double-click the 4300 series Help section.

For troubleshooting information about the HP All-in-One, double-click the 4300 series Troubleshooting section.

The other sections listed on the Contents pane provide information on using the HP Photosmart Mac Software to complete tasks.

After you select a section of the Help to view, the Contents pane changes to show a top-down view of the topics in that section, similar to the table of contents in a book. This is a useful way to find all the information provided about a single feature, such as printing photos.

Display area

The display area in the right pane displays the Help topic you select from the Contents pane. Help topics include descriptive text, step-by-step instructions, and illustrations, if applicable.

Many topics in the HP Photosmart Mac Help include information about how to use a feature from the control panel on the HP All-in-One as well as from the HP Photosmart Mac Software. Use the scroll bars to the right of the display area

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Chapter 2

to view all the content in a particular topic. Sometimes important information is not visible in the window without scrolling.

Topics often include links or references to other topics in the Help system where you can find additional information.

If the related topic appears in the same section of the Help, the topic automatically opens in the display area.

If the related topic appears in a different section of the Help, the current topic provides a reference telling you which section you need to open. To view other sections in the Help, click Main Menu from the Contents pane on the left, and then click the appropriate section. You can then locate the related topic by using the list of topics that appears on the Contents pane, or you can search for the topic, as described in the next section.

Some topics include animated videos that show you how to use a particular feature. These animations are identified by a video camera icon, followed by the words "Show me how". When you click the video camera icon, the animation runs in a new window.

Help toolbar

The Help toolbar, shown below, contains buttons that enable you to move around the topics in the Help. You can move backwards or forwards through topics that you have already viewed, or you can click the Home button to access other sections of the HP Photosmart Mac Help.

1 Back / Forward

2 Home

3 Search area

The Help toolbar also contains a text box that enables you to search the entire Help system for specific words, such as "borderless print".

After entering your search criteria, press RETURN on your keyboard to view a list of all the topics that contain the words or phrases you entered. The results are listed in a multi-column table. Each row contains the title of the Topic and the Relevance (assigned based on its relevance to your search criteria). If you are using OS 10.2.8 or 10.3.x, the search results also include the Location in the Help where the topic is contained.

By default, the results are sorted by Relevance, so that the topic that best matches your search criteria is at the top of the list. You can also sort the results by the Topic or Location (OS 10.2.8 or 10.3.x) by clicking the table heading for that column. To view the contents of a topic, double-click that row in the results table. The selected topic appears.

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HP Officejet 4300 All-in-One series

3

Finish setting up the HP All-in-

 

One

After you have completed the steps in your Setup Guide, refer to this section to help you finish setting up the HP All-in-One. This section contains important setup-related information for your device, including information on setting preferences.

Set your preferences

Connection information

Fax setup

Set your preferences

You can change the settings on the HP All-in-One so that it behaves according to your preference. For example, you can set general device preferences, such as the language used to display messages and the date and time on the display. You can also restore the device settings to what they were when you purchased your device. This will erase any new defaults you have set.

Set your language and country/region

Set the date and time

Adjust the volume

Set your language and country/region

The language and country/region setting determines which language the HP All-in- One uses to show messages on the display. Usually, you set the language and country/region when you first set up the HP All-in-One. However, you can change the setting at any time by using the following procedure.

To set your language and country/region

1.Press Setup.

2.Press 7, and then press 1.

This selects Preferences and then selects Set Language & Country/Region.

3.Press or to scroll through the languages. When the language you want to use appears, press OK.

4.When prompted, press 1 for Yes or 2 for No.

5.Press or to scroll through the countries/regions. When the country/region you want to select appears, press OK.

6.When prompted, press 1 for Yes or 2 for No.

Set the date and time

You can set the date and time from the control panel. The date and time format is based on the language and country/region setting. When you send a fax, the current date and time are transmitted, along with your name and fax number, as part of the fax header.

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Note In some countries/regions, the date and time stamp on the fax header is a legal requirement.

If the HP All-in-One loses power for more than 72 hours, you might need to reset the date and time.

To set the date and time

1.Press Setup.

2.Press 6, and then press 3.

This selects Tools and then selects Date and Time.

3.Enter the month, day, and year by pressing the appropriate numbers on the keypad. Depending on your country/region setting, you might enter the date in a different order.

4.Enter the hours and minutes.

5.If your time is displayed in the 12-hour format, press 1 for AM, or 2 for PM. The new date and time settings appear on the display.

Adjust the volume

The HP All-in-One provides three levels for adjusting the Ring and Beep Volume and the Phone Line Monitor Volume.

The ring volume is the volume of the phone rings. The beep volume is the level of button press and error beeps. The default Ring and Beep Volume setting is Soft.

The Phone Line Monitor Volume is the volume of dial tones and fax tones. The default Phone Line Monitor Volume is Medium.

To adjust the Ring and Beep Volume from the control panel

1.Press Setup.

2.Press 4, and then press 4 again.

This selects Basic Fax Setup and then selects Ring and Beep Volume.

3.Press to select one of the options: Soft, Loud, or Off.

4.Press OK.

To adjust the Phone Line Monitor Volume from the control panel

1.Press Setup.

2.Press 4, and then press 5.

This selects Basic Fax Setup and then selects Phone Line Monitor Volume.

3.Press to select one of the options: Medium, High, or Low.

4.Press OK.

Connection information

The HP All-in-One comes equipped with a USB port so you can connect directly to a computer using a USB cable. You can also share your printer over an existing Ethernet network using a computer as a print server.

Supported connection types

Connect using a USB cable

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HP Officejet 4300 All-in-One series

Use printer sharing

Supported connection types

Description

Recommended

 

number of

 

connected

 

computers for best

 

performance

USB connection

One computer

 

connected with a

 

USB cable to the rear

 

USB 1.1 full speed

 

peripheral connection

 

port on the HP All-in-

 

One.

Printer sharing

Five.

 

The host computer

 

must be on at all

 

times in order to print

 

from the other

 

computers.

Supported software Setup instructions features

All features are

Follow the Setup

supported.

Guide for detailed

 

instructions.

All features resident

Follow the

on the host computer

instructions in Use

are supported. Only

printer sharing.

printing is supported

 

from the other

 

computers.

 

Connect using a USB cable

Refer to the Setup Guide that came with the HP All-in-One for detailed instructions on using a USB cable to connect a computer to the rear USB port.

Use printer sharing

If your computer is on a network, and another computer on the network has an HP All- in-One connected to it by a USB cable, you can print to that printer using printer sharing.

The computer directly connected to the HP All-in-One acts as the host for the printer and has full software functionality. The other computer, which is referred to as a client, has access only to the print features. You must perform other functions from the host computer or from the control panel on the HP All-in-One.

To enable printer sharing on a Windows computer

Refer to the user guide that came with your computer or see the Windows onscreen Help.

To enable printer sharing on a Mac

1.On both the client and host computers, do the following:

a.Click System Preferences in the Dock, or, from the Apple menu, choose

System Preferences.

The System Preferences dialog appears.

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b.In the Internet & Network area, click Sharing.

c.From the Services tab, click Printer Sharing.

2.On the host computer, do the following:

a.Click System Preferences in the Dock, or, from the Apple menu, choose

System Preferences.

The System Preferences dialog appears.

b.In the Hardware area, click Print & Fax.

c.Do one of the following, depending on your OS:

(OS 10.2.8 or 10.3.x) From the Printing tab, click the check box to

Share my printers with other computers.

(OS 10.4.x) Click Sharing, click the check box to Share this printer with other computers, and then select the printer to share.

Fax setup

After completing all the steps in the Setup Guide, use the instructions in this section to complete your fax setup. Please keep your Setup Guide for later use.

In this section, you will learn how to set up the HP All-in-One so that faxing works successfully with equipment and services you might already have on the same phone line as the HP All-in-One.

Set up the HP All-in-One for faxing

Change settings on the HP All-in-One to receive faxes

Test your fax setup

Set the fax header

Set up the HP All-in-One for faxing

Before you begin setting up the HP All-in-One for faxing, determine which kind of phone system your country/region uses. The instructions for setting up the HP All-in- One for faxing differ depending on whether you have a serialor parallel-type phone system.

If you do not see your country/region listed in the table below, you probably have a serial-type phone system. In a serial-type phone system, the connector type on your shared telephone equipment (modems, phones, and answering machines) does not allow a physical connection to the "2-EXT" port on the HP All-in-One. Instead, all equipment must be connected at the telephone wall jack.

Note In some countries/regions that use serial-type phone systems, the phone cord that came with the HP All-in-One might have an additional wall plug attached to it. This enables you to connect other telecom devices to the wall jack where you plug in the HP All-in-One.

If your country/region is listed in the table below, you probably have a paralleltype telephone system. In a parallel-type phone system, you are able to connect shared telephone equipment to the phone line by using the "2-EXT" port on the back of the HP All-in-One.

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HP Officejet 4300 All-in-One series

Note If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord supplied with the HP All-in-One to connect the

HP All-in-One to the telephone wall jack.

Countries/regions with a parallel-type phone system

Argentina

Australia

Brazil

Canada

Chile

China

Colombia

Greece

India

Indonesia

Ireland

Japan

Korea

Latin America

Malaysia

Mexico

Philippines

Poland

Portugal

Russia

Saudi Arabia

Singapore

Spain

Taiwan

Thailand

USA

Venezuela

Vietnam

 

 

If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone company.

Choose the correct fax setup for your home or office

To fax successfully, you need to know what types of equipment and services (if any) share the same phone line with the HP All-in-One. This is important because you might need to connect some of your existing office equipment directly to the HP All-in- One, and you might also need to change some fax settings before you can fax successfully.

To determine the best way to set up the HP All-in-One in your home or office, first read through the questions in this section and record your answers. Next, refer to the table in the following section and choose the recommended setup case based on your answers.

Make sure to read and answer the following questions in the order they are presented.

1.Do you have a digital subscriber line (DSL) service through your telephone company? (DSL might be called ADSL in your country/region.)

Yes, I have DSL.

No.

If you answered Yes, proceed directly to Case B: Set up the HP All-in-One with DSL. You do not need to continue answering questions.

If you answered No, please continue answering questions.

2.Do you have a private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system?

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If you answered Yes, proceed directly to Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line. You do not need to continue answering questions.

If you answered No, please continue answering questions.

3.Do you subscribe to a distinctive ring service through your telephone company that provides multiple phone numbers with different ring patterns?

Yes, I have distinctive ring.

No.

If you answered Yes, proceed directly to Case D: Fax with a distinctive ring service on the same line. You do not need to continue answering questions. If you answered No, please continue answering questions.

Are you unsure if you have distinctive ring? Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line.

When you subscribe to this service, each phone number will have a different ring pattern. For example, you can have single, double, and triple rings for the different numbers. You might assign one phone number with a single ring to your voice calls, and another phone number with double rings to your fax calls. This allows you to tell the difference between voice and fax calls when the phone rings.

4.Do you receive voice calls at the same phone number you will use for fax calls on the HP All-in-One?

Yes, I receive voice calls.

No.

Please continue answering questions.

5.Do you have a computer dial-up modem on the same phone line as the HP All-in- One?

Yes, I have a computer dial-up modem.

No.

Are you unsure if you use a computer dial-up modem? If you answer Yes to any of the following questions, you are using a computer dial-up modem:

Do you send and receive faxes directly to and from your computer software applications through a dial-up connection?

Do you send and receive e-mail messages on your computer through a dialup connection?

Do you access the Internet from your computer through a dial-up connection?

Please continue answering questions.

6.Do you have an answering machine that answers voice calls at the same phone number you will use for fax calls on the HP All-in-One?

Yes, I have an answering machine.

No.

Please continue answering questions.

7.Do you subscribe to a voice mail service through your telephone company at the same phone number you will use for fax calls on the HP All-in-One?

Yes, I have a voice mail service.

No.

After you have completed answering the questions, proceed to the next section to select your fax setup case.

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HP Officejet 4300 All-in-One series

Select your fax setup case

Now that you have answered all the questions about the equipment and services that share the phone line with the HP All-in-One, you are ready to choose the best setup case for your home or office.

From the first column in the following table, choose the combination of equipment and services applicable to your home or office setting. Then look up the appropriate setup case in the second or third column based on your phone system. Step-by-step instructions are included for each case in the sections that follow.

If you have answered all the questions in the previous section and have none of the described equipment or services, choose "None" from the first column in the table.

Note If your home or office setup is not described in this section, set up the HP All-in-One as you would a regular analog phone. Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled 1-LINE on the back of the HP All-in-One. If you use another phone cord, you might experience problems sending and receiving faxes.

Other equipment/ services sharing your fax line

None

(You answered No to all questions.)

DSL service

(You answered Yes to question 1 only.)

PBX or ISDN system

(You answered Yes to question 2 only.)

Distinctive ring service

(You answered Yes to question 3 only.)

Voice calls

(You answered Yes to question 4 only.)

Voice calls and voice mail service

(You answered Yes to questions 4 and 7 only.)

Computer dial-up modem

Recommended fax

Recommended fax

setup for parallel-type

setup for serial-type

phone systems

phone systems

Case A: Separate fax line (no voice calls received)

Case B: Set up the HP All- in-One with DSL

Case C: Set up the HP All- in-One with a PBX phone system or an ISDN line

Case A: Separate fax line (no voice calls received)

Case B: Set up the HP All- in-One with DSL

Case C: Set up the

HP All-in-One with a PBX phone system or an ISDN line

Case D: Fax with a distinctive ring service on the same line

Case E: Shared voice/fax line

Case F: Shared voice/fax line with voice mail

Case G: Fax line shared with computer dial-up

Case D: Fax with a distinctive ring service on the same line

Case E: Shared voice/fax line

Case F: Shared voice/fax line with voice mail

Not applicable.

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(continued)

Other equipment/

Recommended fax

Recommended fax

services sharing your

setup for parallel-type

setup for serial-type

fax line

phone systems

phone systems

(You answered Yes to

modem (no voice calls

 

question 5 only.)

received)

 

Voice calls and computer

Case H: Shared voice/fax

Not applicable.

dial-up modem

line with computer dial-up

 

(You answered Yes to

modem

 

 

 

questions 4 and 5 only.)

 

 

Voice calls and answering

Case I: Shared voice/fax

Not applicable.

machine

line with answering

 

(You answered Yes to

machine

 

 

 

questions 4 and 6 only.)

 

 

Voice calls, computer dial-

Case J: Shared voice/fax

Not applicable.

up modem, and

line with computer dial-up

 

answering machine

modem and answering

 

(You answered Yes to

machine

 

 

 

questions 4, 5, and 6 only.)

 

 

Voice calls, computer dial-

Case K: Shared voice/fax

Not applicable.

up modem, and voice mail

line with computer dial-up

 

service

modem and voice mail

 

(You answered Yes to

 

 

questions 4, 5, and 7 only.)

 

 

For additional fax setup information, in specific countries/regions, see the Fax Configuration website listed below.

Austria

www.hp.com/at/faxconfig

Germany

www.hp.com/de/faxconfig

Switzerland (French)

www.hp.com/ch/fr/faxconfig

Switzerland (German)

www.hp.com/ch/de/faxconfig

United Kingdom

www.hp.com/uk/faxconfig

Case A: Separate fax line (no voice calls received)

If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, set up the HP All-in-One as described in this section.

26

HP Officejet 4300 All-in-One series

Back view of the HP All-in-One

1 Telephone wall jack

2Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE" port

To set up the HP All-in-One with a separate fax line

1.Using the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled 1- LINE on the back of the HP All-in-One.

Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office.

2.Set the Answer Mode to Fax.

3.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).

4.Run a fax test.

When the phone rings, the HP All-in-One will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax.

Case B: Set up the HP All-in-One with DSL

If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and the HP All-in- One. The DSL filter removes the digital signal that can interfere with the HP All-in- One, so the HP All-in-One can communicate properly with the phone line. (DSL might be called ADSL in your country/region.)

Note If you have a DSL line and you do not connect the DSL filter, you will not be able to send and receive faxes with the HP All-in-One.

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