HP OFFICEJET 4315, OFFICEJET 4311, OFFICEJET 4300, OFFICEJET 4315XI, OFFICEJET 4315V User Manual
HP Officejet 4300 All-in-One series
User Guide
HP Officejet 4300 All-in-One series
User Guide
© Copyright 2006 Hewlett-Packard
Development Company, L.P.
The information contained herein is
subject to change without notice.
Reproduction, adaptation or
translation without prior written
permission is prohibited, except as
allowed under copyright laws.
Adobe and the Acrobat logo are either
registered trademarks or trademarks
of Adobe Systems Incorporated in the
United States and/or other countries.
Windows®, Windows NT®, Windows
ME®, Windows XP®, and Windows
2000® are U.S. registered
trademarks of Microsoft Corporation.
Intel® and Pentium® are registered
trademarks of Intel Corporation.
Energy Star® and Energy Star logo®
are US registered marks of the United
States Environmental Protection
Agency.
Publication number: Q8081-90101
February 2006
Notice
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
The Hewlett-Packard Company shall
not be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Note: Regulatory information can be
found in Technical information.
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
representative first.
● Governmental paper or
documents:
– Passports
– Immigration papers
– Selective service papers
– Identification badges,
cards, or insignias
● Governmental stamps:
– Postage stamps
– Food stamps
● Checks or drafts drawn on
Governmental agencies
● Paper currency, traveler’s
checks, or money orders
● Certificates of deposit
● Copyrighted works
Safety information
Warning To prevent fire or
shock hazard, do not expose
this product to rain or any
type of moisture.
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
Warning Potential shock
hazard
1. Read and understand all
instructions in the Setup Guide.
2. Use only a grounded electrical
outlet when connecting the
device to a power source. If you
do not know whether the outlet
is grounded, check with a
qualified electrician.
3. Observe all warnings and
instructions marked on the
product.
4. Unplug this product from wall
outlets before cleaning.
5. Do not install or use this product
near water or when you are wet.
6. Install the product securely on a
stable surface.
7. Install the product in a protected
location where no one can step
on or trip over the power cord,
and where the power cord will
not be damaged.
8. If you have problems during
setup, see Troubleshooting in
the last section of the Setup
Guide, or see Troubleshooting
information in this User Guide.
9. No operator-serviceable parts
inside. Refer servicing to
qualified service personnel.
10. Use in a well-ventilated area.
11. Use only with the power adapter
supplied by HP.
Warning 1 This equipment
will be inoperable when
main power fails.
Warning 2 The handset
ear cap used with this
product may attract
dangerous objects like pins,
staples, or needles. Take
care to avoid harm that
might occur from the
retention of dangerous
objects on the ear piece of
the handset.
Contents
1 HP All-in-One overview........................................................................................3
The HP All-in-One at a glance................................................................................3
Control panel features............................................................................................4
Menu overview.......................................................................................................6
Text and symbols...................................................................................................7
Use the software.....................................................................................................9
2 Find more information........................................................................................ 11
Sources of information..........................................................................................11
Use the onscreen Help.........................................................................................12
3 Finish setting up the HP All-in-One................................................................... 19
Set your preferences............................................................................................19
Connection information.........................................................................................20
Fax setup..............................................................................................................22
4 Load originals and load paper...........................................................................45
Load originals.......................................................................................................45
Choose papers for printing and copying...............................................................46
Load paper...........................................................................................................47
Avoid paper jams..................................................................................................52
5 Print from your computer..................................................................................53
Print from a software application..........................................................................53
Change the print settings......................................................................................54
Stop a print job.....................................................................................................54
6 Use the fax features...........................................................................................57
Send a fax............................................................................................................57
Receive a fax........................................................................................................60
Print reports..........................................................................................................65
Stop faxing............................................................................................................66
7 Use the copy features........................................................................................67
Make a copy.........................................................................................................67
Change the copy settings.....................................................................................67
Stop copying.........................................................................................................68
8 Use the scan features......................................................................................... 69
Scan an image......................................................................................................69
Stop scanning.......................................................................................................70
9 Maintain the HP All-in-One.................................................................................71
Clean the HP All-in-One.......................................................................................71
Print a self-test report...........................................................................................74
Work with print cartridges.....................................................................................74
10 Order supplies....................................................................................................81
Order paper, or other media.................................................................................81
Order print cartridges............................................................................................81
Order other supplies.............................................................................................82
11 Troubleshooting information.............................................................................83
View the Readme file............................................................................................83
Setup troubleshooting...........................................................................................84
User Guide
1
Operational troubleshooting................................................................................105
12 HP warranty and support.................................................................................109
Warranty.............................................................................................................109
Get support and other information from the Internet...........................................111
Before you call HP customer support.................................................................111
Access your serial number and service ID..........................................................111
Call in North America during warranty................................................................112
Call elsewhere in the world.................................................................................112
HP Quick Exchange Service (Japan).................................................................. 114
Call HP Korea customer support........................................................................114
Prepare the HP All-in-One for shipment.............................................................114
Pack the HP All-in-One.......................................................................................116
13 Technical information......................................................................................117
System requirements..........................................................................................117
Paper specifications...........................................................................................117
Print specifications..............................................................................................118
Copy specifications.............................................................................................118
Fax specifications...............................................................................................119
Scan specifications.............................................................................................119
Physical specifications........................................................................................119
Power specifications...........................................................................................120
Environmental specifications..............................................................................120
Memory specifications........................................................................................120
Environmental product stewardship program.....................................................120
Regulatory notices..............................................................................................121
Declaration of conformity (European Economic Area)........................................125
HP Officejet 4300 All-in-One series declaration of conformity............................126
Index.........................................................................................................................127
2
HP Officejet 4300 All-in-One series
1
HP All-in-One overview
You can access many HP All-in-One functions directly, without turning on your
computer. You can quickly and easily accomplish tasks such as making a copy or
sending a fax from the HP All-in-One.
This section describes the HP All-in-One hardware features and control panel
functions.
● The HP All-in-One at a glance
● Control panel features
● Menu overview
● Text and symbols
● Use the software
The HP All-in-One at a glance
Overview
User Guide
Label Description
1 Document feeder tray
2 Control panel display (also referred to as
the display)
3 Paper guides
4 Control panel
5 Print cartridge door
6 Input tray
7 Tray extender
8 Paper-width guide
3
Chapter 1
(continued)
Label Description
9 Document catcher
10 Document catcher extender
Overview
11 Handset (handset model only)
12 Power connection
13 Rear USB port
14 1-LINE (fax) and 2-EXT (phone) ports
15 Rear door
16 Rear door access tab
Control panel features
The following diagram and related table provide a quick reference to the HP All-inOne control panel features.
Label Name and Description
1
2 Redial/Pause: Redials the most recently dialed number or inserts a 3-second
3
4
4
Speed Dial: Selects a speed dial number.
pause in a fax number.
Lighter / Darker: Lightens or darkens black-and-white faxes being sent.
Fax Resolution: Adjusts the resolution for black-and-white faxes being sent.
HP Officejet 4300 All-in-One series
(continued)
Label Name and Description
5 On light: Indicates, when lighted, that the HP All-in-One is on. The light blinks
when the HP All-in-One is performing a task.
6 Attention light: When blinking, the attention light indicates an error has occurred
that requires your attention.
7 Display: View menus and messages.
8 Answer Mode: Switches among the Answer Mode settings. Depending on the
setting, the HP All-in-One automatically answers incoming phone calls, requires
you to receive the fax manually, or "listens" for fax tones.
9 Flash: Cancels a fax and brings up a dial tone. Also, used to answer a call waiting
(handset model only).
10 Setup: Presents the Setup Menu for generating reports, changing fax and other
maintenance settings, and accessing the Help menu. Press
to scroll through
the Help topics available, and then press OK to select a topic. The Help topic you
select opens on your computer screen.
11 Fax: Places the HP All-in-One in fax mode and presents the Fax Menu. Press Fax
repeatedly to scroll through the options in the Fax Menu.
12 Scan: Places the HP All-in-One in scan mode and presents the Scan To menu for
selecting a scan destination.
13 Copy: Places the HP All-in-One in copy mode and presents the Copy Menu.
Press Copy repeatedly to scroll through the options in the Copy Menu.
14
Start Black: Starts a black-and-white copy, scan, or fax job.
Start Color: Starts a color copy, scan, or fax job.
Overview
15
16
17
18
Cancel: Stops a job, exits a menu, or exits settings.
Right arrow: Increases values on the display.
OK: Selects a menu or a setting on the display.
Left arrow: Decrease values on the display.
19 On: Turns the HP All-in-One on or off. The On light next to the On button is lit
when the HP All-in-One is on. The light blinks while performing a job.
When the HP All-in-One is off, a minimal amount of power is still supplied to the
device. To completely disconnect the power supply to the HP All-in-One, turn the
device off, and then unplug the power cord.
20
Keypad: Enter fax numbers, values, or text.
21 One-touch speed dial buttons: Accesses the first ten speed dial numbers. Press a
speed dial button once to select the speed dial number presented in the left
column. Press the same speed dial button a second time to select the speed dial
number in the right column.
User Guide
5
Chapter 1
Menu overview
Overview
Copy Menu
The following topics provide a quick reference to top-level menus that appear on the
HP All-in-One display.
● Copy Menu
● Fax Menu
● Scan To menu
● Setup Menu
● Help Menu
The following options are available when you press the Copy button on the control
panel.
Number of Copies
Reduce / Enlarge
Copy Quality
Copy Paper Size
Paper Type
Lighter / Darker
Enhancements
Set New Defaults
Fax Menu
The following options are available when you press the Fax button on the control panel.
Enter Number
Resolution
Lighter / Darker
How to Fax
Set New Defaults
Scan To menu
When you press the Scan button, a list of software applications installed on your
computer appears in the menu.
HP Photosmart
Microsoft PowerPoint
Adobe Photoshop
HP Photosmart Share
6
HP Officejet 4300 All-in-One series
Choose the application you want to use to open and edit your scanned image. The
options vary depending on the software applications installed on your computer, and
might include one or more of the applications in the following example.
Setup Menu
The following options are available when you press the Setup button on the control
panel.
1. Help
2. Print Report
3. Speed Dial Setup
4. Basic Fax Setup
5. Advanced Fax Setup
6. Tools
7. Preferences
Help Menu
The Help menu provides quick access to key help topics and is available in the Setup
Menu when you press the Setup button. The following options are available. After you
select a topic, the topic appears on your computer screen.
1. How Do I
2. Error Messages
3. Print Cartridges
4. Load Originals and Load
Paper
5. General Troubleshooting
6. Fax Troubleshooting
7. Use Fax Features
8. Use Scan Features
9. Get Support
0. Product Overview
Overview
Text and symbols
You can use the control panel keypad to enter text and symbols when you set up
speed dial entries and the fax header information.
You can also enter symbols from the keypad when you dial a fax or phone number.
When the HP All-in-One dials the number, it will interpret the symbol and respond
accordingly. For example, if you enter a dash in the fax number, the HP All-in-One will
pause before dialing the remainder of the number. A pause is useful if you need to
access an outside line before dialing the fax number.
User Guide
7
Chapter 1
● Enter text using the keypad on the control panel
● Available symbols for dialing fax numbers
Enter text using the keypad on the control panel
Overview
You can enter text or symbols by using the keypad on the control panel.
To enter text
1. Press the keypad numbers that correspond to the letters of a name. For example,
the letters a, b, and c correspond to the number 2, as shown on the button below.
Tip Press a button multiple times to see the available characters.
Depending on your language and country/region setting, other characters
might be available in addition to the ones shown on the keypad.
2. After the correct letter appears, wait for the cursor to advance automatically to the
right, or press
. Press the number that corresponds to the next letter in the
name. Press the button multiple times until the correct letter appears. The first
letter of a word is automatically set to uppercase.
To enter a space, pause, or symbol
➔
To insert a space, press Space.
To enter a pause, press Redial/Pause. A dash appears in the number sequence.
To enter a symbol, such as @, press the Symbols button repeatedly to scroll
through the list of available symbols: asterisk (*), dash (-), ampersand (&), period
(.), slash (/), parentheses ( ), apostrophe ('), equals (=), number sign (#), at (@),
underscore (_), plus (+), exclamation (!), semicolon (;), question (?), comma (,),
colon (:), percent (%), and approximation (~).
To erase a letter, number, or symbol
➔
If you make a mistake, press
to clear it, and then make the correct entry.
After you are done entering text, press OK to store your entry.
Available symbols for dialing fax numbers
To enter a symbol, such as *, press Symbols repeatedly to scroll through the list of
symbols. The following table provides the symbols that you can use in a fax or phone
number sequence, fax header information, and speed dial entries.
Available
symbols
* Displays an asterisk symbol when
8
Description Available when entering
required for dialing.
Fax header name, speed dial
names, speed dial numbers,
fax or phone numbers, and
monitor dial entries
HP Officejet 4300 All-in-One series
(continued)
Available
symbols
- When auto-dialing, the HP All-in-
Description Available when entering
One enters a pause in the number
sequence.
Fax header name, fax header
Overview
number, speed dial names,
speed dial numbers, and fax or
phone numbers
( ) Displays a left or right parenthesis
W When auto-dialing, W causes the
R During auto-dialing, the R functions
+ Displays a plus symbol. This
Use the software
You can use the HP Photosmart Software (Windows) or HP Photosmart Mac Software
(Mac) to access many features not available from the control panel.
The software is installed on your computer when you set up the HP All-in-One. For
further information, see the Setup Guide that came with your device.
Note Windows users: If you selected the minimum installation of the
HP Photosmart Software, the HP Photosmart Essential software is installed
rather than the full application, HP Photosmart Premier. HP Photosmart
Essential is recommended for computers with limited memory resources.
HP Photosmart Essential includes a basic set of photo editing features instead
of the standard set that is included on the full installation of HP Photosmart
Premier.
Any mention of the software in this guide and in the onscreen Help refers to
both versions of HP Photosmart Software unless otherwise noted.
to separate numbers, such as area
codes, for easier reading. These
symbols do not affect dialing.
HP All-in-One to wait for a dial tone
before continuing to dial.
the same as a Flash button on your
telephone.
symbol does not affect dialing.
Fax header name, fax header
number, speed dial names,
speed dial numbers, and fax or
phone numbers
Speed dial numbers and fax or
phone numbers
Speed dial numbers and fax or
phone numbers
Fax header name, fax header
number, speed dial names,
speed dial numbers, and fax or
phone numbers
User Guide
Access to the software differs by operating system (OS). For example, if you have a
Windows computer, the HP Photosmart Software entry point is the HP Solution
Center. If you have a Mac, the HP Photosmart Mac Software entry point is the
HP Photosmart Studio window. Regardless, the entry point serves as the launching
pad for the software and services.
9
Chapter 1
Overview
To open the HP Photosmart Software on a Windows computer
1. Do one of the following:
– On the Windows desktop, double-click the HP Solution Center icon.
– In the system tray at the far right of the Windows taskbar, double-click the
HP Digital Imaging Monitor icon.
– On the taskbar, click Start, point to Programs or All Programs, select HP,
and then click HP Solution Center.
2. If you have more than one HP device installed, select the HP All-in-One tab.
Note On a Windows computer, the features available in the HP Solution
Center vary depending on the devices you have installed. The HP Solution
Center is customized to display icons associated with the selected device. If
the selected device is not equipped with a particular feature, then the icon for
that feature does not display in the HP Solution Center.
Tip If the HP Solution Center on your computer does not contain any icons,
an error might have occurred during the software installation. To correct this,
use the Control Panel in Windows to completely uninstall the HP Photosmart
Software; then reinstall the software. For more information, see the onscreen
Help that came with the HP All-in-One.
To open the HP Photosmart Mac Software on a Mac
1. Click the HP Photosmart Studio icon in the Dock.
The HP Photosmart Studio window appears, where you can manage, edit, and
share photos.
10
Note On a Mac, the features available in the HP Photosmart Mac
software vary depending on the chosen device.
2. In the HP Photosmart Studio task bar, click Devices.
The HP Device Manager window appears.
3. In the Select Device area, click the icon for the HP All-in-One.
From here, you can scan, make copies, and perform maintenance procedures
such as checking the ink levels for the print cartridges.
HP Officejet 4300 All-in-One series
2
Find more information
You can access a variety of resources, both printed and onscreen, that provide
information about setting up and using the HP All-in-One.
Sources of information
Setup Guide
The Setup Guide provides instructions for setting up your HP All-inOne and installing software. Make sure you follow the steps in the
Setup Guide in order.
Note To take full advantage of the features on the HP All-in-One,
you might need to perform additional setup or set additional
preferences, described in the User Guide you are reading. For
more information, see Finish setting up the HP All-in-One.
If you have problems during setup, see Troubleshooting in the last
section of the Setup Guide, or see Troubleshooting information in
this User Guide.
User Guide
HP Photosmart
2600 series printer
User Guide
This User Guide contains information on how to use your HP All-inOne, including troubleshooting tips and step-by-step instructions. It
also provides additional setup instructions to supplement those in
the Setup Guide.
Find more information
User Guide
HP Photosmart Software Tour (Windows)
The HP Photosmart Software Tour is a fun, interactive way to get a
brief overview of the software included with your HP All-in-One.
You'll learn how the software you installed with your HP All-in-One
can help you edit, organize, and print your photos.
Onscreen Help
The onscreen Help provides detailed instructions on features of
your HP All-in-One that are not described in this User Guide,
including features that are only available using the software you
installed with your HP All-in-One.
HP Photosmart Software Help (Windows)
● The Get the most out of your help topic provides information
about using the onscreen Help to find instructions for using the
HP Photosmart Software or the HP All-in-One. The topic also
11
Chapter 2
(continued)
provides information on how to view animated videos of
common tasks you can perform with your software and device.
● The Get step-by-step instructions topic provides information
on using the HP Photosmart Software with the HP All-in-One.
● The Explore what you can do topic provides more information
about the practical and creative things you can do with the
HP Photosmart Software and the HP All-in-One.
● If you need further assistance or want to check for HP software
updates, see the Troubleshooting and support topic.
HP Photosmart Mac Help (Mac)
● The How Do I? topic provides access to animated videos that
show you how to perform common tasks.
● The Get Started topic provides information about importing,
modifying, and sharing your images.
● The Use Help topic provides information about finding
information in the onscreen Help.
For more information, see Use the onscreen Help.
Find more information
www.hp.com/support If you have Internet access, you can get help and support from the
Use the onscreen Help
This User Guide describes a sampling of the features available, so you can get
started using the HP All-in-One. Explore the onscreen Help that came with your
device for information on all the features that the HP All-in-One supports.
Note The onscreen Help also provides troubleshooting topics to assist you in
resolving any issues you might encounter with the HP All-in-One.
Onscreen help from your device
Onscreen help is available from your device and contains additional
information on select topics.
To access onscreen help from the control panel
1. Press the Setup button.
2.
Press
press OK. The help topic opens on your computer screen.
Readme
The Readme file contains the most recent information which might
not be found in other publications.
Install the software to access the Readme file.
HP website. This website offers technical support, drivers, supplies,
and ordering information.
until the appropriate help topic appears, and then
12
HP Officejet 4300 All-in-One series
The way you access and use the onscreen Help varies slightly depending on whether
you are viewing the Help on a Windows computer or a Mac. Guidelines for using both
Help systems are included in the following sections.
Use the Help on a Windows computer
This section explains how to access the onscreen Help on a Windows computer. It
tells you how to use the navigation, search, and index features in the Help system to
find the specific information you need.
To access the HP Photosmart Software Help on a Windows computer
1. In the HP Solution Center, click the tab for the HP All-in-One.
2. In the Device Support area, click Onscreen Guide or Troubleshooting.
– If you click Onscreen Guide, a pop-up menu appears. You can choose to
open the welcome page for the entire Help system or to go specifically to the
Help for the HP All-in-One.
– If you click Troubleshooting, the Troubleshooting and support page
opens.
The following diagram highlights features for finding your way around the Help.
Find more information
User Guide
1 Contents, Index, and Search tabs
2 Display area
3 Help toolbar
Contents, Index, and Search tabs
The Contents, Index, and Search tabs enable you to find any topic in the
HP Photosmart Software Help.
● Contents
13
Chapter 2
The Contents tab provides a top-down view of the topics in the Help, similar to
the table of contents in a book. This is a useful way to find all the information
provided about a single feature, such as printing photos.
– For information on tasks and features available from the control panel of the
HP All-in-One, open the 4300 series Help book near the bottom of the list.
– For troubleshooting information about the HP All-in-One, open the
Troubleshooting and support book, and then open the 4300 series
Troubleshooting book.
– The other books listed on the Contents tab provide information on using the
HP Photosmart Software to complete tasks on the HP All-in-One.
Sections that contain subtopics are indicated in
the list by a book icon. To view a list of the
subtopics within a book, click the + sign next to
the book icon. (The + sign changes to a - sign
when the section is already expanded.) To view
the information in a topic, click the book name or
topic name on the Contents tab. The selected
topic appears in the display area on the right.
Find more information
● Index
The Index tab provides an alphabetical list of index entries relevant to the topics
in the HP Photosmart Software Help.
You can use the scroll bar on the right side of
the list to view the different entries, or you can
begin typing keywords in the text box above the
list. As you type, the list of index entries
automatically advances to the entries that begin
with the letters you type.
When you see an index entry that relates to the information you are trying to find,
double-click the index entry.
– If there is only one topic in the Help associated with that index entry, that
topic appears in the display area on the right.
– If there are many applicable topics, the Topics Found dialog box appears.
Double-click any topic listed in the dialog box to view it in the display area.
● Search
The Search tab enables you to search the entire Help system for specific words,
such as "borderless print".
Tip If any of the words you are entering are fairly common (such as
"print", in the "borderless print" example), you might want to place
quotation marks around the combination of words for which you are
searching. This limits your search so that the results are more relevant to
the information you need. Instead of returning all topics that contain either
the word "borderless" or the word "print", the search will only return topics
that contain the phrase "borderless print".
14
HP Officejet 4300 All-in-One series
After entering your search criteria, click List
Topics to view all the Help topics that contain
the words or phrases you entered. The results
are listed in a three-column table. Each row
contains the topic Title, the Location in the Help
where the topic is contained, and the Rank,
assigned based on its relevance to your search
criteria.
By default, the results are sorted by Rank, so that the topic containing the most
instances of your search criteria is at the top of the list. You can also sort the
results by the topic's Title or Location, by clicking the table heading for that
column. To view the contents of a topic, double-click that row in the results table.
The selected topic appears in the display area on the right.
Display area
The display area on the right side of the Help window displays the Help topic you
select from one of the tabs on the left. Help topics include descriptive text, step-bystep instructions, and illustrations, if applicable.
● Topics often include links to other topics in the Help system where you can find
additional information. Sometimes a link automatically opens the new topic in the
display area. At other times, there might be more than one applicable topic. When
this is the case, the Topics Found dialog box appears. Double-click any topic
listed in the dialog box to view it in the display area.
● Some topics include detailed instructions or additional information that is not
immediately visible on the page. Look for the words Show All or Hide All at the
top right side of the page. If these words are visible, it means there is additional
information hidden on the page. The hidden information is indicated by dark blue
text with an arrow. You can view the hidden information by clicking the dark blue
text.
● Some topics include animated videos that show you how to use a particular
feature. These animations are identified by a video camera icon, followed by the
words "Show me how". When you click the "Show me how" link text, the
animation runs in a new window.
Find more information
User Guide
Help toolbar
The Help toolbar, shown below, contains buttons that enable you to move around the
topics in the Help. You can move backwards and forwards through topics that you
have already viewed, or you can click the Home button to return to the main page in
the HP Photosmart Software Help.
15
Chapter 2
Find more information
1 Show/Hide
2 Back
3 Forward
4 Home
5 Print
6 Options
The Help toolbar also contains buttons for changing the way the onscreen Help
appears on your computer screen. For example, if you need more room to view the
help topics in the display area on the right, you can hide the Contents, Index, and
Search tabs by clicking the Hide button.
Finally, the Print button enables you to print the page that is currently displayed on
the computer screen. If the Contents tab is visible on the left when you click Print,
the Print Topics dialog box appears. You can choose to print just the topic you are
currently viewing in the display area, or you can print the current topic plus any
subtopics associated with it. This feature is not available if the Index or Search tab is
visible on the right side of the Help window.
Use the Help on a Mac
This section explains how to access the onscreen Help on a Mac. It tells you how to
navigate and search the Help system to find the specific information you need.
To access the HP Photosmart Mac Help
➔
On the Help menu in the HP Photosmart Studio, choose HP Photosmart Mac
Help.
The HP Photosmart Mac Help appears. The following diagram highlights
features for finding your way around the Help.
16
HP Officejet 4300 All-in-One series
1 Contents pane
2 Display area
3 Help toolbar
Contents pane
The HP Photosmart Mac Help opens in the Help Viewer. It is divided into two panes.
When you first open the Help, the left pane contains a list of the sections in the Help
related to your HP All-in-One and software.
● For information on tasks and features available from the control panel of the
HP All-in-One, double-click the 4300 series Help section.
● For troubleshooting information about the HP All-in-One, double-click the 4300
series Troubleshooting section.
● The other sections listed on the Contents pane provide information on using the
HP Photosmart Mac Software to complete tasks.
After you select a section of the Help to view, the Contents pane changes to show a
top-down view of the topics in that section, similar to the table of contents in a book.
This is a useful way to find all the information provided about a single feature, such as
printing photos.
Display area
The display area in the right pane displays the Help topic you select from the
Contents pane. Help topics include descriptive text, step-by-step instructions, and
illustrations, if applicable.
● Many topics in the HP Photosmart Mac Help include information about how to
use a feature from the control panel on the HP All-in-One as well as from the
HP Photosmart Mac Software. Use the scroll bars to the right of the display area
Find more information
User Guide
17
Chapter 2
Find more information
to view all the content in a particular topic. Sometimes important information is
not visible in the window without scrolling.
● Topics often include links or references to other topics in the Help system where
you can find additional information.
– If the related topic appears in the same section of the Help, the topic
automatically opens in the display area.
– If the related topic appears in a different section of the Help, the current topic
provides a reference telling you which section you need to open. To view
other sections in the Help, click Main Menu from the Contents pane on the
left, and then click the appropriate section. You can then locate the related
topic by using the list of topics that appears on the Contents pane, or you
can search for the topic, as described in the next section.
● Some topics include animated videos that show you how to use a particular
feature. These animations are identified by a video camera icon, followed by the
words "Show me how". When you click the video camera icon, the animation runs
in a new window.
Help toolbar
The Help toolbar, shown below, contains buttons that enable you to move around the
topics in the Help. You can move backwards or forwards through topics that you have
already viewed, or you can click the Home button to access other sections of the HP
Photosmart Mac Help.
18
1 Back / Forward
2 Home
3 Search area
The Help toolbar also contains a text box that enables you to search the entire Help
system for specific words, such as "borderless print".
After entering your search criteria, press R
ETURN on your keyboard to view a list of all
the topics that contain the words or phrases you entered. The results are listed in a
multi-column table. Each row contains the title of the Topic and the Relevance
(assigned based on its relevance to your search criteria). If you are using OS 10.2.8
or 10.3.x, the search results also include the Location in the Help where the topic is
contained.
By default, the results are sorted by Relevance, so that the topic that best matches
your search criteria is at the top of the list. You can also sort the results by the Topic
or Location (OS 10.2.8 or 10.3.x) by clicking the table heading for that column. To
view the contents of a topic, double-click that row in the results table. The selected
topic appears.
HP Officejet 4300 All-in-One series
3
Finish setting up the HP All-inOne
After you have completed the steps in your Setup Guide, refer to this section to help
you finish setting up the HP All-in-One. This section contains important setup-related
information for your device, including information on setting preferences.
● Set your preferences
● Connection information
● Fax setup
Set your preferences
You can change the settings on the HP All-in-One so that it behaves according to your
preference. For example, you can set general device preferences, such as the
language used to display messages and the date and time on the display. You can
also restore the device settings to what they were when you purchased your device.
This will erase any new defaults you have set.
● Set your language and country/region
● Set the date and time
● Adjust the volume
Set your language and country/region
The language and country/region setting determines which language the HP All-inOne uses to show messages on the display. Usually, you set the language and
country/region when you first set up the HP All-in-One. However, you can change the
setting at any time by using the following procedure.
Finish setup
To set your language and country/region
1. Press Setup.
2. Press 7, and then press 1.
This selects Preferences and then selects Set Language & Country/Region.
3.
Press
use appears, press OK.
4. When prompted, press 1 for Yes or 2 for No.
5.
Press
you want to select appears, press OK.
6. When prompted, press 1 for Yes or 2 for No.
Set the date and time
You can set the date and time from the control panel. The date and time format is
based on the language and country/region setting. When you send a fax, the current
date and time are transmitted, along with your name and fax number, as part of the
fax header.
User Guide
or to scroll through the languages. When the language you want to
to scroll through the countries/regions. When the country/region
or
19
Chapter 3
Note In some countries/regions, the date and time stamp on the fax header is
a legal requirement.
If the HP All-in-One loses power for more than 72 hours, you might need to reset the
date and time.
To set the date and time
1. Press Setup.
2. Press 6, and then press 3.
This selects Tools and then selects Date and Time.
3. Enter the month, day, and year by pressing the appropriate numbers on the
keypad. Depending on your country/region setting, you might enter the date in a
different order.
4. Enter the hours and minutes.
5. If your time is displayed in the 12-hour format, press 1 for AM, or 2 for PM.
The new date and time settings appear on the display.
Adjust the volume
The HP All-in-One provides three levels for adjusting the Ring and Beep Volume and
the Phone Line Monitor Volume.
The ring volume is the volume of the phone rings. The beep volume is the level of
button press and error beeps. The default Ring and Beep Volume setting is Soft.
The Phone Line Monitor Volume is the volume of dial tones and fax tones. The
default Phone Line Monitor Volume is Medium.
To adjust the Ring and Beep Volume from the control panel
1. Press Setup.
2. Press 4, and then press 4 again.
This selects Basic Fax Setup and then selects Ring and Beep Volume.
3.
Finish setup
Press
4. Press OK.
To adjust the Phone Line Monitor Volume from the control panel
1. Press Setup.
2. Press 4, and then press 5.
This selects Basic Fax Setup and then selects Phone Line Monitor Volume.
3.
Press
4. Press OK.
to select one of the options: Soft, Loud, or Off.
to select one of the options: Medium, High, or Low.
Connection information
The HP All-in-One comes equipped with a USB port so you can connect directly to a
computer using a USB cable. You can also share your printer over an existing
Ethernet network using a computer as a print server.
● Supported connection types
● Connect using a USB cable
20
HP Officejet 4300 All-in-One series
● Use printer sharing
Supported connection types
Description Recommended
number of
connected
computers for best
performance
USB connection One computer
connected with a
USB cable to the rear
USB 1.1 full speed
peripheral connection
port on the HP All-inOne.
Printer sharing Five.
The host computer
must be on at all
times in order to print
from the other
computers.
Connect using a USB cable
Refer to the Setup Guide that came with the HP All-in-One for detailed instructions on
using a USB cable to connect a computer to the rear USB port.
Use printer sharing
If your computer is on a network, and another computer on the network has an HP Allin-One connected to it by a USB cable, you can print to that printer using printer
sharing.
The computer directly connected to the HP All-in-One acts as the host for the printer
and has full software functionality. The other computer, which is referred to as a
client, has access only to the print features. You must perform other functions from
the host computer or from the control panel on the HP All-in-One.
Supported software
features
All features are
supported.
All features resident
on the host computer
are supported. Only
printing is supported
from the other
computers.
Setup instructions
Follow the Setup
Guide for detailed
instructions.
Follow the
instructions in Use
printer sharing.
Finish setup
User Guide
To enable printer sharing on a Windows computer
➔
Refer to the user guide that came with your computer or see the Windows
onscreen Help.
To enable printer sharing on a Mac
1. On both the client and host computers, do the following:
a. Click System Preferences in the Dock, or, from the Apple menu, choose
System Preferences.
The System Preferences dialog appears.
21
Chapter 3
2. On the host computer, do the following:
Fax setup
After completing all the steps in the Setup Guide, use the instructions in this section to
complete your fax setup. Please keep your Setup Guide for later use.
In this section, you will learn how to set up the HP All-in-One so that faxing works
successfully with equipment and services you might already have on the same phone
line as the HP All-in-One.
● Set up the HP All-in-One for faxing
● Change settings on the HP All-in-One to receive faxes
● Test your fax setup
● Set the fax header
b. In the Internet & Network area, click Sharing.
c. From the Services tab, click Printer Sharing.
a. Click System Preferences in the Dock, or, from the Apple menu, choose
System Preferences.
The System Preferences dialog appears.
b. In the Hardware area, click Print & Fax.
c. Do one of the following, depending on your OS:
• (OS 10.2.8 or 10.3.x) From the Printing tab, click the check box to
Share my printers with other computers.
• (OS 10.4.x) Click Sharing, click the check box to Share this printer
with other computers, and then select the printer to share.
Set up the HP All-in-One for faxing
Before you begin setting up the HP All-in-One for faxing, determine which kind of
phone system your country/region uses. The instructions for setting up the HP All-inOne for faxing differ depending on whether you have a serial- or parallel-type phone
Finish setup
22
system.
● If you do not see your country/region listed in the table below, you probably have
a serial-type phone system. In a serial-type phone system, the connector type on
your shared telephone equipment (modems, phones, and answering machines)
does not allow a physical connection to the "2-EXT" port on the HP All-in-One.
Instead, all equipment must be connected at the telephone wall jack.
Note In some countries/regions that use serial-type phone systems, the
phone cord that came with the HP All-in-One might have an additional wall
plug attached to it. This enables you to connect other telecom devices to
the wall jack where you plug in the HP All-in-One.
● If your country/region is listed in the table below, you probably have a paralleltype telephone system. In a parallel-type phone system, you are able to connect
shared telephone equipment to the phone line by using the "2-EXT" port on the
back of the HP All-in-One.
HP Officejet 4300 All-in-One series
Note If you have a parallel-type phone system, HP recommends you use
the 2-wire phone cord supplied with the HP All-in-One to connect the
HP All-in-One to the telephone wall jack.
Countries/regions with a parallel-type phone system
Argentina
Australia Brazil
Canada Chile China
Colombia Greece India
Indonesia Ireland Japan
Korea Latin America Malaysia
Mexico Philippines Poland
Portugal Russia Saudi Arabia
Singapore Spain Taiwan
Thailand USA Venezuela
Vietnam
If you are unsure which kind of telephone system you have (serial or parallel), check
with your telephone company.
User Guide
Choose the correct fax setup for your home or office
To fax successfully, you need to know what types of equipment and services (if any)
share the same phone line with the HP All-in-One. This is important because you
might need to connect some of your existing office equipment directly to the HP All-inOne, and you might also need to change some fax settings before you can fax
successfully.
To determine the best way to set up the HP All-in-One in your home or office, first
read through the questions in this section and record your answers. Next, refer to the
table in the following section and choose the recommended setup case based on your
answers.
Make sure to read and answer the following questions in the order they are presented.
1. Do you have a digital subscriber line (DSL) service through your telephone
company? (DSL might be called ADSL in your country/region.)
❑
Yes, I have DSL.
❑
No.
If you answered Yes, proceed directly to Case B: Set up the HP All-in-One with
DSL. You do not need to continue answering questions.
If you answered No, please continue answering questions.
2. Do you have a private branch exchange (PBX) phone system or an integrated
services digital network (ISDN) system?
Finish setup
23
Finish setup
Chapter 3
If you answered Yes, proceed directly to Case C: Set up the HP All-in-One with a
PBX phone system or an ISDN line. You do not need to continue answering
questions.
If you answered No, please continue answering questions.
3. Do you subscribe to a distinctive ring service through your telephone company
that provides multiple phone numbers with different ring patterns?
❑
Yes, I have distinctive ring.
❑
No.
If you answered Yes, proceed directly to Case D: Fax with a distinctive ring
service on the same line. You do not need to continue answering questions.
If you answered No, please continue answering questions.
Are you unsure if you have distinctive ring? Many phone companies offer a
distinctive ring feature that allows you to have several phone numbers on one
phone line.
When you subscribe to this service, each phone number will have a different ring
pattern. For example, you can have single, double, and triple rings for the
different numbers. You might assign one phone number with a single ring to your
voice calls, and another phone number with double rings to your fax calls. This
allows you to tell the difference between voice and fax calls when the phone rings.
4. Do you receive voice calls at the same phone number you will use for fax calls on
the HP All-in-One?
❑
Yes, I receive voice calls.
❑
No.
Please continue answering questions.
5. Do you have a computer dial-up modem on the same phone line as the HP All-inOne?
❑
Yes, I have a computer dial-up modem.
❑
No.
Are you unsure if you use a computer dial-up modem? If you answer Yes to any
of the following questions, you are using a computer dial-up modem:
– Do you send and receive faxes directly to and from your computer software
applications through a dial-up connection?
– Do you send and receive e-mail messages on your computer through a dial-
up connection?
– Do you access the Internet from your computer through a dial-up connection?
Please continue answering questions.
6. Do you have an answering machine that answers voice calls at the same phone
number you will use for fax calls on the HP All-in-One?
❑
Yes, I have an answering machine.
❑
No.
Please continue answering questions.
7. Do you subscribe to a voice mail service through your telephone company at the
same phone number you will use for fax calls on the HP All-in-One?
❑
Yes, I have a voice mail service.
❑
No.
After you have completed answering the questions, proceed to the next section to
select your fax setup case.
24
HP Officejet 4300 All-in-One series
Select your fax setup case
Now that you have answered all the questions about the equipment and services that
share the phone line with the HP All-in-One, you are ready to choose the best setup
case for your home or office.
From the first column in the following table, choose the combination of equipment and
services applicable to your home or office setting. Then look up the appropriate setup
case in the second or third column based on your phone system. Step-by-step
instructions are included for each case in the sections that follow.
If you have answered all the questions in the previous section and have none of the
described equipment or services, choose "None" from the first column in the table.
Note If your home or office setup is not described in this section, set up the
HP All-in-One as you would a regular analog phone. Make sure you use the
phone cord supplied in the box to connect one end to your telephone wall jack
and the other end to the port labeled 1-LINE on the back of the HP All-in-One.
If you use another phone cord, you might experience problems sending and
receiving faxes.
Other equipment/
services sharing your
fax line
None
(You answered No to all
questions.)
DSL service
(You answered Yes to
question 1 only.)
PBX or ISDN system
(You answered Yes to
question 2 only.)
Distinctive ring service
(You answered Yes to
question 3 only.)
Voice calls
(You answered Yes to
question 4 only.)
Voice calls and voice mail
service
(You answered Yes to
questions 4 and 7 only.)
Recommended fax
setup for parallel-type
phone systems
Case A: Separate fax line
(no voice calls received)
Case B: Set up the HP Allin-One with DSL
Case C: Set up the HP Allin-One with a PBX phone
system or an ISDN line
Case D: Fax with a
distinctive ring service on
the same line
Case E: Shared voice/fax
line
Case F: Shared voice/fax
line with voice mail
Recommended fax
setup for serial-type
phone systems
Case A: Separate fax line
(no voice calls received)
Case B: Set up the HP Allin-One with DSL
Case C: Set up the
HP All-in-One with a PBX
phone system or an ISDN
line
Case D: Fax with a
distinctive ring service on
the same line
Case E: Shared voice/fax
line
Case F: Shared voice/fax
line with voice mail
Finish setup
User Guide
Computer dial-up modem Case G: Fax line shared
with computer dial-up
Not applicable.
25
Chapter 3
(continued)
Other equipment/
services sharing your
fax line
Recommended fax
setup for parallel-type
phone systems
Recommended fax
setup for serial-type
phone systems
(You answered Yes to
question 5 only.)
Voice calls and computer
dial-up modem
(You answered Yes to
modem (no voice calls
received)
Case H: Shared voice/fax
line with computer dial-up
modem
Not applicable.
questions 4 and 5 only.)
Voice calls and answering
machine
(You answered Yes to
Case I: Shared voice/fax
line with answering
machine
Not applicable.
questions 4 and 6 only.)
Voice calls, computer dialup modem, and
answering machine
(You answered Yes to
Case J: Shared voice/fax
line with computer dial-up
modem and answering
machine
Not applicable.
questions 4, 5, and 6 only.)
Voice calls, computer dialup modem, and voice mail
service
Case K: Shared voice/fax
line with computer dial-up
modem and voice mail
Not applicable.
(You answered Yes to
questions 4, 5, and 7 only.)
For additional fax setup information, in specific countries/regions, see the Fax
Configuration website listed below.
Finish setup
26
Austria
www.hp.com/at/faxconfig
Germany www.hp.com/de/faxconfig
Switzerland (French) www.hp.com/ch/fr/faxconfig
Switzerland (German) www.hp.com/ch/de/faxconfig
United Kingdom www.hp.com/uk/faxconfig
Case A: Separate fax line (no voice calls received)
If you have a separate phone line on which you receive no voice calls, and you have
no other equipment connected on this phone line, set up the HP All-in-One as
described in this section.
HP Officejet 4300 All-in-One series
Back view of the HP All-in-One
1 Telephone wall jack
2 Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE"
port
To set up the HP All-in-One with a separate fax line
1. Using the phone cord supplied in the box with the HP All-in-One, connect one
end to your telephone wall jack, then connect the other end to the port labeled 1LINE on the back of the HP All-in-One.
Note If you do not use the supplied cord to connect from the telephone
wall jack to the HP All-in-One, you might not be able to fax successfully.
This special phone cord is different from the phone cords you might
already have in your home or office.
User Guide
2. Set the Answer Mode to Fax.
3. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).
4. Run a fax test.
When the phone rings, the HP All-in-One will answer automatically after the number of
rings you set in the Rings to Answer setting. Then it will begin emitting fax reception
tones to the sending fax machine and receive the fax.
Case B: Set up the HP All-in-One with DSL
If you have a DSL service through your telephone company, use the instructions in
this section to connect a DSL filter between the telephone wall jack and the HP All-inOne. The DSL filter removes the digital signal that can interfere with the HP All-inOne, so the HP All-in-One can communicate properly with the phone line. (DSL might
be called ADSL in your country/region.)
Note If you have a DSL line and you do not connect the DSL filter, you will
not be able to send and receive faxes with the HP All-in-One.
Finish setup
27
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