Apple, the Apple logo, Mac, Mac
logo, Macintosh, and Mac OS are
trademarks of Apple Computer, Inc.,
registered in the U.S. and other
countries.
Publication number: Q5600-90113
First edition: January 2004
®
Windows
ME
2000
of Microsoft Corporation.
Intel
registered trademarks of Intel
Corporation.
, Windows NT®, Windows
®
, Windows XP®, and Windows
®
are U.S.-registered trademarks
®
and Pentium® are U.S.
notice
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for
technical or editorial errors or
omissions contained herein.
The Hewlett-Packard Company shall
not be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Note: Regulatory information can be
found in the Technical Information
chapter of this guide.
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
representative first.
• Governmental paper or
documents:
- Passports
- Immigration papers
- Selective service papers
- Identification badges, cards, or
insignias
• Governmental stamps:
- Postage stamps
- Food stamps
• Checks or drafts drawn on
Governmental agencies
• Paper currency, traveler’s checks,
or money orders
• Certificates of deposit
• Copyrighted works
safety information
Warning! To prevent fire
or shock hazard, do not
expose this product to
rain or any type of
moisture.
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
Warning! Potential
shock hazard
1 Read and understand all
instructions in the setup poster.
2 Use only a grounded electrical
outlet when connecting the device
to a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.
3 Observe all warnings and
instructions marked on the
product.
4 Unplug this product from wall
outlets before cleaning.
5 Do not install or use this product
near water or when you are wet.
6 Install the product securely on a
stable surface.
7 Install the product in a protected
location where no one can step
on or trip over the line cord, and
where the line cord will not be
damaged.
8 If the product does not operate
normally, see the online
Troubleshooting help.
9 No operator-serviceable parts
inside. Refer servicing to qualified
service personnel.
10 Use in a well-ventilated area.
Warning! The handset
ear cap used with this
product may attract
dangerous objects like
pins, staples, or needles.
Take care to avoid harm
that might occur from the
retention of dangerous
objects on the ear piece
of the handset.
Warning! This
equipment will be
inoperable when mains
power fails.
This User Guide contains information on using your HP Officejet and provides
additional troubleshooting assistance for the installation process. The User Guide
also contains information on how to order supplies and accessories, technical
specifications, support, and warranty information.
The table below lists additional sources of information for your HP Officejet.
helpdescription
Setup PosterThe Setup Poster provides instructions for setting up and configuring your
HP Officejet. Make sure you use the correct instructions for your operating
system (Windows or Macintosh).
HP Image Zone Help The HP Image Zone Help provides detailed information on using the
software for your HP Officejet.
For Windows users: Go to the HP Director, and click Help.
For Macintosh users: Go to the HP Director, click Help, and then click
hp image zone help.
Note: The HP Image Zone Help is not available if you performed a
Minimum Install when you installed your software.
Troubleshooting help To access troubleshooting information:
For Windows users: In the HP Director, click Help. Open the
Troubleshooting book in the HP Image Zone Help, then follow the links to
general troubleshooting as well as links to Troubleshooting help that is
specific to your HP Officejet. Troubleshooting is also available from the
Help button that appears on some error messages and in the
Troubleshooting chapter of this User Guide on page 137.
For Macintosh users: Open the Apple Help Viewer, click hp image zone
troubleshooting, then click hp officejet 4200 series.
Note: The HP Image Zone Troubleshooting is not available if you
performed a Minimum Install when you installed your software.
Internet help and
technical support
Readme fileAfter you install your software, you can access the Readme file (if any) from
If you have Internet access, you can get help from the HP website at:
www.hp.com/support
The website also provides answers to frequently-asked questions.
either the HP Officejet 4200 Series CD-ROM or the HP Officejet
4200 Series program folder. A Readme file contains late-breaking
information that does not appear in this User Guide or the online help.
1
helpdescription
Dialog-box help
(Windows only)
For Windows: Use one of the following ways to find information on a
specific feature:
•Right-click on the feature.
•Select the feature and press F1.
•Select the ? in the upper-right corner, then click on the feature.
hp officejet 4200 series2
1
hp officejet overview
Your HP Officejet is ready to use whenever you are, as many features and
functions of your HP Officejet can be used without turning on your computer.
Tasks such as sending a fax or making a copy of a document or photo can be
accomplished quickly and easily from the front panel of your HP Officejet.
Tip: You can do more with your HP Officejet by using the
HP Director that was installed on your computer during the initial
setup. The HP Director provides enhanced fax, copy, and scan
functionality, as well as troubleshooting tips and online help. For
more information on the use of the HP Director, see use the
hp director software to do more with your hp officejet on page 8.
This section contains the following topics:
•the hp officejet at a glance on page 4
•front panel overview on page 5
•menu overview on page 8
•use the hp director software to do more with your hp officejet on page 8
1Answer Mode: Switch between four answer settings, Fax (Fax)
mode, Telephone (Tel) mode, Fax and Telephone (FaxTel) mode
(only available on the HP Officejet 4250 Series), and Answering
Machine (AnswerMachine) mode. See set the answer mode on
page 44 for an explanation of these settings.
2Fax Resolution: Choose the resolution in which a fax will be sent.
3Redial/Pause: Redial the most recently dialed fax number. Also, use
to insert a pause while entering a telephone number.
4Speed Dial: Select a number from programmed speed dial entries.
Use the Speed Dial button, the arrows, or the keypad numbers on
the front panel to navigate to a speed dial fax number.
5Status Light: Indicates whether the HP Officejet is on, off, or busy.
6Attention Light: Indicates an error condition.
7Front Panel Display: View menus, prompts, status messages, and
error messages.
8Flash: Cancel a fax and bring up a dial tone. Also, use to answer
a call waiting (handset model only).
9Photo Fit to Page: Resize a copy of a photo, maintaining its
proportions, to fit within the printable area of a full-size page.
10Setup: Access the menu system for reports, speed dial setup, fax
settings, tools, and preferences.
11Fax: Select the fax function. Press the Fax button repeatedly to scroll
through the Fax menu settings.
12Scan: Select the scan function. Press the Scan button repeatedly to
scroll through the Scan menu settings.
13Copy: Select the copy function. Press the Copy button repeatedly to
scroll through the Copy menu settings.
14Start Black, Start Color: Start a black or color fax, copy, or scan job.
15Cancel: Stop a job, exit a menu, exit settings, or exit the speed dial
menu.
16Right Arrow: Increase values, or go forward when viewing settings
on the front panel display.
17OK: Select the current menu setting on the front panel display. Also,
use to respond to prompts on the front panel display.
18Left Arrow: Decrease values, or go back when viewing settings on
the front panel display.
19On: Turn the HP Officejet on or off.
Warning! When the HP Officejet is off, a minimal amount of
power is still supplied to the device. Unplug the power cord to
completely disconnect the power supply to the HP Officejet.
6
hp officejet 4200 series
hp officejet overview
featurepurpose
20Keypad: Enter fax numbers, values, or text.
21One-Touch Speed Dial: Dial a fax number quickly by pressing a
one-touch speed dial button. The 5 one-touch speed dial buttons
each hold 2 numbers and correspond to the first 10 fax numbers
entered during speed dial setup.
hp officejet overview
user guide
7
chapter 1
menu overview
hp officejet overview
The following provides a quick reference to top-level menus that appear on the
HP Officejet front panel display.
Copy
Number of Copies
Copy Quality
Lighter/Darker
Reduce/Enlarge
Paper Type
Copy Paper Size
Enhancements
Color Intensity
Set New Defaults
Phone Number
Backup Fax Reception
Lighter/Darker
How to Fax
Set New Defaults
Fax
Scan
HP Image Zone
Note: Contents of this menu
vary depending on the
number of potential scan
destinations on your computer
use the hp director software to do more with your hp officejet
When you first installed the HP Officejet software on your computer during setup,
the HP Director was automatically installed on your computer.
Note: If you performed a Minimum Install when you set up your
HP Officejet, you will not have access to the HP Director and HP Image
Zone software.
You can quickly and easily expand the functionality of your HP Officejet. Look
for boxes, like this one, throughout this guide that provide topic-specific tips, and
helpful information for your projects.
This section contains the following topics:
•open the hp director for Windows users on page 9
•open the hp director for Macintosh users on page 10
8
hp officejet 4200 series
open the hp director for Windows users
1Do one of the following:
–Double-clickthe HP Director iconon the desktop.
–In the Windows taskbar, click Start, point to Programs or All Programs
(XP), point to HP, then select HP Director.
2In the Select Device box, click to see a list of installed HP devices.
3Select the Officejet 4200 Series.
4The HP Director displays only the icons that are appropriate for the
selected device.
Note: The HP Director graphic below might appear differently on your
computer. The HP Director is customized based upon the HP device that is
selected. If your device is not equipped with a particular feature, then the
icon for that feature will not display in the HP Director on your computer.
Tip: If the HP Director on your computer does not contain any
icons, an error might have occurred during the software
installation. To correct this, use the Control Panel in Windows to
completely uninstall the HP Director software, and then reinstall the
HP Director.
hp officejet overview
hp officejet overview
8
9
10
11
6
7
1
14
2
4
3
13
5
12
featurepurpose
1Scan Picture: use this feature to scan an image and display
it in the HP Image Zone.
2Scan Document: use this feature to scan text and display it
in the selected text editing software program.
3Send a Fax: use this feature to open the fax dialog box so
you can enter the appropriate information and then send
your fax.
user guide
9
hp officejet overview
chapter 1
featurepurpose
4Make Copies: Use this feature to display the Copy dialog
box where you can select the copy quality, number of
copies, color, size, and then start a copy.
5Status: Use this feature to display the current status of your
HP Officejet.
6Select Device: Use this feature to select the device you want
to use from the list of installed HP devices.
7Settings: Use this feature to view or change various settings
for your HP Officejet, such as print, scan, copy, or fax.
8Help: Use this feature to access the HP Image Zone Help,
which provides software help, a product tour,
troubleshooting information for your HP Officejet, and
HP Officejet product-specific help.
9HP Image Zone: Use this feature to display the HP Image
Zone, where you can view and edit images, print photos in
multiple sizes, make and print a photo album, share
images through e-mail or a website, or make a multimedia
CD.
10Click this arrow to display tool tips that explain each of the
HP Director options.
11Software Update: Use this feature to check for software
updates for your HP Officejet.
12HP Shopping: Use this feature to shop for HP products.
13Creative Ideas: Use this feature to learn about creative
ways to use your HP Officejet.
14Support: Use the feature to go to the product support
website.
open the hp director for Macintosh users
Use one of the following methods to launch or access the HP Director, depending
on which Macintosh OS you are using.
open the hp director using Macintosh OS X
If you are using Macintosh OS X, the HP Director is launched automatically
during the HP Image Zone software installation, and causes the HP Director icon
to be created in the Dock for your device. You access the device capabilities via
the HP Director menu that is associated with the HP Director icon.
Tip: If you do not want the HP Director to launch automatically
each time to start your Macintosh, you can change this setting in
the HP Director Preferences menu.
To display the HP Director menu:
!In the Dock, click the HP Director icon for your device.
The HP Director menu displays.
10
hp officejet 4200 series
hp officejet overview
Note: If you install more than one HP device, an HP Director icon for each
device appears in the Dock. For example, if you have an HP scanner and
an HP Officejet installed, two HP Director icons are present in the Dock, one
for each device. However, if you installed two of the same kind of device
(for example, two HP Officejet devices) only one HP Director icon appears
in the Dock to represent all devices of that kind.
1
2
3
4
5
6
7
8
9
hp officejet overview
feature purpose
1Scan Picture: use this feature to scan an image and display it in
the HP Gallery.
2Scan document: use this feature to scan text and display it in the
selected destination text editing software program.
3Make Copies: use this feature to make a copy in black and white
or color.
4Send Fax: use this feature to open the fax dialog box so you can
enter the appropriate information and then send your fax.
5HP Gallery: use this feature to display the HP Gallery to view
and edit images.
6More Applications: use this feature to select other applications on
your computer.
7HP on the Web: use this feature to select an HP website.
8HP Help: use this feature to select a source for help with your
HP Officejet.
9Settings: use this feature to change device settings.
user guide
11
hp officejet overview
chapter 1
open the hp photo and imaging director using Macintosh OS 9
In Macintosh OS 9, the HP Director is launched automatically during the
HP Image Zone software installation, and the HP Director appears as an alias
on the desktop. Use one of the following methods to launch the HP Director.
!Double-click the HP Director alias on the desktop.
!Double-click HP Director in the Applications:Hewlett-Packard:HP Photo and
Imaging Software:HP Director folder.
The HP Director displays only the buttons that pertain to the selected device. For
more information, see the onscreen hp image zone help that came with your
software.
The following graphic shows some of the features available through the
HP Director for Macintosh OS 9. Consult the legend for a brief explanation of
specific features.
Note: The HP Director graphic below might appear differently on your
computer. The HP Director is customized based upon the HP device that is
selected. If your device is not equipped with a particular feature, then the
icon for that feature will not display in the HP Director on your computer.
Some HP devices might show additional buttons than shown below.
12
5467123
featurepurpose
1Scan Picture: use this feature to scan an image and display it in
the HP Gallery.
2Scan document: use this feature to scan text and display it in the
selected destination text editing software program.
3Select Device: use this pull-down list to select the HP device you
want to use.
4Make Copies: use this feature to make a copy in black and
white or color.
5Send Fax: use this feature to open the fax dialog box so you can
enter the appropriate information and then send your fax.
6HP Gallery: use this feature to display the HP Gallery to view
and edit images.
hp officejet 4200 series
hp officejet overview
featurepurpose
7Settings: use this pull-down list to provide access to device
settings.
hp officejet overview
user guide
13
hp officejet overview
chapter 1
14
hp officejet 4200 series
load paper and load originals
2
The HP Officejet 4200 Series allows you to load different types and sizes of
paper in your HP Officejet, including letter, photo paper, and envelopes. You
can also change settings for paper types and paper sizes to get the highest
quality copies from your HP Officejet.
This section contains the following topics:
•open and close the hp officejet on page 15
•papers for printing and copying on page 17
•load paper on page 19
•set the paper type on page 23
•set the paper size on page 24
•avoid jams on page 25
•load originals on page 25
open and close the hp officejet
The HP Officejet’s trays are designed to close in order to save space in your
office. These procedures show you how to open and close the paper tray,
document catcher, and the document feeder tray.
Tip: You can print and automatically receive faxes with the
document feeder tray and document catcher in the closed position,
as shown below.
load originals & paper
This section contains the following topics:
•open and close the paper tray on page 15
•open and close the document feeder tray and document catcher on
page 16
open and close the paper tray
The paper tray must be open with paper loaded for the HP Officejet to print,
copy, and receive faxes.
15
chapter 2
load originals & paper
1Open the paper tray door.
2Unfold the paper tray.
3Only unfold the paper tray extender if you are using Draft or Fast mode
and paper is overshooting the paper tray. The paper tray extender may
cause jams in other cases.
open and close the document feeder tray and document catcher
The document feeder tray and document catcher must be open to copy, send
faxes and scan. However, you can print and receive faxes with them closed.
1Lift the document feeder tray.
16
hp officejet 4200 series
2Lower the document catcher and unfold the document catcher extender.
Note: The document catcher and document catcher extender must be
closed before the document feeder tray can be closed.
papers for printing and copying
You can use many types and sizes of paper in your HP Officejet. Review the
following recommendations to get the best printing and copying quality.
Whenever you change paper types or sizes, remember to change those settings.
This section contains the following topics:
•recommended papers on page 17
•papers to avoid on page 18
load paper and load originals
load originals & paper
recommended papers
These are the types and sizes of papers recommended for printing and copying.
paper types
If you want the best print quality, we recommend HP Papers. Using paper that is
too thin, paper that has a slick texture, or paper that stretches easily can cause
paper jams. Using paper that has a heavy texture or does not accept ink can
cause printed images to smear, bleed, or not be filled in completely. For more
information about HP Papers, go to our website at:
www.hp.com/support
•HP Premium Paper is the ultimate coated paper for high-resolution usage. A
smooth, matte finish makes it ideal for your special documents.
•HP Bright White Paper delivers high-contrast colors and sharp text. It is
opaque enough for two-sided color usage, with no show-through, which
makes it ideal for newsletters, reports, and flyers.
•HP Premium Photo Paper, Glossy and Matte, and HP Premium Plus Photo
Paper, Glossy and Matte are high-quality, glossy-finish or matte-finish,
photo-based papers. They look and feel like photographs and can be
mounted under glass or in an album. Photo papers dry rapidly and resist
fingerprints and smudges. HP Premium Plus Photo Paper, Glossy and
user guide
17
chapter 2
HP Premium Plus Photo Paper, Glossy and Matte are available in 4 by 6
inch (10 by 15 cm) photo paper size (with tabs) for printing photos from
your HP Officejet.
•HP Premium Inkjet Transparency Film makes your color presentations vivid
and even more impressive. This film is easy to use and handle and dries
quickly without smudging.
•HP Matte Greeting Cards, HP Glossy Greeting Card Paper, HP Textured
Greeting Cards, Ivory, Half-Fold and HP Textured Greeting Cards, White,
Half-Fold allow you to make your own greeting cards.
•HP Brochure & Flyer Paper, Glossy or HP Brochure & Flyer Paper, Matte is
matte-coated or glossy-coated on both sides for two-sided use. It is the
perfect choice for near-photographic reproductions and business graphics
for report covers, special presentations, brochures, mailers, and calendars.
paper sizes for printing
Following are the paper sizes available for printing.
load originals & paper
papers to avoid
size groupspecific size
full size pagesletter, A4, legal
smaller pagesexecutive, B5, A5, A6
photo paperletter, A4, 4 by 6 inch with tear off tabs
cards3 by 5 inch, 4 by 6 inch, Hagaki, 5 by 8 inch, A6
envelopes#10 and DL
paper sizes for copying
You may copy only onto full size pages (letter, legal and A4) of plain and photo
paper and transparency film.
We do not recommend the following papers for printing:
•Paper with cutouts or perforations.
•Highly textured stock, such as linen. It might not print evenly, and the ink
can bleed into these papers.
•Extremely smooth, shiny, or coated papers not specifically designed for
your HP Officejet. They can jam the HP Officejet or actually repel ink.
•Multi-part forms (such as duplicate and triplicate forms). They can wrinkle
or get stuck. The ink is also more likely to smear.
•Envelopes with clasps or windows.
We do not recommend the following papers for copying:
•Paper with cutouts or perforations.
•Photo paper other than HP Premium Plus Photo Paper.
•Envelopes.
•Transparency film other than HP Premium or Premium Plus.
•Multiple-part forms or label stock.
18
hp officejet 4200 series
load paper
load full-size papers
load paper and load originals
These procedures describe how to load different sizes and types of papers into
the paper tray for printing and copying.
This section contains the following topics:
•load full-size papers on page 19
•load envelopes on page 20
•load 4 by 6 inch (10 by 15 cm) photo paper with tear off tabs on page 20
•load postcards, index, or Hagaki cards on page 22
•load other types of paper in the paper tray on page 22
The following procedure describes how to load letter, legal, and A4 size paper
into the paper tray. There are specific considerations for loading certain types of
paper and envelopes. After you review this procedure, see load envelopes on
page 20, load 4 by 6 inch (10 by 15 cm) photo paper with tear off tabs on
page 20, and load other types of paper in the paper tray on page 22.
For best results, adjust the paper settings each time you change paper types or
paper sizes. For more information, see set the paper type for copying on
page 24.
Tip: Help prevent rips, wrinkles, and curled or bent edges by
storing all media flat in a resealable bag. Extreme changes in
temperature and humidity might result in curled media that does
not work well in the HP Officejet if the media is not stored properly.
1Open the paper tray door and unfold the paper tray. See open and close
the paper tray on page 15.
2If it is open, fold up the document catcher.
3Slide the paper guide to its outermost position.
4Tap the stack of paper on a flat surface to align the edges of the paper,
and then check to make sure all of the paper in the stack is the same size
and type.
5Insert the short edge of the paper into the paper tray (print side down) until
it stops. To avoid bending the paper, make sure you do not push the paper
in too far, or push too hard. If you are using letterhead, insert the top of the
page first.
load originals & paper
user guide
19
chapter 2
load envelopes
load originals & paper
6Slide the paper guide in until it stops at the edge of the paper. Make sure
that the stack of paper lies flat in the paper tray and fits under the tab of
the paper guide.
The following procedure describes how to load envelopes into the HP Officejet.
You can load the paper tray with one or more envelopes. For best results,
consider using a label for the return address on envelopes. Do not use shiny or
embossed envelopes, or envelopes that have clasps or windows.
Tip: Consult your word processing software help files for specific
details on how to format text for printing on envelopes.
1Remove all paper from the paper tray.
2Insert one or more envelopes into the right side of the paper tray with the
envelope flap up and to the left. Slide the envelope forward until it stops.
3Slide the paper guide against the envelopes (do not bend the envelopes
with the paper guide). Make sure the envelopes fit under the tab of the
paper guide.
load 4 by 6 inch (10 by 15 cm) photo paper with tear off tabs
The following procedure describes how to load 4 by 6 inch (10 by 15 cm) photo
paper with tear off tabs into your HP Officejet. Do not use 4 by 6 inch (10 by
15 cm) photo paper without the tear off tabs.
Note: You cannot copy or fax to small size paper.
20
hp officejet 4200 series
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