HP Officejet 3833 User Guide

HP OiceJet 3830 All-in-One series

Table of contents

1 HP OiceJet 3830 series Help ......................................................................................................................... 1

2 Get started .................................................................................................................................................... 3

Printer parts ........................................................................................................................................................... 4

Control panel and status lights ............................................................................................................................. 5

Load media ............................................................................................................................................................. 7

Load original ........................................................................................................................................................ 11

Paper basics ......................................................................................................................................................... 13

Open the HP printer software (Windows) ............................................................................................................ 15

Sleep mode .......................................................................................................................................................... 16

Quiet Mode ........................................................................................................................................................... 17

Auto-O ............................................................................................................................................................... 19

3 Print ........................................................................................................................................................... 21

Print from your computer .................................................................................................................................... 22

Print Quick Forms ................................................................................................................................................ 28

Print from your mobile device ............................................................................................................................. 29

Print with AirPrint ................................................................................................................................................ 30

Tips for print success ........................................................................................................................................... 31

4 Use Web Services ......................................................................................................................................... 35

What are Web Services? ....................................................................................................................................... 36

Set up Web Services ............................................................................................................................................. 37

Print with HP ePrint ............................................................................................................................................. 38

Use HP Printables ................................................................................................................................................ 39

Use the HP Connected website ............................................................................................................................ 40

Remove Web Services .......................................................................................................................................... 41

5 Copy and scan .............................................................................................................................................. 43

Copy ..................................................................................................................................................................... 44

Scan using the printer control panel ................................................................................................................... 46

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Scan using the HP printer software ..................................................................................................................... 47

Scan using Webscan ............................................................................................................................................ 51

Tips for copy and scan success ............................................................................................................................ 52

6 Fax ............................................................................................................................................................. 53

Send a fax ............................................................................................................................................................ 54

Receive a fax ........................................................................................................................................................ 57

Set up phone book contacts ................................................................................................................................ 61

Change fax settings ............................................................................................................................................. 64

Fax and digital phone services ............................................................................................................................ 68

Fax on Voice over Internet Protocol .................................................................................................................... 69

Use reports .......................................................................................................................................................... 70

7 Manage ink cartridges .................................................................................................................................. 75

Check estimated ink levels .................................................................................................................................. 76

Order ink supplies ................................................................................................................................................ 77

Choose right ink cartridges ................................................................................................................................. 78

Replace ink cartridges ......................................................................................................................................... 79

Use single-cartridge mode .................................................................................................................................. 82

Cartridge warranty information .......................................................................................................................... 83

Tips for working with ink cartridges .................................................................................................................... 84

8 Connect your printer .................................................................................................................................... 85

Connect your printer to a wireless network with a router .................................................................................. 86

Connect wirelessly to the printer without a router ............................................................................................. 87

Wireless settings ................................................................................................................................................. 90

Connect your printer to your computer with a USB cable (non-network connection) ....................................... 92

Change from a USB connection to a wireless network ....................................................................................... 93

Advanced printer management tools (for networked printers) ......................................................................... 94

Tips for setting up and using a networked printer ............................................................................................. 96

9 Solve a problem ........................................................................................................................................... 97

Jams and paper-feed issues ................................................................................................................................ 98

Ink cartridge issues ........................................................................................................................................... 104

Printing issues ................................................................................................................................................... 107

Copy issues ........................................................................................................................................................ 116

Scan issues ........................................................................................................................................................ 117

Fax issues ........................................................................................................................................................... 118

Network and connection issues ........................................................................................................................ 126

Printer hardware issues ..................................................................................................................................... 128

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Maintain the document feeder .......................................................................................................................... 129

HP support ......................................................................................................................................................... 130

Appendix A Technical information ................................................................................................................. 133

Hewlett-Packard Company notices ................................................................................................................... 134

Specications ..................................................................................................................................................... 135

Environmental product stewardship program .................................................................................................. 138

Regulatory notices ............................................................................................................................................. 146

Appendix B Additional fax setup .................................................................................................................... 157

Set up faxing (parallel phone systems) ............................................................................................................ 158

Test fax setup .................................................................................................................................................... 178

Index ........................................................................................................................................................... 179

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1 HP OiceJet 3830 series Help

Learn how to use your HP OiceJet 3830 series.

● Printer parts on page 4

● Control panel and status lights on page 5

● Load media on page 7

● Print on page 21

● Copy on page 44

● Scan to a computer on page 47

● Check estimated ink levels on page 76

● Replace ink cartridges on page 79

● Clear a paper jam on page 98

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2 Chapter 1 HP OiceJet 3830 series Help ENWW

2 Get started

●

Printer parts

●

Control panel and status lights

●

Load media

●

Load original

●

Paper basics

●

Open the HP printer software (Windows)

●

Sleep mode

●

Quiet Mode

●

Auto-O

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Printer parts

1 Paper-width guide

2 Input tray

3 Input tray shield

4 Document feeder tray

5 Document feeder tray extender

6 Scanner lid

7 Scanner glass

8 USB port

9 Fax port (2-EXT)

10 Document feeder

11 Output tray extender (also referred to as the tray extender)

12 Output tray

13 Front door

14 Control panel

15 Cartridge access door

16 Ink cartridges

17 Power connection

18 Fax port (1-LINE)

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Control panel and status lights

●

Overview of buttons and lights

●

Control panel display icons

Overview of buttons and lights

Label Name and Description

1 Power button: Turns the printer on or o.

2 Home button: Returns to the Home screen, the screen that is displayed when you rst turn on the printer.

3 Control panel display: Touch the screen to select menu options, or scroll through the menu items.

4 Wireless light: Indicates the status of the printer wireless connection.

● Solid blue light indicates that wireless connection has been established and you can print.

● Slow blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your printer is

within the range of wireless signal.

● Fast blinking light indicates wireless error. Refer to the message on the printer display.

● If wireless is turned o, the wireless light is o and the display screen shows Wireless O.

5 Help button: Opens the Help menu for the current operation.

6 Back button: Returns to the previous screen.

Control panel display icons

Icon

Purpose

Copy : Opens the Copy menu where you can select a copy type or change copy settings.

Scan : Displays a screen where you can select a destination for your scan.

Fax : Displays a screen where you can send a fax, or change fax settings

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Icon Purpose

HP Printables: Provides a quick and easy way to access and print information from the web, such as coupons, coloring pages,

puzzles, and more.

Quick Forms : Opens the Quick Forms menu where you can select a form to print.

Setup : Opens the Setup menu where you can change preferences and use tools to perform maintenance functions.

Help : Opens the Help menu where you can view How to Videos, printer feature information, and tips.

ePrint icon: Opens the Web Services Summary menu, where you can check ePrint status details, change ePrint settings, or print an Info page.

Wi-Fi Direct icon: Opens the Wi-Fi Direct Details menu where you can turn on Wi-Fi Direct, turn o Wi-Fi Direct, and display the Wi-Fi Direct name and password.

Wireless icon: Opens the Wireless menu where you can check wireless status and change wireless settings. You can also print a wireless test report, helping diagnose network connection issues.

Fax Status icon: Displays status information for the Auto Answer function, fax logs, and the fax sound volume.

Ink icon: Shows estimated ink levels by cartridge. Displays a warning symbol if the ink level is less than the minimum expected ink level.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning

message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until the print quality becomes unacceptable.

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Load media

Select a paper size to continue.

To load full-size paper

1. Pull out the input tray.

2. Slide the paper-width guide to the left.

3. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the

stack of paper down until it stops.

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4. Slide the paper-width guide to the right until it stops at the edge of the paper.

5. Pull out the output tray and the tray extender.

To load small-size paper

1. Pull out the input tray.

2. Slide the paper-width guide to the left.

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3. Insert a stack of photo paper into the far-right side of the input tray with the short edge down and the

print side up, and slide the stack of paper down until it stops.

4. Slide the paper-width guide to the right until it stops at the edge of the paper.

5. Pull out the output tray and the tray extender.

To load envelopes

1. Pull out the input tray.

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2. Slide the paper-width guide to the left.

3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes

down until it stops.

The side to be printed on should face up. The ap should be on the left side and facing down.

4. Slide the paper-width guide to the right against the stack of envelopes until it stops.

5. Pull out the output tray and the tray extender.

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Load original

To load an original in the document feeder

NOTE: Load only plain paper in the document feeder. Do not load photos or other types of thick paper in the

document feeder; this might cause a paper jam.

1. Open the document feed tray and tray extender.

2. Slide the paper-width guides of the document feeder tray outwards.

3. Load the original print-side up, head rst, in the document feeder.

NOTE: Load the plain paper original only. Photos or other types of thick paper might cause a paper

jam.

4. Slide the paper-width guides inward until they stop at the edge of paper.

To load an original on the scanner glass

1. Lift the scanner lid.

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2. Load the original print-side down on the right corner of the scanner glass.

3. Close the scanner lid.

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Paper basics

The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at

www.hp.com for more information about HP paper.

HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

This section contains the following topics:

●

Recommended papers for printing

●

Order HP paper supplies

The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.

To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are available in English only.

HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

14 Chapter 2 Get started ENWW

Open the HP printer software (Windows)

After installing the HP printer software, double-click the printer icon on the desktop or do one of the following to open the printer software:

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer

name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select

the printer name.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All

Programs, click HP, click the folder for the printer, and then select the icon with the printer's name.

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Sleep mode

Power usage is reduced while in Sleep mode.

After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity.

The Power button light is dimmed in Sleep mode.

To change the time to Sleep mode

1. From the Home screen, touch Setup .

2. Touch Power Handling.

3. Touch Sleep Mode, and then touch the desired option.

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Quiet Mode

Quiet Mode slows down printing to reduce overall noise without aecting print quality. Quiet Mode only works for printing with Normal print quality on plain paper. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode o. Quiet mode is o by default.

NOTE: In Quiet Mode, if you print on plain paper with the Draft or Best print quality, or if you print photos or

envelopes, the printer works in the same way as when Quiet Mode is o.

You can create a schedule by selecting the time when the printer prints in Quiet Mode. For example, you can schedule the printer to be in Quiet Mode from 10 p.m. to 8 a.m. everyday. Quiet Mode is o by default.

Turn Quiet Mode on or o

To turn Quiet Mode on or o from the printer control panel

1. From the Home screen, touch Setup .

2. Touch Preferences , and then touch Quiet Mode.

3. Touch On or O next to Quiet Mode.

To turn Quiet Mode on or o from the printer software (Windows)

1. Open the HP printer software. For more information, see Open the HP printer software (Windows)

on page 15.

2. Click the Quiet Mode tab.

3. Click On or O.

4. Click Save Settings.

To turn Quiet Mode on or o from the Embedded Web Server (EWS)

1. Open the EWS. For more information, see Open the Embedded Web Server on page 94.

2. Click the Settings tab.

3. In the Preferences section, select Quiet Mode, and then select On or O.

4. Click Apply.

Create a schedule for Quiet Mode

To create a schedule for Quiet Mode from the printer control panel

1. From the Home screen, touch Setup .

2. Touch Preferences , and then touch Quiet Mode.

3. Touch O next to Quiet Mode to turn it on, and then touch OK to conrm.

4. Touch O next to Schedule, and then change start time and end time of the schedule.

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To turn Quiet Mode on or o from the printer software (Windows)

1. Open the HP printer software. For more information, see Open the HP printer software (Windows)

on page 15.

2. Click the Quiet Mode tab.

3. Click On in the Quiet Mode area.

4. Specify the start time and stop time in the Schedule Quiet Mode area.

5. Click Save Settings.

To create a schedule for Quiet Mode from the Embedded Web Server (EWS)

1. Open the EWS. For more information, see Open the Embedded Web Server on page 94.

2. Click the Settings tab.

3. In the Preferences section, select Quiet Mode, and then select On in the Quiet Mode area.

4. Specify the start time and end time in the Schedule Quiet Mode area.

5. Click Apply.

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Auto-O

This feature turns the printer o after 2 hours of inactivity to help reduce energy use. Auto-O turns the printer o completely, so you must use the Power button to turn the printer back on. If your printer

supports this energy saving feature, Auto-O is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode after 5 minutes of inactivity to help reduce energy use.

● Auto-O is enabled when the printer is turned on, if the printer does not have network or fax capability,

● Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer

or is not using these capabilities.

with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.

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20 Chapter 2 Get started ENWW

3 Print

●

Print from your computer

●

Print Quick Forms

●

Print from your mobile device

●

Print with AirPrint

●

Tips for print success

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Print from your computer

●

Print documents

●

Print photos

●

Print envelopes

●

Print using the maximum dpi

Print documents

Before printing documents, make sure you have paper loaded in the input tray and the output tray is pulled out. For more information about loading paper, see Load media on page 7.

To print a document (Windows)

1. From your software, select Print.

2. Make sure your printer is selected.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

4. Select the appropriate options.

● On the Layout tab, select Portrait or Landscape orientation.

● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the

Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area.

● Click Advanced to select the appropriate paper size from the Paper Size drop-down list.

5. Click OK to close the Properties dialog box.

6. Click Print or OK to begin printing.

To print documents (OS X)

1. From the File menu in your software, choose Print.

2. Make sure your printer is selected.

3. Specify the page properties.

If you do not see options on the Print dialog, click Show Details.

NOTE: The following options are available for a USB connected printer. Locations for the options can

vary from one application to another.

● Choose the paper size.

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NOTE: If you change the Paper Size ensure that you have loaded the correct paper and set the

paper size on the printer control panel to match.

● Select the orientation.

● Enter the scaling percentage.

4. Click Print.

To print on both sides of the page (Windows)

1. From your software, select Print.

2. Make sure your printer is selected.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

4. Select the appropriate options.

● On the Layout tab, select Portrait or Landscape orientation.

● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the

Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area.

● Click Advanced to select the appropriate paper size from the Paper Size drop-down list.

5. On the Layout tab, select an appropriate option from the Print on Both Sides Manually drop-down list.

6. After you print the rst side, follow the on-screen instructions to reload the paper with the blank side up

and top of the page down, and then click Continue.

7. Click OK to print.

To print on both sides of the page (OS X)

1. From the File menu in your software, choose Print.

2. In the Print dialog, choose Paper Handling from the pop-up menu and set Page Order to Normal.

3. Set Pages to Print to Odd only.

4. Click Print.

5. After all of the odd numbered pages have printed, remove the document from the output tray.

6. Reload the document so that the end that came out of the printer is now going into the printer and the

blank side of the document is facing toward the front of the printer.

7. In the Print dialog, return to the Paper Handling pop-up menu and set the page order to Normal and the

pages to print to Even Only.

8. Click Print.

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Print photos

Before printing photos, make sure you have photo paper loaded in the input tray and the output tray is open. For more information about loading paper, see Load media on page 7.

To print a photo on photo paper (Windows)

1. From your software, select Print.

2. Make sure your printer is selected.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

4. Select the appropriate options.

● On the Layout tab, select Portrait or Landscape orientation.

● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the

Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area.

● Click Advanced to select the appropriate photo size from the Paper Size drop-down list.

5. Click OK to return to the Properties dialog box.

6. Click OK, and then click Print or OK in the Print dialog box.

NOTE: After the printing is nished, remove unused photo paper from the input tray. Store the photo paper

so it does not start to curl, which could reduce the quality of your printout.

To print a photo from the computer (OS X)

1. From the File menu in your software, choose Print.

2. Make sure your printer is selected.

3. Set the print options.

If you do not see options on the Print dialog, click Show Details.

NOTE: The following options are available for a USB connected printer. Locations for the options can

vary from one application to another.

a. Choose the appropriate paper size in the Paper Size pop-up menu.

NOTE: If you change the Paper Size ensure that you have loaded the correct paper and set the

paper size on the printer control panel to match.

b. Select an Orientation.

c. From the pop-up menu, choose Paper Type/Quality, and then choose the following settings:

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● Paper Type: The appropriate photo paper type

● Quality: Best or Maximum dpi

● Click the Color Options disclosure triangle, and then choose the appropriate Photo Fix

option.

– O: applies no changes to the image.

– Basic: automatically focuses the image; moderately adjusts image sharpness.

4. Select any other print settings you want, and then click Print.

Print envelopes

Before printing envelopes, make sure you have envelopes loaded in the input tray and the output tray is open. You can load one or more envelopes into the input tray. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. For more information about loading envelopes, see Load media on page 7.

NOTE: For specic details on how to format text for printing on envelopes, consult the help les in your

word application.

To print an envelope (Windows)

1. From your software, select Print.

2. Make sure your printer is selected.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

4. Select the appropriate options.

● On the Layout tab, select Portrait or Landscape orientation.

● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the

Tray Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the Color area.

● Click Advanced to select the appropriate envelope size from the Paper Size drop-down list.

5. Click OK, and then click Print or OK in the Print dialog box.

To print envelopes (OS X)

1. From the File menu in your software, choose Print.

2. Make sure your printer is selected.

3. Set the print options.

If you do not see options on the Print dialog, click Show Details.

NOTE: The following options are available for a USB connected printer. Locations for the options can

vary from one application to another.

a. Select the appropriate envelope size from the Paper Size pop-up menu.

ENWW Print from your computer 25

NOTE: If you change the Paper Size ensure that you have loaded the correct paper.

b. From the pop-up menu, choose Paper Type/Quality, and verify the paper type setting is set to

Plain Paper.

4. Click Print.

Print using the maximum dpi

Use maximum dots per inch (dpi) to print high-quality, sharp images on photo paper.

Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space.

To print in maximum dpi mode (Windows)

1. From your software, select Print.

2. Make sure your printer is selected.

3. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.

4. Click the Paper/Quality tab.

5. From the Media drop-down list, select an appropriate paper type.

6. Click the Advanced button.

7. In the Printer Features area, select Yes from the Print in Max DPI drop-down list.

8. Select the appropriate paper size from the Paper Size drop-down list.

9. Click OK to close the advanced options.

10. Conrm Orientation on the Layout tab, and then click OK to print.

To print using maximum dpi (OS X)

1. From the File menu in your software, choose Print.

2. Make sure your printer is selected.

3. Set the print options.

If you do not see options on the Print dialog, click Show Details.

NOTE: The following options are available for a USB connected printer. Locations for the options can

vary from one application to another.

a. Choose the appropriate paper size in the Paper Size pop-up menu.

NOTE: If you change the Paper Size ensure that you have loaded the correct paper and set the

paper size on the printer control panel to match.

b. From the pop-up menu, choose Paper Type/Quality, and then choose the following settings:

26 Chapter 3 Print ENWW

● Paper Type: The appropriate paper type

● Quality: Maximum dpi

4. Select any other print settings that you want, and then click Print.

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Print Quick Forms

Use HP Quick Forms to print fun and useful pages.

To print Quick Forms

1. On the Home screen from your printer display, touch Quick Forms .

2. Select one of the Quick Form options.

3. Touch one of the subcategories of your selection, and then follow the on-screen instruction to select

other settings.

4. Specify the number of copies you want to print, and then touch Print.

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Print from your mobile device

With HP mobile printing technology, you can print from your smartphone or tablet to your printer easily.

If you are at home or oice, to use the printing capabilities already on your smartphone or tablet to print:

1. Make sure your mobile device and printer are on the same network.

2. Select the photo or document you want to print and choose your printer.

3. Conrm print settings and print.

If you want to print without accessing the network, see Connect wirelessly to the printer without a router

on page 87 for more information.

If you are on the road, you can print a document by sending an email with the HP ePrint app to your HP ePrint enabled printer. See Print with HP ePrint on page 38 for more information.

For more information, visit the HP Mobile Printing website ( www.hp.com/go/mobileprinting ).

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Print with AirPrint

Printing using Apple’s AirPrint is supported for iPad (iOS 4.2), iPhone (3GS or later), iPod touch (third generation or later), and Mac (OS X 10.7 or later).

To use AirPrint, ensure the following:

● The printer and the Apple device must be connected to the same network as your AirPrint enabled

device. For more information about using AirPrint and about which HP products are compatible with AirPrint, go to www.hp.com/go/mobileprinting .

● Load paper that matches the paper settings of the printer.

30 Chapter 3 Print ENWW

Tips for print success

To print successfully, the HP cartridges should be functioning properly with suicient ink, the paper should be loaded correctly, and the printer should have the appropriate settings. Print settings do not apply to copying or scanning.

Ink tips

● Use Original HP ink cartridges.

● Install both the black and tri-color cartridges correctly.

For more information, see Replace ink cartridges on page 79.

● Check the estimated ink levels in the ink cartridges to make sure there is suicient ink.

For more information, see Check estimated ink levels on page 76.

● If the print quality is not acceptable, see Printing issues on page 107 for more information.

Paper loading tips

● Load a stack of paper (not just one page). All of the paper in the stack should be the same size and type

to avoid a paper jam.

● Load paper with side to be printed on facing up.

● Ensure that paper loaded in the input tray lays at, and the edges are not bent or torn.

● Adjust the paper-width guide in the input tray to t snugly against all paper. Make sure the paper-width

guide does not bend the paper in the input tray.

For more information, see Load media on page 7.

Printer settings tips (Windows)

● To change default print settings, open the HP printer software, click Print, Scan & Fax , and then click

Set Preferences. For information how to open the printer software, see Open the HP printer software

(Windows) on page 15.

● To select the number of pages to print per sheet, on the Layout tab, select the appropriate option from

the Pages per Sheet drop-down list.

● To view more printing settings, on the Layout or Paper/Quality tab, click the Advanced button to open

the Advanced Options dialog box.

– Print in Grayscale: Allows you to print a black and white document using the black ink only. Select

Black Ink Only, and then click OK . It also allows you to print a high quality black and white image. Select High Quality Grayscale, and then click OK .

– Pages per Sheet Layout: Helps you specify the order of the pages if you print the document with

more than two pages per sheet.

NOTE: The preview on the Layout tab cannot reect what you select from the Pages per Sheet

Layout drop-down list.

– HP Real Life Technologies: This feature smooths and sharpens images and graphics for improved

print quality.

ENWW Tips for print success 31

– Booklet: Allows you to print a multiple-page document as a booklet. It places two pages on each

side of a sheet that can then be folded into a booklet in half size of the paper. Select a binding method from the drop-down list, and then click OK.

○ Booklet-LeftBinding: The binding side after folded into a booklet appears at the left side.

Select the option if your reading habit is from left to right.

○ Booklet-RightBinding: The binding side after folded into a booklet appears at the right side.

Select the option if your reading habit is from right to left.

NOTE: The preview on the Layout tab cannot reect what you select from the Booklet drop-

down list.

– Pages to Print: Allows you to print the odd pages only, print the even pages only, or print all pages.

– Borderless Printing: Select this feature to print photos without border. Not all paper types support

this feature. You will see an alert icon beside the option if the selected paper type in the Media drop-down list does not support it.

– Page Borders: Allows you to add borders to the pages if you print the document with two or more

pages per sheet.

NOTE: The preview on the Layout tab cannot reect what you select from the Page Borders

drop-down list.

● You can use printing shortcut to save time setting printing preferences. A printing shortcut stores the

setting values that are appropriate for a particular kind of job, so that you can set all the options with a single click. To use it, go to the Printing Shortcut tab, select one printing shortcut, and then click OK.

To add a new printing shortcut, after making settings on the Layout or Paper/Quality tab, click the Printing Shortcut tab, click Save As and enter a name, and then click OK.

To delete a printing shortcut, select it, and then click Delete.

NOTE: You cannot delete the default printing shortcuts.

Printer settings tips (OS X)

● On the Print dialog, use the Paper Size pop-up menu to select the size of paper loaded in the printer.

● On the Print dialog, choose the Paper Type/Quality pop-up menu and select the appropriate paper type

and quality.

● To print a black and white document using only black ink, choose the Paper Type/Quality from the pop-

up menu and choose Grayscale from the Color pop-up menu.

32 Chapter 3 Print ENWW

Notes

● Original HP ink cartridges are designed and tested with HP printers and papers to help you easily

produce great results, time after time.

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs

required as a result of using a non-HP supply will not be covered under warranty.

If you believe you purchased Original HP ink cartridges, go to www.hp.com/go/anticounterfeit.

● Ink level warnings and indicators provide estimates for planning purposes only.

NOTE: When you receive a low-ink warning message, consider having a replacement cartridge

available to avoid possible printing delays. You do not need to replace the cartridges until print quality becomes unacceptable.

● You can print your document on both sides of the paper manually.

ENWW Tips for print success 33

34 Chapter 3 Print ENWW

4 Use Web Services

●

What are Web Services?

●

Set up Web Services

●

Print with HP ePrint

●

Use HP Printables

●

Use the HP Connected website

●

Remove Web Services

ENWW 35

What are Web Services?

HP ePrint

● HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime,

from any location. It's as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using HP ePrint.

Once you have signed up for an account on HP Connected ( www.hpconnected.com ), you can sign in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use your printer's HP ePrint email address to print, and get help for HP ePrint.

HP Printables

● HP Printables allow you to easily locate and print preformatted web content, directly from your printer.

You can also scan and store your documents digitally on the Web.

HP Printables provide a wide range of content, from store coupons to family activities, news, travel, sports, cooking, photos, and many more. You can even view and print your online images from popular photo sites.

Certain HP Printables also allow you to schedule the delivery of app content to your printer.

Preformatted content designed specically for your printer means no cut-o text and pictures and no extra pages with only one line of text. On some printers, you can also choose paper and print quality settings on the print preview screen.

36 Chapter 4 Use Web Services ENWW

Set up Web Services

Before you set up Web Services, make sure your printer is connected to the Internet using a wireless connection.

To set up Web Services, use one of the following methods.

To set up Web Services using the printer control panel

1. From the Home screen, touch (HP ePrint)

2. Touch Set Up.

3. Touch Accept to accept the HP Connected terms of use and enable Web Services.

4. In the Printer Update Options screen, choose the option which allows the printer to automatically install

updates.

NOTE: If a printer update is available, the printer will download and install the update, and then

restart. You will have to repeat the instructions from step 1 to set up HP ePrint.

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the on-screen

instructions to set up a proxy server. If you do not have the proxy details, contact your network administrator or the person who set up the network.

5. When the printer is connected to the server, the printer prints an information page. Follow the

instructions on the information page to nish the setup.

To set up Web Services using the Embedded Web Server (EWS)

1. Open the EWS. For more information, see Open the Embedded Web Server on page 94.

2. Click the Web Services tab.

3. In the Web Services Settings section, click Setup , click Continue, and follow the on-screen instructions

to accept the terms of use.

4. If prompted, choose to allow the printer to check for and install printer updates.

NOTE: When updates are available, they are automatically downloaded and installed, and then the

printer restarts.

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the on-screen

instructions to set up a proxy server. If you do not have the proxy details, contact your network administrator or the person who set up the network.

5. When the printer is connected to the server, the printer prints an information page. Follow the

instructions on the information page to nish the setup.

ENWW Set up Web Services 37

Print with HP ePrint

HP HP ePrint allows you to print to your HP ePrint-enabled printer anytime, from any location.

Before you can use HP ePrint, make sure the printer is connected to an active network providing Internet access.

To print a document using HP ePrint

1. Make sure Web Services have been set up successfully.

For more information, see Set up Web Services on page 37.

2. Touch (HP ePrint) on the Home screen, and then nd the HP ePrint email address from the Web

Services Summary menu.

3. Email your document to the printer.

a. On your computer or mobile device, open your email application.

NOTE: For information about using the email application on your computer or mobile device, see

the documentation provided with the application.

b. Create a new email and attach the document to print.

c. Send the email to the printer email address.

The printer prints the attached document.

NOTE: Enter only the HP ePrint email address in the "To" eld. Do not enter any additional email

addresses in the other elds. The HP ePrint server does not accept email print jobs if there are multiple addresses in the "To" eld or any address in the "Cc" eld."

NOTE: The email will be printed once it is received. As with any email, there is no guarantee when or

whether it will be received. You can check the print status on HP Connected (www.hpconnected.com).

NOTE: Documents printed with HP ePrint may appear dierent from the original. Style, formatting,

and text ow may dier from the original document. For documents that need to be printed with a higher quality (such as legal documents), we recommend that you print from the software application on your computer, where you will have more control over what your printout looks like.

Click here to go online for more information.

38 Chapter 4 Use Web Services ENWW

Use HP Printables

Print pages from the web, without using a computer, by setting up HP Printables, a free service from HP. You can print coloring pages, calendars, puzzles, recipes, maps, and more, depending on the apps available in your country/region.

Go to the HP Connected website for more information and specic terms and conditions:

www.hpconnected.com .

ENWW Use HP Printables 39

Use the HP Connected website

Use HP’s free HP Connected website to set up increased security for HP ePrint, and specify the email addresses that are allowed to send email to your printer. You can also get product updates, more apps, and other free services.

Go to the HP Connected website for more information and specic terms and conditions:

www.hpconnected.com .

40 Chapter 4 Use Web Services ENWW

Remove Web Services

Use the following instructions to remove Web Services.

1. From the Home screen, touch Setup , and then touch Web Services.

2. Touch Remove Web Services.

ENWW Remove Web Services 41

42 Chapter 4 Use Web Services ENWW

5 Copy and scan

●

Copy

●

Scan using the printer control panel

●

Scan using the HP printer software

●

Scan using Webscan

●

Tips for copy and scan success

ENWW 43

Copy

The Copy menu on the printer display allows you to easily start a black or color copy and select number of copies.

To make a black or color copy

1. Load paper in the input tray.

. Load the original print side up into the document feeder, or load the original print side down on the right

front corner of the scanner glass.

For more information about loading the original, see Load original on page 11.

3. From the Home screen, touch Copy .

4. Specify number of copies and settings.

5. Touch Start Black or Start Color to start the copy job.

Copy Settings

You can customize copy jobs using the following settings in the Copy menu.

● Tray and Paper: Make sure you have loaded paper in the input tray. Plain paper will print in plain paper

● Resize: Controls the size of the image or document to be copied.

● Flick to the desired number of copies or use (Keypad) to enter the number of copies.

● Touch (Settings) to customize the copy job.

normal print quality. Photo paper will print in photo paper best quality.

Actual: Makes a copy that is the same as the size of the original, but the margins of the copied

–

image may be clipped.

– Fit to Page: Makes a copy that is centered with a white border around the edges. The resized image

is either enlarged or reduced to t the size of the selected output paper.

NOTE: The scanner glass must be clean to make sure the Fit to Page feature works properly.

– Custom: Allows you to increase the size of the image by selecting values greater than 100% or

reduce the image size by selecting values less than 100%.

44 Chapter 5 Copy and scan ENWW

● Lighter / Darker: Adjusts the copy settings to make copies lighter or darker.

● ID Card Copy: Allows you to copy both sides of ID card.

NOTE: After two minutes of inactivity, the copy options will automatically return to the default settings of

A4 or 8.5 x 11 inches plain paper (depending on region).

ENWW Copy 45

Scan using the printer control panel

To scan an original from the printer control panel

1. Load the original print side up into the document feeder, or load the original print side down on the right

front corner of the scanner glass.

For more information, see Load original on page 11.

2. Touch Scan .

3. Touch a computer that you want to scan to.

4. Choose the type of scan you want.

5. Touch OK.

46 Chapter 5 Copy and scan ENWW

Scan using the HP printer software

●

Scan to a computer

●

Create a new scan shortcut (Windows)

●

Change scan settings (Windows)

Scan to a computer

Before scanning to a computer, make sure you have already installed the HP recommended printer software. The printer and computer must be connected and turned on.

To scan a document or photo to a le (Windows)

1. Load the original print side up into the document feeder, or load the original print side down on the right

front corner of the scanner glass.

2. Double-click the printer icon on the desktop or do one of the following to open the printer software:

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the printer's name.

3. In the printer software, click Scan a Document or Photo .

4. Select the type of scan you want and then click Scan .

● Choose Save as PDF to save the document (or photo) as a PDF le.

● Choose Save as JPEG to save the photo (or document) as an image le.

NOTE: Click the More link at the top right corner of the Scan dialog to review and modify settings for

any scan.

For more information, see Change scan settings (Windows) on page 49.

If Show Viewer After Scan is selected, you can make adjustments to the scanned image in the preview screen.

To scan a document or photo to email (Windows)

1. Load the original print side up into the document feeder, or load the original print side down on the right

front corner of the scanner glass.

2. Double-click the printer icon on the desktop or do one of the following to open the printer software:

ENWW Scan using the HP printer software 47

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.

3. In the printer software, click Scan a Document or Photo .

4. Select the type of scan you want and then click Scan .

Choose Email as PDF or Email as JPEG to open your email software with the scanned le as an attachment.

NOTE: Click the More link at the top right corner of the Scan dialog to review and modify settings for

any scan.

For more information, see Change scan settings (Windows) on page 49.

If Show Viewer After Scan is selected, you can make adjustments to the scanned image in the preview screen.

To scan an original from HP printer software (OS X)

1. Open HP Scan.

HP Scan is located in the Applications/Hewlett-Packard folder at the top level of the hard disk.

2. Click Scan .

3. Choose the type of scan prole you want and follow the on-screen instructions.

Create a new scan shortcut (Windows)

You can create your own scan shortcut to make scanning easier. For example, you might want to regularly scan and save photos in PNG format, rather than JPEG.

1. Load the original print side up into the document feeder, or load the original print side down on the right

front corner of the scanner glass.

2. Double-click the printer icon on the desktop or do one of the following to open the printer software:

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.

3. In the printer software, click Scan a Document or Photo .

4. Click Create New Scan Shortcut .

48 Chapter 5 Copy and scan ENWW

5. Enter a descriptive name, choose an existing shortcut on which to base your new shortcut, and then click

Create .

For example, if you are creating a new shortcut for photos, choose either Save as JPEG or Email as JPEG . This makes available the options for working with graphics when scanning.

6. Change the settings for your new shortcut to meet your needs, and then click the save icon to the right

of the shortcut.

NOTE: Click the More link at the top right corner of the Scan dialog to review and modify settings for

any scan.

For more information, see Change scan settings (Windows) on page 49.

Change scan settings (Windows)

You can modify any of the scan settings either for a singular use or save the changes to use permanently. These settings include options such as page size and orientation, scan resolution, contrast, and the folder location for saved scans.

1. Load the original print side up into the document feeder, or load the original print side down on the right

front corner of the scanner glass.

2. Double-click the printer icon on the desktop or do one of the following to open the printer software:

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the

printer name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then

select the printer name.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All

Programs, click HP, click the folder for the printer, and then select the icon with the printer's name.

3. In the printer software, click Scan a Document or Photo .

4. Click the More link in the top right corner of the HP Scan dialog.

The detailed settings pane appears on the right. The left column summarizes the current settings for each section. The right column allows you to change the settings in the highlighted section.

5. Click each section at the left of the detailed settings pane to review the settings in that section.

You can review and change most settings using drop-down menus.

Some settings allow greater exibility by displaying a new pane. These are indicated by a + (plus sign) at the right of the setting. You must either accept or cancel any changes on this pane to return to the detailed settings pane.

6. When you have nished changing settings, do one of the following.

● Click Scan . You are prompted to save or reject the changes to the shortcut after the scan is

nished.

● Click the save icon to the right of the shortcut, and then click Scan .

ENWW Scan using the HP printer software 49

Go online to learn more about using the HP Scan software. Learn how to:

● customize scan settings, such as image le type, scan resolution, and contrast levels.

● scan to network folders and cloud drives.

● preview and adjust images before scanning.

50 Chapter 5 Copy and scan ENWW

Scan using Webscan

Webscan is a feature of the Embedded Web Server (EWS) that lets you scan photos and documents from your printer to your computer using a web browser.

This feature is available even if you did not install the printer software on your computer.

NOTE: By default, Webscan is o. You can enable this feature from the EWS.

If you are unable to open Webscan in the EWS, your network administrator might have turned it o. For more information, contact your network administrator or the person who set up your network.

To enable Webscan

1. Open the embedded web server. For more information, see Open the Embedded Web Server

on page 94.

2. Click the Settings tab.

3. In the Security section, click Administrator Settings.

4. Select Webscan to enable Webscan.

5. Click Apply.

To scan using Webscan

Scanning using Webscan oers basic scan options. For additional scan options or functionality, scan from the HP printer software.

1. Load the original print side up into the document feeder, or load the original print side down on the right

front corner of the scanner glass.

For more information, see Load original on page 11.

2. Open the embedded web server. For more information, see Open the Embedded Web Server

on page 94.

3. Click the Scan tab.

4. Click Webscan in the left pane, change any settings, and then click Start Scan .

ENWW Scan using Webscan 51

Tips for copy and scan success

Use the following tips to copy and scan successfully.

● Keep the glass and the back of the lid clean. The scanner interprets anything it detects on the glass as

part of the image.

● Load your original, print side down, on the right front corner of the glass.

● To make a large copy of a small original, scan the original into the computer, resize the image in the

scanning software, and then print a copy of the enlarged image.

● If you want to adjust scan size, output type, scan resolution, or le type, and so on, start scan from the

printer software.

● To avoid incorrect or missing scanned text, make sure the brightness is set appropriately in the

software.

● If you want to scan a document with several pages into one le instead of multiple les, start the scan

with the printer software instead of selecting Scan from the printer display.

52 Chapter 5 Copy and scan ENWW

6 Fax

You can use the printer to send and receive faxes, including color faxes. You can schedule faxes to be sent at a later time and set up phone book contacts to send faxes quickly and easily to frequently used numbers. From the printer control panel, you can also set a number of fax options, such as resolution and the contrast between lightness and darkness on the faxes you send.

NOTE: Before you begin faxing, make sure you have set up the printer correctly for faxing. You can verify the

fax is set up correctly by running the fax setup test from the printer control panel.

●

Send a fax

●

Receive a fax

●

Set up phone book contacts

●

Change fax settings

●

Fax and digital phone services

●

Fax on Voice over Internet Protocol

●

Use reports

ENWW 53

Send a fax

You can send a fax in a variety of ways, depending on your situation or need.

●

Send a standard fax from the printer control panel

●

Send a standard fax from the computer

●

Send a fax from a phone

●

Send a fax using monitor dialing

●

Send a fax in Error Correction Mode

Send a standard fax from the printer control panel

You can easily send a single- or multiple-page black-and-white or color fax by using the printer control panel.

NOTE: If you need printed conrmation that your faxes were successfully sent, fax conrmation must be

enabled.

To send a standard fax from the printer control panel

1. Load the original print side up into the document feeder, or load the original print side down on the right

front corner of the scanner glass.

For more information about loading the original, see Load original on page 11.

2. From the Home screen, touch Fax .

3. Touch Send Now.

4. Touch Enter Fax Number. Use the keypad to enter the fax number, and then click OK.

TIP: To add a pause in the fax number you are entering, touch * repeatedly, until a dash (-) appears on

the display.

5. Touch Black or Color .

If the printer detects an original loaded in the document feeder, it sends the document to the number you entered.

TIP: If the recipient reports issues with the quality of the fax, try changing the resolution or contrast of

your fax.

Send a standard fax from the computer

You can fax a document directly from your computer without printing it rst.

To use this feature, make sure you have installed the HP printer software on your computer, the printer is connected to a working telephone line, and the fax function is set up and functioning correctly.

To send a standard fax from the computer (Windows)

1. Open the document on your computer that you want to fax.

2. On the File menu in your software application, click Print.

54 Chapter 6 Fax ENWW

3. From the Name list, select the printer that has “fax” in the name.

4. To change settings (such as selecting to send the document as a black fax or a color fax), click the

button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. After you have changed any settings, click OK.

6. Click Print or OK.

7. Enter the fax number and other information for the recipient, change any further settings for the fax,

and then click

To send a standard fax from the computer (OS X)

1. Open the document on your computer that you want to fax.

2. From the File menu in your software, click Print.

3. Select the printer that has “(Fax)” in the name.

4. Enter a fax number or a name from your Contacts that already has a fax number entry.

5. When you have nished lling out the fax information, click Fax.

Send Fax. The printer begins dialing the fax number and faxing the document.

Send a fax from a phone

You can send a fax using your telephone extension. This allows you to talk with the intended recipient before sending the fax.

To send a fax from an extension phone

1. Load the original print side up into the document feeder, or load the original print side down on the right

front corner of the scanner glass.

For more information about loading the original, see Load original on page 11.

2. Dial the number by using the keypad on the phone that is connected to the printer.

If the recipient answers the telephone, inform the recipient that they should receive the fax on their fax machine after they hear fax tones. If a fax machine answers the call, you will hear fax tones from the receiving fax machine.

3. From the Home screen, touch Fax .

4. Touch Send Fax .

5. When you are ready to send the fax, touch Black or Color .

The telephone is silent while the fax is transmitting. If you want to speak to the recipient after, remain on the line until the transmission is complete. If you were nished talking to the recipient, you can hang up the telephone as soon as the fax begins transmitting.

Send a fax using monitor dialing

When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the printer. This enables you to respond to prompts while dialing, as well as control the pace of your dialing.

ENWW Send a fax 55

TIP: If you are using a calling card and do not enter your PIN fast enough, the printer might start sending fax

tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, create a phone book contact to store the PIN for your calling card.

NOTE: Make sure the volume is turned on to hear a dial tone.

To send a fax using monitor dialing from the printer control panel

1. Load the original print side up into the document feeder, or load the original print side down on the right

front corner of the scanner glass.

For more information about loading the original, see Load original on page 11.

2. From the Home screen, touch Fax .

3. Touch Send Now.

4. Touch Black or Color .

5. When you hear the dial tone, click Enter Fax Number, and then use the keypad to enter the number.

6. Follow any prompts that might occur.

TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as a phone

book contact, when prompted to enter your PIN, touch (Phone Book) to select the phone book contact where you have your PIN stored.

Your fax is sent when the receiving fax machine answers.

Send a fax in Error Correction Mode

Error Correction Mode (ECM) prevents loss of data due to poor phone lines by detecting errors that occur

during transmission and automatically requesting retransmission of the erroneous portion. Phone charges are unaected, or might even be reduced, on good phone lines. On poor phone lines, ECM increases sending time and phone charges, but sends the data much more reliably. The default setting is On. Turn ECM o only if it increases phone charges substantially, and if you can accept poorer quality in exchange for reduced charges.

If you turn ECM o:

● The quality and transmission speed of faxes you send and receive are aected.

● The Speed is automatically set to Medium .

● You can no longer send or receive faxes in color.

To change the ECM setting from the control panel

1. From the Home screen, touch Fax .

2. Touch Setup .

3. Touch Preferences .

4. Scroll to Error Correction Mode and touch it to turn the feature on or o.

56 Chapter 6 Fax ENWW

Receive a fax

You can receive faxes automatically or manually. If you turn o the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers incoming calls and receives faxes after the number of rings that are specied by the Rings to Answer setting. (The default Rings to Answer setting is ve rings.)

If you receive a Legal-size or larger fax and the printer is not currently set to use Legal-size paper, the printer reduces the fax so that it ts on the paper that is loaded. If you have disabled the Auto Reduction feature, the printer prints the fax on two pages.

NOTE: If you are copying a document when a fax arrives, the fax is stored in the printer memory until the

copying nishes.

●

Receive a fax manually

●

Set up backup fax

●

Reprint received faxes from memory

●

Forward faxes to another number

●

Set automatic reduction for incoming faxes

●

Block unwanted fax numbers

Receive a fax manually

When you are on the phone, the person you are speaking with can send you a fax while you are still connected. You can pick up the handset to talk or listen for fax tones.

You can receive faxes manually from a phone that is directly connected to the printer (on the 2-EXT port).

To receive a fax manually

1. Make sure the printer is turned on and you have paper loaded in the input tray.

2. Remove any originals from the document feeder tray.

3. Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the

printer answers. Or, turn o the Auto Answer setting so that the printer does not automatically answer incoming calls.

4. If you are currently on the phone with the sender, ask the sender to start sending the fax.

5. Do the following when you hear fax tones from a sending fax machine.

a. From the Home screen, touch Fax , touch Send and Receive, and then touch Receive Now.

b. After the printer begins to receive the fax, you can hang up the phone or remain on the line. The

phone line is silent during fax transmission.

Set up backup fax

Depending on your preference and security requirements, you can set up the printer to store all the faxes it receives, only the faxes it receives while the printer is in an error condition, or none of the faxes it receives.

ENWW Receive a fax 57

To set backup fax from the printer control panel

1. From the Home screen, touch Fax .

2. Touch Setup .

3. Touch Preferences .

4. Touch Backup Fax Reception.

5. Touch the required setting.

On The default setting. When Backup fax is On, the printer stores received faxes in memory. This

enables you to reprint the most recently printed faxes if they are still saved in memory.

NOTE: When printer memory is low, it overwrites the oldest, printed faxes as it receives new

faxes. If the memory becomes full of unprinted faxes, the printer stops answering incoming fax calls.

NOTE: The received faxes are stored in the volatile memory. If the printer is turned o and then

on, the received faxes will no longer be available for reprinting.

NOTE: If you receive a fax that is too large, such as a very detailed color photo, it might not be

stored in memory due to memory limitations.

On Error Only Causes the printer to store faxes in memory only if an error condition exists that prevents the

printer from printing the faxes (for example, if the printer runs out of paper). The printer continues to store incoming faxes as long as there is memory available. (If the memory becomes full, the printer stops answering incoming fax calls.) When the error condition is resolved, the faxes stored in memory print automatically, and then they are deleted from memory.

O Faxes are never stored in memory. For example, you might want to turn o Backup fax for security

purposes. If an error condition occurs that prevents the printer from printing (for example, the printer runs out of paper), the printer stops answering incoming fax calls.

Reprint received faxes from memory

The received faxes are stored in the volatile memory. If the printer is turned o and then on, the received faxes will no longer be available for reprinting.

NOTE: After the memory becomes full, the printer cannot receive the new fax until you print or delete the

faxes from memory.You might also want to delete the faxes in memory for security or privacy purposes.

To reprint faxes in memory from the printer control panel

1. Make sure you have paper loaded in the input tray. For more information, see Load media on page 7.

2. From the Home screen, touch Fax .

3. Touch Reprint.

The faxes are displayed in the reverse order from which they were received with the most recently received fax printed rst, and so on.

4. Select the fax you want to print, and then touch Print.

Forward faxes to another number

You can set up the printer to forward your faxes to another fax number. All faxes are forwarded in black and white, regardless of how they were originally sent.

58 Chapter 6 Fax ENWW

HP recommends that you verify the number you are forwarding to is a working fax line. Send a test fax to make sure the fax machine is able to receive your forwarded faxes.

To forward faxes from the printer control panel

1. From the Home screen, touch Fax .

2. Touch Setup .

3. Touch Preferences .

4. Touch Fax Forwarding.

5. Touch On (Print and Forward) to print and forward the fax, or select On (Forward) to forward the fax.

NOTE: If the printer is not able to forward the fax to the designated fax machine (for example, if it is

not turned on), the printer prints the fax. If you set up the printer to print error reports for received faxes, it also prints an error report.

6. At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, and then

touch Done . Enter the required information for each of the following prompts: start date, start time, end date, and end time. Then touch Done .

7. Fax forwarding is activated. Touch OK to conrm.

If the printer loses power when fax forwarding is set up, it saves the fax forwarding setting and phone number. When the power is restored to the printer, the fax forwarding setting is still On.

NOTE: You can cancel fax forwarding by selecting O from the Fax Forwarding menu.

Set automatic reduction for incoming faxes

The Auto Reduction setting determines what the printer does if it receives a fax that is too large for the loaded paper size. This setting is turned on by default, so the image of the incoming fax is reduced to t on one page, if possible. If this feature is turned o, information that does not t on the rst page is printed on a second page. Auto Reduction is useful when you receive a Legal-size fax and Letter-size paper is loaded in the input tray.

To set automatic reduction from the printer control panel

1. From the Home screen, touch Fax .

2. Touch Setup .

3. Touch Preferences .

4. Touch Auto Reduction to turn on or o.

Block unwanted fax numbers

If you subscribe to a caller ID service through your phone provider, you can block specic fax numbers so the printer does not receive faxes from those numbers. When an incoming fax call is received, the printer compares the number to the list of junk fax numbers to determine if the call should be blocked. If the number matches a number in the blocked fax numbers list, the fax is not received. (The maximum number of fax numbers you can block varies by model.)

ENWW Receive a fax 59

NOTE: This feature is not supported in all countries/regions. If it is not supported in your country/region,

Junk Fax Blocking does not appear in the Preferences menu.

NOTE: If no phone numbers are added in the Caller ID list, it is assumed that you are not subscribed to a

Caller ID service.

You can block specic fax numbers by adding them to the junk fax list, and unblock these numbers by removing them from the junk fax list.

To add a number to the junk fax list

1. From the Home screen, touch Fax .

2. Touch Setup .

3. Touch Preferences .

4. Touch Junk Fax Blocking .

5. Touch (Plus Sign).

6. Do one of the following.

● Touch (Received Call History), select the fax number to be blocked, and then touch Add.

● Manually enter a fax number to block, and touch Add.

NOTE: Make sure you enter the fax number as it appears on the control panel display, and not the fax

number that appears on the fax header of the received fax, as these numbers can be dierent.

To remove numbers from the junk fax list

If you no longer want to block a fax number, you can remove it from the junk fax list.

1. From the Home screen, touch Fax .

2. Touch Setup .

3. Touch Preferences .

4. Touch Junk Fax Blocking .

5. Touch the number you want to remove, touch Remove, and then touch OK .

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Set up phone book contacts

You can set up frequently used fax numbers as phone book contacts. This allows you quickly dial those numbers using the printer control panel.

TIP: In addition to creating and managing phone book contacts from the printer control panel, you can also

use tools available on your computer, such as the HP printer software and the printer EWS.

●

Set up and change phone book contacts

●

Set up and change group phone book contacts

●

Delete phone book contacts

Set up and change phone book contacts

You can store fax numbers as phone book contacts.

To set up phone book contacts

1. From the Home screen, touch Fax .

2. Touch Send Now.

3. Touch (Phone Book).

4. Touch Contacts.

5. Touch (Plus Sign) to add a contact.

6. Touch Name, enter the name of the contact, and then touch Done .

7. Touch Fax Number, enter the fax number for the contact, and then touch OK .

NOTE: Be sure to include any pauses or other required numbers, such as an area code, an access code

for numbers outside a PBX system (usually a 9 or 0), or a long-distance prex.

8. Touch Add.

To change phone book contacts

1. From the Home screen, touch Fax .

2. Touch Send Now.

3. Touch (Phone Book).

4. Touch Contacts.

5. Touch (Edit) to edit a contact.

6. Touch the contact that you want to edit.

7. Touch Name, edit the name of the contact, and then touch Done .

8. Touch Number, edit the fax number for the contact, and then touch OK .

ENWW Set up phone book contacts 61

NOTE: Be sure to include any pauses or other required numbers, such as an area code, an access code

for numbers outside a PBX system (usually a 9 or 0), or a long-distance prex.

9. Touch Done .

Set up and change group phone book contacts

You can store groups of fax numbers as group phone book contacts.

To set up group phone book contacts

NOTE: Before you can create a group phone book contact, you must have already created at least one

phone book contact.

1. From the Home screen, touch Fax .

2. Touch Send Now.

3. Touch (Phone Book).

4. Touch Group Contacts.

5. Touch (Plus Sign) to add a group.

6. Touch Name and then enter the name of the group, and then touch Done .

7. Touch Number, select the phone book contacts you want to include in this group, and then touch Select.

8. Touch Create.

To change group phone book contacts

1. From the Home screen, touch Fax .

2. Touch Send Now.

3. Touch (Phone Book).

4. Touch Group Contacts.

5. Touch (Edit) to edit a group.

6. Touch the group phone book contact that you want to edit.

7. Touch Name and then edit the name of the group phone book contact, and then touch Done .

8. Touch Number of Members.

9. Deselect the phone book contacts you want to delete from this group, or touch (Plus Sign) to add a

contact to the group.

10. Touch Done .

Delete phone book contacts

You can delete phone book contacts or group phone book contacts.

62 Chapter 6 Fax ENWW

1. From the Home screen, touch Fax .

2. Touch Send Now.

3. Touch (Phone Book).

4. Touch Contacts or Group Contacts.

5. Touch (Edit).

6. Touch the name of the contact you want to delete.

7. Touch Delete.

8. Touch Yes to conrm and then touch OK .

ENWW Set up phone book contacts 63

Change fax settings

After completing the steps in the getting started guide that came with the printer, use the following steps to change the initial settings or to congure other options for faxing.

●

Congure the fax header

●

Set the answer mode (Auto answer)

●

Set the number of rings before answering

●

Change the answer ring pattern for distinctive ring

●

Set the dial type

●

Set the redial options

●

Set the fax speed

●

Set the fax sound volume

Congure the fax header

The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the HP printer software. You can also set up the fax header from the printer control panel, as described here.

NOTE: In some countries/regions, the fax header information is a legal requirement.

To set or change the fax header

1. From the Home screen, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Fax Header.

4. Enter your personal or company name, and then touch Done .

5. Enter your fax number, and then touch OK .

Set the answer mode (Auto answer)

The answer mode determines whether the printer answers incoming calls.

● Turn on the Auto Answer setting if you want the printer to answer faxes automatically. The printer

answers all incoming calls and faxes.

● Turn o the Auto Answer setting if you want to receive faxes manually. You must be available to

respond in person to the incoming fax call or else the printer does not receive faxes.

To set the answer mode

1. From the Home screen, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Auto Answer to turn it on or o.

64 Chapter 6 Fax ENWW

You may also access this feature by touching (Fax Status) on the Home screen.

Set the number of rings before answering

If you turn on the Auto Answer setting, you can specify how many rings occur before incoming calls are automatically answered.

The Rings to Answer setting is important if you have an answering machine on the same phone line as the printer, because you want the answering machine to answer the phone before the printer does. The number of rings to answer for the printer should be greater than the number of rings to answer for the answering machine.

For example, set your answering machine to a low number of rings and the printer to answer in the maximum number of rings. (The maximum number of rings varies by country/region.) In this setup, the answering machine answers the call and the printer monitors the line. If the printer detects fax tones, it receives the fax. If the call is a voice call, the answering machine records the incoming message.

To set the number of rings before answering

1. From the Home screen, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Rings to Answer .

4. Specify the number of rings.

5. Touch Done to accept the setting.

Change the answer ring pattern for distinctive ring

Many phone companies oer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number is assigned a dierent ring pattern. You can set up the printer to answer incoming calls that have a specic ring pattern.

If you connect the printer to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the printer detects the specied ring pattern, it answers the call and receives the fax.

TIP: You can also use the Ring Pattern Detection feature in the Distinctive Ring menu to set distinctive ring.

With this feature, the printer recognizes and records the ring pattern of an incoming call and, based on this call, automatically determines the distinctive ring pattern assigned by your telephone company to fax calls.

If you do not have a distinctive ring service, use the default ring pattern, which is All Standard Rings .

NOTE: The printer cannot receive faxes when the main phone number is o the hook.

To change the answer ring pattern for distinctive ring

1. Verify that the printer is set to answer fax calls automatically.

2. From the Home screen, touch Fax .

3. Touch Setup , and then select Preferences .

4. Touch Distinctive Ring .

ENWW Change fax settings 65

5. A message appears stating that this setting should not be changed unless you have multiple numbers

on the same telephone line. Touch Yes to continue.

6. Do one of the following:

● Touch the ring pattern assigned by your telephone company to fax calls.

● Touch Ring Pattern Detection, and then follow the instructions on the printer control panel

display.

NOTE: If the Ring Pattern Detection feature cannot detect the ring pattern or if you cancel the feature

before it nishes, the ring pattern is automatically set to the default, which is All Standard Rings .

NOTE: If you are using a PBX phone system that has dierent ring patterns for internal and external

calls, you must call the fax number from an external number.

Set the dial type

Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is Tone. Do not change the setting unless you know that your phone line cannot use tone dialing.

NOTE: The pulse-dialing option is not available in all countries/regions.

To set the dial type

1. From the Home screen, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Dial Type.

4. Touch to select Tone or Pulse.

Set the redial options

If the printer was unable to send a fax because the receiving fax machine did not answer or was busy, the printer attempts to redial based on the settings for the redial options. Use the following procedure to turn the options on or o.

● Busy redial: If this option is turned on, the printer redials automatically if it receives a busy signal. The

default is On.

● No answer redial: If this option is turned on, the printer redials automatically if the receiving fax

machine does not answer. The default is O .

● Connection problem redial: If this option is turned on, the printer redials automatically if there has been

a problem connecting with the receiving fax machine. Connection problem redial works only for sending faxes from memory. The default is On.

To set the redial options

1. From the Home screen, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Auto Redial .

4. Touch Busy Redial , No Answer Redial , or Connection Problem Redial to turn it on or o.

66 Chapter 6 Fax ENWW

Set the fax speed

You can set the fax speed used to communicate between your printer and other fax machines when sending and receiving faxes.

If you use one of the following, setting the fax speed to a slower speed might be required:

● An Internet phone service

● A PBX (private branch exchange) system

●

Fax on Voice over Internet Protocol (VoIP)

● An integrated services digital network (ISDN) service

If you experience problems sending and receiving faxes, try using a slower Speed . The following table provides the available fax speed settings.

Fax speed setting Fax speed

Fast 33600 bps

Medium 14400 bps

Slow 9600 bps

To set the fax speed

1. From the Home screen, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Speed .

4. Touch to select an option.

Set the fax sound volume

You can change the volume of fax sounds.

To set the fax sound volume

1. From the Home screen, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Volume.

4. Touch to select Soft, Loud, or O .

ENWW Change fax settings 67

Fax and digital phone services

Many telephone companies provide their customers with digital phone services, such as the following:

● DSL: A Digital subscriber line (DSL) service through your telephone company. (DSL might be called ADSL

in your country/region.)

● PBX: A private branch exchange (PBX) phone system.

● ISDN: An integrated services digital network (ISDN) system.

●

VoIP: A low-cost phone service that allows you to send and receive faxes with your printer by using the Internet. This method is called Fax on Voice over Internet Protocol (VoIP).

For more information, see Fax on Voice over Internet Protocol on page 69.

HP printers are designed specically for use with traditional analog phone services. If you are in a digital phone environment (such as DSL/ADSL, PBX, or ISDN), you might need to use digital-to-analog lters or converters when setting up the printer for faxing.

NOTE: HP does not guarantee that the printer will be compatible with all digital service lines or providers, in

all digital environments, or with all digital-to-analog converters. It is always recommended that you discuss with the telephone company directly for the correct setup options based on their line services provided.

68 Chapter 6 Fax ENWW

Fax on Voice over Internet Protocol

You might be able to subscribe to a low cost phone service that allows you to send and receive faxes with your printer by using the Internet. This method is called Fax on Voice over Internet Protocol (VoIP).

The following are indications you probably use a VoIP service.

● Dial a special access code along with the fax number.

● Have an IP converter box that connects to the Internet and provides analog phone ports for the fax

connection.

NOTE: You can only send and receive faxes by connecting a phone cord to the port labeled "1-LINE" on the

printer. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company.

TIP: Support for traditional fax transmission over any Internet protocol telephone systems are often

limited. If you experience problems faxing, try using a slower fax speed or disabling the fax error-correction mode (ECM). However, if you turn o ECM, you cannot send and receive color faxes.

For more information about changing the fax speed, see Set the fax speed on page 67. For more information about using ECM, see Send a fax in Error Correction Mode on page 56.

If you have questions about Internet faxing, contact your Internet faxing services support department or your local service provider for further assistance.

ENWW Fax on Voice over Internet Protocol 69

Use reports

You can set up the printer to print error reports and conrmation reports automatically for each fax you send and receive. You can also manually print system reports as required; these reports provide useful system information about the printer.

By default, the printer is set to print a report only if there is a problem sending or receiving a fax. A conrmation message that indicates whether a fax was successfully sent appears briey on the control panel display after each transaction.

NOTE: If the reports are not legible, you can check the estimated ink levels from the control panel or the HP

software. For more information, see Check estimated ink levels on page 76.

NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-

ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until the print quality becomes unacceptable.

NOTE: Ensure that the ink cartridges are in good conditions and installed properly. For more information,

see Manage ink cartridges on page 75.

This section contains the following topics:

●

Print fax conrmation reports

●

Print fax error reports

●

Print and view the fax log

●

Clear the fax log

●

Print the details of the last fax transaction

●

Print a Caller ID Report

●

View the Call History

Print fax conrmation reports

You can print a conrmation report for every fax your send or receive. The default setting is O. When in the default setting, a conrmation message appears briey on the control panel after each fax is sent or received.

To enable fax conrmation

1. From the Home screen, touch Fax .

2. Touch Setup .

3. Touch Reports and touch Fax Conrmation .

4. Touch to select one of the following options.

O

On (Fax Send) Prints a fax conrmation report for every fax you send.

Does not print a fax conrmation report when you send and receive faxes successfully. This is the default setting.

70 Chapter 6 Fax ENWW

On (Fax Receive) Prints a fax conrmation report for every fax you receive.

On (Fax Send and Fax Receive)

Prints a fax conrmation report for every fax you send and receive.

To include an image of the fax on the conrmation report

1. From the Home screen, touch Fax .

2. Touch Setup .

3. Touch Reports and touch Fax Conrmation .

4. Touch On (Fax Send) or On (Fax Send and Fax Receive) .

5. Touch Fax Conrmation with Image.

Print fax error reports

You can congure the printer so that it automatically prints a report when there is an error during transmission or reception.

To set the printer to print fax error reports automatically

1. From the Home screen, touch Fax .

2. Touch Setup .

3. Touch Reports and touch Fax Error Report.

4. Touch to select one of the following.

On (Fax Send) Prints whenever a transmission error occurs. This is the default setting.

On (Fax Receive) Prints whenever a receiving error occurs.

On (Fax Send and Fax Receive)

O Does not print any fax error reports.

Prints whenever a fax error occurs.

Print and view the fax log

You can print a log of faxes that have been received and sent by the printer.

To print the fax log from the printer control panel

1. From the Home screen, touch Fax .

2. Touch Setup , and then touch Reports .

3. Touch Print Fax Reports .

4. Touch Last 30 Transaction Fax Logs.

5. Touch Print to begin printing.

ENWW Use reports 71

Clear the fax log

Clearing the fax log also deletes all faxes stored in memory.

To clear the fax log

1. From the Home screen, touch Fax .

2. Touch Setup , and then touch Tools.

3. Touch Clear Fax Logs.

Print the details of the last fax transaction

The Last Fax Transaction report prints the details of the latest fax transaction to occur. Details include the fax number, number of pages, and the fax status.

To print the Last Fax Transaction report

1. From the Home screen, touch Fax .

2. Touch Setup , and then touch Reports .

3. Touch Print Fax Reports .

4. Touch Last Transaction Log.

5. Touch Print to begin printing.

Print a Caller ID Report

You can print a list of Caller ID fax numbers.

To print a Caller ID History Report

1. From the Home screen, touch Fax .

2. Touch Setup , and then touch Reports .

3. Touch Print Fax Reports .

4. Touch Caller ID Report.

5. Touch Print to begin printing.

View the Call History

You can view a list of all the calls placed from the printer.

NOTE: You cannot print the call history.

To view the call history

1. From the Home screen, touch Fax .

2. Touch Send Now.

72 Chapter 6 Fax ENWW

3. Touch (Phone Book).

4. Touch Call History

ENWW Use reports 73

74 Chapter 6 Fax ENWW

7 Manage ink cartridges

This section contains the following topics:

●

Check estimated ink levels

●

Order ink supplies

●

Choose right ink cartridges

●

Replace ink cartridges

●

Use single-cartridge mode

●

Cartridge warranty information

●

Tips for working with ink cartridges

ENWW 75

Check estimated ink levels

You can easily check the ink supply level to determine how soon you might need to replace an ink cartridge. The ink supply level shows an estimate of the amount of ink remaining in the ink cartridges.

To check the ink levels from the printer control panel

● From the Home screen, touch (Ink) to display the estimated ink levels.

To check the ink levels from the HP printer software (Windows)

1. Open the HP printer software. For more information, see Open the HP printer software (Windows)

on page 15.

2. In the printer software, click the Estimated Ink Levels tab.

To check the ink levels from the HP printer software (OS X)

1. Open HP Utility.

HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of the hard disk.

2. Select the HP OiceJet 3830 series from the list of devices at the left of the window.

3. Click Supplies Status.

The estimated ink levels appear.

4. Click All Settings to return to the Information and Support pane.

NOTE: If you have installed a relled or remanufactured ink cartridge, or an ink cartridge that has been used

in another printer, the ink level indicator might be inaccurate or unavailable.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a

low-ink warning message, consider having a replacement ink cartridge available to avoid possible printing delays. You do not have to replace the ink cartridges until the print quality is unacceptable.

NOTE: Ink from the ink cartridges is used in the printing process in a number of dierent ways, including in

the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink owing smoothly. In addition, some residual ink is left in the ink cartridge after it is used. For more information, see www.hp.com/go/inkusage.

76 Chapter 7 Manage ink cartridges ENWW

Order ink supplies

Before ordering cartridges, locate the correct cartridge number.

To locate the cartridge number on the printer

● The cartridge number is located inside the front door.

To locate the cartridge number from the printer software (Windows)

1. Open the HP printer software. For more information, see Open the HP printer software (Windows)

on page 15.

2. In the printer software, click Shop, click Shop For Supplies Online, and then follow the on-screen

instructions.

To nd the print cartridge reorder numbers (OS X)

1. Open HP Utility.

NOTE: HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of

the hard disk.

2. Click Supplies Info.

The print cartridge ordering numbers appear.

3. Click All Settings to return to the Information and Support pane.

To order original HP supplies for the HP OiceJet 3830 series, go to www.hp.com/buy/supplies . If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

NOTE: Ordering ink cartridges online is not supported in all countries/regions. If it is not available in your

country/region, you may still view supplies information and print a list for reference when shopping at a local HP reseller.

ENWW Order ink supplies 77

Choose right ink cartridges

HP recommends that you use Original HP ink cartridges. Original HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

78 Chapter 7 Manage ink cartridges ENWW

Replace ink cartridges

To replace the ink cartridges

1. Check that power is on.

2. Close the output tray extender, and then rotate the output tray clockwise to stow it in the printer.

3. Remove the ink cartridge.

a. Open the front door of the printer.

b. Open the cartridge access door and wait for the print carriage to move to the center of the printer.

c. Press down to release the ink cartridge, and then remove it from the slot.

4. Insert a new ink cartridge.

a. Remove the ink cartridge from the packaging.

ENWW Replace ink cartridges 79

b. Remove the plastic tape using the pull tab.

NOTE: Do not touch the electrical contacts on the ink cartridge.

c. Slide the ink cartridge into the slot until it clicks into place.

d. Close the cartridge access door.

NOTE: The HP printer software prompts you to align the ink cartridges when you print a

document after installing the new ink cartridge.

80 Chapter 7 Manage ink cartridges ENWW

e. Close the front door of the printer.

5. Pull out the output tray and the tray extender.

ENWW Replace ink cartridges 81

Use single-cartridge mode

Use the single-cartridge mode to operate the printer with only one ink cartridge. The single-cartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage.

NOTE: When the printer operates in single-cartridge mode, a message is displayed on the printer display. If

the message is displayed and two ink cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each ink cartridge. When the plastic tape covers the ink cartridge contacts, the printer cannot detect that the ink cartridge is installed. If there is no plastic tape on the cartridges, try cleaning the cartridge contacts. For information about cleaning ink cartridge contacts, see Ink

cartridge issues on page 104.

To exit the single-cartridge mode

● Install both the black and tri-color ink cartridges in the printer.

82 Chapter 7 Manage ink cartridges ENWW

Cartridge warranty information

The HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device. This warranty does not cover HP ink cartridges that have been relled, remanufactured, refurbished, misused, or tampered with.

During the warranty period the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM/DD format, may be found on the cartridge as indicated:

For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the printer.

ENWW Cartridge warranty information 83

Tips for working with ink cartridges

Use the following tips to work with ink cartridges:

● To protect the ink cartridges from drying out, always turn the printer o using the Power button, and

wait until the Power button light goes out.

● Do not open or untape ink cartridges until you are ready to install them. Leaving tape on the ink

cartridges reduces ink evaporation.

● Insert the ink cartridges into the correct slots. Match the color and icon of each ink cartridge to the color

and icon for each slot. Make sure the ink cartridges snap into place.

● After you insert new ink cartridges, align the printer for best print quality. See Printing issues

on page 107 for more information.

● When the Estimated Ink Levels in the printer software shows one or both ink cartridges in a low state,

consider getting replacement cartridges to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable. See Replace ink cartridges on page 79 for more information.

● If you remove an ink cartridge from the printer for any reason, try to replace it again as soon as possible.

Outside of the printer, if unprotected, ink cartridges begin to dry out.

84 Chapter 7 Manage ink cartridges ENWW

8 Connect your printer

●

Connect your printer to a wireless network with a router

●

Connect wirelessly to the printer without a router

●

Wireless settings

●

Connect your printer to your computer with a USB cable (non-network connection)

●

Change from a USB connection to a wireless network

●

Advanced printer management tools (for networked printers)

●

Tips for setting up and using a networked printer

ENWW 85

Connect your printer to a wireless network with a router

To connect the printer to an integrated wireless WLAN 802.11 network, you will need the following:

● A wireless 802.11b/g/n network that includes a wireless router or access point.

NOTE: The printer only supports connections using 2.4GHz.

● A computer connected to the wireless network that you intend to connect the printer to.

● Network name (SSID).

● WEP key or WPA Passphrase (if needed).

To connect the printer

1. From the Home screen on the printer control panel, touch (Wireless).

2. Touch Settings.

3. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.

4. Follow the on-screen instructions to complete the setup.

To connect a new printer (Windows)

1. Open the printer software. For more information, see Open the HP printer software (Windows)

on page 15.

2. In the printer software, click Utilities.

3. Select Printer Setup & Software.

4. Select Connect a new printer. Follow the onscreen instructions.

To connect a new printer (OS X)

1. Open System Preferences .

2. Depending on your operating system, click Print & Fax , Print & Scan , or Printers & Scanners in the

Hardware section.

3. Click + below the list of printers at the left.

4. Select the new printer from the list.

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Connect wirelessly to the printer without a router

With Wi-Fi Direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable device—without connecting to an existing wireless network.

Guidelines for using Wi-Fi Direct

● Make sure your computer or mobile device has the necessary software.

– If you are using a computer, make sure you have installed the HP printer software.

If you have not installed the HP printer software on the computer, connect to Wi-Fi Direct rst and then install the printer software. Select Wireless when prompted by the printer software for a connection type.

– If you are using a mobile device, make sure you have installed a compatible printing app. For more

information about mobile printing, visit www.hp.com/global/us/en/eprint/

mobile_printing_apps.html.

● Make sure Wi-Fi Direct for your printer is turned on.

● Up to ve computers and mobile devices can use the same Wi-Fi Direct connection.

● Wi-Fi Direct can be used while the printer is also connected either to a computer using a USB cable or to

a network using a wireless connection.

● Wi-Fi Direct cannot be used to connect a computer, mobile device, or printer to the Internet.

To turn on Wi-Fi Direct

1. From the printer control panel, touch (Wi-Fi Direct).

2. Touch Settings, and then Wi-Fi Direct to turn it on.

3. Press the Back button, and then nd the Wi-Fi Direct name and password from the Wi-Fi Direct Details

menu.

TIP: You can also turn on Wi-Fi Direct from the EWS. For more information about using the EWS, see Open

the Embedded Web Server on page 94.

To print from a wireless-capable mobile device that supports Wi-Fi Direct

Make sure you have installed the latest version of HP Print Service Plugin on your mobile device. You can download this plugin from the Google Play application store.

1. Make sure you have turned on Wi-Fi Direct on the printer.

2. Turn on Wi-Fi Direct on your mobile device. For more information, see the documentation provided with

the mobile device.

3. From your mobile device, select a document from a print enabled application, and then select the option

to print the document.

The list of available printers appears.

4. From the list of available printers, choose the Wi-Fi Direct name shown such as DIRECT-**-HP OiceJet

3830 (where ** are the unique characters to identify your printer), and then follow the on-screen instructions on the printer and your mobile device.

ENWW Connect wirelessly to the printer without a router 87

To print from a wireless-capable mobile device that does not support Wi-Fi Direct

Make sure you have installed a compatible printing app on your mobile device. For more information, visit

www.hp.com/global/us/en/eprint/mobile_printing_apps.html.

1. Make sure you have turned on Wi-Fi Direct on the printer.

2. Turn on the Wi-Fi connection on your mobile device. For more information, see the documentation

provided with the mobile device.

NOTE: If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.

3. From the mobile device, connect to a new network. Use the process you normally use to connect to a

new wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown such as DIRECT-**-HP OiceJet 3830 (where ** are the unique characters to identify your printer).

Enter the Wi-Fi Direct password when prompted.

4. Print your document.

To print from a wireless-capable computer (Windows)

1. Make sure you have turned on Wi-Fi Direct on the printer.

2. Turn on the computer's Wi-Fi connection. For more information, see the documentation provided with

the computer.

NOTE: If your computer does not support Wi-Fi, you are not able to use Wi-Fi Direct.

3. From the computer, connect to a new network. Use the process you normally use to connect to a new

wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown such as DIRECT-**-HP OiceJet 3830 (where ** are the unique characters to identify your printer and XXXX is the printer model located on the printer).

Enter the Wi-Fi Direct password when prompted.

4. Proceed to step 5 if the printer has been installed and connected to the computer over a wireless

network. If the printer has been installed and connected to your computer with a USB cable, follow the steps below to install the printer software using the HP Wi-Fi Direct connection.

a. Depending on your operating system, do one of the following:

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, select the printer name, and then click Utilities.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, select the printer name, and then click Utilities.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder of your printer.

b. Click Printer Setup & Software, and then select Connect a new printer.

c. When the Connection Options software screen appears, select Wireless.

Select your HP printer software name from the list of detected printers.

d. Follow the on-screen instructions.

5. Print your document.

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To print from a wireless-capable computer (OS X)

1. Make sure you have turned on Wi-Fi Direct on the printer.

2. Turn on Wi-Fi on the computer.

For more information, see the documentation provided by Apple.

3. Click the Wi-Fi icon and choose the Wi-Fi Direct name, such as DIRECT-**-HP OiceJet 3830 (where ** are

the unique characters to identify your printer and XXXX is the printer model located on the printer).

If Wi-Fi Direct is turned on with security, enter the password when prompted.

4. Add the printer.

a. Open System Preferences .

b. Depending on your operating system, click Print & Fax , Print & Scan , or Printers & Scanners in

the Hardware section.

c. Click + below the list of printers at the left.

d. Select the printer from the list of detected printers (the word “Bonjour” is listed the right column

beside the printer name), and click Add.

ENWW Connect wirelessly to the printer without a router 89

Wireless settings

From the printer control panel, you can set up and manage your printer wireless connection and perform a variety of network management tasks.

CAUTION: Network settings are provided for your convenience. However, unless you are an advanced user,

you should not change some of these settings (such as the link speed, IP settings, default gateway, and rewall settings).

To turn on or o the wireless capability of the printer

The blue Wireless light on the printer control panel is lit when the wireless capability of the printer is on.

1. From the printer control panel, touch (Wireless).

2. Touch Settings.

3. Touch Wireless to turn it on or o.

To view wireless details

1. From the Home screen, touch (Wireless), and then touch Settings .

2. Touch View Wireless Details.

To print the wireless test report

The wireless test report provides information about the printer status, hardware (MAC) address, and IP address. If the printer is connected to a network, the test report displays details about the network settings.

1. From the printer control panel, touch (Wireless).

2. Touch Settings, and then touch Print Reports

3. Touch Wireless Test Report.

To print the network conguration page

1. From the printer control panel, touch (Wireless).

2. Touch Settings, touch Print Reports, and then touch Network Conguration Page.

To change wireless settings

1. From the Home screen, touch (Wireless), and then touch Settings .

2. Touch Advanced Settings.

3. Select the item you want to change.

4. Follow the on-screen instructions.

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To restore network settings to default settings

1. From the Home screen, touch (Wireless), and then touch Settings .

2. Touch Restore Network Settings.

3. Follow the on-screen instructions.

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Connect your printer to your computer with a USB cable (nonnetwork connection)

The printer supports a rear USB 2.0 High Speed port for connection to a computer.

To connect the printer with the USB cable

1. Visit 123.hp.com to download and install the printer software.

NOTE: Do not connect the USB cable to the printer until you are prompted to do so.

2. Follow the onscreen instructions. When you are prompted, connect the printer to the computer by

selecting USB on the Connection Options screen.

3. Follow the onscreen instructions.

If the printer software has been installed, the printer will operate as a plug-and-play device.

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Change from a USB connection to a wireless network

If you rst set up your printer and installed the software with a USB cable, directly connecting the printer to your computer, you can easily change to a wireless network connection. You will need a wireless 802.11b/g/n network that includes a wireless router or access point.

NOTE: The printer only supports connections using 2.4GHz.

Before changing from a USB connection to a wireless network, make sure that:

● The printer is connected to your computer with the USB cable until you are prompted to disconnect the

cable.

● The computer is connected to the wireless network that you intend to install the printer on.

Change from a USB connection to a wireless network (Windows)

1. Open the HP printer software. For more information, see Open the HP printer software (Windows)

on page 15.

2. In the printer software, click Utilities.

3. Click Printer Setup & Software.

4. Select Convert a USB connected printer to wireless. Follow the on-screen instructions.

To change from a USB connection to a wireless network (OS X)

1. Connect the printer to your wireless network.

2. Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software

connection to wireless for this printer.

ENWW Change from a USB connection to a wireless network 93

Advanced printer management tools (for networked printers)

When the printer is connected to a network, you can use the Embedded Web Server (EWS) to view status information, change settings, and manage the printer from your computer.

NOTE: You can open and use the EWS without being connected to the Internet. However, some features are

not available.

NOTE: To view or change some settings, you might need a password.

●

Open the Embedded Web Server

●

About cookies

Open the Embedded Web Server

You can use one of the following ways to open the Embedded Web Server.

To open the Embedded Web Server through a network

NOTE: The printer must be on a network and must have an IP address.

1. From the Home screen, touch Wireless to display the IP address of the printer.

2. In a supported web browser on your computer, type the IP address or hostname assigned to the printer.

For example, if the IP address is 192.168.0.12, type the following address into a Web browser: http://

192.168.0.12.

To open the Embedded Web Server from the HP printer software (Windows)

1. Open the printer software. For more information, see Open the HP printer software (Windows)

on page 15.

2. Click Print, Scan & Fax , and then click Printer Home Page (EWS).

To open the Embedded Web Server using Wi-Fi Direct

1. From the Home screen, touch (Wi-Fi Direct).

2. If the display shows that Wi-Fi Direct is O, touch Settings, and then touch Wi-Fi Direct to switch it on.

3. From your wireless computer, turn wireless on, search for and connect to the Wi-Fi Direct name, for

example: DIRECT-**-HP OiceJet 3830 (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted.

4. In a supported Web browser on your computer, type the following address: http://192.168.223.1.

About cookies

The Embedded Web Server (EWS) places very small text les (cookies) on your hard drive when you are browsing. These les let the EWS recognize your computer the next time you visit. For example, if you have congured the EWS language, a cookie helps remember which language you have selected so that the next time you access the EWS, the pages are displayed in that language. Some cookies (such as the cookie that stores customer-specic preferences) are stored on the computer until you clear them manually.

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HP Officejet 3833 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

2 Get started

Printer parts

Control panel and status lights

Overview of buttons and lights

Control panel display icons

Load media

Load original

Paper basics

Recommended papers for printing

Order HP paper supplies

Open the HP printer software (Windows)

Sleep mode

Quiet Mode

Create a schedule for Quiet Mode

3 Print

Print from your computer

Print documents

Print photos

Print envelopes

Print using the maximum dpi

Print Quick Forms

Print from your mobile device

Print with AirPrint

Tips for print success

4 Use Web Services

What are Web Services?

Set up Web Services

Print with HP ePrint

Use HP Printables

Use the HP Connected website

Remove Web Services

5 Copy and scan

Copy

Scan using the printer control panel

Scan using the HP printer software

Scan to a computer

Create a new scan shortcut (Windows)

Change scan settings (Windows)

Scan using Webscan

Tips for copy and scan success

Send a fax

Send a standard fax from the printer control panel

Send a standard fax from the computer

Send a fax from a phone

Send a fax using monitor dialing

Send a fax in Error Correction Mode

Receive a fax

Receive a fax manually

Set up backup fax

Reprint received faxes from memory

Forward faxes to another number

Set automatic reduction for incoming faxes

Block unwanted fax numbers

Set up phone book contacts

Set up and change phone book contacts

Set up and change group phone book contacts

Delete phone book contacts

Change fax settings

Set the answer mode (Auto answer)

Set the number of rings before answering

Change the answer ring pattern for distinctive ring

Set the dial type

Set the redial options

Set the fax speed

Set the fax sound volume

Fax and digital phone services

Fax on Voice over Internet Protocol

Use reports

Print fax error reports

Print and view the fax log

Clear the fax log

Print the details of the last fax transaction

Print a Caller ID Report

View the Call History

7 Manage ink cartridges

Check estimated ink levels